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HP dm4 1060us User's Manual

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1. 3 Product number This is an alphanumeric identifier that provides specific information about the hardware components The product number helps a service technician to determine what components and parts are needed 4 Warranty period The duration in years of the warranty period for this computer 5 Model description select This is an alphanumeric identifier that you use to locate models only documents drivers and support for your computer Microsoft Certificate of Authenticity Contains the Windows Product Key You might need the Product Key to update or troubleshoot the operating system This certificate is affixed to the bottom of the computer Regulatory label Provides regulatory information about the computer The regulatory label is affixed inside the battery bay Wireless certification label s select models only Provides information about optional wireless devices and the approval markings of some of the countries or regions where the devices have been approved for use An optional device might be a wireless local area network WLAN device or an optional Bluetooth device If the computer model includes one or more wireless devices one or more certification labels are included with the computer You might need this information when traveling internationally Wireless certification labels are affixed inside the battery bay SIM subscriber identity module label select models only Provides the ICCID Int
2. 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and then restart the computer 3 Follow the on screen instructions Recovering from the dedicated recovery partition select models only f NOTE Ifthe computer includes a solid state drive SSD a recovery partition might not be included Recovery discs are included for computers that do not have a partition Use these discs to recover the operating system and software To check for the presence of a recovery partitions select Start gt Computer If the partition is present an HP recovery drive is listed in the Hard Disk Drives section of the window On some models a recovery from the partition can be performed on the hard drive This restores the computer to its factory condition To restore the system from the partition 1 Access Recovery Manager by either e Selecting Start gt All Programs gt Recovery Manager gt Recovery Manager e Turning on or restarting the computer and then pressing the esc key when the Press the ESC key for Startup Menu screen appears Then press the f11 key when the Press lt F11 gt for recovery screen appears 2 Click System Recovery in the Recovery Manager window 3 Follow the on screen instructions Performing a recovery 89 14 Troubleshooting Cannot connect to a WLAN Before troubleshooting a network connection problem be sure that device drivers are installed for all wireless dev
3. Adhere to the following cautions before handling drives A CAUTION To reduce the risk of damage to the computer damage to a drive or loss of information Before moving a computer that is connected to an external hard drive initiate Sleep and allow the screen to clear or properly disconnect the external hard drive Before handling a drive discharge static electricity by touching the unpainted metal surface of the drive Do not touch the connector pins on a removable drive or on the computer Handle a drive carefully Do not drop a drive or place items on it Before removing or inserting a drive shut down the computer If you are unsure whether the computer is off in Sleep or in Hibernation turn on the computer and then shut it down through the operating system Do not use excessive force when inserting a drive into a drive bay Do not type on the keyboard or move the computer while the optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity extremes Avoid exposing a drive to liquids Do not spray the drive with cleaning products Remove media from a drive before removing the drive from the drive bay or traveling with shipping or storing a drive If a drive must be mailed place the drive in a bubble pack mailer or other suitabl
4. DYDER GISCS sinetin na a ea aaa anes 50 DV DERVWY GISCS nunne T E 50 LightScribe DVD R dISCS srccccnsninocciniar ri AREE 50 Blu ray discs BD i lt iscsi iets ietece ents inakiri teed alse bee 50 Playing CD DVD OF BD sis cccatcstiscccnsndessassznaadennasednandcnnacandiesceaabunadagdusaynhadnadageaaaedadedeeaaaedns 51 Configuring AutoPlay vssssiccisssecraceadenveecdendeenpvelacede A EATA E A taal 51 Changing DVD region SettingS cceeeceeeeee eee e eect eter eee ee tees eeeeeaeeeeeeeeeniaeeeeeeeneniaaees 52 Observing the copyright Warning ccccceeeeeeeeee eee ee tence tees eee taeeeeeeeeaaeeeeeeeeeiaeeeeeseeenaaes 53 Copying a CD or DVD aiiccisesailoceatihsetcccasnyoncnedlavandacedasevenctegeaveasteddsbayd eedesVavdalegashiaieecaee dies 53 Creating burning a CD of DVD 0 0 eee aiaiai eee e entre eee eee ENEE NA 54 Removing a CD DVD OF BD 2 seis aiiktieedina teed ad arian eee ed aerate 55 Using external drives oe eee ee errr rr enn een ieee eeeenne nese eeeenaaee ee eenaaaeeeeeeeaaaaeeeeeeeaaeeeeneneeeeesennaees 55 vii Improving hard drive performance ccccceeeeeeeeeeeeeeeeeeeeeaaeaaecaeecaeeeeeeeeeeeeeeeeeeeteeeeeesenieeeseesseneaaeeees 56 Using Disk Defragmenter cece ttee rere rite e etree e reer eaae testes nieeeeeeeeaeeeeeesiaeeeeseeenaees 56 Using Disk Cleanup cic ciececdei catungecdecctawetessctededaeebelt E RA 56 Replacing a drive in the primary hard drive Day eeeeessses
5. These antennas are not visible from the outside of the computer So NOTE For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Components 9 Additional hardware components Item Description Function 1 Power cord Connects an AC adapter to an AC outlet 2 AC adapter Converts AC power to DC power 3 Battery Provides power when the computer is not connected to an external power source Batteries and power cords vary in appearance by region and country Labels The labels affixed to the computer provide information needed when troubleshooting system problems or traveling internationally with the computer Service tag Provides important information including The service tag label is affixed to the bottom of the computer When contacting technical support have this information available Serial OXXX MIT A UNA A ILL Product x903 Ill MN NM AEA Warranty AYAYAY Model XX 2 RARR Item Component Description 1 Product name This is the product name affixed to the front of the computer 10 Chapter1 Features Item Component Description 2 Serial number This is an alphanumeric identifier that is unique to each product
6. amp NOTE Password security and language settings are not changed when you restore the factory default settings 80 Chapter 11 Setup Utility BIOS Exiting Setup Utility Exit Setup Utility with or without saving changes e To exit Setup Utility and save the changes from the current session If the Setup Utility menus are not visible press the esc key to return to the menu display Use the arrow keys to select Exit gt Exit Saving Changes and then press the enter key To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press the esc key to return to the menu display Use the arrow keys to select Exit gt Exit Discarding Changes and then press the enter key After either choice the computer restarts in Windows Setup Utility menus The menu tables provide an overview of Setup Utility options amp NOTE Some of the Setup Utility menu items might not be supported by the computer Main menu Select Function System information e View and change the system time and date e View identification information about the computer e View specification information about the processor memory size system BIOS and keyboard controller version select models only Security menu Select Function Administrator password Enter change or delete an administrator password Power On Password Enter change or delete a power on password Setup Uti
7. gt Control Panel gt System and Security gt Power Options In the left pane click Require a password on wakeup Click Change Settings that are currently unavailable Click Require a password recommended Click Save changes Using external AC power A WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP WARNING Do not charge the computer battery while on board an aircraft External AC power is supplied through An approved AC adapter An optional docking device or expansion product Connect the computer to external AC power When charging or calibrating a battery When installing or modifying system software When writing information to a CD or DVD Using external AC power 37 When connecting to external AC power e The battery begins to charge e Ifthe computer is turned on the Battery Meter icon in the notification area changes appearance When disconnecting from external AC power e The computer switches to battery power e The display brightness is automatically decreased to save battery life To increase display brightness press the Increase Screen Brightness key or reconnect the AC adapter 38 Chapter5 Power management Connecting the AC adapter A WARNING To reduce the risk of electric shock or damage to the equipment Connect the power cord into an AC outlet that
8. turn on the computer by pressing the Power button and then shut down the computer through the operating system To remove the primary hard drive 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external hardware devices connected to the computer 56 Chapter6 Drives Disconnect the power cord from the AC outlet Turn the computer upside down on a flat surface with the hard drive bay toward you Remove the battery from the computer Remove the five hard drive cover screws 1 ee Bl oe Lift the hard drive cover away from the computer 2 9 Disconnect the hard drive cable connector from the system board 1 10 Remove the four hard drive screws 2 Replacing a drive in the primary hard drive bay 57 11 Remove the hard drive vertically 3 from the computer To install the primary hard drive 1 Insert the hard drive into the hard drive bay 1 2 Tighten the four hard drive screws 2 3 Connect the hard drive cable to the hard drive connector on the system board 3 4 Align the tabs on the hard drive cover with the notches on the computer 1 Close the cover 2 58 Chapter6 Drives 6 Tighten the hard drive cover screws 3 7 Replace the battery 8 Turn the computer right side up and then reconnect external power and external devices 9 Turn on the computer Replacing a drive in the secondary hard drive bay A CAUTION To prevent informatio
9. Connects an optional security cable The security cable is designed to act as a deterrent but might not prevent the computer from being mishandled or stolen Components 5 6 Left side components Item 1 Description Vents 2 SCOLO Function Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 External Monitor port Connects an external VGA monitor or projector 3 RJ 45 network jack Connects a network cable 4 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 5 eSATA USB port select models only Connects an optional high performance eSATA component such as an eSATA external hard drive or connects an optional USB device NOTE Depending on the computer model the computer might include only a USB port 6 USB port Connects an optional USB device 7 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone monarural microphone 8 9 Audio out headphone jack SD card reader Chapter 1 Features Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television
10. If both the computer display and an external display are on press the Switch Screen Image key one or more times to switch between the 2 displays 2 Configure the monitor settings to make the external display primary a Right click on a blank area of the computer desktop and select Screen resolution b Specify a primary display and a secondary display amp NOTE When using both displays the movie image does appear on any display designated as the secondary display For information about a multimedia question not covered in this guide go to Start gt Help and Support The process of burning a CD or DVD does not begin or it stops before completion e Be sure that all other programs are closed e Disable Sleep and Hibernation e Be sure that you are using the right kind of disc for your drive For more information about disc types see the user guides e Be sure that the disc is inserted properly e Select a slower write speed and try again ACD DVD or BD does not play automatically 95 If copying a disc save the information on the source disc to your hard drive before trying to burn the contents to a new disc and then burn from the hard drive Reinstall the disc burning device driver located in the DVD CD ROM drives category in Device Manager A DVD or BD playing in Windows Media Player produces no sound or display Use MediaSmart to play a DVD or BD MediaSmart is installed on the computer and is also avail
11. Record sound 2 Webcam light llluminates when video software accesses the webcam 3 Webcam Records video and captures still photographs 4 Volume Down key Decreases the volume 5 Volume Up key Increases the volume 6 Volume Mute key Mutes and restores speaker sound 7 Speakers 2 Produce sound 8 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see Regulatory Safety and Environmental Notices NOTE When a device is connected to the headphone jack the computer speakers are disabled 9 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone Multimedia features 27 Adjusting the volume Adjust the volume using the computer volume keys e To decrease volume press the Volume Down key 1 e To increase volume press the Volume Up key 2 e To mute or restore volume press the Volume Mute key 3 amp NOTE Volume is controlled through the Windows operating system and some programs 28 Chapter4 Multimedia Using the media activity keys The media activity keys control the play of an audio CD or a DVD or BD
12. Select the network in the list right click the network and then click Properties NOTE Ifthe network you want is not listed check with the network administrator to be sure that the router or access point is operating Click the Security tab and enter the correct wireless encryption data into the Network security key box Click OK to save these settings Network icon is not displayed 91 WLAN connection is very weak If the connection is very weak or if the computer cannot make a connection to a WLAN minimize interference from other devices by e Moving the computer closer to the wireless router or access point e Temporarily disconnecting devices such as a microwave cordless phone or cellular phone To force the device to reestablish all connection values 1 Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center 2 Inthe left panel click Manage wireless networks A list showing the available WLANs appears If you are in a hotspot where several WLANs are active multiple networks appear 3 Select a network and then click Remove Cannot connect to the wireless router If you are trying to connect to the wireless router and are unsuccessful reset the wireless router by removing power from the router for 10 to 15 seconds If the computer cannot make a connection to a WLAN restart the wireless router For details see the router manufacturer s instructions 92 Chapter14 Troublesh
13. Setup Utility is not running begin at step 2 1 Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu screen appears press the f10 key Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu screen appears press the esc key When the Startup Menu appears press the f10 key Select the Main menu To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press the enter key Restoring default settings in Setup Utility To restore Setup Utility default settings EY NOTE If Setup Utility is not running begin at step 1 If Setup Utility is running begin at step 2 1 Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu screen appears press the f10 key Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu screen appears press the esc key When the Startup Menu appears press the f10 key Use the arrow keys to select Exit gt Load Setup Defaults and then press the enter key When the Setup Confirmation screen appears press the enter key To save the change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press the enter key Setup Utility default settings go into effect when the computer restarts
14. When using the computer to access e mail a network or the Internet the computer is exposed to viruses Computer viruses disable the operating system programs or utilities or cause them to function abnormally Antivirus software detects most viruses destroys them and in most cases repairs any damage caused To provide ongoing protection against newly discovered viruses keep antivirus software up to date Norton Internet Security an antivirus program is preinstalled on the computer The software includes 60 days of free updates HP recommends protecting the computer against new viruses beyond 60 days by purchasing extended update service Instructions for using and updating Norton Internet Security software and for purchasing extended update service are provided within the program To view and access Norton Internet Security select Start gt All Programs gt Norton Internet Security For more information about computer viruses type viruses in the Help and Support search box Using firewall software When using the computer for e mail network or Internet access unauthorized persons might gain access to the computer your personal files and information about you Use the firewall software preinstalled on the computer to protect your privacy 74 Chapter 10 Security Firewall features include logging and reporting of network activity and automatic monitoring of all incoming and outgoing traffic For more information see the firewa
15. an hour to complete Set it to run during the night or another time when you do not need access to the computer HP recommends defragmenting the hard drive at least once a month Set Disk Defragmenter to run on a monthly schedule but the computer can be defragmented manually at any time To run Disk Defragmenter 1 Select Start gt All Programs gt Accessories gt System Tools gt Disk Defragmenter 2 Click Defragment disk Ef NOTE Windows includes the User Account Control feature to improve the security of the computer You might be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings For more information see Help and Support For more information see the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that when safely deleted free up disk space and help the computer to run more efficiently To run Disk Cleanup 1 Select Start gt All Programs gt Accessories gt System Tools gt Disk Cleanup 2 Follow the on screen instructions Replacing a drive in the primary hard drive bay A CAUTION To prevent information loss or an unresponsive system Shut down the computer before removing the hard drive from the hard drive bay Do not remove the hard drive while the computer is on or in Sleep or Hibernation If you are not sure whether the computer is off or in Hibernation
16. an unresponsive system adhere to the instructions in Removing a USB device CAUTION Toprevent damage to a USB connector do not pull on the cable to remove the USB device To remove a USB device 1 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon which is the arrow at the left of the notification area 2 Click the name of the device in the list You are prompted that it is safe to remove the device 3 Remove the device Using an eSATA device An eSATA port connects an optional high performance eSATA component such as an eSATA external hard drive Some eSATA devices might require additional support software which is usually included with the device For more information about device specific software see the software manufacturer s instructions These instructions are provided with the software on disk in the software Help or on the manufacturer s website amp NOTE The eSATA port also supports an optional USB device Using an eSATA device 63 Connecting an eSATA device A CAUTION To prevent damage to an eSATA port connector use minimal force to connect an eSATA device To connect an eSATA device to the computer connect the eSATA cable for the device to the eSATA port eSATA lt gt A sounds alerts you that the device is connected
17. audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep or Hibernation while reading from or writing to a disc or an external media card amp NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power Power settings and timeouts are changed using Power Options in Windows Control Panel To initiate Sleep while the computer is on e Press the Power button e Close the display e Click Start click the arrow next to the Shut Down button and then click Sleep To exit Sleep e Press the Power button e Ifthe display is closed open the display e Press a key on the keyboard or button on the remote control select models only e Activate the TouchPad When the computer exits Sleep the Power light illuminates and you return to the screen where you entered Sleep amp NOTE Ifa password is required when exiting Sleep enter your Windows password at the prompt Setting power options 35 Initiating and exiting Hibernation Hibernation initiates after 1 080 minutes 18 hours of inactivity when running on both battery power and external power or when the battery reac
18. eee eeeete eee eeeeneeeeeeeteeeeeeesiaeeeeeeeeaas 96 Obtaining the latest Windows device drivers cceccccecceeeeeeeeeecteeeeeeeeenneeeeeeeeentaeeeeeeeeeaas 97 EE E ETE T E ETE T E E E E vied coeds E E E E A 98 1 Features Identifying hardware To see a list of hardware installed on the computer 1 Select Start gt Control Panel gt System and Security 2 Inthe System area click Device Manager Use Device Manager to add hardware or modify device configurations Ef NOTE Windows includes the User Account Control feature that improves the security of the computer You might be prompted for your permission or password for tasks such as installing applications running utilities or changing Windows settings For more information see Help and Support Components Top components TouchPad SO eet Pa 1 F cs Component Description 1 TouchPad on off button Turns the TouchPad on and off Quickly double tap the button to turn the TouchPad on and off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse Identifying hardware 1 Component Description 4 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences select Start gt Devices and Printers Then right click the ic
19. following actions for a critical battery level e f Hibernation is enabled and the computer is on or in Sleep the computer initiates Hibernation e If Hibernation is disabled and the computer is on or in Sleep the computer remains briefly in Sleep and then shuts down and loses any unsaved information Resolving a low battery level A CAUTION To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation do not restore power until the power lights turn off 42 Chapter5 Power management Resolving a low battery level when external power is available To resolve a low battery level when external power is available connect one of the following devices e AC adapter e Optional expansion product or docking device e Optional power adapter Resolving a low battery level when a charged battery is available To resolve a low battery level when a charged battery is available 1 Shut down the computer or initiate Hibernation 2 Remove the discharged battery and then insert a charged battery 3 Turn on the computer Resolving a low battery level when no power source is available To resolve a low battery level when no power source is available initiate Hibernation or save your work and then shut down the computer Resolving a low battery level when the computer cannot exit Hibernation To resolve a low battery level when the computer cannot exit Hibernation 1 Insert a char
20. in use but it charges faster when the computer is off Charging might take longer if a battery is new has been unused for two weeks or more or is much warmer or cooler than room temperature To prolong battery life and optimize the accuracy of battery charge displays e f charging a new battery charge it fully before turning on the computer e Allow the battery to discharge below five percent of a full charge through normal use before charging it e Ifthe battery has been unused for one month or more calibrate the battery instead of simply charging it Maximizing battery discharge time Battery discharge time varies depending on the features used while on battery power Maximum discharge time gradually shortens as the battery storage capacity naturally degrades To maximize battery discharge time e Lower the brightness on the display e Check the Power saver setting in Power Options e Remove the battery from the computer when it is not being used or charged e Store the battery in a cool dry location Managing low battery levels The information in this section describes the alerts and system responses set at the factory Some low battery alerts and system responses can be changed using Power Options in Windows Control Panel Preferences set using Power Options do not affect lights Identifying low battery levels If a low battery level is not resolved the computer enters a critical battery level The computer takes the
21. information on troubleshooting WLANs see the website links provided in Help and Support Cannot connect to a preferred network 90 Windows automatically repairs a corrupted WLAN connection e If there is a Network icon in the notification area right click the icon and then click Troubleshoot problems Windows resets your network device and attempts to reconnect to one of the preferred networks e __If there is no Network icon in the notification area 1 Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center 2 Click Troubleshoot problems and select the network you want to repair Chapter 14 Troubleshooting Network icon is not displayed If the network icon is not displayed in the notification area after configuring the WLAN the software driver is either missing or corrupted A Windows Device not Found error message might appear Reinstall the driver Get the latest version of the WLAN device software and drivers for the computer from the HP website at http www hp com If the WLAN device was purchased separately consult the manufacturer s website for the latest software For the latest version of the WLAN device software 1 2 3 4 5 Open a web browser and go to http www hp com support Select your country or region Click the option for software and driver downloads Type the computer model number in the search box Press the enter key and then follow the on screen
22. is easily accessible at all times Disconnect power from the computer by disconnecting the power cord from the AC outlet not by disconnecting the power cord from the computer If the power cord has a 3 pin connector connect the cord into a grounded earthed 3 pin outlet Do not disable the power cord grounding pin for example by attaching a 2 pin adapter The grounding pin is an important safety feature To connect the computer to external AC power 1 Connect the AC adapter to the power connector 1 on the computer 2 Connect the power cord to the AC adapter 2 3 Connect the other end of the power cord to an AC outlet 3 Using battery power When a charged battery is in the computer and the computer is not connected to external power the computer runs on battery power When the computer is connected to external AC power the computer runs on AC power If the computer contains a charged battery and is running on external AC power supplied through the AC adapter the computer switches to battery power if the AC adapter is disconnected from the computer NOTE The display brightness is decreased to save battery life when you disconnect AC power To increase display brightness press the Increase Screen Brightness key or reconnect the AC adapter Keep a battery in the computer or in storage depending on how you work Keeping the battery in the computer whenever the computer is connected to AC power charges the batte
23. key Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu screen appears press the esc key When the Startup Menu appears press the f10 key Use the arrow keys to select System Configuration gt Language and then press the enter key Use the arrow keys to select a language and then press the enter key When a confirmation prompt with your language selected appears press the enter key To save the change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press the enter key Changes go into effect immediately Navigating and selecting in Setup Utility Because Setup Utility is not Windows based it does not support the TouchPad Navigation and selections are by keystroke Starting Setup Utility 79 To navigate Setup Utility Use the arrow keys to choose a menu or a menu item Use either the arrow keys or the f5 or f6 keys to choose an item in a list or to toggle a field for example an Enable Disable field Press the enter key to select an item Press the esc key to close a text box or return to the menu display Press the f1 key to display additional navigation and selection information Displaying system information Use Setup Utility to view the system time and date and information that identifies the computer To display the system information using Setup Utility NOTE If Setup Utility is running begin at step 1 If
24. not insert remove connect or disconnect any device cable or cord To download a BIOS update 1 Select Start gt Help and Support gt Maintain gt Software Updates to access the page on the HP website that provides software for the computer 2 Follow the instructions on the screen to identify the computer and access the BIOS update you want to download 3 In the download a Identify the BIOS update that is later than the BIOS version currently installed on the computer Make a note of the date name or other identifier You might need this information to locate the update later after it has been downloaded to the hard drive b Follow the instructions on the screen to download your selection to the hard drive Make a note of the path to the location on the hard drive where the BIOS update is downloaded Access this path when you are ready to install the update NOTE If you connect the computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that appear on the screen after the download is complete If no instructions appear 1 Open Windows Explorer by selecting Start gt Computer 2 Double click the hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path recorded earlier open the folder on the hard drive that contains the up
25. off the display settings to Never Click Change advanced power settings Click the plus sign next to Sleep and then click the plus sign next to Hibernate after Record the On battery setting under Hibernate so it can be reset after the calibration Change the On battery setting to Never Click OK Click Save changes 3 Discharge the battery To discharge the battery a b Disconnect the computer from the external power source but do not shut down the computer Run the computer on battery power until the battery is discharged The computer must remain on while the battery is being discharged The battery discharges whether or not you are using the computer but the battery discharges faster while you are using it If you plan to leave the computer unattended during the discharge save your information before beginning the discharge procedure If you use the computer occasionally during the discharge procedure and have set energy saving timeouts expect the following performance from the system during the discharge process The monitor does not shut down automatically The hard drive speed does not decrease automatically when the computer is idle System initiated Hibernation does not occur 44 Chapter5 Power management 4 Recharge the battery To recharge the battery a Connect the computer to external power until the battery is fully recharged The computer can be used while the battery is recharging
26. or burn audio CDs Connecting external audio devices A WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To connect external devices such as external speakers headphone or a microphone see the information provided with the device For best results 30 Chapter 4 Be sure that the device cable is securely connected to the correct jack on the computer Cable connectors are normally color coded to match the corresponding jacks on the computer Be sure that you install all drivers required by the external device Multimedia amp NOTE A driver is a required program that acts like a translator between the device and the programs that use the device Checking your audio functions To check the system sound on the computer 1 2 3 4 5 6 Select Start gt Control Panel Click Hardware and Sound Click Sound When the Sound window appears click the Sounds tab Under Program Events select any sound event such as a beep or alarm Click the Test button You should hear sound through the speakers or through connected headphones To check the record functions 1 i 3 4 Select Start gt All Programs gt Accessories gt Sound Recorder Click Start Recording and speak into the microphone For best results when recording speak directly i
27. screen brightness 22 muting speaker sound 23 switching screen image 23 using 22 volume 28 wireless 23 administrator password creating 73 entering 73 managing 73 airport security devices 48 antennas 9 antivirus software 74 applications key Windows 4 audio devices connecting external 30 audio features 30 audio functions checking 31 audio in microphone jack 27 audio out headphone jacks 27 AutoPlay 51 B backing up customized window toolbar and menu bar settings 87 personal files 87 templates 87 battery calibrating 43 charging 41 43 conserving power 45 discharging 42 98 Index disposing 46 inserting 40 low battery levels 42 removing 40 replacing 46 storing 45 battery bay 11 battery bay identifying 7 Battery Check 40 battery power 39 battery release latch 40 battery release latch identifying 7 battery temperature 45 battery identifying 10 bays battery 7 11 primary hard drive 7 BD playing 51 removing 55 BIOS updating 83 Blu ray ROM DVD RW SuperMulti DL Drivet 49 Blu ray ROM with LightScribe DVD RW SuperMulti DL Drive 49 Bluetooth device 12 17 Bluetooth label 11 boot options 82 boot order 82 buttons left TouchPad 1 power 3 right TouchPad 2 TouchPad on off button 1 Cc cables eSATA 64 LAN 18 security 75 USB 62 calibrating battery 43 caps lock light identifying 2 CD burning 54 95 copying 53 playing 51 removing 55 CD drive 55 Certificate of Authenticity label 11 ch
28. security cable around a secured object 2 Insert the key 1 into the cable lock 2 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key Installing critical security updates 75 Using the Fingerprint Reader select models only amp NOTE The location of the Fingerprint Reader varies by computer model Locating the Fingerprint Reader The Fingerprint Reader is a small metallic sensor that is located Near the bottom of the TouchPad On the right side of the keyboard On the upper right side of the display On the left side of the display Depending on the computer model the Fingerprint Reader might be oriented horizontally or vertically Both orientations require that you swipe your finger perpendicular to the metallic sensor 76 Chapter10 Security amp E Registering fingerprints A Fingerprint Reader allows you to log on to Windows using a fingerprint that you have registered using DigitalPersona Personal software instead of using a Windows password To register one or more fingerprints 1 2 A 9 In Windows click the DigitalPersona Personal icon in the notification area Read the welcome text and then click Next The Verify Your Identity window appears Type your Windows password if one has been established and then click Next NOTE If you do not have a Windows password the Protect Your Windows Account window appears C
29. see the Bluetooth software Help Bluetooth and Internet Connection Sharing ICS HP does not recommend setting up a host Bluetooth computer and using it as a gateway through which other computers connect to the Internet When two or more computers are connected using Bluetooth and Internet Connection Sharing ICS is enabled on one of the computers the other computers cannot connect to the Internet using the Bluetooth network The strength of Bluetooth is in synchronizing information transfers between the computer and wireless devices including cellular phones printers cameras and PDAs The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system Connecting to a local area network Connecting to a local area network LAN requires an 8 pin RJ 45 network cable purchased separately If the network cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end of the cable 2 toward the computer ar o A WARNING To reduce the risk of electric shock fire or damage to the equipment do not connect a modem or telephone cable to the RJ 45 network jack To connect the network cable 1 Connect the network cable to the network jack 1 on the computer 18 Chapter 2 Networking 2 Connect the other end of the cable to a network wall jack 2
30. service purchased from an Internet service provider ISP e A wireless router purchased separately 2 e The wireless computer 3 The illustration below shows an example of a wireless network installation that is connected to the Internet S 4 e le X As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP Using a WLAN 15 Protecting your WLAN Because the WLAN standard was designed with only limited security capabilities basically to foil casual eavesdropping rather than more powerful forms of attack it is essential to understand that WLANs are vulnerable to well known and well documented security weaknesses WLANs in public areas or hotspots like coffee shops and airports might not provide any security New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous If you are concerned about the security of the computer in a hotspot limit your network activities to noncritical e mail and basic Internet surfing When setting up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access The common security levels are Wi Fi Protected Access WPA Personal and Wired Equivalent Privacy WEP Because wi
31. t nee ee sere teeeee eee niieeeeeeeetneeeeenenea 33 Configuring audio for HDMI select models Only 0 cceceeeeeeceeeeeeeeetteeeeeeeeaes 33 Weco sarai A A RA deen det iedtae de Ate 34 5 Power management srice a vccss a a eu vntciz sous pwn San wpa vou van wince ENNES EEA un navesoesaannuweds LARENA EPIT AREER 35 Setting POWEMOPIONS i e ds saver ee a a A R Coagudauuensecs nadarenagnaddeeeesansabieagiadaeereest 35 Using power saving States oo ec eee eee ee ernie teen eeae eee eeeeaaaeeeeeeedaeeeeseeeneeeeeesenieeeeeeeeaas 35 Initiating and exiting Sleep 2 eee eee eeeeeeeeee eee eeeeeeaeeeeeeeeeeeeaeeeeeteeeeaaeees 35 Initiating and exiting Hibernation eee eeeeeee tees eeeeneaeeeeeeeeeneaeeeeseeenaaeees 36 Using the battery Meter ccsicecccci icy atccdsncan ceed EEn E EEE AERA EE AET 36 USING POWER DIAINS sess sectess ciazetiei ier a aa aed vdeo daar EAE AEE EEE AEE 36 Viewing the current power plan 0 cccccecceeeeeeeeeeeeceeeceneaaecaeeeeeeeeeeeeeeeeeeeenneeaes 36 Selecting a different power plan ccececceeeeeeeeeceeeeeeeeeeteeeeeeeeeeeseeniaaeeaeeees 37 Customizing power plans 2 ec ceeeecceeceeeceeeeeeeeeeeeeeeeeeeseeseeeeensasaeeaeeeeeeees 37 Setting password protection ON wakeup eeeeeeeceeeceeeeeeeeeeeeeeeeeeeeteteceeececensuaeeeeeeees 37 Using external AC pOWEr seccnicciraririccniriiiiiiiiriirii ii einne NEENA AANER EEEE AAEE 37 Connecting the AC adapter sssosiyriiiiis
32. that is inserted into an external optical drive purchased separately e When an audio CD or a DVD is not playing press the Play Pause key to play the disc 2 e When an audio CD or a DVD is playing use the following keys To play the previous track of an audio CD or the previous section of a DVD press the Previous Track key 1 o TO pause or resume playing the disc press Play Pause key 2 o To stop the disc press the Stop key 3 To play the next track of an audio CD or the next section of a DVD press the Next Track key 4 Multimedia software Preinstalled multimedia software allows you to play music watch movies and view pictures Using HP MediaSmart software HP MediaSmart turns the computer into a mobile entertainment center Enjoy music and DVD and BD movies view Internet TV and manage and edit your photo collections MediaSmart includes e Internet TV With an Internet connection play classic oldies choose from a range of TV shows and channels and watch the HP TV channel streamed in full screen e Photo and video upload support o Upload MediaSmart photos to Internet photo storage sites such as Snapfish Upload home videos for example fun videos created with the integrated webcam to YouTube e Pandora Internet radio North America only Listen to music selected just for you streamed from the Internet Multimedia software 29 To start MediaSmart double click the MediaSmart i
33. the non Windows Setup Utility protect your personal settings and data from a variety of risks Follow the procedures in this guide to use Passwords Antivirus software Firewall software Critical security updates Optional security cable Fingerprint Reader select models only amp NOTE Security solutions are designed to act as deterrents but they might not deter software attacks or prevent the computer from being mishandled or stolen NOTE Before sending the computer for service remove all password and fingerprint settings Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Norton Internet Security software Unauthorized access to data e Firewall software e Windows updates Unauthorized access to Setup Utility BIOS settings and other Administrator password system identification information Ongoing or future threats to the computer Critical security updates from Microsoft Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable slot used with an optional security cable Using passwords A password is a group of characters that you choose to secure computer information Several types of passwords can be set depending on how you want to control access to your information Passwords are set in Windows or in the non Windows Setup Utility preinstalled on the computer A CAUTION To preven
34. to a local area NEtWOFK 00 0 eee eet RNE eter ANARE AAAA AA 18 3 Pointing devices and keyboard oasis oaa exnwncadde sank KOERENTI 20 USING pointing COVICES sieedsccdeeveasdcveseeetacesie cette dtees tune divesebeucncieuaunadccgesauaudendervaucnseneueuauncentuertivendaecn cies 20 Setting pointing device preferences cc cceeeeeee eee eeeeeeeeeeteneeeeeeeeaeeeeeeeteeeeeseeiaeeeeeeeeaas 20 Using the TouchPad esisccleecscranti eaves tnt ATEL EATER 20 Turning the TouchPad on and Off ccceccceceeeeeeeeeeeeeececeaecaeeeeeeeeeeeeeteeeeeees 20 Using TouchPad gestures 22scciiseitseetietetedecastinceeeetsndedeeeictianaddeettiaaadeeenaes 21 STONG es ie neeaesys atecec fa tees ec nat E R ica ea tail A gate rane eras 21 PUNCHING ccnt inie E EEE 21 Connecting an external MOUSE anssi raiiinian ni ndinin n ananin KA ANANN ANANA ENEAN 22 Using the achon Key s cccansiraceanranea a A E Ta NA 22 Using the NOTKCYS ccccrecccarocancciiiii nii i A DO E 23 Using the keypads ccccccecceeceeeneceeceeeneneeeseteenectecseneeneeeeseaunanneeeeeeaueceeeaeeauneeeceqaueceecseneeseeeaensenseeens 24 Using an integrated numeric keypad 000 cece ceeeeee eee eeeee teeter eee tees eeeeaeeeeeeeeeaaeeeeeeeeenaeees 24 Using an optional external numeric keypad 0 0 eee ee eeete erect eeeeeeeeeeaaeeeeeeeenaeeeeeseeaas 25 Cleaning the TouchPad and keyboard c cece eeenene eee eeeeaaeeeeeeeeaeeeeeeeeeaaeeeeseencaeeeeeseenaneeeenena
35. to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents DFAS ss sa sass ea siege sek vga e ia Gas aoc R cna ome nes ea 1 Identifying MardWwane iiicdeseccc dedettecectetiestdaelivneeiecectinnatieediieasiaduhteeeld aud paeiehivhteaeledthtennenetiiaedens 1 COMPONENTS onsen eaae adana aie eieae ei e eana aeaee a enaa naa ea fainai aina iadaa 1 TOP COMPONEMIMS siini e EA AEE EEE diene cee aaa eden EA 1 TouchPad eraen a M N 1 fe E E N A A A T OT A E T A T A A T 2 Buttons and Fingerprint Reader select models only sensence 3 TOYS E ETIE E TE E E E A E tunics ET E 4 Fr nt COMPOMGMIMS ssni a a a ped iaaa aE aa a a iaaa a 5 Right side componens sasesana iarna ENEAN E AA ictaaeet anes 5 Left side components ccccccccecce cece eee ee eee ttnt t eee eee a EES Er ESENE EEEE SEENE EEEE EEE EEEE EEE EE Ennn nenene Ent 6 Bottom component Sens naonin E a E E E EE 7 Display COMPOMENUS aiiin aa a i a a aaa 8 Wireless antennas esr isieana ER NAA NA 9 Additional hardware components c eeceeeeceeceeeeeeeeeeeeeeeeeceaaeaecaeeeeeeeeeeeeeeeeeseesiaaeees 10 LEAD GIS E E E E E A E E tae E N E 10 2 NOONOrKINO jacccciiedccsccsctisacecsaccteessscscaccensscscdtetis
36. to the computer Removing an eSATA device A CAUTION To prevent loss of information or an unresponsive system adhere to the instructions in Removing an eSATA device CAUTION To prevent damage to an eSATA connector do not pull on the cable to remove the eSATA device To remove an eSATA device 1 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon which is the arrow at the left of the notification area 2 Click the name of the device in the list You are prompted that it is safe to remove the device 3 Remove the device 64 Chapter 7 External devices 8 External media cards Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing These cards are used with digital media equipped cameras and PDAs as well as with other computers The Digital Media Slot supports the following digital card formats Memory Stick MS Memory Stick Pro MSP MultiMediaCard MMC Secure Digital SD Memory Card Secure Digital High Capacity SDHC Memory Card xD Picture Card XD xD Picture Card XD Type H xD Picture Card XD Type M Inserting a digital card A CAUTION To avoid damaging the digital card or the computer do not insert any adapter into the Digital Media Slot CAUTION To prevent damage to the
37. wireless certification 11 WLAN 11 LAN Power Saving 82 language support 82 latch battery release 7 left TouchPad button identifying 1 lights caps lock 2 mute 2 power 2 TouchPad 2 volume mute 2 Index 99 webcam 8 wireless 2 local area network LAN cable required 18 connecting cable 18 low battery level 42 M Main menu 81 maintenance Disk Cleanup 56 Disk Defragmenter 56 managing a power on password 74 managing an administrator password 73 media activity keys 29 media controls keys 23 memory module inserting 69 removing 68 memory module compartment cover removing 68 replacing 70 memory module compartment identifying 7 memory test 82 microphones internal 27 Microsoft Certificate of Authenticity label 11 minimizing interference 92 monitor port external 6 monitor connecting 31 mouse external connecting 22 setting preferences 20 multimedia components identifying 27 multimedia software 29 30 mute key identifying 23 using 28 mute light identifying 2 N navigating in Setup Utility 79 network cable connecting 18 noise suppression circuitry 18 100 Index network icons 13 91 network key 91 network security codes network key 91 SSID 91 noise suppression circuitry network cable 18 num lock external keypad 25 integrated keypad 24 O operating system Microsoft Certificate of Authenticity label 11 Product Key 11 optical disc playing 51 removing 55 optical drive 5 48 55 P passwords ad
38. 6 selecting in Setup Utility 79 serial number computer 10 service tag 10 setup of WLAN 15 Setup Utility passwords setin 72 shutdown 47 shutting down 47 SIM label 11 Sleep exiting 35 initiating 35 slots security cable 5 software antivirus 74 critical updates 75 Disk Cleanup 56 Disk Defragmenter 56 firewall 74 installing 30 multimedia 30 Windows Media Player 30 Wireless Assistant 14 solid state drive SSD 86 89 speakers 5 27 starting Setup Utility 79 storing battery 45 SuperMulti LightScribe DVD RW and CD RW Combo with DL support 49 supported discs 86 switchable graphics 46 System Configuration menu 82 system failure or instability 86 system information 81 system recovery 89 system restore points 86 88 T temperature 45 TouchPad buttons 1 gestures 20 identifying 20 using 20 TouchPad gestures pinching 21 scrolling 21 zooming 21 TouchPad light identifying 2 TouchPad on off button identifying 1 TouchPad zone identifying 1 traveling with the computer wireless certification labels 11 troubleshooting burning discs 95 device driver 96 disc play 94 95 DVD movie play 95 external display 95 HP device drivers 96 optical disc tray 93 optical drive detection 93 Windows drivers 97 turning off the computer 47 U unresponsive system 47 USB cable connecting 62 USB devices connecting 62 description 62 removing 63 USB hubs 62 USB ports identifying 5 6 62 using Setup Utility 79 using syste
39. Connecting to a local area network 19 20 3 Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices such as button configuration click speed and pointer options To access Mouse Properties 1 Select Start gt Devices and Printers 2 Right click the device representing the computer 3 Select Mouse settings Using the TouchPad Turning the TouchPad on and off The TouchPad is turned on at the factory When the TouchPad zone is active the light is off To turn the TouchPad on and off quickly double tap the TouchPad off indicator To move the pointer slide your finger across the TouchPad surface in the direction you want the pointer to go Use the left and right TouchPad buttons like the corresponding buttons on an external mouse To scroll up and down using the TouchPad scroll zone slide your finger vertically along the right edge of the TouchPad NOTE If you are using the TouchPad to move the pointer you must lift your finger off the TouchPad before moving it to the scroll zone Simply sliding your finger from the TouchPad to the scroll zone will not activate the scrolling function Chapter 3 Pointing devices and keyboard Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures To activate the TouchPad gestures place two fingers on the TouchPad as described in the following s
40. Ik key Enables or disables the integrated numeric keypad NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on 2 Integrated numeric keypad Functions like the keys on an external numeric keypad Using an integrated numeric keypad Keys on the integrated numeric keypad function differently according to whether num lock is on or off Num lock is turned off at the factory e When num lock is on keypad keys type numbers e When num lock is off keypad keys function like the arrow page up or page down keys To turn num lock on or off press the num Ik key on the integrated keypad 24 Chapter 3 Pointing devices and keyboard Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off Num lock is turned off at the factory e When num lock is on most keypad keys type numbers e When num lock is off most keypad keys function like the arrow page up or page down keys When num lock on an external keypad is turned on the num lock light on the computer is illuminated When num lock on an external keypad is turned off the num lock light on the computer is off To turn num lock on or off on an external keypad press the num Ik key on the external keypad not on the computer Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad cause the pointer to jump around
41. Notebook PC User Guide Copyright 2010 Hewlett Packard Development Company L P ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2010 Document Part Number 609867 001 Product notice This user guide describes features that are common to most models Some features might not be available on the computer Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter
42. Plug and Play devices frees up valuable system resources and results in better playback performance Change desktop color properties Because the human eye cannot easily tell the difference between colors beyond 16 bits you should not notice any loss of color while watching a movie if you lower system color properties to 16 bit color by 1 Right clicking on a blank area of the computer desktop and selecting Screen resolution 2 Selecting Advanced Settings gt Monitor tab 3 Selecting High Color 16 bit if this setting is not already selected 4 Clicking OK 94 Chapter 14 Troubleshooting A CD DVD or BD does not play automatically 1 Click Start gt Default Programs gt Change AutoPlay Settings 2 Confirm that the Use AutoPlay for all media and devices check box is selected 3 Click Save A disc should now start automatically when it is inserted into the optical drive A DVD or BD movie stops skips or plays erratically e Clean the disc e Conserve system resources by Logging off the Internet Changing the color properties of the desktop 1 Right click on a blank area of the computer desktop and then select Screen resolution 2 Select Advanced Settings gt Monitor tab 3 Select High Color 16 bit if this setting is not already selected 4 Click OK Disconnecting external devices such as a printer scanner camera or handheld device A DVD or BD movie is not visible on an external display 1
43. When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen press the esc key When the Startup Menu appears press the f10 key 2 Use the arrow keys to select Security gt Set Administrator Password and then press enter e To setan administrator password type your password in the Enter New Password and Confirm New Password fields and then press the enter key e To change an administrator password type your current password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press the enter key e To delete an administrator password type your current password in the Enter Password field and then press the enter key four times 3 To save your changes and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes Changes go into effect when the computer restarts Entering an administrator password At the Enter Password prompt type your administrator password and then press the enter key After three unsuccessful attempts to enter the administrator password restart the computer and try again Power on password Your power on password prevents unauthorized use of the computer After this password is set it must be entered each time you turn on or restart the computer or exit Hibernation A power on password is not displayed as it is set entered changed or deleted Using passwords 73 Ma
44. able from the HP website at http www hp com A device driver must be reinstalled 1 2 3 4 Remove any discs from the optical drive Select Start gt Control Panel gt System and Security In the System area click Device Manager In the Device Manager window click the arrow next to the type of driver you want to uninstall and reinstall for example DVD CD ROMs Modems and so on Right click the device listing and click Uninstall When prompted confirm that you want to delete the device but do not restart the computer Repeat for any other drivers you want to delete In the Device Manager window click Action and then click Scan for hardware changes Windows scans the system for installed hardware and installs default drivers for any devices requiring drivers NOTE If you are prompted to restart the computer save all open files and then continue with the restart Reopen Device Manager if necessary and then verify that the drivers are once again listed Try running the program again If uninstalling and reinstalling the device drivers does not correct the problem you might need to update your drivers using the procedures in the following sections Obtaining the latest HP device drivers 1 2 Open a web browser go to http www hp com support and then select your country or region Click the option for software and driver downloads type the computer model number in the search box and then pre
45. aeeeeeeeneenaaees 84 Updating programs and rivers 0 0 0 ceceeeeeceeeeeeee eee eeene ASEENA TAVERNE EnA R PAANAN TEERAA ETRA 85 1o Backup and SI oss ccc ecivs acces ozs i teceetvs yy ance sana a 86 Creating recovery GISCS dersen n A E sons tute daceeaninteds 86 Backing up your Information i zsc 0i ieee aceite arien isda ered diel bani ea EA EE EEEE 87 Using Windows Backup and Restore cccceeeseeeeeeeeeeeennneeeeeeeeeeaaaeeeeeseeeitaeeeeeeeeeenaees 88 Using system restore POints 0 2 eeceeceeeee cere airson seers ceeeeaeeeeeseeaeaaeeeeeseeeensaeeeeeeteeenaeees 88 When to create restore points cceceeeeeeeeeeeecceceeeceeeeeeeeeeeeeeeeeeeeeeeteeteeeneee 88 Create a system restore point eee cece e eee eeeee cette ee eeaeeeeeeeeaaeeeeeeeeaaeeeeeeeeenaas 88 Restore to a previous date and time cece cceeeccecceeeccecceeeeeeeeeeeeeeeeeeeeeeeteeteteees 88 Performing a FECOVELY oeisio aaia AEAN AAAA EANA EEA A 89 Recovering from the recovery CISCS essssssssssrrrresseserrnnanasnnnnnnaaatttennndadnanannnaaaaanennnnaaaaaanaa 89 Recovering from the dedicated recovery partition select models only eeens 89 14 TU Be a EI NG sro ao O aaRS AEO EET 90 Cannot connect toa WLAN sccnseientoriiiins atenen EAEE E EE EEE 90 Cannot connect to a preferred network ccccecceccecceceeeeeeeeeeceeececaeeceeeeeeeeeeeesesseeteccseccasaecaeeeeeeeeeess 90 Network icon is not displayed esencia ERAR RA 91 Current network
46. and shares video To use the webcam 1 Click the HP MediaSmart icon on the desktop 2 Select the Video icon on the MediaSmart SmartMenu 3 Click Webcam For more information on using HP MediaSmart click Start gt Help and Support and type MediaSmart in the Search box For optimum webcam performance e Ifyou are having trouble viewing or sending multimedia files to someone on another LAN or outside your network firewall temporarily disable the firewall perform the task you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the firewall as necessary and then adjust the policies and settings of other intrusion detection systems e Whenever possible place bright light sources behind the camera and out of the picture area 34 Chapter 4 Multimedia 5 Power management Setting power options Using power saving states The computer has two power saving states enabled at the factory Sleep and Hibernation When Sleep is initiated the power lights blink and the screen clears Your work is saved to memory letting you exit Sleep faster than exiting Hibernation If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state the computer initiates Hibernation When Hibernation is initiated your work is saved to a hibernation file on the hard drive and the computer turns off A CAUTION To prevent possible
47. anging the language of Setup Utility 79 charging batteries 41 43 checking audio functions 31 compartments memory module 7 components additional hardware 10 bottom 7 display 8 front 5 left side 6 right side 5 top 1 connecting toa WLAN 17 Connection Manager icon 13 connection external power 39 connectors power 5 conservation power 45 copyright warning 53 cord power 10 corporate WLAN connection 17 critical battery level 42 critical updates software 75 D device drivers HP drivers 96 Windows drivers 97 Diagnostics menu 82 digital card defined 65 inserting 65 removing 66 stopping 66 digital dual array microphones identifying 27 Disk Cleanup software 56 Disk Defragmenter software 56 disk performance 56 diskette drive 55 display image switching 23 displaying system information 80 drive media 35 drives boot order 82 caring for 48 diskette 55 external 55 hard 55 56 58 59 60 optical 55 See also hard drive optical drive DVD burning 54 95 changing region setting 52 copying 53 playing 51 removing 55 DVD drive 55 DVD region settings 52 E earbuds 27 encryption 16 entering a power on password 74 entering an administrator password 73 eSATA cable connecting 64 eSATA devices connecting 64 description 63 removing 64 eSATA USB port identifying 6 esc key identifying 4 exiting Setup Utility 81 external audio devices connecting 30 external drive 55 external monitor port 31 external monitor
48. as the process for creating a data file MP3 files play on MP3 players or on computers with MP3 software installed To burn a CD or DVD 1 Download or copy the source files into a folder on the hard drive 2 Insert a blank CD or DVD into the optical drive 3 Select Start gt All Programs and then select the name of the software you want to use amp NOTE Some programs might be located in subfolders 4 Select the kind of CD or DVD you want to create data audio or video 5 Right click Start click Open Windows Explorer and navigate to the folder where the source files are stored 6 Open the folder and then drag and drop the files into the drive that contains the blank optical disc 7 Initiate the burning process as directed by the program selected For specific instructions see the software manufacturer s instructions which might be provided with the software on disc or on the manufacturer s website 54 Chapter6 Drives Removing a CD DVD or BD To remove an optical disc 1 Press the release button on the drive bezel to release the disc tray 1 2 Gently pull out the tray until it stops 2 3 Remove the disc from the tray by gently pressing down on the spindle while lifting the outer edges of the disc 3 Hold the disc by the edges and avoid touching the flat surfaces NOTE Ifthe tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and then plac
49. at are receiving video information from the computer Plays the previous track of an audio CD or the previous section of a DVD or a BD all Plays pauses or resumes an audio CD a DVD or a BD Stops audio or video playback of a CD a DVD or a BD PF Plays the next track of an audio CD or the next section of a DVD or a BD Decreases speaker sound incrementally when holding down this key Increases speaker sound incrementally when holding down this key Mutes or restores speaker sound Turns the wireless feature on or off NOTE This key does not establish a wireless connection To establish a wireless connection a wireless network must be set up Takes a snapshot or picture of the computer screen and copies it to the clipboard Using the hotkeys Hotkeys are combinations of the esc key 1 and the fn key 2 Using the hotkeys 23 Press fn esc to display information about system hardware components and the system BIOS version number To use a hotkey command e Press the fn key and then press the second key of the hotkey command e Press and hold down the fn key press the second key of the hotkey command and then release both keys at the same time Using the keypads The computer has an integrated numeric keypad and also supports an optional numeric keypad or an optional external keyboard that includes a numeric keypad Item Description Function 1 num
50. attery level when the computer cannot exit PUB SIMAUION es sss cteeaeeiisworceever feakceeeedisnshaceeteee iiaedieeeed Ane eens 43 Calibrating a battery 20 0 ccc eect reer etter eee e eee serene eee EEEE AN EEEE Ea 43 Conserving battery POWER iscc ssscocedeavs genes cane onoi enaa ae ssagenauaheeseneayda ey shee Sees nega deeenenaeds 45 SLOMMG a DATO NY oussy EN AAE 45 Disposing of a used battery eee eee cette eter eeeeaaee tutunan Etnu unnt EE Enanat Enuunan nenen rnanan ena 46 Replacing the battery cis desea i a E OEE ERE 46 Switching between graphics modes select models only ssssssssssisssssrrrsssssrrrsssrrrrnssrterrnsssrtennnssne 46 SMULING COWN ThE Computar ereire dies aan EREET EEA 46 D ONOS grennen tx tp aipcces ov sas eas Go ey Wasa aun oessionna se eaclbnntuy i edipotean sent casera pass oNNaTSmetnE nN eeOE aE 48 Fiandling Grivas 2 ictiseccth evi dacecvpasteb ceil sida scetdeshiacadetevedad setilovaddaaensvyseeadseedvelagenexsasvagung dena eienedbaventevansndetees 48 Optical drive sasti na dad eaeesdas eased iaoe reed neo 48 Identifying the installed Optical drive 2 eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeteeeeaeeeeseeenaaeeees 49 USING OPUCAl GISCS aenga a E abedeaieydhe ves eeu 49 Selecting the right disc CDs DVDs and BDs 000 eeeecceceeeeeeeeeee eee e ee eeteeeeeeeteaeeeeeeeeeaaes 49 CDR diot ise eats c ese ccsee ceed ecu a aden on ii ada 50 CD RW diss acc sotedectsetiineeetiietiectinisiiees Hates AAAA 50
51. audio Reads SD cards that are inserted into the reader Bottom components Item 1 Description Battery bay Function Holds the battery 2 Battery Release latch Releases the battery from the battery bay 3 Vents 7 Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Primary Hard Drive bay Holds the primary hard drive the memory module slots and the WLAN module select models only CAUTION To prevent an unresponsive system replace the wireless module with a wireless module authorized for use by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 5 Integrated subwoofer select models only Provides superior bass sound Components 7 Display components Item Description Function 1 Internal microphones 2 Record sound 2 Webcam light On The webcam is in use 3 Webcam Records video and captures still photographs 8 Chapter 1 Features Wireless antennas On select computer models at least 2 antennas send and receive signals from one or more wireless devices
52. ay discs are not compatible with the Recovery Manager software The computer must be connected to AC power during this process 86 Chapter 13 Backup and recovery e Only one set of recovery discs are created per computer e Number each disc before inserting it into the optical drive e f necessary exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you are prompted to continue the disc creation process To create a set of recovery discs 1 Select Start gt All Programs gt Recovery Manager gt Recovery Disc Creation 2 Follow the on screen instructions Backing up your information As you add new software and data files back up your system on a regular basis to maintain a reasonably current backup Back up your system at the following times e At regularly scheduled times NOTE Set reminders to back up your information periodically e Before the computer is repaired or restored e Before adding or modifying hardware or software When backing up e Create system restore points using the Windows System Restore feature and periodically copy them to disc e Store personal files in the Documents library and periodically back up this folder e Back up templates stored in their associated programs e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot is a time saver if you have to re
53. but the battery charges faster if the computer is off b Ifthe computer is off turn it on when the battery is fully charged 5 Re enable Hibernation and Sleep To re enable Hibernation and Sleep A CAUTION Failure to re enable Hibernation after calibration might result in a full battery discharge and information loss if the computer reaches a critical battery level a Click the Battery Meter icon in the notification area and then click More power options Select Start gt Control Panel gt System and Security gt Power Options b Under the current power plan click Change plan settings c Re enter the settings that you recorded for the items in the On battery column d Click Change advanced power settings e Click the plus sign next to Sleep and then click the plus sign next to Hibernate after f Re enter the setting that you recorded for On battery g Click OK h Click Save changes Conserving battery power To conserve battery power e Select Windows Control Panel gt System and Security gt Power Options gt Power Saver power plan e Shut down wireless and local area network LAN connections and exit modem applications when you are not using them e Disconnect external devices that are not connected to an external power source when you are not using them e Stop disable or remove any external media cards that you are not using e Press the Decrease Screen Brightness key or Increase Screen Br
54. ck Battery Check examines the battery and its cells to verify that they are functioning properly and then reports the results of the examination Displaying the remaining battery charge To display the remaining battery charge move the pointer over the battery meter icon in the notification area Inserting or removing the battery A CAUTION Removing a battery that is the sole power source causes loss of information To prevent loss of information initiate Hibernation or shut down the computer through Windows before removing the battery To insert the battery 1 Close the display 2 Turn the computer upside down on a flat surface 3 Insert the battery into the battery bay 1 and rotate it downward until it is seated 2 The battery release latch automatically locks the battery into place 40 Chapter5 Power management To remove the battery 1 2 3 4 Close the display Turn the computer upside down on a flat surface Slide the battery release latch to release the battery 1 Pivot the battery upward 2 and then remove the battery from the computer 3 Charging a battery A WARNING Do not charge the computer battery while on board aircraft Using battery power 41 The battery charges whenever the computer is plugged into external power through an AC adapter an optional power adapter an optional expansion product or an optional docking device The battery charges whether the computer is off or
55. con on the computer desktop For more information on using MediaSmart select Start gt Help and Support and then type MediaSmart in the search box Using other preinstalled multimedia software amp NOTE Some programs might be located in subfolders To locate other preinstalled multimedia software 1 2 Select Start gt All Programs Open the multimedia program you want to use For example if you want to use Windows Media Player to play an audio CD click Windows Media Player Installing multimedia software from a disc To install any multimedia software from a CD or DVD 1 2 3 Insert the disc into the optical drive When the installation wizard opens follow the on screen instructions Restart the computer if prompted amp NOTE For details about using software included with the computer see the software manufacturer s instructions The instructions might be provided with the software on the software disc or on the manufacturer s website Audio The computer has a variety of audio features that allow you to Play music using the computer speakers and or connected external speakers Record sound using the internal microphone or a connected external microphone Download music from the Internet Create multimedia presentations using audio and images Transmit sound and images with instant messaging programs Stream radio programs select models only or receiving FM radio signals Create
56. date 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions The system automatically shuts down after the BIOS has successfully updated NOTE After a message on the screen reports a successful installation delete the downloaded file from the hard drive 84 Chapter12 Software updates Updating programs and drivers To download and install software other than a BIOS update 1 Open a browser window go to http Avww hp com support and then select your country or region 2 Click the option for software and driver downloads type the computer model number in the Search box and then press the enter key 3 Click your specific product from the models listed 4 Select the operating system 5 When the list of drivers appears click an updated driver to open a window containing additional information 6 Click Install now to install the updated driver amp NOTE Insome locations you might be able to download the driver and install it later To do this click Download only to save the file to the computer When prompted click Save and then select a storage location on the hard drive After the file is downloaded navigate to the folder where the file was stored and double click the file to install 7 If prompted restart the computer after the installation is complete and then verify th
57. ded with the computer might be available on the HP website Most software and BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information about installing and troubleshooting the software To update the software 1 Identify the computer model product category and series or family Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer If the computer is connected to a network consult the network administrator before installing any software updates especially system BIOS updates NOTE The computer system BIOS is stored on the system ROM The BIOS initializes the operating system determines how the computer interacts with the hardware devices and provides for data transfer among hardware devices including the time and date NOTE Windows includes the User Account Control feature to improve the security of the computer You might be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings For more information see Help and Support Access the updates on the HP website at http Mwww hp com Install the updates Updating the BIOS To update the BIOS first determine what BIOS version you currently have and then download and install the new BIOS Determining the BIOS version To determine whether availabl
58. digital card connectors use minimal force to insert a digital card 1 2 Hold the digital card label side up with the connectors facing the computer Insert the card into the Digital Media Slot and then push in on the card until it is firmly seated a A sounds alerts you when a device is detected and a menu of options appears Using Digital Media Slot cards 65 Removing a digital card A CAUTION To preventloss of data or an unresponsive system adhere to the instructions in Removing a digital card amp NOTE To stop a data transfer click Cancel in the operating system Copying window To remove a digital card 1 Save all information and close all programs associated with the digital card 2 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon which is the arrow at the left side of the notification area 3 Click the name of the digital card in the list You are prompted that it is safe to remove the hardware device 4 Press in on the digital card 1 and then remove the card from the slot 2 66 Chapter 8 External media cards Memory modules The computer has one memory module compartment which is located on the bottom of the computer The memory capacity of the computer is upgraded by adding a memory module to the vacant expansion
59. e BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS is displayed by pressing fn esc if you are already in Windows or by opening Setup Utility To use Setup Utility for displaying BIOS information 1 Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu appears press the f10 key If Setup Utility does not open with the system information displayed use the arrow keys to select the Main menu When the Main menu is selected BIOS and other system information appears To exit Setup Utility use the arrow keys to select Exit gt Exit Discarding Changes and then press the enter key Updating the BIOS 83 Downloading a BIOS update A CAUTION To prevent damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by disconnecting the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do
60. e HP website for more information about ordering a replacement battery If the battery is covered by an HP warranty instructions include a warranty ID NOTE HP recommends purchasing a new battery when the storage capacity light illuminates green yellow Switching between graphics modes select models only The computer is equipped with switchable graphics and has two modes for processing graphics When switching from AC power to battery power the computer switches from High performance mode to Power saving mode to conserve battery life Similarly when switching from battery power to AC power the computer switches back to the High performance mode NOTE In order to optimize computer performance the system might not allow switching modes or prompt you to switch modes It might be necessary to close all programs before switching NOTE HDMlonly works in the High performance mode HDMI cannot be used in Power saving mode When switching between AC and battery power you are notified that the computer is about to switch graphics modes If you prefer choose to continue using the same graphics mode While the computer switches modes the screen goes blank for a few seconds When the switch is complete a notification appears in the notification area and the screen image reappears amp NOTE When select computer models are in slate mode the screen orientations are reset when switching between graphics modes To de
61. e operation of the device Updating programs and drivers 85 13 Backup and recovery Recovery after a system failure is as complete as the most current backup HP recommends creating recovery discs immediately after software setup As you add new software and data files continue to back up the system on a regular basis to maintain a reasonably current backup Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure Creating a set of recovery discs Recovery Manager software feature Recovery discs are used to start up boot the computer and restore the operating system and software programs to factory settings in case of system failure or instability Backing up your information regularly to protect your important system files Creating system restore points operating system feature System restore points reverse undesirable changes to the computer by restoring the computer to an earlier state Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system recovery Recovery Manager software feature Recovery Manager recovers the full factory image if you experience system failure or instability Recovery Manager works from a dedicated recovery partition select
62. e protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands The airport security devices that check carry on luggage such as conveyor belts use x rays instead of magnetism and do not damage a drive Optical drive The computer includes an optical drive that expands the functionality of the computer The optical drive allows you to read data discs play music and watch movies If the computer includes a Blu ray Disc BD ROM Drive then high definition video can also be watched 48 Chapter6 Drives Identifying the installed optical drive To identify an optical drive 1 Select Start gt Computer A list of all the drives installed in the computer appears 2 Identify the optical drive installed in the computer Optical drives that might be installed in the computer include amp NOTE Some drives might not be supported by the computer e LightScribe DVD RW R and CD RW Combo drive with Double Layer DL support e Blu ray ROM DVD RW SuperMulti DL Drivet e Blu ray ROM with LightScribe DVD RW SuperMulti DL Drive Using optical discs A CAUTION To prevent audio and video degradation loss of information or loss of audio or video playback functionality do not initiate Sleep or Hibernation while reading or writing to a CD or DVD An optical drive such as a DVD ROM drive supports op
63. e tabs on the hard drive cover with the notches on the computer 1 5 Close the cover 2 6 Tighten the hard drive cover screws 3 7 Replace the battery 8 Turn the computer right side up and then reconnect external power and external devices 9 Turn on the computer Replacing a drive in the secondary hard drive bay 61 62 7 External devices Using a USB device A USB port connects an optional external device such as a USB keyboard mouse drive printer scanner or hub to the computer or to an optional expansion product Some USB devices might require additional support software which is usually included with the device For more information about device specific software see the manufacturer s instructions The computer has 3 USB ports which support USB 1 0 USB 1 1 and USB 2 0 devices To add more USB ports connect an optional hub or optional expansion product Connecting a USB device A CAUTION To prevent damage to a USB connector use minimal force to connect a USB device To connect a USB device to the computer connect the USB cable for the device to the USB port d A sound alerts you when the USB device is detected NOTE The first time a USB device is connected the Installing device driver software message displays in the notification area at the far right of the taskbar Chapter 7 External devices Removing a USB device A CAUTION To prevent loss of information or
64. e the disc in a protective case Using external drives Removable external drives expand storing options and information access A USB mouse can be connected to the system using the ports on an optional docking device or optional expansion product USB drives include e 1 44 megabyte diskette drive e Hard drive module a hard drive with an adapter attached e DVD ROM Drive e DVD CD RW Combo Drive e DVD RW and CD RW Combo Drive For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions To connect an external drive to the computer A CAUTION To reduce the risk of damage to the equipment when connecting a powered drive be sure that the AC power cord is disconnected 1 Connect the drive to the computer 2 If connecting a powered drive connect the drive power cord to a grounded AC outlet Using external drives 55 To disconnect a powered drive 1 Disconnect the drive from the computer 2 Disconnect the AC power cord Improving hard drive performance Using Disk Defragmenter As you use the computer files on the hard drive become fragmented Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system runs more efficiently After starting Disk Defragmenter it works without supervision Depending on the size of the hard drive and the number of fragmented files Disk Defragmenter might take more than
65. each additional user Using the Fingerprint Reader select models only 77 Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint 1 After you register your fingerprints restart Windows 2 Swipe any of your registered fingers to log on to Windows 78 Chapter 10 Security 41 Setup Utility BIOS Starting Setup Utility Setup Utility is a ROM based information and customization utility is used even when the Windows operating system is not working NOTE The fingerprint reader select models only cannot be used to access Setup Utility The utility reports information about the computer and provides settings for startup security and other preferences To start Setup Utility A Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu screen appears press the f10 key Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu screen appears press the esc key When the Startup Menu appears press the f10 key Using Setup Utility Changing the language of Setup Utility To change the language of Setup Utility EY NOTE If Setup Utility is not running begin at step 1 If Setup Utility is running begin at step 2 1 oo P8 p Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu screen appears press the f10
66. ecncatetiadcucacticesedaatatteeheesasetueahveaatetueahventateavecusateteavecuettbenveeunes 12 Using wireless devices c ceeecccececceeeeeeeeeeegeeneeeeeceduaeetecesesaneeeeesenenseeeeesesenteeeesesenseeeeeeeseeeeenensennaees 12 Identifying wireless and network status ICONS ccceeeeeeeeeeeeeneeeeeeteeeeeeeeeseeeaeeeeeteeaaeees 13 Using the wireless COntrOlS 2 222 ceic2etee sash atieeesasbidin ani AE 13 Using the wireless key eccccccceceeeeeeeeeeennee eee eeeeenaeeeeeeeeaeeeeeeeeeaeeeeeeeeaaeeeeeeeenaeeeeeeseaas 14 Using HP Wireless Assistant 0 cecoceeseeeeseceeeseneeeneeeedeeneseceeedeebarseceedsenedesecdeeeneneesenetes 14 Using operating System controls vacs ivesssstendeeresstnddiieasioscserevendeedersiaadeueuscndeeradindee ied 15 USING a WLAN sis sascebiecda tne an E a viet dendandevstavageey se 15 Setting upa WLAN ec cccccescoteentec vas ceeeedtettanedieede ETERA eee 15 Protecting your WLAN sesionin lca edassea tage EEA A Magee ls 16 Conmecting to WEAN sisaceecch i sacceadcbeecszeovus iy stag giaedanvesdateeddeasvsguadh eden ve iracactes aipscecazadeasdalalds 17 Roaming to another network 0 2 ccasie recieve eeetaa chee eveanssbteeeeasedibeceaaneieeeenstaaceeeenennaaees 17 Using Bluetooth wireless devices select models only eceeececeeeeeeeeeeeeeeeeeeeeeeeaaeeeeeeteneeeeeeeeeaas 17 Bluetooth and Internet Connection Sharing ICS oo eee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenaeeees 18 Connecting
67. ections To enable or disable gestures click the Synaptics icon in the notification area at the far right of the taskbar and then check or uncheck Disable gestures To enable or disable a specific gesture select Control Panel gt Hardware and Sound gt Mouse gt Device settings gt Settings and then check or clear the check box next to the gesture you want to enable or disable Scrolling Scrolling is useful for moving up or down on a page or image To scroll place two fingers slightly apart on the TouchPad and drag them across the TouchPad in an up down left or right motion f NOTE Scrolling speed is controlled by finger speed Pinching Pinching allows you to zoom in or out on items such as PDFs images and photos To pinch e Zoom in by holding two fingers together on the TouchPad and then pull the fingers apart to increase an object s size e Zoom out by holding two fingers apart on the TouchPad and then pull the fingers together to decrease an object s size Using pointing devices 21 Connecting an external mouse Connect an external USB mouse to the computer using one of the USB ports on the computer A USB mouse also connects to the computer by using optional docking device ports or an optional expansion product Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard To use an action key press and hold this key to activate the ass
68. ed wireless devices and the wireless connection For example Windows provides the Network and Sharing Center that allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To access the Network and Sharing Center select Start gt Control Panel gt Network and Internet gt Network and Sharing Center For more information select Start gt Help and Support Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point amp NOTE The terms wireless router and wireless access point are often used interchangeably e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in the computer connect to a WLAN infrastructure provided through a service provider or a public or corporate network Setting up a WLAN To set up a WLAN and connect to the Internet you need e A broadband modem either DSL or cable 1 and high speed Internet
69. egrated Circuit Card Identifier of the SIM This label is located inside the battery bay HP Mobile Broadband Module serial number label select models only Provides the serial number of the HP Mobile Broadband Module This label is located inside the battery bay Labels 11 2 Networking Using wireless devices Wireless technology transfers data across radio waves instead of wires The computer might be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN each mobile wireless device communicates with a wireless router or a wireless access point e Bluetooth device select models only Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other Computers with WLAN devices support one or more of the following IEEE industry standards e 802 11b the first popular standard supports data rates of up to 11 Mbps and operates at a frequency of 2 4 GHz e 802 119 supp
70. eless key to turn on or turn off the wireless devices simultaneously Individual wireless devices are controlled through HP Wireless Assistant Using HP Wireless Assistant A wireless device is turned on or off using HP Wireless Assistant If a wireless device is disabled by Setup Utility it must be re enabled by Setup Utility before it can be turned on or off using Wireless Assistant NOTE Enabling or turning on a wireless device does not automatically connect the computer to a network or a Bluetooth enabled device To view the state of the wireless devices click the Show hidden icons icon the arrow at the left of the notification area and position the mouse pointer over the wireless icon If the wireless icon is not displayed in the notification area 1 Select Start gt Control Panel gt Hardware and Sound gt Windows Mobility Center 2 Click the Wireless icon in the Wireless Assistant tile which is located in the bottom row of Windows Mobility Center Wireless Assistant appears 3 Click Properties 4 Select the check box next to HP Wireless Assistant icon in notification area 5 Click Apply 6 Click Close For more information see the Wireless Assistant software Help To access Help 1 Open Wireless Assistant by clicking the Wireless icon in Windows Mobility Center 2 Click the Help button 14 Chapter 2 Networking Using operating system controls Some operating systems offer a way to manage integrat
71. es 25 Ca A RR CUES svc au E soca an ge dvs oe ae oa ova de anew E gs dvd mss sd A Sa ea aa E as 26 Multimedia features cc ccccceccceeeeeeeeeeeeeeeeecneeeeeeeeeeneeeeeeeceeeeeeeeesegeeaeeeeeseeeaaeeeeeceeeaaeeeeseeeeeeeeseenaaaeees 26 Identifying your multimedia Components eceeeeeeeeeeeeeeeeeeeeeeteeeeeeeeeeeeteeeeeaeeeeeeseeeenaaeees 27 AGJUStING the Volume ccc vecteterds apeniesereianagamcategianbganlelitespPeadtecetestepelddcelapeelactene haat 28 Using the media activity Keys 0 0 ccccceeeee teeter ttn tees AnA INA NANNTE SENERA TAA EREA 29 Multimedia SOMWANC sic iciscsseceedi deeds ir T ETETEN E TE 29 Using HP MediaSmart software cececceeeeeeeeeeeeenne eee eeenaeeeeeeeenaeeeeseeeieeeeeeeiaeeeeeeeeaas 29 Using other preinstalled multimedia software 0 ec eeeece eee eeecte eee eeeenaeeeeeeeeenaeeeeeeneeaaas 30 Installing multimedia software from a CISC seeeeesssssesesrnnesseeeerannnsnsnnnantenennnnadnnnnnanaeennnnaa 30 PRU 5 foe NE A A cates en A dance aed E AE ene see ents E EO pee ev eae eevee band T EE E 30 Connecting external audio devices 0 eee cece eee eete teeter eette eerste taaeeeeeeeeaaeeeeeeeenieeeeeenenaaes 30 Checking your audio FUNCTIONS secr senon ANE Ea Aa 31 NMG E TE E T E aeneeeaiysanh qc teieyan seeaeeerears 31 Connecting an external monitor Or projector 2 eee ee settee eect etteeeeeeetaeeeeeeetaeeeeeeeeaaas 31 Connecting an HDMI device ee eceeee eee eect ee erent eee eee
72. ged battery or connect the computer into external power 2 Press the Power button to exit Hibernation Calibrating a battery Calibrate the battery when e The battery charge displays seem inaccurate e You observe a significant change in battery run time A heavily used battery should only be calibrated once a month Do not calibrate a new battery To calibrate the battery 1 Fully charge the battery A WARNING Do not charge the computer battery while on board an aircraft amp NOTE The battery charges while the computer is off or in use but it charges faster when the computer is off Using battery power 43 To fully charge the battery a b c Insert the battery into the computer Connect the computer to an AC adapter optional power adapter optional expansion product or optional docking device and then connect the adapter or device to an external power source Leave the computer connected to external power until the battery is fully charged 2 Disable Hibernation and Sleep To disable Hibernation and Sleep a p gt em j Click the Battery Meter icon in the notification area and then click More power options or Select Start gt Control Panel gt System and Security gt Power Options Under the current power plan click Change plan settings Record the Turn off the display settings listed in the On battery column so they can be reset after the calibration Change the Turn
73. hes a critical battery level Power settings and timeouts are changed using Power Options in Windows Control Panel To initiate Hibernation click Start click the arrow next to the Shut down button and then click Hibernate To exit Hibernation press the Power button The power light illuminates and you return to the screen where you entered Hibernation NOT E If a password is required when exiting Hibernation enter your Windows password at the prompt Using the battery meter The battery meter is located in the notification area at the far right of the taskbar The battery meter allows you to quickly access power settings view remaining battery charge and select a different power plan To display the percentage of remaining battery charge and the current power plan move the pointer over the battery meter icon To access Power Options or to change the power plan click the Battery Meter icon and then select an item from the list Different Battery Meter icons indicate whether the computer is running on battery or external power The icons also display a message if the battery has reached a low battery level critical battery level or reserve battery level To hide or display the battery meter icon 1 2 3 4 Right click the Show hidden icons icon which is the arrow at the left side of the notification area Click Customize notification icons Under the Behaviors column select Show icons and notifica
74. ices NOTE Wireless networking devices are included with select computer models only If wireless networking is not listed in the feature list on the side of the original computer package add wireless networking capability to the computer by purchasing a wireless networking device Possible causes for wireless connection problems include e Changing the network configuration SSID or security e Disabling or incorrectly installing the wireless device e Failing wireless device or router hardware e Encountering interference from other devices If you have a problem connecting to a WLAN confirm that the integrated WLAN device is properly installed on the computer NOTE Windows includes the User Account Control feature to improve the security of the computer You might be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings For more information see Help and Support 1 Select Start gt Control Panel gt System and Security 2 Inthe System area click Device Manager 3 Expand the list of Network adapters by clicking the plus sign 4 Identify the WLAN device from the Network adapters list The listing for a WLAN device might include the term wireless wireless LAN WLAN Wi Fi or 802 11 If no WLAN device is listed either the computer does not have an integrated WLAN device or the driver for the WLAN device is not properly installed For more
75. ightness key to adjust screen brightness as needed e f leaving your work initiate Sleep or Hibernation or shut down the computer Storing a battery A CAUTION Toprevent damage to a battery do not expose it to high temperatures for extended periods of time If a computer is unused and disconnected from external power for more than 2 weeks remove the battery and store it separately To prolong the charge of a stored battery place it in a cool dry place Using battery power 45 999 NOTE Check a stored battery every six months If the capacity is less than 50 percent recharge the battery before returning it to storage Calibrate a battery before using it if it has been stored for one month or more Disposing of a used battery A WARNING To reduce the risk of fire or burns do not disassemble crush or puncture the battery Do not short external contacts Do not dispose of the battery in fire or water For more information see the Regulatory Safety and Environmental Notices included with this computer Replacing the battery Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Battery Check notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition A message refers you to th
76. igned function amp NOTE Depending on the application you are using pressing fn and one of the action keys opens a specific shortcut menu within that application NOTE The action key feature is enabled at the factory You can disable this feature in Setup Utility If this feature is disabled in Setup Utility you will need to press fn and an action key to activate the assigned function Refer to Setup Utility BIOS on page 79 for additional information Icon Description r Opens Help and Support which provides information about the Windows operating system and computer answers to questions and tutorials and updates to the computer Help and Support also provides automated troubleshooting and links to support specialists Decreases the screen brightness level incrementally when holding down this key ad Increases the screen brightness level incrementally when holding down this key i 22 Chapter3 Pointing devices and keyboard Icon IC i Description Switches the screen image among display devices connected to the system For example if a monitor is connected to the computer pressing this key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The Switch Screen Image key also alternates images among other devices th
77. instructions amp NOTE Ifthe WLAN device was purchased separately consult the manufacturer s website for the latest software Current network security codes are unavailable If prompted for a network key or a name SSID when connecting to a WLAN the network is protected by security Enter the current codes to make a connection on a secure network The SSID and network key are alphanumeric codes that are entered to identify the computer to the network To find the codes For a network connected to your personal wireless router review the router user guide for instructions on setting up the same codes on both the router and the WLAN device For a private network such as a network in an office or at a public Internet chat room contact the network administrator to obtain the codes and then enter the codes when prompted Some networks change the SSID or network keys used in their routers or access points on a regular basis to improve security Change the corresponding code in the computer accordingly If provided with new wireless network keys and SSID and if you have previously connected to that network follow the steps below to connect to the network 1 2 Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center In the left panel click Manage wireless networks A list showing the available WLANs appears If you are in a hotspot where several WLANs are active multiple networks appear
78. ive times the storage capacity of a single layer 4 7 GB DVD A dual layer Blu ray Disc stores 50 GB almost six times the storage capacity of an 8 5 GB dual layer DVD Typical uses include e Storage of large amounts of data e High definition video playback and storage e Video games 50 Chapter6 Drives Playing a CD DVD or BD To play an optical disc 1 Turn on the computer 2 Press the release button 1 on the drive bezel to release the disc tray 3 Pull out the tray 2 4 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up over the tray spindle amp NOTE Ifthe tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray If you have not configured AutoPlay an AutoPlay dialog box appears You are prompted to select how you want to use the media content For more information see Configuring AutoPlay Ef NOTE For best results be sure that the AC adapter is connected to an external power source while playing a BD Configuring AutoPlay To configure AutoPlay 1 Select Start gt Default Programs gt Change AutoPlay settings 2 Confirm that the Use AutoPlay for all media and devices check box is selected 3 Click Choose a default and then select one of the available options for each media type listed NOTE Cho
79. le copyright laws to make unauthorized copies of copyright protected material including computer programs films broadcasts and sound recordings Do not use this computer for such purposes A CAUTION To prevent loss of information or damage to a disc Before writing to a disc connect the computer to a reliable external power source Do not write to a disc while the computer is running on battery power Before writing to a disc close all open programs except the disc software you are using Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc Save the information to the hard drive and then burn from the hard drive to the destination disc Do not use the computer keyboard or move the computer while the computer is writing to a disc The write process is sensitive to vibration For details about using software included with the computer see the software manufacturer s instructions which might be provided on disc in the software Help or on the manufacturer s website Copying a CD or DVD To copy a CD or DVD 1 Select Start gt All Programs gt CyberLink DVD Suites gt Power2Go 2 Insert the disc you want to copy into the optical drive 3 Click Copy at the bottom right of the screen Power2Go reads the source disc and copies the data to a temporary folder on the hard drive 4 When prompted remove the source disc from the optical drive and then insert a blank disc i
80. lity menus 81 System Configuration menu Select Function Language Support Change the language of Setup Utility Virtualization Technology select models only Enable disable the processor Virtualization Technology LAN Power Saving select models only Enable disable LAN Power Saving When enabled saves power when the computer is in DC mode Fan Always On Enable disable Fan Always On When enabled the computer fan is always on Action Keys Mode Enable disable the Action Keys Boot Options e POST power on self test f10 and f12 Delay sec Set the delay for the f10 and f12 functions of Setup Utility in intervals of 5 seconds each 0 5 10 15 20 CD ROM Boot Enable disable boot from CD ROM e Floppy Boot Enable disable boot from diskette e Internal Network Adapter Boot Enable disable boot from the internal network adapter e Boot Order Set the boot order for o Notebook Hard Drive Internal CD DVD ROM Drive USB Diskette on Key USB Hard Drive USB CD DVD ROM Drive USB Floppy Network Adapter Diagnostics menu Select Function Primary Hard Disk Self Test Run a comprehensive self test on the hard drive Secondary Hard Disk Self Test select models Run a comprehensive self test on a secondary hard drive only Memory Test Run a diagnostic test on the system memory 82 Chapter11 Setup Utility BIOS 12 Software updates Updated versions of the software provi
81. ll user guide or contact the firewall manufacturer Jh NOTE Under some circumstances a firewall blocks access to Internet games interferes with printer or file sharing on a network or blocks authorized e mail attachments To temporarily resolve the problem disable the firewall perform the task and then reenable the firewall To permanently resolve the problem reconfigure the firewall Installing critical security updates A CAUTION Microsoft sends alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert Updates to the operating system and other software might have become available after the computer was shipped To be sure that all available updates are installed on the computer e Run Windows Update after you set up the computer Use the update link at Start gt All Programs gt Windows Update e Run Windows Update monthly thereafter e Obtain updates to Windows and other Microsoft programs as they are released from the Microsoft website and through the updates link in Help and Support Installing an optional security cable AIh NOTE A security cable is designed to act as a deterrent but it might not prevent the computer from being mishandled or stolen NOTE The location of the security cable slot varies by computer model To attached the security cable 1 Loop the
82. m restore 88 V vents identifying 7 video using 31 Virtualization Technology 82 volume adjust 28 keys 28 mute 28 volume keys identifying 23 volume mute light identifying 2 WwW webcam 8 27 webcam light 27 webcam using 34 Windows applications key identifying 4 Windows logo key identifying 4 Windows passwords setin 72 wireless antennas 9 Wireless Assistant software 13 14 wireless certification label 11 wireless controls Connection Manager software 13 key 13 operating system 13 Wireless Assistant software 13 wireless devices types 12 wireless icon 13 wireless key identifying 23 using 14 wireless light 2 13 wireless network WLAN connecting 17 corporate WLAN connection 17 described 12 equipment needed 15 functional range 17 identifying 7 label 11 public WLAN connection 17 security 16 writable media 35 Z zooming TouchPad gesture 21 Index 101
83. memory module slot or by upgrading the existing memory module in the primary memory module slot WARNING To reduce the risk of electric shock and damage to the equipment disconnect the power cord and remove all batteries before installing a memory module CAUTION Electrostatic discharge ESD damages electronic components Before beginning any procedure be sure that you are discharged of static electricity by touching a grounded metal object NOTE To use a dual channel configuration when adding a second memory module be sure that both memory modules are the same size To add or replace a memory module 1 Save your work 2 Shut down the computer and close the display If you are not sure whether the computer is off or in Hibernation turn on the computer by pressing the Power button and then shut down the computer through the operating system Disconnect all external devices connected to the computer Disconnect the power cord from the AC outlet Turn the computer upside down on a flat surface Remove the battery from the computer oS m oe p Remove the five memory module compartment screws 1 67 8 Lift the memory module compartment cover 2 away from the computer 9 If replacing a memory module remove the existing memory module by a Pulling away the retention clips 1 on each side of the memory module The memory module tilts up A CAUTION To prevent damage to the memory module hold the memory
84. ministrator 73 power on 73 set in Setup Utility 72 setin Windows 72 performing a recovery 89 pinching TouchPad gesture 21 pointing devices setting preferences 20 ports eSATA USB 6 external monitor 6 HDMI 6 33 USB 5 6 62 ports external monitor 31 power connecting 39 conserving 45 power button identifying 3 power connector identifying 5 power cord identifying 10 power lights identifying 2 power on password creating 74 entering 74 managing 74 primary hard drive bay identifying 7 primary hard drive replacing 56 Product Key 11 product name and number computer 10 programs updating 85 projector connecting 31 public WLAN connection 17 R readable media 35 recovering a program or driver 86 recovering from the dedicated recovery partition 89 recovering from the recovery discs 89 recovery discs 86 Recovery Manager 86 89 recovery partition 86 recovery system 89 region codes DVD 52 registering fingerprints 77 regulatory information regulatory label 11 wireless certification labels 11 restore points 88 restoring default settings 80 right TouchPad button identifying 2 RJ 45 network jack identifying 6 S screen brightness keys 22 screen image switching 23 scrolling TouchPad gesture 21 secondary hard drive self test 82 secondary hard drive replacing 59 security features 71 passwords 71 security cable 75 security cable slot identifying 5 Security menu 81 security wireless 1
85. models only on the hard drive or from recovery discs you create NOTE Ifthe computer includes a solid state drive SSD a recovery partition might not be included Recovery discs are included for computers that do not have a partition Use these discs to recover the operating system and software To check for the presence of a recovery partitions select Start gt Computer If the partition is present an HP recovery drive is listed in the Hard Disk Drives section of the window Creating recovery discs HP recommends creating recovery discs so that the system can be restored to its original factory state if you experience serious system failure or instability Create these discs after setting up the computer for the first time Handle these discs carefully and keep them in a safe place The software creates only one set of recovery discs amp NOTE Ifthe computer does not include an internal optical drive use an optional external optical drive purchased separately to create recovery discs or purchase recovery discs from the HP website Before creating recovery discs You need high quality DVD R DVD R BD R writable Blu ray or CD R discs All these discs are purchased separately DVDs and BDs have a much higher capacity than CDs If you use CDs up to 20 discs might be required whereas only a few DVDs or BDs are required NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu r
86. module by the edges only Do not touch the components on the memory module 68 Chapter9 Memory modules b Grasping the edge of the memory module 2 and gently pulling the module out of the memory module slot To protect a memory module after removal place it in an electrostatic safe container 10 Insert a new memory module by A CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module and do not bend the memory module Aligning the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment pressing the module 2 into the memory module slot until it is seated c Gently pressing the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place 11 Align the tabs 1 on the memory module compartment cover with the notches on the computer 69 12 Close the cover 2 13 Tighten the five memory module compartment screws 3 14 Replace the battery 15 Turn over the computer 16 Connect external devices to the computer 17 Connect the computer to AC power 18 Turn on the computer 70 Chapter9 Memory modules 10 Security Protecting the computer Standard security features provided by the Windows operating system and
87. mputer was functioning optimally 1 2 Select Start gt Control Panel gt System and Security gt System In the left pane click System protection Chapter 13 Backup and recovery 3 Click the System Protection tab 4 Click System Restore 5 Follow the on screen instructions Performing a recovery NOTE Recover only files that you have previously backed up HP recommends using HP Recovery Manager to create a set of recovery discs entire drive backup as soon as you set up the computer Recovery Manager software repairs or restores the system if you experience system failure or instability Recovery Manager works from recovery discs or from a dedicated recovery partition select models only on the hard drive However if the computer includes a solid state drive SSD you might not have a recovery partition If that is the case recovery discs are included with the computer Use these discs to recover the operating system and software Ef NOTE Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using Recovery Manager NOTE Recovery Manager recovers only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s website or reinstalled from the disc provided by the manufacturer Recovering from the recovery discs To restore the system from the recovery discs
88. n loss or an unresponsive system Shut down the computer before removing the hard drive from the hard drive bay Do not remove the hard drive while the computer is on or in Sleep or Hibernation If you are not sure whether the computer is off or in Hibernation turn on the computer by pressing the Power button and then shut down the computer through the operating system The computer is equipped with a secondary hard drive bay This bay might be empty or occupied by a secondary hard drive To remove the secondary hard drive Save your work Shut down the computer and close the display Disconnect all external hardware devices connected to the computer Disconnect the power cord from the AC outlet Turn the computer upside down on a flat surface with the hard drive bay toward you Remove the battery from the computer me oe oe OR Remove the five hard drive cover screws 1 Replacing a drive in the secondary hard drive bay 59 8 Lift the hard drive cover away from the computer 2 9 Disconnect the hard drive cable connector from the system board 1 10 Remove the four hard drive screws 2 11 Remove the hard drive vertically 3 from the computer To install the secondary hard drive 1 Insert the hard drive into the hard drive bay 1 2 Tighten the four hard drive screws 2 60 Chapter6 Drives 3 Connect the hard drive cable to the hard drive connector on the system board 3 4 Align th
89. naging a power on password To set change or delete the power on password 1 Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen press the f10 key Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen press the esc key When the Startup Menu appears press the f10 key 2 Use the arrow keys to select Security gt Set Power On Password and then press the enter key e Toset a power on password type your password in the Enter New Password and Confirm New Password fields and then press the enter key e To change a power on password type your current password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press the enter key e To delete a power on password type your current password in the Enter Current Password field and then press the enter key four times 3 To save your changes and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes Changes go into effect when the computer restarts Entering a power on password At the Enter Password prompt type your password and then press the enter key After three unsuccessful attempts to enter the password restart the computer and try again Using antivirus software
90. ngs see Help and Support Components 3 4 Item Description Function 1 esc key Press the esc and fn keys at the same time to display system information 2 fn key Press the fn key at the same time as a function key or the esc key to execute frequently used system functions 3 Windows Logo key Displays the Windows Start menu 4 Windows Applications key Displays a shortcut menu for items beneath the cursor 5 Integrated numeric keypad Functions like the keys on an external numeric keypad 6 Action keys Press a function key and the fn key at the same time to execute Chapter 1 Features frequently used system functions Front components Description Function Speakers Produce sound Right side components Item Description Function 1 Power light e On The computer is on e Flashing The computer is in Sleep e Off The computer is off or in Hibernation 2 Hard Disk Drive light e White The hard disk drive is active e Amber The hard disk drive is parked 3 USB ports 2 Connect optional USB devices 4 Optical Drive light Flashing Accessing the optical drive 5 Optical drive Reads optical discs and on select models writes to optical discs 6 AC Adapter light e On The computer is connected to external power e Off The computer is not connected to external power 7 Power connector Connects an AC adapter 8 Security Cable slot
91. nto the drive After the information is copied the disc created ejects automatically Optical drive 53 Creating burning a CD or DVD A CAUTION Observe the copyright warning It is a criminal offense under applicable copyright laws to make unauthorized copies of copyright protected material including computer programs films broadcasts and sound recordings Do not use this computer for such purposes If the computer includes a CD RW DVD RW or DVD RW optical drive use software such as Windows Media Player or CyberLink Power2Go to burn data video and audio files including MP3 and WAV music files Observe the following guidelines when burning a CD or DVD e Before burning a disc save and close any open files and close all programs e A CD R or DVD R is best for burning audio files because after the information is copied it cannot be changed amp NOTE An audio DVD cannot be created with CyberLink Power2Go e Use CD Rs to burn music CDs because some home and car stereos do not play CD RWs e ACD RW or DVD RW is generally best for burning data files or for testing audio or video recordings before burning them to a CD or DVD that cannot be changed e DVD players used in home systems do not support all DVD formats For a list of supported formats see the user guide that came with the DVD player e AnMP3 file uses less space than other music file formats and the process for creating an MP3 disc is the same
92. nto the microphone and record sound in a setting free of background noise Save the file to the desktop Open Windows Media Player or MediaSmart and play back the sound To confirm or change the audio settings on the computer select Start gt Control Panel gt Hardware and Sound gt Sound Video The computer has a variety of video features that allow you to Watch movies Play games over the Internet Edit pictures and video to create presentations Connect external video devices Watch TV including high definition TV select models only Connecting an external monitor or projector The external monitor port connects an external display device such as an external monitor or a projector to the computer To connect a display device connect the device cable to the external monitor port amp NOTE Ifa properly connected external display device does not display an image press the Switch Screen Image key to transfer the image to the device Repeatedly pressing the Switch Screen Image key alternates the screen image between the computer display and the device Video 31 32 Chapter4 Multimedia Connecting an HDMI device The computer includes an HDMI High Definition Multimedia Interface port The HDMI port connects the computer to an optional video or audio device such as a high definition television or any compatible digital or audio component The computer supports one HDMI device connected to the HDMI port
93. on representing your device and select Mouse settings Lights Item Description Function 1 Caps Lock light On The Caps Lock is on 2 Power light e On The computer is on e Flashing The computer is in Sleep e Off The computer is off or in Hibernation 3 Volume Mute light Amber The computer sound is off 4 Wireless light e White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is detected e Amber No wireless devices are detected 5 TouchPad light Amber The TouchPad is disabled 6 Fingerprint Reader light e White The fingerprint was read e Amber The fingerprint was not read 2 Chapter 1 Features Buttons and Fingerprint Reader select models only Item Description Function 1 Power button Press the Power button to e Turn on the computer e Initiate Sleep e Exit Sleep e Exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the Power button for at least 5 seconds to shut down the computer For more information about the power settings select Start gt Control Panel gt System and Security gt Power Options 2 Fingerprint Reader select models only Allows a fingerprint logon to Windows instead of a password logon This table describes the factory settings For information about changing the factory setti
94. on the screen To avoid this clean the TouchPad with a damp cloth and wash your hands frequently when using the computer A WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner deposits household debris on the keyboard surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that become trapped beneath the keys A can of compressed air with a straw extension can blow air around and under the keys to loosen and remove debris Cleaning the TouchPad and keyboard 25 4 Multimedia Multimedia features The computer includes multimedia features that allow you to listen to music watch movies and view pictures The computer might include the following multimedia components Optical drive for playing audio and video discs Integrated speakers for listening to music Integrated microphone for recording your own audio Integrated webcam that allows you to capture and share video Preinstalled multimedia software that allows you to play and manage your music movies and pictures Multimedia keys that provide fast access to multimedia tasks NOTE The computer might not include all of the components listed 26 Chapter 4 Multimedia Identifying your multimedia components OQ Item 1 Description Internal digital dual array microphones 2 Function
95. ooting The optical disc tray does not open for removal of a CD a DVD or a BD 1 2 4 Insert the end of a paper clip into the release access in the front bezel of the drive 1 Press in gently on the paper clip until the disc tray is released and then pull out the tray until it stops 2 Remove the disc from the tray by gently pressing down on the spindle while lifting the outer edges of the disc 3 Hold the disc by the edges and avoid touching the flat surfaces NOTE Ifthe tray is not fully accessible tilt the disc carefully as you remove it Close the disc tray and then place the disc in a protective case The computer does not detect the CD DVD or BD drive If Windows does not detect an installed device the device driver software might be missing or corrupted If you suspect that the optical drive is not being detected verify that the optical drive is listed in the Device Manager utility by 1 2 3 4 Removing any discs from the optical drive Selecting Start gt Control Panel gt System and Security In the System area clicking Device Manager In the Device Manager window clicking the arrow next to DVD CD ROM drives to expand the list to show all of the installed drives Right clicking the optical device listing to perform the following tasks e Update the driver software e Disable The optical disc tray does not open for removal of a CD a DVD ora BD 93 Uninstall e Scann f
96. or hardware changes Windows scans your system for installed hardware and installs any required drivers e Click Properties to verify that the device is working properly The Properties window provides details about the device to help you troubleshoot issues o Click the Driver tab to update disable or uninstall drivers for this device A CD DVD or BD does not play To play a CD DVD or BD Save your work and close all open programs before playing a disc Log off the Internet before playing a disc Be sure that you insert the disc properly Be sure that the disc is clean If necessary clean the disc with filtered water and a lint free cloth Wipe from the center of the disc to the outer edge Check the disc for scratches If you find scratches treat the disc with an optical disc repair kit available at many electronics stores Disable Sleep before playing the disc Do not initiate Hibernation or Sleep while playing a disc Otherwise you might see a warning message asking if you want to continue If this message appears click No After clicking No the computer might o Resume playback o Close the playback window in the multimedia program To return to playing the disc click the Play button in your multimedia program In some cases you might need to exit the program and then restart it Increase system resources o Shut down printers and scanners and unplug cameras and portable handheld devices Disconnecting these
97. orts data rates of up to 54 Mbps and operates at a frequency of 2 4 GHz An 802 119 WLAN device is backward compatible with 802 11b devices so that they can operate on the same network e 802 11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz Ef NOTE 802 11a is not compatible with 802 11b and 802 11g e 802 11n supports data rates of up to 450 Mbps and might operate at 2 4 GHz or 5 GHz making it backward compatible with 802 11a b and g For more information on wireless technology see the information and website links provided in Help and Support 12 Chapter 2 Networking Identifying wireless and network status icons Icon Name Description Wireless connected p Identifies the location of the wireless light and the wireless key on the computer Also identifies the HP Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on t 1 Wireless disconnected Identifies the HP Wireless Assistant software on the computer and indicates that all of the wireless devices are off Wired network connected Indicates that one or more network drivers are installed and one or more network devices are connected to a wired network Wired network disabled disconnected Network connected Indicates that one or more network drivers are installed but no network devices are connected or all network devices are disabled in Windo
98. ose HP MediaSmart to play DVDs 4 Click Save For more information about AutoPlay see Help and Support Optical drive 51 Changing DVD region settings A CAUTION The region settings on the DVD drive can be changed five times The region setting selected the fifth time becomes the permanent region setting on the DVD drive The number of region changes remaining is displayed on the DVD Region tab Most DVDs containing copyrighted files also contain region codes The region codes help protect copyrights internationally Play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive To change region settings through the operating system 1 Select Start gt Control Panel gt System and Security 2 Inthe System area click Device Manager Jh NOTE Windows includes the User Account Control feature to improve security of the computer You might be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings For more information see Windows Help and Support Expand the DVD CD ROM drives to show all of the installed drives 3 4 Right click the DVD drive where you want to change region settings and then click Properties 5 Click the DVD Region tab and change the settings 6 Click OK 52 Chapter6 Drives Observing the copyright warning It is a criminal offense under applicab
99. p disk space CD RW discs Use CD RW discs a rewritable version of a CD to store large projects that must be updated frequently Typical uses include e Developing and maintaining large documents and project files e Transporting work files e Making weekly backups of hard drive files e Updating photos video audio and data continuously DVDER discs Use DVD R discs to permanently store large amounts of information After data is recorded it cannot be erased or written over DVD RW discs Use DVD RW discs to erase or write over data that you saved earlier This type of disc is ideal for testing audio or video recordings before burning them to a CD or DVD that cannot be changed LightScribe DVD R discs Use LightScribe DVD R discs for sharing and storing data home videos and photos These discs are read compatible with most DVD ROM drives and DVD video players With a LightScribe enabled drive and LightScribe software write data to the disc and then add a designer label to the outside of the disc Blu ray discs BD amp NOTE Blu ray is a new format containing new technologies Certain disc digital connection compatibility and or performance issues might arise and do not constitute defects in the product Flawless playback on all systems is not guaranteed BD is a high density optical disc format for the storage of digital information including high definition video A single layer Blu ray disc stores 25 GB over f
100. permission or password for tasks such as installing software running utilities or changing Windows settings For more information see Help and Support Using system restore points When backing up your system you are creating a system restore point A system restore point saves and names a snapshot of the hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to thesystem NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point Create additional restore points to provide increased protection for the system files and settings When to create restore points Create restore points Before adding or extensively modifying software or hardware Periodically whenever the system is performing optimally NOTE If you revert to a restore point and then change your mind reverse the restoration Create a system restore point To create a system restore point 1 2 3 4 5 6 Select Start gt Control Panel gt System and Security gt System In the left pane click System Protection Click the System Protection tab Under Protection Settings select the disk for which you want to create a restore point Click Create Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the co
101. port identifying 6 F f11 89 fan always on 82 fingerprint reader identifying 3 76 firewall 16 firewall software 74 fn key identifying 4 23 full system recovery 86 function keys identifying 4 G graphic modes switching 46 H hard drive external 55 primary installing 58 secondary installing 60 hard drive self test 82 HDMI port 33 HDMI port identifying 6 HDMI connecting 33 headphone audio out jacks 27 headphones 27 Help and Support key 22 Hibernation exiting 36 initiated during critical battery level 42 initiating 36 high definition devices connecting 33 hotkeys description 23 using 24 HP MediaSmart starting 30 HP Mobile Broadband Module serial number label 11 hubs 62 l icons Connection Manager 13 network 13 91 wired network 13 wireless 13 integrated webcam light identifying 8 interference minimizing 92 internal digital dual array microphones identifying 27 internal microphones identifying 8 Internet connection setup 15 J jacks audio in microphone 27 audio out headphone 27 RJ 45 network 6 K keyboard hotkeys identifying 23 keypad keys identifying 4 keypad external num lock 25 using 25 keypad integrated identifying 24 num lock 24 using 24 keys esc 4 fn 4 function 4 keypad 4 mute 28 Windows applications 4 Windows logo 4 L labels Bluetooth 11 HP Mobile Broadband Module 11 Microsoft Certificate of Authenticity 11 regulatory 11 service tag 10 SIM 11
102. reate a Windows password at this time or skip this step by clicking Next However setting a Windows password optimizes the security of the computer The Fingerprint Registration Training window appears View the demonstration and then click Next The Register a Fingerprint window appears Click the finger on the screen that corresponds to the finger you want to register The next window appears outlining that finger in green Slowly swipe your chosen finger over the Fingerprint Reader NOTE Ifthe swipe is not completed correctly a message explains why the swipe was unsuccessful NOTE For best results swipe the same finger in the same direction each time you use the Fingerprint Reader Continue swiping the same finger over the Fingerprint Reader until you have completed four successful swipes When the fingerprint is registered successfully the Register a Fingerprint window appears allowing you to register more fingerprints Repeat steps 5 through 7 to register additional fingerprints When you are finished registering fingerprints click Next If you register only one fingerprint a message recommends that you register additional fingerprints Click Yes to register more fingerprints and then repeat steps 1 through 8 for each fingerprint registered Click No if you do not want to register additional fingerprints The Registration Complete window appears Click Finish NOTE Repeat steps 1 through 9 for
103. reless radio signals travel outside the network other WLAN devices can pick up unprotected signals and either connect to your network uninvited or capture information being sent across it To protect the WLAN e Use a wireless transmitter with built in security Many wireless base stations gateways or routers provide built in security features such as wireless security protocols and firewalls With the correct wireless transmitter you can protect your network from the most common wireless security risks e Work behind a firewall A firewall is a barrier that checks both data and requests that are sent to the network and discards any suspicious items Firewalls are available in many varieties both software and hardware Some networks use a combination of both types e Use wireless encryption A variety of sophisticated encryption protocols is available for your WLAN Find the solution that works best for your network security o Wired Equivalent Privacy WEP is a wireless security protocol that encodes or encrypts all network data before it is transmitted using a WEP key The network assigns the WEP key but you can set up your own key generate a different key or choose other advanced options Without the correct key others cannot access the WLAN o WPA Wi Fi Protected Access like WEP uses security settings to encrypt and decrypt data that is transmitted over the network However instead of using one static security key for enc
104. rin ionunun AAA Ai E 39 Using battery DOWED ccc cceeetceeeeeee terete nee ee tere tenn eee eee iaiia ninaa K V AA An Ra EEERAAN NEENA NNNNA RANNAN AA RAINEN ARANNA 39 vi Finding battery information in Help and Support cccceeeeeeeee eee eee eeeeeeeeeeeeeeeeeeeeeeeeee 40 Using Battery Check 2 ceeccieececeeeccceeeeenseeeeeeeeeneeecneeseneneeteeseeneeeneeeeeseeeceeeeeeneeecteseeeenanes 40 Displaying the remaining battery Charge ccccceeceeeeeeeeeee teers eeeeneeeeeeeeteeeneeeeeeeeeteneaaeees 40 Inserting or removing the battery eee ceeceeeeee eee eeeeeeee eee eeeeeaeeeeeseeeeaeeeeeeeeeeaaeeeeesenenaeeees 40 CharginiGa Botan atccessivagadcccvessdendagcuns ni gence N A TE 41 Maximizing battery discharge time c ccccceeceeeeeeeeeeeeeeeeeteeeeeeeeeeeaaeeeeeseeeiaaeeeeeeeneenaees 42 Managing low battery levels 000 0 ccc ceeeeeeeeeeeee ee eeeenee eter eeeeeaeeeeeeeeeeaaeeeeeeeeeiaeeeeeeeeeenaaes 42 Identifying low battery levels oo ec eeeeeeeeeeeeeeeeee eter eeeeeeeeeeeeeteeeeeeaeeeeeseeeaaeeees 42 Resolving a low battery level ooo eceeeeeeeeeeete etre inniinn anaiai dnn aani RREN 42 Resolving a low battery level when external power is available 43 Resolving a low battery level when a charged battery is AV ANA arna a becdbaaeeeh aetna 43 Resolving a low battery level when no power source is AVAIADIS siaiticctecaneivbiceccaaeate persed ceaceane E dared eebtaiene 43 Resolving a low b
105. ring Mogerini acs sires ie asaan E NE TE 77 Using your registered fingerprint to log on to WINdOWS ssessssssseseirsssssserrrssssrrerrnssssereens 78 viii A Setup Vily oc fe eee nee E tr et eee ser eee NR ee 79 Starting Setup Utility ecccceceecssecteceecssneceeceeeneccedeneesacseeesesuneceaeecsuaateceneeseecsecersnsesedersaatecerentaaeees 79 Using Setup Wty ssi ccscee seeeciesddiees evadaate ce eviiadbeys besdaa aye R NTE 79 Changing the language of Setup Utility 0 cece ennne eee rete eeaaaeeeeeeeeeeaaaeeeeeeeeeaaas 79 Navigating and selecting in Setup Utility 0 eee eenete eee eeeaaeeeeeeeaaeeeeeeetaeeeeeeeaaes 79 Displaying system information cece eeeeecee etre eeeeteeeeeeeeaeeeeeeeeeaaeeeeeseeiaeeteeenenaaes 80 Restoring default settings in Setup Utility 0 ee cece eee teeeeeeeeeeeeeeeeeaaeeeeeteeeaaeees 80 Exiting Setup Utility enats debs dbenetsvetadeendecteianeeds 81 Setup UNY MENUS sess aaserd te EA AA AAEE 81 Maini WMP pesca sales dewenat ia N dn ak Aedes sean A KEE vate eee 81 SOCUMIY MOM enerne ive a EEE A T E niente 81 System Configuration Menu srren anniina iiia AERA NAAA 82 DIAGMOSUCS Monssen teara araa R ER E A 82 Te Sone MUGS na AA oe e ee 83 Updating the BlOS seara na E E 83 Determining the BIOS Version c s ccccecceesseceeeecesenseeeesenanenseeeeeenensneeceeenaseeedeceeeneeneeaees 83 Downloading a BIOS update ee cccccceeeeeeee eee eeenteeeeeeeeeeaaaeeeeeeeeeaaaeeeeeseeen
106. ry and also protects your work in case of a power outage However a battery in the computer slowly discharges when the computer is off and disconnected from external power WARNING To reduce potential safety issues use only the battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Using battery power 39 Finding battery information in Help and Support Help and Support provides the following tools and information about the battery e Battery Check tool to test battery performance e Information on calibration power management and proper care and storage to maximize battery life e Information on battery types specifications life cycles and capacity To access battery information select Start gt Help and Support gt Learn gt Power Plans Frequently Asked Questions Using Battery Check Help and Support provides information on the status of the battery installed in the computer amp NOTE The computer must be connected to external power for Battery Check to function properly To run Battery Check 1 Connect the AC adapter to the computer 2 Select Start gt Help and Support gt Troubleshoot gt Power Thermal and Mechanical 3 Click the Power tab and then click Battery Che
107. ryptions as WEP does WPA uses temporal key integrity protocol TKIP to dynamically generate a new key for every packet It also generates different sets of keys for each computer on the network 16 Chapter2 Networking Connecting to a WLAN To connect to the WLAN 1 Be sure that the WLAN device is on If itis on the wireless light is illuminated white If the wireless light is off press the wireless key NOTE On some models the wireless light is amber when all wireless devices are off 2 Click the Network icon in the notification area at the far right of the taskbar 3 Select your WLAN from the list 4 Click Connect NOTE Ifno WLANs are listed you are out of range of a wireless router or access point e Ifthe network is a security enabled WLAN enter a network security key at the prompt which is a security code and then click OK to complete the connection e f you do not see the network you want to connect to click Open Network and Sharing Center and then click Set up a new connection or network A list of options appears Search for and connect to a network or to create a new network connection After the connection is made place the mouse pointer over the Network icon in the notification area to verify the name and status of the connection NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other elec
108. security codes are Unavailable cc ccccececceeeee ects eetneeeeeeeeeeceeeeeeeeeeiaeeeeeeeeeniaaees 91 WLAN connection is Very Weak 000 0 cece treet irre eee eerie ee errr eeee eee neeeeeeenaeeeee tea 92 Cannot connect to the wireless router ce eeeee eee eetne eee ee eee teste tenets eeeeeaeeeesesiaeeeeeeeenaeeeeeenenaees 92 The optical disc tray does not open for removal of a CD a DVD ora BD 00 0 cee eecteeeeeeeeettteees 93 The computer does not detect the CD DVD or BD drive occ cccececceccccecceeeeceeaeseseeesseeseseeeseeenees 93 A CD DVD or BD does Ot play exiccccesececieeseiceedecatecdeecaee ai a EA e EE OEE EE 94 A CD DVD or BD does not play automatically 2 0 0 0 02 c ccc ee cece ee ceecee cae eeeeeee eee eee tesa ceaeaeseeeeeeeeeeeeeeeneees 95 A DVD or BD movie stops skips or plays erratically cceceeceeeeeceeeneccaeeeeeeeeeeeeeeeeeeteseeensennneaaees 95 A DVD or BD movie is not visible on an external display cccceeeeeeeeeeeee eee eeeee cette eeneeeeeeeetttaeeeeeres 95 The process of burning a CD or DVD does not begin or it stops before completion 0 95 A DVD or BD playing in Windows Media Player produces no sound or display cccceeeeeeeee 96 A device driver must be reinstalled cccccccccceeeeecececee cee eeeeeeeeeeeesecccaaecaeeeeeeeeeeetedseeeeccusaeeeeeseeeete 96 Obtaining the latest HP device drivers ec ecececeeeeeenee
109. sessrressesernnensssnnnaatnennnaaanannnaatnennnnaanannnaaeeennae 56 Replacing a drive in the secondary hard drive Day 00 0 eeceeeeeeeeeeeeeenee eee eeteeeeaeeeeeeteeeeaaeeeeeeteeenaeeeees 59 T Exemo NS Wa sacs cca sas os vas coe ees a cnccve sc cacice saan teens da dco oda sngd v boss ved vpaes ance snsed anced ouas ces mramed eaneedttaraee ose 62 Using a USB GeVICG riers i rn O vee Gheledacaanteegeeiiet dane 62 Connecting a USB JEVI ite sinasieecbindateveiaheadiaveistciasvieisdhdiaeed EEEE REENE EEE 62 Removing a USB device o oo eereeer eee ennne eee ee teeter eeeeeaaeeeeeeeeaaeeeeseeeiaeeeeeseeniaeeeeeseaas 63 SING AM CSA TA TVC ints si capetcaccctsdnpeske ds Seveaseeceeia A ds addhheeerdstisneeb tare 63 Connecting anieSATA device i iccicets bisaeatecseces ceedssdtitina beeaneee ld apeteeeteandet tant atiedeaas 64 Removing an CSATA device 00 cicceenttteteentee tree teeter eteeeaeeeeeeeeiaeeeeeeeeaeeeeeeeeicaeeeeesenaas 64 EE a AV RVING AUS cr sg cccceinc oa pu ct vats ecw ess vn ya ae so pues vawae ou pi ean aa va va unwed pobacie oa oapaeu vie ei papa ens ooo awesome 65 Using Digital Media Slot Cards cecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneaaeeeeseeeeaaeeeeeteeeaaeeeeseeenaeeees 65 Inserting a GIG ital CAN vcicisseccesisaededeetseredenvetadbeedechonccdeuieeiy daede cent EAN E e 65 Removing a digital Card rosin iienaa A EAN EAA A ANNAA 66 BS Pemon MPO SS sssri ia 67 E a A A PA O E O S A A A 71 Protecting the Comp
110. set your preferences To copy the screen and paste it into a word processing document 1 Display the screen 2 Copy the screen To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit gt Paste 4 Save the document e Back up your information to an optional external hard drive a network drive or discs e When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R or DVD RW The discs used depend on the type of optical drive installed in the computer amp NOTE DVDs store more information than CDs so using them for backup reduces the number of recovery discs required e When backing up to discs number each disc before inserting it into the optical drive of the computer Backing up your information 87 88 Using Windows Backup and Restore To create a backup using Windows Backup and Restore 299 NOTE Be sure that the computer is connected to AC power before starting the backup process NOTE The backup process might take over an hour depending on file size and the speed of the computer 1 2 Select Start gt All Programs gt Maintenance gt Backup and Restore Follow the on screen instructions 999 E NOTE Windows includes the User Account Control feature to improve the security of the computer You might be prompted for your
111. ss the enter key Click your specific product from the models listed Click the Windows 7 operating system When the list of drivers is displayed click an updated driver to open a window containing additional information Click Install now to install the updated driver without downloading the file Click Download only to save the file to the computer When prompted click Save and then select a storage location on the hard drive 96 Chapter 14 Troubleshooting After the file is downloaded navigate to the folder where the file was stored and then double click the file to install 7 If prompted restart the computer after the installation is complete and then verify the operation of the device Obtaining the latest Windows device drivers Obtain the latest Windows device drivers by using Windows Update This feature automatically checks for and installs updates for the Windows operating system and other Microsoft products To use Windows Update 1 Click Start gt All Programs gt Windows Update amp NOTE Ifyou have not previously set up Windows Update a prompt appears asking you to enter settings before checking for updates 2 Click Check for Updates 3 Follow the on screen instructions A device driver must be reinstalled 97 Index A AC adapter connecting 39 identifying 10 action keys adjusting volume 23 audio CD DVD or BD controls 23 decrease screen brightness 22 Help and Support 22 increase
112. swords in Setup Utility Password Function Administrator password e Protects access to Setup Utility e After this password is set it is entered each time you access Setup Utility CAUTION If you forget your administrator password Setup Utility cannot be accessed Power on password e Protects access to the computer contents e After this password is set it must be entered each time you turn on or restart the computer or exit Hibernation CAUTION If you forget your power on password the computer cannot be turned on or restarted or exit Hibernation For details about passwords see Administrator password or Power on password 72 Chapter 10 Security Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility After this password is set you must enter it each time you access Setup Utility Your administrator password is not interchangeable with an administrator password set in Windows nor is it displayed as it is set entered changed or deleted Be sure that you record your password and store it in a safe place Managing an administrator password To set change or delete this password 1 Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen press the f10 key Open Setup Utility by turning on or restarting the computer
113. t being locked out of the computer record each password set Because most passwords are not displayed as they are set changed or deleted it is essential to record each password immediately and store it in a secure place Protecting the computer 71 Use the same password for a Setup Utility feature and for a Windows security feature and the same password can be used for more than one Setup Utility feature To setup a password in Setup Utility e Combine up to 8 letters and numbers Passwords are case sensitive e Enter the password at the Setup Utility prompt A password set in Windows must be entered at a Windows prompt To safely create and save passwords e Follow requirements set by the program e Write down your passwords and store them in a secure place away from the computer e Do not store passwords in a file on the computer e Do not use your name or other personal information that can easily be discovered by an outsider For additional information about Windows passwords such as screen saver passwords select Start gt Help and Support Setting passwords in Windows Password Function Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility contents User password Protects access to a Windows user account It also protects access to the computer contents and must be entered when you exit Sleep or Hibernation Setting pas
114. termine which graphics mode you are using right click on the Windows desktop and then click Configure Switchable Graphics or Configure ATI PowerXpress Shutting down the computer A CAUTION Unsaved information is lost when the computer shuts down amp NOTE Ifthe computer is in the Sleep or in Hibernation exit Sleep or Hibernation before shutting down The shut down command closes all open programs including the operating system and then turns off the display and computer 46 Chapter5 Power management Shut down the computer when e Replacing the battery or accessing components inside the computer e Connecting an external hardware device that does not connect to a USB port e _ Disconnecting from external power for an extended period Although the computer can be shut down with the Power button HP recommends using the Windows shut down command To shut down the computer 1 Save your work and close all open programs 2 Click Start 3 Click Shut down If the computer is unresponsive and you are unable to use the recommended shutdown procedures try the following emergency procedures 1 Press cirltalt delete and then press the Power button 2 Press and hold the Power button for at least five seconds 3 Disconnect the computer from external power and remove the battery Shutting down the computer 47 6 Drives Handling drives Drives are fragile computer components that must be handled with care
115. tical discs CDs and DVDs These discs store information such as music photos and movies If the optical drive is a Blu ray Disc ROM Drive it also reads Blu ray Discs amp NOTE Some drives listed might not be supported by the computer Optical drive type Write to CD RW Write to DVDIRW R Write to DVD RW DL Write label to LightScribe CD or DVD RW R SuperMulti LightScribe Yes Yes Yes Yes DVD RW and CD RW Combo with DL support Blu ray ROM with Yes Yes Yes Yes LightScribe DVD RW SuperMulti DL Drive Blu ray ROM DVD Yes Yes Yes No RW SuperMulti DL Drivet Selecting the right disc CDs DVDs and BDs CDs used to store digital data are also used for commercial audio recordings and are convenient for your personal storage needs DVDs and BDs are used primarily for movies software and data backup purposes DVDs and BDs are the same form factor as CDs but have a much higher storage capacity amp NOTE The optical drive might not support all types of optical discs Optical drive 49 CD R discs CD R write once discs are widely used for creating a permanent copy of data that can be shared as needed Typical uses include the following e Distributing large presentations e Sharing scanned and digital photos video clips and written data e Making your own music CDs e Keeping permanent archives of computer files and scanned home records e Offloading files from your hard drive to free u
116. tions for the Power icon Click OK Using power plans A power plan is a collection of system settings that manages how the computer uses power Power plans can help you conserve power or maximize performance You can change power plan settings or create your own power plan Viewing the current power plan 36 To view to current power plan Chapter 5 Click the Battery Meter icon in the notification area at the far right of the task bar Select Start gt Control Panel gt System and Security gt Power Options Power management Selecting a different power plan To select a different power plan Click the Battery Meter icon in the notification area at the far right of the task bar and then select a power plan from the list Select Start gt Control Panel gt System and Security gt Options and then select a power plan from the list Customizing power plans To customize a power plan 1 4 Click the Battery Meter icon in the notification area at the far right of the task bar and then click More power options Select Start gt Control Panel gt System and Security gt Power Options Select a power plan and then click Change plan settings Change the settings as needed To change additional settings click Change advanced power settings and then make changes Setting password protection on wakeup To set a password prompt when the computer exits Sleep or Hibernation 1 2 3 4 5 Select Start
117. tronic devices or structural barriers such as walls and floors More information about using a WLAN is available through e Your ISP and the user guides included with the wireless router and other WLAN equipment e Help and Support information and website links For alist of public WLANs near you contact your ISP or search the Web Websites that list public WLANs include Cisco Internet Mobile Office Wireless Locations Hotspotlist and Geektools Check with each public WLAN location for cost and connection requirements Roaming to another network When you move the computer within range of another WLAN Windows attempts to connect to that network If the attempt is successful the computer is automatically connected to the new network If Windows does not recognize the new network follow the instructions in Connecting to a WLAN Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as e Computers desktop notebook PDA e Phones cellular cordless smart phone e Imaging devices printer camera e Audio devices headset speakers Using Bluetooth wireless devices select models only 17 Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information on configuring and using Bluetooth devices
118. uter 4 3 cazecscshsivanecec cet cedebece cain AR ARE ER EA E 71 SING passwords sororis iann Aa A NAA Ra 71 Setting passwords in WiINdOWS 0 cceeeeeeeeee eee e enter teen eee tu nunan ttun unnt nnn Eun anenun nanat tennant 72 Setting passwords in Setup Utility 0 0 0 nr ee eee ieee errr raaeeeeeeeetaeeeeeeeeetea 72 Administrat r password assdscecasssendvcetsestatitecnadaacdaddatantievsdsnbagdaustanhaatedecdetealaedanas 73 Managing an administrator password cceceeeeeteeeeeeeetteeteeeeeetaaes 73 Entering an administrator password 0 0 0 0 eee eeeeeeeeeeeeeeeeettteeeeeeeeetaaes 73 Power On password ccecceeeeeeeeeeeeeeeeeeeeeeeaaaeaaeccaecaeceeeeeeceeeeeeeeeeeeeereeeeeeeeeeenenes 73 Managing a power on password ceeeeeeeeeeeeeeeeeeeeteeeeeeeeeeeeeeenaaes 74 Entering a power on password 2 eeeeceecceecaeeceeeeeeeeeeeeeteeteeeees 74 Using antivirus SoftWare ossssiinsniiiienrnaiiernini aariin aL aiaiai anana i idda ina aKa ikken nanita 74 Using firewall SOfMWare ccaciasisreriiiiiiini ai A EE REEE EERE 74 Installing critical security updates noaren RAAKA NAE Eaa ANAA RAAR 75 Installing an optional Security cable rsceenriieniiianieen iiini AEREE SEERA 75 Using the Fingerprint Reader select models only ccecceeeeeeeeeeeeeeeceeeeeeeeeeaeeeeeeeeenaaeeeeteeeenaaeees 76 Locating the Fingerprint Reader 0 00 0 eeeeee eee eeeeenne eter eeeeaaeeeeeeeeeaaeeeeeeeeeiaeeteeenenaas 76 ReGISte
119. while simultaneously supporting an image on the computer display or any other supported external display Ef NOTE To transmit video signals through the HDMI port you need an HDMI cable purchased separately available from most electronic retailers To connect a video or audio device to the HDMI port 1 Connect one end of the HDMI cable to the HDMI port on the computer HDMI S a 2 Connect the other end of the cable to the video device according to the device manufacturer s instructions 3 Press the Switch Screen Image key to switch the image between the display devices connected to the computer Configuring audio for HDMI select models only To configure HDMI audio 1 Connect an audio or video device such as a high definition TV to the HDMI port 2 Configure the default audio playback device a Right click the Speakers icon in the notification area at the far right of the taskbar b Click Playback devices c On the Playback tab click either Digital Output or Digital Output Device HDMI d Click Set Default e Click OK To return audio to the computer speakers 1 Right click the Speakers icon in the notification area at the far right of the taskbar 2 Click Playback devices Video 33 3 On the Playback tab click Speakers 4 Click Set Default 5 Click OK Webcam The computer includes an integrated webcam located at the top of the display The webcam is an input device that captures
120. ws Control Panel Indicates that one or more network drivers are installed and one or more network devices are connected to a wireless network Network disconnected Indicates that one or more network drivers are installed and wireless connections are available but no network devices are connected to a wireless network Network disabled disconnected Indicates that one or more network drivers are installed but no wireless connections are available or all wireless network devices are disabled by the wireless key or HP Wireless Assistant Using the wireless controls Control the wireless devices on the computer using Wireless action key or hotkey fn f12 HP Wireless Assistant software HP Connection Manager software select models only Operating system controls Using wireless devices 13 Using the wireless key The computer has a wireless key one or more wireless devices and one or two wireless lights depending on the model All of the wireless devices on the computer are enabled at the factory so the wireless light illuminates white when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light illuminates white at least one wireless device is on If the wireless light illuminates amber all wireless devices are off Because the wireless devices are enabled at the factory use the wir

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