HP 463777-001 User's Manual
Contents
1. Service Guide Product description Bottom components Item Component Function Q vent Enables airflow to cool internal components Subwoofer Produces low audio frequency sound 1 4 Maintenance and Service Guide Rear components Item Product description OO O 6000 GOS Component Power connector 1 light Function On The docking station is connected to AC power Power connector 1 Connects the docking station to a Smart AC adapter Power connector 2 light On The docking station is connected to AC power Power connector 2 Connects the docking station to a standard AC adapter ooo USB ports 4 Connect optional USB device Power is always on to all USB ports when the docking station is connected to AC power Q There are 2 additional USB ports on the right panel of the docking station RJ 45 network jack Connects an Ethernet network cable External VGA monitor port Connects an optional external VGA monitor or projector S PDIF Sony Philips Digital Interface digital audio jack Connects an optional compatible audio video receiver through a digital control cable purchased separately Hard drive power connector Connects an optional HP Personal Media Drive to dedicated external AC power Expansion cable Docks a computer Good dock connection light On The computer is correctly docked ee 6 280 Security cable slot2. cable to the expansion port on the computer The computer is in Sleep Standby or Hibernation Exit Sleep Standby or Hibernation The docking station is not connected to AC power draining the computer battery Connect the AC adapter to the docking station and to an AC outlet The docked computer cannot access docking station USB devices A secondary computer is connected to the docking station PC port Disconnect the secondary computer The ports or jacks on the docking station are not working The docking station is not connected to AC power Connect the AC adapter to the docking station and to an AC outlet The computer is not docked correctly Redock the computer The optional wireless keyboard or mouse does not work Audio problems Problem The docking station speakers have little or no volume The wireless receiver is not connected to a USB port Connect the wireless receiver to a USB port The wireless receiver and keyboard or mouse have not been synchronized Synchronize the devices by pressing the appropriate buttons Possible cause The docking station speakers have been muted or the volume is set too low The wireless keyboard or mouse has no battery power Solution Be sure that batteries are inserted correctly in the wireless keyboard or mouse and that the batteries are functional Adjust the volume using the volume scroll zone
3. station Metric U S Dimensions Length 35 7 cm 14 1 in Width 30 3 cm 11 9 in Height 18 7 cm 7 4 in Weight With 2 5 PMD 5 54 kg 12 2 lb With 3 5 PMD 5 05 kg 11 1 Ib Temperature Operating 10 C to 35 C 50 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Applicable product safety standards specify thermal limits for plastic surfaces The expansion base operates well within this range of temperatures Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 38 7 C 101 6 F maximum wet bulb temperature Maintenance and Service Guide 5 Specifications This table provides physical and performance specifications for the hard drive Dimensions Logical geometry Height 25 4 mm Cylinders 16 383 Width 89 mm Heads 16 Weight 499g Sectors 63 Interface type AT 16 bit Total logical sections 2 001 382 Data transfer rate Disk rotational speed 7200 rpm Disk to buffer 45 Mbytes sec Interface with or with IORDY 16 6 Mbytes sec Seek times typical read including setting Average latency 5 5 ms Single track 3 ms Spin up time maximum 7 0s Average 13 ms Maximum 24 ms Physical geometry Spin down time 100 S Cylinders 158 518 maximum Heads 4 Sectors ID 528 710 OD 998 1216 Operating temperature 5 C to 55 C 41 F to 131 F Q Certain restrictions and exclusions apply Consult Help and Support for details Total storage capacity is 300 billion bytes for hard drives 1GB 1
4. the docking station Carefully match the symptoms of the malfunction against the problem description in the troubleshooting tables to avoid a misdiagnosis Refer to Chapter 4 Removal and replacement procedures for all removal and replacement procedures Follow these guidelines when troubleshooting W Complete the recommended actions in the order in which they are given B When the problem is resolved do not complete the remaining troubleshooting steps Troubleshooting checklist When troubleshooting a problem check the following list for possible solutions before replacing parts E Be sure that cables are connected properly to the suspected defective part B Be sure that all required device drivers are installed Problems and solutions The following tables list possible problems the possible cause of each problem and the recommended solution Maintenance and Service Guide 2 1 Troubleshooting General use and connection problems Problem The connection indicator light is not on The computer shuts down unexpectedly Possible cause The computer is not powered on Solution Turn on the computer The docking station is not connected to AC power Connect the AC adapter to the docking station and to an AC outlet The expansion cable on the docking station is not fully connected to the expansion port on the computer Disconnect the expansion cable from the computer and then reconnect the
5. 2 front components 1 3 G general use problems 2 2 good dock connection light 1 5 H hard drive adapter part number 3 3 hard drive bay 1 7 Index hard drive power connector 1 5 hard drive security screw 1 5 headphone jack pin assignments 6 1 L left side components 1 7 light good dock connection 1 5 power connector 1 1 5 power connector 2 1 5 power status 1 3 M microphone jack pin assignments 6 1 model name 4 2 monitor port 1 5 monitor port pin assignments 6 3 network jack 1 5 network jack pin assignments 6 4 P panel upper 1 3 part number docking station 3 2 3 3 hard drive adapter 3 3 pocket media drive 3 3 wireless keyboard 3 2 wireless mouse 3 2 PC port 1 6 Personal Media Drive installation 4 3 pin assignments audio in 6 1 audio out 6 1 cable docking connector 6 2 external monitor port 6 3 headphone 6 1 microphone 6 1 monitor port 6 3 network 6 4 RJ 45 6 4 USB port 6 4 plastic parts 4 1 Maintenance and Service Guide Index 1 Index pocket media drive installation 4 5 part number 3 3 power button 1 3 power connector 1 1 5 power connector 1 light 1 5 power connector 2 1 5 power connector 2 light 1 5 power connector hard drive 1 5 power cord set requirements 7 1 power status light 1 3 problems audio 2 2 connection 2 2 general use 2 2 video 2 3 product name 4 2 rear components 1 5 removal replacement procedures 4 2 right side components 1 6
6. Attaches an optional security cable to the docking station The security cable is designed to act as a deterent but it may not prevent the docking station from being mishandled or stolen e Hard drive security screw Secures the hard drive carrier for the optional internal hard drive Maintenance and Service Guide Product description Right side components Item Component o PC port Function The USB type B PC port connects an optional secondary computer to the docking station Q Do not use the PC port as a printer connection e Auxilliary audio jack Connects an optional MP3 player or other audio device to docking station speakers O Audio out headphone jack Produces sound when connected to optional external powered stereo speakers headphones ear buds a headset or television audio The speakers are muted when a device is connected to the telephone jack 4 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone Connects the microphone to the audio in microphone jack on the docking station when a computer is docked The docked computer microphone settings may need to be changed before you connect a microphone to the audio in microphone jack on the docking station Refer to your Windows operating system instructions for more information For specific microphone usage information refer to the microphone manu
7. Connect the expansion cable to the expansion port on the computer matching the icon on the computer expansion port with the icon on the end of the expansion cable CAUTION To prevent damage to the expansion port be sure that you correctly align the expansion cable with the expansion port on the computer Q The expansion port may also be called expansion port 3 in the computer documentation 1 14 Maintenance and Service Guide Product description 6 If the computer is off press the power button on the docked computer or the power button on the docking station Q The power button location on the docked computer varies by computer series and model Q After the computer is docked the internal computer speakers are disabled and the docking station speakers are activated Maintenance and Service Guide 1 15 2 Troubleshooting WARNING Only authorized technicians trained by HP should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or modifications to any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances This chapter contains troubleshooting information for
8. HP xb4 Notebook Media Docking Station Maintenance and Service Guide Document Part Number 463777 001 October 2008 This guide is a troubleshooting reference used for maintaining and servicing the docking station It provides comprehensive information on identifying product features components and spare parts troubleshooting docking station problems and performing basic disassembly procedures Copyright 2008 Hewlett Packard Development Company L P Windows is a U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition October 2008 Document Part Number 463777 001 Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft
9. Monitor detect N DDC 2B data E Co Horizontal sync A Vertical sync al DDC 2B clock Maintenance and Service Guide 6 3 Connector pin assignments RJ 45 network 12345678 Pin Signal 1 Transmit Transmit Receive Unused Unused Receive Unused 0o NO O1 A OJ N Unused Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground 6 4 Maintenance and Service Guide 7 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries and regions The requirements listed below are applicable to all countries and regions B The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft B All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used Wi The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250
10. R ties Hd bb EG pube 2 1 General use and connection problems 1 0 0 0 0 eee cece m 2 2 Audio problems esie e ue sex e re Ea eee Ud e p eee yep tones 2 2 Video problems EE 2 3 Getting MOTE information solls ne ERR Eee ae eee Soda gd ee deg EE 2 3 3 Illustrated parts catalog serial number location captadas usq ded aided eub die debi debutto 3 1 Docking station yu vcr ere shakes ede A eh eae rp bre epis 3 2 Wireless components sas y ierere o irete ir ae RR e e 3 2 Harddrive Adaptado E AB Uae oe E E EE REDI Een 3 3 Power cords not illustrated 0 ce ene hh 3 3 Sequential part number listing 2 0 ee nent nee nent eee eens 3 3 4 Removal and replacement procedures Preliminary replacement requirements 0 0 0 0 0 c eee eect cnet n ences 4 1 Component replacement procedures 0 0 cece ccc e ne eee ee eeae 4 2 Serial NUDE A eats epe ee a ds 4 2 Installing an optional hard drive 2 oro 4 3 Installing an HP Pocket Media Drive and HP Pocket Media Drive Adapter 45 Maintenance and Service Guide iii Contents 5 Specifications 6 Connector pin assignments Audio m microphone A ENTRAR a GLE Rae AUR De Ten RR TRS SR e 6 1 Audio out headphone iia eA ner EREMO UE RO ANDR GO De ERU RR NEN RR REN a 6 1 Cable docking connector one hea Rue ek woe eee ee m Ree E hee ee ERES 6 2 External montt via ba ERES Fae ead adds Eu o oS Dee ee RU i ae te es 6 3 RJ 45 network ives cel ick oe
11. RJ 45 jack location 1 5 pin assignments 6 4 S S PDIF jack 1 5 scroll zone volume control 1 3 security cable slot 1 5 security screw 1 5 serial number location 3 1 4 2 speaker location 1 3 1 4 specifications 5 1 subwoofer location 1 4 U upper panel 1 3 USB port 1 5 USB port pin assignments 6 4 v vent location 1 4 VGA monitor port 1 5 video problems 2 3 volume control mute button 1 3 scroll zone 1 3 WwW warranty period 4 2 wireless keyboard part number 3 2 wireless mouse part number 3 2 Index 2 Maintenance and Service Guide
12. The docking station is not connected to AC power Connect the AC adapter to the docking station and to an AC outlet An audio device is connected to the headphone jack of the docking station or computer muting the docking station speakers Unplug the audio device The computer is not docked correctly Redock the computer The volume level does not increase or decrease The volume scroll zone is not being used correctly To increase volume slide your finger from left to right on the volume scroll zone or tap the plus sign To decrease volume slide your finger from right to left on the volume scroll zone or tap the minus sign Media from the docked computer or docking station There is an auxiliary audio device connected to the docking station Disconnect the auxiliary audio device hard drive will not play Continued 2 2 Maintenance and Service Guide Troubleshooting Problem An audio device connected to the docking station does not produce sound Possible cause An audio device is connected to the headphone jack on the computer Using the headphone jack on the computer mutes the docking station sound Solution Disconnect the audio device from the headphone jack on the computer A microphone connected to the computer does not work A microphone is connected to the docking station Either use the microphone connected to the docking station or disco
13. V AC as required by the power system of each country or region E The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Maintenance and Service Guide 7 1 Power cord set requirements Requirements for specific countries and regions 3 Conductor power cord set requirements Country region Accredited agency Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with t
14. ack Universal Serial Bus USB 2 0 connectors 6 Power connector Component video jacks S Video out jack Composite video jack S PDIF Sony Philips Digital Interface audio jack External VGA monitor port RJ 45 Ethernet port Hard drive power connector L LC DL DL L ee ee ee ee ee ee O Expansion port features USB 2 0 Gigabit Ethernet Consumer infrared for optional remote control only Power inputs 16 W to 90 W maximum Headphone speaker audio out Microphone audio in VGA Power button Volume control up down Mute unmute status Maintenance and Service Guide External components Front components Product description Item Component O Power button Function Turns on the docked computer and initiates or exits Hibernation and Standby After the computer is docked the power button on the docking station acts like the computer power button using the computer management settings O Power status light On The docking station is on O Volume mute button Mutes and restores speaker sound O Volume scroll zone Adjusts speaker volume Slide your finger to the left to decrease volume and to the right to increase volume You can also tap the minus sign on the scroll zone to decrease volume or tap the plus sign on the scroll zone to increase volume Q Speakers 2 Produce stereo docking station sound O Upper panel Holds the docked computer Maintenance and
15. billion bytes actual accessible capacity is less Actual drive specifications may differ slightly Maintenance and Service Guide Audio in microphone 6 Connector pin assignments NM 12 3 Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio out headphone TT 12 3 Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Maintenance and Service Guide Connector pin assignments Cable docking connector Pin Signal Pin Signal 1 Dock present 23 Sleep Button 2 Battery out 24 Digital Ground 3 Microphone ground 25 Mute_LED 4 Battery out 26 Vsync 5 Microphone Left 27 PWR ON 6 MDIO 28 USB 7 Microphone Right 29 CIR Input 8 MDI0 30 DDC Clock 9 Left headphone 31 TV ground 10 MDI1 32 Hsync 11 Right headphone 33 TV composite 12 MDI1 34 CRT_Blue 13 Audio Output ground 35 TV chrome 14 MDI2 36 DDC_DATA 15 S PDIF 37 TV Luma 16 MDI2 38 CRT_Red 17 Vol_down 39 Digital Ground 18 MDI3 40 CRT_Green 19 Vol_UP 41 VSS 20 MDI3 42 VSS 21 Jaco Detect 43 VDC 22 USB 44 VDC Maintenance and Service Guide External monitor Pin Signal Red analog Connector pin assignments Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog o 0 J O oO BA OC I 5 VDC eo Ground
16. ce related questions Each component identified appears on the label on the bottom of the unit Component Descipio Product name This is the product name affixed to the front of your computer Serial number s n This is an alphanumeric identifier that is unique to each product Part number product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Model description This is the number you use to locate documents drivers and support for your docking station Warranty period This number describes the duration in years of the warranty period for this computer 4 2 Maintenance and Service Guide Removal and replacement procedures Installing an optional hard drive Installing an HP Personal Media Drive You can insert a Personal Media Drive PMD into the docking station for extra storage capacity 1 Remove the hard drive security screw O on the rear panel of the docking station and remove the hard drive cover O from the hard drive bay Z CAUTION To reduce the possibility of damaging the hard drive cover grasp the hard drive cover from the bottom to remove it Maintenance and Service Guide 4 3 Removal and replacement procedures 2 Insert the hard drive O into the hard drive bay until the drive is fully seated Q If the hard drive light does not turn on r
17. eek oo ewe Oe tend Se n e Sale a ae oe ae bare es 6 4 Universal Serial Bus uu uk eet tere len ate Uc oA d ur ed ok We eere eder e 6 4 7 Power cord set requirements Requirements for all countries and regions 0 0 0 cee I nea 7 1 Requirements for specific countries and regions 7 2 3 Conductor power cord set requirements 0 0 cece eect teen e 7 2 Index Maintenance and Service Guide 1 Product description The HP xb4 Notebook Media Docking Station provides an efficient less cluttered work environment improved cable management and wireless peripherals It eliminates the need to purchase a separate monitor external speakers USB hub and a wireless keyboard and mouse kit Q The wireless keyboard and mouse kit are available in select countries and regions Compatability The docking station is compatible with all HP and Compaq notebooks having a USB 2 0 port Maintenance and Service Guide 1 1 Product description Features Adjustable height Support for display panel sizes up to 43 cm 17 inches wide Bottom mounter sub woofer speakers Wireless keyboard mouse receiver select models only Hard drive bay and power connector Infrared pass through support Lights power good dock mute Volume control Allows use of iPod or MP3 player with its sound system Can control your home entertainment audio system Connectors Expansion cable Audio out headphone jack Audio in microphone j
18. er source using the computer AC adapter and power cord 1 Identify the correct power connector to the docking station Power cords and AC outlets vary in appearance by region and country The AC adapter is included with the computer or purchased separately 2 Connect the computer AC a dapter to the corresponding power connector on the docking station O Q Connect a smart AC adapter to the corresponding power connector O 4 Connect a standard AC adapter to the corresponding power connector O 3 Connect the AC power cord to the AC adapter 4 Connect the AC power cord to the AC outlet 8 Maintenance and Service Guide 1 11 Product description Docking the computer 1 Open the computer 2 Slide the computer into the docking station with the keyboard facing you Q The computer is held in place by a buffer pad which prevents the computer from shifting out of position 1 12 Maintenance and Service Guide Product description 3 Move the expansion cable to either side of the docking station depending on where the expansion port on your computer is located Q The location of the expansion port on your computer varies by computer series and model Q It is important to position the cable correctly so that the cable can move freely Maintenance and Service Guide 1 13 Product description 4 Press and hold the buttons on the sides of the expansion cable connector O 5
19. eseat the hard drive 3 Replace the hard drive security screw 6 4 Connect the hard drive to dedicated external AC power WARNING To reduce the risk of electric shock or damage to your equipment Wi Plug the power cord into an AC outlet that is easily accessible at all times HM Disconnect power from the product by unplugging the power cord from the AC outlet If provided with a 3 pin attachment plug on the power cord plug the cord into a grounded earthed 3 pin outlet Do not disable the power grounding pin for example by attaching a 2 pin adapter The grounding pin is an important safety feature It is possible to receive an electric shock from a system that is not properly grounded a Connect the hard drive AC adapter to the hard drive power connector O on the docking station b Connect the power cord to the AC adapter c Connect the power cord to an AC outlet Q Power cords and AC outlets vary in appearance by region and country For more information on the hard drive refer to the instructions that were included with the drive 5 To remove the drive reverse the installation procedure 4 4 Maintenance and Service Guide Removal and replacement procedures Installing an HP Pocket Media Drive and HP Pocket Media Drive Adapter WARNING To reduce the risk of electric shock or damage to your equipment Wi Plug the power cord into an AC outlet that is easily accessible at all times E Disconnect
20. facturer s instructions e USB ports 2 Connect optional USB devices Power is always on to all USB ports when the docking station is connected to AC power There are 4 additional USB ports on the rear panel of the docking station Maintenance and Service Guide Product description Left side components Component Description Hard drive bay Holds an optional internal HP Personal Media Drive or HP Pocket Media Drive Wireless accessories SP Item Component Description O Wireless keyboard Connects to the docking station without a cable O Wireless mouse with receiver Connects to the docking station without a cable Maintenance and Service Guide 1 7 Product description Design overview This section presents a design overview of key parts and features of the docking station To identify replacement parts refer to Chapter 3 Illustrated parts catalog The docking station provides the following device connections Expansion cable S PDIF Sony Philips Digital Interface audio jack Audio out headphone jack Audio in microphone jack Auxiliary audio in jack Hard drive power connector IR device PC port RJ 45 network jack USB 2 0 ports 6 External VGA monitor port 1 8 Maintenance and Service Guide Product description Using the docking station Adjusting the docking station The upper panel on the docking station must be raised before a computer can be docked To rai
21. he Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Maintenance and Service Guide A accessories wireless 1 7 audio audio in jack pin assignments 6 1 6 3 audio out jack pin assignments 6 1 auxilliary jack 1 6 S DPIF jack 1 5 audio problems 2 2 auxilliary audio jack 1 6 B bottom components 1 4 button power 1 3 volume mute 1 3 C cable docking connector pin assignments 6 2 cables service considerations 4 1 components bottom 1 4 front 1 3 right side 1 6 components left side 1 7 connection problems 2 2 connectors service considerations 4 1 docking station part number 3 2 3 3 drive bay hard drive 1 7 E expansion cable 1 5 expansion port features 1 2 external monitor port pin assignments 6 3 F features 1
22. mber and model number located on the bottom of the docking station Maintenance and Service Guide 3 1 Illustrated parts catalog Docking station Description HP xb4 Docking Station whole unit replacement Spare Part Number 481018 001 Wireless components Item Description Spare part number 0 Wireless USB keyboard U S 481019 001 Wireless USB keyboard Brazil 481019 201 Wireless USB keyboard Latin America 481019 161 Wireless USB keyboard South Korea 481019 AD1 Wireless USB keyboard Asia Pacific English 481019 009 O Wireless mouse with receiver 480975 001 3 2 Maintenance and Service Guide Illustrated parts catalog Hard drive adapter Description Spare Part Number Mini hard drive adapter 481562 001 Power cords not illustrated Description Spare Part Number Refer to the spare parts list for your computer Sequential part number listing Description Spare Part Number Wireless mouse with receiver 480975 001 HP xb4 Docking Station whole unit replacement 481018 001 Wireless USB keyboard U S 481019 001 Wireless USB keyboard Asia Pacific English 481019 009 Wireless USB keyboard Latin America 481019 161 Wireless USB keyboard Brazil 481019 201 Wireless USB keyboard South Korea 481019 AD1 Mini hard drive adapter 481562 001 Maintenance and Service Guide 3 3 4 Removal and replacement procedures Preliminary replacement req
23. nnect it A connected home entertainment system does not have audio Audio is not connected properly Be sure that the docking station is properly connected to the home entertainment system A connected home entertainment system does not experience surround sound The home entertainment system may not support digital audio Be sure that your home entertainment system is S PDIF compatible Video problems Problem A connected home entertainment system does not have video Possible cause The video cable is not connected correctly Solution Disconnect and reconnect the video cable The screen image is displaying on the computer Press fn f4 on the computer to switch the image from the computer to the external display The docking station is not connected to AC power Connect the AC adapter to the docking station and to an AC outlet The computer is not docked correctly Redock the computer Getting more information B For comprehensive information about your computer as well as government agency and safety information about the use of your computer access Help and Support by selecting Start gt Help and Support B The HP Web site http www hp com provides product news and software updates Maintenance and Service Guide 3 Illustrated parts catalog Serial number location When ordering parts or requesting information provide the docking station serial nu
24. power from the product by unplugging the power cord from the AC outlet Wi If provided with a 3 pin attachment plug on the power cord plug the cord into a grounded earthed 3 pin outlet Do not disable the power grounding pin for example by attaching a 2 pin adapter The grounding pin is an important safety feature It is possible to receive an electric shock from a system that is not properly grounded 1 Disconnect the docking station from AC power 2 Remove the hard drive security screw on the rear panel of the docking station and remove the hard drive cover O from the hard drive bay ZN CAUTION To reduce the possibility of damaging the hard drive grasp the hard drive cover from the bottom to remove it Maintenance and Service Guide 4 5 Removal and replacement procedures 3 Insert the drive adapter O into the hard drive bay until the adapter is fully seated 4 Replace the hard drive security screw 5 Reconnect the docking station to AC power 6 Insert the drive O into the adapter until the drive is fully seated Q If the hard drive light does not turn on reseat the hard drive For more information on the PMD refer to the instructions that were included with the kit 7 To remove the drive press the eject button O on the front of the adapter 4 6 Maintenance and Service Guide 5 ifi e Specitications This table provides physical and performance specifications for the docking
25. se the upper panel 1 Lower the lever O located on the left side of the upper panel to the down position 2 Grasp the upper panel O with both hands and lift the panel toward you 3 Lift the lever to the up position to lock the upper panel position Maintenance and Service Guide 1 9 Product description To lower the upper panel 1 Lower the lever O located on the left side of the upper panel to the down position 2 Grasp the upper panel with both hands and tilt the upper panel down 3 Lift the lever to the up position to lock the upper panel position Connecting to AC power A WARNING To reduce the risk of electric shock or damage to your equipment Plug the power cord into an AC outlet that is easily accessible at all times Disconnect power from the product by unplugging the power cord from the AC outlet If provided with a 3 pin attachment plug on the power cord plug the cord into a grounded earthed 3 pin outlet Do not disable the power cord grounding pin for example by attaching a 2 pin adapter The grounding pin is an important safety feature It is possible to receive an electric shock from a system that is not properly grounded Q Both a smart AC power connector and a standard AC power connector are provided Choose the connector that corresponds to the computer AC power adapter being used 1 10 Maintenance and Service Guide Product description Connect the docking station to an AC pow
26. surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 Contents 1 Product description Compatability 115a beoe eddie el ead ure vertatur RE Manet loth 1 1 Eeatufes c eco 505 hese MEA ee O ee ohne cesi nee DM oko hoe eh M END hears 1 2 Expansion port features cuo ninety Riot gebe pr Rial ds quee dur cess 1 2 External components 22s a sa ina ds id UC Een mx eR 1 3 Front components ce oue nee ete ette pe Ba uae Neve ee ep RC Rc I e da 1 3 Bottom Components feos scien Haw nate WE GURRE OU NA EU GUN EA GU RS RE E REA wa 1 4 Rear components teca ici ipee Deut e ege ries e inn donee eec dr 1 5 Right side components 21er REI eVbI d ui REED gee Ae aa eee ae 1 6 Left side components e lese A Re e yy eec e m e edere gt 1 7 Wireless accessories diria Ae oes b ied P bee PR EA en bu 1 7 DESIST OVervie WW o eee RR VR dS ders eer ERE Se ee 1 8 Using the docka station 2 serre gb See a QI DNE be ds Eee REI ees 1 9 Adjusting the docking station l lleleleeeee I I 1 9 Connecting to AC DoWet ccce uec ete di 1 10 Docking the computen sesse 22 ua one eda cinta ga sue E p misi Ns q M uu re ba quu runc 1 12 2 Troubleshooting Troubleshooting checklist lleeeleeeeeee III 2 1 Problems and SOLUTIONS emociona as ete dee D esee eb ves R
27. uirements Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the docking station be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the docking station or the attached computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Maintenance and Service Guide Removal and replacement procedures Component replacement procedures The docking station is whole unit replacement item and the only spare part that requires removal and installation is the mini hard disk drive adapter Serial number Report the docking station serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the docking station The table below identifies the key information that you need when contacting HP for replacement parts or for servi
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