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Dell 1815DN User's Manual

Contents

1. Service Manual Exploded View amp Parts List 8 3 Middle Cover Ass LE Service Manual Exploded View amp Parts List 8 4 Front Cover Ass Service Manual Exploded View amp Parts List 8 5 Rear Cover 55 Service Manual Exploded View amp Parts List 8 6 Frame Assembl 0 a D g Service Manual 8 7 Exploded View amp Parts List 8 7 Fuser Drive Ass Service Manual Exploded View amp Parts List 8 8 Main Drive Ass Service Manual Exploded View amp Parts List 8 9 MP Ass y mj Service Manual 2214195 SSV JAV O18 x S 2 lt A A 7 N Exploded View amp Parts List 8 11 Cover Platen Ass
2. Output Voltage Fluctuation Method PWM Control Line Regulation under 3 fluctuation input 21 6V 27 6V Load Regulation Under 3 Output Voltage Rising Time 50 ms Max Output Voltage Falling Time 50 ms Max Output Control Signal BIAS PWM the CPU output is HV output when PWM is low Supply Output Voltage 300V 800V DC 5 ZENER using DEV Line Regulation under 3 fluctuation input 21 6V 27 6V Load Regulation Under 3 Output Voltage Rising Time 50 ms Max Output Voltage Falling Time 50 ms Max Output Control Signal BIAS PWM the CPU is HV output when PWM is low Service Manual 413 System Outline SMPS Switching Mode Power Supply It is the power source of entire system It is assembled by an independent module so it is possible to use for common use It is mounted at the bottom of the set It is consisted of the AMPS part which supplies the DC power for driving the system and the AC heater control part which supplies the power to fuser SMPS has two output channels Which are 3 3V and 24V AC Input Input Rated Voltage 115V 127V AC 220V 240V 120V AC 220V EXP version Input Voltage fluctuating range AC 198V 264V AC 90V 135V AC 198V 264V XP version Rated Frequency 50 60 Hz Frequency Fluctuating range 47 63 Hz Input
3. If you cannot see the paper in this area or the paper does not move when pulled go to the next step 6 2 5 Bypass tray Jam 1 If the paper is not feeding properly pull the paper out 2 Open and close the front cover to resume printing of the printer Service Manual Alignment amp Adjustments 6 2 6 Fuser Area Jam NOTICE The fuser area is hot Take care when removing paper from the printer 1 Open the front cover and lightly pull the toner cartridge straight out 6 2 7 Paper Exit Jam 1 Open and close the front cover The jammed paper automatically exits the printer If the paper does not exit go to the next step 2 Gently pull the paper out of the output tray 2 Remove the paper by gently pulling it straight out 3 Replace the toner cartridge and close the front cover Printing automatically resumes 3 If you cannot see the paper in the output tray or the paper does not move when pulled open the rear cover 4 If you see the jammed paper push the two blue pres sure levers up and remove the paper If you do not see the paper go to the next step Service Manual Alignment amp Adjustments 5 Release the blue strap the rear cover stopper and 8 Pull the jammed paper out fully open the rear cover as shown If the jammed paper d
4. NO Sub No Engine test Remark 0 1 Motor Test 1 2 Off 2 PickUp Test 1 2 Off 3 Fan Test 1 2 Off 4 Manual Test 1 2 Off 5 PTL Test 1 2 Off 1 1 LSU Motor Test 1 2 Off 2 LSU Hsync Test 1 On 2 Off 3 LD Test 1 2 Off 2 1 Feed Sen Test Check Check Start Next Next Sensor Check 2 Exit Sen Test Check Check Start Next Next Sensor Check 3 Cover Sen Test Check Check Start Next Next Sensor Check 4 Empty Sen Test Check Check Start Next Next Sensor Check 5 Manual Sen Text Check Check Start Next Next Sensor Check 3 1 Therm ADC 180 1 2 Off maintain the fusing temp 80C 2 Therm ADC 140 1 On 2 Off maintain the fusing temp 135C 3 Therm ADC 120 1 On 2 Off maintain the fusing temp 160C 4 Therm ADC 100 1 On 2 Off maintain the fusing temp 191C 4 1 MHV Test 1 On 2 1550V 50V 2 Dev Bias Test 1 On 2 430V 20V 3 THV EN NEG Test 1 On 2 Off 1000V 300V 150V 4 THV ON 1300V 1 On 2 Off 1300V 20V 5 THV ADC 1300V 1 On 2 Off ADC Value 101 5 6 THV ADC 600V 3500V 1 On 2 Off Compare each ADC Value Service Manual 6 17 Alignment amp Adjustments 6 5 3 Detail Description Engine Test Mode Function Name 01 Motor Test Description The main motor keeps running after the execution key is chosen and stops when the stop key is chosen Display Main Motor On Off
5. 17 Oct 2006 MFG P N MFG Part Description Dell Dell Part Description CRU PIN or FRU Base Unit SCX 5525DN DEL 110V Base Printer KG194 Base Printer 110V Advanced Exchange for US CRU 1815dn SCX 5525DN DLL 110V Base printer with Icon Pannel KG187 Base Printer 110V with Panel Advanced CRU Exchange for Canada Latin America 1815dn SCX 5525DN DEH ASSY BASE PTR EMEA1 HV 1815DN MH673 Base Printer 220V Whole Unit Exchange for EMEA CRU 1815dn Accessory SCX D5525A DEL 3K Toner Cartridge 485 Toner Cartridge 3K pages 5 coverage A4 CRU 1815dn SCX D5525B DEL 5K Toner Cartridge RF223 Toner Cartridge 5K pages 5 coverage A4 CRU 1815dn JC97 02414A MEA UNIT CASSETTE HF828 Main Paper Tray 250 sheets 1815dn CRU SCX S5525A DEL 250 Sheet Drawer 0 065 Optional Paper Cassette and Tray 250 sheets CRU 1815dn Cables and Cords TBD CBL USB DAB 10 IJ LJ L T BLK WD420 Printer Cable USB Black 10ft CRU 3903 000085 KIT CORD POWER PTR DAO 1100 M9028 Power Cord DAO 1100 1110 1815dn CRU Controller Cards JC92 01636A PBA SUB USB HOST RF276 USB PBA 1815dn FRU JC92 01744A PBA MAIN CONTROLLER TG817 Printer Controller Board 1815dn FRU Documentation JC99 01936A Doc Kit US HF830 Doc Kit US 1815dn CRU JC99 01936B Doc Kit LA CA MF722 Doc Kit Canada Latin America 1815dn CRU JC99 01936C Doc Kit EMEA NF923 Doc Kit English EMEA 1815dn CRU JC99 01936D Doc Kit ISR ZA
6. Service Manual Exploded View amp Parts List 8 12 OPE Uni Service Manual 8 13 Exploded View amp Parts List 8 13 Scanner Ass E Service Manual Exploded View amp Parts 8 14 Cassette Ass Service Manual gg 1 2214428 m SSV 195 1 8 m x 322 2 o go A 7 an Exploded View amp Parts List 8 16 Duplex Unit Optional Service Manual 8 17 Parts List Parts List Model Dell 1815dn 8 1 Main Exploded Views SEC Parts Code Description and Specification ant Remark 8 1 0 Dell 1815dn Set 1 X 8 1 1 JC96 03792A HOU FRAME 110V 1 JC96 03791A HOU FRAME 220V 1 8 1 2 JC96 03866A ELA HOU FUSER DRIVE 1 JC96 03837A ELA HOU MPF 1 8 1 4 JC96 03762A ELA UNIT DUPLEX DRIVE 1 JC61 01599A BRACKET P GEAR DUP 1 8 1 4 2 JC31 00048A MOTOR STEP DUPLEX 1 JC66 01159A GEAR DUP 45 19 1 8 1 5 JC39 00526A HARNESS DUPLEX 1 JC31 00025A FAN DC Main 1 8 1 7 JC96 03065A ELA HOU ADF MOTOR 1 JC97 02652A MEA TRANSFER ROLLER Drawer 8 1 8 8 1 8 1 1 8 1 8 1 JC66 00395A GEAR TRANSFER 1 110V 220V JC63 00912B SHIELD P CONTROLLER 1 8 1 10 3
7. 02 Pick Up Test automatically Tray 1 2 Solenoid On Off Stops when the execution is chosen 03 Fan Test The fan keeps running after the execution key is chosen Fan On Off and stops when the stop key is chosen 04 Manual Clutch Test The tray2 3 clutch is on for 1sec and then it automatically Tray 2 3 Clutch On Off stops when the execution is chosen On this function the main motor runs before 2sec from the point of the clutch on in order to check the clutch state 05 PTL Test PTL Pre Transfer Lamp is on after the execution key is PTL On Off chosen and it stops when the stop key is chosen 11 LSU Motor Test The laser motor keeps running after the execution key Laser Motor On Off is chosen and stops when the stop key is chosen 12 LSU Hsync Test Laser Leady is displayed When the Laser Scanning Laser Leady On Off Unit is ready to print On the other case Laser Error 13 LD Test Diode is displayed when the laser diode is on Diode On Off On the other case Diode Off is displayed 21 Feed Sen Test 22 Exit Sen Test These Functions are considered to check the present state normal or not of the Sensors Sensor Off to Sensor On 23 Cover Sen Test After the cover is open touch the sensor and confirm Cover Open to Cover Close the message changed Cover Open to Cover Close 24 Empty Sen Test These Functions are considered to check the present Sensor Off to Sensor On
8. 10 4 8B JB73 00055A ROLLER JB72 00821A PMO ADF COLAR alo 10 4 10 JB61 70904A 5 ETC CLUTCH 10 4 11 JB72 00817A PMO ADF CLUTCH JB66 00104A GEAR ADF IDLE 34 alo lt gt lt gt lt gt lt gt lt 10 4 13 JC72 00744A PMO SHAFT PICK UP JB66 00105A GEAR PICK UP 26 alo 10 4 15 JB72 00845A __ UP CLUTCH SUB 10 4 16 JB75 00299A _ MEC ADF ROLLER ASSY 10 4 16A JB73 00054A RMO ADF ROLLER 5 10 4 16B 72 00822 PMO SLEEVE ADF JC97 02671A _ UNIT COVER OPEN 10 5 10 5 1 JC63 00371c OPEN R2 JB72 00843A JC66 00726A 8 11 Cover Platen PMO GUIDE PAPER DAMPER PICK UP ADF alr O x x 4 1 4 11 1 5 JG66 40003A SEC Parts Code JC96 03788A JC97 01938A JC63 00457A Description and Specification ELA HOU PLATEN MEA UNIT TX STACKER COVER M STACKER TX DELL 1 1 FRU Item X Remark JC61 00959A GUIDE M DOCU L DELL JC61 00958A GUIDE M DOCU R DELL JF70 10616A IPR WASHER SPRING CU JC63 00374A COVER M PLATEN R2 X X X X X X JC63 00209A 5 SPONGE x JC97 01961A UNIT HINGE DELL X JC61 00011A JF70 40521B JC66 00728A JC66 00558A SPRING ETC FEED ICT SHAFT PINCH ROLLER ADF FEED SHAFT IDLE FEED 6 1 2 2 X X X
9. ARM920T cache 16KB EXTERNAL DMACONTRLLER up _ ROM cIPAE CONTROLLER CODEC DMA NAND Flash Controller DATA AHB BUS D SFR BUS SYSTEM BUS CONTROLLER INTERFACE mE INTERF ACE ETHERNET CLOCK amp RESET Dual Beam GENERATOR HPC ENGINE CONTROLLER LSU IF SDRAM CONTROLLER SCH HCT Jase BC CONTROLLER MISC amp BIST CONTROLLER JPIG1 GRAPHIC EXECUTION UNIT Comm ROTATOR SCALER HALF TONER ITERRUPT TRL Ih 4 10 Service Manual System Outline 4 1 7 Copier Section Copy Mode Black and White Scanner Type Maximum Size of Original max width 218 mm max length 400 mm CCD with Flatbed Platen and ADF Platen 216 x 297 mm ADF Legal 216 x 356 mm Optical Resolution 600 x 600 dpi Copy Quality H x V User selectable via Content button Text 600 x 300 dpi default Text Photo 600 x 300 dpi Photo 600 x 600 dpi Supported Media Types Copy Speed SDMP Single Document Multiple Printout MDSP Multiple Document Single Printout Plain Label Cardstock Transparency Platen SDMP 27cpm Letter ADF SDMP 27cpm Letter ADF MDSP 14cpm Letter Text or Text Photo 8cpm Letter Photo Reduce Enlarge Platen 25 400 1 increments ADF 25 100 1 increments Non pri
10. Digital Printer Digital Printer Digital Printer 7 14 Service Manual i 3 3 Check and Cause Solution When printing on card stock thicker than nor mal paper or transparencies such as OHP higher transfer voltage is required Select Thick Mode on paper type menu from the software application and after use we rec ommend returning to the original Mode Troubleshooting 7 3 11 Ghost 3 Description White ghost occurs in the black image printing at 35 2 mm intervals Check and Cause Solution Digital Printer 1 The life of the developer may be expired Digital Printer 3 2 The abnormal voltage and bad contact of Digital Printer the terminal of the supply roller 7 3 12 Ghost 4 1 Problem in the toner cartridge replace the toner cartridge and try to print out 2 Check the approved voltage of the supply roller and contact of the terminal and adjust if necessary e Description Ghost occurs at 77 8 mm intervals Check and Cause Solution Digital Printer The temperature of the fuser is maintained high ww gy Digital Printer Digital Printer 7 3 13 Stains on the front of the page 1 Disassemble the fuser and remove the contaminated toner particles on the roller and clean the foreign matter between Thermistor and Heat roller A Caution can be deformed Desc
11. MEC BRUSH ANTISTATIC N 10 1 4 JC61 00548A 5 ETC WHITE BAR 10 1 5 61 01695 JC72 00752A PPR WHITE BAR SHEET Ala a gt lt gt lt gt lt gt lt gt lt gt lt 10 1 7 JB72 00819A PMO BUSH JC66 00559A ROLLER EXIT 10 1 9 JC66 00310A 2 6044 000159 JC66 00560A JC72 01011A JB61 00076A JC72 01010A RING C ROLLER DRIVE PMO ACTUATOR SCAN SENSOR SPRING ETC TORSION DOC CC2 F PMO ACTUATOR REGI SENSOR 4 4 4 4 gt lt gt lt gt lt gt lt gt lt 10 1 17 JC72 01320A EMPTY ADF 10 1 18 JC70 10467A IPR GROUND JC63 00372A GROUND P ADF R2 A 2 2 10 1 13 JC92 01755B SUB ADF 10 1 20 JC39 00187A HARNESS ADF ROLLER GND JC39 00349A JC96 03065A CBF HARNESS ADF ELA HOU ADF MOTOR ajo 10 1 12 JC66 00460A __ GEAR 38 SEC Parts Code JC61 00892A Description and Specification BRACKET P GEAR ADF FRU Item O X X Parts List JC31 00036A MOTOR STEP ADF 10 2 3 JC39 00363A __ HARNESS ADF GND JB66 00101A GEAR CLUTCH 29 alo 10 2 5 JB72 00844A PMO WHITE CLUTCH SUB 29 10 2 6 JC66 00322A 39 6044 000159 RING C alo lt gt lt gt lt gt lt
12. Notice Be aware of the Terminals to ensure they are not lost 5 34 Service Manual Precautions 5 28 Transfer Roller Parts 1 To remove the Transfer Roller first push the TR Holder and then take out the Transfer Roller as shown below Notice Do not grab the rubber part of the Transfer Roller it may cause a malfunction due to a foreigen object Hole the both side of the Transfer Roller when replacing it Service Manual 23 Alignment amp Adjustments 6 Alignment and Adjustments This chapter describes the main functions for service such as the product maintenance method the test output related to maintenance and repair DCU using method Jam removing method and so on It includes the contents of manual 6 1 Paper path Roller Pickup Engine Part Roller Exit Service Manual LI Alignment amp Adjustments 6 2 Clearing Paper Jams Occasionally paper can be jammed during a print job Some of the causes include The tray is loaded improperly or overfilled The tray has been pulled out during a print job The front cover has been opened during a print job Paper was used that does not meet paper specifications Paper that is outside of the supported size range was used If a paper jam occurs LCD window will show it s speeds Find and remove the jammed paper If you don t see the paper open the covers Do not
13. Perform Engine Test Mode diagnostic code 4 Service Manual 7 13 Troubleshooting 7 3 9 Ghost 1 Description Ghost occurs at 75 5 mm intervals of the OPC drum in the whole printing Digital Printer Digital Printer Digital Printer 9 92 7 3 10 Ghost 2 Description Check and Cause Solution Bad contacts caused by contamination from toner particles between high voltage terminal in the main body and the elec trode of the Developer Bad contacts caused by contamination from toner particles between high voltage terminal in the main body and the one in the HVPS board The life of developer is expired 4 Transfer roller lifetime 60 000 sheets has expired 5 Abnormal low temperature below 10 C 6 Damaged cleaning blade in the developer 1 Clean the contaminated terminals 2 Problem in the toner cartridge replace the toner cartridge and try to print out 3 Replace the engine board if not solved by the above directions 1 2 4 If not solved by the direction 3 check the transfer roller lifetime and replace it 5 Wait about 1 hour after power on before using printer 6 Problem in the toner cartridge replace the toner cartridge and try to print out When printing on card stock or transparencies using manual feeder Ghost occurs at 75 5 mm intervals of the OPC drum in the whole printing
14. 1 Paper is too thin 1 Recommend to use normal paper thickness 2 The face of paper is curled 2 How to remove the rolled paper in the OPC Remove the paper while turning the OPC against the ongoing direction Clean fingerprints on the OPC softly with soft cloth dampened with IPA Isopropyl Alcohol or tis sue 7 1 8 Defective ADF Description ADF Automatic document Feeder is not properly operated Check and Cause Solution 1 Check if ADF rubber and HOLDER rubber are dam 1 Replace the contaminated or damaged part aged 2 Check if the document sensors of ADF Ass y 2 If you cannot confirm the damaged part with the 3 paper sensors are normal naked eye try to replace the ADF Ass y 7 4 Service Manual Troubleshooting 7 2 Printing Problems malfunction 7 2 1 Defective Operation LCD WINDOW Display Description Strange characters are displayed on the OPE Panel and buttons are not operated Check and Cause Solution 1 Clear the memory 2 Check if OPE HARNESS is connected to the Connection correctly 7 2 2 Defective LCD Operation 1 Try again after clearing the memory 2 After confirming that OPE HARNESS is connected to the Main correctly if it is so then replace the OPE Ass y and Main Board in sequence Description Defective LCD Operation Check and Cause Solution 1 Clear the memory 2 Confirm to catch
15. 12 15 Output Voltage Trigger 6 5 Line Regulation under 3 fluctuation input 21 6V 27 6V Output Voltage Rising Time 50ms Max Output Voltage Falling Time 100 ms Max Fluctuating transfer voltage with environmental various 650 V Duty 10 5 KV Duty 90 Environment Recognition Control Method The THV PWM ACTIVE is transfer active signal It detects the resistance by recognizing the voltage value F B while permits the environmental recognition voltage Output Voltage Control Method Transfer Output Voltage is outputted and controlled by changing Duty of THVPWM 4 12 Signal 10 Duty 650V 90 Duty 5KV Service Manual System Outline Charge Voltage MHV Input Voltage 24 V DC 15 Output Voltage 1 2KV 1 8KVDC 3 Output Voltage Rising Time 50 ms Max Output Voltage Falling Time 50 ms Max Output Control Signal MHV PWM CPU is HV output when PWM is Low Cleaning Voltage THV The Transfer Voltage is not outputted because the THV PWM is controlled with high The Transfer Voltage is outputted because the THV Enable Signal is controlled with low The output fluctuation range is big because there is no Feedback control Developing Voltage DEV Input Voltage 24 VDC 15 Output Voltage 200V 600V 3
16. 25 Manual Sen Test state normal or not of the Sensors 31 Them ADC 180 current value is displayed on the upper line of the panel Input and output value are 32 Them ADC 140 and target value on the bottom line ADC value refer to the 33 Them ADC 120 Target value is limited from 191 C to 80 C ADC table 34 Them ADC 100 41 MHV Test These Functions are considered to check whether the MHV On Off 42 Dev Bias Test control for HVPS is normal or not Dev Bias On Off 43 THV EN NEG Test THV EN NEG On Off 44 THV ON 1300V THV On Off 45 THV ADC 1300V ADC value displayed 46 THV ADC 600V 3500 ADC value displayed E Service Manual Alignment amp Adjustments 6 6 Identify Sale Date This function confirms the date that consumer bought product and used the product for the first time When the consumer first operate the machine it will start a scan and page count The time the machine was first used is remembered These settings are are remembered after memory delete Clear All Memory Method Press MENU 1 9 3 sequence Firmware version is displayed on LCD Press 1 in the number keypad The LCD display shows Updated date Press 2 in the number keypad The LCD display shows Product first use date Service Manual 6 19 Alignment amp Adjustments 6 7 Consumables and Replacement Parts The cycle period outlined below is a
17. Description MF DIAL is not functioning Check and Cause Solution 1 Check if the telephone line is connected correctly 1 If you cannot catch the OHD CLICK sound the OPE Ass y may be defective Try to replace the OPE Ass y 2 Wile the BUTTON KEY is pressed check to catch 2 If you can catch a CLICK sound after checking the a CLICK sound connection of HARNESS between the LIU and the Main PBA try to replace the HARNESS 3 Check the connection of HARNESS between the 3 The problem still persists then replace the LIU and the LIU and the Main PBA main B d in sequence Notes Product supports the MF DIAL type only Service Manual 7 17 Troubleshooting 7 4 3 Defective FAX FORWARD RECEIVE Description FAX FORWARD RECEIVE is not functioning Check and Cause Solution 1 Check if you can catch a dial tone by pressing 1 If the MODEM testing is normal and there is no dial OHD tone then try to replace the LIU 2 If the MODEM testing is abnormal try to replace the 2 Check if you can catch a RECEIVE tone while Main B d MODEM testing in the TECH Mode 7 4 4 Defective FAX FORWARD Description RECEIVE is functioning but FORWARD is not functioning or the received data are broken Check and Cause Solution 1 Check if there is NOISE when pressing on hook 1 If it makes NOISE while using on hook dial replace or dial repair the telephone line 2 Check the RECEIVE condition
18. 110 JC96 03791A JC61 01620A ELA HOU FRAME 220V FRAME M_BASE 1 1 1 220V JC61 01621A JC96 03829A FRAME M EXIT ELA HOU GUIDE DUP F JC61 01600A GUIDE M FRONT DUPLEX LEVER ACTUATOR EMPTY 1 1 1 8 6 3 2 JC66 01187A 8 6 3 3 0604 001095 PHOTO INTERRUPTER SHEET GUIDE DUP OUT 1 SHEET GUIDE FRONT DU CAM SHAFT PICK UP 1 1 8 6 3 6 JC66 01170A 8 6 4 JC97 02441A MEA ROLLER PICK UP ROLLER IDLE PICK UP 1 1 8 6 3 4 JC63 01095A 8 6 3 5 JC63 00992A 8 6 4 1 JC66 01169A 8 6 4 2 JC61 01601A HOUSING M_PICK UP ROLLER PICK UP 2 1 8 6 4 3 JC66 01168A 8 6 4 4 JC66 01171A SHAFT PICK UP PMO BUSHING_P U MP 1 1 8 6 4 5 JC72 41364A 8 6 4 6 JC66 00050A CAM CATCH ROLLER FEED 1 1 8 6 5 JC66 01173A 8 6 8 JC97 01788A MEA UNIT CLUTCH SHAFT FEED 1 1 8 6 8 1 JC66 00398A 8 6 8 2 JC72 00981A PMO HUB CLUTCH SPRING TS 1 1 PMO COLLAR_SPRING GEAR FEED 1 1 1 1 8 6 8 5 JC66 00393A 8 6 9 JC97 02394A MEA UNIT BRACKET FEED BRACKET P FEED 1 8 6 9 1 JC61 01582A 8 6 9 2 JC66 01166A GEAR IDLE 229 HELICAL RING E 1 1 GEAR RETARD 39 19 GEAR T2 IDEL Z27 1 1 8 6 8 3 6107 001171 8 6 8 4 JC72 00978A 6044 000231 8 6 9 4 JC66 01164A JC66 00484A 8 6 9 6 6044 000125 RING E MEA UNIT GEAR PICK UP 1 2 1 GEAR PICK UP INNER GEAR PICK UP OUTER 1 JC97 02648A 8 6 10 1 JC66 01183A JC66
19. Description ERROR lamp is on even when the print Door is closed Check and Cause Solution 1 The hook lever in the Front Cover may be defective 2 Check the Connector CN1 and Circuit of the Cover Switch department in the Main PBA 7 2 7 No Beep on when the Door is open 1 Replace the hook lever if defective 2 Check the insertion of the Door Open S W Connect 3 Replace the Main PBA or Door Open S W e Description The ERROR lamp does not come on even when the printer Door is open Check and Cause Solution Check the Connector CN1 and Circuit of the Cover Switch department in the Main PBA 1 Check the insertion of the Door S W Connect 2 Replace the Main PBA or Door Open S W Service Manual Troubleshooting 7 2 8 Defective Motor operation e Description Main Motor is not driving when printing and paper does not feed into the printer resulting 0 Check and Cause Solution 1 Motor harness or sub PCB may be defective 1 Check the Motor harness replace it if defective 2 Perform Engine Test Mode diagnostic code 0 and Check 2 Replace the SMPS if necessary the Motor operation 7 2 9 No Power e Description When system power is turned on all lamps on the operator panel do not come on Check and Cause Solution 1 Check if the power input and SMPS output are normal 1 Replace the power supply cord or SMPS 2 Check for d
20. Film Cable Sl Shield 5 The connectors are located as shown below Flat Cover ADF Flat Motor OPE Panel 3 Remove the five screws securing the Shield Controller Ass y and remove it USB Host Cartridge LSU_5V Shield Controller Ass y LSU Thermo USB MPF_SEN MPF Line REGI Pick Up BLDG Engine Duplex Motor Modem PBA ETE Service Manual Precautions 6 Remove the three screws securing the Modem PBA to the Bracket and unplug the Film Cable and then remove the Modem PBA 7 Remove the two screws securing the Speaker to the Bracket and unplug the connector from the Modem PBA and then remove the Speaker Film Cable Shield Speaker Service Manual EJ Precautions 5 11 Drive Ass y 1 Before you remove the Drive 5 you should 3 If necessary remove the four screws securing the remove BVDC Motor Ass y and remove it Rear Cover Refer to 5 4 Side Cover Left Refer to 5 6 4 Shield Controller Ass y Refer to 5 10 2 Remove the five screws securing the Drive Ass y and remove it Drive Ass y BVDC Motor Ass y Harness Notice The six screws have numbers stamped into the Drive Ass y base plate When refitting the D
21. JC33 00015A SOLENOID MP JC61 00924A _ HOLDER M PAD_MP JC73 00140A RPR FRICTION PAD ala JC61 70911A SPRING ETC EXIT ROLL FD JC61 00927A UP MP JC72 00761A PMO ROLLER CAM MP A 23 2 lt gt lt gt lt gt lt gt lt JC73 00141A _ RPR PAD CASSETTE 6107 001237 SPRING ES JC61 00926A _ _ 0604 001095 JC72 01338A PHOTO INTERRUPTER PMO M ACT EMPTY MP a 2 2 w 2 JC39 00365A HARNESS MPF SEN JC97 02034A MEA PICK UP MP JC73 00194A RUBBER PICK UP MP A 23 2 O x x 9 17 2 JC61 00925A HOUSING M PICK UP MP JC61 00910A HOUSING M PICK UP2 R2 alo JC66 00710A GEAR M PICK UP MP 6107 001167 5 5 JC66 00709A GEAR M HOLDER_MP A 23 2 JC66 01205A PICK UP MP JC66 00399A SHAFT P PICK_UP alo JC61 00915A 5 R2 JC72 00982A PMO IDLE PICK UP o gt gt o JC66 00720A JC61 00587A JC61 00932A lt SEC Parts Code JC96 03810A JC96 03812A JC63 00370A SHAFT P CORE BUSH M PICK_UP R BRACKET P PICKUP_MP Description and Specification ELA HOU ADF ELA HOU ADF LOWER COVER M ADF LOWER R2 FRU Item O X Remark 10 1 2 JC61 00712A _ GUIDE STACKER SUB JC75 00095A
22. Use a speed dial number or dial the number manually using the number keypad Hsync Error A problem has occurred in the Laser Scanning Unit LSU Unplug the power cord and plug it back in If the problem persists call for service Job cancelled by user Cancel is pressed during transmission Try again after a few minutes Job limit 15 reached The number of jobs stored in the printer is 15 and you are trying to add 16th job Delete jobs in the printer or try later after completing some jobs Junk Fax Job Cancelled The received fax number is the number stored in memory as junk fax number Change the Junk Fax Setup option Line Busy Try Later The receiving party did not answer or the line is already engaged Try again after a few minutes Line Error Retry Your printer cannot connect with a remote printer or has lost contact because of a problem with the phone line Try again If the problem persists wait for an hour or try a different phone line if possible and then try to connect again Or turn the ECM mode on See ECM Mode Low Heat Error Cycle There is a problem in the fuser unit Unplug the power cord and plug it Power Once back in If the problem persists call for service Em Service Manual Display Memory Full Cancel or Start Meaning The memory is full Suggested solutions Delete unnecessary documents retransmit after more me
23. shown below Heat Roller Jam Link Lever _ X o 4 HR Bush 32 HR Bush Fuser Gear Jam Holder Service Manual Precautions 5 6 Side Cover Left Right 1 Before you remove the Side Cover Left Right you should remove Rear Cover Refer to 5 4 2 Remove the two screws securing the Right Side Cover as shown below 3 Apply light pressure to the bottom of the Right Side Cover and pull it to the right side in the direction of arrows as shown below 4 Remove the two screws securing the Left Side Cover as shown below 5 Apply light pressure to the bottom of the Left Side Cover and pull it to the left side in the direction of arrows as shown below Left Side Cover Service Manual 5 9 Precautions 6 To remove the DIMM Cover first open the DIMM Cover refer to 5 4 1 and then release the DIMM Cover as shown below DIMM Cover Notice Be careful not to damage the hooks when remove the Side Cover Left Right 5 10 Service Manual Precautions 5 7 Scanner Ass Before you remove the Scanner Ass y you should 4 Pull up the Scanner 5 as shown below remove Rear Cover Refer to 5 4 Side Cover Left Right Refer to 5 6 Scanne
24. 01184A 8 6 10 3 6107 001167 SPRING CS __ 1 SHAFT M FEED2 8 6 11 JC66 01160A 8 6 12 JC66 01165A GEAR FEED2 Z27 RING E 1 1 8 6 13 6044 000125 8 6 14 JC72 00382B JC66 00526A PMO BUSHING FEED ROLLER FEED ROLLER 1 1 3 JC72 00983A 6107 001170 PMO LOCKER CST SPRING TS 1 2 JC66 00377A 8 6 20 6044 000001 CAM M PICK_UP RING CS 1 1 X lt X X lt X lt lt X DK DK lt X lt gt lt X DK gt lt X lt DK X gt lt gt lt X DK gt lt Xx O X lt gt lt gt lt 8 6 21 JC33 00010A Description and Specification SOLENOID HB MANUAL FRU Item O X X Parts List Remark 8 7 Fuser Drive Ass y FRU Item SEC Parts Code Description and Specification 5 5 5 5 5 5 5 5 5 gt a a a 5 3 5 aya O O OJ O x X lt x O Ox XK gt lt gt lt gt lt gt lt DK X lt x lt X lt lt lt lt DK DK gt lt DK gt lt X lt DK X lt DK DK X lt gt lt lt lt lt lt Remark JC96 03866A JC61 01598A ELA HOU FUSER DRIVE BRACKET P FUSER EXIT X JC31 00037E 6044 000125 MOTOR STEP MAIN RING E 6044 000231 JC66 01163A RING E GEA
25. Current Under 5 0Arms 2 5Arms But the status when lamp is of f or rated voltage is inputted outputted Rated Output Power NO ITEM CH1 CH2 Remark 1 CHANNEL NAME 5V 24 0V 2 CONNECTOR PIN CON 3 CON 3 5V PIN 11 13 15 24V PIN 3 5 7 9 GND PIN 12 14 16 GND PIN 4 6 8 10 3 Rated Output 5V 5 24V 10 4 75 5 25V 21 6 26 4V 4 Max Output Current 3A 44A Peak Loading 3 6A 5 3A ims Current 6 RIPPLE NOISE 100 01 5 Under 500mVp p Voltage 7 Maximum output 15W 105 6W 8 Peak output 18W 127 2W 1ms 9 Protection for Shut down or Fuse Shut down or Output loading shortage and Protection Voltage Drop overflowing current Consumption Power NO ITEM CH2 5V CH3 24V System 1 Stand By TBDA TBDA AVG TBD Wh 2 PRINTING TBDA TBDA AVG TBD Wh Sleep Mode TBDA TBDA AVG TBD Wh 4 14 Service Manual System Outline Length of Power Cord 1830 50mm Power Switch Use Feature Insulating Resistance 100 or more at DC 500V Withstanding Voltage Must be no problem within 1 min at 1000V LV model 1500Vac HV model 10mA Leaking Current under 3 5mA Running Current under 40 PEAK AT 25 COLD START under 60A PEAK In other conditions Rising Time within 2Sec Falling Time over 20ms Surge Bi Wave 3kV 2 Normal 6KV Common Environment Condition Operating temperature r
26. Printing 54dBA Copy 55dBA Standby 39dBA TBD Warm Up Time from Cold Status Less than 42 seconds Machine Life Max Monthly Print 25000pages Volume Scan 1000pages Duty Cycle ADF 1000pages Average Monthly Print Volume 1500pages Machine Life 200 000pages Periodic Replacing Pickup Roller 150 000 Pages Parts Pad Unit Tray 150 000 Pages Pad Unit ADF 20 000 Pages Transfer Roller 70 000 Pages Fuser Unit 80 000 Pages Paper Tray 150 000 Pages Environmental Temperature Operating 10 32 Non Operating 20 40 C Humidity Operating 20 80 Non Operating 10 90 Altitude Max 8 200ft Service Manual Product Specifications Items Remarks EMI Approval Device Memory PRINT SCAN Class B Standard Max 64MB 192MB Std Max Duplex Standard Max Program Font 8M Data 2M 64MB 32MB 192MB Fax 4M Scan 6M Codec 4M N W 8M Print 16M Scan To Email 16M 64MB Type SDRAM Expand Memory Slot Type SDRAM DIMM Expand Memory specification would be defined separate note 128MB Micron Memory will work only in GEU Burst mode off Compression Technology YES Print Speed Simplex 27ppmiLtr 25ppm A4 600 dpi 18ipm Ltr 17ipm Ltr 600dpi Usable paper sizes Duplex Let A4 Folio Legal Oficio Print Emulation GDI PCL6 PCL5e PostScript Level3 Clone Auto Emulation Sensing YES Font Type 4
27. Speed Dial 400 locations 00 399 include Total locations can be stored 1 touch dials TAD I F Yes Tone Pulse Selectable in Technical Mode Pause Y es Auto Redial Yes Last Number Redial Yes Distinctive Ring Yes Caller ID No External Phone Interface Yes Report amp Tx Rx Journal Yes List Print out Confirmation Yes Help List No Auto Dial List Yes System Data List List all user setting Sound Control Ring Volume Yes Off Low MED HIGH Key Volume Yes On Off Alarm Volume Yes On Off Speaker Yes On Off Comm Error Service Manual EJ Product Specifications Items Fax Compatibility ITU T G3 Communication System PSTN PABX Modem Speed 33 6Kbps TX Speed 3sec LRT MMRICCITT No 1 Chart 33 6Kbps Compression MH MR MMR JPEG Color Fax Yes Sending Only ECM Yes Resolution Std 203 98 Fine 203 196 S Fine 300 300dpi Scan Speed ADF Std 2 5 sec LTR Fine S Fine 5 sec LTR Changeable Default mode Darkness Original Type Reduce Enlarge No Of Copies Rx fax duplex print out Yes only for 1815dn model Multiple page scan speed 14 ppm LTR Std mode 2038x98dpi ITU T 1 TBD Receive Mode Fax TEL Ans Fax DRPD Memory Capacity 4MB Optional Memory No Max locations to 400 locations store to 1 Group Dial Fax Forward Yes On Off Broadcasting up to 409 locations Cover page Yes Delayed
28. UF224 Doc Kit English French Italian German Spanish CRU EMEA 1815dn Heatsinks Fans and Accessories JC31 00025A FAN DC N5682 Main Fan 1815dn FRU JC31 00025B FAN DC TH973 Fuser Fan 1815dn FRU Mechanical Chassis JC97 02421A MEA COVER SIDE L FG480 Left Side Cover 1815dn FRU JC63 00947A COVER M SIDE R FG481 Right Side Cover 1815dn FRU JC97 02423A MEA COVER FRONT FG482 Front Door Cover 1815dn FRU JC96 03794A ELA HOU COVER MID YH932 Output Tray 1815dn FRU JC97 02671A MEA UNIT COVER OPEN SCX DJ026 Cover Top ADF 1815dn CRU 4920N JC97 02393B MEA UNIT DUPLEX NF802 Duplex Unit 1815dn FRU JC96 03837A ELA HOU MPF PF661 Bypass Tray Assembly 1815dn FRU JC97 02034A MP Assy Pickup Roller TF129 Bypass Tray Pickup Roller 1815dn FRU JC97 02422A MEA COVER REAR KJ157 Cover Rear 1815dn FRU JC63 00950A COVER M DIMM GJ642 Memory Door 1815dn CRU JC96 03829A ELA HOU GUIDE DUP F UF153 Duplex Guide Housing 1815dn FRU JC97 01962A MEA UNIT PICKUP M5512 ADF Pickup Assembly 1600n 1815dn CRU JC97 01940A MEA UNIT HOLDER ADF 4M346 ADF Rubber Pad 1600n 1815dn CRU JC97 02441A MEA ROLLER PICK UP 00594 Pickup Roller 1815dn FRU Memory MICRON KIT PTR MEM 32MB SDRAM DIMM MF483 32MB Memory SDRAM DIMM CRU MT4LSDT832UDY8G1 MICRON KIT PTR MEM 64MB SDRAM DIMM HF710 64MB Memory SDRAM DIMM CRU MTALSDT1632UDY8G1 MICRON KIT PTR MEM 128MB SDRAM DIMM HF713 128MB Memory SDRAM DIMM CRU MT4LSDT3232UDY8D1 KI
29. X 8 11 9 JG72 40663A_ PINCH 2 X 8 12 OPE Unit Parts List SEC Parts Code Description and Specification i Remark SEC Parts Code Description and Specification Remark Drawer 8 12 0 JC96 03774A JC96 03774B ELA HOU OPE ELA HOU OPE America 8 12 0 8 12 1 JC63 00981A JC64 00131A COVER M_OPE BADGE DELL a x x O O 8 12 2 8 12 3 JC72 00672A PCT LCD WINDOW aaf x JC64 00252A KEY M_SELECT 8 12 4 8 12 5 JC64 00238A JC64 00237A KEY M_MENU KEY M_TEL 8 12 6 8 12 7 8 12 8 JC73 00229A JC92 01749A RUBBER TEL MENU PBA SUB OPE alo 8 13 Scanner Ass y 8 13 0 13 2 16 1 SEC Parts Code JC96 03778A JC97 02445A JC97 01941A Description and Specification ELA HOU SCAN MEA UNIT SCAN UPPER MEA UNIT SCAN DUMMY lt FRU Item O X JC63 00456A JC74 00021A COVER M SCAN DUMMY DELL MCT GLASS ADF 0203 001744 TAPE DOUBLE FACE JC02 00013A TAPE ETC DOUBLE TAPE SMALL JB68 00644A 0203 001266 LABEL P SHADING TAPE DOUBLE FACE JC63 00380B JC01 00001A COVER M SCAN UPPER GLASS SCAN 0203 001267 TAPE DOUBLE FACE JB70 00148A JC96 03786A IPR HOLDER GLASS ELA HOU SCAN LOWER JC63 00980A COVER M SCAN LOWER JC96 03069A JC61 00895A ELA HOU SCAN MOTOR BRACKET SCAN MOTOR R2 JC66 00531A JB72 00764A GEAR TIMING PMO H
30. anti static solder removal device Some solder removal devices not classified as anti static can generate electrical charges sufficient to damage ESDs 5 Do not use Freon propelled chemicals When sprayed these can generate electrical charges sufficient to dam age ESDs 6 Do not remove a replacement ESD from its protective packaging until immediately before installing it Most replacement ESDs are packaged with all leads shorted together by conductive foam aluminum foil or a compa rable conductive material 7 Immediately before removing the protective shorting material from the leads of a replacement ESD touch the pro tective material to the chassis or circuit assembly into which the device will be installed 8 Maintain continuous electrical contact between the ESD and the assembly into which it will be installed until com pletely plugged or soldered into the circuit 9 Minimize bodily motions when handling unpackaged replacement ESDs Normal motions such as the brushing together of clothing fabric and lifting one s foot from a carpeted floor can generate static electricity suf ficient to damage an ESD 1 4 Super Capacitor or Lithium Battery Precautions 1 Exercise caution when replacing a super capacitor or Lithium battery There could be a danger of explosion and subsequent operator injury and or equipment damage if incorrectly installed 2 Be sure to replace the battery with the same or equivalent type recomme
31. by trying to forward a FAX to another fax machine from the forwarding side FAX 3 Check if the telephone line connected to the Product is contaminated or gets stripped off or down 7 18 Service Manual Troubleshooting 7 4 5 Defective FAX RECEIVE 1 Description FORWARD is functioning but RECEIVE is not functioning or the received data are broken Check and Cause Solution 1 Check if there is NOISE when pressing on hook 1 If it makes NOISE while on hooking replace or repair dial the telephone line 2 Check the RECEIVE condition by trying to receive a FAX at another fax machine 7 4 6 Defective FAX RECEIVE 2 Description received data are lengthened or cut in the printing Check and Cause Solution 1 Check if there is NOISE when pressing on hook 1 If it makes NOISE rearrange the telephone line dial Refer to Defective FAX RECEIVE 2 Check if the FAX status of the forwarding side is also 2 Ask to the forwarding side check the image quality normal of another machine receiving a F AX additionally sent to 7 4 7 Defective FAX RECEIVE 3 e Description The phone is ringing continuously but it cannot receive Check and Cause Solution Check if the RECEIVE Mode is TEL MODE or FAX Even when the RECEIVE Mode is changed to F AX MODE MODE it cannot receive then replace the LIU and the Main B d in sequence Service Manual 7 19 Troubleshooting
32. damage the surface s photoconductive properties and will result in print quality degradation Take extra care when servicing the printer Remove the OPC Drum and store it in a black bag or other lightproof container Take care when working with the covers especially the top cover open as light is admitted to the OPC area and can damage the OPC Drum Take care not to scratch the green surface of OPC Drum Unit If the green surface of the Drum Cartridge is scratched or touched the print quality will be compromised Service Manual Precautions 1 2 5 Disregarding this warning may cause bodily injury 1 Be careful with the high temperature part The fuser unit works at a high temperature Use caution when working on the printer Wait for the fuser to cool down before disassembly 2 Do not put finger or hair into the rotating parts When operating a printer do not put hand or hair into the rotating parts Paper feeding entrance motor fan etc If do you can get harm 3 When you move the printer This printer weighs 17 5kg including toner cartridge and cassette Use safe lifting and handling techniques Use the lifting handles located on each side of the machine Back injury could be caused if you do not lift carefully 4 Ensure the printer is installed safely The printer weighs 17 5Kg ensure the printer is installed on a level surface capable of supporting its weight Failure to do so could cause the printer to tip o
33. er and then recheck 1 NG Check the weight of the developer and clean the LSU window with a cotton swab then recheck 2 OK Lack of toner so the life is nearly closed 3 Periodically a noise as tick tick occurs Measure the cycle and the weight of the developer 4 White vertical stripes on the whole screen or partly Check the weight of the developer 1 All of 1 2 above 1 The weight of the developer ended 800g 20g 2 If it become better by shaking replace with a new developer after 50 100 sheets in the clos ing state of the life span 2 In case of 2 If it becomes better after clean ing the LSU window then the developer is normal Because of foreign substance on the LSU window the image has not been printed partly In case of 3 If the cycle of noise is about 2 Seconds the toner inside the developer has been nearly exhausted Purchase and replace with a new developer after using about 200 sheets at the point of occurrence 4 In case of 3 This is a phenomenon caused by lack of toner so replace with a new developer Toner Contamination Toner is fallen on the papers periodi cally Contaminated with toner on prints part ly or over the whole surface 1 Toner is fallen on the paper periodically 1 Check the cycle of the falling of the toner 2 Check the appearance of both ends of the developer OPC drum 2 The center of the printed mat
34. general guideline for maintenance The example list is for an average usage of 50 transmitted and received documents per day Environmental conditions and actual use will may vary The cycle period given below is for reference only COMPONENT REPLACEMENT CYCLE ADF Rubber 20 000 Pages ADF Roller 60 000 Pages Pick up Roller 150 000 Pages Friction Pad Paper Tray 150 000 Pages Transfer Roller 70 000 Pages Fuser 80 000 Pages Toner Cartridge 4 000 Pages A4 ISO 5 Pattern Service Manual Alignment amp Adjustments 6 8 Abnormal Image Printing and Defective Roller If abnormal image prints periodically check the parts shown below amp p OPC Drum o Charge Roller e Supply Roller Developing Roller Transfer Roller Heat Roller Q Pressure Roller No Roller Abnormal image period Kind of abnormal image 1 OPC Drum 75 5mm White spot Block spot 2 Charge Roller 37 7mm Black spot 3 Supply Roller 44 9mm Horizontal density band 4 Develop Roller 35 2mm Horizontal density band 5 Transfer Roller 47 1mm Black side contamination transfer fault 6 Heat Roller 77 8mm Black spot and fuser ghost 7 Pressure Roller 75 4mm Black side contamination Service Manual E Alignment amp Adjustments 6 9 Error Messages Display Not Assigned Choose Another Meaning You have tried to delete the number for the delayed fax job Suggested solutions Verify the
35. matter stuck onto the window of 1 Foreign matter stuck onto the window L igita Printer internal lenses of LSU mirror Clean the LSU window with recommend igita Printer ed cleaner IPA Clean the window with a L igita Printer clean cotton swab Ligita Printer 2 Foreign matter or toner particles between 2 Foreign matter in the LSU Open the the developer roller and blade cover of LSU and clean with a cotton In case the life of the developer has swab on the surface of the reflex mirror been expired white lines or light image occur in front of the image 3 It may occur when a Burr and foreign 3 No 3 Remove the foreign matter and substances are on the window of the burr of the exposure window developer frame Developer cartridge 4 If the fuser is defective voids occur peri 4 No 4 Open the front cover and check odically at the top of a black image ribs that corresponds to the position of the voids Remove if found 5 If the problems are not solved replace 7 10 Service Manual the developer cartridge Troubleshooting 7 3 3 Horizontal Black Band Description They may not occur periodically Digital Print Digital Printer Digital Printer Digital Pri Check and Cause Solution 1 Dark or blurry horizontal stripes occur in the printing periodically 1 Bad contacts of the voltage terminals to developer 2 The rollers of developer may be stained Charg
36. the new toner cartridge and gently shake it hor izontally four or five times to distribute the toner evenly inside the cartridge 4 Save the box and the cover for shipping Slide the new 2 Lightly pushing the used cartridge down pull it out toner cartridge in until it locks into place Note Help the environment by recycling your used toner car 5 Close the front cover tridge Refer to the recycling brochure packed with the toner cartridge for details 7 7 3 Service for Judgement of Inferior Expendables and the Standard of Guarantee Please refer to User s Manual or Instructions on Fax Printer Expendables SVC for the judgement of inferior expend ables and the standard of guarantee besides this service manual 7 24 Service Manual 7 7 4 Signs and Measures at Poor toner cartridge Fault Signs Cause amp Check Solution Troubleshooting Light image and partially blank image The life is ended The printed image is light or unclean and untidy Some part of the image is not print ed Periodically a noise as tick tick occurs 1 If the image is light or unclean and untidy printed image Shake the developer and then recheck 1 NG Check the weight of the developer 2 OK Lack of toner so the life is nearly closed 2 Some part of image is not printed Shake the develop
37. this determined standard it will help with ordering Part There are two kinds of Part code inscription type 000 000000 2007 007961 R CHIP HEHOO 00000R ex JB96 01268A ELA UNIT COVER TOP It shows part specific figure W character alphabet Type 1 Controlled by Company It can be commonly used for all kinds of product SEC produce Mostly electronics Parts Type 2 Controlled by Division It is used or one produce Mostly Mostly mechanical Parts A S privately used It is only used for A S Ass y part Assembled by more than 2 Parts If necessary part is not A S Part Ass y part including necessary par can be used It is shown in the diagram and drawing of SVC manual Ass y part and A S privately used Part is distinguished by part Code and Description The are inscription type 2 It is recognized by Part character and front side of description DIVISION PART CODE DESCRIPTION A S Private JB81 00039A AS USE ASS Part 75 ene MEG JB75 00068A MEC CHUTE ASS Y Part mm PBA JB92 01131A PBA MAIN CONTROLLER ASS Y Part mE MEA JB97 01089A MEA UNIT PULLEY IDLE Service Manual Exploded View amp Parts List 8 1 Main Exploded Views Service Manual Exploded View amp Parts List 8 2 Cover Ass y
38. ut laoreet dolore magna aliquam erat volutpat Ut wisi enim ad minim v niam quis nostrud exerci tation 2 N N A m 5 P 2 amp E Hd E E 8 e t 9 8 lt 2 2 Ed o d a Q 5 E 5 gt S 24 8 o B o a Z 2 4 5 T ullamcorper suscipit lotis nisl ut aliquip ex ea commodo con sequat Lorem ipsum dolor sit Stnecrep Balrecneps Amet consectetuer adipiscing elit s d diam nonummy nibh veniam recneps adipiscing elit sed diam nonummy nibtil laoreet dolore magmana aliam erat volutpat Ut wisi enim minim veniam quisient nostrud Soluta nobis eleifend optn cogue nihil imerdiet domg id quod mzim plerat facer posim aum Lorem ipsm dolor sit amet consectuer Duis autem vel eum iriure dolor in hendreritin vulputate velit esse ea commodo molestie A B D E Nam liber tempor cum soluta nobis eleifend option cogue nihil consequat velillum Dolore eu zril feugiat nulla facilisis at vero eros accumsan et iust odio dignissim qui blandit praesent lutatum ril lobortis nisl ut enod Singabet Stephen J Singel Demperta Aminerimum Labanda Sinpat Abarress SJS dwg LSYOdONIN DIITHOTHG scp ZIZAXMANLSHOONINTHTHOSEOOAVO68L9S ELIZA 68 Service Manual Product Specifications 3 Product Specifications Specfications are correct at the time of printing Product specifications are subject to chang
39. 001 001293 SPEAKER 1 JC92 01746B SUB MODEM 1 8 1 12 JC39 00518A HARNESS ENGINE 1 JC92 01744A MAIN CONTROLLER 1 8 1 14 JC96 03970A ELA HOU MAIN RAM DIMM 1 8 1 16 SCX D5525A DEL TONER CARTRIDGE 3K 1 SCX D5525B DEL TONER CARTRIDGE 5K 1 8 1 17 JC97 02414A UNIT CASSETTE 1 8 1 23 1 JC39 00524A HARNESS LSU S W 1 JC96 03778A ELA HOU SCAN 1 8 1 25 JC96 03810A ELA HOU ADF 1 JC97 02393B UNIT DUPLEX 1 8 1 27 JC63 00913A SHIELD P SMPS 1 JC39 00523A HARNESS AC INLET 1 8 1 29 JC61 01653B STOPPER M STRAP 1 JC63 00960A SHEET INSULATOR SMPS 1 O O X O X lt X lt gt lt gt lt gt lt O X lt 1 x JC44 00097A 5 5 5 V1 CBF POWER CORD Parts Code Description and Specification Remark JC97 02392A X JC97 02423A FRONT JC97 02424A MID FRONT JC63 00954A MID FRONT JC67 00068B SUB ACTUATOR JC72 01339A PMO M SUB ACTUATOR JC97 02421A SIDE L JC63 00950A COVER M DIMM JC97 02422A REAR O X lt x x gt lt gt lt O Description and Specification ena Remark JC96 03794A COVER M_MIDDLE 1 63 00513 STACKER 1 JC92 01636A SUB USB H
40. 1 1000 Multi Feed Rate Cassette 1 1000 2nd Feeder ADF 1 500 Printing Skew Top 1 5 177 8mm 1st Tray 2 0 177 8 Duplex 2 0 177 8 2nd Tray Side 2 241 3mm 1st Tray 2 5 177 8 Duplex 2 5 241 3mm 2nd Tray Copy Skew Top 2 5 190mm 1st Tray 3 0 190mm 2nd Tray Side 3 5 27 7mm 1st Tray 4 0 27 7mm 2nd Tray Service Manual Product Specifications Items Software Accessory Consumables Dell Laser MFP 1815dn Remarks Compatibility DOS No Win 3 x No Win 95 No Win 98 Yes Win ME Yes Win NT 4 0 Yes Win 2000 Yes Win 2003 Yes Addition Win2003 Win XP Yes Longhorn No 64 bit No Mac Yes English only web version Linux Yes English only WHQL MFP Yes for 2000 amp XP Driver Printer GDI PCL6 PostScript Level3 Std TWAIN Yes WIA Yes PSU Yes PC FAX Yes PC fax including to network fax Quick setup guide Yes Quick Reference Guide Yes Owner s manual Yes S W CD ROM CDs for Print Driver Scan Driver RCP S W OCR PaperPort FAX N A SCAN S W PaperPort Toner Cartridge 1 3K yield ISO 19752 5 Coverage Power Cable 1EA Telephone Jack 1EA Printer Cable No Type One Piece Type Toner Cartridge How to install Front door open and front loading Toner Life Initial 3Kpages Service Manual 5 ISO 19752Test Pattern running Standard 3Kpages High yield 5 K pages Level Sensor No Toner Count Y
41. 3 Middle Cover eene nennen tenente nnne 8 4 AE Muse ASSY 8 5 8 5 Rear Cover 0 1 000 0 8 6 8 6 Frame Assembly oon eere ree re e E e e E e e e page 8 7 DNA ASE Y m page 8 8 6 8 Main Drive ASS Y page 8 9 SiO MP ASS M M page 8 10 6 1 0 5 C page 8 11 8 17 Cover Platen ASS y cse teste tere re re Le Le Uc Ue dtr terere page 8 12 8 16 OPE Unit RM page 8 13 6 15 Scanner ASSY eee page 8 14 8 14 Cassette ASS M AM 8 15 0 15 FUSET ASS E 8 16 8 16 Duplex 8 17 Deal drawings and service parts are declared for the items with higher rate of inferiority and replaceable in the level of service description only f inferiority occurs you can replace the parts by the unit declared in deal drawings and service items Way to observe Part Code amp Description Part code and Description is quoted and controlled by determined standard Refer to
42. 5 Alignment amp Adjustments 6 4 5 Report PROTOCOL LIST This list shows the sequence of the CCITT group 3 T 30 protocol during the most recent sending or receiving operation Use this list to check for send and receive errors If a communication error occurs while the machine is in TECH mode the protocol list will print automatically SYSTEM DATA This list provides a list of the user system data settings and tech mode settings EJ Service Manual Alignment amp Adjustments 6 5 Engine Test Mode The Engine Tests Mode supplies useful functions to check the condition of the engine It tests the condition of each device and displays the result of the test on the LCD It is classified into 5 functions 0 4 and are shown below Outline In order to enter Engine Test mode the method should be especial because this mode is developed for related engineers not for users After Entering the mode the message Engine Test Mode is displayed On the mode an engineer should press the Menu Key gt gt 1 gt 9 gt 3 gt 1 to search each function he would like to test Turn the power off after the test is entirely end 6 5 1 To enter the Engine Test Mode To enter the Engine Test mode Press g o 9 sequence and the LCD briefly displays Engine Test the machine has entered Engine Test Mode 6 5 2 Diagnostic
43. 5 Scalable 1 Bitmap Refer to the attached file Number N A Power Save Yes 5 10 15 30 45min Resolution Normal 600x600dpi 1200x1200 RET Yes Toner Save Yes No dedicated button on CP Memory 16MB FPOT From Stand by Approx 10 seconds From LSU A4 From Cold Status Less than 50 seconds Duplex Print 1815dn Yes Manual Duplex through MP tray would be possible on 1815n model Printable Area 208 x 273 mm Letter Halftone Gray Scale 256levels Scan Method Color CCD Scan Speed Linearity Approx 15sec USB 2 0 USB 2 0 300dpi Letter Size through ADF Gray Approx 20sec USB 2 0 Pentium 4 2 XGHz Color Approx 30sec USB 2 0 128MB RAM Scan Speed Linearity Approx 15sec USB 2 0 through Platen Gray Approx 20sec USB 2 0 Color 75dpi 300dpi Approx 30sec USB 2 0 Service Manual EJ Product Specifications Items Dell Laser MFP 1815dn Remarks Resolution Optical 600 1200 75 300 600dpi horizontal Enhanced 4800dpi 4800dpi Halftone 256level for only optical resolution Scan Size Max Document Width Max 216mm 8 5 Effective Scan Width 208mm 8 2inch Scan to Scan to Application Network Email USB Key Scan To Email Locations 399 locations in the Directory with Search Edit and Store facilities Scan Depth Color 24 bit Mono 1bit for Lineart 8 Bit for Gray scale COPY Copy Quality Text 600x300dpi Selection or Original Image Text
44. 7 4 8 Defective FAX RECEIVE 4 Description The received data is reduced by more than 50 in the printing Check and Cause Solution Check the FAX status of the forwarding side After checking the data of the forwarding side correct the FAX of the forwarding side 7 4 9 Defective Automatic Receiving Description automatic receiving function is not working Check and Cause Solution 1 Check if the RECEIVE Mode is TEL MODE or FAX 1 If the RECEIVE Mode is set to the TEL MODE reset it MODE to the FAX MODE 2 Even after the RECEIVE Mode is changed to the F AX Mode it cannot receive then try to replace the LIU and the Main in sequence 7 20 Service Manual Troubleshooting 7 5 Copy Problems 7 5 1 White Copy Description Blank page is printed out when Check and Cause Solution 1 Check the Scan Cover open 1 Room light ca transit a thin original 2 Check shading profile 2 Remake shading profile in the tech mode 3 Check white black reference voltage in Main PBA 3 Replace U60 if it is defective U60 154 0 5V 060 155 3 3V 7 5 2 Black Copy Description Black page is printed out when Check and Cause Solution 1 Check the CCD problem in Main PBA 1 Check the CCD harness contact 2 Check shading profile 2 Remake shading profile in the tech mode Service Manual 7 21 Troubleshooting 7 5 3 Abnormal
45. 9 80104 140 X 81 631 uud YOLON N31V 1d A99 SUIV 4 21 83711081502 150 851 8149 821 Wes 15 4 96 4 1 9140 fug SAT 2951461 STAVE 19596 2418 YOLOW NIVIN MOLON 4 15 YOLOW GIO LON 4815 YOLON OLON 4315 YOLON NALVTd Idp009 empor 422 40702 VAG SILEVAL NOLON AAV IS SOd d 45 Lad d MOSNAS 1084 4 LINN Adv 1 5 5 S S 022 ueos e eau qaTaqo e NOOIN e 340 5 29 D 48 MYOMLAN db 0 c 950 Service Manual Connection Diagram 10 Connection Diagram MOSN3S SIWOH a qoo ve v HOLATO HOLATO HOLNTO dd qaad HOSN3S I3dvd WS HOSNSS HOSN3S OSN3S HOSN3S 1X3 MAACO s YOSNAS NSI HOLIMS Jd eHaINI NSI OL ANN 0 NadO YOSNAS YOLON 150 asn YOLON AYALLVa lt 10 1 Service Manual Dell 1815dn recommended spare part list
46. Dell 1815dn Service Manual 27 Mar 2006 Information in this document is subject to change without notice 2010 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Precautions 1 Precautions In order to prevent accidents and to prevent damage to the equipment please read the precautions listed below carefully before servicing the printer and follow them closely 1 1 Safety Warning 1 Only to be serviced by appropriately qualified service engineers High voltages and lasers inside this product are dangerous This printer should only be serviced by a suitably trained and qualified service engineer 2 Use only Dell replacement parts There are no user serviceable parts inside the printer Do not make any unauthorized changes additions to the printer these could cause the printer to malfunction and create electric shock or fire haz ards 3 Laser Safety Statement The Printer is certified in the U S to conform to the requirements of DHHS 21 CFR chapter 1 Subchapter J for Class 1 1 laser products and elsewhere it is certi
47. Disassembly and Reassembly Precautions 5 1 General Precautions on Disassembly When you disassemble and reassemble compo nents you must use extreme caution The close proximity of cables to moving parts makes proper routing a must If components are removed any cables disturbed by the procedure must be restored as close as possible to their original positions Before remov ing any component from the machine note the cable routing that will be affected Whenever servicing the machine you must perform as follows 1 Check to verify that documents are not stored in memory 2 Be sure to remove the toner cartridge before you disassemble parts 3 Unplug the power cord 4 Use a flat and clean surface 5 Replace only with authorized components 6 Do not force plastic material components 7 Make sure all components are in their proper position Releasing Plastic Latches Many of the parts are held in place with plastic latches The latches break easily release them carefully To remove such parts press the hook end of the latch away from the part to which it is latched Service Manual 5 1 Precautions 5 2 Front Cover 1 Take out the Cassette 3 If necessary remove the Toner Cartridge Cassette 4 To remove the Front Cover first pull the part below the both side of the Front Cover with a light pressure to the direction of arr
48. Do not install the machine in areas with high dust or moisture levels beside on open window or close to a humidifier or heater Damage could be caused to the printer in such areas 5 Do not place candles burning cigarettes etc on the printer These could cause a fire 1 2 4 Assembly Disassembly Precautions Replace parts carefully always use Dell parts Take care to note the exact location of parts and also cable routing before dismantling any part of the machine Ensure all parts and cables are replaced correctly Please carry out the following procedures before dismantling the printer or replacing any parts 1 Check the contents of the machine memory and make a note of any user settings These will be erased if the mainboard or network card is replaced 2 Ensure that power is disconnected before servicing or replacing any electrical parts 3 Disconnect printer interface cables and power cables 4 Only use approved spare parts Ensure that part number product name any voltage current or temperature rating are correct 5 When removing or re fitting any parts do not use excessive force especially when fitting screws into plastic 6 Take care not to drop any small parts into the machine 7 Handling of the OPC Drum The OPC Drum can be irreparably damaged if it exposed to light Take care not to expose the OPC Drum either to direct sunlight or to fluorescent or incandescent room lighting Exposure for as little as 5 mins can
49. GND DUP GUIDE M_UPPER DUP 6107 001156 JK72 00058A SPRING TS PCT SILP WASHER gt lt X gt lt gt lt gt lt gt lt gt lt gt lt DES JC66 00896A 8 16 15 JC66 00444A ROLLER M IDLE_ DUP SHAFT IDLE ROLL DUP Parts List SEC Parts Code Description and Specification L9 EL 8 16 16 JC66 20901A BELT TIMMING Block Diagram 9 Block Diagram 1084 HOLATO HOLATO Myd OANI HOLIMS AS AST N4dO WHAOO N amp IV Id LL6 V HATH OLON VAT NOSN3S uondo d5s SAAT NST MOV NVTAGON 3NO0Hd ua NN 7I Uasnd d WOSNES d WS 1 anoo Md Ov NM Ave gt 1 0 e oo 290 1 SAVG ASATZ 0 034 i AS Xeno Adans SAWS 10 1289 enuen i SdAH val d d WOR WS 022 AOLL Ov 48 015 Lava 66 02 0 966 5 057 55 sna Wve 91607 dnxoeg NNIG AHOWSW ONVdX3 529 Waa X 8 26 X 8426 snd WOA E E L EX 090 YOLOW 11 3 4166
50. LLC is installed in the computers check NPC and PC are on the same LAN If LAN is connected by routers SyncThru is unable to detect the printers In this case one of protocols which are enabled in NPC should be Installed in the computers 4 In case that the protocol which is enabled in NPC is installed in the computers If TCP IP installed check entry values of IP address subnet mask and default gateway The printer does not print Try Add a Port 7 8 4 SyncThru Installation Problems Problem Solution File Transfer Error message appears when you execute Installation 1 Make sure the previously installed SyncThru is uninstalled 2 If the SyncThru is uninstalled restart your PC 3 If the problem continues In Windows 95 98 delete the sammon dll file in the system directory of Windows in MS DOS mode restart Windows and reinstall it Windows NT stop the spooler service with Services Control Panel delete the file in the System32 directory of Windows NT start spooler service and reinstall it Unable to add the Port list of Dell ports message appears when you add a port Verify that your PC restarts after installing SyncThru 7 30 Service Manual _ Exploded View amp Parts List 8 Exploded Views and Parts List 8 1 Main Exploded Views ssessseeeeeeeneeeenen nennen nnne nne nennen page 8 2 8 2 ASSY M 8 3 8
51. N R FARLIG AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA N KYM TT M LLE LASER S TEILYLLE L KATSO S TEESEEN PST ie UPAR a 28 FAKAS Service Manual EJ Precautions 1 2 Caution for safety 1 2 1 Toxic material This product contains toxic materials that could cause illness if ingested 1 If the LCD control panel is damaged it is possible for the liquid inside to leak This liquid is toxic Contact with the sk in should be avoided wash any splashes from eyes or skin immediately and contact your doctor If the liquid gets into the mouth or is swallowed see a doctor immediately 2 Please keep toner cartridges away from children The toner powder contained in the toner cartridge may be harmful and if swallowed you should contact a doctor 1 2 2 Electric Shock and Fire Safety Precautions Failure to follow the following instructions could cause electric shock or potentially cause a fire 1 Use only the correct voltage failure to do so could damage the printer and potentially cause a fire or electric shock 2 Use only the power cable supplied with the printer Use of an incorrectly specified cable could cause the cable to overheat and potentially cause a fire 3 Do not overload the power socket this could lead to overheating of the cables inside the wall and could lead to a fire 4 Do not allow water or other liquids to spill into the printer this can cause e
52. NGSTON KTD133100 128 Miscellaneous Hardware JC59 00027A UNIT LSU YF792 Printhead 1815dn FRU JC96 03761A ELA UNIT MAIN DRIVE GJ406 Main Gear Assembly 1815dn FRU JC96 03801A ELA UNIT FUSER 110V UG297 Fuser 110V 1815dn FRU JC96 03802A ELA UNIT FUSER 220V UG298 Fuser 220V 1815dn FRU JC96 03760B ELA HOU FRAME ETC GJ445 Frame Assembly 1815dn FRU JC96 03810A ELA HOU ADF TH959 ADF Engine Assembly 1815dn FRU JC96 03774A ELA HOU OPE KJ544 OP Panel Assembly for America in English 1815dn FRU JC96 03774B ELA HOU OPE GJ636 OP Panel Assembly for Europe amp Others in symbol FRU 1815dn JC96 03762A ELA UNIT DUPLEX DRIVE RF274 Duplex Drive 1815dn FRU JC97 02652A MEA TRANSFER ROLLER WJ045 Transfer Roller 1815dn FRU JC96 03778A SCANNER ASSY PF762 Scanner Assembly 1815dn FRU JC92 01828A PBA SUB CONNECTION PF044 PBA Sub Connection 1815dn FRU JC96 03788A ELA HOU PLATEN UG593 Platen Assembly 1815dn FRU Modems Accessories JC92 01746B PBA SUB MODEM JJ312 Modem Card 1815dn FRU JC99 01769B Fax Terminator Plug U4718 FAX Terminator Plug 1600n 1815dn CRU Power Source JC44 00090A SMPS PSP TYPES V2 WH770 LVPS 220V 1815dn FRU JC44 00097A SMPS PSP TYPES V1 WH768 LVPS 110V 1815dn FRU JC44 00107A HVPS ELBERT WH773 HVPS 1815dn FRU Notes CRU Customer Replaceable Units refers to parts that can easily be replaced by the customer without sendin
53. OLDER BELT JB72 00764A PMO HOLDER BELT 6044 000125 RING E JB66 00083A JC66 00530A GEAR IDLE GEAR REDUCTION73 37 JB31 00011A MOTOR STEP SCAN JC96 03819A ELA HOU CCDM 2905 JB70 00145A JC39 00514A ICT SHAFT CCD CBF SIGNAL CCD FFC JB72 00763A 6602 001067 PMO PULLEY BELT TIMING GEAR 6044 000125 RING E JB61 00059A 6107 001135 SPRING ETC BELT SPRING CS JC72 00755A PMO LEVER SENSOR 0604 001095 JC39 00535A JC39 00531A PHOTO INTERRUPTER CBF HARNESS PLA_COVER JB96 01381A CBF HARNESS CCD_HOME ELA UNIT CORE 3301 001413 JC39 00513B JC61 00894A CBF HARNESS OPE HOLDER M CCD JC96 03774A ELA HOU OPE America JC96 03774B 8 14 Cassette Ass y ELA HOU OPE Europe SEC Parts Code JC97 02414A JC96 03854A Description and Specification MEA UNIT CASSETTE OPTION CASSETTE 250 Sheet FRU Item O X Remark JC70 00300G JC70 00301G ADJUST M CST L DELL ADJUST M CST R DELL JG66 40003A JC97 01931A GEAR PINION MEA UNIT HOLDER PAD JC61 00580A JC63 00407A HOLDER M PAD SHEET HOLDER PAD R2 JC70 00314A IPR PLATE PAD JC73 00140A RPR FRICTION PAD JC61 70911A JC61 00603A SPRING ETC EXIT ROLL FD PLATE P KNOCK_UP ala Drawer SEC Parts Code Description and Specification FRU Item O X Parts List Remark 14 7 6107 001166 S
54. OST 1 8 3 6 JC72 01001A _ PMO SUB STACKER 2 8 4 Front Cover Ass y Drawer SEC Parts Code Description and Specification as x Remark JC97 02423A 84 1___ JC63 00953A 8 4 3 JG61 70549A JC61 00953C _ LOCKER 8 4 6 JC70 00478C Description and Specification MEA COVER FRONT COVER M_FRONT SPRING 5 2 ADJUST M_MP L 5 5 FRU Item O X lt gt lt gt lt gt lt gt lt Parts List Remark 8 4 7 JC70 00479C ADJUST M_MPR 4 0 4 1 4 2 4 3 4 6 4 7 4 8 4 9 JC63 00446D TRAY ASF_INPUT_UPPER alo JG66 40003A GEAR PINION 8 4 10 JC63 00444A JC63 00447D 8 5 Rear Cover Ass y SEC Parts Code 18 5 0 JC97 02422A 8 57 8 8 5 2 JC61 00961A TRAY M LINK MP TRAY ASF FOLDER Description and Specification MEA COVER REAR MAGNET CATCH DELL SHEET PORT a m 2 lt gt lt gt lt gt lt gt lt gt lt FRU Item O X Remark JC63 00951A REAR 8 5 4 JC63 00936B COVER M FACE UP JC63 01028A 8 5 6 JC63 00937B COVER M STACKER REAR lt gt lt gt lt gt lt gt lt JC61 01653A STOPPER M STRAP JC61 01583A 8 6 Frame Assembly GUIDE OUTPUT FUSER 5 1 52 5 3 5 4 5 6 5 7 5 8 x SEC Parts Code JC96 03792A Description and Specification ELA HOU FRAME 110V FRU Item
55. PRING CS 2 X 14 8 JC73 00141A CASSETTE 1 1 14 9 JC66 00719A UP 14 10 JC61 00876G FRAME M CASSETTE 1 14 11 JC61 00918L GUIDE M EXTENSION L 1 14 12 JC61 00960A _ GUIDE M EXTEND 5 DELL 1 14 13 JC72 00972A PMO PLATE LOCKER 1 X X X X X X X 14 14 J661 70531A 5 ETC LOCKER PLATE 1 14 15 JC63 00955A 8 15 Fuser Ass y COVER M_SUB CST 1 X SEC Parts Code JC96 03801A JC96 03802A 15 1 JC61 01632A Description and Specification ELA UNIT FUSER 110V ELA UNIT FUSER_220V FRAME P FUSER A 2 2 FRU Item O X Remark 110V 220V 15 2 3 JC66 00426B _ GEAR IDLE 23 15 2 4 6044 000231 15 2 4 JC66 00425A GEAR IDLE 33 X X X 15 3 JC39 00520A HARNESS FUSER CON 15 4 4712 001031 THERMOSTAT alo 15 5 1404 001364 5 ASSY 15 6 JC61 00785A _ HOLDER M IDLE ROLLER 15 7 JC72 40981A PMO ROLLER UPPER DP X X X X X 15 8 JC39 00521A HARNESS FUSER REC 15 9 JC72 41128B PMO GUIDE CLAW GREEN Ala 15 10 6107 001291 5 5 15 11 JC72 20902A _ PEX ROLLER F UP 2 15 12 JC70 20901A IEX SHAFT IDLE F UP ISD DES X X X X X X 15 13 6107 001159 5 5 X 15 15 JC61 01627A 5 X 15 16 JC61 01306B _ HOLDER M_JAMR 15 17 JC61 01305B 15 29 6107 001237 HOLDER M_JAM L S
56. PRING ES w 2 2 25 2 X X X 15 19 JC66 00957A LINK JAM X 15 20 6044 000125 X 15 21 JC63 01005A COVER M FUSER ala 15 22 JC61 01633A _ GUIDE M_REAR 15 23 JC72 00988A PMO ACTUATOR EXIT alo 15 24 JC61 70903A 5 ETC ACTUATOR 15 25 JC72 00382A 5 TX 15 26 JC66 00402A SHAFT M EXIT_F UP lolo X X X X X 15 27 JC66 40209A 15 28 JC61 01625B HOLDER M_REAR_LEVER 15 31 JC61 01699A SPRING ETC PR 15 32 JC66 00599A _ ROLLER PRESSURE 15 33 JC66 01194A ROLLER HEAT N gt gt N X X X X X X 15 34 JC66 10901A _ BEARING PRESSURE R X 15 35 JC61 01629A 5 X 15 36 JC66 01192A GEAR M FUSER 15 37 4713 001207 15 37 4713 001208 15 37 JC75 00095A JC73 40909B 8 16 Duplex Unit 8 15 0 8 15 0 SEC Parts Code LAMP HALOGEN LAMP HALOGEN MEC BRUSH ANTISTATIC RMO RUBBER EXIT F UP Description and Specification a 2 2 m X X X X N 110V 220V JC97 02393B JC61 01594B MEA UNIT DUPLEX FRAME M_DUP JC61 01596A BRACKET P ALIGN DUP JC61 00665A BUSH M FEED DUP JC96 03662B ELA UNIT ROLLER DUP2 6044 000107 RING C JC66 00038A GEAR EXIT F DOWN JC96 03662A ELA UNIT ROLLER_DUP JC66 00900A 6003 000196 PULLEY M 18 DUMMY_DUP SCREW TAPTITE JC65 00017A JC61 01595A TERMINAL P
57. Photo 600x300dpi type selection Photo 600x600dpi Mode Other N A FCOT Stand by Approx 10 seconds Platen Approx 15 seconds ADF From Cold Status 50 seconds Copy Speed SDMC at all mode 27cpm Ltr 25cpm A4 SDMC Single Document Multiple Copy Letter MDSC at Text 14 MDSC Multi document Text Photo Single Co 600x300dpi MDSC at Photo 8cpm Mode 600x600dpi Origin Alignment Platen REAR LEFT ADF Center Resolution Scan 600x300dpi 600 600dpi Print 600 600dpi Zoom Range 25 to 400 for Platen 25 to 100 for ADF Number of Copies 1 199 Preset Y es Contrast Levels 5 level Mode Quality Text Text Photo Photo Service Manual 3 4 Items COPY Continued TELEPHONE Product Specifications Dell Laser MFP 1815dn Remarks Collation Copy Yes Auto return to default mode Yes Time can be changeable 15 30 60 180sec Off Changeable Default mode Contrast Image Reduce Enlarge No of Copies Special Copy N up copy 2 up 4 up ADF only Collation Copy Yes ADF only Auto Fit Copy Yes Platen only ID Copy Yes Platen only Copy 2 side printed original document into one page ex ID Card Copy Clone Yes Platen only Poster Yes Platen only Handset No On hock Dial Yes Search Yes Phone Book by using Phone Book Button Same as Rocky 1 Touch Dial 10 Numeric Key pad No dedicated keys
58. R FUSER RDCN IN 95 JC66 00340A GEAR HUB CLUTCH GEAR RDCN FUSER OUT alo 8 7 8 JC66 00417A 8 7 9 JC66 01158A GEAR EXIT RDCN 87 24 alo gt lt X gt lt gt lt gt lt gt lt gt lt gt lt 8 8 Main Drive Ass y SEC Parts Code Description and Specification ELA UNIT MAIN DRIVE FRU Item O X Remark 8 8 0 JC96 03761A 8 8 1 JC31 00047A MOTOR DC BLDC MAIN BRACKET P GEAR MAIN 1 1 X 8 8 2 JC61 01593A 8 8 3 JC61 01597A BRACKET P MOTOR MAIN 1 X 1 X 00 oja SEC Parts Code JC66 01156A Description and Specification GEAR OPC RDCN 93 61 FRU Item O X Parts List Remark JC66 01157A GEAR OPC DRV 113 33 JC66 01162A GEAR FEED 55 18 6031 000023 6302 001056 WASHER PLAIN GASKET N N 8 9 MP Ass y Drawer r 9 10 SEC Parts Code JC96 03837A Description and Specification ELA HOU MPF FRU Item O X JC61 01603A MP JC97 02443A JC61 01604A MEA IDLE FEED HOLDER M IDLE FEED A 23 2 JC61 00484A SPRING ETC EXIT LOWER IDLE JC61 01605A HOLDER M SHAFT IDLE JC66 01186A ROLLER IDLE FEED gt lt gt lt gt lt gt lt gt lt JC66 01172A _ SHAFT IDLE FEED JC63 00997A COVER M_IDLE FEED alo JC63 01094A _ SHEET GUIDE MP JC66 00396A GEAR IDLE 23
59. a click sound while a key on the OPE panel is pressed on 1 The key is wrong itself or wrongly assembled 2 Even after the key has been replaced it is still wrong try to replace the OPE Ass y and the Main B d in sequence Service Manual Troubleshooting 7 2 3 Not functioning of the fuser gear due to melting away Description Motor breaks away from its place due to gear melting away Check and Cause Solution 1 Check the Heat Lamp 1 Replace the Fuser 2 Replace the Main PBA 3 Replace the SMPS 7 2 4 Paper Empty Description Paper empty sign on the display panel is on even when paper is loaded in the cassette Check and Cause Solution 1 Bending or deformation of the actuator of the paper sen 1 Replace the defective actuator sor 2 The function of the Main PBA is defective Perform 2 Replace the Main PBA Engine Test Mode Perform Engine Test Mode 7 2 5 Paper Empty without indication e Description Paper empty sign does not come on when the paper cassette is empty Check and Cause Solution 1 Bending or deformation of the actuator of the paper sen 1 Replace the defective actuator sor 2 The function of the Main PBA is defective Perform 2 Replace the Main PBA 3 The Connecting wire between the sensor and HVPS 3 Connect the wire properly would be disconnected 7 6 Service Manual Troubleshooting 7 2 6 Door Open
60. ange 0 40 C Maintaining temperature range 25 85 C Preserving Humidity Condition 30 9096 RH Operating atmospheric pressure range 1atm EMI Requirement CISPR FCC CE MIC Safety Requrement IEC950 011950 CSA950 C UL NOM TUV Semko EK CB GOST EPA Power save FUSER AC POWER CONTROL Fuser HEAT LAMP gets heat from AC power The AV power controls the switch with the Triac a semiconductor switch ON OFF control is operated when the gate of the Triac is turned on off by Phototriac insulting part In other words the AC control part is passive circuit so it turns the heater on of f with taking signal from engine control part When HEATER ON signal is turned on at engine the LED of PC501 Photo Triac takes the voltage and flashes From the flashing light the Triac part light receiving part takes the voltage and the voltage is supplied to the gate of Triac and flows into the Triac As a result the AC current flows in the heat lamp and heat is occurred On the other hand when the signal is off the PC501 is off the voltage is cut off at the gate of Triac the Triac becomes off and then the heat lamp is turned of f Triac Q501 feature 24A LV model 16A HV model 600V SWITCHING Phototriac Coupler PC501 Turn On If Current 15mA 50mA Design 16mA High Repetive Peak Off State Voltage Min 600V Service Manual 4 15 System Out
61. anual The contents of this service manual are declared with abbreviations in many parts Please refer to the table AC Alternating Current IC integrated circuit ADF Automatic Document Feeder IDE Intelligent Drive electronics or Imbedded ASIC Application Specific Integrated Circuit ASSY assembly IEEE ded i prava and Electronics BIOS Basic Input Output System IPA Isopropy Alcohol CCD Charge Coupled Device IPM Images Per Minutes CIS Contact Image Sensor LAN CMOS Complementary Metal Oxide Semiconductor Ib SUE eh ee LBP Laser Beam Printer LCD Liquid Crystal Display CPU Processing Unit LED Light Emitting Diode ge ate LSU Laser Scanning Unit dbA MB Megabyte dBM milliwatt MHz Megahertz Ee ore current Nonvolatile random access memory Magne one tnt OPC Organic Photo Conductor d CL PBA Printed Board Assembly M Memon PCL Printer Command Language Printer Control DVM Digital Voltmeter Language ECP Enhanced Capability Port PDL Page Discription Language EEPROM Electronically Erasable Programmable Read PPM Page Per Minute Cy PTL Pre Transfer Lamp EMI Electro Magnetic Interference Qty Quantity ER electrophotographic RAM E EPP Enhanced Parallel Port ROM Read Only Memory 2 SCF Second Cassette Feeder pa deue I SMPS Switching Mode Power Supply CND ground SPGP SEC Printer Graphic Processor HBP Host Based Pr
62. ble the fuser and remove the jammed paper and clean the surface of the pressure roller with dry gauze Remove the jammed paper after disas sembling the fuser Clean the surface of the pressure roller with dry gauze Remove the toner particles stained on the rib Check the assemblage and perfor mance of the exit Troubleshooting 7 1 5 Multi Feeding C Description Multiple sheets of paper are fed at once Check and Cause Solution Solenoid malfunction the solenoid does not work properly Perform Engine Test Mode Diagnostic Mode 2 Friction Pad is contaminated with foreign matter oil 3 The face of paper is blended 7 1 6 Paper rolled in the fuser 1 Replace the solenoid if necessary 2 Clean the friction pad with soft cloth dampened with IPA Isopropyl Alcohol 3 Use the smooth paper e Description If contaminated intervals of 57mm on the back of a paper Check and Cause Solution 1 Contamination of the pressure roller Background Hot off set 1 Disassemble the fuser clean the area between the Heat roller and Thermistor and remove the foreign matter off of the pressure roller 2 If background appears badly in the printing fix it by referring to the solutions for background Service Manual Troubleshooting 7 1 7 Paper rolled in the OPC e Description Paper is rolled up in the OPC Check and Cause Solution
63. e engine board and HVPS the bad contacts between power supply in the side of the Developer and charge terminal of HVPS 3 If steps 1 and 2 above did not correct the problem replace the HVPS 7 12 Service Manual Troubleshooting 7 3 7 Uneven Density Description Print density is uneven between left and right m Check and Cause Solution Digita 1 The pressure force on the left and right 1 Replace both the left and right Spring Digita springs of the transfer roller is not even Holder Digita the springs are damaged the transfer Digita roller is improperly installed or the trans fer roller bushing or holder is damaged Digita 2 The life of the Developer has expired 2 Problem with the toner cartridge replace the toner cartridge and try to print out 3 The toner level is not even on the devel oper roller due to the bad blade 7 3 8 Background e Description Light dark background appears in whole area of the printing Check and Cause Solution Digital Printer m igita He 1 Recycled recording paper has been 1 Quality is not guaranteed when using recy Digital Printer used cled paper Digital Printer Digital Printer 2 The life of the Developer has expired 2 Replace the toner cartridge Digital Printer 3 The up to down movement of the trans 3 Clean the busing on the transfer roller fer roller is swift 4 The HVPS is normal 4 Replace the HVPS
64. e parts and F W and engine parts is consisted of the mechanical parts comprising Frame Feeding Developing Driving Transferring Fusing Cabinet and H W comprising the main control board power board operation panel PC Interface The main controller is consisted of ASIC CHORUSm parts Memory parts Engine Interface parts and it functions as Bus Control I O Handling drivers amp PC Interface by CPU The Engine Board and the Controller Board are in one united board and it is consisted of CPU part and print part in functional aspect The CPU is functioned as the bus control I O handling drivers and PC interface The main board sends the Current Image Video data to the LSU and manages the conduct of Electro photography for print ing It is consisted of the circuits of the motor paper feed pass driving clutch driving pre transfer lamp driving current driving and fan driving The signals from the paper feed jam sensor and paper empty sensor are directly inputted to the main board Printing Method Laser based Electro photography Supported Operating Systems Windows 98 2000 2003 NT4 0 ME XP MAC English only no status monitor web download only Linux Red Hat 8 0 9 0 Fedora Core 1 3 Mandrake 9 0 10 2 SUSE 8 2 9 2 Emulation SPL GDI PCL6 PS3 PCL5e Maximum Paper Size Legal Effective Printing Width Letter Legal 208 4 202 Resolution Addressable 1200 x1200 dpi600x600 dpi Tr
65. e roller 37 7 mm Supply roller 37mm Develop roller 35 3 mm Transfer roller 45 3 7 3 4 Black White Spot 1 Clean each voltage terminal of the Charge Supply Develop and Transfer roller remove the toner particles and paper par ticles 2 Clean the right Gear that has a relatively small gap of the teeth in the OPC 3 If the malfunction persists replace the developer Description 1 Dark or blurry black spots occur periodically in the printing 2 White spots occur periodically in the printing Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Check and Cause Solution 1 If dark or blurry black spots occur periodically the rollers in the Developer may be contaminated with foreign matter or paper particles Charge roller 37 7 mm interval OPC drum 75 5 mm interval 2 If faded areas or voids occur in a black image at intervals of 75 5 mm or black spots occur elsewhere the OPC drum surface is damaged 3 If a black image is partially broken the transfer voltage is abnormal or the trans fer roller s life has expired 1 Run OPC dleaning Mode Print and run the Self test 2 or 3 times 2 In case of 75 5 mm interval unremovable in 1 cleanly remove foreign substances stuck on the OPC location equivalent to black Spots and white spots with a dry duster 3 The transfer roller guarantees 60 000 sheets pr
66. e without notice See below for product specifications 3 1 Product Overview Concept MFP of high speed Target User Small amp Medium Business Customer Benefits Sales Points Fast Printing Speed 25ppm A4 27ppm in Letter Multifunction Network Solution Scan to Email Scan to SMB Scan to FTP Duplex Capability Direct USB Connectivity 2nd Version PDF Direct Printing Small Foot Print Key Features 25 ppm Print speed 14 cpm Copy Speed 1200 api Print Resolution Addressable PCL6 PS3 SCX 5530FN 64MB System Memory 32MB DIMM 5530FN 50 ADF 250 sh Paper Input 150 sh Paper Output 33 6 Kbps Fax Modem 5530FN only Duplex Print 5530FN only Service Manual EJ Product Specifications 3 2 Product General Specifications Items Remarks General Major Features Fax Copier Print Scan ADF Scan to USB Key Size W D H w o Hand Set 450mmx423mmx456mm 17 7x16 7x18 Net Weight Inc Toner Cartridge 17 5kg Net Weight exc Toner Cartridge 16 5kg Gross Weight with package 22 5kg LCD 16 2 Char w o back light Interface USB2 0 High Speed MPU Chorus m 300MHz System Bus 100MHz Power Consumption Printing Operation 450W EPA Sleep Mode 30W EPA Power Switch Yes Power Supply Input Voltage Low Voltage 110 127VAC High Voltage 220 240VAC Input Frequency 50 60Hz 3Hz Noise
67. ecute opera tion block by flash memory within system program and to control whole system Main function block Completely Integrated System for Embedded Applications PVC Dual Single Beam LVDS Pad VDO HSYNC Support A3 1200dpi multi pass color HPVC Dual Single Beam LVDS Pad VDO HSYNC Support 4 600dpi multi pass color DMA 6 Channels if not use 4 4ch is available for external DMA if CIP4E used a4 DMA channel use 2ch available for external DMA Operation Frequency CPU Core gt over 300MHz System Bus gt 100MHz Operation Voltage Core Voltage gt 1 2V I O Pad Voltage gt 3 3V RTC Voltage gt 3V 2 Flash Memory Record System Program and download System Program by PC INTERF ACE FAX for Journal List and Memory for One Touch Dial Speed Dial List size 16M Byte NOR Flash Access Time 90ns Max Page Access Time 25ns Max Service Manual 44 System 3 SDRAM is used as Swath Buffer in Printing Scan Buffer in Scanning ECM Buffer in FAX receiving and System Working Memory Area size 64Mbyte Basic 96Mbyte Duplex 4MB System Working Memory Area and Scan Buffer 4MB FAX Memory Receive Area 16MB Printing System Working Memory Area Max Frequency 166MHz store Fax Receive Memory Data by using Battery 4 1 2 FAX Section Modem Part BLOCK DIAGRAM Tel Line L Ext Line Sound Output Impleme
68. ed Do not touch the machine or the power cord if it is still connected to the wall socket in these weather conditions 10 Avoid damp or dusty areas install the printer in a clean well ventilated location Do not position the machine near a humidifier Damp and dust build up inside the machine can lead to overheating and cause a fire 11 Do not position the printer in direct sunlight This will cause the temperature inside the printer to rise possibly leading to the printer failing to work properly and in extreme conditions could lead to a fire 12 Do not insert any metal objects into the machine through the ventilator fan or other part of the casing it could make contact with a high voltage conductor inside the machine and cause an electric shock Service Manual Precautions 1 2 3 Handling Precautions The following instructions are for your own personal safety to avoid injury and so as not to damage the printer 1 Ensure the printer is installed on a level surface capable of supporting its weight Failure to do so could cause the printer to tip or fall 2 The printer contains many rollers gears and fans Take great care to ensure that you do not catch your fingers hair or clothing in any of these rotating devices 3 Do not place any small metal objects containers of water chemicals or other liquids close to the printer which if spilled could get into the machine and cause damage or a shock or fire hazard 4
69. efective of LCD Panel on the front cover if the 2 Replace the control board LCD of Panel does not appear after normal warming up 3 Replace the LCD panel 7 8 Service Manual 7 2 10 Vertical Line Getting Curved Troubleshooting e Description When printing vertical line gets curved Check and Cause Solution 1 If the supply of 24v is unstable in the Main Control board linking with LSU check drive by Engine Test Mode Diagnostic Code 1 LSU Motor on 1 Replace LSU 2 Replace the Main Control board Service Manual Troubleshooting 7 3 Printing Quality Problems 7 3 1 Vertical Black Line and Band Description 1 Straight thin black vertical line occurs in the printing 2 Dark black vertical band occur in the printing Check and Cause Solution igital 1 Damaged develop roller in the Developer 1 If causes 1 and 2 occur in the developer igital Painter Deformed Doctor blade cartridge replace the developer and try to igital Painter print out igital Painter 2 Scratched surface of the charge roller in 2 Replace the transfer roller if occurred as igital Painter the developer No 3 3 Partial depression or deformation on the surface of the transfer roller 7 3 2 Vertical White Line Description White vertical voids the image Check and Cause Solution Pri igita i iter 1 Foreign
70. eing expired are collected to use it is judged as the recycled devel oper Troubleshooting Fault Signs Cause amp Check Solution Ghost amp Image Contamination The printed image is too light or dark or partially contami nated black Totally contaminat ed black Black image print ed out The density of print outs is too dark and ghost occurs 1 The printed image is too light or dark or partially contami nated black 1 Check whether foreign sub stance or toner are stuck to the terminal point of contact of the developer 2 Check whether the terminal assembly is normal 2 Totally contaminated black Black image printed out 1 Check whether foreign sub stances are stuck to the ter minal point of contact of the developer and the state of assembly Especially check the charged roller terminal 3 The printed image is dark and ghost occurs 1 Check foreign substance attached to the terminal point of contact of the developer and the state of assembly Especially check the devel oping roller terminal 1 All of 1 2 above 1 Remove toner and foreign sub stances adhered to the contact point of the developer 2 The contact point of the unit facing that of the developer also must be cleaned 3 If the terminal assembly is unsafe Fully stick the terminal to or reassemble it after disassem bling Disassemble the side pla
71. em Data Error Rate Dram Test Notify Toner Rom Test Clear All Memory Pattern Test Clear Count Shading Test Flash Upgrade E Service Manual Alignment amp Adjustments 6 4 3 Data Setup SEND LEVEL You can set the level of the transmission signal Typically the Tx level should be under 12 dBm Caution The Send Fax Level is set at the best condition in the shipment from factory Never change settings arbitrarily DIAL MODE This function can choose dial method Default Dial Dial Pulse MODEM SPEED You can set the maximum modem speed Communication is done with modem speed automatically set at lower speed when communicating with a slow er speed modem since communication is done on the standard of the side where modem speed is low for transmission reception It is best set 33 6Kbps as default setting ERROR RATE When the error rate is about exceed the set value the Baud rate automatically adjusts to 2400 bps This ensures that the error rate remains below the set value You can select the rate between 5 and 10 CLEAR ALL MEMORY The function resets the system to factory default settings This function is used to reset the system to the initial value when the product is functioning abnor mally All the values are returned to the default values and all the information which was set by the user will be erased lt Method gt 1 Select the MEMORY CLEAR at the TECH MODE 2 Push the ENTER button 3 Se
72. er take care to ensure that the Cover Open Switch is not trapped 14 Remove the three screws securing the Scan Motor Ass y and remove it Scan Motor Ass y Service Manual EJ Precautions 16 Unplug the connector from the Open Sensor Ass y 19 Unplug the Harness from the CCD Home Sensor and release the CCD Home Sensor as shown below 17 Unlatch the Open Sensor and remove it as shown below CCD Home Sensor Harness y Le c E Sensor Lever Open Sensor CCD Holder 5 44 Service Manual Precautions 5 8 ADF Ass 1 Before you remove the ADF Ass y you should remove Rear Cover Refer to 5 4 Side Cover Left Right Refer to 5 6 Scanner Ass y Refer to 5 7 2 Release the ADF Harness from the underneath the Platen Cover Ass y 3 Remove the two screws securing the ADF Engine Ass y and remove it Notice Take care to thread the ADF Harness through the Platen Cover 5 4 Remove the Open Cover as shown below Open Cover Notice When working on the ADF Motor Ass y take care not to contaminate any of the rubber surfaces with grease 5 Release the Bush and rotate it until it reaches the slot as shown below Then lift the Pick Up Ass y out Service Manual EJ Precauti
73. es Dot Counter System Outline 4 System Outline This document is the product specification for Dell 1815dn Dell 1815dn is a Multi Function Peripheral MFP integrating a plain fax a B W laser printer a color flatbed scanner and a B W copier Dell 1815dn is devel oped for small workgroup and personal office customers The main product concept is High Speed High Quality This model has 27ppm print speed sec transmission speed for fax 33 6kbps fax transfer rate optical 600 dpi color scanner and 1200 dpi printer Dell 1815dn is developed to meet standard approvals of FCC Part 15 Class B FCC Part 68 IC 60950 and cUL for the US and Canada Other markets covered are Europe Latin America and Emerging Markets Agency Certifications will be attained to enable launch in all target markets 4 1 System Configurations Dell 1815dn is made up of the Main Control part Operation Panel part Scanner part Line interface part and Power part Each Part is a separate Module which focuses on common and standard design of different kind of products Main control part adopting Fax amp LBP Printer exclusive Controller is composed of 1 CPU and 1 Board Scanner part is composed of ADF and Platen and is connected with Main by Harness Line Interface part is designed to apply TBR21 standard Domestic Europe etc 4 1 1 CPU Part 1 ARM920T which is exclusive controller to execute Printer amp F AX Function and to ex
74. fax Yes Fax Forward to Yes Enable Disable Email Addresses max 10 locations Memory RX Yes Functions Voice Request No Yes Yes Polling No Earth Recall No Max modem Speed Yes Auto Reduction Yes FW Remote upgrade Yes Junk Fax barrier Yes Secure Receive Yes Memory Back up Yes Max 43hours Service Manual Items Paper Handling Paper Handling Continued Product Specifications Dell Laser MFP 1815dn Remarks Capacity Main Tray 250sheets 20165 50 Sheets Optional Cassette 250sheets Output Capacity Face Down 150Sheets 20lb Face Up 1Sheet Output Control Face Up Down controlled manually by opening rear cover Paper Size Main Tray A4 Letter Legal Folio Executive B5 A4 Oficio Bypass Envelope6 3 4 7 3 4519 10 DL C5 B5 3 x5 Paper Weight Main Tray 16 24 Ib Bypass 16 43 lb Paper Path Standard output Bottom to Middle Front FIFO Straight Through Face up Single Sheet Paper Size Max 216 x 356mm 8 5 x14 Min 76 x 127mm 3 x5 ADF Paper Weight 12 5 28lb Capacity 50 sheets Document Size Width 142mm 216mm 5 6 8 5 Document Size Length 148 mm 356mm 5 8 14 0 Document Thickness 0 075mm 0 13mm 0 003 0 005 Jam Rate Cassette 1 2000 In H H and L L condition the 2nd Feeder spec of JAM rate and Mis pickup rate Double Feed is doubled Cassette Jam 1 1000 Double Feed 1 500 ADF
75. fied as a Class laser product con forming to the requirements of IEC 825 Class laser products are not considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Warning gt gt Never operate or service the printer with the protective cover removed from Laser Scanner assembly The reflected beam although invisible can damage your eyes When using this product these basic safety pre cautions should always be followed to reduce risk of fire electric shock and injury to persons ATTENTION ATTENZIONE PRECAUCION ADVARSEL ADVARSEL VARNING CAUTION INVISIBLE LASER RADIATION WHEN THIS COVER OPEN DO NOT OPEN THIS COVER VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GE FFNET NICHT DEM STRAHL AUSSETZEN RAYONNEMENT LASER INVISIBLE EN CAS D OUVERTURE EXPOSITION DANGEREUSE AU FAISCEAU RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA EVITARE L ESPOSIZIONE AL FASCIO RADIACION LASER IVISIBLE CUANDO SE ABRE EVITAR EXPONERSE AL RAYO USYNLIG LASERSTR LNING VED BNING NR SIKKERHEDSBRYDERE ER UDE AF FUNKTION UNDG UDSAETTELSE FOR STR LNING USYNLIG LASERSTR LNING N R DEKSEL PNES STIRR IKKE INN STR LEN UNNG EKSPONERING FOR STR LEN OSYNLIG LASERSTR LNING N R DENNA DEL R PPNAD OCH SP RREN R URKOPPLAD BETRAKTA EJ STR LEN STR LE
76. for Noise Robustness 4 4 Service Manual System Outline 4 1 3 Line Interface Part This is Connection Part between system and PSTN Public Switched Telephone Network and primary circuit is usually located Main functions are Line Interface Telephone Connection and Line Condition Monitoring 1 Telephone Line Connection 7 Modular Plug RJ 11C LIU PBA Modular Type 623 PCB4 4 Line Code Length 2500 50mm Line Code Color Black ON HOOK state Characteristic 1 DC Resistance DP Dial Mode Direct Current 30mA 50 3000hm 2 DTMF Dial Mode Direct Current 20mA 50 540 2 Ring Sensitivity gt Ring detection Voltage 40Vrms 150Vrms condition Current 25mA Frequency 15Hz product Margin 30Vrms 150Vrms Ring detection Frequency 15 3Hz 68Hz condition Voltage 45Vrms Current 25mA product Margin 15Hz 70 2 Ring detection Current 20 100mA condition Voltage 40Vrms Frequency 20Hz product Margin over 15mA 3 False Ring Sound Ring Frequency 750 Hz 1020 Hz Ring interrupt Cycle On Off depending on input Ring Signal Cycle Service Manual m System Outline 4 1 4 Scan Part Pictorial signal input part output signal of CCD passes through Bypass Cap change to ADC at HT82V26 defined signal between HT82V26 and CHORUSm processes the Image signal When AFE accept each pixel CDS Correlated Double Sampling technique which samples arm level twice is u
77. g an onsite technician FRU Field Replaceable Unit a part that can be replaced or added by onsite technician
78. gt lt 10 2 8 JC66 00458A GEAR IDLE 35 ADF 6044 000125 RING E 10 2 10 JC66 00456A 40 21 ADF 10 2 11 6031 000019 WASHER PLAIN JC61 00387A SPRING ETC PAD 10 2 13 6031 001511 WASHER PLAIN 10 2 14 JC66 00557B ADF XRX 10 2 15 JC66 00454A LLINK M SWING ADF JC66 00457A JC66 00455A GEAR SWING 31 20 ADF GEAR 58 25 ADF 5 5 10 2 18 6031 000023 WASHER PLAIN 10 2 19 JC66 00556A IMPELLER ADF JC97 01939A MEA UNIT ADF UPPER A 23 2 2 10 3 1 JC63 00375A COVER M ADF UPPER R2 JC97 01940A MEA UNIT HOLDER ADF alo 10 3 2 1 JC61 00893A MHOLDER M PAD ADF 10 3 2 2 JC61 00387A 5 ETC PAD JC63 00373A SHEET ADF HOLDER alo x gt lt gt lt gt lt gt lt 10 3 2 4 JB73 00052A _ RUBBER JC66 00738A DAMPER PAD ADF_R2 JC97 01962A UNIT PICKUP DELL 10 4 1 JC72 00734A __ ADF JB66 00103A GEAR ADF 38 A 23 2 2 10 4 3 JC61 00963A _ STOPPER M PICKUP ADF 10 4 4 6044 000159 10 4 4 JC66 00561A SHAFT ADF PICKUP JB70 00168A 6031 000023 ICT PIN ADF WASHER PLAIN a m 2 2 10 4 7 JB66 00102A UP IDEL 38 10 4 8 JB75 00300A UP ROLLER ASSY JB72 00823A PMO SLEEVE PICK UP 5
79. haft then left side Idle slid the right to left from the Shaft and take out the MP Pick Up 5 as shown below MPF Housing MP Pick Up Ass y 5 30 Service Manual Precautions 5 23 Feed Roller Parts Before you remove the Feed Roller Parts you should remove Pick Up Roller Ass y Refer to 5 17 Duplex Guide Housing Refer to 5 18 Middle Cover Ass y Refer to 5 20 MPF Housing Refer to 5 22 2 Remove the two screws securing the both side of the Guide Paper and then remove the Guides DS ee Guide Paper E Op x S DEO SF z Em 2 4 Release the E Ring securing the Feed2 Gear and remove it E Ring 3 Pull up the Feed Idle Shaft and the Bushs with Spring 5 Remove the three screws securing the Feed Bracket Unit and then remove the Feed Bracket Unit and Feed2 Shaft Feed Bracket Unit Feed2 Shaft Service Manual E Precautions 6 If necessary release the three E Rings securing the 8 Pull up the Feed1 Roller from the Bushing as shown Gears T2 Idle Retard Idle and then remove the below Gears from the Feed Bracket as shown below Idle Gear Bracket Retard Gear T2 Idle Gear 2 A Notice Be aware of the E Rings to ensure they are not S 27 LA lost 7 Remove the Clutch U
80. he Fuser Ass y and then pull the Fuser Ass y E Fuser Ass y SS gt 52 3 Release the CON Harness and REC Harness from the Thermostat and then remove the three screws securing the Thermostat and remove it REC Harness CON Harness 4 To remove the Halogen Lamp first release REC Harness from the left side of the Halogen Lamp and then release the CON Harness from the right side of the Halogen Lamp as shown below REC Harness CON Harness 5 Remove the two screws securing the both side of the Halogen Lamp and then release in the direction of arrow as shown below ew A Halogen Lamp Service Manual Precautions 6 Remove the two screws securing the IInput Guide 8 Remove the three screws securing the Idle Gear and remove it Bracket and remove it Idle Gear 9 Remove the one screw securing the Fuser Cover and release the Fuser Cover from the Fuser Frame 7 Unplug the connector from the Input Guide and remove the one screw securing the Thermistor and remove it Service Manual 57 Precautions 10 Release the Fuser Gear and HR Bush and then 11 Remove the Jam Link Lever L R and Jam Holder remove the Heat Roller as shown below L R and then remove the Pressure Roller as
81. hes for the New Print Server is on the same LAN If you want to search for a New Print Server your PC and the print server should be on the same LAN The print server name is displayed but the Select the Network menu from the front panel menus Check that the test page is not printed test page is printed If the Network menu is not displayed or the test page is not printed turn off the printer then turn it back on Firmware upgrade process is completed An IP address should be assigned to upgrade the Firmware But upgrading is not executed Make sure that IP address is entered in Print Server If an IP address is not entered reassign it and try again Service Manual 7 29 Troubleshooting Problem SyncThru is unable to automatically detect printers Solution 1 Check LAN cable is connected to the printers Check LAN cable is connected to the printers yourself sure that there are the connected printers shown in network neighborhood If not check the communication status of the printers If IP address is assigned to the computers try ping command 2 If the protocols of NPC are disabled DLC LLC should be installed in the computers elf SyncThru is unable to detect printers with DLC LLC installed in the computers check whether NPC and PC are on the same LAN If LAN is connected by routers SyncThru is unable to detect the printers more than one of the protocols of NPC are enabled and DLC
82. inside the fuser cheek The feed sensor Nith diagnostic mode the exit 1 Replace the HVPS it necessary Description 1 Recording paper is jammed in front of or inside the fuser 2 Recording paper is stuck in the discharge roller and in the fuser just after passing through the Actuator Feed Check and Cause Solution 7 2 Service Manual 1 If the paper is completely fed out of the printer but Jam 2 occurs Exit sensor is defective After the paper is completely dis charged actuator Exit should return to the original position to shut off the photo sensor Sometimes it takes longer than it should and does not return 2 If the paper is rolled in the Fuser Roller This occurs when a Guide claw is broken away or transformed It occurs when the Guide slaw spring is broken away or transformed It occurs when the Heat Roller or Pressure Roller is seriously contami nated with toner powder 3 Paper is accordion jammed in fuser 1 N Check if the exit sensor actuator is defective Check if the actuator exit is deformed Check if the lever part is deformed in shape Check whether burrs occur in the assembly part of the actuator exit or not and if the actuator is smoothly operated Check if foreign matters and wire get caught in the actuator exit s operation If the paper is stuck in the fuser dis assem
83. inting If the roller s life is expired replace it 4 In case of 37 7 mm interval unremovable in 1 take measures as to replace the develop er cartridge and try to print out 5 Clean the inside of the set against the paper particles and foreign matter in order not to cause the trouble Service Manual 7 11 Troubleshooting 7 3 5 Light Image Description printed image is light with no ghost Check and Cause Solution 1 Develop roller is stained when the toner 1 Check if the Toner Save Mode is off of developer cartridge is almost con sumed 2 Ambient temperature is below than 10 C 2 No 1 Replace the developer cartridge and try to print out 3 Bad contact caused by the toner stains 3 2 Wait 30 minutes after printer is pow between the high voltage terminal in the ered on before you start printing HVPS and the one in the set 4 Abnormal output from the HVPS 4 No3 Clean up the contaminated area by Run self test and check 1 4 the toner 5 Replace the HVPS if the problems are not solved by the above four directions 7 3 6 Dark Image or a Black Description printed image is dark Check and Cause Solution 1 No charge voltage in the Main PBA 1 Clean the high voltage charge terminal Perform Engine Test Mode Diagnostic code 4 HVPS check 2 Check the state of the connector which 2 Charge voltage is not turned on due to connects th
84. inting SPL SEC Printer Language HDD Herd DSk Drive Spool Simultaneous Peripheral Operation Online HV high voltage sw Switch s ran Uppy Sync Synchronous or synchronization ur modaga USB Universal Serial Bus Input and Output E Service Manual Reference Information 2 3 The Sample Pattern for the Test The sample pattern shown in below is the standard pattern used in the factory The life of the toner cartridge and the printing speed are measured using the pattern shown below The image is 70 of the actual 4 size 2 3 1 4150 19752 Standard Pattern This test page is reproduced at 70 of the normal 4 size YZ1234567890ABCDEFG ue MNORQRSTUVWXYZ1234567890ABCDEFGHIIKLMNOPORSTOVS ABCDEF Stephen J Singel Labanda Sinpat Abarress Tendar BSF URANGLE LSA Funtres Solber Netener 27 March 2003 Jonathan Q Maderia Inpert Mampem Abaress 2343 Stantin Dawer Lank Benhibe SDF Mr Maderia 5 5 5 5 o e E 5 5 lt E 2 5 90 5 8 E E n a E 2 2 En p m Q a Nam liber tempor cum soluta nobis eleifend option cogue nihil consequat velillum Dolore eu zril feugiat nulla 4 facilisis at vero eros accumsan et iust odio dignissim qui blandit praesent lutatum ril lobortis nisl aliquip ex 2 ea commodo consequat Duis autem vel eum ir ure dolor in hendreritin vulputate velit esse molestie tincidunt
85. isplay Refer to the table below to locate and clear the paper jam Operator Panel Message Location of Jam Go to Check Inside a fuser area Paper Jam 0 Paper Feed Jam tray 1 Paper Feed Jam tray 1 or Open Front Door Paper Feed Jam optional tray 2 Paper Feed Jam optional tray 2 Paper Jam 1 Fuser Area Jam Fuser Area Jam Cartridge Area Paper Jam 2 Paper Exit Jam Paper Exit Jam Open Rear Door Duplex Jam 0 in the duplex unit Duplex Jam 0 Check Inside a Duplex Jam 1 between the duplex unit and Duplex Jam 1 To avoid tearing the paper pull the jammed paper out gently and slowly Follow the steps below to clear the jam 6 2 3 Paper Feed Jam tray 1 1 Open and close the front cover The jammed paper automatically exits the printer If the paper does not exit go to the next step 2 Pull the paper tray open 3 Remove the paper by gently pulling it straight out If you cannot see the paper or the paper does not move when pulled check the fuser area For more information see Fuser Area Jam 4 Insert the paper tray into the printer until it snaps into place Printing automatically resumes Service Manual Alignment amp Adjustments 6 2 4 Paper Feed Jam optional tray 2 1 Pull the optional tray 2 open 3 Pull the tray 1 half 2 Remove the jammed paper from the printer
86. le for external DMA if CIP4E used a4 DMA channel use 2ch available for external DMA HPVC Dual Single Beam LVDS Pad VDO HSYNC Support A4 600dpi multi pass color PVC Dual Single Beam LVDS Pad VDO HSYNC Support 1200dpi multi pass color UART 5 Channels ChannelO supports DMA interrupt Operation INTERRUPT 6 External Interrupts 26 Internal Interrupts TIMER 6 System Timers 4 300 400 600 1200dpi CIS CCD image sensor interface Color Mono grey image Binary image scan support 600dpi Color Mono Copy support Image processing for High End MFP Digital Copier MH MR MMR CODEC function for fax Scan image max A4 1200dpi pixel processing Copy image max A4 600dpi pixel processing NAND Flash 8 16 Bits H W ECC Generation Controller Auto Boot Mode using internal SRAM 4KB MAC 10M 100Mbps Full IEEE 802 3 compatibility PPI IEEE1284 compliant parallel port interface GEU Graphic Execution Unit Service Manual System Outline Items Specification Remark RSH Fully Hardware Rotator Scaler Halftoner support Engine Controller LSU Interface unit contained APC function Step Motor 4 Phase PWM 8 Channels ADC 8 Channels BLDC clock support APC DAC 2 ea 12C Controller I2C bus SM bus Slave Device Support I2C Version 2 1 RTC RTC Core Voltage 3V PLL 2 PLL MAIN H PVC Service Manual m System Outline
87. lect you country There are four country groups Refer to the table below 4 Push the ENTER button then it will clear all memory NOTICE Always perform a memory clear after replacing the main board Otherwise the system may not operate properly Country Group USA Canada UK Russia Southafrica USA Canada UK Russia South Africa Mexico Germany India Brazil France Oman Italy Poland Spain Bangladesh Austria Kuwait Netherlands Moroco Belgium Algeria Country Portugal Pakistan Sweden UAE Norway Bahrain Denmark Srilanka Finland Saudi Arabia Switzerland Chile Greece Peru Ireland Argentina Turkey Hungary Romania Bulgaria Czech Service Manual Alignment amp Adjustments FLASH UPGRADE The Firmware Upgrade function and has two methods Local and Remote 1 Local Machine RCP Remote Control Panel mode This method is for Parallel Port or USB Port Connect to PC and activate RCP Remote Control Panel to upgrade the Firmware lt Method gt How to Update Firmware using RCP 1 Connect PC and Printer with Parallel Cable or USB Cable 2 Execute RCP and select Firmware Update 3 Search Firmware file to update with Browse Icon 4 Click Update icon firmware file is transmitted to Printer automatically and printer is initialized when it fin ished 5 Click Refresh icon and check what is updated DOS Command mode This method is just for Parallel Port Connect to PC with Parallel cable a
88. lectric shock Do not allow paper clips pins or other foreign objects to fall into the printer these could cause a short circuit leading to an electric shock or fire hazard 5 Never touch the plugs on either end of the power cable with wet hands this can cause electric shock When servicing the printer remove the power plug from the wall socket 6 Use caution when inserting or removing the power connector The power connector must be inserted com pletely otherwise a poor contact could cause overheating possibly leading to a fire When removing the power connector grip it firmly and pull 7 Take care of the power cable Do not allow it to become twisted bent sharply round corners or other wise damaged Do not place objects on top of the power cable If the power cable is damaged it could overheat and cause a fire or exposed cables could cause an electric shock Replace a damaged power cable immediately do not reuse or repair the damaged cable Some chemicals can attack the coating on the power cable weakening the cover or exposing cables causing fire and shock risks 8 Ensure that the power sockets and plugs are not cracked or broken in any way Any such defects should be repaired immediately Take care not to cut or damage the power cable or plugs when moving the machine 9 Use caution during thunder or lightening storms Dell recommends that this machine be disconnected from the power source when such weather conditions are expect
89. line 4 1 10 Toner Cartridge In the toner cartridge the OPC unit and the developer unit are in body The OPC unit has OPC drum and charging roller and the developer unit has toner toner cartridge supply roller devel oping roller and the blade 4 1 11 LSU Laser Scanner Unit The LSU unit is controlled by video controller It scans the video data received from video controller with laser beam by using the rotation principle of the polygon mirror to create the latent image on the OPC drum It is the core part of LBP The OPC drum rotates as the same speed as the paper feeding speed It creates the HSYNC signal and sends it to the engine when the laser beam of the LSU reaches the end of the polygon mirror and the engine detects the HSYNC sig nal to arrange the vertical line of the image on the paper After detecting the HSYNC signal the image data is sent to the LSU to arrange the its margin on the paper The one side of the polygon mirror is one line for scanning 4 1 12 Fixing Part FUSER The fuser is consisted of the Heat Lamp Heat Roller Pressure Roller Thermistor and Thermostat It adheres the toner to the paper with pressure and a heat to complete the printing job 4 1 13 TRANSFER Ass y It is consisted of PTL pre transfer lamp and Transfer Roller The PTL sends a light to the OPC drum makes the current on the drum surface to low and improve the transfer efficiency The transfer roller delivers the t
90. manual In the service manual the items are about the possible set up by user 1 Paper Setting Paper Tray Paper Size 4 Fax Feature Delay Fax Priority Fax Add Cancel 7 Sound Volume Speaker Ringer Key Sound Alarm sound 2 Copy Setup Change Default Timeout 5 Advanced Fax Send Forward RCV Forward Toll Save Junk Fax Setup Secure Receive Prefix Dial No Stamp RCV Name ECM Mode 8 Machine Setup Machine ID Date amp Time Clock Mode Dial Mode Language Power Save CCD Power Save USB Mode 3 Fax Setup Receive Mode Ring to Answer Contrast Redial Term Redials MSG Confirm Auto Report Auto Reduction Discard Size 6 Reports Phone Book Send Report RCV Report System Data Scheduled Jobs Tx Confirm Junk Fax List 9 Maintenance Clean Drum Notify toner Clear Memory Service Manual 6 11 Alignment amp Adjustments 6 4 Tech Mode 6 4 1 How to Enter Tech Mode In service tech mode the technician can check the machine and perform various test to isolate the cause of a malfunction While in Tech mode the machine still performs all normal operations To enter the Tech mode To enter the Tech mode press E d sequence and the LCD briefly displays the machine has entered service tech mode 6 4 2 Setting up System in Tech Mode MFP1815dn Data Setup Machine test Report Send Level Switch Test Protocol Modem Speed Modem Test Syst
91. mory becomes available Memory Full Divide the Job The memory is full Split the transmission into more than one operation No Answer Try Later The remote fax machine has not answered after several redial attempts Try again Verify the number to make sure a fax can be received No Cartridge Load Cartridge The toner cartridge is not installed Install the toner cartridge See Installing the Toner Cartridge No Paper The paper in the paper tray has run out Load paper in the paper tray See Add Paper Loading Paper No such job You are performing an Add Cancel Check the display to see if there are operation but there are no jobs waiting any scheduled jobs The display should indicate if any scheduled jobs are in Standby mode for example Delay Fax Over Heat There is a problem in the fuser unit Unplug the power cord and plug it back Call Service in If the problem persists call for service Open Heat Error Call Service There is a problem in the fuser unit Unplug the power cord and plug it back in If the problem persists call for service Paper Jam 0 Open Front Door Paper has jammed in the feeding area of the paper tray Clear the jam See Paper Feed Jam tray 1 or Paper Feed Jam optional tray 2 Paper Jam 1 Paper has jammed in the fuser area Clear the jam See Fuser Area Jam Cartridge Area Pager Jam 2 Paper has jammed in the paper exit area Clear
92. n 7 6 2 Defective Image Quality of PC Scan Description image PC scanned is not clear bad Check and Cause Solution 1 Check the waveform form by performing a CCD 1 If the CCD waveform form is abnormal try to replace test in TECH Mode the CCD Ass y 2 Check if the resolution is set too low in PC Scan 2 If the resolution is set to low let the user be acquaint options Refer to User s Manual ed with the using method well Service Manual 7 23 Troubleshooting 7 7 Toner Cartridge Service It is not guaranteed for the default caused by using other toner cartridge other than the cartridge supplied by the or caused by non licensed refill production 7 7 1 Precautions on Safe keeping of Toner Cartridge Excessive exposure to direct light more than a few minutes may cause damage to the cartridge 7 7 2 Service for the Life of Toner Cartridge If the printed image is light due to the life of the toner you can temporarily improve the print quality by redistributing the toner Shake the toner cartridge however you should replace the toner cartridge to solve the problem thoroughly 7 7 2 1 Redistributing Toner When the toner cartridge is near the end of its life white streaks or light print occurs The LCD displays the warning mes sage Toner Low You can temporarily reestablish the print quality by redistributing the remaining toner in the cartridge 1 Open the Front Cover 3 Unpack
93. n gauze moistened with A Isopropyl Alcohol not to damage OPC if necessary Never use usual alcohol Incase of 2 If they are not disappeared by running OPC Cleaning Mode Print 4 5 times at intervals of 37 7 mm Replace the developer at intervals of 75 5 mm Remove foreign substance Broken image Replace the developer accord ing to carelessness Incase of 3 Exchange the transfer roller because the life of transfer roller in use has been expired Check the transfer voltage and readjust if different 7 26 Recycled product Service Manual Poor appearance of the developer Unclean and rough printouts Bad background in the image 1 Poor appearance of the devel oper 1 Check the damage to label and whether different mate rials are used 2 Check the appearance of parts of the developer such as frame hopper 2 Unclean and rough printouts 1 Check whether foreign sub stance or toner are stuck to the terminal contact point of the developer 2 Check whether the state of the terminal assembly is normal 1 Incase of 1 1 lf there is an evidence of disas sembling the developer 2 If materials other than normal parts of the developer are added or substituted 2 Incase of 2 If there are any abnormals in connection with the situation of 1 1 It occurs when the developer is recycled over 2 times 2 If toner nearly b
94. nd enter DOS Command to upgrade the Firmware lt Method gt 1 The first of all need the files down bat down_com bin fprt exe and Rom File file name for upgrade Save the files in the same folder 2 In the DOS input as below and push the enter key Then it will be automatically upgraded 3 There are two commands for the conditions of product When the product is in idle condition down rom file When the product is in Ready condition TECH MODE DATA SETUP FLASH UPGRADE LOCAL rom file 4 Do not turn off the power while upgrading process 2 Remote FAX This is a function that a fax with the latest firmware sends files to a fax in long distance through telephone line lt Method gt 1 Operate a fax with the latest firmware to prepare it being upgrade TECH MODE DATA SETUP FLASH UPGRADE REMOTE 2 Input the fax number which needs to be upgraded Several faxes can be upgrade at the same time In this case enter the each fax number 3 After push the enter button send the firmware file by calling to the appointed number Around 10 15 minutes needs to send the file lt Caution gt 1 sending and receiving fax must be the same model 2 Asending fax must be set up as ECM mode and a receiving memory must be set up as 100 If not the function operates abnormally E Service Manual Alignment amp Adjustments 6 4 4 Machine Test SWITCH TEST Use this feature to test all ke
95. nded by the manufacturer 3 Super capacitor or Lithium batteries contain toxic substances and should not be opened crushed or burned for disposal 4 Dispose of used batteries according to the manufacture s instructions Service Manual EJ Reference Information 2 Reference Information This chapter contains the tools list list of abbreviations used in this manual and a guide to the location space required when installing the printer A definition of tests pages and Wireless Network information definition is also included 2 1 Tool for Troubleshooting The following tools are recommended safe and easy troubleshooting as described in this service manual DVM Digital Volt Meter Standard Indicates more than 3 digits Driver Standard type type M3 long M3 short M2 long M2 short Tweezers Standard For general home use small type Cotton Swab Standard For general home use for medical service O lt 2 SS C2 Wo Cleaning Equipments Standard An IPA Isopropyl Alcohol dry wipe tissue or a gentle neutral detergent and lint free cloth Vacuum Cleaner Spring Hook Standard For general use Software Driver installation CD ROM Service Manual BJ Reference Information 2 2 Acronyms and Abbreviations The table in the below explains abbreviations used in this service m
96. ng begins when the paper is in the wrong position Check and Cause Solution A defective feed sensor actuator can cause incorrect tim Replace the defective actuator ing 7 1 2 JAMO T 1 Paper has not exited from the cassette 2 Jam 0 occurs if the paper feeds into the printer Check and Cause Solution 1 Check the Pickup Solenoid by using 1 Replace the solenoid Engine Test Mode Diagnostic Mode 2 Check if the friction pad is loose in 2 Replace the holder pad Assembly or if the paper tray necessary 3 Check the surface of the roller pickup for foreign matter 3 Clean with soft cloth dampened with Alcohol or water 4 If continuous clusters occur check 4 Replace the Roller Pickup Ass y whether the assembly slot between shaft pickup and housing pickup become open or is broken away 5 If the paper feeds into the printer rand Jam 0 occurs cheek diagnostic mode to check feed sensor of the engine board Service Manual Troubleshooting 7 1 3 JAM 1 Description 1 Recording paper is jammed in front of or inside the fuser 2 Recording paper is stuck in the discharge roller and in the fuser just after passing through the Actuator Feed Check and Cause Solution 7 1 4 JAM2 1 If the recording paper is jammed in front of or
97. nit as shown below Clutch Unit Feed1 Gear Ass y Feed Shaft 5 32 Service Manual Precautions 5 24 Pick Up Gear Ass y amp Solenoids 1 Before you remove the Pick Up Gear Ass y amp Solenoids you should remove Duplex Guide Housing Refer to 5 18 Feed Bracket Unit Refer to 5 23 5 2 Release the Pick Up Gear Ass y and Pick Up Gear Shaft as shown below 3 Remove the two screws securing the Manual Solenoid and Feed Solenoid and then remove the Solenoids as shown below 5 25 Exit Roller 1 Before you remove the Exit Roller you should remove Fuser Drive Ass y Refer to 5 15 Middle Cover Ass y Refer to 5 20 2 Remove the Exit Gear and release the Bearing at one end then remove the Roller Exit F Down and Exit Roller Rack as shown below Bearing Roller Exit F Down Exit Gear Service Manual Precautions 5 26 LSU 1 Before you remove the LSU you should remove 2 Remove the four screws securing the LSU and Middle Cover Ass y Refer to 5 20 remove it 5 27 Terminal PBA 1 Before you remove the CRUM2 PBA you should 2 Remove the one screw securing the CRUM2 PBA remove and remove it and then release the four Terminals as Middle Cover Ass y Refer to 5 20 shown below LSU Refer to 5 26 Terminal PIS Terminal 7 0
98. nly operation Typical power consumption Normal mode 264 mW Service Manual m System Outline Signal Transition of DAA Solution Line Interface Signal of Tel Line and LSD is Analog Signal 2 there is A D D A Converter in LSD so Analog Signal from Tel Line is converted in Digital through A D Converter in DAA and transfer to SSD by DIB Capacitor Digital Signal from SSD is converted to Analog by D A Converter in DAA and transfer to Tel Line j 4 NA Transformer transfer Clock from SSD to LSD and Clock Frequency is 4 032MHz LSD full wave rectifies Clock to use as inner Power supply and also use as Main Clock for DIB Protocol Sync between LSD and SSD Transformer transfer Clock by separating Primary and Secondary and amplifies Clock Level to LSD by Coil Turns Ratio 1 1 16 Clock Clock is supplied by transformer from SSD to LSD and there is PWROUT to adjust output impedance of Clock Out Driver is inside SSD and CLKSHIGH Resistor to adjust duty of HLPWR Resistor and Clock Clock from SSD to LSD has Differential structure of 180 phase difference for Noise Robustness DIB Data transfer Data from SSD to LSD by Transformer and also transfer specific data from LSD to SSD After transferring data from SSD RSP is transferred and LSD recognizes RSP and change LSD to output Driver transfer Data to SSD DIB Data form SSD to LSD by Transformer has Differential structure of 180 phase difference between DIBP and DIBN
99. noise e Description There is noise when copy Check and Cause Solution 1 Check the Scanner Motor and any mechanical 1 Check the right position of the Scanner Motor and disturbance check the any mechanical disturbance in the CCD carriage part N 2 Check the Motor Driver in Driver PBA If any driver is defective replace it Connection PBA U4 1 19 or U5 1 19 0V to 24V swing signal when operating 7 5 4 Defective Image Quality Description copied image is light or bad Check and Cause Solution 1 Check shading profile 1 Remake shading profile in the tech mode 2 Check the gap between original and scanner 2 The gap above 0 5 mm can cause a blurred image glass 3 Check printing quality 3 See Print troubleshooting 7 22 Service Manual Troubleshooting 7 6 Scanning Problems 7 6 1 Defective PC Scan Description PC Scan is not functioning at all Check and Cause Solution 1 Check the Cable USB or Parallel 1 If the PC and the cable are not connected properly reconnect it 2 Check if the driver is installed properly 2 After confirming that it is proper by performing a PC printing test related to driver setup if it is not so rein stall it Refer to User s Manual 3 Check if copy function operates normally 3 If copy function works replace the Main PBA If copy function doesn t work replace the CCD Ass y and try agai
100. ntable Area Copy Count Page count displayed on LCD during copy operation 4 mm Top Bottom and each Side 1 to 199 Copy Modes Text Text Photo Photo Fixed R E Setting 100 Auto fit 2 4 Up Darkness Control 5 levels First Copy Output Time FCOT Platen 10 sec 600 x 300 dpi ADF 15 sec 600 x 300 dpi Duplex Copy Automatic Duplex Copy for 1815dn model Service Manual 4 11 System Outline 4 1 8 Telephone Section Speed Dial 400 Locations 46 digits maximum per location On hook Dial manual fax Yes Last Number Redial Yes Automatic Redial Yes Pause Yes using Redial key Ringer Volume Off Low Medium High Tone Pulse Selectable Tech Mode Only no Telecom certification for Pulse mode 4 1 9 SMPS amp HVPS SECTION The SMPS supplies DC Power to the System It takes 110V 220V and outputs the 5V 24V to supply the power to the main board and ADF board The HVPS board creates the high voltage of THV MHV Supply Dev and supplies it to the developer part for making best condition to dis play the image The HVPS part takes the 24V and outputs the high voltage for THV MHV BIAS and the outputted high voltage is supplied to the toner OPC cartridge and transfer roller HVPS High Voltage Power Supply Transfer High Voltage THV Input Voltage 24 VDC 15 Output Voltage MAX 5 0KV Duty Variable
101. nted by based on Conexant DAA Data Access Arrangement Solution and is roughly composed of two kinds Chip Solution CX86710 SFX336 Existing Modem Chip which adds SSD System Side Device for interfacing between LSD and DIB of FM336Plus Core CX20493 LSD LIU Line Interface Unit Chip which is controlled by SSD and satisfies each PSTN Requirements by modulating internal Configuration with connecting Tel Line Service Manual System Outline Modem SFX336 specification 2 wire half duplex fax modem modes with send and receive data rates up to 33 600 bps V 17 V 34 V 29 V 27 ter and V 21 Channel 2 Short train option in V 17 and V 27 ter PSTN session starting V 8 and V 8bis signaling HDLC support at all speeds Flag generation O bit stuffing ITU CRC 16 or CRC 32 calculation and generation Flag detection O bit deletion ITU CRC 16 or CRC 32 check sum error detection FSK flag pattern detection during high speed receiving Tone modes and features Programmable single or dual tone generation DTMF receiver Tone detection with three programmable tone detectors Receive dynamic range OdBmto 43 dBm for V 17 V 29 V 27 ter and V 21 Channel 2 9dBm to 43 dBm for 34 half duplex Digital speaker output to monitor received signal Two16 byte FIFO data buffers for burst data transfer with extension up to 255 bytes V 21 Channel 1Flag detect V 21 Channel 1Flag detect 3 3V o
102. number to be deleted and try again OR Delete the number after the delayed fax job is sent Add Paper amp Press Star The bypass tray is empty in the manual feeder mode Load a sheet of print material and press Start You need to press the button ach page to be printed Invalid Cartridge The toner cartridge you have installed is not for your printer Install a Dell genuine toner cartridge designed for your printer COMM Error Retry The printer has a communication problem Ask the sender to try again Document Jam Check Feeder The loaded document has jammed in the ADF Clear the document jam See Clearing Jams in the ADF Door Open The front cover is not securely latched Close the cover until it locks into place Front Door Duplex jam 0 Paper has jammed during duplex printing Clear the jam See Duplex Jam 0 Check Inside Duplex jam 1 Paper has jammed during duplex printing Clear the jam See Duplex Jam 1 Check Inside Enter again You entered an unavailable item Enter the correct item again Fuser Door Open The fuser door is not securely latched Open the rear cover and close the fuser door until it locks into place For the location of the fuser door see Paper Exit Jam Group Not Available You have tried to select a group location number where only a single location number can be used such as when adding locations for a broadcasting operation
103. oes not move when you pull push the two blue pressure levers up to loosen the paper and then remove it 9 Return the levers fuser door rear cover stopper and duplex guide to their original position 10 Close the rear cover Printing automatically resumes 7 While pushing the fuser lever to the right open the fuser door NOTE Make sure to unfold the fuser guide before opening the fuser door or you may damage the fuser door Service Manual Alignment amp Adjustments 6 2 8 Duplex Jam 0 1 Pull the duplex unit out of the printer Ifthe paper does not come out with the duplex unit remove the paper from the bottom of the printer 3 Push the duplex unit to the printer CAUTION If you do not push the duplex unit in correctly a paper jam may occur Service Manual LJ Alignment amp Adjustments 6 2 9 Duplex Jam 1 1 Open the rear cover 3 Pull the jammed paper out 2 Unfold the duplex guide fully 4 Return the duplex guide and close the rear cover Printing automatically resumes EJ Service Manual Alignment amp Adjustments 6 3 User Mode Dell Laser MFP1815dn The table in the bellow explains the possible setting functions by user The details about the ways to use are explained in the user
104. oner of the OPC drum to the paper 4 1 14 Driver Ass y Itis a power delivery unit by gearing BLDC Motor P62 gt Pickup Feeder Developer STEP Motor 855 gt Feeder Exit STEP Motor 242 gt Duplex 4 16 Service Manual System Outline 4 1 15 Feeding Part Feeding Type Universal Cassette Type Feeding Standard Center Loading Feeding Qty Cassette 250 sheets 75g m 206 paper standard Bypass 50 sheet Paper OHP Envelope etc Separating Type Cassette Friction Pad Type Bypass Friction Pad Type Driver Type Driving by Gearing from Main Motor Pick_up Roller Driver Solenoid 4 1 16 Duty Cycle except where noted otherwise all toner usage references are for Letter size paper at 5 coverage p Product Life Time 200 000 images or 5 years whichever comes first gt Toner CRU Initial CRU to be 3 000 pages In Box 85 grams After market CRU will be 5 000 pages 140grams p Recommended Duty Cycle 1 500 pages month A4 size ISO 19752 5 coverage gt Printing 2 500 pages Flat bed 150 pages ADF 150 pages Max Monthly Volume Printing 25 000 pages Flat bed 1 000 pages ADF 1 000 pages p Periodic replace parts are recommended as follows CRU ADF Rubber Pad 20 000 pages ADF Pickup Roller 80 000pages Pick up Roller Paper Tray 150 000 pages Fuser Door non periodic Transfer Roller 70 000 pages Fuser Unit 80 000 pages Service Manual 4 17 5
105. ons 6 Remo the two screws securing the ADF Upper and 7 Unplug the one connector and remove four screws remove it as shown below securing the ADF Motor Ass y and then remove the one screw securing the Ground Cable as shown below Then take out the ADF Motor Ass y Notice Before removing the ADF Engine Ass y take great care to note the position of the Ferrite Core and the Motor Harness routing When refitting the ADF Engine Ass y ensure that the Harness and Ferrite are properly located and are clear of the Motor Fan and White Bar Clip 5 16 Service Manual Precautions 5 9 OPE Unit Before you remove the OPE Unit you should remove Rear Cover Refer to 5 4 Side Cover Left Right Refer to 5 6 Scanner Ass y Refer to 5 7 2 Remove the five screws securing the OPE PBA from to the OPE Cover OPE PBA Contact Rubber 4 Remove the Keys from the OPE Cover Service Manual 5 17 Precautions 5 10 Shield Controller Ass y 1 Before you remove the Shield Controller Ass y you 4 Remove the three screws securing the Main PBA to should remove the Bracket and unplug the Film Cable and then Rear Cover Refer to 5 4 remove the Main PBA Side Cover Left Refer to 5 6 4 2 Unplug the all connectors and remove the one screw securing the Ground Cable Main PBA 4 EUN 0
106. ow Front Cover Service Manual Precautions 5 3 MP Tray Ass 1 Open the MP Tray Ass y 3 Apply light pressure to the both side of the MP Tray Ass y and pull it in the direction of arrow as shown below MP Tray Ass y MP Tray Ass y 2 Pull the Tray Links from the both side of the Front Cover with a light pressure to the direction of arrow Tray Link N Service Manual m Precautions 5 4 Rear Cover 1 Open the DIMM Cover from the Left Side Cover in the 3 Remove the four screws securing the Rear Cover and direction of arrow as shown below then Release the Rear Cover from the Set A 4 To remove the Face Up Cover first release the Stopper Strap in the direction of arrow Duplex Unit Y 7 5 S K EN EN 7 a 6 54 Service Manual Precautions 5 Unlatch the Face Up Cover from the Rear Cover and then release the Face Up Cover as shown below Service Manual 5 5 Precautions 5 5 Fuser Ass 1 Before you remove the Fuser Ass y you should remove Rear Cover Refer to 5 4 2 Remove the four screws securing t
107. r Ass y 2 Remove the two screws securing the Scanner Ass y as shown below 5 Release the ADF Harness from the underneath the Scanner Ass y 3 Remove the one screw securing the Ground Cable and unplug the four connectors and CCD Cable Service Manual EJ Precautions 6 Lift the ADF Ass y upward to remove it 9 Remove the four screws securing the Scan Upper 10 Release the four hooks securing the Scan Upper to the Scan Lower and remove it as shown below 7 To remove the OPE Unit first pull the part below the front of the OPE Unit with a light pressure to the direction of arrow OPE Unit 8 Unplug the three connectors from the OPE PBA as PD shown below and then release the Battery CCD Cable 5 42 Service Manual Precautions 12 Pull up the CCD Shaft and take out the CCDM 15 If necessary remove the two screws securing the Scan Motor and remove it as shown below CCD Shaft 13 Squeeze the spring to release the tension in the Belt and lift from the pulleys as shown below Caution Reassembling CCDM 1 When refitting the Scanner Belt and Belt Spring take care to relocate the tension spring as close to the right side of the CCDM as is possible as shown below 2 When refitting the Scan Upper Cov
108. r fall possibly causing personal injury or damaging the printer 5 Do not install the printer on a sloping or unstable surface After installation double check that the printer is stable m Service Manual Precautions 1 3 ESD Precautions Certain semiconductor devices can be easily damaged by static electricity Such components are commonly called Electrostatically Sensitive ES Devices or ESDs Examples of typical ESDs are integrated circuits some field effect transistors and semiconductor chip components The techniques outlined below should be followed to help reduce the incidence of component damage caused by static electricity Caution gt gt Be sure no power is applied to the chassis or circuit and observe all other safety precautions Immediately before handling a semiconductor component semiconductor equipped assembly drain of f any electrostatic charge on your body by touching a known earth ground Alternatively employ a commercially avail able wrist strap device which should be removed for your personal safety reasons prior to applying power to the unit under test 2 After removing an electrical assembly equipped with ESDs place the assembly on a conductive surface such as aluminum or copper foil or conductive foam to prevent electrostatic charge buildup in the vicinity of the assem bly 3 Use only a grounded tip soldering iron to solder or desolder ESDs 4 Use only an
109. rews securing the Connection PCB and remove it Precautions 4 The connectors are located as shown below Duplex Motor FAN Duplex Exit Motor Fan Main HVPS Service Manual Precautions 5 15 Fuser Drive Ass y 1 Before you remove the Fuser Drive 5 you should 4 If necnsary remove the two screws securing the Step remove Motor and remove it Rear Cover Refer to 5 4 Side Cover Right Refer to 5 6 3 2 Unplug the connector from the Connection PCB Step Motor 3 Remove the three screws securing the Fuser Drive Ass y and remove it D 27 umb its Ze 5 24 Service Manual Precautions 5 16 Fan 1 Before you remove the Fan you should remove 3 Remove the two screws securing the Fans and then Rear Cover Refer to 5 4 pull the Fans Main Duplex Side Cover Right Refer to 5 6 3 2 Unplug the two connectors from the Connection PCB as shown below AN Duplex Fan ais Main Fan Service Manual EJ Precautions 5 17 Pick Up Roller Ass y 1 Take out the Cassette 3 To remove the Shaft first release the locker and slide the Shaft from left to right then lift the notch attached to the Cam so that it s released from the Shaft Then release the Bush from the Shaf
110. rint server On Network Interface in SyncThru you should set Static to IP Address Assignment Method in TCP IP tab You should set IP address Subnet Mask and Default Gateway to print server Print server does not print using TCP IP protocol 1 Check whether TCP IP protocol is installed in your PC 2 Check whether your PC is on the same network with print server Unable to print in NetWare environment Use SyncThru to see if PortThru indicates that queue is serviceable If not the login permissions may have changed or the configuration information for queues printers and print servers may have been changed Verify using PCONSOLE and NWADMIN that the configuration is correct and check the job queue to see if the print job exists Check that NetWare is enabled on PortThru Check that the Check Job every is configured on PortThru The status of printer is displayed unknown in SyncThru 1 Check the protocol of your PC and install DLC LLC or IPX SPX protocol 2 Assign IP Address to PortThru using the front panel The name of printer is displayed empty while adding a port and the printer doesn function 1 Check the protocol of your PC and install DLC LLC or IPX SPX protocol 2 Assign IP Address to PortThru using the front panel 7 28 Service Manual Troubleshooting 7 8 2 Macintosh Problems Problem Solution The printer name is not displayed in the 1 Make sure the printer is connected to network co
111. rinter 7 3 16 Blank Page Print out 2 1 Blank page is printed Description 2 One or several blank pages are printed 3 When the printer turns on several blank pages print Check and Cause Solution 1 Bad ground contacts in OPC and or 1 Remove contamination of the terminals of developer the toner cartridge 2 Abnormal solenoid 2 Perform the engine self test using Engine T est Mode diagnostic Mode code 0 if the Solenoid is normal 3 If not solved by the above directions 1 2 Replace the engine board 4 Turn the power off clear the print job on the computer and try printing again 7 16 Service Manual Troubleshooting 7 4 Fax amp Phone Problems 7 4 1 No Dial Tone e Description While on hook button is pressed there is no dial tone Check and Cause Solution 1 Check if the telephone line cord is connected to 1 If the telephone cord is normal but there is no dial tone TEL LINE correctly then try to replace the LIU B d 2 Check if it makes CLICK sound while OHD key is 2 If you cannot hear the OHD CLICK sound the OPE pressed Ass y may be defective Try to replace the OPE Ass 3 Check the connection of HARNESS between the 3 Check the Speaker connection and try to replace it LIU and the Main B d 4 Check if the SPEAKER is connected correctly 4 Lastly try to replace the Main B d 7 4 2 Defective MF DIAL
112. ription background on the face of the printed page is stained remove contamination Eu Mm Check and Cause Solution DigitakPrint r 1 Toner leakage due to improperly sealed 1 Replace the toner cartridge Digital Printer developer Digital Printer DigitakPrinteF 2 If the transfer roller is contaminated stains 2 If the transfer roller is contaminated run PC Digital Print amp on the face of page will occur Cleaning Mode Print 2 or 3 times e And perform Self T est 2 or 3 times to Service Manual T 15 Troubleshooting 7 3 14 Stains on back of the page Description back of the page is stained at 47 1 mm intervals Check and Cause Solution 1 Transfer roller is contaminated 1 Perform the OPC Cleaning Mode Print 2 or 3 times Run Self Test to remove the conta mination of the transfer roller Digital Printer Digital Printer Digital Printer 2 Pressure roller is contaminated 2 Replace the transfer roller if contaminated severely 3 Disassemble the fuser and clean the H R Heat Roller and P R Pressure roller And check the area between H R and Thermistor If contaminated clean the area is should not be deformed 7 3 15 Blank Page Print out 1 Description Blank page is printed Check and Cause Solution Bad ground contacts in OPC and or devel Remove contamination of the terminals of the oper toner cartridge and the p
113. rive Ass y tighten the screws the order they are numbered Only screws numbered 1 to 5 are fitted at this stage Screw 6 is fitted when the Shield Controller Ass y is refitted 5 20 Service Manual 5 12 Duplex Drive Ass Precautions 1 Before you remove the Duplex Drive Ass y you should remove Rear Cover Refer to 5 4 Side Cover Right Refer to 5 6 3 2 Unplug the connector from the Connection PCB and remove the three screws securing the Duplex Drive Unit and remove it Connection PCB Duplex Motor Duplex Drive Ass y 3 If necessary remove the two screws securing the Duplex Motor and remove it Service Manual EJ Precautions 5 13 Shield SMPS Ass y Before you remove the Shield SMPS 5 you 4 Unplug the connector AC Inlet and remove the four should remove screws securing SMPS and remove it Rear Cover Refer to 5 4 Side Cover Right Refer to 5 6 3 Duplex Drive Ass y Refer to 5 12 Shield SMPS With AC Inlet AC Inlet Connector Shield SMPS Ass y Service Manual 5 14 Connection PCB Before you remove the Connection PCB you should remove Rear Cover Refer to 5 4 Side Cover Right Refer to 5 6 3 2 Unplug the all connectors 3 Remove the two sc
114. rrectly Chooser 2 Make sure the printer is configured in SyncThru using the new name 3 After turning on the printer wait 3 minutes then check it again 4 Make sure that your Macintosh is connected to the network through Ethernet 5 When the Macintosh and network printer are in the same network check above items again Otherwise check whether the router can support AppleTalk protocol If the router can not support the AppleTalk protocol then ask the network manager to solve this problem The printer drops letters 1 Make sure the PS option is installed in your printer correctly 2 Make sure the SIMM provided with PS option is installed correctly Check that the total memory is 12MB by printing a self test page 7 8 3 Windows Problems Problem Solution After installing PortThru the print server 1 Verify that the printer power switch is tumed on and the READY message is not displayed under New Print Server in is displayed on the printer front panel SyncThru 2 Verify that the LAN cable is plugged into the PortThru card 3 Verify that the second LED on the PortThru card blinks If the second LED blinks regularly turn off the printer then turn it back on If the problem continues contact your local dealer elf the first LED on the PortThru card does not blink check that the card is installed snugly If the problem continues contact your local dealer 4 Confirm whether the print server and the PC which searc
115. sed on each pixel by using CIP4e signal 2 Pictorial image processing part read CCD Pixel data in terms of 600dpi Line and process Error Diffusion Algorithm on Text mode and Photo mode and then store Data at Scan Buf fer on PC Scan mode without algo rithm On every mode Shading Correction and Gamma Correction are executed ahead then processing is executed later Scan Image Control Specification Minimum Scan Line Time 0 75ms Scan Resolution Max 600DPI 9 Scan Width 216mm main function Internal 12bit ADC White Shading Correction Gamma Correction CCD Interface 256 Gray Scale 3 CCD Operating Part CCD Image sensor use 5V and Inverter uses 24V CCD Maximum Operating Frequency 10MHz CCD Line time 0 75ms White Data output Voltage 0 7V 0 5V Mono Copy 0 75ms line Maximum Inverter Current 600 mA Max 24V 4 1 5 OPE Pannel Section 1 Configuration Operations Panel uses Main Control and separated OPE Chip Micom and work as inner program systemic operation is serial system which exchange Date with SIO Port of Main Control OPE Panel is approxi mately composed of Micom part Matrix part and LCD 2 Micom controller Micom has ROM RAM I O Port built in and displays and lights LCD by CPU command of Main Control Part and report Key recognition Data to Main Control Board Service Manual System Outline 4 1 6 Printer Section Printer is consisted of the Engin
116. sing 3 Unplug the connector for connection PBA amp SMPS first Unplug the other connectors Connection PBA amp SMPS gt Duplex Guide f pz 2 Housing 27 n 5 28 Service Manual Precautions 5 20 Middle Cover Ass y 1 Before you remove the Middle Cover Ass y you 3 If necessary remove the two screws securing the should remove USB Host PBA and remove it Rear Cover Refer to 5 4 emm Side Cover Left Right Refer to 5 6 Scanner Ass y Refer to 5 7 co E 0 Shield Controller Ass y Refer to 5 10 2 Remove the six screws securing the Middle Cover Ass y and remove it Middle Cover Ass y 5 21 Cover Mid Front 1 Before you remove the Cover Mid Front you should 2 Remove the four screws securing the Cover Mid Front remove and release two hooks in the center This cover is Middle Cover Ass y Refer to 5 20 fragile take care when removing it Cover Mid Front Service Manual EJ Precautions 5 22 MPF Housing 1 Before you remove the MPF Housing you should remove Cover Mid Front Refer to 5 21 2 Remove the four screws securing the MPF Housing and remove it 3 To remove the MP Pick Up Ass y first lift the notch attached to the left side Stopper so that it s slide the right to left from the S
117. t and remove the Shaft from the Duplex Guide Housing as shown below mu N Cassette 2 To remove the Pick Up Roller Ass y first lift the notch attached to the Pick Up Roller Ass y from the Shaft then slide the Pick Up Roller Ass y from left to right and it will be released completely as shown below Pick Up Roller Ass y 5 26 Service Manual Precautions 5 18 Duplex Guide Housing With Feed Roller 1 Before you remove the Duplex Guide Housing you 4 Pull the Feed Roller from the Bushing should remove Pick Up Roller Ass y Refer to 5 17 2 Remove the two screws securing the Duplex Guide Housing Feed Roller Bushing 3 Unplug the one connector Photo Interrupter and remove the Duplex Guide Housing with Feed Roller as shown below Photo Interrupter Connector Service Manual 5 27 Precautions 5 19 HVPS Housin 1 Before you remove the HVPS Housing you should 4 If necessary remove the three screws securing the remove HVPS and remove it Duplex Drive Ass y Refer to 5 12 Pick Up Roller Ass y Refer to 5 17 Duplex Guide Housing Refer to 5 18 Unplug the two Connectors HVPS p5 22 2 Remove the eight screws securing the HVPS Insulator Sheet gt HVPS Hou
118. te and push the terminal to be stuck then reassemble it 2 In case of 2 Itis a phenomenon when the OPC drum of the developer is not electrically charged Clean the terminals of the charged roller then recheck it 3 In case of 3 Itis a phenomenon as the devel oping bias voltage of the devel oper Clean the terminals of the developing roller then recheck it Service Manual 7 27 Troubleshooting 7 8 Network Problems Troubleshooting 7 8 1 General Problems Problem Solution System does not function with some wrong values entered y mistake while configuring Possibly the parameters in PortThru are corrupted Restart the system and set to factory defaults on the printer front panel or on your computer using SyncThru Not able to access from SNMP Manager SyncThru is unable to automatically detect print servers Try pinging from the same system on which SNMP manager is running If it does not succeed there must be a problem with network connectivity between the manager and PortThru If ping succeeds verify that community names with sufficient permissions have been used SyncThru is unable to automatically detect print servers Check the environment as described in Auto Detection of Print Server Check NetWare file server consoles for error messages regarding nodes with conflicting network numbers You cannot see any of DHCP server BOOTP server or RARP server when you want to set IP address to p
119. ter is contaminated with toner 1 Check whether foreign sub Stances or toner are stuck to the terminal contact point of the developer 2 Check whether the state of the terminal assembly is normal If both ends of the OPC drum are contaminated with toner Check the life of the developer In case of less than 820g the life may be expired 2 Check whether it could be recy cled 3 If it cannot be recycled Replace the developer Service Manual 7 25 Troubleshooting Fault Signs Cause amp Check Solution White Black spot Light or dark black dots on the image occur periodically White spots occur in the image period ically 1 If light or dark periodical black dots occur this is because the developer rollers are contami nated with foreign substance or paper particles 1 37 7 mm interval Charged roller 2 75 5 mm interval OPC cycle 2 If white spots occur in a black image at intervals of 75mm or black spots occur elsewhere the OPC drum is damaged or foreign substance is stuck to the surface black and white or graphic image is partially broken at irregular intervals the transfer roller s life has been expired or the transfer voltage is abnor mal 1 Incase of 1 above Run OPC Cleaning Mode Print 4 5 times repeatedly to remove Especially check foreign sub stance on the OPC surface then remove them with a clea
120. the jam See Paper Exit Jam Open Rear Door Power Failure Data Lost The power has been turned off and then on and the printer s memory has not been saved The printer s memory was not saved due to a power failure The job will need to be started over Printer Error Cycle Power A problem has occurred in the Laser Scanning Unit LSU Unplug the power cord and plug it back in If the problem persists call for service Ready toner 0 TONER EMPTY The toner cartridge is empty Replace the toner cartridge with a new one See Replacing the Toner Cartridge Ready toner 7 TONER LOW The toner cartridge is almost empty Take out the toner cartridge and thoroughly shake it By doing this you can temporarily reestablish printing operations OR Replace the toner cartridge with a new one for the best print quality See Replacing the Toner Cartridge Scanner locked Unlock scanner The scanner module is locked Unlock the scanner and press Start Self Diagnostic The engin in your printer is checking some problems detected Please wait a few minutes Waiting for redial The machine is waiting for the programmed interval to automatically redial Please wait a few minutes Service Manual Alignment amp Adjustments Troubleshooting 7 Troubleshooting 7 1 Paper Feeding Problems 7 1 1 Wrong Print Position Description Printi
121. ue no RET selectable from Print Driver Speed 27ppm Letter Input Paper Capacity Tray 250 sheets 20 Ib Bypass 50 sheets 20 Ib Output Paper Capacity 150 sheets 20 Ib sequenced 1 to face down Feed Direction Front In Front Out FIFO PC Interface USB 2 0 without HUB mode Requires 6 ft USB Cable not supplied by SEC Toner Cartridge Toner Low Sensor None Toner Low Indicator Message displayed on LCD Cartridge Missing Indicator Message displayed on LCD Paper Sensing Tray Add Paper message displayed on LCDBypass Add Paper message displayed on LCD Service Manual 47 System Outline ASIC Items Specification Remark Process 0 13um STDH150 Package 496 PBGA total pad number 597ea PWR amp GND pin Function pin about 367pins 114ea Dedicated PWR PWR amp GND 130pins 130 496 100 26 2 amp GND pin ring rtc PWR amp GND pad 204 204 597 x 100 34 17 Ivds pll 16ea Voltage Core Voltage 1 2V Pad Voltage 3 3V RTC Voltage 3V CPU Core ARM 920T I Cache 16KB D Cache 16KB Operating Freq CPU Core over 300MHz Target System Bus 100MHz SDRAMC 32 Bits Only 100MHz 5 Banks Up to 128MB per Bank Feed back clock for SDRAM read is appended ROMC 4 Banks Up to 16MB per Bank IOC 6 Banks Up to 16MB per Bank DMAC 6 Channels if not use 4 Ach is availab
122. use a pinset or a sharp metal tool when removing a jam The covering of a metal part can be removed which can cause an electric leakage Service Manual Alignment amp Adjustments 6 2 1 Clearing Document Jams When a document jams while it passes through the ADF Document Jam appears on the display NOTE To prevent document jams use the document glass for thick thin or mixed documents 1 Remove the remaining documents from the ADF If the document is jammed in the paper feed area a Open the ADF cover c Close the ADF cover Then reload the document into the ADF Service Manual Alignment amp Adjustments If the document is jammed in the paper exit area 2 If you cannot see the paper or the paper does not move when you pulled open the document cover a Open the document cover and turn the release knob to remove the misfed documents from the document 3 Turn the release knob so that you can easily seize the document output tray misfed document and remove the document from the roller or the feed area by carefully pulling it gently to the right b Close the document cover Then load the documents back into the ADF 4 Close the document cover Then load the documents back into the ADF 6 4 Service Manual Alignment amp Adjustments 6 2 2 Clearing Jams in the Paper Paths When a paper jam occurs Paper Jam appears on the d
123. ys on the operation control panel The result is displayed on the LCD window each time you press a key MODEM TEST Use this feature to hear various transmission signals to the telephone line from the modem and to check the modem If no transmission signal sound is heard it means the modem part of the main board malfunctioned DRAM TEST Use this feature to test the machine s DRAM The result appears in the LCD display If all memory is working normally the LCD shows lt lt gt gt ROM TEST Use this feature to test the machine S ROM The result and the software version appear in the LCD display FLASH 1 00 V ENGINE VER 1 00V PATTERN TEST Using this pattern printout you can check if the printer mechanism is functioning properly It is needed in the production progress Service person doesn t need to use it SHADING TEST The function is to get the optimum scan quality by the specific character of the CCD Charge Coupled Device If the copy image quality is poor perform this function to check the condition CCD unit lt Method gt 1 Select the ADJUST SHADING at the TECH MODE 2 Push the SET UP button then an image will be scanned 3 After the scan CCD SHADING PRO FILE will be print out 4 If the printed image is dif ferent to the image the CCD is defect SHADING VALUE NOTICE When you test CCD make sure that the cover is closed Service Manual 6 1

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