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Actiontec R7000M User's Manual

1. The computer restarts It is now set up with a static IP address allowing the user to access the Modem s Advanced Setup utility Windows Me 1 From the desktop click on the Start button in the lower left corner 2 From the menu that appears select Settings E Windows Update Programs Documents Settings 39 Actiontec Dual PC Modem User Manual 3 Another menu appears Select Control Panel Windows Update Programs Ute Documents Control Panel Dial Up Networking Printers Taskbar and Start Menu Log Off Default ndows Ne Millennium Edition Shut Down Asin AS D amp fe i amp E Wi 4 When the Control Panel window appears double click Network E Conti Pant M uini EN File Edit View Favorites Tools Help Back A Seach G4 Folders CHHistoy UE GF X A Ed Address 9 Control Panel Go Norton Antivirus E AddNew Add Remove Automatic Date Time Dial Up Display Folder Options Hardware Programs Updates Networking 4 amp E Gaming Internet Keyboard Modems Options Options ou ODBC Data Passwords Power Options Printers QuickTime 32 Regional Scanners and Sources 32bit Settings Cameras a amp s Scheduled Sounds and Symantec System Taskbar and Telephony Tasks Multimedia LiveUpdate Start Menu Configures network hardware and software 40 Appendix A Setting Up Sta
2. Dual PC Modem User Manual Table of Contents Introduction Package Contents Minimum System Requirements Modem Features Technical Support Setting up the Modem Connecting the First Computer Configruring the Modem Connecting a Second Computer Basic Setup Basic Setup Custom Setup Custom Setup DHCP Server Configuration Status Utilities Restore Default Settings Active User List Upgrade Firmware Troubleshooting and Frequently Asked Questions Troubleshooting Frequently Asked Questions Setting Up Static IP Address Windows 98 and 98 SE Windows Me Windows 2000 Windows XP Specifications General LED Indicators Environmental Non WindowsSystem Setup Classic OSX 27 27 29 33 33 37 41 46 53 53 53 54 53 53 55 Actiontec Dual PC Modem User Manual D File and Printer Sharing Windows 98 and Me Windows 2000 Macintosh E Glossary Notices Regulatory Compliance Notices Modifications Limited Warranty 57 57 64 65 67 71 71 71 73 Introduction Thank you for purchasing the Actiontec Dual PC Modem This easy to use Modem is the simplest way to connect up to two computers to a single phone line and share your internet connection The Dual PC Modem is perfect for the home office or small business If you want to take your computing to the next level the Actiontec Dual PC Modem is one of the keys to your success Package Contents Actiontec Dual PC Modem Power adapter Ethernet cables
3. Setting Up the Modem The instructions that follow parallel the steps contained in the Actiontec Installation Buddy which provides a visual guide to setting up the Modem Actiontec recommends the user run the Installation Buddy first before attempting any other procedures Connecting the First Computer Connecting the first computer to the Modem for setup involves three basic steps connecting the Modem to the computer with an Ethernet cable plugging in the Power cord of the Modem and connecting the Modem to a phone wall jack 1 Insert the Installation Buddy CD in the CD ROM drive of the computer The Installation Buddy will start automatically Wait until the following screen appears read the onscreen instructions then click Next Ar idee Ind alates Buck Welcome to the Actiontec Installation Buddy This Installation Buddy will walk you through the easy steps Hit Im YOUR IRSTALLATION BUDDY On Row fo connect your Dual PC Modem I LL BE AROUHD TO HELP YOU CRIT Chck NEXT to begin ts on screen demonstration Actiontec Installation Buddy Before we begin this installation you will need to have the phare number s thal your computer dals to access the Interest Please go to your computer and look up these number s Make sure and woke her down m your START HERE quide Click NEXT to continue Actiontec Dual PC Modem User Manual 3 Inthe next window click in the box next to First compute
4. s settings will be lost and the factory default settings will be restored During this process the Modem s Power Light flashes and the Modem is disabled Restore Default Settings To restore your Modem to default settings click on the Restore Default Settings button below Restore Default Settings Warning Do not unplug the power adapter from the Modem during the Restore Default Settings process Doing so may result in permanent damage to the Modem When the Power and Ethernet lights glow steadily green the Modem is fully operational 27 Actiontec Dual PC Modem User Manual Active User List Selecting Active Users from the Utilities screen generates the Active User List screen Here the MAC Media Access Control address of the network card and IP address of the computer connected to the Modem are displayed Active User List The Active User List below displays the PC s MAC Address and it s IP Address which is assigned by the Modem 00 50 c 4d 90 e2 192 168 0 4 Upgrade Firmware Selecting Upgrade Firmware in the Utilities screen generates the Upgrade Firmware screen Actiontec periodically posts firmware upgrades to enhance the Modems capabilities Upgrade Firmware 1 Please click Here to download the upgrade file to the hard drive of your computer 2 Once the upgrade files are downloaded to your computer follow the instructions located in the dpcm upgrade exe file
5. Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installa tion This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that inter ference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by implementing one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver 1s connected Consult the dealer or an experienced radio or television technician for help Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Actiontec Electronics Inc may void the user s authority to operate the equipment Declaration of conformity for products marked with the FCC logo United States on
6. 2 and below as well as OS X Note When installing any software consult the user manual and help files supplied with the software for detailed information Actiontec provides the following information as a guideline only Classic To configure the Router Open Transport 2 5 2 or above must be loaded on the computer 1 Click Apple Control Panels then TCP IP 5 File Edit Note Color Help About Stickies h n Apple System Profiler BIER d Calculator Energy Saver ao Chooser Extensions Manager Control Panels File Exchange f Favorites File Sharing EH Jigsaw Puzzle General Controls Key Caps Internet Network Browser Keyboard Recent Applications Keychain Access Launcher 3 Recent Documents QUE Ecc p Remote Access Status femur Scrapbook Modem g Sherlock 2 Monitors lt Stickies Mouse Multiple Users Numbers QuickTime Settings Remote Access Software Update Sound Speech Startup Disk Text Web Sharing 55 9 10 Actiontec Dual PC Modem User Manual When the TCP IP window appears select Edit from menu bar then select User Mode When the User Mode window appears select Advanced then click OK In the TCP IP window select Ethernet from the Connect via drop down list Select Using DHCP Server from the Configure drop down list Ensure the Use 802 3 option is not checked Disregard any addresses in the IP Address text boxes They will be reacquired
7. A excluding its conflicts of laws and principles and excluding the United Nations Convention on Contracts for the International Sale of Goods 78
8. Finish Actiontec Installation Buddy E Congratulations The modem has successfully connected fo your Internet Serce Provider You will now be able to have two people online at the same time Click FINISH to end thes program E Take me ta homepage of Actiontec www aclianbec com e e E one Palen Paralia 003 Achortne Electonics ine AN riga prail The Modem is connected to the first computer To connect to the ISP click the Connect icon two arrows one pointing up and one pointing down in the system tray next to the clock When the Status page appears click Connect see Status on page 23 for more information The Modem is connected to the ISP 14 Chapter 2 Setting Up the Modem To change other Modem settings see chapter 3 Basic Setup chapter 4 Custom Setup and chapter 5 Utilities To connect a second computer to the Modem go to Connecting a Second Computer below Connecting a Second Computer 1 Lar dtum n Ee Bae Insert the Installation Buddy CD in the CD ROM drive of the second com puter to be connected to the Modem The Installation Buddy will start auto matically Wait until the following screen appears read the onscreen instruc tions then click Next Welcome to the Actiontec Installation Buddy This Installation Buddy will walk you through the easy steps Hit Im YOUR INSTALLATION BUDDY Sy On how to connect your Dual PC Modem l
9. a a x 6 z ES 48 Appendix A Setting Up Static IP Address 4 When the Control Panel window appears double click Network Connections Controle NAT TES File Edit View Favorites Tools Help Qe T M DO search Folders es E x id Address Ie Control Panel Go Norton Antivirus E X r Accessibility Add Hardware Add or Administrative Date and Time Display Folder Options Remowv Tools Options Fonts Game Internet Keyboard Mouse _ Networl Phone and onnections Modem Controllers Options aa 9g 9 g Power Options Printers and Regional and Scanners and Scheduled Sounds and Speech Faxes Language Cameras Tasks Audio Devices Symantec System LiveUpdate Taskbar and User Accounts Start Menu In the Network Connections window double click Local Area Connection A number may be displayed after the Local Area Connection If there is more than one Local Area Connection listed locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the Device Name column S Network Connections EX ij c File Edit View Favorites Tools Advanced Help Q sse r gt r JO search Folders T LE x ie ERS Address Network Connections gt Norton Antivirus m a Name Tyge otas Device Name LAN or High Speed Internet iL Local Area Connection LA
10. when the first connection is made Click Options and when the TCP IP Options window appears select Active Ensure the Load only when needed option is not checked then click OK Close the TCP IP window and when prompted to save changes click Save Restart the computer The TCP IP settings are configured Next go to Connecting to the ISP on page 115 56 Appendix C Non Windows System Setup OS X 1 Open the System Preferences application via the Dock or Apple Menu The Network window appears o0 Network CO i4 m AG B s Show All Displays Sound Network Startup Disk Sharing Software Update Location test Show Built in Ethernet TCP IP 1 PPPoE AppleTalk Proxies Configure Using DHCP EI Domain Name Servers Optional IP Address Provided by DHCP Server Subnet Mask Router Search Domains Optional DHCP Client ID Optional Example apple com earthlink net Ethernet Address 00 30 65 66 5d 18 f ApplyNow Click the lock to prevent further changes 2 Select Built In Ethernet from the Show drop down list 3 Select TCP IP and from the Configure drop down list select Using DHCP 4 Click Apply Now and close the System Preferences application The TCP IP settings are configured Next go to chapter 2 Basic Setup 57 Actiontec Dual PC Modem User Manual 58 File and Printer Sharing The Modem supports
11. 2 Phone cord Installation CD Quick start guide Start Here guide User name addendum Warranty and registration card Minimum System Requirements Internet service Computer with an 10 Mbps or 10 100 Mbps Ethernet connection Microsoft Windows 98 98 Second Edition SE Millennium Edition Me NT 4 0 2000 XP Mac OS 9 0 or OS X Internet Explorer 4 0 or higher or Netscape Navigator 4 0 or higher TCP IP network protocol installed on each computer Actiontec Dual PC Modem User Manual Modem Features This section contains a quick description of the Modem s lights LEDs and ports and switches on its rear panel Front Panel The Modem features 4 lights on its front panel Power Modem Network 1 and Network 2 Power Light The Power Light displays the Modems current status If the Power Light glows steadily green the Modem is receiving power and is fully operational If the Power Light is not illuminated when the power adapter is plugged in the Modem has suffered a critical error and technical support should be contacted Modem Light When the Modem Light glows steadily the Modem is connected to the ISP If it is flashing the Modem is connecting to the ISP Network Lights 1 and 2 The Network Lights glow green when a network link is established with a com puter A flashing Network light signifies network traffic traveling across the Ethernet connection Chapter 1 Introduction Rear Pa
12. Cancel To upgrade the Modems firmware click Here in the Upgrade Firmware screen to download the upgrade Once the upgrade files are downloaded to the computer follow the instructions in the dpcm upgrade exe file Warning Do not unplug the power adapter from the Modem during the Upgrade Firmware process Doing so may result in permanent damage to the Modem 28 Troubleshooting and Frequently Asked Questions This chapter includes a list of troubleshooting options and frequently asked ques tions concerning the Dual PC Modem Troubleshooting Slow Speed Dropped Connections If experiencing problems with slow speeds or dropped connections while using the Modem the static speed setting on the Ethernet card in the computer may be the cause To check or change this setting select the operating system and follow the instructions Windows 98 98SE and Me 1 6 7 From the desktop right click on the Network Neighborhood icon My Network Places in Me Click on Properties The Network Properties window appears Select the type of Ethernet card installed in the computer from the list then click Properties Click Advanced and in the Property list select an entry for speed or media type Click on the down arrow on the right and from the menu that appears click auto autoselect or auto sense then click OK Click OK in the Network Properties window Restart the computer The s
13. ISFAC TORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGE MENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED ACTIONTEC ELECTRONICS 76 Limited Warranty NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAIN TENANCE OR USE OF ITS PRODUCTS ACTIONTEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUS TOMER OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPT TO OPEN REPAIR OR MODIFY THE PRODUCT OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OTHER HAZARDS OR ACTS OF GOD LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW ACTION TEC ELECTRONICS ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABIL ITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFOR MANCE FAILURE OR INTERRUPTION OF ITS PRODUCT EVEN IF ACTIONTEC ELECTRONICS OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POS SIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACE MEN
14. N or High Speed Inter Enabled Realtek RTL8139 Family Wizard Wizard Wizard S New Connection Wizard 2 Network Setup Wizard 49 Actiontec Dual PC Modem User Manual 6 The Local Area Connection Status window appears Select General then click Properties I Local Area Connection Status 2 x General Support Connection Status Connected Duration 00 42 46 Speed 100 0 Mbps Activity Sent A Received Ca Packets 58 0 7 The Local Area Connection Properties window appears Select General 8 In the Components checked are used by this connection list box double click Internet Protocol TCP IP I Local Area Connection Properties 2 x General Authentication Advanced Connect using B Realtek ATL3139 Family PCI Fast Ethernet NIC This connection uses the following items Client for Microsoft Networks v a File and Printer Sharing for Microsoft Networks vi J QoS Packet Scheduler 2 Internet Protocol TCP IP Install Urimstall Properties Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected 50 Appendix A Setting Up Static IP Address 9 The Internet Protocol TCP IP Properties window appears Internet P
15. Note that the first three groups of numbers of the addresses are identical this means they are on the same subnet The IP address of the Modem must be on the same subnet as the IP address range it generates For instance if the Modems s IP address is changed to 10 33 222 1 set the beginning IP address to 10 33 222 4 and the ending IP address to 10 33 222 254 Beginning IP Address Displays the IP address at which the DHCP server starts assigning IP addresses Actiontec recommends keeping the factory default setting 192 168 0 4 Ending IP Address Displays the IP Address at which the DHCP Server stops assigning IP addresses Actiontec recommends keeping the factory default settings 192 168 0 254 Subnet Mask Displays the Subnet Mask Actiontec recommends keeping the factory default set tings 255 255 255 0 Save Configuration Clicking Next in the DHCP Server Configuration screen generates the Save Configuration screen Click Save and Restart to save changes 25 Actiontec Dual PC Modem User Manual Status After configuring the Modem settings can be viewed by selecting Status in the Main Menu The Current Status screen appears displaying many of the Modem s settings No settings other than connecting or disconnecting from the Internet can be changed from the Current Status screen After clicking the Connect icon in the system tray of the desktop the Current Status screen appears Click Connect
16. Options ODBC Data Passwords Power Options Printers QuickTime 32 Regional Scanners and Sources 32bit Settings Cameras IE a 2 EL Scheduled Sounds and Symantec System Taskbar and Telephony Users Tasks Multimedia LiveUpdate Start Menu Configures network hardware and software 36 Appendix A Setting Up Static IP Address 5 The Network window appears In the The following network components are installed list box locate and double click the TCP IP configuration matching the network card installed in the computer Network 2 x Configuration Identification Access Control The following network components are installed Realtek RTL8139 810 Family PCI Fast Ethernet NIC IPX SPX compatible Protocol gt Dial Up Adapter IP SPX compatible Protocol gt Realtek RTL8139 810 TCP IP gt Dial Up Adapter Add Remove Properties Primary Network Logon Client for NetWare Networks File and Print Sharing Description TCP IP is the protocol you use to connect to the Internet and wide area networks 6 The TCP IP Properties window appears Select IP Address TCP IP Properties 2 x Bindings Advanced Netios DNS Configuration Gateway WINS Configuration IP Address n IP address can be automatically assigned to this computer If your network does not automatically assign IP addresses ask your network administrator for an address and then type i
17. P Properties window appears Internet Protocol TCP IP Properties 1 2 xl General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings C Obtain an IP address automatically f Use the following IP address IP address 192 168 0 4 Subnet mask 255 255 255 0 Default gateway 192 168 0 1 C Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server 192 168 0 1 Alternate DNS server Advanced 10 In the General tab make sure the the circle next to Obtain an IP Address automatically is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 11 Enter the following numbers in the IP Address text box 192 168 0 4 Do not include the periods they are automatically entered 46 12 13 14 15 16 17 18 19 Appendix A Setting Up Static IP Address Enter the following numbers in the Subnet mask text box 255 255 255 0 Do not include the periods they are automatically entered Enter the following numbers in the Default gateway text box 192 168 0 1 Do not include the periods they are automatically entered Activate the Use the following DNS server addresses circle by clicking in it En
18. TOR REFUND OF THE PURCHASE PRICE PAID AT ACTIONTEC ELECTRON ICS OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Disclaimer Some countries states or provinces do not allow the exclusion or limi tation of implied warranties or the limitation of incidental or consequential dam ages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law Dispute Resolution The customer may contact the Director of Technical Support in the event the Customer is not satisfied with Actiontec Electronics response to the complaint In the event that the Customer is still not satisfied with the response of the Director of Technical Support the Customer is instructed to contact the Director of Marketing In the event that the Customer is still not satisfied with the response of the Director of Marketing the Customer is instructed to contact the Chief Financial Officer and or President 77 Actiontec Dual PC Modem User Manual Governing Law This Limited Warranty shall be governed by the laws of the State of California U S
19. bled 4 To activate program linking click Start in the Program Linking section 5 To allow other users to access the computer without giving out the owner name and owner password select Users and Groups then New User 68 Glossary Access Point A device that allows wireless clients to connect to one another An access point can also act as a bridge between wireless clients and a wired network such as an Ethernet network Wireless clients can be moved anywhere within the cover age area of the access point and remain connected to the network If connected to an Ethernet network the access point monitors Ethernet traffic and forwards appropriate Ethernet messages to the wireless network while also monitoring wireless traffic and forwarding wireless client messages to the Ethernet network ATM Asynchronous Transfer Mode A networking technology based on transferring data in fixed size packets Client A desktop or mobile computer connected to a network DHCP Dynamic Host Configuration Protocol A protocol designed to automatically assign an IP address to every computer on your network DNS Domain Name System Server Address Allows Internet host computers to have a domain name and one or more IP addresses A DNS server keeps a database of host computers and their respective domain names and IP addresses so that when a user enters adomain name into a Web browser the user is sent to the proper IP addre
20. ctions Oj x File Edit View Favorites Tools Advanced Help Ei amp 3Back gt Qsearch Folders CBristory x Uz XxX A Address e Go Name Type Status Device Name ET Make New Connection at Local Area Connection 2 LAN Enabled Realtek RTL8139 A PCI 2 object s 6 The Local Area Connection Status window appears Select General then click Properties General m Connection Status Connected Duration 00 06 48 Speed 100 0 Mbps Activity Sent am Received La Packets 65 0 i Disable 7 The Local Area Connection Properties window appears Click General 45 Actiontec Dual PC Modem User Manual 8 In the Components checked are used by this connection list box double click Internet Protocol TCP IP Local Area Connection 2 Properties 2 xl General Connect using BY Realtek RTL8139 4 PCI Fast Ethernet Adapter Components checked are used by this connection v Client for Microsoft Networks v 8 File and Printer Sharing for Microsoft Networks Install Uninstall Properties r Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in taskbar when connected OK Cancel 9 The Internet Protocol TCP I
21. d click OK again The My Network Places icon appears on the desktop 30 Chapter 6 Troubleshooting and FAQs Frequently Asked Questions I ve run through the setup of the Modem and put in all my user information correctly but the Modem won t connect What do I do Different ISPs use different formats for their user names There is an addendum on the back of the Start Here guide with hints about entering a user name This information can also be found on our support site www actiontec com support I have run out of Ethernet ports on my Modem How do add more com puters To add more computers install an Ethernet hub switch or wireless access point Connect a standard Ethernet cable from the UPLINK port of the hub switch or wireless access point to the Yellow port marked 2 on the Modem What connection speeds does the Modem support The two LAN connections on the Modem are auto switching and support speeds of 10 100Mbps The WAN connection supports V 92 V 90 and K56flex analog dial up standards Is the Modem flash upgradeable How do do it Yes the firmware is flash upgradeable You can find a link to the firmware site in the Utilities screen of the Web configurator see chapter 5 Utilities Does the Modem function as a cable or DSL modem No The Modem only acts as an analog router to share a dial up connection It is NOT a Broadband device use my laptop at work and at home Is ther
22. e Network 2 ightis Solid GREEN Note If the Network 2 igh is NOT green check to make sure that you connected the 2nd Yellow Cable conmencthy Chck NEXT to continue Questions Call toll free 1 886 436 0657 Lets Aare Ina kr Ve hare successfully detected the modern Congratulations Pateri Pending Dk Actoabec Electronics inc All rights reserved 17 Actiontec Dual PC Modem User Manual 9 Click Finish Actinic Ind alates Bally Congratulations You have successfully connected your 2nd Computer to thos Modem Click FINISH to end this program Dual PC Modem The Modem is connected to the second computer To change other Modem set tings see chapter 3 Basic Setup chapter 4 Custom Setup and chapter 5 Utilities 18 Basic Setup This chapter is a guide through the basic setup of the Actiontec Dual PC Modems functions including how to connect to the ISP Basic Setup To perform a basic setup of the Modem 1 Open a Web browser In the address bar enter http 192 168 0 1 then press Enter on the keyboard E Actiontec Microsoft Internet Explorer File Edit View Favorites Tools Help da Back fx it Gh Search sg Favorites E History BHElESnwU S a 2 The Main Menu screen appears Select Setup Configuration Actiontec Main bem 3 Follow the instructions in the Set Up Configurat
23. e something special I need to do to make it work in both places Yes You must reconfigure the network settings Workgroup Domain Password User name IP addressing or any other specific settings used by your company Third party software such as NetSwitcher can be used to automatically switch between different configurations 31 Actiontec Dual PC Modem User Manual What is the valid IP range I can use for my home network The default valid IP range for the Actiontec Dual PC Modem is 192 168 0 4 to 192 168 0 254 These values can be changed in the DHCP Server Configuration screen of the Web configurator Custom Setup section See chap ter 4 Custom Setup for more information How do I find out what IP address my computer is using Windows 98 98SE and Me Select Start Run then enter winipcfg Click Enter When the winipcfg screen appears make sure the computer s network device is selected Windows 2000 and XP Select Start Run then enter cmd Click Enter When the command screen appears enter ipconfig and click Enter used DHCP to configure my network Do I need to restart my computer to refresh my IP address No Select the operating system used on the computer below and follow the instructions to refresh the IP address Windows 98 98SE and Me Select Start Run enter winipcfg then click Enter Ensure the Ethernet adapter is selected in the device box Click Release all then c
24. eate a local user click Network ID To rename this computer or join a domain click Properties OF Cancel Apply The Identification Changes window appears In the Computer Name text box enter a name different than the names of the other computers on the network In the Workgroup text box enter the network name This name must be the same on every computer on the network Click OK 67 Actiontec Dual PC Modem User Manual Identification Changes E 2 x You can change the name and the membership of this computer Changes may affect access to network resources Computer name Full computer name enternamehere More Member of Domain pa Workgroup WORKGROUP 5 The Network Properties window appears Click OK and restart the computer Macintosh To set up file and printer sharing on a Macintosh computer File Sharing 1 Select Apple Control Panels then File Sharing 2 When the File Sharing window appears select Start Stop In the Network Identity section enter an Owner Name and Owner Password v Caution To deter potential hackers from guessing the pass word Actiontec recommends the password contain a minimum of eight characters and a mix of numbers and upper and lower case letters 3 In the File Sharing section click Start If the button in this section reads Stop file sharing is already ena
25. en click Next Actiontec Installation Ruddy For this installation you will need the following items from your Dual PC Modem Quick Start Kit Dual PC Modem Power Cord One Yelow Ethemet Cable Gray Phone Cond Note You will MOT use the 2nd Yellow Cable for this Installation Questions Call toll free 1 888 436 0657 tm mn Actiontec Installation Ruddy Step 1 Get th Dual PC Modem from the Quick Start Kit and place it near your computer Click NEXT to continue Dual PC Modem Questions Call toll free 1 888 436 0657 Bak Coxe Frish J Actiontec Installation Buddy Step Get the Yellow Ethernet Cable from the Quick Start Kit Chek NEXT to continue Yellow Cable Questions Call toll free 1 888 436 0657 T esce pe a E Actiontec Dual PC Modem User Manual 9 Insert one end of the Yellow cable in the Yellow port marked 1 on the back of the Modem then click Next Actlontec Installation Buckbyc Step 3 Plug one end of the Yellow Cable into the YELLOW Port marked 1 which is located on the back ofthe Modern You wall hear a Click when the allow Cable has been connected property Click NEXT ta continus Questions Call tol free 1 888 436 0657 EC un cum u m Patent Pending Zl Actoatec Electronics Ine All 10 Insert the other end of the Yellow cable into an Ethernet port on the back of the computer then click Next A
26. ers on the network as a shared device 13 Select an Access Type as explained below Read Only Allows other users on the network to view the file or drive selected but not modify it Sharing privileges can be restricted by entering a password in the Read Only Password text box 63 Actiontec Dual PC Modem User Manual File Share Screen Properties FILE SHARE 5 ee Full Allows other users on the network to read modify move and delete any information in the selected file or drive Sharing privileges can be restricted by entering a password in the Full Access Password text box 64 AppendixD File and Printer Sharing File Share Screen Properties FILE SHARE 5 nisse i FU PIETRA ITA Depends on Password Allows both read only and full access on the shared file or drive The level of access depends on the passwords entered in the Read Only Password and Full Access Password text boxes 65 Actiontec Dual PC Modem User Manual File Share Screen Properties HE General Sharing C Not Shared Shared As Share M ame FILE SHARE 5 Comment Access Type Read Only Passwords Read Only Password Full Access Password me Users with access to the read only password have read only privileges to the shared file or drive users with access to the full access password have full access to the shared file or drive When finished click Apply then OK Printe
27. es no warranty or representation that its software products will meet Customer s requirements or work in combination with any hardware or applications software products provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected For any third party products listed in the Actiontec Electronics software product documentation or specifications as being compatible Actiontec Electronics will make reasonable efforts to provide compatibility except where the non compatibility is caused by a bug or defect in the third party s product or from use of the software product not in accordance with Actiontec Electronics published specifications or user guide 75 Actiontec Dual PC Modem User Manual THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD PARTY SOFTWARE THE USE OF WHICH IS GOVERNED BY A SEPA RATE END USER LICENSE AGREEMENT THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRD PARTY SOFTWARE FOR THE APPLICABLE WARRANTY PLEASE REFER TO THE END USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE Obtaining Warranty Service Customer may contact Actiontec Electronics Technical Support Center within the applicable warranty period to obtain warran ty service authorization Dated proof of purchase from Actiontec Electronics or its authorized reseller may be required Products returned to Act
28. file and printer sharing allowing any computer on the net work to share files and access a shared printer To configure file and printer shar ing select the operating system and follow the instructions Windows 98 and Me File Sharing 1 Click Start Settings then Control Panel 2 Inthe Control Panel window click Network 3 The Network window appears If File and Printer Sharing is not listed in The following network components are installed list box click Add Network ki Ea Configuration Identification Access Control The following network components are installed Client for Microsoft Networks FASIOT Fast Ethernet PCI Adapter TCP IP E Bemave Primary Network Logon Client for Microsoft Networks File and Print Sharing Description Properties 59 Actiontec Dual PC Modem User Manual 4 Inthe Select Network Component Type window select Service in the Click the type of network component you want to install list box then click Add 5 The Select Network Service window appears Select File and printer shar ing for Microsoft Networks from the Models list box then click OK Select Network Service i File and printer sharing for Microsoft Networks File and printer sharing for Netware Networks Service for Netware Directory Services 6 Inthe File and Print Sharing window ensure both of the listed opti
29. he lower left corner 2 From the menu that appears select Settings E Windows Update Programs Documents Settings Search Help Run a Shut Down stat BES 43 Actiontec Dual PC Modem User Manual 3 Another menu appears Select Control Panel Network and Dial up Connections Printers A Taskbar amp Start Menu 4 When the Control Panel window appears double click Network and Dial up Connections E3 Control Panel File Edit View Favorites Tools Help Back gt 3 Qsearch Gyrolders History EEK a Address sy con dew inl xl Accessibility Add Remove Add Remove Administrative Date Time Display Options Hardware Programs Tools Fax Folder Options Fonts Game Internet Keyboard Controllers Options o m 2 3 m 9 Network a Phone and Power Options X Printers Regional Modem Options Scanners and Scheduled Sounds and System Users and Cameras Tasks Multimedia Passwords Connects to other computers networks and the LZ 44 Appendix A Setting Up Static IP Address 5 Inthe Network and Dial up Connections window double click Local Area Connection A number may be displayed after the Local Area Connection If there is more than one Local Area Connection listed locate the one that corre sponds to the network card installed in the computer by finding the name of the network card in the Device Name column f Network and Dial up Conne
30. ion We strongly recommend that you keep the following default settings LAN IP Address 1192 168 0 1 DHCP Server On off Beginning IP Address 192 168 0 4 Ending IP Address 182 168 0 254 SubnetMask 255 255 255 0 Resume to Default Back Next LAN IP Address The value in the LAN IP Address text box is the IP address of the Modem as seen on the local network The LAN IP address can be modified but Actiontec recom mends keeping the default factory setting 192 168 0 1 Note If the Modem s LAN IP Address is modified verify the DHCP Server range is within the same subnet For more information see DHCP Server below DHCP Server The Dual PC Modem has a built in DHCP Dynamic Host Configuration Protocol server that automatically assigns a different IP address to each computer on the network eliminating IP address conflicts The factory default set ting is On To disable the DHCP Server select Off Actiontec strongly recommends leaving the DHCP Server option On If the DHCP Server option is turned off make sure the IP addresses of the networked comput ers are on the same subnet as the IP address of the Modem 24 Chapter 4 Custom Setup Setting the IP Address Range The beginning and ending IP addresses define the IP address range of the Modem If the default values are left intact the Modem supplies a unique IP address between 192 168 0 4 and 192 168 0 254 to each computer on the network
31. ion screen then click Begin Basic Setup Set Up Configuration Thus Section will guide you through the canfiguratian of your futi In most cates ooh Basic fetus se required In the event that you can not access the internet after complete the Basic Setup it a possible that your Internet Service Provider may regure additianal canfiguratian we f r carmrmmernd that you call Aceraontec Technical Support for assi tance Please chek the Begin Basic etup button below to start the basic 5 Begin Dane Seba 19 Actiontec Dual PC Modem User Manual 4 Inthe next window Dial Configuration enter the user name and pass word used to connect to the ISP in the appropriate text boxes Then enter the main telephone number used to dial up to the ISP in the 1 Number To Dial text box and if applicable a secondary number in the 2 Number To Dial text box Dial Configuration Username A Password A Try to connect 5 gt time s with this number 1 Number To Dial NEN 2 Number To Dial I DOD amp Disconnect After Idle for Minutes Minimum 2 Mm Dial to reach an outside line I Dial to disable call waiting Pulse Dialing Speaker Volume Off Low Medium High Back Next The additional options in this screen do not have to be configured at this time to connect the Modem to the ISP DOD amp Disconnect After Idle Activate this option by clicking i
32. iontec Electronics must be pre authorized by Actiontec Electronics with a Return Merchandise Authorization RMA number marked on the outside of the package and sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package The repaired or replaced item will be shipped to Customer at Actiontec Electronics expense not later than thirty 30 days after Actiontec Electronics receives the defective product Return the product to In the United States Actiontec Electronics Inc 760 North Mary Avenue Sunnyvale CA 94085 Actiontec Electronics shall not be responsible for any software firmware informa tion memory data or Customer data contained in stored on or integrated with any products returned to Actiontec Electronics for repair whether under warranty or not WARRANTIES EXCLUSIVE IF AN ACTIONTEC ELECTRONICS PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT ACTIONTEC ELECTRONICS OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REME DIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDI TIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SAT
33. it alone 8 Enter the following numbers in the IP Address text box 192 168 0 4 Do not include the periods they are automatically entered 41 Actiontec Dual PC Modem User Manual 9 Enter the following numbers in the Subnet mask text box 255 255 255 0 Do not include the periods they are automatically entered 10 Select DNS Configuration 11 Activate Enable DNS by clicking in the appropriate circle then enter 192 168 0 1 in the DNS Server Search Order text box Click Add TCP IP Properties me Domn 77 EN 12 Select Gateway 13 In the New gateway text box enter 192 168 0 1 then click Add TCP IP Properties 42 Appendix A Setting Up Static IP Address 14 Click OK The TCP IP Properties window disappears 15 If there is a check in the box next to Detect connection to network media click on it to uncheck the box 16 In the Network window click OK The Network window disappears 17 The System Settings Change window appears asking whether the computer should be restarted Click Yes System Settings Change E xi 2 You must restart your computer before the new settings will take effect Me Do you want to restart your computer now The computer restarts It is now set up with a static IP address allowing the user to access the Modem s Advanced Setup utility Windows 2000 1 From the desktop click on the Start button in t
34. k OK The Internet Protocol TCP IP Properties window disappears 51 Actiontec Dual PC Modem User Manual 17 In the Local Area Connection Properties window click OK The Local Area Connection Properties window disappears 18 Click Close in the Local Area Connection Status window The window disappears c__ 19 Close the Network and Dial up Connections window by clicking on the x button at the upper right corner of the window The computer is now set up with a static IP address allowing the user to access the Modem s Advanced Setup utility 52 Specifications General Model Number R7000M Dual PC Modem Dimensions Length 5 375 in Width 4 35 in Height 1 25 in Standards IEEE 802 3 10BaseT IEEE 802 3u 100BaseTX LAN 10 100 RJ 45 switched ports 2 Speed LAN Ethernet 10 100 Mbps Cabling Type Phone Ethernet Modem 56 Kbps V 92 quick connect V 90 V 92 K56 flex LED Indicators Power Modem Network 1 Network 2 53 Actiontec Dual PC Modem User Manual Environmental Power Input External 9V 5 1 A Certifications FCC Class B part 15 68 UL Operating Temperature 0 C to 40 C 32 F to 104 F Storage Temperature 20 C to 70 C 4 F to 158 F Operating Humidity 10 to 85 non condensing Storage Humidity 5 to 90 non condensing 54 Non Windows System Setup The Modem supports both the Classic Macintosh operating systems 9 2
35. lick Renew all Windows 2000 Select Start Run enter cmd then click Enter At the DOS prompt enter ipconfig release then enter ipconfig renew Windows XP Unplug the Ethernet cable and plug it back in Can I run an application located on another computer over the network Yes if the application is designed to run over a network Can I play games between computers on my network or on the Internet Yes if the games was designed for multi player or LAN play For specific infor mation on whether a game is capable of Internet or LAN play refer to the game documentation Some games require ports to be forwarded to host or join games over the Internet those games may not work with the Modem 32 Chapter 6 Troubleshooting and FAQs Everything appears to be setup properly with the Modem but I can t con nect to the Internet What should I do If the Modem is not dialing out it may need to be power cycled To do this unplug the power cord from the Modem Leave it unplugged for about 30 sec onds then plug it back in The Modem should now be able to dial out How many computers can be connected through the Actiontec Dual PC Modem The Modem is capable of 252 connections but we recommended to have no more than 5 connections As the number of connections increases the available speed for each computer decreases Keep in mind that a dial up connection has a very limited amount of bandwidth Is my Modem a firewall Ye
36. ly This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 73 Actiontec Dual PC Modem User Manual 2 This device must accept any interference received including interference that may cause unwanted operation 3 Note To comply with FCC RF exposure compliance require ments the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter For questions regarding your product or the FCC declaration contact Actiontec Electronics Inc 760 North Mary Ave Sunnyvale CA 94086 United States Tel 408 752 7700 Fax 408 541 9005 74 Limited Warranty Hardware Actiontec Electronics Inc warrants to the end user Customer that this hardware product will be free from defects in workmanship and materials under normal use and service for twelve 12 months from the date of purchase from Actiontec Electronics or its authorized reseller Actiontec Electronics sole obligation under this express warranty shall be at Actiontec s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options is reasonably available Actiontec Electronics may in i
37. me in doe guide This number should be The telephone number that your computer dials to Tieren access the Internet For example 14087 362000 If you wish you may anter a secarnd number thot wil be dialed if the first ane 000 Disi On Demand and Disconnect Jte idle ice E busy Wade Hew Fa Mico 3171 M Dia E l iach a n cul side line ni in kan cal waiting r Pulse Dialing Than click NEXT to continue Setia Volume C os Lim UC Medan amp High Questions Call toll free 1 888 435 0657 Patent Pending Hbl Actfoater Elecbnon cs Inc All 2 Enter the user ID or user name and password in the appropriate text boxes then click Next See the User Name Addendum to enter the proper user ID format Actlonterc Installation Buddy Now you need to enter your User Hame and Password Then click NEXT to continue Uperll Farsord Dual PC Hadem Questions Call tal free 1 858 435 0657 Patent Pending td Actiowter Electronics inc All 13 Actiontec Dual PC Modem User Manual 3 When the Modem has successfully connected click Next Actiontec Installation Buddy Please wail while we check the modem Dual PC Modem Current Task Connecting x Bac Actiontec Installation Buddy Ed You have successfully connected t the Internet Congratulations Dual PC Modem Vati Pending 7007 Achioabne Elacid Ine AI righbe nod 5 Click
38. n Ethernet port looks similar to a phone port but is slightly larger Actlontec Installation Buckbyc Step 4 Plug the loose end of the Yellow Cable into th Ethemet Port located on the back of your computer You will hear a Click when Ihe Telkin Cable has beer Connected propery Mote The Ethernet Port looks similar to a regular Phone Jack but is slightly larger Click NEXT t continue Questions Call tol free 1 888 436 0657 Actlontec Installation Buckbyc Step amp Get the black Power Cord from the Quick Start Kit Click NEXT t continue Questions Call tol free 1 888 436 0657 Patent Pending i Actiowter Electronics inc All Chapter 2 Setting Up the Modem 12 Insert the smaller end of the Power cord in the Black port on the back of the Modem then click Next Actlontec Installatlon Padi Step amp Plug tha smaller end of the Power Cord into the Black Fart located on the back of ihe Moden Chick NEXT t continue Black Port Queshans Cal toll free 1 888 435 0657 Back Mid Ce Fret 3 reserved _ Patent Pending SELLERS Tom All right Actlontec Installation Paci Step 7 Plug the larger end of the Power Cord into a Power Outlet Power Outlet Chck NEXT to continue i Power Cord Queshaons Calltall Iree 1 888 435 0657 _ coms m Patent Pending 2000 Actioetec Eleetn ndee inet All nig re 14 Make sure the P
39. n the check box to automatically sever the Internet connection after a certain amount of idle time Enter the number of idle time minutes minimum 2 minutes before disconnection occurs in the text box before Minutes Dial X To Reach an Outside Line Activate this option by clicking in the check box if the Modem is connected to a telephone system that requires a number to be dialed before connecting to an outside line Enter the outside line number in the text box after Dial 20 Chapter 3 Basic Setup Dial X To Disable Call Waiting Activate this option by clicking in the check box to disable call waiting then enter the numbers that disable call waiting in the text box after Dial If call waiting is left enabled when someone calls on the same line on which the Modem is connected the Modem will disconnect After disabling call waiting incoming caller will hear a busy signal 5 When finished with the Dial Configuration screen click Next The Save Configuration screen appears Click Save and Restart to save the Modem s settings Save Configuration Please click the Save button below to save your settings of your Router Save 6 The Congratulations screen appears The Modem is successfully configured Congratulations Your Router is now being configured 21 Actiontec Dual PC Modem User Manual 22 Custom Setup This section contains information concerning the cust
40. nel There are 5 ports Power 2 1 Line and Phone and a Reset Switch on the rear panel Power Adapter Ethernet Cable Ethernet Cable Phone Cord Phone Cord from Power Port from Port 2 to from Port 1 to from Line Port from Phone Port to Power Outlet second Computer First Computer toPhoneJack to Telephone Reset Switch Depressing the reset switch for one or two seconds will reset the Modem To restore to factory default settings depress and hold for at least 10 seconds Power Port This port is used to connect the smaller end of the Power cord Port 2 This Ethernet port is used to connect an Ethernet cable between the Modem and an additional computer Port 1 This Ethernet port is used to connect an Ethernet cable between the Modem and the first computer connected Actiontec Dual PC Modem User Manual Line Port This port is used to connect a phone cord between the Modem and a phone jack Phone Port This port is used to connect a phone cord between the Modem and a telephone Technical Support Actiontec Electronics prides itself on making high quality durable high perform ance products If you need assistance the Actiontec Technical Support Department is available all day ever day to provide professional support Actiontec Electronics Inc 760 N Mary Avenue Sunnyvale CA 94085 Technical Support Phone 1 888 436 0657 E mail click here for instructions Internet www actiontec com support
41. om setup of the Modem Custom Setup To access the Custom Setup configuration screens follow these instructions 1 2 3 Open the Web browser In the address bar enter http 192 168 0 1 then press Enter on the keyboard j Actiontec Microsoft Internet Explorer File Edt iew Favortes Toole Help Back r amp i Search a Favorites C History S Address E htip 192 168 0 1 Go Links The Main Menu screen appears Select Setup Configuration Main Menu Setup Configuration Status Utilities Help Copyright 2001 2002 2003 Actiontec Electronics Inc In the Set Up Configuration screen read the instructions then select Custom Setup from the menu on the left side Basic Setup Set Up Configuration Custom Setup This section will guide you through the configuration of your Mg In most cases only Basic Setup is required In the event that access the Internet after completing the Basic Setup it is posi Internet Service Provider may require additional configuration recommend that you call Actiontec Technical Support for assis Please click the Begin Basic Setup button below to start th Begin Basic Setup 23 Actiontec Dual PC Modem User Manual DHCP Server Configuration Clicking Custom Setup in the Setup Configuration screen generates the DHCP Server Configuration screen Change the LAN IP address and DHCP server range here DHCP Server Configurat
42. ons are checked If not click the boxes then click OK File and Print Sharing rz v 60 AppendixD File and Printer Sharing 7 The Network window reappears Select Identification Network kik computer on the network Please type a name for this computer the workgroup it will appear in and a short description of the computer Gl Windows uses the following information to identify your Computer name ComputerNamet Workgroup Workgroup Computer Nickname ar Computer Description Description The Identification tab contains three text boxes Computer Name Enter the name of the computer i e MyComputer John CPU654 in this text box All computers on the network must have a unique name lt gt Note Actiontec recommends the Computer Name contain no spaces For example entering jackscomputer is correct entering big beige box is incorrect Workgroup Enter the name of the network in this text box The Workgroup name is used to include other computers on the network All computers on the network must have the same Workgroup name Computer Description Enter any description in this text box Usually computer s location or the name of the main user is entered here 61 Actiontec Dual PC Modem User Manual 8 Select Configuration In the Primary Network Logon list box ensure Client for Microsoft Networks is selected If not select it from the drop d
43. ower and Network 1 lights glow steadily green then click Next If either of the lights are not on check the Power cord and Yellow cable connections Actlontec Installation Buckly Step amp Make sure that the Power and Metwork 1 lights ane Solid GREEN Mote If either light is WOT green check to make sure Tha you Connathed the Power Cord and Yellow Cable comecthy Chek ME XT t contre Questions Call tol free 1 888 436 0657 u m Actiontec Dual PC Modem User Manual 15 When the Installation Buddy detects the modem click Next Actlontec Installation Buddya Vie have successfully detected Ihe modem Congratulations Dual PC Modem Bak mr Cancel me nn toner Installation Buddy Step X Got the gray Phone Cord from the Quick Start Kit Click NEXT to continue Questions Call toll free 1 888 436 0657 Pater Pending LT App Acheter Electronics Ine AM 17 Insert one end of the gray Phone cord into the Orange port marked Line on the back of the Modem then click Next Actlontec Installation Ruddy Step 10 Plug one end of the Gray Phone Cord into the ORANGE port marked Line This ORANGE port can be found on the back of the Modem Click NEXT t continue Cable Questions Call toll free 1 888 436 0657 Bak Coxe mi Patent Pending Hbi Actiowter Electronics Inc All 10 Chap
44. own list then click OK Network ki x Configuration Identification Access Control The following network components are installed m Client for Microsoft Networks FAS10T Fast Ethernet PC Adapter Renae Propenies Primary Network Lagon Client for Microsoft Networks File and Print Sharing Description 9 The System Settings Change window appears Click Yes to restart the com puter System Settings Change 2 You must restart your computer before the new settings will take effect Do you want to restart your computer now is Note If the System Settings Change window does not appear restart the computer manually after completing step 7 10 After the computer restarts and a password and user name entered a file or drive for sharing must be activated 3 Note Io avoid being prompted for a username and password every time enter a user name but leave the password blank and click OK 62 AppendixD File and Printer Sharing Locate the file or drive to share navigate via My Computer or use Windows Explorer 11 Right click the file or drive to share In the pop up menu that appears select Sharing Open Explore Find Send To Cut Copy Create Shortcut Delete Hename Properties 12 Select Shared As from the File Share Screen Properties windows and enter a name in the Share Name text box This name will show up on the other comput
45. peed setting on the Ethernet card has been changed If this doesn t correct the problem make sure to check this setting on all computers connected to the Modem 29 Actiontec Dual PC Modem User Manual Windows 2000 and XP 1 8 From the desktop click the My Network Places icon if using XP and the icon is not on the desktop see Placing the My Network Places Icon on the Desktop below Right click in the My Network Places window and select Properties In the Network Connections window right click on the connection for your Ethernet card it may read Local Area Connection Click Properties Click Configure under the Ethernet card Click Advanced and in the Property list select the entry for speed or media type Click on the down arrow on the right then click on auto autoselect or auto sense from the menu that appears Click OK The speed setting on the Ethernet card has been changed If this doesn t correct the problem make sure to check this setting on all computers connected to the Modem Placing the My Network Place Icon on the Desktop 1 2 3 6 Right click on any area of the desktop where there are no icons Click Properties In the Display Properties window select Desktop Click Customize Desktop In the Desktop Icons section of the Desktop Items window click in the My Network Places check box Click OK an
46. r then click Next Pu tic antec Insite alli athe an Bauch You can use this CD ROM to set up your ENTIRE home network if te is the FIRST computer that vou are connechng to the Dual PC Modem click the box next to First Computer If you are using this CD ROM to set up an ADDITIONAL computer please click Ihe box ned fto Additonal Computer r Please select from the following optiars First computer r Additional computer C Mk merh Lorpen AUI agbs peserseil Questions Call tol free 1 888 436 0657 e c Patent Pending Hl Actoatec Electronics Ing Al 4 Select No in the next window then click Next This Modem does not operate with AOL P thc anter Insite alli ation Buddy Fi la America Online your Dial up Analog Intemet Senice Provider r Please select from the following optiar s T Yes r Ho Questions Call tol free 1 888 436 0657 ee Patent Pending dil Aciowtec Electronics Inc E 5 Read the onscreen instructions then click Next Pete riz Insti al hart dic an Buddy If at any time during this process you are confused or unsure as to what to do please call our Technical Support Faclity at 1 585 430 0025 7 Click MEXT t continue Questions Call tol free 1 888 436 0657 4 Back New Patent Pending 34 Ac iowtex Electronics Inc AN right Chapter 2 Setting Up the Modem 6 Read the onscreen instructions th
47. r Sharing 1 2 To share a printer on the network click Start Settings then Printers In the Printers window right click the printer to share and select Sharing from the pop up menu Select Shared As in the window that appears A default Share Name is automatically generated for the printer Sharing privileges can also be modi fied from this window When finished click OK 66 AppendixD File and Printer Sharing Windows 2000 1 3 After configuring the computer including installing and configuring the net work adapter Windows 2000 automatically enables file and print sharing The only item to be checked is the computer and workgroup names All com puters on the network must have a unique computer name and the same workgroup name To check or change the computer and workgroup names right click My Computer then select Properties from the pop up menu In the System Properties window select Network Identification If the Full computer name is unique and the Workgroup name is the same as all other computers on the network click OK If not click Properties System Properties E x General Network Identification Hardware User Profiles Advanced E 3 Windows uses the following information to Identify your computer on the network Full computer name enternamehere Workgroup WOREGAROUP To use the Network Identification Wizard to join a Metwork IE domain and cr
48. rig 5 Insert one end of the Yellow cable in the Yellow port marked 2 on the back of the Modem then click Next Ac Land re Forel allalion Basel Step 2 Plug one end of the Yellow Cable inte the OFEN Yellow Port marked 2 This port can be found on the back of the Modern Tou wall hear click when ihe Yellow Cable has been connected properly Click NEXT to continue Yellow Port 2 Questions Call toll free 1 288 436 0657 m Paten Pending Se Acier Electronics inc All qh 16 Chapter 2 Setting Up the Modem 6 Insert the other end of the Yellow cable into an Ethernet port on the back of the computer then click Next An Ethernet port looks similar to a phone port but is slightly larger Puliwibex BHonsballabiws Buck Step 3 Plug the other end of the Yellow Cable inte the Ethernet Port on the back of your computer You will hear a Check when the fellow Cable has been connected properly Mote The Ethernet Port looks similar to the a regular Phone Jack but is sl ght y larger Click NEXT to continue Questions Call toll free 1 898 436 0057 ee eames wi cicli Pace Lote u Pateri Pending Dk Actigurter Electronics inc All rights nesereed 7 Make sure the Network 2 Light on the front of the Modem glows steadily green then click Next If the Light does not illuminate check the Yellow cable connections Ari Insi allabion Binh Step 4 Make sure that th
49. rk Address Translation A method allowing all of the computers on a home network to use one IP address enabling access to the Internet from any computer on the home net work without having to purchase more IP addresses from the ISP PC Card An adapter that inserts in the PCMCIA slot of a computer enabling the communi cation with the Router 70 Appendix E Glossary PPPoE Point To Point Protocol over Ethernet PPPoA Point To Point Protocol over ATM Methods of secure data transmission Router A central device that manages the data traffic of your network Subnet Mask A set of four numbers configured like an IP address used to create IP address numbers used only within a particular network SSID See ESSID TCP IP Transmission Control Protocol Internet Protocol The standard protocol for data transmission over the Internet WAN Wide Area Network A network that connects computers located in separate areas i e different buildings cities countries The Internet is a WAN WECA Wireless Ethernet Compatibility Alliance An industry group that certifies cross vender interoperability and compatibility of IEEE 802 11b wireless networking products and promotes the standard for enterprise small business and home environments WLAN Wireless Local Area Network A group of computers and other devices connected wirelessly in a small area 71 Actiontec Dual PC Modem User Manual 72 Notices
50. rotocol TCP IP Properties xl General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 192 168 0 4 Subnet mask 255 255 255 0 Default gateway 192 168 0 1 C Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server 198 168 0 1 Alternate DNS server Advanced Cancel 10 In the General tab make sure the the circle next to Use the following IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 11 Enter the following numbers in the IP Address text box 198 162 0 4 Do not include the periods they are automatically entered 12 Enter the following numbers in the Subnet mask text box 255 255 255 0 Do not include the periods they are automatically entered 13 Enter the following numbers in the Default gateway text box 192 168 0 1 Do not include the periods they are automatically entered 14 Activate the Use the following DNS server addresses circle by clicking in it 15 Enter the following numbers in the Preferred DNS server text box 192 168 0 1 Do not include the periods they are automatically entered 16 Clic
51. s The Modem provides its security through the use of a NAT firewall which acts as a physical barrier between your network and the Internet What is NAT and how does it protect my network NAT Network Address Translation is a level of security which masks the pri vate IP addresses of the computers on your network with a single public IP address With NAT the private IP address of any computer on your network is never transmitted over the Internet Which Virtual Private Networking VPN protocols are supported The Modem does not support VPN Can I use Internet firewall or security programs with my network Because the Modem uses NAT firewall security it is not necessary to use any other program BlackIce Defender Norton Internet Security or ZoneAlarm for example for security The use of third party firewall or Internet security soft ware is not recommended as certain programs will create problems on a private network 33 Actiontec Dual PC Modem User Manual l use an ISP that offers V 92 service Will Modem On Hold MOH work with the Modem No The Modem does not support MOH 34 Setting Up Static IP Address To communicate with the Modem from a computer on the network to use the Web Configuration Utility for example the user may have to switch the IP address settings from DHCP enabled to static IP so that the computer and the Modem are on the same subnet To set up static IP on a computer select the opera
52. ss The DNS server address used by computers on the home network corresponds to the location of the DNS server the ISP has assigned DSL Digital Subscriber Line Modem A modem that uses existing phone lines to transmit data at high speeds Encryption A method to allow wireless data transmissions a level of security ESSID Extended Service Set Identifier A unique identifier for a wireless network Also known as SSID 69 Actiontec Dual PC Modem User Manual Ethernet Network A standard wired networking configuration using cables and hubs Firewall A method preventing users outside the network from accessing and or damag ing files or computers on the network Gateway A central device that manages the data traffic of your network as well as data traffic to and from the Internet IP Internet Protocol Address A series of four numbers separated by periods identifying a unique Internet computer host ISP Gateway Address An IP address for the Internet router This address is only required when using a cable or DSL modem ISP Internet Service Provider A business that allows individuals or businesses to connect to the Internet LAN Local Area Network A group of computers and devices connected together in a relatively small area such as a house or an office A home network is considered a LAN MAC Media Access Control Address The hardware address of a device connected to a network NAT Netwo
53. t in the space below Obtain an IP address automatically Specify an IP address IP Address 192 168 0 4 7 Inthe IP Address tab make sure the the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 8 Enter the following numbers in the IP Address text box 192 168 0 4 Do not include the periods they are automatically entered 37 Actiontec Dual PC Modem User Manual 9 Enter the following numbers in the Subnet mask text box 255 255 255 0 Do not include the periods they are automatically entered 10 Select DNS Configuration 11 Activate Enable DNS by clicking in the appropriate circle then enter 192 168 0 1 in the DNS Server Search Order text box Click Add TCP IP Properties a 192 168 01 a0 12 Select Gateway 13 In the New gateway text box enter 192 168 0 1 then click Add TCP IP Properties 192 168 0 1 l 38 Appendix A Setting Up Static IP Address 14 Click OK The TCP IP Properties window disappears 15 In the Network window click OK The Network window disappears 16 The System Settings Change window appears asking whether the computer should be restarted Click Yes System Settings Change 2 You must restart your computer before the new settings will take effect Do you want to restart your computer now
54. ter 2 Setting Up the Modem 18 Plug the other end of the gray Phone cord into the phone jack closest to the computer then click Next Actiontec Installation Buckbyc Step 11 Plug the other end of the Phone Cord into th Phone Jack closest to your Computer Click NEXT to continue Questions Call toll free 1 888 436 0657 me Patent Pending Ad Actiowtes Electronics Inc All 19 If installing a phone next to the computer click in the box next to Yes then click Next If not installing a phone next to the computer click in the box next to No click Next and go to step 22 Actiontec Installation Buckbyc Dio you want to have phone next to your computer that will use the same phone line as this Modem D Yes I No Questions Call toll free 1 888 436 0657 x Back 20 Find the Phone cord of the telephone to be installed next to the computer and unplug it from the phone jack in the wall or back of the computer Click Next Actiontec Installation Buddy Step 1 Find the Phone Cord that is connected to th Telephone next to your Computer Unplug this Phone Cord from the Phone Jack that it is currently plugged into Keep the other end connected to the Telephone itself Click NEXT to continue Questions Call toll free 1 888 436 0657 Back Patent Pending 2003 Actiowtec Electronics Inc All 11 Actiontec Dual PC Modem User Manual 21 Insert
55. ter the following numbers in the Preferred DNS server text box 192 168 0 1 Do not include the periods they are automatically entered Click OK The Internet Protocol TCP IP Properties window disappears In the Local Area Connection Properties window click OK The Local Area Connection Properties window disappears Click Close in the Local Area Connection Status window The window disap pears c__ D Close the Network and Dial up Connections window by clicking on the x button at the upper right corner of the window The computer is now set up with a static IP address allowing the user to access the Modem s Advanced Setup utility 47 Actiontec Dual PC Modem User Manual Windows XP 1 From the desktop click on the Start button in the lower left corner 2 From the menu that appears select Settings 5 Windows Catalog E Windows Update im Programs 4 Documents Settings Search Q9 Help and Support NA 37 Run Log Off oemtemp Turn Off Computer sat 83 O Windows XP Professional 3 Another menu appears Select Control Panel 5 Windows Catalog o Windows Update fea Programs x E Documents settings E Control Panel Network Connections Search SS Sy Printers and Faxes Help and Support gl Taskbar and Start Menu CI Run Log Off oemtemp Turn Off Computer Cc i uv Y bonn
56. the other end of the Phone cord into the Green port marked Phone on the back of the Modem then click Next Actlontec Installation Buckly Step 2 Plug the loose end of the Phone Cord that is connected to your Telephone inta the GREEN port labeled Phone This portis located on the back of the Modem Mew your Phone should be plugged inta the Modem Click ME XT t eantinue Questions Call tolfree 1 888 436 0657 L e Jum peu Patient Pending Hi Ac owtbec Electronics inc All 22 The Modem is connected to the computer Click Next the go to Configuring the Modem on the next page Actlontec Installation Buckdycdo Congratulation You have euccassiuly connected this Modem to your Computer Click MEXT to complete the setup of this Modem _ Patent Pending 00 Acheter Elertronscs Inc All 12 Chapter 2 Setting Up the Modem Configuring the Modem After physically connecting the Modem to the computer it must be configured to connect to the ISP Internet Service Provider 1 In the next window enter the main telephone number used to connect to the ISP in the 1st number text box then click Next The other options in this window can be entered in the Dial Configuration screen See chapter 3 Basic Setup for more information Actiontec Installation Ruddy Please get your Start Here guide and enter at least one telephone number that you wrote down Wi nu
57. tic IP Address 5 The Network window appears In the The following network components are installed list box locate and double click the TCP IP configuration matching the network card installed in the computer Network 2 x Configuration Identification Access Control The following network components are installed Realtek RTL8139 810 Family PCI Fast Ethernet NIC IPX SPX compatible Protocol gt Dial Up Adapter IP SPX compatible Protocol gt Realtek RTL8139 810 TCP IP gt Dial Up Adapter Add Remove Properties Primary Network Logon Client for NetWare Networks File and Print Sharing Description TCP IP is the protocol you use to connect to the Internet and wide area networks 6 The TCP IP Properties window appears Click IP Address TCP IP Properties 2 x Bindings Advanced NetBIOS DNS Configuration Gateway WINS Configuration IP Address An IP address can be automatically assigned to this computer If your network does not automatically assign IP addresses ask your network administrator for an address and then type it in the space below Obtain an IP address automatically Specify an IP address IP Address 192 168 0 4 7 Inthe IP Address tab make sure the the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave
58. ting system and follow the instructions Note The following procedures are based on the Modems fac tory default IP address If the Modem s IP address has been changed enter the new IP address when instructed to enter an IP address Windows 98 and 98 SE 1 From the desktop click on the Start button in the lower left corner 2 From the menu that appears select Settings ke T Windows Catalog o Windows Update im Programs i5 Documents Settings 3 Help and Support 9 F Run Log Off oemtemp o Turn Off Computer c D a od o c o a a x Lu z 35 Actiontec Dual PC Modem User Manual 3 Another menu appears Select Control Panel windows Update Programs Favorites Documents Control Panel Printers A Taskbar amp Start Menu Folder Options A Active Desktop Settings 43 Windows Update Log Off Default Shut Down S Start menu bmp Paint 4 When the Control Panel window appears double click Network E Conti Panel M uini Eile Edit View Favorites Tools Help Ea 4 Back v gt A Seach L Folders History x UI X A Ea Address ET Control Panel e Go Norton AntiVirus m r AddNew Add Remove Automatic Date Time Dial Up Display Folder Options Hardware Programs Updates Networking au d Gaming Internet Keyboard Modems Options
59. to connect to the ISP Current Status Firmware Yersion WAN Connection Last Disconnect Reason Mode Connect Speed IP Address Subnet Mask Current Call Number Current Online Time DNS 1 DNS 2 LAN IP Address DHCP Server Diagnose 2 0 0 0 17o0 R7000M Disconnected Connect Disconnect None PPP 255 255 255 0 192 168 0 1 198 6 1 3 192 168 0 1 on Diagnose Finish Clicking the Diagnose button generates the Connection Status screen This screen displays various Internet connection statistics The Diagnose button can only be clicked if there is no connection to the Internet 26 Utilities To access the Dual PC Modem s utilities select Utilities from the Main Menu screen The Utilities screen appears Utilities Restore Default Will remove all current settings and restore your Settings Modem to the manufacture default settings Active Users will show you the IP address which PC obtained from the Modem Upgrade Firmware Will allow you to download the latest firmware From here the Modems factory default settings can be restored the active user list viewed and the firmware upgraded Restore Default Settings To restore the Modem to its factory default settings select Restore Default Settings from the Utilities screen When the Restore Default Settings screen appears click Restore Default Settings Any changes made to the Modem
60. ts sole discretion refund to Customer the purchase price paid for the defective prod uct All products that are replaced will become the property of Actiontec Electronics Inc Replacement products may be new or reconditioned Actiontec Electronics war rants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer Software Actiontec Electronics warrants to Customer that each software program licensed from it will perform in substantial conformance to its program specifica tions for a period of ninety 90 days from the date of purchase from Actiontec Electronics or its authorized reseller Actiontec Electronics warrants the media con taining software against failure during the warranty period The only updates that will be provided are at the sole discretion of Actiontec Electronics and will only be available for download at the Actiontec Web site www actiontec com Actiontec Electronics sole obligation under this express warranty shall be at Actiontec Electronics option and expense to refund the purchase price paid by Customer for any defective software product or to replace any defective media with software which substantially conforms to applicable Actiontec Electronics published specifi cations Customer assumes responsibility for the selection of the appropriate appli cations program and associated reference materials Actiontec Electronics mak
61. uL BE AROUND TO HELP YOU GUT Chck MEAT to begin Iss on screen demanstratian Actlontec Installation Bucky Before we begin this installation you will need to have the phare number s thal your computer dials bo access the Internet Please goto your computer and look up these number s Make sure and woke her down m your START HERE quide Chick NEXT to continue its hee Patent Pending Ze Acthowter Elechron cs inc 15 Actiontec Dual PC Modem User Manual 3 In the next window click in the box next to Additional computer then click Next Act lanter Installation Buckhyck You can use this CD ROM to set up your ENTIRE home network Ii this is the FIRST computer that you are connechng to the Dual PC Modem click the box next to First Computer If you are using this CD ROM to set up an ADDITIONAL computer please click the box met to Additonal Carmgpuler r Please select from the following options First computer Additional computer Questions Call tol free 1 888 436 0657 a me Patient Pending C qi Acowbec Electronics Ie LI 4 Getthe second Yellow Ethernet cable from the Quick Start Kit then click Next Er LL ln nada Mision Body JE Step 1 Get the 2nd Yellow Cable from the Actionitec Quick Start Kit Click NEXT to continue Yellow Cable Questions Call toll free 1 289 436 0657 a pum Ce au 3 Pater Pending dl Actiowter Electronics inc All

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