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Acer R920 User's Manual

1. DIMM slot 1 in memory boards A B C and D is configured to sparing mode 170 Appendix B Memory configuration Memory mirroring population The table below list the suggested FBDIMM module population for memory mirroring configuration Population with four memory boards 1to2 2x1GB 2x1GB 2x1GB 2x1GB 8 GB 4 GB 1t04 4x1GB 4x 1GB 4x1GB 4x1GB 16 GB 8 GB 1to6 6x1GB 6x 1GB 6x 1GB 6x1 GB 24 GB 12 GB 1to8 8x1GB 8x1GB 8x1GB 8x1GB 32 GB 16 GB Tto2 2x2GB 2x2 GB 2x2GB 2x2 GB 16 GB 8 GB 1to4 4x2GB 4x2 GB 4x2 GB 4x2 GB 32 GB 16 GB 1to6 6x2GB 6x2 GB 6x2 GB 6x2 GB 48 GB 24 GB 1t08 8x2GB 8x2 GB 8x2 GB 8x2 GB 64 GB 32 GB 71102 2x4GB 2x4GB 2x4GB 2x4GB 32GB 16GB 1to4 4x4GB 4x4 GB 4x4 GB 4x4 GB 64 GB 32 GB 1to6 6x4GB 6x4 GB 6x4 GB 6x4 GB 96 GB 48 GB 1t08 8x4GB 8x4 GB 8x4GB 8x4 GB 128GB 64GB 171 Memory configuration The BIOS configures the system memory into the best possible configuration after comparing the current FBDIMM population with the desired memory configuration selected by the user in System BIOS Possible configurations are e Dual channel mode Maximum performance mode e Single channel mode e Memory sparing mode e Memory mirroring mode Only one memory mode can be selected at a time and the BIOS defaults to maximum performance mode Support is also included for memory sparing where a portion of each memory board is reserved for failove
2. Coz The front bezel is removable to allow access to server s hard drives peripheral device and control panel For details on how to remove the front bezel see To remove the front bezel on page 41 Front panel 885090589 89595080503 330893080508 999909 p 05a DVD drive bay 5 25 inch drive bays VGA monitor port d USB 2 0 ports Control panel Hot swap system fan modules Hot plug HDDs 10 1 System tour Rear panel ILI be ooruri c LLILLDILDDLCII Oo000000 eg ooroo 83 QOOO000o ooo A1 A7 A1 Hot plug PCI Express x8 slot A2 Hot plug PCI Express x8 slot A3 PCI Express x8 slot A4 PCI Express x8 slot A5 PCI Express x8 slot with x4 throughput A6 PCI Express x8 slot with x4 throughput A7 PCI Express x8 slot with x4 throughput B ARMC 3 R2 Ethernet port C I O expansion module Ethernet ports D USB 2 0 ports E VGA monitor port F Serial port G K Power supply indicators H L AC input power connector I O expansion module optional J Gigabit LAN ports 10 100 1000 Mbps M System ID button N System ID indicator Reserved for remote management of server This requires installation o
3. E HHEHHsundHHH Jol Io poponun poponnonon Hrinppppn Socoocegog sococcscoo Loaogogugago jo 0 HOBOBgaagaado EHEEHEHEHHG lo lo EEnHEHHERH as ECEEREREER BbHHEBHBEH P Q Dg Hridpdppmdng T ooo mm od j oa aa HUHA ats iununauusa A Status Green On Network link is detected Off No network connection Blinking Network connection in place B Speed Off 10 Mbps connection Green On 100 Mbps connection Amber On 1000 Mbps connection Hot plug PCI Express slot LED indicators The PCI slots 1 and 2 have a LED indicator to display the PCI hot plug status Power Off Power off All main rails are removed from the slot Card can be inserted or removed Green Power on PCI slot 1 or 2 is powered on Card on cannot be inserted or removed Green Power PCI slot 1 or 2 is in the process of blinking transition changing state Card cannot be inserted or removed 1 System tour Attention Off Normal Normal operation Amber Attention Power failure or operational problem on at the slot Amber Locate Slot is being identified blinking Memory board LED indicators The LEDs on the memory board indicate the status of the memory board power and DIMM A Power good Green Power is detected on The memory board power is good Off Power is not detected on all boards B I DIMM 1 to 8 Amber DIMM installed in DIMM slots is f
4. Store the board in an antistatic bag Observe the post installation instructions described on page 40 86 3 System upgrade Installing and removing the ARMC 3 R2 module The optional ARMC 3 R2 module provides server management firmware and functionality for the system To install the ARMC 3 R2 module 1 Perform the pre installation instructions described on page 39 2 Remove the I O expansion module Perform instructions described in To remove the I O expansion module section on page 85 3 Set the I O expansion module on a static controlled surface with components facing up 4 Record the MAC address on the ARMC 3 R2 module Peel off the backing from the EMI gasket A 6 Adhere the gasket to the I O expansion module where the ARMC 3 R2 NIC module will contact the I O expansion module B 87 7 Install the ARMC 3 R2 NIC module 1 Attach the ARMC 3 R2 NIC module to the I O expansion module 2 Secure the ARMC 3 R2 NIC module to the I O expansion module with the two screws provided 8 Install the ARMC 3 R2 module 1 Insert the standoff into the hole in the ARMC 3 R2 module A The standoff installs on the bottom side of the module 2 Attach the module to the module connector on the I O expansion module and snap the standoff into the matching hole on the I O module B 9 Install the I O expansion module Perform instructions described on To install the I O expansion module
5. 4 System BIOS Snoop Filter The Snoop Filter component monitors Enabled and controls the data transactions Disabled between memory and the processor FSB High Enables or disables optimize front side Enabled Bandwidth bus for higher bandwidth when 1333 Disabled Optimization MHz FSB processor s is installed Note Some applications will benefit with this option enabled Configure based on performance result 111 Mass Storage Controller Configuration fiptio Setup Utility Copyright C 2005 2007 American Megatrends Inc Mass Storage Controller Configuration Enable or Disable the onboard Serial Attached SCSI SAS SAS Option ROM Enabled Controller option ROM Select Screen Select Item Change Value Select Field General Help Factory Defaults Save and Exit Exit Version 1 20 1093 Copyright C 2005 2007 American Megatrends Inc SAS Option Enables or disables the onboard SAS Enabled ROM controller option ROM Disabled SATA Mode When set to IDE system supports up to4 IDE SATA ports with Parallel ATA emulation AHCI When set to AHCI system supports all SW RAID SATA ports using the Advanced Host Controller interface When set to SW RAID system supports configuration of SATA ports for RAID via RAID configuration software SATA Port 0 1 Indicates information for the device connected to the 2 3 4 5 SATA connector 112 Serial Port Configuration fiptio Setup Utility Copyright C 2005 2
6. If the POST finds any problems the system will emit a beep code followed by an error message displayed on the monitor Aside from the POST messages you can determine if the system is in good condition by checking if the following occurred e The power indicator on the control panel lights up green e The Num Lock Caps Lock and Scroll Lock indicators on the keyboard light up Power on problems If the system does not boot after you have applied power check the following factors that might have caused the boot failure e The external power cable may be loosely connected Check the power cable connection from the power source to the power cable socket on the rear panel Make sure that the cable is properly connected to the power source and to the power cable socket e No power comes from the grounded power outlet Have an electrician check your power outlet e Loose or improperly connected internal power cables Check the internal cable connections If you are not confident to perform this step ask a qualified technician to assist you Warning Make sure all power cords are disconnected from the electrical outlet before performing this task Note If you have gone through the preceding actions and the system still fails to boot ask your dealer or a qualified technician for assistance 35 Configuring the system OS The Altos R920 system comes with Acer EasyBUILD that allows you to conveniently install your choice of o
7. Check the following items from the package e Acer Altos R920 system e Acer EasyBUILD e Acer eBusiness ValuePack e Acer Altos R920 accessory box If any of the above items are damaged or missing contact your dealer immediately Save the boxes and packing materials for future use 32 2 System setup Connecting peripherals Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system m a ae HHHHE Tn EEE og oO o Oi yO jo JO BugpBguabgH O 00 _ a I DHIDODODODLG J HHH O P Bg 49 E H o AO IP o JO e a E BapHHEHHEH US ea OLD O ol i EN Annn o Note Consult the operating system manual for information on how to configure the network setup 33 Turning on the system After making sure that you have properly set up the system applied power and connected all the necessary peripherals you can now power on the system 1 Remove the front bezel 2 Press the power button 3 The system starts up and displays a welcome message on the monitor After that a series of power on self test POST messages appear The POST messages indicate if the system is running well or not 34 2 System setup Note If the system does not turn on or boot after pressing the power button go to the next section for the possible causes of the boot failure
8. Important Observe the electrostatic discharge ESD precautions indicated on page 39 when perfoming the following procedures Do not attempt the procedures described in the following sections unless you are a qualified technician Rack installation precautions Follow the rack manufacturer s safety and installation instructions for proper rack installation The following additional rack safety installation measures should be considered e Anchor the equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more systems are fully extended out of the rack assembly You must also consider the weight of any other devices installed in the rack assembly The equipment rack must be installed according to the manufacturer s instructions e Main AC power disconnect You are responsible for installing an AC power disconnect for the entire rack unit This main disconnect must be readily accessible and it must be labeled as controlling power to the entire unit not just to the system s e Earth ground the rack installation To avoid the potential for an electrical shock hazard the rack assembly itself must be suitably earth grounded according to your local regional electrical codes This typically will require the rack to have its own separate earth ground We recommend you consult your local approved electrician 152 Appendix A Rack mount configuration E
9. Installing and removing DIMM modules section 4 Lift the memory board latches to the fully open position 5 6 Observe the post installation instructions described on page 40 77 Installing and removing DIMM modules The server s memory board supports eight DIMM slots Each slot supports 1 GB 2 GB and 4 GB DDR2 667 PC2 5300 FBDIMM modules The server s maximum memory capacity is 128 GB DIMM module configuration guidelines Observe the following guidelines when replacing or installing DIMM modules to the memory boards The system supports up to four memory boards At least one memory board and two DIMMs must be installed for the server to function Each memory board must have a minimum of two DIMMs installed DIMMs must be installed in pairs For example DIMM slots 1 and 2 DIMM slots 3 and 4 DIMM slots 5 and 6 DIMM slots 7 and 8 DIMMs in the same memory board must be identical in size speed and vendor The system does not support mixed sized DIMMs or DIMMs from different vendors within the same memory board Warning Functionality issues may be encountered if mixed memory types are installed on the memory board The system does not support combination of single rank with dual rank memory Use only DDR2 FBDIMMs Other type of DIMMs will not fit into the socket Attempts to force a non DDR2 FBDIMM into a socket will damage and or the socket or the DIMM Hold DIMMs only by the edges Do not touch the
10. Select Screen Select Item Change Value Select Field General Help Factory Defaults Save and Exit Exit Version 1 20 1093 Copyright C 2005 2007 American Megatrends Inc Total Memory Total amount of onboard memory in MB or GB The memory size is automatically detected by BIOS during the POST If you install additional memory the system automatically adjusts this parameter to display the new memory size Effective Amount of memory available to the operating system in Memory MB or GB 108 4 System BIOS Current Configuration Displays either one of the following memory configuration Maximum performance mode System memory is configured for optimal performance and efficiency No RAS features are enabled Single channel mode System memory is functioning in a reduced efficiency fail safe mode Memory mirroring mode System memory is configured for maximum reliability in the form of memory mirroring Dual DIMM sparing mode System memory is configured for optimal performance and efficiency Sparing is also enabled Current Displays the speed the memory is currently running at 533 Memory Speed MT s 266 MHz or 667 MT s 333 MHz Memory RAS Customize several memory configuration options such as and whether to use memory mirroring or memory sparing Performance Press Enter to access the Memory RAS and Performance Configuration Configuration submenu Memory Riser Board n Conf
11. To install a non hot plug PCI card 1 Perform the pre installation instructions described on page 39 2 Perform steps 2 to 8 described in the To install a new hot plug PCI card section on page 62 83 Configuring server management components Altos R920 system provides an upgrade path to advanced server management capabilities through installation of the following components e O expansion module e ARMC 3 R2 module Installing and removing the I O expansion module The optional I O expansion module is a vertical riser with a dedicated management Ethernet port and additional dual gigabit Ethernet ports To install the I O expansion module 1 Perform the pre installation instructions described on page 39 Rotate the retention latch on the rear of the card slot upward A Pull up the slot cover B Remove the board from its protective packaging Align the board in the empty slot C Ui 5 WN 84 3 System upgrade 6 Insert the module into the I O expansion module slot on the mainboard Make sure that the card is properly seated D 7 Rotate the retention latch downward 8 Observe the post installation instructions described on page 40 85 To remove the I O expansion module 1 2 4 5 Perform the pre installation instructions described on page 39 Rotate the retention latch on the rear of the I O expansion module slot upward A Pull the board away from the chassis B
12. section 88 3 System upgrade 10 Observe the post installation instructions described on page 40 To remove the ARMC 3 R2 module 1 Perform the pre installation instructions described on page 39 2 Remove the I O expansion module Perform instructions described in To remove the I O expansion module section on page 85 3 Set the I O expansion module on a static controlled surface with components facing up 4 Remove the ARMC 3 R2 NIC module 1 Remove the three screws on the ARMC 3 R2 NIC module 2 Pull the ARMC 3 R2 NIC module to remove it 5 Remove the ARMC 3 R2 module 1 Pull up the ARMC 3 R2 module to remove it from the connector 1 Remove the three standoffs from the mainboard then keep the standoffs for later installation 6 Observe the post installation instructions described on page 40 89 Configuring the hardware RAID components Altos R920 system supports SAS hardware RAID through installation of of a SAS module With the addition of the following components to the SAS module enhanced RAID capability is enabled e RAID activation key e RAID cache e RAID BBU battery backup unit Installing and removing the SAS module The SAS module works with the SAS backplane board to support eight SAS hard drives The SAS module supports RAID levels 0 1 1a and 10 without any additional components To install the SAS module 1 Perform the pre installation instructions described on page 39 2 Remove the p
13. 0 1 5 6 10 50 and 60 with installation of the following components e RAID activation key iButton e DDR2 667 registered ECC DIMM for RAID cache e RAID Battery Backup Unit BBU Available as an upgrade option Serial ATA port e Two internal 7 pin vertical SATA ports e Supports transfer rate of up to 3 0 GB s Networking e Intel ESB2 I O controller e Intel 82563EB Gigabit Ethernet controller with dual ports e ntel 82575 Gigabit Ethernet controller with dual ports optional I O expansion module e Supports Intel I O Acceleration Technology e Supports boot from integrated SCSI iSCSI PCI Express I O e Two hot plug x8 PCI Express slot e Two x8 PCI Express slot e Three x8 PCI Express slots with x4 throughput Note The PCI hot plug function allows the removal of a standard PCI adapter from the system without stopping the software or powering down the unit Graphic interface e ATI ES1000 video controller with 32 MB video RAM Server management e Integrated Trusted Platform Module TPM e Integrated Baseboard Management Controller BMC module e Intelligent Platform Management Interface IPMI 2 0 compliant e in band and out band server management e Acer Remote Management Card 3 Revision 2 ARMC 3 R2 module optional e High performance KVM redirection e Includes a dedicated NIC port e USB mouse keyboard and media redirection Control panel e Button control panel e LCD control panel optional 1 S
14. Note Requires installation of four memory boards with equal memory capacity Set 2 Note Requires installation of two or four sets of memory boards paired as sets of two Each memory board in a set must have same amount of memory board installed oj Oo w gt Aj w N 167 FBDIMM module population order Single and dual channel population The tables below list the suggested FBDIMM module population for normal configuration Population with one memory board 1to2 2x1GB 2GB 1to4 4x1GB 4GB 1to6 6x 1GB 6 GB 1to8 8x 1 GB 8 GB 1to2 2x2 GB 4GB 1to4 4x2 GB 8 GB 1to6 6x2 GB 12 GB 1to8 8x2 GB 16 GB 1to2 2x4GB 8 GB 1to4 4x4GB 16 GB 1to6 6x4 GB 24 GB 1to8 8x4 GB 32 GB Population with two memory boards 1to2 2x 1GB 2x1GB 4GB 1to4 4x1GB 4x1 GB 8 GB 1to6 6x 1GB 6x1GB 12GB 1to8 8x1GB 8x1GB 16 GB 1to2 2x2GB 2x2GB 8GB 1to4 4x2GB 4x2GB 16 GB 1to6 6x2GB 6x2GB 24 GB 1to8 8x2GB 8x2GB 32GB 1to2 2x4GB 2x4GB 16 GB 1to4 4x4GB 4x4GB 32 GB 1to6 6x4 GB 6x4GB 48 GB 1to8 8x4 GB 8x4GB 64 GB 168 Appendix B Memory configuration Population with four memory boards 1102 2x1GB 2x1GB 2x1GB 2x1GB 8 GB 1to4 4x1GB 4x1GB 4x1GB 4x1GB 16 GB 1to6 6x1GB 6x1 GB 6x1GB 6x1GB 24 GB 1108 8x1GB 8x1GB 8x1GB 8x 1GB 32 GB 71t02 2x2GB 2x2GB 2x2GB 2x2GB 16GB 1to4 4x2 GB 4x2 GB 4x2 GB 4x2 GB 32 GB 1to 6 6x2GB 6x2 GB 6x2 G
15. and Disabled Technology applications in different partition Execute Disable Enables or disables the execute disable bit Enabled Bit to prevent certain classes of malicious Disabled buffer overflow attacks Hardware Enables or disables the processor Enabled Prefetcher Hardware Prefetch feature Disabled 106 4 System BIOS Adjacent Cache Line Prefetch When enabled cache lines are fetched in Enabled pairs even line odd line Disabled When disabled only the current cache line required is fetched Simulated MSI Enables or disables the simulation of Enabled Support Message Signal Interrupt MSI support Disabled Note This feature can be enabled in the case where there is no OS support for MSI Processor When an error message associated with Enabled Retest the processor occurs during POST you can Disabled enable this parameter to eliminate the error message Processor n Information Displays information about the system processor such as family or generation frequency supported cache size stepping number and processor ID register value Press Enter to access the Processor Information submenu 107 Memory Configuration Aptio Setup Utility Copyright C 2005 2007 American Megatrends Inc Memory Configuration Configure memory RAS Reliability Availability and Serviceability and view current memory performance information and settings Memory RAS and Performance Configuration
16. error or other problem after reboot It this happens shut down the system and boot it again CMOS checksum errors require that you enter Setup check your settings save your settings and exit Setup 5 System troubleshooting This chapter provides possible solutions for specific problems If you cannot correct the problem contact your local Acer representative or authorized dealer for assistance 137 Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the system For any issue first ensure that you are using the latest firmware and files In addition to the server firmware and files make sure to update any drivers used for components you have installed in your system such as video drivers network drivers and SAS drivers If you are unable to resolve your server problems on your own contact your dealer or local Acer representative for assistance Resetting the system Before going through in depth troubleshooting attempt first to perform reset the system using one of the methods below Soft boot reset to clear the system memory and reload the Ctrl Alt Del operating system Clear system memory restart POST and reload the OS Reset button Cold boot reset Turn the system power off and then on Power off on This clears system memory restarts POST reloads the operating system and halts power to all peripherals Problems following initial system installatio
17. following e Make sure the memory modules are properly seated on the memory board s DIMM slots e Make sure the memory modules comply with the system requirements e Make sure the memory modules have been populated according to the system requirements External device connected to a USB connector does not work Do the following e Reduce the number of external devices connected to a USB hub e Refer to the documentation that came with the device Cannot connect to a server e Make sure the network cable is securely attached to the correct connector at the system rear panel e Try a different network cable e Make sure you are using the correct and the current drivers e Make sure the driver is loaded and the protocols are bound Problems with the network Network status indicator does not light Do the following e Check the cabling and network equipment to make sure that all cables are properly connected e Reinstall the network drivers e Try another port or hub on the switch 144 5 System troubleshooting Diagnostics pass but the connection fails e Make sure the network cable is securely attached e Make sure you specify the correct frame type in the NET CFG file The controller stopped working when an adapter was installed e Make sure the cable is connected to the port from the onboard network controller e Make sure the other adapter supports shared interrupts and your OS supports shared interru
18. four memory boards At least one memory board and two FBDIMMs must be installed for the server to function Each memory board supports eight DIMM slots and a DIMM fault LED for each FBDIMM that is used to report DIMM failures and error conditions The supported memory board configurations are as follows e One memory board installed in memory board slot A at the right side of the system e Two memory boards installed in memory board slots A and B the two boards at the right side of the system e All four memory boards slots A B C and D Important Refer to the memory board installation order table on page 166 when installing and removing memory boards Caution Damage to the system occurs if power is not removed from the system prior to removal or installation of memory boards To remove the memory board assembly Note If you remove a memory board from the server you must replace it with a replacement memory board 1 Perform the pre installation instructions described on page 39 75 2 Lift the latches on the memory board to disengage the memory board from the mainboard A 3 Lift the memory board by the latches B 4 Observe the post installation instructions described on page 40 76 3 System upgrade To install the memory board assembly 1 Perform the pre installation instructions described on page 39 2 Locate an empty memory board slot 3 Add or replace memory DIMMs as needed For instructions see
19. heat sink with any metal or with your hands 2 f necessary remove the processor air baffle Perform instructions described in To remove the processor air baffle section on page 45 69 3 Remove the thermal blank 1 Loosen the four screws on the thermal blank 2 Pull the thermal blank away from the CPU socket ISP RS SS S HS CS D Q CS SS S cs eS S 3 Store the thermal blank in a protective bag Remove the new processor from its protective packaging Install the new processor 1 Pull the CPU socket retainer lever to a fully open position 70 3 System upgrade 2 Position the processor over the socket matching the two triangle markers A and lining up the processor pins with the socket B 6 Apply thermal grease Apply approximately 0 1 ml of the thermal grease compound to the top of the processor 7 Install the heat sink 1 Set the heat sink on the processor aligning the four screws in the heat sink with the screw sockets in the chassis 71 2 Tighten the screws in the order shown approximately one full turn at a time until each is evenly tightened Do not fully tighten one screw at a time 8 Observe the post installation instructions described on page 40 To remove a processor Important Before removing a processor from the mainboard make sure to create a backup file of all important data 1 Perform the pre installat
20. load these settings the system might not function properly 133 Save as User Default Saves current values to be restored later Values Load User Default Values Restores previously saved user default values 134 4 System BIOS Upgrading the BIOS The upgrade utility allows you to upgrade the BIOS in the flash memory To prepare to upgrade the BIOS you need to record the current BIOS settings and download the BIOS image file to a temporary folder on your hard drive or a USB flash memory device To record the current BIOS settings 1 Run BIOS setup See Entering BIOS setup on page 100 2 Write down the current settings in the Setup Utility To download the BIOS image file Download the image file to a temporary folder on your hard drive or a USB flash memory device Note Review the instructions and release notes that are provided in the Readme file distributed with the BIOS image file before attempting a BIOS upgrade The release notes contain critical information regarding jumper settings specific fixes or other information to complete the upgrade To upgrade the BIOS Follow the instructions in the Readme file that came with the BIOS upgrade When the update completes remove the bootable media from which you performed the upgrade Note Do not power down the system during the BIOS update process The system will reset automatically when the BIOS update process is completed You may encounter a CMOS checksum
21. new IM array no synchronization will be performed You can exit the SAS configuration utility and proceed to install the OS Exiting the SAS configuration utility In the SAS configuration utility press Esc twice and select Exit the Configuration Utility 182 Appendix C SAS and SAS RAID configuration utilities SAS RAID configuration utility This section briefly shows how to launch the SAS RAID configuration utility load the factory default setting and create a RAID volume using the SAS RAID configuration utility Starting the SAS hardware RAID configuration utility To start SAS RAID Configuration Utility press CTRL G when you see the RAID BIOS during POST After POST finished the Adapter Selection page will show on the screen Click Start to launch the configuration menu Loading the factory default settings 1 In the Configuration menu select Adapter Properties The current adapter settings appear 2 Change the setting of Set Factory Defaults from No to Yes then Click Submit 3 Press lt CtrI Alt Del gt to reboot the server Creating and initialing a RAID volume 1 Launch the Configuration menu 2 Select Configuration Wizard 3 Select Add Configuration default and click Next 4 Select Custom Configuration default and click Next 5 Select the drives that you want to add into the array with the lt Ctrl gt key o After you select the drives click Accept Array then Next Select the RAID level you
22. onboard USB controllers Enabled will be turned on and accessible by the OS Disabled When disabled all onboard USB controllers will be turned off and inaccessible by the OS Legacy USB Enables or disables support for legacy USB Enabled Support devices Disabled Auto 114 4 System BIOS Port 60 64 Enables or disables the I O port 60 64h Enabled Emulation emulation support Disabled This parameter is enabled for complete USB keyboard legacy support for non USB aware OS Device Reset Select the number of seconds POST waits 10 Seconds Timeout for the USB mass storage device after the 20 Seconds start unit command 30 Seconds 40 Seconds Storage Emulation RMM When set to Auto USB mass storage Auto devices with less than 530 MB will be Floppy emulated as a floppy drive Forced FDD When set to Forced FDD HDD formatted Hard Disk drive will be emulated as FDD e g Zip CD ROM drive j USB 2 0 Enables or disables onboard USB ports to Enabled Controller support USB 2 0 mode Disabled 115 PCI Configuration fiptio Setup Utility Copyright C 2005 2007 fimerican Megatrends Inc PCI Configuration Select the start of the reserued memory region for PCI Memory Mapped I 0 Start Address 2 00GB memory mapped I O space that Memory Mapped I 0 Above 46B led ends at 4GB Warning Depending on the system configuration this option may impact the amount of system memory detected by an US without Physical Addres
23. power cord into the AC receptacle on the power supply 6 Verify that the LEDs on the power supply are functioning Refer to the Hot plug power supply module LED indicators section on page 24 for more information 59 Removing and installing a PCI card Important Only PCI add in cards in PCI slots 1 and 2 are hot pluggable If you are installing or removing a PCI card from PCI slot 3 through 7 see page 82 for more information Caution Expansion slot covers must be installed over all vacant slots to maintain the electromagnetic emission characteristics of the server and to ensure proper system cooling Determining PCI slot status The PCI slots 1 and 2 have a LED indicator to display the PCI hot plug status For more information on how to determine the slot status refer to Hot plug PCI Express slot LED indicators section on page 25 To remove a hot plug PCI card with OS hot plug interface 1 Perform the pre installation instructions described on page 39 2 Ifyou are using a Microsoft Windows operating system double click the Unplug Eject icon in the taskbar to open the Unplug or Eject Hardware menu Select the device to be removed and click Stop 4 Make sure that the power LED on the rear of the PCI slot is turned off before disconnecting any cables attached to the card 60 3 System upgrade Open the yellow caution plate A 6 Rotate the slot retention latch on the rear of the card slot upward B 7 Release the
24. problems and corrective actions Appendix A Rack mount configuration Rack installation information Rack mount configuration Vertical mounting hole pattern Installing the system into the rack Appendix B Memory configuration Introduction Memory board installation order FBDIMM module population order Memory configuration Dual channel mode Single channel mode Memory sparing mode Memory mirroring mode Appendix C SAS and SAS RAID configuration utilities Overview 117 119 120 123 125 127 128 129 130 131 132 134 135 137 137 137 138 139 139 140 149 151 153 154 155 163 165 166 167 171 171 172 173 175 177 179 xvii xviii SAS configuration utility 180 SAS RAID configuration utility 182 Index 185 1 System tour The Altos R920 is a powerful feature rich platform designed to deliver superior performance scalability and flexibility to meet the needs of various network environments It is specially suited for minimizing system downtime and maintaining mission critical applications accessible Features summary This section lists the impressive computing features of the Altos R920 system Processor Supports one to four physical processors e Quad core Intel Xeon processors 7300 series e Dual core Intel Xeon processors 7200 series e 64 bit Intel Xeon processors with 2 x 4 MB L2 cache e 1066 MHz front side bus Support for the following Intel technologies e
25. removed earlier 6 Attach the Y power cable to the rear of the device 67 7 Slide the 5 25 inch peripheral device into the server until it clicks into place 8 Observe the post installation instructions described on page 40 68 3 System upgrade Upgrading the processor The server supports up to four processors the following models are supported e Quad core Intel Xeon processors 7300 series e Dual core Intel Xeon processors 7200 series Processor configuration guidelines Observe the following guidelines when replacing or installing a processor e Useonly Acer qualified processors e The CPU 1 socket must always be populated If no processor is installed in this socket the system will fail to boot e Before removing a processor make sure to back up all important system files e When installing a second third or fourth processor make sure it has same stepping and frequency specifications as the default processor e Handle the processor and the heatsink carefully Damage to either may prevent the system from functioning properly e Caution Make sure to install a processor thermal blank and a heat sink to replace the thermal blank Only power on a system that has all four CPU sockets populated with heat sinks and or thermal blanks To install a new processor 1 Perform the pre installation instructions described on page 39 Warning The heat sink becomes very hot when the system is on NEVER touch the
26. signal cable properly installed Does this video monitor work correctly if plugged into a different system Is the onboard video controller enabled in the BIOS Setup Utility Remove all expansion cards and see if the system boots If successful add the cards back in one at a time with a reboot between each addition Make sure the memory modules comply with the system requirements Make sure the memory modules have been populated according to the system requirements Remove and reseat the memory boards Remove and reseat the memory modules Make sure the processor complies with the system requirements Make sure the processor is populated according to the system requirements If you are using a video controller board do the following 1 Verify that the video works using the onboard video controller 146 5 System troubleshooting 2 Verify that the video controller board is fully seated in the mainboard connector 3 Reboot the system for changes to take effect If there are still no characters on the screen after you reboot the system and POST emits a beep code write down the beep code you hear This information is useful for your service representative 5 Ifyou do not receive a beep code and characters do not appear the video display monitor or video controller may have failed Contact your service representative or authorized dealer for help Characters are distorted or incorrect Check the following e Are
27. system cooling the replacement of a failed system fan module should be completed within one minute If necessary remove the old rear system fan See previous section Lower the new fan into the fan bay Push down on the fan until it clicks into place 56 3 System upgrade Removing and installing a power supply The server has two power supply bays on the rear panel that accept hot swap redundant power supply modules The system ships out with at least one power supply module installed Power supply redundancy is available if two power supplies are installed A redundant power configuration enables a fully configured system to continue running even if one power supply module fails WARNING To reduce the risk of personal injury or damage to the equipment the installation of power supply modules should be referred to individuals who are qualified to service server systems and are trained to deal with equipment capable of generating hazardous energy levels WARNING To reduce the risk of personal injury from hot surfaces observe the thermal labels on each power supply module You can also consider wearing protective gloves WARNING To reduce the risk of personal injury from electric shock hazards do not open the power supply modules There are no serviceable parts inside the module Caution Electrostatic discharge can damage electronic components Make sure that you are properly grounded before handling a power suppl
28. the brightness and contrast controls properly adjusted on the video monitor Refer to the documentation that came with the video monitor e Are the video monitor s signal and power cables properly connected e Is the video monitor working correctly when plugged into a different system System cooling fan do not rotate properly If the system cooling fan is not operating properly it is an indication of possible system component failure Check the following e Is the power indicator lit If not see Power indicator does not light on page 140 e Is the hot swap fan module LED lit e Are any other control panel LEDs lit e Have any of the fan motors stopped Use the server management subsystem to check the fan status e Have your fans speeded up in response to an overheating situation e Have your fans speeded up in response to a fan that has failed 147 Is the fan s power connector properly connected to the mainboard Is the front panel board cable connected to both the mainboard s front panel board connector Are the power supply cables properly connected to the mainboard Are there any shorted wires caused by pinched cables or have power connector plugs been forced into power connector sockets the wrong way 148 5 System troubleshooting Appendix A Rack mount configuration This appendix shows you how to set up the Altos R920 system in a rack mount configuration 151 Rack installation information
29. the server on power indicator should be lit e Is the system power cord properly connected to the system and plugged into an outlet for 110 240 V e Are all integrated components from the tested components lists Check the tested memory and chassis lists as well as the supported hardware and operating system list 139 Hardware diagnostic testing This section provides a more detailed approach to identifying a hardware problem and locating its source Caution Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect each of device from the system except for the keyboard and the video monitor 2 Make sure the system power cord is plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges see the documentation supplied with your video display monitor 4 Ifthe operating system normally loads from the hard disk drive make sure there is no disc in the optical drive If the power indicator does light attempt to boot from a disc 6 Turn on the system If the power indicator does not light see Power indicator does not l
30. the supplied power supply cord set If you need to replace the power cord set make sure that the new power cord meets the following requirements detachable type UL listed CSA certified type SPT 2 rated 7 A 125 V minimum VDE approved or its equivalent 4 6 meters 15 feet maximum length Safe listening Follow these instructions suggested by hearing experts to protect your hearing e Gradually increase the volume until you can hear it clearly and comfortably and without distortion e After setting the volume level do not increase it after your ears adjust e Limit the amount of time listening to music at high volume e Avoid turning up the volume to block out noisy surroundings e Turn the volume down if you can t hear people speaking near you Product servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage points or other risks Refer all servicing to qualified service personnel Unplug this product from the wall outlet and refer servicing to qualified service personnel when e the power cord or plug is damaged cut or frayed e liquid was spilled into the product e the product was exposed to rain or water e the product has been dropped or the case has been damaged e the product exhibits a distinct change in performance indicating a need for service e the product does not operate normally after following the operating instructions Note Adjust o
31. 007 American Megatrends Inc Serial Port Configuration Serial A Enable port A Enabled 4 System BIOS Enable or Disable serial Select Screen Select Item Change Value Select Field General Help Factory Defaults Save and Exit Exit Version 1 20 1093 Copyright C 2005 2007 American Megatrends Inc Serial A Enable Enables or disables the onboard serial A Enabled port Disabled Address Set the base I O address for serial A port 3F8 2F8 2E8 3E8 IRQ Set the interrupt request line for the serial 4 A port 3 Serial B Enable Enables or disables the onboard serial B Enabled port Disabled Address Set the base I O address for serial B port 2F8 3F8 2E8 3E8 113 IRQ Set the interrupt request line for the serial 3 B port 4 USB Configuration E fiptio Setup Utility Copyright C 2005 2007 American Megatrends Inc USB Configuration IEnabled All onboard USB controllers will be turned on and accessible by the DS Detected USB Devices Disabled All onboard USB 2 Drives 2 Keyboards 2 Mice 1 Hub controllers will be turned off and inaccessible by the US USB Controller Enabled USB Mass Storage Device Configuration Select Screen Select Item Change Value Select Field General Help Factory Defaults Save and Exit Exit Version 1 20 1093 Copyright C 2005 2007 American Megat Detected USB Indicates the number of USB devices Devices USB Controller When enabled all
32. 06 95 EC as attested by conformity with the following harmonized standard EN60950 1 2001 A11 2004 e RoHS Directive 2002 95 EC on the Restriction of the Use of certain Hazardous Substances in Electrical and Electronic Equipment Easy Lai Director Acer Computer Shanghai Limited vii Declaration of conformity for EU countries Hereby Acer declares that this PC series is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Russian regulatory certification compliance c ME61 viii Information for your safety and comfort Safety instructions Read these instructions carefully Keep this document for future reference Follow all warnings and instructions marked on the product Turning the product off before cleaning Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning CAUTION for plug as disconnecting device Observe the following guidelines when connecting and disconnecting power to the power supply unit e Install the power supply unit before connecting the power cord to the AC power outlet e Unplug the power cord before removing the power supply unit from the server e Ifthe system has multiple sources of power disconnect power from the system by unplugging all power cords from the power supplies CAUTION for accessibility Be sure that the power outlet you plug the pow
33. 22 removing password 122 Supervisor password 120 User password 120 Server Management 123 Console Redirection 125 Intel Remote Management Module 128 System Information 127 BlOSsetup 99 entering 100 BMC specifications 5 BMC module installing 86 removing 88 Cc cold plug ARMC 3 R2 module 86 185 VO expansion module 83 memory board 74 PClcard 82 SAS module 89 cold pluggable components 63 configuring memory maximum performance mode 171 memory mirroring mode 175 memory sparing mode 174 single channel mode 172 configuring the system OS 35 control panel 15 button control panel 16 control buttons 18 LCD control panel 17 D DIMM module installation guidelines 78 installing 79 removing 81 DVD drive installing 65 removing 64 F front bezel 8 installing 41 42 removing 41 front panel 9 front system fan assembly installing 53 removing 53 H hard drive RAID configuration 180 HDD installing 50 removing 49 hot plug HDD 49 PClcard 59 power supply 56 system fan 52 hot plug PCI card installing 62 removing 59 hot pluggable components 48 I I O expansion module installing 83 removing 85 installing 5 25 inch drive 66 ARMC 3 R2 module 86 BMC module 86 DIMM module 79 186 DVD drive 65 front bezel 42 front system fan assembly 53 HDD 50 hot plug PCI card 62 I O expansion module 83 memory board 76 non hot plug PCI card 82 power supply 58 processor 68 processor air baffle 46 processor air
34. Acer Altos R920 Series User s Guide Copyright 2007 Acer Incorporated All Rights Reserved Acer Altos R920 Series User s Guide Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes Such changes will be incorporated in new editions of this manual or supplementary documents and publications This company makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose Record the model number serial number purchase date and place of purchase information in the space provided below The serial number and model number are recorded on the label affixed to your server All correspondence concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Acer Incorporated Acer Altos R920 Series Model Name R920 Part Number MU R2900 001 Purchase Date Place of Purchase Acer and the Acer logo are registered trademarks of Acer Inc Other company s product names or trademarks are used herein for identification purposes only and belong to their r
35. B 6x2 GB 48 GB 1108 8x2 GB 8x2 GB 8x2 GB 8x2 GB 64 GB 71t02 2x4GB 2x4GB 2x4GB 2x4GB 32GB 1to4 4x4 GB 4x4 GB 4x4 GB 4x4 GB 64 GB 1 to 6 6x4GB 6x4GB 6x4GB 6x4GB 96 GB 1to8 8x4GB 8x4 GB 8x4 GB 8x4GB 128 GB 169 Memory sparing population The tables below list the suggested FBDIMM module population for memory sparing configuration Population with two memory boards 1to2 2x1GB 2x1GB 4GB 3 GB 1to4 4x1GB 4x1GB 8 GB 7 GB 1to6 6x1GB 6x1GB 12 GB 11 GB 1to8 8x1GB 8x1GB 16 GB 15 GB 1to2 2x2GB 2x2GB 8 GB 6 GB 1to4 4x2GB 4x2GB 16 GB 14 GB 1to6 6x2GB 6x2GB 24 GB 22GB 1to8 8x2GB 8x2GB 32 GB 30 GB 1to2 2x4GB 2x4GB 16 GB 12 GB 1to4 4x4GB 4x4GB 32 GB 28 GB 1to6 6x4GB 6x4GB 48 GB 44 GB 1to8 8x4GB 8x4 GB 64 GB 60 GB DIMM slot 1 in memory boards A and B is configured to sparing mode Population with four memory boards 1to2 2x1GB 2x1GB 2x1GB 2x1GB 8 GB 6 GB 1to4 4x 1GB 4x 1GB 4x1GB 4x1GB 16 GB 14 GB Tto6 6x1GB 6x1GB 6x1GB 6x1GB 24GB 22GB 1to8 8x1GB 8x1GB 8x1GB 8x1GB 32 GB 30 GB Tto2 2x2GB 2x2GB 2x2GB 2x2GB 16GB 12GB 1to4 4x2GB 4x2GB 4x2GB 4x2GB 32GB 28 GB 1to6 6x2GB 6x2GB 6x2GB 6x2GB 48 GB 44 GB 1to8 8x2GB 8x2GB 8x2GB 8x2GB 64 GB 60 GB Tto2 2x4GB 2x4GB 2x4GB 2x4GB 32GB 24GB 1to4 4x4GB 4x4GB 4x4GB 4x4GB 64 GB 56 GB 1to6 6x 4GB 6x4 GB 6x4 GB 6x4GB 96 GB 88 GB 1to8 8x4GB 8x4GB 8x4 GB 8x4 GB 128 GB 120 GB
36. Bit Error UE MBE occurs The purpose of memory sparing is to provide runtime failure prediction for FBDIMM ranks exceeding a specified frequency of ECC Correctable Error events in a given time period The underlying assumption is that FBDIMMs generating increasing numbers of ECC Correctable Errors are eventually prone to ECC Uncorrectable Errors These FBDIMMs should be removed from service prior to causing a system crash Once a FBDIMM rank exceeds the specified frequency of ECC Correctable Errors the contents of the failing FBDIMM rank are copied to the spare reserved FBDIMM rank Hardware then isolates and removes the failing FBDIMM rank from the set of active FBDIMM ranks These actions prevent future memory errors and maintain system integrity Note The memory sparing feature requires that the spare FBDIMM rank be at least the size of the largest primary FBDIMM rank in use When sparing is enabled the BIOS selects the spare rank automatically during POST No manual configuration of this feature is required beyond turning on the feature in BIOS Setup With sparing enabled the total effective memory size is reduced by the size of the spare FBDIMM rank s 174 Appendix B Memory configuration Dual ranked memory sparing When a dual ranked FBDIMM is used as spare the BIOS can independently select a physical rank on that FBDIMM as the spare unit and utilize the other physical rank as a normal unit This selective sparing ensures ma
37. Extended Memory 64 bit Technology e Enhanced Intel SpeedStep Technology e Demand Based Switching for power savings e Execute disable bit for hardware support of security features e Intel Virtualization Technology e Enhanced power and thermal management Chipset Intel 7300 Chipset Memory Controller Hub north bridge Intel Enterprise South Bridge 2 ESB2 I O Controller south bridge Memory subsystem Supports up to 128 GB of DDR2 667 MHz PC2 5300 fully buffered DIMM FBDIMM memory modules Supports one to four removable memory boards e Each memory board supports Eight FBDIMM slots Afault LED to report DIMM failures and error conditions Connection through x16 PCI Express slots 1 For more information on these Intel technologies visit the Intel Xeon web site at http www intel com products processor xeon7000 index htm 4 1 System tour e Memory reliability availability and serviceability RAS features Memory scrub engine Memory mirroring Memory sparing Note For more information on system RAS features refer to Appendix B Memory configuration on page 163 Media storage e One 5 25 inch device bay supports e DAT 160 tape drive e AIT 2 tape drive e L TO 3 half height tape drive e Up to eight hot plug drive carriers e 2 5 inch SAS hard disk drives SAS controller e LSI 1078 SAS controller e Supports RAID levels 0 and 1 Integrated hardware RAID optional e Supports RAID levels
38. INN I STRALEN Macrovision copyright protection notice U S Patent Nos 4 631 603 4 819 098 4 907 093 5 315 448 and 6 516 132 This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited vi C CE Declaration of conformity We Acer Computer Shanghai Limited 3F No 168 Xizang Medium Road Huangpu District Shanghai China Contact Person Mr Easy Lai Tel 886 2 8691 3089 Fax 886 2 8691 3120 E mail easy_lai acer com tw Hereby declare that Product Server Trade name Acer Model number R920 SKU number R920xx x 0 9 a z A Z or blank Is compliant with the essential requirements and other relevant provisions of the following EC directives and that all the necessary steps have been taken and are in force to assure that production units of the same product will continue to comply with these requirements e EMC Directive 2004 108 EC amended by conformity with the following harmonized standards e EN55022 1998 A1 2000 A2 2003 AS NZS CISPR22 2002 Class A e EN55024 1998 A1 2001 A2 2003 e EN61000 3 2 2000 A2 2005 Class D e EN61000 3 3 1995 A1 2001 e Low Voltage Directive 20
39. alternates between both branches for read transactions Write transactions are issued to both branches under normal circumstances Due to the available system memory being divided into a primary image and a copy of the image the effective system memory is reduced by one half For example if the system is operating in memory mirroring mode and the total size of the FBDIMMs is 2 GB the effective size of the memory is 1 GB because half of the FBDIMMs are the secondary images For memory mirroring to work memory boards must be installed in pairs and all DIMMs with the same slot number must match For e g Memory board A DIMM slot 1 must be the same as memory board B DIMM slot 1 DIMMS installed must be the same number of ranks timing and size The BIOS provides a Setup option to enable memory mirroring When memory mirroring is enabled the BIOS attempts to configure the memory system accordingly If the FBDIMM population is not suitable for mirroring the BIOS disables mirroring It then reverts to the default non RAS mode with maximum interleave or to the single channel mode based on the system memory configuration BIOS Setup then displays the selected memory configuration on the next boot To configure memory to memory mirroring mode Run BIOS setup See Entering BIOS setup on page 100 Use the up and down arrow keys to select the Advanced menu Use the up and down arrow keys to select Memory Configuration then press Enter The Memor
40. atrends Inc Logged in as Displays the security account used to enter the Setup lt Administrator Utility User gt Platform ID Displays the system name System BIOS Version Version of the BIOS Build Date Date BIOS was created 103 Processor Type Specification of the processor currently installed in the server Core Frequency Processor clock speed in GHz or MHz Count Number of processors currently installed in the server Memory Size Total size of system memory detected during POST Quiet Boot When enabled the BIOS splash screen Enabled displays during startup Disabled When disabled the diagnostic screen displays during startup POST Error Pause When enabled the system will enter the Enabled Error Manager for critical POST errors Disabled When disabled the system will continue to boot bypassing the Error Manager for critical POST errors System Date Sets the date following the month day year format Valid values for weekday month day and year are Month 1 to 12 Day 1 to 31 Year 1998 to 2099 System Time Sets the time following the hour minute second format Valid values for hour minute and second are Hour 00 to 23 Minute 00 to 59 Second 00 to 59 104 4 System BIOS Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components Select a submenu item then press Enter to enter to access the related submen
41. ault on malfunctioning and needs to be replaced Off DIMM is functioning properly System jumpers 27 A Rolling BIOS J3D1 1 2 Empty Force other bank 2 3 Stuff Normal mode B Password J3C2 1 2 Stuff Password protect disable or clear 2 3 Empty Password disabled cleared C Clear CMOS J3C3 1 2 Stuff Normal NVRAM 2 3 Empty Forced CMOS NVRAM clear D BMC force J5C1 1 2 Stuff Disable BMC force update update 2 3 Empty Enable BMC force update 28 1 System tour E BMC flash write J6D1 1 2 Stuff Disable flash write protect protect 2 3 Empty Enable flash write protect F Circuit breaker J6F1 1 2 Empty 20 A 110 V USA 2 3 Stuff 15 A 100 V Japan 2 System setup This chapter gives you instructions on how to set up the system Procedures on how to connect peripherals are also explained 31 Setting up the system Pre installation requirements Selecting a site Before unpacking and installing the system select a suitable site for the system for maximum efficiency Consider the following factors when choosing a site for the system e Near a grounded power outlet e Clean and dust free e Stable surface free from vibration e Well ventilated and away from sources of heat e Secluded from electromagnetic fields produced by electrical devices such as air conditioners radio and TV transmitters etc Checking the package contents
42. aution Use extreme care when removing DIMMs Too much pressure can damage the connector Apply only enough pressure on the plastic levers to release the DIMM 1 Perform steps 1 to 3 described in the To install DIMMs in the memory board section 2 Press the holding clips on both sides of the DIMM slot outward to release the DIMM 3 Gently pull the DIMM upward to remove it from the socket 4 Install the memory board assembly For instructions see To install the memory board assembly section on page 76 5 Observe the post installation instructions described on page 40 To reconfigure the system memory The system automatically detects the amount of memory installed Run the BIOS setup to view the new value for total system memory and make a note of it 82 3 System upgrade Removing and installing a non hot plug PCI card PCI cards installed in slots 1 and 2 are hot pluggable If you are adding or removing a card from one of these slots you can do so without powering down the server For information refer to page 59 To remove a non hot plug PCI card Caution Damage to the system occurs if power is not removed from the system prior to removal or installation of non hot plug boards 1 Perform the pre installation instructions described on page 39 2 Disconnect any cables attached to the PCI card Perform steps 5 through 10 described in the To remove a hot plug PCI card with OS hot plug interface section on page 59
43. components or gold edge connectors Install DIMMs with gold plated edge connectors only Important Follow the DIMM module FBDIMM module population order section on page 167 when installing and removing DIMMs 78 3 System upgrade DIMM population guidelines The following rules apply when adding DIMMs to the memory boards e DIMMs must be populated beginning with memory board A DIMM slots A1 and A2 e All DIMM slots must be populated with either a DIMM or a DIMM thermal blank Important DIMM thermal blanks must be installed to empty DIMM slots to ensure proper system thermal performance e FBDIMMs should be identical in terms of timing technology and size Note For additional memory configuration see Appendix B Memory configuration section on page 163 79 To install DIMMs in the memory board Caution Use extreme care when installing a DIMM Applying too much pressure can damage the connector DIMMs are keyed and can be inserted in only one way Note DIMM slots on the memory board must be installed only in certain configurations Numbers next to DIMM slots correspond to installation sequence DIMMs may be installed in pairs 1 Perform the pre installation instructions described on page 39 2 Remove the memory board assembly Perform the instructions described in To install the memory board assembly section on page 76 3 Remove the DIMM cover from the memory board 1 Press down on the hooks o
44. del it refers to the following components e Hard disk drive e System fan assembly e Power supply e PCI card with OS hot plug interface 49 Removing and installing a hard disk drive The system supports eight hot plug drive carriers Each carrier holds a standard 2 5 inch SAS hard drive Note Use only Acer qualified HDDs To purchase an HDD contact your local Acer representative Caution To ensure proper airflow and server cooling all drive bays must contain either a carrier with a hard drive installed in it or a hard disk carrier cover Determining drive status Each HDD carrier features two status LED indicators to display the hard drive status If you are replacing a failed HDD determine which drive has failed by checking the drive status LED For more information on how to determine the drive status refer to Control panel LED indicators section on page 20 To remove an HDD 1 Observe the ESD precautions described on page 39 2 Remove the front bezel Perform the instructions described in To remove the front bezel section on page 41 3 Ifyou are removing a failed HDD determine which drive has failed by checking the drive status LEDs 4 Press the green HDD carrier latch A 50 3 System upgrade 5 Pull the lever and slide the carrier from the chassis B Place the HDD carrier on a clean static free work surface If you are replacing a hard disk remove the four screws that secure the hard disk t
45. duct 46 RAID activation key 93 RAID BBU 95 RAID cache 93 rear system fan 55 SAS module 89 top cover 44 internal components 11 L LED indicators hot plug HDD carrier 22 hot plug PCI Express slot 25 hot plug power supply module 24 hot swap fan module 23 LAN port 25 memory board 26 memory reconfiguring 81 memory board 14 installation order 166 installing 76 memory population 166 removing 74 memory configuration 163 dual channel mode 171 memory mirroring mode 175 memory sparing mode 173 single channel mode 172 N non hot plug PCI card installing 82 removing 82 0 opening the system 41 P peripherals connecting 32 power off via hardware 36 via software 36 poweron 33 power supply installing 58 removing 57 processor installing 68 removing 71 upgrade guidelines 68 processor air baffle installing 46 removing 45 rack installing 155 rack installation 149 mounting pattern 154 precautions 151 RAID activation key 93 installing removing 94 RAID BBU installing 95 removing 96 RAID cache installing 93 removing 94 RAID configuration SAS RAID utility assign hot spare 183 create RAID volume 182 SAS utility create RAID1 volume 180 RAID configuration utilities SAS RAID utility 182 SAS utility 180 rear panel 10 rear system fan installing 55 rear system fan assembly removing 54 removing ARMC 3 R2 module 88 BMC module 88 DIMM module 81 DVD drive 64 front bezel 41 front system fan a
46. e 1 Run BIOS setup See Entering BIOS setup on page 100 2 Use the up and down arrow keys to select the Advanced menu Use the up and down arrow keys to select Memory Configuration then press Enter The Memory Configuration menu appears 4 Usethe up and down arrow keys to select Memory RAS and Performance Configuration then press Enter The Memory RAS and Performance Configuration menu appears Set the Select Memory RAS Configuration to RAS Disabled Press F10 to save changes and exit Press Y to confirm The server reboots to activate the changes 173 Memory sparing mode Sparing is only supported in a lock stepped dual channel configuration Memory sparing is the use of a lock stepped FBDIMM rank on a memory branch to provide a backup in case any other lock stepped FBDIMM rank on the same branch exceeds a user selectable Memory ECC Correctable Error threshold in a fixed time period This failure prediction mechanism allows the system to automatically e Copy the contents of a failing FBDIMM rank to a backup or spare FBDIMM rank e Disable the failing FBDIMM rank These actions are completed before the FBDIMM rank begins to generate more serious memory ECC uncorrectable errors that would bring down the system by corrupting memory Spare memory configurations Spared memory configurations do not provide redundant copies of memory In addition the system cannot continue to operate when an ECC Uncorrectable Error Multi
47. e no operation state on every boot cycle No Operation Setting a system password 1 Use the up down keys to highlight a password parameter Set Administrator Password or Set User Password then press Enter Type a password then press Enter The password may consist of up to seven alphanumeric characters A Z a z 0 9 Retype the password to verify the first entry then press Enter again After setting the password the system automatically sets the chosen password parameter to Installed 122 4 System BIOS Changing a system password 1 Use the up down keys to highlight either change password parameters Set Administrator Password or Set User Password then press Enter Type the original password then press Enter Type a new password then press Enter Retype the password to verify the first entry then press Enter again Removing an administrator password Note Removing the administrator password also removes the user password 1 Use the up down keys to highlight the Set Administrator Password parameter then press Enter Enter the current password then press Enter Press Enter twice without entering anything in the new and confirm password fields After doing this the system automatically sets the User password parameter to Not Installed 123 Server Management menu The Server Management submenu lets you specify the appropriate settings for the system s event handling function fiptio Setup Ut
48. e the SAS module section on page 89 4 Insert the tip of a small flat bladed screwdriver under the plastic tab on the retainer holding the activation key to the mainboard Gently push down to detach the activation key A 6 Press the holding clips on both sides of the slot outward to release the RAID cache B Gently pull the RAID cache upward to remove it from the slot C Close the clips D 9 Observe the post installation instructions described on page 40 95 Installing and removing the RAID BBU If power to the SAS controller on the SAS module drops below specifications the optional RAID BBU maintains the contents of the DIMM by keeping the cache in self refresh mode until power is restored After power is restored the data is safely written to the drives maintaining the integrity of the disk array To install the RAID BBU 1 Perform the pre installation instructions described on page 39 2 Remove the processor air baffle Perform instructions described in To remove the processor air baffle section on page 45 3 Remove the SAS module Perform instructions described in To remove the SAS module section on page 89 4 Align then insert the RAID BBU into the battery connector on the SAS module 5 Secure the RAID BBU with the three screws provided 6 Observe the post installation instructions described on page 40 96 3 System upgrade To remove the RAID BBU 1 Perform the pre installation in
49. e type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where people will walk on the cord If an extension cord is used with this product make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating Do not overload a power outlet strip or receptacle by plugging in too many devices The overall system load must not exceed 8096 of the branch circuit rating If power strips are used the load should not exceed 8096 of the power strip s input rating This product s power supply is equipped with a three wire grounded plug The plug only fits in a grounded power outlet Make sure the power outlet is properly grounded before inserting the power supply plug Do not insert the plug into a non grounded power outlet Contact your electrician for details Warning The grounding pin is a safety feature Using a power outlet that is not properly grounded may result in electric shock and or injury Note The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product e Use the product only with
50. em occupies 4U in the rack Count the U positions and hole numbers from the bottom up The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U Note The unit of measurement used in this guide is U 1U 1 75 inches or 44 45 mm The total sum of the heights of all components in the rack measured in U cannot exceed the height of the rack For more information refer to the documentation that came with the system rack When installing components you must start your measurement from the center of the two holes with closer spacing Otherwise the screw holes on the component may not match those on the rack 155 Installing the system into the rack Caution To minimize the chances of injuries make sure that two or more people help in installing the server To install the system into a four post rack 1 Remove the inner rails from the mounting rails 1 Extend the inner rail from the mounting rail until the rail release latch clicks 2 Depress the release latch A and slip the inner rail out B 156 Appendix A Rack mount configuration 3 Do the same thing to the other mounting rail Caution To avoid personal injury care should be taken when pressing the inner rail release latches and sliding the component into the rack 2 Attach the inner rails to both sides of the server Please use screws that came with the rack mount kit when attaching the inner rai
51. emory board e Remove and reseat the memory modules e Make sure the processor complies with the system requirements e Make sure the processor is populated according to the system requirements e Remove and reseat the processor e Make sure the chassis standoffs are installed only below mounting holes Misplaced standoffs may have contact to the pins on the bottom of the mainboard and cause a short Server powers on but turns off often with fault light Do the following e Make sure the memory boards are properly seated e Make sure the processor is properly seated 141 Server boot does not complete POST Do the following e Make sure the processor is properly seated e Check the BIOS release notes to ensure the BIOS installed on the platform supports the stepping and the family of processors currently installed e Make sure the memory boards are populated according to system requirements Server does not recognize all of the processors installed e Make sure the processor is properly seated HDD activity indicator does not light Do the following e Make sure the drive is not disabled in the system BIOS e Make sure the drive s power and data cables are connected correctly e Make sure the drive is compatible e Make sure you have not exceeded the power budget for the server e If using a RAID configuration with SAS drives make sure the server RAID adapter is installed correctly If you have installed
52. ep codes Severity Major severity requires user intervention Major but does not stop system boot Minor Minor severity do not require user Fatal intervention or stop the booting of the system Fatal severity requires user intervention and prohibits the system boot Instance Displays the instance value The instance value identifies the component in error 132 4 System BIOS Exit menu The Exit menu displays the various options to quit from the BIOS setup Highlight any of the exit options then press Enter Aptio Setup Utility Copyright C 2005 2007 American Megatrends Inc 4 Error EE E Exit BIOS Setup Utility after Save Changes and Exit saving changes The system will Discar d Exit reboot if required The F10 key can also be used Select Screen Select Item Change Value Select Field General Help Factory Defaults Save and Exit Exit Version 1 20 1093 Copyright C 2005 2007 American Megatrends Inc Save Changes and Exit Saves changes made and close the BIOS setup Discard Changes and Exit Discards changes made and close the BIOS setup Save Changes Saves changes made in the BIOS setup Discard Changes Discards all changes made in the BIOS setup Load Default Values Loads the default settings for all BIOS setup parameters Setup defaults are quite demanding in terms of resources consumption If you are using low speed memory chips or other kinds of low performance components and you choose to
53. er cord into is easily accessible and located as close to the equipment operator as possible When you need to disconnect power to the equipment be sure to unplug the power cord from the electrical outlet Usage warnings e Do not use this product near water Never spill liquid of any kind onto or into the product e Do not place this product on an unstable cart stand or table If the product falls it could be seriously damaged e Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating These openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock To avoid damage of internal components and to prevent battery leakage do not place the product on a vibrating surface Never use it under sporting exercising or any vibrating environment which will probably cause unexpected short current or damage rotor devices hard drives optical drives and even exposure risk from lithium battery pack Using electrical power This product should be operated from th
54. espective companies Notices F FCC declaration of conformity This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The following local manufacturer importer is responsible for this declaration Product Server Model number R920 Name of responsible party Acer America Corporation Address of responsible party 333 West San Carlos St San Jose CA 95110 U S A Contact person Acer Representative Phone number 1 254 298 4000 Fax number 1 254 298 4147 FCC notice Class A devices do not have an FCC logo or FCC IDE on the label Class B devices have an FCC logo or FCC IDE on the label Once the class of the device is determined refer to the following corresponding statement Class A equipment This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is li
55. f an ARMC 3 R2 module 11 Internal components A DVD drive bay B Processor air baffle C Memory board D Plastic PCI slot divider and PCI slots E Rear system fan modules Mainboard 12 1 System tour System boards Mainboard The mainboard becomes accessible once you open the system It should look like the figure shown below A Dual Ethernet ports P Front panel connector B I O expansion module slot Q Power distribution board PDB signal connector 13 C PCI Express x8 with x4 R CPU socket 1 throughput slot 7 D Serial port A internal S CPU socket 2 E PCI Express x8 with x4 T CPU socket 3 throughput slot 6 F PCI Express x8 with x4 U CPU socket 4 throughput slot 5 G PCI Express x8 slot 4 V SAS module slot H PCI Express x8 slot 3 Ww Chassis intrusion l Hot plug PCI Express x8 X Internal USB port slot 2 J Hot plug PCI Express x8 Y Memory board slot C slot 1 K Serial port B Z SATA connectors L VGA port AA Memory board slot D M USB 1 top BB Real time clock battery USB 2 bottom N Memory board slot A CC Trusted Platform Module U2D1 Oo Memory board slot B Reserved for tape drives 14 Memory board 1 System tour The memory board connects to the mainboard through x16 PCI Express slots A Power good indicator J DIMM 1 slot B DIMM 1 fa
56. fan module Hot plug power supply module LAN port Hot plug PCI Express slot Memory board 20 Control panel LED indicators 1 System tour The following table list and describe the LED indicators available on the mini or optional full function control panel A HDD Green On activity Green Blinking HDD is installed and functioning correctly Note LED may blink if all drives are active at the same time HDD is active Amber On HDD or HDD slot failure Amber Slow blinking 1 Hz A predictive HDD or HDD slot failure or rebuild is in process Amber Fast blinking 2 5 Hz HDD rebuild is interrupted or rebuild on empty slot 21 B LAN1 Green On e LAN1 Network activity LAN2 active in either LAN status ports on the i mainboard EL LAN2 Network activity active in either LAN ports on the optional I O expansion module Green Blinking Active Network access Off Idle No activity C Status Off Not Ready AC power off fault POST error A Green On Ready System booted and ready Green Blinking Degraded System isina degraded state Processor or DIMM disabled Amber On Critical e System failure condition e Critical power supply blower voltage or temperature failure Amber Blinking Non Redundant power critical supply or blower condition failure e Non critical blower voltage and temperature failure 22 1 System to
57. foam packing 40 3 System upgrade Pre installation instructions Perform the steps below before you open the server or before your remove or replace any component oO Uu A WU N Warning Failure to properly turn off the server before you start installing components may cause serious damage Do not attempt the procedures described in the following sections unless you are a qualified service technician Turn off the system and all the peripherals connected to it Unplug the power cord from the power outlet Unplug all peripheral cables from the system Place the system unit on a flat stable surface Open the system according to the instructions on page 41 Follow the ESD precautions described in this section when handling a server component Post installation instructions Perform the steps below after installing a server component 1 ou 5 W See to it that all components are installed according to the described step by step instructions Reinstall all hardware structure or cable that have been previously removed Reinstall the top cover Reinstall the front bezel Reconnect the necessary cables Turn on the system 41 Opening the server Caution Before you proceed make sure that you have turned off the system and all peripherals connected to it Read the Pre installation instructions section on page 40 You need to open the server before you can install additional components The front bezel and to
58. following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice Canadian users This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Remarque l intention des utilisateurs canadiens Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada Laser compliance statement The CD or DVD drive used with this computer is a laser product The CD or DVD drive s classification label Shown below is located on the drive CLASS 1 LASER PRODUCT CAUTION INVISIBLE LASER RADIATION WHEN OPEN AVOID EXPOSURE TO BEAM APPAREIL A LASER DE CLASSE 1 PRODUIT LASERATTENTION RADIATION DU FAISCEAU LASER INVISIBLE EN CAS D OUVERTURE EVITTER TOUTE EXPOSITION AUX RAYONS LUOKAN 1 LASERLAITE LASER KLASSE 1 VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEOFFNET NICHT DEM STRAHLL AUSSETZEN PRODUCTO L SER DE LA CLASE I ADVERTENCIA RADIACI N L SER INVISIBLE AL SER ABIERTO EVITE EXPONERSE A LOS RAYOS ADVARSEL LASERSTRALING VEDABNING SE IKKE IND I STRALEN VARO LAVATTAESSA OLET ALTTINA LASERSATEILYLLE VARNING LASERSTRALNING NAR DENNA DEL AR PPNAD ALA TUIJOTA SATEESEENSTIRRA EJ IN STRALEN VARNING LASERSTRALNING NAR DENNA DEL AR OPPNADSTIRRA EJ IN STRALEN ADVARSEL LASERSTRALING NAR DEKSEL APNESSTIRR IKKE
59. he SAS Configuration Utility press CTRL C when you see the SAS BIOS during POST Loading the factory default settings 1 In the SAS Configuration Utility press AIt N to enter the Global Properties Select Restore Defaults and press Enter Press Esc then select Save changes then exit this menu Select SAS1078 and press Enter Select Advanced Adapter Properties and press Enter Select Restore Defaults and press Enter N OW 5 WN Press Esc twice then select Save changes then exit this menu Creating a RAID1 volume with a hot spare disk 1 In the LSI Configuration Utility please select SAS1078 and press Enter Select RAID Properties and press Enter Select Create IM Volume and press Enter Move the cursor to the RAID Disk column u A W N Press the Space bar and D to change the setting form No to Yes The Drive Status will be marked as Primary o Move the cursor to another disk Press the Space bar to change the setting from No to Yes The Drive Status will be marked as Secondary Move the cursor to the Hot Spr column and select another disk Press Space bar to change the setting from No to Yes The Drive Status will be marked as Hot Spare 10 Press C and select Save changes then exit this menu 181 Initializing the RAID volume You can skip this procedure if you selected to create a new IM array or pressed D while performing the creating a RAID 1 volume with a hot spare disk section After you create a
60. he media device carrier B Slide the media device from the front opening in the faceplate of the system C 5 Liftthe rear right corner of the media device to remove it from the carrier D and E 6 Remove the SATA to IDE converter board F 65 7 Observe the post installation instructions described on page 40 To install the DVD drive 1 Perform the pre installation instructions described on page 39 If necessary remove the old DVD drive See previous section Remove the new drive from its protective packaging Attach the SATA to IDE converter board to the new media device A 5 Install the media device into the carrier B AA U N 6 Slide the carrier into the front opening in the chassis C 7 Plug the SATA and power cables into the converter board D 8 Observe the post installation instructions described on page 40 66 3 System upgrade Installing a 5 25 inch drive The 5 25 inch drive bay allows you to install a tape drive to provide the system with additional storage capacity To install a 5 25 inch drive 1 Perform the pre installation instructions described on page 39 2 Push the tabs on both sides of the carrier filler panel A 3 Hold the tabs in while pulling the carrier filler panel from the bay B 4 Remove the screws that attach the slide rails to the filler panel 5 Attach the slide rails to the device then secure it with screws you
61. hrough drop down list values in ascending or descending order without displaying the full list Note Grayed out items have fixed settings and are not user configurable e Esc key If you press this key e While a drop down list is displayed the primary menu displays e While a sub menu is displayed the submenu is closed and the primary menu displays e Onone of the primary menu screens the Exit menu displays e Enter key Display a submenu screen as well as drop down lists Note When a parameter is preceeded by a gt it means that a submenu screen is available e F9key Load the default configuration e F10 key Save changes made and close the BIOS setup 102 4 System BIOS Main menu The Main menu displays basic and important information about the system These information are necessary for troubleshooting and may be required when asking for technical support These entries are for your reference only and are not user configurable fiptio Setup Utility Copyright C 2005 2007 American Megatrends Inc Advanced Security Server Management Boot Options Boot Manager Enabled Display the logo screen during POST Disabled Display the diagnostic screen during POST System BIOS Processor Memory Select Screen Quiet Boot Disabledl Select Item POST Error Pau Disabled Change Value Select Field General Help Factory Defaults Save and Exit Exit Version 1 20 1093 Copyright C 2005 2007 American Meg
62. ight on page 140 Verifying proper operation of key system lights As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity light should turn on briefly Check if the HDD activity indicator lights briefly If not see HDD activity indicator does not light on page 141 Confirming loading of the OS Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear see No Characters Appear on Screen on page 145 140 5 System troubleshooting Specific problems and corrective actions The following contains specific problems that may arise during the use of your server Possible solutions are listed for each problem Power indicator does not light Do the following e Make sure the power button on the front panel is turned on e Make sure the power cable is connected correctly e Make sure that the wall outlet has power Test it by plugging another device e Remove all non hot plug expansion cards and see if the system boots If successful add the cards back in one at a time with a reboot between each addition e Make sure the memory board and memory modules comply with the system requirements e Make sure the memory modules have been populated according to the system requirements e Remove and reseat the m
63. iguration Displays details about the memory boards and associated FBDIMMs installed Press Enter to access the Memory Riser Board n Configuration submenu 109 Memory RAS and Performance Configuration fiptio Setup Utility Copyright C 2005 2007 fimerican Megatrends Inc Memory RAS and Performance Configuration fivailable modes depend on the current memory population Capabilities RAS Disabled Optimizes system performance Mirroring Optimizes reliability by using half of Select Memory RAS Configuration RAS Disabled physical memory as a backup Sparing Improves reliability by reserving memory for use as a replacement in the event of DIMM failure Select Screen Select Item Change Ualue Select Field Genera Help Factory Defaults Save and Exit Exit Version 1 Bl Copyright C 2005 2007 fimerican Megatrer Memory Indicates if system memory is configured Yes No Mirroring for memory mirroring Possible Memory Indicates if system memory is configured Yes No Sparing Possible for memory sparing Select Memory Provides options for configuring RAS Disabled RAS Memory RAS The possible options for Sparing Configuration this menu item are e RAS Disabled Normal mode of operation Sparing Improves reliability by reserving memory for use as a replacement in the event of DIMM failure Mirroring Optimizes reliability by using half of physical memory as a backup Mirroring 110
64. ilit Co t C 2005 2007 American Megatrends Inc Main fidvanced Security E r Mana Boot Options Boot Manager System action to take on AC Resume on AC Power Loss Stay Off power loss recovery n T d Stay Off System stays off Last State System returns to the same state before the AC power loss Reset System powers on Select Screen Select Item Change Value Select Field General Help Factory Defaults Save and Exit Exit Version 1 20 1093 Copyright C 2005 2007 American Megatrends Inc Resume onAC Defines the mode of operation if a power Stay Off Power Loss loss occurs Last state When set to Stay Off the system remains off Reset after power shutdown When set to Last state the system returns to the state it was prior to the AC power loss When set to Reset the system will turn on after power is restored Clear System Deletes all entries in the System Event Log Enabled Event Log Disabled Reset on Fatal When enabled system will trigger a resetin Enabled Error response to fatal errors Disabled When disabled system will trigger a non masked interrupt in response to fatal errors 124 4 System BIOS FRB 2 Enable When enabled the BMC Baseboard Enabled Management Controller will reset the Disabled system if BIOS does not complete the POST before the FRB 2 Fault Resilient Boot timer expires OS Boot Enables or disables the BIOS timer It helps Enabled Watchdog to determi
65. ion instructions described on page 39 Warning The heat sink becomes very hot when the system is on NEVER touch the heat sink with any metal or with your hands 2 If necessary remove the processor air baffle Perform instructions described in To remove the processor air baffle section on page 45 3 If a heatsink is installed remove the heat sink 1 Loosen the four screws on the heat sink in the order shown 72 3 System upgrade 2 Pull the heat sink away from the CPU socket 3 Lay down the heat sink in an upright position with the thermal patch facing upward Do not let the thermal patch touch the work surface 4 Use an alcohol pad to wipe off the thermal grease from both the heat sink and processor 4 Remove the processor Warning The processor becomes very hot when the system is on Allow it to cool off first before handling 1 Pull the CPU socket retainer lever to the fully open upright position 73 2 Pull out the processor from the socket 3 Store it in an antistatic bag If you are not installing a new processor reinstall the processor thermal blank to maintain proper airflow within the chassis If you going to install a new processor perform instructions described in To install a new processor section Observe the post installation instructions described on page 40 74 3 System upgrade Removing and installing a memory board assembly The server supports up to
66. ion order and FBDIMM population order tables are also included 165 Introduction The system s memory architecture supports up to four memory boards organized by branches and channels The MCH memory controller hub on the north bridge has two branches with branch 0 going to channels 0 and 1 or memory board A and B and branch 1 to channels 2 and 3 or memory board C and D i In dual channel mode FBDIMMs on adjacent channels work in lockstep to provide the same cache line data and a combined ECC In the single channel mode only channel 0 is active The BIOS dynamically configures the memory controller in accordance with the available FBDIMM population and the selected RAS reliability availability serviceability RAS mode operation 166 Appendix B Memory configuration The memory boards connect to the mainboard through the memory board slots A B C and D Each slot support the x16 PCI Express mechanical slot refer to Mainboard on page 12 for the location of the memory board slots Each memory board is equipped with eight DIMM slots that supports 1 GB 2 GB or 4 GB DDR2 667 MHz PC 5300 FBDIMM modules The memory board includes a DIMM fault LED that is used to report DIMM failures and error conditions Refer to Memory configuration on page 171 for details on the available system memory configuration Memory board installation order The table below lists the suggested memory board installation order Set 1
67. ive packaging 6 Align then insert the card into the selected slot Make sure that the card is properly seated C 7 Rotate the retention latch downward Connect any required cable to the card When using the hot plug PCI card with OS hot plug interface e Wait for the software user interface to appear on your monitor and then confirm the device to be enabled e Wait for the power LED to turn on If using the hot plug PCI card with hardware interface e Press the attention button for the slot If you need to abort the hot plug operation press the attention button again within five seconds e Wait for power LED to turn on 10 Observe the post installation instructions described on page 40 63 Configuring cold pluggable components Cold pluggable components are the components that require the system to be powered down before you can remove or replace them The cold pluggable components installed in the server include DVD drive 5 25 inch drive Processor Memory board assembly DIMM module PCI card I O expansion module ARMC 3 R2 module SAS module RAID activation key and RAID cache RAID BBU 64 3 System upgrade Removing and installing the DVD drive To remove the DVD drive 1 Perform the pre installation instructions described on page 39 2 Disconnect the power and SATA cables from the SATA to IDE converter board on the rear of the media device A 3 Press the blue release latch on t
68. kely to cause harmful interference in which case the user will be required to correct the interference at personal expense However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio or television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the device and receiver e Connect the device into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations Notice Peripheral devices Only peripherals input output devices terminals printers etc certified to comply with the Class A limits may be attached to this equipment Operation with noncertified peripherals is likely to result in interference to radio and TV reception Caution Changes or modifications not expressly approved by the manufacturer could void the user s authority which is granted by the Federal Communications Commission to operate this server Use conditions This part complies with Part 15 of the FCC Rules Operation is subject to the
69. lect Item Change Value Select Field General Help Factory Defaults Save and Exit Exit Version 1 20 1093 Copyright C 2005 2007 American Megatrends Inc Administrator Indicates the status of the administrator password Password Status User Password X Indicates the status of the user password Status Set Administrator password prevents unauthorized access to Administrator the Setup Utility Password Press Enter to change the Administrator password Set User User password is used to control entry access to the Setup Password Utility User password is available only when an Administrator password is set Press Enter to change the User password 121 Front Panel When enabled the front panel power Enabled Lockout and reset buttons will be locked The Disabled power and reset operation must be controlled via system management interface TPM State Shows the current state of the Trusted Enabled amp Platform Module TPM device Activated Enabled amp Deactivated Disabled amp Activated Disabled amp Deactivated TPM When set to no operation there are no Turn On Administrative changes made to this parameter Turn Off Control When set to turn on TPM is enabled and Clear activated Ownership When set to turn off TPM is disabled and deactivated When set to clear ownership TPM ownership authentication is removed and returned to factory default state Note By default the BIOS setting will return to th
70. levated operating ambient temperature The maximum operating temperature of the system is 35 C 95 F Careful consideration should be given to installing the system in an environment compatible with the 35 C 95 F maximum ambient temperature Reduced airflow The amount of airflow required for the safe operation of the equipment should not be compromised when installing the system in a rack Mechanical loading Exercise care when mounting the system in a rack to avoid any accidents Circuit overloading Appropriate consideration should be given when connecting the supply circuit to the system to avoid any circuit overload The system name plate rating should be used when addressing concerns about circuit overload 153 Rack mount configuration The Altos R920 server system should be mounted into a rack cabinet A rack rail and CMA cable management arm kit is available for installing system to a rack cabinet The figure below shows the Altos R920 system in a rack mount position 154 Appendix A Rack mount configuration Vertical mounting hole pattern The four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below o A n 4th U n al n nu 3rd u n t E 3rd RI 2ndU m 2nd i B 1st N R ist n Y o a hy ok S of rey RI RI MM RI R The syst
71. lling and removing the RAID activation key and RAID cache The optional RAID activation key and RAID cache enables enhanced RAID functionality on the SAS module The RAID cache serves as memory for the SAS controller and as a disk cache to store write data to the drives The RAID cache must be a 512 MB DDR2 667 DIMM To install the RAID activation key and RAID cache 1 Perform the pre installation instructions described on page 39 2 Remove the processor air baffle Perform instructions described in To remove the processor air baffle section on page 45 3 Remove the SAS module Perform instructions described in To install the SAS module section on page 89 4 Remove the RAID activation key from its protective packaging Align then insert the activation key into the RAID activation key connector on the SAS module A 6 Open the clips on the RAID cache slot on the SAS module B Align then insert the RAID cache into the slot C 8 Push down on the top edge of the RAID cache until the holding clips snap in place D 9 Observe the post installation instructions described on page 40 94 3 System upgrade To remove the RAID activation key and RAID cache 1 Perform the pre installation instructions described on page 39 2 Remove the processor air baffle Perform instructions described in To remove the processor air baffle section on page 45 3 Remove the SAS module Perform instructions described in To remov
72. ls to both sides of the server If your system already has screws attached please remove them Note Using screws other than those supplied in this rack mount kit to attach the rails will void the warranty Acer cannot be held responsible for any damage for incorrect installation 1 Align the screw holes of the inner rail to the server screws A 2 Slide the rails to the left until the rails lock into place with an audible click B 3 157 Install the mounting rails to the rack posts 1 Determine the vertical position in the rack Refer to Vertical mounting hole pattern on page 154 for more information 2 Align and insert the mounting rail into the rack posts mounting holes A 3 Make certain the proper mounting holes on the rack post are selected 4 Use two metal screws to secure the front and rear mounting rail to the rack B 5 Do the same thing to the other mounting rail USE LE G ZG Appendix A Rack mount configuration 158 6 Fully extend the mounting rails on the rack 159 4 Install the server into the rack Caution To avoid personal injury care should be taken when pressing the inner rail release latches and sliding the component into the rack 1 Carefully align the inner rails attached to the server with the fully extended mounting rails on the rack 2 Pre
73. n Problems that occur at initial system startup are usually caused by an incorrect installation or configuration Hardware failure is a less frequent cause If the problem you are experiencing is with a specific software application see There is problem with the application software on page 144 138 5 System troubleshooting First steps checklist e AC power available at the wall outlet e Are the power supplies plugged in Check the power cable s on the back of the chassis and at the AC source e Are all cables correctly connected and secured e Is the processor fully seated in the socket on the mainboard e Are all standoffs in the proper location and not touching any components causing a potential short e Are all expansion boards fully seated in their slots on the mainboard e Are all jumper settings on the mainboard correct e Are all jumper and switch settings on expansion boards and peripheral devices correct If applicable ensure that there are no conflicts for example two expansion boards sharing the same interrupt e Are all peripheral devices installed correctly e Ifthe system has a hard disk drive is it properly formatted or configured e Are all device drivers properly installed e Are the configuration settings made in BIOS setup correct e Is the operating system properly loaded Refer to the operating system documentation e Did you press the system power button on the front panel to turn
74. n the mainboard LAN2 status indicator displays network activity in either LAN ports on the optional I O expansion module K HDD hard disk drive activity indicator L Reset button 18 1 System tour Control panel button function overview The following table list and describe the function of the control buttons available on the control panel NMI button Puts the server in a halt state for diagnostic purposes and allows you to issue a non maskable interrupt After using the interrupt a memory download can be performed to determine the cause of the problem Reset button Reboots and initializes the system Power sleep button Toggles the system power on and off This button also functions as a sleep button if enabled by an ACPI compliant operating system System ID button Toggles the front panel ID LED and the mainboard system ID LED on and off The mainboard system ID LED is visible through the rear of the chassis and allows you to locate the server you re working on from behind a rack of servers Scroll up button Scroll down button Back button Select button With an LCD control panel use these navigation buttons to do the following Navigate through the menu options Select an option in the menu and confirm your selection 19 System LED indicators This section describes the different LED indicators located on Control panel Hot plug HDD carrier Hot swap
75. n the underside of the memory board to disengage them A 2 Lift the DIMM cover from the memory board B 4 Install DIMMs in the correct order See DIMM population guidelines section on page 78 80 10 11 3 System upgrade Open the clips on the DIMM slot s A Align B then insert the DIMM into the socket C Push down on the top edge of the DIMM Make sure the holding clips lock the DIMM in place D Visually check that each latch is fully closed and correctly engaged with each DIMM slot E Note The DIMM slot is slotted to ensure proper installation If you insert a DIMM but it does not fit easily into the socket you may have inserted it incorrectly Reverse the orientation of the DIMM and insert it again Install the DIMM cover to the memory board 1 Lower the DIMM cover over the DIMM slots 2 Line up the hooks in the cover with the notches on the bottom edge of the memory board 3 Press the DIMM cover down until it clicks into place Install the memory board assembly For instructions see To install the memory board assembly section on page 76 Observe the post installation instructions described on page 40 81 To remove DIMMs on the memory board Before you can install a new DIMM in a socket remove first any previously installed DIMM from that socket Important Before removing any DIMM from the memory board make sure to create a backup file of all important data C
76. ne if the OS has loaded Disabled Timer successfully or followed the OS boot watchdog timer policy The BIOS timer can only be shut off using the management software after the OS loads OS Boot When set to Power Off the system powers Power Off Watchdog off if the watchdog timer expires Reset Timer Policy When set to Reset the system performs a reset if the watchdog timer expires Note The OS Boot Watchdog Timer must be enabled at the same time OS Boot Timeout value BIOS will use to configure the 10 minutes Watchdog watchdog timer 15 minutes Timer Timeout 20 minutes 5 minutes Console Displays console redirection related settings Redirection Press Enter to access the Console Redirection submenu System Displays basic system ID information as well as firmware Information versions Press Enter to access the System Information submenu Intel R Displays information about the I O expansion module Remote Press Enter to access the System Information submenu UE nes Note This option is displayed if the I O expansion module is Information installed 125 Console Redirection fiptio Setup Utility Copyright C J07 American Megatrends Inc Console Redirection Console redirection allows a serial port to be used for Console Redirection Misabled server management tasks Disabled No console redirection Serial Port Al Configure serial port A for console redirection Serial Port B Configure serial por
77. ng and installing the SAS module e Removing and installing the RAID activation key and RAID cache e Removing and installing the RAID BBU 1 Perform the pre installation instructions described on page 39 2 Disconnect the 100 pin cable from the mainboard connector on the front panel I O board then move cable over the side of the chassis 3 Disconnect any cables attached to the device in the 5 25 inch peripheral bay 4 Insert your fingers into the holes on the top of the baffle Pull the baffle up and back to disengage the baffle from the two sheet metal tabs on front of the baffle 6 Lift the baffle from the chassis 46 3 System upgrade To install the processor air baffle 1 Perform the pre installation instructions described on page 39 2 Insert the front of the processor air baffle A under the two metal tabs at the front of the baffle B just below the SAS backplane board One tab is located on each side of the chassis 47 3 Lower the rear of the baffle into place A making sure the guides on each side of the air baffle will correctly engage in the left and right chassis slots B ss 4 Push down the air baffle to ensure it is fully seated 5 Observe the post installation instructions described on page 40 48 3 System upgrade Configuring hot pluggable components Hot pluggable components are the components that can be removed and replaced while the system is powered on For this server mo
78. ng the DVD drive Installing a 5 25 inch drive Upgrading the processor Removing and installing a memory board assembly Installing and removing DIMM modules Removing and installing a non hot plug PCI card Configuring server management components Installing and removing the I O expansion module Installing and removing the ARMC 3 R2 module Configuring the hardware RAID components Installing and removing the SAS module Installing and removing the RAID activation key and RAID cache Installing and removing the RAID BBU 4 System BIOS BIOS overview Entering BIOS setup BIOS setup menus BIOS setup keyboard commands Main menu Advanced menu Processor Configuration Memory Configuration Mass Storage Controller Configuration Serial Port Configuration USB Configuration PCI Configuration 37 39 39 40 40 41 41 43 45 48 49 52 56 59 63 64 66 68 74 77 82 83 83 86 89 89 93 95 97 99 100 100 101 102 104 105 107 111 112 113 115 LAN Configuration System Acoustic and Performance Configuration Security menu Server Management menu Console Redirection System Information Intel Remote Management Module Information Boot Options menu Boot Manager menu Error Manager menu Exit menu Upgrading the BIOS 5 System troubleshooting Troubleshooting Resetting the system Problems following initial system installation First steps checklist Hardware diagnostic testing Verifying proper operation of key system lights Specific
79. nly those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition xi Disposal instructions Do not throw this electronic device into the trash when discarding To minimize pollution and ensure utmost protection of the global environment please recycle For more information on the Waste from Electrical and Electronics Equipment WEEE regulations visit http global acer com about sustainability htm xii Tips and information for comfortable use Computer users may complain of eyestrain and headaches after prolonged use Users are also at risk of physical injury after long hours of working in front of a computer Long work periods bad posture poor work habits stress inadequate working conditions personal health and other factors greatly increase the risk of physical injury Incorrect computer usage may lead to carpal tunnel syndrome tendonitis tenosynovitis or other musculoskeletal disorders The following symptoms may appear in the hands wrists arms shoulders neck or back e numbness or a burning or tingling sensation aching soreness or tenderness e pain swelling or throbbing e stiffness or tightness e coldness or weakness If you have these symptoms or any other recurring or persistent discomfort and or pain related to computer use consul
80. o the HDD carrier then remove the disk from the HDD carrier 8 Keep the screws for later HDD installation To install an HDD Note To purchase an HDD carrier contact your local Acer representative 1 Perform steps 1 through 5 of the To remove an HDD section on page 49 51 2 Remove the four screws that secure the air baffle to the HDD carrier A 3 Remove the air baffle from the HDD carrier B 4 Save the air baffle and screws for later use Remove the HDD from its protective packaging 6 Install a hard disk on the HDD carrier then secure it with the four screws A that came with the HDD carrier B 7 With the lever still extended slide the HDD carrier all the way into the drive bay A 52 3 System upgrade 8 Use the lever to push the HDD carrier until it docks into place then close the HDD carrier lever B 9 Setup the new hard drive s RAID configuration For related instructions refer to RAID configuration utilities on page 177 Removing and installing the system fan The system has two cooling fan assemblies two fan modules for each assembly located on the front panel and four cooling fans located at the rear of the chassis Cautions System fan hot swap operations should be performed only if a failure occurs in the fan assembly System cooling is reduced during the fan replacement process Do not leave a system fan removed for longer than two minutes Do not touch
81. one or more hard drives in the system do the following e Make sure the power and signal cables are connected correctly ODD Optical disk drive activity indicator does not light Do the following e Make sure the power and signal cables are properly installed e Check that relevant switches and jumpers on the drive are set correctly 142 5 System troubleshooting e Check that drive is properly configured e Check that onboard IDE controller is enabled in the BIOS Setup Utility ODD tray cannot be ejected e Insert the tip of a paperclip into the small hole on the ODD drive Slowly pull the tray out from the drive until the tray is fully extended then remove the disc ODD drive cannot read a disc Do the following e Make sure you are using the correct type of disc e Make sure the disc is properly seated in the drive e Make sure the disc is unscratched e Make sure all cables are connected to the ODD Hard drives are not recognized e Make sure the drive is not disabled in the system BIOS e Make sure the drive is connected correctly and the power cable is plugged to the power supply e Make sure the drive is compatible e Make sure that you have not exceeded the power budget for the server Bootable CD drive is not detected e Make sure the Boot settings in the system BIOS is configured to allow the CD drive to be the first bootable device 143 New memory modules installed are not detected Do the
82. oustic and Performance Configuration fiptio Setup Utility Copyright C 2007 American Megatrends Inc System Acoustic and Performance Configuration Open Loop does not rely on a thermal sensor on the board and Throttling Mode Closed Loop sets up a static level which equates to a fixed bandwidth Closed Loop will allow the system to achieve higher performance by monitoring system temps and adjusting bandwidth Select Screen Select Item Change Value Select Field General Help Factory Defaults Save and Exit Exit Version 1 20 copyright C American Megatrends Inc Throttling Closed loop allows the system to achieve Closed Loop Mode higher performance by monitoring system Open Loop temps and adjusting bandwith Open loop does not rely on a thermal sensor on the board and sets up a static level which equates to a fixed bandwidth 120 4 System BIOS Security menu The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords fiptio Setup Utility Copyright C 2005 2007 fimerican Megatrends Inc Main Advanced Server Management Boot ptions Boot Manager Administrator password is used to control change access in BIOS Setup Utility Only alphanumeric characters Set Administrator Password can be used Maximum length is 7 characters It is case sensitive Note Administrator password must be set in order to use the user account Select Screen Se
83. p cover are removable to allow access to the system s internal components Refer to the following sections for instructions Removing and installing the front bezel To remove the front bezel Grasp the front bezel at outer edge and pull straight out 42 3 System upgrade To install the front bezel Slide the front bezel onto the chassis 43 Removing and installing the top cover To remove the top cover 1 2 Perform the pre installation instructions described on page 39 Loosen the two captive screws located on the faceplate of the chassis A Slide the top cover toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis Lift the top cover away from the server and put it aside for reinstallation later B 44 3 System upgrade To install the top cover 1 Perform the pre installation instructions described on page 39 2 Place the top cover on the chassis so that the tabs on the cover align with the slots on the chassis A 3 Slide the top cover toward the front of the chassis until it is fully closed 4 Tighten the captive screws on the faceplate of the chassis B 45 Removing and installing the processor air baffle To remove the processor air baffle You will need to remove the processor air baffle to perform the following procedures e Removing and installing a heat sink e Removing and installing a processor e Removi
84. perating system To start using EasyBUILD follow the steps below Locate the EasyBUILD DVD included in the system package 2 With the system turned on gently press the DVD drive Stop Eject button 3 When the disc tray slides open insert the EasyBUILD DVD with the label or title side of the disc facing upward Note When handling the disc hold it by the edges to avoid smudges or fingerprints 4 Gently press the disc down to make sure that it is properly inserted Caution While pressing the disc be careful not to bend the disc tray Make sure that the disc is properly inserted before closing the disc tray Improper insertion may damage both the disc and the DVD drive 5 Gently press the drive Stop Eject button again to close the disc tray 6 The Acer EasyBUILD sequence begins Follow all onscreen instructions For more information refer to the Acer EasyBUILD Installation guide Note Windows or Linux OS CD is needed when you install the OS with the EasyBUILD DVD 36 2 System setup Turning off the system There are two ways to turn off the server via software or via hardware The software procedure below applies to a system running on a Windows OS For other OS shutdown procedures refer to the related user documentation To turn off the system via software 1 Press Ctrl Alt Delete on the attached keyboard or click the Start on the Windows taskbar 2 Select Shut Down 3 Select Shut down from the drop down men
85. pts e Try reseating the adapter The adapter stopped working without apparent cause e Tryreseating the adapter first then try a different slot if necessary e The network files driver may be corrupt or deleted Delete and reinstall the drivers e Run the diagnostics Network activity indicator does not light Do the following e Make sure the correct network drivers are loaded on the system e Network might be idle Try accessing the server Server hangs when the drivers are loaded e Change the PCI interrupt settings There is problem with the application software Do the following e Verify that the software is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and using the software 145 Try a different version of the software to see if the problem is with the copy you are using Make sure all cables are properly connected If other software runs correctly on the system contact your vendor about the defective software No characters appear on the screen Check the following Is the keyboard functioning Test it by turning the Num Lock function on and off to make sure the Num Lock light is functioning Is the video monitor plugged in and turned on If you are using a switch box is it switched to the correct system Are the brightness and contrast controls on the video monitor properly adjusted Is the video monitor
86. r Dual channel mode Dual channel mode maximum performance mode is the default memory configuration and provides the highest system performance and increased FBD bandwidth This requires each lock stepped pair of FBDIMMss on a branch to be identical A lock stepped FBDIMM pair is defined as the FBDIMMSs installed in identically numbered FBDIMM sockets on both memory boards channels on a given memory branch No RAS reliability availability and serviceability features are enabled in this configuration To configure memory to maximum performance mode Run BIOS setup See Entering BIOS setup on page 100 Use the up and down arrow keys to select the Advanced menu Use the up and down arrow keys to select Memory Configuration then press Enter The Memory Configuration menu appears 4 Use the up and down arrow keys to select Memory RAS and Performance Configuration then press Enter The Memory RAS and Performance Configuration menu appears Set the Select Memory RAS Configuration to RAS Disabled 6 Press F10 to save changes and exit 172 Appendix B Memory configuration 7 Press Y to confirm The server reboots to activate the changes Single channel mode Single channel mode is a failsafe mode when the installed memory configuration is incompatible with dual channel operation In this mode only Branch 0 Channel 0 is operational with all other FBDIMMs disabled automatically To configure memory to single channel mod
87. r available network devices Boot Option Retry This will continually retry non EFl based Enabled boot options without waiting for user Disabled input 130 4 System BIOS Boot Manager menu The Boot Manager menu lets you set the device priority during system bootup The server will attempt to boot from the first device on the list If the first device is not available it will continue down the list until it reaches an available device Select a boot option then press Enter fiptio Setup Utility Copyright C 2005 2007 fimerican Megatrends Inc Main Advanced Security Server Management Boot Options anager Select this option to boot now RMM Virtual Floppy 1 00 Note This list is not the R i D y system boot option order llse the Boot Options menu to view and configure the system boot option order N Select Screen Select Item Change Ualue Select Field General Help Factory Defaults Save and Exit Exit on 1 20 1093 Copyright C 2005 2007 American Megatrends Inc 131 Error Manager menu The Error Manager menu lets you view the system POST errors detected by the system fiptio Setup Utility Copyright C 2005 2007 American Megatrends Inc mager 85313 ERROR CODE SEVERITY INSTANCE Select Screen Select Item Change Value Select Field General Help Factory Defaults Save and Exit Exit Version 1 20 1093 Copyright C 2005 2007 American Megatrends Inc Error Code Displays the POST error be
88. rends Inc Intel R Remote Management Module Information Select Screen Select Iten Change Ualue r Select Field General Help Factory Defaults Save and Exit Exit Version 1 20 1093 Copyright C 2005 2007 American Megatrends Inc 129 Boot Options menu The Boot Options menu allows you to set the network device priority during system bootup It also displays information about the installed storage devices fiptio Setup Utility Copyright C 2005 2007 American Megatrends Inc Main Advanced Security Server Management B Boot Timeout J Boot Manager The number of seconds BIOS will pause at the end of POST to allow the user to press the F2 key for entering the BIOS Setup Utility Valid values are 0 65535 Zero is the default A value of 65535 will cause the system to go to the Boot Manager menu and wait for user input for every system boot Select Screen Select Item Change Value r Select Field General Help Factory Defaults Save and Exit Exit Version 1 20 1093 Copyright C 2005 2007 American Megatrends Inc Boot Timeout Sets the automatic boot time out value XXXXX Note A value of 65535 will disable the timeout completely Boot Option lt n gt Set system boot order by selecting the boot option for this position CDROM Order Specifies the boot device priority sequence for available CD drives Network Device Order Specifies the boot device priority sequence fo
89. rocessor air baffle Perform instructions described in To remove the processor air baffle section on page 45 Remove the SAS module from its protective packaging 4 Ifyou want to install a RAID activation key RAID cache RAID BBU on the adapter refer to succeeding sections for instructions 90 3 System upgrade 5 Align then insert the SAS module in the SAS module slot on the mainboard Make sure that the edge of the card is properly seated A 6 Press down on the card until the metal bracket on the card is flush with the chassis B and locks into place C 91 7 Attach the SAS expander cables to the SAS connector A A and the SAS connector B B on the adapter 8 Attach the SES cable to the SES connector on the SAS module C 9 Observe the post installation instructions described on page 40 To remove the SAS module 1 Perform the pre installation instructions described on page 39 2 Remove the processor air baffle Perform instructions described in To remove the processor air baffle section on page 45 92 3 System upgrade 3 Disconnect any cables attached to the SAS module 4 While pushing back on the slot divider latch pull the SAS module away from the chassis 5 Store the card in an antistatic bag 6 Observe the post installation instructions described on page 40 93 Insta
90. rs on screen 145 no video 143 ODD no light 141 power indicator no light 140 processors not recognized 141 server boot does not complete POST 141 server turns off often 140 system fans do not rotate 146 resetting the system 137 verifying key system lights 139 turning off the system 36 turning on the system 33 power on problems 34 U upgrading the BIOS 134 188
91. s Extension PAE support Select Screen Select Item Change Value Select Field General Help Factory Defaults Save and Exit Exit Version 1 20 1093 Copyright C 2005 2007 American Megatrends Inc Memory Select the start of the reserved memory 2 00 GB Mapped I O region for PCI memory mapped I O space 2 25 GB Start Address that ends at 4 GB 2 50 GB Note Depending on the system 1 50 GB configuration this option may impact the amount of system memory detected by an TS GB OS without Physical Address Extension PAE support Memory Enables or disables memory mapped I O Enabled Mapped I O of 64 bit PCI devices to 4 GB or greater Disabled Above 4 GB address space Onboard Video Enables or disables the onboard VGA Enabled controller Disabled 116 4 System BIOS Dual Monitor Video Select a graphic controller as a primary Enabled boot device Disabled Note This parameter will be disabled when the Onboard Video is set to Disabled Slot n ROM Controls execution of the add in adapter Enabled option ROM during POST Disabled Note If set to disabled the adapter may not be used to boot the system 117 LAN Configuration fiptio Setup Utility Copyright C 2005 2007 American Megatrends Inc LAN Configuration Intel R 1 0 Acceleration Technology Intel R I URT Intel R I DAT Enabled accelerates TCP IP processing for onboard NICs delivers data movement efficiencies across the entire ser
92. splay so your eyes point downward when looking at the middle of the display Adjust the display brightness and or contrast to a comfortable level for enhanced text readability and graphics clarity Eliminate glare and reflections by placing your display in such a way that the side faces the window or any light source minimizing room light by using drapes shades or blinds using a task light changing the display s viewing angle using a glare reduction filter using a display visor such as a piece of cardboard extended from the display s top front edge Avoid adjusting your display to an awkward viewing angle Avoid looking at bright light sources such as open windows for extended periods of time xiv Developing good work habits Develop the following work habits to make your computer use more relaxing and productive e Take short breaks regularly and often e Perform some stretching exercises e Breathe fresh air as often as possible e Exercise regularly and maintain a healthy body Warning We do not recommend using the computer on a couch or bed If this is unavoidable work for only short periods take breaks regularly and do some stretching exercises Notices FCC declaration of conformity Laser compliance statement Macrovision copyright protection notice CE Declaration of conformity Declaration of conformity for EU countries Russian regulatory certification compliance Information for
93. ss the release latch on both sides of the server A 3 Insert the inner rails into the mounting rails then push the server into the rack until you hear a click sound B 4 Secure the server to the rack using the two front panel thumbscrews C 160 Appendix A Rack mount configuration Attach the CMA cable management arm to the rear of the server The CMA allows you to tie wrap all cables to and from the system As you slide the system in and out of the rack the CMA collapses and extends keeping the cables untangled and attached to the system 1 Insert the smaller CMA extension into the rear of the left inner rail A1 2 Insert the larger CMA extension into the rear of left mounting rail A2 3 Insert the CMA extension connector into the rear of the right mounting rail B1 4 Insert the CMA arm connector into the blue plastic cutout on the CMA extension connector B2 5 Attach the cable clips into the appropriate mounting holes in the CMA C 161 6 Connect the power peripheral and networking cables into their appropriate ports Refer to Connecting peripherals on page 32 for detailed instructions 7 Route all cables through the cable clips 162 Appendix A Rack mount configuration Appendix B Memory configuration This chapter provides details on how to configure the system memory boards Recommended memory board and FBDIMM installat
94. ssembly 53 HDD hot plug PCI card 59 VO expansion module 85 memory board 74 non hot plug PCI card 82 power supply 57 processor 71 processor air baffle 45 RAID activation key 94 RAID BBU 96 RAID cache 94 rear system fan assembly 54 SAS module 91 top cover 43 S SAS module installing 89 removing 91 setting up the system 31 preinstallation requirements 31 specification chipset 3 control panel 5 graphic interface 5 VO ports 6 integrated hardware RAID 4 media storage 4 memory subsystem 3 networking 5 os 6 PCII O 5 power supply 7 processor 3 SAS controller 4 serial ATA port 4 server management 5 system fan 7 storage devices installing 5 25 inch drive 66 replacing DVD drive 64 system boards 12 mainboard 12 memory board 14 system features 3 system jumpers 27 system memory reconfiguring 81 system tour 1 system upgrade 37 ESD precautions 39 installation precautions 39 post installation instructions 40 preinstallation instructions 40 187 T top cover installing 44 removing 43 troubleshooting 135 confirming loading of the OS 139 hardware diagnostic testing 139 problems 140 adapter stopped working 144 cannot connect to a server 143 cannot detect bootable drive cannot detect memory 143 cannot eject ODD tray 142 cannot read ODD 142 controller stopped working 144 HDD LED no light 141 HDD not recognized 142 initial system installation 137 LAN LED no light 143 network connection fails 144 no characte
95. structions described on page 39 2 Remove the processor air baffle Perform instructions described in To remove the processor air baffle section on page 45 3 Remove the SAS module Perform instructions described in To remove the SAS module section on page 89 4 Remove the three screws on the RAID BBU Remove the RAID BBU from the SAS module 6 Observe the post installation instructions described on page 40 4 System BIOS This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters 99 BIOS overview The Aptio Setup Utility is a hardware configuration program built into the system s Basic Input Output System BIOS Since most systems are already properly configured and optimized there is no need to run this utility You will need to run this utility under the following conditions e When changing the system configuration settings e When redefining the communication ports to prevent any conflicts e When changing the password or making other changes to the security settings e When a configuration error is detected by the system and you are prompted Run Setup message to make changes to the BIOS setup Note If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance BIOS setup loads the configuration values in a ba
96. t B for console redirection Select Screen Select Item Change Ualue Select Field General Help Factory Defaults Save and Exit Exit on 1 20 1093 Copyright 95 200 can Megatrends Inc Console Define the serial port used for server Disabled Redirection management tasks Serial Port A Serial Port B Flow Control Set hardware flow control None RTS CTS Baud Rate Set the serial port transmission speed 115 2K 9 6K 19 2K 38 4K 57 6K Terminal Type Set character formatting used for console VT100 redirection VT100 VT UTF8 PC ANSI 126 4 System BIOS Legacy OS Enables or disables the legacy OS Enabled Redirection redirection i e DOS on the serial port If it Disabled is enabled the associated serial port is hidden from the legacy OS These fields are not shown on the above screenshot 127 System Information The System Information submenu displays basic information about the server unit fiptio Setup Utility Copyright XC 2005 2007 American Megatrends Inc System Information Select Screen Select Item Change Ualue Select Field General Help Factory Defaults Save and Exit Exit Version 1 20 1093 Copyright C 2005 2007 American Megatrends Inc 128 4 System BIOS Intel Remote Management Module Information The Remote Management Module submenu displays information about the firmware revisions and network devices fiptio Setup Utility Copyright C 2005 2007 American Megat
97. t a physician immediately and inform your company s health and safety department The following sections provide tips for more comfortable computer use Finding your comfort zone Find your comfort zone by adjusting the viewing angle of the monitor using a footrest or raising your sitting height to achieve maximum comfort Observe the following tips e Refrain from staying too long in one fixed posture e Avoid slouching forward and or leaning backward e Stand up and walk around regularly to remove the strain on your leg muscles e Take short rests to relax your neck and shoulders e Avoid tensing your muscles or shrugging your shoulders e Install the external display keyboard and mouse properly and within comfortable reach e Ifyou view your monitor more than your documents place the display at the center of your desk to minimize neck strain xiii Taking care of your vision Long viewing hours wearing incorrect glasses or contact lenses glare excessive room lighting poorly focused screens very small typefaces and low contrast displays could stress your eyes The following items provide suggestions on how to reduce eyestrain Eyes Rest your eyes frequently Give your eyes regular breaks by looking away from the monitor and focusing on a distant point Blink frequently to keep your eyes from drying out e Display Keep your display clean Keep your head at a higher level than the top edge of the di
98. the fan blades while they are turning 53 Determining fan status Each fan or fan assembly has an amber LED to indicate a failed fan condition If the amber LED is on the fan assembly needs to be replaced The LED remains off during normal operation To remove the front system fan assembly 1 2 Observe the ESD precautions described on page 39 Remove the front bezel Perform the instructions described in To remove the front bezel section on page 41 Locate the fan assembly you are replacing If a fan in the assembly has failed the amber LED will be lit A Press the green button on the front of the fan assembly to release the handle B Use the handle to pull the fan from the system C To install the front system fan assembly Warning To ensure proper system cooling the replacement of a failed system fan module should be completed within one minute If necessary remove the old front system fan assembly See previous section Slide the new fan into the fan bay A 54 3 System upgrade 3 Push the handle closed until it clicks into place B To remove a rear system fan 1 Perform the pre installation instructions described on page 39 2 Locate the fan assembly you are replacing If a fan in the assembly has failed the amber LED will be lit 3 Grasp the fan by the finger holes and squeeze together then lift the fan upward 55 To install a rear system fan Warning To ensure proper
99. ttery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows configuration data to be retained when power is turned off Before you run BIOS setup make sure that you have saved all open files The system reboots immediately after you close the Setup Note Aptio Setup Utility will be simply referred to as BIOS setup Setup System BIOS or Setup Utility in this guide The screenshots used in this guide display default system values These values may not be the same as those found in the system 100 4 System BIOS Entering BIOS setup Power on the server to start the system POST process During bootup press F2 to enter the BIOS setup screen Note You must press F2 while the system is booting This key does not work during any other time BIOS setup menus There are several tabs on the setup screen corresponding to the eight primary BIOS menus e Main e Advanced e Security e Server Management e Boot Options e Boot Manager e Error Manager e Exit In the descriptive table following each of the screen illustrations settings in boldface are the default and suggested parameter settings 101 BIOS setup keyboard commands Use the following commands to navigate through the Setup Utility e Left and Right arrow keys Move between selections on the menu bar e Up and Down arrow keys Move the cursor to select an item e and keys Press the keys to scroll t
100. u then click OK To turn off the system via hardware If you cannot shut down the server via software press the power button for at least four seconds or until the server shuts down Quickly pressing the button may put the server in a Suspend mode only 3 System upgrade This chapter discusses the precautionary measures and installation procedures you need to know to upgrade the system 39 Installation precautions Before you install any server component we recommend that you read the following sections These sections contain important ESD precautions along with pre installation and post installation instructions ESD precautions Electrostatic discharge ESD can damage the processor disk drives expansion boards motherboard memory modules and other server components Always observe the following precautions before you install a server component e Do not remove a component from its protective packaging until you are ready to install it e Do not touch the component pins leads or circuitry e Components with a Printed Circuit Board PCB assembly should always be laid with the assembly side down e Wear a wrist grounding strap and attach it to a metal part of the server before handling components If a wrist strap is not available maintain contact with the server throughout any procedure requiring ESD protection e Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and
101. u screen Aptio Setup Utility Copyright C 2005 2007 American Megatrends Inc ESO Advance ity Server Management Boot ptions Boot Manager View Configure processor gt Processor Configuration information and settings Select Screen Select Item Change Value Select Field General Help Factory Defaults Save and Exit Exit Version 1 20 1093 Copyright C 200 07 finerican Megatrends Inc 105 Processor Configuration fiptio Setup Utility Copyright C 2007 American Megatrends Inc Enhanced Intel SpeedStep R Technology allows the system to dynamically adjust processor voltage and core frequency which can result in decreased average power consumption and decreased average heat production Contact your OS vendor regarding OS support of this feature Processor Configuration Enhanced Intel SpeedStep R Tech Enabled Select Screen Select Item Change Value Select Field General Help Factory Defaults Save and Exit Exit Version 1 20 1093 Copyright C finerican Megatrends Inc Core Frequency Frequency at which the processors currently run in System Bus Frequency of the processor front side bus Frequency Enhanced Intel When enabled this feature allows the OS Enabled SpeedStep Tech to reduce power consumption Disabled When disabled the system operates at maximum processor speed Intel R Enables or disables the system to run Enabled Virtualization multiple operating systems
102. ult indicator K DIMM 2 slot C DIMM 2 fault indicator L DIMM 3 slot D DIMM 3 fault indicator M DIMM 4 slot E DIMM 4 fault indicator N DIMM 5 slot F DIMM 5 fault indicator Oo DIMM 6 slot G DIMM 6 fault indicator P DIMM 7 slot H DIMM 7 fault indicator Q DIMM 8 slot DIMM 8 fault indicator 15 Control panel The Altos R920 system supports either the button control panel providing basic functionality or the LCD control panel which adds additional server management features Both control panels utilize a combination of control buttons status LED indicators along with I O ports to centralize system control monitoring and accessibility 16 1 System tour Button control panel HDD hard disk drive activity indicator u B 152 LAN1 status indicator displays network activity in either i LAN ports on the mainboard LAN2 status indicator displays network activity in either LAN ports on the optional I O expansion module C A Status fault indicator D a Power indicator E gt E ID System ID indicator F ID System ID button G D Power button Reset button 17 LCD control panel optional E un A LCD display B Scroll up button C Scroll down button D Back button E Select button F ID System ID indicator G s Power indicator E H Power button e l A Status fault indicator J 152 LAN1 status indicator displays network activity in either i LAN ports o
103. ur D Power Off Power off System is not i powered on X Green On Power on System has power applied to it Off S4 S5 System in ACPI S4 or S5 state power off Green Blinking S1 System in ACPI S1 state sleep mode Green On SO System in ACPI SO state legacy power on E System ID Blue On System identification is active ID Off Identification is disabled Hot plug HDD carrier LED indicators A Amber Flashing HDD is not powered on and has a fault condition Amber Alternate HDD is powered on and rebuilding RAID green flashing HDD is powered on and has a fault condition 23 B Green On HDD is installed and working correctly Flashing HDD is active Off No HDD is installed HDD is initiated but has no current activity Hot swap fan module LED indicators a j i Fan good Off Fan normal operation Fan fault Amber On Fan failure Non critical condition 24 1 System tour Hot plug power supply module LED indicators gt A Power good Green On System has power applied to it B Fault Amber On Power rail failure Power supply is in a latched state e ACOK Green On AC power cord is plugged into an active AC power source 25 LAN port LED indicators
104. ver platform and minimizes system overhead Select Screen Select Item Change Value Select Field General Help Factory Defaults Save and Exit Exit Version 1 20 1093 Copyright C 2005 2007 American Megatrends Inc Intel R OAT Enables or disables the onboard LAN s Enabled l O Acceleration Technology The I O AT Disabled accelerates TCP IP processing for onboard NICs delivers data movement efficiencies across the entire server platform and minimizes system overhead Onboard NIC1 Enables or disables the load of embedded Enabled or NIC2 ROM option ROM for onboard network controller pisabled Note If disabled NIC1 and NIC2 cannot be used to boot the system Onboard NIC Enables or disables the load of embedded Enabled iSCSI ROM Internet SCSI option ROM for the onboard Disabled network controller Onboard NIC1 Indicates the media access control of the system s LAN or NIC2 MAC controller Address 118 4 System BIOS I O Riser Load the embedded option ROM for the I O Enabled Board NIC expansion module network controllers Disabled ROM Note If disabled the I O expansion module NIC1 and NIC2 cannot be used to boot or wake the system I O Riser Enables or disables the I O expansion module Enabled Board NIC1 or NIC2 network controller Disabled I O Riser Board NIC1 or NIC2 MAC Address Indicates the media access control of the I O expansion module s LAN controller 119 System Ac
105. vertical edge of the card and pull it away from the chassis C Store the card in an antistatic protective wrapper 9 If installing a new PCI card see To install a new PCI hot plug PCI card section 10 Observe the post installation instructions described on page 40 To remove a hot plug PCI card with hardware interface 1 Perform the pre installation instructions described on page 39 2 Press the attention button for this slot 61 Note Press the attention button again within five seconds to abort the hot plug operation Make sure that the power LED on the rear of the PCI slot is turned off before disconnecting any cables attached to the card Open the yellow caution plate A Rotate the slot retention latch on the rear of the card slot upward B Release the vertical edge of the card and pull it away from the chassis C Store the card in an antistatic protective wrapper If installing a new PCI card see To install a new PCI hot plug PCI card section Observe the post installation instructions described on page 40 62 3 System upgrade To install a new hot plug PCI card 1 If your server is operating use your OS to power down the PCI slot 2 Perform the pre installation instructions described on page 39 3 Openthe yellow caution plate A 4 Rotate the slot retention latch on the rear of the card slot upward B Remove the PCI card from its protect
106. want to use create the logical volume by specifying the size at Select Size and click Accept to create the logical volume 8 After you create the logical volumes on all of the RAID volume click Accept and Yes to save the configuration 9 Click Yes to initialize the new logical drives The logical drives will be listed 10 Click Home to go back to the configuration menu 11 183 Now you can reboot the system and install the Operating System Select Exit and click Yes 12 Press Ctrl Alt Del to reboot the system Assigning a hot spare disk 1 2 3 4 Launch the Configuration menu Select a free disk marked as Ready and listed under Physical Drives Select Make Hotspare and click Go Click Home to return to the Configuration menu The disk will be marked as Hotspare in pink and listed under Physical Drives 184 Appendix C SAS and SAS RAID configuration utilities Index Numerics 5 25 inch drive installing 66 A ARMC 3 R2 specifications 5 ARMC 3 R2 module installing 86 removing 88 BIOS menus Advanced LAN Configuration 117 Mass Storage Controller Configuration 111 Memory configuration 107 PCI Configuration 115 Processor configuration 105 Serial Port Configuration 112 System Acoustic and Performance Configuration 119 USB Configuration 113 Boot Manager 130 Boot Options 129 Error Manager 131 Exit 132 Main 102 Memory Memory RAS and Performance Configuration 109 Security 120 changing password 1
107. ximization of available memory while still providing RAS Note Populating differently ranked FBDIMMs for sparing is not a good practice and may yield unpredictable results To configure memory to memory sparing mode 1 Run BIOS setup See Entering BIOS setup on page 100 Use the up and down arrow keys to select the Advanced menu 3 Usethe up and down arrow keys to select Memory Configuration then press Enter The Memory Configuration menu appears 4 Usethe up and down arrow keys to select Memory RAS and Performance Configuration then press Enter The Memory RAS and Performance Configuration menu appears Set the Select Memory RAS Configuration to Sparing 6 Return to the Memory Configuration menu option e Make sure Current Configuration indicates Dual DIMM Sparing Mode If the option indicates Current Memory Configuration you may need to install more memory to meet the requirements of the selected configuration e Make sure that Memory Sparing Possible indicates Yes Press F10 to save changes and exit Press Y to confirm The server reboots to activate the changes 175 Memory mirroring mode Memory mirroring is a high availability mode providing a redundant image of the system memory Two identical images of memory data are maintained providing maximum redundancy Mirroring is achieved across Branch 0 and Branch 1 such that one of these branches is the primary image and the other the secondary The memory controller
108. y Configuration menu appears 4 Usethe up and down arrow keys to select Memory RAS and Performance Configuration then press Enter The Memory RAS and Performance Configuration menu appears 176 Appendix B Memory configuration Set the Select Memory RAS Configuration to Mirroring 6 Return to the Memory Configuration menu option e Make sure Current Configuration indicates Memory Mirroring Mode If the option indicates Current Memory Configuration you may need to install more memory to meet the requirements of the selected configuration e Make sure that Memory Mirroring Possible indicates Yes Press F10 to save changes and exit 8 Press Y to confirm The server reboots to activate the changes Appendix C SAS and SAS RAID configuration utilities This appendix gives an overview of the RAID configuration utilities supported by your server 179 Overview The system may be equipped with a SAS or SAS RAID configuration utility depending on your system configuration You can use these utilities for configuring the internal hard disks Caution Creating a RAID volume erases all data previously saved in the hard drives Make sure that you back up important files before starting a RAID configuration process 180 Appendix C SAS and SAS RAID configuration utilities SAS configuration utility This section briefly shows how to create mirror with LSI 1078 integrated SAS Starting the SAS configuration utility To start t
109. y module gt I gt e B Caution The system operating voltage range is 110 to 240 VAC Do not plug the power cord into an incorrect voltage JN source Determining power supply status The power supply module has three status LED indicators to display the power supply status If the center LED is lit the power supply needs to be replaced For more information on how to determine the power supply status refer to Hot plug power supply module LED indicators section on page 24 57 To remove a power supply Caution Power supply hot swap operations should be performed only if a failure occurs in the power supply Observe the ESD precautions described on page 39 Remove the AC power cord from the power supply Press down on the latch to release the power supply handle A Open the handle on the power supply B Ui BwWN Pull the power supply from the chassis and set it on a clean static free surface C 58 3 System upgrade To install a power supply 1 If necessary remove the old power supply See previous section 2 With the handle in the open position push the power supply in the bay fully A Rotate the handle to the closed position B Tighten the thumbscrew to secure the power supply C NAN NORRIS SRESSSRARS SSS SERSSSARS Ig L UDSEN IN x NIS Nol QS 3 N gt NN Q D A 3 V mS 3 Q mq n f E RES Sy a D Ex S MIN o PS L 7 LA LIANG P LAAT Ly Fer TRIM Plug the
110. your safety and comfort Safety instructions Tips and information for comfortable use 1 System tour Features summary External and internal structure Front bezel Front panel Rear panel Internal components System boards Mainboard Memory board Control panel Button control panel LCD control panel optional System LED indicators Control panel LED indicators Hot plug HDD carrier LED indicators Hot swap fan module LED indicators Hot plug power supply module LED indicators LAN port LED indicators Hot plug PCI Express slot LED indicators Memory board LED indicators System jumpers 2 System setup Setting up the system Pre installation requirements Connecting peripherals Turning on the system Power on problems Configuring the system OS Turning off the system vi vii vii viii viii xii ouUWMNAW 11 12 12 14 15 16 17 19 20 22 23 24 25 25 26 27 29 31 31 32 33 34 35 36 Contents xvi 3 System upgrade Installation precautions ESD precautions Pre installation instructions Post installation instructions Opening the server Removing and installing the front bezel Removing and installing the top cover Removing and installing the processor air baffle Configuring hot pluggable components Removing and installing a hard disk drive Removing and installing the system fan Removing and installing a power supply Removing and installing a PCI card Configuring cold pluggable components Removing and installi
111. ystem tour l O ports Front e VGA monitor port e Three USB 2 0 ports Rear e Serial port e VGA monitor port e Two USB 2 0 ports e Four Gigabit LAN ports RJ 45 two ports optional e Server management port RJ 45 2 Operating system and software Operating system options e Microsoft Windows Server 2003 x64 Edition e Microsoft Windows Server 2003 e Red Hat Enterprise Linux 5 0 e Red Hat Enterprise Linux 5 0 EM64T e SUSE Linux Enterprise Server 10 0 e SUSE Linux Enterprise Server 10 0 EM64T Server management utilities and applications e Acer Server Manager ASM 3 e Acer EasyBUILD includes SAS RAID Configuration Utility e Acer eBusiness Value Pack 2 Reserved for remote management of server This requires installation of an ARMC 3 R2 module 3 For more information on how to install and use ASM and EasyBUILD utilities refer to the manual on the EasyBUILD DVD Power supply e Two 110 220 volts 1570 watt hot swap 1 1 redundant power supply modules System fan e Two hot swap redundant front system fan modules e Four hot swap redundant rear system fan modules two rear fans optional 8 1 System tour External and internal structure Front bezel The front bezel provides an interface for system management via status LED indicators The light pipes on the backside of the front bezel allow the system status LEDs to be monitored when the front bezel is closed

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