3M MicroTouch M170 Owner's Manual
Contents
1. PS Video Connection Touch Screen 2 Connect one end of the video cable to the video connector on the FPD Connect the other end to the video card in your computer 3 Connect one end of the touch screen cable either serial or USB to the FPD Connect the other end to an available port on the back of your computer If you are using a USB connection make sure you have installed the TouchWare drivers prior to connecting the touch screen cable 3M Touch Systems Proprietary Information Chapter 2 Setting Up Your M170 FPD Monitor 21 4 Plug the AC DC power supply into the M170 FPD Be sure to use the power supply included with the monitor WARNING To avoid the risk of electric shock which could result in serious injury or death e This device must be operated with the original power supply part number HJC HASUOSF A CAUTION To avoid the risk of electric shock which may result in minor or moderate injury e The socket outlet should be installed near the equipment and should be easily accessible e Use a power cable that is properly grounded Always use the appropriate AC cord certified for the individual country Some examples are listed below USA UL Switzerland SEV Canada CSA Britain BASE BS Germany VDE Japan Electric Appliance Control Act 5 Connect the power cable to the AC DC supply Connect the other end to the appropriate AC ou2. 3M Touch Systems Proprietary Information 30 M170 FPD Monitor Installation Guide Apply the cleaner with a soft lint free cloth Avoid using gritty cloths Always dampen the cloth and then clean the screen Be sure to spray the cleaning liquid onto the cloth not the screen so that drips do not seep inside the display or stain the bezel Always handle the touch screen with care Do not pull on or stress cables Monitor Installation Problems Problem No image displayed blank screen Possible Causes and Solutions Is the monitor receiving power e Check that the computer s power cable is connected properly and securely in a grounded electrical outlet e Check that the AC DC power supply is firmly plugged into the monitor e Check that the green light appears on the bezel indicating the monitor is powered on and receiving a signal e Check that the AC DC power supply cable is connected properly and securely to an electrical outlet Check that the LED is showing green on the AC DC power supply e Try using another power cable e Try using another electrical outlet Is the monitor receiving a valid video signal from the PC e Check that the computer is powered on e Check that the video cable is connected properly and securely to the monitor and the computer e Check that no pins are bent in the video cable connector e Check that the video card is firmly seated in the card slot in your computer e Check that the
3. Contents Important Safety Information cccecceeseesseeseeeceesseesaecsecnsecesecsseeseeseeeseeeenseenaes 5 Intended Use iier e rE a E E di dee vance dcdes cused bes EE EE E 5 Explanation of OyO S e a r raa aar aaaea a ae E tstsscesiedeusevsccendebuares 6 Service and Repair Indicators ccccccccsseesseesteceeceseeeceeeneeeseeeseeesaecsaecsecnsecneenseeees 7 3M Touch Systems Support ServiCes cccccccccssecssecsseceseceseceeeeeseeeseeeeecseeeneceseenseens 7 3M Touch Systems Worldwide Offices ccccccesseceseceteceneceeeceeeeeeeeeeseeeseeeseeeseeessees 8 Introduction to Flat Panel Displays Capacitive and Resistive Options ccccccscssecessceteceeeceeeceeeeseeeeesecseecsaeenseenseenaeenes 10 Native Video Resolution on a Flat Panel Display cccccesccesceseceteeetseetseesees 10 Options for Using Other Video Resolutions ccccccscesseeeseesteeeteeeteceeeeeneenaes 10 Setting Up Your M170 FPD Monitor System Requirements cccccsccssscssscssseeeseeesceeseeeeecseeceecsseceaeceseceseeseeseeeeeeeseneenaes 11 Unpacking Your Touch Monitor ccccccccesccesscssceeeeeeeeeeeeeceeesaecnseceseeneeseeeseeeees 12 Arm Mounting Options sccceeicaedeccaszseainnosda inai naa ana a A Re i a 12 Countertop Base Mounting Option ccccccecsseesseeseeseessecesecesecnseeseeeseeeseeeeeneenaes 16 M170 Wall Mount Locking Mechamism c ccccecccesseesseesseeneeeseeeseecseeneeneenseenes 15 Ac
4. Supported Magnetic Stripe Readers At the time of publication the following mini magnetic card readers have been tested to fit the 3M Touch Systems optional card reader bracket Consult your card reader sales representative for model numbers not listed here 3M Touch Systems Proprietary Information 20 M170 FPD Monitor Installation Guide Table 2 Supported Mag Stripe Card Readers ID Tech MagTek all MiniMag readers all mini sized readers IDT 3331 02U IDT 3321 33 2180201 IDT 3331 12U IDT 3321 33PP 2180202 IDT 3331 23U IDT 3331 02 2180203 IDT 3331 33U IDT 3331 12 2180204 IDT 3321 02 IDT 3331 23 2180205 IDT 3321 02PP IDT 3331 33 2180206 IDT 3321 12 IDT3301 02 21040103 IDT 3321 12PP IDT3301 12 21040104 IDT 3321 23 IDT3301 23 IDT 3321 23PP IDT3301 33 Connecting the Touch Monitor A CAUTION You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment The M170 comes with the cables already connected with the exception of the audio cable however there may be times when you need to reconnect these cables for some reason To connect the M170 FPD monitor 1 Turn off your computer You should always turn off the computer before connecting or disconnecting any device Figure 11 Identifying Your Monitor Connections
5. factors are uniquely within User s knowledge and control it is essential that User evaluate the 3M Touch Systems Product and software to determine whether it is suitable for User s particular purpose and suitable for User s method of application 3M Touch Systems statements engineering technical information and recommendations are provided for User s convenience but their accuracy or completeness is not warranted 3M Touch Systems products and software are not specifically designed for use in medical devices as defined by United States federal law 3M Touch Systems products and software should not be used in such applications without 3M Touch Systems express written consent User should contact its sales representative if User s opportunity involves a medical device application IMPORTANT NOTICE TO PURCHASER Specifications are subject to change without notice These 3M Touch Systems Products and software are warranted to meet their published specifications from the date of shipment and for the period stated in the specification 3M Touch Systems makes no additional warranties express or implied including but not limited to any implied warranties of merchantability or fitness for a particular purpose User is responsible for determining whether the 3M Touch Systems Products and software are fit for User s particular purpose and suitable for its method of production including intellectual property liability for User s application If
6. to service this unit yourself Removing the display cover may expose you to dangerous voltage or other risks and will void the warranty A WARNING To avoid the risk of fire which could result in serious injury or death Do not remove the cover or back of the monitor A CAUTION To avoid the risk of electric shock which may result in minor or moderate injury Do not service the monitor There are no user serviceable parts inside Refer all servicing to qualified service personnel Do not remove the cover or back of the monitor Unplug the display from the power outlet and refer servicing to qualified service personnel in the event that Liquid is spilled into the product or the product is exposed to rain or water The product does not operate properly when operating instructions are followed The product has been dropped or the case has been damaged The product shows a distinct change in performance indicating a need for service The power cable or plug is damaged or frayed 3M Touch Systems Support Services 3M Touch Systems provides extensive support services through our website and technical support organization Visit the 3M Touch Systems website at http www 3mtouch com where you can download touch screen software and drivers obtain regularly updated technical documentation on 3M Touch Systems products and learn more about our company Whenever you contact Technical Support please prov
7. D INFORMATION Provides the user with detailed information regarding the current input format and version including resolution pixel clock vertical horizontal frequency software version and input source RECALL Resets the control functions back to the original factory preset values In order for the Recall function to work the timing must fall under one of the factory preset timing modes SHARPNESS Adjusts the video quality to be sharp or blurry special for text mode il Be COLOR TEMPERATURE Adjusts color temperature to PRESET 1 9300 color temperature or PRESET 2 6500 color temperature Or for a custom color mode select USER and push the select button to activate the RGB submenu This adjusts the intensity of the RGB video output Using the select button activate the Red Red Gain Green Green Gain or Blue Blue Gain and change color strength for a customized color mode By adjusting a single color you can make the picture look warmer biased towards red or cooler biased towards blue Adjusting all three levels will make colors appear more or less striking OSD Adjust the OSD image horizontally or vertically by pressing the Select button H position moves the OSD position left or right V position moves the OSD position up or down 3M Touch Systems Proprietary Information 28 M170 FPD Monitor Installation Guide Icon Description OSD BLENDING To adjust th
8. M170 Flat Panel Display Touch Monitor User Guide 3M Touch Systems Read and understand all safety information contained in this document before using this product 3M Touch Systems Proprietary Information 2 M170 FPD Monitor Installation Guide The information in this document is subject to change without notice No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of 3M Touch Systems 3M may have patents or pending patent applications trademarks copyrights or other intellectual property rights covering subject matter in this document The furnishing of this document does not give you license to these patents trademarks copyrights or other intellectual property except as expressly provided in any written license agreement from 3M Touch Systems The information provided in this document is intended as a guide only For the latest detailed engineering specifications please contact your 3M Touch Systems Application Engineer 3M Touch Systems is committed to continually improving product designs as a result product specifications may be subject to change without notification NOTICE Given the variety of factors that can affect the use and performance of a 3M Touch Systems Product the Product including that solid state equipment has operation characteristics different from electromechanical equipment some of which
9. PD Monitor Installation Guide Lock Out Features aee aa E E A S N 28 Chapter 4 Maintenance and Troubleshooting Maintaining Your Touch MOnitor ceccceccccesessseeseeeceeeseecseecsseceseceseenseeseeeeeeeenaeens 29 Touch Screen Care and Cleaning ccccesccesecessceseceeeceeeeeeeeeeseeeseecaeecaecsaeenseenaeees 29 Monitor Installation Problems ecccsceeseesececeeseeseceeesseeeeceaecaeeeceeseceaeeaeeeenaeeaeees 30 Troubleshooting the Touch Screenn c cccecccessssscesseseeeeeseeeseeeseeceecaecsseesseenseesaeenes 31 Power Management aariaa bose tecckat vu ctad cds veda tles E T E ia ots E 31 M170 Regulatory Agency Approvals ccccecccesscessceeeeeeeeeeeseecseecssecsseenaeenseenaeeaes 31 POC Warning nanena aroa a E E tion aoe R a 32 CE Conformity for EUrOp Ekeren oreesa EE EE O EE EE i 32 M170 Base Plate Mounting Template ccceccccsscessceseceeeceeeeeeseeeseeeseeeseenseenseeaes 33 3M Touch Systems Proprietary Information Overview Welcome to the world of 3M Touch Systems a world where using a computer is as simple as touching the screen This guide describes how to set up your M170 Flat Panel Display FPD touch monitor This document assumes you have basic computer skills You should know how to use the mouse and keyboard choose commands from menus open and run application programs and save files Important Safety Information Read and understand all safety information before using this produ
10. a CSA Britain BASE BS Germany VDE Japan Electric Appliance Control Act e Do not service the Flat Panel Display e There are no user serviceable parts inside e Refer all servicing to qualified service personnel e The backlight inverter output is at high voltage Do not use non conforming replacement parts Do not place wet or damp objects on the monitor Do not expose the monitor to rain or other sources of water steam or moisture Do not place foreign objects on the monitor or its cables Do not remove the cover or back of the monitor To avoid the risk of minor or moderate personal injury or damage to the monitor e Never wall mount the monitor without the locking mechanism in place e Use an anchoring system appropriate for the weight of the product e Consult a construction professional before attempting to hang the unit on the wall To avoid the risk of glass breakage which may result in minor or moderate injury e Handle the monitor with care to avoid breaking the touch screen sensor The display contains glass parts Dropping the display may cause the glass parts to break e Do not place foreign objects on the monitor To avoid the potentially hazardous situations associated with the use of isopropyl alcohol which may result in minor or moderate injury or property damage e Follow all instructions and recommendations in the manufacturer s Material Safety Data Sheet and product label To avoid possible environmental contamination which may re
11. active area of the touch screen e Aligns the touch screen s active area to the underlying video To calibrate the touch screen open the touch screen control panel and select Calibrate Follow the directions displayed on the screen For more information on calibration refer to the online help or the user documentation 3M Touch Systems Proprietary Information CHAPTER 3 Video Display Options This chapter provides guidelines for adjusting the video display and using the monitor controls to adjust the image to your liking Before you make any adjustments e Besure to adjust the controls in your normal lighting conditions e Display a test image or pattern whenever you adjust the video Adjusting the M170 Video Display Your M170 FPD monitor has four main controls to adjust the video display Three of these buttons are actually hot keys meaning that if the MENU key is not pressed first these buttons control VOLUME AUTO ADJUST and BRIGHTNESS instantly Figure 13 Video Display Controls VOLUME ADJUST AUTO ADJUST BRIGHTNESS HOT KEYS t t MENU SELECT lt LEFT gt RIGHT LED POWER e MENU Shows or hides the menu e SELECT Highlights the current menu option or saves the current setting Press or lt to change the value e lt Left Enables you to scroll backwards through items on the menu decrease the value of selected option or move to the previous menu item e P Right Enables you to scroll forwar
12. also want to consult your video card user s manual for additional troubleshooting advice Maintaining Your Touch Monitor To maintain your display and keep your monitor operating at peak performance e Keep your monitor and screen clean e Adjust the monitor video controls Refer to Chapter 3 for more information e Do not install the display in a place where ventilation may be hindered Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation Touch Screen Care and Cleaning The touch screen requires very little maintenance 3M Touch Systems recommends that you periodically clean the glass touch screen surface Typically an isopropyl alcohol and water solution ratio of 50 50 is the best cleaning agent for your touch screen You can also use straight isopropyl alcohol In addition 3M Screen and Keyboard Cleaner CL680 has been tested and approved for this use A CAUTION To avoid the potentially hazardous situations associated with the use of alcohol or other solvents which may result in minor or moderate injury or property damage e Follow all instructions and recommendations in the manufacturer s Material Safety Data Sheet and product label e Be sure to follow solvent manufacturer s precautions and directions for use when using any solvents e Itis important to avoid using any caustic chemicals on the touch screen Do not use any vinegar based solutions
13. bility and 73 23 EEC as amended by 93 68 EEC Art 13 with regard to Safety 3M Touch Systems Proprietary Information Front Edge of Base M170 Base Plate Mounting Template Drawn actual size 3M Touch Systems Proprietary Information Rear Edge of Base Not Shown Drill 4 Mounting Holes 0 178 4 5 mm Dia 5 71 145 mm Place this template on mounting surface and drill four holes as shown for mounting screws The screw heads must be smaller than 0 39 10 mm and larger than 0 21 5 5 mm Adjust height of screw heads to securely lock monitor in place This height is about 0 178 4 5 mm 3 74 95 mm as hia 5 5 mm 0 39 10 mm Locking Mechanism Receptacle 0 70 17 8 mm 3M Touch Systems Proprietary Information
14. cess to the Video Controls esseeseeesssssessessseseesessesessesssstseesesssesersesseseseestsseseeses 16 Adjusting the Viewing Angle ccccccccecccecsseessecseceseceeceseceecneeeeeeeenseeeseeeseessaessaees 16 Installing the Video Card and Video Drivet cccceccceesceesceeeeeseenseeseeneenteenseenes 17 Supported Video Display Modes and Refresh Rates c ccccesceeteesteetteenees 17 Configuring the Display Settings 0 ccccecsceesseesseeeteceeceeceseeeeeceeeeenseeseeeseeeenneeses 18 Using the Standard Controls for the Video Card ceeceesceseeeeeceeseeeeeeeeeeeeees 18 Multimedia Features sneno isnie e e aa S e i 19 Optional Card Reader Bracket cccccscccsccssssessceeeeeeseeseeeseeeseecsaeeaecnseceseenseeeneenaes 19 Supported MagStripe Readers cccccccssccsteceseceseceseceseceseeseeeseeeeeeeeeseeeseeeeeeneeeaees 19 Connecting the Touch Monitor cccecccecssecsseesseeseeeseeessecsseceseceseceseeeeeseeeseeeeeneenaes 20 Testing the M170 PPD is cc 2 cc cosazthacctactashdaseai scedeccsdaceauaagtlesvaasnlaseahoaeiecasstaadeanceiaeveas 22 Installing TouchWare Software ccccccccscsseceseceseeeeceeseeeseeeeeeseeeeecseeneeneenaeenes 22 Calibrating the Touch Screen esistiti ant eies eere arik Ee Eara aiak 23 Video Display Options Adjusting the M170 Video Display cccccsccesscssscessceeeeeeseceeceeeeeeeeeeeeseneeeseeeeeeaaes 25 3M Touch Systems Proprietary Information 4 M170 F
15. ct Follow all instructions marked on the product and described in this document Pay close attention to the following installation warnings and safety precautions Intended Use The M170 flat panel display FPD touch monitor was designed for touch input and tested to replace an existing monitor These monitors are intended for indoor use only and are not designed for use in hazardous locations DANGER To avoid the risk of fire and or explosion which will result in serious injury or death e Do not install or use this product in a hazardous location WARNING To avoid the risk of fire which could result in serious injury or death e Do not remove the cover or back of the monitor To avoid the risk of electric shock which could result in serious injury or death e This device must be operated with the original power supply part number HJC HASUOSF e Do not use a damaged power supply e Do not use a power cord that is frayed or otherwise damaged 3M Touch Systems Proprietary Information M170 FPD Monitor Installation Guide A CAUTION To avoid the risk of electric shock which may result in minor or moderate injury e The socket outlet should be installed near the equipment and should be easily accessible e Use a power cable that is properly grounded Always use the appropriate AC cord certified for the individual country Some examples are listed below USA UL Switzerland SEV Canad
16. d through items on the menu increase the value of selected option or move to the next menu item 3M Touch Systems Proprietary Information 26 M170 FPD Monitor Installation Guide If you do not press the Menu Select or lt left or gt right adjust buttons for 45 seconds the monitor adjustment program times out and hides the menu options You can press the Menu button at any time to display the options again Pressing MENU will pull up the On Screen Display OSD menu as shown below Figure 14 M170 Main Menu Options Horizontal Vertical Clock Phase Exit Save Auto Config Brightness Input Information Contrast 1024x 768 60Hz OSD Color Sharpness Recall Icon Description ch H POSITION Horizontal Position Moves image horizontally on screen either left lt 4 or right gt V POSITION Vertical position Moves images vertically on screen either up A or down PHASE If the phase of your monitor is not fine tuned you may observe unstable horizontal noise lines and cross talk stretching from the edge of small windows on your display If you do an Auto Tracking the monitor will try to find the best Clock Phase setting If you are not satisfied with the auto adjustment fine tune the phase manually as described above ait 1 CLock If the clock setting of your image is not fine tuned you may observe periodic vertical bars of video noise on your image These bars of noise are us
17. e brightness of the OSD MENU LANGUAGE Selects a language among English German French Spanish Italian Simplified Chinese or Traditional Chinese CONTRAST Selecting the Contrast option increases A or decreases V the strength lightness or dimness of the image Adjust the contrast using the lt left and gt right arrow buttons and press SELECT to confirm the new setting By a BRIGHTNESS ors Selecting the Brightness option will allow you to adjust the brightness of the display Adjust the brightness using the lt left and gt right arrow buttons and press SELECT to confirm the new setting EXIT EXIT Exits the OSD menu and choose to save any settings or not Lock Out Feature Once you have fine tuned your display you may want to restrict users from inadvertently making changes In order to do this follow this simple procedure Repeat the procedure to restore access hee ee ee a Press MENU and SELECT Hold both keys for 10 seconds DO NOT RELEASE Then press the POWER key to turn the monitor off Release MENU and SELECT Press the POWER key to turn the monitor back on 3M Touch Systems Proprietary Information CHAPTER 4 Maintenance and Troubleshooting If you have a problem setting up or using your monitor you may be able to solve it yourself Before calling 3M Touch Systems try the suggested actions that are appropriate to the problems you are experiencing with the monitor You may
18. ector tabs as shown above to release from LCD back Gently pull down to release tabs 3M Touch Systems Proprietary Information 14 M170 FPD Monitor Installation Guide Figure 4 Removing the Cable Connector Cover Keep tabs against LCD 5 Lift this cover slightly so that the tabs are up against the rear of the LCD to keep them from catching on the cables below Tilt the cover down as you slide the cover out from behind the support rods Figure 5 Uncovered Cable Connections 3M Touch Systems Proprietary Information Chapter 2 Setting Up Your M170 FPD Monitor Figure 6 Disassembling the LCD from Its Base for Arm Mounting S Step 1 Unlock front mechanism and disconnect all cables from the LCD Step 2 With the unit laying face down safely and securely on a nonabrasive surface remove the two screws connecting the name i i plate and support rods to the LCD Lift the a S i support rods out of the base and set aside the hinge in place and gently remove the base Step 3 Then remove the four screws holding M170 Wall Mount Locking Mechanism A CAUTION To avoid the risk of minor or moderate personal injury or damage to the monitor e Never wall mount the monitor without the locking mechanism in place Use an anchoring system appropriate for the weight of the product Consult a construction professional before attempting to hang t
19. ge or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Warning To assure continued FCC compliance the user must use grounded power supply cord and the provided shielded video interface cable with bonded ferrite cores If a BNC cable is going to be used use only a shielded BNC 5 cable Also any unauthorized changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device 3M Touch Systems is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment CE Conformity for Europe The device complies with the requirements of the ECC directive 89 336 EEC as amended by 92 31 EEC and 93 68 EEC Art 5 with regard to Electromagnetic compati
20. he unit on the wall To lock the M170 in place for wall mounting use the locking mechanism included in a separate bag with your monitor Position the monitor to 90 flat and lock the front latch in place As an extra measure insert the U shaped metal retention clip into the holes in the base as indicated in the drawing below Tighten the screw in place and your monitor is ready to hang securely on the wall Figure 7 Wall Mount Locking Mechanism 3M Touch Systems Proprietary Information 16 M170 FPD Monitor Installation Guide Countertop Base Mounting Option Keyhole slots in the bottom of the base plate enable you to secure the unit to a desktop or countertop Use standard screws in the desktop or countertop and then slide the base plate on for a secure fit Note A full size template has been included in the back of this manual for your convenience Simply tear out the template and drill directly through the holes indicated to secure your monitor to any surface Access to the Video Controls The controls for adjusting the video display are located on the front of the M170 FPD monitor These buttons let you display the on screen menu which enables you to adjust the phase image position and contrast as well as hot keys for volume auto adjust and brightness Make sure you have unobstructed access to the video controls once the M170 monitor is installed Refer to Chapter 3 for more information on these controls Adjus
21. hen if you wish you can adjust the horizontal and vertical position contrast and brightness to better suit your video card and your personal preference Refer to Chapter 3 for more information on using the on screen menu to adjust the video display Installing TouchWare Software TouchWare software includes the touch screen driver and control panel that enables your touch screen to work with your computer When you install the CD included with your monitor TouchWare will automatically load the correct driver for your system 3M Touch Systems currently supports touch screen drivers for the following PC operating systems e Windows XP serial and USB e Windows 2000 serial and USB e Windows NT 4 0 serial only e Windows 9x serial and USB Windows 98 only e Windows Me serial and USB These drivers and relevant technical documentation can be found on the latest 3M Touch Solutions CD 19 640 and are also available for download from our website at www 3Mtouch com After the software is installed restart your computer to load and activate the touch screen driver To complete the setup of your touch monitor make sure you calibrate the touch screen 3M Touch Systems Proprietary Information Chapter 2 Setting Up Your M170 FPD Monitor 23 Calibrating the Touch Screen After you connect your touch monitor and install TouchWare software you must calibrate the touch screen Calibration serves two purposes e Sets the
22. ide the following information Part number and serial number from your monitor Current driver version 3M Touch Systems Proprietary Information 8 M170 FPD Monitor Installation Guide e Operating system used e Information on additional peripherals Technical Support is available Monday through Friday 8 a m to 8 p m US Eastern Standard Time 9 a m to 5 p m throughout Europe Limited call back service Saturdays and Sundays You can contact 3M Touch Systems Technical Support US only Eastern Standard Time by calling the hot line sending an email or sending a fax Technical Support Hot Line 978 659 9200 Technical Support Fax 978 659 9400 Toll Free 1 866 407 6666 Email US TS techsupport mmm com 3M Touch Systems Worldwide Offices All offices can be reached through the website http www 3mtouch com e United States 978 659 9000 e United Kingdom 44 0 1235 444400 e Australia 61 3 9582 4799 e Canada 604 521 3962 e France 33 1 30 31 68 32 e Germany 49 0 2131 14 4003 e Hong Kong China 852 2333 6138 e Italy 39 0 39 230 2230 e Japan 81 44 811 1133 e Korea 822 552 3198 e Singapore 65 6450 8851 e Spain 34 934 15 6285 e Taiwan 886 2 2704 9011 3M Touch Systems Proprietary Information CHAPTER 1 Introduction to Flat Panel Displays The 3M Touch Systems product line of Flat Panel Display FPD touch monitors offers the M170 monitor for desktop and countertop applications with buil
23. ity provided by the manufacturer of the video card For example you can use the Windows Display Properties control panel to adjust the desktop area resolution color depth and refresh rate Whenever you change these settings or calibrate the touch screen the image size position or shape may change This behavior is normal You can readjust the image using the monitor controls described in Chapter 3 of this guide For more information on adjusting the desktop area resolution color depth or refresh rate refer to your video card documentation 3M Touch Systems Proprietary Information Chapter 2 Setting Up Your M170 FPD Monitor 19 Multimedia Features The M170 FPD monitor comes with speakers built into the display bezel The multimedia cable can be connected to the rear of the monitor for input Figure 9 Multimedia Cable Optional Card Reader Bracket The M170 FPD monitor is available with an optional card reader bracket and 2 M3 screws that supports IDTech and MagTech brand electronic card readers The M170 has been designed with slots on either side of the bezel to accommodate this card reader bracket Simply slide the bracket into the appropriate holes and pull down slightly to lock in place Refer to the illustration below for wiring suggestions Note that 3M Touch Systems does not supply the card readers Figure 10 Card Reader Mounting and Cable Management
24. n at the beginning of this document 3M Touch Systems Proprietary Information 12 M170 FPD Monitor Installation Guide Unpacking Your Touch Monitor Carefully unpack the carton and inspect the contents Your M170 monitor comes with most of these cables already connected gt s os DVI I to 15 pin video cable 9 pin RS 232 serial communication or DVI to DVI cable if applicable cable or USB cable if applicable AC power cable 3M CD with touch screen software Multimedia audio cable documentation and utilities Not connected Alternative Mounting Options The unit has a 100 mm VESA mounting pattern on the back to allow for different mounting capabilities Follow the manufacturer s instructions included with the mounting device to properly attach your monitor In order to arm mount the M170 FPD you will need to remove the monitor head from the stand Begin by removing the cable management covers 3M Touch Systems Proprietary Information Chapter 2 Setting Up Your M170 FPD Monitor 13 Figure 2 Removing the Base Cover Base Cover 1 Make sure the monitor is in its full upright position 2 Push in and lift up on each of the two tabs located on the left and right sides of the base cover This action will release the base cover 3 Slide the cover back towards you to remove Figure 3 Releasing the Cable Connector Cover Cable Connector Cover Press in tabs 4 Push in on the cable conn
25. nnected properly After you installed TouchWare did you restart your PC to activate the touch screen driver Are the communication settings correct Is the touch screen trying to use the COM port or IRQ of another device for example a mouse If so a hardware device conflict will result and the touch screen will not work Touch screen is not accurate Calibrate the touch screen for the current video resolution and operating system Cursor does not follow finger movement or does not reach the edges of the screen Calibrate the touch screen for the current video resolution and operating system Cursor is not located directly underneath your finger Open the touch screen control panel and make sure all cursor offsets vertical edge horizontal are turned off Calibrate the touch screen for the current video resolution and operating system Cursor is extremely jittery or erratic Stabilize the cursor by adjusting the operating frequency of the touch screen controller using the touch screen control panel Cursor lags finger Power Management Lower the baud rate of the touch screen controller and the touch screen driver The M170 monitor conforms to the Video Electronics Standards Association VESA Display Power Management Signaling DPMS standard To benefit from power management the monitor must be used in conjunction with a computer and video card that implements the VESA DPMS standard The PC automa
26. ogy has been tested in a laboratory environment to withstand 35 million mechanical touches without noticeable degradation to the surface Native Video Resolution on a Flat Panel Display Flat panel displays unlike CRTs are optimized to run at one resolution A flat panel display has discrete points that determine the exact location of a pixel Each flat panel display has an exact number of pixels associated with it There is a one to one mapping between the number of pixels and the video resolution A flat panel display should be used at the resolution dictated by the number of pixels on the panel for optimum performance For example the M170 monitor has 1280 pixels across the screen and 1024 lines of pixels down the screen and can accurately display this resolution at full screen Options for Using Other Video Resolutions The M170 monitor supports all standard resolutions up to their respective native resolution for monitor setup Refer to Table 1 for additional details Many video cards initially display a screen image at the SVGA or VGA resolution By supporting these resolutions the monitor can display the desktop controls that let you change to the optimal resolution of 1280 x 1024 Mechanical touches tested in a single x y location using a finger like stylus of 45 durometer A shore hardness 0 5 diameter with a load of 0 46 pounds 0 1 pound of force 3M Touch Systems Proprietary Information CHAPTER 2 Setting Up Y
27. our M170 FPD Monitor This chapter describes how to set up and integrate your 3M Touch Systems M170 FPD monitor into a touch application You need to complete the following tasks e Unpack the components e Connect the video touch screen and power cables to your computer e Power on the monitor and test your setup e Install the touch screen software e Calibrate the touch screen System Requirements The M170 flat panel touch monitor requires a personal computer PC This touch monitor will not work with Apple Macintosh computers The requirements for your PC are as follows e Your PC must have an available RS 232 serial communication COM port or USB port You connect the touch screen to this port e Your PC must have a video card and video driver already installed for the monitor If you need to install a video card or a video driver refer to your computer documentation for instructions e Your PC must have a unique interrupt request IRQ available to the touch screen COM port The touch screen cannot share an IRQ with another device e Ifthe only serial port available on your PC has 25 pins you will need a 9 pin to 25 pin adapter When choosing your workspace select a sturdy level surface Also make sure you can easily access the back of the touch monitor and the computer Easy access helps ensure a smooth setup of the touch monitor Note Before setting up your M170 FPD refer to the Important Safety Information sectio
28. pported Video Display Modes and Refresh Rates Your video card should support one of the display modes specified in Table 1 If you select an unsupported video mode the monitor may stop working or display unsatisfactory picture quality 3M Touch Systems Proprietary Information 18 M170 FPD Monitor Installation Guide Table 1 Applicable Display Mode and Refresh Rate Display Mode Refresh Rate DOS 720 x 400 at 70Hz VGA 640 x 480 at 60Hz 640 x 480 at 72Hz 640 x 480 at 75Hz SVGA 800 x 600 at 56Hz 800 x 600 at 60Hz 800 x 600 at 72Hz 800 x 600 at 75Hz XGA 1024 x 768 at 60Hz 1024 x 768 at 70Hz 1024 x 768 at 75Hz 1152 x 864 at 75Hz SXGA 1280 x 1024 at 60Hz Configuring the Display Settings After you connect your M170 FPD and turn on your computer you may need to configure one or more of these display settings The ideal settings for this monitor are as follows e Display mode also called desktop area or video resolution 1280 x 1024 e Refresh rate also called vertical scan rate or vertical sync 60 Hz e Color depth also called color palette or number of colors at least 16 bit high color Using the Standard Controls for the Video Card In addition to the standard controls on the monitor each video card has several controls that let you adjust the display settings The software and driver for each video card is unique In most cases you adjust these settings by using a program or util
29. sult in minor or moderate injury e Dispose of the flat panel display according to applicable governmental regulations Explanation of Symbols A Attention Read accompanying documentation Important Notes Plug power cord into appropriate power source Plug power cord into a grounded receptacle When unplugging power supply cord pull on plug not cord Do not connect or disconnect this product during an electrical storm Install the display in a well ventilated area Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation 3M Touch Systems Proprietary Information Overview Do not expose this display to heat Passive heat may cause damage to the case and other parts Do not install this display in areas where extreme vibrations may be generated For example nearby manufacturing equipment may produce strong vibrations The vibrations may cause the display to exhibit picture discoloration or poor video quality Product weight varies from 18 to 24 pounds depending on the packaging use caution when lifting Ensure that metal does not contact the touch screen To avoid ergonomic concerns Do not install the monitor in a manner or location with awkward accessibility Extended use may result in muscle tendon or fixed posture strains It is recommended you take periodic breaks from continuous use Service and Repair Indicators Do not attempt
30. t in multimedia options Figure 1 The M170 Monitor The new M170 monitor features an innovative design adjustable to approximately 90 off the vertical to accommodate different counter and user heights a positive locking mechanism a touch screen interface several mounting options and built in cable management The M170 monitor also features a space saving design high resolution low radiation and low power consumption These qualities make the M170 FPD touch monitor ideal for applications that require superior color resolution and clarity The M170 FPD is a 17 diagonal screen size using active matrix thin film transistor AM TFT liquid crystal display technology The M170 monitor supports a full screen resolution of 1280 x 1024 Note The M170 FPD has a power LED as well as four buttons for using the on screen menu and adjusting the video display Refer to Chapter 3 for more information on these controls 3M Touch Systems Proprietary Information 10 M170 FPD Monitor Installation Guide Capacitive and Resistive Options The monitor is available with 3M Touch System s ClearTek capacitive touch screen Capacitive is the touch screen of choice for public access applications requiring high levels of durability and reliable performance 24 hours a day 7 days a week For those applications that require flexibility of input including gloved hand use we offer the M170 with a 5 wire resistive touch screen This technol
31. the Product software or software media is proven not to have met 3M Touch Systems warranty then 3M Touch Systems sole obligation and User s and Purchaser s exclusive remedy will be at 3M Touch Systems option to repair or replace that Product quantity or software media or to refund its purchase price 3M Touch Systems has no obligation under 3M Touch Systems warranty for any Product software or software media that has been modified or damaged through misuse accident neglect or subsequent manufacturing operations or assemblies by anyone other than 3M Touch Systems 3M Touch Systems shall not be liable in any action against it in any way related to the Products or software for any loss or damages whether non specified direct indirect special incidental or consequential including downtime loss of profits or goodwill regardless of the legal theory asserted 2003 3M All rights reserved Document Title M170 Flat Panel Display Touch Monitor User Guide Document Number 19 268 Version 2 0 MicroTouch the MicroTouch logo ChassisTouch ClearTek Microcal ThruGlass TouchPad TouchPen TouchWare TouchTek and ToughTouch are either registered trademarks or trademarks of 3M in the United States and or other countries Microsoft MS DOS Windows Windows NT and Visual C are registered trademarks or trademarks of Microsoft Corporation 3M Touch Systems Proprietary Information Overview Chapter 1 Chapter 2 Chapter 3
32. tically invokes the power management feature if you do not use the touch screen mouse or keyboard for a user defined period of time To restore the video image simply touch the screen press a key or move the mouse M170 Regulatory Agency Approvals Your product complies with the following regulatory standards FCC B CE UL cUL VCCI CCC C tick 3M Touch Systems Proprietary Information 32 M170 FPD Monitor Installation Guide This equipment has been tested and found to comply within limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in residential installations This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may case harmful interference to radio communications However there is no guarantee that interference will not occur ina particular installation If this equipment does cause interference to radio or television equipment reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Move the equipment away from the receiver e Consult the dealer or an experienced radio television technician for additional suggestions A CAUTION You are cautioned that any chan
33. ting the Viewing Angle The base and support rods were designed with touch stability in mind This innovative design keeps the monitor face stable during touch The unit can be adjusted to any locked position from 5 up to 90 degrees from vertical This allows for users of different heights to view the monitor at the angle that best suits them with no degradation in touch stability Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation 3M Touch Systems Proprietary Information Chapter 2 Setting Up Your M170 FPD Monitor 17 Figure 8 Adjusting the Viewing Angle Lift up latch to release lock and raise Push down latch to engage lock or lower display to suit your needs and stabilize display position Lift up on the latch to release lock Adjust the M170 FPD by pushing or pulling on the top front of the monitor until the screen is at the best viewing angle for you Then push down on latch to engage locking mechanism and stabilize display position Installing the Video Card and Video Driver Before you can connect your touch monitor make sure your computer has a video card and driver already installed for the monitor The video driver is supplied by the video card manufacturer and may be found on the disks that came with your computer If you need information on installing a video card or video driver refer to your computer documentation for instructions Su
34. tlet Figure 12 Connecting the M170 Cables to your Computer You should be sure all cable connections are secure tighten all cable screws Shaking and vibration may dislodge cables that are improperly connected Route all wiring and cabling away from heat sources and sharp metal edges to avoid damage Also keep the touch screen cable away from sources of electromagnetic and radio frequency interference A WARNING To avoid the risk of electric shock which could result in serious injury or death e Do not use a damaged power supply e Do not use a power cord that is frayed or otherwise damaged 3M Touch Systems Proprietary Information 22 M170 FPD Monitor Installation Guide Testing the M170 FPD Note The M170 FPD has a power status LED located on the front of the bezel After connection turn on the power switch located on the front bezel Before you test your touch monitor make sure all cables are connected properly and routed through the cable management system Be sure to tighten all cable screws To test that the monitor is working properly Turn on your computer 2 Make sure the video image is displayed If it is not turn on your monitor Ensure the LED is green orange indicates power but no signal 3 Make sure the video image is centered within the screen area Use the monitor controls to adjust the image if necessary Perform an Auto Config first t
35. ually adjusted out when an Auto Configuration is performed If the bars of noise are still present this setting can be adjusted manually Adjust this setting so that either the vertical bars of noise are replaced by an even amount of noise across the whole screen or the noise disappears completely If you do an Auto Tracking the monitor will try to find the best Clock Phase setting If you are not satisfied with the auto adjustment fine tune the clock manually as described above 3M Touch Systems Proprietary Information Chapter 3 Video Display Options 27 CEZ Icon Description _ AUTO CONFIG If you change your display to Windows shut down mode this adjustment will work better Click on the Start button at the bottom right side and then click Shut Down This will bring you to the Windows shutdown mode Then select Auto Adjust The screen will adjust within 4 seconds AUTO ADJUST Performs automatic configuration of the Phase Clock vertical and horizontal position AUTO TRACKING Tunes the clock and phase to the best condition automatically AUTO POSITION Centers the image automatically Both horizontal and vertical position is adjusted such that the image is centered on the panel AUTO COLOR Adjusts the gain and offset of the Red Green and Blue channels on the ADC automatically INPUT LEVEL Selects the applicable input source analog input D sub or digital input DVI
36. video input from the video card falls within the refresh rate of the display Refer to Table 1 for details e Check that your computer is using a supported display mode Refer to Table 1 for details Is the monitor in Power Management mode e Touch the screen press any key on the keyboard or move the mouse to restore operation Are the brightness and contrast settings too low e Use the monitor controls to adjust these values Abnormal image e Check that the video input from the video card falls within the refresh rate of the display Refer to Table 1 for details e Check that the video cable is connected properly and securely to the monitor and the computer e Perform an Auto Config Colors of image are abnormal e Check that the video cable is connected properly and securely to the monitor and the computer e Check that no pins are bent in the video cable connector Disturbances on the screen e The video display adjustments are incorrect Refer to Chapter 3 for adjusting procedures 3M Touch Systems Proprietary Information Chapter 4 Maintenance and Troubleshooting 31 Troubleshooting the Touch Screen If you are experiencing problems with the touch screen check the following list of common installation errors Table 3 Common Touch Screen Installation Issues Common Installation Issues Touch screen does not respond to touch Possible Solutions Review the installation procedures Are all cables co
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