Telewell TW-3G HSPA+
Contents
1. Step 2 Right click and select reset Page 8 5 Phonebook This function is used to manage contacts The Phonebook group types All and Group 5 1 All All contacts that is stored on the PC and U SIM can perform the following operations 5 1 1 Adding a New Contact Step 1 Click on the icon or click on File and select Phonebook Step 2 Click on the 3 icon to add a new contact Step 3 Input desired information and click the button to save the contact Note You will NOT be able to save the contact if the NUMBER field is empty 5 1 2 Searching for Contacts Step 1 Click on the E icon or click on file and select phonebook Step 2 Input a keyword Contact Name to search into the search textbox mE l NOTE Contact will be auto searched and the result will be listed according to the closest match 5 1 3 Viewing Contacts Step 1 Click on the E icon or click on file in the menu bar and select phonebook Step 2 Expand all and select PC Step 3 Select the contact you want to view NOTE The supported shortcut functions are as follows o Edit 4 Edit the relevant information of contacts e Delete Delete contact s e Send 4 Send SMS to the contact Page 9 e Copy to ES Copy the contact to the designated storage position e Move to L Select contact to move to the designated storage location NOTE You can perform2. Auto O GPRS EDGE only O UMTS HSPA only Step 5 Click on change to desired network type This includes 7 5 Diagnostics Step 1 Click on the settings 4 icon or from the menu bar click on File and select Settings Step 2 Expand settings by clicking on the Settings option Step 3 Click on Y Pleenosiies to launch the window for diagnostics information Step 4 Click on the Bot button to export the information It will be saved as txt file 8 FAQ 1 Q Which operating systems does the software support A It supports Windows XP Windows Vista and Windows 7 2 Q Why is my installation failing A Two possible reasons are listed below 1 If automatic installation did not finish please check whether the antivirus and security software is working If it is close it and reinstall Page 18 3 4 Page 19 Q A Q A 2 On some PCs installation of the driver may take a long time because of the PC configuration So please wait and do not cancel or unplug the device during installation If it failed uninstall the driver first and then reinstall it The U SIM does not register any networks The reasons are shown below 1 Unstable local signal 2 Firmware might be outdated 3 Hardware problem You may o Try to logon from another location e Update your Firmware Check the hardware or use another data card and retry Why does the prompt Unavailable connectio
3. O Lo Creating a NEW SMS naa 11 EA NS E AA ou E ES A E E E E E A E 11 AE E E E E soomianadeucesa oaenens 12 UA o A 12 Page 2 NSU SS S ora Na 12 63 Outbox Drattana Favourite si ta 13 6 31 VIEWINE QUID ie san 13 03 2 VEWNE Dra oro 13 6 3 VIEWING Fa VOULES adidas 13 6 4 Reportand DUSOM enre eii 13 6241 VIEWING REDONS AA nn a a aa a 13 6 42 VIEWING the DAS A NAAN 13 O VIEWS MISS MUS s A E E wouteanaeccueterss 14 TAES EE SA a ol 14 A NA o AE pu ee ere ae ee meee 14 ELLIS A Ss oler dico 14 Td 2 CONNECLION Sete AA 14 TA Selectinesa CONNECTION Type amann AA 14 EZ PIN Manage eN dra 15 7 2 PERSDINS tie PIN iS 15 E g 2 narenn E E erreee nee cee O aT eer ee ee etree earn 15 Message Sete Sun a E 16 LS LSMS SEINES naaa a NE 16 223 23 M9 Center Nu Der Aa 16 Faa SMS STATUS REDO a tease OA he dood echalodeas ude ascasnesnnse ne AN 16 73 4 NEW SIMS Prompt Al A 17 JD DANEW SMS TOA O ad 17 TA NCTWORK CONNECCION siria ricas ciclo ao inca oiats 17 TA UNCEIWO SOM Dro 17 74 2 NCTWORK IMO ii 18 E E 18 O PP onc otis eve nalts A T toca aoaas cts noe soe aeo atau Ducted baueeaeaaaaousseeeees 18 Page 3 1 Introduction The TW 3G HSPA USB Modem is designed to enable PC user access to the Internet via GPRS EDGE UMTS HSPA networks It uses a standard USB interface for a fast simple connection to the internet The TW 3G USB s firmware includes the following features e Wireless Internet Connection e Usage e Phonebook e SMS
4. Step 3 Type keyword s that you want to search Note e Auto search will take place and results with the closest match will be displayed e It will display no records if there s no matching keyword s 6 2 4 Viewing SMS s The following functions can be performed when a SMS is selected e New To create a new SMS e Delete To delete the selected SMS e Reply Reply to the sender e Forward Forward the selected SMS e Save number Save the sender s number into the phonebook e Save to favourite Save the current SMS to Favourites You can perform the following operations through the right click menu e Export as text Export the selected message s and save as txt file e Chat Chat with the contact through dialogue mode e Select all Select all messages Note e Press lt Shift gt lt Ctrl gt to select multi SMS or press lt Ctrl A gt to select all SMS in the current list Page 12 e A deleted SMS from Inbox will be moved into the Dustbin 6 3 Outbox Draft and Favourite Outbox saves sent SMS s including the successful unsuccessful SMS s Draft holds the saved SMS s and Favourite holds the user collected SMS s 6 3 1 Viewing Outbox Step 1 Click on the icon or from the menu bar click on File and select SMS Step 2 Select outbox to view SMS s in outbox 6 3 2 Viewing Drafts Step 1 Click on the icon or from the menu bar click on F
5. and Network e Invalid is displayed when the U SIM is invalid information e Searching is displayed when searching for a network e No service is displayed when the network can t be found e The name of the service provider is displayed after successful registration a Indicates that the network is connected Network connection status o E Indicates that the network is not connected h ra SMS status e Indicates unread messages Indicates that the inbox is full 2 2 3 Tray Icon Step 1 Click on the l icon to minimize the main window Step 2 The main window can be restored by double clicking on the tray icon e BM 10 50 AM Page 5 2 2 4 The icon context menu in the tray area This menu can be accessed by right clicking on the Client Interface icon in the tray area e Open Opens the main window e About Displays the Client Interface software version e Exit Exits the application software 3 Connection Auto connection and customized connection modes are provided to access to the network 3 1 Automatically Connect to the network When using the default connection configuration you should connect by dialling up according to the default connection profiles 3 1 1 Connecting to the network Step 1 Select connection mode Step 2 Click on the Leet _Jbutton for an auto connection NOTE If the connection is successful the connection status icon E under the window s
6. e Settings 2 Description of Client Interface 2 1 Activate Client To activate the client interface double click the shortcut icon of client on the desktop Note e Operational Instruction for PIN If the user activates PIN under the settings menu it will be required to input the correct PIN You have a total of 3 times to input the PIN correctly if the PIN is entered incorrectly more than 3 times the PUK will be required to unlock the PIN if the PUK is entered incorrectly more than 10 times the U SIM will be locked or damaged Please contact the local Service Provider for assistance e U SIM is provided by the Service Provider Please contact the service provider for more information 2 2 Introduction to Client Interface 2 2 1 Function Icon The definitions of the function icons provided by client are as follows Shortcut icon Description Page 4 Connection W Usage T Phonebook SMS A Settings 2 2 2 Status Information The status information displayed by the client interface is as follows Status Information Description Network signal Tall Tall Indicates the signal strength of the current connected network E Displays when supporting EDGE e H j uote Displays when supporting HSPA e el Displays when supporting GSM GPRS sc Displays when supporting UMTS e No device is displayed when the device can t be found e No U SIM is displayed when the U SIM can t be found Device
7. the delete 3 2 5 Setting a Profile as Default Step 1 Click on the settings mode icon A Step 2 Expand Connection by clicking on Connection from the list Page 7 Step 3 Select the SANE option Step 4 Select one profile from the list of available connection profile s Step 5 Click on the Setdefaut button located on the right corner to set as default NOTE To remove the profile as the default follow steps 1 4 and clic k EaneeLdetaun 4 Usage View the network flow information by using the traffic usage function 4 1 View Traffic Usage 4 1 1 Usage Information Regarding Current Connection A VKOMI 303USB HSI Step 1 To view usage click on the icon or click File Ejs a from the menu bar and select Usage Step 2 View the current connection time upload download speed as well as upload download traffic 4 1 2 Historical Usage Information A VKOM 303USB HSI Step 1 To view traffic usages click on the Y con or click File Eps w from the menu bar and select Usage Step 2 View the last clearance time and the upload download traffic of the current day month year NOTE Data usage displayed in the Usage application windows is only for reference 4 2 Clearing the Traffic Usage Counters A VKOMI 303USB HSI Step 1 To clear the traffic counters click on the icon or click File i from the menu bar and select Usage
8. PN management by clicking on the PIN Management option Step 4 Select WEB Step 5 Input the old PIN Step 6 Input the new PIN Step 7 Confirm the new PIN Step 8 Click on the button to apply the change Note You can only modify the PIN when the Enable PIN radio button is selected 7 3 Message Settings 7 3 1 SMS Settings Step 1 Click on the settings icon or from the menu bar click on File and select Settings Step 2 Select message settings AMET 7 3 2 SMS Center Number Step 1 Click on the settings icon or from the menu bar click on File and select Settings Step 2 Select message settings e Message setinos Step 3 Click on SMS Step 4 Enter the SMS center number NOTE The SMS center number is read from U SIM The SMS center number is stored on the SIM according to the service provider you use 7 3 3 SMS Status Report Step 1 Click on the settings icon or from the menu bar click on File and select Settings Step 2 Select message settings AMET Step 3 Click on SMS Enabie Step 4 Select enable disable from the drop down menu Ea NOTE The default value is Disable Page 16 7 3 4 New SMS Prompt Alert Step 1 Click on the settings icon or from the menu bar click on File and select Settings Step 2 Select message settings UTA Step 3 Click on SMS Step 4 Check Hnewsns promptaler ch
9. TW 3G HSPA Table of Contents O o E en 4 Z Description OF Client TATE ACO asii ns 4 ZE FCT VS CU 4 2 2 Introduction to Clientintertace esemisninis indias 4 A PP o A 4 AS A A MA 5 Liz AO CO E 5 2 2 4 The icon context menu in the tray area ccccccnccnncnnncnnnnnacnnnonanonnnnanonnnnononnnonaconnnnaronnnnanonnnnnnoss 6 A E er real E 6 3 1 Automatically Connect to the network oocccccoocccnccnoccnnnnncnnnonanonnnonaconnnnanonnonononnnnnnrrnnonanonnnonanonnnnos 6 sh COPS CCIE to the NEVA tas 6 3 1 2 Disconnecting from a Network ccccceseccccesseccceesececeeececceecceseesecessusecesseeceeseneceseuecetseneces 6 3 2 Customized Network CONNECTION cccccsssssssseccccccceeesseeeccccessauesseeeccceesseausseeeceeeessauaaseeeseeeesaaagassss 6 SAS A A 7 Si EAU Pro MB inca 7 AB OIG sept cing saciccarionastincsiestdedeiceainbadasionedewa E E EE 7 Ao Sene a Poea De fs Geen oe ee ee ee ene ee ee eee eee ere 7 A acca toes oc Pu A 8 A A A 8 4 1 1 Usage Information Regarding Current CONNECTION occccccnccnnconocnnnonaconnnnanonnnnnncnnnnnancnnonanonoos 8 4 1 2 Historical Usage Informatio sitial 8 4 2 Clearing the Traffic Usage COUNTESS occcccnnccnnonononnnnnncnnnnnncnnnonanonnnonarononnncnnnonanrnnennnrnnnnnnrrnnnnarnnnenanonnos 8 ss e OE nn o RCP A 9 A A PE E o 9 Roo a ae oe lt Pe e o o A 9 5 1 2 a A AI 9 5 14 53 VIEWing CONTACTS Di 9 E o io ee tr ee 10 BOIS NU AI e e o O E e 0 E 11 SN E 9 nn A 11
10. eck box to Enable Disable SMS prompt tone Step 5 Click on the Bowse button to select a custom wav file Step 6 After selecting a file click on the 2 button 7 3 5 New SMS Storage Step 1 Click on the settings icon or from the menu bar click on File and select Settings Step 2 Select message settings AE Step 3 Click on SMS Step 4 Select PC or U SIM from the drop down menu Sz NOTE The default value is PC 7 4 Network Connection Page 17 7 4 1 Network Search Step 1 Click on the settings icon or from the menu bar click on File and select Settings Step 2 Expand settings s by clicking on the Settings option Step 3 Expand network connection by clicking on Network Connection option NOTE The default value is set to Auo search Step 5 Click the Omanual search radio button and click on the button to restart network search process NOTE After completing the search the network list will display network information Select one available network from the list Step 6 Click on the L button to start the network registration 7 4 2 Network Mode Step 1 Click on the settings 4 icon or from the menu bar click on File and select Settings Step 2 Expand settings Sinos by clicking on the Settings option Step 3 Expand network connection by clicking on Network Connection option Step 4 Select S Networemode
11. he Connection option Step 5 Check the Connect Prompting Tone and the Disconnect Prompting Tone check box to turn prompting tones on 7 1 2 Connection Settings Please refer to 3 2 for customized connection network information 7 1 3 Selecting a Connection Type Step 1 Click on the settings icon or from the menu bar click on File and select Settings Step 2 Expand settings X tinss by clicking on the Settings option Step 3 Expand connection eeso by clicking on the Connection option Page 14 Step 4 Select Type O RAS Modem Step 5 Click on the radio button to set to the desired network type 7 2 PIN Management Page 15 7 2 1 Enabling the PIN Step 1 Click on the settings icon or from the menu bar click on File and select Settings Step 2 Expand settings ts by clicking on the Setting option Step 3 Expand PIN management PN management by clicking on the PIN management option Step 4 Click on the Enable PIN radio button to select Enable Disable and activate PIN launching or close dialog box Step 5 Input the correct PIN Step 6 Click on to apply the change 7 2 2 Modify PIN Step 1 Click on the settings icon or from the menu bar click on File and select Settings Step 2 Expand settings s by clicking on the Settings option Step 3 Expand PIN management
12. ile and select SMS Step 2 Select drafts to view SMS s in drafts 6 3 3 Viewing Favourites Step 1 Click on the icon or from the menu bar click on File and select SMS Step 2 Select Favourites to view SMS s in Favourites Note e Please refer to description of Inbox for specific operations 6 4 Report and Dustbin Report saves the status report after a SMS is sent Dustbin saves the deleted SMS s 6 4 1 Viewing Reports Step 1 Click on the icon or from the menu bar click on File and select SMS Step 2 Select Report to view the status reports 6 4 2 Viewing the Dustbin Step 1 Click on the icon or from the menu bar click on File and select SMS Page 13 Step 2 Select si to view SMS s currently in the dustbin Note e Dustbin will not save the SMS deleted from U SIM e To recover a SMS from the Dustbin right click the SMS and choose Revert 6 5 View SMS s in U SIM Refer to 6 2 4 Viewing SMS s Viewing SMS s for U SIM will follow similar procedures 7 Settings 7 1 Connection Click on the icon to display available connection profile 7 1 1 Sound Settings Step 1 Click on the settings icon amp or from the menu bar click on File and select Settings Step 2 Expand settings s by clicking on the Settings option Step 3 Expand connection omecion by clicking on t
13. n profile appears This can be caused if the auto detect option is not functioning properly Please add a connection profile manually The device fails to connect to the internet Please make sure the connection profile and settings are correct Q The connection speed and data transfer rates are too slow Please check the local network signal strength Sending an SMS failed Please make sure the number of the SMS Center number is correct SMS Center number can be verified with the operator 8 Q 9 Q 10 Q Page 20 cannot receive an SMS Please check whether there is memory available on the U SIM card s Why can I only save part of the name when adding a new contact The inputted characters exceed the maximum length allowed for the U SIM Does the modem support roaming This depends on the local operator Please check with your local operator or service provider
14. pty nor can it be an exact replica of an existing name Group management is only supported in PC Mode The following functions can be performed when you right click on a group e Rename Rename the group title e Delete group Delete a selected group e Group SMS Send a SMS to all contacts in groups 6 SMS This function is used for managing SMS s stored on the PC and U SIM 6 1 New and Send SMS 6 1 1 Creating a New SMS Step 1 Click the icon or from the menu bar click on File and select SMS Step 2 Click on the icon to create a message NOTE There are two modes to send the SMS to a contact Click Send to to select a contact number from the phonebook e You can also input the number directly in the send to text field Step 3 Input desired content of SMS into the text box Step 4 Click Send to send the SMS Note A maximum of 100 numbers are supported for mass SMS and each number should be separated by a comma 6 2 Inbox The Inbox is where received SMS s can be found Page 11 6 2 1 SMS Prompt A prompt box will be displayed at the bottom right side of the desktop just above the system tray when a new SMS is received There will be an icon that displays unread SMS notifications if unread SMS s exist 6 2 2 Searching for a SMS Step 1 Click the Jicon or from the menu bar click on file and select SMS Step 2 Click in the text field o o
15. tatus bar will change to m 3 1 2 Disconnecting from a Network Step 1 Click on the Disconnect button to disconnect the active connection 3 2 Customized Network Connection Step 1 Click on the settings mode icon Step 2 Expand Connection by clicking on the Connection option Step 3 Select the AMMETTA option Step 4 Click the New button and fill in the information Page 6 NOTE Obtain profile information from your Service Provider 3 2 2 Selecting a Predefined List Step 1 Click on the settings mode icon X4 Step 2 Expand Connection by clicking on Connection from the list Step 3 Select the AMETI option Step 4 Click on the Presemes button and select a predefined connection Step 5 After selecting a predefined connection click the L button 3 2 3 Editing a Profile Step 1 Click on the settings mode icon A Step 2 Expand Connection by clicking on Connection from the list Step 3 Select the AMMETTA option Step 4 Select a profile in the available list and click on thel_ t button Step 5 Make the desired changes and click on the L button 3 2 4 Deleting a Profile Step 1 Click on the settings mode icon X4 Step 2 Expand Connection by clicking on Connection from the list Step 3 Select the AMMETTA option Step 4 Select a profile in the available list and click on the 22 _ button Step 5 Click the L _ button to confirm
16. the following operations through the right click menu e Chat Chat with the contact by receiving and sending SMS e Import Vcard file Import the contact records using a Vcard file e Import CSV file Import the contact records using a CSV file e Import Outlook Import the contact from Outlook into the phone book e Export selected contacts to Vcard Export the record of selected contact to a Vcard file e Export selected contacts to CSV Export the record of selected contact to a CSV file e Export selected contacts to Outlook Export the record of selected contact to Microsoft Outlook e Export all contacts to Vcard Export the records of all contacts to a Vcard file e Export all contacts to CSV Export the records of all contacts to a CSV file e Export all contacts to Outlook Export the records of all contacts to Microsoft Outlook e Select all Select all contacts in the current list Note e Press lt Shift gt lt Ctrl gt to select multiple contacts or press lt Ctrl A gt to select all contacts in the current list e The contact records cannot be recovered when deleted 5 2 Group Step 1 Click on the la icon or click on file in the menu bar and select phonebook Step 2 Select Y SP and right click to perform the following functions e New group To create a new group e Mass SMS To send SMS s to the contacts in all the groups Page 10 Note The name of the new group can neither be em
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