Home

HP ENVY 17-j070ca

1. Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 4 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer 5 Warranty period This number describes the duration of the warranty period for the computer ENWW Service tag 17 Computer major components 18 Chapter 3 Illustrated parts catalog ENWW ENWW Item Description Spare part number 1 Display assembly includes display panel cable webcam microphone module and cable and 2 wireless antenna cables and transceivers 17 3 in AG FG FHD 603774 001 17 3 in AG FG HD 603773 001 NOTE See Display assembly subcomponents on page 22 for more display component information and spare part numbers 2 Keyboard includes keyboard cable and keyboard light cable For use in Belgium 603791 A41 For use in Brazil 603791 201 For use in Denmark Finland and Sweden 60379 1 DHI For use in France 603791 051 For use in French Canada 603791 121 For use in Germany 603791 041
2. Description Spare part number 4 GB PC3 10600 1333 MHz 599092 001 2 GB PC3 10600 1333 MHz 598856 001 Before removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 5 Remove the hard drive cover see Primary hard drive on page 38 Remove the memory module 1 Loosen the two captive Phillips screws 1 that secure the memory module compartment cover to the computer 2 Pivot the front edge of the memory module compartment cover 2 upward 3 Remove the memory module compartment cover The memory module compartment cover is included in the Plastics Kit spare part number 603795 001 amp NOTE The top memory module slot contains the expansion memory module The memory module slot contains the primary memory module 4 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The memory module tilts up 42 Chapter 4 Removal and replacement procedures ENWW 5 Remove the memory module 2 by pulling it away from the slot at an angle amp
3. HP ENVY 17 Maintenance and Service Guide Copyright 2010 Hewlett Packard Development Company L P Intel is a trademark of Intel Corporation in the U S and other countries Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2010 Document Part Number 595029 001 Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the device do not ENWW place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice ENWW
4. 36 Chapter 4 Removal and replacement procedures ENWW Battery ENWW Description Spare part number 9 cell 93 Wh 2 8 Ah Li ion battery 593550 001 6 cell 62 Wh 2 8 Ah Li ion battery 593562 001 Before disassembling the computer follow these steps lt Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system P Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the front toward yov 2 Slide the battery release latch 1 to release the battery 3 Pivot the front edge of the battery 2 upward 4 Remove the battery from the computer To insert the battery insert the rear edge of the battery into the battery bay and pivot the front edge of the battery downward until it is seated The battery release latch automatically locks the battery into place Component replacement procedures 37 Primary hard drive amp NOTE The hard drive spare part kit includes a hard drive bracket and hard drive connector cable Description Spare part number 640 GB 7200 rpm 603786 001 500 GB 7200 rpm 603784 001 320 GB 7200 rpm 603783 001 1 TB 5400 rpm
5. Item Component Description 1 TouchPad off indicator e Amber The TouchPad is off e Off The TouchPad is on 2 Caps lock light White Caps lock is on e Off Caps lock is off 3 Power light White The computer is on e Blinking white The computer is in the Sleep state e Off The computer is off or in Hibernation 4 Mute light e Amber Computer sound is off e Off Computer sound is on 5 Wireless light White An integrated wireless device such as a wireless local area network device is on NOTE Wireless devices are enabled at the factory e Amber All wireless devices are off ENWW Top components 9 TouchPad F 2 3 Item Component Description 1 TouchPad off indicator Turns the TouchPad on and off Quickly double tap the TouchPad off indicator to turn the TouchPad on and off 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse 4 TouchPad zone Moves the pointer and selects or activates items on the screen 10 Chapter 2 External component identification ENWW Front components ENWW Item Component Description 1 Power light White The computer is on Blinking white The computer is in the Sleep state e Off The computer is off or in Hibernation 2 Drive light e Blinking white The hard drive is being accessed e Amber H
6. 1 Turn the processor locking screw 1 one half turn counterclockwise until you hear a click 66 Chapter 4 Removal and replacement procedures ENWW 2 Lift the processor 2 straight up and remove it NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Reverse this procedure to install the processor ENWW Component replacement procedures 67 Speakers Description Spare part number Before removing the speakers follow these steps p p 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 37 Remove the memory module compartment cover see Memory module on page 42 Remove the top cover see Top cover on page 52 Remove the speakers 1 2 Disconnect the speaker cable 1 from the system board Remove the speakers 2 Reverse this procedure to install the speakers 68 Chapter 4 Removal and replacement procedures ENWW Subwoofer Description Spare part number Subwoofer includes cable 603800 001
7. Table of contents 1 Producd descrip hon NR R 1 2 External component identification ccce eee eee eee ee esee eee eene e eene nenne esset testes sone 6 loeo m EP 6 Display componenis oo DUM M etaed a S DNUS tee ae 6 MU 7 KW pM 8 P eer 9 MT LIN E 10 Front componehls 4t ete tox osa reatu epus eren ea dan tte aeo ea venta sbendedendangadanasaivasnand sade e eu E EUR ERERENTRRR 11 leftsidecomponeniS fs aces rint Ido H b PV Oe Nr duke PP bab Ide EUR bSue ted ERR E Pd br Ra pO CE UM 12 Right side components us ehui rhecc t mta RR RU GE MU a Rn URBI Eod LA Ru dto otiboLun eU rat ss 14 Bonomi COMPONENTS rt E 15 9 USES poris calalog uunssesceseks paa E VRPA VE A FEMME MDP CE FEDERER REO HIE ET IRA CE MR EE LAM E PR QM ER UE HM S ibn ED 16 SERVICE TAG erenn a 17 Computer Major COMPONENTS wis scsadessidesnidestevephendtndensnven base nba deter sane a a Eaa ae aa E EE 18 Display assembly aubeompelienis cuc anciana naar ita uai alto esx hax d Man etaed UE 27 Plastics Kik RENE TNT T mmm 23 Mass storage devices ossibus RU or cued Ercxd tmi Eust td ith EM TEN EE A EE 24 Miscellaneous parts ncssoctecsicsetrrti tentiae toe ri equon iuter and rema paid ibtuden do quta t beca dons hd bani RR qun 25 Sequential part number listing acaosieiacico eite ERU pRpA HM REPRE AH NS REPU npe b
8. Top cover mesener E a 52 Power bulton SAINT erica vn nicsven dot nvr doc easegssebp sd oni inh iE Ma nean ireann anra MR 55 USB Card Reader board 0 ccseecccuececcecceccuececcccecseeeeccececausececececaesececuesecauseceaers 56 slice IVE cose oaa etian idera Ud ttd SO e Cm EUR S EUM DUIS dH RINT x bte enu apre ilg 57 Power connector Cables sooo aee t E boues d lanua dins oat ione EE 59 Systemi BOT soc eerte siu van pie in QU t balsa EE N mius ket optio E tet us DU 60 Fan heot sink assembly osssestssnsdvinsesdets do as brideguse nte se R u vot uM cquian dudo A rn S quA Re 64 PROGESSON Mme 66 Speakers H 68 xi oro MR MMC dood ea oniednd Odeo a AE teat ER E 69 Display assembly rte pr T veil oid yeaa tonearm caOnA 70 1 1 dl IOIOnEne A 77 Starting Setup Utility ose DERART IER sean ehh EDI eMe nta Lad 77 Using Seto DAR Ac 77 Changing the language of Setup Utility cccecceeesecceesnceecesneeeceseeeeesseeeecsneeeeensaeees 77 Navigating and selecting in Setup Utility iecore hee e a REF Ka kie a Su 78 Display system information cosas d pid Grad eed Sica dere de ee abe dup k AERE MENU TR 78 Restoring factory default settings in Setup Utility sssssssseeee 78 Exiting Setup UNI M InP 78 Updatingihe BIOS T TC
9. The rubber feet are included in the Rubber Feet Kit spare part number 603798 001 52 Chapter 4 Removal and replacement procedures ENWW Remove the eight Phillips PM2 5x8 0 screws 2 that secure the top cover to the computer Remove the three Phillips PM2 5x5 0 screws 3 that secure the top cover to the computer in the battery bay Turn the computer display side up with the front toward you Open the computer as far as it will open Release the ZIF connector 1 to which the power button board cable is attached and then disconnect the power button board cable from the system board Release the ZIF connector 2 to which the TouchPad cable is attached and then disconnect the TouchPad cable from the system board Remove the two Phillips PM2 5x5 0 screws 3 that secure the top cover to computer 10 Lift the rear edge of the top cover 1 until it rests at an angle Component replacement procedures 53 11 Remove the top cover 2 Reverse this procedure to install the top cover 54 Chapter 4 Removal and replacement procedures ENWW Power button board Description Spare part number Power button board includes cable 603794 001 Before removing the power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to th
10. Viewing angle 65 horizontal 50 vertical typical 84 Chapter 6 Specifications Hard drive specifications ENWW 1 TB 750 GB 640 GB 500 GB 320 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 101g 101g 101g 101g 101g Interface type SATA SATA SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 3 ms 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms 24 ms Disk rotational speed 5400 rpm 5400 rpm 7200 and 7200 rpm 7200 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details Hard drive specifications 85 Blu ray ROM DVD RW Super Multi Double Layer Drive specifications Applicable disc Read BD ROM BD ROMDL BD R BD R DL BD RE BD RE DL DVD ROM DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM Ver 2 CD DA CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 Photo CD single and multiple sessions CD Extra CD R CD RW a
11. 79 Determining the BIOS version achsccicsenntanecoweudenanesdereinaweaeeeennaieeeinwnn 79 Downloading a BIOS updote coca daecln beet ale can sdunvled cna ardere Ee dubi qupre e kx RU 80 6 Specifications 82 Comp ter ssecilic abl ceexscidupvoevittis ii impen E ERE ag Pvt KU aU Pr ee Aiei in CH a ini 82 17 3 inch WVA FHD LED AntiGlare display specifications ssssseenee 83 17 3 inch SVA HD LED AntiGlare display specifications 84 Hard drive sp cificahions oco pee iai e utu a aud ria tud enda dati d EER e RAM Fe 85 Blu ray ROM DVD RW Super Multi Double Layer Drive specifications cecceceeesteeeeeeteeeeeeeeees 86 DVD RW and CD RW Super Multi Double Layer Combo Drive specifications sussss 87 ENWW 7 Backup ard recovery sciicecsscssceiwiencnwiies pbsess bYREPEA EY RIEN IUEPEEF ERE KR E PXFENEN ERE PRISES FNESUVE E PPU UE MEME 88 Recovery discs PT TT 89 Performing a system recovery ionem ek eee URN cen odi ei uae e ENEHN docente e uer oe s sertene RUE RUE 90 Recovering using the dedicated partition select models only sssussusss 90 Recovering using the recovery discs oiei m m atra RR PREFIERES Eee RATER PU EN URIIUSE TE 90 Backing up your IMPOR loose ea dore Po rtt veta rer RCM Hen Ep T SHIRE YE IS ECL A HE PSLUIE doma EOD nanaed 91 Using Windows Backup and Restor
12. Chapter 3 Illustrated parts catalog ENWW Plastics Kit 1 2 Item Description Spare part number Plastics Kit includes 603795 001 1 memory module compartment cover includes 2 captive screws secured by C clips 2 Hard drive cover includes 2 captive screws secured by Clips ENWW Plastics Kit 23 Mass storage devices Item Description Spare part number 1 Optical drive Blu ray ROM DVD RW Super Multi Double Layer Drive 603790 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 603789 001 Hard drive includes hard drive brackets and hard drive cables 2 Primary hard drive 3 Secondary hard drive 640 GB 7200 rpm 603786 001 500 GB 7200 rpm 603784 001 320 GB 7200 rpm 603783 001 1 TB 5400 rpm 603788 001 750 GB 5400 rpm 603787 001 640 GB 5400 rpm 603785 001 160 GB solid state drive 603781 001 Hard Drive Hardware Kit not illustrated includes primary hard drive bracket and 603772 001 cable and secondary hard drive bracket and cable 24 Chapter 3 Illustrated parts catalog ENWW Miscellaneous parts ENWW Description Spare part number 120 W HP Smart AC adapter PFC RC V 3 wire 609941 001 Power cord For use in Australia 490371 011 For use in Brazil 49037 1 202 For use in Denmark 49037 1 081 For use in Europe the Middle East and Africa 490371 021 For use in India 49037 1 D61 For use in Italy 49037 1 061 For use i
13. Disconnect the secondary hard drive cable from the system board and then release the cable from the clips and routing channel built into the base enclosure 2 Remove the four Phillips PM2 5x6 0 screws that secure the secondary hard drive to the computer 3 Use the Mylar tab 1 to lift the rear edge of the secondary hard drive until it rests at an angle ENWW Component replacement procedures 45 4 Remove the secondary hard drive 2 by sliding it up and away from the computer at an angle 5 If it is necessary to replace the secondary hard drive bracket remove the four Phillips PM3 0x3 0 screws 1 that secure the bracket to the secondary hard drive 6 Lift the secondary hard drive bracket straight up 2 and remove the bracket from the hard drive 46 Chapter 4 Removal and replacement procedures ENWW ENWW 7 If it is necessary to replace the secondary hard drive connector cable disconnect the cable from the hard drive The secondary hard drive bracket and secondary hard drive connector cable are included in the Hard Drive Hardware Kit spare part number 603772 001 Reverse this procedure to reassemble and install the primary hard drive Component replacement procedures 47 WLAN module Description Spare part number Broadcom 43224 802 11a b g n 2x2 WiFi Adapter for use in Antigua and Barbuda Barbados 582564001 Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgi
14. Intel Core i5 430M 2 26 GHz SC turbo up to 2 53 GHz 35W processor 597624 001 11 Fan heat sink assembly includes replacement thermal material For use only with Intel Core i7 45 W processors 608650 001 For use only with Intel Core i5 35 W processors 603799 001 12 Speakers include cable 603796 001 13 Subwoofer includes cable 603800 001 14 Base enclosure includes 5 rubber feet 603792 001 Rubber Feet Kit not illustrated includes 5 rubber feet 603798 001 15 Battery 9 cell 93 Wh 2 8 Ah Li ion battery 593550 001 6 cell 62 Wh 2 8 Ah Li ion battery 593562001 16 Hard drives 2 include hard drive brackets and hard drive cables 640 GB 7200 rpm 603786 001 500 GB 7200 rpm 603784 001 320 GB 7200 rpm 603783 001 1 TB 5400 rpm 603788 001 750 GB 5400 rpm 603787 001 640 GB 5400 rpm 603785 001 160 GB solid state drive 603781 001 Hard Drive Hardware Kit not illustrated includes primary hard drive bracket and 603772 001 cable and secondary hard drive bracket and cable 17 RTC battery 602745 001 18 Memory modules 2 PC3 10600 1333 MHz 4 GB 599092 001 20 Chapter 3 Illustrated parts catalog ENWW ENWW Item Description Spare part number 2 GB 598856 001 19 WLAN module Broadcom 43224 802 11a b g n 2x2 WiFi Adapter for use in Antigua and Barbuda 582564 001 Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Broadcom
15. NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module ENWW Component replacement procedures 43 Secondary hard drive NOTE The hard drive spare part kit includes a hard drive bracket and hard drive connector cable Description Spare part number 640 GB 7200 rpm 603786 001 500 GB 7200 rpm 603784 001 320 GB 7200 rpm 603783 001 1 TB 5400 rpm 603788 001 750 GB 5400 rpm 603787 001 640 GB 5400 rpm 603785 001 160 GB solid state drive 60378 1 001 Hard Drive Hardware Kit includes primary hard drive bracket and cable and secondary hard drive 603772 001 bracket and cable Before removing the secondary hard drive follow these steps 1 2 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 37 Remove the hard drive cover see Primary hard drive on page 38 Remove the memory module compartment cover see Memory module on page 42 44 Chapter 4 Removal and replacement procedures ENWW Remove the secondary hard drive 1
16. PC3 10600 1333 MHz 599092 001 4 GB memory module PC3 10600 1333 MHz 602745 001 RTC battery 603771 001 System board includes 1 GB of discrete graphics subsystem memory and replacement thermal material 603772 001 Hard Drive Hardware Kit includes primary hard drive bracket and cable and secondary hard drive bracket and cable 603773 001 17 3 in AG FG HD display assembly includes display panel cable webcam microphone module and cable and 2 wireless antenna cables and transceivers 603774 001 17 3 in AG FG FHD display assembly includes display panel cable webcam microphone module and cable and 2 wireless antenna cables and transceivers 603775 001 Display enclosure includes logo light and cable 603776 001 Display Screw Kit includes Mylar screw covers 603777 001 Display Cable Kit includes display panel cable Bluetooth module cable and webcam microphone module cable 603778 001 Display Hinge Kit includes left and right display hinges 603779 001 Webcam microphone module 603780 001 Wireless Antenna Kit includes left and right wireless antenna transceivers and cables 603781 001 160 GB solid state drive 603783 001 320 GB 7200 rpm hard drive includes hard drive bracket and hard drive cable 603784 001 500 GB 7200 rpm hard drive includes hard drive bracket and hard drive cable 603785 001 640 GB 5400 rpm hard drive includes hard drive bracket and hard drive cable 603786 001 640 GB 7200 rpm hard drive includes
17. Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Intel Centrino Advanced N 6200 802 11a b g n WLAN module 572509 001 Intel Centrino Advanced N 6200 802 11a b g WLAN module 572510 001 Computer major components 21 Display assembly subcomponents Item Description Spare part number 1 Webcam microphone module 603779 001 2 Bluetooth module 537921 001 3 Display Cable Kit includes display panel cable Bluetooth module cable and 603777 001 webcam microphone module cable 4 Display hinge covers 2 604063 001 5 Display Hinge Kit includes left and right display hinges 603778 001 6 Wireless Antenna Kit includes left and right wireless antenna transceivers and 603780 001 cables 7 Display enclosure includes logo light and cable 603775 001 Display Screw Kit not illustrated includes Mylar screw covers 603776 001 22
18. TMDS data 2 2 TMDS data 2 shield 3 TMDS data 2 4 TMDS data 14 5 TMDS data 1 shield 6 TMDS data 1 7 TMDS data 0 8 TMDS data O shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect 20 Shell ENWW HDMI 95 RJ 45 network 12345678 Pin Signal Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused Universal Serial Bus Pin Signal 5 VDC 2 Data 3 Data A Ground 96 Chapter 8 Connector pin assignments ENWW 9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries ENWW The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord s
19. country or region These notices are located in Help and Support Button Component Description Power button e When the computer is off press the button to turn P P on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options or refer to the HP Notebook Reference Guide ENWW Top components 7 8 Keys 3 Item Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with the b key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Action keys Execute frequently used system functions 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Integrated numeric keypad Can be used like an external numeric keypad 7 Optical drive eject key Ejects the optical drive Chapter 2 External component identification
20. hard drive bracket and hard drive cable 603787 001 750 GB 5400 rpm hard drive includes hard drive bracket and hard drive cable 603788 001 1 TB 5400 rpm hard drive includes hard drive bracket and hard drive cable Sequential part number listing 27 Spare part number Description 603789 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 603790 001 60379 1 001 Blu ray ROM DVD RW Super Multi Double Layer Drive Keyboard for use in the United States and Canada includes keyboard cable and keyboard light cable 60379 1 031 Keyboard for use in the United Kingdom and Singapore includes keyboard cable and keyboard light cable 60379 1 041 Keyboard for use in Germany includes keyboard cable and keyboard light cable 603791 051 Keyboard for use in France includes keyboard cable and keyboard light cable 60379 1 061 60379 1 071 Keyboard for use in Italy includes keyboard cable and keyboard light cable Keyboard for use in Spain includes keyboard cable and keyboard light cable 603791 121 Keyboard for use in French Canada includes keyboard cable and keyboard light cable 603791 131 Keyboard for use in Portugal includes keyboard cable and keyboard light cable 60379 1 201 603791 251 Keyboard for use in Brazil includes keyboard cable and keyboard light cable Keyboard for use in Russia includes keyboard cable and keyboard light cable 60379 1 281
21. page 52 Remove the power connector cable 1 Disconnect the power cable 1 from the system board Release the power cable from the clips 2 built into the base enclosure Remove the Phillips PM2 5x5 0 screw 3 that secures the power connector to the base enclosure A WO N Release the power connector 4 from the clip built into the base enclosure 5 Remove the power connector cable Reverse this procedure to install the power connector cable ENWW Component replacement procedures 59 System board Description Spare part number System board includes 1 GB of discrete graphics subsystem memory and replacement thermal 60377 1 001 material Before removing the system board follow these steps m oM A Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 37 and then remove the following components a Hard drives see Primary hard drive on page 38 and see Secondary hard drive on page 44 b memory module compartment cover see Memory module on page 42 Keyboard see Keyboard on page 50 d Top cover see Top cover on page
22. partnumber 22 27 72 display panel cable removal 74 spare part number 74 display panel product description 2 Display Screw Kit spare part number 22 27 display specifications 83 84 display switch 7 drive light 11 drives preventing damage 31 DVD RW and CD RW Super Multi Double Layer Combo Drive removal 57 spare part number 19 24 28 57 specifications 87 E electrostatic discharge 31 equipment guidelines 34 eSATA port 12 esckey 8 Ethernet product description 4 external media cards product description 4 Index 105 external monitor port connector pinout 94 location 12 F fan heat sink assembly removal 64 spare part numbers 20 28 29 64 feet locations 36 removal 52 spare part number 36 52 fnkey 8 front components 11 G graphics product description 1 grounding guidelines 31 guidelines equipment 34 grounding 31 packaging 33 transporting 33 workstation 33 H hard drive product description 2 removal 38 44 spare part numbers 20 24 27 38 44 specifications 85 hard drive bay 15 hard drive bracket removal 40 47 hard drive connector cable removal 47 hard drive cover illustrated 23 removal 38 Hard Drive Hardware Kit spare part number 20 24 27 38 44 hard drive isolator removal 40 HDMI port connector pinout 95 location 12 headphone jack connector pinout 93 location 13 106 Index hinge removal 75 spare part number 22 27 75 hinge cover removal 75 spare par
23. table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 32 Chapter 4 Removal and replacement procedures ENWW Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechan
24. these steps 1 Windows 7 Open Windows Explorer by selecting Start gt Computer Windows XP Open Windows Explorer by selecting Start gt My Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions 80 Chapter 5 Setup Utility BIOS ENWW NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive ENWW Updating the BIOS 81 6 Specifications Computer specifications 416 275 31 7 38 7 3710 8 16 Metric U S Dimensions Width 41 6 cm 16 38 in Depth 27 5 cm 10 83 in Height front to back 3 2 cm to 3 9 cm 1 25 in to 1 52 in Weight 3 71 kg 8 18 lbs Input power Operating voltage 19 0 V dc 4 74 A 90 W Operating current 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 90 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m
25. to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 82 Chapter 6 Specifications ENWW 416 275 31 7 38 7 3710 8 16 Metric U S Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 17 3 inch WVA FHD LED AntiGlare display specifications Metric U S Dimensions Width 24 83 cm 9 78 in Depth 38 77 cm 15 26 in Diagonal 43 96 cm 17 31 in Number of colors Up to 16 8 million 72 color gamut Contrast ratio 200 1 typical Brightness 300 nits typical Backlight LED Character display 80 x 25 Total power consumption 6 0 W Viewing angle 65 horizontal 50 vertical typical ENWW 17 3 inch WVA FHD LED AntiGlare display specifications 83 17 3 inch SVA HD LED AntiGlare display specifications Metric U S Dimensions Width 24 83 cm 9 78 in Depth 38 77 cm 15 26 in Diagonal 43 96 cm 17 31 in Number of colors Up to 16 8 million 45 to 60 color gamut Contrast ratio 200 1 typical Brightness 200 nits typical Backlight LED Character display 80 x 25 Total power consumption 6 0 W
26. to the computer P Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer A Remove the battery see Battery on page 37 a Remove the memory module compartment cover see Memory module on page 42 48 Chapter 4 Removal and replacement procedures ENWW Remove the WLAN module 1 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module E NOTE The 1 black WLAN antenna cable is connected to the WLAN module 1 Main terminal The 2 gray WLAN antenna cable is connected to the WLAN module 2 Aux terminal 2 Remove the two Phillips PM2 0x4 0 screws 2 that secure the WLAN module to the system board The WLAN module tilts up 3 Remove the WLAN module 3 by pulling the module away from the slot at an angle amp NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion of the WLAN module into the WLAN module slot NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration X Reverse this procedure to install the WLAN module ENWW Component replacement procedures 49 Keyboard amp NOTE The keyboard spare part kit includes a keyboard cable and a keyboard light cable Description Spar
27. webcam microphone module The webcam microphone module is available using spare part number 603779 001 9 If it is necessary to replace the Bluetooth module a Detach the Bluetooth module 1 from the display bezel The Bluetooth module is attached to the display bezel using double sided tape ENWW Component replacement procedures 73 b Disconnect the Bluetooth module cable 2 from the Bluetooth module c Remove the Bluetooth module The Bluetooth module is available using spare part number 537921 001 10 If it is necessary to replace the display panel cable Release the support strip 1 that secures the display panel cable to the display panel Release the display panel cable from the clips 2 and routing channel built into the display bezel c Disconnect the display panel cable 3 from the display panel d Remove the display panel cable The display panel cable is available using spare part number 603777 001 and includes the webcam cable and Bluetooth module cable 74 Chapter 4 Removal and replacement procedures ENWW 11 If it is necessary to replace the display hinges and hinge covers a Remove the two Phillips PM2 0x4 0 screws 1 that secure the hinge covers to the display bezel b Remove the hinge covers 2 c Remove the six Phillips PM2 5x5 0 screws 1 that secure the hinges to the display panel d Remove the four Phillips PM2 0x4 0 screws 2 that secure the hinges to the display panel
28. 12 monitor 12 product description 4 SuperSpeed USB 12 Universal Serial Bus USB 12 14 power button 7 power button board removal 55 spare partnumber 19 28 55 power connector 14 power connector cable removal 59 spare partnumber 19 29 59 power cord set requirements 97 spare part numbers power light 9 11 power requirements product description 4 processor product description 1 removal 66 spare part numbers 20 27 66 product description audio 3 chipset 1 display panel 2 Ethernet 4 external media cards 4 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 5 optical drives 3 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 5 serviceability 5 video 3 wireless 4 25 26 ENWW 1 17 35 17 35 product name product number R removal replacement preliminaries 30 procedures 35 right side components 14 RJ 45 jack connector pinout 96 location 12 RTC battery removal 41 spare partnumber 20 27 41 Rubber Feet Kit spare part number 20 28 52 S Screw Kit spare part number 25 28 security cable slot 14 security product description 5 serialnumber 17 35 service considerations cables 30 connectors 30 plastic parts 30 service tag 17 35 serviceability product description 5 solid state drive spare part number 20 24 27 38 44 speakers location 11 removal 68 spare partnumber 20 28 68 specification
29. 2 b Keyboard see Keyboard on page 50 Top cover see Top cover on page 52 Remove the processor USB Card Reader board 1 Release the ZIF connector to which the USB Card Reader board cable is connected and then disconnect the USB Card Reader board cable 1 from the system board 2 Release the USB Card Reader board cable 2 from the base enclosure The USB Card Reader board cable is attached to the base enclosure with double sided tape 3 Remove the two Phillips PM2 5x5 0 screws 3 that secure the USB Card Reader board to the base enclosure 56 Chapter 4 Removal and replacement procedures ENWW 4 Remove the USB Card Reader board 4 Reverse this procedure to install the USB Card Reader board Optical drive amp NOTE The optical drive spare part kit includes a optical drive bracket ENWW Description Spare part number Blu ray ROM DVD RW Super Multi Double Layer Drive 603790 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 603789 001 Before removing the optical drive follow these steps mom Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the compu
30. 43224 802 11a b g n 2x2 WiFi Adapter for use in Afghanistan Albania 582564 002 Algeria Andorra Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China
31. 52 e Optical drive see Optical drive on page 57 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board RTC battery see RTC battery on page 41 Memory modules see Memory module on page 42 WLAN module see WLAN module on page 48 Fan heat sink assembly see Fan heat sink assembly on page 64 Processor see Processor on page 66 60 Chapter 4 Removal and replacement procedures ENWW Remove the system board 1 Disconnect the following cables from the system board 1 Bluetooth module cable 2 Display panel cable 3 USB Card Reader board cable 4 Speaker cable mm ENWW Component replacement procedures 61 2 Disconnect the subwoofer cable 1 and the power connector cable 2 from the system board 3 Remove the two Phillips PM2 5x5 0 screws that secure the system board to the base enclosure 4 Use the optical drive connector 1 to lift the right side of the system board 2 until it rests at an angle 62 Chapter 4 Removal and replacement procedures ENWW 5 Remove the system board 3 by sliding it up and to the right at an angle Reverse this procedure to install the system board ENWW Component replacement procedures 63 Fan heat sink assembly amp NOTE The fan heat sink assembly spare part kit includes replacement thermal material Description Spare
32. 603788 001 750 GB 5400 rpm 603787 001 640 GB 5400 rpm 603785 001 160 GB solid state drive 60378 1 001 Hard Drive Hardware Kit includes primary hard drive bracket and cable and secondary hard drive 603772 001 bracket and cable Before removing the primary hard drive follow these steps 4 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 37 Remove the memory module compartment cover see Memory module on page 42 Remove the hard drive cover see Primary hard drive on page 38 Remove the primary hard drive 1 Loosen the two captive Phillips screws that secure the hard drive cover to the computer 38 Chapter 4 Removal and replacement procedures ENWW 2 Pivot the front edge of the hard drive cover upward 3 Remove the hard drive cover The hard drive cover is included in the Plastics Kit spare part number 603795 001 4 Disconnect the primary hard drive cable from the system board 6 fit is necessary to replace the primary hard drive bracket remove the four Phillips PM3 0x3 0 screws 1 that secure the bracket to the primary ha
33. Before removing the subwoofer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 and then remove the following components a Hard drive cover see Primary hard drive on page 38 b memory module compartment cover see Memory module on page 42 Keyboard see Keyboard on page 50 d Top cover see Top cover on page 52 e System board see System board on page 60 Remove the subwoofer 1 Release the wireless antenna cables from the clips built into the subwoofer 1 and the base enclosure 2 2 Remove the three Phillips PM2 5x5 0 broad head screws 3 that secure the subwoofer to the base enclosure ENWW Component replacement procedures 69 3 Remove the subwoofer 4 NOTE When removing the subwoofer make note of the location of the isolators 5 that are installed in screw holes Reverse this procedure to install the subwoofer Display assembly amp NOTE The display assembly spare part kit includes a display panel cable webcam microphone module and cable and 2 wireless antenna cables an
34. D AntiGlare 1920x1080 6 mm display typical brightness 300 nits 17 3 in SVA high definition HD LED AntiGlare 1600x900 6 mm display typical brightness 200 nits All display assemblies include 2 wireless local area network WLAN antenna cables Supports flush display panel cover Supports 16 9 ultra wide aspect ratio Lighted logo on top bezel 2 customer accessible upgradable memory module slots Supports dual channel memory Supports up to 8192 GB of system RAM DDR3 1333 MHz PC3 10600 1333 MHz bus speed on computer models equipped with Quad Core processors 1066 MHZ bus speed on computer models equipped with Dual Core and Core Duo processors Supports the following configurations e 8192 MB total system memory 4096 x 2 e 6144 MB total system memory 4096 x 1 2048 x 1 e 4096 MB total system memory 4096 x 1 e 4096 MB total system memory 2048 x 2 Hard drives Supports 6 35 cm 2 5 in hard drives HD 12 5 mm 49 in and 9 5 mm 37 in thicknesses Customer accessible Supports dual hard drive configuration including solid state drive SSD Serial ATA Accelerometer HP Mobile Data Protection System 3D RAID 0 1 Support Chapter 1 Product description ENWW ENWW Category Description Supports the following dual hard drive configurations e 2TB 1 TB HD 5200 rpm 12 5 mm x 2 1500 GB 750 GB HD 5200 rpm 12 5 mm x 2 e 1280 GB 640 GB
35. For use in Italy 603791 061 For use in Japan 603791 291 For use in the Netherlands 603791 B31 For use in Portugal 603791 131 For use in Russia 603791 251 For use in South Korea 603791 AD1 For use in Spain 60379 1 071 For use in Switzerland 60379 1 BG1 For use in Thailand 60379 1 281 For use in the United Kingdom and Singapore 603791 031 For use in the United States and Canada 603791 001 3 Top cover includes TouchPad and cable 603793 001 4 Power button board includes cable 603794 001 5 USB Card Reader board includes cable 604064 001 6 Optical drive Blu ray ROM DVD RW Super Multi Double Layer Drive 603790 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 603789 001 7 Power connector cable 617348 001 8 System board includes 1 GB of discrete graphics subsystem memory and replacement 603771 001 thermal material Computer major components 19 Item Description Spare part number Plastics Kit includes 603795 001 9a Hard drive cover 9b memory module compartment cover 10 Processor includes replacement thermal material Intel Core i7 820QM 1 73 GHz SC turbo up to 3 06 GHz 45W processor 583053 001 Intel Core i7 720QM 1 60 GHz SC turbo up to 2 80 GHz 45W processor 586170 001 Intel Core i5 540M 2 53 GHz SC turbo up to 3 06 GHz 35W processor 594188 001 Intel Core i5 520M 2 40 GHz SC turbo up to 2 93 GHz 35W processor 594187 001
36. GDKEE BEBE VE REN ERU HAE RARE CES 105 ENWW vii viii ENWW ENWW Product description Category Product Name Description HP ENVY 17 Processors Intel Quad Core processors support Intel Turbo Boost Technology e ntel Quad Core i7 840QM 1 86 GHz processor SC turbo up to 3 20 MHz 8 MB L3 cache 1333 MHz front side bus FSB 45 W e Intel Quad Core i7 820QM 1 73 GHz processor SC turbo up to 3 06 GHz 8 MB L3 cache 45 W e ntel Quad Core i7 740QM 1 73 GHz processor SC turbo up to 2 93 GHz 6 MB L3 cache 1333 MHz FSB 45 W e Intel Quad Core i7 720QM 1 60 GHz processor SC turbo up to 2 80 GHz 6 MB L3 cache 45 W Intel Dual Core processors support Intel Turbo Boost Technology e Intel Dual Core i5 540M 2 53 GHz processor SC turbo up to 3 06 GHz 3 MB L3 cache 35 W e Intel Dual Core i5 520M 2 40 GHz processor SC turbo up to 2 93 GHz 3 MB L3 cache 35 W e Intel Dual Core i5 450M 2 40 GHz processor SC turbo up to 2 93 GHz 3 MB L3 cache 35 W e Intel Dual Core i5 430M 2 26 GHz processor SC turbo up to 2 53 GHz 3 MB L3 cache 35 W Chipset Intel HM55 Express chipset Graphics ATI Mobility Radeon HD 5850 discrete graphics with 1024 MB of GDDR5 dedicated video memory 32 MB x 32 MB x 8 PCs Supports BD and or HD DVD playback with HD decode and DX11 support and HDMI support 2 Category Panel Memory Description 17 3 in WVA full high definition FHD LE
37. HD 7200 rpm 9 5 mm x 2 e 1280 GB 640 GB HD 5400 rpm 9 5 mm x 2 e 1000 GB 500 GB HD 7200 rpm 9 5 mm x 2 e 800 GB 160 GB SSD 640 GB HD 7200 rpm 9 5 mm e 800 GB 160 GB SSD 640 GB HD 5400 rpm 9 5 mm e 660 GB 160 GB SSD 500 GB HD 7200 rpm 9 5 mm e 640 GB 320 GB HD 7200 rpm 9 5 mm x 2 Supports the following single hard drive configurations e 1 TB 1 TB HD 5200 rpm 12 5 mm 750 GB 750 GB HD 5200 rpm 12 5 mm e 640 GB 640 GB HD 7200 rpm 9 5 mm e 640 GB 640 GB HD 5400 rpm 9 5 mm e 500 GB 500 GB HD 7200 rpm 9 5 mm e 320 GB 320 GB HD 7200 rpm 9 5 mm e 160GB 160 GB SSD Optical drives Fixed Customer accessible Serial ATA 12 7 mm slot load Supports the following drives e Bluray ROM DVD RW Super Multi Double Layer Drive e DVD RW and CD RW Super Multi Double Layer Combo Drive Audio and video Integrated dual array digital microphones with beam forming echo cancellation noise suppression software HD audio Beats audio Supports Microsoft Premium Requirements Integrated HP triple bass reflex subwoofer HP ENVY HD webcam fixed no tilt with activity LED 1280x800 by 24 frames per second Category Description Ethernet Wireless Integrated 10 100 1000 GB network interface card NIC Integrated wireless local area network WLAN options by way of wireless module Two WLAN antennas bu
38. Keyboard for use in Thailand includes keyboard cable and keyboard light cable 60379 1 291 Keyboard for use in Japan includes keyboard cable and keyboard light cable 603791 A41 603791 AD1 Keyboard for use in Belgium includes keyboard cable and keyboard light cable Keyboard for use in South Korea includes keyboard cable and keyboard light cable 603791 B31 Keyboard for use in the Netherlands includes keyboard cable and keyboard light cable 603791 BG1 Keyboard for use in Switzerland includes keyboard cable and keyboard light cable 603791 DH1 Keyboard for use in Denmark Finland and Sweden includes keyboard cable and keyboard light cable 603792 001 603793 001 Base enclosure includes 5 rubber feet Top cover includes TouchPad and cable 603794 001 Power button board includes cable 603795 001 Plastics Kit includes NOTE See Plastics Kit on page 23 for more Plastics Kit component information 603796 001 Speakers include cable 603797 001 Screw Kit 603798 001 603799 001 603800 001 Rubber Feet Kit includes 5 rubber feet Fan heat sink assembly for use only with Intel Core i5 35 W processors includes replacement thermal material Subwoofer includes cable 604063 001 Display hinge covers 28 Chapter 3 Illustrated parts catalog ENWW Spare part Description number 604064 001 USB Card Reader board inclu
39. P ProtectSmart Hard Drive Protection has temporarily parked the hard drive NOTE For information on HP ProtectSmart Hard Drive Protection refer to the HP Notebook Reference Guide 3 Speakers 2 Produce sound Front components 11 Left side components Item Component Description 1 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 External monitor port Connects an external VGA monitor or projector 3 RJ 45 network jack Connects a network cable 4 Mini DisplayPort Connects an optional digital display device such as a high performance monitor or projector 5 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 6 eSATA USB port Connects a high performance eSATA component such as an eSATA external hard drive or connects an optional USB device 7 SuperSpeed USB port Connects an optional USB 3 0 device and provides enhanced USB power performance NOTE The SuperSpeed USB port is also compatible with USB 1 0 and 2 0 devices 12 Chapter 2 External component identification ENWW Item Component Description 8 Audio out headphone jack Audio in microphone Produces sound when connected to optional powered jack
40. a Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Intel Centrino Advanced N 6200 802 11a b g n WLAN module 572509 001 Intel Centrino Advanced N 6200 802 11a b g WLAN module 572510 001 A CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected
41. a plug connectors use alligator clips to connect a wrist strap e When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconductive foam e Conductive tabletop workstations with ground cords of one megohm resistance e Staticdissipative tables or floor mats with hard ties to the ground e Field service kits e Static awareness labels e NMaterial handling packages e Nonconductive plastic bags tubes or boxes Metal tote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 34 Chapter 4 Removal and replacement procedures ENWW Component replacement procedures This chapter provides removal and replaceme
42. ailure to support the display assembly can result in damage to the display assembly and other computer components Remove the four Phillips PM2 5x7 0 screws 1 that secure the display assembly to the computer Remove the display assembly 2 Component replacement procedures 71 7 If it is necessary to replace the display enclosure or any of the display assembly internal components a Remove the Mylar screw covers 1 The screw covers are included in the Display Screw Kit spare part number 603776 001 b Remove the two Phillips PM2 5x5 0 screws 2 that secure the display enclosure to the display assembly c Lift the bottom edge of the display bezel panel assembly 1 until it rests at a slight angle d Disconnect the logo light cable 2 from the display panel cable e Release the wireless antenna cables 3 from the right display hinge f Remove the display bezel panel assembly 4 g Setthe display enclosure aside The display enclosure is available using spare part number 603775 001 72 Chapter 4 Removal and replacement procedures ENWW 8 If it is necessary to replace the webcam microphone module a Remove the Phillips PM2 0x4 0 screw 1 that secures the webcam microphone module to the display bezel b Release the webcam microphone module 2 as far as the webcam microphone module allows c Disconnect the webcam microphone module cable 3 from the webcam microphone module d Remove the
43. atar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 26 Chapter 3 Illustrated parts catalog ENWW ENWW Spare part number Description 583053 001 Intel Core i7 820QM 1 73 GHz SC turbo up to 3 06 GHz 45W processor includes replacement thermal material 586170 001 Intel Core i7 720QM 1 60 GHz SC turbo up to 2 80 GHz 45W processor includes replacement thermal material 593550 001 9 cell 93 Wh 2 8 Ah Li ion battery 593562 001 6 cell 62 Wh 2 8 Ah Li ion battery 594187 001 Intel Core i5 520M 2 40 GHz SC turbo up to 2 93 GHz 35W processor includes replacement thermal material 594188 001 Intel Core i5 540M 2 53 GHz SC turbo up to 3 06 GHz 35W processor includes replacement thermal material 597624 001 Intel Core i5 430M 2 26 GHz SC turbo up to 2 53 GHz 35W processor includes replacement thermal material 598856 001 2 GB memory module
44. ay system information 1 2 Start Setup Utility Select the Main menu System information such as the system time and date and identification information about the computer is displayed To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Restoring factory default settings in Setup Utility 1 2 3 4 Start Setup Utility Use the arrow keys to select Exit gt Load Setup Defaults and then press enter When the Setup Confirmation is displayed press enter To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter The Setup Utility factory settings take effect when the computer restarts amp NOTE Your password security and language settings are not changed when you restore the factory settings Exiting Setup Utility 78 To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Chapter 5 Setup Utility BIOS ENWW Updating
45. bble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy ENWW Preliminary replacement requirements 31 A CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following
46. cedures 65 Processor NOTE The processor spare part kit includes replacement thermal material Description Spare part number Intel Core i7 820QM 1 73 GHz SC turbo up to 3 06 GHz 45 W processor 583053 001 Intel Core i7 720QM 1 60 GHz SC turbo up to 2 80 GHz 45 W processor 586170 001 Intel Core i5 540M 2 53 GHz SC turbo up to 3 06 GHz 35 W processor 594188 001 Intel Core i5 520M 2 40 GHz SC turbo up to 2 93 GHz 35 W processor 594187 001 Intel Core i5 430M 2 26 GHz SC turbo up to 2 53 GHz 35 W processor 597624 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 and then remove the following components a b c d e f Hard drives see Primary hard drive on page 38 and see Secondary hard drive on page 44 memory module compartment cover see Memory module on page 42 Keyboard see Keyboard on page 50 Top cover see Top cover on page 52 Optical drive see Optical drive on page 57 System board see System board on page 60 Remove the processor
47. ct eRa int ant Moin a Ht EE 26 4 Removal and replacement procedures cec eee eee eee ee eee ee eene enn sensns senses sas t enne 30 Preliminary replacement requirements ccceeesseeeeseeeeenseeeeecaeecnenseeeecaeecenaeeeecaeeeesneeteeenseees 30 NIS NM UT m E PET eee 30 Service considerations sooo sce we spr eindoiseeietnnna eee 30 Plastic pans uro edu e P destinat MUNI NI RD it artnet 30 Cables and connectors aca no ban Ui tea uiid ixvt isdem MN e Red imde 30 Drive handling s desierit p o TR nM eda mta Qua ub debi nant Rat epe 31 eeta ae Ke Ue CE 31 Electrostatic discharge damage ccssccceesseeceeeseececsteeeeesseeeessseeeessaeeeenss 31 Packaging and transporting guidelines cccccscceeeeeesteeeeeeeees 33 ENWW Component replacement procedures ccccesscceesseeeeeseeeeecseeeeceenseeeeceseeeecseaseeseetseesenseeeesnaas 35 Neue LEEERRMME 35 Compuler eel ossciitesdin mede E E N MM E tants 36 Banery o oe a A E I EM MEME 37 Primary hard drive cessione recte vibe xn Doni o E EE lime tantra vole 38 RIC bahen aene e E e a Pom Ed cU PUR 41 IAS niei iOS ciiin tecta rael tenis teneeste ume fi ee dons doque e tuibetutn ion dena qupdp 42 Second ry hard drive ies iae ud ipe S teda iei pe E utu Es Eo pa i RR Cet Up Leda AREE or a rp UR 44 WIAN i e 48 Kult rivo DR do E dra VE PD D Md abun c DM d 50
48. d transceivers Description Spare part number 17 3 in AG FG FHD 603774 001 17 3 in AG FG HD 603773 001 Before removing the display assembly follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 1 2 3 4 a b c d Remove the battery see Battery on page 37 and then remove the following components Hard drive cover see Primary hard drive on page 38 memory module compartment cover see Memory module on page 42 Keyboard see Keyboard on page 50 Top cover see Top cover on page 52 70 Chapter 4 Removal and replacement procedures ENWW ENWW Remove the display assembly 1 5 6 Disconnect the display panel cable 1 from the system board and release the cable from the clip 2 built into the base enclosure Disconnect the Bluetooth module cable 3 from the system board Release the wireless antenna cables 4 from the opening in the base enclosure Release the wireless antenna cables from the clips built into the base enclosure 5 and subwoofer 6 A CAUTION Support the display assembly when removing the following screws F
49. des cable 608650 001 Fan heat sink assembly for use only with Intel Core i7 45 W processors includes replacement thermal material 609941 001 120 W HP Smart AC adapter PFC RC V 3 wire 617348 001 Power connector cable ENWW Sequential part number listing 29 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flatbladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts A CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors A CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the c
50. disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Access the page on the HP Web site that provides software for your computer Windows 7 Select Start Help and Support Maintain Windows XP Select Start Help and Support and then select the software and drivers update 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE f you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow
51. dle them carefully amp NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiai org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 O amp NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another ENWW Battery 99 Perform the following steps 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 100 Chapter 10 Recycling ENWW 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the di
52. e Remove the hinges 3 The hinge covers are available using spare part number 604063 001 The hinges are available using spare part number 603778 001 l l ENWW Component replacement procedures 75 12 If it is necessary to replace the wireless antenna cables and transceivers a Release the wireless antenna cables from the clips and routing channel built into the display enclosure b Release the two pieces of tape that secure the wireless antenna cables to the display enclosure c Release the tabs built into the display enclosure that secure the wireless antenna cables d Remove the two Phillips PM2 0x4 0 screws that secure the wireless antenna transceivers to the display enclosure e Remove the wireless antenna cables and transceivers The wireless antenna cables and transceivers are available in the Wireless Antenna Kit spare part number 603780 001 Reverse this procedure to reassemble and install the display assembly 76 Chapter 4 Removal and replacement procedures ENWW 5 Setup Utility BIOS Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory A CAUTION Use extreme care when making changes in Setup Utility Error
53. e 2 5 2 ct mbra X RERU Ug AR Ua RR INDORE Eu HG R ARR Rd 91 Using system restore points ccceeeeseeeeseeeeeeeeeeececeeeceeecececeeaeaaseeseeeeeeeeeeeeeeeeeeeeeeeees 92 When to create restore polnfs ssec eerie nter a ted rv xr t eed eS US 92 Create a system restore point ssssssssssssssseeeeemeeee e en een 92 Restore to a previous date and time sssssssseeee 92 8 Connector pin assignmetiis 4 iine akon tla ooa ia a R RU a REURR SNR e P RERR SRESN PRESE AAE SERE SER SERIA SERRA KR RAN PER AS 93 Audio in micophone siese che en Eee o cunt iter lene neu et arii et oe ede 93 Audio out headphone ea esent Ea heteidusgad ime pota erit ERU nob dvade teta daleei epulutrid o eei ERE tamea pm 93 E TUERI TDI NEN TT US OTT 94 gu 95 RIAS epi suos E ER E ina ida dndidiedimc tens c mcum ce resets 96 NIU sell Serial BUS T E 96 9 Power cord set FrequiFemels iiis vaods seb rEe PEDE MFrE CREE eR PES AVE PEKIN ERDA PIS PRPENE MEYER KRR RERO een 97 Requirements for all countries oreet ener odo io bv E wnebeaueoras bo CHR Mos dad mmmean mnie Inn Pla DEDE dA 97 Requirements for specific countries and regions sssssssssssseeeeeeeeeeneeennen 98 10 10 1 Pener 99 Batey ostende derer UNDE ELE TM E EMI 99 Ted o ERR RR RT RR NR INCURRERE 99 EXE coexesessk t XE HORE E RSH NR PRAYEKREN REPE VE E A EQPERE RERTEE EAE
54. e computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 and then remove the following components a memory module compartment cover see Memory module on page 42 b Keyboard see Keyboard on page 50 Top cover see Top cover on page 52 Remove the power button board 1 Turn the top cover upside down with the front toward yov 2 Remove the two Phillips PM2 5x5 0 screws 1 that secure the power button board to the top cover 3 Remove the power button board 2 Reverse this procedure to install the power button board ENWW Component replacement procedures 55 USB Card Reader board Description Spare part number USB Card Reader board includes cable 604064 001 Before removing the USB Card Reader board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 and then remove the following components a memory module compartment cover see Memory module on page 4
55. e part number For use in Belgium 603791 A41 For use in Brazil 603791 201 For use in Denmark Finland and Sweden 603791 DH1 For use in France 60379 1 051 For use in French Canada 603791 121 For use in Germany 60379 1 041 For use in Italy 60379 1 061 For use in Japan 60379 1 291 For use in the Netherlands 60379 1 B31 For use in Portugal 603791 131 For use in Russia 60379 1 251 For use in South Korea 603791 AD1 For use in Spain 60379 1 071 For use in Switzerland 60379 1 BG1 For use in Thailand 60379 1 281 For use in the United Kingdom and Singapore 60379 1 031 For use in the United States and Canada 60379 1 001 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 5 Remove the memory module compartment cover see Memory module on page 42 50 Chapter 4 Removal and replacement procedures ENWW Remove the keyboard 1 Remove the three Phillips PM 2 5x5 0 screws 1 and the Phillips PM 2 5x7 0 2 screw that secure the keyboard to the computer 2 Lift the rear edge of the keyboard 1 until it rests at an an
56. e to back up your system on a regular basis to maintain a reasonably current backup Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a computer failure Creating a set of recovery discs Recovery Manager software feature e Backing up your information e Creating system restore points e Recovering a program or driver e Performing a full system recovery from the partition or recovery discs NOTE Recovery discs have been included if your computer does not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition select Start right click Computer click Manage and then click Disk Management If the partition is present an HP Recovery drive is listed in the window 88 Chapter 7 Backup and recovery ENWW Recovery discs HP recommends that you create recovery discs to be sure that you can restore your computer to its original factory state if the hard drive fails or if for any reason you cannot recover using the recovery partition tools Create these discs after setting up the computer for the first time Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs NOTE If your computer does not include an integrated optical drive you can use an optional e
57. en Click System Recovery in the Recovery Manager window Follow the on screen instructions Recovering using the recovery discs T 2 90 Chapter 7 If possible back up all personal files Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Follow the on screen instructions Backup and recovery ENWW Backing up your information You should back up your computer files on a regular schedule to maintain a current backup You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times e At regularly scheduled times NOTE Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Guidelines e Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information on using system restore points refer to the Using system restore points section e Store personal files in the Documents library and back up this folder periodically e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences Using Windows Backup and Restore Windows Backup and Restore a
58. escription Support for the following batteries e 9 cell 2 80 Ah 93 Wh Li ion battery 6cell 2 80 Ah 62 Wh Li ion battery Security Security cable slot Operating system Preinstalled e Windows 7 Home Premium 64 e Windows 7 Professional 64 e Windows 7 Ultimate e Linux embedded HP QuickWeb Serviceability End user replaceable parts e AC adapter Battery e Hard drive primary and secondary e RTC battery e WLAN module e Memory modules 2 2 External component identification Top components Display components Item Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks 2 Internal microphones 2 Record sound 3 Webcam light On The webcam is in use 4 Webcam Records video and captures still photographs 6 Chapter 2 External component identification ENWW Item Component Description 5 Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your
59. et will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries 97 Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO Finland FIMKO France UTE Germany VDE Italy IMQ 1 Japan METI 3 The Netherlands KEMA Norway NEMKO The People s Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HOSVV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration
60. gle 3 Slide the keyboard 2 toward the display until the tabs on the front edge of keyboard disengage from the slots in the top cover 4 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and then disconnect the keyboard cable 2 from the system board ENWW Component replacement procedures 51 5 6 Release the ZIF connector 3 to which the keyboard light cable is attached and then disconnect the keyboard light cable 2 from the system board Remove the keyboard Reverse this procedure to install the keyboard Top cover Description Spare part number Top cover includes TouchPad and cable 603793 001 Before removing the top cover follow these steps Pm 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 37 Remove the memory module compartment cover see Memory module on page 42 Remove the keyboard see Keyboard on page 50 Remove the top cover 1 2 Turn the computer upside down with the front toward you Remove the four rubber feet 1 from the base enclosure
61. ilt into display assembly Support for the following WLAN formats Broadcom 43224 802 11a b g n 2x2 WiFi Adapter e ntel Centrino Advanced N 6200 802 11a b g n WLAN module Integrated personal area network PAN options by way of Bluetooth module Support for no WPAN option Intel Centrino Bluetooth External media One Digital Media Slot supporting the following optional formats card e Memory Stick e Memory Stick Pro e MultiMediaCard e Secure Digital Memory Card e Secure Digital High Capacity Memory Card e xD icture Card Ports e 3 pin AC power e Combination audio in mono microphone audio out stereo headphone e eSATA e HDMI version 1 3c supporting up to 1080p 1920x1080 at 60 Hz and 1920x1200 at 60 Hz in DVI mode Mini Display Port e RJ 45 Ethernet includes link and activity lights e eSATA USB 2 0 1 USB 2 0 2 e VGA Dsub 15 pin supporting 1920x1200 and 1600x1200 external resolution at 75 GHz hot plug unplug with auto detect Keyboard Fullsize backlit island style keyboard with DuraCoat pointing devices Keyboard eject key design with eject icon Supports Multitouch gestures enabled by default Taps enable by default Power requirements 120 W HP Smart Adapter and 65 W Slim Travel Adapter AC adapters with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector 4 Chapter 1 Product description ENWW ENWW Category D
62. ized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines ENWW Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Preliminary replacement requirements 33 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banan
63. llows you to back up individual files or back up the entire computer image Guidelines e Be sure that the computer is connected to AC power before you start the backup process e Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start Control Panel System and Security Backup and Restore 2 Follow the on screen instructions to schedule and create a backup amp NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information ENWW Backing up your information 91 Using system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes 222 amp NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your files and settings When to create restore points e Before you add or extensively modify software or hardware Periodically whenever the computer is functioning optimally Ef NOTE If you revert to a restore p
64. n Islands and the United States Broadcom 43224 802 11a b g n 2x2 WiFi Adapter for use in Afghanistan Albania Algeria 582564 002 Andorra Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy the lvory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guine
65. n the People s Republic of China 49037 1 AA1 For use in South Korea 49037 ADI For use in Switzerland 490371 111 For use in the United Kingdom and Singapore 49037 1 031 For use in the United States and Canada 49037 1 001 Screw Kit 603797 001 Miscellaneous parts 25 Sequential part number listing Spare part number Description 40937 1 001 Power cord for use in the United States and Canada 409371 011 Power cord for use in Australia and New Zealand 40937 1 021 Power cord for use in Europe the Middle East and Africa 40937 1 031 40937 1 061 Power cord for use in the United Kingdom and Singapore Power cord for use in Italy 40937 1 081 Power cord for use in Denmark 409371 111 Power cord for use in Switzerland 409371 202 409371 AA1 Power cord for use in Brazil Power cord for use in the People s Republic of China 409371 AD1 Power cord for use in South Korea 409371 D61 Power cord for use in India 537921 001 572509 001 Bluetooth module Intel Centrino Advanced N 6200 802 1 1a b g n WLAN module 572510 001 Intel Centrino Advanced N 6200 802 1 1a b g WLAN module 582564 001 Broadcom 43224 802 11a b g n 2x2 WiFi Adapter for use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States 582564 002 Broadcom 43224 802 11a b g n 2x2 WiFi Adap
66. nd CD TEXT Write DVD RAM Ver 2 DVD R DVD R CD R and CD ROM Access time BD DVD Random lt 230 ms lt 180 ms Cache buffer 4 5 MB Data transfer rate 2X BD RAM 9 MB sec 8X DVD 2 400 KB sec 16X CD R 2 400 KB sec 16X CD RW 2 400 KB sec 86 Chapter 6 Specifications DVD RW and CD RW Super Multi Double Layer Combo Drive specifications ENWW Applicable disc Read CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Access time cD DVD Random lt 175 ms lt 230 ms Cache buffer 2 5 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode DVD RW and CD RW Super Multi Double Layer Combo Drive specifications 87 7 Backup and recovery Recovery after a system failure is as good as your most recent backup HP recommends that you create recovery discs immediately after software setup As you add new software and data files you should continu
67. nt procedures There are as many as 82 screws and screw locks that must be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag T Serial 30000000 MATURE EIER SEE M Product XXXXXXXX SIBI HUE HLLLELE E EI Warranty lylyOy Model XXXXXXX Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed ENWW Component replacement procedures 35 Item Component Description 4 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer 5 Warranty period This number describes the duration of the warranty period for the computer Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Feet Kit spare part number 603798 001 There are 5 rubber feet that attach to the base enclosure in the locations illustrated below
68. number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 98 Chapter 9 Power cord set requirements ENWW 10 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display A WARNING The backlight contains mercury Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury A CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components han
69. oint and then change your mind you can reverse the restoration Create a system restore point 1 Select Start gt Control Panel gt System and Security gt System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Security gt System Inthe left pane click System protection Click the System Protection tab 2 3 4 Click System Restore 5 Follow the on screen instructions 92 Chapter 7 Backup and recovery ENWW 8 Connector pin assignments Audio in microphone Pin Signal Audio signal in 2 Audio signal in 3 Ground 12 3 Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground ENWW Audio in microphone 93 External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 94 Chapter 8 Connector pin assignments ENWW HDMI 1217151311 9 7 5 3 1 COOHAHOHOHO HOHER 1B 16 14 12 10 B 6 4 Pin Signal 1
70. onnector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way thot they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily 30 Chapter 4 Removal and replacement procedures ENWW Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bu
71. part number For use only with Intel Core i7 45 W processors 608650 001 For use only with Intel Core i5 35 W processors 603799 001 amp NOTE To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan heat sink assembly follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 1 2 3 4 a b c d e f Remove the battery see Battery on page 37 and then remove the following components Hard drives see Primary hard drive on page 38 and see Secondary hard drive on page 44 memory module compartment cover see Memory module on page 42 Keyboa
72. r 10 Recycling ENWW Index A AC adapter spare part number 25 29 action keys 8 antenna location 6 removal 76 spare part number 22 27 76 audio product description 3 audio in jack connector pinout 93 location 13 audio out jack connector pinout 93 location 13 B base enclosure spare part number 20 28 battery removal 37 spare part numbers 20 27 37 battery bay 15 battery light 14 battery release latch 15 Blu ray ROM DVD RW Super Multi Double Layer Drive removal 57 spare part number 19 24 28 57 specifications 86 Bluetooth module removal 73 spare partnumber 22 26 74 bottom components 15 button component 7 ENWW buttons power 7 TouchPad 10 C cables service considerations 30 caps lock light 9 chipset product description 1 components bottom 15 button 7 display 6 front 11 keys 8 leftside 12 lights 9 rightside 14 TouchPad 10 computer feet locations 36 removal 52 spare partnumber 36 52 computer part number 17 35 computer specifications 82 connector pinout audio in jack 93 audio out jack 93 external monitor port 94 HDMI port 95 headphone 93 microphone 93 monitor port 94 network jack 96 RJ 45 jack 96 Universal Serial Bus USB port 96 connectors service considerations 30 D Digital Media Slot 14 display assembly removal 70 spare part numbers 19 27 70 subcomponents 22 Display Cable Kit spare part number 22 27 display components 6 display enclosure removal 72 spare
73. r from a dedicated recovery partition select models only on the hard drive Note the following when performing a system recovery You can recover only files that you have previously backed up HP recommends that you use HP Recovery Manager to create a set of recovery discs entire drive backup as soon as you set up the computer Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using Recovery Manager Recovery Manager recovers only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Recovering using the dedicated partition select models only On some models you can perform a recovery from the partition on the hard drive accessed by clicking Start or pressing the f1 1 key This type of recovery restores the computer to its factory condition without using recovery discs To restore the computer from the partition follow these steps 1 2 3 Access Recovery Manager in either of the following ways e Select Start gt All Programs gt Recovery Manager gt Recovery Manager e Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f1 1 while the F11 HP Recovery message is displayed on the scre
74. rd see Keyboard on page 50 Top cover see Top cover on page 52 Optical drive see Optical drive on page 57 System board see System board on page 60 Remove the fan heat sink assembly 1 Turn the system board upside down with the front toward yov 2 Disconnect the fan cable 1 from the system board 3 Loosen the seven captive screws 2 that secure the fan heat sink assembly to the system board amp NOTE Due to the adhesive quality of the thermal material located between the fan heat sink assembly and system board components it may be necessary to move the fan heot sink assembly from side to side to detach it 64 Chapter 4 Removal and replacement procedures ENWW 4 Remove the fan heat sink assembly 3 amp NOTE The thermal material must be thoroughly cleaned from the surfaces of the fan heat sink assembly and the system board each time the fan heat sink assembly is removed e Thermal paste is used on the processor 1 and the heat sink section 2 that services it Thermal pads are used on the graphics subsystem chip 3 and the heat sink section 4 that services it Thermal pads are used on the system board capacitors 5 and the heat sink section 6 that services them Replacement thermal material is included with all fan heat sink assembly system board and processor spare part kits Reverse this procedure to install the fan heat sink assembly ENWW Component replacement pro
75. rd drive ENWW Component replacement procedures 39 7 Lift the primary hard drive bracket straight up 2 and remove the bracket from the hard drive 8 If it is necessary to replace the primary hard drive isolators disconnect the isolators from the hard drive bracket The primary hard drive bracket and isolators are included in the Hard Drive Hardware Kit spare part number 603772 001 89 7 9 Reverse this procedure to reassemble and install the primary hard drive 40 Chapter 4 Removal and replacement procedures ENWW RTC battery Description Spare part number RTC battery 602745 001 Before removing the RTC battery follow these steps MB 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 37 Remove the hard drive cover see Primary hard drive on page 38 Remove the RTC battery A Remove the RTC battery from the socket on the system board Reverse this procedure to install the RTC battery When installing the RTC battery make sure the sign faces up ENWW Component replacement procedures 41 Memory module
76. ry has reached a low battery level a critical battery level or there is a battery error e Amber A battery is charging White The computer is connected to external power and the battery is fully charged 5 Power connector Connects an AC adapter 6 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 14 Chapter 2 External component identification ENWW Bottom components Item Component Description 1 Subwoofer Contains the subwoofer speaker 2 Battery bay Holds the battery NOTE The battery is preinstalled in the battery bay at the factory 3 Vents 7 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Hard drive bay Holds the hard drive 5 Memory module compartment Holds the memory modules 6 Battery release latch Releases the battery from the battery bay ENWW Bottom components 15 3 Illustrated parts catalog 16 Chapter 3 Illustrated parts catalog ENWW Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag Product XXXXXXXX B Warranty lylyOy Model XOXGOCXX
77. s Blu ray ROM DVD RW Super Multi Double Layer Drive 86 computer 82 display 83 84 DVD RW and CD RW Super Multi Double Layer Combo Drive 87 hard drive 85 optical drive 86 87 subwoofer location 15 removal 69 spare partnumber 20 28 69 SuperSpeed USB port 12 system board removal 60 spare partnumber 19 27 60 T tools required 30 top cover removal 52 spare part number 19 28 52 TouchPad button 10 TouchPad components 10 TouchPad off indicator 9 10 TouchPad zone 10 transporting guidelines 33 U Universal Serial Bus USB port connector pinout 96 location 12 14 USB Card Reader board removal 56 spare part number 19 29 56 v vents 12 15 video product description 3 WwW warranty period 17 36 webcam 6 webcam light 6 webcam microphone module removal 73 spare part number 22 27 73 Windows applications key 8 Windows logo key 8 wireless antenna location 6 removal 76 spare part number 22 27 76 Wireless Antenna Kit spare part number 22 27 76 wireless light 9 wireless product description 4 WLAN module removal 48 spare part numbers 21 26 48 workstation guidelines 33 Index 107
78. s can prevent the computer from operating properly Starting Setup Utility NOTE The fingerprint reader select models only cannot be used to access Setup Utility e Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 Using Setup Utility Changing the language of Setup Utility 1 Start Setup Utility Use the arrow keys to select System Configuration Language and then press enter 2 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately ENWW Starting Setup Utility 77 Navigating and selecting in Setup Utility Because Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To choose an item in a list or to toggle a field for example an Enable Disable field use either the arrow keys or f5 and f To select an item press enter To close a text box or return to the menu display press esc To display additional navigation and selection information while Setup Utility is open press f1 Displ
79. splay panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame ENWW Display 101 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward o 13 Remove the backlight cover 14 Turn the display panel right side up 102 Chapter 10 Recycling ENWW 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel A WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury ENWW Display 103 18 Remove the backlight from the backlight frame 19 Disconnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 104 Chapte
80. stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 9 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled ENWW Left side components 13 Right side components Pa Item Component Description 1 USB ports 2 Connect optional USB devices 2 Digital Media Slot e Memory Stick e Memory Stick Pro e MultiMediaCard e Secure Digital Memory Card Secure Digital High Capacity Memory Card e xD Picture Card 3 Optical drive Reads and writes to an optical disc CAUTION Do not insert 8 cm optical discs into the optical drive This can cause damage to the computer 4 Battery light e Off The computer is running on battery power Blinking amber The batte
81. ter Remove the battery see Battery on page 37 and then remove the following components a memory module compartment cover see Memory module on page 42 b Keyboard see Keyboard on page 50 Top cover see Top cover on page 52 Component replacement procedures 57 Remove the optical drive 1 Remove the three Phillips PM2 5x5 0 screws 1 that secure the optical drive to the computer 2 Slide the optical drive 2 to the right to disconnect it from the system board 3 Remove the optical drive 3 by lifting it straight up Reverse this procedure to install the optical drive 58 Chapter 4 Removal and replacement procedures ENWW Power connector cable Description Spare part number Power connector cable 617348 001 Before removing the power connector cable follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Ld Disconnect all external devices connected to the computer ad Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 37 and then remove the following components d memory module compartment cover see Memory module on page 42 b Keyboard see Keyboard on page 50 Top cover see Top cover on
82. ter for use in Afghanistan Albania Algeria Andorra Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Q
83. the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility 1 Start Setup Utility 2 If the system information is not displayed use the arrow keys to select the Main menu BIOS and other system information is displayed 3 To exit Setup Utility use the arrow keys to select Exit gt Exit Discarding Changes and then press enter ENWW Updating the BIOS 79 Downloading a BIOS update A CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not
84. tnumber 22 28 75 J jacks audio in 13 audio out 13 headphone 13 microphone 13 network 12 RJ 45 12 K key components 8 keyboard product description 4 removal 50 spare part number 19 spare part numbers 28 50 keys action 8 esc 8 fn 8 optical drive eject 8 Windows applications 8 Windows logo 8 L left side components 12 light components 9 lights battery 14 caps lock 9 drive 11 mute 9 power 9 11 TouchPad off indicator 9 10 webcam 6 wireless 9 M mass storage device spare part numbers 24 memory module product description 2 removal 42 spare part numbers 20 27 42 memory module compartment 15 memory module compartment cover illustrated 23 removal 42 microphone location 6 product description 3 microphone jack connector pinout 93 location 13 mini DisplayPort 12 model description 17 36 model name 1 monitor port connector pinout 94 location 12 mute light 9 N network jack connector pinout 96 location 12 numeric keypad 8 Oo operating system product description 5 optical drive location 14 product description 3 removal 57 spare part numbers 19 24 28 57 specifications 86 87 optical drive eject key 8 P packaging guidelines 33 part number listing sequential 26 plastic parts service considerations 30 Plastics Kit components 23 28 spare partnumber 20 23 28 pointing device product description 4 ports 12 ENWW eSATA 12 external monitor 12 HDMI 12 mini DisplayPort
85. xternal optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub Guidelines e Purchase high quality DVD R DVD R BD R writable Blu ray or CD R discs DVDs and BDs have a much higher storage capacity than CDs If you use CDs up to 20 discs may be required whereas only a few DVDs or BDs are required NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software e The computer must be connected to AC power during this process e Only one set of recovery discs can be created per computer e Number each disc before inserting it into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you will be prompted to continue the disc creation process To create a set of recovery discs 1 Select Start gt All Programs gt Recovery Manager gt Recovery Disc Creation 2 Follow the on screen instructions ENWW Recovery discs 89 Performing a system recovery Recovery Manager software allows you to repair or restore the computer to its original factory state Recovery Manager works from recovery discs o

HP ENVY 17-j070ca

Contents

Download Pdf Manuals

Related Search

Related Contents