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1. 46 0 550 85527 Opening Hours Mon Fri 8 00 16 30 Language Swedish English Tel 358 9 56186 130 Opening Hours Mon Fri 8 00 16 00 Language Finnish English Tel 0820 400675 0 14 min Opening Hours Mon Sun 8 00 23 00 E mail support humax digital de Website www humax digital de Language Deutsch English Turkish Note For hardware repair please visit our website GB 35
2. Faults may occur if the remote control is left without battery for a long time Always keep the battery inserted in the remote control e Package contents may vary according to area The front and rear of the product are subject to change without notice GB7 1 Before Using the Product 1 2 Front Panel Note GB 8 STANDBY LED Red light is emitted when the product is in standby mode STANDBY BUTTON Switches between operation and standby modes VOL BUTTON Display the volume bar CH CH or VOL VOL BUTTON Moves the TV Radio channel or volume up down TVLED Green light is emitted when the product is in TV mode RADIO LED Amber light is emitted when the product is in radio mode SMARTCARD SLOT A slot for a Smartcard The front of the product is subject to change without notice 1 Before Using the Product 1 STANDBY LED Red light is emitted when the product is in standby mode 2 STANDBY BUTTON Switches between operation and standby modes 3 VOL BUTTON Display the volume bar 4 CH CH or VOL VOL BUTTON Moves the TV Radio channel or volume up down 5 TVLED Green light is emitted when the product is in TV mode 6 RADIO LED Amber light is emitted when the product is in radio mode 7 SMARTCARD SLOT A slot for a Smartcard Note The front of the product is subject to change without notice GB 9 1 Before Using the Product 1 STANDBY LED Red
3. JE TIME Setting a A A a E EE GB17 B AIRES Ecc oa aa toy O GB17 4 Channel Listerioos riduan eee eet a ad aia GB18 4 1 Simple Advanced Channel List 00 0 00000 GB19 4 2 Option in Channel List i400 wicca crac ae ee A eee esa GB19 S TV GUIdG A entered eared A mie ea O A ete eee GB20 5 1 Viewing TV Guide s s2ca2ecuewogdebe lke ida eres oul 4 GB20 5 2 Using TV GU AE sreca erriari ab sated eed oe as a cated wes oe ees GB21 6 Parental Control yardi ramia n cece cece e eee e eee e nese a a ata aa GB22 T Installation lt a AA waa eee eee EA E E ae DE taints GB23 Tid System Setting ir een oer peu A Bee oe ee ieee et GB23 7 2 Organising Channels 0 eee GB24 EA E SSAC ihe eenia oe wet ger ser A stesso spi wine a GB25 CA SEATS E EE A E A AEE E e rd De GB26 7 9 Default Setting rs cies caia de da aa a GB26 8 Software Update ooccccccccccccccccccc eee e eee e aa GB27 8 1 OTA Ov r the Air ui aes te Sa tas ads at Ae dae bee de GB27 8 2 Software Update from PC 6 eee GB28 9 Append ias GB29 9 1 Trouble SODOM coi e a GB29 9 2 Error MESSAGE i sere ston pia ox ante a been aae DAEA eae GB31 A e A E GB32 9 4 Service AMI dui hee E A ny coe a eevee bea GB34 GB6 1 Before Using the Product This chapter provides detailed instructions on the product and its accessories 1 1 Package Contents Please check all package contents before using your product User s Manual he RCA Cable
4. Error message No or bad signal Possible causes The satellite dish is not pointing at the satellite What to do Adjust dish alignment Signal is too weak Increase the LNB voltage or connect a signal amplifier Satellite dish is too small Change to a larger dish Problem with LNB Change the LNB Wrong antenna setting Set the antenna correctly The channel is scrambled or not The channel has a signal but no audio or video is provided Confirm if the channel is currently on air available The channel has not been deleted Remove the channel from the channel list by broadcasting company and check for new transponder details The channel is for data The channel cannot be viewed with the broadcasting appropriate model that supports data channels Smartcard is not plugged in Insert Smartcard Wrong Smartcard is in use Insert the appropriate Smartcard for the channel s you wish to view Smartcard is not plugged in Reinsert Smartcard ensure that it is correctly inserted correctly Smartcard is damaged Contact your Smartcard retailer or channel broadcaster for a Smartcard replacement Audio not The channel has a video signal Press the audio button on your remote available but no audio is provided control to confirm that the channel has audio options Short LNB LNB cable is short Replace LNB Cable LNB is internally short Replace LN
5. channel is a scrambled channel GB 20 5 TV Guide 5 2 Using TV Guide You can also customise your own programme guide to list the channels or programmes of interest to you and schedule your viewing using the programme information Style Each time you press the RED button the style of TV guide changes in main weekly quick mode order Find Press the GREEN button to find a programme You can select Keyword and Genre using the 4 button Schedule Press the YELLOW button to display the list of the reserved programme Press the RED button to delete the programme Press the GREEN button to make new reservations Group Press the BLUE button A pop up will appear Press the COLOUR button to display the corresponding channel group and select the sub channel group Humax EPG You can view the programme information of all channels using Humax EPG Press the HEPG button to display the Humax EPG Press the HEPG button again to switch to the standard EPG Note All features are similar to those of standard EPG You can use Humax EPG only when the antenna is set to Nilesat Humax EPG is not available in IR ACE II UBI GB 21 6 Parental Control You can set rating limits for each programme according to the age of the viewer or change your previous PIN Code 1 Press the MENU button 2 Select Parental Control and press the OK button You will be prompted to enter your PIN Code Enter the PIN Cod
6. from any appliances susceptible to electromagnetic influences such as a TV or a VCR Do not block the openings with any object and do not place the product on a bed sofa rug or other similar surface e If you place the product on a rack or a bookcase ensure that there is adequate ventilation and that you have followed the manufacturer s instructions for mounting Do not place the product on an unstable cart stand tripod bracket or table where it can fall A falling product can cause serious injury to a child or adult and serious damage to the appliance 11 LIGHTNING STORM OR NOT IN USE Unplug the product from the wall outlet and disconnect the antenna during a thunderstorm or when left unattended and unused for long periods of time This will prevent damage to the unit due to lightning and power surges 12 EXTRANEOUS OBJECTS Do not insert anything through the openings in the unit where they can touch dangerous voltage points or damage parts 13 REPLACEMENT OF PARTS When replacement of parts is required be sure the service technician uses replacement parts specified by the manufacturer or those that have the same characteristics as the original part Unauthorized substitution may result in additional damage to the unit GB 4 Safety Warning Warning The mains plug as a disconnection device shall remain readily accessible by the user 1 To avoid damage of the power cord or plug Do not modify or
7. light is emitted when the product is in standby mode 2 TV LED Green light is emitted when the product is in TV mode 3 RADIO LED Amber light is emitted when the product is in radio mode 4 STANDBY BUTTON Switches between operation and standby modes 5 VOL BUTTON Display the volume bar 6 CH CH or VOL VOL BUTTON Moves the TV Radio channel or volume up down 7 SMARTCARD SLOT Slots for Smartcards Note The front of the product is subject to change without notice GB 10 1 Before Using the Product 1 STANDBY LED Red light is emitted when the product is in standby mode 2 STANDBY BUTTON Switches between operation and standby modes 3 VOL BUTTON Display the volume bar 4 CH CH or VOL VOL BUTTON Moves the TV Radio channel or volume up down 5 TV LED Green light is emitted when the product is in TV mode 6 RADIO LED Amber light is emitted when the product is in radio mode 7 SMARTCARD SLOT A slot for a Smartcard Note The front of the product is subject to change without notice GB 11 1 Before Using the Product 1 3 Rear Panel Note 13 18 Volt SOMA Mar LNB IN us OUT RS2RC LNB IN Connects a satellite antenna cable LNB OUT Connects another digital satellite receiver RS 232C Connects to the PC to update software AUDIO L R Connects to the TV or VCR using an RCA cable VIDEO Connects to the TV or VCR using an RCA cable RFIN Conne
8. process the power cord or plug arbitrarily Do not bend or twist the power cord Make sure to disconnect the power cord holding the plug Keep heating appliances as far as possible from the power cord in order to prevent the cover vinyl from melting The main plug shall remain readily operable 2 To avoid electrical shock Do not open the main body Do not insert metal or inflammable objects inside the product Do not touch the power plug with wet hands Disconnect the power cord in case of lightning 3 To avoid damage of product Do not use the product when it is out of order If you continue to use the product when defective serious damage can be caused to it Make sure to contact your local product distributor if the product is out of order Do not insert metal or alien substance into the slots for the modules or Smartcards It may cause damage to the product and reduce its life span GB5 Contents 1 Before Using the Product 0 ccs GB7 1 4 Package Contents 244i seus odtihs a edad beer ere deeds cise een 4 GB7 T2 Fro Pane A GB8 IRE Panelas oie receto yr oe wees ees wos ees wes uot a Seeley oy oes GB12 1 4 Remote Control cc ccccceesed sirere eed ned Cees ea Sense a Cee eee eee EEE DENS GB13 2 SOCUP tia aaa sas GB15 3 Installation Wizard ooooccccccccccc eee eee eee ee GB16 3 1 LANGUAGE fe re ran EPER EAT EI eek amd Bee GB16 3 2 Humax Auto Search esta ira a bas ben eee A se betes GB16
9. you start any maintenance or installation procedures 2 OVERLOADING Do not overload a wall outlet extension cord or adapter as this may result in electric fire or shock 3 LIQUID The product should not be exposed to liquid of any kind In addition no objects filled with liquid should be placed on the apparatus 4 CLEANING Disconnect the product from the wall outlet before cleaning Use a light damp cloth no solvents to dust the product 5 VENTILATION The slots on top of the product must be left uncovered to allow proper airflow into the unit Do not stand the product on soft furnishings or carpets Do not stack electronic equipments on top of the product 6 ATTACHMENTS Do not use any unsupported attachments as these may be hazardous or cause damage to the product 7 CONNECTION TO THE SATELLITE DISH LNB e Disconnect the product from the mains before connecting or disconnecting the cable from the satellite dish Failure to do so can damage the LNB 8 CONNECTION TO THE TV e Disconnect the product from the mains before connecting or disconnecting the cable from the TV Failure to do so can damage the TV 9 EARTHING The LNB cable must be earthed to the system earth for the satellite dish GB3 Safety Warning 10 LOCATION e Place the product indoors to avoid exposing it to lightning rain or sun Do not place it near a radiator or heat register Make sure it has more than 10 cm clearance
10. B LNB In port is inserted by alien substance or damaged Remove the alien substance and contact local service center in case damage has occurred GB 31 9 Appendix 9 3 Specification Tuner amp Channel Input Connector IEC 169 24 female F Type Frequency Range 950MHz to 2150MHz Signal Level 25 to 75 dBmV LNB Power amp Polarization Vertical 13 5V Horizontal 18V Current Max 500mA Overload Protection 22kHz Tone Frequency 22 4kHz Amplitude 0 640 2V DiSEqC Control Version 1 0 1 2 2 0 Compatible USALS Demodulation QPSK Input Symbol Rate 1 45 Ms s FEC Mode 1 2 2 3 3 4 5 6 and 7 8 MPEG Transport Stream A V Decoding Transport Stream MPEG 2 ISO IEC 13818 Profile Level MPEG2 MP ML Video Input Rate 15 Mbit s Max Aspect Ratio 4 3 16 9 Video Resolution 720 x 576 720 x 480 Audio Decoding MPEG 2 Audio MusiCam Layer amp Il Audio Mode Single Dual Joint stereo Stereo Flash Memory 2 Mbytes Graphic MPEG System DRAM 16 Mbytes RF Modulator RF Input Loopthrough output 75 IEC 169 2 Frequency 47 862 MHz Output Channel CH 21 69 TV Standard PAL B G I D K GB 32 9 Appendix A V 8 Data In Out Video 1 Output RCA CVBS Audio 2 Output RCA Audio L R RS 232C 9 pin Socket type Power Supply Input Voltage 90 250V AC 50 60Hz Type SMPS Power Consumption Operat
11. C You can connect your product to the PC directly and update your software by transferring the new software from the PC Follow these steps to download new software from PC to this product 1 Download the new software file equivalent for this product model from the Humax website http www humaxdigital com Download and install the download tool Connect your PC to this product with an RS 232C serial cable Execute the installed download tool and follow the instructions provided a A O N Power On Off to start operating GB 28 9 Appendix 9 1 Trouble Shooting Before contacting your local service centre please read the tips below carefully If the problem persists after completing the following procedure please contact your local product distributor or service centre for further instructions T Note No message displayed on the front panel The product will not switch on Check the main power cable and make sure it is plugged into a suitable power outlet Check that the mains supply is switched on e Check that the power switch is on at the rear of the product where applicable Connect the power cable to a different power outlet No picture on TV set Make sure that the product is powered on and in operation mode Press the STANDBY button Make sure that the AV cable is firmly connected to the TV Make sure that the antenna cable is properly connected to the product Make sure
12. Digital Satellite Receiver User s Manual IR ACE II IR FREE IR TWIN XD 200 www humaxdigital com S SE ae HUMAX Thank you for purchasing a HUMAX product Please read this user s manual carefully to be able to safely install use and maintain the product at maximum performance Keep this user s manual next to your product for future reference The information in this user s manual is subject to change without notice Copyright Copyright O 2009 HUMAX Corporation Not to be copied used or translated in part or whole without HUMAX s prior consent in writing except approval of ownership of copyright and copyright law Warranty This warranty does not cover parts which may become defective due to misuse of the information contained in this manual Trademarks Irdeto is a trademark of Irdeto Access B V GB 1 Warnings Cautions and Notes Throughout the whole manual pay special attention to the following marks that indicate hazardous situations Warning Indicates a hazardous situation which could result in serious injury Caution Indicates a situation which could damage the equipment or other apparatus Note Indicates additional information to make the user aware of possible problems and information of any importance to help understand use and maintain the installation Meaning of Symbols To reduce the risk of electric shock do not remove cover or back No user serviceable parts inside Re
13. cts to the general aerial antenna or cable RF OUT Connects to the RF IN of the TV using an RF cable POWER CORD Connects to the power cord The rear panel of the product is subject to change without notice GB 12 1 Before Using the Product 1 4 Remote Control 1 Mute Mutes or unmutes the audio temporarily O 2 UHF WIDE Displays the UHF menu 3 SOURCE Currently not supported 4 NUMERIC 0 9 BUTTONS Enter a TV radio channel number 5 FAV Currently not supported 6 i Information RED Displays the channel and programme information 7 SOUNDTRACK GREEN Displays the soundtrack list 8 GUIDE Displays TV Guide 9 ARROW BUTTONS Changes the channel or moves the cursor up down left or right 10 EXIT Exits all On Screen Display OSD screen 11 HEPG Switches between Humax EPG and Standard EPG Not available in IR ACE II UBI 12 VOL VOL Adjusts the audio volume 13 TEXT Currently not supported 14 Currently not supported Note The remote control of the product is subject to change without notice GB 13 1 Before Using the Product 15 STANDBY Switches between the operation and standby modes 16 TV RADIO Switches between TV and Radio modes 17 WIDE Sets the display format 18 MENU Displays the main menu 19 ZOOM BLUE Enlarges the picture 20 SUBTITLE YELLOW Displays the subtitle language list 21 TIME WHITE Displays the reservation box while watch
14. dd a channel to the favourite groups select Favourites and select one or more groups from the four favourite groups Then press the OK button Lock To lock a channel select Lock and press the 4 p button When unlocking a locked channel a pop up requiring your PIN Code will appear Enter your PIN Code Skip To skip a channel select Skip and press the 4 p button Delete To delete a channel select Delete and press the OK button A pop up will appear Select Yes and press the OK button to confirm your choice Tip The default PIN Code is 0000 The default PIN Code is 8272 IR ACE II UBI only If you have forgotten your PIN Code please contact your local product distributor GB 19 5 TV Guide 5 1 Viewing TV Guide You can view the detailed programme information of each channel in time and date order Press the GUIDE button or press the MENU button and select TV Guide Press the EXIT button to exit the TV guide screen WATERWORLD SEL LATE NIGHT WL VAN HE SA EE 1 Channel amp programme information 5 Group name 2 Video preview window and channel number 6 Icon 3 Indication of present time 7 Table date amp time range 4 Present date and time Displayed only when there is any information of programme Displayed only if the programme is reserved for watching Represents parental level Indicates the minimum level of age for viewing the programme Displayed only when the
15. e using the NUMERIC 0 9 buttons Tip The default PIN Code is 0000 The default PIN Code is 1234 IR ACE II UBI only If you have forgotten your PIN Code please contact your local product distributor GB 22 7 Installation You can configure the installation setting and perform channel search Tip The default PIN Code is 0000 The default PIN Code is 8272 IR ACE II UBI only If you have forgotten your PIN Code please contact your local product distributor 7 1 System Setting 1 Press the MENU button 2 Select Installation and press the OK button 3 Select System Setting and press the OK button OSD Language can set the default language for menu audio and subtitle Time Setting You can set the current time and turn the product on or off automatically Once you set the Wakeup time and Sleep time the product is turned on and off everyday A V Output Setting You can adjust the audio output match the screen ratio to your TV select display format according to the screen ratio select TV standard UHF Tuning You can select the channels and set the PAL standard and offset to adjust fine tuning setting CH21 CH69 PAL 1 G for Europe CH28 CH69 PAL B for Europe Australia CH13 CH62 PAL D for China CH21 CH69 PAL K for Russia Note You must tune the TV to an UHF channel if the product is connected to the TV using the RF cable Other Setti
16. fer servicing to qualified service personnel This symbol indicates dangerous voltage inside the product that presents a risk of electric shock or personal injury This symbol indicates important instructions accompanying the product Instruction about the WEEE Symbol This product should not be disposed with other household wastes at the end of its working life Please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources This will prevent possible harm to the environment or human health from uncontrolled waste disposal Dx Domestic users Please contact either the retailer where you purchased this product or their local government office for details of where and how they can take this item for environmentally safe recycling Business users Contact your supplier and check the terms and conditions of the purchase contract This product should not be mixed with other commercial wastes for disposal Safety Warning This product has been manufactured to comply with international safety standards Please read the following safety precautions carefully Safety Instructions and Precautions 1 MAINS SUPPLY 90 250V AC 50 60Hz Operate this product only from the type of power supply indicated on the marking label If you are not sure of the type of power supplied to your home consult your local power company Disconnect the product from the mains before
17. ing a programme Displays the time box in the guide 22 0K Select a menu or confirms the selected operation 23 RECALL Returns to the previous channel 24 P P Changes the channel or page 25 SLEEP Sets the sleep time 26 E MAIL Displays the mail box screen 27 FREEZE Freezes the TV screen you are watching Does not cease audio COLOUR BUTTONS R G Y B W Select colour buttons for interactive applications GB 14 You can connect the product to the TV with the particular equipments for gaining optimum signal quality The product provides various interfaces to connect to the TV VCR or other devices Select the most appropriate procedure depending on the equipment you have Connect the antenna to the LNB IN Connect the product and the TV using an RCA cable Connect the product and the TV using an RF cable Connect the power cord of the product to a wall outlet Power on by pressing the STANDBY button of the remote control or the STANDBY button at the front of the product aR WON Note Connect your aerial or cable to the RF IN to watch analogue channels Tune the TV to an UHF channel if the product is connected to the TV using an RF cable GB 15 3 Installation Wizard When powering on your product for the first time after purchase the installation wizard will operate automatically 3 1 Language Select the appropriate language from the list and press the OK button to
18. ion Max 30W Standby Max 9W Protection Separate internal fuse amp Lightning protection Physical Specifications Size 260 x 50 x 182 mm Weight Net 1 2 Kg Operating Temp 0 C to 45 C Storage Humidity 5 95 RH Non condensing GB 33 9 Appendix 9 4 Service and Support Information concerning troubleshooting software upgrade and product support is provided in the following websites and call centers Should your product require warranty service please contact HUMAX to obtain the appropriate authorization HUMAX Call Center Tel 01805 778870 0 14 min Opening Hours Mo Fr 8 00 23 00 Uhr Sa So 8 00 20 00 Uhr E mail support humax digital de Website www humax digital de Language Deutsch English Turkish Tel 0870 247 8800 Opening Hours Mon Fri 8 30 21 00 E mail uksupport humax digital co uk Website www humax digital co uk Language English Tel 971 0 4 359 2323 Opening Hours Sat Wedn 09 00 18 00 Thurs 09 00 14 00 Closed on Fri E mail callcenterME humaxdigital com http www humaxdigital com arabia support Website www humaxdigital com Language Arabic English GB 34 10 Appendix Tel 1800 613 011 Opening Hours Mon Fri 9 00 17 30 E mail techinfoau humaxdigital com Website www humaxdigital com australia Language English Tel 899 100 080 1 VAT min Opening Hours Local time in Italy GMT 1 Mon Fri 8 00 18 00 Language Italian Tel
19. ngs You can adjust the OSD transparency set the display time of the i plate when switching services and set OSD skin screen saver and waiting time GB 23 7 Installation 7 2 Organising Channels 1 Press the MENU button 2 Select Installation and press the OK button 3 Select Organising Channels and press the OK button Organising TV Radio Channels gt Organising All Channels You can delete move lock skip or rename the channels you have chosen Delete Press the RED button to select the channel you want to delete Move Press the GREEN button to select the channel you want to move Move the cursor to the destination in the channel list and press the OK button Lock Press the YELLOW button to select the channel you want to lock To watch locked channels you will be prompted to enter your PIN Code Skip Press the BLUE button to select the channel you want to skip To cancel press the BLUE button again Rename Press the WHITE button to select the channel you want to rename A keyboard will appear Enter the name on the keyboard screen When entering the channel name is complete press the YELLOW button Organising TV Radio Channels gt Organising Favourite Group A D You can add channels to favourite list Select a channel in the channel list you want and press the OK button Organising Satellite You can delete a satellite Select from the satellite list and press the RED butt
20. on GB 24 7 Installation 7 3 Channel Search 1 Press the MENU button 2 Select Installation and press the OK button 3 Select Channel Search and press the OK button Humax Auto Search You can automatically search satellites and channels without entering any other information Refer to the 3 2 Humax Auto Search Antenna Setting You can set antenna and LNB information to search services Fixed Antenna You can set antenna and LNB information to search services Motor Antenna Set Motorised System in antenna setting to Enable before performing channel search Automatic Search You can automatically search the satellite without entering any other information Manual Search You can search services of the selected satellite by transponders using the transponder information SMATV Search You can search SMATV automatically or manually Note Humax Auto Search is not available in IR ACE II UBI GB 25 7 Installation 7 4 Status 1 Press the MENU button 2 Select Installation and press the OK button 3 Select Status and press the OK button STB Status You can confirm the information of the STB Signal Detection You can display the percentage of signal strength and quality Humax SW Update You can update software automatically or manually When completing the software update the product is automatically powered off and again Note To
21. perform software update you will be prompted to enter your PIN Code Enter the PIN Code using the NUMERIC 0 9 buttons Irdeto SW Update When OTA is available Irdeto SW Update is activated Conditional Access You can check the information of the conditional access components Mail Message You can receive mail sent by the broadcasting company 7 5 Default Setting You can restore the product to the factory default Press the MENU button 2 Select Installation and press the OK button Select Default Setting and press the OK button Enter your PIN Code When default setting is completed the installation wizard pops up automatically and assists channel search aR WD GB 26 8 Software Update In order to maintain proper performance of the product it is essential to have the most up to date software Visit the Humax website to check the latest news and newly released software versions http Awww humaxdigital com It is recommended that you periodically check for the availability of software update 8 1 OTA Over the Air OTA an abbreviation of Over the Air is a standard for the transmission of software through a broadcast system OTA is simply an alternative method for downloading software versions However the manufacturers reserve the right for deciding the release of the software for their products by beaming the latest software versions over the air via satellite Note that OTA is only limi
22. save You can also select the language using the COLOUR buttons 3 2 Humax Auto Search You can search satellite and channels Warning Please note that once you perform Humax Auto Search all data such as antenna setting information channel list and Smartcard information you have already set are deleted 1 Select the kind of dish to search satellite If you select Motorised dish channel search will be skipped You can configure the setting in the antenna setting menu 2 Satellite search will activate 3 After completing the search operation the result window will be displayed Note Humax Auto Search is not available in IR ACE II UBI GB 16 3 Installation Wizard 3 3 Time Setting You can set the current time Select Current Time Time Offset Daylight Saving Time and set an option Note Set the current time to receive accurate TV guide information 3 4 Result After all setting is complete you can view the result screen Press the OK button to complete the installation wizard GB 17 4 Channel List You can display the channel list and switch to other channels Five types of channel lists are provided for quick and easy channel search All RED The list of all TV radio channels Favourite GREEN The lists of favourite channels Auto The list of channels classified by frequency in favourite channel list Smartcard The list of channels classified by Smartcard in favo
23. ted to certain geographical regions mainly due to different antennas having different footprints area where the signal can be received The software update via satellite will only occur under the following circumstances 1 The equipment should have appropriate loader software Caution e Please note that if normal loader software is not equipped the product may not be updated or operate properly after software update 2 The manufacturer decides to release the software via a designated satellite 3 The equipment must be tuned properly to the same antenna equivalent to that of the manufacturer 4 Update software when the signal strength and quality is high If the weather is not favorable and the signal strength and quality are not recommendable perform the software update later Caution e Please be careful to keep the power on and the power cord plugged in during software update If the power is off during software update fatal damage may be caused to the product e Please be careful not to pull out the signal line LNB cable during software update Update may be interrupted and the product may not operate Caution It may take 5 10 minutes to update software e Other functions will not activate while software update takes place e You cannot schedule recording during software update The installation wizard pops up automatically and assists channel search GB 27 8 Software Update 8 2 Software Update from P
24. that the antenna setting in the menu is correct Check the brightness level of the TV Check if the channel is currently on air Contact the broadcaster to ensure that the channel is running Poor picture sound quality Install the antenna in an obstacle free place Make sure there is no mobile phone or microwave oven near the product Keep the power and the antenna cable for the satellite apart from each other Check the signal levels and adjust your antenna if the level is too low The signal level may be affected by weather conditions Check that your dish alignment is correct Change the satellite dish for a larger one as this will increase the signal levels received Replace the LNB with a lower noise factor in cases where the noise factor is too high Replace the LNB with a new one in case it is damaged or out of order If the antenna is covered with snow or the RF is weakened by heavy rain the condition of the sound and picture may temporarily be poor However the poor sound and picture quality due to weather conditions cannot be accepted as a malfunction of product GB 29 9 Appendix No or poor sound Check that your AV cable is connected correctly Check the volume levels of your TV set and the product Check if the product or TV is on mute Check audio type or soundtrack option in the AV menu Remote control does not operate To control the product the top end of the remote con
25. trol should point directly towards the receiving part of the product Remove and reinsert the batteries in the remote control Replace the batteries in the remote control for a new set Cannot make reservations e Check that no previous reservations are conflicting with the new reservation e Check that the product is switched on at the time of the reservation No PIN Code information is given The default PIN Code is always 0000 The default PIN Code is 1234 for Parental Control IR ACE II UBI only The default PIN Code is 8272 for Channel List and Installation IR ACE II UBI only Channel search does not work Make sure that the antenna setting in the menu is correct Cannot update new software You can get an update If the product does not show a message requesting update that means no software is available 10 Cannot watch scrambled channels Check that you have the appropriate Smartcard Reinsert the Smartcard and make sure it initializes correctly Check in the menu that the product is detecting the Smartcard Check in the menu that you have a valid and working subscription to the channels you wish to view Ensure that the Smartcard is not damaged 11 Cannot watch pay channels Check in the menu that you have a valid and working subscription to the channels you wish to view Contact your network operator for more information GB 30 9 Appendix 9 2 Error Message
26. urite channel list if available FTA The list of channels classified by free to air in favourite channel list CAS IR TThe list of channels classified by CAS Irdeto in favourite channel list CAS ETC The list of channels classified by CAS except Irdeto in favourite channel list Humax EPG The list of channels classified by Humax EPG in favourite channel list A D The list of favourite channels with four subgroups that you can organize channels by your private taste Bouquet YELLOW The lists of channels classified by bouquets Satellite BLUE The lists of channels classified by satellites Alphabet WHITE The lists of channels classified by alphabet Note Press the EXIT button to exit the channel list The sub groups of favourite channel list exist only after configuration Each time you press the TV RADIO button while the channel list is displayed the channel list will be switched between TV and radio channel list GB 18 4 Channel List 4 1 Simple Advanced Channel List 1 Press the OK button while viewing a programme to display the channel list You can also display the channel list by selecting MENU gt Channel List gt Simple Advanced 2 Press the COLOUR button to display the corresponding channel list 4 2 Option in Channel List 1 Press the MENU button while the channel list is displayed 2 Press the EXIT button to save the changes Add To a

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