Elite Screens Osprey Tension Dual 110"(2.35:1)/88"(16:9)
Contents
1. Year parts and labor warranty from defects in workmanship from purchase date as follows except for refurbished units as specified below e Three 3 Year parts and labor warranty from defects in workmanship for GEMR Government Educational Military amp Religious purchases of new product only e Refurbished Units carry a 90 DAY parts and labor warranty e Each party will be responsible for one way shipping during the warranty period e ARMA Return Merchandise Authorization number must be issued in order to process a replacement or to authorize a return for warranty repair Elite Screens will at its sole option replace or repair the defective unit with a replacement see exceptions below after the defective unit or parts have been received Once the product is received Elite Screens will send out a replacement unit to the customer by ground service subject to inventory availability e Do Not Return Any Unauthorized Items to Elite Screens as they will be refused and returned at your expense The RMA Number must be included on the outside label of your shipping box Our warehouse is not authorized to accept returns without an RMA number on the shipping label e RMA Numbers are valid for 45 days from the date issued e Missing Parts must be reported within 7 days of receipt If reported after 7 days the customer will be responsible for shipping and handling fees If reported after 30 days of receipt the customer will be responsible fo2. contact Elite Screens at techsupport elitescreens com w If your screen does not move please check the power supply The screen will understandably not move without power Make sure the power cord is firmly plugged to the power outlet Make sure that all cable connections are secure If the screen works well with the line switch but not with the remote control please make sure the remote controls have fresh batteries Change the batteries every 6 months to ensure proper operation of the remotes Q Why does my screen no longer function A Make sure your wall plug has power and that the screen is properly plugged The fuse on the screen will also need to be checked Please contact techsupport elitescreens com for the location The tubular motor in this screen is equipped with a thermal relay This feature will automatically shut off the screen in the event of the motor becoming too hot This will prevent the motor from overheating If you should experience this please let the screen s temperature decrease for 10 15 min before usage Q How is the screen material cleaned A The screen material can be cleaned with mild soap and water Q What type of batteries do the remote controls require A The IR and RF remote controls use AAA alkaline batteries Q Can you manually pull down the screen A No manually pulling down the screen will damage the electronic motor rolling system and void your warranty Q How could I setup my Scre
3. Sate Seek S Tab tensioned Dual Format Electric Projection Screen Osprey Tension Dual Series User s Guide Rev 010612 AS www elitescreens com info elitescreens com Important Safety amp Warning Precautions Make sure to read this user s guide and follow the procedure below Caution The Screen s Black Top Drop is already set to its maximum drop distance There is NO extra Black Top Drop in the roller Please be aware of this as it will void your warranty with Elite Screens Unapproved changes or modifications except for cutting the power cord for hardwire installations to this unit are prohibited and will void your warranty For more information please contact our Technical Support Department at 877 511 1211 Ext 604 e Please retain this user s guide for future reference e To avoid damaging the unit do not use with any unauthorized accessories not recommended by the manufacturer e Handle the unit carefully during transportation to avoid any damages e To ensure safe and reliable operation direct connection to a properly grounded power source is advised e The power outlet supplying power to the unit should be close to the unit and easily accessible e Donotinstall the unit on uneven or inclined surfaces e Donot place any heavy objects over the power cord e Position the power cord properly to avoid creating a trip obstacle e To avoid an electrical shock or fire due to a loose contact or short circuit d
4. e Receiver must be connected to the RJ 45 input to operate the screen with the Infrared Remote Control x UP SED 2 35 1 WH gt 16 9 Radio Frequency Infrared 3 Way Wall Switch 1 Make sure the Osprey is plugged into a secure power source as shown below di VA 2 2 35 1 Cinemascope Press the 2 35 1 button on the Radio Frequency remote Infrared remote or the 3 Way Wall Switch to lower and display the 2 35 1 Cinemascope format Rev 010612 AS www elitescreens com info Delitescreens com 3 16 9 HDTV Press the 16 9 button on either of the optional controls and the 2 35 1 format screen will retract into the housing while the 16 9 format deploys 4 Pressthe UP button on either of the control options and the screen will completely retract Hardware Parts List QTY A Wood Screw amp Hollow Anchor 8 Rev 010612 AS www elitescreens com info Delitescreens com Installation Instructions Please consult a professional installer Elite Screens is not liable for any faulty installations The Osprey Tension Dual screen is designed for a wall or optional in ceiling installation Hardware for a wall installation is provided please contact Elite Screens for infor
5. ens IR receiver to work with my learning remote control system Do you have any IR codes I can use to achieve this A Our IR remote controls have been evaluated and entered in to the databases of some Universal remote control manufacturers Please contact the manufacturer of your remote to inquire about your remotes ability to function with ours If they have not evaluated our remote control then the following list of Binary codes will be used for most remote setups For Osprey Tension Dual Series Up 1111 0000 0001 2 35 1 1111 0000 0010 16 9 1111 0000 0100 Q What is the gain on the matte white screen material A The matte white material has a gain of 1 1 For detailed information please visit www elitescreens com cinetension2 Rev 010612 AS www elitescreens com info elitescreens com Osprey Tension Dual Dimension Table Unit Inch Screen Diagonal Case Screen View parson View Overall Case Material to Case width Size Aspect Length Width Width Height Height Height Wall w bracket Ratio A2 A1 PR ters el UP B2 B4 Distance C B1 C1 rean wa wo 30 ss er 10 67 5 89 3 67 5 F T 76 4 0 op e a on ai Eai Eal Eal Eal Eai Eal Eal Eal Eal Eai Eal Eal Ea a MD MD Mr DD DD MD Dr NI NIN EIN 133 2 35 1 67 106 16 9 619 520 686 67 80 9 N Rev 010612 AS www elitescreens com infoQelitescreens com Warranty Policy e Two 2
6. ite Screens China Corp Longxi Duimianling Industry Zone Longcheng Longgang District ShenZhen GuangDong China Tel 86 0 755 8461 7989 Fax 86 0 755 8461 7669 info elitescreens com cn www elitescreens com cn Taiwan Elite Screens Taiwan Corp 4F No 42 1 Wuguan Rd Wugu Township Taipei County 248 Taiwan Wugu Industrial Park Taiwan R O C Tel 886 2 8990 1999 Fax 886 2 8990 1366 info Qelitescreens com tvv www elitscreens com tw Rev 010612 AS www elitescreens com info Delitescreens com Europe Elite Screens Europe L becker Stra e 1 22087 Hamburg Germany Tel 49 4030392494 Fax 49 40 49219200 info elitescreens eu www elitescreens eu Elite Screens France S A S 11 All e William Penn 92150 Surenes France Tel 33 1 45064735 Fax 33 1 45064735 info fr elitescreens com www elitescreens com fr Japan Elite Screens Japan Corp 467 2 606 Tsuruma Machida shi Tokyo 194 0004 Japan Tel 0120 07 0008 Fax 81 0 42 706 9130 info elitescreens jp www elitescreens jp Latin America Contact Info la elitescreens com East Asia Contact Info ea elitescreens com India Contact Info india elitescreens com 11
7. mation about the optional in ceiling trim kit 877 511 1211 1 Make sure the current rating is equal to that of the appliance rating when an extension cord is used 2 Do not use any accessories not provided by the manufacturer of this screen We will not be responsible for any risks of fire electric shock or injuries resulting from the misuse of this product 3 Make sure the screen is mounted in a horizontal level position We suggest consulting with a professional if you are unsure on how to perform a proper installation 4 Markthe location of where the screen is to be installed and drill your holes Align the Mounting Bracket B with the drilled hole insert the Screw A and secure ANN WY NS SS SS WO B Mounting Bracket SS XG AN N MN jo A Screw OOO OO WS SO WN MAA AN MN SS 5 Insert the top of the screen into the Mounting Bracket s B slide channel and move to the desired position Slide Channel S XS SS NN WN SS WN N SS N Screen Case NS SS Qa 6 Secure the screen case to the bracket with the M4 Screw C WN s C M4 Screw IGG SS AN Y Rev 010612 AS www elitescreens com info elitescreens com Troubleshooting amp FAQ S For additional information please
8. n the screen and the device s receiver Y Connect the equipment into a different power outlet other than the device Pre Installation 1 Carefully unpack the screen Always handle the screen in a leveled position on a clean surface In order to protect the screen from exposure to stains keep the screen out of contact with foreign particles such as dust sawdust and or liquids Regardless of the mounting method the screen should be securely supported so that the vibration or pulling on the viewing surface will not cause the casing to become loose or fall The installer must insure that the fasteners used are of adequate strength and suitable for the installation location Rev 010612 AS www elitescreens com info elitescreens com Accessories for Osprey Tension Dual Series Please make sure all accessories listed below are included before proceeding Red4 Green D IR Eye Receiver Rev 010612 AS www elitescreens com RF Remote AAA Batteries info elitescreens com C 3 Way Wall Switch Bubble Level Control System for Osprey Tension Dual Series The Osprey Tension Dual Series features the capability of alternating 16 9 HDTV and 2 35 1 Cinemascope projection screen formats which are operated with the included Radio Frequency amp Infrared Remote Controls or the 3 Way Wall Switch The dual motors and screen materials allow you to utilize both formats An Infrared sensor is not built into the case The IR Ey
9. o not overload the power cord e The internal amp external parts of this unit are not end user serviceable Do not attempt to disassemble this unit by yourself No one except authorized technicians can open and make repairs to this unit e Make sure the power source that this unit is connected to has a continuous power flow e If there is need to use an extension cord make sure the cord has an equal rating as the appliance to avoid over heat e Donothandle the power plug when your hands are wet or your feet are in contact with water Do not use this unit under the following circumstances e Disconnect the power cord under the conditions of heavy rain wind thunder or lightning e Avoid direct sun light rain shower and moisture e Keep away from fire sources and high temperature to prevent this device from overheating e Cut off the power supply first before transportation or maintenance e To avoid possible injury and or an electric shock do not attempt to use this screen if there is obvious damage or if there are any evident broken parts Rev 010612 AS www elitescreens com info Delitescreens com Installation Warning Due to various installation environments the instructions provided in this user s guide are for reference only Please consult a professional installation company for further installation and safety advice The installer must insure that proper mounting hardware is used to provide adequate strength suitable for
10. r cost of parts and shipping amp handling fees A New or refurbished replacement will be send out to the customer depending on the type of purchase new or refurbished and based on stock availability North America only U S and Canada For Warranty and Service requests please submit an RMA Service Form at www el itescreens com warrantysu pportfo rm Please visit this link for full Warranty information www elitescreens com warranty For Customer Service and Technical questions please contact Elite Screens at Telephone 877 511 1211 service Qelitescreens com Fax 562 926 8433 techsupport elitescreens com REMEMBER TO REGISTER YOUR PRODUCT AT WWW ELITESCREENS COM 10 Rev 010612 AS www elitescreens com info elitescreens com Contact Information US amp Canada Tech Support amp Warranty Claim Please contact us at service Qelitescreens com or call 1 877 511 1211 3 or fax 1 562 926 8433 Europe Tech Support amp Warranty Claim Please contact us at service elitescreens eu or call 49 0 40 30392958 Asia Tech Support amp Warranty Claim Please contact us at service elitescreens com cn or call 86 0 755 8461 7989 Taiwan Tech Support amp Warranty Claim Please contact us at service elitescreens com tw or call 866 2 8990 1999 America Elite Screens Inc 16410 Manning Way Cerritos CA 90703 USA Tel 1 877 511 1211 Fax 1 562 926 8433 info elitescreens com www elitescreens com Asia El
11. the installation Elite Screens is not liable for any faulty installations For limit adjustment instructions please contact our Technical Support Department at 877 511 1211 Ext 604 The Screen s Top Black Drop is already set to its maximum drop distance There is NO extra top black drop in the roller Please be aware of this as it will void the limitation of your warranty Individual modifications to this product are prohibited and will void the warranty with the manufacturer Please contact Elite Screens Customer Service for any questions NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that the interference will not occur on a particular installation If this equipment causes harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Y Reorient or relocate the receiving antenna of the device which may be casing the interference Y Increase the separation betwee
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