CyberPower OR1500PFCRT2U uninterruptible power supply (UPS)
Contents
1. CyberPower Reliability Quality Value User s Manual OR1500PFCRT2U OR2200PFCRT2U OR2200PFCRT2Ua K01 0000155 00 IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important safety instructions Please read and follow all instructions carefully during installation and operation of the unit Read this manual thoroughly before attempting to unpack install or operate your UPS CAUTION To prevent the risk of fire or electric shock install in a temperature and humidity controlled indoor area free of conductive contaminants Please see specifications for acceptable temperature and humidity range CAUTION To reduce the risk of electric shock do not remove the cover except to service the battery Ensure the input power is removed before servicing the batteries There are no user serviceable parts inside except for the battery CAUTION Hazardous live parts inside can be energized by the battery even when the AC input power is disconnected CAUTION The UPS must be connected to an AC power outlet with fuse or circuit breaker protection Do not plug into an outlet that is not grounded If you need to de energize this equipment turn off and unplug the unit CAUTION To avoid electric shock turn off the unit and unplug it from the AC power source before servicing the battery or installing a computer component CAUTION To reduce the risk of fire connect only to a circuit provided with 20 OR15002. Press Display button once to choose between Sensitivity LCD Always On Self Test and ESC Functions When the function is chosen press 2 seconds to enter Mode Setup screen or If the function you select is ESC press 2 seconds and you will leave the Function Setup screen and return to LCD 7 Status Display screen without changing any settings The Mode details are described in the following table Press Display button to choose the mode you prefer When the mode is chosen press 8 seconds to save the setting If the Display button is not touched for 3 minutes you will leave Setup Mode and return to UPS LCD Status Display screen Function Setup Mode Setup Icon Description aI Low 86 1 42Vac INPUT UTPUT ESTIMATE RUN_TIME II l ee ll Medium Sensitivity 88 139Vac ce ui ESTIMATE RUN_TIME III n j f l ll High 90 136Vac INPUT UTPUT ESTIMATE RUN_TIME III africa on Loo I LCD Always On ci oa EEA Off I _ IM ba im il al Tre a ESTIMATE RUN_TIME CZI f ll Self Test Tre a EEN ZCI M al ka ba kd ESC N A This unit is least sensitive to voltage fluctuations This is the default setting This unit is most sensitive to voltage fluctuations The LCD is always on whether or not the LCD button is pressed In Line Mode if the LCD display button is not touched for 1 minute the UPS will enter Sleeping Mode
3. During a severe brownout or blackout this icon appears and an alarm sounds two short beeps followed by a pause to indicate the UPS is operating from its internal batteries During a prolonged brownout or blackout the alarm will beep rapidly every 1 2 second and the BATT CAPACITY meter shows one 20 capacity segment shaded The capacity depends on how much load added and the runtime left You can setup the Low Battery Threshold through PowerPanel Business Edition software to indicate the UPS s batteries are nearly out of power You should save files and turn off your equipment immediately or allow the software to shut the system down 6 AVR Automatic Voltage Regulation icon This icon appears whenever your UPS is automatically correcting low AC line voltage without using battery power This is a normal automatic operation of your UPS and no action is required on your part 7 SILENT MODE icon This icon appears whenever the UPS is in silent mode The buzzer does not beep during silent mode until the battery reaches low capacity 8 OVERLOAD icon This icon appears and an alarm sounds to indicate the battery supplied outlets are overloaded To clear the overload unplug some of your equipment from the battery supplied outlets until the icon turns off and the alarm stops 9 FAULT icon This icon appears if there is a problem with the UPS Contact CyberPower Systems at tech cyberpowersystems com for further help and support F01 Battery Mode
4. Outlets On Battery Output Wave Operating Temperature 32 F to 104 F 0 C to 40 C Operating Relative 6 i Humidity 0 to 90 non condensing sen x xt a Net Weight 55 1lbs 25kg 59 3lbs 26 9kg 60lbs 27 2kg Batterv Tvpe 12V 7Ah 12V 8 5Ah 12V 8 5Ah y YP RBP433 CyberPower RBP435 CyberPower RBP435 CyberPower ii 8 hours from total discharge Typical Battery Life 3 to 6 years depending on number of discharge recharge cycles Recommended Battery Sealed Maintenance Free Lead Acid Battery Safety Approvals UL1778 CSA C22 2 No 107 3 FCC DoC Class B SYSTEM FUNCTIONAL BLOCK DIAGRAM Surge Suppressor Input Output Inverter Normal Mode sn gt Battery Mode EEE gt Battery 10 CYBERPOWER GREENPOWER UPS TECHNOLOGY Advanced Energy Saving Patented Bypass Technology CyberPower s patented GreenPower UPS with Bypass Technology reduces UPS energy costs by up to 75 compared to conventional UPS models Even when utility power is normal conventional UPS models constantly pass power through a transformer By contrast under normal conditions the advanced circuitry of a GreenPower UPS bypasses the transformer As a result the power efficiency is significantly increased while ENERGY SAVING decreasing waste heat using less energy and reducing energy costs porns es When an abnormal power condition occurs the GreenPower UPS automatically runs power through its transformer to
5. The LCD will not appear until the display button is pressed In Battery Mode the LCD is always on The Self Test function is on In Line Mode the UPS will switch to battery mode to simulate the power failure condition In Battery Mode the UPS has no action The Self Test function is off The UPS has no action Return to the LCD Status Display screen DEFINITION FOR LCD ICONS amp AUDIBLE INDICATION 4 On Off OF Jot Norma S Off On Off Beeps twice Utility Failure The UPS is providing power to every 30 seconds battery power supplied outlets from its battery Rapid Beepin Utility Failure The UPS is providing battery P ping power Rapid beeping indicates the unit will every 1 2 second run out of power shortly Battery Overload Occurs when connected equipment exceeds the listed capacity of the Off On On Constantiane UPS Turn the UPS off unplug at least one piece of equipment from battery outlets wait 10 seconds reset the circuit breaker and turn the unit on TROUBLESHOOTING Circuit breaker button is projecting from the side of the unit Turn the UPS off and unplug at least one Circuit breaker has tripped due piece of equipment Wait 10 seconds reset to an overload the circuit breaker by depressing the button and then turn the UPS on pu the battery by leaving the UPS The UPS does not perform plugged In expected runtime Contact CyberPower Systems about Battery is worn out replac
6. power demands of these devices may overload and damage the unit 3 To protect a fax phone or modem connect a telephone cable or network cable from the wall jack outlet to the IN jack of the UPS Connect a telephone cable or network a cable from the OUT jack of the UPS to a fax machine telephone modem or network Lon devices 4 Plug the UPS into a 2 pole 3 wire grounded receptacle wall outlet Make sure the wall branch outlet is protected by a fuse or circuit breaker and does not service equipment D with large electrical demands e g air conditioner copier etc The warranty prohibits a 2 the use of extension cords outlet strips and surge strips A t 5 Press the power switch to turn the unit on The Power On indicator light will illuminate and the unit will beep If an overload is detected an audible alarm will sound and the unit will emit one long beep To correct this turn the UPS off and unplug at least one piece of equipment from the battery power supplied outlets Make sure the circuit breaker is depressed and then turn the UPS on 6 To maintain optimal battery charge leave the UPS plugged into an AC outlet at all times 7 To store the UPS for an extended period cover it and store with the battery fully charged While in storage recharge the battery every three months to ensure battery life 8 To use PowerPanel Business Edition software connect the serial cable to the serial port or the USB port on both
7. PFCRT2U and OR2200PFCRT2U or 30 0R2200PFCRT2Ua amperes maximum branch circuit over current protection in accordance with the National Electric Code ANSI NFPA 70 CAUTION The UPS is suitable for use in a computer room as defined in the Standard for the Protection of Electronic Computer Data Processing Equipment ANSI NFPA 75 DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT CyberPower Systems does not sell products for life support or medical applications DO NOT use in any circumstance that would affect the operation and safety of life support equipment medical applications or patient care DO NOT USE WITH OR NEAR AQUARIUMS To reduce the risk of fire or electric shock do not use with or near an aquarium Condensation from the aquarium can cause the unit to short out INSTALLING YOUR UPS SYSTEM INTRODUCTION Thank you for selecting a CyberPower Systems UPS product This UPS is designed to provide unsurpassed power protection operation and performance during the lifetime of the product UNPACKING Inspect the UPS upon receipt The box should contain the following a UPS unit x 1 b User s manual x 1 c Rack mount brackets x 2 d Vertical stands x 2 e Telephone cable x 1 f Emergency Power Off cable gray x 1 g PowerPanel Business Edition software CD x 1 h Serial cable x 2 i USB A B type cable x 1 j Warranty registration card x 1 SUPPORTS PFC POWER SUPPLIES This CyberPower UPS system supports High Efficiency powe
8. R Batteries are considered HAZARDOUS WASTE and must be disposed of properly Most retailers that sell lead acid batteries collect used batteries for recycling as required by local regulations DEFINITION FOR ILLUMINATED LCD INDICATORS 1 INPUT voltage meter This meter measures the AC voltage that the UPS system is receiving from the utility wall outlet The UPS is designed C res i through the use of automatic voltage regulation to continuously correct ce e I E output voltage to connected equipment to a safe 110 120 voltage output range In the event of a complete power loss severe brownout or over voltage the UPS relies on its internal battery to supply consistent ui 110 120 output voltage The INPUT voltage meter can be used as a Lt eee diagnostic tool to identify poor quality input power 2 OUTPUT voltage meter This meter measures in real time the AC The LCD display indicates a variety of UPS voltage that the UPS system is providing to the computer such as operational conditions All descriptions apply when the UPS is plugged into an AC outlet normal line mode AVR mode and battery backup mode Note The iid turned bj orwiven the URE Ison ballet OUTPUT voltage meter shows the status of the battery backup outlets 3 ESTIMATED RUN TIME This displays the run time estimate of the UPS with current battery capacity and load 4 NORMAL icon This icon appears when the UPS is working under normal conditions 5 BATTERY icon
9. d or intended for use with the Product such as laser printers appliances aquariums medical or life support devices etc What are the Limitations The sole and exclusive remedies of the Initial Customer are those provided by this Warranty 1 This Warranty does not apply unless the Product and the equipment that was connected to it were connected to properly wired and grounded outlets including compliance with electrical and safety codes of the most current electrical code without the use of any adapters or other connectors 2 The Product must have been plugged directly into the power source and the equipment connected to the Product must be directly connected to the Product and not daisy chained together in serial fashion with any extension cords another Product or device similar to the Product surge suppressor or power tap Any such installation voids the Limited Warranty 3 The Product and equipment connected to it must have been used properly in a suitable and proper environment and in conformance with any license instruction manual or warnings provided with the Product and the equipment connected to it 4 The Product must have been used at all times within the limitations on the Product s VA capacity Where Can I Get More Information For further information please feel free to contact CyberPower at CyberPower Systems USA Inc 4241 12 Ave E STE 400 Shakopee MN 55379 call us at 877 297 6937 or send us an e mail
10. ds if you sell or otherwise transfer the Product How Do You Get Service 1 Call us at 877 297 6937 or write to us at CyberPower Systems USA Inc 4241 12 Ave E STE 400 Shakopee MN 55379 or send us an e mail message at claims cyberpowersystems com for instructions 2 When you contact CyberPower identify the Product the Purchase Date and the item s of Connected Equipment Have information on all applicable insurance or other resources of recovery payment that are available to the Initial Customer and Request a Claim Number 3 You must provide a dated Proof of Purchase receipt or other proof of the original purchase and provide a description of the defect 4 Pack and ship the product to CyberPower and if requested the item s of Connected Equipment a repair cost estimate for the damage to the Connected Equipment and all claim forms that CyberPower provides to you Show the Claim Number on the shipping label or include it with the product You must prepay all shipping costs you are responsible for packaging and shipment and you must pay the cost of the repair estimate How Long Do I Have To Make A Claim All claims must be made within ten days of the occurrence What Will We Do To Correct Problems CyberPower will inspect and examine the Product If the Product is defective in material or workmanship CyberPower will repair or replace it at CyberPower s expense or if CyberPower is unable to or decides not to repair or r
11. ement batteries at tech cyberpowersystems com The on off switch is designed Tum the UPS off Wait 10 seconds and then j 9 P I amp Y turn the UPS on turning it off and on The unit is not connected to an The unit must be connected to a 110 120V AC outlet 60Hz outlet The UPS will not turn on Contact CyberPower Systems about The battery is worn out replacement batteries at tech cyberpowersystems com Mechanical problem Contact CyberPower Systems at l tech cyberpowersystems com Connect the USB serial cable to the UPS The USB serial cable is not unit and an open USB serial port on the connected back of the computer You must use the cable that came with the unit i Check the back of the computer for an Powerranel Business The USB serial cable is additional USB serial port Move the cable Edition is inactive all connected to the wrong port to this port Icons are gray Th ti i idi Shutdown your computer and turn the UPS senta penne off Wait 10 seconds and turn the UPS back on This should reset the unit cable that came with the unit unit for the software Additional troubleshooting information can be found under Support at www CPSww com TECHNICAL SPECIFICATIONS On Battery Output A Voltage 120Vac 5 Transfer Time 4ms Typical Max Load for UPS Outlets 8 Outlets 1500VA 900W 2000VA 1320W 2200VA 1320W Max Load for Full Time Surge Protection outlets 12 5 Amps 16 7 Amps 18 3 Amps 8
12. eplace the Product if defective within a reasonable time CyberPower will refund to you the full purchase price you paid for the Product purchase receipt showing price paid is required If it appears that our Product failed to protect any equipment plugged into it we will also send you forms for making your claim for the connected equipment We will repair or replace the equipment that was damaged because of the failure of our Product or pay you the fair market value NOT REPLACEMENT COST of the equipment at of the time of the damage We will use Orion Blue Book or another a third party valuation guide or eBay craigslist or other source to establish that amount Our maximum liability is limited to 200 000 for the OR1500PFCRT2U 250 000 for the OR2200PFCRT2U and OR2200PFCRT2Ua Who Pays For Shipping We pay when we send items to you you pay when you send items to us What isn t covered by the warranty 1 This Warranty does not cover any software that was damaged or needs to be replaced due to the failure of the Product or any data that is lost as a result of the failure or the restoration of data or records or the reinstallation of software 2 This Warranty does not cover or apply to misuse modification operation or storage outside environmental limits of the Product or the equipment connected to it nor for damage while in transit or in storage nor if there has been improper operation or maintenance or use with items not designe
13. equipments from the outlet and have an electrician verify the outlet is properly wired The unit will not provide surge protection without being plugged into a grounded and properly wired wall outlet 4 Coax Cable DSS Surge Protection The Coax Cable DSS surge protection ports will protect any cable modem CATV converter or DSS receiver 13 Serial Port Primary The serial port allows connection and communication between the UPS and the computer Serial Port Il Dry Contact Dry contact produces information for equipment that can utilize dry contact signals 4 EPO Emergency Power Off Port Use the provided gray cable to connect to a special EPO contact switch Follow the appropriate circuit diagram below to wire the cable to your EPO configuration The EPO remote AMI switch is a switch installed in an outside area connected to the unit via the Emergency Power Off cable In case of an emergency it can be used to immediately cut off power from OPTION 2 USER SUPPLIED NORMALLY OPEN SWITCH the UPS SNMP HTTP Network Slot Remove the cover panel to install an optional RMCARD to PLUG remotely monitor and manage your UPS over a network OPTION 1 USER SUPPLIED NORMALLY CLOSED SWITCH 4 5 JUMPER N O EPO SWITCH NO CONNECTION BATTERY REPLACEMENT REPLACING THE BATTERY Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the battery CAUTION Servicing of the battery should only be performed by trained personnel famil
14. iar with batteries and their precautions For more information on battery replacement contact your dealer or call the number on this manual Replacement of batteries located in an OPERATOR ACCESS AREA 1 When replacing batteries replace with the same number of the following battery CyberPower RBP433 for the OR1500PFCRT2U CyberPower RBP435 for the OR2200PFCRT2U and OR2200PFCRT2Ua 2 CAUTION Risk of Energy Hazard 12 V maximum 7 for the OR1500PFCRT2U or 8 5 for the OR2200PFCRT2U and OR2200PFCRT2Ua Ampere hour battery Before replacing batteries remove conductive jewelry such as chains wrist watches and rings High energy conducted through these materials could cause severe burns 3 CAUTION Do not dispose of batteries in a fire The batteries may explode 4 CAUTION Do not open or mutilate batteries Released material is harmful to the skin and eyes It may be toxic CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO LOCAL REGULATIONS BATTERY REPLACEMENT PROCEDURE Remove the right side front panel Remove the three retaining screws of the cable protection cover then remove the cover Disconnect the black and red cable Insert the new battery pack Assemble the screws cover cable and front panel in the reverse sequence of above steps Recharge the unit for 4 8 hours to ensure the UPS performs expected runtime Remove the four retaining screws REMINDE
15. message at claims cyberpowersystems com 12
16. olts or exceeds 140 volts the units automatically switch to battery back up power HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT 1 Ensure that the equipment plugged into the outlet does not exceed the UPS unit s rated capacity 1500VA 900W for OR1500PFCRT2U 2000VA 1320W for OR2200PFCRT2U and 2200VA 1320W for OR2200PFCRT2Ua If the rated capacities of the unit are exceeded an overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip 2 There are many factors that can affect the amount of power that your computer system will require It is suggested that the load placed on the battery outlets not exceed 80 of the unit s capacity HARDWARE INSTALLATION GUIDE 1 Your new UPS may be used immediately upon receipt However recharging the battery for at least 8 hours is highly recommended to ensure that the battery s maximum charge capacity is achieved A loss of charge may occur during shipping and storage To recharge the battery simply leave the unit plugged into an AC outlet 2 With the UPS unit turned off and unplugged connect your computer monitor and any other peripherals requiring battery backup into the battery power supplied outlets For pluggable equipment the socket outlet shall be installed near the equipment and shall be easily accessible DO NOT plug a laser printer paper shredder copier space heater vacuum sump pump or other large electrical devices into the UPS The
17. or Line Mode Overload fault F02 Battery Output Short fault F03 Charger Fault F04 Internal Fault 10 BATT CAPACITY meter This meter displays the approximate charge level in 20 increments of the UPS s internal battery During a blackout or severe brownout the UPS switches to battery power the BATTERY icon appears and the charge level decreases 11 LOAD CAPACITY meter This meter displays the approximate output load level in 20 increments of the UPS battery outlets Advanced LCD Functions Setup There are advanced LCD functions that can be setup through LCD Display button 1 Mute Enable or disable any audible alarm caused by an event 2 Sensitivity Control the sensitivity of the UPS to switch to Battery Mode by selecting UPS shutdown voltage range The higher the sensitivity the easier the UPS will switch to Battery Mode 3 LCD Always On Keep the LCD always lit 4 Self Test Perform a test in Line Mode to test Battery Mode function It will return to Line Mode after the test is completed 5 ESC Leave setup mode without changing any settings and return to LCD status display screen o For the Mute function press Display button for 2 seconds to enable or disable audible alarm When you enable audible alarm the Silent icon is not lit When you disable audible alarm the Silent icon is lit LET For the Sensitivity LCD Always On Self Test and ESC functions press Display button for 8 seconds to enter Function Setup screen
18. r supplies with Power Factor Correction PFC PFC is used to improve the efficiency of power delivery The current US Energy Star Program Requirements for Computers version 5 0 mandates PFC for all power supplies over 100 watts Additionally programs such as 80 Plus are often used to identify high efficiency power supplies with PFC WHAT IS AVR The OR1500PFCRT2U OR2200PFCRT2U OR2200PFCRT2Ua provides complete power protection from utility power that is not always consistent The OR1500PFCRT2U features 1840 Joules of surge protection and the OR2200PFCRT2U OR2200PFCRT2Ua features 2060 Joules of surge protection Both units provide long lasting battery backup during power outages with maintenance free batteries The OR1500PFCRT2U OR2200PFCRT2U OR2200PFCRT2Ua ensures consistent power to your computer system and includes software that will automatically save your open files and shutdown your computer system during a utility power loss AUTOMATIC VOLTAGE REGULATOR The OR1500PFCRT2U OR2200PFCRT2U OR2200PFCRT2Ua stabilizes inconsistent utility power voltage to nominal levels that are safe for equipment Inconsistent incoming utility power may be damaging to important data files and hardware but with Automatic Voltage Regulation AVR damaging voltage levels are corrected to safe levels AVR automatically increases low utility power and decreases high utility power to a consistent and safe 110 120 volts If incoming utility voltage drops below 90 v
19. regulate voltage and provide safe power Since utility power is normal over 88 of the time the GreenPower UPS operates primarily in its efficient bypass mode The GreenPower UPS is also manufactured in accordance with the Restriction on Hazardous Substances ROHS directive making it one of the most environmentally friendly on the market today LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE Read the following terms and conditions carefully before using the CyberPower OR1500PFCRT2U OR2200PFCRT2U OR2200PFCRT2Ua the Product By using the Product you consent to be bound by and become a party to the terms and conditions of this Limited Warranty and Connected Equipment Guarantee together referred to as this Warranty If you do not agree to the terms and conditions of this Warranty you should return the Product for a full refund prior to using it Who is Providing this Warranty CyberPower Systems USA Inc CyberPower provides this Limited Warranty What Does This Warranty Cover This warranty covers defects in materials and workmanship in the Product under normal use and conditions It also covers equipment that was connected to the Product and damaged because of the failure of the Product What is the Period of Coverage This warranty covers the Product for three years and connected equipment for as long as you own the Product Who Is Covered This warranty only covers the original purchaser Coverage en
20. rmation using icons and messages For more information please review the Definitions for Illuminated LCD Indicators section below 4 LCD function selection switch The switch can be used to select the LCD display contents including input output voltage and estimated run time etc 8 Full Time Battery Powered and Surge Protected Outlets The unit has eight battery powered surge suppression outlets for connected equipments to ensure temporary uninterrupted operation of your equipment during a power failure DO NOT plug a laser printer paper shredder copier space heater vacuum Sump pump or other large electrical devices into the UPS The power demands of these devices may overload and damage the unit AC Input Power Cord Heavy duty extra long power cord M Output Circuit Breaker Resettable circuit breakers provide output optimal overload protection Input Circuit Breaker Resettable circuit breakers provide input optimal overload protection 9 USB Port The USB port allows connection and communication between the USB port on the computer and the UPS unit Communication Protection Ports Communication protection ports will protect any standard modem fax telephone line network or Ethernet connection RJ11 RJ45 d Wiring Fault Indicator red This LED indicator will illuminate to warn the user that a wiring problem exists such as bad ground missing ground or reversed wiring If this is illuminated disconnect all electrical
21. the UPS and the computer These OR units include one serial port one dry contact and one USB port to allow connection and communication between the UPS and computers Serial port Il produces basic information for equipment that can utilize a dry contact UPS The primary computer with PowerPanel Business Edition installed is the computer that you will use to control the UPS and make changes to the operation of the UPS When there is a power failure the computer connected to the Primary port will start to shut down after a user controlled delay PowerPanel Business Edition will save and close any open files prior to shutting down the system Ba D D J The equipment that Install PowerPanel Install PowerPanel can read information Business Edition Business Edition from dry contact BASIC OPERATION DESCRIPTION Seria Port PRIMARY D Power Switch Master on off switch for equipment connected to the UPS Power On Indicator blue This LED is illuminated when the utility power is normal and the UPS outlets are providing power free of surges and spikes 3 LCD module display Intelligent LCD panel shows all the UPS info
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