CyberPower UP625 uninterruptible power supply (UPS)
Contents
1. User s Manual for UP625 UPS UP825 UPS ADDITIONAL INSTALLATION TIPS CAN BE FOUND AT www cyberpowersystems com FAQs htm CyberPower TABLE OF CONTENTS IMPORTANT SAFETY WARNINGG 00 e eee e eee etna teen eee eas 1 INSTALLING YOUR UPS SYSTEM 0 0c ccc eee eee eee ea ene eats 2 UNEA E N cee a eerste cease E EE E E E 2 HARDWARE INSTALLATION GUIDE 0 cece eee eee eee eee eee 2 FRONT PANEL AND REAR PANEL DESCRIPTION essere 2 BATTERY REPLACEMENT AND STORAGE ce ceceee eee eee eee eee eaten es 4 BATTERY REPLACEMENT PROCEDURE 0 2 ceceeeeeeeeeteeeetetteee et TO UB BOO TING asses ass ce dc cee eee aaan iaa na 6 TECHNICAL SPECIFICATIONS 00 e eee e eee enen at eeee ee 7 DEFINITION FOR ILLUMINATED LED INDICATORS 8 LIMITED WARRANTY AND POWER CONTROL GUARANTEE 8 Thank you for purchasing a CyberPower Systems Product To enjoy all the features and benefits of this Uninterruptible Power System UPS please read and follow all installation and operation instructions completely This UPS is designed to provide guaranteed power protection for connected electronic equipment The accompanying PowerPanel Plus software saves data closes open applications and automatically shuts down your computer system in an intelligent and orderly manner UP625 UP825 Guaranteed Uninterruptible Power System IMPORTANT SAFETY WARNINGS SAVE THE2. 1 Loss of or damage to data records or software or the restoration of data or records or the reinstallation of software 2 Damage from causes other than AC Power Line Transients spikes or surges on properly installed grounded and code compliant 120 volt power lines in the United States and Canada transients surges or spikes on standard telephone land lines PBX telephone equipment lines or Base 10T Ethernet lines when properly installed and connected This exclusion applies for example to fluctuations in data transmission or reception by CATV or Therefore transmission or fluctuations or by transients in such transmission 3 Damage from any circumstance described as excluded above with respect to the product 4 Damages from fire flood wind rain rising water leakage or breakage of plumbing abuse misuse or alteration of either the product or the Connected Equipment UP625 UP825 Guaranteed Uninterruptible Power System a Exclusion of Consequential and Other Damages The sole and exclusive remedies of the Initial Customer are those provided by the Limited Warranty and Power Control Guarantee CyberPower excludes any liability for personal injury under the Limited Warranty and Power Control Guarantee CyberPower excludes any liability for direct indirect special incidental or consequential damages whether for damage to or loss of property loss of profits business interruption loss of information or data EXCEPT FOR AND
3. ONLY FOR the specific limited agreement of CYBERPOWER to provide certain warranty benefits regarding Connected Equipment under the CYBERPOWER Power Control Guarantee NOTE Some States or Provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply to you DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT OR OTHER HIGH RISK ACTIVITIES CyberPower does not sell the Products for use in high risk activities The Product is not designed or intended for use in hazardous environments requiring fail safe performance including the operation of nuclear facilities aircraft navigation or communication systems air traffic control weapons systems life support or medical applications or for use in any circumstance in which the failure of the Product could lead directly to death personal injury or severe physical or property damage or that would affect operation or safety of any medical or life support device collectively High Risk Activities CyberPower expressly disclaims any express or implied warranty of fitness for High Risk Activities CyberPower does not authorize use of any of its products use in any High Risk Activities ANY SUCH USE IS IMPROPER AND IS A MISUSE OF CYBERPOWER PRODUCTS The Limited Warranty and the Power Control Guarantee are governed by the laws of the United States and the State of Minnesota without reference to conflict of law principles The application
4. installing a computer component CAUTION DO NOT USE WITH OR NEAR AQUARIUMS To reduce the risk of fire do not use with or near aquariums Condensation from the aquarium can come in contact with metal current contacts and cause the machine to short out CyberPower INSTALLING YOUR UPS SYSTEM UNPACKING Inspect the UPS upon receipt The box should contain the following 1 UPS Unit 1 PowerPanel Plus Software Disk 1 Serial Interface Cable DB 9 1 Telephone Cable 1 User s Manual 1 Warranty Registration Card HARDWARE INSTALLATION GUIDE 1 Connect the equipments to your UPS outlets Items such as copiers laser printers vacuums space heaters or other large electrical devices should not be connected to the UPS The power demand of your connected equipment cannot exceed the maximum total power rating of your UPS Connect your UPS power cord into a two pole three wire ya grounding receptacle only Please avoid using extension Poa cords and adapter plugs To maintain optimal battery B a charge leave the UPS plugged in at all times Press the UPS power button to turn it on The Power On indicator will be illuminated Green Install your optional software and accessories To use the software simply connect the enclosed serial interface cable to the serial port on the UPS and an open serial port on the computer BASIC OPERATION FRONT PANEL AND REAR PANEL DESCRIPTION Serer a
5. l A l a roa rd i LJ E tl D all am J E E 3 al L k th UP625 UP825 Guaranteed Uninterruptible Power System Power Button Press the power button to turn the UPS ON or OFF Power On Indicator This LED is illuminated when the utility condition is normal and the UPS outlets are providing clean power free of surges and spikes Using Battery Indicator This illuminates during utility failure indicating that the battery is supplying power to the battery power supplied outlets Battery Backup and Surge Protection Outlets B Provides three battery powered and surge protected outlets for connected equipment to insure temporary uninterrupted operation during a power failure and protection against surges and spikes Surge Protection Outlets a Provides three surge protected only outlets for connected equipment Circuit Breaker Reset for Overload Protection Resetable circuit breakers provide optimal overload protection When an overload occurs the circuit breaker will pop and the UPS will switch to battery back up mode Unplug at least one item from the UPS and press the circuit breaker in to reset it Serial Port to PC This port allows connection and communication from the DB 9 serial or USB port on the computer to the UPS unit The UPS communicates its status to the PowerPanel Plus software This interface is also compatible with the UPS service p
6. of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded Contact Information The address for CyberPower Systems USA Inc is 5555 12th Ave East Suite 110 Shakopee MN 55379 and its phone number is 952 403 9500 CyberPower is the warrantor under this Limited Warranty You may also contact CyberPower on the Internet at www cyberpowersystems com CyberPower
7. on warranty coverage apply CyberPower will as CyberPower elects as permitted by law repair replace or pay the Agreed Damage Amount defined below for the item s of your electronic equipment directly and properly connected to the product the Connected Equipment if that Connected Equipment is x damaged by AC power line transients spikes or surges on properly installed grounded and code compliant 120 volt power lines in the United States and Canada or by transients surges or spikes on standard telephone equipment lines or Base 10 100T Ethernet lines that are properly installed and connected a Power Disturbance and y is directly plugged into and properly connected to a CyberPower Product in its original condition which is properly operated when a Power Disturbance passes through the CyberPower Product and y 1 exhausts the protection capacity of the CyberPower Product or y 2 damages the CyberPower Product This provision sets out the only liability of any character of CyberPower for direct indirect special consequential and or incidental damages under our Limited Warranty applies only to Connected Equipment and all such Liability is limited to the Agreed Damage Amount To make a Warranty claim for damage to Connected Equipment under the Power Control Guarantee you must do the following 1 Have completed and returned the CyberPower Warranty card or provide reasonable proof of purchase for example a sales receipt that e
8. within three 3 years of the event for which you want to make a claim for warranty service 2 Call CyberPower at 952 403 9500 write to CyberPower at 5555 12th Ave East Suite 110 Shakopee MN 55379 or e mail CyberPower at tech cyberpowersystems com within ten 10 days of the event for which you want to make a claim for warranty service 3 When you contact CyberPower identify the Product the Purchase Date and request Return Materials Authorization RMA information from CyberPower 4 Pack and ship the Product to CyberPower as instructed in your RMA Show the RMA code on the shipping label or include it with the Product You MUST prepay all shipping costs and you are responsible for packaging and shipment CyberPower SS SSS SSS SS CyberPower will inspect and examine the Product within ten 10 days of receipt If the Product is not as warranted CyberPower will repair or replace the Product and return it to you at CyberPower s expense or if CyberPower is unable to or decides not to repair or replace the Product if defective within a reasonable time CyberPower will refund to you the full purchase price you paid for the Product purchase receipt showing price paid is required POWER CONTROL GUARANTEE If you are the Initial Purchaser and the Product is still covered by the Limited Warranty the Power Control Guarantee provides protection for damage to equipment connected to the Product Connected Equipment subject
9. 450W nput input Voltage Range Frequency Range 57 63 Hz On Battery Output Voltage On Battery Output Frequency Transfer Time Typical Surge Protection and Filtering Lightning Surge Protection Internet Ready DSL Phone RJ11 RJ45 One In One Out FAX Modem Protection One In One Out Physical Total of UPS Receptacles Maximum Dimensions 28 3cm 9 1cm 16 4cm Weight 6 4kg 7 5kg EPa Maintenance Free Lead 12V 7AHx1 12V 9AHx1 Acid Battery User Replaceable Yes Hot Swappable Battery Pack Typical Recharge Time Warning Diagnostics Indicators Power On Using Battery Wiring Fault Audible Alarms On Battery Low Battery Overload Power Panel Plus Software CyberPower DEFINITIONS FOR ILLUMINATED LED INDICATORS Wiring g Circuit Fault Battery Breaker Off Normal On ep e e Gal Off On Off Set Utility Failure The UPS is providing battery power to the Battery Power Supplied outlets Off Set Utility Failure The UPS is providing battery power The rapid beeps indicate the battery will run out of charge within a few minutes On Off On Overload Occurs in the Full time Surge Protection Outlets Turn the UPS off and unplug at least one piece of equipment from the UPS Wait 5 seconds reset the circuit breaker and turn the UPS on Overload Occurs in the Battery power Supplied Long Outlets Turn the UPS off and unplug at least one Off On Off On Off Set Beep piece of equipment from th
10. SE INSTRUCTIONS This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries Please read and follow all instructions carefully during installation and operation of the unit Read this manual thoroughly before attempting to unpack install or operate CAUTION The UPS must be connected to an AC power outlet with fuse or circuit breaker protection DO NOT plug the machine into an outlet that is not grounded If you need to de energize this equipment turn off and unplug the UPS CAUTION DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT CyberPower Systems does not sell products for life support or medical applications DO NOT use in any circumstance that would affect operation or safety of any life support equipment with any medical applications or patient care CAUTION The battery can energize hazardous live parts inside even when the AC input power is disconnected CAUTION To prevent the risk of fire or electric shock install in a temperature and humidity controlled indoor area free of conductive contaminants Please see specifications for acceptable temperature and humidity range CAUTION To reduce the risk of electric shock do not remove the cover except to service the battery No user serviceable parts inside except for the battery CAUTION To avoid electrical shock turn off the unit and unplug it from the AC power source before servicing the battery or
11. e UPS Wait 5 seconds reset the circuit breaker and turn the UPS on Electrical Wiring Fault This indicates a wiring a problem such as a bad ground missed ground or reversed wiring within the AC outlet User is Oman on Swor Set Up None advised to disconnect all electrical equipment from the outlet and have the outlet checked by an electrician LIMITED WARRANTY AND POWER CONTROL GUARANTEE In purchasing UP625 UP825 in the United States or Canada the original end user receives a Limited Warranty and CyberPower s Power Control Guarantee from CyberPower Systems USA Inc for ease of reading referred to as CyberPower The Limited Warranty and the Power Control Guarantee are intended to be the initial end user s exclusive rights and remedies The Limited Warranty and the Power Control Guarantee are separate all though they are related Limited Warranty The original end user referred to as the Initial Customer receives an express limited warranty for the UP625 UP 825 referred to as the Limited Warranty purchased from CyberPower referred to as the Product The Limited Warranty is for the Product itself The terms of the Limited Warranty are explained below Power Control Guarantee CyberPower also provides the Initial Customer with protection in the event that the Product is not free from defects in materials and workmanship and certain equipment connected to the Product is damaged the Power Control Guarantee T
12. e battery fully charged Recharge the battery every three months to insure battery life If the battery remains uncharged for an extended period of time it may suffer permanent loss of capacity CyberPower TROUBLESHOOTING Problem Possible Cause The UPS does not Batteries are not fully Recharge the battery by leaving the perform expected charged UPS plugged in runtime Battery s capacity Contact CyberPower Systems at diminishes over time and tech cyberpowersystems com use The UPS will not turn on The on off switch is Turn the UPS off Wait 10 seconds designed to prevent damage and then turn the UPS on by rapidly turning it off and on The unit is not connected to The unit must be connected to a an AC outlet 110 120v 60Hz outlet The battery is worn out Contact CyberPower Systems at tech cyberpowersystems com Mechanical problem Contact CyberPower Systems at tech cyberpowersystems com Outlets do not provide Circuit breaker is tripped Turn the UPS off and unplug at least power to equipment due to overload one piece of equipment Wait 10 seconds reset the circuit breaker and then turn the UPS on Batteries are discharged Allow the unit to recharge for at least 4 hours Unit has been damaged by Contact CyberPower Systems at a surge or spike tech cyberpowersystems com UP625 UP825 Guaranteed Uninterruptible Power System TECHNICAL SPECIFICATIONS Capacity VA 625VA 825VA Capacity Watts 340W
13. ected Equipment is covered by the Power Control Guarantee CyberPower will in addition to Limited Warranty remedies for the CyberPower Product itself repair or pay the costs of repair or replace the Connected Equipment or at the option of CyberPower as permitted by law pay to the Initial Customer the Agreed Damage Amouni up to the aggregate limits stated below for all item s of Initial Customer s Connected Equipment The Agreed Damage Amount for all items of Initial Customer s Connected Equipment shall be the lesser of the amount determined under Clause 1 or 2 below reduced by any amounts described in Clause 3 below 1 The fair market value of the Connected Equipment as established by the lower of a the average price the same or similar items are being sold for on E bay b the price list of Orion Blue Book on the date of occurrence or if such price list is no longer published a published or announced price list reasonably selected by CyberPower or c the lowest price the same or similar items can be purchased for in the United States or 2 The aggregate ceiling amount for all Connected Equipment as set forth below minus 3 The amount s of all payment you have or are entitled to receive from insurance other warranties extended warranties or from other sources or persons for the Connected Equipment or damage to such equipment so that CyberPower s maximum liability shall be reduced to reflect all such other payments or
14. he Power Control Guarantee protects the Initial Customer for damage to equipment plugged into the Product The terms of the Power Control Guarantee are explained below The Limited Warranty and the Power Control Guarantee are subject to the terms set forth 8 UP625 UP825 Guaranteed Uninterruptible Power System below Additionally State or Provincial law may adjust the terms of the Limited Warranty or the Power Control Guarantee or the State or Province may impose additional obligations or additional implied warranties To the extent necessary to comply with those laws the terms of the Limited Warranty and the Power Control Guarantee should be read to adjust to those requirements only to the extent necessary to comply with such local law If you are an Initial Customer you are asked to read the following terms and conditions carefully before using the Product By using the Product you consent to be bound by and become a party to the Limited Warranty and Power Control Guarantee If you do not agree to the terms and conditions of the Limited Warranty and Power Control Guarantee you should return the Product for a full refund prior to using it REGISTRATION CyberPower requests that you complete and return the Warranty Registration Card enclosed with the Product or register the Product at its website www cyberpowersystems com to establish that you are the original end user consumer purchaser of the Product and therefore entitled coverage
15. inadvertently grounded remove source of ground CONTACT WITH A GROUNDED BATTERY CAN RESULT IN ELECTRICAL SHOCK The likelihood of such shock will be reduced if such grounds are removed during installation and maintenance applicable to a UPS and a remote battery supply not having a grounded circuit BATTERY REPLACEMENT PROCEDURE 1 Turn off and unplug all connected equipment 2 Turn the UPS off and unplug it from the AC power source 3 Turn the UPS upside down 4 Remove the 4 retaining screws and remove the cover UP625 UP825 Guaranteed Uninterruptible Power System 5 Remove the battery from the compartment 6 Disconnect the battery wires from the battery 7 Install the replacement battery by connecting the red wire to the positive terminal of the battery and connecting the black wire to the negative terminal of the battery 8 Slide the battery back into the compartment 9 Replace the cover and the 4 retaining screws 10 Recharge the unit for 4 8 hours to ensure the UPS performs expected runtime REMINDER Batteries are considered HAZARDOUS WASTE and must be disposed of properly Contact your local government for more information about proper disposal and recycling of batteries STORAGE First turn off your UPS and disconnect its power cord from the wall outlet Disconnect all cables connected to the UPS to avoid battery drain To store your UPS for an extended period cover it and store with th
16. rovided by Windows NT Windows 2000 and Windows XP Network Protection Ports RJ45 RJ11 m These ports protect standard network cables and telephone cables CyberPower BATTERY REPLACEMENT AND STORAGE Contact your dealer or call the number in this manual for information on battery replacement The order numbers for the battery are as follows BA UP625 for UP625 BA UP825 for UP825 CAUTION Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the battery Service the battery under the supervision of personnel knowledgeable of batteries and their precautions Keep unauthorized personnel away from batteries CAUTION Use only the specified type of battery See your dealer for replacement batteries CAUTION The battery may present the risk of electrical shock Do not dispose of batteries in a fire as it may explode Follow all local ordinances regarding proper disposal of batteries CAUTION Do not open or mutilate the batteries Release electrolyte is harmful to the skin and eyes and may be toxic CAUTION A battery can present a high risk of short circuit current and electrical shock Take the following precautions before replacing the battery 1 Remove all watches rings or other metal objects 2 Only use tools with insulated handles 3 DO NOT lay tools or other metal parts on top of battery or any battery terminals 4 Wear rubber gloves and boots 5 Determine if the battery is inadvertently grounded If
17. sources of recovery CyberPower UP625 50 000 00 UP825 75 000 00 4 If CyberPower replaces the connected equipment or pays to the Initial Customer the Agreed Damage Amount the Initial Customer shall transfer all item s to CyberPower without warranty by the Initial Customer but free of lien or other interest CONDITIONS COMMON TO THE LIMITED WARRANTY AND THE POWER CONTROL GUARANTEE The Limited Warranty and the Power Control Guarantee are the only and the exclusive express warranty of CyberPower with respect to the Product This exclusion of other express warranties applies to written and oral express warranties CyberPower Any Implied Warranty of Merchantability or for Fitness for a Particular Purpose if applicable to the Product is limited in duration to the period of ownership by the Initial Customer This provision shall NOT create any Implied Warranty or Merchantability or of Fitness for a Particular Purpose that would not otherwise apply to the Product NOTE Some States do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you LIMITATION THE LIMITED WARRANTY AND THE POWER CONTROL GUARANTEE DO NOT COVER The Limited Warranty and the Power Control Guarantee are intended to exclusive rights and remedies and replace any other rights to the extent allowed by law 1 As to CyberPower products the limited warranty does not cover or apply to misuse modification operation or s
18. stablishes you as the original 10 UP625 UP825 Guaranteed Uninterruptible Power System end user consumer purchaser of the product 2 Call CyberPower at 952 403 9500 write to CyberPower at 5555 12th Ave East Suite 110 Shakopee MN 55379 or e mail CyberPower at tech cyberpowersystems com within ten 10 days of the date of the event for which you wish to make a claim for warranty service 3 When you contact CyberPower identify the Product the Purchase Date and the item s of Connected Equipment Have information on all applicable insurance or other resources of recovery payment that are available to the Initial Customer and the name of the power utility supplier for the location of the connected equipment and Request a Return Materials Authorization RMA 4 Pack and ship the product to CyberPower and if requested the item s of Connected Equipment a repair cost estimate for the damage to the Connected Equipment and all claim forms that CyberPower provides to you Show the RMA number on the shipping label or include it with the product Initial Customer shall prepay all shipping costs and is responsible for packaging and shipment CyberPower will inspect and examine the Product and the item s of Connected Equipment or at CyberPower s election your written statement and repair cost estimate for those item s You must return the product for inspection If the Product is warranted under the Limited Warranty and the damage to Conn
19. to certain terms and limitations The Power Control Guarantee is not first dollar coverage CyberPower s obligation is reduced by any amounts that Initial Customer is entitled to recover from other sources regarding the Connected Equipment including insurance other warranty or extended warranty coverage whether or not the Initial Customer makes a claim for recovery including but not limited to a claim under any applicable insurance other warranty or extended warranty The Power Control Guarantee is separate from the Limited Warranty but they are related The Limited Warranty does not cover Connected Equipment but as is explained below to be covered under the Power Control Guarantee the Connected Equipment must have been damaged due to a failure of the Product that is covered by the Limited Warranty The Connected Equipment must have been damaged due to a defect in materials or workmanship of the Product and the Product must still be covered by the Limited Warranty and the Initial Customer has made a valid claim for the Product under the Limited Warranty In the event of damage to the Connected Equipment your exclusive remedy and CyberPower s sole obligations are as follows for Connected Equipment If a the Product purchased and owned by you is defective in material or workmanship under the Limited Warranty or any applicable Implied Warranty b the Limited Warranty requirements have been met and c none of the limitations or exclusions
20. torage outside environmental limits for the Products in transit in shipment or in storage damage or deterioration improper operation or maintenance or use with items or equipment not designed or intended for use with the product 2 As to Connected Equipment the Power Control Guarantee covers only damage within the specific terms of the Power Control Guarantee to Connected Equipment and only up to the applicable aggregate ceiling amount The Power Control Guarantee does not cover damage to Connected Equipment or apply if the product has been operated in a failure mode or not in compliance with CyberPower operating instructions and manuals or if the Connected Equipment has been operated in a failure mode or not in compliance with the instructions and manuals of its manufacturer vendor The Limited Warranty and the Power Control Guarantee Do Not Apply Unless The Initial Customer 1 Has properly connected the Product and the Connected Equipment to properly wired and grounded outlets including compliance with electrical and safety codes of the most current electrical code ANS NFPA 70 without the use of any adapters extension cords of other connectors 2 Has provided a suitable and proper environment for use and installation of the Product and Connected Equipment 3 Has properly installed and operated the CyberPower Product and Connected equipment CyberPower Does Not Cover or Undertake Any Liability in Any Event for Any of the Following
21. under the Limited Warranty and the Power Control Guarantee Registration is not required for Limited Warranty coverage but note if you do not complete a registration card you will be required to provide proof of purchase as described below to have the benefits of this Limited Warranty LIMITED WARRANTY CyberPower warrants to you the Initial Purchaser that the Product will be free from defects in material and workmanship for three years from the date of original purchase subject to the terms of this Limited Warranty To be covered you must still be the owner of the Product at the time of the failure that results in the claim made under this Limited Warranty Your exclusive remedy and CyberPower s sole obligations are as follows for the Product If a the CyberPower Product you purchased and still own is defective in material or workmanship under this Limited Warranty or any applicable warranty imposed by law and b all Limited Warranty requirements have been met CyberPower will repair or replace the Product if it proves to be defective in material or workmanship during the Warranty Period To make a Limited Warranty claim on a Product you must do the following 1 Complete and return the CyberPower Warranty Registration Card or provide reasonable proof of purchase for example a sales receipt that establishes you as the Initial Customer the original end user consumer purchaser of the Product and prove that the Product was purchased
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