Tripp Lite Keyspan High-Speed 4-Port DB9 Serial Serial DB9 to USB Adapter Hub
Contents
1. 2014 10 11 49 AM Keyspan Serial Assistant Mac Keyspan Serial Assistant The Keyspan Serial Assistant s Settings menu is located in the Menu bar and provides access to the following command s Keyspan Serial Assistant File Window EYEE Un install USB Serial Extension e The Un install USB Serial Extension command un installs the Keyspan USB Serial extension To un install the USA 49WG select this command from the menu delete the Keyspan Serial Assistant application and restart your computer Troubleshooting If you are having problems with your Keyspan Serial to USB Adapter Hub please read the following instructions to assist you in troubleshooting e Launch the Keyspan Serial Assistant to confirm that your USA 49WG is in the list of available adapters e Make certain that your serial device is powered on and connected to a port on the USA 49WG e Check your serial device s software configuration confirming that it is configured to use the serial adapter port and that the correct COM port is being referenced Please refer to your serial device s documentation for instructions on how to select switch configure a serial port in that software 14 07 250 93339A indd 16 8 6 2014 10 11 49 AM Serial Ports Pinout 1 2 3 4 5 6 7 8 9 Pin Name Signal Designation 1 DCD Data Carrier Detect Input 2 RX Received Data Input 3 TX Transmitted Data Output 4 DTR Data Terminal Ready Output2. 5 GND Ground 6 DSR Data Set Ready Input T RTS Request To Send Output 8 CTS Clear To Send Input 9 RI Ring Indicator Input In order to ensure compliance with emission specifications cables should be shielded using braided shields and metal hoods with complete 100 contact between the shields and hoods External Loopback Connector Information The Keyspan Serial Assistant allows you to perform two types of loopback tests internal and external The external test requires the use of a special loopback connector This connector requires a DB9 Female Loopback plug with the following wiring Pin s Wired To Pin s 1 lt gt 4 8 2 lt gt 3 6 lt gt 1 9 17 14 07 250 93339A indd 17 8 6 2014 10 11 50 AM LED Behavior The USA 49WG comes equipped with LEDs that report the status of the Keyspan adapter USB hardware and serial port Color State Status Red Off The Keyspan adapter is not connected or not receiving power from your computer Red On The Keyspan adapter is connected and is receiving power from your computer Green Off The Keyspan adapter software and hard and Red light On ware are working properly The Keyspan serial port is available for use Green On The Keyspan serial port is in use by an Steady light application on your computer and is ready to send and receive data to and from your serial device Green On The Keyspan serial port is sending and or Blinki
3. 50 93339A indd 12 8 6 2014 10 11 49 AM Keyspan Serial Assistant Delete All Keyspan USB 4 Port Serial Adapter Port Mappings The Delete All Keyspan USB 4 Port Serial Adapter Port Mappings button clears the Windows registry of all Keyspan USB 4 Port Serial Adapter COM port numbers and Keyspan USB information This allows Windows to create new COM port assignments Note This option is for advanced users only Diagnostics Tab Keyspan USA49WG 1 Serial Adapter Assistant T s J o lgad Adapter Status Properties Port Mapping Diagnostics Help Adapter Status Error Log 16 24 08 USA49WG1 Adapter INSERTED COM3 COM4 COM5 COI Log Debug Events Open Data Monitor Window The Diagnostics tab in the Keyspan Serial Assistant reports diagnostic information about your Keyspan adapter s software and hardware This information is useful if you are trying to solve problems with Tripp Lite s technical support staff The following section explains the items in this tab 13 14 07 250 93339A indd 13 8 6 2014 10 11 49 AM Keyspan Serial Assistant Adapter Status Error Log 12 18 05 USA49W Adapter REMOVED COM4 COM5 COME CO amp 12 18 06 USA49 W Adapter INSERTED COM3 COM5 COME CO The Adapter Status Error Log box displays the status of your Keyspan adapter hardware and software It detects if the Keyspan driver is installed and whether or not a Keyspan adapter is connected Clear Log
4. Keyspan USB 4 Port Serial Adapter Port COM The COM Port List box shows any connected Keyspan USB 4 Port Serial Adapter its COM port numbers and COM port statuses You can also see any other COM ports that have been assigned or reserved on your computer if you enable or check the Show All COM Assignments check box M Show All COM Assignments Enable or check the Show All COM Assignments check box to display ALL of the COM port name and numbers that have been registered on your computer This includes COM ports for other devices Note You may have COM ports assigned or set aside for hardware that may not be installed on your computer depending on how your computer was setup by its manufacturer COM port mapping for selected adapter port JCOM a in use The COM port mapping pull down menu allows you to reassign the selected Keyspan COM port in the COM port list window This window also reports whether a COM port is in use In this menu In use means that the selected COM port has been assigned or reserved It is highly recommended that you only change the COM port mapping to COM ports that are not in use Note The Com port mapping pull down menu allows you to change the COM port mapping to any COM port including those that have already been assigned in use Changing the COM port mapping to a COM port that is in use may render any hardware and or software using that port inoperable 12 14 07 2
5. Owner s Manual Keyspan 4 Port RS232 Serial to USB Adapter Hub Model USA 49WG v2 PROTECT YOUR INVESTMENT Register your product for quicker service and ultimate peace of mind You could also win an ISOBAR6ULTRA surge protector a 50 value www tripplite com warranty TRIPP LITE Manufacturing Excellence KEYSPAN 1111 W 35th Street Chicago IL 60609 USA www tripplite com support Copyright 2014 Tripp Lite All rights reserved All trademarks and registered trademarks are the sole property of their respective owners 14 07 250 93339A indd 1 8 6 2014 10 11 48 AM Package Contents e USA 49WG v2 e USB A B Device Cable 6 ft e Driver CD e Owner s Manual Optional Accessories e U022 Series USB 2 0 A B Device Cables e URO22 Series Reversible USB 2 0 A B Device Cables e P520 006 RS232 Serial Straight through Extension Cable 6 ft System Requirements e An available USB port e A PC running Windows XP or later e A Mac computer running OS X 10 6 8 or later Add up to four RS232 serial ports via a single USB port on your computer Supports data transfer rates up to 460Kbps LEDs show adapter status and data activity RS232 serial ports appear as standard COM ports COM port numbers are assigned based on what is available e g If COM ports 1 and 2 are occupied on your computer the first COM port to be assigned will be 3 Bus Powered No external power adapter required Analytic Tools I
6. Window The Clear Log Window button clears the Adapter Status Error Log box Log Debug Events Enable or check the Log Debug Events check box to display all of the Keyspan adapter s debug events as well as the driver events This option can be turned on and off Open Data Monitor Window The Open Data Monitor Window button opens the Keyspan adapter s Line Monitor Data Monitor window The Line Monitor displays all data and all modem control state changes sent to and from the USB 4 Port Serial Adapter 14 14 07 250 93339A indd 14 8 6 2014 10 11 49 AM Keyspan Serial Assistant Help Tab The Help tab in the Keyspan Serial Assistant displays the version Keyspan USA49WG 1 Serial Adapter Assistant e J taal FM Adapter Status Properties Port Mapping Diagnostics Help ee Keyspan USA4IWG 1 Serial Adapter USA 49WG 1 Copyright 2013 Tripp Lite Inc All Rights Reserved Filename Ver Build Date Assistant usa4Swalasst64 exe 1 0 749 08 13 2013 12 28 PM CleanReg cl49wrreg64 dll 1 0 749 08 13 2013 12 28 PM USB Driver 49wrusb64 sys 1 0 0 749 08 13 2013 12 28 PM Port Driver 49wrport64 sys 1 0 0 749 08 13 2013 12 28 PM Firmware Version String Jul 23 2013 19 07 54 Boot Ver 1 0 715 7 Enable Tool Tips numbers of the different components in your Keyspan USB Serial Adapter installation You can also enable Tool Tips on screen help 14 07 250 93339A indd 15 15 8 6
7. connected to your computer use the Adapter pull down menu to select which USA 49WG you would like to configure If you only have one Keyspan USB 4 Port Serial Adapter you will not need to change the selection Port h Mi COM3 IDLE If you have more than one serial port on your Keyspan adapter the Port pull down menu allows you to select which serial port you want to modify or test You can also see the serial port s COM port number and its COM port status next to the Port pull down menu Test All Serial Ports on this Adapter Test This Serial Port The Test This Serial Port button tests the selected COM port in the Port pull down menu The test performed is the one selected in the Serial Test Options box The Test All Serial Ports on this Adapter button tests all of the COM ports on the selected adapter in the Adapter pull down menu Test Mode TX Only C Ext LoopBack The Test Mode box allows you to specify the type of test that will be performed when you press the Jest This Serial Port button 8 14 07 250 93339A indd 8 8 6 2014 10 11 49 AM Keyspan Serial Assistant There are 2 types of tests e TX Only Use this test to test only the transmit Tx signals of the Keyspan adapter e Ext LoopBack Use this test for sending and receiving data This test sends data out the selected serial port and waits to receive it via a special Loopback connector You can find more information about this special Loopback connector
8. ed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation 19 14 07 250 93339A indd 19 8 6 2014 10 11 50 AM Warranty and Product Registration If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Any changes or modifications to this equipment not expressly approved by Tripp Lite could void the user s authority to operate this equipment WEEE Compliance Information for Tripp Lite Customers and Recyclers European Union Under the Waste Electrical and Electronic Equipment WEEE Directive and implementing regulations when customers buy new electrical and electronic equipment from Tripp Lite they are entitled to e Send old equipment for recycling on a one for one like for like basis this varies ma depending on the country e Send the new equipment back for recycling when this ultimately becomes waste Use of this equipment i
9. escription of all the relevant text boxes and menus found in the Keyspan Serial Assistant You can also obtain this information by turning on the Enable Too Tips check box in the Help tab in the Assistant window Adapter Status Tab The Adapter Status tab shown in the previous section of this manual displays the status of your Keyspan adapter Specifically it shows the COM port number COM1 COM2 etc and the COM port status IDLE or BUSY If you have several Keyspan adapters of the same type they will all show up in this tab It s also the first place to check to see if your Keyspan adapter is working properly Properties Tab Keyspan USA49WG 1 Serial Adapter Assistant gig Adapter Status Properties Port Mapping Diagnostics Help Adapter Serial Configuration Adapter USA49WG1 1 v C0M3 COM4 COMS5 COME Test All Serial Ports on this Adapter Serial Port Options Serial Test Options Port 1 COM3 IDLE Test Mode mis TX Only Test This Serial Port C Ext LoopBack Test Type Quick Receive FIFO Buffer Size Continuous fis Default Test Speed 230400 v Baud Serial Test Status READY TO TEST 14 07 250 93339A indd 7 8 6 2014 10 11 48 AM Keyspan Serial Assistant The Properties tab allows you to test your Keyspan adapter and make changes to its behavior The following section explains the items in this tab Adapter usa49w 1 COM3 COM4 COM5 COME If you have multiple adapters
10. in the Serial Ports Pinout section in this manual Test Type Quick C Continuous The Test Type box allows you to specify how many times the selected test will be repeated when you press the test button Use the Quick option to perform the test once To perform a subsequent test press the Test This Serial Port button Use the Continuous option to repeat the test continuously To stop the test press the Stop Test button the Test This Serial Port button becomes the Stop Test button during a test Test Speed 230400 b Baud The Test Speed pull down menu allows you to specify the speed baud rate at which the port will be tested when you press the Test This Serial Port button Test Status READY TO TEST The Test Status box reports the test status or results of the selected COM port 14 07 250 93339A indd 9 8 6 2014 10 11 49 AM Keyspan Serial Assistant Receive FIFO Buffer Size 16 Default The Receive FIFO Buffer Size pull down menu allows you to configure the number of characters that are stored in the card s First In First Out input buffer FIFO before they are made available to the computer The default value of this parameter is 16 The Receive FIFO Buffer Size improves the reliability of data transfer at high speeds You can turn this option OFF for performance reasons This is not necessary in most cases Update Configuration The Update Configurati
11. l device s software which Keyspan serial port your device is connected to Most serial devices have software that allows you to select or configure which port the device is connected to Please refer to your serial device s documentation on how to set the serial port settings 14 07 250 93339A indd 3 8 6 2014 10 11 48 AM Configuring Your Serial Device 3 After you have determined where to select or configure your serial device s serial port settings navigate to that screen Here you will either have to select your device from a list of connected devices enter in the port number your device is connected to or some combination of both The port number for your device can be found using the Keyspan Serial Assistant Locate and open the Keyspan Serial Assistant via the Start gt Programs section in Windows or the Applications section in Mac In Windows locate the USA 49WG port that your device is connected to and use the COM port that has been assigned to it For Mac locate the USA 49WG port that your device is connected to The port number will be the last number in the port name See page 6 in Keyspan Serial Assistant section for details 4 Once you ve set your serial device s software to use the Keyspan serial port you are ready to start using your device 14 07 250 93339A indd 4 8 6 2014 10 11 48 AM Keyspan Serial Assistant Besides the required drivers the Keyspan USB Serial Adapter software installs an applicatio
12. n called Keyspan Serial Assistant This application is used to e Show the names of the installed serial ports e Determine the status of the adapter software and hardware e Assist in problem solving Launching the Keyspan Serial Assistant To launch the Keyspan Serial Assistant locate and open Keyspan Serial Assistant via the Start gt Programs menu in Windows or the Applications folder in Mac Upon opening the Keyspan Serial Assistant screen will appear The name of the Keyspan serial adapter will appear as USA 4OWG 1 The 1 at the end of the model name is to signify that this is the latest hardware version of the USA 49WG adapter Towards the left of the USA 49WG 1 will be a icon in the Windows assistant and an arrow icon in the Mac assistant Click on this icon to expand or collapse the list of serial ports 14 07 250 93339A indd 5 8 6 2014 10 11 48 AM Keyspan Serial Assistant Keyspan USA49WG 1 Serial Adapter Assistant Adapter Status Properties Port Mapping Diagnostics Help B USA49WG1 1 C0M3 Idle COM4 Idle COMS Idle COME Idle Windows Keyspan Serial Assistant O O Keyspan Serial Assistant Serial Ports v 1 USA49WG1 KeySerial1 USA49WG141P1 1 USA49WG141P2 2 USA49WG 14 1P3 3 USA49WG 14 1P4 4 Mac Keyspan Serial Assistant 6 14 07 250 93339A indd 6 8 6 2014 10 11 48 AM Keyspan Serial Assistant Windows Keyspan Serial Assistant The following is a d
13. n life support applications where failure of this equipment can reasonably be expected to cause the failure of the life support equipment or to significantly affect its safety or effectiveness is not recommended Do not use this equipment in the presence of a flammable anesthetic mixture with air oxygen or nitrous oxide Tripp Lite follows a policy of continuous improvement Product specifications are subject to change without notice OVER YEARS Manufacturing Excellence TRIPP LITE KEYSPAN 1111 W 35th Street Chicago IL 60609 USA www tripplite com support 2 0 14 07 250 93 339A revA 14 07 250 93339A indd 20 8 6 2014 10 11 50 AM
14. ncludes Windows line monitor and data trace software Easy Expansion Supports use of multiple adapters on one PC 2 14 07 250 93339A indd 2 8 6 2014 10 11 48 AM Installation 1 Prior to connecting the USA 49WG to your computer s USB port insert the driver CD that came with the product into your computer s CD drive 2 Open the CD and select the driver that is appropriate for your computer 3 After opening the driver installation file follow the prompts that appear to install the driver on your computer 4 When complete shutdown your computer and then connect the USA 49WG to an available USB port using the included USB cable 5 Power on the computer to complete the installation COM port numbers are assigned based on what is available e g If COM ports 1 and 2 are occupied on your computer the first COM port to be assigned will be 3 It is possible to have an adapter with COM3 COM8 COM9 and COM10 ports Configuring Your Serial Device The following instructions provide a basic overview of how to configure your software to use your Keyspan serial port For specific instructions on how to operate your serial device refer to that device s user manual 1 To configure your serial device for use with the USA 49WG you must connect it to an available DB9 port on the unit via a serial cable appropriate for your device 2 Prior to using your serial device with a Keyspan serial port you must first tell your seria
15. ng rapidly receiving data 18 14 07 250 93339A indd 18 8 6 2014 10 11 50 AM Warranty and Product Registration 2 YEAR LIMITED WARRANTY Seller warrants this product if used in accordance with all applicable instructions to be free from original defects in material and workmanship for a period of 2 years from the date of initial purchase If the product should prove defective in material or workmanship within that period Seller will repair or replace the product in its sole discretion Service under this Warranty can only be obtained by your delivering or shipping the product with all shipping or delivery charges prepaid to Tripp Lite 1111 W 35th Street Chicago IL GO609 USA Seller will pay return shipping charges Visit www tripplite com support before sending any equipment back for repair THIS WARRANTY DOES NOT APPLY TO NORMAL WEAR OR TO DAMAGE RESULTING FROM ACCIDENT MISUSE ABUSE OR NEGLECT SELLER MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY EXPRESSLY SET FORTH HEREIN EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ALL IMPLIED WARRANTIES INCLUDING ALL WARRANTIES OF MERCHANTABILITY OR FITNESS ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND THIS WARRANTY EXPRESSLY EXCLUDES ALL INCIDENTAL AND CONSEQUENTIAL DAMAGES Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of incidental or consequential damage
16. on button updates the Keyspan adapter with the changes you have made in the Properties tab Please note that these changes will take effect when you click the Update Configuration button 10 14 07 250 93339A indd 10 8 6 2014 10 11 49 AM Keyspan Serial Assistant Port Mapping Tab Adapter Status Properties Port Mapping Diagnostics Help Communications Port Communications Port COM2 COM3 Idle Keyspan USA49WG 1 Serial Adapter Port COM3 COM4 Idle Keyspan USA49WG 1 Serial Adapter Port COM4 COM5 Idle Keyspan USA49WG 1 Serial Adapter Port COM5 COM6 Idle Keyspan USA49WG 1 Serial Adapter Port COM6 M Show All COM Assignments This COM port is mapped to a known device connection state unknown COM1 in use v The Port Mapping tab in the Keyspan Serial Assistant allows you to Keyspan USA49W6 1 Serial Adapter Assistant foe lt m J Delete All Keyspan USA49WG 1 Serial Adapter COM Port Mappings change how COM port numbers are assigned to your Keyspan adapter The following section explains the items in this tab Important Please make sure you read this entire section Changing COM port assignments may render other hardware unusable 11 14 07 250 93339A indd 11 8 6 2014 10 11 49 AM Keyspan Serial Assistant an USB 4 Port Serial Adapter Port COM3 Keyspan USB 4 Port Serial Adapter Port COM5 COM5 Idle Keyspan USB 4 Port Serial Adapter Port COM6 COM6 Idle
17. s so the above limitations or exclusions may not apply to you This Warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction WARNING The individual user should take care to determine prior to use whether this device is suitable adequate or safe for the use intended Since individual applications are subject to great variation the manufacturer makes no representation or warranty as to the suitability or fitness of these devices for any specific application PRODUCT REGISTRATION Visit www tripplite com warranty today to register your new Tripp Lite product You ll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product No purchase necessary Void where prohibited Some restrictions apply See website for details FCC Notice Class B This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not install
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