APC Smart-UPS 3000VA USB & Serial RM 2U 120V NAFTA
Contents
1. low bat PowerChute soft tery warning level of Change the warning interval setting by line Teen about 2 minutes pressing the voltage sensitivity button u unat tended shutdown LY Dimlv illumi while pressing and holding the when approxi ree umi button mately 2 minutes A pally oF baiten oper warning level of Change the low battery warning inter ia fan eres about 5 minutes val setting to the time that the operat l l ing system or system software requires a No illumina to safely shut down tion low battery warning level is approximately 6 minutes Synchronized 0 seconds 0 60 120 180 240 Specify the time the UPS will wait Turn on Delay 300 360 420 sec after the return of utility power before onds turn on to avoid branch circuit over load High Transfer 100 V model 100 V model Set the high transfer point higher to Point 108 Vac 108 110 112 avoid unnecessary battery usage when 120 V model 114 Vac the utility voltage is usually high and 127 Vac 120 V model the connected equipment is specified 208 V model 127 130 133 to operate with input voltages this 225 Vac 136 Vac high 230 V model 208 V model 253 Vac 225 229 233 237 Vac 230 V model 253 257 261 265 Vac Low Transfer Point 100 V model 100V model Set the low transfer point lower when 92 Vac 92 90 88 86 Vac the utility voltage is usually low and 120 V model 120 V model the connected equipment is specified 106 Vac 97 1002. 103 to operate with input voltages this low 208 V model 106 Vac 182 Vac 208 V model 230 V model 170 174 178 208 Vac 182 Vac 230 V model 196 200 204 208 Vac Output Voltage 230 Vac 220 230 240 Vac Select the output voltage 230 V Model Only 4 STORAGE MAINTENANCE TRANSPORTING AND SERVICE Storage Store the UPS covered in a cool dry location with the batteries fully charged At 15 to 30 C 5 to 86 F charge the UPS battery every six months At 30 to 45 C 86 to 113 F charge the UPS battery every three months Replacing the Battery Module The UPS battery life differs based on usage and environment This UPS has an easy to replace hot swappable battery module Replacement is a safe procedure isolated from electrical hazards You may leave the UPS and connected equipment on during the replacement procedure See your dealer or contact APC at www apc com for information on re placement battery modules Refer to Mount the UPS in a Rack for instructions on battery removal and replacement amp Be sure to deliver the spent battery to a recycling facility or ship it to APC in the replacement battery packing material Once the battery s are disconnected the connected equipment is not protected from power outages Be careful during battery replacement the battery modules are heavy Transporting 1 Shut down and disconnect any equipment attached to the UPS 2 Shut down the UPS and disconnec
3. Rail Installation Install the rails following the instructions in the rail kit Placement of the UPS The UPS is heavy Select a location sturdy enough to handle the weight Do not operate the UPS in excessive dust or in temperature and humidity outside the specified limits q lil a x x PLACEMENT 1 2 5 cm roe Ae v pi v Mount the UPS in a Rack Your UPS model may vary from the examples depicted in this manual Install brackets as shown or at a 5 in 12 7 cm Remove the battery module to lighten the UPS setback during installation Note The module is heavy Install the UPS at or near the bottom of the Reinstall the battery module rack Connect the battery module Attach the front bezel Connect Equipment and Power to the UPS Startup 1 Connect equipment to the UPS A laser printer draws significantly more power than other types of equipment and may overload the UPS 2 Add optional accessories to the Smart Slot 3 Plug the UPS into a two pole three wire grounded receptacle only Avoid using extension cords 230 V model The power cord is supplied in the UPS cable kit The TVSS ground located on the rear panel of the UPS must be connected prior to connecting the utility power 4 120 V model Check the site wiring fault LED O located on the rear panel It will be illuminated if the UPS is plugged into an improperly wired utility power outle
4. Arc www apc com User Manual English APC Smart UPS 2200 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2U Rack Mount Uninterruptible Power Supply 990 1352A 11 2003 Introduction The APC Uninterruptible Power Supply UPS is designed to prevent blackouts brownouts sags and surges from reaching your equipment The uninterruptible power supply UPS filters small util ity line fluctuations and isolates your equipment from large disturbances by internally disconnecting from the utility line The UPS provides continuous power from its internal battery until the utility line returns to safe levels or the battery is fully discharged 1 INSTALLATION Unpack Read the Safety Guide before installing the UPS The User Manual and Safety Guide are acces sible on the supplied User Manuals CD and on the APC web site www apc com Inspect the UPS upon receipt Notify the carrier and dealer if there is damage The packaging is recyclable save it for reuse or dispose of it properly Check the package contents O UPS Q Front bezel Q Rail kit Q UPS literature kit containing u Smart UPS User Manuals CD u 120 208 230 V Models Only PowerChute CD Serial and USB communication cables Product documentation safety and warranty information Rack mounting brackets EPO Connector 2 Hardware Q 230 V Models Only U D O QO Input power cord Q Utility connector plug Q Alternate input power cord Q IEC Jumper cords UK customers
5. ILL APC BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically APC is not li able for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise Entire contents copyright 2003 by American Power Conversion Corporation All rights reserved Reproduc tion in whole or in part without permission is prohibited APC Smart UPS and PowerChute are registered trademarks of American Power Conversion Corporation All other trademarks are the property of their respective owners 15
6. attery operation 1 Use the EPO connector supplied with the UPS 2 Use anormally open contact to connect the 24 terminal to the IN terminal see diagram 3 Wire the four pin connector to the EPO system EPO Connector EPO Port located on rear panel Lit 24 The EPO interface is a Safety Extra Low Voltage SELV circuit Connect it only to other SELV circuits The EPO interface monitors circuits that have no determined voltage potential Such closure circuits may be provided by a switch or relay properly isolated from the utility To avoid damage to the UPS do not connect the EPO interface to any circuit other than a closure type circuit Use one of the following cable types to connect the UPS to the EPO switch e CL2 Class 2 cable for general use e CL2P Plenum cable for use in ducts plenums and other spaces used for environmental air e CL2R Riser cable for use in a vertical run in a floor to floor shaft e CLEX Limited use cable for use in dwellings and for use in raceways e For installation in Canada Use only CSA certified type ELC extra low voltage control cable 2 OPERATION Front Display Panel 084 096 067 072 050 048 033 024 ve 00 Load Battery 7 aa E NDICATOR DESCRIPTION Online The UPS is supplying utility power to the connected equipment see Troubleshoot ing The UPS is compensating for a high utility voltage VR Boost The UPS is compensating for a low utility vol
7. b y Ballybri n B usiness Park Galway Ireland N Billerica MA U S A Richard J Everctt Sr Regulatory Compliance Enginect fete Ee 5 Jan Galway Ireland Ray 5 Ballard Managing Director Europe 3 Jan 03 Limited Warranty American Power Conversion APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase Its obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase This warranty does not apply to equipment that has been damaged by acci dent negligence or misapplication or has been altered or modified in any way This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties there fore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT W
8. breaker Your system is experiencing a Have qualified service personnel check your facility for electrical prob period of low or high voltage lems If the problem continues contact the utility company for further as sistance THERE IS NO UTILITY POWER There is no utility power and 120 208 230 V models only Use the Cold Start feature to supply power to the UPS is off the connected equipment from the UPS battery Press the button for one second and release The UPS will beep briefly Jil Press and hold the D button again for about three seconds The unit will emit two beeps Release the button during the second beep 12 PROBLEM AND OR POSSIBLE SOLUTION CAUSE UPS OPERATES ON BATTERY ALTHOUGH LINE VOLTAGE EXISTS The UPS input circuit breaker Reduce the load on the UPS by unplugging equipment Reset the breaker tripped Very high low or distorted Move the UPS to a different outlet on a different circuit inexpensive fuel line voltage powered generators may distort the voltage Test the input voltage with the utility voltage display see Operation If acceptable to the connected equipment reduce the UPS sensitivity BATTERY CHARGE AND LOAD LEDS FLASH SIMULTANEOUSLY The UPS has shutdown Check that the room temperature is within the specified limits for operation The internal temperature of Check that the UPS is properly installed allowing for adequate ventilation the UPS has exceeded the allowable threshold fo
9. equired to correct the interference at his her own expense Shielded signal cables must be used with this prod uct to ensure compliance with the Class A FCC lim its 100 V MODELS LISTED 42C2 E95463 230 V models N394 This is a Class A product In a domestic envi ronment this product may cause radio interfer ence in which case the user may be required to take corrective actions ORB TDIERNLE JEH 2T0 TAN 8 EI 2BI AA VCCI OBE COK 7 52 A HERINE CT lt O JH 2 SIRR CRI 32 Mi HEA H A i 0 VL TOBSIIIERSABOAMRAERT 2 gt zR A24122 47 20 3737 Declaration of Conformity 2003 EC Declaration of Conformity We the unde lersigned declare under our sole responsibility that the equipment specified below conforms to the followin standards and directives Standards to Which Conformity Declared Pain k b ENSIS EN355024 no TECOS Application of Council Directives THAVEERC INER KEC Type of Equipment Power Supply Model Numbers SUAS3000RMI2U SUA2200RMI2U Manufacturer s Name and Address American Power Conversion 132 Fairgrounds Road be st Kingston Rhode Island 02292 USA a Power Conversion A F C b v Ballybritt Business Park Galway Ireland or American Power Conversion 2nd Strect PEZA Cav ie Ea onomic Zone Koeni o Cay ore APC Suzho Eee Ltd 339 Subong Zho Suzhou Industrial Te Suzhou sea 215021 PR Chin Toporter s Name and Address American Power Conversi ion A P C
10. ft for the voltage reading values are not listed on the Charge Charge UPS 100V 230V The display indicates the voltage is between the displayed value on the list and the 081 0266 next higher value see Troubleshooting Battery Operation The UPS switches to battery operation automatically 1f the utility power fails While running on bat tery an alarm beeps four times every 30 seconds Press the button to silence this alarm If the utility power does not return the UPS continues to supply power to the connected equipment until the battery is fully discharged If PowerChute is not being used files must be manually saved and the computer must be turned off before the UPS fully discharges the battery The UPS battery life differs based on usage and environment Refer to www apc com for on battery runtimes 3 USER CONFIGURABLE ITEMS NOTE SETTINGS ARE ADJUSTED THROUGH POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS FACTORY USER SELECTABLE FUNCTION DESCRIPTION DEFAULT CHOICES Automatic Self Every 14 days Every 7 days Set the interval at which the UPS will Test 336 hours 168 hours execute a self test On Startup Only No Self Test UPS ID UPS_ IDEN Up to eight charac Uniquely identify the UPS i e server ters alphanumeric name or location for network man agement purposes Date of Last Bat Manufacture Date mm dd yy Reset this date when you replace the tery Replacement battery module Min
11. imum Capacity 0 percent 0 15 30 45 50 60 Following a low battery shutdown the Before Return from 75 90 percent battery modules will be charged to the Shutdown specified percentage before powering connected equipment Voltage Sensitivity TE LE Adjust by pressing the voltage sensi High Brightly illu A A The UPS detects 8 Wwe e ea tivity button rear panel Use a ane ointed object such as a pen to do and reacts to line tivity p J pen voltage distortions SO by transferring to LY Dimly illumi Note In situations of poor power qual battery operation to nated medium sen ity the UPS may frequently transfer to protect connected sitivity battery operation If the connected equipment equipment can operate normally under No illumina such conditions reduce the sensitivity tion ow sensitivity setting to conserve battery capacity and service life Alarm Delay Con Enable Enable Mute Dis Mute ongoing alarms or disable all trol able alarms permanently Shutdown Delay 90 seconds 0 90 180 270 360 Set the interval between the time when 450 540 630 sec the UPS receives a shutdown com onds mand and the actual shutdown NOTE SETTINGS ARE ADJUSTED THROUGH POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS FACTORY USER SELECTABLE FUNCTION DESCRIPTION Low Battery Warn 7 LE The UPS will beep when 2 minutes of ing 2 minutes Brightly illu battery runtime remains minated
12. k the RMA on the outside of the package 5 Return the UPS by insured prepaid carrier to the address given to you by Customer Service Contact Information U S Customers Refer to www apc com support International Customers Refer to www apc com select the appropriate country from the country selection field and select the Support tab at the top of the web page 5 TROUBLESHOOTING Use the chart below to solve minor UPS installation and operation problems Refer to www apc com with complex UPS problems PROBLEM AND OR POSSIBLE SOLUTION CAUSE UPS WILL NOT TURN ON Battery not connected prop Check that the battery connector is fully snapped into position erly button not pushed Press the button once to power the UPS and the connected equipment UPS not connected to utility Check that the power cord is securely connected at both ends power supply Very low or no utility voltage Check the utility power supply to the UPS by plugging in a table lamp If the present light is very dim have the utility voltage checked UPS WILL NOT TURN OFF The UPS is experiencing an Do not attempt to use the UPS Unplug the UPS and have it serviced imme internal fault diately UPS BEEPS OCCASIONALLY Normal operating UPS beeps None The UPS is protecting the connected equipment from occasional util when running on battery ity power irregularities UPS IS NOT PROVIDING EXPECTED BACKUP TIME The UPS battery is weak due Charge
13. ovide power from batteries in the event of a utility voltage interruption If a continuous overload occurs while the UPS is on battery the unit turns off output in order to protect the UPS from possible damage THE REPLACE BATTERY BATTERY DISCONNECTED LED IS ILLUMINATED This LED flashes and short Check that the battery connectors are fully engaged beep is emitted every two sec onds to indicate the battery is disconnected Weak battery Allow the battery to recharge for 24 hours and perform a self test If the problem persists after recharging replace the battery Failure of a battery self test Allow the battery to recharge for 24 hours and perform another self test to This LED is illuminated and confirm the replace battery condition If the battery passes the self test the the UPS emits short beeps for alarm will stop and the LED will clear one minute The UPS repeats the alarm every five hours If the battery fails again it must be replaced The connected equipment is unaffected THE SITE WIRING FAULT LED ON THE REAR PANEL IS ILLUMINATED 120 V MODEL ONLY The UPS is plugged into an Wiring faults detected include missing ground hot neutral polarity reversal improperly wired utility power and overloaded neutral circuit outlet a er T Contact a qualified electrician to correct the building wiring THE INPUT CIRCUIT BREAKER TRIPS The UPS is overloaded Reduce the load on the UPS by unplugging equipment Reset the
14. r safe operation Allow the UPS to cool down Restart the UPS If the problem continues contact APC at www apc com support DIAGNOSTIC UTILITY VOLTAGE All five LEDs are illuminated The line voltage is extremely high and should be checked by an electrician There is no LED illumination If the UPS is plugged into a properly functioning utility power outlet the line voltage is extremely low There is no illumination The UPS is running on battery or it must be turned on The LED is blinking The UPS is running an internal self test 13 6 REGULATORY AND WARRANTY INFORMATION Regulatory Agency Approvals and Radio Frequency Warnings 120 208 V models BSMI fo eennz LISTED 4202 LR 63938 REDAN og 8 i a E95463 Bet PMH RMA der gt A EAE BY X J FEAR TETERA FH ARRAT EMER RRRA Hh SHAW R This equipment has been tested and found to com ply with the limits for a Class A digital device pur suant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is oper ated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be r
15. t see Troubleshooting 5 Turn on all connected equipment To use the UPS as a master on off switch be sure all con nected equipment is on 6 Press the button on the front panel to power the UPS e The battery charges to 90 capacity during the first four hours of normal operation Do not expect full battery run capability during this initial charge period 7 For optimal computer system security install PowerChute Smart UPS monitoring software Rear Panels 100 120 V 0 EE C O DTU TRIARII D s i Sao edge rar stew a oy a LX HETE MM 0 ssoo000 cooooe oO Basic Connectors Serial USB TVSS Use only interface kits approved by APC Port Port Screw Ma Use only the supplied cable to connect to the Serial Port A Tt A standard serial interface cable is incompatible with the UPS Serial and USB Ports cannot be used simultaneously The UPS features a transient voltage surge suppression TVSS screw for connecting the ground lead on surge suppression devices such as telephone and network line protectors Prior to connecting grounding cable disconnect the UPS from utility power Emergency Power Off The Emergency Power Off EPO feature is user configurable EPO provides immediate de energizing of connected equipment from a remote location without switching to b
16. t the UPS from the utility power outlet 3 Remove the front bezel and unplug the battery connector For shipping instructions and to obtain appropriate packing materials refer to www apc com support contact Service If the UPS requires service do not return it to the dealer Follow these steps 1 Review the problems discussed in Troubleshooting to eliminate common problems 2 Ifthe problem persists contact APC Customer Service through the APC web site www apc com support Note the model number of the UPS the serial number and the date purchased If you call APC Customer Service a technician will ask you to describe the problem and attempt to solve it over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA m Ifthe UPS is under warranty repairs are free Procedures for servicing or returning products may vary internationally Refer to the APC web site for country specific instructions 3 Pack the UPS in its original packaging If this 1s not available refer to www apc com support for information about obtaining a new set Pack the UPS properly to avoid damage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty m Always DISCONNECT THE BATTERY before shipping in compliance with U S De partment of Transportation DOT regulations The battery may remain in the UPS it does not have to be removed 4 Mar
17. tage The UPS is supplying battery power to the connected equipment Overload The connected loads are drawing more than the UPS power rating see Trouble So shooting Replace Battery The battery is disconnected or must be replaced see Troubleshooting Battery Discon nected FEATURE FUNCTION Power On Press this button to turn on the UPS read on for additional capabilities Power Off Press this button to turn off the UPS FEATURE FUNCTION Self Test Automatic The UPS performs a self test automatically when turned on and every two weeks thereafter by default During the self test the UPS briefly operates the connected equipment on battery Manual Press and hold the button for a few seconds to initiate the self test Cold Start When there is no utility power and the UPS is off the cold start feature will switch 208 120 230 V the UPS and connected equipment onto battery power see Troubleshooting models Only Diagnostic Utility The UPS has a diagnostic feature that displays the utility voltage Voltage The UPS starts a self test as part of this procedure The self test does not af 120V 208V fect the voltage display 0133 0246 7 0123 0228 Press and hold the button to view the utility voltage bar graph display After a 0115 0208 few seconds this five LED battery charge LJ display on the right of the front oe ae panel will show the utility input voltage Battery Battery Refer to the figure at le
18. the battery Batteries require recharging after extended outages to a recent outage or is near They can wear faster when put into service often or when operated at ele the end of the service life vated temperatures If the battery is near the end of the service life consider replacing the battery even if the replace battery LED is not yet illuminated ALL LEDS ARE ILLUMINATED AND THE UPS EMITS A CONSTANT BEEPING The UPS is experiencing an Do not attempt to use the UPS Turn off the UPS and have it serviced imme internal fault diately FRONT PANEL LEDS FLASH SEQUENTIALLY The UPS has been shut down None The UPS will restart automatically when utility power returns remotely through software or an optional accessory card ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET The UPS is shut down or the None The UPS will return to normal operation when the power is restored battery is discharged from an and the battery has a sufficient charge extended outage 11 PROBLEM AND OR POSSIBLE SOLUTION CAUSE THE OVERLOAD LED IS ILLUMINATED AND THE UPS EMITS A SUSTAINED ALARM TONE The UPS is overloaded The The alarm remains on until the overload is removed Disconnect nonessen connected equipment exceeds tial equipment from the UPS the maximum load as de fined in Specifications at WWw apc com The UPS continues to supply power as long as it is online and the circuit breaker does not trip the UPS will not pr
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