Elo Touch Solution 15A2
Contents
1. TILT 5 FROM VERTICAL TILT 75 FROM VERTICAL MONITOR FULLY COLLAPSFD Elo TouchSystems 15A2 User Guide 9 Display Orientation with Peripherals CUSTOMER DISPLAY s BIOMETRIC SCANNER MSR O 0000 SPEAKER BAR BARCODE SCANNER TILT 13 FROM VERTICAL o MONITOR FULLY COLLAPSED MINIMUM TILT WITH SPEAKER ACCESSORY MEN te EROM VERTICAL Elo TouchSystems 15A2 User Guide 10 Initial Turn On The initial setup of the operating system takes approximately 5 10 minutes Additional time may be needed depending on touchcomputer hardware configuration and connected devices To setup the Windows OS for the touchcomputer turn on the touchcomputer and follow the instructions on the screen Language Selection When the following window appears you have the option of changing the language used in menus and dialogs You can customize Windows XP lor diweni regions and languages Elo TouchSystems 15A2 User Guide 11 Select the Language tab The window shown below will appear Select the desired language in the drop down list labeled Language used in menus and dialogs Elo TouchSystems 15A2 User Guide 12 Time zone selection When the following window appears you may change the time zone date and or2. Touchcomputer User Guide 15A2 15 LCD Multifunction Touchcomputer Model ESY15A2 E Tyco Electronics TOJCHSYSTEMS Our commitment Your advantage Elo TouchSystems Touchcomputer User Guide 15 LCD Multifunction Touchcomputer 15A2 Revision B P N E293646 Elo TouchSystems 1 800 557 1458 www elotouch com Copyright 2008 Tyco Electronics All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise without prior written permission of Elo TouchSystems Disclaimer The information in this document is subject to change without notice Elo TouchSystems makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose References in this publication to Elo TouchSystems products or services do not imply that Elo TouchSystems intends to make them available in all countries in which Elo TouchSystems operates Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes Trademark Acknowledgments IntelliTouch SecureTouch AccuTouch
3. s options either 1 modifying or repairing the Product or 11 replacing the Product Such modification repair or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller s expense Buyer shall bear the risk of loss or damage in transit and may insure the Product Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective Modification or repair of Products may at Seller s option take place either at Seller s facilities or at Buyer s premises If Seller is unable to modify repair or replace a Product to conform to the warranty set forth above then Seller shall at Seller s option either refund to Buyer or credit to Buyer s account the purchase price of the Product less depreciation calculated on a straight line basis over Seller s stated Warranty Period Elo TouchSystems 15A2 User Guide 60 THESE REMEDIES SHALL BE THE BUYER S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE SELLER GRANTS NO OTHER WARRANTIES EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE REGARDING THE PRODUCTS THEIR FITNESS FOR ANY PUR POSE THEIR QUALITY THEIR MERCHANTABILITY THEIR NONINFRINGEMENT OR OTHERWISE NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHO RIZED TO MAKEANY WARRANTY FOR THE GOODS OTHER THAN THE WAR RANTY SET FORTH HEREIN SELLER S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF T
4. MonitorMouse TE logo and Tyco Electronics are trademarks Other product names mentioned herein may be trademarks or registered trademarks of their respective companies Tyco Electronics claims no interest in trade marks other than its own Elo TouchSystems 15A2 User Guide 3 Table of Contents Chapter 1 Setup 6 Unpacking Your Touchcomputer 0006 6 Product OvervieW ici 7 Front VIEW A 7 REAT VIEW issoria O i 7 DIGG 16 Wy E iodo 8 Base Bottom View asnos eii 8 Display Orientation c 0seeeeeeeeeeeeeeeees 9 Display Orientation with Peripherals 10 tal THOM vsccccanaessesacnantoeaenniatanndeabeassreonsatensecs 11 Language Selecionar nani 11 AP O 13 Test DEVICES naaa 14 TOUCOS CHC CI morena 14 CANNOT N A 14 Magnetic Stripe Reader MSR 008 15 Testing in USB MSR Keyboard Emulation Mode sciccscsastnsievswcosnasancacertinnaaios 15 Testing in USB HID Class MSR HID IMO GG sn a 15 Convert Keyboard Emulation HID Mode 16 Customer Display coccccccccnnnncnnnnnnnnnnnnss 17 Fingerprint R CAGED 4 sicvencousessutssausesetesvenscutveres 18 Barcode SCANT sssissinconaaravosvsacenadoanasersioanners 19 Enabling 2 D Scanning 21 Speaker Dar re UE A en enta ei 22 Wireless Calma a 23 A e o PE 23 Cash Drawer POI escitas oda 24 Chapter 2 Operation 26 COST EC ONTON suo paa 2I OSD NENU sconarn ia 2 DHOLCOUL KEYS berseru NEE 28 OSD HOCK OU escoria piano 28 Power Control ana i
5. Off maga Fan Enable Disable Request Image Transfer Abort Image Xfer F Viewfinder Start Video Transfer Beep Code 0 Abort Macro Sequence Send Macro Data After Abort II Elo TouchSystems 15A2 User Guide 20 Enabling 2 D Scanning The scanner default settings do not enable 2 D barcode reading ability In order to enable this option follow these steps e Scan the barcodes below to enable PDF417 and MicroPDF417 These are both types of 2 D barcodes Enable PDF417 01h Enable MicroP DF 417 01h e Now scan the barcode below to change the scanning pattern Using this scanning pattern will allow you to read 2 D barcodes you can still read 1 D Always Raster 02h barcodes also Elo TouchSystems 15A2 User Guide 21 Testing the Speaker Bar optional To test the speaker bar play any audio file on the touchcomputer and verify the sound emitting from the speakers NOTE If the speaker bar is connected to the touchcomputer the internal speakers will be disabled If there is an audio cable plugged into the audio output port on the I O panel both internal and speaker bar speakers will be disabled Elo TouchSystems 15A2 User Guide 22 Testing the Wireless Card optional To test the wireless card 1 From the desktop click Start gt Control Panel gt Network Connections 2 Double click the Wireless Network Connections icon to display available networks and verify that the wireless network i
6. TouchSystems 15A2 User Guide 14 Testing the Magnetic Stripe Reader MSR optional Testing in USB MSR Keyboard KB Emulation Mode 1 Double click the KB MSR Test icon to open the Notepad application 2 Slide the card through the MSR and verify that the data is displayed in the application window P Untitled Notepad Ele Gat Pome Yew bee pal 341234123412344b00 30Hnn 400021016445007420000007 125412341234134 06071012644074 ee Testing in USB MSR Human Interface Device HID Mode 1 Double click the HID MSR Test icon to start the test application 2 Click the Read Cards button 3 Slide the card through the MSR and verify that the data 1s displayed in the application window Swipe card Card Encode Type ITO Track 1 211111111111111111111 Track AI EEE Track 3 3733733733373373 37337 Elo TouchSystems 15A2 User Guide 15 Converting MSR from Keyboard Emulation to HID and vice versa 1 Double click the MSR Change Mode icon to start the switch application 2 Click on HID Mode to switch to HID mode OR click on Keyboard Mode to switch to Keyboard mode The dimmed box will indicate the current setting 3 Click Quit to close the window Select MSR Mode HID Made Elo TouchSystems 15A2 User Guide 16 Testing the Customer Display optional 1 Double click the CustDisplay Test icon 2 Verify that the device shows EloTouch Systems Customer Display on the display EloTouch Systems Customer Dis
7. an order acknowledgment delivered to Buyer Seller warrants to Buyer that the Product shall be free of defects in materials and work manship The warranty for the touchcomputer and components of the product is re gional please contact your regional office For contact information see page 62 or go to www elotouch com Seller makes no warranty regarding the model life of components Seller s suppliers may at any time and from time to time make changes in the components delivered as Products or components Buyer shall notify Seller in writing promptly and in no case later than thirty 30 days after discovery of the failure of any Product to conform to the warranty set forth above shall describe in commercially reasonable detail in such notice the symptoms associated with such failure and shall provide to Seller the opportunity to inspect such Products as installed if possible The notice must be received by Seller during the Warranty Period for such product unless otherwise directed in writing by the Seller Within thirty 30 days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and risk Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by at Seller
8. from vertical CAUTION In order to protect the LCD be sure to hold the base when adjusting the LCD and take care to not touch the screen Elo TouchSystems 15A2 User Guide 34 CHAPTER Upgrades Adding Peripherals When adding a peripheral complete installation and setup instructions are provided with the user installable kits The following peripherals are available in user installable kits MSR Customer Display Fingerprint reader Barcode scanner Speaker Bar Wireless MiniPCI card TV Tuner MiniPCI card ATSC and DVB T versions available RAM upgrade module Modem Daughter Card Elo TouchSystems 15A2 User Guide 35 CHAPTER Maintenance Elo TouchSystems 15A2 User Guide 36 Care and Handling of Your Touchcomputer H The following tips will help keep your Elo Touchcomputer functioning at the optimal level To avoid risk of electric shock do not disassemble the power adapter or display unit cabinet The unit is not user serviceable Remember to unplug the display unit from the power outlet before cleaning Do not use alcohol methyl ethyl or isopropyl or any strong dissolvent Do not use thinner or benzene abrasive cleaners or compressed air To clean the display unit cabinet use a cloth lightly dampened with a mild deter gent Avoid getting liquids inside your touchcomputer If liquid does get inside have a qualified service technician check it before you power it on again Do not wipe the screen
9. m Typical Tr 2 msec Tf 6 mesc typical 16 2 million color L R 70 70 typical U D 60 65 typical DDC1 2B AccuTouch IntelliTouch and Carroll Touch Acoustic Pulse Recognition Elo TouchSystems 15A2 User Guide 46 Power Supply Specifications The touchcomputer shall be powered by 12VDC from a universal type power supply brick with the following characteristics Input voltage 100 to 240 V Input frequency 50 60 Hz Output voltage 12V Output line and load regulation 5 Output current 10 Amps minimum Elo TouchSystems 15A2 User Guide 47 Touchscreen Specifications Available with AccuTouch five wire resistive AT Acoustic Pulse Recognition APR and IntelliTouch IT surface wave technology For detailed specifications please visit our website at www elotouch com Note Touch options may vary depending on region Elo TouchSystems 15A2 User Guide 48 Peripheral Specifications Magnetic Stripe Reader MSR The MSR is a USB 1 1 device which reads all three data stripes on standard credit cards or driver s licenses conforming to SO ANSI standards The MSR has foreign language capability The credit card is read by sliding the credit card through the MSR stripe side toward the display forward or backward The MSR is powered from the USB port no external power is needed The specifications are e Power source from USB port e Message format ASCII e Card speed 3 to 50 IPS e E
10. EN60950 Speakers internal One watt channel speakers in display head User controls Side Power and user controls with lockout function for public use Mounting options 100 mm VESA mount Removable base Other features Adjustable Base Fanless User accessible hard drive Touchscreen sealed to bezel and LCD Security lock receptacle Peripheral Options Magnetic Stripe Reader 3 tracks and Upgrades Customer Display 2 x 20 Fingerprint reader biometric External speaker bar 1 5 watt Barcode scanner Omnidirectional or 1 Dimensional Wireless Card MiniPCI TV Tuner MiniPCI ATSC or DVB T Modem Daughter Card Elo TouchSystems 15A2 User Guide 42 COM1 COM2 Connector RS232 Mode Signal Name Ground Receive Data RD Ees Clear to send CTS H Aiii Signal ground 1 Transmit Data TD Request to Send RTS 5 vdc 5 vdc return RS422 Mode Pin Definition for COM2 only Signal Name 7 5 vdc B 5 vdc return RS485 Mode Pin Definition for COM2 only Signal Name Ground DATA DATA Ground iii Signal ground Io l 2 3 L 5 El 5 vdc E 5 vdc return a 2 ES Signal ground CS 6 Io Elo TouchSystems 15A2 User Guide 43 RJ45 connector Pin Definition rs Signal Ground Transmit Data TD B Request to send DB9 connector Pin Definition Signal Name z a Receive Data RD Transmit Data TD Clear to Send CTS E Power Input Pin Definition Elo TouchSy
11. HE PURCHASE PRICE OF THE PRODUCT IN NO EVENTSHALLSELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTAL LATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL CONSEQUEN TIAL INDIRECT OR INCIDENTAL DAMAGES Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to 1 assessing the suitability for Buyer s intended use of the Products and of any system design or drawing and 11 determining the compliance of Buyer s use of the Products with applicable laws regulations codes and standards Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer s products which include or incorporate Products or compo nents manufactured or supplied by Seller Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer Buyer will indemnify Seller and hold Seller harmless from any liability claims loss cost or expenses including reasonable attorney s fees attributable to Buyer s prod ucts or representations or warranties concerning same Elo TouchSystems 15A2 User Guide 61 Check out Elo s Website www elotouch com Get the latest e Product information e Specifications e News on upcoming events e Press release e Software drivers Touchmonitor Newsletter Getting in Touch with Elo To find out more about Elo s extensive range of touch solution
12. Location al Calling card None Direct Dial j Cancel Note Concurrent use of the cash drawer port and the modem port is not feasible Elo TouchSystems 15A2 User Guide 25 CHAPTER Operation This chapter shows the user how to control the On Screen Display OSD and Power buttons use the I O panel securely mount the touchcomputer and adjust the display head All adjustments made to the OSD and Power controls are automatically saved User settings will remain unchanged after powering off on or in the case of a power failure User Control 0000 Elo TouchSystems 15A2 User Guide 26 OSD Control OSD Menu To display the OSD Menu press the Menu button 1 Press the UP button or DOWN button to toggle and the SELECT button to select among the different OSD sub menus and functions 2 When the function you want to change is shown press the SELECT button To adjust the value of the function 1 Pressing the UP button increases the value of the selected OSD control option 2 Pressing the DOWN button decreases the value of the selected OSD control option The OSD provides the following adjustments Audio Adjusts the audio volume level and provides muting function Brightness Adjusts the background luminance of the LCD panel Contrast Adjusts the contrast or the values of color gain RED GREEN or BLUE Color Control Sets color temperature values of 5500K 6500K 7500K 9300K or user defi
13. SD Elo TouchSystems 15A2 User Guide 28 Power Control Power Button The power button function can be set by the operating system under Control Panel gt Display Properties gt Screen Saver gt Power gt Advanced gt Power Buttons Dis play Properties ie x Tr Options Peopartion ASA ATA Theme Deakins Jcb Save Appearance Settings Foe Schemes Abarca Hibernate LIPS a Eeri the per ua Sege ral ward bs LA Dp urn A A A ie rompt hal parpucid aber comple ases bom alan Piss Butlin Doten Hiri Windows P TEA e fle press the peeve bullion on my compu Wat 1005 meras On peta paiiwaid protect Shut dewri Wiirde jami fuel bading and kava anda when presa the cheep button on my comouder To override all Operating System settings and shut down the touchcomputer press and hold the power button for 7 seconds Note This function will not work if the power button is locked as described in the section below Power Lockout You are able to lock and unlock the Power button The touchcomputer is defaulted in the unlocked position To lock the Power While the OSD is not displayed press the Menu button and DOWN simultaneously for 2 seconds A window will appear displaying Power Unlocked Continue to hold the buttons down for another 2 seconds When the window toggles to Power Locked release both buttons to lock the Power button To unlock the Power Press the Menu button and DOWN simultaneously for 2
14. Vista e RoHS compliant Note Concurrent use of the cash drawer port and the modem port is not feasible Elo TouchSystems 15A2 User Guide 54 Environmental Specifications Temperature Ranges Operating independent of altitude 0 Cto35C Non Operating independent of altitude 30 C to 60 C Humidity Operating non condensing 20 to 80 Non Operating 38 7 C maximum wet bulb temperature 5 to 95 Altitude Operating O to 12 000 feet 3 658m Equivalent to 14 7 to 10 1 psia Non Operating 0 to 40 000 feet 12 192m Equivalent to 14 7 to 4 4 psia Elo TouchSystems 15A2 User Guide 55 CHAPTER Technical Support Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer e The touchcomputer e The web e The phone Using the Touchcomputer You can access the support information from System Properties and clicking on the Support Information button You can get to System Properties by either of the following methods e Right click My Computer and choose Properties or e Click on the Start Button and select control panel and Double click on the System icon Using the Web www elotouch com go contactsupport Using the Phone Call toll free 1 800 557 1458 Elo TouchSystems 15A2 User Guide 56 Regulatory Information I Electrical Safety Information A Compliance is required with respect to the voltage frequency and current require
15. d may increase RF emission levels and may also present a lethal shock hazard to the user vil If you need additional help consult your dealer manufacturer or an experienced radio or television technician Elo TouchSystems 15A2 User Guide 58 Tyco Electronics Elo TouchSystems 301 Constitution Drive Menlo Park CA 94025 www elotouch com gt Tested To Comply With FOC Stancdarcs FOR OFFICE USE III Safety Label The following marks have been issued for the unit and appear on the safety label as shown in the illustration below 6K70 m This Class A digital apparatus meets all requirements of c UL US E162681 UL the Canadian Interference Causing Equipment Regulations a ITE Cet appareil num rique de la classe A respecte toutes les USTED N10051_ AR1352 exigences du R glement sur le mat riel brouilleur du Canada OR 2 ZAMBIA ect coe This device complies with Part 15 of the FCC Rules eK eM CATS Ee RES S sas Operation is subject to the following two conditions a This CE PO E E TALLETA TES device may not cause harmful interference and 2 This WTS LOERAMACEAAHNE X vcca device must accept any interference received including interference that may cause undesired operation Made in China 741427700808 7 C a E08C456789 a Lamp Contains Mercury SSY F IRA VOLTAGE N12V 104 Dispose of properly 3 Elo TouchSystems 15A2 User Guide 59 Warranty Except as otherwise stated herein or in
16. d pre wired with wireless antennas inside the chassis Typical specifications for the wireless card are MiniPCI interface Compliant to MiniPCI industry standard sizing 802 11b g compliant Two 2 UFL connectors Support for Windows 2000 Windows XP and Windows Vista 32 RoHS Compliant TV Tuner Card A TV tuner card can be installed in the touchcomputer to provide digital TV tuner capabilities All touchcomputers are TV Ready and pre wired with coaxial connectors inside the chassis The minimum specifications for the TV tuner card are MiniPCI interface Compliant to MiniPCI industry standard sizing ATSC version supports ATSC NTSC PAL SECAM with F connector input DVB T version supports DVT B NTSC PAL SECAM with TV aerial connector input RF input Support for Windows 2000 Windows XP and Windows Vista RoHS compliant Note Only one MiniPCI interface is available Concurrent use of wireless and TV Tuner is not feasible Elo TouchSystems 15A2 User Guide 53 Modem Card The modem card can be installed on the touchcomputer to provide modem capabilities All touchcomputers are Modem ready and are pre wired with the RJ11 internal cable The minimum specifications for the modem card are e MDC 1 5 compliant e Supports V 92 V 90 V 34 data e Supports 14 4 Kbits s fax e 12 pin interface with Tyco 1 179397 2 e 2 pin interface with Hirose TM18R 62 RJ11 port e Support for Windows 2000 Windows XP and Windows
17. e will not occur in any particular installation due to site spe cific factors 1 In order to meet emission and immunity requirements the user must observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturer s approved line cord c The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on b If you determine that this equipment is causing the interference try to correct the interference by using one or more of the following measures 1 Move the digital device away from the affected receiver 11 Reposition turn the digital device with respect to the affected receiver 111 Reorient the affected receiver s antenna iv Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits v Disconnect and remove any I O cables that the digital device does not use Unterminated I O cables are a potential source of high RF emission levels vi Plug the digital device into only a grounded outlet receptacle Do not use AC adapter plugs Removing or cutting the line cord groun
18. ial installation This equipment generates uses and can radiate radio fre quency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications B Notice to Users in Canada This equipment complies with the Class A limits for radio noise emissions from digital apparatus as established by the Radio Interference Regula tions of Industry Canada C Notice to Users in the European Union Use only the provided power cords and interconnecting cabling provided with the equipment Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards Elo TouchSystems 15A2 User Guide 57 This Information Technology Equipment ITE is required to have a CE Mark on the manufacturer s label which means that the equipment has been tested to the following Directives and Standards This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89 336 EEC indicated in European Standard EN 55 022 Class Aand the Low Voltage Directive 73 23 EEC as indicated in European Standard EN 60 950 D General Information to all Users This equipment generates uses and can radiate radio frequency energy If not installed and used according to this manual the equipment may cause interference with radio and television communications There is however no guarantee that interferenc
19. iversal Serial Bus controllers 2 Double click on the Barcode Scanner Test icon to start the following application i3 SIContainer Ju tx File Edit View Help Messages Connect Disconnect Reset Baud and Port Request Version Data Baud 8600 Port fi Request All Paramm Data Get Capabilities Request Single Param Set Single Parm Param Number fo T Permanent Param Change Aim On Aim Off New Value fo Led On Led Off LED Code fo Trigger On Trigger Off OS Enable Disable Request Image Transfer Abort Image xfer fanster Beep Code o Abort Macro Sequence Send Macro Data After Abort NUM Elo TouchSystems 15A2 User Guide 19 1 Change the port value to match the value you retrieved from the Device Manager 2 Click Connect You should see the text Connected in the Messages field 3 In the box labeled Param Number enter the value 238 4 In the box labeled New Value enter the value 1 5 Check the box labeled Permanent Param Change 6 Scan a barcode The result should look similar to the following image vo SSIContainer Ale File Edit View Help Messages i j Disconnect Reset Baud and Port Data Request Version Data Baud 9600 Port 5 Request All Paramm Data Get Capabilities Request Single Param Set Single Parm Param Number 238 MV Permanent Param Change Aim On Aim Off New Value f Led On Led Off LED Code o i f Trigger On Trigger
20. lectronics MTBF 125 000 hours e Mechanical MTBF 1 000 000 passes e Operating current 30 mA maximum e Non operating current 300u maximum Customer Display The Customer Display is a twenty character two line vacuum fluorescent display VFD It consists of a VFD and VED controller USB Version Optional Parameters Characters per row Number of rows Character configuration Character Height Character width Character configuration Character color MTBF 20 2 5x7 dot matrix 9 5mm 6 2mm ASCII Blue green 300 000 hours Elo TouchSystems 15A2 User Guide 49 Fingerprint Reader The fingerprint reader is ELO part number E728 123 DigitalPersona U are U 4000B The fingerprint reader is powered by the USB bus The reader optically scans the fingerprint when the user touches the glowing window Optical technology gives the highest qual ity fingerprint scans and reliability Table of Partial Fingerprint Reader Specifications Scan capture size 14 6mm nominal width x 18 1mm nominal length USB type 1 0 1 1 or 2 0 Operating Temperature 0 C to 40 C ESD Electrostatic Discharge up to 15kV mounted in case Elo TouchSystems 15A2 User Guide 50 Barcode Scanner There are two optional USB barcode scanners 1 D or omni directional The barcode scanner is only an option if the speaker bar is present When a scanner is chosen a USB SSI Simple Serial Interface converter board is included Both barcode sca
21. ments indicated on the manufacturer s label Connection to a different power source than those specified herein will likely result in improper operation damage to the equip ment or pose a fire hazard if the limitations are not followed B There are no operator serviceable parts inside this equipment There are hazardous voltages generated by this equipment which constitute a safety hazard Service should be provided only by a qualified service technician C This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet 1 Do not substitute the cord with other than the provided approved type Under no circumstances use an adapter plug to connect to a 2 wire outlet as this will defeat the continuity of the grounding wire 2 The equipment requires the use of the ground wire as a part of the safety certification modification or misuse can provide a shock hazard that can result in serious injury or death 3 Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power II Emissions and Immunity Information A Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a resident
22. ned Information Displays the OSD version and current resolution setting OSD Language Adjusts the language selection of the OSD among English French Italian German or Spanish OSD Time Out Adjusts the time the OSD remains on the screen after no activity OSD Vertical Position Adjusts the OSD position up or down OSD Horizontal Position Adjusts the OSD position left or right Sharpness Adjusts the sharpness of the display Recall Defaults Restores OSD factory settings Elo TouchSystems 15A2 UserGuide 27 Shortcut keys There are two shortcut buttons allowing the user to make quick adjustments These shortcuts are available only when the OSD menu is NOT displayed e To adjust brightness press the UP button e To adjust volume press the DOWN button OSD Lockout You are able to lock and unlock the four OSD buttons The touchcomputer is defaulted in the unlocked position To lock the OSD While the OSD is not displayed press the Menu button and UP simultaneously for 2 seconds A window will appear displaying OSD Unlocked Continue to hold the buttons down for another 2 seconds and when the window toggles to OSD Locked release both buttons to lock the OSD To unlock the OSD Press the Menu button and UP simultaneously for 2 seconds A window will appear displaying OSD locked Continue to hold the buttons down for another 2 seconds and when the window toggles to OSD Unlocked release both buttons to unlock the O
23. nners are powered with the USB interface 1 One Dimensional scanner specifications Ability to generate 1 D scanning pattern Low cost solution USB powered Easy communication between host and scanner Visible laser diode operating at 650nm 100 scans sec RoHS compliant 2 Omni directional scanner Elo P N E787026 specifications Ability to generate omni directional scanning pattern Maximum performance 2 D scanning ability PDF417 MicroPDF USB powered Easy communication between host and scanner Visible laser diode operating at 650nm 600 scans sec RoHS compliant 3 USB SSI converter board Elo P N E580321 specifications Ability to convert from serial interface to USB interface and vice versa Compact size Input Voltage 5V Buzzer Elo TouchSystems 15A2 User Guide 51 Speaker Bar The speaker bar contains two speakers and an audio amplifier The speakers in the speaker bar provide improved sound quality and higher volumes over the internal speak ers The circuitry is designed such that when the speaker bar is connected to the touchcomputer the two internal speakers will be disabled e Front facing speaker for on axis sound e Aluminum cone e 35mm diameter e 4w max power handling e 120 20KHz Frequency Response 10db e 80db 3db SPL Elo TouchSystems 15A2 User Guide 52 Wireless Card The wireless card can be selected to provide wireless capabilities All touchcomputers are Wireless Ready an
24. o sssesessenvecoscsnstovens 50 Barcode Scanner secano ion 51 Elo TouchSystems 15A2 User Guide 4 Speaker Bar sesccssnscaneadanscaraeconagwonhsuesegseesees 52 Wireless Card morra 53 OV TICE TE Ue O 53 Modem Card sacacasa S Environmental Specifications 00008 55 Temperature Ranges c0eeeeeeeeeeeees 55 Humidity eee o E 55 AMO ste 55 Chapter 6 Technical Support 56 Technical Assistance soria 56 Using the Touchcomputer 0 56 Using the Webcon eiciade 56 Using the Phone ssicssaccsicccasecesssinasesaiwteendes 56 Regulatory Information 57 Warranty 60 Elo TouchSystems 15A2 User Guide 5 CHAPTER Setup This chapter discusses how to set up and test your touchcomputer and any included peripheral options Unpacking Your Touchcomputer Check that the following items are present and in good condition Touchcomputer o o Ro PS2 Y cable CD and Quick Install Guide Power Adapter DB9 adapter cable Elo TouchSystems 15A2 User Guide 6 Product Overview Front View Rear View Note Shown with optional peripherals Elo TouchSystems 15A2 User Guide 7 Side View Note Shown with optional peripherals Base Bottom View Ee ae 7 Elo TouchSystems 15A2 User Guide 8 Display Orientation
25. re is one 3 5mm stereo audio output jack for connecting headphones or external powered speakers Elo TouchSystems 15A2 User Guide 30 VGA There is one D SUB VGA output port for connecting a secondary display PS 2 Universal There is one PS 2 Universal port for connecting a keyboard and mouse simultaneously with the supplied Y cable A PS 2 keyboard is functional when connected directly to the PS 2 universal port A PS 2 mouse should NOT be connected directly to the PS 2 universal port without the Y cable TV Tuner optional There is one TV Tuner input for use when the TV Tuner option is selected Kensington Lock The Kensington lock is a security device that prevents theft To find out more about this security device go to http www kensington com Elo TouchSystems 15A2 User Guide 31 Securing the Touchcomputer Base Mounting Option 1 TOP VIEW 2 Mount as shown Note Dimensions are in millimeters Elo TouchSystems 15A2 User Guide 32 Mounting Option 2 K Peara ge mem ee 39 2 M THREADED HOLES 4X Bottom View Mount as shown Note Dimensions are in millimeters Elo TouchSystems 15A2 User Guide 33 Display Angle For viewing clarity you can tilt the LCD forward up 67 to 90 degrees Tilt 75
26. relay Elo TouchSystems 15A2 User Guide 17 Testing the Finger Print Reader optional 1 Double click the Fingerprint Reader Test icon to start the test application 2 Place your finger on the fingerprint reader sensor and verify that the image of your fingerprint is displayed on the application window de FIConnect File Action Options Help li Disconnect Reconnect a Cro rh 2 Device Status Connected with FTLREGULSA_ PRIORITY Elo TouchSystems 15A2 User Guide 18 Testing the Barcode Scanner optional 1 Determine which port the barcode scanner is using a In Windows Control Panel start the Computer Management application b In Computer Management select Device Manager In the Right pane look under the Ports section and note the COM value of the USB Serial Port object LE Computer Management m File Action view Window Help et EN ERA 5 U567210 Converter Module Ce E Metwork adapters E E Ports COM amp LPT 4 Shared Folders k Ti A Communications Port COML Local Users and Groups bo Communications Port COME E Performance Logs and Alerts i ho Y Communications Port COPS i t Device Manager l te Y Ad Hou oe Gam i m TEE Cam Removable Storage de Processors Disk Defragmenter ws SCSI and RAID controllers Disk Management B Sound video and game controllers E Ta Services and Applications i Storage volumes System devices Un
27. s Please contact your local Elo TouchSystems representative for details 1GB DDR2 RAM standard Up to 2GB max Intel GMA 900 Up to 128MB shared w DVMT Operating systems Microsoft Windows XP Professional Microsoft Windows XP Embedded Microsoft Windows Embedded for Point of Service WEPOS Microsoft Windows Vista Business Ports 4x USB 2 0 ports 1 x 12V powered USB 2 0 port 1 x 12V cash drawer port OR 1 x RJ11 modem port BIOS selectable 1 x 10 100 Base T ethernet port 2 x Serial ports RJ connector COM1 RS232 COM2 selectable RS232 RS422 RS485 1 x Microphone input 3 5mm 1 x Audio Output 3 5mm 1 x VGA output 1 x PS 2 Universal Expansion 1 x MiniPCI for type INA B MiniPCI cards Compact Flash One socket internal user accessible Wireless networking Wireless ready w antennas pre installed for miniPCI wireless card BIOS Real Time clock Storage XP WEPOS VISTA 40 GB HDD minimum Power supply Type External brick Input line voltage 100 240 VAC 50 60 Hz Output voltage current 12 V at 10 amps max 120 watts minimum Power dissipation Temperature Operating 0 C to 35 C Storage 20 C to 60 C Humidity Operating 20 80 Storage 5 95 noncondensing Elo TouchSystems 15A2 User Guide 41 Actual 17 lb 7 9kg Shipping 24 lb 11kg Shipping box dimensions 530mmx380mmx240mm Backlight lamp life Min 50 000 hours to half brightness Agency approvals UL cUL recognized component FCC CE VCCI C Tick
28. s visit our Website at www elotouch com or simply call the office nearest you N North America Germany Belgium Asia Pacific S Elo TouchSystems Tyco Electronics Raychem GmbH Tyco Electronics Raychem N V Sun Hamada Bldg 2F a 301 Constitution Drive Elo TouchSystems Division Elo TouchSystems Division 1 19 20 ShinYokohama S Menlo Park CA 94025 Finsinger Feld 1 Diestsesteenweg 692 Kanagawa 222 0033 y USA D 85521 Ottobrunn B 3010 Kessel Lo Japan a Germany Belgium 5 y 800 ELO TOUCH Tel 49 0 89 60822 0 Tel 32 0 16 35 21 00 Tel 81 45 478 2161 800 356 8682 Fax 49 0 89 60822 180 Fax 32 0 16 35 21 01 Fax 81 45 478 2180 Tel 650 361 4800 elosales elotouch com elosales elotouch com www tps co jp c Fax 650 361 4722 S customerservice elotouch com E tyco Electronics elo TOUCHSYSTEMS Elo TouchSystems 15A2 User Guide 62
29. s detected Note If a wireless network needs to be initialized please see your system adminis trator Testing the TV tuner optional To test the TV tuner first ensure that the TV Tuner driver and software application accompanying the card has been installed on the touchcomputer Also ensure that a TV source 1s properly connected to the TV input connector on the I O panel e To test the TV tuner run the TV Tuner software application and verify that the video source is displayed in the application window and audio is emitting from the speakers Note Concurrent use of wireless and TV Tuner is not feasible Elo TouchSystems 15A2 User Guide 23 Testing the Cash Drawer Port To test the cash drawer port first ensure that a cash drawer port is attached to the touchcomputer using a cable with the correct wiring definition For additional information see Cash Drawer Port Signal Definition and Control section on page 44 Note The test program for the cash drawer port can only be performed in a DOS only environment 1 At the DOS command prompt type C EloTouchSystems SetupFiles CashDrawer Cash Drawer Test exe and press ENTER to start the application 2 Press SPACE BAR to open the cash drawer The application will display the current status of the cash drawer Testing the Modem Card optional To test the modem daughter card first ensure that the BIOS settings have been set to the MODEM setting per the installation proced
30. seconds A window will appear displaying Power locked Continue to hold the buttons down for another 2 seconds When the window toggles to Power Unlocked release both buttons to unlock the Power button Elo TouchSystems 15A2 User Guide 29 Using the I O panel The touchcomputer provides the following I O interfaces for connecting a wide variety of compliant devices RJ CASH DW MODEM COM AUD10 OUT USB 2X LAN MIC IN VGA POWER TV INPUT USB and Powered USB There are four USB 2 0 type A ports including one 12V powered USB 2 0 port Cash Drawer When the registered jack RJ is set as a cash drawer port via the touchcomputer BIOS control it provides a 12V cash drawer interface For additional information see the Cash Drawer Port Signal Definition and Control section on page 44 Modem When the registered jack RJ 1s set as a modem port via the touchcomputer BIOS control it provides an RJ11 interface for when the optional modem daughter card is installed in the touchcomputer Ethernet There is one RJ45 Ethernet port providing LAN capabilities Serial There are two serial ports with an 8 position registered jack connector interface COM1 is set to RS232 mode COM2 is selectable in the BIOS to RS232 RS422 or RS485 modes Use the supplied DB9 adapter cable to change the interface to DB9 Microphone Input There is one 3 5mm microphone input jack for connecting an external microphone Audio Output The
31. snap locks into the connector Replace the back cover insert 6 screws and back grill Elo TouchSystems 15A2 User Guide 38 To Install the Compact Flash Card When removing or installing a compact flash card first turn the touchcomputer off and remove the power supply connection 1 Place the unit face down and remove the back grill Remove the screw closing the CF card flap and remove the back grill Remove the two screws closing the CF card flap and remove the flap to expose the CF card slot 2 Insert the CF card into the the metal guide rails and press the card firmly into the slot 3 Close the flap replace the screw and replace the back cover insert 4 Replace the flap 2 screws back cover insert and back grill Recovering the Operating System If for any reason the touchcomputer s operating system and software needs to be recovered insert the included recovery disk into an external DVD ROM drive or internal DVD drive if available and reboot the touchcomputer Follow the on screen instructions to complete recovery NOTE All data will be deleted during the recovery process User must back up files when necessary Elo TouchSystems does not accept liability for lost data or software Elo TouchSystems 15A2 User Guide 39 CHAPTER Technical Specifications Elo TouchSystems 15A2 User Guide 40 Touchcomputer Specifications Note Not all operating systems or options are supported in all region
32. stems 15A2 User Guide 44 Cash Drawer Port Signal Definition and Control Signal Name CD 1 Drawer kick out drive signal 1 SW connected on the side of the open closed detection switch on the drawer L 12V DC for drawer kick out supplied CD 2 Drawer kick out drive signal 2 Ground Control For driver development the cash drawer port hardware 1s implemented as below Cash drawer kick out drive signal 1 Generated by ICH6 s GPIO24 normally high To kick out drawer 1 GPIO24 sends out an active low pulse Cash drawer kick out drive signal 2 Generated by I CH6 s GPIO25 normally high To kick out drawer 2 GPIO25 sends out an active low pulse Status detect Read by ICH6 S GPIO33 normally high When cash drawer is OPEN GPIO33 status is active high Elo TouchSystems 15A2 User Guide 45 Display Specifications Model LCD Display Display Size Pixel Pitch Display Mode Contrast Ratio Brightness LCD AccuTouch IntelliTouch CarrollTouch Acoustic Pulse Recognition Response Time Display Color Viewing Angle Plug amp Play Touch Panel optional ESY15A2 15 0 TFT Active Matrix Panel 304 1 H x 228 1 V mm 0 297 H x 0 297 V mm VGA 640 x 350 70 Hz VGA 720 x 400 70 Hz VGA 640 x 480 60 72 75 Hz SVGA 800 x 600 56 60 72 75Hz XGA 1024 x 768 60 70 75Hz 500 1 typical 250 cd m Typical 200 cd m Typical 230 cd m Typical 230 cd m Typical 230 cd
33. time of the touchcomputer US amp Canada r After making any changes click Next to finish Windows Setup will complete the initialization of the touchcomputer Elo TouchSystems 15A2 User Guide 13 Test Devices The touchcomputer can be pre installed with several different hardware options To test an optional device that is installed on the touchcomputer follow the instructions below NOTE Testing icons are located on the desktop Testing of a particular device can only be done after the device is properly installed Testing the Touchscreen The touchscreen is pre calibrated for accurate touch response Calibration If for any reason the touchscreen needs to be re calibrated double click the Touchscreen Test icon The window shown below will open elo Elo Touchscreen Properties General Mode Sound Properties 1 About p ws ideo alignment enables the computer to gt convert touchscreen coordinates into image r coordinates Align the touchscreen whenever you Initially install the touchscreen drivers Change the touchmonitor or touchscreen hardware Notice the cursor isn t lined up with your Finger Click on the Align button This launches the calibration program The window shown below will open Follow the instructions to calibrate the touchscreen Tah Ba haga hor g poda i Raper a Calibration may not be applicable for all touch technologies Elo
34. ure Also ensure that the drivers for the card have been installed on the touchcomputer and a live telephone line is con nected to the RJ11 port 1 From the windows desktop go to Start gt All Programs gt Accessories gt Communications gt Hyperterminal a If you have not previously configured your computer fill out the in formation requested in the window titled Location Information and click OK b In the window titled SPhone and Modem Optionsj ensure that the proper location is selected and click OK 2 In the window titled SConnection Description as shown below enter a name and click OK y New Connection HyperTerminal Auto detect Auto detect Elo TouchSystems 15A2 User Guide 24 3 In the window titled Connect Toj as shown below enter a phone number to dial The phone number should connect to a phone in which you have immediate access Make sure the device selected under the Connect using field is the Agere modem When you have entered the correct information click OK Connect To Enter details for the phone number that you want to dial Country region United States 1 bol Area code Phone number Connect using Agere Systems A0 97 Modem v 4 In the window titled SConnect as shown below click Dial The program should dial the number and you should detect the phone ring as shown below Connect a test Phone number 1234567 our location My
35. v 29 Power Button scncanisrrsi ncd iria 29 Power Lockout asiston 29 Using the I O panel sonorense 30 USB and Powered USB sesisaisssirisienivasissssnss 30 Ca DEIN O a 30 A E E A T 30 AN 30 Microphone Input sisnisacisticini dica 30 Audio Output crasas 30 NC o E CR A 31 SA AAA PP 31 EN ondo tooio tai 31 Kensington LOCK vicacssncsaceaceecntannsinwetonen 3l Securing the Touchcomputer Base 32 Display Angle esoinostusa sicarios tiros 34 Chapter 3 Upgrades 35 Adding Peripherals sesionar tired 35 Chapter 4 Maintenance 36 Care and a Qc cesosctcocnssiontetcnazsceacnedendis of ATLAS sence sags E EE 37 WEEE DCI Ces ctacewwesosnscussnondecoutenehs a Servicing the Hard Disk Drive and Compact Flash card esencias 38 To Install the Hard Disk Drive 38 To Install the Compact Flash card 39 Recovering the Operating System 39 Chapter 5 Technical Specifications 40 Touchcomputer Specifications 0 41 COM1 2 Pin Definition 0008 43 Power Input Pin Definition 44 Cash Drawer Port Signal Definition and Control sassascctecennemcurexosttneanacodtasss 45 Display Specifications soceosscastsesuaasescianesn 46 Power Supply Specifications 00 47 Touchscreen Specifications 000000 48 Peripheral Specifications scsc csscsseervteeeessucvene 49 Magnetic Stripe Reader MSR 49 Customer Display coseno 49 Fingerprint Reader s
36. with a cloth or sponge that could scratch the surface To clean the touchscreen use window or glass cleaner Put the cleaner on the rag and wipe the touchscreen Never apply the cleaner directly on the touchscreen 02 A Warning This product consists of devices that may contain mercury which must be recycled or disposed of in accordance with local state or federal laws Within this system the backlight lamps in the monitor display contain mercury Waste Electrical and Electronic Equipment WEEE Directive In the European Union this label indicates that this product should not be disposed of with household waste It should be deposited at an appropriate facility to enable recov ery and recycling Elo TouchSystems 15A2 User Guide 37 Servicing the Hard Disk Drive and Compact Flash Card When removing or installing a hard disk drive first turn the touchcomputer off and remove the power supply connection To Install the Hard Disk Drive 1 Place the unit face down and remove the back grill Then remove the 6 screws as shown below and remove the back cover insert If you have an existing hard drive remove the existing hard drive by pulling down and to the left Remove the the hard drive caddy from the old hard drive and mount it into the new hard drive Grasp the handle of the caddy with the new hard drive and slide the hard drive into the hard drive space Push the hard drive up until it
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