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Comdial ExecuTech 2000 LCD User Guide

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1. Reference the message list e Dial the desired message code number 0 through 9 NOTE The default messages of BACK AT and CALL may be provided for use e f BACK AT is provided as message 1 then dial return time in twelve hour format after dialing mes sage access code 1 Display e If CALL is provided as message 2 dial the number to be called after dialing message access code 2 Display X maximum of 11 digits Continued on next page 20 LCD Messaging continued To turn off message e Press TCM Dial Gt 0 29 Station To Station Messaging When a station to station call is attempted and the called station rings without answer the calling station may choose to leave a message indication at the called station If the called station has busy lamp appearance of the calling station use of this messaging feature will activate the lamp If the called station does not have busy lamp appearance of the calling station use of this feature will result in immediate transfer of the calling station to the central message desk The Central Message desk will take the message and light the message waiting lamp of the original called station To activate messaging e Make intercom call and hear ring back tone Display Station Name of called station Dial Cx T BLF light at called station turns on NOTE If called station does not have Busy Lamp Field ap pe
2. From Any Station omm mow lo A o LL c qe Message Wailing pesa or fires EH Personal Ringing Set Tone 1 4 ITCM 4 1 4 n a Tones Trunk Queuing ITCM Group code 8 Group code 8 Cancel ITCM 8 CCAA Saved Number Use Redial Store Programmed Softkey Service Observing ITCM 03 Ext ma On hook Speed Dial Station Trunk code SHIFT 1 0 System 01 99 Trunk code SHIFT 01 99 Redial Trunk code Last number dialed SHIFT Voice Announce Block ITCM 2 Zone Page Zone 1 TCM 84 E Handsfree Answer Inhibit Cancel Hold m 3 m T o NV Id 9NIH38WN 3009 DNITVIA 38n1V3aJ F LINE SELECT LIGHTS Multiline Keysets in use your station In use other station On hold your station On hold other station Exclusive hold Held call timeout your station Held call timeout other station Steady off Continuous flash 560 msec on 560 msec off Steady on with wink off 2 3 sec on 70 msec off Steady on Winking with repeative off periods winking rate 560 msec off Continuous winking 490 msec on 70 msec off Steady on Flutter with repeative off periods flutter rate 560 msec off Continuous flutter 70 msec on 70 msec off SHUOLVOIONI YIVO UONE S O UOUEIS WOI jeuMeulos AIBA Aew pue eord pue jeulwou ale umoys senjeA uoinejedo uole s Y IM pajeiosse
3. use by attendant programming Press to end 30 MISCELLANEOUS FEATURES Personal Ringing Tones A station user can select one of four different ringing tones for use at a station SERIA EE ENEE To select one of four different tones for ring signals Press TCM Dial X CX 49 via 1 29 E or 49 selects tones 1 2 3 or 4 ONE FREQUENCY PAIR WARBLE RATE TONE 1 509 610 Hz 10 Hz TONE 2 763 1016 Hz 10 Hz TONE 3 509 610 Hz 19 Hz TONE 4 763 1016 Hz 19Hz Voice Announce Blocking A station can be arranged to prevent voice signalled intercom calls and paging announcements from sounding through the station speaker To block voice calls Press Tom Dial x Que To un block voice calls Press rcu Dial 31 Line Monitoring To activate while on a call Press CN Light will turn on Hang up handset FEATURES o 2 O ii 3 l m O o NOTE If a distant party places the call on hold the station user can monitor in a handsfree manner until the dis tant party returns and then lift the station handset to resume the call To cancel Lift handset to resume conversation OR Press to disconnect Speaker light will turn off Recall Flash FLASH PBX CENTREX and custom calling services may require this feature if a system has been configured for flash Press to generate a timed flash signal RECALL Thi
4. all other stations Pulse Tone switching A switch between pulse rotary dial signals and tone dual tone multiple frequency signals signalling can be effected Ringing line preference When so programmed taking a station off hook automatically connects it to any outside line which happens to be ringing at the station Screened transfer Transferred call is identified before transfer is made Secure off hook voice announce Allows private announcement through handset of busy station without detection by other party Private announcement reply can be made by voice or display mes saging Softkeys Each station is equipped with a group of keys which can be individually user programmed for automatic dialing numbers host system dialing codes or other special purpose dialing requirements Station speed dialing A personal list of numbers can be programmed for automatic dialing by a user Station to station messaging The busy lamp field light for a calling telephone can be turned on at a called telephone to serve as a call back signal Subdued ringing When a station is busy on an outside call any additional ringing will be at a subdued level System speed dialing A special system wide list of numbers are available for automatic dialing by all users Timed hold recall After a call has been on hold for a programmed length of time it will re ring the station that placed it on hold Toll restriction The dialing of certain n
5. e 33 External Paging oia Vo HEY E Et Kov eh WEN vica eder va 33 All call And Zone Paging 2 ka AEN BABA ANG OI m x 33 Meet Me Page da por is e ER 34 Do Not Disturb caricias daria 35 Mute Handsfree Answer Inhibit 0 0 ooooooooom oros 35 all Wallini A AA SPORE PEZ EIC FREE 36 Call Forwarding Lec AA ERATARA 37 Call Forwarding Personal 37 Call Forwarding All SRI PE Te ree 38 Pulse tone Switching 2o avara se sorore m IER e e er In SAI eri 38 Background MUSIC seier ce ie EDUC IARE IA eR ada 39 Automatic Call Back cfs ekz Pax ex eer ad y a x a A 39 Ringer Volume Control 2 23 emm emm 40 Display Intensity Adjustment oo oooooooo enn re eee 40 Speakerphone Operation o o ooooooroooororoorrrrororsoso 41 ANSWERING CALLS Outside Calls Calls appear at keys that have actual line assignments Press line key of ringing line line key with flashing light Display e Lift handset NOTE If a prime line is assigned and is ringing or if the telephone can answer any ringing line ringing line preference enabled do not press the line key of the ringing line Intercom Calls To answer a voice call Display Speak toward the telephone Lift handset if privacy is desired NOTE Voice calling can be blocked See the discussion titled Voice Announce Blocking for details To answer a tone call e Lift handset to talk gt
6. sauo Bull pue Sun apen safed Buimojjo ay O D r rr ie gt i9 a o 44 INTERCOM LIGHT Multiline Keysets In use your station Steady on with wink off 2 3 sec on 70 msec off All links busy Steady on Auto redial active Continuous flutter 70 msec on 70 msec off Messaging display Night mode Flutter with repeative off periods Station 10 and 12 flutter rate 560 msec off CALL INDICATORS CALL INDICATORS epouJ qunisip JOU op ur UOUEIS SSG aui U109481UI JO dull SPISINO uo snq uanels ssa uo peels HO Apeeis HO 93SU OZ uo oas OL Jan snonunuoo 3 PI uaes SSC Buibessaw E LHOIT ATE yo 08SW OZ uo oesui OZ 391 snonunuoo Buntem abessayy HO JasW 095 uo DISU 09S ysey SNONUNu09 uones INOA VO EO prH yo dasw OZ 295W 06t Buyum snonunuoo uonels 1no pjoy UO jes oy suyajbus Jo oesui 096 uo 28sul 09g ysel SRONUNUOD Bunem eDessow sasha SUNNIMA LHYIT 9NLLIVM 39VSSzMW 45 uo DES 995 ayes Jenny spoued uo aaljyesday umm Jan ein snid aul SANOY Wou JOMSUB 89JJSpUE no Dasw 9 uo DAS Q7 Ho Jon snonunuo9 SIMA uo oIsnw punosbyoeg epoui sA you OO suoydiaxeads M uO Ose ayu uo Apeaig uo space pue au uo sSjesAay oun LHS HINVIdS SHOLVOIGNI TIYO CALL INDICATORS W3ISAS ISOH NOdN 1NIGNId AG 3
7. 9N3GVO ONIH 15Jnq auo 2esu 0g SUN sung euo 28SUJ 08 euo pue SISINQ duo DASW OS 284 Aq POMOO JSINQ duo DSS 0g SUD ponad nou y9e3 jo pue aui Je papunos SISING BUO OOS OGL AMUL ySINQ suo OBS SLZ SUN Spuooes ino Alaaa papunos S SJINQ BUO 28sul OGL OM eouopeo Bun ura sAs ISOH kale PIJEMO VIE pare yoeq je Ploy uo eo ind yeu uoneis Te ieoa DIOU pawil Kape Bureus 32104 Bunjgubig duo wosjaju Buly aun X8d OO SNHZQ LIVd DNIONIH WILSAS 47 8b INTERCOM CALL PROGRESS TONES Heard through handset receiver or over monitor speaker Dial Tone Continuous on Called station ring back One sec on and 3 sec off Base level 80 msec tone burst program entry sounded once System speed dial entry confirmation Night transfer active confirmation Memory dial intercom line group and or recall selection confirmed All call page selection confirmed PA station port line port selection confirmed Error tone 500 msec tone burst incorrect entry sounded three times CALL INDICATORS 6r INTERCOM CALL PROGRESS TONES continued Override feature 500 msec tone bursts not allowed sounded continuously Nignt transfer feature not allowed Called station in do not 140 msec tone burst disturb mode sounded twice every sec Call back busy feature on 320 msec tone burst sounded once System is awaiting 80 msec tone bursts sounded memory dia
8. COMDIAL ExecuTech System 2000 LCD User s Guide TABLE OF CONTENTS Categories Answenng Calls oki wine ranon Sep as E RS WAGI get 1 y Making Calls T nc HET 5 2 Holding Calls PAA AA PA 13 Transferring Outside Calls ooooooooooroconmoromon 9o oo 15 EUR ee AA e US 17 Messaging raman NLANG RE HBD t 19 ProgammiNg AAA dvo AIC tek rt ward do var NGA A 23 Miscellaneous Features ax cg cats ht EENS Ke RR RR RR 31 Speakerphone Operations verbu Vertex imer a 41 Feature Dialing Code Numbering Plan 42 Call Indicators us v ec A ocho RERO RARO Ea E hf ed 43 Glossary Of Termas n ovd aov ee Rs 51 Speed Dial Index canal te M Rd tbc en ee ps eh coles de 56 Subcategories Answering Outside Calls 1 Answering Intercom Calls 1 Call Pi kup Direc das sted A eas Sua eee EI uA 2 Call PICKUP SU oa reet dv aoe OP as 2 Trunk Answer From Any Station 0 0 0 0 a 3 Handsfree Answerback HFAB 0 0 02 cece eee eee esee 3 Outside Line Calling ce Gata KG ca vet A Sete EE eed 5 TTT EE Si ner tithes wee SA 6 intercom Calling an AA NANA we eee sak Pee ene bs toes ewes 7 Intercom Voice Calling Sees y kr oe A AAA 7 Intercom Tone Calling bonis ped Tae C Rr e ROW a Co cte e ea aed 8 Off Hook Voice Announce 9 Speed Dialingz sas doni exer Ce SS EE daret e x LL Ah 10 Automatic DIM oo Der rr DER ee dai NS 10 Automatic Hedialilit o sensasi wa A RU CER ROLE MO ue PER E es 11 Las
9. NVIN If called station is busy Press auto redial softkey to begin redial cycle im mediately Auto redial LED lights To cancel automatic redial Press auto redial key lift and replace handset or press any station key Auto Redial light goes out NOTE Any user originated station activity during automatic redial will cancel the feature Last Number Redial The last number previously dialed can be automatically redialed with a one or two key action Press ei If on line listening to dial tone press then press ER d Listen for ringing or busy tone Ringing tone When party answers pick up handset Busytone Press to disconnect Display shows last line used and number dialed Continued on next page 11 Saved Number Redial The first 16 digits of the last manually dialed number can be saved for later redial To save the number Press softkey pre programmed for this purpose To dial a saved number e Lift handset Listen for dial tone Press then press pre programmed softkey o m X O o lt S lt Extended Dual Tone Multiple Frequency DTMF The length of the DTMF tone can be extended from the standard length to a pre programmed longer length for accessing answering machines banking computers etc that require DTMF tones longer than 80 msec in length To extend tone length e Take station off hook lift handset or press Ca Press line key if li
10. arance of your station pressing 7 results in imme diate transfer to a central message desk Continued on next page 21 Station To Station Messaging 22 continued To cancel messaging Press Tom e Dial 7 Dial extension number of station at which message call back indication was left Hang up To answer messaging e Press associated with lighted BLF light PROGRAMMING I Autodial Programming Autodial numbers can be programmed at any softkey locations that do not have a line assigned to them They can also be programmed as a secondary function at every DSS BLF memory location Typical autodial numbers are frequently dialed telephone num bers or extension numbers or frequently used host system or key system feature codes When programming an autodial number first decide over which line the call must be made Then determine the digits which normally have to be manually dialed to reach the called party or feature This line selection and digit sequence will be stored as an autodial for later one or two key access If line pre selection is not programmed the system will automatically pick the prime line assigned to the telephone if enabled or pick the last used line at that station and place the call over that selection To program autodial numbers Press rcu e Dia CX CX 1 Display ONINWV8DOYA Press desired softkey Listen for fast tone bursts NOTE If desir
11. dary trunk group 1 82 secondary trunk group 2 83 secondary trunk group 3 Listen for dial tone Dial number TRUNK GROUP QUEUING Astation can be placed in a queue to await the availability of a trunk group if all trunks in the group are busy e Press Tom Dial trunk group access code 9 81 82 83 Hear busy tone Dial Cx and hang up When trunk group is free station will ring Lift handset hear trunk dial tone and place call To cancel queuing e Press Tem i Dial C3 and hang up Intercom Intercom calls may be manually dialed orthey may be automatically dialed using a pre programmed Direct Station Selection DSS key VOICE CALLING To voice call an intercom station e Lift handset e Press Tem e Dial extension number To call system operator dial Display gt Gei 2 O gt E eg Y e Speak to called party To voice call a DSS number Lift handset e Press softkey that is programmed for desired sta tion Speak to called party NOTE The outside line is automatically placed on hold when a DSS key is pressed or when the ITCM key is pressed prior to manually dialing an intercom extension number Continued on next page Intercom continued TONE CALLING To tone call an intercom station e Lift handset Press From e Dial extension number Display MAKING CALLS A e Press cm again Called telephone will r
12. ed softkey is also assigned as DSS BLF press plus softkey Display bess nee S ol EN pin Li ae e Press specific line key or keypad 1 4 for trunk groups or cm to store circuit pre selection Continued on next page 23 Autodial Programming continued f no circuit pre selection is desired dial Display Dial the number sequence to be stored Up to sixteen digits can be stored Valid digits include 99 GE and Ge e To store a pause if required press GOLD To store a hookflash if required press O To store another number TRANS Press cu Display PROGRAMMING Press next softkey Display Make line pre selection if desired Display 24 Autodial Programming continued e Dial number for storage Repeatthis procedure until all desired numbers are stored To end autodial programming Press se NOTE Label designation strip with autodial assignments v D Q Q D gt eo 25 PROGRAMMING Station Speed Dial Programming Station speed dial numbers stored by a station user will be ac cessed by that station user ONLY The storage locations are keypad digits 0 through 9 on the station Before attempting to program decide on the following items 1 The number or feature to be stored 2 which storage location will be used 0 9 3 the line that the call will go over individual line or interco
13. ing NOTE Some systems may be programmed to tone signal as the first option Pressing TCM a second time is not necessary in this case To tone call a DSS number e Lift handset Press softkey that has been pre programmed for desired station e Press Tom When intercom party answers two way conversation can take place NOTE The lights LEDs adjacent to softkeys indicate status of DSS telephones DARK indicates idle telephone STEADY ON indicates telephone in use FLASHING in dicates station is ringing tea CN i a jaw uro tur Off Hook Voice Announce To make a voice announcement to another station that is off hook or busy on a call e Make intercom call Hear OHVA warning tone five quick tone bursts and make announcement If busy tone is heard announcement cannot be made e Wait on line for reply If announcing from an LCD speakerphone called station may send non verbal reply for display As non verbal message is dis played station is disconnected NOTE The announcement may be received as an off hook voice announcement OHVA or as a secure off hook voice an nouncement SOHVA The method in which the announcement is received is not controlled by the caller Rather itis dependent upon the type of equipment being used at the called station and class of service programming A multiline telephone and DB32S xx con sole combination can receive an OHVA announcement but cannot receive a SOHVA one Cer
14. l number continuously or key mapping entry after location is specified Override feature on 80 msec tone bursts warning tone sounded tor 1 5 sec SHUO LVOIONI TIYO 50 GLOSSARY OF TERMS Access denied Access to particular lines can be denied at certain stations through programming 9 5 1D my 2 m n Add on conference Two stations while operating in a private mode can join an outside call All call and zone paging Multiline station can receive voice an nouncements through the telephone speaker All intercom links busy When all intercom paths are busy the intercom light turns on steady Area paging Dialing an access code or pressing a dedicated line key can provide access to an external paging amplifier when available Automatic abandon hold release If the distant party abandons a hold condition the system will automatically return the line to service Automatic hold transfer to intercom If the intercom is selected while on an outside line the outside line is automatically placed on hold Automatic pause insertion When storing a number for later redial a pause is automatically stored whenever the user waits between digits Automatic dialing Memory keys can be programmed to store numbers for automatic dialing purposes Automatic privacy A line can be made private or non private through class of service programming Automatic redial The last number previously dialed can be auto
15. ling Hang up handset NOTE If transferred line call is not answered after predeter mined number of rings call will ring at originating telephone To answer recall of transferred call e Press Cem ow E E O ul u D oto zo tt cD HO 16 CONFERENCING o Multiline Conference 2 external parties 1 internal party To set up a multiline conference Pe D Z m O m E H 2 o Establish first outside call Do not press hold Press Cu Outside call is placed on hold auto matically Establish second outside call Do not press hold Press T Conference is established To remain active in conference with one conferee Stay on line when one party hangs up To drop out of established conference e Dial ER and hang up Add On Conference 1 external party 2 internal parties Establish outside call Do not press hold Press Cust Outside call placed on hold automat ically Dial extension number of intercom party Wait for answer announce conference intention Press A three way connection is estab lished NOTE Second internal station must either lift handset or press intercom to acknowledge conversation Otherwise con ference will not work 17 tate Three Party Internal Conference To set up a three party internal conference e Establish first internal call Do not press hold CONFERENCING e Press Internal call placed o
16. m To program numbers Press Tom 4 GO Qu Display e Dial a memory location O through 9 Display Select line or keypad 1 4 for trunk groups Options are Specific line key e Keypad 1 for Trunk Group 1 e Keypad 2 tor Trunk Group 2 e Keypad 3 for Trunk Group 3 Keypad 4 for Trunk Group 4 Keypad 0 for prime line or last line used TCM for feature access Continued on next page 26 Station Speed Dial Programming continued e Dial the number sequence to be stored Up to sixteen digits can be stored Valid digits include O O GE and O e To store a pause if required press 0 9 e To store a hookflash if required press Cm Example Store a telephone number under location The number is 804 555 2222 Program as follows Tem Cx Cx Qu Line Key O D DOS E Sea To store another number Press ue Display Press next speed dial location Display Continued on next page 27 Station Speed Dial Programming continued e Make line pre selection if desired e Dial number for storage e Repeat this procedure until all desired numbers are stored To end station speed dial programming Press sexe 2 G ei a 8 a o 28 Direct Station Selection Busy Lamp Field DSS BLF Programming One key intercom calling with visual indication of telephone status can be programmed at softkeys no
17. mat ically redialed by the telephone Redial occurs once a minute for ten minutes or until answered Auxillary equipment interface A non key system telephone or data device can be connected ahead of the system an share certain lines with it Auxiliary station ringer interface A system can be arranged to provide external signalling whenever a particular station rings Background music System provided background music can be turned on and off at individual multiline telephones Battery backup interface The system can be connected to an external E battery to allow operation during an AC power failure E 51 Call announce with handsfree answerback An internal speaker at each telephone provides call announce capability over the intercom link Call forward User can designate another telephone to receive intercom calls normally directed to the user s telephone OF TERMS gt o q o o Q al o Call messaging This feature allows a station user to light a personal message lamp at an unattended station or transfer to a message center using the call messaging access code Call pickup A call can be answered at one telephone when it is ringing at another telephone Call transfer Outside calls can be transferred from one station to another Central message desk Any station can be assigned control of mes sage waiting lights and deliver messages to and from all other stations in the system Calling station iden
18. n hold auto matically e Establish second internal call Do not press hold e Press Cese Conference is established To drop one conferee and remain active in conference with other conferee Stay on line when one party hangs up NOTE Conference transmission levels are not compensated and are dependent upon the quality of the external lines 18 Message Waiting Control The message waiting light at any telephone can be turned on by the central message desk usually the attendant station to alert the telephone user that a message awaits pick up To turn on MW light Press rcu Dial X Dialextension number of station to be alerted The MW light of called station will flash To turn off MW light Press from e Dial 3 Sw e Dial extension number of station that was alerted The MW light of called station will turn off To turn off MW light while delivering message _ Press TCM To retrieve message at an alerted station Observe display Display XXXX Name of party that left message Lift handset Press Tom Dog e Connection to message desk is automatic 19 LCD MESSAGING System supplied messages can be set at a station to be displayed on a calling LCD speakerphone These messages will identify the current location of the normal telephone user and the expected return time E To turn on message Press treu Dia 22 Display
19. ne is not automatically selected e Wait 10 seconds and dial number System will generate long DTMF dial tones immediately press then press line key to set system to generate long DTMF dial tones To alternate between long tone and standard tone length during a call Press then press line key HOLDING CALLS Manual Hold To place call on hold while on line Press Goud Exclusive Hold Only your telephone can retrieve held call Press twice To retrieve held call Press line key with flashing light X e E 9g O O p E m Vu POR Press if station does not have line ap pearance Hold Recall Feature After a preprogrammed length of time a call placed on hold will automatically ring back to the telephone which placed it on hold If the call is on exclusive hold it will revert to manual hold after the hold recall time period The call can then be retrieved by anyone with that line appearance Direct Station Hold To place a call on direct hold park a call to a station e While on line press trc outside call placed on hold Dial Cx plus extension number to receive park e fparkedline appears on park receiving station line flashes at normal hold rate To retrieve a held call e From the hold receiving extension dal GE 99 Om To cancel a held call from station which placed call on hold Dial plus extension number of the holding
20. o PS Em o a Z Q Call Pickup DIRECT To answer a call that is ringing at another telephone e Lift handset Press TCM e Dial X 4 Dial extension number of ringing telephone S a Y ea t oO 2 x Display GROUP To answer a call that is ringing within your group e Lift handset e Press rcu e Dia 4 Display Talk Trunk Answer From Any Station When the attendant station has enabled the night transfer of ringing feature denoted by a flashing ITCM light at stations 10 and 12 an outside call can be answered from any station in the system gt 2 OG SE wm 3 z Q Hear ringing loud ringer night transfer station etc Press Tom e Dial 0 9 Display Answer call Handsfree Answerback HFAB While a station is busy on a call an off hook voice announcement may be received either as a non secure off hook voice an nouncement OHVA or as a secure off hook voice announcement SOHVA An OHVA announcement is sounded through the speaker of a paired console or the station on certain model multiline keysets A SOHVA announcement is only sounded through the handset receiver of certain model multiline keysets To respond to an OHVA announcement Hear alerting tone five quick tone bursts and announcement sounded from console speaker Speak toward microphone opening in console to reply NOTE While the distant part
21. one is idle and on hook To do so Press and hold the Mute key The automatic ad justing cycle will begin in approximately 5 seconds Display O IA X 1 through 7 NEAR Seen ng dM US a BE Tp St tj 3 Release the wre key when the intensity is at the desired level 40 SPEAKERPHONE OPERATION The optional speakerphone can exercise the previously described features in a handsfree manner Handsfree calling and call answer ing is as described below To place a call e Press line or rcu e Dial number or press softkey e When party answers speak toward the telephone To answer a call Press line key e Speak toward the telephone To end a call Press To switch from speakerphone to handset Lift handset To switch from handset to speakerphone Press Hangup handset 41 3 m SE D f 3 e Oo ZS m CV EXECUTECH MULTILINE SINGLE LINE FEATURE TELEPHONES KEYSETS erdi Galing ow o A Background Music memei ma Station to Station Activate E CTE ETE TOM eo ITCM Ext 01 ITCM Ext 03 Messaging Cancel LCD Messaging Set Cancel Call Forward Personal Cancel All Calls Cancel Call Park Orbit 91 99 Park Pick Up Call Pickup Directed Call Wailing Tone Send Cancel Do Not Disturb Cancel Executive Override D o c o NUMBERING PLAN Direct Hold Pickup nous 90
22. round Music Music must be supplied by the system before it can be turned on at a telephone EL NEE To turn music on e Press from e Dial X 1 Speaker light will turn on e Adjust loudness of music with call monitor speaker volume control m O m Leg Leg gt z m O uo To turn music off Press trc Dial ER A Speaker light will turn off NOTE Background music automatically turns off during calls Automatic Call Back To arrange for the system to call back when a busy telephone becomes idle Make intercom call Hear busy signal Dial X 6 Display XXXX Station name or number Hangup Calling telephone will receive five unique tone bursts when called telephone becomes idle Continued on next page 39 Automatic Call Back continued To answer call back ring Lift handset Called telephone will ring NOTE Call back is cancelled if handset is not lifted FEATURES o gt O Lul 2 t 3 pa uy O Y To cancel automatic call back before it rings Press from e Dia 6 e Hang up Ringer Volume Control Every station is equipped with an individual ringer volume control Set the ringer control lever to OFF LOW or HIGH volume as desired Display Intensity Adjustment The intensity brightness and contrast of the display can be adjusted to a desired operating level any time while the teleph
23. s every three seconds The feature cannot be overridden by the calling party To cancel Press softkey again Associated light will turn off Mute Handsfree Answer Inhibit To prevent distant party from hearing while handset is lifted Press and hold wre Light will flutter To resume two way conversation e Release wore Light will turn off To inhibit handsfree answer of intercom calls e Press and latch wre Light will flutter To enable handsfree answer of intercom calls Press and release wore Light will turn off Display 35 NE OO 2 je ii 3 a LU o FEATURES Call Waiting 36 Acall waiting tone can be sent to a busy station while the calling station waits on line for an answer To activate call waiting e Make intercom call and receive busy signal e Dial Cx 1 Called party hears tone e Remain on line waiting for called station response To cancel e Hang up handset To answer a call waiting Hear short tone burst in handset receiver Complete present call and hang up Waiting call will begin ringing Lift handset to answer NOTE The originating and receiving stations will receive three tone bursts as confirmation of call waiting Call Forwarding A station user can designate another station to be the recipient of just the intercom calls and prime line calls that are directed to the user s Station or the recipient of all call
24. s feature provides a line call disconnect and fresh dia tone for next call If a system has been configured for recall e Press to disconnect current call and receive a new dial tone for another call NOTE A system can be configured for either flash or recall but not for both 32 Leaner Paging EXTERNAL PAGING Requires external paging unit Lift handset Press line key dedicated to paging Press softkey pre pogrammed for paging access or dial paging access number Display Make announcement Hang up ALL CALL AND ZONE PAGING To page Lift handset Press TOM Dial zon number GEN 5 Or for all call Display Continued on next page 33 CELA EE o O m m E D 2 m o c o Paging continued Y i a 39 e Make announcement stay on line if wating for Si S answerback od ef ou OR o 2 Hang up handset MEET ME PAGE Answerback of Page An all call or zone page can be answered from any station in the system Lift handset of nearest station e Press from Dial 8 Display Station Name Station originating page 34 Do Not Disturb To silence a station ringer and appear busy to intercom calls e Press softkey pre programmed for this purpose Associated light will turn on 3 ng mm Pr bei CE UZ Im m vo E OG Display NOTE The calling party will hear two quick tone burst
25. s that are directed to the user s station CALL FORWARD PERSONAL To forward intercom calls and prime line to another telephone e Press from Dial X 05 Ge Dial extension number of telephone to which calls are to be forwarded EI EE Yo O m E r pP m le c o Display XXXX z Station name or number To cancel intercom call and prime line forwarding Press Tom Dia GH 0 G Continued on next page 37 Call Forwarding continued CALL FORWARD ALL To forward all calls to another telephone e Press from e Da 69 Dial extension number of station to which calls are to be forwarded FEATURES e 2 O W zZ E E DI D CH Display XXXX Station name or number To cancel ali call forwarding Press Tem e Dial GEO GY NOTE For each intercom call received during call forward a ring reminder short tone burst will be heard at the called station to remind the user that calls are being for warded Pulse Tone Switching If the local telephone service is pulse rotary but tone generation is required during the call convert to tone while dialing Press at point in dialing sequence where conversion to tone is required System will switch back to pulse dialing when call is ended NOTE Pulse Tone switching can be programmed into softkeys by pressing during autodial or speed dial num ber storage 38 Backg
26. station o M ar t o o Z a par O I Call Park To park a call in one of nine orbits e While on line press Tom e Dial Cx Dial a park zone access code 91 through 99 To retrieve a parked call From any station press Tom e Dial e Dial the park zone access code 91 through 99 NOTE If your telephone has direct call park zone appearan ces simply press the desired zone button and the line automatically parks The park lamp illuminates indicat ing park condition Press the same park button to retrieve Parked calls can also be retrieved as men tioned above 14 re i qe PS 2N WEE TRANSFERRING OUTSIDE CALLS Screened Transfer To conduct a screened transfer to another station in the system Answer outside call Do not press hold Press Call is placed on hold automat ically Dial extension number of party to be transfered to or press DSS key for one key intercom calling Display When intercom party answers announce call Press C Hang up handset If the called party is busy or does not answer Press to retrieve call 15 oA cw gt SE m On Pu re oO Unscreened Transfer To transfer a call unscreened to another station in the system e Answer outside call Do not press hold e Press Call is placed on hold automat ically e Dial extension number of party to be transfered to or press DSS key for one key intercom cal
27. t Number Redial e Seier E ed Soc boe A ee CT PAD ee ba Or a s EE 11 Saved Number Redial sica ta ok eee RC SERRE TAS 12 Extended A AE a d 12 Manual Holg os ds ad ta tcu Red or E SA ESOS habei dore dd 13 Exclusive Hold use re os VEO ute do 13 Hold Recall Feature 2 x oO coe E DE M cei act arr Cp EA d ree orae 13 Direct Station Hold o ew aet yas pam ORDEN ard Aeon Pu 14 Call Park PRA PAA e eia gre bara jvc ule EE 14 Screened Transfer 2 05 ea Pura sa Pape ote Deoa La E DER Cu n P eas 15 Unscreened MEET 16 Multiline Conference ai E E Xx SY eee bv sd LAG MAAN PNG 17 Add on COn erenca is EE aee Ko a et Os RAN 17 ii lif Three Party Internal Conference 0 cc eee eee neces 18 Message Waiting Control 0 0 cee ee eere 18 LCD Messaging ca anc OS a ct ERE ENG Ca RASA S Sees 20 Station To Station Messaging 21 Autodial Programming aw Ga er ha doe T ebd S RR 23 Station Speed Dial Programming ooooooooccrronorcroro 26 Direct Station Selection Busy Lamp Field DSS BLF Programming 29 Programming Automatic Redial ooooooommorommononson 30 Programming Secure Off Hook Voice Announce oo oooooco 30 Personal Ringing Tones 31 Voice Announce Blocking 0 cece ect a 31 Line Monitonng EE 32 Hecal flashr dada Ka NG e Vies i ene e e roten Uh OE Mace sd 32 PAS erp ET 32 Recall ores V Ed ERAN ERU NAR E pa ARR ap AH AGN 32 PAI iecore des A vice eu ds OR KG dece e ride b al ose EDS
28. t assigned to lines To program DSS e Press rcu Dial CX CX B e Press softkey to be programmed as DSS key e Dial extension number e Repeat last two steps for all desired extension numbers To end DSS programming e Press GH NOTE An autodial number can also be programmed as a secondary function at every DSS BLF memory location See Automatic Dialing instructions for programming details NOTE Label butions for DSS BLF assignments KY put Boy PH 29 0 D e o D gt z PROGRAMMING Programming Automatic Redial Key The system will allow the last previously dialed number to be automatically and repeatedly redialed for approximately ten minutes A softkey must be programmed to provide this feature To program a sofikey for use as an automatic redial key e Press from e Dial X X 1 Press desired softkey Press e Press CN NOTE Label button as Auto Redial key Programming Secure Off Hook Voice Announce Key The system will allow a station user to make a non verbal response to a secure off hook voice announcement This response will provide a pre programmed message for display at the calling station if itis an LCD speakerphone To assign softkey for non verbal one key response e Dia X X 1 Press softkey of choice e Dia 57 e Dial a message location number 0 through 9 NOTE This is a pre programmed message made available for
29. tain multiline telephones are equipped to receive announcements in a SOHVA manner without need of the companion console If this telephone is being operated with the handset lifted the announcement will be received in an SOHVA manner 1f it is being operated in a handsfree manner the an nouncement will not be received gt A 2 o D r Leg D Speed Dialing To dial station speed dial numbers Reference Speed Dial Index Card e Dial a keypad digit 0 through 9 for desired per sonal speed dial number If on line listening to dial tone Press Dial a desired keypad digit 0 through 9 4 O o a SE x To dial system speed dial numbers e Reference System Speed Dial List e Press Cx e Dialthe memory location digits 01 through 99 for desired system speed dial number E If on line listening to dial tone Press HOLD Dial x plus the memory location digits 01 through 99 for desired system speed dial numbers Automatic Dialing To automatically dial numbers Press pre programmed softkey for desired num ber If desired softkey is programmed on second level under DSS e Press and then press desired softkey 10 Automatic Redialing To activate automatic redial Press softkey pre programmed for that purpose e Number will be dialed once a minute for ten minutes If call is answered e Take control by lifting handset STIVO ONI
30. tification If a calling station is programmed into the busy lamp field BLF of a called station the BLF light will flash to identify the calling station at the called station Common audible interface A system can be arranged to provide external signalling whenever an incoming line rings Delayed and direct ringing Ringing assignments are programmed to be either immediate or delayed for certain lines at certain stations Direct Station Selection Busy Lamp Field DSS BLF One key inter com calling with visual indication of telephone status Do not disturb Incoming call ringing and intercom calling are disabled Dynamic line key System temporarily assigns a normally unassigned line to an idle line key for certain call handling operations Exclusive hold Only the telephone placing call on hold can retrieve it Flash Recall A station key can provide either access to host system calling features or dial tone recall depending upon system require ments 52 Idle line preference With this feature going off hook automatically selects an idle line for use LCD messaging Standard and special purpose messages can be set on the display and sent to a calling telephone display OD 5 1D m do Zr 2o o lt Line monitoring Monitoring of dialing and call progress with the hand set on hook Last number redial The last number previously dialed can be automat ically redialed Line groups System arrangement which gro
31. umbers at individual stations can be prohibited through programming Tone or voice signalling intercom An intercom call can be tone signalled or voice announced 54 Unscreened transfer Call is transferred to another telephone without first being identified to it Voice signal blocking A station can be set to block voice calls sent to it over the speaker 92 ME my DE SH n lt A NANO 55 SPEED DIAL INDEX TEM SPEED DIAL SYS This manual has been developed by Comdial Corporation the Company and is intended for the use of lts customers and service personnel The information in this manual is subject to change without notice While every effort has been made to eliminate errors the Company disclalms liability for any difficulties arising from the interpretation of the information contained herein The information contalned herein does not purport to cover all details or variations in equipment nor to provide for every possible contingency to be met in connection with installation operation or maintenance Should further information be desired or should particular problems arise which are not covered sufficiently for the purchaser s purposes contact Comdial Customer Service Department P O Box 7266 Charlottesville VA 22906 A gee ale DUUM COMDIAL Charlottesville Virginia 22906 7266 P 1 804 978 2200 Printed in U S A GCA 70 118 01 11 89 a aaa um Ce Uv e Gee
32. ups certain lines together in up to four different groups This feature allows lines to be accessed by dialing line group codes Line preselectlon A line can be manually selected before lifting the handset for handsfree dialing Manual hold Pressing a station hold key will place and active outside call on hold Message waiting A light can be activated at a telephone by a central message desk telephone to indicate that a message awaits pick up Music on hold Music is provided to outside lines that are placed on hold if a music source is connected to the system Mute A user s voice can be blocked to the distant party during a call Night transfer of ringing The normal ringing of incoming lines can be transferred to a particular station or stations by attendant action for off hour answering Off hook voice announce Allows voice announce callto a busy station On hook dialing Manual or automatic dialing can be performed with lifting the station handset Originating denled The ability to originate calls on certain lines at 5 individual stations is programmable p 53 Personal ringing tones A multiline station can be arranged to ring in one of four distinctive tones Prime line Aline designated to a particular telephone and automatically selected when that telephone is taken off hook Zb tE Y y t mi oo Privacy release A line can be programmed to be non private at a particular station while remaining private at
33. y cannot be prevented from hear ing the announcement the user can press and hold MUTE key to prevent distant party from hearing the response Continued on next page O En D ui ei BO a ei Handsfree Answerback HFAB continued To respond to a SOHVA announcement Hear tone alert and announcement in handset receiver Distant party cannot hear an nouncement Respond in a verbal manner Press and hold wore and reply by speaking into handset transmitter Distant party cannot hear response Respond in a non verbal manner Press pre programmed softkey to cause a set message to appear in display of a announcing station if it is an LCD speakerphone This action also disconnects the announcing station MAKING CALLS Outside Line LINE KEY SELECT Press line key to select line Display NOTE Selecting a line is not necessary if Apriority line has been assigned to a telephone prime line feature enabled The telephone automatically picks an idle line for use when the handset is lifted idle line preference feature enabled Listen for dial tone e Dial number When party answers e Lift handset To end call e Hang up handset Continued on next page STIV SNDIVW Outside Line continued TRUNK GROUP ACCESS If the system provides trunk groups MAKING CALLS Press cm Dial trunk group access code LINE TYPE 9 main trunk group AA 81 secon

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