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CS-1708 CS-1716

1. SF E Ss E desp dap Ep dep dep u dep AED CS 1708 CS 1716 User Manual No Component Description 1 Daisy Chain When Daisy Chaining Units the cables plug in here The Ports port on the left is the Chain In port the one on the right is the Chain Out port 2 KVM Port The cables that link to the computers plug in here The Section shape of these connectors has been specifically modified so that only cables designed to work with this switch can plug in see the Cables section on page 4 for details 3 Cable Tie Slot If you want to use a cable tie to gather the cables together you can run it through this slot to attach it to the unit 4 Power Jack The power adapter cable plugs in here 5 Firmware The Firmware Upgrade Cable that transfers the firmware Upgrade Port upgrade data from the administrator s computer to the switch see page 37 plugs into this RJ 11 connector 6 Firmware During normal operation and while performing a fimware Upgrade Reset upgrade this switch should be in the NORMAL position Switch See Firmware Upgrade Recovery page 42 for details about the use of this switch 7 Console Port If this is a Single Station installation or if this is the First Section Station unit of a daisy chained installation your USB keybo
2. LCD display USERNAME AND PASSWORD INFORMATION HAS BEEN CLEARED PLEASE POWER OFF THE SWITCH REMOVE THE JUMPER CLOSE THE CASE THEN RESTART 4 After you start back up the OSD login function acts exactly the way it did the first time the switch was run see page 17 and you can reset passwords for the Administrators and Users 48 Specifications Function CS 1708 CS 1716 Computer Direct 8 16 Rn Max 256 via Daisy Chain 512 via Daisy Chain Port Selection OSD Hotkeys Connectors Console Keyboard 1x USB Type A Fons Video 1 x HDB 15 F Mouse 1x USB Type A KVM Ports Keyboard 8 x SPHD 15 F Yellow 16 x SPHD 15 F Yellow Video Mouse Daisy Chain In 1 x DB 25 F Out 1 x DB 25 M F W Upgrade 1 x RJ 11 socket Power 1 x DC Jack Switches Reset 1 x Semi recessed Pushbutton F W Upgrade 1 x Slide LEDs On Line 4 Orange 8 Orange Selected 4 Green 8 Green Power 1 Blue Station ID 2 x 7 Segment Video Up to 2048 x 1536 Scan Interval User Specified 1 255 secs Power Consumption DC 9V 7 5W max DC 9V 8W max Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Physical Housing Metal Froperties Weight 2 70 Kg 2 90 Kg Dimensions L x W x H 43 20 x 15 40 x 4 50 cm 19 1U 49 CS 1708 CS 1716 User Manual OSD Factory De
3. SJIT 11363 2006 X SJ T 11363 2006 Fe CE Lo CS 1708 CS 1716 User Manual User Information Online Registration Be sure to register your product at our online support center International http support aten com North America http www aten usa com product_registration Telephone Support International 886 2 8692 6959 North America 1 888 999 ATEN User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It i
4. Platform Setup The CS 1708 CS 1716 s default port settings are for a PC Compatible operating platform You can modify the platform setting for each port by bringing the KVM focus to the port you want to change and using the hotkey combinations shown in the table below Key Operation F1 Sets the PC Compatible keyboard operating platform for the port that currently has the KVM focus F2 Sets the Mac keyboard operating platform for the port that currently has the KVM focus F3 Sets the Sun keyboard operating platform for the port that currently has the KVM focus R Enter Reset everything to the default settings The Hotkey entry method is as follows 1 Invoke HKM see Invoking Hotkey Mode HKM page 31 2 Press and release the appropriate Function key see table After completing a setting you automatically exit HKM Note The brackets indicate the keys you should press Simply press the indicated keys do not type the brackets Miscellaneous Actions Hotkeys are also used to reset the USB and toggle the beeper On and Off To perform any of these operations do the following 1 Invoke HKM see Invoking Hotkey Mode HKM page 31 2 Press and release the appropriate action key see table Key Operation F5 Performs a USB reset B Toggles the Beeper On or Off The Command Line displays Beeper On or Beeper Off for one second then the message disappears and you autom
5. Note 1 PC stands for PC compatible This is the choice that should be made for all operating systems other than Sun and Mac 2 If you are installing a Sun or Mac computer before you run it for the first time you must set the correct operating system for the port it is connected to with this function otherwise it will not boot 3 SPC stands for Special Case For certain operating systems such as FSBD you may need to choose this option if you run into startup problems If this occurs please contact technical support for further information In order to upgrade the CS 1708 CS 1716 s firmware See chapter 5 you must first enable Firmware Upgrade Mode with this setting KEYBOARD LANGUAGE Sets the keyboard language layout for the computer attached to each port Choices are Auto English French German and Japanese Auto the default sets the keyboard language according to the keyboard language of the computer 26 4 OSD Operation F5 SKP Skip SKP Mode enables you to easily skip backward or forward switching the console focus from the currently active computer port to the previous or next available one The selection of computers to be available for Skip Mode switching is made with the Scan Skip Mode setting under the F3 SET function see page 21 When you are in Skip Mode press lt to switch to the previous computer in the List press gt to switch to the next computer in t
6. North America Email Support Email your questions and concerns to support aten usa com Online Support 1 Online technical support is available to ALTUSEN cus Technical Support tomers through our e Support Center http www aten usa com support Troubleshooting 2 Online troubleshooting that describes the most com Documentation monly encountered problems and offers possible solu tions to them online documentation including electronically available manuals and the latest drivers and firmware for your product are available at our web site http www aten usa com Telephone Support 1 888 999 ATEN Software Updates When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help CS 1708 CS 1716 Connection Tables The following tables indicate the relationship between the number of Master View units and the number of computers that they control CS 1708 MVs Computers MVs Computers MVs Computers MVs Computers 1 1 8 9 65 72 17 129 136 2
7. 1 Shut down all the computers that are attached to it Note Unplug the power cords of any computers that have the Keyboard Power On function Otherwise the switch will still receive power from the computers 2 Wait 10 seconds then plug the power adapter back in 3 After the CS 1708 CS 1716 is up Power On the computers Note If you have shut down more than one Station power up the highest Station first and work your way down to the lowest one Chapter 4 OSD Operation OSD Overview The On Screen Display OSD is used to handle all computer control and switching procedures All procedures start from the OSD Main Screen To pop up the Main Screen tap the Scroll Lock key twice Note You can change the Hotkey to the Ctrl key see OSD HOTKEY page 21 The OSD incorporates a two level Administrator User authorization system Before the OSD Main Screen comes up a dialog box appears that asks you to provide your Username and Password If the Password Function has been set see SET USERNAME AND PASSWORD page 23 you must provide them in order to access the OSD Main Screen If this is the first time that the OSD is being run or if the password function has not been set simply press Enter when the authorization dialog box appears The OSD Main Screen comes up in Administrator Mode with access to all functions When you invoke the OSD a screen similar to the one below appears F1 GOTO F3 SET F5
8. 15 Port ID Numbering ei cece ee 16 Powering Off and Restarting 16 4 OSD Operation OSD OvervieW it Sree ates cae A NR i a 17 OSD Navigation oran vid ar ea Pr u sisata 18 OSD Main Screen Headings 19 OSD Functions mus es vad SER RR eee A ae a 19 FI GOTO ae ad oe a a a ed ne 20 CS 1708 CS 1716 User Manual ELISTAS TAN en 20 ESSE aaa a a tee ea eh 21 FLADM uu od tm 23 FO SKP San Sa i de Roca A bis 27 FE BR na ee ne a ee 28 FZ SCAN toni a ernennen 29 FELOUT cits id en 30 5 Hotkey Operation Invoking Hotkey Mode HKM 31 When HKM is active aaaea 31 Hotkey Port Access 32 Selecting the Active Port 32 Auto Scan Modest nern nern 32 Hotkey Configuration 33 Alternate Hotkey Invocation Keys 33 Alternate OSD Invocation Keys 33 Platform Setup us ate ee a eae uka Be D hae 34 Miscellaneous Actions 34 6 Keyboard Emulation Mac Keyboard z ainssi uuu Bag na rare ep ee kusala 35 SUN Keyboard noe di err a Se 36 7 The Firmware Upgrade Utility Preparation ii Ee A 37 Starting the Upgrade 38 Upgrade Succeeded 41 Upgrade Failed o
9. 2 Key in the computer s Port ID number The Port ID numbers display on the Command Line as you key them in If you make a mistake use Backspace to erase the wrong number 3 Press Enter The KVM focus switches to the computer associated with the specified Port ID and you automatically exit Hotkey Mode Auto Scan Mode The CS 1708 CS 1716 s Auto Scan feature automatically switches among all the active CPU Ports that are accessible to the currently logged on User at regular intervals see Scan Mode of the OSD F3 SET function page 21 so that he can monitor their activity automatically To start Auto Scanning key in the following Hotkey combination 1 Invoke Hotkey Mode see Invoking Hotkey Mode HKM page 31 2 Key in A After you press A you automatically exit Hotkey Mode and enter Auto Scan Mode 3 To exit Auto Scan Mode press Esc or Spacebar or Right Click with the mouse Note While Auto Scan Mode is in effect ordinary keyboard and mouse functions are suspended only Auto Scan Mode compliant keystrokes and mouse clicks can be input You must exit Auto Scan Mode in order to regain normal control of the console 32 5 Hotkey Operation While you are in Auto Scan Mode you can pause the scanning in order to keep the focus on a particular computer by pressing P or with a Left Click of the mouse During the time that Auto Scanning is paused the Command Line displays Auto Scan Paused
10. press Enter After you select an item a submenu with further choices for you to select from appears Double click the choice you want or move the Highlight Bar to it then press Enter An icon appears before the selected choice so that you know which one it is The settings are explained in the following table Setting Function SET USERNAME AND PASSWORD This function is Used to set Usernames and Passwords for the Administrator and Users 1 Usernames and Passwords for one Administrator and four users can be set 2 After you select one of the User fields or the Administrator field a screen that allows you to key in a Username and Password appears The Username and Password may be up to 12 characters long and can consist of any combination of letters and numbers A Z 0 9 3 For each individual key in the Username and Password then press Enter 4 To modify or delete a previous Username and or Password use the backspace key to erase individual letters or numbers SET LOGOUT TIMEOUT If there is no input from the console for the amount of time set with this function the Operator is automatically logged out A login is necessary before the console can be used again This enables other Operators to gain access to the computers when the original Operator is no longer accessing them but has forgotten to log out To set the timeout value key in a number from 1 180 minutes then press Enter
11. u cita re re 41 Firmware Upgrade Recovery 42 Appendix Safety INStructiOns s up rt ad Meek wed it a 43 General w 22 d A A A d p Er 43 Rack Mountingu c0 iii al a al Aes dees 45 Technical Support nc esa cere u Duy San ind 46 International zu 24 25 cision i A MT Aa T RA 46 North America a ern 46 CS 1708 CS 1716 Connection Tables 47 OSLO nr a A gd eat ak apu 47 COM7 1O ys sutuy man 47 Administrator Login Failure _ 48 Specifications scn dns en een 49 OSD Factory Default Settings 50 Troubleshooting iaie ruie ci ii Chua uch us eN eel ed 51 Limited Warranty tc anaes a ea et 52 vi CS 1708 CS 1716 User Manual About this Manual This User Manual is provided to help you get the most from your c c system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Chapter 1 Introduction introduces you to the CS 1708 CS 1716 system Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Installation provides the necessary information for setting up your installation from a basic single stage hookup to a complete 3 level cascade Chapter 3 Basic Operation explains the fundamental concepts involved in operatin
12. Enter After executing any action you automatically go back to the menu one level above 4 OSD Operation OSD Main Screen Headings SN PN This column lists the Port ID numbers Station Number Port Number for all the KVM ports on the installation The simplest method to access a particular computer is move the Highlight Bar to it then press Enter QV If a port has selected for Quick View scanning see SET QUICK VIEW PORTS page 25 an arrowhead displays in this column to indicate so The computers that are powered on and are On Line have a Sun symbol in this column to indicate so NAME Ifa port has been given a name see EDIT PORT NAMES page 24 its name appears in this column OSD Functions OSD functions are used to configure and control the OSD For example you can rapidly switch to any port scan selected ports only limit the list you wish to view designate a port as a Quick View Port create or edit a port name or make OSD setting adjustments To access an OSD function 1 Either Click a Function Key field at the top of the Main Screen or press a Function Key on the keyboard 2 Inthe Submenus that appear make your choice either by double clicking it or moving the Highlight Bar to it then pressing Enter 3 Press Esc to return to the previous menu level 19 CS 1708 CS 1716 User Manual F1 GOTO GOTO allows you to switch directly to a port either by keying in th
13. Pausing when you want to keep the focus on a particular computer is more convenient than Exiting Auto Scan Mode because when you Resume scanning you start from where you left off If on the other hand you Exited and restarted Scanning would start over from the very first computer on the installation After pausing to resume Auto Scanning press any key Scanning continues from where it left off Hotkey Configuration Alternate Hotkey Invocation Keys An alternate set of Hotkey Invocation keys is provided in case the default set conflicts with programs running on the computers To switch to the alternate Hotkey Invocation set do the following 1 Invoke HKM see Invoking Hotkey Mode HKM page 31 2 Press and release the H key The Hotkey Invocation keys become the Ctrl key instead of Num Lock and the F12 key instead of Minus Note This procedure is a toggle between the two methods To revert back invoke HKM then press and release the H key again Alternate OSD Invocation Keys The OSD activation method can be changed from tapping the Scroll Lock key twice to tapping the Ctrl key twice Ctrl Ctrl To change the OSD Invocation method do the following 1 Invoke HKM see Invoking Hotkey Mode HKM page 31 2 Press and release the T key Note This procedure is a toggle between the two methods To revert back invoke HKM then press and release the T key again 33 CS 1708 CS 1716 User Manual
14. SKP F7 SCAN X F2 LIST F4 ADM F6 BRC F8 LOUT zz ADMINISTRATOR LIST ALL SN PN ATEN INTL CO 1 ATEN INTL CO 2 FAX SERVER 1 FAX SERVER 2 WEB SERVER 1 WEB SERVER 2 x to ATEN INTL CO 3 Lo u MAIL SERVER 1 CS 1708 CS 1716 User Manual Please note the following The diagram depicts the Administrator s Main Screen The User Main Screen does not show the F4 ADM function OSD always starts in List view with the highlight bar at the same position it was in the last time it was closed Only the ports that have been set accessible by the Administrator for the currently logged in User are visible see SET ACCESSIBLE PORTS page 25 for details OSD Navigation To dismiss the menu and deactivate OSD Click the X at the upper right corner of the OSD Window or press Esc To Logout Click F8 or the zZZ symbol at the top of the Main Screen or press F8 To move up or down through the list one line at a time Click the Up and Down Triangle symbols Y or use the Up and Down Arrow Keys If there are more list entries than what can appear on the Main Screen the screen will scroll To move up or down through the list one screen at a time Click the Up and Down Arrow symbols AN or use the Pg Up and Pg Dn keys If there are more list entries than what can appear on the Main Screen the screen will scroll To activate a port double click it or move the Highlight Bar to it then press
15. console USB Keyboard Monitor and USB Mouse controls 8 CS 1708 or 16 CS 1716 computers daisy chain up to 31 additional units control up to 256 or 512 computers from a single console Hot pluggable add or remove computers for maintenance without powering down the switch port names are automatically reconfigured when the station sequence is changed LED Display For Easy Status Monitoring Auto Scan feature for monitoring user selected computers Convenient computer selection via Hotkeys and intuitive OSD menus OSD is mouse driven for quick and efficient menu navigation OSD port list automatically expands when stations are added OSD screen automatically adjusts to resolution changes OSD or hotkey selection of the OS and keyboard language Keyboard and mouse emulation computers boot even when the console focus is elsewhere Supports Microsoft IntelliMouse and the scrolling wheel on most mice Supports Logitech and Microsoft wireless keyboards and mice Multimedia keyboard support Administrator User password authorization for enhanced security PSP administrator synchronized confirmation between master and slave stations Two types of logout manual and timed Superior video quality 2048 x 1536 DDC2B DDC emulation video settings of each computer is automatically adjusted for optimum output to the monitor Upgradable firmware all switches upgraded at the same time via the daisy chain
16. dmb Sp J E E Er dee dep dep dp yp dE deep Ep NACH Lew Jo tres jp E EI dep ib dep Gmb ib A s Ol E Skea E gt deis dap dap deis dep dip Ep HAIR CS 1708 CS 1716 User Manual This Page Intentionally Left Blank 14 Chapter 3 Basic Operation Hot Plugging The CS 1708 CS 1716 supports hot plugging components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down In order for hot plugging to work properly however the procedures described below must be followed Switching Station Positions You can switch station positions by simply unplugging from the old parent and plugging into a new one Hot Plugging KVM ports In order for the OSD menus to correspond to a KVM port change you must manually reconfigure the OSD to reflect the new port information See SCAN SKIP MODE under the F3 SET function see page 21 and the two Set Port selections under the F4 ADM function see page 23 for details Note If the computer s Operating System does not support hot plugging this function may not work properly Hot Plugging Console Ports The ke
17. those Ports which have been set Accessible and are Powered On QUICK VIEW Only those Ports which have been set Accessible and have been selected as Quick View Ports see SET QUICK VIEW PORTS page 25 QUICK VIEW POWERED ON Only those Ports which have been set Accessible and have been selected as Quick View Ports and are Powered On The default is ALL Note The Quick View choices only show up on the Administrator s screen since only he has Quick View setting rights see SET QUICK VIEW PORTS page 25 for details SCREEN BLANKER If there is no input from the console for the amount of time set with this function the screen is blanked Key in a value from 1 30 minutes then press Enter A setting of 0 disables this function The default is O disabled HOTKEY COMMAND MODE Enables Disables the Hotkey function see Hotkey Operation page 31 in case there is a conflict with programs running on the computers On enables the function Off disables it The default is On HOTKEY Selects which keys invoke Hotkey Mode see Invoking Hotkey Mode HKM page 31 Choices are Num Lock or Ctrl F12 The default is Num Lock 22 4 OSD Operation F4 ADM F4 is an Administrator only function It allows the Administrator to configure and control the overall operation of the OSD To change a setting double click it or use the Up and Down Arrow Keys to move the highlight bar to it then
18. 37 recovery 42 Index recovery switch 8 Forgotten Password 48 Front View CS 1708 5 CS 1716 5 G GOTO 20 H Hardware Requirements Cables 4 Computer 4 Console 4 Hot Plugging 15 Console Ports 15 CPU Ports 15 Hotkey Command Mode 22 OSD 21 Installation Daisy Chaining 12 Single Stage 10 K Keyboard Emulation Mac 35 Sun 36 Keyboard language 26 L Logout 30 Logout Timeout 23 LOUT 30 53 CS 1708 CS 1716 User Manual O Online Registration iii OSD Factory Default Settings 50 Functions 19 Hotkey 21 Logout 30 Main Screen Headings 19 Overview 17 P Password 23 Pause 29 Port ID Display Duration 21 Display Mode 22 Display Position 21 Numbering 16 Port Names 24 Powering Off and Restarting 16 Q Quick View Ports 25 R Rack Mounting Safety information 45 Rack mounting 9 Rear View CS 1708 7 CS 1716 7 Reset Station IDs 26 Restore Default Values 24 RoHS ii s Safety Instructions General 43 Rack Mounting 45 SCAN 29 Scan Duration 22 SCAN SKIPMODE 22 Screen Blanker 22 SET 21 Accessible Ports 25 Logout Timeout 23 Password 23 Quick View Ports 25 Username 23 SJ T 11364 2006 ii Skip Mode 22 27 SKP 27 Specifications 49 Station IDs 12 Reset 26 Station Positions Switching 15 Switching Station Positions 15 T Technical support 46 Telephone support iii Timeout 23 Troubleshooting 51 U USB cable connec
19. 5 for details Move the Highlight Bar to the choice you want then press Enter An icon appears before the choice to indicate that it is the currently selected one After you make your choice and press Enter you return to the OSD Main Screen with the newly formulated List displayed 20 4 OSD Operation F3 SET This function allows the Administrator and each User to set up their own working environment A separate profile for each is stored by the OSD and is activated according to the Username that was provided during Login To change a setting 1 Double click it or move the highlight bar to it then press Enter 2 After you select an item a submenu with further choices appears To make a selection either double click it or move the Highlight Bar to it then press Enter An icon appears before the selected choice to indicate which one it is The settings are explained in the following table Setting Function OSD HOTKEY Selects which Hotkey activates the OSD function Scroll Lock Scroll Lock or Ctrl Ctrl Since the Ctrl key combination may conflict with programs running on the computers the default is the Scroll Lock combination PORT ID Allows you to position where the Port ID appears on the screen DISPLAY The default is the upper right corner but you can choose to have it POSITION appear anywhere on the screen Use the Mouse or the Arrow Keys plus Pg Up Pg Dn Home End and 5 o
20. 5 193 200 2 9 16 10 73 80 18 137 144 26 201 208 3 17 24 11 81 88 19 145 152 27 209 216 4 25 32 12 89 96 20 153 160 28 217 224 5 33 40 13 97 104 21 161 168 29 225 232 6 41 48 14 105 112 22 169 176 30 233 240 7 49 56 15 113 120 23 177 184 31 241 248 8 57 64 16 121 128 24 185 192 32 249 256 CS 1716 MVs Computers MVs Computers MVs Computers MVs Computers 1 1 16 9 129 144 17 257 272 25 385 400 2 17 32 10 145 160 18 273 288 26 401 416 3 33 48 11 161 176 19 289 304 27 417 432 4 49 64 12 177 192 20 305 320 28 433 448 5 65 80 13 193 208 21 321 336 29 449 464 6 81 96 14 209 224 22 337 352 30 465 480 7 97 112 15 225 240 23 353 368 31 481 496 8 113 128 16 241 256 24 369 384 32 497 512 CS 1708 CS 1716 User Manual Administrator Login Failure If you are unable to perform an Administrator login because the Username and Password information has become corrupted or you have forgotten it for example you can clear the login information with the following procedure 1 Power off the switch and remove its housing 2 Short the jumper labeled Default Password at the right front of the switch s main board a Restore Default Possword 3 Power on the switch When you power the switch on the following message appears on the
21. 622 soe 2 nn A nn ii Us Er Information soscar A A A lal ili Online Registration iii Telephone Support iii User Nolla Dia een dee ee san a iii Package Contents iv Aboutthis Man al as u en ee mas u Rh er Ban vii CONVeNtiONS z rs ttp en tt uu Z etic Se tesa ee manua CSE viii Product MOrmation mda i en ee dab whe er au bu viii 1 Introduction OVEVIeW nn ea a uswa ee Br 1 Features aaa intime a m Eu a De eee ee 2 mun y aa nn 3 Hardware Requirements 4 A ri DR Fr 4 Computers p tt A TRE u s ass 4 Gables tata 52 ra toto G euma Ca su AG ak e ae e a N tte an sa 4 CS 1708 CS 1716 Front VieW 5 CS 1708 CS 1716 Rear VieW 7 2 Installation Rack Mounting u na a fens im ee re ae 9 Single Stage Installation 10 Single Stage Installation Diagram 11 USB Cable Connection 11 Daisy Chaining vidas i eo i gl de AO ead aa ee wee 12 Daisy Chain Installation Diagram 13 3 Basic Operation Hot Plugging 2 ur RE irn 15 Switching Station Positions 15 Hot Plugging KVM ports 15 Hot Plugging Console Ports
22. Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Ensure that proper airflow is provided to devices in the rack Do not step on or stand on any device when servicing other devices in a rack 45 CS 1708 CS 1716 User Manual Technical Support International Email Support Email your questions and concerns to support aten com Online Support 1 Online technical support is available to ALTUSEN cus Technical Support tomers through our e Support Center http support aten com 2 Online troubleshooting that describes the most com Documentation monly encountered problems and offers possible solu tions to them online documentation including electronically available manuals and the latest drivers and firmware for your product are available at our web site http www aten com Telephone Support 886 2 8692 6959 Troubleshooting Software Updates
23. If the number is 0 zero this function is disabled Default is O disabled Continues on next page 23 CS 1708 CS 1716 User Manual Continued from previous page Setting Function EDIT PORT NAMES To help remember which computer is attached to a particular port every port can be given a name This function allows the Administrator to create modify or delete port names Note Only the Ports currently chosen for the LIST view on the main OSD screen see F2 LIST page 20 show up here To Edit a port name 1 Use the Navigation Keys to move the highlight bar to it then press Enter 2 Key in the new Port Name or modify delete the old one The maximum number of characters allowed for the Port Name is 12 Legal characters include All alpha characters a z A Z All numeric characters 0 9 and Space Case does not matter OSD displays the Port Name in all capitals no matter how they were keyed in 3 When you have finished editing press Enter to have the change take effect To abort the change press Esc RESTORE DEFAULT VALUES This function is used to undo all changes and return the setup to the original factory default settings Except for the Names that were assigned to the Ports The names are kept CLEAR THE NAME LIST This function is similar to Restore Default Values The difference is that it also clears the Port Names along with undoin
24. USB KVM Switch CS 1708 CS 1716 User Manual www aten com CS 1708 CS 1716 User Manual FCC Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China _ En nn H O O SJ T 11363 2006 O
25. about their corresponding KVM ports There is one pair for each port The one on the left is the On Line LED the one on the right is the Selected Port LED An On Line LED lights ORANGE to indicate that the computer attached to its corresponding port is up and running A Selected LED lights GREEN to indicate that the computer attached to its corresponding port is the one that has the KVM focus The LED is steady under normal conditions but flashes when its port is accessed under Auto Scan Mode see page 29 When the switch is first powered on the On Line and Selected LEDs blink in sequence as the Switch performs a self test 2 Reset Switch Pressing this switch in performs a system reset The switch is recessed and must be pushed with a thin object such as the end of a paper clip or a ball point pen 3 Power LED The Power LED lights to indicate that the CS 1708 is powered up and ready to operate 4 Station ID LED The switch s Station ID is displayed here If this is a Single Station installation see page 10 or the First Station on a Daisy Chained installation see page 12 the CS 1708 has a Station ID of 01 On a Daisy Chained installation the CS 1708 auto senses its position and displays the Station ID that corresponds to its place in the chain see Port ID Numbering page 16 for details 1 Introduction CS 1708 CS 1716 Rear View
26. ade files If the device s version is newer the utility lets you decide whether to continue or not If it is not checked the utility performs the upgrade directly Click Next to begin Device List Status Messges gt Loading amp testing files gt Loading amp testing files OK gt Searching for device Device Description CPU W78E516 Device F W Ver 1 3 122 Upgrade F W Ver 1 0 090 MID 001 001 MV Check Firmware Version Progress Help View Log lt Back Cancel 39 CS 1708 CS 1716 User Manual 5 After you have made your device selection s Click Next to perform the upgrade If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel gt The firmware Ver 1 3 is not newer than current firmware Ver 1 3 122 in device MAIN 001 001 Continue the upgrade Yes No y If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in the Status Messages panel and the progress toward completion is shown on the Progress bar 40 7 The Firmware Upgrade Utility Upgrade Succeeded After
27. ard monitor and USB mouse plug in here Chapter 2 Installation device is provided on page 43 Please review it before 1 Important safety information regarding the placement of this proceeding 2 Make sure that power to all the devices you will be connecting up have been turned off You must unplug the power cords of any computers that have the Keyboard Power On function Rack Mounting The CS 1708 CS 1716 can be mounted in a 1U system rack For convenience and flexibility the mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack To rack mount the unit do the following 1 Screw the mounting brackets into the sides of the unit at the front or the rear as shown in the diagram below master uIeWi ax SEED es master urux 2 Slide the unit into the rack and secure it to the rack CS 1708 CS 1716 User Manual Single Stage Installation Refer to the installation diagrams on the next page as you perform the following steps The numbers in the diagrams correspond to the steps 1 Plug your USB keyboard monitor and USB mouse into the Console Ports located on the unit s rear panel Use KVM cable sets to connect any available KVM port to the video and USB ports of the computers you are connecting up Note 1 Two cable sets are supplied with this package additional sets require a
28. atically exit HKM After completing a setting you automatically exit HKM 34 Mac Keyboard Chapter 6 Keyboard Emulation The PC compatible 101 104 key keyboard can emulate the functions of the Mac keyboard The emulation mappings are listed in the table below PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl um H Ctrl 1 j Ctrl 2 Ctrl 3 mq Ctrl 4 A Alt Alt Print Screen F13 Scroll Lock F14 E Enter Return Backspace Delete Insert Help Ctrl UA F15 Note When using key combinations press and release the first key Ctrl then press and release the activation key 35 CS 1708 CS 1716 User Manual Sun Keyboard The PC compatible 101 104 key keyboard can emulate the functions of the Sun keyboard when the Control key Ctrl is used in conjunction with other keys The corresponding functions are shown in the table below PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 m Ctrl 2 9 _ Ctrl 3 9 m Ctrl 4 Ctrl H Help Compose Es T Note When using key combinations press and release the first key Ctrl then press and release the activati
29. bus Backward compatible with the Master View CS 1216A KVM switch series Compatible with multiple operating platforms PC Mac and Sun Supports Windows 98 or higher Mac OS8 6 or higher Sun Blade 2000 100 Solaris 8 Linux Red Hat 7 1 or higher Rack mountable in 19 system rack 1U CS 1708 CS 1716 User Manual Hardware Requirements Console A VGA SVGA or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation A USB mouse A USB keyboard Computers The following equipment must be installed on each computer A VGA SVGA or Multisync card Type A USB port Cables Substandard cables may damage the connected devices or degrade overall performance For optimum signal integrity and to simplify the layout we strongly recommend that you use the high quality CS Custom Cable sets described below Function Length CS Part Number Daisy Chain 0 6m 2L 1700 1 8m 2L 1701 USB KVM 1 2m 2L 5201U 1 8m 2L 5202U 3 0m 2L 5203U To purchase CS Custom KVM cable sets contact your dealer 1 Introduction CS 1708 CS 1716 Front View master UIEUIXax ED cs i706 N fo L 3 4 fe af dE CS 1708 CS 1716 User Manual No Component Description 1 Port LEDs The Port LEDs provide status information
30. ctors a full 16 port switch can be installed in a 1U system rack An included Firmware Upgrade Utility allows you can stay current with new improvements in switch functionality by downloading the latest firmware files from our website and using the utility to quickly and conveniently perform the upgrade Setup is fast and easy simply plug cables into their appropriate ports There is no software to configure no installation routines and no incompatibility problems Since the CS 1708 CS 1716 intercepts keyboard input directly it works on multiple operating platforms PC compatible Mac Sun Access to any computer on the installation is easily accomplished either by entering Hotkey combinations from the keyboard or by means of a powerful menu driven OSD On Screen Display system A convenient Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one by one CS 1708 CS 1716 User Manual Since a single console manages all of the computers on your installation a CS 1708 CS 1716 KVM switch setup 1 eliminates the expense of having to purchase a separate keyboard monitor and mouse for each computer 2 saves all the space those extra components would take up 3 saves on energy costs and 4 eliminates the inconvenience and wasted effort involved in constantly moving from one computer to another 1 Introduction Features A single KVM
31. described in the Cables section page 4 to connect the Chain Out port of the parent switch to the Chain In port of the child switch First Station Out to Second Station In Second Station Out to Third Station In etc Note You cannot use the Chain In port of the First Station CS 1708 CS 1716 since it is the highest level parent 3 Use KVM cable sets described in the Cables section page 4 to connect any available KVM Port on the installation to the keyboard video and mouse ports of the computers you are installing 4 Repeat the above steps for any additional CS 1708 CS 1716 units you wish to add to the chain 5 Power up the installation according to the following procedure a Plug in the power adapter for the First Station Wait for the unit to ascertain its Station ID and display it on the Station ID LED The Station ID for the First Stage unit is 01 the ID for the Second Stage unit is 02 the ID for the Third Stage unit is 03 etc b Plug in the power adapters for each Station on the installation in turn Second Station then Third Station etc In each case wait for the Station ID to be ascertained and displayed on the current Station before plugging in the next one c After all the Stations are up power on the computers 2 Installation Daisy Chain Installation Diagram S o D se db deiis dep deb de Ab deb dep
32. e BRC Mode is in effect the mouse will not function normally You must exit BRC Mode in order to regain control of the mouse To exit BRC Mode invoke the OSD with the OSD Hotkey then Click the F6 field or press F6 to turn BRC Mode off 28 4 OSD Operation F7 SCAN The SCAN function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually The selection of computers to be included for Auto Scanning is made with the Scan Skip Mode setting under the F3 SET function see page 22 The amount of time that each Port displays for is set with the Scan Duration setting under the F3 SET function see page 22 If the scanning stops on an empty port or one where the computer is attached but is powered Off the monitor screen will be blank and the mouse and keyboard will have no effect Simply wait after the Scan Duration time is up the Scan function will move on to the next port As each computer is accessed an appears in front of the Port ID display to Indicate that it is being accessed under Auto Scan Mode If you want to temporarily keep the focus on a particular computer you can pause the scanning either by pressing P or with a left click of the mouse See Auto Scan Mode page 32 for details When you want to permanently stop scanning at a particular location press the Spacebar
33. e port s Name or its Port ID Touse the Name method key in 1 key in the port s Name then press Enter To use the Port ID method key in 2 key in the Port ID then press Enter Note You can key in a partial Name or Port ID In that case the screen will show all the computers that the User has View rights to see SET ACCESSIBLE PORTS page 25 that match the Name or Port ID pattern regardless of the current List settings see F2 LIST for details To return to the OSD Main Screen without making a choice press Esc F2 LIST The LIST function lets you broaden or narrow the scope of which ports the OSD displays lists on the Main Screen Many of the OSD functions only operate on the computers that have been selected for listing on the Main Screen with this function The choices and their meanings are given in the table below Choice Meaning ALL Lists all of the ports on the installation QUICK VIEW Lists only the ports that have been selected as Quick View Ports see SET QUICK VIEW PORTS page 25 POWERED ON Lists only the ports that have their attached computers Powered On QUICK VIEW Lists only the ports that have been selected as Quick View Ports POWERED ON see SET QUICK VIEW PORTS page 25 and that have their attached computers Powered On These items only show up on the Administrator s screen since only he has Quick View setting rights see SET QUICK VIEW PORTS page 2
34. fault Settings The factory default settings are as follows Setting Default OSD Hotkey Scroll Lock Scroll Lock Port ID Display Position Upper Right Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan Skip Mode All Screen Blanker 0 Disabled Logout Timeout 0 Disabled Beeper Y Activated Accessible Ports F Full For all Users on all Ports Operating System PC Keyboard Language Auto 50 Troubleshooting Symptom Possible Cause Action After installation my Sun Mac computer does not boot Operating System not properly set for its port When you install a Sun or Mac computer before you run it for the first time you must set the correct operating system for the port it is connected to otherwise it will not boot See SET OPERATING SYSTEM page 26 for details Mouse and or Keyboard not responding Improper mouse and or keyboard reset Unplug the cable s from the console port s then plug it them back in No connection to the computer Check the cable from the switch to the computer to make sure it is properly connected KVM switch needs to be reset Power off all devices on the installation power off the KVM switch wait five seconds then power up Device not recognized message Windows Windows timin
35. g problem 1 Unplug the KVM cable from the computer s USB port 2 Go into Windows System Settings and remove the Unknown Device entry 3 Plug the KVM cable back in Windows will now recognize the device 51 CS 1708 CS 1716 User Manual Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquiries please contact your direct vendor 52 A Activate Beeper 24 ADM 23 Administrator functions 23 Administrator Login Failure 48 Auto Scanning 29 Scan Duration 22 B Beeper Activate 24 BRC 28 Broadcast Mode 28 C Clear the Name List 24 Computer Connection Tables 47 Corrupt Password 48 E Edit Port Names 24 F F1 GOTO 20 F3 SET 21 F4 ADM 23 F5 SKP 27 F6 BRC 28 F7 SCAN 29 F8 LOUT 30 Factory Default Settings 50 FIRMWARE UPGRADE 26 Firmware upgrade port 8
36. g all changes and returning the setup to the original factory default settings ACTIVATE BEEPER Choices are Y for On or N for Off When activated the beeper sounds whenever a Port is changed when activating the Auto Scan function see F7 SCAN page 29 or an invalid entry is made on an OSD menu The default is Y Continues on next page 24 4 OSD Operation Continued from previous page Setting Function SET QUICK VIEW PORTS This function lets the Administrator select which Ports to include as Quick View ports Note Only the Ports currently chosen for the LIST view on the main OSD screen see F2 LIST page 20 show up here 4 To select deselect a port as a Quick View Port use the Navigation Keys to move the highlight bar to it then press Space When a port has been selected as a Quick View Port an arrowhead displays in the QV column of the LIST on the Main Screen to indicate so When a port is deselected the arrowhead disappears If one of the Quick View options is chosen for the LIST view see F2 LIST page 20 only Ports that have been selected here will show up on the LIST display on the main OSD screen If one of the Quick View options is chosen for Auto Scanning see SCAN SKIP MODE page 22 only Ports that have been selected here will be Auto Scanned The default is for no ports to be selected SET ACCESSIBLE PORTS This function allows the Admini
37. g the CS 1708 CS 1716 Chapter 4 OSD Operation provides a complete description of the CS 1708 CS 1716 s OSD On Screen Display and how to work with it Chapter 5 Hotkey Operation details all of the concepts and procedures involved in the Hotkey operation of your CS 1708 CS 1716 installation Chapter 6 Keyboard Emulation provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings Chapter 7 The Firmware Upgrade Utility explains how to use this utility to upgrade the CS 1708 CS 1716 s firmware with the latest available versions An Appendix provides specifications and other technical information regarding the CS 1708 CS 1716 vii CS 1708 CS 1716 User Manual Conventions This manual uses the following conventions Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ATEN products and how they can he
38. he List press t to switch to the last computer on the previous station in the List press to switch to the first computer on the next station in the List Note When you Skip you only Skip to the previous or next available computer that is in the Scan Skip Mode selection see page 22 If a Port has been selected for Scan Skip Mode when the focus switches to that port a Left Right Triangle symbol appears before its Port ID Display to indicate so While Skip Mode is in effect the console will not function normally You must exit Skip Mode in order to regain control of the console To exit Skip Mode press Spacebar or Esc 27 CS 1708 CS 1716 User Manual F6 BRC F6 is an Administrator only function When this function is in effect commands sent from the console are broadcast to all available computers on the installation This function is particularly useful for operations that need to be performed on multiple computers such as performing a system wide shutdown installing or upgrading software etc BRC works in conjunction with the F2 LIST function The LIST function see page 20 is used to broaden or narrow the focus of which Ports appear on the OSD Main Screen When you Broadcast a command it only goes to the Ports currently listed on the OSD Main Screen While BRC Mode is in effect a Speaker symbol appears before the Port ID Display of the port that currently has the console focus Whil
39. hould be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes 43 CS 1708 CS 1716 User Manual To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or un interruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables When connecting or disconnecting power to hot pluggable power supplies observe the following guidelines Install the power supply before connecting the power cable to the power supply Unplug the power cable before removing the power supp
40. lp you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com viii Chapter 1 Introduction Overview The Master View CS 1708 and CS 1716 KVM Switches are control units that allow access to multiple computers from a single console keyboard mouse and monitor A single Master View can control up to eight CS 1708 or 16 CS 1716 computers As many as 31 additional switches can be added in a daisy chain configuration allowing up to 512 computers to be controlled from a single keyboard monitor mouse console A seven segment front panel LED displays each Station s position for easy identification An auto sensing function recognizes the position of each station switch on the chain eliminating the need to manually set the position with DIP switches The CS 1708 and CS 1716 improve on previous models by providing USB ports for the console Keyboard and Mouse and by transferring keyboard and mouse data to the computers via the faster more reliable USB bus rather than the traditional PS 2 connection and in providing Multimedia keyboard support The CS 1708 and CS 1716 also utilize a custom ASIC patent pending for increased reliability and enhanced performance By incorporating high density 15 pin KVM port connectors instead of the usual 25 pin conne
41. ly Ifthe system has multiple sources of power disconnect power from the system by unplugging all power cables from the power supplies Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair 44 Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for Joined multiple racks before working on the rack
42. n the numeric keypad with Num Lock off to position the Port ID display then double click or press Enter to lock the position and return to the Set submenu PORT ID Determines how long a Port ID displays on the monitor after a port DISPLAY change has taken place The choices are User Defined which DURATION lets you select the amount of time from 1 255 sec and Always On which displays the Port ID at all times If you select User Defined key in the number of seconds then press Enter The default is 3 Seconds A setting of 0 zero disables this function Continues on next page 21 CS 1708 CS 1716 User Manual Continued from previous page Setting Function PORT ID DISPLAY MODE Selects how the Port ID is displayed the Port Number alone PORT NUMBER the Port Name alone PORT NAME or the Port Number plus the Port Name PORT NUMBER PORT NAME The default is PORT NUMBER PORT NAME SCAN DURATION Determines how long the focus dwells on each port as it cycles through the selected ports in Auto Scan Mode see F7 SCAN page 29 Key in a value from 1 255 seconds then press Enter Default is 5 seconds a setting of 0 disables the Scan function SCAN SKIP MODE Selects which computers will be accessed under Auto Scan Mode see F7 SCAN page 29 Choices are ALL All the Ports which have been set Accessible see SET ACCESSIBLE PORTS page 25 POWERED ON Only
43. on key 36 Chapter 7 The Firmware Upgrade Utility The Windows based Firmware Upgrade Utility FWUpgrade exe provides a smooth automated process for upgrading the KVM switch s firmware New firmware upgrade packages are posted on our web site as new firmware revisions become available Check the web site regularly to find the latest packages and information relating to them Preparation To prepare for the firmware upgrade do the following 1 From a computer that is not part of your KVM installation go to our Inter net support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages 2 Choose the Firmware Upgrade Package you want to install usually the most recent and download it to your computer 3 Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of your switch PS ER EE oo Meo BE W mn i lt Eiss EI oo sto O Continues on next page 37 CS 1708 CS 1716 User Manual Continued from previous page 4 Shut down all of the computers but not the Stations on your KVM Installation 5 From your KVM switch console bring
44. or Esc or right click with the mouse to stop scanning and exit Auto Scan Mode While Auto Scan Mode is in effect the console will not function normally You must exit Auto Scan Mode in order to regain control of the console 29 CS 1708 CS 1716 User Manual F8 LOUT LOUT Log out logs you out of OSD control of the computers and blanks the Console screen After using this function you must log in all over again to regain access to the OSD This is different from simply pressing Esc when you are at the Main Screen to deactivate the OSD where all you have to do to reenter the OSD is tap the OSD Hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD Main Screen You must input your password before you can continue 2 If you reenter the OSD after logging out and immediately use Esc to deactivate the OSD without having selected a port from the OSD menu a Null Port message displays on the screen The OSD Hotkey will bring up the Main OSD Screen 30 Chapter 5 Hotkey Operation The CS 1708 CS 1716 s hotkey function makes it convenient to control your KVM installation from the keyboard Note The hotkey function must be enabled to use hotkey operations See HOTKEY COMMAND MODE page 22 for details Invoking Hotkey Mode HKM All hotkey operations begin by invoking HKM To invoke HKM do the following 1 Press and hold down the Num Lock key 2 Pre
45. recompile disassemble or otherwise attempt discover the source code of the Product or create derivative works based on the Product or remove ny proprietary notices or labels on the Product including copyright trademark or patent pending notices ou may not sublicense the Product or otherwise allow others to use the Product licensed to you v Agree C Don t Agree Cancel Help About 38 7 The Firmware Upgrade Utility 3 Click Next to continue The Firmware Upgrade Utility main screen appears The devices capable of being upgraded are listed in the Device List panel If Check Firmware Version is checked the utility compares the device s firmware level with the upgrade files If the device s version is newer the utility lets you decide whether to continue or not If it is not checked the utility performs the upgrade directly Click Next to begin Device List Status Messges MAIN 001 001 gt Loading amp testing files ading amp testing files OK h er Device Description I Check Firmware Version Progress Help View Log lt Back Cancel The Utility inspects your installation All the devices capable of being upgraded by the package are listed in the Device List panel 4 As you select a device in the list its description appears in the Device Description panel If Check Firmware Version is checked the utility compares the device s firmware level with the upgr
46. s the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE CS 1708 CS 1716 User Manual Package Contents 1 CS 1708 or CS 1716 KVM Switch 2 Custom KVM Cable Sets 1 Firmware Upgrade Cable 1 Power Adapter 1 Rack Mount Kit 1 User Manual 1 Quick Start Guide Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CS 1708 CS 1716 since this manual was printed Please visit our website to download the most up to date version of the manual Copyright 2007 ATEN International Co Ltd Manual Part No PAPE 0228 1AT Printing Date 07 2007 ATEN andthe ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners CS 1708 CS 1716 User Manual Contents FCG Information A ep ar ii ROHS 22 2 2 awa t apayka Be Bee re ented ass ne ii SIT 113864 200
47. separate purchase See Cables page 4 for details 2 The shape of the 15 pin KVM port connectors has been specifically modified so that only KVM cables designed to work with this switch can plug in Plug the power adapter cable into the switch s Power Jack then plug the power adapter into an AC power source This completes the single stage installation and you can turn on the power to the computers 2 Installation Single Stage Installation Diagram Mr Jo an Jo E dep dib dep dep Ep yp AED a ca D dep AE dea USB Cable Connection lt s rS Vis BE E AA Oo E e CH CBO CS 1708 CS 1716 User Manual Daisy Chaining To control even more computers up to 31 additional switches can be daisy chained down from the first unit As many as 512 computers can be controlled from a single console in a complete installation Tables showing the relation between the number of computers and the number of Master View CS 1708 CS 1716 units needed to control them are provided on page 47 in the Appendix To set up a daisy chained installation do the following 1 Make sure that power to all the devices you will be connecting up has been turned off 2 Use a daisy chain cable set
48. ss and release the Minus key 3 Release the Num Lock key Num Lock Note 1 The minus key must be released within one half second otherwise Hotkey invocation is canceled 2 There is an alternate invocation combination see Alternate OSD Invocation Keys page 33 for details When HKM is active The Caps Lock and Scroll Lock LEDs flash in succession to indicate that HKM is in effect They stop flashing when you exit HKM A Command Line appears on the monitor screen The command line prompt is the word Hotkey in yellow text on a blue background Hotkey information that you key in displays on the command line Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes and mouse clicks described in the sections that follow can be input At the conclusion of some hotkey operations you automatically exit hotkey mode With others you must exit manually by pressing the Esc key or the Spacebar 31 CS 1708 CS 1716 User Manual Hotkey Port Access Hotkey Port Access allows you to select which computer has the K VM focus The CS 1708 CS 1716 provides the following Hotkey Port Access features Selecting the Active Port Auto Scan Mode Selecting the Active Port You can bring the KVM focus to any computer with a hotkey combination that specifies its Port ID see Port ID Numbering page 16 for details 1 Invoke HKM see Invoking Hotkey Mode HKM page 31
49. strator to define User access to the computers on the installation on a Port by Port basis For each User select the target Port then press the Spacebar to cycle through the choices F Full access V View Only or blank Repeat until all access rights have been set then press Esc The default is F for all users on all Ports Note A blank setting means that no access rights are granted The Port will not show up on the User s LIST on the Main Screen Continues on next page 25 CS 1708 CS 1716 User Manual Continued from previous page Setting Function RESET STATION IDS If you change the position of one of the Stations in the daisy chain the OSD settings will no longer correspond to the new situation This function directs the OSD to rescan the Station positions of the entire installation and updates the OSD so that the OSD Station information corresponds to the new physical layout Note Only the Station Numbers get updated Except for the Port Names all Administrator settings such as Set Accessible Ports Set Quick View Ports etc for all of the computers affected by the change have to be manually redone SET OPERATING SYSTEM FIRMWARE UPGRADE Specifies the operating platform of the computer attached to each port For each port press the Spacebar to cycle through the choices PC Sun Mac and SPC Repeat until all the ports have been set then press Esc The default is PC
50. the installation To perform a firmware upgrade recovery do the following 1 Q N Slide the Firmware Upgrade Reset Switch see page 8 to the Recover position Power off and restart the switch Repeat the upgrade procedure from Starting the Upgrade page 38 Power off the switch Slide the Firmware Upgrade Recovery Switch back to the Normal position Power the switch back on 42 Appendix Safety Instructions General Read all of these Instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device s
51. the upgrade has completed a screen appears to inform you that the procedure was successful The Firmware upgrade was successful Click Finish to chose the utility Device List MAIN 001 001 Description CPU W78E516 Device F W Ver 1 3 122 F W Ver 1 0 090 Progress T Ma vete Es Zed Click Finish to close the Firmware Upgrade Utility Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry Click Yes to retry If you Click No the Upgrade Failed screen appears The Firmware upgrade fared Click Cancel to close the utility thea try again Device List Device Description F Chock Firmware Version Progress f vay verle Click Cancel to close the Firmware Upgrade Utility See the next section Firmware Upgrade Recovery for how to proceed 41 CS 1708 CS 1716 User Manual Firmware Upgrade Recovery There are basically three conditions that call for firmware upgrade recovery When you invoke Firmware Upgrade Mode see Preparation page 37 but decide not to proceed with the upgrade When the Mainboard firmware upgrade fails When the VO firmware upgrade fails Note If one of the cascaded switches fails to upgrade successfully unplug it from the installation and perform the recovery and upgrade operation independently After it has been successfully upgraded plug it back into
52. tion 11 User Notice iii Username 23 54
53. up the OSD see page 17 and select the F4 ADM function 6 Scroll down to FIRMWARE UPGRADE Press Enter then press Y to invoke Firmware Upgrade Mode see page 26 For your reference the current firmware upgrade version displays on the screen Starting the Upgrade To upgrade your firmware 1 2 Read and Agree to the License Agreement enable the I Agree radio button Run the downloaded Firmware Upgrade Package file either by double clicking the file icon or by opening a command line and entering the full path to it The Firmware Upgrade Utility Welcome screen appears a Firmware Welcome to Firmware Upgrade Utility Put your device into Firmware Upgrade Mode connect its Firmware Upgrade Port to your computer with the Firmware Upgrade Cable or via Ethernet agree to the License Agreement Then Click Next ICENSE AGREEMENT ICENSE GRANT TEN International Co Ltd Licensor grants to you a non exclusive non transferable license to ccess and use FIRMWARE UPGRADE UTILITY the Product during the Term set forth below ou may install the Product on a hard disk or other storage device install and use the Product on a file erver for use on a network for the purposes of 1 permanent installation onto hard disks or other storage vices or ii use of the Product over such network and make backup copies of the Product ESTRICTIONS ou agree not to modify adapt translate reverse engineer
54. yboard monitor and mouse can all be hot plugged When hot plugging the mouse a You may unplug and replug the mouse to reset the mouse for example as long as you use the same mouse b If you plug in a different mouse all the stations and all the computers on the installation must be shut down for 10 seconds then restarted following the Power Up Sequence described under Step 5 on page 12 Note If after hot plugging there is no response to keyboard and or mouse input perform a Keyboard and Mouse Reset by pressing in the Reset button see page 6 CS 1708 CS 1716 User Manual Port ID Numbering Each K VM port on a Master View installation is assigned a unique Port ID The Port ID is made up of two parts a Station Number and a Port Number The Station Number reflects the switch s position in the daisy chain sequence This corresponds to the number displayed on the front panel Station ID LED The Port Number reflects the port on the Station that the computer is connected to The Station Number precedes the Port Number Station and Port numbers from 1 9 are padded with a preceding zero so they become 01 09 For example a computer attached to Port 6 of Station 12 would have a Port ID of 12 06 Powering Off and Restarting If it becomes necessary to Power Off one of the switches unplug its power adapter cable from the power jack Before starting it back up you must do the following

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