Plextor PlexWriter 4/12 Burner
Contents
1. CHAPTER 11 Using CD ROM Discs and Caddies YOUR TASK Learn how to use a caddy and how to handle and care for your discs YOUR OBJECTIVE Protect your discs Insert and eject caddies properly so your drive operates without interuption YOURMETHOD Practice loading discs into caddies and caddies into drives Plextor s CD ROM drives use an industry standard disc caddy to protect the disc from scratches and contamination A standard caddy is made of plastic and has a metal shutter on its bottom which slides open and shut Use of a non standard caddy g onewhich lacksa metal shutter on its bottom isnot recommended Fortheir protection CD ROM discs should be stored in their original packaging or in a caddy Inserting the Disc into a Caddy 1 To open the lid of the caddy press the tabs at the side as shown N Place the disc into the caddy with the label facing UP Be sure to place the disc beneath the edge of the caddy under the arrow mark Handle the disc by the sides Don t touch its surface 42 PX 43CH PX 45CH OPERATION MANUAL Caution CHAPTER 11 Using CD ROM Discs and Caddies 3 Close the lid firmly But not too hard If the caddy appears defective e g warped cracked or bent do not insert it into the drive A defective caddy can become stuck inside the drive requiring the drive s return to your dealer for service If your caddy appears defective promptly replace it2. 1 MostSCSl interface boards can sense when a problem has occurred and will generate an error message on your computer Take note of this message Then run the test diagnostic program that probably isincluded with the device drivers for your SCSI interface board Follow the instructions given in the SCSI interface board s manual If the information provided by the error message and test program is not sufficient for you to fix the problem proceed to step 2 N If your problem occurs during or immediately after the drive s installation read Section 13 1 PCs Initial Installation If your problem occurs after you had run the drive successfully for an extended period read Section 13 2 PCs Existing Installations 3 Attempt to match the problem you are having with the entries listed beneath SYMPTOMS Then narrow your search by checking to see if the ADDI TIONAL SYMPTOMS apply to you as well Because different SCSI interface boards generate differently worded error messages the messages displayed by your computer may differ from those shown on the following pages PX 43CH PX 45CH OPERATION MANUAL Zal CHAPTER 13 Troubleshooting Apple Computer U sers Read Section 13 3 Apple Computers air Technical Support If you still cannot solve your problem after reviewing the relevant sections of this chapter please contact Plextor s Technical Support Department See Chapter 14 for information on how to prep
3. try setting the AUTO switch OFF This setting reduces the data transfer rate to 150 KB sec making it possible to read some marginal data Normally the transfer rate is 600 KB sec for the data region of the disc and 150 KB sec for the audio region Always turn the drive O FF before changing the setting of the rear panel switches PX 43CH PX45 CH OPERATION MANUAL 55 CHAPTER 13 Troubleshooting Bad Connection Between the CD ROM Drive and the SCSI Interface Board Inspect the cable drive and interface board for recessed broken or bent pins If a ribbon cable is used inspect for any signs of distress such as kinking Ensure the red stripe side of the ribbon cable plugs into pin 1 on both the drive and the interface board Audio CD Disc In the Drive Plextor CD ROM drives are capable of playing high quality audio when used with appropriate audio playback software or when the drive is set to Music CD Player Mode see Chapter 12 However since audio compact discs do not have computer data typing computer commands while an audio CD isin your drive will result in an error message Disc in Caddy U pside Down Remove disc from caddy and reinsert label side up 13 2 IBM Compatibles Existing Installations Symptoms Additional Symptom e Invalid Drive Specification Interface Board Driver Fails to e No Device Found Recognize the CD ROM Drive e Drive Not Responding Possible Causes and Solutions Drive isNotOn If you have a PX 45CH ex
4. D TSLCD M 10 Save the AUTO EXEC BAT file and reboot your computer 54 Px 43CH PX 45CH OPERATION MANUAL CHAPTER 13 Troubleshooting Symptoms Additional Symptom e No Device Found Driver Fails to Recognize the SCSI e No SCSI Interface Board Found or Interface Board No Response from SCSI Interface Board Possible Cause and Solution Drive In Check Condition In some cases even if you restart the computer by pressing its reset button or the Control Alt and Del keys simultaneously the drive does not respond to an inquiry Try turning the power switches on the drive and computer OFF then ON This complete shutdown should fully reset the drive and computer Symptom Additional Symptom e CDR101 Not Ready All Commands Sent to the Drive Result Reading Drive X in CDR101 Error Possible Causes and Solutions Defective caddy A warped or damaged caddy can cause a CDR 101 error message Try using another caddy and see if this eliminates the problem Also be sure to use only an industry standard caddy This is a caddy made of plastic with a metal shutter on its bottom If you use another type of caddy e g all plastic but with no metal shutter on its bottom just an opening you may experience problems Defective CD ROM Disc A fingerprintor other contaminants or deep scratches on the disc s surface may prevent the drive from reading data Read Chapter 11 to learn how to clean CD ROM discs If the problem persists
5. g Magic Lantern Kodak s Photo CD Access PX 43CH PX45 CH OPERATION MANUAL 51 CHAPTER 13 Troubleshooting Possible Causes and Solutions Device drivers need to be updated Contact your SCSI interface board soundboard manufacturer and verify thatthe device drivers you have support your 4PleX drive If they do not you may be able to utilize universal device drivers such as those included in CorelSCSI in order to view multisession discs Bad Photo CD disc If you can see a list of files from your Photo CD after issuing a DIR command but cannotread them or experience errors while reading them you may have a bad Photo CD disc Try another Photo CD disc If it works you should have the defective disc replaced Symptoms Additional Symptom e Invalid Drive Specification Error Appears upon Initial Installation e No Device Found of the CD ROM Drive and Device e No SCSI Interface Board Found Driver Software or No Response from SCSI Interface Board e No Drivesin Use Possible Causes and Solutions Improper SCSI Device Driver Installation Your computer needs a SCSI software device driver to link the SCSI interface board to the CD ROM drive If this driver cannot be loaded properly an error message will normally be displayed on the screen Try rebooting the computer W atch as the CONFIG SYS file executes and look for an error message to appear You can press the Control and S keys simultaneously to freeze the display
6. in order to read the error message use the Control and S combination again to continue If the SCSI device driver cannot be loaded properly either a software or hardware conflict exists Software conflicts are generally caused by memory managers hard ware conflicts by two peripherals vying for the same DOS address space Please read the next two paragraphs on software and hardware conflicts Software Conflict with O ther Device Drivers The SCSI interface board normally designates the CD ROM driver as the first device driver loaded by the computer When the computer has a memory manager e g 52 PX 43CH PX 45CH OPERATION MANUAL CHAPTER 13 Troubleshooting HIMEM SYS 386M AX SYS or QEMM SYS in most cases the memory manager is loaded first and the CD ROM driver loaded directly thereafter If other device drivers are loading before the CD ROM driver place them after the CD ROM driver If the memory manager tries to load the CD ROM driver into high memory e g DEVICEHIGH or LOADHIGH disable the function so that the driver is loaded into conventional memory Hardware Conflict Between the Interface Board and Your Computer The SCSI interface board may be in conflict with another peripheral in your computer Normally this conflict can be settled by selecting a different address for the SCSI interface board In some cases you may wish to select a different address for the conflicting peripheral If the driver still does not
7. possible check the manual that came with the CD ROM disc and see if the use of a soundboard is recommended or required If you have a soundboard can hear a music CD when it is played but cannot hear sound when you play a CD ROM disc you may have configured your soundboard incorrectly Check the troubleshooting section of your soundboard manual for further advice If you have a soundboard but you cannot hear a music CD when itis played check the following points Improper missing audio cable If you use a Soundboard you must connect the soundboard to your CD ROM drive with an audio cable See page 33 to ensure you have properly installed this audio 50 PXx 43CH PX 45CH OPERATION MANUAL CHAPTER 13 Troubleshooting cable If you have a soundboard and CD ROM drive butlack an audio cable contact one of the companies listed on page 65 or Plextor s Technical Support Department for information on where a cable can be purchased Device drivers need to be updated If you can hear a music CD in your CD ROM drive when it is in Music CD Player mode see Chapter 12 but you cannot hear a music CD with another music CD utility e g Animotion s M CS CD Master Trantor s M usicBox CorelCD your device drivers may need to be updated Contact your SCSI interface board or soundboard manufac turer and verify that their device drivers fully support your 4PleX drive If they do not installing universal drivers such as those supplie
8. 3CH PX45 CH OPERATION MANUAL 57 CHAPTER 13 Troubleshooting Caddy Has Not Dropped Into Place Eject the caddy and re insert ensuring it drops into the drive If the caddy is defective replace it Symptom Additional Symptom e CDR 101 Not Ready Errors Occur Intermittently Reading Drive X Possible Causes and Solutions Defective CD ROM Disc A fingerprintor other contaminants or deep scratcheson the disc s surface may prevent the drive from reading data Read Chapter 11 to learn how to clean CD ROM discs If the problem persists try setting the AUTO switch OFF This setting reduces the data transfer rate to 150KB sec making it possible to read some marginal data Normally the transfer rate is 600KB sec for the data region of the disc and 150KB sec for the audio region Always turn the drive O FF before changing the setting of the rear panel switches Drive Not Terminated If your CD ROM drive is the only SCSI peripheral attached to your computer or is the last SCSI peripheral in a daisy chain i e along a cable connecting multiple SCSI peripherals to a single SCSI interface board check that its termination switch isON Always turn the drive OFF before changing the setting of the rear panel switches Symptom Additional Symptom e CDR101 Not Ready All Commands Sent to the Drive Reading Drive X Result in CDR101 Error Possible Causes and Solutions Defective CD ROM Disc A fingerprintor other contaminants or deep scra
9. DEX EXE Version 2 21 or 2 22 If you do not have either of these versions and plan to useDOS5 0 with MSCDEX EXEVer 2 2 or lower you can resolve this conflict by doing the following 1 Type the following line into your CONFIG SYS file DEVICE C DO S SETVER EXE 2 Switch to the DOS prompt 3 Type the following SETVER M SCD EX EXE 4 01 then press the enter key 4 Reboot your computer Conflict between MS DOS 6 0 and Microsoft s CD ROM Extensions file name MSCD EX EXE Version 2 21 or lower MSCDEX EXE ver 2 22 or higher must be used with DOS 6 0 Use of an earlier version will result in an INCORRECT DOS VERSION message A copy of MSCDEX EXE ver 2 22 is included with DOS 6 0 You can find this file in your C DOS directory If you previously had loaded M SCD EX EXE ver 2 21 or lower your computer might still be recognizing this lower version rather than 2 22 or higher To correct this problem you must edit your AUTO EXEC BAT file using a text editor or word processor Your AUTO EXEC BAT file will probaly contain a line that looks something like this C TSCSI M SCD EX EXE D TSLCD M 10 In this example C TSCI is the path to MSCDEX EXE The path name will vary depending on the type of SCSI device driver software you use Change only the path of this line in your AUTOEXEC BAT file so that it finds the updated M SCD EX EXE file in your DOS directory This line should be edited to read C DOS MSCDEX EXE
10. M drive in Music CD Player Mode To do so first make sure that power to your drive is turned on No drivers need to be loaded for the drive to operate in Music CD Player M ode With no CD in the drive press and hold the eject button for 5 10 seconds The on busy light will blink rapidly fora moment confirming that your drive is now in Music CD Player mode If you inserta CD into a caddy then insert the caddy into the drive the drive will begin to play music from the disc s first track To skip to the next track quickly press the drive s eject button To eject the caddy from the drive press and hold the Eject button until the CD ejects To leave Music CD Player M ode simply insert a data CD into your CD ROM drive If you area PC ownerrunning Windows you can use the M edia Player found in the Accessories group To do so you must first load the MCI CD Audio driver Find the disks on which you received Windows then follow these steps a Insert a music CD into your CD ROM drive b In Windows select Program M anager c In Program Manager select the Main group d In the Main group select Control Panel e In Control Panel select Drivers PX 43CH PX45 CH OPERATION MANUAL 45 CHAPTER 12 How to Play Music CDson your Drive Jim 09 f Select Add g Move the highlight bar down to MCI CD Audio h Select OK You then will be instructed t
11. SI bus is terminated see Chapter 7 Some peripherals have a setting marked termination power instead of terminator Ensure their termination power switches are set correctly Defective CD ROM Disc A fingerprintor other contaminants or deep scratches on the disc s surface may prevent the drive from reading data Read Chapter 11 to learn how to clean CD ROM discs If the problem persists try setting the AUTO switch OFF This setting reduces the data transfer rate to 150 KB sec making it possible to read some marginal data Normally the transfer rate is 600 KB sec for the data region of the disc and 150 KB sec for the audio region Always turn the drive O FF before changing the setting of the rear panel switches Conflict With a Network Card Temporarily remove the network card and all related drivers from the AU TO EXEC BAT and CONFIG SYS files Reboot the computer and check thatthe CD ROM drivers load successfully Conflict with DOS 5 0 EMM386 EXE The DOS memory manager may be using the address area required by the interface board This situation does not apply to interface boards that do not use high memory addressing such as the Trantor s T 130b T 160 If you suspect this problem edit your CONFIG SYS file as follows Before DEVICE C DO S EMM 386 SYS After DEVICE C DO S EM M 386 EXE X CA00 EC00 The X CA00 EC00 argument prevents EM M 386 SYS from using the address space required by the interface board PX 4
12. You also can connect your drive to an audio amplifier as shown on the next page 46 PX 43CH PX 45CH OPERATION MANUAL CHAPTER 12 How to Play Music CDson your Drive PLEASE The volume control wheel on the front panel of your drive adjusts only NOTE the sound level of the headphone jack It has no impact on the volume level of the rear panel audio outputs PX 43CH Stereo Mini Plug Audio Amplifier Audio Input RCA Type Plugs PX 45CH ka SCS IO a sy PREJ LERE te 020 INTERFACE sceso o SIAS ma of Jo AUDIO OUT 7 Audio Amplifier Audio Input RCA Type Plugs PX 43CH PX45 CH OPERATION MANUAL 47 CHAPTER 13 Troubleshooting YOUR TASK Review some of the common problems you may encounter when installing or operating your 4Plex drive YOUR OBJECTIVE Gain a better understanding of how your drive YOUR METHOD Read this entire section M any of the problems operates Attempt to prevent problems before they occur Quickly fix on your own many simple problems rather than wait for assistance from a Plextor representative discussed happen only rarely Many may seem as they do not pertain to you However if you are familiar with the variety of problems that can occur you will be better prepared to deal with them if they happen to you If you experience trouble with your 4PleX drive follow these guidelines 48 PC Users
13. are for and then make contact with Plextor s Technical Support staff PX 43CH PX45 CH OPERATION MANUAL 49 CHAPTER 13 Troubleshooting 13 1 IBM Compatibles Initial Installation Symptoms Additional Symptom e No sound when running a No sound when playing a music CD CD ROM program Possible Causes and Solutions Application does not use CD Audio There are two types of audio you may encounter when using CD ROMs 1 Sound Card Audio This comes from data e g WAV or MID files which is transferred from your CD ROM disc into your computer and is translated by your sound board into sound If you do not have a soundboard you will not be able to hear this form of audio 2 CD Audio This comes from data that is translated directly by your CD ROM drive into sound You do not need a soundboard to hear this audio You can hear this audio by plugging a set of headphones or powered speakers into the audio jack on the front of your drive One reason then that you might not hear sound when playing a CD ROM disc is that a soundboard is required These discs use only sound card audio not CD audio To help you determine if you are having a soundboard problem or a CD Audio problem try playing a music CD in your CD ROM drive If you can hear music through headphones or speakers connected to the audio jack on the front of your drive the CD ROM disc you had played may require the use of a soundboard in order to hear sound If
14. d in CorelSCSI may fix this problem Soundboard volume low If when playing a music CD you do not hear sound even though everything appears to be functioning normally busy light on drive flickers the time counter on your audio CD utility is advancing you may have the mixer settings for your soundboard set too low Each soundboard has different settings for each input source including one for CD Audio Run your soundboard s mixer program and verify that the volume is turned up Bad soundboard audio cable If you have verified that you have made the proper cable connections between your 4PleX drive and soundboard and you have the correct device drivers installed but you still do not hear sound when playing a music CD the problem may rest with your audio cable It may be defective and need to be replaced You can check to see if this is the case by doing the following unplug the audio cable from the rear of your 4PleX drive Plug a set of headphones or speakers that you know are good into the jack on the front of the drive Try to play a music CD If you now can hear music you can conclude that you do in fact have a bad audio cable Symptoms e Cannot view Photo CD discs e Can read only first session of a multisession disc e Receive error messages while reading Photo CD images Your 4Plex drive is capable of reading Kodak Photo CD multisession discs if you use the appropriate device drivers and you run a Photo CD viewing program e
15. e data region of the disc and 150KB sec for the audio region Always turn the drive OFF before changing the setting of the switches 60 PX 43CH PX 45CH OPERATION MANUAL CHAPTER 13 Troubleshooting CD ROM Drive Set to Test Mode Turn this switch O FF The test mode is for factory use only Always turn the drive O FF before changing the setting of the switches Symptom e Low Performance of CD ROM Application Software Possible Cause and Solution Drive Automatically Set to Standard Throughput 150KB sec Plextor s drives are designed to automatically switch from quad speed throughput 600KB sec to double 300KB sec and then single 150KB sec speed when they encounter a defective damaged or poorly manufactured disc The drive then will continue to read data from the disk at double or single speed until a new read command is transmitted to the drive The drive will then attempt to return to quad speed mode PX 43CH PX45 CH OPERATION MANUAL 61 CHAPTER 13 Troubleshooting 13 3 Apple Macintosh gt D Symptoms e Invalid Drive Specification e No Device Found e Drive Not Responding Possible Cause and Solution SCSI Address Conflicts with the Hard Disk Drive This usually can be corrected by selecting another SCSI address normally addresses 1 to 6 for your CD ROM drive Note the Macintosh s hard disk uses address 0 and its internal SCSI adapter uses address 7 Symptom e Computer Does Not Respond Po
16. o insert one of your Windows disks into your floppy drive After loading the proper device driver Windows should send you the message One CD ROM drive detected Installation complete If this step fails verify that the CD ROM drive is operating properly Once the driver is successfully loaded you can run Media Player in your Accessories group Select M edia Player then pull down the menu under the DEVICE heading and select CD Audio You now can use M edia Player s basic controls to play music CDs on your CD ROM drive If you are aPC owner and want greater functionality than what M edia Player can provide you can use a program such as Animotion s MCS CD Master which usually comes bundled with Future Domain SCSI interface boards CD Player which usually comes bundled with Adaptec SCSI interface boards or CD Audio which is part of the CorelSCSI software package These utilities allow you to control your CD ROM drive much like a fully featured audio CD player e g you can program tracks fast forward see the length of each track in minutes and seconds etc Mac users can run a program such as CDT Remote which typically is included with FW B sCD ROM device driver or M usic Box which typically is included with Trantor s CD ROM device driver In order to hear the music CD your drive is playing you can plug a pair of stereo headphones or self powered speakers into the stereo mini jack on the drive s front panel
17. ow eject from the drive Please contact Plextor s Technical Support Department before attempting to rein sert the caddy into the drive Cleaning the Disc If the disc is merely dusty you may use a commercially available dust removal spray such as Dust O ff or Vari Air to blow dust particles off the disc After removing the dust particles you may wipe the disc using a clean soft cotton cloth Use a straight line motion wiping from the center out Do not wipe the disc in a circular motion If a disc becomes dirty or soiled with grease or other contaminants not removable by wiping you may clean the disc with a CD ROM disc cleaner available at most computer dealers Follow the directions packaged with the cleaner Hint Keeping your CD ROM disc in a caddy at all times will prevent the disc from becoming dirty or damaged 44 PX 43CH PX 45CH OPERATION MANUAL CHAPTER 12 How to Play Music CDs on your Drive YOUR TASK Learn how to use your CD ROM drive so that it can also play music CDs YOUR OBJECTIVE Increase functionality of your drive Provide musical accompaniment for presentations Goof off at work YOUR METHOD A variety exists for you to choose from You can use 1 N anything from very basic bare bones music CD software utilities up to software utilities which rival or surpass the capabilities of the CD player attached to your stereo system The most basic method is to put your CD RO
18. recognize the interface board follow these steps 1 Remove all non essential peripherals from your computer e g network boards fax boards etc and their device drivers from the CONFIG SYS and AUTO EXEC BAT files 2 Reboot the computer and ensure thatthe CD ROM device driver recognizes the SCSI interface board 3 Turn off the computer and reinstall each peripheral and its device drivers one ata time 4 Repeat steps 2 and 3 until the problem reoccurs Improper MSCD EX Installation The Microsoft CD ROM Extensions filename M SCD EX EXE are required to run your CD ROM drive under MS DOS or DR DOS Ifthe SCSI driver was successfully loaded check for proper installation of M SCD EX EXE by rebooting the computer and watching the AUTO EXEC BAT file as it executes for an error message SCSI Interface Board Not Properly Seated If the SCSI interface board is not fully seated into the computer s expansion slot the device driver software will not recognize it Inspect the interface board where it seats into the connector on your computer s motherboard There should not be more than a small gap between the interface board and the connector PX 43CH PX45 CH OPERATION MANUAL 53 CHAPTER 13 Troubleshooting Symptom e Incorrect DOS Version Possible Causes and Solutions Conflict between MS DOS 5 0 and Microsoft s CD ROM Extensions Version 2 2 or lower MS DOS 5 0 users should use Microsoft s CD ROM Extensions file name MSC
19. rect Disc The disc might be intended for another type of computer such as a Macintosh or Sun or itis not mastered in the High Sierra or ISO 9660 formats PX 43CH PX45 CH OPERATION MANUAL 59 CHAPTER 13 Troubleshooting Symptom Additional Symptom e CDR103 NotHigh Sierra Format Occurs Regardless of the Discs Used Possible Causes and Solutions Hardware Conflict If the SCSI interface board uses DMA channels try changing the selected DMA channel Valid settings are normally Channel 1 or Channel 3 See the instruction manual for your SCSI interface board Memory Manager Conflict If the SCSI interface board uses memory mapped addressing exclude the addresses from the memory manager See the instruction manual for your SCSI interface board Incorrect Version of Microsoft CD ROM Extensions Version 2 00 or higher of M SCD EX is required to read a High Sierra or ISO 9660 format disc Symptom Additional Symptom e Excessive Noise CDR101 Error M essage e Disc Heard Jumping Possible Causes and Solutions Defective Caddy Replace caddy Defective CD ROM Disc A fingerprintor other contaminants or deep scratcheson the disc s surface may prevent the drive from reading data See Chapter 11 to learn how to clean CD ROM discs If the problem persists try setting the AUTO switch OFF This setting reduces the data transfer rate to 150KB sec making it possible to read some marginal data Normally the transfer rate is 600KB sec for th
20. ssible Cause and Solution INIT Conflicts Remove all INITs except those from your System Folder and the ones copied from the CD ROM device driver disk If the CD ROM drive functions correctly reinstall the INITsoneatatime restarting the M acintosh after each one until the problem issolved Symptom e Low Performance of CD ROM Application Software Possible Cause and Solution System Set for Virtual Memory If your Macintosh isusing System 7 and isin Virtual M ode itmay exhibitslow performance during real time graphics and animation This is because your hard disk drive and CD ROM drive must use your computer s SCSI bus almost simultaneously To remedy this remove Virtual Mode from the system and restart the Macintosh 62 PX 43CH PX 45CH OPERATION MANUAL
21. tches on the disc s surface may prevent the drive from reading data Read Chapter 11 to learn how to clean CD ROM discs 58 PX 43CH PX 45CH OPERATION MANUAL CHAPTER 13 Troubleshooting If the problem persists try setting the AUTO switch OFF This setting reduces the data transfer rate to 150 KB sec making it possible to read some marginal data Normally the transfer rate is 600 KB sec for the data region of the disc and 150 KB sec for the audio region Always turn the drive O FF before changing the setting of the rear panel switches Bad Connection Between the CD ROM Drive and the SCSI Interface Board Inspect the cable drive and interface card for recessed broken or bent pins Ifa ribbon cable is used inspect for any signs of distress such as kinking Ensure the red stripe side of the ribbon cable plugs into pin 1 on both the drive and the interface board Audio CD Disc In the Drive Plextor CD ROM drives are capable of playing high quality audio when used with appropriate audio playback software or when the drive isset to Music CD Player M ode see Chapter 12 However since audio compact discs do not have computer data typing standard data commands when an audio CD is in the drive will result in an error message Disc in Caddy U pside Down Remove disc from caddy and reinsert label side up Symptom Additional Symptom e CDR103 NotHigh Sierra Format Occurs With Certain Discs O nly Possible Cause and Solution Incor
22. ternal drive check that its rear panel power switch isON If the drive is the PX 43CH internal model ensure the power cord from your computer s power supply is plugged firmly into the drive power conector Bad Connection Between the CD ROM Drive and the SCSI Interface Board Inspect the cable drive and interface board for recessed broken or bent pins If a ribbon cable is used inspect for any signs of distress such as kinking Ensure the red stripe side of the ribbon cable plugs into pin 1 on both the drive and the interface board Improper SCSI Bus Termination Ensure that only the last peripheral on the SCSI bus is terminated see Chapter 7 Some peripherals have a setting marked termination power instead of terminator Ensure their termination power switches are set correctly 56 PX 43CH PX 45CH OPERATION MANUAL CHAPTER 13 Troubleshooting Symptom Additional Symptom e CDR 101 Not Ready CD ROM Drive Responds to Directory Reading Drive X DIR Command But Cannot Run a Program Possible Causes and Solutions Bad Connection Between the CD ROM Drive and the SCSI Interface Board Inspect the cable drive and interface board for recessed broken or bent pins If a ribbon cable is used inspect for any signs of distress such as kinking Ensure the red stripe side of the ribbon plugs into pin 1 on both the drive and the interface board Improper SCSI Bus Termination Ensure that only the last peripheral on the SC
23. with a new one Handle the caddy as you would any precision component Do not Hint x x x x N e Ww Open the drive s door Carefully insert the caddy in Push the caddy into the drive Allow moisture or dust contamination either in or on the caddy Store the caddy in a location subject to direct sunlight high temperature or high humidity Drop the caddy or subject it to shock Open the shutter manually The caddy s shutter opens automatically when the caddy is inserted into the CD ROM drive Loading the Caddy into the Drive the direction shown with the arrow mark facing the drive until the caddy drops into place You need use only one hand to insert the caddy into the drive This is easily accomplished by placing the front portion of the caddy on Arrow Mark top of the lip of the drive s door You can press down lightly to open the drive s door then slide the caddy into the drive PX 43CH PX45 CH OPERATION MANUAL 43 CHAPTER 11 Using CD ROM Discs and Caddies Removing the Caddy from the Drive 1 Push the Eject button The caddy will eject from the drive in 2 3 seconds 2 Pull the caddy straight out of the drive 3 If the caddy will not eject from the drive after pushing the eject button you should be able to remove the caddy from the drive by using the Emergency Eject button Turn off power to the drive Insert a paper clip into the Emergency Eject hole The caddy should n
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