Lochinvar 2.5 Boiler User Manual
Contents
1. 2 Remove the desktop stand the upper tabs on the stand are shown as 2 in Figure 4 the lower tab slots are shown as 6 in Figure 4 Also see Figure 5 which shows removing the desktop stand 3 Snap one end of the line cord into the LINE jack 4 in Figure 4 on the bottom of the telephone 4 Connect the expansion module by snapping one end of the expansion module cord into the XM24 jack on the back of the telephone 3 in Figure 4 5 Thread the line cord and expansion module cord if appropriate through the routing channel leading to the top of the desktop stand 1 in Figure 4 Make sure that the line cord is placed securely under the square tab 7 in Figure 4 to the left of the LINE jack and that the line cord and the expansion module cord if appropriate is also placed under the square tabs in the routing channel Note If you are using an auxiliary power supply such as the 1151A1 or 1151A2 Power Unit plug the line cord into the PHONE jack on the auxiliary power supply 6 Turn the telephone right side up with the front facing you 7 Plug the quick disconnect QD connector on the headset into the QD connector on the headset cord already plugged into one of the Headset jacks 5 in Figure 4 on the back of your telephone 8 If appropriate snap the free end of the expansion module cord into the TEL SET jack on the expansion module 9 Snap the free end of the line cord into the modular wall jack N2. Advanced sound technology with adjustable headband and soft ear cushion TriStar Advanced headpiece which fits over the ear The CALLMASTER V Recorder Interface The CALLMASTER V s Recorder Interface is designed for recording calls ona standard tape recorder A recorder with AGC Automatic Gain Control is recommended With this interface a warning tone a soft beep repeated every 13 5 seconds notifies the agent and the calling party that the call is being recorded Be aware that this tone may be a legal requirement IMPORTANT The use of service observing features and call recording features may be subject to federal state and local laws rules or regulations and may be prohibited pursuant to the laws rules or regulations or require the consent of one or both of the parties to the conversation Customers should familiarize themselves with and comply with all applicable laws rules and regulations before using these features The Softkeys The softkeys are the four unlabeled round keys located directly below the display The four round display control buttons labeled Menu Exit Prev and Next are located under the softkeys See Figure 3 Lucent O W 7 Display p Softkeys Peer a oA Nea oH Di splay control buttons FIGURE 3 The Display Softkeys and Display Control Buttons CALLMASTER V Telephone Console User s Guide 555 233 735 Issue 1 Call Han
3. Slowly lower the reversed deskstand onto the bottom of the telephone until the lower tabs shown as 3 in Figure 5 snap into the appropriate slots on the bottom of the telephone 2 in Figure 5 7 Install two screws part of Kit 1081 70366 that is packaged with the telephone to fasten the base to the bottom of the telephone See Figure 6 for the location of the two areas in which these screws must be installed 8 Place the free end of the line cord through the opening in the middle of the deskstand and then snap the free end of the line cord into the wall jack 9 Place the base of the telephone on the wall jack mounting studs and CALLMASTER V Telephone Console User s Guide 555 233 735 Issue 1 Telephone Installation 13 pull downward until it is secure See Figure 6 com A 1 1 1 FIGURE 6 Placing the Telephone on the Wall Jack Mounting Studs 10 Plug the quick disconnect QD connector on the headset into the QD connector on the headset cord already plugged into one of the Headset jacks on the back of your telephone 11 Turn on the headset OR press or CJ D and listen for dial tone If there is no dial tone check all wire connections to make sure they are secure Installing the Designation Card Use the button designation card already installed on your CALLMASTER V when it is shipped from the factory to
4. into future issues TO ORDER COPIES OF THIS DOCUMENT Contact Lucent Technologies BCS Publications Center 2855 N Franklin Road Indianapolis IN 46219 Domestic 1 800 457 1235 International 1 317 322 6791 Domestic Fax 1 800 457 1764 International Fax 1 317 322 6699 Order Document No 555 233 735 Issue 1 September 1999 HEARING AID COMPATIBILITY The CALLMASTER V telephone console is Hearing Aid Compatible HAC when used with HAC headsets and thus all units have HAC printed on them YOUR RESPONSIBILITY FOR YOUR SYSTEM S SECURITY You are responsible for the security of your system Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common carrier telecommunication services or facilities accessed through or connected to it Lucent Technologies will not be responsible for any charges that result from such unauthorized use Product administration to prevent unauthorized use is your responsibility and your system manager should read all documents provided with this product to fully understand the features available that may reduce your risk of incurring charges TRADEMARKS DEFINITY AUDIX and CALLMASTER are registered trademarks of Lucent Technologies Mirage Star Set and Supra are registered trademarks of Plantronics Inc FCC REGULATIONS The FCC requires us to provide the following warning for Class B residential installations WARNING This equipment has been tes
5. designation cards A4 size Comcode 848020749 25 sheets of Notepads with 9 Notepads per sheet 8 1 2 x 11 Comcode 108562570 25 sheets of Notepads with 9 Notepads per sheet A4 size Comcode 108562588 Designation card covers can be ordered in quantities of 25 per package Comcode 108272402 Notepad covers can be ordered in quantities of 25 per package Comcode 108573304 e You may also order an optional handset D Kit so that you can connect a K type handset to the telephone This kit includes the handset and a handset cord and can be ordered with one of the following numbers PEC 31293 amp 31293A Comcode 407904309 Note This handset is the only handset that can be used with the CALLMASTER V telephone e A tray with five quick reference cards can be inserted in the grooves located under the base of the CALLMASTER V telephone The tray and the cards are ordered separately with the following numbers the tray PEC 33111 Comcode 108272584 the cards Comcode 108032178 e An XM24 Expansion Module can be connected to the CALLMASTER V to extend the number of available call appearance and or feature buttons The XM24 module can be ordered with the following numbers A gray XM24 PEC 33071 A Comcode 108544511 Issue 1 14
6. should have administered a Headset on off button on your CALLMASTER V telephone To turn on your headset 1 Press Headset On Off The green light next to the button goes on to remind you the headset is active To turn off your headset 1 Press Headset on off again CALLMASTER V Telephone Console User s Guide 555 233 735 Issue 1 Call Handling Features 5 The green light next to the button goes off CONFERENCE The Conference feature allows you to conference up to six parties including yourself on a call To add another party to a call for a total of six parties 1 Press or C e dial tone 2 Dial the number of the new party and wait for an answer 3 When you want to add the new person press or E gt again 4 Repeat Steps 1 through 3 for additional conference connections To add a call you have put on hold to another call you are connected to 1 Press or C CE gt dial tone 2 Press the call appearance button of the call on hold first call 3 Press or C CE gt again To drop the last person added to the conference call 1 With a display Press the Menu button and then press the softkey below Drop Without a display Press the Drop button if administered HOLD The Hold feature puts a call on hold until you can return to it To put a call on hold while you answer another call or perform another task 1 Press or C To answ
7. Lucent Technologies Bell Labs Innovations CALLMASTER V Telephone Console User s Guide The CALLMASTER V Telephone Console 1 Headset Connections with the CALLMASTER V 2 Compatible Headpieces 000e ee eeeee 3 The CALLMASTER V Recorder Interface 3 The SOUMEYEs ces ccccctreeeercenstxeeeseeseseuse 3 Using the Softkey Feature Menus 4 Other Softkey Features That May Be On Your Display 4 Call Handling Features 00ce cece eee eens 4 Getting Messages 22 1 s dcsssssascnssivcsiveaacewa 7 Selecting a Personalized Ring 2000000 8 Voice and Display Features 000 cece eee eeee 8 Operating Range Requirements 00 00005 9 Telephone Installation 02000e eee eee 9 Important Safety Warnings for Installation 10 Desktop Installation 0202 eee eee 11 Wall Installation 066 ces ce ccs ees caves wwe eas 12 Installing the Designation Card 13 Orderable Cards and Equipment 14 555 233 735 Comcode 108488222 Issue 1 September 1999 CALLMASTER V Telephone Console User s Guide ii NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Lucent Technologies can assume no responsibility for any errors Changes or corrections to the information contained in this document may be incorporated
8. an contact Lucent Direct at 1 800 778 1880 voice or 1 800 778 1881 fax THE CE MARK If the CE mark is affixed to this equipment it means that it conforms to the European Union Electromagnetic Compatibility Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC Prepared by 1999 Lucent Technologies BCS Product Publications All Rights Reserved Middletown New Jersey 07748 1998 Printed in USA IMPORTANT USER SAFETY INSTRUCTIONS The most careful attention has been devoted to quality standards in the manufacture of your new telephone Safety is a major factor in the design of every set But safety is YOUR responsibility too Please read carefully the helpful tips listed below and on the next page These suggestions will enable you to take full advantage of your new voice terminal Then retain these tips for later use A CAUTION This telephone is NOT for residential use It is for business systems applications ONLY It will NOT operate on public networks It MUST BE connected to a DEFINITY Enterprise Communications Server Use in a residential environment could result in an electrical short circuit when the telephone wiring is set up to provide other applications for example for appliance control or power transformers The AC power used in these applications may create a safety hazard by placing a direct short circuit across the telephone wiring Use When using your telephone equipment the following sa
9. dling Features 4 Using the Softkey Feature Menus There are three separate softkey feature menus Each of these menus allows you to select from four different features You can enter Softkey Mode and view the softkey feature menu by pressing the display control button labeled Menu or The following is an example of a softkey feature menu v it Drop HFAns Timer tea The top line of each softkey feature menu screen shows you the status of each of the four features An arrow appears above the feature name or abbreviation if that feature is active In the above example the arrow above the Timer feature indicates that feature is active The second line on each softkey feature menu shows the features you can access To use any of these features you must press the softkey below the feature name or abbreviation Press the Next or Prev button until the feature you want to use appears on the display Note An error tone one beep sounds when you have made an inappropriate softkey entry Press the Exit button at any time to exit the softkey feature menus and return to normal call handling operation Other Softkey Features That May Be On Your Display There are 12 default features that can be accessed with the softkeys ona CALLMASTER V telephone However the system manager may substitute other softkey features in their place Call Handling Features HEADSET ON OFF The system administrator
10. echnologies 3BIC carbon block or Lucent 3BEW gas tube protectors are also acceptable in a 2 wire installation INSTALLATION WARNING for the CALLMASTER V 12345678 MODULAR WALL JACK WIRING Pin Pair Name Description 4 1 BL W 2 Wire Tip 5 1 W BL 2 Wire Ring 1 2 W O Record Output 2 2 O W Record Output FAILURE TO FOLLOW THESE INSTRUCTIONS CAN CAUSE DAMAGE TO THE TELEPHONE OR CAUSE THE ASSOCIATED DEFINITY ECS CIRCUIT PACK TO REMOVE POWER TO THE TELEPHONE IN EITHER CASE THE TELEPHONE WILL NOT FUNCTION CORRECTLY For 2 wire operation if you need to plug the telephone into a 4 pin or 6 pin wall jack instead of a standard 8 pin modular jack see the Modular Wall Jack Wiring table above to ensure that the wires from the 4 pin or 6 pin wall jack are connected to the correct pins on the telephone LINE jack Two wire installations must have only PBX connections on pair 1 CALLMASTER V Telephone Console User s Guide 555 233 735 Issue 1 Telephone Installation 11 Desktop Installation Note You can use the telephone without the desktop stand if you so choose If you do not use the telephone with attached desktop stand it is suggested that you place small round feet included in a plastic bag in the box in which the telephone was packed on each corner of the bottom of the telephone housing 1 Turn the telephone face down on a flat surface
11. er a new call while active on another 1 Press or C 2 Press the call appearance button of the incoming call To return to the held call 1 Press the call appearance button of the held call REDIAL The Redial or Last Number Dialed feature automatically redials the last extension or outside number up to 24 digits you dialed To redial the last number that you dialed 1 Press or CHO gt CALLMASTER V Telephone Console User s Guide 555 233 735 Issue 1 Call Handling Features 6 RELEASE An ACD agent can press Release to disconnect from a call To disconnect from a call 1 Press Release Note Pressing Release is faster than waiting for a caller or trunk to disconnect and enables you to perform other ACD or voice terminal procedures sooner You do not hear dial tone after you press Release If you want to disconnect from a call and then place another call you can press Drop instead SPEAKER LISTEN ONLY and GROUP LISTEN The Speaker feature allows you to place calls or access other features without using the headset However in order to speak to the other party you must use the headset With the Group Listen feature the headset and speaker are active at the same time To use the listen only speaker to place a call without using the headset or for any listening only feature such as monitoring a call on which you have been put on h
12. ern currently being played do not press or C O anymore You will hear the selected ringing pattern two more times and then it will be automatically saved You will hear a confirmation tone two rising tones and your new ringing pattern is set Note If you turn on the headset receive a call or lose power during selection the process is canceled and you must start again Voice and Display Features For directions on using the voice features on your telephone such as Abbreviated Dialing Call Forwarding and Send All Calls see the section titled Basic Voice Terminal Procedures in either of two user s guides e DEFINITY Enterprise Communications Server Generic 1 Generic 3 and System 75 Automatic Call Distribution ACD Agent Instructions 555 230 722 e DEFINITY Enterprise Communications Server Generic 1 Generic 3 and System 75 Automatic Call Distribution ACD Supervisor Instructions 555 230 724 You can order both of these books from the Lucent Technologies BCS Publications Center by calling 1 800 457 1235 within the United States or 1 317 322 6791 outside the United States CALLMASTER V Telephone Console User s Guide 555 233 735 Issue 1 Operating Range Requirements 9 Operating Range Requirements The total distance between the CALLMASTER V telephone with Recorder Interface active and the recording device should not exceed 200 feet 60 96 meters The distance between the CALLMASTER V telephone and t
13. fety precautions should always be followed to reduce the risk of fire electric shock and injury to persons e Read and understand all instructions e Follow all warnings and instructions marked on the telephone CALLMASTER V Telephone Console User s Guide iv e This telephone can be hazardous if immersed in water To avoid the possibility of electric shock do not use it while you are wet If you accidentally drop the telephone into water do not retrieve it until you have first unplugged the line cord from the modular wall jack Then call service personnel to ask about a replacement e Avoid using the telephone during electrical storms in your immediate area There is a risk of electric shock from lightning Urgent calls should be brief Even though protective measures may have been installed to limit electrical surges from entering your business absolute protection from lightning is impossible e If you suspect a natural gas leak report it immediately but use a telephone away from the area in question The telephone s electrical contacts could generate a tiny spark While unlikely it is possible that this spark could ignite heavy concentrations of gas e Never push objects of any kind into the equipment through housing slots since they may touch hazardous voltage points or short out parts that could result in a risk of electric shock Never spill liquid of any kind on the telephone If liquid is spilled however refer servicing
14. gned to be used with a headset in a 2 wire environment Note Power for the CALLMASTER V telephone including the headset comes from the DEFINITY switch through the 2 wire DCP line The CALLMASTER V also has a built in Recorder Interface which allows you to connect the telephone to a recording device so that you can record all voice interactions For more information about this interface see The CALLMASTER V Recorder Interface on page 3 Note The tape recorder used with the CALLMASTER V telephone must be purchased by the user it is not provided with the telephone Figure 1 below shows a front view of the CALLMASTER V telephone The features of the telephone are explained after the figure Note For a rear view of the telephone see Figure 4 on page 9 VVVVVVVA VVVVVVVA CALLMASTER V FIGURE 1 The CALLMASTER V Telephone Console Front View CALLMASTER V Telephone Console User s Guide 555 233 735 Issue 1 The CALLMASTER V Telephone Console The following features correspond to the numbers in Figure 1 1 Telephone Notepad 8 Volume control button 2 Mute or lt amp gt button 9 Display 3 Speaker or lt 1 gt gt button 10 Softkeys 4 Transfer Test or C gt button 11 Display control buttons 5 Redial or C 3 gt butto
15. he PBX must NOT exceed the following With 22 gauge wire the distance between the CALMASTER V and the PBX should not exceed 5 500 feet 1 676 4 meters with 24 gauge wire the distance should not exceed 3 500 feet 1 066 8 meters with 26 gauge wire the distance should not exceed 2 200 feet 670 56 meters The record output impedance is approximately 600 ohms and the output channel is isolated from the telephone via a voice transformer that meets the UL 1950 Dielectric Breakdown requirement of 1 000 URMS for one minute Telephone Installation The CALLMASTER V telephone can be either desk mounted or wall mounted Read the following safety instructions and use the following directions and refer to the following figure of the rear of the telephone for installing these telephones FIGURE 4 The CALLMASTER V Telephone Console Rear View CALLMASTER V Telephone Console User s Guide 555 233 735 Issue 1 Telephone Installation 10 Important Safety Warnings for Installation When this product is located in a separate building from the telephone communications system a line current protector MUST be installed at the entry exit points of ALL buildings through which the line passes Only one protector is needed at each installation point For 2 wire installations the following is recommended e Lucent Technologies 4 type protectors ITW LINX LP type protectors Lucent T
16. n 12 Hold or lt amp gt button 6 Conf Ring or ttt gt button 13 Call appearance feature buttons See Note immediately below 7 Dial pad 14 Message light labeled P lt Note Two feature buttons must be administered in the following ways e One of the feature buttons must be designated as the Headset On Off button The Release feature must be administered on a second feature button Headset Connections with the CALLMASTER V The headset connection for the CALLMASTER V consists of a headpiece shown as 1 in Figure 2 below which is plugged into an adapter cord shown as 2 Note Your system manager MUST administer a Headset on off button on your set Use this button to turn your headset on and off For instructions for using this feature button see Headset On Off in the section titled Call Handling Features FIGURE 2 The Headset Connected to One of the Headset Jacks shown as 3 on the CALLMASTER V Telephone CALLMASTER V Telephone Console User s Guide 555 233 735 Issue 1 The CALLMASTER V Telephone Console 3 Compatible Headpieces The following Lucent Technologies headpieces can be used with these telephones Mirage Receiver fits over either ear Not for noisy environments StarSet Eartip fits in ear canal Supra Adjustable headband and soft ear cushion Encore
17. old or for group listening 1 Press or lt q D 2 Place a call or access the selected feature 3 Adjust speaker volume if necessary To raise the volume press the right half of the Speaker Volume control button labeled to lower the volume press the left half of the Speaker Volume control button labeled The display shows the volume level There are eight volume levels rarr H To end a call while the headset is off and only the speaker is active 1 Press or lt q D To activate the speaker while using the headset so that both are active at the same time the Group Listen feature 1 While you are using the headset activate the speaker by pressing or cD To turn off the speaker and return to headset use 1 Press or lt q D CALLMASTER V Telephone Console User s Guide 555 233 735 Issue 1 Getting Messages 7 TEST The Test feature allows you to test the lights and display on your telephone To test the lights and display on your telephone 1 With the headset off press and hold down or C amp E gt Lights go on in columns and all the display segments fill in 2 To end test release or CeO Lights return to normal operation Note If the lights or the display segments do not respond during the test see your system manager TRANSFER The Transfer feature allows you to transfer a call from your telephone to another exten
18. ote If you are using an auxiliary power supply such as an 1151A1 or 1151A2 Power Unit plug the power supply cord from the power unit s LINE jack into the modular wall jack 10 Turn on the headset OR press or CJ D and listen for dial tone If there is no dial tone check all wire connections to make sure they are secure CALLMASTER V Telephone Console User s Guide 555 233 735 Issue 1 Telephone Installation 12 Wall Installation Note For wall mounting you will need a 1 foot line cord This cord is not supplied with the telephone but can be ordered by using this comcode 103786760 1 Make sure the 8 conductor wall mount plate is in place 2 Place the telephone face down on a flat surface 3 Remove the desktop stand which is attached to the base of the telephone by tabs on the top and back of the stand shown as 2 and 6 in Figure 4 Press inward on the top of the stand until you can lift the upper tab s of the stand shown as 1 in Figure 5 below out of the tab slot s shown as 2 in Figure 5 below on the telephone _ Lift the bottom of the stand out of the lower tab slot s FIGURE 5 Removing the Desktop Stand 4 Snap the line cord into the LINE jack in the bottom of the telephone 5 Reverse the desktop stand so that the larger end is facing down and coil the excess line cord in the back of the deskstand 6 Engage the upper tabs 1 in Figure 5 of the deskstand into the slots 4 in Figure 5
19. sion or outside number To send the present call to another extension 1 While on a call press or CPO dial tone 2 Dial the number to which the call is to be transferred ringing tone 3 Remain on the line and announce the call If the line is busy or if there is no answer you can return to the held call by pressing its call appearance button 4 Press or CPOO again to complete the transfer Note To cancel an attempted transfer press the original call appearance If your system has auto hold activated use Drop to cancel a transfer so that the potential transfer recipient is not left on hold Getting Messages MESSAGE Your Message light goes on when a caller has left a message for you Note You may also be able to use the Message Retrieval display feature For directions on retrieving your messages see your system manager CALLMASTER V Telephone Console User s Guide 555 233 735 Issue 1 Selecting a Personalized Ring 8 Selecting a Personalized Ring SELECT RING The Select Ring feature allows you to choose your own personalized ringing pattern for your telephone from among eight different patterns To select a personalized ringing pattern 1 With the headset off press or CUD Current ringing pattern plays and repeats every three seconds 2 Continue to press and then release or CECE gt to cycle through all eight ringing patterns 3 If you want to save the ringing patt
20. ted and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio and television communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antennae e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio tv technician for help CALLMASTER V Telephone Console User s Guide iii OBTAINING PRODUCTS To learn more about Lucent Technologies products and to order any of these products contact Lucent Direct the direct market organization of Lucent Technologies Business Communications System Access their web site at www lucentdirect com or call the following numbers customers should call 1 800 451 2100 or account executives c
21. to proper service personnel e To reduce the risk of electric shock do not disassemble this telephone There are no user serviceable parts Opening or removing covers may expose you to hazardous voltages Incorrect reassembly can cause electric shock when the telephone is subsequently used Service 1 Before cleaning unplug the telephone from the modular wall jack Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning 2 Unplug the telephone from the modular wall jack Be sure to refer servicing to qualified service personnel when these conditions exist If liquid has been spilled into the telephone If the telephone has been exposed to rain or water lf the telephone has been dropped or the housing has been damaged lf you note a distinct change in the performance of the telephone SAVE THESE INSTRUCTIONS When you see this warning symbol on the product refer to this instructions booklet packed with the product for more information before proceeding CALLMASTER V Telephone Console User s Guide 555 233 735 Issue 1 The CALLMASTER V Telephone Console 1 The CALLMASTER V Telephone Console The CALLMASTER V telephone has been specially designed for use with the Automatic Call Distribution ACD system and the many features of the DEFINITY Enterprise Communications Server ECS and the DEFINITY Communications System Generic 1 Generic 2 and Generic 3 This telephone is desi
22. write the telephone number extension name or feature that each call appearance feature button can access On the left side of the phone is a Notepad on which you can write frequently dialed numbers or extensions To label and install the designation card and telephone Notepad 1 The transparent designation card and Notepad covers are attached to the frame of the telephone by tabs on the top and bottom of the cover Remove either or both of these covers by pulling the top tab forward and then lifting the bottom of the transparent cover from the telephone 2 Print the numbers features on the button designation card that corresponds with the telephone you are using On the Notepad write frequently called numbers or extensions or any other information that will help you use your telephone in your daily work 3 Place the button designation card and or the Notepad under the plastic card cover on the telephone by inserting the tabs at the bottom and then pressing the top down until it clicks CALLMASTER V Telephone Console User s Guide 555 233 735 Telephone Installation Orderable Cards and Equipment The following cards and equipment are orderable e You can order additional designation cards in quantities of 25 cards per package Notepads can also be ordered in quantities of 25 per package Use the following comcodes when you place your order 25 sheets of designation cards 8 1 2 x 11 Comcode 847991650 25 sheets of
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