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Avocent LongView IP Network Card User Manual

1. 7 7 ERRENA ATT T 1280 x 1024 60 Hz
2. 1 12 26 LongView IP 2 1 2 3 Enter
3. IR Pir n E E AEA E A E A A v rl vii A A LC 1 BERUFE m 1 kk 3 5 EE 5 LongView IP KVM 5 d oq ghe DIM A 5 2 08 5 6 ana en EE 6 ED Be 8 0d PELA nM LP 8 TO f lC kk lt lt 11 c H
4. LongView IP KVM 100 Mbps 1 Gbps 1 Gbps USB m LongView IP KVM PC Sun Macintosh IP KVM e Microsoft Windows Red Hat Linux SolarisTM Mac OS ee e E E SSL
5. 1 12 2 2 Enter aE 20 3 Enter 4 7 Enter e Receiver HyperTerminsl aa File Edit Call Transfer Help
6. 5 10 LongViewIP KVM 11 LongView IP LongView IPKVM ae LongView KVM IP
7. 1 12 1 2 Ec Enter 7 Enter 2 Enter ge um Use San
8. Enter 6 64 ASCII 4 Ww 5 Enter 6 0 Er Enter WES 1 2 Enter Enter 3
9. 27 27 T TER 37 lt F11 gt
10. update successful Resetting Appliance 2 Connection to the transmitter is lost Cea TV W 12 1
11. 6 LongViewIPKVM IN LongView KVM LongView IP KVM
12. PC Ping LongView IP 24 LongView IP KVM 24 zul 38 LongView IP KVM ON m Avocent The Power of Being There For Technical Support www avocent com support Avocent Corporation 4991 Corporate Drive Huntsville Alabama 35805 6201 USA Tel 1 256 430 4000 Fax 1 256 430 4031 Avocent Asia Pacific Singapore Branch Office 100 Tras Street 15 01 Amara Corporate Tower Singapore 079027 Tel 656 227 3773 Fax 656 223 9155 Avocent Canada 20 Mural Street Unit 5 Richmond Hill Ontario L4B 1K3 Canada Tel 1 877 992 9239 Fax 1 877 524 2985 590 721 617A
13. 3 8 Enter 4 Enter amp Receiver HyperTerminal I xl File Edit View Call Transfer Help Dia 213 lel l ceiver Serial Console Copyright i 2000 2006 All rights reserved 1 Session Retry Timeout Seconds 011 2 Session Retry Count Exit Apply Changes Enter selection gt Connected 0 19 39 autodetect 76008N1 SCROLL cars NUM Capture Prinkeche 3 14 1
14. USB LED Avocent USB qr DVI DVI VGA VGA
15. 1 12 2 2 20 FAL TX KAY 4 amp 5 Enter 5 1 Enter Restting appliance 2 Connection to the transmitter is lost
16. Receiver MHC Address 00 00 12 34 56 771 1 Receiver Network Config 2 Transmitter IP Config 9 Exit Apply Changes c Cance Enter selection gt Connected 0 06 29 autodetect 57600 8 N 1 SCROLL CAPS Capture Printecho 77 3 7 5 1 Enter Receiver HyperTerminal E ioi xj File Edit View Call Transfer Help Dies 215 sole i Receiver Serial Console Copyright 2000 2006 All rights reserved Receiver MAC Address 00 00 12 34 56 771 1 Receiver IP Address 192 168 13 11 2 Receiver Netmask 255 259 255 0 3 Receiver Default Gateway 0 0 0 0 4 Reset To Factory Default Network Settings 5 Static Network Configuration Static 6 Network Speed AUTO 9 Exit Enter selection gt Connecte
17. 3 27 1 Enter S 1 60 Enter 0 Enter e 3
18. 2 5 1 Enter 3 25 Receiver HyperTerminal 1 I gt Eile Edit View Call Transfer Receiver Serial Console i Copyright c 2000 2006 All rights reserved i 4 1 Receiver Reset 0 Exit Enter selection gt Connected 0 05 28 Auto detect 57600 8 N 1 num 3 13 5 1 Enter Restting appliance
19. LongView IP 24 1280 x 1024 60 Hz DE LEFT CRT LCD DVILII LongView IP KVM VGA DVI VGA DDC 2B Avocent 3
20. 20 Enter o Receiver Serial Console 1 Copyright 2000 2006 All rights reserved Network Configuration Security Configuration Firmware Management Restore Factory Defaults Reset Appliance Appliance Mode Extender Appliance Information Console Settings Exit 1 2 3 4 5 6 2 8 8 Enter selection gt Connected 0 00 50 Auto detect 57600 8 N 1 EJ 3 6 3 17 4 1 Enter cReceiver HyperTerminal File Edit View Cal Transfer Help 0151 le e Receiver Serial Console Copyright c 2000 2006 All rights reserved
21. i Transmitter Serial Console 1 Copyright 2000 2006 All rights reserved i Transmitter Network Configuration Menu i Transmitter MAC Address 00 00 87 05 02 081 1 Transmitter IP Address 192 168 13 21 2 Transmitter Netmask 255 255 255 01 3 Transmitter Default Gateway 0 0 0 0 amp Reset To Factory Default Network Settings 5 Static Network Configuration Static 6 Network Speed AUTO 9 Exit Enter selection gt Connected 0 04 36 Auto detect 57600 8 N 1 srou cars num Capture Print echo 22 KI 3 3 6 1 TP Enter ERU TP Enter 3 15 7 8 0 Er Enter C AULT Enter
22. 1 ill 2 1 LongView A jr www avocent com 1 2 2 HO USB
23. LED LED 2 fH 0 EF PWRLED 4C77 LED 4C77 LED SI 3 1 RJ 45 LED RT 45 LED 2 K R d LED LED 1 1 Gbps 100 Mbps LED 2 12 LongViewIP KVM
24. IEC LongView UTP USB 2 VGA DVI VGA VGA VGA DVI D DVID DVI I
25. us Flash Flash XMODEM HTTP LongView KVM 3 USB PS2 LongView IP USB PS 2 USB P
26. 0 Er Enter IP 14 1 2 2 3 Enter 2 Receiver HyperTerminal jew Call Transfer Help l5 sols esl LongView 12 Enter X AN i Transmitter Serial Console 1
27. Avocent 4 LongViewIPKVM AC 1 UPS AC OFF AC 2 LongView IP LongView IP KVM
28. Enter 1 Enter Enter 6 64 ASCII 1 Enter 3 23 E 0 Enter LongView IP KVM Flash X Flash Flash
29. 3 Ee BEJI NL Enter CESS XMODEM Flash Enter 24 LongViewIP KVM Firmware an
30. 4 1 Enter 5 2 TP Enter TP 1 P 6 3 Enter Connect the transmitter and the receiver then power up the transmitter 20 LongView IP KVM 7 8 TP IP 1 IP
31. LongView IP KVM TCP IP LongView IP T LongView IP 1 1 1 LongView IP KVM 2 LongView IP TP
32. 20 3 Enter 4 ereceiver HyperTerminal Eile Edit View Call Transfer Help 13 sole Receiver Serial Console Copyright c 2000 2006 All rights reserved 1 Console password Disabled 2 Change console password Exit Apply Changes c Cancel Enter selection gt _ Connected 0 03 28 Auto detect 57600 8 N 1 SCROLL ars mm cy 3 11 3 21 1 1 Enter
33. password 20 DB 9 3 lL 2 PC Com1l 4 37600 bps 8 1 OK
34. Enter 14 1 IP Enter TP 1 TP eRecewer tymertermnd zox Fle Edit View Transfer Help 015 8 55 l Receiver Serial Console 1 Copyright 2000 2006 All rights reserved 1 Transmitter IP Address 192 168 13 2 2 Reset To Factory Default Network Settings 2 petect Transmitter Address Exit Enter selection gt _ Connected 0 07 53 Auto detect 57600 8 N 1 SCROLL cars num Capture Printecho Ed 3 5 16 LongViewIP KVM 15
35. USB 3 HB 7 VGA VGA DVI I VGA 18 4 CD 27 5 UTP RI 45 6
36. USB 27
37. 1 UTP RI 5 2 5 mm DC VGA DVI I VGA LongView IP 3 IP
38. 0 Er Enter 1 IP Enter IP Enter TP 735 0 Er Enter C Enter a 1 12 1 Enter
39. Enter 6 64 ASCII 4 5 Enter 6 0 Er Enter cae c 1 12 2 1 2 Enter 3 992229 6
40. 1 12 2 2 Enter an n acd RDLIE 20 3 Enter 4 2 Enter ereceiver Hyperrerminal NEN 215 5 File Edit View Call Transfer Help Dle slal soles esl Transmitter Serial Console i Copyright c 2000 2006 All rights reserved 1 Console password Disabled 2 Change console password 8 Exit Apply Changes c Cancel _ Enter selection gt Connected 0 11 27 Auto detect 57600 8
41. 7 UTP UTP 2 USB 1 USB USB 1 ee ERZ o DVI LINK ec ex e umm USB 2 2 8 LongViewIPKVM
42. 36 LongView IP KVM USB USB F PS2 USB USB USB 1 2 USB
43. 1 1 1 PS 2 USB 4 4 Z A DVII 6 miniDIN PS 2 USB 4 4 Z A USB DVI I 3 5 mm 2 5 mm DC SSL 1 16450 UART RX En TX GND 9 D DB9 30 LongView IP KVM A 1 HxWxD 26 5 x 210 x 130 mm 1 04 x 8 27 x 5 12 in 0 7 Kg 1 5416 22 WIH 20 W USB AC 100 240 V AC AC 1 50 60 Hz 0 35 C 32 95 F 20 60 4 140 F 30 60 22 140 F 10 90 5 95
44. 2 HH f RJ 45 USB USB LED 1 Avocent
45. Ec AD HE 2 3 2 9 LongView IP IP 2 1 IP
46. 7 8 13 EA EN 14 TX E RR 14 Mda n CP Mc CMT 15 i 15 EEN 16 FREDEDE re 17 17 18 D ae 19 nm HNHNHHnNEHHnH nHHHNM 20 22 25 a a ke E E A A 26 vi LongView IP KVM vii DAI BA SEIT TINTE Senken 9 3 1 RJ 45 LED 11 AEE LELDE E n t 29 FAD SERON L R needs 31 B 1 LongView IP KVM 33 vii LongView IP ES 3 3 33 EN Avocent LongView IP KVM KVM
47. Transmitter Serial Console Copyright c 2000 2006 All rights reserved Target Video 2 Audio Performance Highl 0 Exit Enter selection gt Connected 6 54 19 vr100 57600 8 N 1 SCROLL cars B 3 9 3 19 5 1 Enter File Edit View Call Transfer Help 213 alal l Transmitter Serial Console Copyright c 2000 2006 All rights reserved 1 Target Video DVI VGA DVI Exit Apply Changes c Cancel Enter selection gt Connected 0 16 39 Auto detect 57600 8 N 1 SCROLL cars num Capture 3 10 6 DVI VGA 1 DVI VGA Enter 1 1
48. PS 2 USB PC Macintosh Sun 104 105 109 PC Macintosh Sun USB s gt Microsoft Windows MacOS Solaris amp KU Red Hat Linux Zu 2 3 5 31 A 1 640 x 350 85 Hz 640 x 480 60 Hz 72 HZ 75 Hz 85 Hz 720x400 70 Hz 85 Hz 800 x 600 60 Hz 72 Hz 75 Hz 85 Hz 1024 x 768 Q 60 Hz 70Hz 75 Hz 85 Hz 1152 x 864 75 Hz 1280 x 960 60 Hz 1280 x 1024 60 Hz www avocent com DDC 2B 24 PC99 16 44 1 kHz 16
49. 8 0 Er Enter Enter IP TP TP IP 1 2 1 Enter 20 3 Enter
50. Enter 0 Er Enter Enter 28 LongView IPKVM 29 A A 1 II IP 16384 16385 16386 4463 4464 4465 1 RJ 45 PS 2 2 USB 4 DVI 1
51. 9 0 Enter X f U33 10 Connection to the transmitter is lost 1 12 Enter o perTerminal E Ele Edi call Transfer es 213 soles el Receiver Serial Console Copyright c 2000 2006 All rights reserved Network Configuration Security Configuration Firmware Management Restore Factory Defaults Reset Appliance Appliance Mode Extender Appliance Information Console Settings Exit lt Enter selection gt Connected 0 00 50 Auto detect 57600 8 N 1 3 4 13 1
52. J I PC LongView IP 2 1 1
53. 192 168 13 1 0 0 0 0 255 255 255 0 192 168 13 2 0 0 0 0 255 255 255 0 LongView IP KVM 1 6 UTP RJ 45 2 6 UTP RJ 45 3 4 13
54. 6 Enter EID ee ee LongView IP 1 1 1 12 2 1
55. 12 0 Enter d 13 C Enter 14 0 Er Enter 15 LongView IP DVD VGA
56. XMODEM Flash CHES SAK CARI HEH E v it XMODEM XON XOFF XMODEM Flash 12 1 2 3 1 2 Enter
57. 1 50 60 Hz DC 5V DC 1 1 A 0 35 C 32 95 F 20 6 C 4 140 F 30 60 C 22 140 F 10 90 71 5 95 run mg DDC 2B 33 R A 2 24 PC99 vr 46 44 1 kHz Az RMIT EMC B X B 1 LongView IP KVM UL FCC cUL CE RX_ lt MAC gt IP 192 168 13 1 0 0 00 255 255 255 0 OSD PRINT SCREEN OSD 00 10 10 OSD de 00 10 ra
58. 11 BE N EA 11 12 a ps MS macte tede tte deii lee el pere 12 OK 12 SU Em 13 kkk 13 EA EA OD 1D EERE T 18 IP 19 BELBIE en ne qnin t tate de act ea m dde ttn 20 LongView IP KVM Flash isses 23 A nor I FIKRET cud lett o voe bei t ce tu na Fo una 24 LongView IP KVM Fr a 24 DIRT IE RD Bee SS EIE 25 26 iv LongView IP KVM 27 DECENT UR MERE DP 29 RAZER eS Lapin ak Casas stato telo mm e en 29 fire AA TENE Sr 222 TE ee den t ped 33 mJ Wo ee 34 1 1 2 1 B 2 2 2 3 3 1 E 3 2 3 3 B 3 4 B 3 5 B 3 6 E 3 7 H 3 8 H 3 9 B 3 10 B 3 11 B 3 12 B 3 13 3 14 LongView IP KVM SS 1 KADFHART SF ES PR Fan aaa 6
59. 3 D see KR L 35 gt IP Ek IP
60. Auto Negotiate 34 LongView IP KVM password TX_ lt MAC gt IP 192 168 13 2 0000 255 255 255 0 Auto Negotiate password DVI C e Ka a ie a a 1 2 Web Knowledge Base Online Service Request
61. Enter 4 16 16 16 16 X nm 22 LongView IP KVM 5 16 16 Enter 6 KERNE
62. 44 1 kHz 16 8 kHz 16 8 kHz EMC UL FCC cUL CE A 2 II 1 RJ 45 32 LongView IP KVM R A 2 USB 2 DV 1 1 my 1 USB A DVI I USB DVI I 3 5 mm 2 5 mm DC ES SSL HxWxD 68 x 21 x 153 mm 2 68 x 0 83 x 6 02 in 0 3 Kg 0 66 Ib 22 WIH 6 W AC 100 240 V AC AC
63. vii Chapter 1 Product OverVieW Ei z imakkkkkkkkkkk kake seen kk KEK KAKA KAK AA KA WAK AHAA A KH AA KAW AA WA 1 Fe tures and Benefits ice pit at pede EE 1 Safete Precautions 2s ea PG ERU OIM 3 Chapter 2 Installation e Ka E a SEKE Te ku We k r u Ku ka keke RES 5 27250 5 Items needed to install the LongView IP KVM ee 6 5 HHHH EO HEP CO EOD Ge UR Feet arena 5 Mounting Option iet e ha te ee Fb et a e da ge us Ringe pri 5 7 2 069 6 Point to point installation i 5 El dayn l aa y pl R a ane a NEVE 6 CO776C DOD6 8 Networked installation ees e dela ttti tar rr nerd 8 Chapter 3 0perationS oss ssa soi sien atas 11 Overvi eW eiis r i a EE EE 11 LED identifieati n SS Ss tra irre PR e ue e a eie Ds 11 Accessing the System 13 vedere ete rU E Ted REDE TES ee Ebo I PELLEN d 12 The Serial Mend ics ii SE 12 ACCESSING he serial menW d att hte tite t dete decer 12 Navigating the serial 7 13 Configuring Network Settings iia s iere e re dL i sa na e pese 13 Configuring Video Input Settings ab aA RRA n eken a RE 18 Detecting 77 7 447 ey 19 Authentication yal es t ed Ni idt e taret 20 Flash Upgrading the LongView KVM Ye 23 Restoring Factory Default Settings suc hil la tee leere
64. IP IP IP IP e nul FH LongView IP 2 1 1 TH password CT CAE CS E 1 12 2 1
65. 12 13 14 Type a valid receiver default gateway Press Enter to return to the Receiver Network Configuration Menu Type 0 zero and press Enter to return to the Network Configuration Menu If you made a mistake and do not wish to save the changes you made to the network settings type C and press Enter To confirm your changes and apply those settings type 0 zero and press Enter NOTE Changes to network configurations are applied only after you exit the Network Configuration Menu 15 The receiver will now automatically reset to apply the new network configuration During reset the receiver will drop its connection to the transmitter You will be automatically returned to the Appliance Selection Menu The connection will be restored Configuring Video Input Settings The LongView IP KVM extender system is capable of transmitting either digital DVI or analog video VGA from the remote workstation to your monitor To enable the system to transmit the appropriate video signal for your monitor you must first configure the video input settings for the transmitter NOTE Video display problems may occur if video input settings are not configured correctly To configure the video input settings amp Receiver HyperTerminal I File Edit View Call Transfer Help js 2135 wel e Activate the serial menu as described in Accessing the serial menu on page 12 Choose option 2 to access the Transmitter Menu an
66. CE Sound Level Measure The measured sound level of this appliance is 44 7 dB A Die arbeitsplatzbezogene Ger uschemission des Ger tes betr gt 44 7 dB A LongView IP KVM Extender Installer User Guide Avocent the Avocent logo The Power of Being There and LongView are registered trademarks of Avocent Corporation or its affiliates All other marks are the property of their respective owners 2007 Avocent Corporation All rights reserved 590 721 617A O Ici l b Instructions This symbol is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons Power On This symbol indicates the principal on off switch is in the on position Power Off This symbol indicates the principal on off switch is in the off position Protective Grounding Terminal This symbol indicates a terminal which must be connected to earth ground prior to making any other connections to the equipment TABLE OF CONTENTS OF CONTENTS List of Figures n ursnunnnnunnnnnnnnnnnnnnnnnnnnnnunnnnunnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnnnnn ann V Listiof TableS
67. Copyright c 2000 2006 All rights reserved Network Configuration Security Configuration Firmware Management Restore Factory Defaults Reset Appliance Appliance Information Console Settings Exit Enter selection gt Connected 0 09 14 B 3 2 Auto detect 57600 8 N 1 4 1 Enter 5 1 Enter zimizi Eile Edit View Transfer Help nig 3 sse
68. R lt Avocent LongView IP Installer User Guide USA Notification Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipMent in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Canadian Notification This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent apparell num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique dict par le Minist re des Communications du Canada Safety and EMC Approvals and Markings UL FCC cUL
69. you press Enter Detecting a Transmitter IP Address In the event that you forget the IP address of a transmitter you can use the serial menu to detect the IP address of a transmitter that is connected to the receiver To detect the IP address of a connected transmitter 1 Turn off the remote workstation to which the transmitter is attached NOTE If the transmitter receives its power from an external power supply disconnect the transmitter from that external power supply 2 Press 1 to select the Receiver Menu and press Enter If the password option is enabled you will be prompted for a password See Authentication on page 20 3 Type the password and press Enter The Receiver Main Menu will appear Press 1 to select Network Configuration and press Enter The Network Configuration Menu will appear 5 Press 2 to select Transmitter IP Config and press Enter The Transmitter IP Config Menu will appear The old transmitter IP address is displayed beside menu option 1 6 Press 3 to select Detect Transmitter Address and press Enter The following message will be displayed Connect the transmitter and the receiver then power up the transmitter 7 Turn on the transmitter 20 LongView IP KVM Extender Installer User Guide 8 receiver will detect the IP address of the connected transmitter The Transmitter IP Configuration Menu will refresh and the current IP address of the connected transmitter will be displayed beside me
70. 0 Audio Performance Medium Network Speed Auto Negotiate Password password Video DVI 34 LongView IP KVM Extender Installer User Guide Appendix C Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product If an issue should develop follow the steps below for the fastest possible service To resolve an issue 1 Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined 2 Check our web site at www avocent com support to search the knowledge base or use the on line service request 3 Call the Avocent Technical Support location nearest you Appendices 35 Appendix D Troubleshooting No power status light on receiver e Verify that the power supply is plugged in correctly Ensure that the power cable from the Avocent supplied power supply is securely plugged into the receiver No video on monitor attached to receiver e Verify that the monitor attached to the receiver has power Ensure that the video cable from the monitor is securely plugged in to the correct connector on the receiver e Verify that the remote workstation is turned on e Confirm that a network connection exists between the transmitter and receiver e Confirm that the IP address used by the transmitter has not been assigned to a second device on the network e Confirm that the IP address used
71. Auto detect 57600 8 N 1 SCROLL caps Cy Figure 3 11 Receiver Security Configuration Menu To disable or enable the receiver password 1 Press 1 to select Console Password on the Security Configuration Menu and press Enter If a password had been enabled this action will disable the password If a password had been disabled you will be prompted to enter a password 3 Type the new password and press Enter Chapter 3 Operations 21 NOTE Each password must consist of ASCII characters and contain between 6 and 64 characters 4 5 6 Confirm the new password If successful you will see a message stating that the password has been changed Press Enter To save your changes and exit the menu type 0 zero and press Enter To change the receiver password 1 Press 2 to select Change Console Password Security Configuration Menu and press Enter You will be prompted to enter your current password Type your current password and press Enter You will be prompted to enter the new password Type the new password and press Enter NOTE Each password must consist of ASCII characters and contain between 6 and 64 characters 4 9 6 Confirm the new password If successful you will see a message stating that the password has been changed Press Enter To save your changes and exit the menu type 0 zero and press Enter To reset the receiver or transmitter password If you lose your receiver o
72. Avocent International Ltd Avocent House Shannon Free Zone Shannon County Clare Ireland Tel 353 61 715 292 Fax 353 61 471 871 Avocent Germany Gottlieb Daimler Stra e 2 4 D 33803 Steinhagen Germany Tel 49 5204 9134 0 Fax 49 5204 9134 99
73. de in b ka totes belka so cte lek 24 Resetting the LongView IP KVM fe7 6 24 Viewing System 77 7 25 Session Retry Settings aid n ER t o e Qd ae EE 25 iv LongView IP KVM Extender Installer User Guide 47 67 97 276 O67 7 26 Lhhr aspermmec m 29 Appendix A Technical Specifications eret erect 29 Appendix B Factory Default Settings aee esee eene eerte rennen 33 Appendix C Technical 5 PO 34 Appendix D Troubleshooting a EE eo de eee oa Hep 35 were Figure 1 1 LongView IP KVM Extender Basic System essere 1 Figure 2 1 Point to point Installation ya ekin eren AR W l enne 6 Figure 2 2 Receiver and Transmitter Installation 7 Figure 2 3 Networked Installation sain yyi Aks la la lyey SE E nennen 8 Figure 3 1 Coml Properties MemU Essay keskek ay ekey ek kek ak 13 Figure 3 2 Transmitter Main 7 14 Figure 3 3 Transmitter Network Configuration Menu eese eese enne 14 Figure 3 4 Receiver Main 2767 15 Figure 3 5 Transmitter Configuration Menu on the Receiver sese 15 Figure 3 6 Receiver Main 6 16 Figure 3 7 Network Configuration 267 17 Figure 3 8 Receiver Network Configuration Menu entente enne enne 17 Figure 3 9 Transmitter Console Settings 7 18 Figure 3 10 Tr
74. firmware version numbers and the manufacturing part number All values are read only Session Retry Settings The LongView IP KVM extender is designed to automatically establish a connection between the receiver and the remote workstation By default if the receiver cannot immediately establish a connection with the remote workstation it will retry once per second until a connection is successfully established You can change the default session retry settings using the serial menu To access the Session Retry Menu 1 Activate the serial menu as described in Accessing the serial menu on page 12 26 LongView IP KVM Extender Installer User Guide 2 Choose option 1 to access the Receiver Menu and enter the password if necessary The Receiver Main Menu will appear 3 Press 8 to select Console Settings and press Enter The Console Settings Menu will appear Enter the number corresponding with Session Retry and press Enter The Session Retry Menu will appear eReceiver HyperTerminal 0 x Edt Yew Cal Transfer Hep 0 51 2131 ala Receiver Serial Console Copyright c 2000 2006 All rights reserved 1 Session Retry Timeout Seconds 011 2 Session Retry Count 9 Exit Apply Changes Enter selection gt Connected 0 19 39 Auto detect 57600 8 N 1 SCROLL cars num Capture Print echo Figure 3 14 Session Retry Menu To change the retry settings Access the Session Retry Menu via the serial menu as
75. higher than a resolution of 1280 x 1024 at 60 Hz refresh rate If the monitor does not function correctly replace it e Ifthe transmitter has been turned off and then turned on again by unplugging the USB cables ensure that all other cables are disconnected before reconnecting the transmitter Ensure that you connect the USB cables first 36 LongView IP KVM Extender Installer User Guide No mouse or keyboard operation from peripherals attached to receiver Ensure that the mouse and keyboard cables are connected to the correct PS 2 or USB ports on the receiver Match the connector color codes green for mouse and purple for keyboard Ensure that both of the USB connectors from the transmitter are securely connected to the cor rect connectors on the remote workstation If the remote workstation can provide only one USB port for the transmitter Use an external power supply for the transmitter e Ensure that the transmitter USB cable labeled 2 is attached to the available USB port of the remote workstation Ensure that the correct keyboard layout is configured on the remote workstation for the key board you are using Retest the mouse and keyboard by connecting them directly to the remote workstation and rebooting If one does not function correctly replace it No audio from speakers attached to receiver Ensure that the audio cable is securely plugged into the line out port of the remote workstation should be color co
76. of the receiver NOTE Use only the power supply provided by Avocent 3 Connect one end of the 2 5 mm connector on the receiver s power supply into the DC power jack on the receiver Connect the other end to an appropriate power source 4 Turn on the receiver A connection will be established with the remote workstation NOTE VGA monitors can be connected to the receiver by using a DVI I to VGA adaptor Networked installation The following instructions will enable you to install your LongView IP KVM extender in a networked configuration In this installation multiple transmitters and receivers are attached via the same Ethernet network In this case it is important for each unit to be configured with a unique IP address Transmitters and receivers may be configured for use on a single subnet or for use across routers Use of routers however will cause a slight increase in end to end latencies which may not be acceptable for all applications Transmitter Receiver Remote Workstation Figure 2 3 Networked Installation Chapter 2 Installation 9 The LongView IP KVM extender has been pre configured with factory default network settings If you install multiple extenders on the same subnet you will need to assign a unique IP address to each extender via the serial port Table 2 1 Default Network Settings Default Component IP Address Type Gateway Subnet Mask Receiver 192 168 13 1 static 0 0 0 0 255 255 255
77. press Enter The Receiver Network Configuration Menu will appear and display the current network settings Receiver HyperTerminal I xi File Edit View Call Transfer Help i Receiver Serial Console i Copyright 2000 2006 All rights reserved 1 1 1 1 Receiver MAC Address 00 00 12 34 56 771 1 Receiver IP Address 192 168 13 11 2 Receiver Netmask 255 255 255 0 3 Receiver Default Gateway 8 8 0 0 4 Reset To Factory Default Network Settings 5 Static Network Configuration Static Network Speed AUTO Exit Enter selection gt 1 Connected 0 10 19 Auto detect 57600 8 1 Rou CAPS Capture Printecho 2 Figure 3 8 Receiver Network Configuration Menu NOTE The Reset option in the receiver Network Configuration Menu applies only to network settings 6 Press 1 to select Receiver IP Address and press Enter 17 Type a valid IP address Press Enter to return to the Receiver Network Configuration Menu 7 8 Press 2 to select Receiver Netmask and press Enter 9 Type a valid receiver netmask Press Enter to return to the Receiver Network Configuration Menu 10 Press 3 to select Receiver Default Gateway and press Enter 18 LongView IP KVM Extender Installer User Guide 11
78. 0 Transmitter 192 168 13 2 static 0 0 0 0 255 255 255 0 To install the LongView IP KVM extender on a network 1 Connect the transmitter to the remote workstation as described previously in Point to point installation on page 6 Connect one end of the UTP cable to the transmitter s RJ 45 connector and the other end to the Ethernet network 2 Connect the receiver to the peripherals as described above in Point to point installation on page 6 Use a length of UTP cable to connect the receiver to the Ethernet network via the RJ 45 connector on the rear of the receiver 3 Turn on the receiver Use the serial menu to re configure the network settings for the transmitter and then the receiver See Configuring Network Settings on page 13 for more information NOTE If the receiver and transmitter are to be located on different subnets configure their network settings before you connect to the network Ifthere are already transmitter receiver pairs operating on the subnet configure network settings of new transmitter receiver pairs before connecting them to the network 5 Repeat this procedure for each transmitter and receiver pair you wish to install on the network 10 LongView IP KVM Extender Installer User Guide 11 E QAO Operations Overview Operating a remote workstation through the LongView IP KVM extender is no different than working directly connected to your workstation When you turn on the receiver a connection is a
79. 1 1 2 Enter 4 Enter LongView IP KVM 12 1
80. N 1 SCROLL CAPS NUM it Z E 3 12 1 1 Enter 2 3 Enter 6 64 ASCII 4 5 Enter 6 0 Enter 2
81. S 2 LongView IP 2 3 5 USB LongView IP USB 2 0 USB 2 0 4 USB USB USB USB LongView KVM CD
82. User Guide Table A 1 Receiver Product Specifications Continued Dimensions HxWxD 26 5 x 210 x 130 mm 1 04 x 8 27 x 5 12 in Weight 0 7 Kg 1 54 Ib without packaging cables power supply and literature Environmental Heat Dissipation 22 W H Power Consumption 20 W including power supplied to USB ports AC input Power 100 240 V AC AC input Current 1 Rating AC frequency 50 60 Hz Operating Temperature 0 to 35 Celsius 32 to 95 Farenheit Storage Temperature 20 to 60 Celsius 4 to 140 Farenheit Transit Temperature 30 to 60 Celsius 22 to 140 Farenheit Operating Humidity 10 to 90 noncondensing Storage Humidity 5 to 95 Supported Hardware PS 2 keyboard and mouse USB keyboard and mouse Retipherals speakers microphone Standard 104 105 109 keyboards for PC Macintosh and Sun Keyboard USB keyboards for PC Macintosh and Sun Default keyboard drivers are fully supported for Microsoft Windows MacOS Solaris and Red Hat Linux Mouse 2 3 and 5 button scroll and tilt wheel Video Resolution 640 x 350 85 Hz 640 x 480 60 Hz 72 HZ 75 Hz 85 Hz 720 x 400 70 Hz 85 Hz 800 x 600 60 Hz 72 Hz 75 Hz 85 Hz 1024 x 768 60 Hz 70 Hz 75 Hz 85 Hz 1152 x 864 75 Hz 1280 x 960 60 Hz 1280 x 1024 60 Hz Check www avocent com for the latest list of supported video resolutions and refresh rates Appendices 31 Tab
83. XON XOFF XMODEM ri 3 13 COM1 Properties 2 Port Settings Bits per second M Data bits ja s Parity El Stop bits 1 gj Flow control oe El Restore Defaults Cancel Apply 3 1 Com1 5 Enter 6 1 2 7 Enter Enter
84. ansmitter Target Video 27 19 Figure 3 11 Receiver Security Configuration Menu essent eene 20 Figure 3 12 Transmitter Security Configuration Menu eese eterne 22 Figure 3 13 Receiver Reset Appliance 72627 24 Figure 3 14 Session Retry Menu essere tee tette tak e Rt aye y a sal s epea iiS eieaa EES 26 vi LongView IP KVM Extender Installer User Guide Vii LIST OF TABLES OF TABLES Table 2 1 Default Network Settings eese eese eterne nennen nennen nete ener enne 9 Table 3 17 RJ 45 Connector LEDS pes tee i en rien 11 Table A 1 Receiver Product Specifications eese eene eene tenente enne nnne 29 Table A 2 Transmitter Product Specifications esee 31 Table B 1 LongView IP KVM Extender Default 8 33 viii LongView IP KVM Extender Installer User Guide Product Overview Features and Benefits The Avocent LongView IP KVM extender enables the desktop user to have full access to keyboard video mouse KVM and audio devices The LongView IP KVM extender provides users with a full workstation experience from anywhere on the corporate TCP IP network while maintaining the workstations securely housed in a corporate data center The LongView IP KVM extender consists of e transmitter to connect externally to the remote workstation e receiver located at the user s desk Rack Mounted Servers and Blades Gigabit Ether
85. by the receiver has not been assigned to a second device on the network Verify that the transmitter is drawing sufficient power from the USB connections on the remote workstation and that it has booted correctly e If the green LED on the transmitter is on the transmitter is drawing sufficient power e If the transmitter cannot draw sufficient power from the remote workstation you will need to obtain an external power supply unit for the transmitter from Avocent If connected through a USB hub ensure that the hub can supply enough power e Verify that the correct video setting has been configured in the transmitter serial menu e If the remote workstation provides DVI only video verify that the transmitter serial menu has been configured for DVI Then restart the remote workstation e If the remote workstation provides VGA only video verify that the transmitter serial menu has been configured for VGA Then restart the remote workstation The transmitter has an internal fan Verify that the fan is functioning e Cycle power to the receiver An informational message should appear on the monitor for a brief moment If the message does not appear check the monitor by plugging the video cable from the monitor directly into the remote workstation to verify that the monitor is working and that the remote workstation is generating active video If this is functioning check that the dis play settings for your remote workstation are set no
86. d 0 10 19 Auto detect 57600 8 1 Rou cars num Capture Print echo 3 8 6 1 IP Enter 7 IP Enter 8 2 Enter 9 Enter 10 3 Enter ll Enter 18 LongView IP KVM
87. d press Enter If the password option is enabled you will be prompted for a password See Authentication on page 20 Type the password and press Enter The Transmitter Main Menu will appear Press 7 to select Console Settings and press Enter The Console Settings Menu will appear The current video input setting is displayed beside the Target Video option connected 6 54 19 vT100 57600 e n SCROLL Transmitter Serial Console 1 1 Copyright c 2000 2006 All rights reserved 1 Target Video DYI 2 Audio Performance High 9 Exit Enter selection gt Figure 3 9 Transmitter Console Settings Menu Chapter 3 Operations 19 5 Press 1 to select Target Video and press Enter The Target Video Menu will display Fle Edit View Cal Transfer Il i Transmitter Serial Console I 1 1 1 Copyright c 2000 2006 All rights reserved i Target Video Menu 1 Target Video DVI V6R DVI 0 Exit Apply Changes c Cancel Enter selection gt 4 Connected 0 16 39 Auto detect 57600 8 N 1 5CROLL cars Capture Print echo Figure 3 10 Transmitter Target Video Menu 6 To toggle between DVI or VGA press 1 to select the Target Video DVI VGA option and press Enter The updated setting will then be displayed beside menu option 1 To save your changes and exit the menu type 0 zero and press Enter The unit resets after
88. ded green Ensure that the speaker cable is securely plugged into the line out port of the receiver Verify that the audio sample rate has not been set to off for either the transmitter or the receiver See Audio Performance Settings on page 26 Ensure that the same audio sample rate has been set for both the transmitter and the receiver See Audio Performance Settings on page 26 Verify that the speakers are turned on Retest the speakers by connecting them directly to the remote workstation If they do not func tion correctly replace them Poor sound quality from speakers attached to receiver Ensure that the same audio sample rate has been set for both the transmitter and the receiver See Audio Performance Settings on page 26 Poor video quality on monitor attached to receiver Reset video by pressing lt F11 gt Ensure that the video cable from the monitor is securely plugged in to the correct connector on the receiver Check the video quality using a different monitor Connection to remote workstation is lost Verify that the network cable is connected to the RJ 45 connector at the rear of the receiver Appendices 37 Verify that the receiver is linked to the network and that it is receiving data See LED identifi cation on page 11 Verify that the remote workstation is turned on Ensure that both of the USB connectors from the transmitter are securely connected to the cor rect connectors on the remote wo
89. deo Video of 24 bit color depth up to resolution of 1280 x 1024 at 60 Hz is supported by the LongView IP KVM extender Both CRT and flat panel LCD monitors are supported and can be connected to the LongView IP KVM extender via a DVI I video connector VGA monitors can be attached to the system by using a DVI to VGA adaptor The system supports DDC version 2B Safety Precautions To avoid potential video and or keyboard problems when using Avocent products e Ifthe building has 3 phase AC power ensure that the server and monitor are on the same phase For best results they should be on the same circuit To avoid potentially fatal shock hazard and possible damage to equipment please observe the following precautions e Do not use a 2 wire extension cord in any Avocent product configuration e Test AC outlets at the server and monitor for proper polarity and grounding Use only with grounded outlets at both the workstation and monitor When using a backup Uninterruptible Power Supply UPS power both the workstation and the transmitter off the same supply NOTE The AC inlet is the main disconnect 4 LongView IP KVM Extender Installer User Guide Installation Getting Started Before installing your LongView IP KVM extender refer to the list below to ensure that you have all the items necessary for installation Items needed to install the LongView IP KVM extender Receiver Transmitter e External power supply
90. described in the previous procedure 2 change the time interval between retry attempts press 1 to select the Session Retry Timeout Seconds otpion and press Enter You will be prompted to enter a new timeout value in SS seconds format 3 Type a value between 1 and 60 inclusive and press Enter To confirm your selection and exit the screen type 0 zero and press Enter Audio Performance Settings You can use this option to modify the audio performance settings or to disable audio support There are three settings available high medium and off The high setting provides the best audio performance and should be used when high network bandwidth is available NOTE To ensure that audio operates correctly configure the receiver and the transmitter with identical audio performance settings To change the audio performance setting for the receiver and transmitter Activate the serial menu as described in Accessing the serial menu on page 12 2 Choose option 1 to access the Receiver Menu or option 2 to access the Transmitter Menu If the password option is enabled you will be prompted for a password 3 Type the password and press Enter The Transmitter Main Menu will appear Chapter 3 Operations 27 Press 7 to select Console Settings and press Enter The Console Settings Menu will appear 5 Press 2 to select Audio Performance and press Enter The Audio Performance Menu will appear This menu shows you the audio settings
91. display stating Firmware update successful Resetting Appliance During reset the transmitter will drop the connection to the receiver A second system message will appear that states Connection to the transmitter is lost You will be automatically returned to the Appliance Selection Menu NOTE If the transmitter or receiver determines that the upgrade file is invalid the transmitter cancels the upgrade and maintains the previous firmware version A message appears indicating that the upgrade has failed 24 LongView IP KVM Extender Installer User Guide Restoring Factory Default Settings The serial menu enables you to easily restore the factory default settings of both the receiver and the transmitter To view a full list of the factory default settings see Factory Default Settings on page 33 NOTE Restoring factory default settings will also reset network settings Before restoring factory default settings assess whether this is likely to cause conflicts with other devices on the network To restore the transmitter or receiver factory default settings Activate the serial menu as described in Accessing the serial menu on page 12 2 Choose option 1 to access the Receiver Menu or option 2 to access the the Transmitter Menu If the password option is enabled you will be prompted for a password 3 Type the password and press Enter Press 4 to select Restore Factory Defaults and press Enter 5 The receiver will now automatical
92. ess Enter The Security Configuration Menu will appear Receiver HyperTerminal I xi File Edit View Call Transfer Help Transmitter Serial Console i Copyright c 2000 2006 All rights reserved 1 Console password Disabledl 2 Change console password 0 Exit Apply Changes c Cancel Enter selection gt _ O Connected 0 11 27 Auto detect 57600 8 N 1 SCROLL cars SY Figure 3 12 Transmitter Security Configuration Menu To disable or enable the transmitter password 1 Press 1 to select Console Password on the Security Configuration Menu and press Enter If a password has been enabled this action will disable the password If a password has been disabled you will be prompted to enter a password 3 Type the new password and press Enter NOTE Each password must consist of ASCII characters and contain between 6 and 64 characters 4 Confirm the new password If successful you will see a message stating that the password has been changed 5 Press Enter 6 To save your changes and exit the menu type 0 zero and press Enter To change the transmitter password 1 Press 2 to select Change Console Password on the Security Configuration Menu and press Enter You will be prompted to enter your current password Type your current password and press Enter You will be prompted to enter the new password 3 Type the new password and press Enter NOTE Each password must consist of ASCII characters and c
93. figuration In a point to point configuration no administrator set up of the transmitter or the receiver is required However if you choose the point to point configuration you can install only one transmitter and receiver pair on a subnet Transmitter Receiver E e Remote ei Workstation Figure 2 1 Point to point Installation To connect the transmitter Before connecting the transmitter to the remote workstation ensure that the resolution and the refresh rate of the remote workstation are supported by the LongView IP KVM extender system Set the screen resolution and refresh rate of the remote workstation according to the receiver video resolutions listed in Appendix A Unsupported settings will cause blank video at the receiver NOTE Go to www avocent com for updated information on supported resolutions and refresh rates 1 Turn off the remote workstation 2 The transmitter has two USB connectors Connect each of these connectors to a corresponding USB port on the remote workstation Chapter 2 Installation 7 3 Connect the video connector on the transmitter to the appropriately labeled port on the back of the workstation NOTE A VGA only workstation can be connected to the transmitter using a VGA to DVI I adaptor You must configure the transmitter video settings for VGA through the serial menu For more information see Configuring Video Input Settings on page 18 4 Connect the transmitter
94. for the receiver e IEC power cord e LongView IP KVM Extender Quick Installation Guide e UTP cable not supplied e Three wire serial cable or null modem cable not supplied Optional items To power the transmitter if a remote workstation does not have two available USB ports e power supply contact Avocent more details To connect a VGA monitor to the receiver e ADVIto VGA adaptor not supplied To connect the transmitter to a remote workstation that has VGA video output e A VGA to DVI I adaptor not supplied To connect the transmitter to a remote workstation that has DVI D video output e A DVI D to DVI I adaptor not supplied Mounting Option The receiver mounts to either the rear of a flat panel monitor via a mounting plate accessory ordered separately or is desk mountable via a mounting kit also available from Avocent 6 LongView IP KVM Extender Installer User Guide Installation Options receiver by unplugging the power supply from the electrical outlet Also turn on the remote workstation and the CAUTION To reduce the risk of electric shock or damage to your equipment disconnect the power from the N receiver in the order described in the following procedures You can install the LongView IP KVM extender by using either the point to point method or through a network Point to point installation The following instructions will enable you to install your LongView IP KVM extender in a point to point con
95. gs for the receiver and transmitter e Set or change passwords e Upgrade your firmware for the receiver and transmitter e Reset to factory defaults e Set a session time out value e Change the audio performance settings Accessing the serial menu You can access the serial menu via the serial port on the back of the receiver All terminal commands are executed through a terminal or PC running terminal emulation software By default two passwords are required to access the LongView IP KVM extender via the receiver One password is for the receiver the other password is for the transmitter In both cases the default password is password For information on how to change the default password see Authentication on page 20 Items needed to access the serial menu e Networked workstation with a serial port e Null modem serial cable male DB 9 or three wire serial cable e Terminal emulation software To access the serial menu 1 Connect one end of the serial cable to the serial port on the back of the receiver 2 Connect the other end of the serial cable to the serial port of your PC 3 Launch your terminal emulation software The Com1 Properties menu will appear 4 Configure the terminal session for 57600 bits per second 8 data bits no parity 1 stop bit and no flow control Click OK NOTE Software XON XOFF flow control is supported However it should not be used when using XMODEM Chapter 3 Operations 13 COM1 Properties 21
96. itter Main Menu will appear ioii Eile Edit View Call Transfer Help ols els eis l Transmitter Serial Console Copyright c 2000 2006 All rights reserved Network Configuration Security Configuration Firmware Management Restore Factory Defaults Reset Appliance Appliance Information Console Settings Exit Gode ON Enter selection gt Connected 0 09 14 detect 57600 8 N 1 Figure 3 2 Transmitter Main Menu NOTE The Reset Appliance option in the Transmitter Main Menu applies only to network settings 4 Press 1 to select the Network Configuration option and press Enter The Network Configuration Menu appears 5 Press 1 to select the Transmitter Network Config option and press Enter The Transmitter Network Configuration Menu will appear cReceiver HyperTerminal U la xi Eile Edit view Transfer Help Dle 9151 op fee ee See aa eee ee i Transmitter Serial Console Copyright c 2000 2006 All rights reserved i Transmitter Network Configuration Menu i Transmitter MAC Address 00 00 87 05 02 081 1 Transmitter IP Address 192 168 13 21 2 Transmitter Netmask 255 255 255 0 3 Transmitter Default Gateway 0 0 0 0 4 Reset To Factory Default Network Settings 5 Static Network Configuration Static Network Speed HUT01 Exit Enter selection gt TE Connected 0 04 36 Auto detect 57600 8 N 1 Figure 3 3 Transmitter Network Configu
97. le A 1 Receiver Product Specifications Continued Video Standard DDC version 2B Color Depth 24 Bit Audio Standard 99 High Performance Line out 44 1 kHz over stereo channels at a resolution of 16 bits Microphone 44 1 kHz over single channel at resolution of 16 bits Medium Performance Line out 8 kHz over stereo channels at a resolution of 16 bits Microphone 8 kHz over a single channel at a resolution of 16 bits Target Sync Types Analog output only Safety and EMC Approvals and Markings Separate horizontal and vertical UL FCC cUL CE Table A 2 Transmitter Product Specifications Network Ethernet Standard Ethernet Il Extension Ports Number 1 Connectors RJ 45 Console Ports Number USB 2 DVI I video 1 audio microphone 1 audio line out 1 Type USB Type A DVI I video USB male DVI I male 3 5 mm stereo audio jacks line out Connectors PN and mic 2 5 mm DC power jack Encryption Type Authenticated SSL 32 LongView IP KVM Extender Installer User Guide Table A 2 Transmitter Product Specifications Continued Dimensions HxWxD 68 x 21 x 153 mm 2 68 x 0 83 x 6 02 in Weight 0 3 Kg 0 66 Ib including cables Environmental Heat Dissipation 22 W H Power Consumption 6W AC input Power 100 240 V AC AC input Current Rating da AC frequency 50 60 H
98. ly reset You will be automatically returned to the Appliance Selection Menu 6 During reset the receiver will drop the connection to the transmitter When reset is complete the receiver will restore the connection to the transmitter using the new settings Resetting the LongView IP KVM Extender To reset the receiver or transmitter Activate the serial menu as described in Accessing the serial menu on page 12 2 Choose option 1 to access the Receiver Menu or option 2 to access the Transmitter Menu If the password option is enabled you will be prompted for a password 3 The Receiver Main Menu will appear Press 5 to select Reset Appliance and press Enter The Reset Appliance Menu will appear ini File Edit View Call Transfer Help Receiver Serial Console Copyright c 2000 2006 All rights reserved 1 Receiver Reset 0 Exit Enter selection gt Connected 0 05 28 Auto detect 57600 8 N 1 srou cars mum Figure 3 13 Receiver Reset Appliance Menu Chapter 3 Operations 25 5 Press 1 to select Receiver Reset and press Enter to initiate the reset A Restting appliance message will be displayed on the serial menu During reset the connection to the transmitter is dropped When the reset is complete you will be automatically returned to the Appliance Selection Menu The connection to the transmitter will be automatically restored To reset the transmitter Activate the serial menu as described in Acces
99. net 9 Switch LongView IP Receiver Figure 1 1 LongView IP KVM Extender Basic System 2 LongView IP KVM Extender Installer User Guide Automatic connection When the receiver is turned on a connection is automatically established with the remote workstation via the transmitter Ethernet addressing The receiver and transmitter are IP addressable devices that locate workstations anywhere within the network and at any distance from desktop users The transmitter uses standard network protocols to transfer data streams between the remote workstation and the peripheral devices located at the receiver The LongView IP KVM extender can operate on a network connection of 100 Mbps or 1 Gbps For optimum performance 1 Gbps connection is recommended Multiplatform support The transmitter is connected to the remote workstation via USB connectors This enables the LongView IP KVM extender to work seamlessly with PC Sun and Macintosh workstations The LongView IP KVM extender supports the following operating systems e Microsoft Windows Red Hat Linux SolarisTM e Mac OS Security The LongView IP KVM extender supports Secure Sockets Layer SSL over a TCP IP connection All data transmitted between the receiver and the transmitter is encrypted Password protection is also provided to control access to all administration functions Administration and maintenance The receiver incorporates a serial menu that allows y
100. nu option 1 NOTE The detected IP address of the connected transmitter will not be automatically saved You must enter the detected IP address manually by choosing Transmitter IP Address from the Transmitter IP Configuration Menu Authentication Two passwords are required to access the LongView IP KVM extender via the serial menu One password is for access to the serial menus that control the receiver The other password is for access to the serial menus that control the transmitter In both cases the default password is password Authentication for the receiver You can change the password settings for the receiver through the serial menu via the Receiver Security Configuration Menu To access the Receiver Security Configuration Menu Activate the serial menu as described in Accessing the serial menu on page 12 2 Choose option 1 to access the Receiver Menu If the password option is enabled you will be prompted for a password See Authentication on page 20 3 Type the password and press Enter The Receiver Main Menu will appear Choose Security Configuration The Security Configuration Menu will appear Receiver HyperTerminal E xj File Edit View Call Transfer Help 13 sole e Receiver Serial Console I Copyright c 2000 2006 All rights reserved 1 Console password Disabled 2 Change console password 8 Exit Apply Changes c Cancel Enter selection gt _ Connected 0 03 28
101. ontain between 6 and 64 characters 4 Confirm the new password If successful you will see a message stating that the password has been changed Chapter 3 Operations 23 5 Press Enter 6 To confirm the new password and exit the screen type 0 zero and press Enter Flash Upgrading the LongView IP KVM Extender NOTE It is recommended that you Flash upgrade the transmitter before you Flash upgrade the receiver You can Flash upgrade your receiver and transmitter using either XMODEM or HTTP The receiver and transmitter are upgraded separately using individual upgrade files supplied by Avocent For optimum system performance keep your firmware versions current NOTE Do not use software XON XOFF flow control when using XMODEM To Flash upgrade your transmitter or receiver using XMODEM Download the transmitter upgrade file from Avocent Activate the serial menu as described in Accessing the serial menu on page 12 3 Choose option 1 to access the Receiver Menu or option 2 to access the Transmitter Menu If the password option is enabled you will be prompted for a password Type the password and press Enter The Transmitter Main Menu will appear 5 Press 8 to select Firmware Management and press Enter The Firmware Management Menu will appear 6 Choose the Flash Upgrade Via XMODEM option and press Enter Specify the location of the upgrade file and initiate the file transfer When the transfer has completed a message will
102. ou to perform administration and maintenance tasks for both the receiver and the transmitter Examples of tasks you can perform include configuration of network settings and firmware Flash upgrades Flash upgradable Upgrade your firmware at any time using the XMODEM or HTTP protocols to ensure that your LongView IP KVM transmitter and receiver are always running the most current version available Support for keyboards and mice USB and PS 2 keyboards and mice are fully supported by the LongView IP KVM extender The system also allows for mix and match of USB and PS 2 peripherals For example it is possible to use a USB keyboard in conjunction with a PS 2 mouse The default keyboard and mouse drivers of the remote workstation are fully supported This enables the Long View IP KVM extender to support 2 3 and 5 button mice with scroll and tilt wheel capability Composite mouse and keyboard devices are also supported Chapter 1 Product Overview 3 USB support The LongView IP KVM extender is compatible with the USB 2 0 standard The receiver provides four USB 2 0 compliant ports that can be used to access USB keyboards mice and USB hubs Hot plugging of USB devices is supported NOTE A hub cannot be used to expand the number of USB ports available Audio The LongView IP KVM extender supports CD quality stereo from the remote workstation to peripheral speakers and mono quality audio from a microphone to the remote workstation Vi
103. ption and press Enter The Network Configuration Menu will appear 14 Press 1 to select the Transmitter IP Config option and press Enter The Transmitter IP Configuration Menu will appear The old transmitter IP address is displayed beside menu option 1 0 Eile Edit View Call Transfer Help Receiver Serial Console i 1 Copyright 2000 2006 All rights reserved Transmitter IP Address 192 168 13 2 Reset To Factory Default Network Settings LEES Transmitter Hddress xi O NT Enter selection gt _ v Connected 0 07 53 Auto detect fS7e00e N1 SCROLL caes Capture Printecho 4 Figure 3 5 Transmitter Configuration Menu on the Receiver 16 LongView IP KVM Extender Installer User Guide 15 Press 1 to select Transmitter IP Address and press Enter Type the new IP address for the transmitter Press Enter to return to the Transmitter IP Configuration Menu 16 Type 0 zero and press Enter to return to the Network Configuration Menu 17 If you made a mistake and do not wish to save the changes you made to the network settings type C and press Enter 18 To confirm your changes and apply those settings type 0 zero and press Enter 19 The receiver will now automatically reset to apply the new network configuration You will be automatically returned to the Appliance Selection Menu screen The connection to the transmitter will be automatically restored To configure network set
104. r transmitter password you can reset the system to the default password with the help of Avocent Technical Support 6 Access the serial menu as described in Accessing the serial menu on page 12 Choose option 1 to access the Receiver Menu or option 2 to access the Transmitter Menu and press Enter press Enter The serial menu will also prompt you to enter a key Contact Avocent Technical Support to obtain the key The Technical Support Specialist will ask you for the 16 character hex code Read out the code exactly as it appears on the serial menu The Specialist will provide you with a new 16 character hex sequence In the serial menu at the Key prompt type the 16 character hex sequence provided to you by Avocent Technical Support Press Enter The default password is now active Authentication for the transmitter You can change the password settings for the transmitter through the serial menu using the Transmitter Security Configuration Menu To access the Transmitter Security Configuration Menu 1 Activate serial menu as described in Accessing the serial menu page 12 22 LongView IP KVM Extender Installer User Guide 2 Choose option 2 to access the Transmitter Menu and press Enter If the password option is enabled you will be prompted for a password See Authentication on page 20 3 Type the password and press Enter The Transmitter Main Menu will appear Press 2 to select Security Configuration and pr
105. ration Menu L CAPS num Capture Printecho 2 6 Press 1 to select the Transmitter IP Address option and press Enter Type a valid IP address Press Enter to return to the Transmitter Network Configuration Menu 7 Configure the network and default network using the same principle Chapter 3 Operations 15 8 Type 0 zero and press Enter to return to the Network Configuration Menu or if you made mistake and do not wish to save changes to the network settings type C and press Enter 9 To confirm your changes and apply those settings type 0 zero and press Enter 10 A system message will appear that states Connection to the transmitter is lost You will be automatically returned to the Appliance Selection Menu screen 11 Choose option 1 to access the Receiver Menu If the password option is enabled you will be prompted for a password 12 Type the password and press Enter The Receiver Main Menu will appear 15054 Eile Edit View Call Transfer Help 5 D Receiver Serial Console Copyright c 2000 2006 All rights reserved Network Configuration Security Configuration Firmware Management Restore Factory Defaults Reset Appliance Appliance Mode Extender Appliance Information Console Settings Exit 9 9015 gt Q NH Enter selection gt Connected 0 00 50 Auto detect 57600 8 N 1 SCROLL CAPS num Figure 3 4 Receiver Main Menu 13 Press 1 to select Network Configuation o
106. rkstation Verify that the transmitter is drawing sufficient power from the USB connections on the remote workstation and that it has booted correctly e If the green LED on the transmitter is on the transmitter is drawing sufficient power e Ifthe transmitter cannot draw sufficient power from the remote workstation obtain an external power supply unit for the transmitter from Avocent The transmitter has an internal fan Verify that the fan is functioning Ping the transmitter from another PC on the network to ensure it is connected Reset the transmitter See Resetting the LongView IP KVM Extender on page 24 Reset the receiver See Resetting the LongView IP KVM Extender on page 24 Verify that the Ethernet network is fully operational 38 LongView IP KVM Extender Installer User Guide LongView IP KVM Avocent Avocent The Power of Being There LongView Avocent Corporation 2007 Avocent Corporation All rights reserved 590 721 617A BREBE
107. s audio and microphone connectors to the appropriately labeled ports on the back of the workstation NOTE For CD quality audio you must configure the Transmitter and the Receiver using the serial menu For more information see Audio Performance Settings on page 26 5 Connect one end of the UTP cable to the transmitter s RJ 45 connector 6 Turn on the workstation 7 Route the other end of the UTP cable to the location you have chosen for the receiver If necessary you can extend the UTP cable via junctions or a hub subject to normal Ethernet cabling practices The transmitter draws electrical power from two USB ports on the remote workstation One USB port is not sufficient to turn on the transmitter If you have only one USB port on your remote workstation you will need to order an external power supply for the transmitter from Avocent Microphone Receiver Speakers LINK ec ex ES External x Serial Power B i Supply pg 2 IE u TRTE Local Peripherals Remote Workstation i Attached via USB ime ER 7 Transmitter Figure 2 2 Receiver and Transmitter Installation 8 LongView IP KVM Extender Installer User Guide Connecting power To connect the receiver 1 Connect your keyboard monitor mouse and other peripheral cables to the appropriately labeled ports on the back of the receiver 2 Connect the UTP cable from the transmitter to the RJ 45 port on the back
108. sing the serial menu on page 12 2 Choose option 2 to access the Transmitter Menu If the password option is enabled you will be prompted for a password See Authentication on page 20 3 The Transmitter Main Menu will appear Press 5 to select Reset Appliance and press Enter The Reset Appliance Menu will appear 5 Press 1 to select Transmitter Reset and press Enter to initiate the reset A Restting appliance message will be displayed on the serial menu During reset the transmitter will drop the connection to the receiver A second system message will appear that states Connection to the transmitter is lost You will be automatically returned to the Appliance Selection Menu The connection will be automatically restored Viewing System Information The serial menu enables you to display the firmware release and details of the receiver and of the transmitter To view system information Activate the serial menu as described in Accessing the serial menu on page 12 2 Choose option 1 to access the Receiver Menu or option 2 to access the Transmitter Menu If the password option is enabled you will be prompted for a password 3 Type the password and press Enter The Receiver Main Menu will appear Press 6 to select Appliance Information and press Enter The Appliance Information Menu will appear The Appliance Information Menu contains the following information receiver name EID number release version application boot and FPGA
109. that you can choose from The current setting is indicated by an asterisk symbol 6 Type the number that corresponds to the audio setting you wish to apply and press Enter NOTE If you choose off audio support will be disabled 7 To confirm your selection and exit the screen type 0 zero and press Enter The unit resets after you press Enter 28 LongView IP KVM Extender Installer User Guide 29 APPENDICES Appendix A Technical Specifications During the course of this product s lifetime modifications might be made to its hardware or firmware that could cause these specifications to change without notice Table A 1 Receiver Product Specifications Network Ethernet Standard Ethernet Il IP Port Usage Port 16384 Video Port 16385 Audio Port 16386 Keyboard Mouse Ports 4463 4464 4465 Control Extension Ports Number 1 Connectors RJ 45 User Ports PS 2 2 USB 4 DVI I video 1 audio microphone 1 audio Number a rd line out 1 power jack 1 Type PS 2 USB Type A DVI I video 6 pin miniDIN PS 2 keyboard and mouse USB Type A USB Connectors keyboard and mouse DVI I female 3 5 mm stereo audio jacks line out and mic 2 5 mm DC power jack Encryption Type Authenticated SSL Console Port Number 1 Three wire serial interface RX TX GND via 16450 compatible Type UART Connectors 9 pin D Shell DB9 30 LongView IP KVM Extender Installer
110. tings for the receiver Activate the serial menu as described in Accessing the serial menu on page 12 2 Press 1 to access the Receiver Menu and press Enter If the password option is enabled you will be prompted for a password See Authentication on page 20 3 Type the password and press Enter The Receiver Main Menu will appear amp Receiver HyperTerminal x Ele Edit View Call Transfer Help Dia als ED ceiver Serial Console Copyright ce 2000 2006 All rights reserved Network Configuration Security Configuration Firmware Management Restore Factory Defaults Reset Appliance Appliance Mode Extender Appliance Information Console Settings Exit 9 9015 Q NE Enter selection gt Connected 0 00 50 Auto detect 57600 8 N 1 SCROLL CAPS NUM Z Figure 3 6 Receiver Main Menu Chapter 3 Operations 4 Press 1 to select Network Configuration and press Enter The Network Configuration Menu will appear inixi File Edi View Cal Transfer Help 2151 5 3 sole Receiver Serial Console Copyright c 2000 2006 All rights reserved Receiver MAC Address 00 00 12 34 56 771 1 Receiver Network Config 2 Transmitter IP Config 0 Exit Apply Changes c Cancel Enter selection gt _ Connected 0 06 29 Auto detect 57600 8 N 1 caes Capture Print echo 77 Figure 3 7 Network Configuration Menu 5 Press 1 to select Receiver Network Config and
111. utomatically established with the workstation While the default settings of your LongView IP KVM extender will work with most systems you may choose to change settings to better fit your system You can change internal settings and upgrade the LongView KVM IP extender via the serial menu LED identification Front panel There are two blue LEDs on the front panel of the receiver The PWR LED will light up when the receiver has been turned on The ACTIVE LED will blink slowly until the receiver establishes a connection with the transmitter When a connection has been established between the receiver and the transmitter the ACTIVE LED will stop blinking and will remain lit Rear panel Two LEDs are built into the RJ 45 connectors on the rear of the receiver and transmitter The following table illustrates their operation Table 3 1 RJ 45 Connector LEDs LED Indication Meaning LED 1 Green static Linked at 1 Gbps Green flashing Linked at 100 Mbps Green off No Link LED2 Yellow static Linked but no activity Yellow flashing Transmit receive activity 12 LongView IP KVM Extender Installer User Guide Accessing the System When the receiver is turned on it will initiate a connection with the remote workstation NOTE If the remote workstation has been turned off the receiver cannot establish a connection The Serial Menu The receiver incorporates a serial menu that allows you to e Configure network settin
112. x Port Settings Bits per second Data bits Parity El Stop bits Elow control oe O J Bestore Defaults Cancel Figure 3 1 Com1 Properties Menu 5 Press Enter to display the serial menu The Appliance Selection Menu will appear 6 Type 1 to enter the Receiver Menu or type 2 to to enter the Transmitter Menu You will be prompted to enter a password 7 Type the password and press Enter NOTE If there is no transmitter connected to the receiver an error message will display and you will be returned to the Appliance Selection Menu Navigating the serial menu To navigate the serial menu type the number or letter that corresponds to the option you wish and press Enter To exit a menu or screen and to confirm any configuration changes you have made type 0 zero and press Enter Configuring Network Settings NOTE It is recommended that you configure the network settings for the transmitter before you configure the network settings for the receiver Static addressing is the only IP addressing method supported 14 LongView IP KVM Extender Installer User Guide To configure network settings for the transmitter Activate the serial menu as described in Accessing the serial menu on page 12 2 Choose option 2 to access the Transmitter Menu and press Enter If the password option is enabled you will be prompted for a password 3 Type the password and press Enter The Transm
113. z DC input Power 5V DC input Current 11 Rating Operating Temperature 0 to 35 Celsius 32 to 95 Farenheit Storage Temperature 20 to 60 Celsius 4 to 140 Farenheit Transit Temperature 30 to 60 Celsius 22 to 140 Farenheit Operating Humidity 10 to 90 noncondensing Storage Humidity 5 to 95 Supported Hardware Video Resolution CRT 1280 x 1024 60 Hz LCD 1280 x 1024 60 Hz Video Standard Color Depth Audio Standard Audio Sampling DDC version 2B 24 Bit PC99 44 1 kHz over a single channel at a resolution of 16 bits Target Sync Types Analog input only Separate horizontal and vertical Safety and EMC Approvals and Markings UL FCC cUL CE Appendices 33 Appendix B Factory Default Settings Table B 1 LongView IP KVM Extender Default Settings Receiver Name RX lt MAC address gt IP Address 192 168 13 1 Default Gateway 0 0 0 0 Netmask 255 255 255 0 OSD Hotkey Sequence PRINT SCREEN OSD Inactivity Timer 00 hours 10 minutes OSD Inactivity Checkbox Enabled Session Inactivity Timer 00 hours 10 minutes Session Inactivity Checkbox Disabled Session Retry Timeout 1 second Audio Performance Medium Network Speed Auto Negotiate Password password Transmitter Name TX_ lt MAC address gt IP Address 192 168 13 2 Default Gateway 0 0 0 0 Netmask 255 255 255

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