Home

Concord Express

1. TU At a touchpad press 9 Q System displays Press B to move forward in the menu 5 Press 1 to turn a feature off Enter code lt 3 V Press A to move backward in the menu i Press 2 to turn a feature on 3 Enter the System Master code Press CF to back out of the menu tx a System displays briefly Press to enter the menu y SYSTEM MENU Press B to gt 7 return to the start of the Then system displays Programming Menu B B TIME GATE USER CODES gt OPTIONS gt SYSTEM iD gt END PROGRAM HY Hy Ed Ay Ag D TIME 233 PM REG CODES B SYS MASTER DOUNLO OFF 4 SILENT OFF 4 BRIGHT 2 Enea F 40x0853 System is OK Regular User Codes System Master Code Downloading Silent Arming Touchpad Brightness Chime On Close BV A V V V V N 0800000 ay An 1 F4 for Off 1 F4 for Off 0 FA for Off 1 for Off M TO Ne MASTR 1234 2 for On 2 FA for On 1 1 for Low 2 for On BV 2 1 for Medium 3
2. A smoke detector should Bedroom Bedroom be located on each level Living Dining 2 Required smoke detector Room Room H Heat detector X Indicates smoke detector is optional if door is not provided between Basement basement and recreation rooms ini Smoke detectors Dining Kitchen Bedroom Bedroom e ge i Room a should be located be tween the sleeping Hall Living e area and the rest of Room Bedroom the family living unit Bedroom Be Bedroom x Recreation Basement Room Dining In family living units with Room Kitchen Bedroom more than one sleeping area TV H locate a smoke detector Room e at each area Living Room Bedroom Bedroom NOTE Ceiling mounted smoke detectors should be located in the center of the room or hall or not less than 4 inches from the wall When the detector is mounted on the wall the top of the detector should be 4 to 12 inches from the ceiling NOTE Do not install smoke detectors where normal ambient temperatures are above 100 F or below 40 F Also do not locate detectors in front of AC Heat registers or other locations where normal air circulation will keep smoke from entering the detector NOTE Additional information on household fire warning is available at nominal cost from The National Fire Protection Association Batterymarch Park Quincy MA 02269 Request Standard No NFPA74 If telephone lines are out of service Telephone lines are al
3. every 60 seconds Touchpads display Press Status System Armed to Sensor Test or SEN SO R TEST nn MINUTES LEFT When less than 5 minutes remain to the Test M ode time the system sounds a short beep 2 Follow the test procedure for each device Device Test procedure Touchpad Result Touchpads Send a Police panic alarm Touchpad Panic POLICE OK Fire panic alarm and Touchpad Panic FIRE OK Auxiliary panic alarm Touchpad Panic AUXILIARY OK POLICE PANIC OK FIRE PANIC OK AUXILIARY PANIC OK Wireless Touchpads Press the Bypass key Zones nn OK Touchpad nn OK Keychain Touchpads for 3 seconds Press and hold the two assigned panic buttons simultaneously Touchpad Panic POLICE OK Touchpad Panic AUXILIARY OK POLICE PANIC OK AUXILIARY PANIC OK Panic buttons onds Door window sensor Press and hold the appropriate panic button s for 3 full sec O pen the secured door or window Zones nn OK SENSOR nnOK Zones nn OK SENSOR nnOK Smoke detector Press and hold the test button until the system sounds transmis Zones nn OK SENSOR nnOK Rate of Rise H eat Detector Not UL investigated sion beeps Motion Avoid the motion detector s view for 5 minutes then enter its detector view the detector for 30 seconds Zones nn OK SENSOR nnOK Zones nn OK SENSOR nnOK Rub your hands together until warm then place one hand on Shock
4. Code Indicates ggo System event not caused by a sensor or user iG G24 Sensor numbers 1 through 24 500 6 5 User codes 00 through 15 used 618 System M aster code used Ais Installer code used BBO Dealer code used 591 Quick Arm used 69a Keyswitch sensor used 5699 System armed itself because it is being serviced or powered up Account Number in Page This part of the page let s you know where the event is occurring Table 3 Account Number Indicates 4 digits of account number Some pager providers transmit only numbers and not alpha charac ters If your account number contains alpha characters check with 13 your provider to see exactly how your account number will appear on your pager Streamlining the Page If you feel that it is not necessary to see your account number with each page from your system you may elect to have the Streamlin ing feature turned on Your page will contain only an event code Table 1 and a sensor or user number Table 2 Ask your dealer or installer if you would like the Streamline feature turned on Sample pager message with the Streamline feature turned on Event code Sensor number or user number O PENING AND CLOSING REPORTS The O pening and Closing Reports feature allows up to three pager holders and or the central station to be notified whenever the sys tem is armed and or disarmed Refer to the Appendix A User Sheets to see which pager
5. or TESTS appears Press Li Press 2 8 Press to move to the next user code or k to exit the programming menus to turn the option off for this user code to turn the option on for this user code to turn the option off for this user code to turn the option on for this user code Note The system will not accept the same code for two different users To erase a user code 1 Enter the programming menus by pressing 9 System Master Code 2 Press B until the touchpad displays USER CO DES then press F 3 The touchpad displays REG CODES Press You cannot delete the System M aster code 4 Press LB until the touchpad displays the user code you wish to erase then press F1 For example if you want to change User code 4 press LI when the touchpad displays REG CO DE 04 or USER 04 5 Enter the System M aster code you used in Step 1 and press The deleted code appears as REG 01 or USER 01 2 for example 6 Press E to move to the next user code or gt to exit the programming menus
6. Move the panel away from any wire runs to the affected equipment Connect the affected equipment and the panel to separate outlets on different branch circuits e Consult the dealer or an experienced radio TV technician for help Send for the FCC booklet How to Identify and Resolve Radio TV Interfer ence Problems available from the U S Government Printing Office Washington D C 20402 Stock Number 004 000 00345 4 Changes or modifications not expressly approved by Interactive Technolo gies Inc can void the user s authority to operate the equipment This equipment complies with part 68 of the FCC rules On the FCC label affixed to this equipment is the FCC Registration N umber and Ringer Equiv alence Number REN for this equipment If requested provide this infor mation to your telephone company The REN is used to calculate the maximum number of devices your tele phone line will support with ringing service In most areas the sum of all device RENs should not exceed 5 0 Contact your local telephone company to determine the maximum REN for your calling area If your telephone equipment causes harm to the telephone network your telephone company may temporarily disconnect your service If possible you will be notified in advance When advance notice is not practical you will be notified as soon as possible You will also be advised of your right to file a complaint with the FCC Your telephone company may make change
7. Getting to Know Your Security System O verview Communicating with the Panel Instructing the Panel How Your System Communicates with You Fire and Smoke Alarms Clearing Smoke Sensors W hat Happens When There is an Alarm Arming Your System Level 1 O FF Arming Level 2 STAY Arming Level 3 AW AY Keychain Touchpad Arming Quick Arm Quick Exit Using the Chime Feature Preventing Accidental Alarms Exit and Entry Delay Times Extended Delay Exit Extension No Delay For Instant Alarm Auto STAY Arming Feature Arming While a Door or Window is Open Bypassing a Sensor Directly Bypassing a Sensor Indirectly W as the Bypass Successful Checking the Status of Your System Short System Status Full System Status System Alarm Sounds Panic Alarms Fire Panic Police Panic Alarm Concord Express User s Guide COO OO O O O0 O0 DIN M OU OU OU NAAA AAA AAU WW 466 1667 Revision B Auxiliary Panic Alarm Siren Time out Access Codes System M aster Code Regular U ser Codes Using the Programming M enus Programming Access Codes Setting the Time and Date Adjusting System Sounds and Touchpad Brightness Arming Your System Silently Adjusting the Touchpad Beeps Adjusting the Touchpad Display Brightness Notification by Pager Pager M essages Streamlining the Page O pening and Closing Reports Latchkey Paging No Activity Feature Using the Panel Download Feature
8. 8 System Master Code 2 The touchpad displays System Armed to PHONE TEST or PHONE TEST On fixed English touchpads After the phone test is complete the touchpad displays PHONE TEST OK Press F e If the phone test is successful the touchpad displays System Phone Test Alarm Memory or Phone Test Memory briefly then returns to a normal text display Press FF a second time and the touchpad displays System is O K e If the phone test is unsuccessful the touchpad displays Memory Test Phone briefly then Alarm Memory Phone Failure On alphanumeric touchpads e Ifthe phone test is successful the touchpad display returns to a normal text display If the phone test is unsuccessful the touchpad displays SYSTEM PHONE TEST ALARM then MEMORY and finally PHONE FAILURE ALARM MEMORY If a phone test is unsuccessful check to see if you hear a dial tone from phones in the house Call your dealer if you hear a dial tone but your phone test is unsuccessful Testing Sirens The purpose of this weekly test is to verify that the panel is activat ing sirens with the appropriate warning sounds To perform an alarm siren warning sound test 1 Contact the central monitoring station to inform them that you will be activating alarms and they should not dispatch authorities 2 Activate alarms of each type fire police auxiliary one at a time 3 Liste
9. Code once to silence the alarm e Press Code twice to reset the smoke alarm Smoke and fire panic alarms cannot be cancelled and are always reported to the central station If after disarming the system once the system still thinks a sensor is open disarm the system again In the event of an accidental smoke or fire alarm follow these dealer instructions DIALER ABO RT Is the Dialer Abort feature enabled Yes have ____ seconds to cancel an accidental intrusion or auxiliary alarm before it is reported to the central station No Allalarms are reported to the central station immediately 20 ARMING INFORMATION Delay Doors and Delay Time Settings When the system is armed enter and exit the premises only through designated delay doors The time allowed to enter the premises and disarm the system is the Entry Delay time The time allowed to leave the premises after arming the system is the Exit Delay time Door Door Location el nar 1 2 3 4 5 Feature My system features include Quick Arm Yes Press the arming level desired No Enter arming level then access code Quick Exit Yes Press D and exit your armed premises through a delay door within 2 minutes No need to disarm my system in order to exit the premises Exit Extension Yes If I re enter the armed premises during the Exit D elay time the Exit Extension will begin No IfI r
10. System Information Testing the System Automatic Test Features M anual Tests Troubleshooting Trouble Beeps and Trouble M essages Appendix A User Sheets Appendix B Planning for Emergencies Appendix C Programming Menus Index Commands at a Glance To do this Press Disarm the system Code Cancel an accidental alarm Arm to Level 2 STAY Code Arm to Level 3 AW AY Code Send a police alarm Press and hold both POLICE buttons for 2 seconds Send an auxiliary alarm Send a fire alarm Arm system with No Delay Press and hold both AU XILIARY k buttons for 2 seconds Press and hold both FIRE buttons for 2 seconds Code A or Code 4 Arm system to send a Latchkey page Code 6 or Code 6 Bypass a sensor Indirectly 2 Code or 3 Code Directly Code Sensor Number Arm system silently E Code or 3 Code Check the system status Turn Chime on off Check alarm memory 6 Initiate a phone test Code 2 Initiate a sensor test Code B GETTING TO KNOW YOUR SECURITY SYSTEM This manual describes how to operate your system It describes basic arming and disarming commands as well as how to program system features The dealer or installer may have already discussed the details of your system with you Record your system details in the User Sheet
11. 1 for High L 0100 REG CODE 00 Recoo evpassorr M testsorr Press E E for next User Code Direct Bypassing System Tests BV 71 for Off 7 E for Off Direct Bypassing System Tests Downloading 2 F1 for On 2 for On A user attribute that A user attribute that When feature is on sn Press B for when on allows the when on allows the ee le eee 3 eee alee a JESIS UEF next User Code user to bypass sensors user to enter testmode Allows dealer to V V directly by pressing by pressing make changes to Continue to press B 1 for Off 1 Al for Off code 8 code 2 the system for User Codes 3 F for On z for On sensor number Phone Test from off site 8 code 3 Sensor Test Press B for REG CODE GiIS y OF TESTS 0 A REG EIDE I RS SERBARE ESIS UFF next User Code Silent Arming Chime On Close Press BI to 1 Al for Off 1 for Off When feature is on When feature is on and Chime return to Reg Code 00 is turned 2 for On 5 for On is turned on 7 H 8642G71A DSF Status beeps while arming will be silent 2 beeps sound when a protected door or window is opened 1 beep sounds when the door or window is closed again vd 25 Using Programming Shortcuts The table
12. Code sensor number El is labeled Bypass 4 Touchpads display Bypassed Zones 01 or SENSO R 01 BYPASSED for example If the touchpad displays INVALID or if the touchpad sounds one long beep make sure that you entered a valid sensor number Heat and smoke sensors cannot be bypassed 5 Bypass other sensors if necessary by repeating Step 3 6 The bypassed door or window can now be opened To arm bypassed sensors e Arm the system again Note You cannot bypass sensors directly using a keychain touchpad Bypassing a Sensor Indirectly Use this method if you are arming the system and would like to bypass doors and windows already open To bypass sensors indirectly 1 Leave open only those doors and windows that are to remain open Close all others 2 Arm your system to the desired level The touchpad emits protest beeps and displays PRO TEST because of the open sensor s 3 At any touchpad press BYPASS Touchpads with displays show Bypassed Zones 01 or SENSOR 01 BYPASSED for example 4 The system sounds arming level beeps to indicate that the system is armed and open sensors have been successfully bypassed To arm bypassed sensors e Arm the system again To bypass sensors indirectly using a keychain touchpad e Press the Lock button once to arm the system and again to bypass open sensors 0 0 Was the Bypass Successful To confirm whether or not a sensor was by
13. L nnnn or SYSTEM LEVEL nnnn 3 Press to exit the programming menus TESTING THE SYSTEM The system contains a test mode that allows you to test sensors and panic signals without creating false alarms Test your system weekly by following the instructions in this section carefully Automatic Test Features Your security system conducts routine tests checking for problems like power failures low batteries sensors that aren t working and communication trouble with the central monitoring station W hen your system detects a problem trouble beeps sound to alert you See Troubleshooting on page 16 for an explanation of the causes of trouble beeps and what you can do to fix the problem 15 M anual Tests The automatic tests your system performs provide continuing reas surance that it is working properly There are also weekly system tests you can do yourself as an added safeguard Taking time to do these tests will familiarize you with your system and alert you to anything unusual such as cut phone lines or sensors that have been tampered with Sensor Test This test verifies that the sensors in your system are operating cor rectly The ability to conduct a sensor test is a code attribute given per User code Check the Appendix A User Sheets to see which access codes have the ability to conduct a sensor test Table 3 Sensor Test Procedure 1 Enter Test Mode by pressing 8 Code 13
14. activity the steady tone stops sounding Adjusting the Touchpad Display Brightness You may want to change the brightness of a touchpad display based on its location in a building or room For example dim the touchpad display in a bedroom or enhance a display near a win dow Changing the touchpad display affects only the touchpad currently being used To change touchpad display brightness 1 Enter the programming menus by pressing 9 System Master Code 2 Press 2 2 3 Select a brightness level 0 Hl off Low M edium High 4 Press to exit the programming menus After dimming the display pressing any button momentarily returns the display to full brightness After 15 seconds without touchpad activity the display returns to the set dimmed level If an alarm occurs while the display is dimmed it automatically returns to the full brightness level and stays that way until you disarm your system NOTIFICATION BY PAGER Your system can notify up to three different pager phone numbers to report system events The installer can program any pager to receive pages for one or more of the following groups e High Level Reports which includes the following reports Sensor alarms Bus failures Sensor Tamper No activity alarm Sensor Restorals Fire panic Phone test Police panic Receiver failure Receiver jam Touchpad tamper Low Level Reports which includes t
15. after arming the system Always enter and exit within the programmed delay times M ake sure you leave through a door that has a delay time set for it If you arm your system then leave through a door without a delay time an alarm will immediately sound When you return immediately disarm your system Be aware of the devices in your security system and learn how each one operates Listen to system beeps Take note of any touchpad messages which indicate the system s current status If you have pets ask your installer if you need pet lenses in your motion detectors Pets climb higher than you may guess causing alarms when you are away Check the location of your smoke detectors Smoke detectors near bathrooms can be tripped by steam from a shower Smoke detectors near the kitchen can be tripped by cooking smoke Refer to the User Sheet in Appendix A to determine what the specific settings are for your system EXIT AND ENTRY DELAY TIMES After arming your system you need time to exit the building so you won t set off an alarm Likewise upon t returning to your home or business you ll need enough time to open the door and get to a touchpad to disarm the system e The Exit Delay is a period of time long enough to let you leave through a designated delay door after arming the system e The Entry D elay is a period of time long enough to let you unlock a designated delay door and get to a touchpad to disar
16. enus Some system settings can be changed by you the user while other settings must be changed by the installer To change system settings you ll use the System M aster code to enter a series of programming menus Appendix C gives a detailed explanation of how to use the menus or if desired how to use pro gramming shortcuts Programming Access Codes User codes can be given certain attributes which determine whether the user can bypass a sensor or perform system tests Changing a User Code To change or assign a user access code 1 Enter the programming menus by pressing 9 System Master Code 2 Press HO n n 0 where nn is user 00 through 15 3 Enter the desired 4 digit code then F 4 fl Note to exit the programming menus The system will not accept the same code for two different users Erasing a User Code W hen a code is deleted from the system that code no longer acts as a key for operating the system in any manner To erase a user code 1 Enter the programming menus by pressing 9 System Master Code 2 Press 1110 n n 0 where nn is user 00 through 15 3 Enter the System Master code then F 4 to exit the programming menus Assigning the Direct Bypassing Attribute Direct Bypassing is a user code attribute that allows the user to bypass open sensors If the user code does not have this attribute turned on the user will not be able to bypass sensors dir
17. normes de protection d exploitation et de s curit des r seaux de t l communications comme le prescrivent les documents concernant les exigences techniques relatives au mat rial terminal Le Ministere n assure toutefois pas que le mat riel fonc tionnera la satisfaction de l utilisateur Avant d installer ce mat riel l utilisateur doit s assurer qu il est permis de le raccorder aux installations de l enterprise locale de t l communication Le mat riel doit galement tre install en suivant une m thode accept e de raccordement L abonn ne doit pas oublier qu il est possible que la confor mit aux conditions nonc es ci dessus n emp che pas le d gradation du service dans certaines situations Les r parations de mat riel homologu doivent tre coordonn es par un repr sentant d sign par le fournisseur L entreprise de t l communications peut demander l utilisateur de d brancher un appareil la suite de r para tions ou de modifications effectu es par l utilisateur ou cause de mauvais fonctionnement Pour sa propre protection l utilisateur doit s assurer que tous les fils de mise la terre de la source d nergie lectrique des lignes t l phoniques et des canalisations d eau m talliques s il y en a sont raccord s ensemble Cette pr caution est particuli rement importante dans les r gions rurales Avertissment L utilisateur ne doit pas tenter de faire ces raccordements lui meme
18. sensor Not UL investigated Tap the glass twice away from the sensor Wait at least 30 sec onds before testing again Zones nn OK SENSOR nnOK 16 Device Test procedure Touchpad Result Glass guard sensor Not UL investigated Tap the glass 3 or 4 inches from the sensor Zones nn OK SENSOR nn OK Freeze sensor Not UL investigated Do not allow the sensor to get wet Apply an ice cube wrapped in plastic to the sensor Zones nn OK SENSOR nn OK e If you need more time to complete testing restart the timer by pressing 8 Code 3 Check to see that all sensors have been tested by pressing Touchpads display a list of untested sensors e You will know that you have finished testing when touchpads display SENSOR TEST O K or ZONES ALL TESTED 3 Disarm to Level 1 to exit Test M ode Phone Communication Test The purpose of this weekly test is to verify that the connection between the central monitoring station and your system is working properly M ost phone tests take only a few minutes however your system will try for up to 15 minutes to establish a connection After the test has started the arming level can be changed to Level 2 Stay or Level 3 AWAY To perform a phone communication test 1 Contact the central monitoring station to inform them that you want to test the phone communication of your system Disarm the system 3 Press
19. 10142 Change User code 15 10150 4 digit code Direct Bypassing for User 15 10151 O ff or 2 On System Tests for User 15 10152 Change System M aster Code 110 4 digit code Downloading 20 O ff or 2 On Silent Arming 21 0 ff or 2 On Touchpad Brightness 22 0 for O ff for Low for Medium for High Chime on Close 25 HT Off or 2 On Factory Code 30 System Number 31 System Level 32 Notes 27 28 Notes Notes 29 30 FCC Notices This equipment has been tested and found to comply with the limits for a class B digital device pursuant to part 15 ofthe FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particu lar installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Install a quality radio or television outdoor antenna if the indoor antenna is not adequate Reorient or relocate the panel Move the panel away from the affected equipment
20. 2 Latchkey designated users codes 14 Level 1 0 FF 2 4 5 Level 2 STAY 2 5 Level 3 AWAY 2 5 Low Battery Reports 12 Low Level Reports 12 20 M M aster code 10 26 motion detectors 15 No Activity Alarm Reports 12 No Activity feature 14 20 No Delay feature 2 7 0 opening doors or windows 8 O pening Reports 12 20 P pager codes 13 pagers 12 20 panic alarms 9 panic buttons 15 Phone Failure Reports 12 Phone Failure Trouble 17 phone test 16 Phone Test Reports 12 police alarm 2 Police panic alarm 8 9 Police Panic Reports 12 preventing accidental alarms 6 programming menus 10 Protest beeps 4 Q Quick Arming feature 5 13 20 Q uick Exit feature 5 20 R Rate of Rise heat detectors 15 Receiver Failure Reports 12 Receiver Jam Reports 12 remote phone access 9 resetting smoke detectors 19 Restoral Reports 12 S Sensor Alarm Reports 12 sensor number in page 13 Sensor Restoral Reports 12 Sensor Supervisory Reports 12 Sensor Tamper Reports 12 sensor test 4 15 shock sensors 15 Short System Status 9 Silent Arming feature 11 19 26 siren test 16 siren time out 10 smoke detectors 4 15 19 Status beeps 4 19 Streamline feature 13 supervised wireless siren 16 System Alarm Sounds 9 system level 14 20 26 System M aster code 10 13 26 system number 20 26 System Status 9 System Tests user code at tribute 11 system version 14 T tamper prevention 11 Tamper Reports 12 te
21. Fire Panic The Fire panic alarm sounds from all interior and exterior sirens On monitored systems the central monitoring station responds by calling the fire department To activate a Fire panic alarm from a touchpad Press and hold both DA Fire buttons for 2 seconds S Police Panic Alarm The Police panic alarm sounds from all interior and exterior sirens scaring off any intruder and alerting neighbors to the trouble On monitored systems the central monitoring station responds by call ing the police To activate a Police panic alarm using a touchpad e Press and hold the amp Police button s for 2 seconds To activate a Police panic alarm from a keychain touchpad e Press and hold the Lock and Unlock buttons at the same time for 2 seconds The installer must configure the Police panic alarm to work this way 10 Auxiliary Panic Alarm The Auxiliary panic alarm sounds from interior sirens only It is typi cally set up by your security dealer based on your specific needs On monitored systems the central station responds by calling the service or agency you specified through your dealer To activate an Auxiliary panic alarm from a touchpad e Press and hold the k Auxiliary button s for 2 seconds To send an Auxiliary panic alarm from a keychain touchpad e Press and hold the Lock and D Unlock buttons at the same time for 2 seconds Siren Time out If the system is not disarmed after an
22. R M y central station account number is SYSTEM SENSORS Record the sensor number and name in the table below Indicate whether it is a hardwired sensor HW wireless sensor WL or touchpad TP No Sensor Name HW WL TP 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 USER CODES The tables below provide space for you to record user codes and the attributes of each If you would like the Latchkey attribute changed for any code contact your dealer B User can bypass sensors L Users can send Latchkey pages S User can perform system tests Defaults are indicated by BIL Code System Master N A Default 1234 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 TOUCHPAD INFORMATION Status beeps and Key beeps are programmable by the installer The Silent Arming feature is user programmable Protest beeps upon bypassing will always sound Location of TP sa On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off Is Touchpad Tamper feature on Yes If when the sys
23. alarm the sirens will continue to sound until the time out period is reached The time out period can be programmed only by your installer or dealer Even though reaching the end of the time out period stops the sirens if your system is monitored the central station will consider the alarm in progress until the system is manually disarmed ACCESS CODES The system requires a valid access code before it will process most commands The Appendix A User Sheets provide a location for you to record the System M aster and User codes System M aster Code There is one System Master code The System M aster code is used to enter the programming menus for your system The default Sys tem Master code is HMEIBIA It is important that you change the default code and record the new code in the Appendix A User Sheets Regular User Codes There are 16 Regular User codes which act like keys to arm and disarm the system If necessary they can be assigned to neighbors baby sitters or repair persons for temporary use Regular user codes can be changed in the programming menus and are easily deleted from the system when no longer necessary Good User Code Hygiene To preserve the integrity of your system keep user codes confidential and delete extra codes as soon as they are no longer needed We recommend that you avoid using obvious code patterns such as H1 2 8114 oann Aeee etc U sing the Programming M
24. all building levels Show exits from each room two exits per room are recommended Show the location of all security system components Show the locations of any fire extinguishers Alarm System Limitations Not even the most advanced alarm system can guarantee protec tion against burglary fire or environmental emergencies All alarm systems are subject to possible compromise or failure to warn fora variety of reasons including e If sirens are not placed within range of persons sleeping in remote areas of the premises or if they are placed behind doors or other obstacles Ifintruders gain access through unprotected entry points or areas where sensors are bypassed If intruders have the technical means of bypassing jamming or disconnecting any or all parts of the system e If power to sensors is disconnected or inadequate If freeze flood or any environmental sensors are not located in areas where the specific condition can be detected If smoke does not reach a smoke sensor For example smoke sensors cannot detect smoke in chimneys walls roofs or smoke blocked by a closed door Sensors may not detect smoke on building levels different from their installed location Sensors may not warn in time when fires are caused by smoking in bed explosions improper storage of flammables overloaded electri cal circuits or other hazardous conditions 21
25. below lists A programming shortcut is a number that gets you to a particular 1 How to enter the programming menus spot in the programming menus A series of shortcut numbers 2 User programming tasks takes you directly to the feature or code you want to change 3 The sequence of keypresses to take you to the task 4 Specific information to enter for the task 5 How to accept an entry 6 How to exit the programming menus 1 Enter 2 Choose programming task 3 Enter k k 4 Enter value 5 Secure 6 Exit programming then key or choice choice programming menus sequence menus Set system time 00 Time in 24 hour format Enter 4 digits Set system date 01 Enter 6 digit date in mm dd yy format Change User code 00 10000 4 digit code Direct Bypassing for User 00 10001 O ff or 2 On System Tests for User 00 10002 Change User code 01 10010 4 digit code Direct Bypassing for User 01 10011 O ff or 2 On System Tests for User 01 10012 Change User code 02 10020 4 digit code Direct Bypassing for User 02 10021 O ff or 2 On System Tests for User 02 10022 Change User code 03 10030 4 digit code 9 Master Code Direct Bypassing for User 03 10031 4 4 Off or 2 On System Tests for User 03 10032 Change User code 04 10040 4 digit code Direct Bypassing for User 04 10041 Off or 2 On System Tests for User 04 10042 Change User code 05 10050 4 digit code Direct Bypassing for User 05 10051 Off or 2 On System Te
26. ctivity feature Yes If there is no activity in my system for ____ hours 1 42 default 24 the system will send a No Activity report to the Central Station No My system setup does not include this feature SYSTEM INFORMATION System Information Code Factory code System number System level APPENDIX B PLANNING FOR EMERGENCIES Develop plans for a variety of emergency situations Periodically discuss and rehearse emergency plans that include the following e Understand how to use your security system Know the normal state of doors and windows open closed or locked e Use a different escape route if closed doors feel hot to the touch Emphasize that everyone should escape as quickly as possible Do not stop to gather any belongings Crawl and hold your breath as much as possible to help reduce smoke inhalation during your escape Meet at a designated outdoor location e Emphasize that no one should return to the premises if there is a fire e Notify fire department from a neighbor s phone WARNING If you arrive at the premises and hear sirens do not attempt to enter the building Call for emergency assistance from a neighbor s phone FLOOR PLAN EXAMPLE The figure on this page is an example of a multilevel floor plan Use it as a guide and draw your floor plan on the next page YOUR FLOOR PLAN Use the following guidelines when drawing your floor plan Show
27. de 2 Press 0 0 Enter the correct time in 24 hour format 4 digits then press FA For example if the current time is 7 23 a m press LOJ 7 2 3 FA 4 Press to exit the programming menus 24 hour Format BMW UL 6 Wim 12 09 Noon 18 00 6pm D0 lom 07 09 700 0m 18 00 1pm 19 0 70pm L0 2 0 om WO 3 0 om G00 400 om B00 5 om GW EW om L200 2 om 10 00 70 00 om 11 00 77 00 om To set the system date 1 Enter the programming menus by pressing 9 System Master Code 2 Press OE 3 Enter the current date as 6 digits mm dd yy then press FI 4 Press to exit the programming menus 74 00 2M om TE 3 0pm T6 00 400m 17 00 5 00pm 2000 Ebon 21 00 20 pn 2200 1000 pn 25 17 40 nm 11 29 PM 11 ADJUSTING SYSTEM SOUNDS AND TOUCHPAD BRIGHTNESS Arming Your System Silently Use the Silent Arming feature to arm your system without disturb ing people throughout the house with arming status beeps There are two methods for implementing Silent Arming Silent on Demand User presses LS before arming e Arming Always Silent Silent Arming feature on Regardless of the method employed when Silent Arming is in effect no Exit beeps sound Note Protest beeps will always sound when bypassing a sensor Silent Arming on Demand Pressing before arming silences arming status beeps from touchpads and interio
28. de 13 Delay door s 20 Dialer Abort feature 6 19 20 Direct Bypassing attribute 8 disarming the system 4 door window sensors 15 18 Download feature 14 26 Duress Alarm Reports 12 emergency planning 21 Entry Delay 4 7 20 erasing user codes 10 Event Buffer Full Reports 12 event code 13 Exit Delay 4 6 7 20 Exit Extension feature 7 20 extended Exit Delay 7 F factory code 14 20 26 false alarms 15 19 fire alarms 2 Fire panic alarm 8 9 Fire Panic Reports 12 fixed English touchpad 12 floor plan 21 Force Armed Reports 12 Full System Status 9 G glass guard sensors 16 H High Level Reports 12 20 Hi Tech Wireless Handheld touchpads 3 l Installer code 13 K Key Beeps feature 4 19 keychain touchpads 5 15 19 keyswitch arming 4 13 20 L Latchkey Paging Reports 12 Latchkey designated users codes 14 Level 1 0 FF 2 4 5 Level 2 STAY 2 5 Level 3 AW AY 2 5 Low Battery Reports 12 Low Level Reports 12 20 M M aster code 10 26 motion detectors 15 No Activity Alarm Reports 12 No Activity feature 14 20 No Delay feature 2 7 0 opening doors or windows 8 O pening Reports 12 20 P pager codes 13 pagers 12 20 panic alarms 9 panic buttons 15 Phone Failure Reports 12 Phone Failure Trouble 17 phone test 16 Phone Test Reports 12 police alarm 2 Police panic alarm 8 9 Police Panic Reports 12 preventing accidental alarms 6 programming menus 10 Protest beeps 4 Q Q
29. e AAA change the battery If the bat tery is any other type call your security dealer for service SENSO R XX TAM PER A sensor cover is off or open Secure the cover and trip the sensor to clear the tamper condition PHONE FAILURE TRO UBLE The system can t communicate with the central monitoring station The system tries to report to the central station three times before indicating Phone Failure Trouble then makes five more reporting attempts 1 Make sure the panel is connected to the special phone jack installed by your security dealer 2 Disconnect the panel from the special phone jack and check phones for dial tone If you hear a dial tone call your security dealer for service If you don t hear dial from any phones telephone service in your area may be out Phone Failure Trouble takes precedence over other system problems so you must clear the Phone Failure message by disarming the panel before you re able to see other system messages RECEIVER INTERFERENCE or RECEIVER FAILU RE There is a receiver failure or receiver interference problem Call your security dealer for service MEMORY FAILURE or all text is lit on a fixed English touchpad There is a system memory failure Call your security dealer for service 18 APPENDIX USER SHEETS It contains specific information about the setup of your system The U ser Sheets should be completed by the installer and the user ACCOUNT NUMBE
30. e enter the armed premises during the Exit D elay time it will continue to count down and must disarm the system Keyswitch Yes can use a key to arm the system Arming The switch is located No Auto STAY Arming Yes If after arming to Level 3 AWAY don t exit through a designated delay door the sys tem will arm to Level 2 STAY No If after arming to Level 3 AWAY don t exit through a designated delay door the sys tem will continue to arm to Level 3 AWAY And if my system contains motion detectors movement may cause an alarm PAGING For what events will the central station or pagers be notified Pagers CS1 CS2 Reporting Features 11213 High Level Reports Low Level Reports O pening Closing Reports Latchkey Reports N A N A Is the Streamlining feature enabled Yes When the system pages me the message will not include the central station account number According to my pager provider the central station account number will appear as No All pages from my system will include the account number IF THE POWER GOES OUT Your system has a backup battery that keeps your system opera tional during a power failure An optional feature allows your sys tem to alert the central monitoring station if the power is off for more than 15 minutes It reports again when power has been restored No ACTIVITY TIME My system uses the No A
31. eature on allows the dealer remote access to your panel in order to Update your account Back up data from your panel e Allow your dealer to quickly implement requested programming changes Note Before allowing any download sessions the system must be disarmed to level 1 0 FF To enable disable the Panel Download setting 1 Enter the programming menus by pressing 9 System Master Code 2 Press 2 0 3 To turn Downloading on press 2 H The dealer will be able to access your system remotely if necessary off press 11 The dealer will not be able to access your system remotely 4 Press 4 to exit the programming menus SYSTEM INFORMATION There is information about your system that is useful to know This includes the factory code the system number and the system level After identifying the information for your system make a note of it in the Appendix A User Sheets To identify system information 1 Enter the programming menus by pressing 9 System Master Code 2 Press B until the touchpad displays System ID or SYSTEM VERSION then press F1 e The first information displayed is the factory code For example FACTO RY CODE nnn nnnn or F nnn nnn e Press LBI to display the system number For example N nnnnnnn or SYSTEM NUMBER nnnnnnn e Press LBI to display the system level For example
32. ectly To assign Direct Bypassing to a user 1 Enter the programming menus by pressing 9 System Master Code 2 Press 1 0 nn O where nn is user 00 through 15 3 To turn Direct Bypassing on press 2 off press H 4 to exit the programming menus Assigning the System Test Attribute System Tests is a user code attribute that allows the user to perform system tests If the user code does not have this attribute turned on the user will not be able to perform phone or sensor tests To assign the System Testing to a user 1 Enter the programming menus by pressing 9 System Master Code 2 Press MiO nn 2 where nn is user 00 through 15 3 To turn System Testing on press H off press O FI 4 PR H to exit the programming menus The Touchpad Tamper Feature The installer can program your system to send a Police alarm in the case of possible touchpad tampering If more than 40 keys are pressed when the system asks for a code and those keystrokes are not part of a valid access code a siren will sound SETTING THE TIME AND DATE Although the installer usually sets the time and date at the time of installation the user can change it when necessary See Appendix C Programming Your System for more detailed information on setting this feature To set the system time 1 Enter the programming menus by pressing 9 System Master Co
33. ed off Your dealer can turn this feature on or off for you ARMING WHILE A DOOR OR WINDOW IS OPEN It is possible to arm your system while leaving a door or window open This is useful if for exam ple you like to sleep at night with the window open If the door or window has a sensor installed on it the system must be told to ignore or bypass that sensor when it s open All other sensors will remain active There are two methods for bypassing a sensor Directly After arming the system bypass door window sensors before you open them You must know the sensor number of the door or window you wish to bypass To bypass directly the user code must have been given the Direct Bypassing attribute See Assigning the Direct Bypassing Attribute on page 10 Indirectly As you are arming bypass sensors on already open doors and window This method should not be used in UL listed installations REM EMBER When a sensor is bypassed you are allowing that door or window to be unprotected Bypassing a Sensor Directly Use this method if the system is armed and you would like to open a window without disarming Refer to the Appendix A User Sheets to determine what the sensor number is for the sensor you wish to bypass To bypass sensors directly 1 Close all doors and windows 2 Arm your system to the desired level 3 At any touchpad press 1
34. ee Notification by Pager on page 12 W hat Happens When There is an Alarm In the event of an alarm several things happen at once Sirens and hardwired touchpads emit emergency tones e Panel notifies the central station for help Message appears on fixed English or alphanumeric touchpads Your system may or may not be monitored If it is not monitored no call will be made ARMING YOUR SYSTEM Since your security needs may vary throughout the day the system was designed with three arming levels By arming your system to a particular level only those sensors programmed to detect in that arming level will report alarms Level 1 O FF Use Level 1 when intrusion detection is not necessary For exam ple on an active Saturday morning kids playing inside and out someone working in the garage various house projects going on Even though Level 1 disarms the system your system continues to monitor for fire smoke carbon monoxide and or panic alarms if your system has these devices installed Here are some other situations in which you d set the system to Level 1 0 FF Upon entering your armed home or business W hen entering the armed premises through a designated delay door the entry delay time begins Entry Delay beeps remind you to disarm the system e Before opening a door or window while inside or outside the armed home or business W hen you wake up in the morning and want to get your newspaper you mu
35. es exit through a designated delay door immediately Arming Level 3 AW AY At other times you want every sensor to be alert When the family is away from home or in a business after closing time In this and similar situations set your system to 3 AWAY for maxi mum protection All sensors are active perimeter door and win dow sensors and interior motion detectors To arm to Level 3 AWAY using a touchpad 1 Close all perimeter doors and windows 2 Press 3 at any touchpad Touchpads display Enter Code 3 Enter your access code Touchpads display Armed to AWAY 4 The system sounds three short beeps Exit through a designated delay door immediately QUICK EXIT Note In UL Listed systems this feature is disabled Your system may be set up so that when your system is armed to Level 2 STAY you re able to press D on any touchpad and simply walk out of the door without having to disarm and rearm the system This is useful when your system is armed and you want to quickly pop outside to pick up the newspaper without disarm ing your system IMPORTANT If you step outside and are planning to come back in do not close the door behind you To use Quick Exit 1 When the system is armed to 2 STAY press D at any touchpad O pening the door without pressing D will cause an alarm O pen the door and go outside Leave the door open if you are planning to come back in Come back in withi
36. he following reports Bypass sensors AC power fail Auxiliary panic Duress alarm Low battery CPU low battery Sensor Supervisory Auto phone test Trouble CPU back in service Phone test Phone Failure Touchpad supervisory Event buffer full Touchpad low battery Force armed Force armed reports when a user bypasses sensors while arming system Opening and Closing reports e Latchkey Paging Pager M essages W hen an event is reported on a numeric pager the following infor mation is included Event code Last four digits of central station account number Sensor number or user number Although all three types of information can be reported on your pager your pager service determines how the information will actu ally appear Event Code in Page This part of the page let s you know what has happened Table 1 Event Codes in Pages Code Indicates agg A sensor has been restored to its non alarm state Het System has been disarmed ILB System trouble has been fixed 119 System alarm condition has been cancelled eee System armed to Level 2 333 System armed to Level 3 555 System phone test Aaa System has a trouble condition 990 System is in alarm condition Sensor Number or User Number in Page This part of the page let s you know who or what is causing the event Table 2 Sensor Numbers or U ser Codes in Pages
37. heck by pressing EX on a touch pad e change the arming level The following table describes the conditions under which trouble beeps occur and when they begin These sounds are heard from interior sirens and touchpads if available Q A e If arming to Level 2 STAY or Level 3 AWAY make sure all moni tored perimeter doors and windows are closed Press for a system status and for clues to the problem Q can t arm my system Try the following Call the installer Touchpad Feedback After Pressing cannot bypass a sensor my alphanumeric touchpad displays INVALID and my fixed English touchpad A sounds a single long beep Possible explanations include 17 e The sensor you re trying to bypass may not be active in the cur rent arming level For example an interior motion detector will not be active in Level 2 STAY Some sensors can be bypassed only in certain levels For example motion sensors in Level 3 AWAY You may be trying to bypass a 24 hour sensor than cannot be bypassed such as a smoke detector Q can t arm my system to Level 3 AWAY If a delay door is open while you re trying to arm the system to Level 3 the system will arm to Level 2 instead Close the delay door arm the system to Level 3 then exit through a delay door Table 1 Causes of Trouble Beeps Trouble Condition AC POWER FAILURE The panel power transformer may be unpl
38. il doit avoir recours un service d inspection des installations lec triques ou lectricien selon le cas AVIS L indice d quivalence de la sonnerie IES assign chaque dispositif termi nal indique le nombre maximal de terminaux qui peuvent tre raccord s une interface La terminaison d une interface t l phonique peut consister en une combinaison de quelques dispositifs la seule condition que la somme d indices d quivalence de la sonnerie de tous les dispositifs n exc de pas 5 Trademarks ITI is a registered trademark of Interactive Technologies Inc Concord SuperBus SnapCard and ToolBox are trademarks of Interactive Technolo gies Inc X 10 is a registered trademark of X 10 USA Inc This manual may refer to products that are announced but are not yet avail able A AC Power Fail Reports 12 access codes 10 25 26 accidental alarms 6 19 account number in page 13 alarms cancelling 6 arming levels 4 arming the system 7 8 Auto Phone Test Reports 12 Auto STAY Arming feature 8 auxiliary alarm 2 Auxiliary panic alarm 9 10 12 Battery Backup feature 20 Bus Failure Reports 12 Bypass Sensor Reports 12 bypassing sensors 8 C cancelling alarms 6 Chime feature 4 6 12 Chime On Close feature 26 Chime O n Close feature 6 Closing Reports 12 20 communication test 16 CPU Back in Service Reports 12 CPU Low Battery Reports 12 D date setting on the system 11 25 Dealer co
39. ining 111 and the user code entered to disarm the system Note Ifyou have the O pening and Closing Reports feature turned on you ll receive a page every time someone disarms the feature not just Latchkey designated user codes No ACTIVITY FEATURE The system can monitor the activity in your home and automati cally call for help if normal activities are not detected within a defined period of time Note This feature is not active in Level 3 AW AY For example if someone falls and can t move the system will detect that normal activities such as opening doors and windows have not occurred for a predetermined No Activity time The system sounds an auxiliary alarm to let you know there may be a problem If all is well you can stop the siren by disarming your system If no one disarms the system for 5 minutes your system Calls the central monitoring station The central monitoring station will send emergency personnel to the premises to check out the sit uation Refer to the Appendix A User Sheets to see if the No Activity fea ture is currently available to you and the duration of the No Activity setting If the feature is not currently available to you contact your installer USING THE PANEL DOWNLOAD FEATURE To download to the panel is to replace the old information in it with new information Downloading is performed only by your dealer using ITI software specifically designed for this panel Turning the Download f
40. ipment must also be installed using an acceptable method of con nection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunica tions company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground con nections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electri Cian as appropriate Notice The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Number of all the devices does not exceed 5 AVIS D INDUSTRIE CANADA AVIS L tiquette d Industrie Canada identifie le mat riel homologu Cette ti quette certifie que le mat riel est conforme aux
41. itions If any alarm or system trouble is active it continues to show up in every status check until the system is disarmed Full System Status A Full Status combines the Short Status information with added details about specific system features To get a Full System Status e Press E Interior sirens sound beeps according to the current arming level Touchpads display the status infor mation for example System is OK SENSOR 03 BYPASSED SYSTEM BATTERY IS OK AC POWER IS OK Note A Full System Status is not available from the fixed English touchpad System Alarm Sounds The sirens and touchpads in your system emit alarm sounds when ever an alarm occurs either by a sensor or panic button activation Each type of alarm sounds and reacts differently when activated as described in the following table Type of Alarm Alarm Sound Repeating series of three beeps y Fire Continuous tone amp Police Rapid beeps k Auxiliary PANIC ALARMS Panic alarms are easily activated from any touchpad to quickly alert the central monitoring station to a Fire Police or Auxiliary emer gency A panic alarm can be activated at any time regardless of the current arming level 1 0 FF 2 STAY or 3 AWAY This system is designed to inform a central monitoring station of the nature of the emergency so the correct personnel can be dis patched immediately DA
42. m the Exit and Entry Delay times into your system Disarm the system before the last of 10 quick status beeps to avoid an accidental alarm Upon entering during the Entry Delay you ll hear 2 beeps every 2 seconds Extended Delay In some situations additional time is needed to arm or disarm the system from for example a protected out Le side gate or door In these instances the installer can program an extended delay giving as much as 16 minutes to exit or disarm the system before setting off an alarm Refer to the Appendix A User Sheets Delay Doors and Delay Time Settings for a list of actual exit delay times Exit Extension Note In UL Listed systems this feature is disabled Your system may be set up so that the delay time is restarted if you re open the delay door during the initial delay time This is useful if after arming the system you walk out the door then remember something you forgot inside You can re enter and exit through the delay door without disarming and re arming the sys tem Note The Exit Extension will work on the first re entry only If your system is not using this feature you must disarm the system when you re enter the armed premises to avoid setting off an alarm No Delay For Instant Alarm j You can choose to turn off the Entry and Exit D elays causing the delay doors to arm immediately Anyone entering the house through the delay door when the i system i
43. m the sys tem Exit Delay Example You re about to go on an errand You are inside your house and have just armed the system to Level 3 AWAY The interior sirens and touchpads sound three quick status beeps telling you that the system accepted the command and has started the Exit D elay time During the Exit Delay time the system sounds one short beep every 4 seconds Exit the premises immediately During the last 10 seconds of the Exit Delay you ll hear a three more quick status beeps These beeps indicate that the Exit Delay has ended O pening an armed door or window after the Exit Delay has expired will cause an alarm During the Exit Delay 3 quick status you ll hear one beep every beeps sound four seconds before the system Leave the premises now is armed A i eee After arming you ll hear 3 quick status beeps Entry Delay Example You are returning to your house that is armed to Level 3 AW AY When you unlock and enter the designated delay door the interior sirens and touchpads sound two short beeps every two seconds This tells you that the Entry Delay time has begun and reminds you to disarm the system to avoid setting off an alarm During the last 10 seconds of Entry Delay you ll hear one beep every second Your installer will work with you to decide which door s should be delay door s and determine the delay times that will work best for you and your family Then the installer will progra
44. menus Press 2 to turn a feature on Press 1 to turn a feature off Press to move backward a the menu Zd C 3 Press to id C5 6 move forward through 7 8 lt 9 CO CC the menu Press numbered keys when values or code choices are Press 3 to deselect requested an option or to cancel an entry Press to select an option or to accept an entry 23 Examples of Programming U sing Menus Here are two examples of programming using system menus The examples describe each step involved in programming a user code and in erasing a user code from a fixed English touchpad To change or assign a user access code 1 Enter the programming menus by pressing 9 System Master Code 2 Press B until the touchpad displays USER CO DES then press F 3 Press LB until the touchpad displays the type of code you wish to change Regular User codes or System M aster code then press F1 For example if you want to change a Regular User code press El when the touchpad displays REG CO DES 4 Press LB until the touchpad displays the user code you wish to change then press 4 For example if you want to change Regular User code 2 press 1 when the touchpad displays REG CO DE 02 5 Enter the new code and press 1 6 Press B DIRECT BYPASSING or BYPASS appears Press 1 A Press 2 M 7 Press B SYSTEM TESTS
45. n for the appropriate siren sound when each alarm is activated see Alarm Sound table on page 9 4 Contact the central monitoring station to inform them that you are finished activating alarms TRO UBLESHO OTING Your security system uses a variety of different alarm sirens status beeps and trouble beeps to communicate with you The next few pages describe the different sounds and what they mean Try to familiarize yourself with the differences You will hear some sounds each time you tell your security system to do something like arm or disarm Some sounds you will hear only when there is a problem with the system like a low battery O ther sounds you will only hear in an emergency Getting to know your system sounds allows you to react quickly and appropriately Trouble Beeps and Trouble M essages Trouble beeps are a series of five short beeps once a minute When your system detects a problem it lets you know by sounding trouble beeps from touchpads and sirens and by trouble messages on touchpad displays Table 4 lists the causes of trouble beeps the visual display you can expect to see and possible solutions for the trouble condition Silencing Trouble Beeps If possible correct the situation which is causing the trouble beeps If this is not possible call for service If the problem is not cor rected trouble beeps and messages start again 4 to 10 hours later To stop trouble beeps e Perform a system status c
46. n two minutes and close the door The system will rearm to 2 STAY D In Level 2 STAY simply press D before opening the door The door must be closed again within 2 minutes to avoid alarm Contact your dealer if you d like to use this feature USING THE CHIME FEATURE Turning on the Chime feature is like having bells on every protected door and window When this feature is on sirens and speakers sound 2 beeps whenever anyone opens a protected door or win dow The Chime feature works only in Level 1 0 FF To turn Chime on off e While in Level 1 0 FF from any touchpad press W hile the Chime feature is on touchpads display CHIMEON or CHIME IS O FF W hen the system is armed again Chime becomes deactivated Chime O nClose The Chime O n Close feature works like the regular Chime feature but in addition to the double beeps heard upon opening a pro tected door or window the system sounds one long beep when the door or window is closed again You can turn the Chime O n Close feature on or off from the pro gramming menu Refer to Appendix C Programming M enus for information on programming your system PREVENTING ACCIDENTAL ALARMS Your security system is engineered with advanced technology that reduces the chance of an accidental alarm caused by a technical problem In wireless systems this technology prevents other devices such as garage door openers ham radios television remo
47. nc A AC Power Fail Reports 12 access codes 10 25 26 accidental alarms 6 19 account number in page 13 alarms cancelling 6 arming levels 4 arming the system 7 8 Auto Phone Test Reports 12 Auto STAY Arming feature 8 auxiliary alarm 2 Auxiliary panic alarm 9 10 12 Battery Backup feature 20 Bus Failure Reports 12 Bypass Sensor Reports 12 bypassing sensors 8 C cancelling alarms 6 Chime feature 4 6 12 Chime On Close feature 26 Chime O n Close feature 6 Closing Reports 12 20 communication test 16 CPU Back in Service Reports 12 CPU Low Battery Reports 12 D date setting on the system 11 25 Dealer code 13 Delay door s 20 Dialer Abort feature 6 19 20 Direct Bypassing attribute 8 disarming the system 4 door window sensors 15 18 Download feature 14 26 Duress Alarm Reports 12 emergency planning 21 Entry Delay 4 7 20 erasing user codes 10 Event Buffer Full Reports 12 event code 13 Exit Delay 4 6 7 20 Exit Extension feature 7 20 extended Exit Delay 7 F factory code 14 20 26 false alarms 15 19 fire alarms 2 Fire panic alarm 8 9 Fire Panic Reports 12 fixed English touchpad 12 floor plan 21 Force Armed Reports 12 Full System Status 9 G glass guard sensors 16 H High Level Reports 12 20 Hi Tech Wireless Handheld touchpads 3 l Installer code 13 K Key Beeps feature 4 19 keychain touchpads 5 15 19 keyswitch arming 4 13 20 L Latchkey Paging Reports 1
48. operations Key Beeps A Key beep is the tone you hear when you press a button ona touchpad The sound confirms that the button was pressed ade quately Key beeps can be turned on or off by the installer Status Beeps Status beeps from touchpads or sirens sound when there is a change in the current status of the system Status beeps are not alarms but they do warrant your attention There is more than one type of Status beep Exit Delay beeps indicate that an arming command has been entered and the countdown to arming has begun Entry Delay beeps indicate that you ve entered the building and the countdown to an alarm has begun So disarm the system as soon as you get in Trouble beeps tell you that there is a problem with the system or one of its components e Chime feature beeps tell you that a door was opened Protest beeps inform you that you re trying to arm the system while there is an open door or window Sensor test beeps are the sound the system makes during a sen sor test to indicate that a sensor was tested properly Status beeps are described in more detail throughout the manual Pager Notification Your system can dial the phone numbers of three different pagers to notify pagerholders of events they may want to be aware of Some of the events include e when the system is disarmed e when the system is armed trouble conditions in the system and e alarm conditions For more information s
49. passed e Press the Status button on the touchpad El is labeled Status Touchpads with displays list bypassed sensors or zones CHECKING THE STATUS OF YOUR SYSTEM Checking the system status means finding out about the current condition of your system This includes finding out if any sensors are open or currently bypassed whether or not the AC power and backup battery are okay the nature of the most recent alarm and more depending on the features in use and the equipment in your system Check the system status if Your system sounds trouble beeps five short beeps every minute e Your touchpads display Zones PO LICE AUXILIARY and FIRE e Your touchpads display Press Status or a blinking Short System Status A Short Status indicates the current arming level sensor status whether open or bypassed low battery supervisory AC power or backup battery failures To get a Short System Status e Press E LI is labeled Status The system sounds beeps according to the current arming level O ne for Level 1 two for Level 2 three for Level 3 Touchpads display the status information for example System is OK or SENSOR 02 OPEN If an alarm or system trouble condition has occurred it is displayed on a touchpad the first time you perform a Short or Full Status check Performing a system status check a second time displays the system status including any trouble cond
50. r sirens To use Silent Arming on demand 1 From any touchpad press 5 2 Within 4 seconds enter Code or Code Arming Always Silent Turning this feature on in the programming menu means that the status beeps that come from touchpads and interior speakers while arming will always be silent You will not have to enter 5 before arming as with Silent Arming on Demand See Appendix C Programming Your System for more detailed information on setting this feature To enable Silent Arming 1 Enter the programming menus by pressing 9 System Master Code Press 2 4 To turn Silent Arming on press No system status beeps will sound while arming off press System status beeps will sound from touchpad while arming 4 Press to exit the programming menus Ww N 12 Adjusting the Touchpad Beeps The frequency or pitch of chime and trouble beeps from each fixed English touchpad can be adjusted individually to a more desirable or distinct tone Chime and trouble beep tones sound using the default frequency during or within 15 seconds of any button activity at that specific touchpad To change status tone pitch 1 Press and hold the F and 0 until you hear a steady tone then release the buttons 2 Press and hold L1 to lower the pitch or press and hold L21 to raise the pitch 3 Release the button when the desired pitch is heard After about 15 seconds of no touchpad
51. s have been set up to receive a page for this feature The O pening and Closing Reports feature can be enabled only by the installer If the feature is on pagerholders will receive an Opening Report page every time the system is disarmed 111 for Level 1 O FF and the user code entered a Closing Report page every time a user arms the system 222 for Level 2 or 333 for Level 3 and the user code entered See Notification by Pager on page 12 for more information on paging reports 14 LATCHKEY PAGING The Latchkey paging feature allows up to three pagerholders to be notified when the system is disarmed Latchkey pages do not report to the central station This feature is useful when you re at work and would like to be notified when your daughter or son arrives home and disarms the system The Latchkey paging feature can be enabled only by the installer Refer to the Appendix A U ser Sheets to see which pagers have been set up to receive a Latchkey page O nly Latchkey designated user codes can cause a Latchkey page to be sent By default this includes the first 5 Regular User codes If you d like more user codes to be included contact your installer Preparing the system to send a Latchkey page Armthe system then enter 6 Touchpads display briefly Pager on or LATCHKEY PAGER ON To send a Latchkey page Latchkey designated user disarms the system Pagerholders will receive a message conta
52. s in its facilities equipment operations or procedures that could affect the proper operation of your equipment You will be given advanced notice in order to maintain uninter rupted service The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning This equipment may not be used on coin service provided by the telephone company Connec tion to party lines is subject to state tariffs Declaration of Conformity DoC Interactive Technologies Inc declares that the ITI model no 60 792 95R is in conformity with Part 15 of the FCC Rules Operation of this product is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Warnings Notice The Industry Canada Label identifies certified equipment This certification means that the equipment meets telecommunications network protective operational and safety requirements as prescribed in the appropriate Termi nal Equipment Technical Requirement document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equ
53. s located in Appendix A O verview Your security system is made up of different parts Each plays a special role in the system s operation The panel is at the heart of your system It stores the intelligence to monitor all the sensors and devices in the system The panel is the piece of equipment that activates sirens and ini tiates a call to the central station in an alarm sit uation Touchpads are used to arm disarm and program your system Your system may use a wall mounted touchpad that looks like this The first touchpad is called a fixed English touchpad It communicates by using lighted text and an 11 character display The second touchpad is called an alphanumeric touchpad and communicates by displaying text on a two line display T f O Gen Your system may also use wireless handheld touchpads that can be carried from room to room Keychain touchpads are also wireless and are handy for simple arming and disarming func a tions Keychain touchpads can be carried off site The installer can program the keychain touchpad to send a Police or Auxiliary panic alarm Wireless panic button touchpads are dedi cated to sending one signal only usually a Police or Auxiliary panic alarm Panic button touchpads are usually kept near the user Door and window sensors protect the perimeter of your home by alerting the panel when a door or window is opened Motion detectors in hallways or rooms de
54. s set to No Delay would immediately cause an alarm No Delay is normally used When you re staying at home after you ve armed the system When you re arming and disarming your house from the outside You must have a wireless touchpad in order to do this Arming to Level 2 or 3 with No Delay 1 Close all perimeter doors and windows 2 Exit the premises if arming to Level 3 AWAY 3 Enter 2 Code or B Code The system sounds two or three short beeps 4 Immediately after hearing the beeps press L4 for No Delay Touchpads display Armed to STAY No Delay or ARMED TO AWAY NO DELAY for example Changing the arming level will restore delay doors to their normal Exit and Entry Delay times Auto STAY Arming Feature The Auto STAY Arming feature helps cut down on false alarms in the event that you arm the system to 3 AW AY but fail to leave during the exit delay time Here s how it works If you arm the system to Level 3 AWAY and do not leave the premises within the exit delay time The system can tell that no one opened and closed a delay door within the delay time It assumes that someone is still inside and the panel will arm to 2 STAY to avoid a false alarm If feature turned on The system arms to Level 3 AWAY regardless of whether or not a delay door has been opened and closed Your movement inside the premises could acti vate a motion detector causing an alarm If feature turn
55. so vul nerable to compromise by any of several means Inadequate maintenance is the most common cause of alarm fail ure Therefore test your system once each week to verify sensors sirens and phone communications are all working correctly Note Although having an alarm system can make you eligible for reduced insurance premiums the system is no substitute for insurance Warning Security systems and devices cannot compensate you for life or property losses 22 If Your System N eeds Service CompanyName MM If you have any questions about your security system or if it ever Address needs servicing please contact your security dealer Floor Plan of Your Home or Business APPENDIX C PROGRAMMING YOUR SYSTEM You can program the following items on your system System time and date e User codes Downloading feature e Silent Arming feature Brightness of touchpads e Chime feature Two METHODS TO PROGRAM YOUR SYSTEM There are 2 methods for programming your system Programming menus 0 ffers visual text cues from your touchpad Programming shortcuts Allows you to type in a sequence of numbers for a specific programming task Either method requires a valid System M aster code You cannot program the system using a regular user code Using Programming M enus The programming menus are arranged much like a computer soft ware program menus containing multiple options To navigate through the
56. st disarm the system before opening the door to prevent an accidental alarm FIRE AND SMOKE ALARMS If your system contains smoke and fire sensors it monitors the premises for smoke and fire alarms 24 hours a day and in all arm ing levels These alarms cannot be cancelled or aborted and are always reported to the central station Since many communities charge for dispatching the fire department in error your dealer may give you specific instructions to follow in the event of an accidental smoke or fire alarm Record these instructions in the Appendix A User Sheets under Accidental Smoke and Fire Alarms Clearing Smoke Sensors O nce a smoke sensor has been in alarm it is con sidered O pen or in Trouble until it is reset e Press Code once to silence the alarm e Press Code twice to reset the smoke alarm See the section on Preventing Accidental Alarms on page 6 if you would like to be able to leave quickly when the system is armed e To stop sirens and cancel an alarm When an alarm condition occurs disarming the system turns off any sirens To disarm to Level 1 O FF using a touchpad 1 Press M Touchpads display Enter Code 2 Enter your access code Touchpads display date and time or programmed text 3 The system sounds one long beep Arming Level 2 STAY There are times when you want intrusion protection but still want the freedom to move around within your ho
57. st mode 15 16 testing the system 15 time setting on the system 11 25 Touchpad Low Battery Re ports 12 Touchpad Supervisory Re ports 12 Touchpad Tamper feature 11 19 Touchpad Tamper Reports 12 touchpads 3 15 19 26 trouble beeps 4 12 15 trouble conditions 9 Trouble Reports 12 troubleshooting 15 U user code 13 user codes 10 13 15 18 25 V verifying alarm sounds 16 volume of touchpad 12 W window sensors 15 18 INTERACTIVE TECHNOLOGIES Inc 2266 SECOND STREET NORTH NORTH SAINT PAUL MN 55109 cay WIRELESS Security Automation Access Control 1999 Interactive Technologies Inc
58. sts for User 05 10052 Change User code 06 10060 4 digit code Direct Bypassing for User 06 10061 0 ff or 2 On System Tests for User 06 10062 Change User code 07 10070 4 digit code Direct Bypassing for User 07 10071 O ff or 2 On System Tests for User 07 10072 26 1 Enter 2 Choose programming task 3 Enter k k 4 Enter value 5 Secure 6 Exit programming then key or choice choice programming menus sequence menus Change User code 08 10080 4 digit code Direct Bypassing for User 08 10081 Off or 2 On System Tests for User 08 10082 Change User code 09 10090 4 digit code Direct Bypassing for User 09 10091 O ff or 2 On System Tests for User 09 10092 Change User code 10 10100 4 digit code Direct Bypassing for User 10 10101 O ff or 2 On System Tests for User 10 10102 Change User code 11 10110 4 digit code Direct Bypassing for User 11 10111 Off or 2 On System Tests for User 11 10112 Change User code 12 10120 4 digit code Direct Bypassing for User 12 10121 O ff or 2 On System Tests for User 12 10122 Change User code 13 10130 4 digit code Direct Bypassing for User 13 10131 Off or 2 On 91 Master Code System Tests for User 13 10132 a Change User code 14 10140 4 digit code Direct Bypassing for User 14 10141 O ff or 2 On System Tests for User 14
59. te controls and cellular phones from interfering with your security system M ost accidental alarms occur when leaving the house after arming the system or upon returning before disarming the system If for example you arm the system then run upstairs for something you forgot the Exit D elay time may expire O nce the Exit D elay expires opening an armed door or moving in front of a motion detector will cause an alarm Aborting Accidental Alarms Your system can be set up with the opportunity to abort an acci dental intrusion Police or Auxiliary alarm Fire alarms caused by smoke sensors fire panic alarms and heat sensors cannot be aborted If the Dialer Abort feature is turned on disarming the system thus aborting the alarm within a specified time period will silence the siren and prevent the alarm from being reported to the central monitoring station Aborting a fire alarm will silence the siren however fire alarms are always reported If an accidental fire alarm has sounded follow the procedures of your central monitoring station to prevent a false dis patch To cancel an alarm Press 1 Code Guidelines for Preventing Accidental Alarms Following these guidelines will go a long way toward pre venting accidental alarms y Vv Close doors and windows before you leave your house When getting ready to leave the house gather the things you want to take with you so you can exit imme diately
60. tect a person moving across the field of detection Environmental sensors such as smoke and heat detectors remain alert for the presence of fire or carbon monoxide 24 hours a day COMMUNICATING WITH THE PANEL Your system can be set up to communicate with you through Status beeps e Alarm sirens Touchpad text e Pager information The panel activates sirens If the A sensor is activated The sensor alerts the system is monitored the panel The central monitoring station panel immediately calls the central monitoring station Operator reports the alarm to v v v v v v v v v v v v This decision is based on system the police or fire department programming and the current arming level v v v 7 a Instructing the Panel Not just anyone can walk up to a touchpad and operate your secu rity system Before the system will process most commands users are required to enter a pre programmed 4 digit access code Access codes are discussed in detail on page 10 Command Access Code Keychain touchpads that are enrolled as part of the system do not require an access code but are usually kept in an individual s pocket or purse If you would rather use an actual key to arm and disarm the system your security dealer can install a special key and keyswitch in your home How Your System Communicates with You Touchpads and interior sirens produce a variety of operating beeps to inform you of different system states and
61. tem asks for a code more than 40 touch pad keys are pressed in rapid succession and those keystrokes are not part of a valid access code a siren will sound No Multiple keypresses that are not part of a valid access code will not send an alarm There are keychain touchpads in use in the system Keychain Touchpad 1 Press the Press both at one time to Lock key to 1 Create a Police panic alarm O Increase the O Create an Auxiliary panic alarm arming level O Other O Arm the system to Level 3 with no Exit or Entry delay Keychain Touchpad 2 Press the Press both at one time to Lock key to 1 Create a Police panic alarm O Increase the O Create an Auxiliary panic alarm arming level O Other O Arm the system to Level 3 with no Exit or Entry delay 19 Keychain Touchpad 3 Press the Press both at one time to Lock key to O Create a Police panic alarm O Increase the O Create an Auxiliary panic alarm arming level O Other O Arm the system to Level 3 with no Exit or Entry delay Keychain Touchpad 4 Press the Press both at one time to Lock key to O Create a Police panic alarm O Increase the O Create an Auxiliary panic alarm arming level O Other O Arm the system to Level 3 with no Exit or Entry delay ACCIDENTAL SMOKE AND FIRE ALARMS To silence the alarms and reset the sensor Press
62. ugged or there may be an AC power outage If the trans former is plugged in check the circuit breaker or fuse that controls that outlet The backup battery will take over but if AC power is not restored within 15 minutes the system will alert you and the central monitoring station if your system is monitored It reports again when power is restored LOW BATT The power in the emergency backup battery is low and must be recharged or replaced If AC power is out the security system may shut down once the battery is below the operating level When AC power is restored the panel will recharge the battery If the trouble condition exists more than 24 hours after AC power is restored call your security dealer for service SENSO R SU PERVISO RY There is a problem with how the sensor is communicating with the panel 1 Test the sensor in Test M ode as described on page page 15 2 If the sensor does not test O K call your security dealer for service SENSO R TRO U BLE A sensor may have an internal problem or a fire smoke sensor may not have properly reset after activation or the sensing chamber may be dirty or partially obstructed 1 Test the sensor in Test M ode as described on page page 15 2 If testing the sensor does not clear the trouble condition call your security dealer for ser vice SENSO R XX LOW BATTERY A sensor has a low battery 1 Disarm the system 2 Remove the sensor cover If the battery is an Alkalin
63. uick Arming feature 5 13 20 Q uick Exit feature 5 20 R Rate of Rise heat detectors 15 Receiver Failure Reports 12 Receiver Jam Reports 12 remote phone access 9 resetting smoke detectors 19 Restoral Reports 12 S Sensor Alarm Reports 12 sensor number in page 13 Sensor Restoral Reports 12 Sensor Supervisory Reports 12 Sensor Tamper Reports 12 sensor test 4 15 shock sensors 15 Short System Status 9 Silent Arming feature 11 19 26 siren test 16 siren time out 10 smoke detectors 4 15 19 Status beeps 4 19 Streamline feature 13 supervised wireless siren 16 System Alarm Sounds 9 system level 14 20 26 System M aster code 10 13 26 system number 20 26 System Status 9 31 System Tests user code at tribute 11 system version 14 T tamper prevention 11 Tamper Reports 12 test mode 15 16 testing the system 15 time setting on the system 11 25 Touchpad Low Battery Re ports 12 Touchpad Supervisory Re ports 12 Touchpad Tamper feature 11 19 Touchpad Tamper Reports 12 touchpads 3 15 19 26 trouble beeps 4 12 15 trouble conditions 9 Trouble Reports 12 troubleshooting 15 U user code 13 user codes 10 13 15 18 25 Vv verifying alarm sounds 16 volume of touchpad 12 W window sensors 15 18 INTERACTIVE TECHNOLOGIES Inc 2266 SECOND STREET NORTH NORTH SAINT PAUL MN 55109 MIE WIRELESS Security Automation Access Control 1999 Interactive Technologies I
64. use without setting off an alarm For example in the evening when your family is inside for the night In this and similar situations arm your system to 2 STAY 53 KEYCHAIN TOUCHPAD ARMING 1 Press the Lock button to arm the system directly to Level 3 with no Exit delay U sing this method you would not be able to arm to Level 2 2 Press the Lock button to increase the arming level each time it is pressed Level 1 to Level 2 or Level 2 to Level 3 The Exit delay time would be applied To disarm your system with a keychain touchpad press the U nlock button Your installer can set up your keychain touchpad to arm the system in one of two ways QUICK ARM Your system may be set up so that you re able to arm the system without using an access code To use Quick Arm e Increase the arming level by simply pressing 2 or at any touchpad Decreasing the arming level requires that the user enter a code Stay Away 2 3 Simply press 2 or 3 to increase the arming level To decrease the arming level you ll need to enter an access code Contact your dealer if you d like to use this feature To arm to Level 2 STAY using a touchpad 1 Close all protected perimeter doors and windows 2 Press 2 at any touchpad Touchpads display Enter Code 3 Enter your access code Touchpads display Armed to STAY The system sounds two short beeps 5 Ifleaving the premis

Concord Express

Contents

Download Pdf Manuals

Related Search

Related Contents