Tracker App User`s Manual for iPhone and Android
Contents
1. Tracker listed when you press the green drop down arrow and you will not be able to Add Authorized Trackers for your child s Smartphone Only tracked devices that have Portal Membership benefits will be entitled to have more than one Authorized Tracker 14 Amber Alert GPS Tracker App User Manual Add Authorized Trackers The ability to add additional Authorized Trackers is for Portal Members only If you touch the Green plus sign icon located in the top right corner of the screen and the device you are monitoring does not have Portal Membership benefits you will see the following popup Map History Devices Albert Hep Enter Email Address of a New Authorized Tracker Only Authorized Trackers are allowed to track a device Authorized Trackers may only be appointed by the primary user of the account If you are not a Portal Member you are only permitted to have one Authorized Tracker per tracked device 15 Amber Alert GPS Tracker App User Manual If you are the Primary User or have Full Admin Authority for the account and the devices you are monitoring have Portal Membership you may add Authorized Trackers by simply pressing the green plus sign icon in the top right corner of the screen Once the icon is pressed you should see the following screen Enter in the email address of the person you would like to designate as an Authorized Tracker for your child s Smartphone and press Save gt gt wl 1 06 Pm x lin2. conditions that apply to your access and use of the Amber Alert GPS Inc Amber Alert GPS Smartphone applications known as Track My Device and Tracker and the services related thereto For purposes of this Agreement the Amber Alert GPS Smartphone applications known as Track My Device and Tracker and all of the services related thereto are collectively referred to in this Agreement as the Services 1 Accepting the Terms By pressing the Accept button below you agree to be bound by this Agreement as it may be amended from time to time in the future Amber Alert GPS may revise this Agreement at any time with or without prior notice to you You should from time to time review the then current Agreement You may not accept this Agreement if you are not of a legal age to form a binding contract with Amber Alert GPS If you accept this Agreement you represent that you have the authority to agree to the terms and conditions By clicking the I Agree Button below you are agreeing to the above Terms and Conditions After you agree to the Terms and Conditions it will automatically push you to the Devices page Each time you login you will have the ability to select what device you would like to track e gt gill 85 4 52 PM oe H Devices My Devices e Epic Authorized Trackers A Phone Authorized Trackers Authorized Trackers A jet safe kids Authorized Trackers Russ T J Photon Authorized Tracke
3. it will turn from orange to gray to indicate that the Ping has been sent Go to the Map page of your Tracker App to look for a new location to appear for the device you are monitoring If a new location does not appear it is possible that the device you are monitoring has been turned off or is out of cell phone coverage Ping is not available for iPhone or Android smartphones sil Verizon 3 18 PM Click this button if the device has not Click this button if the device has not reported a current location reported a current location D Co Contact Us Contact Us GC Devices History Alert Help Contact Us Technical support for the Tracker App is handled through email Please press the Contact Us button and you will be prompted to email us your question We will answer you as quickly as we Can vii Verizon 3 18 PM AG A 4 ull B 14 48 GO Se mo O 2 Map Help History Devices Alert Click this button if the device has not reported a current location Cantact ila Contact Us History 23 Amber Alert GPS Tracker App User Manual Message Report Message Reports are only available for devices that have been granted Portal Membership The Message Report displays the last five Alerts that were sent or actions that were performed regarding the selected device This report displays the type of Alert or action device location and the time it was sent To view the details of a particular message tap or touch th
4. page you can select either Turn Alert s On Off or Advanced Alert Options Authorized Trackers of devices with Portal Membership will also have an option to Discontinue Alerts gt wO 10 33 AM Map History Devices Managing Alerts Turn Alert On Off Discontinue Alerts Alerts An Alert is a notification that is delivered to Authorized Trackers via email or push notification or if you are an Amber Alert V3 device users also by SMS text Alerts are typically sent to Authorized Trackers to notify you that something important has happened to the child carrying the device you are monitoring There are different types of Alerts including Zone Alerts Speed Alerts Predator Alerts Breadcrumb Alerts and SOS Alerts SOS Alerts are only available to individuals monitoring a child with an Amber Alert V3 device Alerts are only available if the device you are monitoring has been granted Portal Membership For security reasons all Alerts are established by the Primary User on the Amber Alert GPS Portal The Primary User is typically the Mom or Dad that set up the account and downloaded the Track My Device App onto their children s Smartphones If you select the Turn Alerts On Off button you will see a page displaying the Alert options If you are a Portal Member the On Off settings that you have selected in the Amber Alert GPS Portal will display You will then be able to turn the Alerts ON or OFF as desired and
5. the green down arrow icon located under the words Authorized Trackers A drop down will list all of the Authorized Trackers associated with the selected device To close the drop down list touch the X located at the bottom of the drop down list 13 Amber Alert GPS Tracker App User Manual If you see an Act Now button displayed when you are viewing the Authorized Trackers it means that the device you are monitoring is not signed up for Portal Membership benefits If you would like to sign up the device you are monitoring to receive Portal Membership benefits touch the Act Now button and you will be directed to the Amber Alert GPS mobile shopping cart to complete your purchase To close the drop down list press the X located at the bottom of the drop down list E GoGo250 Authorized Trackers kb oo Authorized Trackers U re L Johnny rors S Tee_rak er gmail com Lizt9 92 Act Now to Receive Portal Benefits REMEMBER if the device onto which the Track My Device App has been downloaded does not have Portal Membership benefits then that device is only entitled to have ONE Authorized Tracker So for example if you downloaded the Track My Device App onto your child s Smartphone and did not purchase a Portal Membership for that child s Smartphone and then you downloaded the Tracker App onto your Smartphone you will only see one device listed on the Devices page and you will only see one Authorized
6. you are using an iPhone then you will go to Google Play and download the Track My Device App onto each of your children s Android phones Then go to the Apple App store and download the Tracker App onto your iPhone e Finally if your kids are using iPhones and you are using Android then you will go to iTunes to download the Track My Device App onto your children s phone s and to Goggle Play to download the Tracker App onto your phone If you are the Primary User use the same username and password when logging in to all the apps you download and you can view all your children s devices from a single login Please note that you will have to fill in ALL the registration information each time you add a new device to your account Again make sure you use the same username and password This is what links your devices together on the same accounts First Name Last Name Cell Phone Country Email Email Confirmation Password Password 5 Amber Alert GPS Tracker App User Manual Alert Access Level Access Levels for Authorized Trackers If you are registered for Portal Membership and have the right to add multiple devices or designate multiple Authorized Trackers please note that for security reasons only the Primary User or someone designated as Full Admin by the Primary User is allowed to change the Alert access level For example if mom downloads the Track My Device App on her three kids Smartphones
7. your selections on the App will modify the settings in the Portal as well Only Authorized Trackers that have been designated as having Full Admin Rights by the Primary User will have the ability to modify the Alert settings on the Tracker App 17 Amber Alert GPS Tracker App User Manual If you are not a Portal Member then this page will display all of the Alert options in the OFF position and will display the SOS button as disabled If you try to turn an Alert ON then the Portal Benefits page will Appear giving you the option of signing up for Portal Membership See page 25 of this manual CO wll GB 3 59 pm Map History Devices Help res zB or ss zB oy ween On BI rater oF 18 Amber Alert GPS Tracker App User Manual Zones Zones are typically set around areas that are important in your child s life such as Home School Grandma s House Volleyball practice etc You can choose to receive an Alert when your child enters and or exits a Zone You may set up to 20 different Zones and you may change them anytime you desire such as when your family is going on a vacation or your child s going on a road trip Zones may be customized by the Primary User to suit your children s lifestyles Zones may only be established on the Amber Alert GPS Portal and Zones may only be set up for devices that have been granted Portal Membership Once you have set your Zones in the Amber Alert GPS Portal you will be able t
8. AmberAlert Tracker App User s Manual for iPhone and Android ei 2 Amber Alert GPS Tracker iP Congratulations on your purchase and we applaud your action to keep your family safe At Amber Alert GPS Inc we are dedicated to child safety and hope that through the use of our Smartphone Applications your lives will be enriched Please email us if you need help in setting up your App or if you have any questions You can reach us at AppSupport AmberAlertGPS com Amber Alert GPS Inc 1196 W South Jordan Parkway Suite B South Jordan UT 84095 1 Amber Alert GPS Tracker App User Manual Contents POW TOY OUI EE 3 STINE TIS CON CC ee DEE 3 Phone eet Tee 4 We e EE 4 arf 6 8 E e WEE 4 SOUS Ce a page seen EE 5 DIO WOON TCO EE 5 Ee A oc RT EE 6 Access Levels for Authorized Trackers cccccccscccecccscccsccesceescsecsscseecseesseusseusseusseusseuseeusseusceuecs 6 SSF EOSIN ET 7 Berl EE 7 IVI AUS ME 9 VE e WE 9 PV TE 9 Weieen nh e 11 US LOM srccouacocooucunpisieu E E E EA 12 OY E 12 DEVIC S oeei OE E E E E E S 13 VK SR 13 Add ACU Wate e ERR e 15 EE ege 17 eeh ET WY eg E 17 EE 17 E ele 19 Procad CUMO OES erene eE A se cisetens sac sstnnseaseuaemunsceunee cece 20 Oy of Be eee ee en ee E ee ee ee ee ee 21 Advanced Alert Options ssesesesusensureresurerssreresureresrererurerssrereruneresrereruneresrererurereururerunerssrereruneee 22 DECON a e ee ee ec Pec en ec ane eee 22 gel WE 23 le 23 CON
9. Receive eng e Predator Alerts Receive Alerts When Your Portal Benefits Child is Near a Registered Sex Offender s Residence e Add Multiple Authorized Trackers to Help x Myersin You Keep Track of Your Kids wWiz es F 71 vn ety a oe Le Ne e Gesang CH CR 5 If you d like to learn more about Portal Benefits and view a demo of how the additional features work press the Learn More button To exit press Ignore If you are interested in Portal Benefits remember that you must acquire a Portal Membership for each device that is being tracked on your account So for example if you are a family of 4 with two children and Mom and Dad want to track both kids then you will need to acquire 2 Portal Memberships one for each tracked device There is no additional fee charged to Mom Dad or any Authorized Trackers that they designate to monitor their children such as Grandpa and Grandma 11 Amber Alert GPS Tracker App User Manual History History Page To view the five most recent historical locations of the current device press the History icon A list of the past five locations of the selected tracked device will appear History 03 14 Battery 46 Battery 43 03 14 Battery 44 03 14 Battery 49 03 14 Battery 49 Alert 05 01pm 50 Satellites 04 56pm 0 Satellites 04 16pm 75 Satellites 03 58pm 58 Satellites 03 16pm 67 Satellites To view the details of a particular location tap
10. S iPhone 4 iPhone 4s Motorola Atrix LG Optimus Samsung Captivate iOS 4 0 Motorola Photon Samsung Galaxy S HTC Evo Motorola Droid 1 Motorola Droid 2 Motorola Droid 3 Samsung Charge T Mobile My Touch T Mobile Sidekick Samsung Inspire Galaxy Note Android OS 2 2 GPS must be enabled and for best results make sure Wi Fi is also active on the phone s you wish to track Secure Password Because the safety of your child is the number one priority the strength of your password is critical All passwords must be 8 characters with at least one uppercase and one lowercase letter and one number Only letters and numbers are acceptable Characters such as S amp etc will not be accepted in your password Please note that the username must be entered in all lowercase characters Passwords will need to be updated every 3 months 4 lAmber Alert GPS Tracker App User Manual Getting Started Downloading the App The Tracker and Track My Device Apps are free e lf you and your children are using iPhone go to www iTunes com Login to your iTunes account and search for Amber Alert GPS Once you locate our Apps download the Appropriate App Tracker or Track My Device see page 3 e lf you and your children are using Android go to Google Play Login to your account and search for Amber Alert GPS Once you locate our Apps download the Appropriate App Tracker or Track My Device see page 3 e lf your kids are using Android and
11. T ICT E 23 Message RODO 9 EE 24 Bette EE 25 FOr aL BODES sera 25 Push Notification DISCIAINIGD scssieseadsceceverecacssncerseccxnesaneutauscerennneobseensstauennnscdadeettabecabecnsesolidareneted 26 2 Amber Alert GPS Tracker App User Manual How It Works Using the Correct App Amber Alert GPS has created two Smartphone Applications for tracking one called Tracker and the other called Track My Device These two Applications are intended to be used together The Track My Device App Load this Application on the Smartphone s that you want to track Hint Load this App on your kids phones The Track My Device App runs in the background and must be ON all the time If the Track My Device App is not ON running in the background it will not be possible to monitor the location of the child using this Smartphone As the device runs in the background and is not required to be in the foreground to track the location of the device The Tracker App Load this Application on the Smartphone s that is are monitoring the location of the mobile devices that are loaded with the Track My Device App Hint Load the Tracker App on Mom amp Dad s phone You can use the Tracker App to monitor all of your kids that have the Track My Device App loaded on their E Smartphones AND OR any of your children that are carrying an Amber Alert V3 or above GPS Tracking Device As an example if you are interested in keeping track of your teenager you
12. and the Tracker App on her phone then only Mom or someone who Mom has designated as a Full Admin such as Dad will be able to designate additional Authorized Trackers or change Alert settings eon Sees Home Map History Alerts T setings Avos Her MEE Update User User Details First Name Last Name Email Phone julia howard julis smberslertgps com 18015991332 Devices Derek ei Access Level i Notify User of Access Level None Alerts Only I Limited Access read only Full Admin same permissions as primary accountholder Email Push Alert Type d El Battery EI Cl Bresdcumb E Al Predator d Speed i Zone PUSH NOTIFICATION RELIABILITY DISCLAIMER Push Notifications work only when configured correctly on the device and when the device has a current 3G or equivalent wireless connection or current WiFi connection Push Notifications sre NOT reliable and accordingly Amber Alert GPS will only authorize the use of Push Notifications in conjunction with emsil notifications the delivery of which sre significantly more reliable Push Notifications sre sent through the Apple Push Notification Service APNS or Google C2DM service not through your Smartphone carrier Unlike text messages SMS and email there is no queue for Push Notifications and no system to confirm delivery Push Notifications will not be delivered if i your phone is turned off ii the app is disabled or uninstalled or iii you
13. dsey nichols amberalertgps com was successfully invited to become an Authorized Tracker When the new address has been loaded a message will automatically display indicating that the email you added was successfully invited to become an Authorized Tracker An email with instructions will then be sent to the newly invited Authorized Tracker To close out this message window touch the X To add another Authorized Tracker select the green plus sign icon and repeat the process For security reasons only the Primary User of the account or an individual to whom the Primary User has granted Full Admin Rights shall have the right to designate Authorized Trackers for a device So for example if Mom downloads the Track My Device App on her two children s Smartphones and pays for Portal Membership for both of her children s phones then Mom is the Primary User and she has the right to designate additional Authorized Trackers e g Dad Grandpa Grandma and Aunt Maria Mom can designate the Authorized Trackers from the App using the plus sign icon or from the Amber Alert GPS Portal Using the Amber Alert GPS Portal Mom will be able to customize the access level and the type of Alerts that each Authorized Tracker will receive and how they will receive them 16 Amber Alert GPS Tracker App User Manual Alerts Alerts Main Menu By selecting the Alerts icon on the main menu bar the Managing Alerts page will display From this
14. e line that you d like to learn more about The line will highlight in blue and a details window will display a static map showing the location of the device when the Alert was transmitted Tap or touch the X to close the window weii Verizon 3 26 PM Type of Alert Message Zone In Zone In APN test 1 Fashion Place Q83 B77 at 03 01 02 59pm Ping Where Ping Verification all Verizon 3 26 PM Type of Alert Message L15 N Midvale Salt Lake 1 15 N Midvale Salt Lake my UT US Zone Out Zone Out APN test 1 Walmart Q0 B78 at 03 01 02 48pm Ping Where Ping Verification Zone In Zone In APN test 1 Walmart Q0 B81 at 03 01 02 18pm Midvale Oe Map data 2012 Google SE E Map History Devices Alert History Devices 24 Amber Alert GPS Tracker App User Manual Logout To Logout of the App press the Logout button atl Verizon SS 3 18 PM Click this button if the device has not reported a current location ta EECH e IESS Set VS Contact Je VOU t Us T Cs 3 R H Si OS e O a Map History Devices Alert Help Portal Benefits To explore the benefits available to Portal Members please select the Learn More button and you will be directed to a landing page within www amberalertgps com where you will be able to view tutorials and a complete portal tour If you are ready to purchase a Portal Membership press the Act Now button and you will be directed to a mobile shopping ca
15. eceives by becoming a portal member please select the URL hyperlink You will be directed to a landing page at www amberalertgps com that will enable you to view tutorials and enjoy a complete tour of our portal If you are ready to purchase a Portal Membership you will be directed to a mobile shopping cart to complete your purchase Once your purchase is complete you will need to restart your Tracker App Managing Alerts A ert Options gt 20 In to the Turn Alerts On Off Amber Alert GPS website www amberalertgps com demo lt Advanced Alert Options Discontinue Alerts If you would like to discontinue receiving alerts for the currently selected device you can press the Discontinue Alerts button This will stop you from receiving all alerts Only the Primary User will be able to reinitiate your alerts if you elect to discontinue your alerts To reinitiate Alerts the Primary User must reconfigure the Alerts under the user s profile on the Users page in the Tracking Portal Managing Turn Alert On Off Discontinue Alerts 22 Amber Alert GPS Tracker App User Manual Help Ping If the Amber Alert GPS V3 Device you are monitoring has not reported a current location for an extended period of time you may send the device a Ping which is a way of asking the device you are monitoring to report its current location The Ping will send out a request for a new location Once the Ping button has been pressed
16. o make certain adjustments to your Zone Alerts using your Tracker App By touching the green drop down arrow under the word Zone the following Predefined Zones page will display You will have the ability to turn the Zones ON or OFF from your Tracker App and also designate whether you want to receive the Alerts upon entering or exiting a Zone or both st Le 5 09 PM 19 Amber Alert GPS Tracker App User Manual Bread Crumb Alerts A Breadcrumb Alert is an Alert that is sent to you and other Authorized Trackers on a predefined interval such as every 2 hours The Breadcrumb Alert will notify the Alert recipients of the location of the monitored device at the selected time interval So for example if Mom sets up a 2 hour breadcrumb for Jimmy then Mom and any other Authorized Trackers on Jimmy s device that were specified for Breadcrumb Alerts would receive a Breadcrumb Alert every 2 hours that includes the location of Jimmy s device at that particular point in time Breadcrumbs can be set up in the Tracker App and in the Portal and Breadcrumbs may only be set up for devices that have been granted Portal Membership To modify the Breadcrumb Alert time interval touch or press the desired interval and a green dot will identify your selection The new interval setting will also be reflected on the Amber Alert GPS Portal Ton L 3 54 pm 20 Amber Alert GPS Tracker App User Manual Speed Alerts Speed Alerts may only be se
17. on you will be able to view the descriptive information of the selected Registered Sex Offender Touch the X in the top right corner of the Predator Details box to close the window 1 48 PM Map Satellite Satellite e t 99 99 Out of State Conviction qo CH 8 TaN E SE oer d JO yale 2 f Q ws ans Predator Alerts are based upon data provided by the United States Department of Justice Dru Sjodin National Sex Offender Public Website NSOPW database That website can be found at Wwww nsopw gov The NSOPW expressly warns that it cannot guarantee the accuracy completeness or timeliness of the information drawn from the state registries Accordingly we cannot guarantee the accuracy completeness or timeliness of the data upon which this Service is based 10 Amber Alert GPS Tracker App User Manual Portal Benefits If you press the red Portal Benefits button on the top of the Map page the Portal Benefits window will pop up describing the extra features available to individuals that elect to purchase a Portal Membership 11 45 AM 3 58 PM D Ka ull dr 2 21 PM Portal Benefits Satellite WSs jy Portal Membership Benefits We CH e Track Multiple Devices Track and View the d Locations of Multiple Children if Simultaneously e Customize Multiple Zones Home School c 8 com i Grandma s Soccer Field etc and Receive rin ug Alerts when Zones are Entered or Exited Act Now to
18. or touch the line that you d like to learn more about The line will highlight in blue and a details window will display with a static map displaying the historical location Tap or touch the X to close the details window Details 12 Amber Alert GPS Tracker App User Manual Devices My Devices To view the devices that you are authorized to track press the Devices icon on the menu bar at the bottom of your screen Select the desired device by touching the circle located to the left of the named device It will be identified by a green dot You may only track one device at a time Once you select a particular device to monitor all of the other menu icons will display information for the selected device So for example if you select the device named Liz19 92 then when you go to the Map page you will see the past and current locations for Liz19 92 and if you go to the Alerts page you will see the Alerts that have been set for Liz19 92 If you wish to get information for another device you will need to tap the Devices icon and then select the new device that you would like to monitor AG 6 BEE 14 48 S H gg E GoGo250 gue Trackers GoGo250 Wen euee Trackers C Johnny Geer Trackers Authorized Trackers Johnny Authorized Trackers Ss ei Lizi9 92 Authorized Trackers Liz19 92 A Suzie aol com Chapagnelover notmail com llovemykids cox net GU To view the Authorized Trackers for a particular device press
19. oreover Push Notifications are not necessarily delivered in the correct order If you are not receiving Push Notifications when using the Amber Alert GPS Tracker App try these steps 1 Verify Push Notifications are configured here on the User tab for the target user 2 After installing an App open and log in to the App at least once to begin receiving Push Notifications 3 Check your smartphone settings under notifications to ensure that the Tracker App is configured for Push Notifications 26 Amber Alert GPS Tracker App User Manual
20. other If your Tracker App has been open for a period of time touch the refresh icon in the top left corner of the Map page to update the locations on the Map page If you have paid for Portal Benefits then you will be able to see the Registered Sex Offenders near the tracked device Green map marker Current location Red map marker Past locations i Blue Man icon Predators 11 45 AM S d Ze i 11 48 AM Portal Benefits Portal Benefits lh Map Satellite Map j Satellite Flow cima re m mos D I To view the address of a particular Map pin touch the map pin and an address will be displayed on the screen You have the option of viewing the Map in any of the following map view options Street Satellite or Hybrid Touch on your preferred map view option at the top of the Map page to adjust the Map screen 9 Amber Alert GPS Tracker App User Manual If you have paid for Portal Benefits your Map page will display the home addresses of the 100 sexual predators located closest to the device you are monitoring as drawn from the Dru Sjodin National Sex Offender Registry For example if you are in downtown Denver the closest 100 registered sex offender s residences near your device s location will display When your device changes locations then the registered sex offender s residences near your device will automatically update Sexual predators are identified by a Blue Man icon on your Map page If you touch on a Blue Man ic
21. r phone does not have a current 3G or equivalent wireless or WiFi connection Moreover Push Notifications are not necessarily delivered in the correct order Click here for Troubleshooting Guidelines poe _ Cancel Submit The Primary User can designate the level for each additional Authorized Tracker such as e Alerts Only Access is the lowest level of Authority These Authorized Trackers can t actually see where your child is unless they receive an Alert via email or push notification and then only to the extent of the Alerts that you have specifically selected for that Authorized Tracker to receive They do not have access to the Portal e Limited Access enables the Authorized Tracker to view the information on the Portal and from the Tracker App but they have no ability to modify your settings or Alerts on the Portal e Full Admin Access enables the Authorized Tracker to have the same Portal access as you and is usually reserved for someone like your spouse since they will have the ability to see and modify the Alerts and settings that you have selected for your child Please note the disclaimer for Push Notifications at the end of the manual When selecting Push Notifications for the Authorized Trackers the Email Alert will automatically be sent out for reliability reasons 6 Amber Alert GPS Tracker App User Manual User Login Login After downloading the Tracker App you will need to login If you a
22. rack My Device App and the Tracker App onto the same Smartphone Any phone that has both Apps loaded will be able i to track the location of other devices that are associated with the primary account AND ii to be tracked by individuals that have been identified by the primary user as an Authorized Tracker So for example if Mom and Dad want to be able to find their kids and each other Mom and Dad will load onto their Smartphones both the Tracker App and the Track My Device App This service is only available for users with Portal Membership 3 Amber Alert GPS Tracker App User Manual Password Both the Tracker App and the Track My Device App are free These Apps are limited and will allow you to track only one Smartphone If you would like to track multiple Smartphones add more Authorized Trackers set Zones receive Alerts view Reports and access the many other services available through the Amber Alert GPS Portal you will need to purchase Portal Benefits To learn more about Portal Benefits please refer to page 25 of this manual or go to http www amberalertgps com product_mobile mobile Apps Phone Specifications The following is a list of specifications required to run the Tracker App Please note that if these specifications are not met or if the phone is jail broken the Apps will not perform to stated expectations Please check the updated list of supported phones on our website as we update the list frequently iPhone 3G
23. re the Primary User please use the same user name and password that you used when you downloaded the Track My Device App onto your children s phones Remember that your Username is always your email address IF YOU ARE A PRE EXISTING AMBER ALERT V3 DEVICE CUSTOMER OR IF YOU HAVE ALREADY PURCHASED A PORTAL MEMBERSHIP PLEASE REMEMBER TO USE YOUR EXISTING USERNAME EMAIL AND PASSWORD ai Username Password If you try to login with the wrong user name and password the following screen will appear Amber Username use your email address user domain com Password The login information provided is not valid Ok IDDIEN alsiglrteint lei d z x c visin mi ak return Please try again 7 Amber Alert GPS Tracker App User Manual The first time you successfully login to the Tracker App you will be asked to read and accept the Terms and Conditions of Use Agreement If you select I Agree then the App will automatically take you back to the Map page if you are just tracking one Device or the Devices page if you are tracking more than one Device You will only be required to read and accept the Terms and Conditions once for each App installation If you select I Decline then the login process is incomplete and you will not be able to use the Tracker App 10 25 AM TrackMyDevice Amber Alert GPS Inc Terms amp Conditions of Use Agreement This Terms and Conditions of Use Agreement sets forth the terms and
24. rs Once you select the name of the device that you would like to track please press the Map icon to view the locations of the device you selected 8 lAmber Alert GPS Tracker App User Manual Navigating the App Map The Tracker App has five menu icons that you will use to navigate through the App The icons include Map History Devices Alerts and Help On the iPhone Tracker App the menu icons are located across the bottom of the App screen On the Android Tracker App the menu icons are located across the top of the App screen You may navigate through the Tracker App by touching any of the icons at the bottom of the screen If you are linked to multiple devices then immediately after you login the Devices page will be displayed and you will select the device that you desire to monitor If you are linked to only one tracked device then immediately after you login the Map page will be displayed Map Page The Map page allows you to view the current location of the selected device Each time you navigate to the Map page you should see 4 red stars and 1 green stars The green star represents the current location of the selected device The red stars represent the four prior locations of the selected device If the individual you are tracking has been in the same location for a significant period of time you may only see one green star on the Map because the stars will layer on top of each
25. rt to complete your purchase of a Portal Membership Once your purchase is complete you will need to restart your Tracker App PAT ull A 2 21 PM REKT 3 40 PM Enjoy Portal Membership Benefits Now on Amber Alert GPS secure mom friendly Tracking Portal c 8 com Family Plan Act Now to Receive Portal Benefits Track ALL of your loved ones with the x Family Plan for just 6 99 month e Up to 6 Tracked Devices e Multiple Trackers All Alerts o Zones Alerts o Predator Alerts o Speed Alerts o Breadcrumbing Single Plan 25 Amber Alert GPS Tracker App User Manual Push Notification Disclaimer Push Notifications work only when configured correctly on the device and when the device has a current 3G or equivalent wireless connection or current WiFi connection Push Notifications are NOT reliable and accordingly Amber Alert GPS will only authorize the use of Push Notifications in conjunction with email notifications the delivery of which are significantly more reliable Push Notifications are sent through the Apple Push Notification Service APNS or Google C2DM service not through your Smartphone carrier Unlike text messages SMS and email there is no queue for Push Notifications and no system to confirm delivery Push Notifications will not be delivered if i your phone is turned off ii the App is disabled or uninstalled or iii your phone does not have a current 3G or equivalent wireless or WiFi connection M
26. t up for devices that have been granted Portal Membership A Speed Alert is an Alert that is sent to you and any other Authorized Trackers you have designated every time the monitored device exceeds the maximum speed you have selected So for example if Dad sets the maximum speed at 55mph then Dad and any other Authorized Trackers on Jimmy s device that were specified for Speed Alerts would receive a Speed Alert whenever the device exceeds 55 mph The Speed Alert will include the location of Jimmy s device at the time the Speed Alert is generated It is important to recognize that Speed Alert accuracy is directly affected by the reporting time interval of the monitored Smartphone If the monitoring interval is 15 minutes and Jimmy exceeds 55 mph during the 15 minute interval but returns to a speed below 55mph before the reporting interval concludes then it is likely that a Speed Alert will not be triggered under those circumstances To modify the Speed Alert touch or press the desired maximum speed and a green dot will identify your selection The new Speed Alert setting will also be reflected on the Amber Alert GPS Portal 3 gt KE 21 Amber Alert GPS Tracker App User Manual Advanced Alert Options App users who are not Portal Members and are interested in learning more about the benefits that are available to Portal Members may select the Advanced Alert Options button on the Managing Alerts page To explore the benefits one r
27. would download the Track My Device App on their Smartphone and then download the Tracker App on your own Smartphone If your spouse is also interested in keeping track of your teenager and provided you have a Portal Membership then your spouse would also load the Tracker App on his her Smartphone You can link your spouse to your account by adding him her as an Authorized Tracker If you want to designate more than one person i e in addition to yourself as an Authorized Tracker you will need to purchase a Portal Membership REMEMBER the Track My Device App needs to be installed and registered prior to downloading the Tracker App VERY IMPORTANT If you are the primary user i e Mom or Dad loading the Track My Device Apps on your kids phones you must use the same username and password when you download the Track My Device App on each of your kids phones and when you download the Tracker App onto your phone This will link all of your accounts together so that you can view all of your children from a single login So for example if your username is cc cox net and your password is Kiki7900 then you will use that username and password when you download and register the Track My Device App on each your three children s phones and you would use the same username and password when you downloaded the Tracker App onto your own phone VERY IMPORTANT If you are a Portal Member you may if desired load both the T
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