Operating the Printer
Contents
1. Bar Code Label Printer User s Manual Chapter 2 Operating the Printer If you are using a narrow roll of media less than 7 62 centimeters 3 inches insert the media support between the roll of media and the supply roll retainer before securing it 3600 Z Note The 3600 printer does not require the use of the media support Media roll Supply roll retainer __ Supply roll post Media support Upper media guide Edge fi A guide Head lift lever 3XXXU 027 Media access door Self strip Rewinder assist roller clasp 5 Unscrew the edge guide and slide it to the outer edge of the lower media guide Screw it in place If you are replacing the empty media roll with a new roll of the same width you do not need to adjust the edge guide 6 Pull down on the lower media guide to allow easy access to the media path 7 Unroll several inches of media insert it between the upper media guide and the lower media guide and out the front of the printer 8 Release the lower media guide and adjust the edge guide to position the media firmly against the inside wall of the printer 9 Pull out 25 4 to 30 48 centimeters 10 to 12 inches of media and remove the exposed labels from the media liner 10 Open the media access door and thread the media liner under the self strip assist roller and over the rewinder hub in a clockwise direction 11 Remove the clasp from the rewinder hub and wind approximately 5 02. Replace the media and ribbon Engage the printhead by rotating the head lift lever counterclockwise until it locks in place If you are finished cleaning replace the media cover 3400 3440 and 3600 Bar Code Label Printer User s Manual 35 Chapter 3 Maintaining the Printer Cleaning the Printer Covers Use a general purpose cleaner soapy water mild detergent to clean the printer covers Do not use abrasive cleansers or solvents Be sure to clean the transparent panel on the media cover so that the media supply inside the printer is visible when you close the cover Cleaning the Drive Roller and Tear Bar Cleaning the drive roller and tear bar preserves print quality by maintaining close contact between the media and the printhead To clean the drive roller and tear bar 1 Turn the On Off switch to the off position and remove the power cord Remove the media cover Rotate the head lift lever clockwise to release the printhead Remove the media and ribbon if necessary wu A Ww N Clean the drive roller by using a cloth dampened with isopropyl alcohol Move the cloth over the drive roller in a side to side motion as shown Make sure to rotate the roller so that you can clean all areas the entire drive roller surface Z Note Rotating the TTR assist roller toward you enables you to clean 3XXXU 034 6 Clean both sides of the tear bar with a cloth dampened with isopropyl alcohol Remove all traces of dust
3. to refer to it when loading media in the future Loading Media for Self Strip Printing 20 Use self strip printing in applications where you want to apply labels to a surface immediately After printing a label the printer prints out the label with the backing removed The rewinder hub collects the backing after it passes over the self strip assist roller The rewinder hub can hold the backing from an entire roll of media For the 3400C printer self strip printing is an option that you order with your printer Self strip printing is standard on the 3400B Note You should find a small label with a three digit sensitivity number printed on it attached to your roll of media or a 15 digit number stamped on the side of the media roll Save this information You will need it to set the correct media sensitivity number For help see Setting the Media Sensitivity Number on page 25 To load self strip media 1 Raise the printhead by rotating the head lift lever clockwise until the printhead disengages 2 Turn the supply roll retainer counterclockwise to release it and slide it to the outer end of the supply roll post Turn it clockwise to lock it in place 3 Place the media roll on the supply roll post and position it firmly against the inside wall of the printer 4 Turn the supply roll retainer counterclockwise and slide it up to the edge of the media roll Turn the supply roll retainer clockwise to secure 3400 3440 and 3600
4. 3600 Bar Code Label Printer User s Manual 37 Chapter 3 Maintaining the Printer Cleaning the Label Sensors Three label sensors on the printer require regular cleaning e Label taken sensor e Label mark sensor e Label gap sensor To clean the label sensors 1 Turn the On Off switch to the off position and remove the power cord 2 Remove the media cover 3 Rotate the head lift lever clockwise to release the printhead Rotating the head lift lever raises the printhead to allow access to the label mark sensor 4 Remove the media and ribbon if necessary 5 Clean the label taken sensor with a cotton swab moistened with isopropyl alcohol Label taken i sensor Label mark sensor Lower media guide NY Upper media guide pe underside 5 T Cleaning x brush Se 3XXXU 036 38 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 3 Maintaining the Printer 6 Pull down on the lower media guide to expose the label gap sensor Using a cleaning brush or vacuum remove all debris and dust from the label gap sensor 7 Clean the label gap sensor with a cotton swab and alcohol 8 Replace the media and ribbon 9 Engage the printhead by rotating the head lift lever counterclockwise until it locks in place 10 Replace the media cover 3400 3440 and 3600 Bar Code Label Printer User s Manual 39
5. 8 centimeters 2 inches of media liner clockwise over the rewinder hub 3400 3440 and 3600 Bar Code Label Printer User s Manual 21 Chapter 2 Operating the Printer 12 Secure the media to the rewinder hub by snapping the rewinder clasp onto the rewinder hub Turn the rewinder hub clockwise to remove all slack from the media liner between the tear bar and the rewinder hub 13 Close the media access door 14 Rotate the head lift lever counterclockwise until it locks 15 Use PrintSet your third party software or the IPL command set to enable self strip and the label taken sensor Refer to the PrintSet online help your third party documentation or the ZPL Programming Reference Manual P N 066396 for help 16 Press the Feed Pause button to advance a label through the printer Grasp the leading edge of the label where it has separated from the backing and pull it away from the printer 17 Replace the printer cover The printer is now ready to print labels Loading Thermal Transfer Ribbon eg 22 If you plan to use thermal transfer mode you must install a thermal transfer ribbon TTR to print in thermal transfer mode Note Save the packaging that your ribbon came in Attached to the ribbon packaging is a small label with a three digit sensitivity number printed on it You need this information to set the correct media sensitivity number Refer to the next section Setting the Media Sensitivity Number for more infor
6. Chapter 2 Operating the Printer Learning How to Operate the Printer To operate the printer you need to understand e how light emitting diodes LEDs help you monitor the status of the printer and the various tasks the Feed Pause button performs e how to load roll media thermal transfer ribbon and the procedure for using the self strip option e how to optimize print quality and print speed e the different methods for transferring information from the host to the printer and from the printer to the host Understanding the Front Panel Use this section to understand the function of the front panel LEDs and the Feed Pause button i N Power Data Alert O Empty Pause _ Feed Pause ka 3XXXU 024 Front panel This illustration shows the front panel LEDs and the Feed Pause button Understanding the Front Panel LEDs You can use the front panel LEDs to monitor the status of the printer and troubleshoot the printer 16 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 2 Operating the Printer enero LED State Indication Power Data Off Power off Green LED__ ____ Power Data On Power on Flashing Receiving data Orange LED Alert Off Printing or idle Alert Flashing Over temperature Yelow LED Empty Pause On System fault Off Printing or idle Empty Pause Flashing Paused Feed Pause On Media fault Q LED states This illust
7. ader from the new thermal transfer ribbon roll and unwind the end of the ribbon approximately 20 32 centimeters 8 inches The edge of the ribbon has a leader with an adhesive strip on the leader edge for guiding the ribbon through the printhead mechanism 4 Slide the roll of thermal transfer ribbon onto the ribbon supply hub with the ribbon roll winding clockwise 3400 3440 and 3600 Bar Code Label Printer User s Manual 23 Chapter 2 Operating the Printer N 10 Thermal transfer Empty ribbon ribbon Ribbon rewind hub Head lift lever TTR assist 3XXXU 028 Printhead roller Route the ribbon leader through the printer mechanism as shown in the above illustration Make sure the ribbon runs above the upper media guide The shiny side of the ribbon must come in contact with the printhead Attach the leader from the new thermal transfer ribbon roll to the empty ribbon core using the adhesive strip on the leader edge Wind the ribbon rewind hub clockwise until the ribbon runs smoothly through the printhead mechanism and the leader moves past the printhead Rotate the head lift lever counterclockwise until it locks Enable thermal transfer printing by setting DIP switch 8 on the bottom bank of switches to the on position For help see Configuring the Serial Port for Communications on page 11 Press the Feed Pause button to advance the ribbon through the printer 11 Clos
8. e the printer The printer is now ready to print Z Note When replacing the thermal transfer ribbon roll in the future use the empty ribbon supply core as the new rewinder core 24 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 3 Maintaining the Printer Cleaning the Printhead Caution 34 In order for the printhead to provide good print quality it must maintain close contact with the media Therefore cleaning media debris from the printhead is very important Clean after every roll or 152 meters 6 000 inches of media or when necessary There are two ways to clean the printhead e Use the cleaning card e Use a cotton swab and isopropyl alcohol Do not use sharp objects such as knives or screwdrivers to scrape the printhead clean Cleaning with sharp objects will damage the printhead Clean with only a cotton swab or a clean lint free cloth or tissue damp with isopropyl alcohol Attention N utilisez pas d objets pointus tels que couteaux ou tournevis pour nettoyer la t te d imprimante Nettoyer avec des objets pointus endommagera la t te d imprimante Nettoyez la seulement avec de la ouate ou avec un linge propre et libre de peluches humect avec de l alcool disopropyl To clean the printhead using the cleaning card 1 Turn off the printer and remove the power cord 2 Remove the media cover 3 Disengage the printhead by rotating the head lift lever clockwise until the printh
9. ead releases This raises the printhead so that you can clean it 4 Remove the media and ribbon 5 Open pouch and remove cleaning card 6 Insert cleaning card into the printer following the media path Head lift Upper lever media guide fs ee wee Cleaning card Edge Lower 3XXXU031 eps guide media guide 3400 3440 and 3600 Bar Code Label Printer User s Manual 9 10 11 Chapter 3 Maintaining the Printer Engage the printhead by rotating the head lift lever counterclockwise until it locks in place Use one hand to hold the printer and use the other hand to pull the cleaning card forward until you have pulled the entire card through the media path Repeat Steps 6 through 8 Dispose of the cleaning card properly If you are finished cleaning replace the media cover To clean the printhead using a cotton swab and isopropyl alcohol 1 2 3 Turn the On Off switch to the off position and remove the power cord Remove the media cover Rotate the head lift lever clockwise until the printhead releases Rotating the head lift lever raises the printhead to allow for cleaning Remove the media and ribbon if necessary Use a cotton swab moistened with alcohol to remove any dirt adhesive or debris from the print surface on the bottom of the printhead Ribbon hub roll post 3XXXU 033 Wait 5 to 10 seconds for the print surface to dry
10. er clockwise to secure 5 Pull down on the lower media guide to allow easy access to the media path Make sure that the edge guide slides all the way to the outer edge of the lower media guide 6 Insert the label stock through the printer mechanism as shown Make sure the label passes between the upper and lower media guides The front edge of the media should pass over the tear bar and out the front of the printer 7 Release the lower media guide and adjust the edge guide to position the media firmly against the inside wall of the printer If you are using thermal transfer media refer to Loading Thermal Transfer Ribbon on page 22 before you finish performing this procedure 3400 3440 and 3600 Bar Code Label Printer User s Manual 19 Chapter 2 Operating the Printer 8 Lower the printhead by rotating the head lift lever counterclockwise until it locks 9 Use PrintSet your third party software or the IPL command set to configure the printer for the kind of media you are using continuous or mark label Refer to the PrintSet online help your third party documentation or the JPL Programming Reference Manual P N 066396 for help 10 Press Feed Pause to advance several inches of media through the printer and out the label opening in the front cover Your printer is now ready to print labels Note Refer to the label located on the inside of the media cover for directions on loading media For your convenience you may want
11. how to load media for straight through print mode using a roll of direct thermal or thermal transfer label media The default setting for the printer is direct thermal mode use PrintSet to change the printer to thermal transfer mode To load the media 1 Raise the printhead by rotating the head lift lever clockwise until the printhead disengages 2 Turn the supply roll retainer counterclockwise to release it and then slide it to the outer end of the supply roll post 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 2 Operating the Printer If you are replacing the empty media roll with a new roll of the same width you do not need to adjust the edge guide or the supply roll retainer 3 Place the media roll on the supply roll post and position it firmly against the printer If you are using a narrow roll of media less than 7 62 centimeters 3 inches insert the media support between the roll of media and the supply roll retainer before securing it 3600 Z Note The 3600 printer does not require the use of the media support Head lift Upper lever media guide Ngaia Media roll Media backing Supply roll post a _ Supply roll retainer I l 1 I H aL Media h support t a Edge guide L aw or 3XXXU 026 media guide 4 Slide the supply roll retainer up to the edge of the media roll and turn the supply roll retain
12. mation If you have a 3400 printer the core of your thermal transfer ribbon is either made of cardboard or plastic You need to use the correct core locking brackets for your ribbon core The printer ships from the factory with the cardboard core locking brackets already attached However the plastic core locking brackets are included in the shipping contents Note If you do not use the correct core locking brackets you may experience printing problems or possible damage to the printer To change the cardboard core locking brackets to plastic core locking brackets 1 Pull up on the middle of the cardboard core locking bracket P N 065375 while pushing down on one end with your index finger until the end of the bracket is free of the ribbon hub 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 2 Operating the Printer Core locking bracket Bracket slot 2 Remove the other end of the bracket from the ribbon hub 3 Slide one end of the plastic core locking bracket P N 066792 into a bracket slot on the ribbon hub 4 Lift up on the middle of the bracket and use your index finger to slide the other end of the bracket into the remaining bracket slot on the ribbon hub To load thermal transfer ribbon 1 Raise the printhead by rotating the head lift lever clockwise until the printhead disengages 2 Place the empty ribbon core that came with the printer onto the ribbon rewind hub 3 Detach the le
13. paper and adhesive 7 Replace the media and ribbon 36 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 3 Maintaining the Printer 8 Engage the printhead by turning the head lift lever counterclockwise until the printhead locks 9 If you are finished cleaning replace the media cover Cleaning the Media Guides and Media Path You should clean the media guides and media path regularly to keep debris off the media surface and printhead where irregularities can spoil print quality or damage the printhead Cleaning the guides also prevents the media from skewing or improperly tracking as it travels through the paper path which can result in smeared images and print off the side of the label Always clean the media guides immediately after a label jam in the printer To clean the media guides and media path 1 Turn the On Off switch to the off position and remove the power cord Remove the media cover 2 3 Remove the media and ribbon if necessary 4 Pull down on the lower media guide to open up the media path 3XXXU 035 5 Use the cloth moistened with isopropyl alcohol to clean the upper and lower media guides Be sure to remove all traces of debris Release the lower media guide 6 Remove all traces of dust paper and adhesive from the media path with a soft bristle brush or vacuum 7 Replace the media and ribbon 8 If you are finished cleaning replace the media cover 3400 3440 and
14. ps printing 17 Chapter 2 Operating the Printer Feed Pause Button Functions continued Printer Mode You Want To What to Do Turned on for Print the hardware Press and hold the Feed Pause the first time configuration label button See Printing the Hardware Configuration Test Label on page 7 for more information Loading Media Into the Printer You can load media into the printer in three different ways e Straight through printing with roll media e Self strip printing with roll media e Fanfold printing See Loading Media for Fanfold Printing on page 5 You can load media with the printer power turned on or off The following procedures for loading media assume that you have turned the printer on Loading Roll Media for Straight Through Printing 18 4 In straight through printing you load a roll of media on the supply roll post and feed it straight through the printer mechanism and out the front of the printer As the printer completes the printing of individual labels you can remove them from the roll by pulling them down across the tear bar Note You should find a small label with a three digit sensitivity number printed on it attached to your roll of media or a 15 digit number stamped on the side of the media roll Save this information You will need it to set the correct media sensitivity number For help see Setting the Media Sensitivity Number on page 25 The next instructions cover
15. ration shows what each LED state indicates 3XXXU 025 Note The green LED on the 3600 printer front panel reads Power It does not flash to indicate receiving data LED States for Problems LED State If the printer overheats the Alert flashes and the printer stops Do not try to troubleshoot or adjust the printer just allow the printer enough time to cool down and it will resume operation on its own Problem Over Temperature Media or System Faults If the Empty Pause or the Alert LED remains on your printer is experiencing a media or system fault For help see Chapter 4 Troubleshooting Using the Feed Pause Button The Feed Pause button located on the front of the printer performs several functions depending on the mode of the printer Feed Pause Button Functions Printer Mode You Want To What to Do Idle Feed out one label or Press and release the Feed Pause button a minimum specified amount of media Continuously feed Press and hold the Feed Pause button When media you release the button the media stops feeding Take the printer Press the Feed Pause button twice Press the offline button again to bring the printer online Printing Pause the printer Press and release the Feed Pause button Press Cancel the current print job 3400 3440 and 3600 Bar Code Label Printer User s Manual and release the button again to resume printing Press and hold the Feed Pause button until the printer sto
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