New CostaClick User Manual
Contents
1. email us Faq News News Trade news Request for information and promotional materials Request Download Costa Logos User manual Online booking f Back to Homepage amp Exit o al3ja m w 5 Select catego At this stage you have already selected your cruise Now you have to enter the number of TERR their ages specify type of passengers Individuals Honeymooner etc and choose the required cabin category The cabin number is not compulsory specify it only if you want to request a particular cabin number Itinerary details Grecian Splendour II Duration 07dd Ship Costa Classica Destination Mediterranean Departure Port VENICE date 19 06 2005 Arrival Port VENICE date 26 06 2005 fz z Passenger 1 Passenger af Age must correspond to effective age of passengers Number of Customers Age of Customers Type of Customers Select type of Client CostaClub M Cabin Number Facility WARNING Before selecting cabin type we suggest you refresh eee by clicking on the button here on the right This way you will be able to view real current availability Category Description Choose suite with balcony 2 beds outside Category Category ideo O 2 beds outside 2 beds outside 2 beds outside 2 beds inside 2 beds inside 0 0 0 9 9 9 919 9 0 2 beds inside m a Gt ce 2 beds inside 2 beds inside 01 aalis2. ji News number Trade news Request for information and promotional materials Request Compulsory field Download Costa Logos User manual ADDITIONAL SERVICES Report To view your own productivity with Costa Cruises you have to enter the two reference dates that include the period that you want to check on and click on View You can refine the search further by choosing a particular ship With this function you can check all the reservations that you have booked with Costa Crociere and not only the ones that you have done in Costaclick 12 c CostaClick GOM Costa Main services Operation Report f Back to Homepage amp Exit Booking i Saas Here you can check the productivity of your agency processing reports according to a date or according to a specific ship Promotions calendar REPORT SEARCH 2 Managing reservations z x x z z r 7 In this section you can check your pedin with Costa Cruises You will be able to search only For reservation confirmed and on option Cancelled reservations wont be anymore displayed Ticket search engine Agency details User management Ti Processing agency details d Insert Logo Change password On the reports you will Find details about all the cruises and all the extra services flights transfers hotels insurances commissions you have sold with us In all the reports the port charges are not included o display spe
3. single inside 10 All fields marked with an asterisk are compulsory m oe G Costa Crociere 5 p 4 Help Desk 39 010 5483887 Minimum system requirements Contact Helpdesk 4 Select cabin On this screen you can choose from various cabins corresponding to the category you selected Before choosing you can visit them virtually and show a 360 panoramic shot of them to your customer by clicking on the category video icon The ship plan allows you to locate the exact position of the cabin on deck After selecting the cabin you have to enter the passenger s name and surname and click on make an option Please note in order to view the cabin film you must have Apple Quick Time software which can be downloaded for free Osta cruises CostaClick SOM Online booking Main services f Back to Homepage amp Exit Booking Promotions calendar Managing reservations Report Ticket search engine Agency details User management na ajja a Pe eaba Now you just have to enter the Name and Surname of the first passenger and select one of the cabins on offer Processing agency details a ee d Itinerary details Grecian Splendour II Duration 07dd gE p z A roe Ship Costa Classica Destination Mediterranean Help Desk ee us Departure Port VENICE date 19 06 2005 Fag Arrival Port VENICE date 26 06 2005 News Number of Customers 2 Adults News Type of
4. step Costa Crociere 5 p 4 Help Desk 39 010 5483887 Minimum system requirements Contact Helpdesk 11 Managing reservations Any time with this feature you can retrieve a reservation consult it add passengers personal details to it complete it or confirm it To search for a reservation you have to click on Managing reservations on the menu This page has two fields to be filled in surname mandatory field and reservation number optional field Once you ve filled in the search parameters you just have to click on Search to view a list of reservations that correspond to the filters you have set By choosing the reservation and clicking on View reservation you can visualize it and make any necessary changes CostaClick 3OM Costa P P Managing reservations Main services gng Booking In this section you can search both your reservations in option mode and those that have been confirmed Promotions calendar To search for them you will have to enter the surname of the reference passenger for the reservation and the reservation Managing reservations number if you have it Report Ticket search engine Agency details User management RESERVATION SEARCH 2 Processing agency details Insert Logo You must enter the surname and reference number of the reservation you are searching for Change password Help Desk email us Surname Rossi Faq News Reservation
5. time but only every 4 hours In the following steps you will Insert Logo be able to check the real availability Change password Green means good availability yellow low availability red no availability The telephone symbol means that that Help Desk cruise is for sale only through the Contact Centre on 390105483887 email us Faq Availability from 15 06 2005 to 30 06 2005 News News Trade news Ship Northern D ten Baltic Heritage CostaEuropa 16 06 2005 11 AMSTERDAM O Mediterranean Canary Islands Costa Romantica 18 06 2005 SAVONA a O Request for information and promotional materials Reguest an Norwegian Fjords Costa Atlantica 19 06 2005 COPENHAGEN urope Download Mediterranean Riviera Highlights I Costa Fortuna 19 06 2005 SAVONA Mediterranean Ancient Treasures Medik 19 06 2005 VENICE recian Splendour II 19 06 2005 VENICE Grecian Splendour I Costa Victoria 20 06 2005 07 VENICE Mockorranean Costa Tropicale 20 06 2005 07 CIVITAVECCHIA Rivieras amp Rome Costa Magica 20 06 2005 07 SAVONA Spitzbergen Costa Allegra 20 06 2005 14 AMSTERDAM m Baltic Capitals Costa Atlantica 26 06 2005 COPENHAGEN Costa Logos User manual Costa Classica Mediterranean Mediterranean Mediterranean Mediterranean Northern Europe Northern Europe Medite
6. to using CostaClick net MAIN SERVICES o book a cruise or to simply view availability for one or more departures just click on the booking key or on the promotion calendar key in the menu on the top left hand side 1 Search for cruise To catty out a search you need to enter at least the first departure date If you need to check availability for a fixed time period you have to enter both dates Please bear in mind that the time range cannot be more than one month Other optional details are destination ship and port the more details you enter the narrower the search becomes gc CostaClick OM Costa Online booking Main services fl Back to Homepage amp Exit Booking Welcome to the new Costa Cruises online booking system Promotions calendar Here you will be able to check the availability of our ships choose an option and oan a cruise in a matter of minutes Managing reservations In all steps of the booking process you will have the aon of a Help button indicated Ea fone In any case you can always make use of the Help Desk on 390105483887 from Monday to Friday from 9 00 a m to 6 00 p m Ticket search engine Happy surfina Agency details aja E 4 5 6 User management Processing agency details Insert Logo 1 Search for Cruise Change password Online booking Help Desk a a ail nis In order to find a cruise you must enter a departure date TF you want to make a mor
7. COSTA CROCIERE S P A New CostaClick User Manual CostaClicK OM Costa NEW Launching of the Online booking s website Costa Cruises launches its booking s website dedicated exclusively to the travel agents Costa Cruises proud to be the first shipping company in the world to obtain the Best4 certification Certification Best4 attests respect of the highest international standards in Quality Safety Environment and Social Accountability e gt Help Des Costaclick be is a website Visit the Costa Internet Discover all the secrets of If you re a travel agent for Costa Cruises partner site our ships Come on board and you d like more Travel Agencies and enjoy virtual tours information Continue Continue and pictures Continue Continue Costa Crociere 5 p 4 Add to favourites Minimum system requirements Contact Helpdesk Costa Crociere S p a Via XII ottobre 2 16100 Genova Italy Contents MAIN SERVICES Booking Search for cruise Select a cruise Select category Select cabin un FB U N e Define reservation 6 Confirm reservation Promotions calendar Managing reservations ADDITIONAL SERVICES Report Ticket Search Engine AGENCY DETAILS User management Processing Agency details Insert Logo Change password Help desk Request for information and promotional materials O N O U N Be 10 12 13 14 16 17 18 19 20 20 COSTA CROCIERE S P A Quick guide
8. Customers Individual Trade news Request for information and promotional materials Request Download Costa Logos User manual Cabin category 03 Enter personal details Enter the name and surname of the first passenger as specified on the ID document valid For Foreign travel Surname Rossi Name Mario n E O All fields marked by an asterisk are compulsory EA choose an option Costa Crociere 5 p 4 Help Desk 39 010 5483887 Minimum system requirements Contact Helpdesk 5 Define reservation The reservation has been selected and the system gives you the reservation number file number and the option date At this point you can e Exit and if needed confirm the reservation at another time by retrieving it from Managing reservation e Enter passengers personal details to complete the option by clicking on Save data e Confirm the reservation after filling in personal details by clicking on Confirm reservation e Delete the option by clicking on the Delete option icon e Start a new booking by clicking on the Start a new booking icon You can also view your commission by clicking on the View your commission icon on the left In the price details are specified the total price for the cabin inclusive of discounts port charges and insurances The system gives you also the details about the discounts and the promotions applied on the rese
9. Duration 7dd News Ship Costa Classica Destination Mediterranean News Trade news Departure Port VENICE date 19 06 2005 Arrival Port vENICE date 26 06 2005 Request for information and promotional materials Number of Customers 2 Adults Request Type of Customers IND Cabin category 03 Download Cabin Number 5106 Costa Logos User manual First Guest s Details Name Surname Mario Rossi Travel document number Date of birth 01 12 1970 Sex Male Type Adult Nationality African Place of issue Date of issue Expiry date Class Individual Meal sitting First duty Second Guest s Details Name Surname Giovanna Rossi Travel document number Date of birth 12 10 1980 Sex Female Type Adult Nationality Albanian Place of issue Date of issue Expiry date Class Individual Meal sitting First duty Reservation 2100589 _ Description Total _ Total for Cabin 1 904 00 Port Taxes 200 00 Reservation total 2 124 00 Applied promotions and discounts Early booking 20 All Fields marked by an asterisk are compulsory View your commission Start new booking ontact Helpdesk P ro mM Costa Crociere 5 p 4 Help Desk 39 010 5483887 Minimum system requirements otions calendar To view what type of promotions are available at a given time you have to select the month and the destination from the predefined ones in the d
10. Free child Atlantica DEERE Oo Early booking 20 Romantica Request for information and promotional materials Reguest het Mediterranea Download Costa Logos User manual Magica ays es ee CSu L91 L14 AS 6 Pe ee en est ete peel ad Ps VCE VCE omm0m00a01r10r10 Aegean Delight Aegean Highlights Ancient Treasures Canary Islands Eastern Treasures Grecian Splendour I Grecian Splendour II Mediterranean Colors Mediterranean Islands cw Riviera Highlights I SYN Rivieras amp Rome SVN SYN SVN SYN The availability displayed on cruise detail is updated every four hours IF you want to see the availability of each single category updated in real time please continue to the Following step Costa Crociere 5 p 4 Help Desk 39 010 5483887 Minimum system requirements Contact Helpdesk AO E2 ESA CAA LS MSA LIA MAS AG i Oe eee re eet ed pe a Aegean Delight VCE VCE VCE Aegean Highlights cry Ancient Treasures Canary Islands a Eastern Treasures RTENE ri E Grecian Splendour I WCE VCE Dep arture port VENICE Grecian Splendour IT Departure date 09 05 2005 Mediterranean Colors SYN Duration 7 Mediterranean Islands 7 Riviera Highlights I SVN Special offers SVN Rivieras amp Rome Sv Honeymoon Syn The availability displayed on cruise detail is updated every four hours IF you want to see the availability of each single category updated in real time please continue to the Following
11. Homepage amp Exit Booking Promotions calendar Search for agency REQUEST FOR INFORMATIONAL AND PROMOTIONAL MATERIAL 2 Ticket search engine In this section you can request all the information and promotional materials you need Agency details Change password Agency Country Manager EU Help Desk P Region email us Fag Email onlinenewusers costa it Name of applicant Country Manager ewe Role i Count News ole in agency Country manager Trade news Telephone Request for information and promotional materials Print cataloques Type of material rears Catalogo Mediterraneo Nord Europa e Transatlantiche 2004 Request l Download Catalogo Nord Europa 2004 Costa Logos Catalogo Viaggi di Nozze 2004 User manual Incentive e Meeting Catalogo Incentive e Meeting CD Rom Incentive e Meeting Video DYD VHS di prodotto Video DVD di prodotto Notes a i EEEN Send request for cataloa Costa Crociere 5 p 4 Help Desk 39 010 5483887 Minimum system requirements Contact Helpdesk 20 Cc CostaClick OM Costa Main services Promotional materials f Back to Homepage amp Exit D Booking In this section you can view and print the catalogue you need Promotions calendar Search for agency Tekst search PRINT CATALOGUES 2 Agency details Change password Help Desk Type of material Open Print email us Fag Summer 2005 Catalog
12. ach employee is assigned a username and password which allows the system to recognise the person who making the reservation This is an additional tool that CostaClick offers as a guarantee of its services to users The representative can create more users sales assistants who will have access to CostaClick He or she can then remove users or authorise them to have access to certain features In order to manage users the agency representative just has to access the system and click on User Management from the left hand side of the main page A list of existing users appears To remove a user you just have to select him or her by checking the Choose column corresponding to the desired user and then click on Eliminate user at the bottom A request to confirm the operation appears and if you click on OK the user is removed and can no longer access CostaClick with his or her username and password To change a user s profile you just have to choose him or her and click on Change user in the following screen you have to change his or her details inserting his or her password and save them by clicking on Confirm change To create a new user just click on Create new user A new page appears where you have to enter all the user s details Also the following duties can be assigned to each user by clicking on the relevant boxes e CREATING AND MANAGING RESERVATIONS the sales assistant is authori
13. cific reports about a particular cruise you have to fill in the blank spaces with the ships departure ates Help Desk email us month 01 year 2005 wj to ddf3i monthf12 year 2005 m Fag News All ships News Ail shins Trade news Request for information and promotional materials Request mandatory fields jesse Hiss tuna Download osta Magica retin E Costa Logos Costa Mediterranea Search User manual Costa Romantica Costa Tropicale Costa Crociere 5 p 4 Help Desk 39 010 5483887 Minimum system requirements Contact Helpdesk Ticket Search Engine With this function you can check where the travel documents for a specific reservation are Of course the reservation has to be already processed by our Ticketing Department Filling in the black space of Booking number with the reservation number you want to check and then pressing on search the system displays the next page where clicking on the shipment s number you will be automatically connected with the web site of our pony express that will show you the information about the delivery 13 CostaClick OM Costa i s Travel documents search Main services Booking In this section you will be able to follow the shipment of travel documents of your clients inserting the booking number The A system will indicate which documents have been sent Managing reservations If the travel documents have been sent with express co
14. e specific request indicating a ship a departure port and a destination the search Faq engine will help you find an aya News re News Date dd month year D to dd month yearf Trade news Destination All destina Request for information and promotional materials Request Ship Jat ships se Download Costa Logos Port fall ports x User manual All Fields marked with an asterisk are compulsory Costa Crociere 5 p 4 Help Desk 39 010 5483887 Minimum system requirements Contact Helpdesk COSTA CROCIERE S P A 2 Select a cruise This page shows the departures during the requested period Here you select the departure that you wish to check and click on Continue in the bottom right hand cornet The Back button allows you to go back to the previous page and start a new search with whatever parameters you wish If you click on the name of the Itinerary details you can see the ship s route and you will be able to print it CostaClick OM Costa Main services Online booking f Back to Homepage amp Exit Booking Promotions calendar Managing reservations 2 mae 0 2 34 e amp Ticket search engi __Ticket search engine _ 2 Select Cruise A Agency details The cruises on offer are those available in the period of time you specified in the previous step User management Processing agency details In this step the availability shown is not updated in real
15. hip Indeed Costa Click opens a pop up visualizing an image of the deck where the cabin is indicating the precise position with a flashing little ball If you ask for a cabin that does not exist the system will show you an empty pop up It is also possible to ask for a cabin with a particular facility a cabin with double bed or a cabin for disabled persons If you have chosen on Type of Customers Honeymooner the system selects automatically just cabins with the double bed facility Here you can check Updated If you click here the system gives you a list of all the ship categories availability indicating which are available and which are not marked with a green or red square respectively Then you choose the category and click on the Continue icon ot click on Continue To click here first you have to choose the category you want and then click on Continue if available the system gives you a choice of cabins for the pre selected category otherwise if they are not available you have to go back and choose again ot click on Back If you click here it takes you back to the previous page with the list of suggested cruises where you can make a new selection Sta CRUISES Main services ing Eok Promotions calendar Managing reservations Report Ticket search engine Agency details User management Processing agency details Insert Logo Change password Help Desk
16. naging reservations MANAGEMENT OF AGENCY DETAILS Personal details change Report Ticket search engine Main services Agency Name SCANDINAVIAN CRUISE CENTER Agency details Agency Code DK109905 User management s P Processing agency details Na Joxioss05 Insert Logo Change password Surname Jok109905 Help Desk email us Faq Company name SCANDINAVIAN CRUISE OS ak Network INDEPENDENT Trade news 7 P Address Strandvejen 6 City copenhagen Request for information and promotional materials Request Postcode ZIP Jok 2100 Download Costa Logos peses User manual Telephone 656145145 Fax Jis4siz Website Email sd sFab ig Costa Crociere 5 p 4 Help Desk 39 010 5483887 Minimum system requirements Contact Helpdesk Insert logo CostaClick can be personalised if you insert your own logo which must be one that is saved on your PC To insert it click on Browse to look for the file in the right folder and click on Insert logo Please bear in mind that the file must not be bigger than 20K or be in a gif or jpeg format 17 CostaClic K COM Costa CRUISES Main services Booking Promotions calendar Managing reservations Report Ticket search engine Agency details User management Processing agency details Insert Logo Change password Help Desk email us Faq News News Trade news Request for informati
17. o perform Change password f User is authorised to manage and create reservations He ip Dak User is authorised to view reports and productivity email us Fag User is only authorised to view reservations News News Trade news Agency Name SCANDINAVIAN CRUISE CENTER Request for information Agency Code DK109905 and promotional materials Name Surname Username Emal Profile Choose Create new user Costa Crociere 5 p A Help Desk 39 010 5483887 Minimum system requirements Contact Helpdesk Processing agency details In this section you can make any necessary changes to agency details New details have to be entered in the relevant fields and when you click on Change details the updated information is sent to the Costa Cruises offices where the necessary changes will be made 16 E ModificaAnagrafica Microsoft Internet Explorer File Edit View Favorites Tools Help Q O i 2 Dew Fors O 2 S M _ BS Address amp http training costaclick com CostaClick en BZ 4nagraficaAgenzia GestioneDatiAgenzia Google gt GB Cerca nel web g Pesenan feg opzioni 9 CostaClick OM OSI Processing agency details ff Pack to Homenase Exe Back to nomepage amp Exit Booking In this section you can update your agency s details Remember to click on Change details before exiting Bren Cena Coonan Managing agency details change details Ma
18. on and promotional materials Request Download Costa Logos User manual Processing agency details f Back to Homepage amp Exit If you want to personalise CostaClick on this page you can do it quickly by entering your logo Insert logo Before entering your logo to personalise CostaClick make sure that the file has the following Features Image specifications file size 156x79 pixels 20 Kbytes file extensions gif jpg Enter logo Browse Insert file Browse Costa Crociere 5 p 4 Help Desk 39 010 5483887 Minimum system requirements Contact Helpdesk Change password At any time any user can change his or her password by clicking on Change password On the new screen you have to enter in the Old password box the previous password you last used to access the system in New password the new password that has to be written again in Confirm password Sta CRUISES CostaClick SOM Processing agency details Main services fl Back to Homepage amp Exit Booking Promotions calendar Managing reservations Report Ticket search engine Agency details User management Processing agency details Insert Logo Change password CHANGE PASSWORD In this section you can change your password In the old password field you have to enter the eee you have used aula access the website You must enter a new password in the new pas
19. rop down menu and click on View The system verifies the request and gives a list of the departures during that month that feature promotions you can refine the search by clicking on a promotion 10 If you are interested in a particular departure click on the corresponding icon the Select category page opens automatically already filled in with details of the chosen departure where you can enter the number and type of passengers and select the chosen category to view availability You can also set up and choose a regular option from here CostaClick SOM Costa Main services Promotions calendar fl Back to Homepage amp Exit _____ Booking The Promotions Calendar is a new tool set up by CostaClick to seen vet to get a quick overview of all Costa Cruises m promotions on cruises By selecting the destination you can view all departures and filter them by ship or promotion Managing reservations Report Ticket search engine Special Offers Calendar 2 il Select Month Select destination Agency details MAY 2005 x Mediterranean User management Select destination Processing agency details ac tei Insert Logo Mediterranean Change password anal may 2005 meorrerranean O O O Fag when you select the offers and the ship you are interested in the calendar will akeas News Filter out the cruises that correspond to your customer s needs News T Honeymoon T 50 2nd pax I
20. rranean Grecian Splendour II Costa Classica 26 06 2005 VENICE Mediterranean Ancient Treasures Medik 26 06 2005 VENICE Mediterranean Riviera Highlights I Costa Fortuna 26 06 2005 SAVONA Mediterranean Grecian Splendour I Costa Victoria 27 06 2005 VENICE piel North Cape II CostaEuropa 27 06 2005 AMSTERDAM Mediterranean Aegean Highlights Costa Tropicale 27 06 2005 CIVITAVECCHIA 27 06 2005 07 SAVONA Eastern Treasures Costa Romantica 28 06 2005 ii SAVONA Mediterranean Rivieras amp Rome Costa Magica OOOO Aa oso OB A ayoasyayayayajaya Mediterranean Costa Crociere 5 p 4 Help Desk 39 010 5483887 Minimum system requirements Contact Helpdesk 3 Select a category This screen shows all the details previously entered on the ship duration departure and arrival port and now you have to enter e number of passengers from 1 to 4 approximate passengers age passenger category individual honeymoon depending on the departure you enter Defining the Type of Customers the system will calculate the exact price of the cruise applying the automatic discount considering the cumulability between promotions If you need to request a particular cabin number you have to enter it in the right box and you have also to define its category If you click on the cabin position button the system shows where that cabin is located on the s
21. rth dd mm v ationalit ial D Bolivian x ID document no Date of issue Expiry date Place of issue Preferred meal sitting First duty X Compulsory Field in Option phase Compulsory field in confirmation phase Reservation 2100589 Description Total Total for Cabin 1 904 00 Port Taxes l 200 00 Insurance 20 00 Total for Reservation 2 124 00 Applied promotions and discounts Early booking 20 Cancel Option Save details Confirm booking Costa Crociere 5 p A Help Desk 39 010 5483887 Minimum system requirements Contact Helpdesk 6 Confirm reservation On this web page you can view the reservation as soon as it is confirmed print out the details and view the commission by clicking on the appropriate tabs CostaClick OM Costa Main services Online booking fl Back to Homepage amp Exit Booking Promotions calendar Managing reservations 6 R Ha Af amp Ticket search engi Tiket search engine_ 6 Confirm reservation 2 Agency details Reservation 21005389 User management Processing agency details The reservation has now been confirmed Insert Logo Change password This reservation cannot be changed You may only add details concerning documents Hel hei a For any cancellations please contact our Contact Centre on Freephone 390105483887 Faq Itinerary details Grecian Splendour II
22. rvation a Costa cruises CostaClic Main services Online booking f Back to Homepage amp Exit Promotions calendar Managing reservations ica B B am 5 Report Ticket search engine L Tiket search engine _ 5 Define reservation 2 Agency details Reservation 2100589 User management F j Processing agency details Option Expiry 14 03 2005 Insert Logo Change password E YOU HAVE NOW CHOSEN AN OPTION Help Desk When the reservation is in option mode you can enter information on passengers and save it by clicking on the emailus save details button Fag If you wish to confirm the reservation you must enter each quest s surname name sex nationality language News and date of birth click on save details and at the very end on confirm booking News Trade news If you want to cancel the option then click on cancel option Request for information and promotional materials Request Itinerary details Grecian Splendour II Duration 07dd Download Ship Costa Classica Destination Mediterranean Costa Logos User manual Departure Port ENICE date 19 06 2005 Arrival Port VENICE date 26 06 2005 Number of Customers 2 Adults Type of Customers Individual Cabin category 03 Cabin Number 5106 First Customer Second Customer Type Adult Class Individual Age 25 Surname Name Sex Rossi Mario z Place of birth Date of bi
23. sed to create new reservations on CostaClick and manage all open reservations If just this box is selected the user wont be able to view the details about the commission of the agency and also he she wont be able to view the productivity report e ECONOMIC PRODUCTIVITY the sales assistant is authorised to view economic productivity reports relating to the reservations made with Costa Crociere S p A and if just this box is selected he she wont be able to make new bookings If no boxes are marked the user will be able to check on Costaclick just the availability of Cruises 15 c CostaClick OM Costa User Management f Back to Homepage amp Exit Booking In this section you can create change or delete users at your agency Each user can have a different profile according to R A E ETS his or her specific tasks L Managing reservations _ USER MANAGEMENT 2 Main services Rer Tf this is the first time you ve entered CostaClick you will have to create your own users giving them the most Ticket search engine appropriate profile for their Function within your organisation Agency details Tf you have already created your users and you want to change their profile or delete them altogether select one at a time and use the Function buttons at the bottom of the page User management Processing agency details Insert Logo Within the profile you will find the various Functions that single users are authorised t
24. sword and confirm passwort 1elds Tf this is the first time you ve accessed CostaClick you will have to change your password Agency Name SCANDINAVIAN CRUISE CENTER Agency Code DKi09905 Help Desk email us Old password Faq News New password News Trade news Confirm password Request for information and promotional materials i s i a i Question and answer to retrieve your password in case you ve lost it Request Download Costa Logos Question faq User manual Answer J Help Desk 39 010 5483887 Minimum system requirements Contact Helpdesk Change Costa Crociere 5 p 4 18 Help desk Here you can find all the information about Costa Cruises assistance to our Agency Commercial Assistance Phone Number 390105483367 390105483579 Fax Number 390105483890 Contact Center Phone Number 390105483887 390105483815 Help Desk Costa Click Phone Number 390105483887 390105483815 Request for information and promotional materials In this section you can ask us to send you Costa Cruises brochure or other commercial materials such as CD or DVD video After having select the material you need please click on the send request for catalogue button The system automatically sends us e mail informing us about your request As soon as possible we will post the material you have asked to your Agency s address 19 CSa CRUISES CostaClic Main services f Back to
25. ue 2005 CRUISE CALENDAR January to November News News BROCHURE S COVER Trade news DECK PLAN Costa Magica Costa Fortuna Request for information DECK PLAN Costa Mediterranea Costa Atlantica Costa Victoria 2063 KB and promotional materials Print cataloques DECK PLAN Costa Romantica Costa Classica Costa Europa Costa ropicale Costa Allegra 1852 KB Request GENERAL INFORMATION ABOUT YOUR CRUISE 203 KB Download INTRODUCTION 1095 KB Costa Logos User manual MEDITERRANEAN CRUISES from pag 36 to pag 51 1225 KB MEDITERRANEAN CRUISES from pag 52 to pag 73 1404 KB NORTHERN EUROPE Costa Europa Costa Allegra and Shore Excursions 793 KB NORTHERN EUROPE Costa Atlantica Costa Europa 713KB SHIPS DESCRIPTION 1241 KB TRANSATLANTIC CRUISES 293 KB Costa Crociere 5 p 4 Help Desk 39 010 5483887 Minimum system requirements Contact Helpdesk 21
26. urier the system willl give you the shipment code If you click on this code you will be able to Follow the shipment and check all details Report engine Ticket search engine 2 Agency details User management Processing agency details Insert Logo Change password a Booking number Help Desk email us Faq Insert the booking number News News Ez Ez Request for information and promotional materials Request Download Costa Logos User manual CostaClic Main services Booking Promotions calendar Managing reservations Report Search result Here below the summary of the tickets issued For the file requested pire Ticket creation Ticket sending date date sending type Costa Magica 11 dd 1731693 6316 13 03 2005 22 02 2005 23 02 2005 12ZR2700R0440105442 1 Help Desk Tf you click on the shipment s code if sent with courier it will be possible to view where the travel document are email us Faq Ticket search engine Agency details User management Processing agency details Insert Logo Change password News News New search Trade news Request for information and promotional materials Request Download Costa Logos User manual AGENCY DETAILS User Management CostaClick representatives can personalise the profile of agency employees 14 E
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