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issue no. 20

1. 5 OF ALE s CONSIDER THESE REALITIES While big brewers saw a 1 32 decrease in market share in 2011 craft brewers captured an additional 1 8 of the VOLUME SHARE FOR CRAFT BREWERS beer market over the past five years and passed 5 of the total market for the first time in history in 2011 In fact an increasing number of the iconic QU 29 CRAFT BREWING SALES SHARE IN 2011 brands that previously enjoyed relatively stable market shares and had little need for innovation are now branching out into territory generally occupied by the microbrewery From unusual flavors to seasonal brews brewers of all sizes are doing whatever it takes to cash in on the craft game and it s easy to see why Craft brewing market share increased to over 5 250 Brewery Openings CRAFT BREWERIES OPERATED IN 2011 1 BARREL THE MAJORITY OF AMERICANS LIVE WITHIN TEN MILES OF A CRAFT BREWER i 8 8 An increase of 1 4 million over the prior year With small brewers providing over 100 000 jobs and injecting an estimated 60 billion in wages into their local economies in 2011 that s success we can all toast to 12 PAUSE ISSUE N 20 NANOBREWERY A very small brewery operation culturally defined as having a production system that maxes out at four gallons or less Dogfish Head started out as a nanobrewery MICR
2. 3 Standard definition stereo TV INPUT S VIDEO VIDEO AUDIO LEFT AUDIO RIGHT RF connection CABLE ANTENNA IN PAUSE ISSUE NO 20 e connecting your DCH receiver to a stereo SDTV and VCR l Wz g i either or 5 71 m INPUT OUTPUT CABLE ANTENNA IN DCH70 Standard definition stereoTV INPUT S VIDEO voo uboierr ubo nur AUDIO VIDEO AUDIO VIDEO ANTENNA IN connecting your DCH receiver to an A V receiver stereo SDTV and stereo VCR either or POUL Stereo VCR Standard definition stereo INPUT INPUT OUTPUT SMIDE CABLE ANTENNA IN CABLE ANTENNA IN AUDIO VIDEO AUDIO VIDEO VIDEO AUDIO LEFT AUDIO RIGHT A V Receiver either or connection types S Video connection Video connection Cable in L R audio connection www mediacomcable com troubleshooting MOVIES MUSIC AND MORE Mediacom troubleshooting DCH 70 receiver problems Problem The DCH receiver will not power on Possible Resolution e The DCH receiver may have received a software update and may not power on while the new software is being installed Try again in a few minutes e Verify that the power supply is connected to the DCH receiver and an AC outlet Unplug the DCH power supply cord from the AC ou
3. y Mediacom pov ver TO SIf np y ISSUE NO 20 um Y TAKE A sip STANDOUTS v V GET APPY L with great local Great new shows an 4 a vith the hottes t eweries reinvented favorites 1 Ny phon ne app 4 i 8 4 YOUR QUESTIONS ANSWERED how to guide Give your connection a boost with Ultra You ll have all the power you need to play even when the rest of the family is listening to posting pictures online and downloading movies n Je D Q 9 TO 5 MBPS call 866 928 2225 tday Mediacom Not available in all areas the power simplify Welcome to Mediacom and Pause our lifestyle magazine that not only showcases the latest in programming and technology for your enjoyment but also features things for you to see and do either in your community or when you re out and about In other words Mediacom is all about enhancing your life This issue of Pause takes you inside the action of the 2012 Summer Olympics the traditional intersection of hopes dreams success failure and competition Get the details on what to look out for when this year s games kick off Love lager Sweet on stouts Then you ll drink up our exploration of craft breweries their owners and what drives their success As the mercury rises our story on this season s new shows brings you tons of cool options everything from an 1860s cop drama to a gu
4. 0 connecting to your VCR and or DVD player Step 1 Connect an RF coaxial cable between the cable wall outlet and the CABLE IN connector on the DCT2000 Step 2 Connect the RF coaxial cable supplied with the DCT2000 between the RF IN and TORF IN connectors on the DCT2000 Step 3 Connect an RF coaxial cable between the TO TV VCR connector on the DCT2000 and the CABLE ANTENNA IN connector on the VCR Step 4 Connect an RF coaxial cable between the TO TV connector on the VCR and the CABLE ANTENNA IN connector on the stereo TV Step 5 Connect a stereo audio cable between the INPUT AUDIO LEFT and RIGHT con nectors on the stereo TV and the AUDIO OUT ANALOG R and L connectors on the DVD Step 6 Connect a video cable between the INPUT VIDEO connector on the stereo TV and the VIDEO OUT VIDEO connector on the DVD or connect an S Video cable between the INPUTS VIDEO connector on the stereo TV and the VIDEO OUTS VIDEO connector on the DVD This cable configuration may be used for a mono or stereo VCR because the VCR audio and video jacks are not used DCT2000s with the home theater option offer S Video an output that may provide a higher level of picture quality If your components offer S Video connections they may be used in place of RCA video connections DCT2000 iu TU Tr AUX AUDIO IN spor TO RF IN o A Joco IN L VIDEO A Cable in VCR Stereo TV INPUT INPUT OUTPUT CABLE ANTENNA IN A
5. 6 00 16 Payment return address 12 01 01 08 Mediacom Online Service ereere 47 95 12 01 01 08 Service Discount cceccccecseeecccceceecececceeeeeseceeessnneeceeesntneeeeeess 20 00 12 01 01 08 Mediacom Online Modem 00 Subtotal RENE Rm 79 90 17 Account detail 20 Taxes Fees amp Surcharges H 12 01 Franchise Fees cccceeeccecececceeeeeeeeeeececceceeeeeseeeennteeeeeeeseeseeees 2 31 18 Previous balance 12 01 State Sales 1 89 12 01 Regulatory scat m 08 12 01 Local Option Sales Tax 31 19 Monthly charges 10 PM 4 59 84 39 20 Taxes and fee s 21 Amount due this statement 2 2 h a n g e of Your Local Franchise Authority Is lowa Utilities Board 350 Maple St Des Moines 50319 Phone Number 877 565 4450 Community Idi la0368 address form e New Billing Address Please print only new billing information below and check the box on the reverse side Thank you New Adaress Comment _ City State Zip Work Phone Phone Prices may not be reflective of actual rates A Mediacom Publication PAUSE ISSUE 0 20 REMOTE CONTROL SET UP remote control set up programming device control Each of the additional device keys controls a particular type of device For example the DVD VCR key controls
6. How do get started simply call Mediacom to schedule an appointment for home installation at 855 MEDIACOM Not all services are available in all areas T HDTV programming is limited to the programming provided by Mediacom in HDTV format by the programming provider and is subject to change Rates subject to change for all pricing www mediacomcable com basic operations HIGH DEFINITION TELEVISION Mediacom To begin using your HDTV service turn on power to both the set top box and your HDTV Step 1 Using the Mediacom remote turn on the set top box by pressing the GABLE button to set it in cable mode then the POWER button Step 2 With the Mediacom remote turn on the HDTV by pressing the TV button then the POWER button or using your HDTV remote follow your TV manufacturer s instructions for turning on your HDTV NOTE Not all TVs are compatible with the Mediacom remote Step 1 On your TV s remote press the VIDEO INPUT MODE button refer to your TV s manual for clarification as necessary until you reach the HDTV Video Input noted on the previous page Step 2 On the Mediacom remote press the CABLE button to set the remote in cable mode Step 3 Use the remote to access high definition channels in any of the following ways a Press the CHANNEL UP DOWN buttons to scroll to a high definition channel b Press the applicable number keys to go to a specific channel number c Browse using the Inte
7. PAUSE ISSUE NO 20 the manufacturing or sale of equipment intended for such unauthorized use and 3 willful damage alteration or destruction of Equipment Customer can be subject to both civil and criminal penalties for such conduct operation maintenance and repair Service and Repairs Mediacom undertakes reasonable efforts to maintain the system and respond to service calls in a timely manner Mediacom will repair damage to Equipment or interruption of Service due to reasonable wear and tear or technical malfunction Physical damage to Equipment caused by Customer s intentional or negligent misuse is the sole responsibility of the Customer who shall pay Mediacom its then current rate for the cost of repair or replacement Access on Premises Mediacom may enter into upon and over Customer s premises periodically to install connect inspect maintain repair or alter its outlets and Equipment To the extent the same is consistent with the Customer s ownership of the premises Customer grants Mediacom a temporary and permanent easement to construct install maintain and or replace cable television transmission lines and all other Equipment necessary in connection with the provision of Services Customer as Renter In the event Customer is not the owner of the premises upon which Mediacom outlet and Equipment are to be installed Customer warrants to Mediacom that he she has obtained the consent of the owner of the premises for Mediaco
8. MGA 0150 0030 0178 1907 0019 Midland 0047 0017 0051 0039 0135 0032 Minutz 0021 Mitsubishi 0093 0150 1250 0178 0868 0836 1917 0019 Monivision 0700 0843 Motorola 0093 0055 MTC 0060 0030 0056 0185 0019 Multitech 0180 0217 NAD 0156 0178 0866 NEC 0030 0056 1704 0019 0497 A Mediacom Publication Nikko 0030 0178 0092 Norcent 0748 0824 Noshi 0018 NTC 0092 Onwa 0180 Optimus 0154 0250 0166 1924 1913 0650 1927 Optonica 0093 0165 Orion 0236 0463 1905 1929 1911 0179 Panasonic 0250 0051 0650 1924 1946 1919 1941 0055 1410 1927 1947 Penney 0047 0156 0051 0060 0030 0178 0019 0135 1347 0018 1926 0027 0039 0003 1919 0021 0032 1907 Philco 0054 0030 0019 0020 0096 Philips 0054 1454 0690 1154 Pilot 0030 0019 0039 Pioneer 0166 0038 0866 0679 Portland 0019 0092 0039 Prima 0761 0817 0815 0783 1933 Princeton 0717 0700 Prism 0051 Proscan 0047 1447 1347 1922 Proton 0178 0052 0003 0466 Pulsar 0017 0019 Quasar 0250 0051 0055 0650 1924 0165 1919 RadioShack 0047 0154 0180 0030 0178 0165 1904 0019 0039 0032 0056 1920 RCA 0047 1447 1147 1917 0019 1948 0090 1047 1347 1907 0018 1922 1958 0679 1247 1547 1919 0038 1953 0135 Realistic 0154 0180 0030 0178 0056 0019 0039 0165 0032 Rhapsody 0185 Runco 0017 0030 0603 0497 Sampo 0030 0039 0032 1755 0052 Samsung 0060 0812 0702 003
9. e Length of service including start date and types of service utilized e Telephone number instrument number or other subscriber number or identity including any temporarily assigned network address e The means and source of payment by the subscriber including any credit card or bank number The information that can be required under a warrant subpoena or other order of a court is not so limited To obtain such a court order however the government must meet certain requirements specified in the ECPA including presenting facts that show there are reasonable grounds to believe that the information sought is relevant and material to an ongoing criminal investigation The Register Trace Statute authorizes the government to obtain without notice to you or your consent a court order requiring us to capture record and disclose to the government the telephone numbers e mail addresses and similar identifiers that you call or send communications to or that call you or send you communications using any Mediacom Phone or Internet access service A federal or state governmental authority may obtain the order upon the certification by the appropriate government lawyer or officer that the information likely to be obtained is relevant to an ongoing criminal investigation In addition to the above if you subscribe to any of our Internet or phone services the ECPA permits us to disclose the contents of your e mail or other communications to a la
10. 0463 0180 0178 0171 1909 0038 1929 0185 0282 1905 0019 1928 0280 0623 1911 0039 1944 0177 0179 Envision 0030 0813 Epson 0840 0833 Fisher 0154 0159 Fujitsu 0809 0683 0179 0853 Funai 0180 0171 0179 1904 Futuretech 0180 Gateway 1756 1755 GE 0047 0051 0451 0178 1447 0055 0282 1347 1917 0021 1147 1907 1922 0135 1919 0027 Gibralter 0017 0030 0019 GoldStar 0030 0178 0019 0001 0032 1926 Goodmans 0360 Grunpy 0180 0179 Haier 0768 Hallmark 0178 Harley Davidson 1904 0179 Harman Kardon 0054 Harvard 0180 Havermy 0093 Hello Kitty 0451 Himitsu 0180 0628 Hisense 0748 Hitachi 1145 0145 0016 0056 0038 0151 0032 1904 Hyundai 0849 Infinity 0054 Inteq 0017 Janeil 0046 JBL 0054 JCB 0000 Jensen 0761 0817 0815 1933 JVC 0053 1253 1923 Kaypani 0052 KEC 0180 Kenwood 0030 0019 KLH 0765 0767 Kloss 0046 0024 Konka 0628 0703 1940 0638 1939 0632 0707 KTV 0180 0030 0280 0039 0217 0185 LG 1178 0856 0442 Lloyd s 1904 Loewe 0136 Logik 0016 Luxman 0056 LXI 0047 0054 0154 0156 0178 Magnasonic 1913 1928 Magnavox 0054 0030 1454 0706 0179 0386 1931 0024 0096 0187 1254 1913 0020 0186 1904 1944 Magnin 1907 Majestic 0016 Marantz 0054 0030 0854 0704 1154 0855 Matsushita 0250 0650 Megapower 0700 Megatron 0178 0145 0003 MEI 0185 Memorex 0154 0463 0150 0178 1911 1926 1924 0179 1920 1927 0016
11. ABC Family ABCFamily com If your family subscribes to Mediacom cable service Animal Planet the answer is plenty Regardless of age there s bound AnimalPlanet com to be something for just about everyone any time of day That s because the past decade has seen major growth in children s programming as networks expand Check out the following programming and websites for information AUSE ISSU E NO 20 Cartoon Network CartoonNetwork com Discovery Channel Discovery com The Hub HubWorld com Disney Channel DisneyChannel com Disney XD DisneyXD com Teen Nick TeenNick com Nick at Nite NickAtNite com Nickelodeon Nick com TV PARENTAL GUIDELINES And what they mean for your children GENERAL AUDIENCE Most parents would find this program appropriate for all ages It has little or no violence no strong language and little or no VIOLENCE Indicates a program in which fantasy violence may be more intense or more combative DIRECTED AT OLDER CHILDREN FANTASY FV v2 DIRECTED AT OLDER CHILDREN Programming produced for children seven and up Themes may include mild fantasy or comedic violence or may ALL CHILDREN This program is designed for all children and most parents would find it suitable for audiences as young as two the label AUDIENCE TYPE The general audience for which a program CONTENT TYPE Indicates a contain violence V sexual situations S coarse or ind
12. Click Submit 9 You should receive a message stating You have success fully changed the email password 10 If your password didn t reset call Internet Technical Sup port at the telephone number listed on your Mediacom bill HAVE YOU EVER RECEIVED A SUSPICIOUS EMAIL from your bank or someone you do business with that asks you to send them highly personal information such as a Social Security or credit card account number Chances are high that the email is fraudulent Most reputable businesses don t request sensitive information via email But someone out there in cyberspace is betting that you ll reply with a sensitive password account information a Social Security number an email ID a birth date or your bank account information If you do reply cyber thieves can use that information to rip you off or even steal your identity The bottom line Never under any circumstances give out any sensitive information in response to an email Mediacom does not request personal or financial information through email communication If you ever receive an email requesting personal information from any party claiming to be Mediacom immediately forward it to www mediacomcable com IS YOUR CABLE TELEVISION PICTURE a touch twitchy these days Is the program guide not telling you the entire story How about your internet service A tad slow Or perhaps even on strike Your cable TV control box or
13. Enhanced s Anonymous Call Emergency 911 ey Rejection Mediacom is in your community so you can depend upon 24 7 customer care And like our boundary free TV and always faster internet services lower cost phone comes with a Call Waiting d Originated 90 day money back guarantee race Speed Dialing JE Return Call Caller ID Name S X Caller ID Per Mediacom Phone uses all of your existing and Number SI Call Blocking home phone equipment jacks outlets and in home wiring Mediacom provides the phone modem which connects to any one of your Caller ID for ND Cancel Call Waiting phone outlets or jacks activating every phone Call Waiting Wh on that line JDIAYAS ANOHd Call Forwarding If you re a hardcore WWE fan who can t wait until Monday night turn to WWE Classics On Demand Just 7 99 a month gives you around the clock access to the greatest matches in WWE history To jump into the ring call Mediacom today W ut n ASSICS uim Mediacom ON DEMAND GL Must be a Digital Cable subscriber Not available in all areas All WWE programming talent images likenesses and logos as well as all AWA WCW NWA Jim Crockett Promotions Smoky Mountain Wrestling Canadian Stampede Wrestling Championship Wrestling from Flo rida and World Class Championship Wrestling footage and trademarks are the property of WWE and its subsidiaries All other trademarks product names company names an
14. Its easy Just select My Rentals from the On Demand Menu and choose the program you want to resume watching You can either start from where you left the program by pressing RESUME or start the program over by pressing RESTART In order to provide you with the best possible choices we continuously refresh our On Demand selection Of course films in the classics section can never be dated Nevertheless we rotate classic titles frequently as well as ensure that the most recent hits are available for your enjoyment No The movies and special programs available through On Demand cannot be recorded on a Mediacom DVR box You do not need to have a special PIN for On Demand transactions All previously established settings and controls apply On Demand not available in all areas Rates subject to change for all pricing basic operations You can access On Demand programming multiple ways depending on your cable provider s service e From the Main Menu e From the Quick Menu e From Channel 1 Mediacom 722 ene On iiem fH rni a Chern pees ama Cus J Categories e From an On Demand tab a in the Flip Bar Hermon 0 Marin E I ardarinn On DamannA nranrame 749 OFC jering Denmana Programs f ws 1 The On Demand Menu displays categories of programming Use 091 buttons on your remote to select a category and access listings for the category or t
15. VCR DVD turned OFF e With the TV ON turn the VCR OFF and DVD player OFF if installed If picture did not return go to next step o TV on Channel With the TV ON and the VCR ON use channel button on front of TV to select channel 3 most commonly used channel but you may need to try channel 2 then channel 4 O VCR on channel 3 With the TV ON and the VCR ON use channel button on front of VCR to select channel 3 most commonly used channel but you may need to try channel 2 then channel 4 O Turn VCR OFF If this did not correct the problem proceed to the next step Check TV INPUT is correct If TV was recently used to play video games VCR tapes DVD movies or home camera movies you may need to change the INPUT back to the TV e Press the INPUT button may be labeled TV VIDEO SOURCE or Antenna on the TV or use the remote control that came with the TV e Menu will display on TV screen Select the correct option for your TV if you know it Options may be labeled Cable TV CATV CAB PAUSE ISSUE 0 20 video FF A pi One b d a j f i Weeden ore y jd Input 1 Video 1 Antenna 1 AV1 or some other name Check your TV user manual If you don t know which option to use select each option one at a time by pressing the up or down arrow on TV front panel or use the TV remote control If this did not correct the problem proceed to the next step Check Loos
16. devices Visit URCSupport com mediacom for remote troubleshooting and device code support reassigning device keys Each device key accesses a specific type of device for example the DVD VCR key can only be programmed to control a DVD player VCR DVR or HTIB system This makes it easier to search for a code if your device s code does not appear on the list provided Your new remote allows you to change the type of device that may be assigned to a device key That way if you have two TVs for example you can control them both by changing the type of device the DVD VCR or AUDIO key controls 1 Press and hold the device mode key TV AUDIO DVD VCR or Cable corresponding to the type of device you want the reassigned key to control for example TV for at least six seconds The LED for each device key lights up then the key for the device you selected remains on 2 Enter 9 9 2 3 Press the device mode key you want to reassign for example AUDIO That mode key s LED blinks three times and turns off indicating that it has been reassigned The reassigned key automatically uses the same device code as the key you selected in Step 1 If your second device uses a different code you may program it for the new code See Programming Device Control Note You may not reassign the Cable device key to another type of device assigning a key back to its original device type 1 Press and hold the device mode
17. 0048 0039 Sansui 0000 0067 0209 0041 1479 0479 0271 Sanyo 0047 0240 0104 0159 0046 Scott 0184 0045 0121 0043 Sears 0035 0037 0047 0000 0042 0104 1237 0046 0105 Sharp 0048 0807 0848 Shintom 0072 Shogun 0240 Singer 0072 Sonic Blue 0616 0614 Sony 0035 0032 0033 0000 1972 1032 1957 0636 1956 1232 STS 0042 Sylvania 0035 0081 0000 0043 0593 1781 1593 Symphonic 0000 1593 0593 Systemax 1972 Tagar Systems 1972 Tatung 0041 Teac 0000 0041 Technics 0035 0162 Teknika 0035 0037 0000 Thomas 0000 Tivo 0739 1957 0636 1956 0618 1503 TMK 0240 0208 Toshiba 0045 0043 1145 1008 1972 0845 1503 Totevision 0037 0240 Touch 1972 UltimateTV 1989 Unitech 0240 Vector 0045 Vector Research 0038 Video Concepts 0045 0061 Videomagic 0037 Videosonic 0240 Viewsonic 1972 Villain 0000 Wards 0060 0035 0048 0047 0081 0240 0000 0042 0072 0149 0760 White Westinghouse 0209 0072 XR 1000 0035 0000 0072 Yamaha 0038 Zenith 0039 0033 0000 0209 1479 0479 ZT Group 1972 PAUSE 1550 Mediacom NOILVINYOANI 3009 Mz e VE 6 E NO 20 For customers who are enrolled in a promotion that requires a commitment to keep Mediacom service s for a period of time the following additional terms and conditions apply The Mediacom Value Plans offer discounted services for either 12 to 24 month periods In order to receive the special monthly rates for the Di
18. 0156 White Westinghouse 0463 1909 0623 Yamaha 030 0839 0019 0833 0769 Zenith 0017 0463 0178 0092 1904 1929 1911 0016 1909 Zonda 0003 Setup Codes for TV VCR Combos Broksonic 0002 0479 for TV use 0463 Citizen 0278 Colt 0072 Curtis Mathes 0035 for TV use 0051 Daewoo 0278 for TV use 0624 Emerson 0002 0278 for TV use 0624 0479 for TV use 0463 Funai 0000 GE 0035 for TV use 0051 0048 for TV use 0093 0060 for TV use 0047 0240 GoldStar 0037 for TV use 0056 Harley Davidson 0000 Hitachi 0000 Lloyd s 0000 Magnasonic 0278 Magnavox 0000 0081 for TV use 0054 Magnin 0240 Memorex 0037 0162 for TV use 0250 1162 MGA 0240 Mitsubishi 0048 for TV use 0093 Optimus 0162 for TV use 0250 1162 1262 Orion 0002 0479 for TV use 0463 Panasonic 0035 for TV use 0051 0162 for TV use 0250 1162 Penney 0035 for TV use 0051 0037 for TV use 0056 0240 Quasar 0035 for TV use 0051 0162 for TV use 0250 RCA 0035 for TV use 0051 0048 for TV use 0093 0060 for TV use 0047 0240 Sansui 0000 0479 for TV use 0463 Sanyo 0240 Sears 0000 0037 for TV use 0056 Sharp 0048 for TV use 0093 Sony 0000 0032 for TV use 0000 Sylvania 0081 for TV use 0054 Symphonic 0000 0563 Thomas 0000 White Westinghouse 0278 for TV use 0624 Zenith 0000 Setup Codes for VCRs ABS 1972 Admiral 0048 0209 Adventura 0000 Aiko 0278 Aiwa 0037 0000 0307 0124 Akai
19. 0314 1052 0077 0313 1051 KLH 1390 1428 1412 Koss 1366 0424 Lasonic 1798 Lenoxx 1437 Lexicon 1076 Linn 0189 Liquid Video 1497 Lloyd s 0195 LXI 0181 Magnavox 1189 1269 0189 0531 1514 0128 0391 0195 Marantz 1189 1269 0039 0189 1289 0128 MCS 0039 0346 Mitsubishi 1393 Modulaire 0195 NAD 0320 Nakamichi 0347 0097 1555 NEC 0235 Norcent 1389 Onkyo 0135 1298 0842 0380 1531 Optimus 1023 1074 0080 0186 0670 0042 0181 0531 0801 0177 0219 0738 Oritron 1497 1366 Panasonic 1518 0039 0518 1764 0367 1316 1763 0309 1288 1548 Penney 0195 Philco 1390 Philips 1189 1269 0189 0391 1266 1120 Pioneer 1023 0080 0531 1384 0014 0244 0150 0630 Polaroid 1508 Polk Audio 0189 1289 Proscan 1254 Quasar 0039 RadioShack 1263 RCA 1023 1609 1254 0054 0360 0346 0531 1154 1511 0080 0530 1074 1390 Realistic 0163 0195 0181 Regent 1437 Rio 1869 1383 Saba 1519 Samsung 1500 1295 Sansui 0189 0346 0193 Sanyo 0219 1469 1251 0801 Scott 0163 0322 Sharp 1286 0186 Sharper Image 1556 1263 Sherwood 0062 1077 0502 1653 0491 1423 Shinsonic 1426 Sonic Blue 1869 1532 1383 Sony 1058 1441 1258 1759 0158 1042 1349 1442 1758 0474 1658 1858 0168 1406 1558 Soundesign 0670 Stereophonics 1023 Sunfire 1313 1052 0314 0313 Teac 0463 1390 0163 1267 1074 1528 Technics 1308 1518 0039 0208 0518 0309 Thorens 1189 Vent
20. And interestingly life doesn t typically conform to the schedules determined by television programmers Traditionally this has meant having to miss favorite programs when time hasn t allowed you to be at home in front of the TV Fortunately there s Mediacom Digital Video Recording DVR With DVR you can record hours of programming and watch whenever What can do with DVR DVR provides you with the ability to record your favorite programs all season long in addition to allowing you to pause and rewind live TV You can even set Reminders so you don t miss shows you want to watch How easy Is it to use Using your DVR is easy When you want to record a program select the RECORD button When you want to pause TV select the PAUSE button How many hours of TV can I record Recording capacity depends on the video format that is being used For digital programs you have approximately 80 hours of storage space and with high definition you have approximately 25 hours How long can keep my recordings You can keep your favorite programs as long as you want But remember recording space is limited so you may need to delete programs on occasion to make room for more What are the advantages to having a dual tuner DVR With a dual tuner you can watch one program while recording another You can even record two of your favorite programs at the same time What equipment do need to get started You will need an HDTV DVR
21. C boundary free tv Mediacom the power to simplify NFL Network and NFL RedZone are not available in all areas Sports and Information Tier with NFL Network is required to order RedZone Federal state and local taxes governmental regulatory fees and surcharges if any are additional Offer may not be combined with any other offer is non transferable and is void where prohibited Other charges conditions requirements and restrictions may apply An HDTV is required in order to view HD signals Call your local Mediacom office for complete details Mediacom is a registered trademark of Mediacom Communications Corporation
22. POWER or MENU button to exit the menu and save your settings ALGH The first user setting is TV TYPE Your selection tells the HD set top box what type of TV you have and how you prefer to watch widescreen programming Your choices are 16 9 4 3 Letterbox or 4 3 Pan Scan e Choose 16 9 if you have a wide screen HDTV e Choose 4 3 Letterbox if you have a standard TV and you prefer to watch widescreen programming in its original aspect ratio e Choose 4 3 Pan Scan if you have a standard screen TV and you prefer that widescreen programming is cropped to fill your screen Think of this last choice as watching a theater style movie that has been reformatted to fit your standard screen TV Next use the down arrow to select Y Pb Pr OUTPUT This setting indicates the picture resolution you prefer when watching high definition programming The choices listed in order of highest to lowest picture resolution are 1080i 720p 480p and 480i Your selection will depend on which format s your HDTV supports To maximize your high definition viewing experience refer to your television set owner s manual and use the gt button to choose the setting that indicates the highest picture resolution that your television will support Finally use the down button arrow to select 4 3 OVERRIDE By selecting 480i or 480p you are telling the HD set top box to send standard definition programming to your TV in its original broadcast format Select OFF and the HD
23. Return to the previous screen or channel LIVE TV current time DAY See listings for the next or previous day OK menu or cable guide choice B C D These functions are set by your cable provider FAV Tune to favorite channels once you set them up Displays live TV programming VOD Direct access to Video On LIST Demand VOD where available Displays recordings REPLAY VCR CONTROLS Replays last few seconds Controls VCR On Demand and DVR if available ASPECT Change the viewing aspect if available PIP CH Select the next or previous channel in the PIP display if available MOVE Move the position of the PIP display if available of program NUMBERS Press channel numbers then OK to tune to a channel ON OFF Turn Picture in Picture PIP on or off if available SWAP Swap between television tuners if available ___ INPUT Mediacom Select the video source t NOTE Remote pictured may not reflect your actual remote Basic functions should be the same Find device code information beginning on page 55 of this guide Only available with DVR service remote control features basic navigation Yellow is always the highlight color As you navigate listings using the remote the highlight appears on screen to indicate the current selection e Press the 899 buttons to move the highlight e Press OK to make a selection e Press the EXIT button to resume watching T
24. You will also need the cable modem MAC address which can be found on the back of the cable modem Power up your PC Launch your Internet browser Your browser should automatically go to Maestro Mediacomcc com walledgarden Follow the step by step instructions on your screen to complete the installation COMPUTER REQUIREMENTS TECHNICAL SUPPORT Windows 2000 2003 XP Vista 7 1 866 452 4747 256MB RAM e 200 Mhz Processor For further questions visit MediacomCable com CustomerSupport PAUSE ISSUE NO 20 frequently asked questions After switch to lower cost phone should I call my current phone company to disconnect my service If you are keeping your current phone number you do not need to contact your current phone service provider to disconnect service Mediacom will contact them for you Once the Mediacom Phone service standard installation is completed and your phone number is successfully transferred your prior phone service will be disconnected Until then you will continue to have service from your current phone provider Does Mediacom provide technical support Yes Mediacom provides complete support 24 hours a day 7 days a week for all of our services We have local support teams in all areas that we serve How will I be billed You will receive one bill for all of your Mediacom services Your monthly phone charge will appear on this bill including a daily summary of additional charges for a
25. audio cables are firmly connected between the DCH receiver and the audio playback device TV receiver DVD player etc A Mediacom Publication Problem There is no video on the TV screen Possible Resolution e Verify that the TV is powered on and set to the appropriate input source for the DCH receiver e Verify that the DCH receiver is powered on and tuned to an authorized cable channel e Verify that all video cables between the DCH receiver and the TV are firmly connected e Verify that the coaxial cable feed is firmly connected to the DCH receiver and the wall jack e f the DCH receiver video output is connected to a home theater unit verify that the home theater unit is powered on and set to the appropriate input source Problem No closed captions display Possible Resolution e Verify that closed captions are enabled on the TV e Closed captioning may not be available on the current program Problem There are black bars to the right and left of the picture Possible Resolution e Wide screen TVs display 4 3 programs in this format unless set to Stretch see your TV manual for information about stretching 4 3 video Problem There are black bars above and below the picture Possible Resolution e Some SD programs are broadcast in the letterbox format with black bars above and below the picture Some wide screen TVs offer a Zoom feature that may be able to remove the black bars see your TV manual for inf
26. cable box is set a message will display reminding you to also set your VCR to record the program e Turn on your VCR and follow the manufacturer s instructions to program it to record the program e When the program starts your cable box will automatically tune to the program so that your VCR can record it After you set up a recording on your cable box you must also set up your VCR to record following the manufacturer s instructions If you try to change channels while recording a program the following message will display Your recording is in progress Changing the channel will stop this recording However if your VCR is still on and you do change the channel the VCR will record the new channel that you tune to The Mini Guide lets you watch television and view listings without having to leave your program To access press OK or INFO then use the 4 buttons to browse time and the 4 w buttons to browse channels guide symbols to know quick menu icons Guide Favorites Listings OND On Demand Listings Pay Per View Main Menu List by Channel Menu by Time by Title Search Kids a Message Fz Digital cy Guide Search Menu Center JJ Music Listings n Setup Menu Pay Per View PM Sports Digital L3 Movies E Pay Per View Listings Search Menu Recordings Search Menu Ix Events guide symbols to know action icons ty Go back Record change 0 Display all the times Save the channel to the pre
27. card numbers and expiration dates e Bank account information for billing purposes e Payment history and credit reports These can become personally identifiable information when directly linked to other information such as a name Also depending on the services we provide we may collect other information such as e Information on the number location within your home and configuration of television sets converters modems personal computers telephones or other service related equipment or devices in your home e Maintenance and repair records for the equipment in your home used for the services e The services and service options you have chosen e Information about your satisfaction or usage of a service that we obtain from subscriber interviews or questionnaires or other feedback from you e Record of whether you rent or own your home so that we can obtain any permission required prior to installing our cable or equipment e Customer correspondence via e mail or otherwise e A record of any violations and alleged violations of the agreements terms conditions or policies that govern your use of our services ADILON gw T CPNI we collect With respect to phone service personally identifiable information when combined with certain types of usage information is considered CPNI Examples of such information typically available from phone related details on your monthly bill include items such as e ocation of serv
28. check in system with GPS verification GymPact keeps you accountable by fining you each time you choose to watch YouTube instead of work out You decide how much but with a minimum 5 penalty we bet you ll find yourself on the treadmill more regularly Funds collected from those who break their pacts are distributed among those who don t making success even sweeter you should Cool filters and fun effects turn ho hum pictures of your cat into hipster approved works of art already have A packrat s dream b od UE Dropbox promises to let you take all your stuff with you all the time It s a big promise but that s pretty much what it does Download Dropbox to your computer add files and those files will instantly be available to you on your other computers phone or even the Dropbox website With settings that let you update files automatically even if you lose your phone while crowd surfing at a concert your pictures are safe on Dropbox Rock on For the 10 year old boy in all of us Think of it as social Scrabble And a great way to impress people with your huge brain Never suffer the of a song title again Once endless pondering you hear the mystery tune open the app to capture a sample Within a few seconds Shazam compares the audio fingerprint of the song to its database of prerecorded music and gives you details on the song artist and purchase information
29. collect said amounts due the Customer agrees to pay to Mediacom in addition to other amounts due all reasonable agency and attorneys fees that are incurred by Mediacom including without limitation court costs If a voluntary or involuntary petition in bankruptcy is filed by or against Customer Mediacom may require a reasonable security deposit to continue service Transfer of Account of Change in Residence Customer may not assign or transfer obligations or rights contemplated by the Agreement without express written consent of Mediacom Unless consent is granted all accounts must be closed and reopened under the name of a new customer for issuance of a new account number Theft of Service The receipt of Services without proper payment to Mediacom is a crime Customer understands that the law prohibits 1 theft or unauthorized reception of cable Account No PAUSE ISSUE NO 20 programming 2 assisting theft or unauthorized reception of cable programming including the manufacturing or sale of equipment intended for such unauthorized use and 3 willful damage alteration or destruction of Equipment Customer can be subject to both civil and criminal penalties for such conduct operation maintenance and repair Service and Repairs Mediacom undertakes reasonable efforts to maintain the system and respond to service calls in a timely manner Mediacom will repair damage to Equipment or interruption of Service due to reasonable wear
30. customer s satisfaction he she may write to Mediacom ATTN Customer Service Department 100 Crystal Run Rd Middletown NY 10941 Mediacom will make every effort to resolve the problem within 10 business days of receipt of the letter Ig subscriber Not available in all areas 1 Monthly subscription rate for Anime Network ON DEMAND is 6 99 per 7 k y Y m id gt y Y i Mediacom digital cable box and digital gateway are required Services may not be available in all areas All rates and services are subject to change FDC and copyright fees and other government charges if any are additional Other charges conditions requirements and restrictions may apply Subscribers must agree to comply with Mediacom s applicable subscription terms and policies Call your local Mediacom office for complete details Mediacom is a registered trademark of Mediacom Communications Corporation 5 Centimeters Per Second Makoto Shinkai CoMix Wave Films 2009 Eclipse Marketing Services All Rights Reserved d M x subscriber privacy notice Mediacom SUBSCRIBER PRIVACY NOTICE why is Mediacom providing this notice Companies controlled by Mediacom Communications Corporation operate cable television systems Through these cable facilities they provide Customers with cable television programming ser
31. game console to play interactive Mediacom has available games with others over the internet Mediacom Home Networking is now available and allows your If I have questions whom do I call whole family to surf the internet through a single connection at Customer Support 24 hours a day 7 days a week 866 452 4747 the same time e Windows 2000 2003 XP Vista Windows 7 256 MB RAM 50 MB of hard drive space e 200 Mhz processor Why should consider a home network To save money by sharing ad single internet connection Home Networking service rate is a separate monthly fee and requires a subscription to Mediacom Online Included e To share a printer among several computers in Mediacom Online MAX subscriptions Service is available to residential customers only Customer is responsible for additional customer premise equipment and operating system required for Internet access service Installation To access files easily from your networked computers without fees are applicable and vary upon the number of devices networked Subscribers must agree to and comply with h i il h Mediacom s applicable subscription terms and policies Other charges conditions requirements and restrictions aving to t em may apply Service may not be available in all areas All rates and services are subject to change Federal state and play networked or internet ready video game consoles like Xbox local taxes
32. handshake a Master Brewers degree from UC Davis and an old bike shop on Main Street in Ames IA Jeff Puff Irvin and Scott Griff Griffen set out to form Olde Main Brewing Company in 2004 Since that time they ve created beers with names like Reindeer Fuel Guy on a Buffalo and Horseman s Revenge and their continued growth shows that not all their talent was spent on the naming The beers Olde Main created for their pub have become so popular that a selection are now bottled and sold around the state right alongside old standbys like Bud Light and Corona If beer is indeed only as good as the word of the men who make it as the Olde Main founders claim it looks like Puff and Griff are two stand up guys DAVENPORT IA GREATRIVERBREWERY COM Great River Brewery started selling its now famous beer out of a brewpub in Iowa City back in 2004 but it wasn t until the company moved to the Quad Cities on the banks of the Mighty Mississippi in 2008 that the name they chose actually made much sense Not that it seemed to matter at all to the locals No matter where they were located Hop A Potamus Organic Farmer Brown Ale and Saison Farmhouse Ale were all the rage So much so that their 483 Pale Ale and Roller Dam Ale are now available in trendy 16 oz cans on both sides of the river Yup you read that right CANS Great River like an increasing number of craft brewers opts to package their beer in cans to both minimize costs and bett
33. internet modem may be on the fritz But don t call your Mediacom technician just yet You may be able to fix these headaches with a little know how and a few flicks of the wrist In tech terms the trick to getting back on track is called re booting In non tech terms it means unplugging your cable box from its power supply and then plugging it back in Same goes for your internet modem which streams the Mediacom broadband service that lets you access the internet world as well as send and receive email FIRST LET S LOOK AT YOUR CABLE TV SET TOP BOX YOU HAVE A PROBLEM IF The on screen guide is showing only some channel information or none at all The time on the interactive program guide is incorrect The picture is tiling or breaking up into small squares B There s no sound even if the volume is turned up IF INDEED ONE OF THESE ISSUES SOUNDS FAMILIAR HERE S WHAT TO DO 1 Unplug the set top box s power cord from the wall outlet or power strip or unplug the power inlet on the back of box 2 Wait 20 seconds 3 Plug the power cord back in The set top box then begins to cycle through its startup process and it may take a good 20 minutes The TV guide in formation display will read to be announced during the cycle When it s done you should be back in business NOW ON TO THE CABLE MODEM WHERE YOU HAVE A PROBLEM IF You
34. key TV AUDIO DVD VCR or Cable you want to reset to its original type for example AUDIO for at least six seconds The LED for each device key lights up then the key for the device you selected remains on 2 Enter 9 9 2 The mode key s LED blinks three times and turns off 3 Press the device mode key you selected in Step 1 again The mode key s LED blinks three times and turns off 4 Program the restored mode key to control a device See Programming Device Control www mediacomcable com HBO is defining home entertainment Enjoy over 1 400 movies shows and specials whenever and wherever you want With your subscription to HBO you already have a ticket to an endless selection of great entertainment Now you can use this ticket anywhere there s internet access with at no additional cost Catch True Blood on your laptop Catch up on Boardwalk Empire from your iPad Create your own Watchlist Plus it s all in high quality HD t gt ae PN i La Mediacom BO 4 call today x the power to simplify 866 928 2225 abel DEVICE CODE INFORMATION device code information Setup Codes for Audio Amplifiers Accuphase 0382 Acurus 0765 Adcom 1100 0577 Aiwa 0406 AudioSource 0011 Biamp 0582 Bose 0674 Carver 0269 Classe 1461 1462 Curtis Mathes 0300 Denon 0160 Digital Audio Control 0085 Durabrand 1561 Elan 0647 Forte 0606 GE 0078 Gold
35. limitation converter wiring decoders terminal channel selectors remote controls cable modems and multimedia terminal adapters The Equipment shall remain the sole and exclusive property of Mediacom unless otherwise specified in writing by Mediacom or as provided by the FCC s inside wiring regulations Tampering Misuses Customer shall not alter misuse abuse appropriate remove repair or in any manner tamper with the Equipment Nor shall the Customer remove from the equipment any markings or labels affixed therefore indicating ownership of the Equipment Equipment cannot be removed from the Customer s premises and used in another location without Mediacom s prior express permission Outlets Customer shall not disturb alter or remove outlets or any other Equipment and will safeguard such outlets and equipment from damage and will not permit anyone other than a Mediacom representative to perform any work on the outlet or other Equipment Any additional outlets that do not meet Mediacom wiring specifications will be rewired by Mediacom and Customer will be charged an installation fee for the additional outlet Damaged Lost or Stolen Customer is responsible for the safekeeping of all Equipment placed in or on Customer s premises In the event that the Equipment is destroyed damaged lost or stolen while in the customer s possession the Customer shall be liable for the cost of repair or replacement of the Equipment Terminat
36. on the HD set top you must access the On Screen Menu Begin by powering ON your HDTV and powering OFF the set top box Press the MENU button on either your Mediacom remote or the set top box front panel to call up the On Screen Menu You may use either the front panel or the remote to navigate the display Arrow down to the Closed Caption Menu option Use the right arrow button to select the option to enable closed captions Press the POWER or MENU button to exit the menu and save your settings What HDTV programming does Mediacom offer Mediacom customers who have an HDTV with a digital tuner can receive their local broadcasters in HD at no additional charge Mediacom Digital customers with an HD converter can receive ESPN HD ESPN2 HD HD Theater TNT HD TBS HD CNN HD WGN HD A amp E HD History Channel HD USA HD SyFy HD HGTV HD Food Network HD FX HD Speed HD Discovery Channel HD TLC HD Animal Planet HD Lifetime HD Fox News HD Cartoon HD CNBC HD Bravo HD BTN HD Comcast Sports Net HD Fox Sports Net HD and their regional sports networks in HD at no additional charge If you subscribe to HBO Showtime or Starz premium services you receive their HD channels at no additional charge An optional 6 95 package of HD service HD Pak consists of Smithsonian HD Universal HD and MGM HD Where find an HDTV set top box user manual You can read and print off an HD manual at our website MediacomCable com
37. on the stereo receiver or amplifier Step 9 Connect a stereo audio cable between the CD IN R and L connectors on the stereo receiver or amplifier and the AUDIO OUT ANALOG R and L connectors on the DVD Step 10 Connect a video cable between the VIDEO OUT VIDEO connector on the DVD and the INPUT VIDEO connector on the TV This cable configuration may be used for a mono or stereo TV because the TV audio and video jacks are not used To watch TV or view VCR recordings the TV must be tuned to the DCT2000 and VCR output channel typically 3 or 4 To watch a DVD the TV line input must be used DCT2000s with the home theater option offer S Video an output that may provide a higher level of picture quality If your components offer S Video connections they may be used in place of RCA video connections DCT2000 er 7 in AUX AUDIO IN SPDI l o A 9 IN AUDIO OUT 62 I in Stereo VCR Stereo receiver INPUT OUTPUT CABLE ANTENNA IN AUDIO VIDEO AUDIO TV INPUT S VIDEO VIDEO AUDIO OUT VIDEO OUT VIDEO S VIDEO COAX OPTICAL R o Bj o o o DIGITAL ANALOG CABLE ANTENNA IN S AvupioLert AUDIO RIGHT PAUSE ISSUE 0 20 TVLIDIC DIGITAL DCH 70 receiver connecting your DCH receiver to an A V receiver audio only Instructions and diagrams are included for the following connections AN receiver audio only e Stereo standa
38. reception Mediacom actively assists in the enforcement of these laws regarding cable theft Illegal activities not only affect us but also the honest consumer Cable theft can cause reception problems and signal leakage that can interfere with police and fire emergency radio frequencies Penalties for cable theft can be severe Fines range from 1 000 and or six months imprisonment to 50 000 and five years imprisonment customer service is our top priority CA BLE V on time guarantee ON TIME GUARANTEED Mediacom will arrive at your home for an installation appointment within the scheduled period or your installation s free We ll arrive at your home for a service appointment within the scheduled period or you ll receive a 20 credit our pledge to prompt service We pledge to answer your call within 30 seconds on average handle a repair problem within 24 hours answer your written inquiries within two business days and make morning and afternoon appointment options available www mediacomcable com Not anymore If you have a business you now have a choice Mediacom Business offers new competitive choices in your local area faster internet and data connections feature packed voice services plus Business TV amp music Why limit your choices when you can make the switch and save money too Mediacom MEANS BUSINESS EN Lu _ Business Phone Business Internet Business TV amp Music C
39. the network that carries your voice signal and provides a crisp clear digital voice service Can I call 911 You can report police medical fire and other emergencies by dialing 911 and be connected to a live emergency operator With lower cost phone you do not need to register your address for 911 We will do it for you when we set up your account If there is a loss of electrical power to my home will my phone service be lost too The multimedia terminal adapter the phone modem used to provide phone service over Mediacom s broadband network uses household electrical power Mediacom does include a battery backup with the multimedia terminal adapter to provide backup power for a limited time during a power outage affecting your home Will still be listed in the telephone book Yes You will be listed in Directory Assistance 411 and in your local telephone book You will be given the option of having your phone number listed unlisted or unpublished If I have questions whom do call Customer Support 866 452 4747 Does Mediacom offer voicemail services Yes voicemail is available at a monthly rate of 4 95 www mediacomcable com CABLE SERVICE basic operations Mediacom wer cost e International calling e Unlisted non published directory listing e Additional outlet installation e nside wire maintenance e Operator services and directory assistance Three Way 3 Repeat Dial e Voicemail Calling
40. your VCR DVR or DVD player but not your TV unless you specify otherwise See Reassigning Device Keys This device key Controls this type of device TV TV DVD VCR DVD VCR DVR HTIB TV VCR TV VCR DVD and TV DVD Cable Cable box only Audio Amplifier Tuner to specify a device 1 Look up the device you want to control in the device code list on the following pages 2 0n the remote control press a device key once i e AUX DVD AUD TV or CBL it will blink once Then press and hold SETUP until the selected device key blinks twice then release SETUP 3 Enter the 4 digit device code The device key blinks once after each key press You should receive 2 quick flashes on the device key after entering your code Note You have 10 seconds to press each digit If it takes longer than that the remote times out and you must begin again 4 You can now test the remote by pressing POWER If your device responds turns off you have found the right code If your device does not respond repeat steps 2 3 with the next code in the list If the remote does not recognize the code the LED will turn off Retry the code by repeating steps 2 3 using the next code listed for your brand or search for a device code See Searching for Codes PAUSE ISSUE NO 20 searching for codes If none of the codes listed under Device Codes on the back of this guide matches your device you can search for a set o
41. 0 0178 0766 1060 0019 0056 0814 0032 1903 Samsux 0039 Sansui 0463 1929 1911 1904 Sanyo 0154 0088 0159 1907 0146 0799 Scimitsu 0019 Scotch 0178 Scott 0236 0180 0178 0019 0179 Sears 0047 0054 0154 0156 0178 0171 0146 0159 0179 0056 1926 1904 Sharp 0093 0689 0039 0165 0688 1917 0157 0491 0851 0386 Sharper Image 1950 Sheng Chia 0093 Shogun 0019 Signature 0016 Simpson 0187 0186 Sony 1100 0000 0834 1925 0111 1904 0080 Soundesign 0180 0178 0186 0179 Spectricon 0003 Squareview 0171 SSS 0180 0019 Starlite 0180 Studio Experience 0843 Supre Macy 0046 Supreme 0000 SVA 0748 0870 0587 0865 0872 0768 0871 Sylvania 0054 0030 0171 0020 0096 1931 0381 1944 Symphonic 0180 0171 1913 1904 Tandy 0093 Tatung 0003 1756 0055 Technics 0250 0051 Technol Ace 0179 Techview 0847 Techwood 0051 0056 0003 Teknika 0054 0180 0150 0060 0092 0039 0179 0019 0056 0186 0016 Telefunken 0702 0056 Thomas 1904 TMK 0178 0177 0056 TNCi 0017 Toshiba 0154 0156 0060 1256 0832 1704 1936 0650 1156 1656 1935 0845 1356 1918 1945 Tosonic 0185 Totevision 0039 Trical 0157 TVS 0463 Universal 0027 V Inc 0864 1756 Vector Research 0030 Victor 0053 Vidikron 0054 Vidtech 0178 0019 Viewsonic 1755 0864 0857 Viking 0046 Wards 0054 0030 0178 0080 0165 0866 0019 0027 0056 0111 0179 0016 0021 0096 1156 0020 Waycon
42. 0035 0037 LG 2010 Lloyd s 0000 0208 Logik 0072 LXI 0037 Magnasonic 1278 0593 Magnavox 0035 0039 0081 0000 0149 1781 0593 0563 Magnin 0240 Marantz 0035 0081 Marta 0037 Matsushita 0035 0162 1162 Media Center PC 1972 MEI 0035 Memorex 0035 0162 0037 0048 0039 0047 0240 0000 0104 0209 1037 1262 0479 1237 0307 0046 1162 MGA 0240 0043 0061 MGN Technology 0240 Microsoft 1972 Mind 1972 Minolta 0042 0105 Mitsubishi 0067 0043 0061 0807 Motorola 0035 0048 MTC 0240 0000 Multitech 0000 0072 NEC 0104 0067 0041 0038 Nikko 0037 Noblex 0240 Northgate 1972 Olympus 0035 Onkyo 0222 Optimus 1062 0162 0037 0048 0104 0432 1048 1262 0593 1162 Orion 0184 0209 0002 1479 0479 Panarex 1950 Panasonic 1062 0035 0162 1035 1262 0616 1162 0225 Pansat 1950 Penney 0035 0037 0240 0042 0038 1035 1237 Pentax 0042 0105 Philco 0035 0479 Philips 0035 0081 0739 1949 0618 1181 1081 Pilot 0037 Pioneer 0067 Polk Audio 0081 Portland 0020 Profitronic 0240 Proscan 0060 0202 1060 0761 0760 1954 Protec 0072 Pulsar 0039 Quarter 0046 Quartz 0046 Quasar 0035 0162 1162 1035 RadioShack 0000 1037 Radix 0037 Randex 0037 RCA 0060 0240 0042 0149 0807 1060 1989 0105 0202 0761 1035 1964 0760 0880 1954 0106 Realistic 0035 0037 0048 0047 0000 0104 0046 ReplayTV 0616 0614 Runco 0039 Samsung 0240 0045 1014 Sanky
43. 0041 0106 0061 0175 Alienware 1972 America Action 0278 American High 0035 Asha 0240 Audiovox 0037 0278 Beaumark 0240 Bell amp Howell 0104 Broksonic 0184 0121 0209 0002 1479 0479 Calix 0037 Canon 0035 Capehart 0020 Carver 0081 CCE 0072 0278 Citizen 0037 0278 1278 Colt 0072 Craig 0037 0047 0240 0072 0271 Curtis Mathes 0060 0035 0162 0041 0760 1035 Cybernex 0240 CyberPower 1972 Daewoo 0045 0278 0020 0561 1278 Daytron 0020 Dell 1972 Denon 0042 DirecTV 1949 0739 1989 1954 Dish Network System 1943 1946 1945 1944 Dishpro 1943 1944 Durabrand 0039 0038 Dynatech 0000 Echostar 1944 1943 1946 1945 Electrohome 0037 Electrophonic 0037 Emerex 0032 Emerson 0037 0184 0000 0121 0043 0209 0002 0278 0061 0208 0479 1479 1278 0561 1593 Euro 1962 Expressvu 1944 Fisher 0047 0104 Fuji 0035 0033 Funai 0000 1593 Garrard 0000 Gateway 1972 GE 0060 0035 0240 0760 1035 0807 0202 0761 1060 Go Video 0526 0432 GOI 1944 GoldStar 0037 0038 1237 Gradiente 0000 Harley Davidson 0000 Harman Kardon 0081 0038 Harwood 0072 Hauppauge 1992 Headquarter 0046 Hewlett Packard 1972 HI Q 0047 Hitachi 0000 0042 0041 0089 0105 Howard Computers 1972 HP 1972 HTS 1944 Hughes Network Systems 0042 0739 1949 Hyundai 1951 iBUYPOWER 1972 Jensen 0041 JVC 0067 0041 1945 0008 1944 KEC 0037 0278 Kenwood 0067 0041 0038 KLH 0072 Kodak
44. Academy Award nominee Will Rokos Monster s Ball Southland and Academy Award winner Barry Levinson Good Morning Vietnam Rain Man expect BBC America s first original drama to deliver realistic details gritty action and fast paced adventure Episodes Showtime Premieres Sunday July 1 at 10 30 9 30c This hilarious look at life inside Hollywood returns for a second season with Matt LaBlanc continuing his Golden Globe winning ways The backstabbing deceit and dashed dreams taking place behind the scenes are in full display as Matt is cast in the lead of a re hashed British sitcom but the critics focus more on his overweight condition than the show itself CHOICES mmm His ego however threatens to drag the whole team down You ll delight at the satirical insight into what can bea brutal world Wilfred FX Second season begins Thursday June 28 at 10 9c The Americanized version of the hit Australian series promises to gain even more popularity in its second season especially with the news of a new guest star for the season opener Robin Williams Elijah Wood Lord of the Rings plays Ryan a young man struggling to make his way in the world and relying on his friendship with Wilfred the neighbor s dog Really actor Jason Gann dressed in a cheap dog suit www mediacomcable com Yd but Ryan is the only person who sees the dog this way Proven by the succes
45. Level 0869 Paysat 0724 Philips 0099 RadioShack 0869 Star Choice 0869 Star Trak 0180 Voom 0869 Setup Codes for TVs A Mark 0003 Abex 0032 Admiral 0093 0463 Advent 0761 0783 0842 0817 0815 1933 Adventura 0046 Aiko 0092 Aiwa 1914 Akai 0812 0702 0030 0672 1903 Alaron 0179 Albatron 0843 0700 Ambassador 0177 America Action 0180 Ampro 0751 Anam 0180 Anam National 0055 AOC 0030 0019 0185 0003 0052 Apex Digital 0748 0765 0879 0767 1943 Archer 0003 Audiovox 0451 0180 0003 0875 1952 0802 1951 0092 0623 1937 Axion 1937 Belcor 0019 Bell amp Howell 0154 0016 Bradford 0180 Brockwood 0019 Broksonic 0236 0463 0003 1905 1935 1929 1911 1938 Candle 0030 0056 0046 0186 Carnivale 0030 Carver 0054 CCE 0217 Celebrity 0000 Celera 0765 Changhong 0765 Citizen 0060 0030 1928 0039 0280 0056 0186 0046 0092 Clairtone 0185 Clarion 0180 Colt 1906 Concerto 0056 Contec 0180 0157 0185 Craig 0180 Crosley 0054 Crown 0180 0039 Curtis Mathes 0047 0054 0154 0451 0093 0060 0702 0030 0145 0166 0016 1919 www mediacomcable com device code information 0466 1347 0039 0056 1147 CXC 0180 Daewoo 0451 1661 0092 0672 1928 0039 0623 1909 0019 Daytron 0019 Denon 0145 0511 Dumont 0017 0019 Durabrand 0463 0180 0178 0171 0003 Dwin 0774 0720 Electroband 0000 0185 Electrohome 0381 Elektra 0017 1661 Emerson 0154 0236
46. OBREWERY A brewery that produces less than 15 000 barrels 17 600 hectoliters of beer per year with 75 or more of its beer sold off site Microbreweries sell to the public by one or more of the following methods the traditional three tier system brewer to wholesaler to retailer to consumer the two tier system brewer acting as wholesaler to retailer to consumer and directly to the consumer through carryouts and or on site tap room or restaurant sales BREWPUB A restaurant brewery that sells 25 or more of its beer on site The beer is brewed primarily for sale in the restaurant and bar The beer is often dispensed directly from the brewery s storage tanks served to customers Where allowed by law brewpubs often sell beer to go and or distribute to off site accounts The Brewers Association re categorizes a company as microbrewery if its off site distributed beer sales exceed 75 REGIONAL BREWERY A brewery with an annual beer production of between 15 000 and 6 000 000 barrels TRADITIONAL CRAFT BREWERY An independent regional brewery who has either an all malt flagship or has at least 50 of its volume in either all malt beers or in beers which use adjuncts to enhance rather than lighten flavor LARGE BREWERY A brewery with an annual beer production over 6 000 000 barrels Source Brewers Association www mediacomcable com Cigar City Brewi
47. Princeton 0674 Proscan 0522 ProVision 0778 Qwestar 0651 RCA 0522 0571 0717 1022 1974 0822 1965 1913 Regent 1938 Rio 0869 Rotel 0623 Rowa 0823 Saba 1977 Sampo 0698 0752 Samsung 0490 0573 0820 1932 1075 0899 1979 Sansui 0695 Sanyo 0670 1967 0873 0695 Sharp 0630 0752 Sharper Image 1117 1995 Sherwood 1043 0770 0633 1077 Shinsonic 0533 0839 1931 Sigma Designs 0674 Sonic Blue 0869 1970 1099 Sony 0533 1533 0864 1981 1934 1033 1904 2020 1903 Sungale 1074 Superscan 0821 SVA 1105 0860 Sylvania 0675 0821 Symphonic 0675 Teac 0809 1984 Technics 0490 Techwood 0692 Terapin 1031 Theta Digital 0571 Tivo 1996 Toshiba 0503 1988 1045 2006 0695 1996 Tredex 0799 0804 0803 0800 TYT 0705 Urban Concepts 0503 US Logic 0839 V Inc 1064 Vocopro 1027 Xbox 0522 Xwave 1001 Yamaha 0490 0539 0545 Zenith 0503 0591 0869 2002 1906 Setup Codes For PVRs ABS 1972 Alienware 1972 CyberPower 1972 Dell 1972 Gateway 1972 Hauppauge 1992 Hewlett Packard 1972 Howard Computers 1972 HP 1972 iBUYPOWER 1972 Media Center PC 1972 Microsoft 1972 Mind 1972 Northgate 1972 Panasonic 0616 Philips 0739 0618 ReplayTV 0616 0614 Sonic Blue 0614 0616 Sony 1972 0636 Systemax 1972 Tagar Systems 1972 Tivo 0618 0739 0636 Toshiba 1972 Touch 1972 Viewsonic 1972 ZT Group 1972 Setup Codes For Satellite Receivers General Instrument 0869 Motorola 0869 Next
48. Publication Ed Helms in Dr Seuss The Lorax i Nu i I WP T WAA n F IT n Uil i LJ CUN RD tel emt Me John Carter c 137 Tarzan on Mars Based on the classic story Princess of Mars by Edgar Rice Burroughs John Carter follows the adventures of the title character Taylor Kitsch Friday Night Lights on a civil war torn Mars It has all the classic elements of sci fi fantasy a good looking princess alien battles mortal peril heroics and adventure but it bombed at the box office Have no fear sometimes good movies do badly at the box office and if internet reviews mean anything this movie didn t get its due Plus it has a walking city Even Star Wars didn t have that Taylor Kitsch stars as John Carter 18 PAUSE ISSUE 020 LAT S CS THAN NETFLIX In a return to the darker feel of the classic Brothers Grimm tale Snow White and the Huntsman follows Snow White Kristen Stewart Twilight as she escapes years of imprisonment by the Queen Charlize Theron Aeon Flux only to have her evil stepmother dispatch her Huntsman ay AUS Chris Hemsworth Thor to find and kill her Beautifully stark landscapes 7 2113 and menacing sets add to the epic feel of this film as a full scale rebellion 7 rises and threatens the reign of Queen Ravenna who refuses to let go of Charlize Theron as Queen Rav
49. Select a category and you re on your way to finding the nearest eats drinks and entertainment Tap into the full power of your phone or tablet by skipping the games and selecting one of these fresh tools the next time you re in the market for a new app We re not saying there s anything wrong with a good game of Fruit Ninja but adding a few of these apps to your collections might just give you time for another round 2 7 p 8 PAUSE ISSUE 0 20 uick IPS abusemediacomcec com and then delete it 1 Open your browser and go to MediacomToday com You may need to enter your ZIP code so it can load your local Mediacom page Click on the blue link labeled Reset Pass word Manage Email Accounts 2 Enter your entire email address and be sure to include mchsi com or mediacomcc net at the end of your address 3 Enter your password 4 Click Reset Password 5 Enter the answer to your security question 6 Click Submit 7 Enter a new password A valid email password must be 8 to 16 characters long and can t contain any spaces Passwords are case sensitive OpenSesame is different than opensesame B Be aware that the password is private information that opens access to your account so it shouldn t be easy to guess If you can t easily remember it please write it down but keep it in a secure location 8
50. Star 0031 Harman Kardon 0892 0106 JVC 0331 Kenwood 0356 Left Coast 0892 Lenoxx 1561 Linn 0269 Logitech 1408 Luxman 0165 Magnavox 0269 Marantz 0892 0321 0269 Mark Levinson 1483 Mcintosh 0251 Nakamichi 0321 NEC 0264 Optimus 0395 0300 Panasonic 0308 0521 Parasound 0246 Philips 0892 0269 Pioneer 0300 0013 Polk Audio 0892 0269 RCA 0300 Realistic 0395 Sansui 0321 Shure 0264 Sony 0689 0220 0815 Soundesign 0078 0211 Technics 0521 0308 Victor 0331 Wards 0078 0013 0211 Yamaha 0354 0143 0133 0504 Setup Codes for Audio Receivers ADC 0531 Adcom 0616 Aiwa 1405 0158 0189 0121 0405 1388 1243 1641 Akai 1255 0224 0076 1512 Alco 1390 Amphion Media Works 1563 AMW 1563 Anam 1609 1074 Apex Digital 1430 1257 Arcam 1120 Audiotronic 1189 Audiovox 1390 Bose 1229 0639 1253 Cambridge Soundworks 1370 Capetronic 0531 Carver 1189 0189 0042 0008 0360 Casio 0195 Clarinette 0195 Classic 1352 Coby 1263 1389 Compaq 1136 Criterion 1420 Curtis Mathes 0080 Daewoo 1250 Dell 1383 Denon 1360 0004 1142 0771 0273 Emerson 0424 Fisher 0042 1801 0360 0219 Garrard 0463 0424 Gateway 1517 Glory Horse 1263 Go Video 1532 Harman Kardon 0110 0189 0891 Hewlett Packard 1181 PAUSE ISSUE NO 20 Hitachi 1273 1801 Initial 1426 Inkel 0062 Integra 1298 0135 JBL 0110 1306 JVC 0074 1263 1495 1374 Kenwood 1313 1570 1569 0027 0042 0239 0569 0186
51. TVs Today HDTV is available in two forms HD ready and HD capable HD ready sets have built in HDTV receivers This built in receiver however is not compatible with Mediacom s HDTV receiver converter HD capable sets are essentially monitors that require an external receiver converter In both cases a Mediacom HDTV digital converter is required Why doesn t the picture always display in full screen when I m tuned to a high definition channel Not all programs are in high definition format therefore programs will not always be full screen Not every show currently broadcast by an HD station is in HD format You can assume that if you are getting a picture on the HD channel your equipment is functioning properly You may want to check your HD monitor TV set settings consult the HD monitor s user manual BE PAUSE ISSUE NO 20 With a bigger picture better resolution and the best possible audio HDTV is truly the future of television you won t believe your eyes and ears Ready to take your television viewing experience to the next level That s what you get with High Definition TV from Mediacom HDTV delivers the most vivid possible picture so real that the images on the screen seem to be right in front of you This imagery is reinforced by crystal clear digital audio that delivers every possible sound Will be able to view closed captioning with HDTV Service To enable closed captions
52. This is the first digit of the device code Press 2 3 and 4 to obtain all four code digits changing volume lock Locking the volume controls to a single device makes it easier to control volume without having to guess whether the volume will change If you lock the remote s volume controls to the TV for example you will always be able to change the volume to the level you want without having to adjust it on multiple devices 1 Press and hold the device mode key TV AUDIO DVD VCR or Cable corresponding to the device you want to control volume for at least six seconds The LED for each device key lights up then the key for the device you selected remains on 2 Press Volume The device key s LED blinks three times indicating it has locked the volume control to the device you selected The AUDIO device key always controls its own volume regardless of the device is locked to volume control Note If you reassign AUDIO to another device such as a second TV the second TV will always control its own volume unlocking volume controls 1 Press and hold a device mode key TV AUDIO DVD VCR or Cable corresponding to the device currently locked to the volume controls for at least six seconds The LED for each device key lights up then the key for the device you selected remains on 2 Press Volume The device key s LED blinks three times indicating it has unlocked the volume control for all
53. Though capable of delivering standard definition video to your TV or monitor these cables are necessary to deliver high definition video HDMI HDMI video output to an HDTV can connect to a DVI input using an HDMI to DVI converter cable TV Passcard TV passcard interface USB USB 2 0 connector for devices such as keyboards joysticks scanners disk storage PCs printers or digital cameras SATA Connector for optional external hard drive IEEE 1394 IEEE 1394 connector for connecting to audio and video devices such as a DTV These connectors not currently enabled A Mediacom Publication HIGH DEFINITION TELEVISION Mediacom 10 troubleshooting tips general troubleshooting tips e Properly plug your television and HD set top box into an electrical outlet If a light switch controls the outlet make sure it s turned on e Make sure all cables are properly connected and connections are finger tight e Make sure power indicator light on the set top box is on e Make sure TV power is on and the TV is tuned to channel 3 or the correct video input f your setup includes a VCR and or stereo make sure they are properly connected to the set top box blue screen or other VCR related problems Make sure your VCR is tuned to channel 3 or to the correct video input Press the TV VCR button on your VCR absence of graphics closed captions or program guides on the TV screen The HD set top box cannot gener
54. UDIO VIDEO AUDIO VIDEO S VIDEO VIDEO AUDIO LEFT ANTENNA IN AUDIO RIGHT AUDIO OUT VIDEO OUT VIDEO S VIDEO COAX OPTICAL R Roo o DIGITAL ANALOG Either or E L A Mediacom Publication MOVIES MUSIC AND MORE Mediacom connecting to your home audio system Step 1 Connect an RF coaxial cable between the cable wall outlet and the CABLE IN connector on the DCT2000 Step 2 Connect the RF coaxial cable supplied with the DCT2000 between the RF IN and TORF IN connectors on the DCT2000 Step 3 Connect an RF coaxial cable between the TO TV VCR connector on the DCT2000 and the CABLE ANTENNA IN connector on the stereo VCR Step 4 Connect an RF coaxial cable between the TO TV connector on the stereo VCR and the CABLE ANTENNA IN connector on the TV Step 5 Connect a stereo audio cable between the AUDIO OUT R and L connectors on the DCT2000 and the AUX IN R and L connectors on the stereo receiver or amplifier Step 6 Connect a video cable between the VIDEO connector on the DCT2000 and the INPUT VIDEO connector on the stereo VCR Step 7 Connect a stereo audio cable between the INPUT AUDIO R and L connectors on the stereo VCR and the TAPE 1 OUT R and L connectors on the stereo receiver or amplifier Step 8 Connect a stereo audio cable between the OUTPUT AUDIO R and L connectors on the stereo VCR and the TAPE 1 IN R and L connectors
55. V A Mediacom Publication MOVIES MUSIC AND MORE boundary Mediacom free tv quick menu quick and easy The Quick Menu offers shortcuts to key Interactive Guide features Just press MENU from anywhere in the guide even while you re watching a program and you ll have access to features like Search Favorites Digital Music and more i Emm fel cota Go Peyote Press the buttons on your remote to highlight an option then press OK and you re on your way all access with main menu Main Menu gives you easy access to all features Simply press MENU twice then select from the options available including Listings By Time Listings By Category Parental Locks Favorites Local Weather and more Mediacom flr Main Ceci Hi Find Lun e doe Iry aii e Impr empor Press MENU button twice for the Main Menu Q enhanced searching by category With the Interactive Guide you can sort and view program Listings By Category Mediacom ft Select a category from the Ck venit teen Main Menu or Quick Menu Tita ga dile Ue enp to display listings enhanced searching by title A Z Title Search allows you to find a specific program by entering the first few letters of the program name Mediacom Jaf A i tm alt ae PAUSE ISSUE NO 20 27 28 basic operations continued smart channel surfing 10 parental lo
56. able Clever tools to keep yon ahead Flip Board By collecting and organizing your favorite blogs magazines social networks and other subscribed content into a condensed graphic format Flipboard acts as a virtual hub for your online life With the flick of a thumb you can read an outrageous article on the web share it on Twitter and update Facebook with your feelings all from one nifty app And while we can t verify the inventors claims that it s how the web would look designed from scratch it s certainly a great tool for keeping up on what s important Like hilariously captioned photos oNtheng anie Sleep Cycle Maybe the most innovative app on this list Sleep Cycle is a bio alarm clock that uses the accelerometer inside the iPhone to log your sleep cycle by sensing movements during sleep waking you up during your lightest sleep phase in the morning By monitoring sleep and waking you gradually as you approach your set wake time instead of abruptly jerking you out of the deepest realms of slumber Sleep Cycle promises you ll wake feeling more relaxed and refreshed ready to get more done www mediacomcable com A runner s best friend this app lets you map runs track times and play virtual tag with friends Cha ching GymPact pays you cash money for hitting the gym Make a pact by choosing when you re going to the gym next week and entering it in the app Via a
57. able to connect your modem your computer will prompt you to load a USB driver once you apply power to the modem Insert the CD from your modem package into your CD ROM drive and follow the instructions fo CABLE MODEM Step 1 Make sure your PC is off and insert the power adaptor output connector into the DC power input jack on the back of the modem Step 2 Plug the power adapter into an AC power outlet Your modem should power up this can take up to 10 minutes for the modem to complete its boot and scanning sequence POWER ADAPTER OUTPUT CONNECTOR DC POWER INPUT JACK m Publication 3b connect modem to a USB port on PC iip step 3a if you perform this step USB Cable Connectors B CONNECTOR gt CONNECTOR SQ AJ Step 1 Insert the USB 2 cable connector into m the USB serial port on the back of the modem un ITI USB SERIAL PORT 2 Fa B CONNECTOR m USB CABLE A A CONNECTOR m e d PC TOWER REAR VIEW Step 2 Insert the USB cable A connector into the computer USB serial port on your computer USB PORT A CONNECTOR Q USB CABLE FROM CABLE MODEM ooooooooo ooooooooo install your PC INSTALLATION You will need your account number and registration code to complete the installation This information is printed on the letter that was included in your self install kit
58. acomcable com Possible Resolution If the channel does not come up after waiting a couple of minutes then check to make sure the coax cable between the wall outlet and set top box is screwed in tightly If that does not correct the issue then power cycle the set top box If after 5 minutes the channel does not come back on contact Customer Service Possible Resolution When looking at the channel guide if all you see for programming information is a message that says To Be Announced this is a normal message when first powering up your set top box or after a power outage It usually takes 10 minutes or so before channel guide information starts to appear and a few hours for the full programming guide to download to the box If To Be Announced has been displayed for longer than a day on every channel power cycle the set top box and contact Customer Service if program listings don t appear within 20 minutes Possible Resolution The most likely reason you are seeing this is because your set top box may be tuned to a premium channel that you do not subscribe to for example HBO Showtime Cinemax etc If you know that you should be receiving the channel that your set top box is tuned to but still get the Not Authorized message power cycle the box as described above If that does not solve the problem please call Customer Service to let them know there s a problem Possible Resolution You may be watching a high defin
59. affixed therefore indicating ownership of the Equipment Equipment cannot be removed from the Customer s premises and used in another location without Mediacom s prior express permission Outlets Customer shall not disturb alter or remove outlets or any other Equipment and will safeguard such outlets and equipment from damage and will not permit anyone other than a Mediacom representative to perform any work on the outlet or other Equipment Any additional outlets that do not meet Mediacom wiring specifications will be rewired by Mediacom and Customer will be charged an installation fee for the additional outlet Damaged Lost or Stolen Customer is responsible for the safekeeping of all Equipment placed in or on Customer s premises In the event that the Equipment is destroyed damaged lost or stolen while in the customer s possession the Customer shall be liable for the cost of repair or replacement of the Equipment Termination of Services Upon termination of services for any reason Customer s right to possession of Equipment shall likewise cease and terminate Customer agrees to immediately return all Equipment in the operating condition as when received reasonable wear and tear excepted directly to Mediacom or a representative thereof except as may otherwise be required by FCC s inside wiring regulations If Customer fails to return the Equipment Customer agrees to pay Mediacom the sum of up to 125 for each non addressable c
60. ail e Enter your email address only Make sure you DO NOT include mchsi com at the end of your email address e Click the button labeled Reset Your Password PAUSE ISSUE 0 20 e Completely fill out the reset password form e The password must be 8 16 characters long cannot contain any spaces and is case sensitive e Click on the button labeled Submit e You should receive a message stating Your email password has been successfully changed e f your password did not successfully reset please call Internet Technical Support at 855 MEDIACOM our performance pledge We re dedicated to providing you with great customer service However on occasion service can be disrupted Oftentimes the solution is simple and requires no visit to your home to repair With a little know how repairing a technical glitch could be as simple as checking a few plugs for your protection home wire maintenance plan If there s ever a problem with our equipment we ll repair it at no charge However the problem may be with your inside wiring TV or VCR and we have to charge for our time and work You can protect yourself from unexpected service charges with our Home Wire Maintenance Plan Call us at 855 MEDIACOM for details unauthorized use of service There are state and federal laws prohibiting the unauthorized reception of cable and the use of equipment or tampering with equipment that permits unauthorized
61. aining end of coax cable A Data to the RF connector on the cable modem a CABLE MODEM COAX CABLE FROM CABLE SPLITTER CABLE A 2 IMPORTANT The cable modem connects to your PC using either a Network Interface Card NIC or a USB port For an Ethernet connection follow step 3a Connect Modem to an Ethernet NIC on PC For a USB connection follow step 3b Connect Modem to a USB Port on PC Do not connect the modem to the PC Ethernet and the USB port Use either the Ethernet 3a or the USB port 3b not both connect modem to an ethernet NIC on PC step 3b if you parom this step NOTE If you purchased a Network Interface Card NIC please follow the directions in the NIC package to install the NIC before connecting the cable in the steps below Make sure you follow the instructions to put the NIC in your PC and load the software device drivers Step 1 Connect one end of the Ethernet patch cable to the RJ 45 Ethernet port on the back of the modem RJ 45 ETHERNET PORT ETHERNET CABLE TO ETHERNET PORT ON COMPUTER 2 PC REAR VIEW Step 2 Connect the remaining end of the patch cable to the RJ 45 Ethernet port on the Network Interface Card NIC oooooooooQo ETHERNET INTERFACE CARD ETHERNET CABLE FROM MODEM uw ETHERNET PORT ETHERNET PORT O connect the power adapter to the modem NOTE If you have used a USB c
62. all us today Or go online for more information 1 800 479 2091 MediacomCable com Business cable bill information about your cable bill account related Fees We know you ll try your best to keep your account current with us However in some cases it will be necessary to assess late payment and special handling charges as follow e Late Fee Payments received after the due date shown on your billing statement are subject to a late fee e Insufficient Funds Charge When your Mediacom payment reaches the bank before your money does your check will be returned to us with a notice of insufficient funds Due to the resulting payment delay and office handling a fee applies e Field Collection Charge If we are required to go to your home to collect payment for past due service a field collection charge applies Your account with us is assigned a certain billing cycle period always starting on the same day each month Your monthly billing statement will be similar to the example shown Mediacom 123 Main Street Anytown USA 01234 Johnny 0 Public payment options Mediacom is pleased to offer you a variety of payment options Online Billing 7 Access your account and make payments from home office or anywhere you have a computer with internet access Electronic BillPay can be accessed by going to Mediacom s website MediacomCable com and clicking on the Customer Service tab Once you are in C
63. ams currently airing You can automatically schedule recordings for programs starting at a later time or date by pressing RECORD while in the listings Recording will start at the program s scheduled start time t lman ngu d recording starting notice Before a scheduled recording begins a notice will appear on screen giving _H you the opportunity to confirm or ou cancel the scheduled recording b TAREA The DVR will automatically tune to 4 ate mines or the channel and begin recording at the time you schedule it to start Live TV programming that has been temporarily recorded will be erased once the scheduled recording starts Changing the channel during a recording will stop the recording You will see a notice confirming whether you want to stop the recording and change channels or continue recording record two programs at once While Watching a Show Press RECORD to record the program you are watching Press SWAP to switch to the other tuner and find the second program you want to record Press RECORD when you locate the second program you want to record Mediacom from the guide Highlight a program you want Mediacam to record from any listings screen eril K Press RECORD to set up the first recording e Highlight the second program e Press RECORD to set up the second recording A Mediacom Publication recor
64. and tear or technical malfunction Physical damage to Equipment caused by Customer s intentional or negligent misuse is the sole responsibility of the Customer who shall pay Mediacom its then current rate for the cost of repair or replacement Access on Premises Mediacom may enter into upon and over Customer s premises periodically to install connect inspect maintain repair or alter its outlets and Equipment To the extent the same is consistent with the Customer s ownership of the premises Customer grants Mediacom a temporary and permanent easement to construct install maintain and or replace cable television transmission lines and all other Equipment necessary in connection with the provision of Services Customer as Renter In the event Customer is not the owner of the premises upon which Mediacom outlet and Equipment are to be installed Customer warrants to Mediacom that he she has obtained the consent of the owner of the premises for Mediacom to make installation and maintenance contemplated by this Agreement If Customer is not the owner of such premises Customer agrees to indemnify and hold Mediacom harmless from and against any claims of the owner arising out of the performance of this Agreement Customer s Equipment Mediacom shall not have any responsibility for the operation maintenance or repair of any customer equipment including but not limited to televisions VCRs audio receivers and other devices Without limiting the f
65. ant to come back to it later select Mediacom The My Rentals from the amin Troiae A if On Demand Menu e Highlight and select a title to see an informational iaaa screen that displays your Bicone Aiens remaining rental time and other program details Select to start watching where you left off or select fto start the program from the beginning e Watch as many times as you want within the rental period You can also find rented titles in other On Demand listing screens A checkmark appears in the Instant Information to identify it as a rented program a Ny If a Reminder appears during an On Demand program you are watching you can accept the reminder and tune to the program which stops the program To return to your On Demand program later access it from your list of rented titles and press RESUME or RESTART from the beginning Resume play of the video appears for purchased videos Restart the video from the beginning appears for purchased videos Delete the title from your rented titles list appears for purchased videos Indicates the program is available as a package OB BBBM Cancel selection On Demand not available in all areas On Demand programs may not be recorded with DVR if available f available from your cable provider PAUSE ISSUE NO20 33 frequently asked questions TV on your terms Life s busy Life s demanding
66. ate graphics on all video outputs at all times e f the HD set top box is set to 1080i 720p or 480p output format graphics are only available on the high definition video outputs DVI and component video e f the HD set top box is set to 480i graphics are available on all video outputs e f the HD set top box is connected to a standard definition TV verify that the HD set top box is configured to use the 480i output mode interactive guide with no program listing Disconnect the power cord from the electrical outlet and wait at least 10 seconds Plug the power cord back into the electrical outlet to begin reloading the interactive guide information This will take about 30 minutes to complete While the guide is reloading information you will be able to watch TV and change channels with your remote but on screen programming listings will not be available until the reloading process is complete no sound Verify that the mute function has not been activated on your TV and or HD set top box Make sure the volume is turned up on your TV or home theater system f you are using a stereo receiver or home theater system verify that the audio connections are correct blank screen or snowy picture f you are using the cable TV RF input make sure your TV and or VCR are tuned to channel 3 f you are using the line RCA inputs make sure your TV and or VCR are tuned to the correct line input more troubleshooting help f
67. can t browse the internet B Jt takes a long time for your computer to connect to the internet or can t connect at all B There has been a power outage You re hooking up or unhooking a router inyour wireless network TOREBOOT YOUR CABLE MODEM 1 Verify whether the modem has a battery backup If there s a battery remove it If 03 05 04 04 there s no battery continue to step 2 7 03 18 2 Unplug the power from the modem 1f the lights do not go off there s a battery in the EMTA 3 If you re using a router to link several computers unplug the power cord from the router 4 Shut down the computer 5 Wait at least 30 seconds A Mediacom Publication Mediacom Online Service Mediacom Online Service Partial Month s March 18 April 4 27 84 6 Check the cables on the back of the modem PC and router to make sure that everything s securely connected 7 Verify that the telephone cord is plugged into the port labeled Tel 1 2 or Tel 1 on the back of the modem Do not use Tel 2 8 Plug in only the modem s power cord 9 Wait until the modem has completed the startup process before proceeding The lights will light up go out and come on one at a time 10 Plug the power into the router 11 Wait for the router to complete the startup process 12 Start the computer 13 If there s a battery reinstall it in the modem If y
68. ceiver Step 3 Using an optical audio connector connect the output on the set top box to the input on your digital home theater receiver OPTION 2 RCA Type Digital Audio Step 1 Follow steps 1 through 3 in basic operation 7 Step 2 Locate the orange RCA type SPDIF output on the set top box and the RCA type SPDIF or digital audio input on your home theater receiver Step 3 Using a single pronged RCA type audio connector connect the output on the set top box to the input on your home theater receiver OPTION 3 Baseband Audio Connector Cables two pronged RCA type audio cable red and pink Step 1 Follow steps 1 through 3 in basic operation 7 Step 2 Locate the AUDIO OUT L pink and R red outputs on the set top box and the AUDIO IN L amp R inputs on your HDTV Step 3 Using a two pronged RCA type audio connector connect the L amp R outputs on the set top box to the L amp R inputs on your HDTV Remember L will go to L and R will go to R NOTE When using your audio receiver it is recommended that you mute or turn down the volume on your TV www mediacomcable com HD DvR set top box back panel The rear panel of the set top box consists of three types of interfaces audio video and data The following information describes each connection and its use E 2 10 11 12 13 14 15 16 17 18 1 2 3 4 567 8 9 11 12 13 14 15 16 17 18 Key Description Cable In This conne
69. cks to protect your family The Flip Bar lets you see program information as you change channels Parental Locks let you restrict viewing and purchases of TV programming based on your preferences Set a personalized 4 digit PIN and you can place locks on selected ratings channels and titles You can also hide adult titles from being displayed on screen Mediacom A Mediacom 1 play favorites TV Listings appear in a grid JA ESFI format with channel numbers 2 27 6 NEL LL a The Interactive Guide and network call letters LES Dein Favorites feature lets you Mediacom fl Guide stain m down the left side and at iion quickly access the channels EDU mo 4 Rs leek in aul ia times along the top Listings you ve designated for ves Aa uM are color coded to help you TT 930p In that category Just select du aa identify different types of EN ae Merete Car Com Won Favorites from the Main programs E ae a Menu or from the a Quick Menu Blue Regular programs Green Sports Children s programs Purple Movies 12 how to use your cable box and VCR to record future programs mini guide e Select the program you want to record from the TV Listings e Press INFO to bring up the program information screen Select the RJ icon from the bottom of the screen e Select Record Future Program e Once the
70. converter box and a remote It is virtually the same size as a DVD player and can be conveniently placed on top or near your TV Can record On Demand and Pay Per View programs On Demand content cannot be recorded with your DVR You may record Pay Per View programs like any other program How long can I pause live TV You can pause up to 90 minutes of standard TV programming less with HD programming PAUSE ISSUE NO 20 your schedule allows Plus DVR gives you the power to pause and rewind what you re watching You can even pause live programming DVR gives you the power to control what and when you watch all from your remote watch a program while I m recording another You can watch a previously recorded program while you are recording a live program by accessing the DVR menu However if you change channels a screen will appear asking you to confirm this channel change and stop the recording Can program my DVR to record every episode of a specific show Your DVR will allow you to schedule recordings based on a program airtime and channel You can also set a repeat recording such as every day or once a week Can receive and record programs in high definition with my DVR Yes As long as you have the DVR connected to a high definition television HDTV you can watch HDTV programming as well as record it on your DVR On occasion a recording starts a minute or two after the program has be
71. ctor receives the incoming signal from your cable service provider RF Out RF video output Optical SPDIF The OPTICAL SPDIF connector is an SPDIF optical digital output connection that carries Dolby Digital 5 1 audio or PCM audio It is used to connect the DCT to a stereo tuner or A V receiver to provide surround sound theater style audio Audio In L and R left and right RCA connectors for loop through audio from audio equipment SPDIF The orange coaxial SPDIF connector is a digital output connec tion that carries Dolby Digital 5 1 audio or PCM audio It is used to connect the DCT to a stereo tuner or A V receiver to provide surround sound theater style audio Video In RCA type video input from a TV VCR camcorder or other device Video Out RCA type video output to a VCR or TV Ethernet Ethernet 10 100Base T port AC Power AC power connector e The bottom plug is an input for the AC power cord e The top plug is a switched power outlet for a device such as a TV or VCR IR This connector enables the DCT to control a VCR while recording a selected program Not all electronic program guides support this feature S Video This connector is used to deliver high quality standard definition video to external devices that accept S Video inputs such as a high end VCR or TV Audio Out L and R left and right RCA type stereo audio output jacks Y Pb Pr These connectors are used to deliver component video to an HD ready TV or monitor
72. d a series Your DVR lets you record multiple episodes of a program according to your preferences You can set the DVR to record only new first run episodes first run episodes and repeats or all episodes When you set a recording from a Series Program Information screen you ll have an additional icon on the preceding Recordings Overlay Choose this Create a Series Recording icon to specify your Series Recording Options Select the episode type to record such as First Run Only First Run and Repeats or All Episodes Specify how many recordings to save Specify how long to save the recording until you erase it or until space is needed To access advanced series setup features like adding minutes to the start and end times and specifying which channels to record select the Recording Options icon to review all options Your series recordings will appear in the My Recordings list with the show titles as their labels Multiple recordings of the same show will have the same label and will be listed beginning with the most recent recordings first as default To change your view use the 4 gt buttons on your remote to View By Date View By Channel or View By Title You may also modify the priority assigned to a series using the Series Priority List Features may vary by digital set top equipment type Remote control functions and menu selections vary by area Recording capacity varies by video source Not all remote controls a
73. d logos cited herein are the property of their yP DAL DEMAND respective owners 2011 World Wrestling Entertainment Inc All Rights Reserved VIDEO SERVICE TIPS AND TROUBLESHOOTING video service tips and troubleshooting we can help You can expect your service to be up and running whenever you tune in There may be times when a brief interruption of service occurs due to thunderstorms or power pole accidents even when your electric service may be working Restoring your service is our immediate priority However if you find that your neighbors are not experiencing a service outage you may be able to troubleshoot your own service problem yourself pa F before you schedule an appointment try the following troubleshooting steps Check Power is on e Verify lights and other appliances are working If not working you may be experiencing a power interruption to your home e f power is on look for loose or disconnected power cords Make sure they are plugged in all the way e f power outlet is controlled by a wall switch make sure the switch is in the ON position Check Remote control batteries are good e Manually turn on the TV or cable box by pressing the POWER button on the front panel Next use the remote control to turn OFF the TV or cable box If device does not turn off then change the batteries in the remote control If this did not correct the problem proceed to the next step Check
74. e A e Fast Forward from Pause read E Go to Live TV The buttons function like p H controls ml Plus you have new DVR control features like Instant Replay and SWAP As you watch live TV and recorded programs press PAUSE and the video on your TV screen instantly freezes No more missing the climactic scene of a movie or the winning play of the game For programs you are watching live your DVR will remain in pause for up to 90 minutes Press PLAY to resume normal play of the program playback controls with status bar Status Bar The Status Bar appears whenever you pause rewind or fast forward a live program It also gives you information such as the title of the program you are watching the source of the program and duration of time The yellow position bar indicates where you are in the program Green indicates the length of the program you are watching White indicates the length of other programs available in the buffer Red nones that you are a recording in progress pause As you watch live TV and recorded programs press PAUSE and the video on your TV screen instantly freezes No more missing the climactic scene of a movie or the winning play of the game For programs you are watching live your DVR will remain in pause for up to 90 minutes Press PLAY to resume normal play of the program rewind Want to review a portion of your live show It s a snap with DVR Pres
75. e 0571 Broksonic 0868 0695 Cambridge Soundworks 1916 CAVS 1057 CineVision 0876 0869 Classic 1917 Coby 1086 0778 1923 1107 Criterion 2007 Curtis Mathes 1087 CyberHome 1024 1023 0816 1117 Daewoo 0784 1918 0705 0869 0833 Denon 0490 0634 Dual 1068 1085 DVD2000 0521 Emerson 0591 0675 0821 Enterprise 0591 Fisher 0670 1919 Funai 0675 Gateway 1073 1077 GE 0522 0815 0717 Go Video 0744 1044 1970 0869 1099 0715 0833 1075 0783 GPX 0769 0699 Greenhill 0717 Harman Kardon 0702 0582 Hitachi 0573 0664 1919 Hiteker 0672 Initial 0717 1931 Integra 0627 1924 Jamo 2003 Jaton 1078 JBL 0702 1926 Jensen 1016 JVC 0558 0623 1901 0867 1940 jWin 1051 1049 Kenwood 0490 0534 0737 0682 KLH 0717 1939 1020 Konka 0720 0719 0711 0721 Koss 0651 Landel 0826 Lasonic 0798 Lenoxx 1938 LG 0801 Liquid Video 1980 Lite On 1058 Loewe 0511 Magnavox 0503 1914 0821 0675 1976 Malata 0782 Marantz 0539 Memorex 0695 Microsoft 0522 Mintek 0839 0717 Mitsubishi 1521 0521 Momitsu 1082 NEC 0785 Nesa 0717 Next Base 0826 Norcent 1003 1107 0872 1923 Onkyo 0503 0627 1985 1924 0792 Oritron 0651 1980 Panasonic 0490 1490 1908 1925 2017 1462 1907 1910 1990 1362 1762 1909 1986 0632 Philco 2000 Philips 0503 0539 0646 1914 0885 0854 Pioneer 0525 0571 0632 1902 Polaroid 1086 1061 1998 Polk Audio 0539 Portland 0770 Prima 1016
76. e Act has special rules that apply to these situations The privacy disclosure rules under the Cable Act may apply if you subscribe to any one of the services offered by Mediacom Mediacom will disclose personally identifiable information about you when required by law authority directive or legal process after giving effect to the Cable Act s requirements The Cable Act s requirements differ depending on whether the person or entity seeking the information is a governmental authority or not If a person or entity that is not a governmental authority seeks personally identifiable information then the Cable Act permits us to disclose certain information only if there is a court order authorizing or requiring such disclosure and only if we notify you of the order If a governmental authority seeks personally identifiable information about you then the rules are different depending on whether the disclosure is subject to i the ECPA ii the federal pen register trap and trace statute which we refer to as the Register Trace Statute or iii other law including the Cable Act If the governmental authority seeks personally identifiable information about you the Cable Act authorizes us to disclose it pursuant to the ECAP by a court order or by subpoena for certain limited types of information that includes name address telephone number billing information including payments made and method of payment The Cable Act may impose additional co
77. e connections e Tighten loose coax cable connectors the ones with threads they provide both picture and sound e f used secure loose video cable typically yellow colored it provides picture e f used secure HDTV cable typically red blue and green connectors they provide HDTV picture e f used secure HDMI digital cables they provide HDTV picture and sound If you recently connected or added TV or audio equipment make sure the color of the connectors match the color of the plug in ports Additionally ensure that the cable is connected from the out port on the first piece of equipment to the in port on the next piece of equipment Continue with the out and in pattern until you reach your TV If this did not correct the problem proceed to the next step Check Set top box needs to be rebooted by power cycling e Reboot the set top box by unplugging its power cord from the wall outlet power strip or from power inlet on back of box Just turning the set top box power OFF and ON will not reboot the box It must be unplugged and replugged into the power source e Wait 20 seconds e Plug power cord back in e he set top box will cycle through the entire start up process Data may take up to 20 minutes to reload TV guide information will display To Be Announced until fully reloaded If this did not correct the problem contact Customer Service at 855 MEDIACOM AC STB Input I lt AC Outlet www medi
78. e written consent The Telecommunications Act permits us to use disclose or permit access to CPNI for the following purposes e To initiate render bill and collect for voice services e To protect our rights or property e To protect users of our services and other carriers from fraudulent abusive or unlawful use of or subscription to such services We may also disclose your CPNI to the extent authorized or required by law Telephone directory listings and caller ID We offer our phone customers the ability to designate their listings as non published within print or electronic directories or directory assistance services Because of the complexity of this process and the involvement of other entities in publishing errors may occur from time to time Your name and or telephone number may also be transmitted and displayed on a caller ID device unless you have elected to block such information Please note that caller ID blocking may not prevent the display of your name and or telephone number when you dial certain business numbers 911 900 numbers or toll free numbers disclosure to governmental agencies or otherwise required by law or legal process It is possible that one or more third parties may seek to require us to disclose personally identifiable information about you pursuant to law through a warrant subpoena or order issued by a court or by other governmental authority or directive or through other legal process The Cabl
79. ecent language L or suggestive dialogue typically Nick Jr NickJr com Science Science Discovery com TLC TLC com TV Land TVLand com www mediacomc Mediacom the power to simplify FIRST MOVIE C Good for Mediacom Pay Per View or Mediacom On Demand Please print legibly Your account is on your monthly statement name account movie title date time Coupon expires 09 21 12 This coupon has no cash value and is for residential use only Only one coupon per household may be redeemed Account must be in good standing to redeem coupon This offer is nontransferable and cannot be combined with any other coupon or discount Good for a single purchase of a Mediacom PPV or VOD movie up to 4 99 Not valid with special events or adult programming Additional restrictions may apply All information on coupon must be completed and legible or coupon will be null and void Submit original completed coupon with your monthly statement E Bill customers may redeem this coupon at a local payment office or send it to Mediacom 1613 Nantahala Beach Rd Gulf Breeze FL 32563 No checks will be accepted at this address No photocopies or duplicates accepted Services may not be available in all areas 2012 Mediacom All Rights Reserved Mediacom and the Mediacom logos are registered trademarks of Mediacom Communications Corporation MC092012 Mediacom Using Mediacom Digital On Demand and Pay Per View is easy Just f
80. ed and hindered by his own mental illness Dr Pierce s genius is seasoned with off putting habits and brash behavior a nearly textbook formula for great television m r 3 1 1 Fr a T i Parenthood takes many people by surprise but none as much as Ben Jean Luc Bilodeau Kyle XY when he discovers a baby girl left at his door by an ex girlfriend Although his is not the baby s father he nevertheless decides to raise her with the help of his mother Melissa Peterman Fargo brother Danny Derek Theler best friend Tucker Tahj Mowry Seventeen Again and a good female friend Chelsea Kane who apparently harbors a secret crush on the new dad Shot before a live audience PAUSE 1550 020 23 a perfect combination of channels for those who love sports i gt Discover qu NETWORK Wy ascii cable s greatest movie and music channels are bundled for endless entertainment ni e MUSIC TELEVISION country music television www fuse tv remm CHANNEL MOVIES Lifetime _ sundance NETWORK LEC aK select family friendly and general interest channels there s something for everyone in the family AN oue OWN ANEP CHANNEL CHANNEL Y a M OPRAH WINFREY NETWORK CHOOSE FOR JUST Mediacom CHOOSE 2 FOR JUST 5 Call 866 928 2225 to Order C
81. ediacom reasonably believes that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of the information without delay To ensure we are able to process your request please fill in all information accurately and completely sign this form and return it to Mediacom Communications Corporation Attn Marketing Department 100 Crystal Run Rd Middletown NY 10941 1 Please Print Clearly Street Mediacom Account Phone Number Please DO NOT mail with your bill If you change your mind and want to include your name and address on mailing lists we provide to other businesses please contact your local Mediacom office City State Zip Signature Date SUBSCRIBER AGREEMENT subscriber agreement customer copy service terms and conditions Not applicable to the City of Dubuque lowa customers who will receive a separate agreement At the request of the Customer Mediacom has installed services and equipment to provide such services which have been expressly authorized by the customer at time of installation In consideration of the installation and provision of Services Customer and Mediacom agree as follows equipment Ownership of Equipment For purposes of this agreement equipment includes all Equipment installed in or on Customer s premises by Mediacom including without
82. enna her youth her beauty or her stolen kingdom pilAe v lt lt NETFLIX i erts and Lily Col ins in Mirror gi Jean Dujardin plays silent film hero George Valentin 0900009090090990900900900000900090900009090090000900009090000900000990900900090009009009000009090000909909 9 Don t let the fact that it s a black and white silent film stop you from watching Full of rich sets and elaborate costumes it s a re imagining based on the common it s a beautiful romance between two opposites George Snow White story told from the point of view of the Valentin a silent film star and up and coming beautiful Queen her stepmother A sure fire evil double talking film actress Peppy Miller and a triumph of human whammy Starring Lily Collins The Blind Side as spirit The movie that generated all the buzz and walked Snow White Armie Hammer The Social Network away with all the little statues last year is worth it all as Prince Alcott and of course Julia Roberts as Queen Clementianna A Mediacom Publication PAUSE ISSUE NO20 19 JULY 27 AUGUST 12 2012 only on the networks and platforms of NBCUniversal 20 PAUSE ISSUE NO 20 www mediacomcable com our years after the monumental Beijing Games London offers a unique blend of old and new with a recently constructed Olympic Park in East London complementing a majestic suite of historic venues around the city T
83. ennings who has given birth to two sons since Beijing return in pursuit of their third consecutive beach volleyball gold The Southern California pair breezed through their first two Olympic tournaments without dropping a set but this summer they can expect a strong challenge from Brazil In the men s tournament Brazil should also provide stiff competition for top American duo Phil Dalhausser and Todd Rogers who won gold four years ago in their Olympic debut In Beijing U S success in team sports wasn t limited to the beach and London should not be any different Four years after the Redeem Team reclaimed America s place atop the Olympic basketball podium Beijing gold medalists LeBron James and Kobe Bryant will be back to headline a star studded squad that has drawn comparisons to the original Dream Team Meanwhile the U S women s soccer team led by Abby Wambach aims to defend its Olympic gold medal after coming up just short at the 2011 World Cup that captivated American audiences last summer The women s basketball and men s volleyball teams This summer when London becomes the first city to host the Olympics for a a third time the networks of NBCUniversal will present the Games of the XXX Olympiad NBC has aired every Summer Olympics since 1988 and the London v na Pam will also have gold medals to defend while the women s volleyball and men s and women s water polo squads willlookto upgrade from silve
84. ennis will be played at Wimbledon soccer at Wembley Stadium and the triathlons will be held in Hyde Park At Horse Guards Parade in the heart of ceremonial London a temporary stadium will host beach volleyball weeks after Queen Elizabeth celebrates her Diamond Jubilee there in June There is also of course no shortage of compelling storylines among the athletes themselves Michael Phelps who set a new standard for Olympic achievement by winning eight gold medals in eight events in Beijing returns for his fourth Games at age 27 Already owning the s v V EN most gold medals at a single Games 8 and in an Olympic career 14 the 16 time medalist needs just three more medals of any color to become the most decorated Olympian of all time in London Joining him in the pool is Ryan Lochte a Floridian with a surfer dude attitude but the talent perhaps to supplant Phelps as the world s best swimmer The top female swimmer in London could be Colorado teenager Missy Franklin She won five medals last year at her first world championships and could be in line for an even greater medal haul at the Olympics when the rising high school senior will compete in seven events Rebecca Soni the world s dominant breaststroker is another headliner on the formidable U S swim team which won 31 medals in the Beijing pool In gymnastics Michigan s Jordyn Wieber the reigning world champion and Gabby Douglas wh
85. ent recovery or b by directly and personally surrendering all rented equipment to a Mediacom office Account holders are liable for all Services rendered by Mediacom up to the time the account has been deactivated and for Mediacom equipment until it is returned Termination by Illinois residents shall be handled in accordance with state law Compliance with Agreement Acceptance of Service implies acceptance of the terms and conditions herein and in the Agreement Mediacom specifically reserves the right to suspend performance or terminate Services for breach of any of the policies terms and conditions of the agreement It is mutually agreed and understood that should any provision of the Agreement be ruled invalid by a court of competent jurisdiction all remaining provisions shall remain in full force and effect as if judicially declared invalid provisions were originally deleted here from Limitation of Liability Mediacom shall not by liable for any substitution discontinuation or modification of any programming Amendment Mediacom may amend the terms and conditions of the Agreement upon reasonable prior written notifications to Customer or by such other means permitted by law Notifications Customer acknowledges receipt of a Privacy Notification as required by the Cable Communications Privacy Act of 1984 Mediacom will provide a new notice each year required by law No representations statements or warranty other than specifically set
86. eplay SWAP and LIVE buttons Recording capacity varies t Service may not be available in all areas Features may vary by digital set top equipment type Remote control functions and menu selections vary by area Recording capacity varies by video source Not all remote controls are equipped with Instant Replay SWAP and LIVE buttons HDTV programming not available in all areas www mediacomcable com frequently asked questions whole house With the Mediacom Whole House DVR you can record a DIGITAL VIDEO RECORDING boundary Mediacom free tv program in the family room and watch it later in the bedroom Or start watching it in the basement press PAUSE and finish the show in the living room Everything you record can be watched from any DVR in the house Even play the same show on two different DVRs without interference It s a smarter more convenient DVR everyone will enjoy DC900x How does My Network differ from My DVR You use the My Network screen to share your recorded content around your home At any of your client set tops you can see a list of recordings made anywhere in your home The My DVR screen displayed when you press the My DVR or List button on your remote shows only recordings you have made at the client set top where you currently are Displaying the My Network screen If your remote has been programmed for Home Content Sharing HCS you can simply press the B button Or you can 1 Pre
87. epted Services may not be available in all areas 2012 Mediacom All Rights Reserved Mediacom and the Mediacom logos are registered trademarks of Mediacom Communications Corporation MC102012 Mediacom THIRD MOVIE C Also good for Mediacom Pay Per View or Mediacom On Demand Please print legibly Your account is on your monthly statement name account movie title date time Coupon expires 11 21 12 This coupon has no cash value and is for residential use only Only one coupon per household may be redeemed Account must be in good standing to redeem coupon This offer is nontransferable and cannot be combined with any other coupon or discount Good for a single purchase of a Mediacom PPV or VOD movie up to 4 99 Not valid with special events or adult programming Additional restrictions may apply All information on coupon must be completed and legible or coupon will be null and void Submit original completed coupon with your monthly statement E Bill customers may redeem this coupon at a local payment officeor send it to Mediacom 1613 Nantahala Beach Rd Gulf Breeze FL 32563 No checks will be accepted at this address No photocopies or duplicates accepted Services may not be available in all areas 2012 Mediacom All Rights Reserved Mediacom and the Mediacom logos are registered trademarks of Mediacom Communications Corporation MC112012 Mediacom Dwayne The Rock Johnson Josh Hutcherson and Vane
88. er protect the beer from light and air It might take some getting used to but Great River believes if you like it in the glass you lllove it in the can And so far seems they ve been right as rain www mediacomcable com In 1986 Summit Brewing Company began with humble origins operating out of an old truck parts company Twenty five years later the company started by Mark Stutrud and a group of friends has grown into one of the largest craft breweries in the nation producing over 100 000 barrels of beer annually You might guess that bottles of their Extra Pale Ale India Pale Ale and Great Northern Porter are enjoyed all around the upper Midwest but they re also available all the way down south in Florida and to the east to New Jersey in a total of 17 states Not bad fora company that began on vintage 1938 brewing equipment F 4 MILTON DE DOGFISH COM E I RR ee ee 7 DM _ 09 ad ES LI Ma K 4 a at Lu PL n ru i LLLA i LL TEELS gate TTL pasten antai i LE d LA a at Summit Summit m aut The rise of Dogfish Head Craft Brewed Ales is as epic as any brewery in America By brewing 12 gallons of beer three times a day Dogfish skillfully created a unique system with integrated opportunities for experime
89. every day and turn them on fo new services that are fun and improve their lives Plus get free cable TV Melanie Mediacom Residential Marketing Specialist Mediacom To view all the job opportunities in your area or to apply online visit Careers Mediacomcc com EOE m f d v SUBSCRIBER AGREEMENT subscriber agreement copy service terms and conditions Not applicable to the City of Dubuque lowa customers who will receive a separate agreement At the request of the Customer Mediacom has installed services and equipment to provide such services which have been expressly authorized by the customer at time of installation In consideration of the installation and provision of Services Customer and Mediacom agree as follows equipment Ownership of Equipment For purposes of this agreement equipment includes all Equipment installed in or on Customer s premises by Mediacom including without limitation converter wiring decoders terminal channel selectors remote controls cable modems and multimedia terminal adapters The Equipment shall remain the sole and exclusive property of Mediacom unless otherwise specified in writing by Mediacom or as provided by the FCC s inside wiring regulations Tampering Misuses Customer shall not alter misuse abuse appropriate remove repair or in any manner tamper with the Equipment Nor shall the Customer remove from the equipment any markings or labels
90. f commands that will work Your remote will sample all the codes in its system for that device mode to find one that will allow you to control your device 1 Press and hold a device mode key AUDIO DVD VCR or TV for at least six seconds The LED for each device key lights up then the key for the device you selected remains on 2 Press a function key such as Power or Mute The following function keys are valid for Searching Power is recommended e Power Mute e Play eCH Stop The device key s LED blinks three times then turns off 3 Press 4 The remote will send the IR command for the function you pressed in Step 2 4 If the device performed the function you pressed press OK The remote will now control the device you selected in Step 1 If the device did not perform the function you pressed repeat step 3 Press w to retry the previous code Tip Note the code set that worked here in case you must re code your remote DVD VCR TV AUDIO See Checking Codes for more information on noting code sets checking codes 1 Press and hold a device mode key AUDIO DVD VCR or TV for at least six seconds The LEDs for each device key light up then the key for the device you selected remains on 2 Enter 9 9 0 to tell the remote you are verifying the device code The LED blinks twice 3 Press 1 then count the LED blinks and write down the number If the LED does not blink the number is 0
91. for the modem to run through the self test and boot up properly e f you have a router plug the power cord back in Wait for the router to power back up e urn your computer back on e f your Internet is still not working please contact Internet Technical Support at 855 MEDIACOM how to reset your phone modem e f your modem has a battery remove the battery from your cable modem the battery is located on the bottom of the modem Then unplug the power cord from the back of the modem e Wait 30 seconds While waiting make sure the coaxial cable is securely plugged into the back of the cable modem and cable outlet Also make sure the phone cord is securely plugged into the port that is labeled Tel 1 on the back of the cable modem and to the back of the phone e Plug the power cable back into the cable modem Wait a couple of minutes for the modem to run through the self test and boot up properly e Put the battery back into the modem e Check for a dial tone on your phone The light labeled Tel 1 will not go solid until you check for a dial tone e f your phone service is still not working please contact Phone Technical Support how do change my email password e Open up Internet Explorer and go to MediacomToday com e You may need to enter your zip code so it can load your local Mediacom page e Click on the Forgot Password link in the upper right hand corner of the screen underneath Log In To Check Em
92. forth in this Agreement shall be binding upon Mediacom The Customer accepts the terms and conditions as stated in this agreement and as stated in other documents that Customer acknowledges receiving herein and to which Customer agrees to be bound The same are also acknowledged by Customer to constitute the entire Agreement between the Customer and Mediacom No undertaking representation or warranty made by any agent or representative of Mediacom in connection with the installation maintenance or providing of Mediacom services shall be binding on Mediacom unless expressly included or acknowledged herein The Customer also acknowledges that all the work has been completed in a satisfactory manner Customer Signature Date www mediacomcable com Mediacom IB me power TO SImpliTy AVENGERS Forget about returning a movie on time We re never out of your favorite titles and there s never a late fee Plus many movies are available On Demand 28 days before Netflix and Redbox have them Nobody makes it easier to see hit movies at home than Mediacom Call 866 928 2225 today Wales nZ JW 9 catch every touchdown of every game every Sunday all on one channel When any team goes inside the 20 yard line on their way to the end zone you will see the crucial plays as they happen in HD Add it to your Sports and Information Pak for just 49 95 a season call today 866 928 2225
93. g you total control over what you watch with features like pause fast forward and rewind On Demand offers the most comprehensive library of movie titles that are available for you to watch whenever you want You can also choose from a wide selection of free programming When you have a subscription to a corresponding digital service such as HBO you will receive free access to their movies currently playing plus additional library titles older titles There are also original series and special features available HBO DEMAND 7 ON DEMAND fete DEMAND stez ON DEMAND Ug on demand EE PAUSE ISSUE NO 20 With On Demand you can watch movies or specials whenever your schedule allows And you can watch as many times as you like within the rental period Pause rewind fast forward or watch again Hit movies Special programs P When it comes to selection and convenience nothing compares to Mediacom On Demand Feel like watching a movie but don t want to deal with the frustration of not finding the titles you want or the hassle of late returns Mediacom has your solution with On Demand Most movie rentals from On Demand are just 4 99 per title 5 99 for HD movies less than many video rental stores especially when considering the cost of time and travel FreePass selections however are free In order to receive On Demand you must subscribe to a Mediacom digital package
94. gital 1 Star Cable Mediacom Online and or Mediacom Phone service eligible customers must agree to keep the service s for either one or two years beginning on the date of installation in accordance with their signed or recorded oral agreement After the contract period is over the discounted rate will revert to the standard Mediacom rates in the local area If eligible customers disconnect and fail to keep the service s for the length of this agreement they will be subject to an early termination fee ETF of up to 240 00 The ETF will be reduced by 30 every three months for the life of the 12 or 24 month contract For example if disconnection of services occurs from 31 to 90 days after installation the ETF will be 240 and if disconnection occurs between days 91 and 180 the ETF will be 210 until the ETF goes away when the two year agreement ends The contract with Mediacom consists of this agreement and Mediacom s Terms and Conditions of Service which are available in Pause Magazine or by going to www mediacomcable com clicking on Customer Support and selecting Pause Magazine If a customer is not 100 satisfied with Mediacom service customer may disconnect during the first 90 days and Mediacom will provide a full refund of the monthly service fee upon request Mediacom reserves the right during the contract period to change re arrange add delete or discontinue packages or services including the networks programs or other ite
95. governmental regulatory fees and surcharges franchise copyright fees and other charges if any are additional Call your local Mediacom office for complete details Mediacom is a registered trademark of Mediacom e To protect your computers and files with built in firewall security Communications Corporation Xbox is a registered trademark of Microsoft Corporation PAUSE ISSUE NO 20 www mediacomcable com quick install guide CABLE INTERNET SERVICE M e d acom always faster internet install the splitter Step 1 Disconnect your CATV coaxial cable from your TV converter box or VCR and connect it to the IN connector on the cable splitter Step 2 Connect one end of a coax cable B to one of the OUT connectors on the splitter and the remaining end of coax cable B to your TV converter box or VCR NOTE Make sure the cable line plugged into the modem originates or comes off the first splitter location coming into your home often located in the basement or garage of the house Connecting the modem to a line with two or more splitters may interfere with the operation of the modem CATV COAX CABLE FROM WALL OUTLET CABLE SPLITTER COAX CABLE _ TO TV CONVERTER OR VCR CABLE B COAX CABLE TO MODEM RF CONNECTOR CABLE A connect the coaxial cable to the modem Connect one end of coax cable A Data to the remaining OUT connector on the splitter and the rem
96. gun Why The DVR timer is synchronized with the program guide If a broadcaster starts the program a minute earlier than the program guide s scheduled time the DVR will miss that first minute You can program the DVR to start early by adjusting your Recording Options How will know when I m almost out of recording space A message will appear on screen advising you when recording space is low 80 full or full Note that if you are recording a program and run out of recording space the recording will stop You can always see how much recording space is available from My Recordings You can also manually delete recordings and set your DVR to automatically delete recorded programs when space is needed Recording capacity varies www mediacomcable com basic operations MOVIES MUSIC AND MORE boundary Mediacom free tv manually schedule a recording Step 1 From the Main Menu or Quick Menu select DVR Step 2 Select Set a Recording Step 3 Enter the start and end time for the recording enter the day to record and select to confirm Step 4 Select the channel you want to record and you re set to go Mediacom Bagni 0011 ZESES o ov a bret Geen a Bess E one touch record Press RECORD Q on your remote at any time while watching TV or Mediacom while navigating through the guide yar Recording begins immediately at the point you press RECORD for progr
97. hannels in each Digital Pak will vary by market Digital Paks require subscription to Digital Cable Digital Gateway and a digital converter Not all services and channels are available in all areas Sports programming may be subject to preemption or blackout Listed programs packages services numbers or kinds of channels content format features specifications prices charges and other aspects of Mediacom s services may vary among areas and are subject to change or discontinuance at any time without notice or consent except as otherwise limited or required by applicable law Taxes and franchise FCC and copyright fees and other governmental charges if any are additional Other charges conditions requirements and restrictions may apply Call your local Mediacom office for complete details Mediacom is a registered trademark of Mediacom Communications Corporation Other logos product service or brand names for networks programs products or services are the trademarks or service marks of their respective owners 26 DIGITAL 32 ON DEMAND DVR HDTV INTERNET SERVICE PHONE SERVICE Mediacom AL 4540S AUVOGNNO E SERVICE TIPS amp TROUBLESHOOTING BILLING INFORMATION REMOTE CONTROL SETUP COMMITMENT PERIOD AGREEMENT SUBSCRIBER PRIVACY NOTICE SUBSCRIBER AGREEMENT LANYSLNI SAVMIV LSOD YSMOT frequently asked questions a md i WS What is the Interactive Guide The guide is a new and im
98. he right and Mediacom has the obligation to protect the confidentiality of CPNI in accordance with applicable law Information that does not permit an individual to be identified or contacted is not personally identifiable information and is also not considered to be CPNI Among other things this means that if we separate data about your activities from your name or other data that is personally identifiable then that data is not personally identifiable information For example we might compile data we have about our Mediacom Online customers into aggregate or other anonymous forms such as the monthly average number of customers who use the service to visit travel related websites Our policies described in this Notice apply to personally identifiable information about you or CPNI that you furnish or we otherwise collect in the course of providing you with one of our services referred to in this Notice It applies to such information whether we obtain it online such as when you subscribe to our cable service on a website we operate or offline such as when you subscribe for our cable service using the telephone or a paper order form Please note however that if you use a website we operate for purposes of our cable or other services then additional online privacy policies may apply that cover topics unique to that website usage such as use of cookies or other technology for tracking Internet usage You can review the online pol
99. ice eTechnical configuration of service eType of service and or quantity of service eAmount of use of service eCalling patterns eCall detail records eOther information which may appear on your bill We collect CPNI for the purpose of our provision to you of the phone services from which this information is derived or services necessary to or used in the provision of these services including the publication of directories The Telecommunications Act prohibits us from using CPNI for any purposes other than those listed above except as permitted or required by law or with your approval PAUSE ISSUE NO 20 PRIVACY NOTICE subscriber privacy notice continued for what purpose would Mediacom use personally identifiable information In general we use personally identifiable information as necessary to render our services to you to detect unauthorized reception of cable programming and for tax legal accounting and other purposes related to our business of providing our services to customers including but not limited to the following e o make sure you are being billed properly and pay for the services you receive e To send you pertinent announcements about the Mediacom services you receive e To improve the quality of Mediacom s services e To answer questions from customers such as troubleshooting e To send promotional material or information to you about other products and services available from Mediacom or others s
100. ich you subscribe to any cable or other service covered by the privacy provisions of the applicable laws or regulations This notice tells you our policies regarding e The kinds of personally identifiable information we collect How we use that information e The nature frequency and purpose of any disclosure we may make of that information and the types of persons and entities to which the disclosure may be made e The period during which we will keep that information e The choices available to you regarding collection use and disclosure of that information including the times and place at which you may have access to that information e Certain rights you may have regarding that information As the term suggests information is personally identifiable if it can be used to identify or contact an individual such as his or her name and address or telephone number It can also include other information such as data about an individual s activities or transactional history of that individual when such other information is actually linked to personally identifiable information Information related to phone service such as information about the quantity type destination location and amount for use of phone services when matched to personally identifiable information such as your name address and telephone number is known as Customer Proprietary Network Information or CPNI If you are a customer of our phone service you have t
101. icy by clicking on the Privacy Policy link appearing at the bottom of the home page of the relevant website Some of our services including Mediacom Online Internet access service interactive cable television programming and phone services may allow you to interact with A Mediacom Publication companies and individuals that are independent of Mediacom By using those services you may enable these companies or individuals to independently learn personally identifiable information about you The policies in this notice do not apply to personally identifiable information that you provide to any of these third parties or that they collect independently of us These third parties may have their own privacy policies but Mediacom is not responsible or liable for the contents of such policies disclosure of such policies or failure to follow those policies types of personally identifiable info we collect We collect personally identifiable information about you with your prior written or electronic consent or when necessary to obtain information in order to render a service you receive or to detect unauthorized reception of cable communications This personally identifiable information may include but is not necessarily limited to the following Name Home and work e mail and postal addresses e Telephone numbers Other information may also be collected such as e Social Security number e Driver s license number e Credit or debit
102. il 4 Number of days billed for 18 O Partial month charge Multiply the number of days billed 18 by the daily rate 1 547 to determine the partial month charge g Monthly rate 31 Daily rate 1 546 47 95 31 PAUSE ISSUEN 20 9 SMALL BATCHES CREATE IN MEDIACOM COUNTRY HOW CRAFT BREWERIES ARE REVOLUTIONIZING AN AGE OLD In pubs and homes the world over enduring and recognized names have long dominated the beer industry Brews like Budweiser Miller and Coors in the U S and Heineken Guinness and Foster s around the globe And while those names still lead in overall sales draughts with names like Dinkey Wheat Alligator Ale and Blonde Fatale are finding their way into more and more chilled mugs every day Proven by mounting sales customers everywhere are acquiring a taste for the high quality beer pouring out of local breweries From the innovative to the enigmatic to the downright weird it s craft brewers and their fans we have to thank for the recent surge in the variety of styles and flavors of beer available on local shelves Due to the intense growth in sales and general interest in microbrews nearly every region now has at least one of these entrepreneurial ventures just waiting to be explored Here we highlight a few in the Mediacom area offering up their homegrown pints to the public PAUSE ISSUE NO20 AMES IA OLDEMAINBREWING COM Fueled by a
103. ils A copy of this bill is needed to register 4 Our phone number BILLING INFORMATION Mediacom requires a minimum of 7 days advanced notification to terminate service and arrange for the return of all equipment Failure to return our equipment will result in the following charges digital converter up to 500 00 remote control up to 25 00 digital adapter up to 100 00 cable modem up to 139 00 5 Your name and service or billing address 6 Summary of charges and payments 7 Date payment is due Payment Coupon Please detach and enclose this portion with your payment Please do not send cash Make checks December 1 2011 Biling Date 8 Additional information payable to MEDIACOM Account Number 83810400700001208 and messages 15 C Check here if new billing address D Name Johnny Q Public Note changes on reverse side 123 Maple St 9 Date your statement Heartland USA 12345 6789 Amount Due 84 39 was prod uced Payment Due Date 2 22 12 sooo MEDIACOM Amount Enclosed 123 Main Street Anytown USA 01234 10 Your Mediacom account number 12345678690123456789012e34 PAUSE ISSUE NO 20 www mediacomcable com Mediacom options include e Set up automatic recurring payments and or make a one time payment using a credit card Visa MasterCard Discover e Set up automatic recurring payments and or make a one time payment using a debit card Visa MasterCard e Set up au
104. information about you with your prior written or electronic consent As permitted by the Cable Act Mediacom from time to time may disclose without such consent personally identifiable information about you if necessary to render or conduct a legitimate business activity related to a cable service or other service provided to you The kinds of persons or entities to which we may make such disclosures include but are not necessarily limited to the following e Persons or entities that control are controlled by or under common control with Mediacom e Independent third party contractors with whom Mediacom has an ongoing business relationship to provide components of the services we provide to customers e Billing services collection agencies and credit agencies e nstallation contractors and subcontractors e Sales representatives used to market our services e Accountants lawyers consultants and other professionals we or our affiliated companies use in our businesses e Cable programming or content suppliers and program guide distributors In addition Mediacom or its affiliates may need to disclose such information in connection with an actual or potential direct or indirect transfer of ownership or interest in all or part of the business we conduct to the potential or actual purchaser investor or other party and its respective attorneys accountants and advisors This kind of transaction could take the form of a merger sale of stoc
105. ion of Services Upon termination of services for any reason Customer s right to possession of Equipment shall likewise cease and terminate Customer agrees to immediately return all Equipment in the operating condition as when received reasonable wear and tear excepted directly to Mediacom or a representative thereof except as may otherwise be required by FCC s inside wiring regulations If Customer fails to return the Equipment Customer agrees to pay Mediacom the sum of up to 125 for each non addressable converter 300 for each addressable converter 500 for each digital converter box up to 85 for each remote control unit up to 139 for each modem up to 150 for any multimedia terminal adapter and the replacement cost without deduction for depreciation wear and tear or physical condition for any other item of equipment that is not so returned In the event that Customer fails or refuses to promptly return the Equipment Mediacom may enter premises where the Equipment may be located for the purpose of discontinuing Service and or removing said equipment Customer understands and agrees that all unreturned Equipment will be charged to the customer s credit card or bank account consistent with prior authorization as required by law services rates and charges Payment Customer agrees to pay for all Services provided to Customer including charges for installation Equipment Services provided on a per channel or per programming basis a
106. ition channel on a regular set top box High definition channels will only work properly with a HD capable set top box If you would like to receive high definition channels contact Customer Service to upgrade your set top box Otherwise refer to Check VCR turned off and Check TV input is correct for additional information Possible Resolution First of all you need a TV that is capable of displaying high definition You will need the proper cable to work with your HD set top box either an HDMI cable or component video cable plus you need to set your TV to the proper input setting so it will use the correct connection Also you should know that some TV programming is not Z E E d CO 1 n ro o ii E filmed in HD so those programs will look any better than the programming on standard definition channels Mediacom can provide you with the proper cable upon request Call Customer Service for more information e f the Guide has no information for all of the channels e f the time on the interactive program guide is incorrect e f your TV is tiling freezing boxes form e f you are not hearing sound and the volume is up on your TV e f the yellow power light is off on the set top box and the set top box is not turned off e f the Guide Menu does not appear Using TV Guide Setup Menu set audio to Optimal Stereo level Selecting this option enables set top bo
107. k or assets formation of a joint venture investment or some other structure Information we disclose for purposes relating to billing and levels of service usage is generally provided on a monthly basis Information for other purposes is provided as it is needed As permitted by the Cable Act we may also from time to time disclose lists of our subscribers to third parties for purposes other than those referred to above Those lists may contain your name and address so long as we have given you the opportunity to prohibit or limit such disclosure and we do not also reveal directly or indirectly the extent of any viewing or other use of the services we provide to you or the nature of any transaction you make using those services This permits us among other things to disclose your name and address to charities advertisers direct mail marketers and telemarketers for use in telephone or mail solicitations market research or other purposes You have the right to elect not to be included on such a list If you do not desire to be included on any such list you may opt out by completing the Mailing List Opt Out Form that is included with this notice Your election to opt out of disclosure to non cable related third parties affects only disclosure under that circumstance and not any other PAUSE ISSUE NO 20 If you use the Mediacom Online Internet access service or our phone service to send or receive an e mail message or other electro
108. ll be charged If Service is disconnected Mediacom may impose a reconnect charge and or security deposit in addition to any outstanding balance including late charge before service is restored If Customer s check is returned for insufficient funds Mediacom may impose a service charge up to 30 00 subject to applicable law If Customer has no paid amounts due hereunder within 30 days of the due date therefore and it is reasonably necessary for Mediacom to use the services of a collection agency and or attorney to collect said amounts due the Customer agrees to pay to Mediacom in addition to other amounts due all reasonable agency and attorneys fees that are incurred by Mediacom including without limitation court costs If a voluntary or involuntary petition in bankruptcy is filed by or against Customer Mediacom may require a reasonable security deposit to continue service Transfer of Account of Change in Residence Customer may not assign or transfer obligations or rights contemplated by the Agreement without express written consent of Mediacom Unless consent is granted all accounts must be closed and reopened under the name of a new customer for issuance of a new account number Theft of Service The receipt of Services without proper payment to Mediacom is a crime Customer understands that the law prohibits 1 theft or unauthorized reception of cable programming 2 assisting theft or unauthorized reception of cable programming including
109. m to make installation and maintenance contemplated by this Agreement If Customer is not the owner of such premises Customer agrees to indemnify and hold Mediacom harmless from and against any claims of the owner arising out of the performance of this Agreement Customer s Equipment Mediacom shall not have any responsibility for the operation maintenance or repair of any customer equipment including but not limited to televisions VCRs audio receivers and other devices Without limiting the foregoing Mediacom shall have no liability for lightning damage to any such customer equipment Customer shall not connect more than one television and or stereo to an outlet without notifying Mediacom of the connection Service Interruptions In the event of complete failure of service for twenty four 24 consecutive hours or more Customer except Illinois residents is entitled to a prorated credit upon request In the event of an outage during a live or special pay per view event ordered by Customer upon request Customer is entitled to a prorated adjustment of the event fee based upon the number of minutes of the outage To qualify for an adjustment Customer must request a credit within thirty 30 days of the failure Mediacom shall assume no liability for interruption of Service or alterations in programming due to circumstances beyond its control including without limitation acts of God natural disaster fire civil disturbance strike or weathe
110. ments stated above are met In the case of any other kind of personally identifiable information the information may be disclosed as permitted by the ECPA or the Register Trace Statute and the special requirements of the Cable Act do not have to be satisfied If the ECPA applies and the government wants us to disclose the content of your e mails and other electronic communications that we have stored for 180 days or less then it must obtain a criminal warrant from a court In the case of such content that we have stored for more than 180 days the government can require disclosure i without prior notice to you if the government obtains a criminal warrant or ii with prior notice to you if the government obtains a warrant subpoena or order from a court obtains a grand jury or trial subpoena or issues an administrative subpoena which is an order to disclose that is issued by the government itself rather than by a court Under the ECPA if the government wants us to disclose your subscriber record information but not the content of your communications then it may require us to do so without prior notice to you or your consent by obtaining a criminal warrant or a subpoena or order from a court or by issuing an administrative subpoena The information that can be required under an administrative subpoena is limited to e Subscriber name and address e Records of local and long distance telephone connection and session times and duration
111. ms in those packages and their features functionality and other aspects of the service s provided Mediacom will notify Customer in advance of any such changes if required by applicable law COMMITMENT PERIOD AGREEMENT Additional phone charges apply for optional features including international calling voice mail directory assistance and operator services Federal state and local taxes governmental regulatory fees and surcharges if any are additional Customer is responsible for additional customer premise equipment and operating system required for Internet access service and phone service By signing an agreement Customer understands the terms of the contract and agrees to pay termination fees in the event of an early cancellation During the term of the promotional offer if Mediacom raises the rates of product offerings Mediacom also reserves the right to pass along those same rate increases to customer Customer understands that a credit check may be required and authorizes Mediacom to obtain information about Customer s credit history and to share information with credit reporting agencies Customer also understands that any disputes with Mediacom will be resolved by individual arbitration and not in court In the event a customer experiences a problem with his her bill or service the customer must call or write Mediacom using the contact information provided on the monthly statement If the problem has not been resolved to the
112. nditions on disclosure depending on the nature of the personally identifiable information being sought A governmental entity can obtain information about your selection of video programming only by court order and only if the governmental entity demonstrates to the court by clear and convincing evidence that you are reasonably suspected of engaging in criminal activity and that the information sought would be material evidence in the case against you As an absolute precondition to such disclosure you must be given the opportunity to contest in court any claims made in support of the court order sought by the governmental authority www mediacomcable com Mediacom If the information sought by the governmental entity in a criminal proceeding relates to subscription to a service that is not a cable service within the meaning of the Cable Act such as our Internet access service or a phone service then these two additional requirements may not apply If a governmental authority seeks personally identifiable information about you under the ECPA or the Register Trace Statute or under the Foreign Intelligence Surveillance Act the power to disclose varies depending on the nature of the information sought As noted previously if the governmental authority wants disclosure of records revealing cable subscriber selection of video programming then we may disclose it only if authorized or required by a court order and only if the two special require
113. nector on your VCR Next use the second single pronged RCA type video connector cable to connect the VIDEO OUT connector on your VCR to the VIDEO IN connector on your HDTV NOTE You will need to purchase all other cables if you choose to use the optional outputs on the HD set top box such as the HDMI and OPTICAL SPDIF outputs PAUSE ISSUE 0 20 Q connecting the HD DVR set top box to a high definition TV and home theater ETHERNET IEEE D HOMI USB 5 105 gl Digital Audio Coaxial Video 1 Video 2 HDMI S Video Y Video Pr 9 IEEE 1394 Audio t 4 Cable Antenna IN Using this illustration you can connect a stereo or home theater receiver to take full advantage of the set top box s rich digital audio features To integrate a VCR or DVD player with a home theater receiver consult the equipment manufacturer s manual provided with the equipment There are three options to configure your audio connection to include your home theater Select the setup that matches the audio inputs on your home theater receiver Options 1 and 2 are of equal sound quality Option 3 is of lesser quality OPTION 1 Optical Step 1 Follow steps 1 through 3 in basic operation 7 Step 2 Locate the OPTICAL SPDIF output on the set top box and the OPTICAL SPDIF input on your digital home theater receiver This input may also be labeled Toslink on your digital home theater re
114. ng TAMPA FL CIGARCITYBREWING COM You d expect a brewery named after the industry that built Tampa to be big on local culture but it might surprise you to see just how seriously the team at Cigar City takes it In their 6 600 square foot space in the Carver City Lincoln Gardens neighborhood of Tampa they maintain just two goals brew great beer and promote the local history and heritage And their double digit growth last year proves that their focus on sourcing local ingredients sponsoring local street festivals and making award winning beer is right on target with the natives By incorporating the scents and flavors of the region to their recipes think guava chilies and aging done in cigar box cedar their brews skillfully fuse history culture and libation In the three short years since they opened Cigar City Brewing has managed to spread their Cuban tinged beers across the Southeast as well as to Philadelphia New York City and some parts of Europe Sweetwater Brewing Company 4 ATLANTA GA SWEETWATERBREW COM Though Sweetwater officially opened in Atlanta in 1997 the company actually got its start years before in Boulder CO where the two founders met as roommates at the University of Colorado United by a love of beer that was intense even for college students they began their journey into the world of brewing together Eventually drawn to Atlanta by the excitement of the 1996 Olympics the pair opened Sweetwater and set ou
115. nic communication the ECPA permits us to access the content of those communications It also permits us to disclose such information to an addressee or intended recipient or his or her agent to a person involved in forwarding such information to its destination or when it is necessarily incident to providing service or to protect our rights or property or to any one with the consent of the subscriber or an addressee or intended recipient or his or her agent use or disclosure of CPNI Except as required by law we do not disclose this information to third parties We do use this information to offer you new communications related services and pricing plans If you do not want us to use your CPNI for these purposes please call the customer service number listed on your monthly bill or send us a written notice stating your request to Mediacom P O Box 4580 Middletown NY 10941 If you would like us to offer you information on video or other non communications services or our bundled offers please contact us in any of the same ways Consenting to allow us to use your CPNI will help us to offer you our newest offerings and services Your consent will remain in effect until you notify us you want to revoke or change it Any action you take to deny or restrict approval to use your CPNI will not affect our provision now or in the future of any service to which you subscribe You may compel us to disclose CPNI to any person upon your affirmativ
116. ntation and the development of their now iconic ales including Burton Baton Midas Touch and the 90 Minute IPA What started in 1995 as the smallest brewery in the nation has exploded into the 11th largest craft brewery in the United States Consistent with their slogan Off centered Stuff for Off centered People the company delivers a wealth of innovative products beyond beer ranging from beer shampoo bars to Dog Bark made from spent grain left after the brewing process While you ll have to get the other products in person or online from Delaware to California Dogfish Head Craft Ale is available in 27 states The largest brewery in Kentucky and the oldest remaining brewpub in Louisville Bluegrass Brewing Company started with a single location in 1993 and has impressively expanded to three around the city In addition to providing their adoring publie with brews such as Mephistopheles Metamorphosis and the Homewrecker BBC is also locally known for their distinctive sour aged barrel beer nitro bourbon ales and nitro stouts Patrons can also get down to live Bluegrass music or tour the production facility when visiting Being both cheeky and driven by Louisville pride the guideline Don t Buy Beer From Strangers seems to be one of the few hard rules the creators live by A Mediacom Publication Bluegrass Brewing Company LOUISVILLE KY BBCBREW COM gt BLUEGRASS BREWING a8 Ee e d PAUSE ISSUE NO20 11
117. ny other Services provided by all applicable local state or federal fees taxes and surcharges Monthly recurring charges are billed in advance and non recurring charges are billed in arrears All charges are due upon receipt of bill or by date specified on the billing statement for each period Changes in Service and Charges Customer understands and agrees that from time to time Mediacom may change or delete its Services and may change its Service and other charges Mediacom will give Customer reasonable prior notice of increases or other changes in its charges in conformity with applicable law and any applicable subscriber agreements tariffs or terms and conditions which together with the terms and conditions of this agreement form the complete agreement between Customer and Mediacom Agreement Customer further understands and agrees that without liability to Mediacom the content programs and or formats of the Services may be discontinued modified or changed by the owners of such services at any time without prior notice to the Customer Customer acknowledges that Mediacom cannot control the lawful blacking out of certain special events or programs and Mediacom has no responsibility therefore Late Charges Customer understands Mediacom may impose an administrative late fee for each month s charges not paid when due Other Charges If Customer pays the bill to a field collection representative a collection field fee wi
118. ny calls made to international locations Directory Assistance and Operator Services You will also be billed for local state and federal taxes and any applicable regulatory fees and surcharges associated with your Mediacom phone service similar to those charged by traditional phone service providers Do have to buy any additional equipment No There is no additional equipment to buy as long as you have a working telephone with a standard modular RJ11 jack in your home To use some of the calling features such as caller ID you must have Caller ID display equipment or a phone with caller ID built in Can I get more than one phone line or phone number No not at this time but we hope to offer this service soon ZEN PAUSE ISSUE NO20 let s talk Our new phone service provides a wide range of features including unlimited local and nationwide long distance calling for one low price With lower cost phone there s no guessing and no surprises Call as often as you want whenever you want throughout the U S and Canada The price gt stays the same How is Mediacom Phone different than Internet phone service Mediacom Phone does not connect your calls via the public Internet Unlike VoIP e g Vonage service Mediacom Phone service uses a combination of Mediacom s broadband network Sprint s state of the art digital network and the Public Switched Telephone Network PSTN This guarantees the quality of
119. o access subcategory menus zm Select a title to access detailed information including title length cost program rating and a program description Highlight the 2 icon and follow the on screen prompts to complete your order If the program is available at no cost a icon will appear instead of 2 Your selection will begin playing immediately and you can Mediacom Ti he watch as often as you want during the period Go back to the previous screen Order the program or cancel an ordered program Tune to a program for free and subscription programming Preview GBEBE Place a Lock on the program to restrict viewing A Mediacom Publication MOVIES MUSIC AND MORE Mediacom C9 watching On Demand Programs M V Use your remote to pause e Play fast forward rewind and Pause stop the program You may also be able to use Rewind e Fast Forward the VCR control buttons Slow Rewind gt amp Slow Forward available on some digital from Pause from Pause cable remotes Remote Cc control features vary Go to Live TV basic navigation Yellow is always the highlight color As you navigate listings using the remote the highliaht appears on screen to indicate the current selection C Press the 60 buttons to move the highlight Press OK to make a selection Press the EXIT button to resume watching TV If you have stopped a program and w
120. o edged Wieber at U S Trials will head to London vying to win a third straight Olympic all around title for the U S The American women will face strong challenges from China which edged the U S for gold in the team event in Beijing and a resurgent Russian squad In the men s competition a pair of newcomers from unlikely backgrounds Cuban born Danell Leyva and 19 year old Bronx native John Orozco headline a talented U S team and should challenge for medals in the individual all around They will be chasing the dominant gymnast of their generation Japan s Kohei Uchimura who has won three world titles since his silver medal in Beijing During the second week of the Games the sprinting rivalry between the United States and Jamaica should heat up the London track Usain Bolt who electrified the Bird s Nest in Games promise to bring a feast of more than 1 750 hours of television coverage Beijing with three world records aims to become the first man in history to sweep the sprints twice On the women s side after failing to win a sprinting gold medal in Beijing the U S has a chance to win the 100m 200m and 400m in London with Carmelita Jeter Allyson Felix and Sanya Richards Ross respectively And in the women s 100m hurdles Lolo Jones takes her shot at redemption four years after a stumble on the second to last hurdle cost her sure gold On the sand at Horseguards Parade Misty May Treanor and Kerri Walsh J
121. ollow these simple steps Mediacom sh io 2 Scroll Down to On Demand Vra Bay dera Ratio dua dus or Pay Per View 9E SUE Select the STs 10767 movies you want to watch a see page 32 for more details ix 4 Fill out one of the coupons A on the right for each show er you ve ordered and return it NE amp with your monthly statement uu AMD LINE PLAY FFWD gt 1 Press Menu on your remote SECOND MOVIE C Still good for Mediacom Pay Per View Mediacom Demand Please print legibly Your account is on your monthly statement name account movie title date time Coupon expires 10 21 12 This coupon has no cash value and is for residential use only Only one coupon per household may be redeemed Account must be in good standing to redeem coupon This offer is nontransferable and cannot be combined with any other coupon or discount Good for a single purchase of a Mediacom PPV or VOD movie up to 4 99 Not valid with special events or adult programming Additional restrictions may apply All information on coupon must be completed and legible or coupon will be null and void Submit original completed coupon with your monthly statement E Bill customers may redeem this coupon at a local payment offi ce or send it to Mediacom 1613 Nantahala Beach Rd Gulf Breeze FL 32563 No checks will be accepted at this address No photocopies or duplicates acc
122. onverter 300 for each addressable converter 500 for each digital converter box up to 85 for each remote control unit up to 139 for each modem up to 150 for any multimedia terminal adapter and the replacement cost without deduction for depreciation wear and tear or physical condition for any other item of equipment that is not so returned In the event that Customer fails or refuses to promptly return the Equipment Mediacom may enter premises where the Equipment may be located for the purpose of discontinuing Service and or removing said equipment Customer understands and agrees that all unreturned Equipment will be charged to the customer s credit card or bank account consistent with prior authorization as required by law services rates and charges Payment Customer agrees to pay for all Services provided to Customer including charges for installation Equipment Services provided on a per channel or per programming basis any other Services provided by all applicable local state or federal fees taxes and surcharges Monthly recurring charges are billed in advance and non recurring charges are billed in arrears All charges are due upon receipt of bill or by date specified on the billing statement for each period Changes in Service and Charges Customer understands and agrees that from time to time Mediacom may change or delete its Services and may change its Service and other charges Mediacom will give Customer reasonable pri
123. or directory assistance services of directory publishers or directory assistance providers which are not owned by us or our subsidiaries your rights under the Cable Act The Cable Act provides you with a cause of action for damages attorneys fees and costs in Federal District Court if we violate the Cable Act s limitations on the collection disclosure and retention of personally identifiable information about you The subscriber customer or other service agreement applicable to you may provide that to the extent permitted by law any claims that you have under the Cable Act will be decided in arbitration and attorneys fees and punitive damages will not be available contact your local Mediacom office if you have questions If you have any questions about our policies described in this notice please contact your local Mediacom office at the address and telephone listed on your bill or if you have not yet been billed on the service order you signed to subscribe to the service gw T mailing list opt out form Please remove me from mailing lists and other voluntary disclosures of my name and address to third parties for non cable purposes understand that this election does not apply and is subject to the other provisions of the Mediacom privacy policy and applicable law which permit or require disclosure of my name and address to law enforcement agencies or officers in response to warrants subpoenas and court orders or if M
124. or notice of increases or other changes in its charges in conformity with applicable law and any applicable subscriber agreements tariffs or terms and conditions which together with the terms and conditions of this agreement form the complete agreement between Customer and Mediacom Agreement Customer further understands and agrees that without liability to Mediacom the content programs and or formats of the Services may be discontinued modified or changed by the owners of such services at any time without prior notice to the Customer Customer acknowledges that Mediacom cannot control the lawful blacking out of certain special events or programs and Mediacom has no responsibility therefore Late Charges Customer understands Mediacom may impose an administrative late fee for each month s charges not paid when due Other Charges If Customer pays the bill to a field collection representative a collection field fee will be charged If Service is disconnected Mediacom may impose a reconnect charge and or security deposit in addition to any outstanding balance including late charge before service is restored If Customer s check is returned for insufficient funds Mediacom may impose a service charge up to 30 00 subject to applicable law If Customer has no paid amounts due hereunder within 30 days of the due date therefore and it is reasonably necessary for Mediacom to use the services of a collection agency and or attorney to
125. oregoing Mediacom shall have no liability for lightning damage to any such customer equipment Customer shall not connect more than one television and or stereo to an outlet without notifying Mediacom of the connection Service Interruptions In the event of complete failure of service for twenty four 24 consecutive hours or more Customer except Illinois residents is entitled to a prorated credit upon request In the event of an outage during a live or special pay per view event ordered by Customer upon request Customer is entitled to a prorated adjustment of the event fee based upon the number of minutes of the outage To qualify for an adjustment Customer must request a credit within thirty 30 days of the failure Mediacom shall assume no liability for interruption of Service or alterations in programming due to circumstances beyond its control including without limitation acts of God natural disaster fire civil disturbance strike or weather Service interruption credits for Illinois residents shall be calculated and applied pursuant to state law termination miscellaneous Termination by Customer A customer except Illinois residents must provide Mediacom with at least 7 days advanced notification to terminate Service A customer may initiate Service termination by either a notifying Mediacom s business office or a representative thereof during normal business hours and scheduling a physical disconnection of Service and equipm
126. ormation about zooming 4 3 video TVLIDIC Problem There are black bars on all four sides of the picture Possible Resolution e This may occur on a 16 9 TV if the active video for an SD broadcast is in letterbox format To confirm wait for a commercial or look for a graphic such as a network logo If the commercial fills the screen from top to bottom or the graphic appears below the active video the program is being letterboxed by the broadcaster You can minimize this by activating the Zoom feature on the TV e A broadcaster may include black bars on either side of a wide screen broadcast This is called a hybrid aspect ratio and results in a black border surrounding the video on a 4 3 TV Because this is part of the broadcast the DCH70 cannot correct the video You may be able to minimize the border using the Zoom feature on the TV PAUSE ISSUE O 20 frequently asked questions N J Mediacom On Demand is a service that enables customer access to movies and special programs ranging from recently released blockbuster titles to timeless classics All titles are accessible with your remote control With Pay Per View movies you have no control over the title you ve selected once it starts playing On Demand gives you total control over the program for a 24 hour period That means you can pause a movie rewind to a part you missed or simply watch as many times as you like In addition to givin
127. ou are a subscriber to our cable service or other services We also maintain this information for a period of time after you are no longer a subscriber if the information is necessary for the purposes for which it was collected or to satisfy legal requirements These purposes typically include business legal or tax purposes If these purposes no longer apply we will destroy the information according to our internal policies and procedures access to our records about you Under the Cable Act cable customers have the right to inspect our records that contain personally identifiable information about them and to have a reasonable opportunity to correct any errors in such information If you wish to exercise this right please notify us at the local Mediacom office specified on your bill and we will contact you to arrange a mutually convenient time during our regular business hours If you make an affirmative written request for a copy of your CPNI we will disclose the relevant information that we have collected to you or to any person properly designated by you if we reasonably believe the request is valid Subscribers to our phone services should be aware that we cannot correct any errors in customer names addresses or telephone numbers appearing in or omitted from our or our vendors directory lists until the next scheduled publication of those directory lists Further we may have no control over information appearing in the directory lists
128. ou re still having problems connecting to the internet not getting a dial tone experiencing phone related problems or the lights on the modem aren t coming on correctly contact Internet Technical Support Have more questions See Mediacom s How to Guide on page 25 If the tips here or in the How to Guide do not resolve the problem you re facing call Technical Support at the number listed on your bill YOUR MONTHLY CABLE BILL CAN BE CONFUSING But if you know a few basics about how Mediacom charges for the services you order figuring out your statement may not be such a difficult task The services that Mediacom delivers are billed one month in advance Any time you order a new service two charges turn up on the next bill you receive the first is the monthly charge for that particular service the second is a partial month charge which includes adjustments for the services that were not billed in your previous month s statement An example Let s say you ve already received Mediacom s May bill covering May 5 through June 4 On May 18 Mediacom installed high speed broadband service When you receive your June bill you will see two charges a charge for the service in June as wellasa partial month charge covering the number of days in May when you received the new service Monthly Charges How partial month charges calculated amp b Install date End billing date Apr
129. printers and or internet ready game consoles The router also acts N With Mediacom VIP Online you can get Digital Cable Phone and as a firewall to protect your home network and files from outsiders Mediacom Online and a speed upgrade to 15 Mbps as a bonus In new devices the router and cable modem are integrated into one 5 Mediacom Online MAX is a high speed Internet service with easy to use device ho download speeds of up to 20 Mbps and upload speeds up to 2 Mbps Mediacom Online MAX is a super speedway for gaming Are there any unique benefits receive from and downloading large files This service is packed with premium Mediacom Online or Online MAX Z features including a wireless router for multiple connections in the Mediacom Online s premium content includes access through home and branded premium content MediacomToday com for local news and information free internet music from Spotify exclusive access to ESPN3 com and What are the computer requirements ABC News Now for Mediacom Online services With Mediacom Online MAX your premium content options expand to include something for everyone in your family Mediacom Home Networking is automatically included with Mediacom Online MAX 20 Mbps service Mediacom Online is officially listed on the Xbox LIVE compatible support website www xbox com The Xbox LIVE service allows a What are the most recent online product offerings subscriber with an Xbox 360 video
130. proved programming guide through your remote control It unlocks a world of greater choice convenience and control as you watch television What can I do with the Interactive Guide You can set Reminders Favorites and Parental Locks You will have access to Mediacom On Demand and Digital Video Recording How do I get information on programs The guide provides detailed information on all programs including movies and sporting events While in a listings screen you can access information by pressing the INFO button on your remote You can also set Reminders place Parental Locks order Pay Per View movies or events and see other times a program airs To return to the program you re watching press the EXIT button on the remote What are the icons at the bottom of the Interactive Guide screen Quick Menu icons are available to help you search faster The Quick Menu gives you access to other areas of the guide such as Movies or Favorites Once you have selected a program title by highlighting it and pressing OK you can use the action icons on the information screens to set Reminders or Parental Locks schedule recordings buy programs and more How can I eliminate the edges of the Interactive Guide screens Select the Adjust Screen Position option from the SETUP screen Press the lt buttons until the arrows on the screen are centered ZO PAUSE ISSUE NO20 Your remote also allows you to set program reminders paren
131. r Service interruption credits for Illinois residents shall be calculated and applied pursuant to state law termination miscellaneous Termination by Customer A customer except Illinois residents must provide Mediacom with at least 7 days advanced notification to terminate Service A customer may initiate Service termination by either a notifying Mediacom s business office or a representative thereof during normal business hours and scheduling a physical disconnection of Service and equipment recovery or b by directly and personally surrendering all rented equipment to a Mediacom office Account holders are liable for all Services rendered by Mediacom up to the time the account has been deactivated and for Mediacom equipment until it is returned Termination by Illinois residents shall be handled in accordance with state law Compliance with Agreement Acceptance of Service implies acceptance of the terms and conditions herein and in the Agreement Mediacom specifically reserves the right to suspend performance or terminate Services for breach of any of the policies terms and conditions of the agreement It is mutually agreed and understood that should any provision of the Agreement be ruled invalid by a court of competent jurisdiction all remaining provisions shall remain in full force and effect as if judicially declared invalid provisions were originally deleted here from Limitation of Liability Mediacom shall not by liable for any s
132. r The women s volleyball team ranked No 1in the world is now led by former men s coach Hugh McCutcheon whose Beijing experience began with the tragedy of his father in law s murder at the Beijing Drum Tower and ended with the triumph of an unlikely gold medal Those stories are all prologue to what promises to be an historic 17 days this summer when the London Olympics come to the networks of NBCUniversal This summer as the Games come to London for the third time the city is poised to forge yet another indelible impression in history PAUSE ISSUE 020 21 CABLE TELEVISION IS ALL ABOUT HERE S A PREVIEW OF SOME OF THE BEST NEW SHOWS PREMIERING THIS SUMMER INCLUDING JASON GANN IN A DOG COSTUME AND ENOUGH COMEDY TO MAKE SURE YOU HAVE PLENTY OF SIZZLING OPTIONS ALL SEASON LONG 22 PAUSE ISSUE O20 Copper BBC AMERICA Premieres Sunday August 19 at 10 9c It s 1864 in New York City and Kevin Corcoran Tom Weston Jones MI 5 isa hard hitting Irish American cop navigating the streets of the infamous Five Points district as well as his own moral code As he searches for answers relating to the death of his daughter and the disappearance of his wife he connects with characters that take him across the city from swanky Fifth Avenue to a burgeoning African American community in what was then rural Manhattan Created by Emmy winner Tom Fontana Oz Homicide Life on the Streets
133. ractive Program Guide IPG The high definition set top box has been designed to operate reliably in a well ventilated household environment Slots and openings in the unit cabinet are provided for ventilation These openings should never be blocked by placing the product on a bed sofa rug or similar surface The unit should be positioned with at least two inches of space above and on all sides Step 1 Position the set top box with at least two inches of space above and on all sides Step 2 Do not block the slots and openings in the set top box Step 3 Do not place anything on top of the set top box Step 4 Do not position the set top box in an enclosed space that would restrict air flow around the unit Step 5 Do not position the set top box near any external heat source that could raise the temperature around the unit In a similar fashion when wide screen 16 9 aspect ratio content is transmitted to a 4 3 TV screen the content provider may add black margins on the top and bottom of the screen to ensure that the entire width of the picture is visible This is known as letterboxing When a standard definition program is viewed on a wide screen HDTV the HDTV may center the image on the screen with black gray or white margins known as sidebars on either side in order to retain the 4 3 aspect ratio A Mediacom Publication Persistent viewing of programs with sidebars or letterboxing over long period
134. rd definition TV SDTV audio and video e Stereo SDTV and stereo VCR audio and video e AN receiver SDTV and VCR audio and video Before you move or change components on your entertainment system review the following e For basic cable connections use 75 ohm coaxial cables equipped with F type connectors e Disconnect power from your equipment before connecting or changing cable connections connecting your DCH receiver to an A V receiver audio only Audio connections to your A V receiver consist of e Stereo audio AUDIO L and R Cable in A V Receiver AUDIO R VIDEO DIGITAL INPUT L i VIDEO S VIDEO COAX ues w L CABLE TV 9 eG 0 00 2 vwe e TV MONITOR OUTPUT VIDEO S VIDEO SPEAKER CONNECTORS nO VCR ovr 9 9 e video connection options The DCH receiver offers several different video connection options Composite video and RF coaxial connections allow you to view standard definition TV programming To determine whether your TV features RF coaxial or composite video check the manual supplied with your TV Use the guidelines below to determine the best video connection for your home entertainment system e he composite video connection e The RF Output connection with your TV set to channel 3 or 4 connecting your DCH receiver to a standard definition stereo TV Cable in either or 5
135. re equipped with Instant Replay SWAP and LIVE buttons modifying recording options Your DVR gives you flexibility to manage your personal video Mediacom library You can change your EDT Recording Options at any time XR as often as you like From the Main Menu select DVR then ET em select Future Recordings to ao see a list of your scheduled w Im recordings Highlight a program title and press OK or INFO Select the fl from the Solo EM to chan screen Select to change the gt Recording Options or select Mediacom to delete this program Benes tem from your list of Future Mantel Recordings Use the 4 gt buttons on your remote to change Recording Options Change the frequency of the recording such as every day or once a week Specify how many recordings to save Set a Save Until parameter either until you delete or automatically when space is needed Change the start and end times in order to catch every minute of a program even if it runs over delete programs From the program information screen select 1 delete the recording or select o to modify the Delete Priority For example you can tell the guide to delete the recording when space is needed PAUSE ISSUE 0 20 85 36 basic operations continued playback controls You can play back your video recordings using the video control buttons E e Play e Pause
136. rs to Charlie Sheen we show you what s fresh on the summer viewing menu SERVICE TIPS amp TROUBLESHOOTING BILLING INFORMATION REMOTE CONTROL SETUP COMMITMENT PERIOD AGREEMENT SUBSCRIBER PRIVACY NOTICE SUBSCRIBER AGREEMENT yo 1 the L qu ft m eae 3000 E t Q wi ano T U xm p 2m eem pS 10 4 Y y di you dani here i in the house Record up to six programs at a time Watch any recorded program on any DVR in the house More memory so you can record and save more shows great for HD Start a program downstairs hit pause and finish watching upstairs Useful tools help organize all your recorded shows Mediacom the power to simplify call 866 928 2225 todoy Wilfred on FX C MON GET APP Y fe An explosion in the use of smart phones and tablets over the past few years has caused a similar surge in the number of applications commonly called apps that fill them From social networking to industrial purposes the function of apps covers almost every area imaginable 6 PAUSE ISSUE O20 And while it might come as no surprise the most popular apps are games it might shock you to find that beyond Angry Birds exists a world of tools designed to keep you on top of yours From over one million apps available across the most popular stores we ve highlighted a few of the most imaginative innovative inventive apps avail
137. s REWIND Press it again to 4 times to increase the rewind speed REW REW2 REW3 and REW4 will appear on screen REW is the slowest setting and REW4 is the fastest Press REWIND a fifth time or press PLAY to resume normal play fast forward For programs you are watching live FAST FORWARD can be activated if you have paused or rewound the program Press FAST FORWARD to move forward in the program Press it up to 4 times to increase the fast forward speed FF FF2 FF3 and FF4 will appear on screen FF is the slowest setting and FF4 is the fastest NOTE You can only fast forward up to the point of live broadcast PAUSE ISSUE NO 20 playback controls slow motion Ever wonder what the referees are looking at when they review a controversial play Your DVR is equipped with slow forward and slow rewind functions to give you crisp and clear slow motion images To activate slow forward press PAUSE and then FAST FORWARD To use slow rewind press PAUSE and then REWIND To return to regular speed press PLAY instant replay With Instant Replay you can go back to see the last play of the game or replay the last scene of your movie Just press PAGE 4 or REPLAY on your remote to replay the last 15 seconds Press PAGE 4 or REPLAY repeatedly to continue skipping back in 15 second increments return to live TV Anytime you pause or rewind a live program the show continues to be broadcast in real time To ret
138. s of the first season in a strange way Wilfred just works Miss Charlie Sheen Well here s your chance to see the star in a new comedy on FX Anger Management Sheen plays the main character also named Charlie an anger management therapist and former professional baseball player who once had his own anger issues Charlie has a regular group of patients and remains in regular contact with his ex wife who also happens to be his therapist as they continue to raise their daughter together diacom Publication Although the days of trustworthy and father like newsmen like Cronkite Murrow Huntley and Brinkley are long gone there is still nostalgia for producing the nightly news in that style despite corporate and network pressure for something more contemporary This series created by Aaron Sorkin West Wing and starring Jeff Daniels as Will McAvoy a cable news anchor dealing with a new executive producer and a changing industry promises to provide an in depth perspective of how America is served its daily requirements of news and information Recruited by FBI Special Agent and former student Kate Moretti Rachael Leigh Cook The Family Tree Perception follows eccentric professor of neuroscience Dr Daniel Pierce Eric McCormack Will and Grace as he uses his unique outlook and understanding of human behavior to help solve some of the Bureau s most complicated cases Both inspir
139. s of time may degrade the picture quality of your HDTV by reducing your HDTV s ability to display colors evenly across the screen With your TV s remote press the FORMAT aspect ratio button if available as needed stretching or zooming to adjust the picture display until any black or gray white sidebars are eliminated Since letterboxing is done by the content provider letterboxed programs cannot always be completely zoomed to fill the screen See your TV s manual for details Pausing DVDs or videos for extended periods of time can also cause burn in Mediacom will not be held responsible for any burn in on your HDTV set Use the On Screen Menu to tailor your HD set top box to the capabilities of your HDTV This allows the HD set top box to automatically optimize both standard and high definition video based on your HDTV and personal preferences To access the On Screen Menu power ON your HDTV and power OFF the HD set top box Press the MENU button on either your remote control or the HD set top box front panel to call up the On Screen Display You may use either the HD set top box front panel or the remote control to navigate the display The arrow on the left indicates the position of the cursor e Press the gt and buttons to select the setting you wish to change Press the button to select an option for that setting e To exit the setting and move to another setting use the and buttons Press the
140. set top box will default to the resolution selected in the Y Pb Pr OUTPUT setting above To exit and save changes press the POWER or MENU button For more details on configuring your HD set top box output settings including setting closed caption preferences see the Motorola HD set top box user guide or visit Motorola com broadband If the On Screen Menu does not appear on your HDTV screen your TV may not support the default standard definition setting 480i Use the HD set top box front panel LED to view and change your settings PAUSE ISSUE NO 20 HDTV basic operations continued connecting the HD DVR set top box to a high definition TV and VCR 500W MAX Audio IN Video IN Cable Antenna IN e R L Audio OUT Video OUT Cable Antenna0UT R L S Video OUT Video 3 Video 1 Video 2 HDMI fj S Video IEEE 1394 T e E Cable g L LO L Antenna IN d If you intend to use a standard stereo VCR use this configuration to watch both HD and standard definition video on your HDTV as well as record and play standard definition video via your VCR You will need the following connector cables 1 set of two pronged red amp white RCA type audio cables 2 sets of Y audio splitter cables e 2 S Video cables 2 sets of single pronged RCA type video cables NOTE The inputs outputs on your specific VCR and HDTV determine which video cables you will need If
141. ss the Menu button on the remote to display the Quick Menu 2 Press the button until you highlight 8 then press OK Select The My Network screen appears on your TV showing a list of all your recorded programs Use the button to highlight the recording you want then press OK Select Note The My Network shortcut from the Quick Menu may not be available on your on screen guide How do I sort the titles of recordings You can sort the list to view your recordings alphabetically by title by date by channel or by client set top The type of view is shown above the list where you can also see how full your DC900X storage is as a percentage In the bottom corner of the screen you can see how many recordings are stored Use the lt button to cycle through the four view options A Mediacom Publication Denali How do watch shows recorded by Home Content Sharing HCS Press the button until your recordings are listed by client set top view by client is above the list Then press the v button until the part of the list for the client you are interested in appears Your client set tops are currently listed as a number but in the future you will be able to give them names such as family room or bedroom How are folders used If you record a series of shows with the same title they are shown in your recordings list as a single title with a folder symbol in front of it Folders are a
142. ssa Hudgens star in Journey 2 V The Mysterious Island od 5 T NETFLIX L 2 la m PY Sean Anderson Josh Hutcherson The Hunger Games is back and hot on the case of a mysterious signal coming from an island that The Woman in Black is not your average horror movie s 2 doesn t exist The titular mysterious island It s a change or rather a sort of Hitchcock like return to horror that s is where the movie shines with interesting terrifying because of uncertainty and not because someone knows backgrounds and stocked with creative wildlife what you did last summer Based on the Susan Hill novel of the same Sean and company make big discoveries name The Woman in Black is a horror filled ride experienced through the eyes of lawyer Arthur Kipps Daniel Radcliffe Harry Potter in a haunted English village It s a movie that isn t about the boo but a thoroughly satisfying scare and then of course have to figure out how to escape in Verneian style 16 PAUSE ISSUE N 20 www mediacomcable com JF k E hran uL 1 M ee00009090009999000909099000099900090909900000090900000990000909000090909000090000000909000000090900009099000909000000909900000090990000909000009000000099 A post apocalyptic world An oppressive central government A ruthless dictator A clueless upper class Undercurrents of revolution A heroine tha
143. t packs a bow and arrows A fight to be the last person standing A love story An award winning book transformed into a blockbuster movie s i A Jennifer Lawrence and Liam s Hemsworth star in The Hungef Games w x ld i 3 w Lo A Marvel superhero spectacle Iron Man Captain America The Hulk X L XN Thor and two assassins combine forces to protect the earth from threats that no one else can like the angry trickster Loki A culmination of 4 j movies that started hitting theatres in 2008 it s packed full of action hilarious one liners plenty of carnage and an all star cast that features E Robert Downey Jr Sherlock Holmes Samuel L Jackson Pulp Fiction 528 Scarlett Johansson The Prestige and Chris Evans Fantastic Four 2 Captain America and Iron If Marvel tradition continues expect plenty of sequels plot to save the waddi 3 S p am AL THAN E pi NETFLIX _ The Lorax was always a story that was more than a fox in socks it was a cry for conservation and the message is not lost here Brought to life in beautifully rendered CGI it has all the look and color of classic Seuss illustrations Danny DeVito s voice brings energy and grumpy humor to the Lorax supported by a voice cast also featuring Zac Efron Taylor Swift and Betty White The Lorax Danny Devito argues with the Once ler A Mediacom
144. t to bring a little bit of The West to The ATL Proving the success of creations including the Exodus Porter and Georgia Brown they ve moved from their original namesake location near Sweetwater Creek State Park to a 25 000 square foot midtown facility with enough capacity to brew 100 000 barrels of sweetwater annually Despite the move their position as passionate advocates for the environment especially clean water hasn t budged an inch Today Sweetwater s brews are available throughout Alabama Florida Georgia Tennessee and North and South Carolina A Mediacom Publication An 1 m f 3 i Ai n n di p 4 ri m The rampant growth of these companies makes it easy to forget that the road of a craft brewer is difficult They face a competitive landscape mired with hurdles like fickle consumers high costs of expansion stiff competition and constant pressure to sell to larger brewers But from explosive profits to providing jobs to sponsoring community festivals and environmental efforts the past 25 years have seen indie beer producers progress from being considered hacks often scorned by mainstream brewers to something they now observe and imitate To the watchful eye it seems the Big Dogs are using an approach not usually seen in the cut throat world of brewing PAUSE 1550 020 13 PARENTAL GUIDELINES are designed to help parents choose sui
145. table programs for children based on violence sexual content and or adult language and content Ratings have two parts one that indicates the intended age group for a particular program and one that tell parents if a show has high levels of sex violence or adult language Ratings appear in local TV program listings and in the upper left hand corner of the TV screen for 15 seconds at the start of a show For programs longer than 60 minutes ratings appear at the beginning of each hour 292 MATURE AUDIENCES ONLY Programming produced solely for adults and may be unsuitable for children under 17 It may include graphic violence V explicit sexual activity S and or crude indecent language L 294 PARENTS STRONGLY CAUTIONED Indicates 1 content that parents may find unsuitable for children under 14 This show has intense violence V intense sexual situations S strong coarse language L and or intensely suggestive dialogue D PARENTAL GUIDANCE SUGGESTED Includes material that parents may find unsuitable for younger children The theme itself may call for parental guidance and or the program features moderate violence V some sexual situations S infrequent coarse language L and or some suggestive dialogue D sexual dialogue or situations than TV Y7 shows Y7 frighten children younger children Reading was intended program may about sex D or fantasy violence FV
146. tal guides and a diversity of other helpful functions the power of the remote With your Interactive Programming Guide the guide from Mediacom you have total command over everything appearing on your television screen In addition to tactitanig easy and thorough navigation your remote allows you to order On Demand and Pay Per View programming as well as operate Digital Video E Recording DVR How do I leave a screen or menu You can always press the EXIT button to immediately return to watching TV You can also press the LAST button to back up one screen at a time What is the graphic bar that appears when change channels The Flip Bar appears for a few seconds as you re changing channels to provide important information about programs You will find the name of the current program start and end times as well as the channel number Why won t my remote control respond when press a button First press the CABLE button on the remote to make sure it is in cable mode Try using the remote again If the remote is still not functioning correctly press the CH button on the front of the receiver If the channel changes there is a problem with the remote control If the channel doesn t change the batteries or the remote control itself may need to be replaced How do order Demand You can order On Demand programming multiple ways from the Main Menu from the Quick Menu or from channel one in the TV Lis
147. tings How do I order a Pay Per View event Ordering Pay Per View movies and events is easy From the Main Menu or Quick Menu select any of the Pay Per View options to see a list of available programs Use your remote to get detailed information and order You can even cancel your selection If your Pay Per View program is scheduled to air at a future time a Reminder is automatically set to appear before your program begins Not all services available in all areas Additional equipment may be required Additional fees may apply www mediacomcable com Select the currently highlighted basic operations remote control features highlight is your indicator as you use your remote to see what s on TV AS y you navigate listings using your remote the highlight appears on screen to indicate your current selection e Press the 4 w gt 4 buttons on your remote to move the highlight Press OK to make your selection Press the EXIT button on your remote to return to watching TV SETUP Power For all programming sequences Turn the remote ON or OFF CABLE INFO Turn the selcted device ON or OFF See program information EXIT SETTINGS Return to watching television To display interactive services GUIDE See program listings for the ARROWS Move any direction on screen or through cable guide menu PAGE Scroll to the next or previous page of listings CHANNEL Change channels and access the Flip Bar LAST
148. tlet plug it back in and then press the POWER button e f the DCH receiver is connected to a switched outlet on another unit verify that that unit is powered on Unplug the DCH power supply cord from the AC outlet plug it back it in and then press the POWER button Use of an unswitched outlet is recommended Problem The remote control does not work Possible Resolution e Press the CABLE button to verify it is in cable mode e Verify that there are no obstructions between the remote control and the DCH receiver Aim the remote control directly at the DCH receiver front panel not the TV or VCR e The angle between the remote control and the DCH receiver may be too large Stand in front of the DCH receiver and not too far to either side e Press and release operation keys one at a time firmly and deliberately e Check the batteries in the remote control Install new batteries if needed Problem There is no audio when viewing cable channels Possible Resolution e Press MUTE on the remote control to verify the sound is on e f the DCH receiver audio output is connected to the TV verify that the MUTE button on the TV has not been pressed e f the DCH receiver audio output is connected to a home theater receiver verify that the receiver is set to the appropriate input source and the MUTE button on the receiver has not been pressed e Verify that you have the correct cables for the audio connections e Verify that the
149. tomatic recurring payments and or make a one time payment via Electronic Funds Transfer EFT e View recent account activity such as payments charges and credits e View current and past statements current two past e Change billing address and phone number on account While Mediacom does not require customers to register for Electronic BillPay it is highly recommended Customers like using electronic BillPay because it saves time money and it s convenient With a couple of clicks customers can manage their account avoid calling the office and make a payment without the hassle of writing and mailing a check 11 Your name and service Statement of Service or billing address Page 2 of 2 12 Amount due this Account Detail This statement is for services from 12 01 11 through 01 08 12 statement 18 BACE 0 10 13 Date payment is due Monthly Charges 12 01 01 08 Mediacom 1 Staf covssacatutsiatetatuintatudsiaiateladatatudsicintelstebstalsigiiadeices 6 95 Digital Gateway Primary Digital STARZ Encore 14 Payment amount NOILVINYOSANI ONITIG 12 01 01 08 Family Cable 62 95 15 Change of address box Expanded Service 10 00 Basic Services 5 00 12 01 01 08 Service Discount sessseseeeeenneennnneeee nennen 23 95 12 01 01 08 Digital Equip
150. ubject to applicable law and any opt out choice you make as described below in this document As a necessary incident of providing certain services such as always faster internet access service transactional video products such as pay per view or video on demand any video service that uses a set top box or lower cost phone digital phone service our computer systems automatically capture and store information that may include but is not limited to your viewing selections including date and time the websites you visit the dates times and length of your Internet visits or telephone calls the Internet or e mail addresses or telephone numbers that you communicate with and the text of e mail or other electronic communications you send or receive using our Internet access service Any personally identifiable information that may be derived from these logs is subject to the policies described in this Notice and to our obligations under the ECPA and other applicable law disclosure of personally identifiable information by Mediacom We may make certain disclosures to third parties of personally identifiable information about you Disclosures to governmental entities as required by law or a subpoena or legal process are discussed below under the caption Disclosure to Governmental Agencies or Otherwise Required by Law or Legal Process Under this caption we address disclosure under other circumstances We may disclose personally identifiable
151. ubstitution discontinuation or modification of any programming Amendment Mediacom may amend the terms and conditions of the Agreement upon reasonable prior written notifications to Customer or by such other means permitted by law Notifications Customer acknowledges receipt of a Privacy Notification as required by the Cable Communications Privacy Act of 1984 Mediacom will provide a new notice each year required by law No representations statements or warranty other than specifically set forth in this Agreement shall be binding upon Mediacom The Customer accepts the terms and conditions as stated in this agreement and as stated in other documents that Customer acknowledges receiving herein and to which Customer agrees to be bound The same are also acknowledged by Customer to constitute the entire Agreement between the Customer and Mediacom No undertaking representation or warranty made by any agent or representative of Mediacom in connection with the installation maintenance or providing of Mediacom services shall be binding on Mediacom unless expressly included or acknowledged herein The Customer also acknowledges that all the work has been completed in a satisfactory manner www mediacomcable com Love My Job Why do love my job Because Mediacom s a great place to work My extra sales efforts pay off with more than a pat on the back see it in bigger paychecks My job s not only fun but get to help people
152. urer 1390 Victor 0074 Wards 0158 0189 0080 0054 0014 Yamaha 0176 1331 1176 0186 1375 Yorx 0195 Zenith 1293 0857 1869 Setup Codes for Cable Boxes Converters ABC 0003 0008 0014 0017 Americast 0899 Bell amp Howell 0014 Bell South 0899 Clearmaster 0883 ClearMax 0883 Coolmax 0883 Digi 0637 Director 0476 Dumont 0637 General Instrument 0476 0810 0276 0003 GoldStar 0144 Hamlin 0009 0273 Jerrold 0476 0810 0276 0003 0012 0014 Memorex 0000 Motorola 0476 0810 0276 1254 1106 1376 MultiVision 0012 Pace 1877 0237 Panasonic 0000 0107 Setup Codes For Cable Boxes continued Panther 0637 Paragon 0000 Philips 0305 0317 Pioneer 1877 0877 0144 0533 Pulsar 0000 Quasar 0000 RadioShack 0883 Regal 0279 0273 Runco 0000 Samsung 0144 Scientific Atlanta 1877 0877 0477 0008 0017 Sony 1006 Starcom 0003 Supercable 0276 Supermax 0883 Tocom 0012 Torx 0003 Toshiba 0000 Tristar 0883 V2 0883 Viewmaster 0883 Vision 0883 Vortex View 0883 Zenith 0000 0525 0899 Setup Codes for DVD Players Adcom 1094 Advent 1016 Aiwa 0641 1912 Akai 0899 0770 1975 1089 Allegro 0869 Amphion Media Works 2016 2001 AMW 0872 2016 2001 Anam 1913 Apex Digital 0672 0717 0830 1056 1915 0755 0797 1020 1100 0796 1004 1061 1937 0794 Audiologic 0736 Audiovox 1041 1121 1072 1071 1122 Axion 1072 1071 B amp K 0655 0662 Blaupunkt 0717 Blue Parad
153. urn to live programming press v or LIVE TV SWAP Because your DVR has two tuners it can buffer temporarily record two different programs at the same time While recording two programs you can watch and control either program up to the point of live TV by using the SWAP button on your remote The SWAP button allows you to toggle between two live programs while retaining control of both Press SWAP Select an alternative program by changing the channel Press SWAP again to toggle between the two NOTE The SWAP button is the key to keeping the buffer for both programs If you change channels without using SWAP you will lose the buffer Some remotes are equipped with Instant Replay and LIVE buttons 10 view programs stored in your personal library Step 1 From the DVR Menu select My Recordings Use the Mediacom w buttons on your remote to search through and highlight m S net ERST ea titles from your list of recorded programs Press OK to select the program Step 2 From the Information Screen select to resume play from where you left off or select restart from the beginning guide symbols to know DVR action icons 1 Go back to the Delete the program from previous screen My Recordings Play the Change the recording Delete Priority Rule Start the recording from the beginning Place a Lock on the program to restrict viewing NOTE Some remotes are equipped with Instant R
154. ustomer Service select My Account to access and or register for BillPay BillPay Advantage BillPay Advantage allows you to automatically pay your monthly bill using your checking account It s a safe reliable payment method that saves you time and money Credit Card Payment Mediacom also accepts MasterCard Visa and Discover Note that the American Express card is not accepted for use with Electronic BillPay However customers can continue to make payments with an American Express card by calling one of our Contact Centers Statement of Service Page 1 of 2 Billing Date December 1 2011 Account Number 83810400700001208 How to reach us Customer Support call 1 855 633 4226 or you can reach us on the web at www mediacomcable com 123 Maple St Heartland USA 12345 6789 1 Our local address Account Summary This statement reflects current charges as of the date the statement was printed Please see reverse side for account details 2 Date your statement was produced 3 Your Mediacom account number Previous Balance 0 10 Payments 0 00 Monthly Charges 79 90 Taxes Fees amp Surcharges 4 59 Balance Due 84 39 Payment Due Date 2 22 12 Pin Number 1999 For Your Information Q Save time paper and postage by paying your Mediacom bill online directly from your checking account and by signing up for an electronic statement Please visit www mediacomcc com for additional deta
155. vailable only on the View by title screen and a folder counts as one recording in the number at the bottom of the screen To open a folder to see a list of the individual recordings in it use the button to highlight the folder you want then press OK Select Then use the button to highlight the specific recording you want Use the lt button to close the folder If you want to bulk delete a whole folder of recordings you can simply highlight the folder you want to delete then press the C button provided that you have programmed your remote control for HCS PAUSE ISSUE 020 7 frequently asked questions Discovery Networks What s the visible difference between HDTV and our current television system One word resolution Television images are actually composites of many horizontal lines More lines mean better picture quality Regular televisions feature a maximum of 480 interlaced lines in the picture HDTV uses 720 to 1080 lines allowing viewers the opportunity to see more detail than ever before such as specks of color in an actor s eyes Will be able to see more of the picture with HDTV Absolutely HDTV s widescreen format is a 16 9 aspect ratio just like a movie theater This widescreen format creates a panoramic effect for the viewer conveying more scenery and action By comparison a standard TV has an aspect ratio of 4 3 What s the difference between HD capable and HD ready
156. vices Internet access and phone services through our cable facilities Not all services may be available in your local cable system The Cable Communications Policy Act of 1984 as amended which we refer to as the Cable Act contains restrictions on the disclosure and use by cable operators of personally identifiable information about subscribers to cable television or certain other services Other federal law may also apply to some services including the Electronic Communications Privacy Act of 1986 as amended called the in this notice and section 702 of the Federal Telecommunications Act of 1996 as amended Telecommunications Act This notice informs subscribers of our policies regarding personally identifiable information and other private information we obtain in the course of providing our services that are subject to the privacy provisions of the Cable Act or the Telecommunications Act Those services currently consist of our cable television service our Mediacom Online Internet access service and Mediacom Phone digital telephone service Not all of these services may be available in your local cable system Our policies are intended to conform to the requirements of the Cable Act the Telecommunications Act and any other applicable law The terms Mediacom we our or us refer to any company that is controlled by Mediacom Communications Corporation a Delaware corporation and through wh
157. vious screen Record options the program will be airing in your Favorites list Watch Place a Lock on the program Set a Reminder Order Pay Per View this program to restrict viewing for this program and other pay services Menu selections may vary by service area PAUSE ISSUE 0 20 www mediacomcable com DCT 2000 receiver connecting to your digital converter Step 1 Connect a RF coaxial cable between the cable wall outlet and the CABLE IN connector on the DCT2000 Step 2 Connect the RF coaxial cable supplied with the DCT2000 between the RF IN and TORF IN connectors on the DCT2000 Step 3 Connect a RF coaxial cable between the TOTV VCR connector on the DCT2000 and the CABLE ANTENNA IN connector on the TV Step 4 Connect a stereo audio cable between the AUDIO R and L connectors on the DCT2000 and the AUDIO LEFT and AUDIO RIGHT connectors on the stereo TV Step 5 Connect a video cable between the VIDEO connector on the DCT2000 and the VIDEO connector on the TV or connect an S Video cable between the S VIDEO connector on the DCT2000 and the S VIDEO connector on the stereo TV DCT2000 Em AUX AUDIO SPDIF e TO RF IN is f S VIDEO SWITCHED 9 RF o o ON wl Y 18 105 125V m CABLE IN L VIDEO ss Card C396 60Hz 4A MAX OUT lt e 500W MAX 2 LW ir Either or Cable in a S VIDEO VIDEO td L AUDIO LEFT 1 AUDIO RIGHT CABLE ANTENNA IN
158. w enforcement agency if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of the information without delay We may do so without prior notice to you without your consent and without being required to do so by a warrant subpoena court order or law Examples of situations in which we might make such disclosures are where we reasonably believe that there is an immediate risk of suicide or terrorist activity The ECPA provides for other exceptional circumstances under which we may be compelled or permitted to disclose information about you or the content of your communications For example the content of your e mail or other communications may be disclosed to law enforcement agencies if it appears to be evidence of child pornography or was inadvertently obtained by us and appears to pertain to the commission of a crime how does Mediacom protect personally identifiable information and CPNI We follow industry standard practices to take such actions as are necessary to protect against unauthorized access to personally identifiable information or CPNI However we cannot guarantee that these practices will prevent every unauthorized attempt to access use or disclose such information time period during which we retain personally identifiable information Mediacom maintains personally identifiable information about you in our regular business records while y
159. x to regulate the volume to minimize sudden changes in volume 1 Using the remote control press MENU button twice 2 Arrow down to Setup Press OK button on remote 3 Arrow down to Audio Setup Press OK button on remote 4 Arrow down to each item on Audio Setup list and set each as depicted below Note Volume bar with Stereo may not appear after initially setting Optimal Stereo to YES 5 Press remote EXIT button Set top box audio is now set to its optimum level 6 Adjust the audio levels on external devices such as the TV or AN receiver Dres oad Trach iea 4 eti Augu guit E meit irer kimra hiper PAUSE ISSUE NO 20 lt UO m O LL AJ lt O m U N gt Z g E C UJ m m N L O 2 Q INTERNET PHONE SERVICE TIPS AND TROUBLESHOOTING internet phone service tips and troubleshooting how to reset your cable modem e Unplug the power cord from the back of your cable modem All of the lights should go off If you have Mediacom Phone please follow the instructions on how to reset your phone modem see below e Shut down your computer If you have a router unplug the power cord from the router also e Wait 30 seconds While waiting make sure the coaxial cable and Ethernet USB cords are securely plugged into the back of the cable modem computer and cable outlet e Plug the power back into your cable modem Wait a couple of minutes
160. y dressed up as a dog The second half of Pause is primarily a guide for using Mediacom services including detailed information on your remote how to reboot your modem parental controls and a lot of other things But don t worry you can always get the answers you need by calling Mediacom technical assistance anytime of the day or night at 855 MEDIACOM A Mediacom Publication PAUSE 1550 020 Check out new T movies On Demand Details on the 2012 summer Olympics 26 DIGITAL 32 ON DEMAND DVR 38 HDTV 42 INTERNET SERVICE 44 PHONE SERVICE Everything you need to know about getting the most from your Mediacom video and broadband services NOTE AT PAUSE WE MAKE EVERY EFFORT TO PROVIDE ACCURATE TIMELY INFORMATION DUE TO THE RAPIDLY CHANGING NATURE OF THE INTERNET WE ARE NOT RESPONSIBLE FOR THE EXISTENCE OR CONTENT OF WEBSITES PUBLISHED IN THIS MAGAZINE Discover clever ways to stay connected sleep better hit the gym and more with this list of programs for your phone or tablet They re popping up everywhere but who are the innovators behind your favorite local and regional brews and how did they get there It s an easy way to keep your cool this summer Enjoy this year s blockbusters before they re available on Netflix or Redbox We watch and report as competitors the world over gear up and battle over athletic s highest honor the Olympic gold medal From cops to news ancho
161. you need additional help please call Mediacom at 855 MEDIACOM ALGH Mediacom Services HBO HD Chemovechamd amp e dfhwnMEHO cea x No fe VELOCITY HD Family Cable m P amp D Syfye 05 UA WII MICMHD ESFi head ET HD el Jti CN 33 Uie i s msnbc Not all channels available in all areas Channels subject to change Channels must originate in HD Format to be displayed in HD HD Pak rates are separate monthly fees and require a subscription to Family Cable Premium services require monthly subscription ME PAUSE ISSUE 0 20 frequently asked questions enhance your web experience with high speed internet service With the speed and convenience of Mediacom always faster internet services the whole family can surf the web Whether it s researching for school downloading audio files or emailing pictures to friends and family Mediacom makes it easy What are my Mediacom Online options How is home networking configured 5 Mediacom Online is a high speed Internet service enabling A home network is configured by first connecting a cable modem customers to download at speeds of up to 12 Mbps There is no to a cable outlet Then a router connects to your cable modem and x dialing in which frees up your phone line and allows a constant distributes the signal to other devices to share the connection files TT Internet connection
162. your VCR and HDTV accepts S Video this should be your first choice as it is considered the higher standard definition video output Step 1 Using the coaxial cable from an active wall outlet connect the cable to the CABLE IN coaxial input on the set top box Step 2 Locate the Y Pb Pr inputs on your HDTV and the Y Pb Pr outputs on the set top box These connectors are color coded on the set top box as follows Y green Pb blue Pr red Colors may vary on your HDTV Step 3 Using a three jack component video connector connect the Y output on the set top box to the Y input on your HDTV Do the same for the Pb and Pr connections Step 4 Connect the single connector end of a Y audio splitter cable to AUDIO OUT R red on the set top box Insert the other ends into AUDIO IN R on your VCR and AUDIO IN R on your HDTV Step 5 Use the second splitter cable to connect AUDIO OUT L pink on the set top box to the AUDIO IN L connections on both the VCR and the HDTV Step 6 Use the two pronged RCA cable to connect AUDIO OUT L amp R on your VCR to AUDIO IN L amp R on your HDTV Step 7a Using an S Video cable connect the S VIDEO output on the set top box to the S VIDEO IN on your VCR Then use the second S Video cable to connect the S VIDEO output on the VCR to S VIDEO IN on your HDTV 0R Step 7b Using your single pronged RCA type video connector cable connect the VIDEO OUT yellow connector on the set top box to the VIDEO IN con

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