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Sensaphone Web600 User Manual

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1. US 10 _ __ __ 10 POWER ONVED GREEN roii RP EORR ES SEU meae dao 10 ALARM LED RED audes rb bets e YA be QUE ES Ed Ed d REN 10 11 PARIS REQUIRED qct dad cuu dura wees een see sews 11 OPERATING ENVIRONMENT 5 3 3 2 RETE Se had hex bt be Soe NX X EE Re EE 11 WALE MOUNT INSTALLATIONS ur Rr ERE Obes Oe PSU ee ea uua mmn ym mn Rn 11 TABLETOP INSTAUATION dau ad a gt exam 11 CONNECTING 5 5 5 12 GENERAL WIRING CONSIDERATIONS 5s i xard Rae I t Umm E 12 NORMALLY OPEN NORMALLY CLOSED DRY 5 13 2 8K 10K TEMPERATURE SENSORS 13 CURRENT LOOP TRANSDUCERS i TE o ee oe awakes 14 BATTERY BACKUP OPTIONAL cea 14 NETWORK CONFIGURATION Wis sw E NETWORK PARAMETER 5 16 INSTALLING THE SENSAPHONE LOCATOR 17 USING THE SENSAPHONE LOCATOR SOFTWARE 15 coeceo sas xe 3k y ey ORARE COE RR EC RR Rea 18
2. To reduce the risk of fire or injury to persons read and follow these instructions 1 Use only the specified type and size battery 2 Do not dispose of the battery in a fire The cell may explode Check with local codes for possible special disposal instructions 3 Do not open or mutilate batteries Released electrolyte is corrosive and may cause damage to the eyes or skin It may be toxic if swallowed 4 Exercise care in handling batteries in order not to short the battery with conducting materials such as rings bracelets and keys The battery or conductor may overheat and cause burns 5 Remove main power connections before replacing the battery WEB600 User s Manual 1 YEAR LIMITED WARRANTY PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT THIS LIMITED WARRANTY CONTAINS SENSAPHONE S STANDARD TERMS AND CONDITIONS WHERE PERMITTED BY THE APPLICABLE LAW BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY 30 DAYS AFTER THE DATE OF DELIVERY YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY IN ADDITION WHERE PERMITTED BY THE APPLICABLE LAW YOUR INSTALLATION AND OR USE OF THE PRODUCT CONSTITUTES FULL ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY HEREINAFTER REFERRED TO AS LIMITED WARRANTY OR WARRANTY IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS THIS WARRANTY INCLUDING ANY LIMITATIONS OF WARRANTY INDEMNIFICATION TERMS OR LIMITATION OF LIABILITY THEN YOU SHOULD NOT USE
3. Setup Name ACME Widgets Web600 Battery 100 0 Description Monitoring System Location Oak amp Pine St Hatfield PA Power Setup System SMTP SNMP Modbus Network Admin Ethernet Mode 100Mbps DHCP Enabled Disabled MAC address 117111 IP Host address 1015237 Netmask 255 2552550 Gateway 10151 DNS 1012111 Web Page Configuration Port 0 20 Chapter 2 System Configuration SMTP The SMTP Simple Mail Transfer Protocol section is where you must configure your e mail server set tings To have the unit send e mail or SMS Text messages you need to set the SMTP Server name and the Return e mail Address If your SMTP server requires authentication then check the Security Enabled box box and fill in the Username and Password if required The WEB600 also allows you to change the SMTP port number 25 is the default in the event that your internet service provider is using a non standard port SENSAPHONE Web 600 Setup Name ACME Widgets Web600 Battery 100 0 Description Monitoring System Location Oak amp Pine St Hatfield PA Power Setup System SNMP Modbus Network Admin Server smtp acmewidgets com Return Address web600 acmewidgets com Port 25 Security Enabled Disabled Username Change Password Password Verify Password SNTP screen SNMP
4. The WEB600 contains an SNMP Simple Network Management Protocol feature that allows the device to be accessed from third party network management software The unit supports versions v1 and v2c of the protocol over both UDP and TCP transports Read and write access to most of the WEB600 param eters is provided along with the ability to send traps when alarms occur A complete SNMPv1 MIB is provided on the WEB600 CD SENSAPHONE Web 600 Last Refresh 3 1 2008 Setup Name ACME Widgets Web600 Battery 100 0 Description Monitoring System Location Oak amp Pine St Hatfield PA Power Setup System SMTP SNMP Modbus Network Admin SNMP screen 21 WEB600 User s Manual MODBUS WEB600 be accessed via protocol and function as a slave device To use this fea ture select the desired Modbus Mode Port number and Bit Representation for your Modbus network SENSAPHONE Web 600 Setup Name ACME Widgets Web600 Battery 100 0 Description Monitoring System Location Oak amp Pine St Hatfield Power Setup System SMTP SNMP Modbus Network Admin Modbus Settings Modbus Mode Slave Read Only zl Modbus Port 502 Data Translation Bit Representation Modbus Default Byte Big Endian wor Modbus screen ADMIN The Administration screen provides options to Save and Load your progra
5. When you are satisfied with the installation options press the Next button You are now presented with the following dialog lt Sensaphone Locator Installer Setup Installation Folder This will install the Sensaphone Locator Please Choose a location Destination Folder C Program Files Sensaphone Locator Browse Space required 237 0 Space available 18 668 Cancel Nullsoft Install System v2 36 lt Back Install This dialog allows you to specify the location where the executable will be installed When you are satis fied with this value press the Install button The installation will be performed and a progress bar will be displayed to inform you of the application s progress When the installation has been completed you will see the following lt Sensaphone Locator Installer Installation was successful Press the OK button to continue Then click Close The Sensaphone Locator application is now installed WEB600 User s Manual USING THE SENSAPHONE LOCATOR SOFTWARE Run the Sensaphone Locator application by double clicking the Sensaphone Locator icon on your desk top or selecting Start gt Programs gt Sensaphone Locator gt Sensaphone Locator The Sensaphone Locator application will display a screen similar to the one below la xi IMS 4200 Web600 10 1 5 207 10 1 5 219 Web600 Web600 10 1 5 211 10 1
6. click on History from the menu bar The following screen will appear SENSAPHONE Web 600 History Name Sensaphone Web600 Battery 100 096 Description oon Widgets Monitoring Location Oak amp Pine St Hatfield PA Power History Eventlog Datalog Eventlog Filters Zones Zone 1 Room 1 Temperature Date Time Restrictions Mode Es mem February StartTime H Febuary End Time 16 71 Max Records 25 s Export Text zl History Screen EVENT LOG QUERY Select Event Log from the top of the screen Select a particular Zone to narrow your query results to events associated with a particular Zone or choose All to see all event types in the Event Log You can narrow the results from a particular time period by selecting the Mode drop down This gives you options to choose events from the Previous 24 Hours the Last 7 days the Current Month or you can select a Custom time period When you choose Custom the Start Time and End Time fields will become active Enter the start and end times for your query Next choose the maximum number of records you want returned for your query the choices are 25 50 100 and All Finally click the View Data button to display the results Alternatively you can Export the results to a file for viewing in another program Choose the Export file format from the drop down list XML CSV TXT and click the Export bu
7. system clock to keep it accurate Simply enter the address of a time server in this field and the WEB600 will automatically synchronize to it on a periodic basis You can enter a host name or IP address in this field The system supports TP Time Protocol on port 37 To set the time click the Change System Time box and enter the date and time then click Save The Escalation Delay provides the ability to delay alarm delivery to selected users that may only be interested in receiving alarms if they persist for a particular length of time Each user can have a pro grammable Escalation Priority from 1 to 8 When an alarm occurs the WEB600 will deliver alarm WEB600 User s Manual messages to all users at priority level 1 Then it will wait the duration of the Escalation Delay and send messages to priority level 2 as long as the alarm still exists and so on with priority 3 4 5 If the alarm no longer exists those users who have higher escalation levels will not be contacted The Summary Mode lets you choose the way in which the bar graph on the summary page appears There are two modes of operation Arrow Mode and Bar Mode The Arrow Mode displays an arrow next to the bar graph which corresponds to the current value White lines are used to mark the minimum and maximum levels The normal range will be displayed with a green background alarm ranges will be displayed in red The Bar Mode differs in that the value is indicated by the top of the
8. 10 2009 at Room 1 08 40 00 emperature uesday February 10 2009 at Room 1 00 emperature uesday February 10 2009 at Room 1 3 emperature uesday February 10 2009 at Room 1 07 10 00am uesday February 10 2009 at 06 10 00am Datalog screen 32 Chapter 6 Operation CHAPTER 6 OPERATION Once you have finished installing and programming the WEB600 the unit is fully operational Be sure to test each sensor to make sure your alarm messages will be delivered as expected Below is a description of how the internal logic handles alarm message delivery for enabled inputs ALARM PROCESSING When a zone exceeds the programmed alarm limit or if a contact changes state the WEB600 will start its alarm recognition timer and the Status on the Summary screen will change from OK to Waiting to indicate that the zone may become an alarm if the fault condition exceeds the programmed recognition time If Zone Alarm Delivery is disabled the zone status will immediately change to Alarm If the fault becomes an alarm the WEB600 will display the Status as either High Low or Alarm in red to indicate that an alarm exists and the Last Alarm time stamp will update to reflect the time of the alarm Note that if Zone Alarm Delivery is disabled while an alarm condition exists no messages will be delivered and any existing alarm message processing will be cancelled Once an alarm meets the recognition time
9. FEATURES The Web600 includes the following key features Six sensor inputs to monitor environmental conditions and or alarm contacts from other computer equipment such as UPS systems E 10 100BASE T Ethernet port Optional battery backup for uninterrupted performance ll Compact design allows wall mount or tabletop installation E Embedded web page to program and manage your Web600 system Notification via e mail SMS text message or SNMP trap TECHNICAL SUPPORT If any questions arise upon installation or operation of the Web600 please contact the Sensaphone Technical Service Department at 610 558 2700 and have the following information available Date of purchase Serial number Technical support is available from 8 00 AM to 5 00 PM eastern time ABOUT THIS MANUAL This manual comprises the instructions and commands necessary to install and program the Web600 Additional summary and application chapters are included to help you speed programming and to understand the Web600 s features You should thoroughly read this manual to establish a basic under standing of the system and keep it as a reference WEB600 User s Manual INSTALLATION AND CONFIGURATION PHYSICAL DESCRIPTION The Web600 is housed in a 5 5 w x 3 7 h x 1 44 enclosure which can be easily wall mounted LAYOUT The Web600 has connections for six sensor inputs an ethernet port battery backup and 5VDC power See figure below WEB
10. THE PRODUCT AND SHOULD RETURN IT TO THE SELLER FOR A REFUND OF THE PURCHASE PRICE THE LAW MAY VARY BY JURISDICTION AS TO THE APPLICABILITY OF YOUR INSTALLATION OR USE ACTUALLY CONSTITUTING ACCEPTANCE OF THE TERMS AND CONDITIONS HEREIN AND AS TO THE APPLICABILITY OF ANY LIMITATION OF WARRANTY INDEMNIFICATION TERMS OR LIMITATIONS OF LIABILITY 1 WARRANTOR IN THIS WARRANTY WARRANTOR SHALL MEAN DEALER DISTRIBUTOR AND OR MANUFACTURER 2 ELEMENTS OF WARRANTY THIS PRODUCT IS WARRANTED TO BE FREE FROM DEFECTS IN MATERIALS AND CRAFTSMANSHIP WITH ONLY THE LIMITATIONS AND EXCLUSIONS SET OUT BELOW 3 WARRANTY AND REMEDY ONE YEAR WARRANTY IN THE EVENT THAT THE PRODUCT DOES NOT CONFORM TO THIS WARRANTY AT ANY TIME DURING THE TIME OF ONE YEAR FROM ORIGINAL PURCHASE WARRANTOR WILL REPAIR THE DEFECT AND RETURN IT TO YOU AT NO CHARGE THIS WARRANTY SHALL TERMINATE AND BE OF NO FURTHER EFFECT AT THE TIME THE PRODUCT IS 1 DAMAGED BY EXTRANEOUS CAUSE SUCH AS FIRE WATER LIGHTNING ETC OR NOT MAINTAINED AS REASONABLE AND NECESSARY OR 2 MODIFIED OR 3 IMPROPERLY INSTALLED OR 4 MISUSED OR 5 REPAIRED OR SERVICED BY SOMEONE OTHER THAN WARRANTORS AUTHORIZED PERSONNEL OR SOMEONE EXPRESSLY AUTHORIZED BY WARRANTOR S TO MAKE SUCH SERVICE OR REPAIRS 6 USED IN A MANNER OR PURPOSE FOR WHICH THE PRODUCT WAS NOT INTENDED OR 7 SOLD BY ORIGINAL PURCHASER LIMITED WARRANTY LIMITATION OF DAMAGES AND DISCLAIMER OF LIABILITY FOR DAMAGES THE WA
11. USER PROFILES TYPE VALID RANGE OFFSET eem 39 WEB600 User s Manual Profile Schedule 42 byte array Any Value Enable Disable Profile TRUE or FALSE CONTACTS TYPE VALID RANGE BASE OFFSET of communication voice e mail SMS Contact Schedule 42 byte array Any Value Enable Disable Contact TRUE or FALSE NETWORK TYPE VALID RANGE BASE TRE Bye Seve wose emen me 40 MODBUS NOTES MODBUS ADDRESSES Address Ranges The Modbus address ranges are laid out according to the following color coded table The format below is TxDDDDD where T is the address type bit word read write read only and DDDDD is a 5 digit decimal base number from 0 to 65535 Modbus Mode Modbus Address Range Appendix C Modbus specifications The memory types map to the Modbus commands as shown in the following table The Web600 supports Modbus conformance classes 0 and 1 Address Modbus amp Commands 0 1 5 15 1 2 3 4 4 3 6 16 Address Calculation Modbus Address calculations are performed according to the following table Type Calculation Notes Inputs BASE OFFSET INPUT NUMBER The input number is as follows Zone 1 0 Zone Zone Zone Zone Zone Power Battery 8 Dow N Profiles BASE
12. a iinuno 77 SENSAPHONE Web 600 Web600 Unit Battery 0V Description Environmental Monitor Location Office Building AlPower 4 74 Setup System Network SMTP SNMP Modbus Admin Ethernet Mode 100Mbps DHCP Enabled Disabled MAC address IPiHostaddress 0151801 Netmask 552552550 _ 1 Gateway 10 1 2 1 ONS forza Web Page Configuration Qe 0007 Configuration page Network Configuration using a Static IP Address If your network does not support DHCP then your Web600 will set its IP address to 192 168 1 250 This address should only be temporarily set Leaving this address as the factory default could result in net working conflicts if another Web600 is added to your network If your network does not support DHCP then you will have to use one of the following methods to change the IP of the Web600 for the first time 1 Using a standard RJ45 crossover cable not included connect your PC s network jack to the Web600 temporarily Change the IP of your computer s network connection to something in 192 168 1 xxx that is not the same as the default IP of the Web600 WEB600 User s Manual After navigating to the network configuration page you should now be able to access the network con figurations of your Web600 and set them accordingly NOTE It is highly recommended that you consult all network configurations and s
13. appropriate personnel There are several tests that can be performed 1 Create an alarm on each zone by tripping all connected sensors Temperature sensors Heat or cool the sensor Motion sensors Have someone walk in front of the sensor Door window sensors open the door window Water sensors Apply a small amount of water beneath the sensor or use a wet towel and touch it to the sensor probes Humidity sensors Raise the humidity around the sensor by holding a cup of very hot water beneath the sensor 2 Allow the unit to contact all programmed users This will make sure that the Sensaphone is pro grammed properly It will also prepare personnel to respond appropriately when they receive a message from the Sensaphone 3 Test the battery if installed by unplugging the AC adapter and making sure that the Sensaphone continues to function Keep the AC adapter unplugged so that a Power Failure alarm occurs Plug in the AC adapter after the unit has finished 4 Keep a log of your tests noting the date and whether the Web600 passed in each category tested An example of such a log is shown below See Test Log at the end of this manual WEB600 Test Log If you require assistance call Sensaphone Technical Support at 610 558 2700 35 WEB600 User s Manual 36 Appendix B Accessories APPENDIX B ACCESSORIES The sensors listed below are available from Sensaphone and represent the most commonly used zone d
14. have no external volt age applied These devices can be connected directly to the zone terminals without regard for polarity Choose a zone and connect the wires to the corresponding screw terminals for that zone The following figure shows how to connect a dry contact sensor 2S 86 Dry Contact Sensor Wiring a Dry Contact Sensor 2 8K 10K TEMPERATURE SENSORS The Web600 is compatible with 2 8K 10K temperature sensors that match the curve data listed in the tables in Appendix The monitoring temperature range of the 2 8K thermistor is 109 to 115 F 85 to 57 C and the 10K thermistor is 87 to 168 F 66 to 76 C Temperature sensors can be connected directly to the zone terminals without regard for polarity Choose an input and connect the wires to the corresponding screw terminals for that zone 2 8K and 10K temperature sensors are available from Sensaphone See Appendix C for part numbers The figure below shows how to connect a temperature sensor Thermistor Wiring a Temperature Sensor WEB600 User s Manual 4 20MA CURRENT LOOP TRANSDUCERS The inputs on the Web600 are compatible with transducers that produce an analog output current of 4 to 20mA Such transducers are available to measure tank and well levels extreme temperatures air pres sure water pressure flow voltage current rotational speed etc Contact our technical support depart ment for assistance regarding your monitoring requirements Fo
15. on the bar gauge when configured for Manual mode Gauge High This value sets the high scale on the bar gauge when configured for Manual mode Alarm Delivery Schedule This weekly schedule sets the time period s when alarm delivery will be active for the selected zone The schedule is divided into half hour increments over the seven weekdays A check mark indicates that alarm delivery is active for that time period 18 X Ele Edt History Bookmarks Tools x ala Old Sensaphone Web 600 _ http 10 1 5 232 1 html Im Schedule for Zone 1 VMN MMR MRM RRR BR WHR RRR BRR RRR RRR Thu VMM MH RRR RRR RRR RRR RRR RWW RR RRR RRR RRR WR Fi CANE CANN CAN CAC vv vv viv iv CACC CAC CAA CAC CA CA ACC mama r VMN MRM RRR RRR RMR RBBB a 2 Zone schedule Chapter 3 Zone Programming Datalogging Mode The WEB600 has two modes of data logging for each zone Continuous or While In Alarm In Continuous mode the unit will log the value of the input on a fixed time interval all the time The Normal Interval sets the logging rate while the value is within the normal range The Alarm Interval sets the logging rate while the value is an alarm condition By choosing the While In Alarm mode you can choose
16. to have the unit only log values when it exceeds the alarm limits This option minimizes the amount of data collected and maximizes the storage capacity inside the WEB600 Normal Datalog Interval This is the interval that data will be logged while the input is within the pro grammed alarm limits To maximize the available memory for datalogging set the Datalog Interval for each zone to multiples of each other For example Zone 1 can be set to 30 seconds Zone 2 to 1 minute Zone 3 to 5 minutes etc Alarm Datalog Interval This is the interval that data will be logged while the input is beyond the pro grammed alarm limits Note this is regardless of the programmed Alarm Recognition Time 25 WEB600 User s Manual 26 Chapter 4 User Programming CHAPTER 4 USER PROGRAMMING This chapter explains how to setup User accounts including Username Password Access Level Escalation Level Schedules and Contact methods To begin click on Users from the menu bar The fol lowing screen will appear FF 0 5 2321 htmiatptop Web 600 Sensaphone Web600 Battery 100 0 Description ACME Widgets Monitoring System Location Oak amp Pine St Hatfield PA Power Name Access Level Enabled Disabled Jeff Smith Read Write Enabled Darren Hunter Read Write Enabled Jim Jones Read Only Enabled Tara Bingham Read Only Enabled Read Only Disabled Read Only Disa
17. 1 Battery back up module and WEB600 Chapter 1 Installation NETWORK CONFIGURATION The Web600 is designed for installation on an Ethernet network This involves assigning it an IP address By default the Web600 will try to acquire an IP address automatically using DHCP If it is suc cessful you can then use the Sensaphone Locator program to find the Web600 on your network and then assign it a fixed IP address The network configurations page can be found on the Network tab within the Setup page If no DHCP server is found the unit will fallback to a fixed IP address of 192 168 1 250 Follow the instructions below depending on which scenario applies to your network Automatic Network Configuration Using DHCP If your network supports DHCP then simply plug the network jack into the Web600 s Ethernet port and turn it on Allow the unit to finish booting up 1 2 minutes Next install the Sensaphone Locator pro gram on the included CDROM or download it from www sensaphone com After installation run the Sensaphone Locator program and click the Search button A list of detected Web600 s will be displayed showing their IP address and MAC address Web600 serial number Click on the Web600 in the list and then click Connect and your browser will open to the WEB600 homepage Click Setup then Network to view the Network Configuration page Sensaphone Web 600 Mozilla Firefox File Edit View History Bookmarks Tools Help gt
18. 120VAC 5VDC 50 60Hz 6W wall plug in transformer w 6 cord Power Consumption 2 Watts Power Protection Metal Oxide Varistor Battery Backup Optional 2hr battery backup module Part FGD W610 45 600 User s Manual ENVIRONMENTAL Operating Temperature 32 122 0 50 C Operating Humidity 0 9096 RH non condensing Storage Temperature 32 140 0 60 C PHYSICAL Dimensions 1 4 h x 5 5 w 3 74 Weight 1 5 Ibs Enclosure Indoor rated plastic housing suitable for wall or desktop installation 46 Appendix E Thermistors APPENDIX E THERMISTORS 2 8K THERMISTOR DATA Degrees Celsius Resistance Ohms 50 187 625 40 94 206 30 49 549 20 27 180 10 15 491 0 9 142 10 5 572 20 3 498 30 2 256 40 1 491 50 1 009 60 697 70 490 80 351 10K THERMISTOR DATA Degrees Celsius Resistance Ohms 50 441 3K 40 239 8K 30 135 2K 20 78 91K 10 47 54K 0 29 49K 10 18 79K 20 12 25K 30 8 194K 40 5 592 50 3 893 60 2 760 70 1 990 80 1 458 90 1 084 100 816 8 120 481 8 130 376 4 140 297 2 150 237 0 47 WEB600 User s Manual A8 Appendix F Returning the Unit for Repair APPENDIX F RETURNING THE UNIT FOR REPAIR In the event that the WEB600 does not function properly we suggest that you do the following 1 Record your observations regarding the WEB600 s malfunction 2 Call the Technical Service Department at 610 558 2700 prior to sending the unit to Sensaphone for repair If the unit m
19. 5 104 Search Connect Pressing the Search button will rescan your network for any Sensaphone devices that may be connected Your specific device can be identified by using the MAC Address field of the Sensaphone Locator which will be identical to your serial number Click on your device within the Sensaphone Locator application and click the Connect button Your web browser will launch taking you to the Web600 s homepage Your Web 600 is now ready for use Be sure to read the Network Configuration section of the manual for further configuration options such as configuring a static IP address RESETTING THE WEB600 TO FACTORY DEFAULT SETTINGS In the event that you can no longer connect to your WEB600 or simply have forgotten the password you can reset the unit to factory defaults On the bottom of the enclosure is a small hole Beneath the hole is a push button Insert a paper clip or similar item into the hole and push the button for 5 seconds while the device is powered on The WEB600 will erase all of its programming and then reboot automatically Chapter 2 System Configuration CHAPTER 2 SYSTEM CONFIGURATION INTRODUCTION The WEB600 is completely programmable from the internal webpage This makes it easy to setup program and utilize the features of the device The webpage can be accessed by opening your internet browser Internet Explorer Firefox Safari and entering the IP address of your WEB600 see the Networ
20. 600 Figure 1 Front Panel Layout of the Web600 1 5V DC Power Jack 2 Battery Backup Connector 3 Ethernet Jack 4 Sensor Input Terminal Strip 5 Status LEDs RJ 45 10 100BASE T ETHERNET PORT This jack is for connecting to your network so that the Web600 can send alarm messages and display it s webpage Two LEDs indicate when the Web600 has a valid link green and transmitted received data yellow SENSOR INPUTS The sensor inputs labeled zones 1 6 are designed to interface with normally open normally closed devic es 2 8K or 10K temperature sensors and 4 20mA transducers POWER ON LED GREEN This light indicates that the Web600 unit is powered and operational ALARM LED RED The Alarm LED is a visual indication that an alarm exists Chapter 1 Installation INSTALLATION This section provides information on Operating environment Installation Connecting sensors Battery backup module Network Configuration PARTS REQUIRED Phillips Screwdriver Cat 5 Patch Cable Network Hub Switch or Router that supports 10 100 BASE T Computer w Network Connection OPERATING ENVIRONMENT Before you install the Web600 be sure that your operating environment meets the physical requirements of the equipment Operating Temperature 329 1229 Fahrenheit 09 509 C Humidity 5 90 RH non condensing Power 115VAC 60 Hz outlet within 6 WALL MOUNT INSTALLATION The Web600 can be wall mounted usi
21. ED BY WARRANTORS TO PURCHASER THE AGREEMENT BETWEEN THE WARRANTORS AND THE PURCHASER INCLUDING BUT NOT LIMITED TO THE TERMS AND CONDITIONS HEREIN SHALL NOT BE GOVERNED BY THE CONVENTION FOR THE INTERNATIONAL SALE OF GOODS WHERE APPLICABLE THE UNIFORM COMMERCIAL CODE AS ADOPTED BY THE STATE OF DELAWARE SHALL APPLY 4 PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY IN THE EVENT THAT THE PRODUCT DOES NOT CONFORM TO THIS WARRANTY THE PRODUCT SHOULD BE SHIPPED OR DELIVERED FREIGHT PREPAID TO A WARRANTOR WITH EVIDENCE OF ORIGINAL PURCHASE 5 LEGAL REMEDIES AND DISCLAIMER SOME JURISDICTIONS MAY NOT ALLOW OR MAY PLACE LIMITS UPON THE EXCLUSION AND OR LIMITATION OF IMPLIED WARRANTIES INCIDENTAL DAMAGES AND OR CONSEQUENTIAL DAMAGES FOR SOME TYPES OF GOODS OR PRODUCTS SOLD TO CONSUMERS AND OR THE USE OF INDEMNIFICATION TERMS THUS THE EXCLUSIONS INDEMNIFICATION TERMS AND LIMITATIONS SET OUT ABOVE MAY NOT APPLY OR MAY BE LIMITED IN THEIR APPLICATION TO YOU IF THE IMPLIED WARRANTIES CAN NOT BE EXCLUDED AND THE APPLICABLE LAW PERMITS LIMITING THE DURATION OF IMPLIED WARRANTIES THEN THE IMPLIED WARRANTIES HEREIN ARE TO BE LIMITED TO THE SAME DURATION AS THE APPLICABLE WRITTEN WARRANTY OR WARRANTIES HEREIN THE WARRANTY OR WARRANTIES HEREIN MAY GIVE YOU SPECIFIC LEGAL RIGHTS THAT WILL DEPEND UPON THE APPLICABLE LAW YOU MAY ALSO HAVE OTHER LEGAL RIGHTS DEPENDING UPON THE LAW IN YOUR JURISDICTION 6 CHOICE OF FORUM AND CHOICE OF LAW IN THE EVENT
22. ERAL WIRING CONSIDERATIONS Most dry contact sensors can be connected to the Web600 using inexpensive 2 conductor twisted pair cable as small as 24 AWG For temperature and 4 20mA sensors use the wire chart below as a refer ence for selecting the appropriate wire gauge Note that if the sensor is located far from the unit or if you are running cable in an electrically noisy environment you should seriously consider using twisted pair shielded cable This will shield the signal from electrical interference thereby preventing false readings and or damage to the unit For your convenience Sensaphone has 22 gauge shielded cable available in 50 lengths part number FGD 0010 To minimize electrical noise coupling between sensor wires and other wiring follow the guidelines listed below Route the power supply and network cables to the unit by a separate path then the wiring to the sen sor inputs Where paths must cross their intersection should be perpendicular Do not run sensor wiring and AC power in the same conduit Segregate wiring by signal type Bundle wiring with similar electrical characteristics together If shielded cable is used tie the shield to the negative input terminal of the input Wiring Minimum Distance Wire Gauge 700 24 AWG 1500 22 AWG 2500 20 AWG Chapter 1 Installation NORMALLY OPEN NORMALLY CLOSED DRY CONTACTS Dry contact sources consist of alarm relays or switches that are isolated and
23. OFFSET PROFILE NUMBER The profile number is as follows Profile 1 0 Profile Profile Profile Profile Profile Profile Profile 7 N Contacts Network BASE OFFSET PROFILE NUMBER 6 CONTACT NUMBER BASE The contact number is as follows Contact 1 0 Contact 2 1 Contact 3 2 Contact 4 3 System BASE Al WEB600 User s Manual A2 Quick Access Table The following is a quick access table to retrieve the word access read only current input values as human readable ASCII strings Use the Modbus command 4 to access the data MODBUS DATA FORMATS Bit Representation The Modbus interface supports a programmable bit ordering Both the byte and word orders may be individually programmed to either little or big endian formats The default is big endian byte order and little endian word order This only applies to numeric values Array string and bit types are always given in the same format Bit Bit values are boolean values where 1 is true and 0 is false uint8 sint16 uint32 sint32 These are integer data formats The u stands for unsigned the s stands for signed The number indicates the number of bits used to represent the data 8 16 or 32 corresponding to 1 2 or 4 bytes respectively 1 and 2 byte integers are stored in one Modbus register while 4 byte integers
24. RESETTING THE WEB600 FACTORY DEFAULT SETTINGS se senkxee Rr Rem Rr 18 CHAPTER 2 SYSTEM CONFIGURATION 19 INTRODUCTION es teers ns eI SETUP MENU EIE Ea 19 SYSTEM 545554546 19 NETWORK agree nes Gases dx ede 20 RRA PEDEM 21 INV ao Bsa a a Rais Aa Ae ia ele FEE 21 MODES aan osos cts AIC RUE NEWS HESSD SESE __ ERE GETS 22 nap ea ea re 22 CHAPTER 3 ZONE PROGRAMMING 23 WEB600 User s Manual CHAPTER 4 USER 27 CONTACT PROGRAMMING 2 en e ee enn 28 E MAIL PROGRAMMING 2 2 2 2 2 2 12 2 4 28 SMS TEXT MESSAGE PROGRAMMING 29 lr p rr HH 29 CHAPTER 5 HISTORY 65999 ee cede RSS 31 EVENT LOG QUERY 2e tee ooo ereer pen denaneerdbadiowereer lt isieieexenrree 31 DA AIOE QUERY 31 CHAPTER 6 33 ALARM E ee CREME 33 RETURN TO NORMAL ALARM MESSAGES ee e e eee ee ens 34 NETWORK SERVICE DISRUPTION 4 seta 34 APPENDIX A WEEKLY TE
25. RRANTOR S OBLIGATION UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT AT THE WARRANTOR S OPTION AS TO REPAIR OR REPLACEMENT IN NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL CONSEQUENTIAL SPECIAL AND OR PUNITIVE DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO ANY LABOR COSTS PRODUCT COSTS LOST REVENUE BUSINESS INTERRUPTION LOSSES LOST PROFITS LOSS OF BUSINESS LOSS OF DATA OR INFORMATION OR FINANCIAL LOSS FOR CLAIMS OF ANY NATURE INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT BREACH OF WARRANTY OR TORT AND WHETHER OR NOT CAUSED BY WARRANTORS NEGLIGENCE IN THE EVENT THAT IT IS DETERMINED IN ANY ADJUDICATION THAT THE LIMITED WARRANTIES OF REPAIR OR REPLACEMENT ARE INAPPLICABLE THEN THE PURCHASER S SOLE REMEDY SHALL BE PAYMENT TO THE PURCHASER OF THE ORIGINAL COST OF THE PRODUCT AND IN NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL CONSEQUENTIAL SPECIAL AND OR PUNITIVE DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO ANY LOST REVENUE BUSINESS INTERRUPTION LOSSES LOST PROFITS LOSS OF BUSINESS LOSS OF DATA OR INFORMATION OR FINANCIAL LOSS FOR CLAIMS OF ANY NATURE INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT BREACH OF WARRANTY OR TORT AND WHETHER OR NOT CAUSED BY WARRANTORS NEGLIGENCE WITHOUT WAIVING ANY PROVISION IN THIS LIMITED WARRANTY IF A CIRCUMSTANCE ARISES WHERE WARRANTORS ARE FOUND TO BE LIABLE FOR ANY LOSS OR DAMAGE ARISING O
26. S FEES AND LEGAL COSTS THAT MAY RESULT FROM THE INSTALLATION OPERATION USE OF OR INABILITY TO USE WARRANTORS PRODUCTS AND SERVICES OR FROM THE FAILURE OF THE WARRANTORS SYSTEM TO REPORT A GIVEN EVENT OR CONDITION WHETHER OR NOT CAUSED BY WARRANTORS NEGLIGENCE EXCEPT AS NECESSARY TO ENFORCE THE EXPRESS TERMS OF THIS LIMITED WARRANTY EXCLUSIVE WARRANTY THE LIMITED WARRANTY OR WARRANTIES DESCRIBED HEREIN CONSTITUTE THE SOLE WARRANTY OR WARRANTIES TO THE PURCHASER ALL IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED INCLUDING THE WARRANTY OF MERCHANTABILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR USE AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THE WARRANTY OF NON INFRINGEMENT AND OR ANY WARRANTY ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IT MUST BE CLEAR THAT THE WARRANTORS ARE NOT INSURING YOUR PREMISES OR BUSINESS OR GUARANTEEING THAT THERE WILL NOT BE DAMAGE TO YOUR PERSON OR PROPERTY OR BUSINESS IF YOU USE THIS PRODUCT YOU SHOULD MAINTAIN INSURANCE COVERAGE SUFFICIENT TO PROVIDE COMPENSATION FOR ANY LOSS DAMAGE OR EXPENSE THAT MAY ARISE IN CONNECTION WITH THE USE OF PRODUCTS OR SERVICES EVEN IF CAUSED BY WARRANTORS NEGLIGENCE THE WARRANTORS ASSUME NO LIABILITY FOR INSTALLATION OF THE PRODUCT AND OR INTERRUPTIONS OF THE SERVICE DUE TO STRIKES RIOTS FLOODS FIRE AND OR ANY CAUSE BEYOND SELLER S CONTROL FURTHER SUBJECT TO THE LIMITATIONS EXPRESSED IN ANY LICENSE AGREEMENT OR OTHER AGREEMENT PROVID
27. SCRIPTIONS Ethernet Mode This setting selects the network speed that the Web600 can communicate at If set to auto the Web600 will determine and use the fastest speed that your network supports DHCP Status Enabling this option means that the Web600 will automatically obtain an IP address on the network using Dynamic Host Configuration Protocol DHCP Disabling this option means that you will have to configure the network parameters manually MAC Address This is the Media Access Control address which in general terms is the hardware address for the Web600 Ethernet port There is a unique address for all network devices IP Host This is the entry field for manually configuring the IP address of the Web600 on your network This address is provided by you or your network administrator It is formatted as a standard dotted deci mal number Netmask This is the subnet mask which distinguishes the portion of the IP address that is the network ID from the portion that is the station ID Gateway A TCP IP network must have a gateway to communicate beyond the LAN identified by the network ID A gateway is a computer or router that is connected to two different networks and can move TCP IP data from one to the other If your TCP IP network has more than one LAN or if you are connecting to the Internet you will need to know the IP address of the gateway that will transfer TCP IP data in and out of your LAN A single LAN that is not connected to o
28. STING PROCEDURE 35 APPENDIX B 55 5 37 APPENDIX C MODBUS SPECIFICATIONS 39 MODBUS NOTES 5 vs 9 eee ees 41 APPENDIX D 5 5 45 AIERT ZONES anes yt PH Rakesh een tana dese Hegde T P IER ES 45 DATA LOGGING 45 POWER SUPP RHET 45 e E E ODEN EEEE 45 ETA EEEE E EE 46 APPENDIX THERMISTORS 47 2 8K THERMISTOR DATA 47 TOR THERMISTOR DATA 47 APPENDIX F RETURNING THE UNIT FOR REPAIR 49 APPENDIX G TEST LOG 51 Chapter 1 Installation CHAPTER 1 INSTALLATION INTRODUCTION Congratulations on your purchase of the Sensaphone Web600 Monitoring System The system is designed to be an easy cost effective network based monitoring system to notify you when equipment or conditions go awry The internet browser based programming makes the device easy to use from any computer on your network Monitored conditions can include temperature humidity levels line voltage leak detection UPS systems and more The system allows multiple users to be notified immediately of any detected problems Notification can occur via e mail SMS text message or SNMP trap An optional battery backup system FGD W610 insures that the unit will continue to run if main power fails
29. THAT A DISPUTE ARISES OUT OF OR IN CONNECTION WITH THIS LIMITED WARRANTY THEN ANY CLAIMS OR SUITS OF ANY KIND CONCERNING SUCH DISPUTES SHALL ONLY AND EXCLUSIVELY BE BROUGHT IN EITHER THE COURT OF COMMON PLEAS OF DELAWARE COUNTY PENNSYLVANIA OR THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA REGARDLESS OF THE PLACE OF CONTRACTING OR PERFORMANCE THIS LIMITED WARRANTY AND ALL QUESTIONS RELATING TO ITS VALIDITY INTERPRETATION PERFORMANCE AND ENFORCEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF DELAWARE WITHOUT REGARD TO THE PRINCIPLES OF CONFLICTS OF LAW Effective date 05 01 2004 PHONETICS INC d b a SENSAPHONE 901 Tryens Road Aston PA 19014 Phone 610 558 2700 Fax 610 558 0222 www sensaphone com WEB600 User s Manual Table of Contents TABLE OF CONTENTS CHAPTER 1 INSTALLATION 9 INTRODUCTION x VE RA 00 0459 FEATURES saeice ee TECHNICAL SUPPORT i iccccececsdecaes a esasan Sa RA RR ER RE ABOUT THIS MANUAL FER E tesna INSTALLATION AND CONFIGURATION PHYSICAL DESCRIPHONN dub RR SS BERS Ed bed eO EE Re 10 mr 9 10 RAS 10 100BASE T ETHERNET PORT c5 a uni LE hy Er
30. USER S MANUAL VERSION 1 1 SENSAPHON E MONITORING SOLU WEB600 User s Manual Every effort has been made to ensure that the information in this document is complete accurate and up to date Sensaphone assumes no responsibility for the results of errors beyond its control Sensaphone also cannot guarantee that changes in equipment made by other manufacturers and referred to in this manual will not affect the applicability of the information in this manual Copyright 2009 by SENSAPHONE First Edition version 1 1 March 2009 Written and produced by SENSAPHONE Please address comments on this publication to SENSAPHONE 901 Tryens Road Aston PA 19014 Important Safety Instructions Your Web600 has been carefully designed to give you years of safe reliable performance As with all electrical equipment however there are a few basic precautions you should take to avoid hurting your self or damaging the unit Read the installation and operating instructions in this manual carefully Be sure to save it for future reference Read and follow all warning and instruction labels on the product itself To protect the Web600 from overheating make sure all openings on the unit are not blocked Do not place on or near a heat source such as a radiator or heat register Do not use your Web600 near water or spill liquid of any kind into it Be certain that your power source matches the rating in the sp
31. UT OF MISTAKES NEGLIGENCE OMISSIONS INTERRUPTIONS DELAYS ERRORS OR DEFECTS IN WARRANTORS PRODUCTS OR SERVICES SUCH LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER FOR WARRANTORS PRODUCT AND SERVICES OR 250 00 WHICHEVER IS GREATER YOU HEREBY RELEASE WARRANTORS FROM ANY AND ALL OBLIGATIONS LIABILITIES AND CLAIMS IN EXCESS OF THIS LIMITATION INDEMNIFICATION AND COVENANT NOT TO SUE YOU WILL INDEMNIFY DEFEND AND HOLD HARMLESS WARRANTORS THEIR OWNERS DIRECTORS OFFICERS EMPLOYEES AGENTS SUPPLIERS OR AFFILIATED COMPANIES AGAINST ANY AND ALL CLAIMS DEMANDS OR ACTIONS BASED UPON ANY LOSSES LIABILITIES DAMAGES OR COSTS INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS THAT MAY RESULT FROM THE INSTALLATION OPERATION USE OF OR INABILITY TO USE WARRANTORS PRODUCTS AND SERVICES OR FROM THE FAILURE OF THE WARRANTORS SYSTEM TO REPORT A GIVEN EVENT OR CONDITION WHETHER OR NOT CAUSED BY WARRANTORS NEGLIGENCE YOU AGREE TO RELEASE WAIVE DISCHARGE AND COVENANT NOT TO SUE WARRANTORS THEIR OWNERS DIRECTORS OFFICERS EMPLOYEES AGENTS SUPPLIERS OR AFFILIATED COMPANIES FOR ANY AND ALL LIABILITIES POTENTIALLY ARISING FROM ANY CLAIM DEMAND OR ACTION BASED UPON ANY LOSSES LIABILITIES DAMAGES OR COSTS INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL AND INCLUDING ATTORNEY
32. are stored in two consecutive Modbus registers The byte and word orders are programmable The integer types may be either fixed point format or the standard straight integer format Fixed point integer formats are offset 100 so divide the straight binary value by 100 to get the real value This provides 2 decimal places of precision for a maximum range of 80000 00 Float This is a standard IEEE 754 32 bit floating point number All floating point numbers will be in this format and span 2 consecutive Modbus registers according to the programmed byte and word orders String and array Strings and arrays are strings of 0 or more characters bytes They are always returned first byte first and last byte last Strings are null terminated with a binary 0 only if they are smaller than their maximum size For example name string may be up to 32 characters long A value of John Doe would be terminated by a 0 because it is less than 32 characters long but not a name that is 32 characters long Arrays are never terminated Appendix C Modbus specifications NON GENERIC DATA Timestamps Timestamps can be decoded using the following equations div means integer division where the remainder is dropped mod means the modulus or remainder All values start at 0 For example Day 0 is the first day of the month and Month 0 is January The year is offset by 2000 so that a value of 9 indicate
33. bled Read Only Disabled Read Only Disabled User Programming Screen The WEB600 allows you to have up to 8 Users Each User can have up to 4 contact e mail SMS Text Message or SNMP trap You can choose to have a secure system with separate Usernames and Passwords for each user or you can choose to make the device accessible with no security e g no login required Note that to have a secure system using Usernames amp Passwords you must first create an Admin password on the Admin Setup screen Click on the Edit button next to each user to configure their settings A description of each parameter is described below Enable Disable An Enabled User can login to the system and alarm messages will be delivered A Disabled User cannot login and no alarm messages will be delivered This feature is useful to temporar ily suspend access or alarm delivery without deleting all of the User s programming Name Enter the User s name in this field Username Enter a Username for login purposes optional Password Enter a Password for login purposes optional Access Level If you are configuring a secure system then you must assign the User either Read Only access or Read Write access Read Only access means that this user can only view the Summary page and query the History logs Read Write access gives the user full programming privileges to the system except for the Network and Admin screens Escalation Priority This can be set to an
34. colored bar The bar will be green if the value is in the normal range It will turn yellow if the value gets within 10 of the alarm limits and it will turn red when the value is beyond the alarm limits The range of the bar gauge can be configured in the Zone programming screen SENSAPHONE Web 600 Setup Name ACME Widgets Web600 Battery 100 0 Description Monitoring System Location Oak amp Pine St Hatfield PA Power Setup System SMTP SNMP Modbus Network Admin Unit Name Widgets Web600 Description Monitoring System Location Oak amp Pine St Hatfield PA Time Server itgov Escalation Delay Summary Arrow Mode Bar Change System Time Mare z me goose DateTime 2 Minutes System setup screen NETWORK The Network Settings page allows you to view and configure all parameters associated with accessing the device via the Ethernet port see Network Configuration in chapter 1 for details This screen also dis plays the device MAC address and lets you configure the web page port number Note that if you change the port number to anything other than 80 default you will be required to enter the port number as part of the device address in your browser e g where xs represent ip address and 5 represent the port number SENSAPHONE Web 600
35. ecifications of this manual If you re not sure of the type of power supply to your facility consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock Never push objects of any kind into this product through ventilation holes as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock To reduce the risk of electric shock do not disassemble this product but return it to Sensaphone Customer Service or another approved repair facility when any service or repair work is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used If anything happens that indicates that your Web600 is not working properly or has been damaged unplug it immediately and follow the procedures in the manual for having it serviced Return the unit for servicing under the following conditions 1 The power cord or plug is frayed or damaged 2 Liquid has been spilled into the product or it has been exposed to water 3 The unit has been dropped or the enclosure is damaged 4 The unit doesn t function normally when you re following the operating instructions
36. ettings changes with your Network Administrator 2 Using a network hub connect only your PC and the Web600 to the hub Change the IP of your net work connection to something in 192 168 1 xxx that is not the same as the default IP of the Web600 After navigating to the network configuration page you should now be able to access the network con figurations of your Web600 and set them accordingly NOTE It is highly recommended that you consult all network configurations and settings changes with your Network Administrator 3 Using a network router that is configured for DHCP server connect both your Web600 and your computer to the router Power cycle your Web600 Configure your computer s network connection for using DHCP Once the Web600 has rebooted it should have acquired an IP from the routers DHCP server Log into your router and see what IP the router gave to the Web600 After navigating to the net work configuration page you should now be able to access the network configurations of your Web600 and set them accordingly NOTE It is highly recommended that you consult all network configurations and settings changes with your Network Administrator Once you have access to the Network Configuration page change the DHCP Status to Disabled and enter a permanent fixed IP address Enter the other network settings also Consult with your network admin istrator if your unsure of the proper settings Click Save when done NETWORK PARAMETER DE
37. evices Other dry contact sensors designed for more specialized applications may also be used Commercial or industrial electrical supply houses can provide devices to monitor virtually any condi tion For further information contact Sensaphone Customer Service at 610 558 2700 PART 4 SENSOR SWITCH FGD 0006 Magnetic Reed Switch FGD 0007 Passive Infra Red Detector FGD 0010 50 two conductor 22AWG shielded Cable EGD 0013 Spot Water Detector FGD 0022 Temp Alert FGD 0027 Humidistat FGD 0049 Smoke Detector with Built in Relay FGD 0052 Humidity 4 20mA Transmitter FGD 0053 24VDC Power Supply FGD 0054 Power Out Alert FGD 0056 Zone Water Detector w Water Rope FGD 0063 Additional 10 Water Rope for FGD 0056 FGD 0065 Carbon Monoxide Sensor FGD 0066 Air Quality Sensor FGD 0067 Surge Suppressor FGD 0100 2 8k Remote Temperature Sensor 0101 2 8k Weatherproof Temperature Probe FGD 0102 10k Weatherproof Temperature Probe FGD 0103 10k Indoor Decorator FGD 0104 10k Outdoor Air Weatherproof FGD 0205 Multi Point Wireless I O System 37 WEB600 User s Manual 38 Appendix C Modbus specifications APPENDIX C MODBUS SPECIFICATIONS Input Calibration fixed point integer 300 00 Minimum value fixed point integer 80000 00 Alarm Condition 0x00 OxFF Realtime state ignoring recognition time 0x00 OxFF
38. ivery is active for that time period Edt History Bookmarks Tools i EN X OES TE Sensaphone Web 600 http 10 1 5 232 1 html al m Schedule for Zone 1 AM PM 2212d22232g24225a26c52723229521221 21222122223422522622723229522121 call AlcAl call callcAllcal call call calc call call AG B Pic of Schedule CONTACT PROGRAMMING The WEB600 allows you to program up to 4 Contacts per User The Contacts can be either E mail SMS Text Message or SNMP Trap Each contact can have a programmable Schedule so that you only receive messages when your Contact schedule is enabled A Test button is als
39. k Configuration section in Chapter 1 for assistance The menu items along the blue bar at the top of screen will help you locate specific programming parameters and features The Summary screen is your main page to view the current status of all monitored conditions EFE RITE SENSAPHONE Web 600 Name Sensaphone Web600 Battery 100 096 Description Location Oak amp Pine St Hatfield PA Power ACME Widgets Monitoring System Summary Room 1 Temperature Value 72 2F S zi Min 29 5 RH Min T24F Max 29 5 RH K rm 2 6 2009 12 03 31 pm e Summary Screen SETUP MENU The Setup screen provides access to several menus dealing with the configuration of the device They are divided into the following areas System SMTP SNMP Modbus Network amp Administration A descrip tion of each area and the associated programming parameters are described below SYSTEM The System settings are used to describe and configure general properties of the system The informa tion entered into the Unit Name Description and Location fields will appear at the top of the webpage and on e mail alarm messages The Unit Name will appear on SMS text messages Use these to help identify the facility and or location so that when alarms occur you ll know exactly where the trouble occurred This screen also provides an entry for a Time Server This can be used to periodically synchronize the
40. llow the wiring diagrams below for connecting a 4 20mA device External 24V Power Supply FGD 0053 Figure 10 Wiring a 4 20mA device using an external 24 VDC supply BATTERY BACKUP OPTIONAL The WEB600 has an optional rechargeable battery backup module available part FGD W610 which can provide up to 2 hours of backup time in the event of a power failure The battery module connects to the WEB600 using a short cable included with the battery module Simply connect the cable to the Battery Backup connector on the WEB600 The unit will charge the battery and monitor its charge level The percent charge can be viewed on the Summary screen Note that upon initial connection it may take up to 5 minutes for the unit to discover that a battery has been connected Once the WEB600 sees the battery it will enable the battery channel on the Battery programming screen see Zones menu To receive a low battery alarm you must enable Alarm Message Delivery and configure the Alarm Schedule accordingly You must also set a Low Alarm Limit a value not lower than 2096 is suggested Once the battery reaches this level it has very little capacity left and will shutdown the system within a short peri od of time The battery module contains circuitry to protect the battery from deep discharge damage and will disconnect the load when all of its available energy has been expended SENSAPHONE WEB600 ED Battery Backup FGD W610 2211111
41. mming update your WEB600 with new firmware and Reset to factory defaults You can also choose to enable security for your WEB600 A System Administrator password must be created before any of your User Profile logins will become active To create a System Administrator password check the Change Password box and enter a password The username for the Administrator account is admin To delete the administrator account and disable user logins simply delete the admin password and click Save The Programming Save function will create a file that includes all programming except the Network settings and the Administration Password Likewise when a file is loaded the Network settings and the Administration password will be preserved Note that Uploading a programming file will erase the con tents of the Eventlog and Datalog SENSAPHONE Web 600 Setup Name ACME Widgets Web600 Battery 100 0 Description Monitoring System Location Oak amp Pine St Hatfield PA Power Setup System SMTP SNMP Modbus Network Admin Administrator Settings Username admin Change Password Password Verify Password Firmware Upload Current 104 Programming Upload Upload Upload Reset to Defaults Admin Screen 22 Chapter 3 Zone Programming CHAPTER 3 ZONE PROGRAMMING This chapter explains how to program the Zone Inputs for monitoring and alarming based on your requirements The WEB600 fea
42. nded until either the Alarm Delivery Schedule becomes enabled or the alarm condition clears If the Contact Alarm Delivery Schedule becomes enabled the Web600 will proceed to send the alarm message Note that if a Contact is Disabled while the alarm condition still exists then alarm message processing will be canceled to that Contact Alarm delivery continues until there are no more users to contact or the alarm no longer exists Notes on Alarm Escalation If no alarm message s can be delivered to an Escalation Priority 1 User due to a disabled status the WEB600 will proceed to Escalation Priority 2 Users and so on until it can immediately deliver its alarm message If any Users below the current Escalation Level become enabled at a later time as the result of a schedule change and the alarm still exists then those Users Contacts will receive the alarm message at that time Users with Escalation Priorities above the current Escalation level will not be sent the alarm message until the Escalation Delay time activates their respective Escalation Priority level 33 WEB600 User s Manual 34 Notes on Alarm Reset If the alarm reset feature is enabled and an alarm is reset then the previous alarm will be cancelled and a new alarm will be processed from the beginning Any users that were not yet contacted due to call escalation delay being unscheduled or network error will not be contacted about the cancelled alarm The reset time must be
43. ng the included dry wall anchors and screws Follow the steps below 1 Install two drywall anchors if necessary 5 apart Attach the Web600 using the two 6 tapping screws 2 Attach sensors to the zone terminals 3 Plug the power adaptor into a 115VAC 60Hz outlet 4 Connect a CAT5 cable to the Ethernet port and connect to a 10 100 network hub switch or router TABLETOP INSTALLATION The Web600 can be installed on a tabletop or shelf Follow the steps below 1 Attach the four self adhesive rubber feet to the four corners on the bottom of the Web600 2 Place the unit on a tabletop or shelf 3 Attach sensors to the input terminals 4 Plug the power adaptor into a 115VAC 60Hz outlet 5 Connect a 5 cable to the Ethernet port and connect to a 10 100 network hub switch or router WEB600 User s Manual CONNECTING SENSORS The Web600 is compatible with a wide variety of sensors including normally open normally closed con tacts 2 8K and 10K temperature sensors and 4 20mA current sources Contact Sensaphone or your Sensaphone reseller for assistance in selecting sensors for your monitoring requirements A list of sen sors and accessories is shown in Appendix C Follow the instructions below to properly wire and config ure the inputs for each type of electrical signal Warning The inputs are designed to work with low voltage signals DO NOT connect voltages greater than 5V to the inputs DO NOT connect 120VAC to the inputs GEN
44. not Disabled Selecting Disabled will remove the gauge from the Summary screen Name Enter a name for the sensor you are monitoring which describes its purpose and or location The name will appear on the Summary screen as well as on alarm messages Type Choose the type of sensor you are connecting to the Zone input For temperature sensors choose either degrees F or C 23 WEB600 User s Manual 24 Units The units field is only used when the Zone Type is 4 20mA Enter a description which corre sponds to the property you re monitoring e g RH PSI GPM RPM Calibration This field can be used to offset the Zone value either positive or negative if there is some error in the reading Recognition Time This is the length of time that an alarm condition must be present before a valid alarm exists and message delivery is started Table Low The Table Low value is used to define the lower range of your 4 20 sensor Table High The Table High value is used to define the upper range 20mA of your 4 20mA sensor Alarm Delivery Enable Disable When Enabled alarm messages will be delivered if set to Disabled alarm messages will not be delivered Alarm Low This is used to determine the low level at which a temperature or 4 20mA Zone has reached the alarm threshold The value must fall below the Alarm Limit to trip an alarm Alarm High This is used to determine the high level at which a temperature or 4 20mA Z
45. o provided to check your programming When you click the Test button a test message will be sent to verify that everything is working properly Note the Test button will not work until you have saved your programming E MAIL PROGRAMMING To configure an e mail address choose E mail from the drop down list and enter your e mail address in the field below Configure the Contact Schedule if desired 28 Chapter 4 User Programming SMS TEXT MESSAGE PROGRAMMING To configure a SMS Text Message choose SMS Text Message from the drop down list and enter your telephone number in the field below Choose your wireless provider from the drop down list Configure the Contact Schedule if desired SNMP TRAP To configure an SNMP Trap choose SNMP Trap from the drop down list and enter your SNMP Server Name or IP address in the field below Configure the Contact Schedule if desired 29 WEB600 User s Manual 30 Chapter 5 History CHAPTER 5 HISTORY This chapter explains how to query the Event and Data Log History The Event Log is a time stamped list of system events such as System Startup Alarm Detection Message Delivery The Data Log con tains time stamped records of the input values The logging rate is configured on the Zone programming screen for each input The query results can be viewed on screen within your browser or they can be exported to other file formats TXT CSV XML for use within other programs such as Excel To begin
46. on 0 Modbus Disabled 1 Read Only 2 Read Write Bit Representation Description Big Endian Byte Order Little Endian Word Order Modbus Default Big Endian Byte Order Big Endian Word Order Network Byte Order Little Endian Byte Order Little Endian Word Order Intel Byte Order Summary Web Page Display Mode Gauge Mode Description 0 Arrow Mode 1 Bar Mode Appendix D Specifications APPENDIX D SPECIFICATIONS ALERT ZONES Number of Zones 6 Zone Connector terminal block Zone Types N O N C contact 2 8K Thermistor 109 to 115 85 to 57 C And 10K Thermistor 87 to 168 F 66 to 76 C and 4 20mA 80 000 0 to 80 000 0 Zone Characteristics 28 7 to 3 3V temperature contact or 250 Ohms to ground 4 20mA A D Converter Resolution 12 bits 2 LSB Zone Protection 5 5VDC Metal Oxide Varistor with fast acting diode clamps DATA LOGGING 32 000 Samples all samples include data date and time 1 second to 1 month sampling rate User programmable channel selection Zones 1 6 Battery Input Power LED INDICATORS Power On On steady when the unit is powered on Alarm Off when no alarm exists Ethernet Link and Activity LEDs COMMUNICATION TYPES E Mail SMTP Text Messages Web page Supported formats HTTP PDA WAP and XML SNMP MIB with Traps GET GETNEXT and SET MODBUS TCP Slave Conformance Class 0 and 1 POWER SUPPLY Power Supply
47. one has reached the alarm threshold The value must exceed the Alarm Limit to trip an alarm Alarm Reset Enable Disable This setting enables or disables the Alarm Reset Feature The Alarm Reset feature is used to re send alarm messages in the event that a fault condition is not corrected in a timely fashion If an alarm continues to exist for the duration of the programmed Reset Time see below the alarm will reset reactivate and the alarm message delivery process will begin all over again This is an optional feature Alarm Reset Time This is the time allowed for an alarms fault condition to be corrected before the WEB600 resets reactivates the alarm and begins the message delivery process all over again It is rec ommended that this be set to no lower than 30 minutes to prevent numerous messages from being sent Return to Normal Enable Disable This feature instructs the WEB600 to send a message when a zone input has changed from an alarm condition back to a normal condition Anyone who received the origi nal alarm message will also be sent the Return to Normal message Gauge Mode The gauge mode has 2 settings Auto and Manual When set in the Auto mode the top and bottom scale for the bar gauge on the Summary screen will be automatically computed based on the minimum and maximum values When set to Manual mode you can configure the scale yourself using the Gauge Low and Gauge High settings below Gauge Low This value sets the low scale
48. s 2009 Seconds Value div 1 mod 60 Minutes Value div 60 mod 60 Hours Value div 3600 mod 24 Day Value div 86400 mod 31 Month Value div 2678400 mod 12 Year Value div 32140800 Timestamps are encoded in the reverse Timestamp Seconds 1 Minutes 60 Hours 3600 Day 86400 Month 2678400 Year 32140800 42 byte Arrays Schedules The 42 byte arrays are bitmapped boolean schedule data where the first bit of the first byte indicates the first 30 minute block on Sunday morning 12 00 00am to 12 29 59am and the last bit of the last byte indicates the last 30 minute block on Saturday evening 11 30 00pm to 11 59 59 1 Input Types Input Type Description Battery Internal Power Internal 0 Normally Open 1 Normally Closed 2 2 8k Thermistor F 3 2 8k Thermistor C 4 10k Thermistor F 5 10k Thermistor C 6 4 20mA 12 13 Alarm Condition and Realtime State State Description 0 OK No Alarm 1 Low Limit Alarm Closed Dry Contact Alarm 2 High Limit Alarm or Open Dry Contact Alarm Access Level Access Level Description 0 Access Disabled 1 Read Only 2 Read Write A3 WEB600 User s Manual 44 Contact Types Contact Type Description 3 Email or SMS 9 SNMP Trap Modbus Configuration Operating Mode Descripti
49. set high enough to allow all enabled escalation levels to be notified about an alarm before it is reset Sample Alarm Message E mail format From Sensaphone WEB600 ACME Widgets Monitoring System Oak amp Pine St Hatfield PA High Alarm detected on Zone 1 Server Room Temp Alarm occurred on Sunday February 8 2009 at 9 18 27pm It is now 87 1F Level crossed limit of 85 0F RETURN TO NORMAL ALARM MESSAGES If a zone is programmed with the Return to Normal option enabled then a message will be sent to those Users Contacts that were sent the original alarm message informing them that the condition has gone back to a normal condition Those Users Contacts that did not receive the original alarm message due to Scheduling Escalation or Network Service Disruption will not receive the Return to Normal message NETWORK SERVICE DISRUPTION In the event that the Ethernet network or e mail server becomes unavailable due to a service disrup tion or power failure the WEB600 will hold the current alarm messages until service is restored how ever if both power and battery fail or the alarm no longer exists before the network services are restored then the alarm messages will be lost Appendix A Weekly Testing Procedure APPENDIX A WEEKLY TESTING PROCEDURE We recommend that you test your Sensaphone weekly to be sure it is functioning properly This will ensure that when a problem arises the Sensaphone will be ready to alert the
50. ss Fail Pass Fail LJ Ep E Es ELL IIS OO LJ CHO LJ Sees 8 LJ LJ OO O LLL LI LILI Pass 52 Pass Pass Pass Pass Pass Pass Pass Pass EL 77 g 79 n n Pass Y Q a n 8 o o n ER D Q a 8 79 a a n a a n 79 a a 79 a a 2 a a n 79 a a 8 D Q a n 8 o n 2 79 a 2 n 9 79 a a n Q a a n 79 a a Q Fail Pass Fail Pass Fail Fail Pass Fail Pass Fail Fail Pass Fail Pass Fail TEE DR sie EUR E Fail Pass Fail Pass Fail Fail Pass Fail Pass Fail LJ Fail Pass Fail Pass Fail O CIN EIN E Fail Pass Fail Pass Fail Fail Pass Fail Pass Fail Q a n 9 Fail a a n 79 a a Q L Q a a n g Q a a 8 E LI LI L 3 LI Q a a a 8 LI
51. the WEB600 will check to see if the Zone Alarm Delivery Schedule is enabled If it is then alarm processing continues If the Zone Alarm Delivery Schedule is or becomes disabled alarm processing will be cancelled Next the unit will check the programmed Users and corresponding Contacts to see if alarm messages should be delivered First the unit will locate all Users set to Escalation Priority 1 Then it will check to see if the User is Enabled Any Users that are not Enabled will immediately be discarded from receiv ing the alarm message Next the unit will check the User Alarm Delivery Schedule If the User Alarm Delivery Schedule is enabled then alarm processing continues if not alarm processing to this User will be suspended until either the Alarm Delivery Schedule becomes enabled or the alarm condition clears If the Alarm Delivery Schedule becomes enabled the Web600 will proceed to check the Contact pro gramming to see if alarm messages should be sent Note that if a User is Disabled while the alarm condi tion still exists then alarm message processing will be canceled for that User The Web600 will now check to see if any Contacts are enabled Any Contacts that are not Enabled will immediately be discarded from receiving the alarm message Next the unit will check the Contact Alarm Delivery Schedule If the Contact Alarm Delivery Schedule is enabled then the alarm message will be sent if not alarm processing to this Contact will be suspe
52. ther LANs does not require a gateway setting DNS The DNS server is used to translate site names into actual numeric network addresses Enter the IP address of the DNS server for your network Chapter 1 Installation Web Page Port Number Allows selection of the port number that the webserver will use to host the web page Default is 80 If changed from the default you must include the port number in your browser address example 192 168 1 250 85 INSTALLING THE SENSAPHONE LOCATOR SOFTWARE The Sensaphone Locator software is used to find your WEB600 on your network This is convenient when your WEB600 was configured using DHCP since it will tell you the IP address that was assigned to your WEB600 and provide a Connect button to open a web browser window to the devices web page Installation Instructions 1 Insert the WEB600 CD into your computer 2 Double click install_locator exe You will now see the Installation Options screen Sensaphone Locator Installer Setup Installation Options Check the components you want to install and uncheck the components RN you don t want to install Click Next to continue Select components to install Start Menu Shortcut Desktop Shortcuts Space required 237 0 Cancel Nullsoft Install System v2 36 You will want to leave the Locator executable checked To prevent the creation of a Start Menu or Desktop shortcut simply uncheck the box next to the option
53. tton to create a file DATALOG QUERY Select Data Log from the top of the screen Select a particular Zone to narrow your query results to a particular Zone or choose All to see samples from all Zones Next choose whether youd like to view All samples all Normal samples or specifically samples that exceeded the alarm limits You can narrow the results from a particular time period by selecting the Mode drop down This gives you options to choose events from the Previous 24 Hours the Last 7 days the Current Month or you can select a Custom time period When you choose Custom the Start Time and End Time fields will become active Enter the start and end times for your query Next choose the maximum number of records you want returned for 3 WEB600 User s Manual your query the choices are 25 50 100 and All Finally click the View Data button to display the results Alternatively you can Export the results to a file for viewing in another program Choose the Export file format from the drop down list XML CSV TXT and click the Export button to create a file History Eventlog Datalog Datalog Filters Zones Zone 1 Room 1 Temperature zl Records Al Date Time Restrictions Mode Custom z February 71110 7112009 Start Time ee a zu m glia February 10 21 2009 End Time o 28 Records 25 Export Date Data uesday February
54. tures numerous settings for customizing the operation of the device To begin click on Zones from the menu bar The following screen will appear History Bookmarks Tools Help GR C X me OA Zone Programming Zone1 Zone2 Zone3 Zone4 5 Power Battery Zone Enabled Disabled Zone Room 1 Temperature Zone Temp28kF Units Calibration 00 Recognition Time 00 s Hours 05 Minutes E Seconds Table Low 00 Table High i000 Alarm Delivery Enabled Disabled Alarm Low 55 0 Alarm High 850 Alarm Reset Enabled Disabled Alarm Reset Time 02 Hous 00 Minutes Return to Normal lt Enabled Disabled Gauge Mode Auto Manual Gauge Low Gauge High 22 Datalog Settings Mode 4 Continuous While In Alarm Disabled Normal Interval 00 v Hours 30 Minutes 00 Seconds Alarm Interval 00 Hours 05 JMinutes 00 Seconds Zones page The Zone Programming page displays a link for each of the six Zones as well as a link for Battery and Power monitoring Note that the battery back up option FGD W610 is required for power monitoring A description of each parameter is described below Enable Disable This setting determines if the Zone is being used Enabled or
55. ust be sent to Sensaphone for Servicing please do the following 1 Unplug the AC power supply from the wall outlet remove the batteries and disconnect all sensors from the alert zones 2 Carefully pack the unit to avoid damage in transit Use the original container if available or a sturdy shipping box 3 You must include the following information to avoid shipping delays a Your name address and telephone number b A note explaining the problem 4 Ship your package to the address below SERVICE DEPARTMENT SENSAPHONE 901 Tryens Road Aston PA 19014 5 Ship prepaid and insured via UPS or US Mail to ensure a traceable shipment with recourse for dam age or replacement 49 WEB600 User s Manual 50 Appendix G Test Log TEST LOG APPENDIX G Fail HIE BE DI Fail Pass O Pass Fail Fail Fail I II TIT E Fail Fail Pass 0 LI Pass Pass Pass Pass Pass O LJ Fail Pass Pass Fail Pass Pass Pass oo Pass Fail Fail Fail Fail ll 20120120 210 3 Ol ELSE Pass Fail Fail Fail Pass Pass Pass c 5 E ke is o T x 5 lt 2 O 51 WEB600 User s Manual Pass Fail Pass Fail Pass Fail Pass Fail Pass Pass Fail Pass Fail Pass Fail Wee Fail Pa
56. y number between 1 and 8 Users set to escalation level 1 will immediately receive alarm messages Those set to higher escalation levels will have their alarm messages delayed by the time entered for the Escalation Delay on the System Setup screen If the alarm condition resets or corrects itself before the Escalation delay expires then no message s will be sent to those users with a higher escalation setting This feature is useful for staggering alarm message delivery based on the duration of the alarm condition 27 WEB600 User s Manual NSAI Web 600 Mozilla Firefox gdt View History Bookmarks Tools 5 User 1 User Enabled Disabled Name Jeff Smith Username jsmith Change Password Password Verify Password Access Level Read Write 21 Priority Alarm Delivery Schedule Contacts M Email AT amp T Cingular smith acmewidgets com chedule SMS Tex Message AT amp T Cinguler 986 972 1133 Email AT amp T Cinguler 3 EE AT amp T Cingular User Programming Screen Alarm Delivery Schedule This weekly schedule sets the time period s when alarm delivery will be active for the selected User The schedule is divided into half hour increments over the seven weekdays A check mark indicates that alarm del

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