Dell U2415 Monitor User`s Guide
Contents
1. Operating the Monitor Supported by wall 55 Adjusting the Rotation Display Settings of Your System After you have rotated your monitor you need to complete the procedure below to adjust the Rotation Display Settings of your system 74 NOTE If you are using the monitor with a non Dell computer you need to go the graphics driver website or your computer manufacturer website for information on rotating the contents on your display To adjust the Rotation Display Settings 1 Right click on the desktop and click Properties 2 Select the Settings tab and click Advanced 3 If you have an ATI graphics card select the Rotation tab and set the preferred rotation 4 If you have an nVidia graphics card click the nVidia tab in the left hand column select NVRotate and then select the preferred rotation 5 If you have an Intel graphics card select the Intel graphics tab click Graphic Properties select the Rotation tab and then set the preferred rotation K NOTE If you do not see the rotation option or it is not working correctly go to www dell com support and download the latest driver for your graphics card 56 Operating the Monitor Troubleshooting N WARNING Before you begin any of the procedures in this section follow the Safety Instructions Self Test Your monitor provides a self test feature that allows you to check whether your monitor is functioning properly If your monitor and computer are properly c2. HDMI Connector e msoma 8 TMDSDWAOSHED 3 TMbSDWRO Reserved N C on device DDC CLOCK SCL DDC DATA SDA 20 About Your Monitor MHL Connector 19 17 15 f 13 11 9 18 16 14 12 10 8 6 19 pin Side of the Connected Signal Cable TMDS DATA 24 GND GND CEC 4 Reserved N C on device DDC CLOCK SCL DDC DATA SDA GND VBUS 5V 900mA maximum Plug and Play Capability You can install the monitor in any Plug and Play compatible system The monitor automatically provides the computer system with its Extended Display Identification Data EDID using Display Data Channel DDC protocols so the system can configure itself and optimize the monitor settings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating the Monitor ZZ ERAN E o9 o Cc OO ERN _ EE About Your Monitor 21 Universal Serial Bus USB Interface This section gives you information about the USB ports that are available on the monitor NOTE This monitor is Super Speed USB 3 0 compatible Transfer Speed Data Rate Power Consumption Super speed 5 Gbps 4 5 W Max each port High speed 480 Mbps 4 5 W Max each port Full speed 12 Mbps 4 5 W Max each port Up to 2A on USB downstream port port with lightning icon with BC1 2 compliance devices or normal USB devices USB Upstream C
3. German Brazilian Portuguese Russian Simplified Chinese or Japanese Rotates the OSD by 90 degrees counter clockwise You can adjust the menu according to your Display Rotation Select this option to change the menu transparency by pressing the Q and o buttons Minimum O Maximum 100 OSD Hold Time sets the length of time the OSD will remain active after the last time you pressed a button Use Q or o to adjust the slider in 1 second increments from 5 to 60 seconds Controls user access to adjustments When Lock is selected no user adjustments are allowed All buttons are locked NOTE Lock function Either soft lock through the OSD menu or hard lock press and hold the button beside the power button for 10 seconds Unlock function Only hard unlock press and hold the button beside the power button for 10 seconds Reset all OSD settings to the factory preset values Operating the Monitor 45 Personalize Users can choose a feature from Preset Modes Brightness Contrast Input Source Aspect Ratio or Rotation and set it as a shortcut key Dell U2415 Energy Use Brightness Contrast Shortcut Key 1 wv Preset Modes E Input Source Shortcut Key 2 Brightness Contrast ee Color Reset Personalization Input Source gt Display Aspect Ratio W Energy Rotation 5 Menu Others C 23 Resolution 1024x768 60Hz Maximum 1920x1200 60Hz Other Dell U2415 Energy Use Brigh
4. 1920 x 1200 at 60Hz 1920 x 1080 at 60Hz Electrical Specifications Video input signals e HDMI 1 4 MHL 2 0 600mVY for each differential line LOO ohm input impedance per differential pair e DisplayPort 1 2 600mvV for each differential line 100 ohm input impedance per differential pair AC input voltage frequency 100 VAC to 240 VAC 50 Hz or 60 Hz 3 Hz 15A Current typical Inrush current e 120 V 42 A Max at O C cold start e 240 V 80 A Max at O C cold start Not Support HDMI 1 4 optional specification include HDMI Ethernet Channel HEC Audio Return Channel ARC standard for 3D format and resolutions standard for 2K and AK digital cinema resolution Support DP1 2 CORE specification include HBR2 MST and DP audio 14 About Your Monitor Physical Characteristics Model U2415 DP black connector include DP in and DP out Mini DisplayPort HDMI MHL USB 3 0 e Digital detachable HDMI 19 pins e Digital detachable MHL 19 pins Connector type Signal cable type e Digital detachable Mini DP to DP 20 pins e Universal Serial Bus detachable USB 9 pins Dimensions with stand Height extended 517 9 mm 20 39 inches Height compressed 402 9 mm 15 86 inches Width 532 2 mm 20 95 inches Depth 205 0 mm 8 07 inches Dimensions without stand Height 550 6 mm 13 80 inches Width 532 2 mm 20 95 inches Depth 45 7 mm 1 80 inches Stand dimensions Height exte
5. 1920x1200 60Hz v o Reset Other Reset all settings under the Other menu to the factory preset values Settings Factory Reset Reset all settings to the factory preset values NOTE This monitor has a built in feature to automatically calibrate the brightness to compensate for LED aging Operating the Monitor 47 OSD Warning Messages When the Dynamic Contrast feature is enabled in these preset modes Game or Movie the manual brightness adjustment is disabled Dell U2415 To allow manual adjustment of brightness the Dynamic Contrast will be switched off Do you want to continue Yes When the monitor does not support a particular resolution mode you will see the following message Dell U2415 The current input timing is not supported by the monitor display Please change your input timing to or any other monitor listed timing as per the monitor specifications This means that the monitor cannot synchronize with the signal that it is receiving from the computer See for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1920 x 1200 You will see the following message before the DDC CI function is disabled Dell U2415 The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function Yes When the monitor enters the Power Save mode the following message appears Dell U2415 Entering Power
6. Parts and Controls 8 Monitor Specifications 0 00 02 ees 12 Plug and Play Capability 0 21 Universal Serial Bus USB Interface 22 LCD Monitor Quality and Pixel Policy 25 Maintenance Guidelines 0 24 2 Setting Up the Monitor 25 Attaching the STAN ine aia ds Fo ERAS toe do ys ete 25 Connecting Your Monitor 26 Organizing Your Cables ivesvhesum gid Sees ee eens 52 Attaching the Cable Cover 0 0 00 anaana 52 Removing the Monitor Stand 53 Removing the Cable Cover 53 Wall Mounting Optional aeaa a uaaa aaaeeeaa 54 3 Operating the Monitor 35 Power On the Monitor 55 Using the Front Panel Controls 55 Using the On Screen Display OSD Menu 57 Setting the Maximum Resolution 51 Using the Tilt Swivel and Vertical Extension 51 Adjusting the Rotation Display Settings of Your SV E E E EEEE Ta o po De E Sn SEE ee 56 4 Troubleshooting 57 E e eaaa pes le Fleet ATA RE A S 57 BUI D AgNOSUCS s ud iced oaks pieke nba Bees aeh 58 Common Problem Sei Libet ux eques EGEA ees 59 Product Specific Problems 61 Universal Serial Bus USB Specific Problems 62 Contents Mobile High D
7. Save Mode 48 Operating the Monitor Activate the computer and wake up the monitor to gain access to the If you press any button other than the power button one of the following messages will appear depending on the selected input HDMI MHL Mini DisplayPort DP input Dell U2415 There is no signal coming from your computer Press any key on the keyboard or move the mouse to wake it up If there is no display press the monitor button now to select the correct input source on the On Screen Display menu HDMI MHL input Dell U2415 There is no signal coming from your device Please activate your device to wake it up If there is no display press the monitor button now to select the correct input source on the On Screen Display menu If either HDMI MHL Mini DisplayPort or DP input is selected and the corresponding cable is not connected a floating dialog box as shown below appears Dell U2415 5o No HDMI MHL 1 Cable The display will go into Power Save Mode in 5 minutes www dell com support monitors or Operating the Monitor 49 Dell U2415 o No HDMI MHL 2 Cable The display will go into Power Save Mode in 5 minutes www dell com support monitors Or Dell U2415 No Mini DisplayPort Cable The display will go into Power Save Mode in 5 minutes www dell com support monitors or Dell U2415 o No DisplayPort Cable The display will go into Power Save Mode in 5 minutes
8. dim or too bright Screen not centered correctly Screen has one or more lines Screen is scrambled or appears torn Visible signs of smoke or sparks Monitor malfunctions on amp off Picture missing color Picture color not good Troubleshooting Cycle power On Off Pixel that is permanently Off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at http www dell com support monitors Cycle power On Off Pixel that is permanently off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at http www dell com support monitors Reset the monitor to factory settings Adjust brightness amp contrast controls via OSD Reset the monitor to factory settings Adjust horizontal amp vertical controls via OSD Reset the monitor to factory settings Perform monitor self test feature check and determine if these lines are also in self test mode Check for bent or broken pins in the video cable connector Run the built in diagnostics Reset the monitor to factory settings Perform monitor self test feature check to determine if the scrambled screen appears in self test mode Check for bent or broken pins in the video cable connector Restart the computer in the safe mode Do not perform any troubleshooting steps Contact Dell immedi
9. settings ideal for most gaming applications e Paper Loads brightness and sharpness settings ideal for viewing text Blend the text background to simulate paper media without affecting color images Applies to RGB input format only e Color Temp Allows users to select the color temperature 5000K 5700K 6500K 7500K 9500K and 10000K e Custom Color Allows you to manually adjust the color settings Press the Q and Q buttons to adjust the three colors R G B values and create your own preset color mode Dell U2415 Energy Use O Brightness Contrast Input Color Format E Input Source Gamma Display Reset Color Settings Multimedia W Energy Movie B Menu Game Personalize Paper Others Color Temp Custom Color e Resolution 1024x768 60Hz Maximum 1920x1200 60Hz 5 This feature can shift the color of the video image to green or purple This is used to adjust the desired flesh tone color Use Q or to adjust the hue from O to 100 Press to increase the green shade of the video image Press to increase the purple shade of the video image NOTE Hue adjustment is available only when you select Movie or Game preset mode This feature can adjust the color saturation of the video image Use or Q to adjust the saturation from O to 100 Press to increase the monochrome appearance of the video image Press to increase the colorful appearance of the video image NOTE Saturation adjustment
10. side to side Tilt swivel vertical extension and rotate adjustment capabilities Ultra thin bezel minimizes the bezel gap in multi monitor usage enabling easier set up with an elegant viewing experience Removable stand and Video Electronics Standards Association VESATM 100 mm mounting holes for flexible mounting solutions Extensive all digital connectivity with DisplayPort mini DisplayPort HDMI MHL USB 3 0 helps future proof your monitor Plug and play capability if supported by your system Color gamut of 99 sRGB with an average Delta E lt 3 On Screen Display OSD adjustments for ease of set up and screen optimization Software and documentation media includes an Information File INF Image Color Matching File ICM and product documentation Dell Display Manager Software included comes in the CD shipped with the monitor Energy Saver feature for Energy Star compliance Security lock slot Stand lock Capability to switch from wide aspect to standard aspect ratio while maintaining the image quality EPEAT Gold Rating U2415 monitor is BFR PVC free Halogen free excluding external cables TCO Certified Displays Meets NFPA 99 leakage current requirements Arsenic Free glass and Mercury Free for the panel only High Dynamic Contrast Ratio 2 000 000 1 0 5 W standby power when in the sleep mode Energy Gauge shows the energy level being consumed by the monitor in real time Analogue backlight dimmin
11. the list below while unpacking cleaning or handling your monitor 24 To clean your anti static screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the anti Static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened warm cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice white powder when you unpack your monitor wipe it off with a cloth Handle your monitor with care as a darker colored monitor may get scratched and show white scuff marks more than a lighter colored monitor To help maintain the best image quality on your monitor use a dynamically changing screen saver and turn Off your monitor when not in use About Your Monitor Setting Up the Monitor Attaching the Stand K NOTE The stand is detached when the monitor is shipped from the factory K NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for the set up instructions O To attach the monitor stand 1 Remove the cover and place the monitor on it 2 Fit the two tabs on the upper part of the stand to the groove on the back of the monitor 3 Press the stand till it snaps into place Setting Up the Monitor 25 Connecting Your Monitor N WARNING B
12. www dell com support monitors See for more information 50 Operating the Monitor Setting the Maximum Resolution To set the maximum resolution for the monitor In Windows y Windows 8 and Windows 8 1 1 For Windows 8 and Windows 8 1 only select the Desktop tile to switch to classic desktop 2 Right click on the desktop and click Screen Resolution 3 Click the Dropdown list of the Screen Resolution and select 1920 x 1200 4 Click OK If you do not see 1920 x 1200 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer e Goto http www dell com support enter your service tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop e Goto the support site for your computer and download the latest graphic drivers e Goto your graphics card website and download the latest graphic drivers Using the Tilt Swivel and Vertical Extension K NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for set up instructions Tilt Swivel With the stand attached to the monitor you can tilt and swivel the monitor for the most comfortable viewing angle 5 21 K NOTE The stand is detached when the monitor is shipped from the factory Operating th
13. you might encounter and the possible solutions Common What You Symptoms Experience No Video Power No picture LED off No Video Power No picture or no LED on brightness Poor Focus Picture is fuzzy blurry or ghosting Shaky Jittery Wavy picture or Video fine movement Possible Solutions Ensure that the video cable connecting the monitor and the computer is properly connected and secure Verify that the power outlet is functioning properly using any other electrical equipment Ensure that the power button is depressed fully Ensure that the correct input source is selected in the Input Source menu Increase brightness amp contrast controls via OSD Perform monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Ensure that the correct input source is selected in the Input Source menu Eliminate video extension cables Reset the monitor to factory settings Change the video resolution to the correct aspect ratio Reset the monitor to factory settings Check environmental factors Relocate the monitor and test in another room Troubleshooting 59 Missing Pixels Stuck on Pixels Brightness Problems Geometric Distortion Horizontal Vertical Lines Synchronization Problems Safety Related Issues Intermittent Problems Missing Color Wrong Color 60 LCD screen has spots LCD screen has bright spots Picture too
14. 167961 60 mm 260 35 inch Viewing angle 178 vertical typical M 178 horizontal typical Luminance output 300 cd m typical 50 cd m minimum Contrast ratio 1000 to 1 typical 1 2M to 1 typical Dynamic Contrast On Faceplate coating Anti Glare with 5H hardness Backlight LED edgelight system Response time NORMAL mode 8 ms grey to grey typical FAST mode 6 ms grey to grey typical On Off 19 ms black to white typical Color depth 16 78 million colors CIE1976 91 CIE 1931 76 and sRGB coverage 99 Resolution Specifications U2415 Horizontal scan range 50 kHz to 83 kHz automatic Vertical scan range 56 Hz to 76 Hz automatic Maximum preset resolution 1920 x 1200 at 60 Hz 12 About Your Monitor Supported Video Modes Video display capabilities 480p 480i 576p 720p 1080p 576i 1080i HDMI amp DP playback Preset Display Modes Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency kHz Frequency MHz Horizontal Hz Vertical ESA is a 3 7 usar as mo mo vesa saoao s 70 45 1 esa aooxeoo ss sos o m esa sooxsoo 19 70 ss m vesa oars 384 oo o O vone mo mo me 3H estas ers me imo e MHL Source Display Modes woxa 9 About Your Monitor 13 MST Multi Stream Transport MST Modes MST Source Maximum number of external monitor can be supported Monitor
15. A glowing white light indicates the power save with power light mode indicator Front Panel Button Use the buttons on the front of the monitor to adjust the image settings Front Panel Button Description 1 Q Use the Up button to adjust increase ranges items in the OSD menu Up 2 Use the Down button to adjust decrease ranges items in the OSD menu Down 56 Operating the Monitor o Use the OK button to confirm your selection OK Use the Back button to go back to the previous menu Back Using the On Screen Display OSD Menu Accessing the Menu System K 1 NOTE If you change the settings and then either proceed to another menu or exit the OSD menu the monitor automatically saves those changes The changes are also saved if you change the settings and then wait for the OSD menu to disappear Press the button to launch the OSD menu and display the main menu Main Menu for digital HDMI MHL 1 HDMI MHL 2 input or Energy Use Dell U2415 Brightness Contrast E Input Source ee Color C Display W Energy B Menu Personalize Others Resolution 1024x768 60Hz Maximum 1920x1200 60Hz Operating the Monitor 37 Main Menu for digital mini DisplayPort input or Dell U2415 Energy Use E Input Source ee Color C Display W Energy B Menu Personalize gt Others amp Resolution 1024x768 60Hz Maximum 1920x1200 60Hz Main Menu fo
16. Dell U2415 User s Guide Model U2415 Regulatory model U2415b Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer zx CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed N WARNING A WARNING indicates a potential for property damage personal injury or death Copyright O 2014 Dell Inc All rights reserved Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries ntel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 2014 08 Rev A00 Contents 1 About Your Monitor ss 5 Package Contents 0 0 0 0 cc eee eee S PrOGUCULGALUIES c2 atas SU CE dade da Ode ORARE dE a Identifying
17. Hz 40 Operating the Monitor Input Color Allows you to set the video input mode to Format RGB Select this option if your monitor is connected to a computer or DVD player using the HDMI cable or DisplayPort cable or MHL devices using MHL cable YPbPr Select this option if your monitor is connected to a DVD player by YPbPr using HDMI cable or DisplayPort cable or MHL devices by YPbPr using MHL cable Or if the DVD or MHL devices color output setting is not RGB Dell U2415 Energy Use X Brightness Contrast Input Color Format E Input Source Gamma Preset Modes Display Reset Color Settings W Energy Menu Personalize Ex Others Resolution 1024x768 60Hz Maximum 1920x1200 60Hz Gamma Allows you to set the Gamma to PC or MAC Dell U2415 Energy Use Brightness Contrast Input Color Format Preset Modes C Display Reset Color Settings W Energy EB Menu Personalize gt Others Resolution 1024x768 60Hz Maximum 1920x1200 60Hz Operating the Monitor 41 42 Preset Modes When you select Preset Modes you can choose Standard Multimedia Hue Saturation Reset Color Settings Movie Game Paper Color Temp or Custom Color from the list e Standard Loads the monitor s default color settings This is the default preset mode Multimedia Loads color settings ideal for multimedia applications e Movie Loads color settings ideal for movies e Game Loads color
18. Modes Horizontal Vertical Video Power Power Sync Sync Indicator Consumption Normal Active Active Active White 75 W maximum operation 23 W typical Blanked White glowing Less than 0 5 W mode Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor Maximum power consumption with max luminance and USB active 16 About Your Monitor The OSD functions only in the normal operation mode When any button is pressed in the Active off mode one of the following messages will be displayed HDMI MHL Mini DisplayPort DP input Dell U2415 There is no signal coming from your computer Press any key on the keyboard or move the mouse to wake it up If there is no display press the monitor button now to select the correct input source on the On Screen Display menu HDMI MHL input Dell U2415 There is no signal coming from your device Please activate your device to wake it up If there is no display press the monitor button now to select the correct input source on the On Screen Display menu Activate the computer and the monitor to gain access to the OSD NOTE This monitor is ENERGY STAR compliant arf d ENERGY STA About Your Monitor 17 Pin Assignments DisplayPort Connector 18 About Your Monitor Mini DisplayPort Connector 20 pin Side of the Connected Signal Cable GND Ds eb About Your Monitor 19
19. SB devices like external portable HDD require higher electric current connect the device directly to the computer system Check that your computer is USB 3 0 capable Some computers have USB 3 0 USB 2 0 and USB 1 1 ports Ensure that the correct USB port is used Reconnect the upstream cable to your computer Reconnect the USB peripherals downstream connector Reboot the computer Increase the distance between the USB 3 0 peripherals and the wireless USB receiver Position your wireless USB receiver as close as possible to the wireless mouse Use a USB extender cable to position the wireless USB receiver as far away as possible from the USB 3 0 port Mobile High Definition Link MHL Specific Problems Specific What You Symptoms Experience MHL interface Cannot see MHL is not working device image shown on monitor 62 Troubleshooting Possible Solutions Ensure your MHL cable and MHL device are MHL certified Check your MHL device is turned On Check your MHL device is not in Standby mode Check physical MHL cable connection is corresponding to input source selected on OSD Menu i e HDMI MHL 1 or HDMI MHL 2 Wait for 30 seconds after connecting MHL cable as some MHL devices require longer recovery time Appendix WARNING Safety Instructions N WARNING Use of controls adjustments or procedures other than those specified in this documentation may result in exposure to shock electrical hazards and or me
20. ately Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Reset the monitor to factory settings Perform monitor self test feature check to determine if the intermittent problem occurs in self test mode Perform monitor self test feature check Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Check for bent or broken pins in the video cable connector Change the settings of the Preset Modes in the Color menu OSD depending on the application Adjust R G B value under Custom Color in Color menu OSD Change the Input Color Format to PC RGB or YPbPr in the Color menu OSD Run the built in diagnostics Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen e Use the Power Management feature to turn off the monitor at all times when not in use for more information see Power Management Modes e Alternatively use a dynamically changing screensaver Product Specific Problems Specific Symptoms Screen image is too small Cannot adjust the monitor with the buttons on the front panel No Input Signal when user controls are pressed The picture does not fillthe entire screen What You Experience Image is centered on screen but does not fill entire viewing area OSD does not appear on the scree
21. ble flat table 2 Remove the stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting Kit NOTE For use only with UL listed wall mount bracket with minimum weight load bearing capacity of 5 88 kg 34 Setting Up the Monitor Operating the Monitor Power On the Monitor Press the button to turn On the monitor Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change The following table describes the front panel buttons Operating the Monitor 35 Front Panel Button Description 1 o Use this button to choose from a list of preset color modes Shortcut key Preset Modes 2 o Use this button to directly access the Brightness Contrast menu Shortcut key Brightness Contrast 3 Use the MENU button to launch the On Screen Display OSD and select the OSD Menu See Accessing the Menu System Menu 4 Use this button to go back to the main menu or exit the OSD main menu Exit 5 Use the Power button to turn the monitor On and Off The white light indicates the monitor is On and fully Power functional
22. chanical hazards For information on safety instructions see the Product Information Guide FCC Notices U S Only and Other Regulatory Information For FCC notices and other regulatory information see the regulatory compliance website located at www dell com regulatory compliance Contact Dell For customers in the United States call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online Monitor support content 1 Visit www dell com support monitors To contact Dell for sales technical support or customer service issues 1 Visit www dell com support 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you Appendix 63 Setting Up Your Monitor Setting the display resolution For maximum display performance with Microsoft Windows operating systems set the display resolution to 1920 x 1200 pixels by performing the following steps In Windows 7 Windows 8 and Wind
23. e http www ATl com OR http www NVIDIA com 7 After installing the drivers for your graphics adapter attempt to set the resolution to 1920 x 1200 again RUN 64 Appendix L NOTE If you are unable to set the recommended resolution please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution Appendix 65
24. e Monitor 51 Vertical Extension NOTE The stand extends vertically up to 115 mm The figure below illustrates how GY Es to extend the stand vertically Rotating the Monitor Before you rotate the monitor your monitor should be fully vertically extended Vertical Extension and fully tilted up to avoid hitting the bottom edge of the monitor 52 Operating the Monitor Rotate clockwise Rotate counterclockwise Operating the Monitor 53 Reverse 180 mount NOTE To reverse 180 mount remove the stand and use wall mounting solution optional K NOTE To use the Display Rotation function Landscape versus Portrait view with your Dell computer you require an updated graphics driver that is not included with this monitor To download the graphics driver go to www dell com support and see the Download section for Video Drivers for latest driver updates NOTE When in the Portrait View Mode you may experience performance degradation in graphic intensive applications 5D Gaming and etc Dual Monitor Setup The ability to rotate 90 clockwise 90 counterclockwise and reverse 180 mount enable the thinnest borders of each monitor to be placed side by side to ensure minimum gap between display images The recommended dual monitor setup Landscape side by side 54 Operating the Monitor Landscape Top bottom Portrait mounting solution optional a
25. eets HDMI MHL port Connect your MHL devices with MHL cable connector DisplayPort in Connect your computer with DP cable connector Mini DisplayPort in Connect your computer with Mini DP to DP cable connector 10 About Your Monitor DisplayPort out MST DisplayPort output for MST Multi Stream Transport connector capable monitor DP 1 1 monitor can only be connected as the last monitor in the MST chain To enable MST refer to instruction on section Connecting the monitor for DP Multi Stream Transport MST function Audio Line out Connect your speakers USB upstream port Connect the USB cable that came with your monitor to the computer Once this cable is connected you can use the USB connectors on the monitor USB downstream port Connect your USB device You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor 10 Stand lock feature To lock the stand to the monitor using a M x 6 mm screw screw not included Headphone usage is not supported for the audio line out connector t is recommended to use either the port 9b or the USB downstream port on the rear side for your wireless USB device whenever possible About Your Monitor 11 Monitor Specifications Flat Panel Specifications Diagonal 611 50 mm 24 1 inches Horizontal Active Area 518 40 mm 20 41 inches Vertical Active Area 524 00 mm 12 75 inches Area
26. efinition Link MHL Specific PO RECEN NEC ERTETERU E Td o ra 62 5 ADPPENAIX sais Gases alelos facets 63 FCC Notices U S Only and Other Regulatory OR AO SER ras Dede Rio do 6 eet A a CN PEE 65 COAG Ce P 65 Setting Up Your Monitor d doy a ERA 64 Contents About Your Monitor Package Contents Your monitor ships with the components shown below Ensure that you have received all the components and Contact Dell if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries NOTE To set up with any other stand please refer to the respective stand setup Stand guide for setup instructions Cable Cover About Your Monitor 5 About Your Monitor Power Cable Varies by Countries DP Cable Mini DP to DP USB 3 0 Upstream Cable Enables the USB Ports on the Monitor e Drivers and Documentation Media e Quick Setup Guide e Factory Calibration Report e Safety and Regulatory Information Product Features The Dell U2415 flat panel display has an active matrix Thin Film Transistor TFT Liquid Crystal Display LCD and LED backlight The monitor features include 61 13 cm 24 1 inch viewable area display measured diagonally 1920 x 1200 resolution plus full screen support for lower resolutions Wide viewing angle to allow viewing from a sitting or standing position or while moving from
27. efore you begin any of the procedures in this section follow the Safety Instructions K NOTE Do not connect all cables to the computer at the same time To connect your monitor to the computer 1 Turn Off your computer and disconnect the power cable Connect the DP Mini DP to DP HDMI cable from your monitor to the computer Connecting the HDMI cable DisplayPort Pron 26 Setting Up the Monitor Connecting the black DisplayPort DP to DP cable Connecting the monitor for DP Multi Stream Transport MST function e e T7 M I E DisplayPorti i C NOTE U2415 supports the DP MST feature To make use of this feature your PC Graphics Card must be certified to DP1 2 with MST option The default out of factory setting in the U2415 is DP1 1a To enable MST connection please use only DP cable as provided in box or other DP1 2 certified cable and change the DP setting to DP1 2 by performing the below steps NS Setting Up the Monitor 27 A Monitor is able to show content 1 Use OSD button to navigate to Display Dell U2415 Energy Use Brightness Contrast Aspect Ratio gt Wide 16 10 Input Source Sharpness gt 50 Color Response Time b Normal Energy Displyort2 0 Disable Menu Reset Display Settings Personalize Others Resolution 1024x768 60Hz Maximum 1920x1200 60Hz 2 Goto DisplayPort 1 2 selection 3 Select Enable or Disable accordingl
28. g control for flicker free display About Your Monitor 7 Identifying Parts and Controls Front View Front panel controls abel Description Function buttons For more information see Operating the Monitor Power On Off button with LED indicator 8 About Your Monitor Back View e 20 O Ge iil es A es lm ok Ww N Back View with monitor stand CT Pte VESA mounting holes Wall mount monitor using VESA compatible wall 100 mm x 100 mm mount kit LOO mm x 100 mm behind attached VESA Cover 2 Regulatory label Lists the regulatory approvals EM Stand release button Releases stand from monitor Security lock slot Secures monitor with security lock security lock not included Barcode serial number Refer to this label if you need to contact Dell for label technical support USB downstream port Connects your USB device You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor Cable management slot Use to organize cables by placing them through the slot t is recommended to use this port for your wireless USB device whenever possible About Your Monitor 9 Side View Bottom View Bottom view without monitor stand be Decio ue 1 AC power cord Connect the power cable connector Dell Soundbar Attach the optional Dell Soundbar Concealed below mounting slots removable plastic sh
29. is available only when you select Movie or Game preset mode Reset your monitor color settings to the factory settings Operating the Monitor Display Use the Display to adjust image Dell U2415 Energy Use Brightness Contrast Aspect Ratio gt Wide 16 10 gt Input Source Sharpness b 50 ee Color Response Time gt Normal C Display W Energy DisplayPort 1 2 gt Disable B Menu Reset Display Settings Personalize gt Others Resolution 1024x768 60Hz Maximum 1920x1200 60Hz Aspect Ratio Adjusts the image ratio to Wide 16 10 4 3 or 5 4 Sharpness Response Time Dynamic Contrast DisplayPort 1 2 This feature can make the image look sharper or softer Use Q or to adjust the sharpness from O to 100 Allows you to set the Response Time to Normal or Fast Allows you to increase the level of contrast to provide sharper and more detailed image quality Press the o button to select the Dynamic Contrast On or Off NOTE Dynamic Contrast provides higher contrast if you select Game or Movie preset mode Press o to enable or disable DisplayPort 1 2 To use the DP MST Daisy Chain or HBR2 feature enable DP 1 2 NOTE Ensure your Graphics Card can support these features before selecting DP 1 2 Wrong setting may result in blank screen Some Graphics Cards do not support MCCS Monitor Control Command Set at DP 1 2 In these cases DDM Dell Display Manager may not run Reset Display Selec
30. k after you use the previous procedure check your video controller and computer because your monitor is functioning properly Built in Diagnostics Your monitor has a built in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor or with your computer and video card NOTE You can run the built in diagnostics only when the video cable is unplugged and the monitor is in self test mode 58 Troubleshooting To run the built in diagnostics 1 Ensure that the screen is clean no dust particles on the surface of the screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold Button 1 and Button 4 on the front panel simultaneously for 2 seconds gray screen appears YOUU A screens Carefully inspect the screen for abnormalities Press Button 4 on the front panel again The color of the screen changes to red Inspect the display for any abnormalities Repeat steps 5 and 6 to inspect the display in green blue black white and text The test is complete when the text screen appears To exit press Button 4 again If you do not detect any screen abnormalities upon using the built in diagnostic tool the monitor is functioning properly Check the video card and computer Common Problems The following table contains general information about common monitor problems
31. n No picture the LED light is white The picture cannot fill the height or width of the screen Possible Solutions Check the Aspect Ratio setting in the Display menu OSD Reset the monitor to factory settings Turn Off the monitor unplug the power cord plug it back and then turn On the monitor Check whether the OSD menu is locked If yes press and hold the button above the Power button for 10 seconds to unlock for more information see Lock Check the signal source Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard Check whether the signal cable is plugged in properly Re plug the signal cable if necessary Reset the computer or video player Due to different video formats aspect ratio of DVDs the monitor may display in full screen Run the built in diagnostics Troubleshooting 61 Universal Serial Bus USB Specific Problems Specific What You Symptoms Experience USB interface is USB peripherals not working are not working High Speed High Speed USB USB 3 0 5 0 peripherals interface is working slowly or slow not working at all Wireless mouse Do not respond is not working or responds or lagging Slowly Possible Solutions Check that your monitor is turned On Reconnect the upstream cable to your computer Reconnect the USB peripherals downstream connector Switch Off and then turn On the monitor again Reboot the computer Some U
32. nded 417 5 mm 16 43 inches Height compressed 371 6 mm 14 63 inches Width 245 0 mm 9 65 inches Depth 205 0 mm 8 07 inches Weight Weight with packaging 9 00 kg 19 80 lb Weight with stand assembly and cables 6 69 kg 14 72 lb Weight without stand assembly For wall 4 25 kg 9 35 lb mount or VESA mount considerations no cables Weight of stand assembly 2 10 kg 4 62 lb Front frame gloss Black Frame 876 1575 gloss unit U1 About Your Monitor 1 Environmental Characteristics Model U2415 Operating O C to 40 C 32 F to 104 F Non operating e Storage 20 C to 60 C 4 F to 140 F e Shipping 20 C to 60 C 4 F to 140 F Operating 10 to 80 non condensing Non operating e Storage 5 to 90 non condensing e Shipping 5 to 90 non condensing Altitude Operating 5 000 m 16 404 ft maximum Non operating 12 192 m 40 000 ft maximum Thermal dissipation e 255 91 BTU hour maximum e 78 63 BTU hour typical Power Management Modes If you have VESAs DPM compliance display card or software installed in your PC the monitor can automatically reduce its power consumption when not in use This is referred to as Power Save Mode If the computer detects input from the keyboard mouse or other input devices the monitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature VESA
33. necessary Press the Q button to increase the contrast and press the o button to decrease the contrast min O max 100 The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen Operating the Monitor 39 Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor Dell U2415 Energy Use Brightness Contrast v DisplayPort E Input Source Mini DisplayPort ee Color HDMI MHL 1 DD Display HDMI MHL 2 W Energy E Menu Personalize gt Others Resolution 1024x768 60Hz Maximum 1920x1200 60Hz DisplayPort Select the DisplayPort input when you are using the DisplayPort DP connector Press o to select the DisplayPort input source Mini Select the Mini DisplayPort input when you are using the Mini DisplayPort DisplayPort Mini DP connector Press o to select the Mini DisplayPort input source HDMI MHL Select the HDMI MHL 1 or HDMI MHL 2 input when you are using the 1 HDMI connectors Press o to select the HDMI MHL 1 or HDMI MHL HDMI MHL 2 input source 2 Color Use Color to adjust the color setting mode Dell U2415 Energy Use Brightness Contrast Input Color Format gt RGB E Input Source Gamma gt PC Preset Modes b Standard Display Reset Color Settings W Energy E Menu Personalize Ex Others C 23 Resolution 1024x768 60Hz Maximum 1920x1200 60
34. obile High Definition Link MHL Specific Problems Setting Up the Monitor 31 Organizing Your Cables After attaching all necessary cables to your monitor and computer See Connecting Your Monitor for cable attachment organize all cables as shown above Attaching the Cable Cover NOTE The cable cover is detached when the monitor is shipped from the factory 1 Fitthe two tabs on the bottom part of the cable cover to the groove on the back of the monitor 2 Press the cable cover till it snaps into place 32 Setting Up the Monitor Removing the Monitor Stand NOTE To prevent scratches on the LCD screen while removing the stand ensure that the monitor is placed on a soft clean surface K NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for the set up instructions To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 5 Lift the stand up and away from the monitor Removing the Cable Cover 1 Press the tab on the cable cover 2 Remove the two tabs on the bottom part of the cable cover from the groove on the back of the monitor Setting Up the Monitor 33 Wall Mounting Optional Screw dimension M4 x 10 mm Refer to the instructions that come with the VESA compatible wall mounting kit 1 Place the monitor panel on a soft cloth or cushion on a sta
35. onnected but the monitor screen remains dark run the monitor self test by performing the following steps 1 Turn off both your computer and the monitor 2 Unplug the video cable from the back of the computer To ensure proper Self Test operation remove all digital cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains white Also depending upon the selected input one of the dialogs shown below will continuously scroll through the screen Dell U2415 SS O NoHDMI MHL 1 Cable The display will go into Power Save Mode in 5 minutes www dell com support monitors or Dell U2415 O No HDMI MHL 2 Cable The display will go into Power Save Mode in 5 minutes www dell com support monitors or Troubleshooting 57 Dell U2415 Cm No Mini DisplayPort Cable The display will go into Power Save Mode in 5 minutes www dell com support monitors or Dell U2415 Gm O No DisplayPort Cable The display will go into Power Save Mode in 5 minutes www dell com support monitors 4 This box also appears during normal system operation if the video cable becomes disconnected or damaged 5 Turn Off your monitor and reconnect the video cable then turn On both your computer and the monitor If your monitor screen remains blan
36. onnector Pin Number 9 pin Side of the Connector VCC D D GND SSTX SSTX GND SSRX SSRX m OI O NO A AININ 22 About Your Monitor USB Downstream Connector Pin Number 9 pin Side of the Connector VCC D D GND SSTX SSTX GND SSRX SSRX m O O NO AT BR W PO USB Ports e 1 upstream back e 5 downstream back e Power Charging Port the port with lightning icon supports fast current charging capability if the device is BC1 2 compatible om NOTE USB 3 0 functionality requires a USB 3 0 capable computer om NOTE The monitor s USB interface works only when the monitor is On or in the power save mode If you turn Off the monitor and then turn it On the attached peripherals may take a few seconds to resume normal functionality LCD Monitor Quality and Pixel Policy During the LCD Monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at http www dell com support monitors About Your Monitor 23 Maintenance Guidelines Cleaning Your Monitor CAUTION Read and follow the Safety Instructions before cleaning the monitor N WARNING Before cleaning the monitor unplug the monitor power cable from the electrical outlet For best practices follow the instructions in
37. ows 8 1 1 For Windows 8 and Windows 8 1 only select the Desktop tile to switch to classic desktop 2 Right click on the desktop and click Screen Resolution 3 Click the Dropdown list of the Screen Resolution and select 1920 x 1200 4 Click OK If you do not see the recommended resolution as an option you may need to update your graphics driver Please choose the scenario below that best describes the computer system you are using and follow the given steps If you have a Dell desktop or a Dell portable computer with internet access 1 Goto www dell com support enter your service tag and download the latest driver for your graphics card 2 After installing the drivers for your graphics adapter attempt to set the resolution to 1920 x 1200 again om NOTE If you are unable to set the resolution to 1920 x 1200 please contact Dell to inquire about a graphics adapter that supports these resolutions If you have a non Dell desktop portable computer or graphics card In Windows 7 Windows 8 and Windows 8 1 1 For Windows 8 and Windows 8 1 only select the Desktop tile to switch to classic desktop Right click on the desktop and click Personalization Click Change Display Settings Click Advanced Settings Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel etc 6 Refer to the graphic card provider website for updated driver for exampl
38. r digital DP input 58 Dell U2415 Energy Use E Input Source e Color C Display W Energy a Menu Personalize gt Others e Resolution 1024x768 60Hz Maximum 1920x1200 60Hz Press the Q and o buttons to move between the setting options As you move from one icon to another the option name is highlighted See the following table for a complete list of all the options available for the monitor Press the o button once to activate the highlighted option Press Q and o button to select the desired parameter Press o to enter the slide bar and then use the Q and o buttons according to the indicators on the menu to make your changes Select the button to return to the main menu Operating the Monitor Icon Menu and Submenus Contrast Brightness Contrast Description Brightness Use this menu to activate Brightness Contrast adjustment Dell U2415 Energy Use O Brightness Contrast SO E Input Source ee Color Display W Energy 5 Menu Personalize Ex Others Resolution 1024x768 60Hz Maximum 1920x1200 60Hz Brightness adjusts the luminance of the backlight Press the Q button to increase the brightness and press the o button to decrease the brightness min O max 100 NOTE Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On Adjust the Brightness first and then adjust the Contrast only if further adjustment is
39. ream USB 3 0 ports on the monitor 3 Plug the power cables for your computer and monitor into a nearby outlet Turn On the monitor and the computer If your monitor displays an image installation is complete If it does not display an image see Universal Serial Bus USB Specific Problems 5 Use the cable slot on the monitor stand to organize the cables 30 Setting Up the Monitor Using the Mobile High Definition Link MHL kw IS kw E NOTE This monitor is MHL certified NOTE To use the MHL function use only MHL certified cable and source devices that support MHL output NOTE Some MHL source devices may take more than a few seconds or longer to output an image depending on MHL source devices NOTE When the connected MHL source device enters Standby mode the monitor will display black screen or show the massage below depending on MHL source device s output Dell U2415 Entering Power Save Mode To enable MHL connection please perform the below steps 1 2 Plug the power cable on your monitor into a AC outlet Connect the micro USB port on you MHL source device to HDMI MHL 1 or HDMI MHL 2 port on the monitor with a MHL certified cable See Bottom View for details Turn On the monitor and the MHL source device Select input source on monitor to HDMI MHL 1 or HDMI MHL 2 by using OSD Menu See Using the On Screen Display OSD Menu for details If it does not display an image see M
40. t this option to restore default display settings Settings Operating the Monitor 43 44 Power Button LED USB Dell U2415 O Brightness Contrast gt Input Source ee Color Display W Energy E Menu Personalize gt Others Resolution 1024x768 60Hz Energy Use Power Button LED b On During Active USB gt Off During Standby Reset Energy Settings Maximum 1920x1200 60Hz Allows you to set the power LED indicator On or Off to save energy Allows you to enable or disable USB function during monitor standby mode NOTE USB ON OFF under standby mode is only available when the USB upstream cable is unplugged This option will be greyed out when the USB upstream cable plugs in Reset Energy Select this option to restore default Energy settings Settings Operating the Monitor Menu Language Rotation Transparency Timer Lock Reset Menu Settings Select this option to adjust the settings of the OSD such as the languages of the OSD the amount of time the menu remains on screen and so on Dell U2415 Energy Use X Brightness Contrast Language gt English E Input Source Rotation ee Color Transparency gt 20 Display Timer b 20s W Energy Lock gt Unlock Menu Reset Menu Settings E Personalize Others Resolution 1024x768 60Hz Maximum 1920x1200 60Hz Language options set the OSD display to one of the eight languages English Spanish French
41. tness Contrast Button Sound gt Off E Input Source DDC CI b Enable Color LCD Conditioning gt Disable Display Reset Other Settings Energy Factory Reset Reset All Settings Menu Personalize Others Resolution 1024x768 60Hz Maximum 1920x1200 60Hz Button The monitor beeps every time a new option is selected in the menu Sound This feature enables or disables the sound 46 Operating the Monitor DDC CI DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance and etc to be adjustable via the software on your computer You can disable this feature by selecting Disable Enable this feature for best user experience and optimum performance of your monitor Dell U2415 Energy Use Brightness Contrast Button Sound E Input Source DDC CI Enable ee Color LCD Conditioning Disable C Display Reset Other Settings W Energy Factory Reset 5 Menu Personalize C 23 Resolution 1024x768 60Hz Maximum 1920x1200 60Hz LCD Helps reduce minor cases of image retention Depending on the degree Conditioning of image retention the program may take some time to run You can enable this feature by selecting Enable Dell U2415 Energy Use Brightness Contrast Button Sound E Input Source DDC CI ee Color LCD Conditioning Enable C Display Reset Other Settings v Disable W Energy Factory Reset Menu Personalize e Resolution 1024x768 60Hz Maximum
42. y 4 Follow the screen message to confirm selection of DP1 2 or DP1 1a Dell U2415 Please ensure your Graphics Card can support DP MST Daisy Chain HBR2 High Bit Rate before changing the monitor setting to DP 1 2 Incorrect setting may result in blank screen on monitor Dell U2415 DP MST HBR2 will be disabled for DP1 1a Confirm 28 Setting Up the Monitor B Monitor fails to show any content blank screen 1 Usethe Q and o button to highlight DisplayPort or Mini DisplayPort Input Source DisplayPort T v MiniDisplayPort amp HDMI MHL 1 gt HDMI MHL 2 gt 2 Press and hold the button for approximately 8 seconds 3 The DisplayPort configuration message will appear Dell U2415 DisplayPort 1 2 Enable Disable 4 Usethe Q button to enable DP1 2 or button to exit without making any changes Repeat the above steps to change the setting back to DP 1 1a if necessary CAUTION The graphics are used for the purpose of illustration only Appearance of the computer may vary Setting Up the Monitor 29 Connecting the USB 3 0 cable After you have completed connecting the Mini DP to DP DP HDMI cable follow the procedures below to connect the USB 3 0 cable to the computer and complete your monitor setup 1 Connect the upstream USB 3 0 port cable supplied to an appropriate USB 3 0 port on your computer See Bottom View for details 2 Connect the USB 3 0 peripherals to the downst
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