Remote Deposit User Guide
Contents
1. es Sok Pa TAGS i22037750 124456 500 UE Pa SETO9A i23303B87B 11356 A aS i22037750 EEFE 6 Place the check the scanner so it can be rescanned 7 Click Continue when the image is displayed 8 Click Next Summary if there are no more corrections to be made in this deposit You will be returned to the Open Deposits screen ANN TAYLOR 2719 CRANBERRY ST DALLAS TX 75287 PAY TO THE ORDER OF Test Check One Thousand Two Hundred Five Dollars And Zero Cents es 2 Fostoves ladudes Delais on back DEMO CHECK NO SIGNATURE REQUIRED n citi POE WebsObGOGhes 2208335 2362 Rescan by placing a check in the scanner Training Accountto Most Recent Scan Location p used for testing 5 1 458 61 Scanned 5 0 00 2902006 Status Images retrieved successfully Dri BET EE ETO meme generet N r Data Entry 0 0 00 2 peri OU DEMO CHECK NO SIGNATURE REQUIRED eu 01000060646 4504335 babe Next Summary Next Summar 12 CLOSING A DEPOSIT The user must be at the Open Deposit Summary screen to continue 1 Select the deposit or deposits to be closed by clicking the box to the left 2 Clic2. DEMO CHECK 3504335 Babe 21902008 j 128 11 du SUVS NO SIGNATURE REQUIRED Data Entry View DELETING A CHECK 1 Access Open Deposits screen 2 Select the deposit to be reopened by clicking on the box to the left of it 3 Click Open Existing Deposit Open Deposits Existing Deposits 10 49 32 9968426 11 13 2008 Deposit I 3 3 Checks 1 138 68 1 154 02 4 Click on the MICR field of the item to be deleted displayed on the Deposit View screen Place a check in the scanner to begin the process Show All Items 5 Show just the Problematic Items Show Items which Need Attention Customer ID Amount NEEMT i2305E A BALS 122037750 023055 500 Pa SETO9A 103050 1354 ids03 7750 zz gt AMA 1104335 1460 ET 5 Press Delete on the keyboard A message box will display 6 Select the option that defines how the deposit total will be affected by the deletion 7 Click OK if the deletion is to take place or Cancel EE E E zu LEL Delete Scanned Item Deae check reduce check count aed adjust deposit total downward by Delete check eth sdpstment t 10 8 Click Next Summary if there are no more corrections to be made in this deposit You will return to the Open Deposits screen Place a check in the scanner to begi
3. There are No Open Deposits to Display Create New Deposit Delete Existing Deposit Open Existing Deposit The New Deposits screen displays 5 Complete the displayed fields as follows Not all fields may be visible Location Select account for which batch is to be processed from drop down list or bypass if the location name is already displayed Payment Type Select the type of payment from the drop down list or use the default displayed Deposit Name System generated to include the date and time the batch is being created along with a unique batch id number Custom Batch Id If displayed this is a required field that needs to be a unique value each time Number of Checks Enter the number of checks in the batch Total Amount Enter the total amount of the batch This is a two decimal place field to include the decimal point Deposit Slip ID This may be a required or optional field depending on your requirements If displayed enter your assigned deposit slip ID or leave blank New Deposit Location Training Account to be used for testing and training Payment Type Mailed In Dropped Off v Deposit Name 11 35 19 2439084 10 22 2009 Deposit Custom Batch ID Number of Checks Total Amount Deposit Slip ID 6 Place the checks in the scanner feeder 7 Click Create Deposit 8 This is th
4. This is a summary report of all transactions currently in the system as of 9 23 2011 Transaction Status Summary Status tems Debits Credits Processed 24 36 722 11 3 Select the Remote Deposit menu option Check Processing Bulk Check Operations Void Resolve Approve Remote Deposit The device will initialize and the Open Deposits screen displays ADDING TO AN EXISTING DEPOSIT 1 Access Open Deposits screen 2 Select the deposit to be reopened by clicking on the box to the left of it 3 Click Open Existing Deposit Open Deposits Existing Deposits 10 49 32 9968426 11 13 2008 Deposit 1 3 3 Checks 1 138 68 1 154 02 3 4 Place the additional items in the scanner 5 Click Next Summary to return to the Open Deposits Summary page Place a check in the scanner to begin the process Show All Items 5 Show just the Problematic Items 1 Show Items which Need Attention MICR Customer ID Amount L 099005 ieeD377BD0 ie305B5 A L BHh5 ieeO37750 ie3h5b5 pr L h570HB 1 3203676 036558 pr 000350 ieeD37 750 MOOO p 1404335 1368 p Location Control Scanned Status Data Entry Training Account to Most Recent Scan be used for testing 5 1 458 61 5 0 00 Images retrieved successfully 0 0 00 AWM TAYLOR IDROMMAENTY CUA Tm Toms Test Check Pur TOT ORDER OF II rs And Zero C
5. there were duplicate items in the deposit or there were rejected items in the deposit The Deposit Results Report assists with determining the item that needs further attention From remotedeposit profitstars com To Cc Subject Remote Deposit Notification Alerting Service Remote Deposit Notification Your remote deposit in the amount of 121 08 has been received and successfully processed For additional information or if vou have questions about this deposit please follow these steps Sign on to your online account and select the Report tab Select the Deposit Results link Click Get Deposits Locate the Deposit created on 10 14 2008 3 20 24 PM in the amount of 121 08 Click the View link to view the individual items in the deposit 4 Wh Un Please understand that we cannot respond to individual messages through this email address It is not secure and should not be used for account related questions Message Id 25144 9696092 9 A deposit will be reopened if there are items that need to be rescanned When this occurs the user will need to correct the deposit and resubmit it for processing 15 DEPOSIT RESULTS REPORT The Deposit Results report is a date range report used to display a list of batches created using the Remote Deposit Capture application It can be used to monitor the status of current day batches and the items in the batches or look at previous days batches and item
6. Account This transaction processing status indicates a transaction has been returned because the account number was not valid or the account is closed The transaction will be charged back Other Check21 Returns This transaction processing status indicates a Check 21 transaction has returned with a reason of Signature Irregular Missing Endorsement or unreadable or Refer to Maker The transaction will be charged back Processed This transaction processing status indicates a transaction has been transmitted to the applicable network Changes cannot be made Resolved This transaction processing status indicates an individual with the organization has marked the item as resolved No further processing will occur Suspended This transaction processing status indicates the system has suspended a 21 transaction because the dollar amount or number of transactions exceeds the present limit Uncollected NSF This transaction processing status indicates the collection system was not able to recover the ACH NSF transaction The transaction will be charged back Voided This transaction processing status indicates an individual with the organization has marked the item as voided The transaction will not be processed SESSION TIMEOUTS The system will automatically log off a user who has been inactive for at least 30 minutes A Session Timeout Warning appears two minutes before the user is set to be logged out to give them opp
7. Week Sun Sat Last Month Last Week Mon Sun Last Week Sun Sat Next Week Mon Sun Next Week Sun Sat 6 Select a specific beginning date and time and insert into the Start Date field unless using the Quick Pick option You can type a date in the box provided or use the calendar drop down to select a date 7 Select a specific ending date and time and insert into the End Date field unless using the Quick Pick option You can type a date in the box provided or use the calendar drop down to select a date 8 Click Get Deposits A list of batches displays 17 Deposits matching your search criteria ACH ACH ACH C21 C21 C21 Total Total Deposit Deposit Deposit Deposit Deposit Deposit Deposit Deposit Date Count Amount Date Count Amount Count Amount Item Deposit Create Custom Deposit Your Your Received Received Details Detsis Date COCON Description Status Count Amount Count Amount Money MarMM 13 41 02 3495975 3 4 2010 market 3 4 2010 Deposit Rejected 1 1 000 00 1 1 000 00 0 0 00 0 0 00 0 0 00 Sandra s Sandra SRW 01 Deposited 3 11 2010 Demo With 1 1 000 00 2 1 115 34 3 12 2010 1 1 000 00 3 11 2010 1 115 34 1 115 34 001 3 11 2010 Deposit Account Adjustment Money 11 57 53 1781975 un 34 5 Ki j 11 17 20 3454902 3 18 2010 Savings test 01 3 18 2010 Deposit Deposited 1 1 000 00 1 1 000 00 3 19 2010 1 000 00 0 00 1 000 00 83 11 2010 44 Deposited 3 25 2010
8. Count This field contains the number of items you entered when creating the batch deposit 9 To Save the report go to Step 10 e View the deposit details go to Step 11 e View item details and or an image of the check go to Step 12 10 To save the list of deposits a Click Export Microsoft Office Excel Workbook xls Microsoft Office Excel Workbook xls CSV Comma delimited csv TSV Tab delimited tsv b Selecta file format c Click Save File Download Security Warning Do you want to open or save this file Mame RemoteDepositBatches tsy Unknown File Type From ssl selectpayment com While files from the Interet can be useful this file type potentially harm your computer IF do trust the source do open save this software What s the risk 19 11 Click the View link under the Deposit Details column to view the events the entire batch has been through Events for deposit 10 26 36 9032415 11 8 2011 Deposit Event User mem Dai Event NER Description 11 8 2011 11 14 AM 11 98 2011 11 14 11 8 2011 10 44 AM 11 98 2011 oe E 11 5 2011 Tp 10 44 AM NeedsNoAttention RD ProcessedWithAdjustment Adjustment amount 1450 20 Notes Incorrect Depos Deposit adjusted by 1 450 20 HeedsBalancing Amounts and counts don t match 12 Click the View link under the Item Details column to view the individual trans
9. Savings With 1 4 740 00 1 47 40 0 00 3 25 2010 47 40 47 40 011 3 25 2010 Deposit Adjustment Midrosoft Office Excel Workbook xls Step 12 Step11 Step 10 DEPOSIT RESULTS REPORT FIELD DEFINITIONS LISTED ALPHABETICALLY ACH Deposit Amount This field contains total amount of the ACH items in batch deposit ACH Deposit Count This field contains the number of ACH items in batch deposit ACH Deposit Date This field contains the deposit date of the ACH items within batch deposit C21 Deposit Amount This field contains the total amount of the Check 21 Image Replacement Document IRD items in the batch deposit C21 Deposit Count This field contains the number of Check 21 Image Replacement Document IRD items in the batch deposit C21 Deposit Date This field contains the deposit date of the Check 21 Image Replacement Document IRD items within the batch deposit Create Date This field contains the date the batch deposit was scanned Custom Batch ID This is a Remote Deposit Capture option that if enabled will display a required field on the New Deposit screen and be reflected on the Deposit Results Report The field will contain a unique label for a batch deposit processed Deposit Details This field contains a link to the list of steps the batch deposit has taken and who processed it Deposit Slip ID This is a Remote Deposit Capture option that if enable
10. actions that make up the deposit Any items that need to be rescanned or that have been rejected will be highlighted in red Deposit Sequence Item Customer Item Date Status Name SET view image 1 11 2 2011 Deposited 211274557 RXXXXX1140 view image 2 11 2 2011 Deposited 211272520 amp XXXXXX 044 view image 3 11 2 2011 Deposited 211274492 999 wew image 5 11 2 2011 Deposited 2112875850 XXXXXX5385 view image B 11 8 2011 Deposited 211274557 XXKXXXX 125 a Click Image under the Deposit Item column to view a copy of the front and back of the check Click Print located in the upper left comer if desired Click View under the Deposit Item column to look at item detail information Batch Details This page displays specific details of an individual batch item Sequence 1 Routing Account 2211274557 XXXXXX1140 Check 4432 Amount 1 355 82 Status Deposited Item Date 11 8 2011 10 27 38 AM Amount Source Read Image Quality Pass Pass Rescan Count 0 Show Event History 20 d Click Show Event History to view the automated steps and processes that the transaction has gone through Event History Event Date Event Application icta aeo Description ID Name 11 8 2011 11 14 AM SentToTransactionProcessing Remote Batch Deposit 1 11 8 2011 10 28 AM CARReco Orbograph 1 1355 89 11 2 2011 10 27 CheckDecisionPerformed Remote Batch Deposit 1 11 8 2011 10 27 AM C
11. ccount to be used for testing and training Yes ma 7 ROLE DESCRIPTIONS LISTED ALPHABETICALLY Accounting The full Accounting role allows a user to run reports balance all checking and credit card transactions look at transaction details edit transitions look at check images and monitor and research transactions Accounting Approve Check Only This role is used in conjunction with the Dual Authorization feature If utilizing this feature a user will need to be assigned this role if they will be the secondary person that can approve the original processor s transactions those in the Awaiting Approval status Accounting Limited Functionality A user with the Limited Functionality Accounting role will not have access to the Transaction Status Summary Credit Card When enabled the user is able to process scanned and card not present credit card transactions Customer Services The Admin enables this privilege to make approved roles available Edit ACH Opt Out The user can add to and or edit the ACH Opt Out list 25 Preauthorized Recurring Credit This role when enabled allows the user to set up recurring ACH credits which customers can use to pay their creditors Note This feature should not be used for payroll Preauthorized Recurring Debit This role when enabled allows the user to set up customer authorized recurring ACH debits or payment plans Preauthorized Single Credits When enabled a one tim
12. d and not a static value will display a field on the New Deposit screen and be reflected on the Deposit Results Report This field can contain either predefined or optional values to be applied to the virtual deposit slip Deposit Status This field contains the status of the entire batch deposit at the time the report is generated o Deleted This deposit status indicates the entire deposit has been deleted by someone in your organization prior to closing it The deposit may not be deleted once it has been closed None of the items will be sent to transaction processing o Deposited This deposit status indicates all items have been processed successfully and the deposit is in balance with no discrepancies or errors These items are now in the approved status and an E mail notification has been sent o Deposited with Adjustment This deposit status indicates one or more of the items within this deposit caused an adjustment to the total deposit amount The transactions have been sent to transaction processing with the adjusted deposit amount An E mail notification has been sent o Open for Scanning This deposit status indicates a deposit has been created and is open to scan Items can be scanned into this deposit until it is closed o Partial Deposit This deposit status indicates one or more of the items was removed from the deposit due to a duplicate or rejected item The deposit has been sent to transaction processing with the deposit total m
13. e Re key your New Identification Response Click Update a If your answers agree they will disappear from the screen b If your answers don t agree retype them again then click Update My Settings Allows the userto change certain aspects of their account Create Update Authorized Caller Identification Phrase and Response Identification Phrase Sac Enter New Identification Respons Confirm New Identification Respons Oo Select What iz your mothers maiden name What the name of the county or parish where you were born What the name of the high school you last attended CREATING A NEW DEPOSIT This task explains how to create a new deposit 1 Login to Online Banking and select Remote Deposit 2 Click the Transactions tab 3 Skowhegan Integrity ee Community Home Transactions Admin Heports c S Welcome You are currently logged in to the Skowhegan Savings Bank ME online system Current Transaction Summary This is summary report of all transactions currently in the system as of 9 23 2011 Transaction Status Summary Status tems Debits Credits Processed 24 36 722 11 3 Select the Remote Deposit menu option on the left Check Processing Bulk Check Operations Void Resolve Approve This causes the scanning device to initialize and the Open Deposits screen displays 4 Click Create New Deposit Open Deposits
14. e Data Entry View where you can enter additional information about your customer the transaction or both This information is optional and you can decide which if any fields to populate Use the left and right arrows to scroll through each check in the batch When you are finished proceed to Step 9 Payment Origin Mailed In Customer Number eid Name On Account 3 Customer Optional Field 1 Customer Optional Field 1 Transaction Optional ield a iel Transaction Optional Field 1 WS ALLEM TH 75200 Demo Check Transaction Optional eid 1 Description First Name Last raone Quency Butler 25 157 Address Suite Apt 2 SEVO UORMQIS ANG aws City State ZipiPostak Country NO SIGNATURE REQUIRED Daytime Phone Ex Evening Phone 0122037706 4110001146 E t Driver s License o 123540t 122037760t 1110001110 Location Control Scanned Status Data Entry Training Account to Most Recent Scan 5 1 458 61 5 253 61 Images retrieved successfully 0 0 00 DEMO CHECK uec WRRDIEOEUC 4408335 1362 9 This is the Deposit View which displays the MICR lines of each check scanned You may see items highlighted in yellow red or wit
15. e manual ACH credit or partial refund can be created or the customer can create a payment to one of his creditors Preauthorized Single Debits When enabled a one time customer authorized manual ACH debit can be created QB Admin This role when enabled allows the user to set up the link to their QuickBooks account and export their transaction files to QuickBooks Refund This role allows the user to create refunds complete reversals of already processed ACH transactions Remote Deposit EPSON This role when enabled allows the user to process batches of checks using the Epson CaptureOne scanner Remote Deposit Capture or Remote Deposit Capture MVX This role when enabled allows the user to process batches of checks using the high speed MyVision X or VX scanner Unisys or Panini Remote Deposit Capture RDM This role when enabled allows the user to process checks using the single feed check scanner Remote Deposit TS230 This role when enabled allows the user to process batches of checks using the TS230 scanner RTG User If enabled third party vendor files will be sent through the Real Time gateway Scan Check Merchant Capture When enabled this role allows the user to process checks through the single feed check scanner RDM and edits transaction detail Telephone Payment When enabled a user can create a customer authorized manual ACH payment received via the telephone View ACH Opt Out A user can only view a li
16. f 3 Skowhegan Savings Remote Deposit Capture User Manual SkowheganSavings com 800 303 9511 Table of Contents ACCESSING REMOTE DEPOSIT 2 IDE mre usd PHRASE c 2 CREATING NEW DEPOSIT btt A ac dno beers quid IR od ID dida d 4 OPENING AUN EXISHNG buc qub aoa Rol ROU 8 ADDING TO AN EXISTING DEPOSIT eie Ent 9 DELETING A C IEC I dq 10 eS CA ININIING A GIVE CK dumm A 11 CE INOA DEP O T T 13 OFLE TINGA DEPE IT 14 ETE A E A EE O EE I E 15 DEP Ooi ee UET REPOR EE E E 16 DEPOSIT RESULTS REPORT FIELD DEFINITIONS LISTED 18 ITEM STATUS DESCRIPTIONS LISTED ALPHABETICALLY eeeeeeeeee eene 21 ES AON Mihuiz8i4y p E 22 ADMINISTRATOR FUNGTION S m 23 ADDING EDITING A USER 23 USER SETTINGS FIELD DESCRIPTIONS LISTED ALPHABETICALLY eeeeeeeeee eene 24 ROLE DESCRIPTIONS LISTED ALPHABETICALLY eeeeeee eene nnn nnn nnn nnn nnn nnn nnns 25 ACCESSING REMOTE DEPOSIT Your Administrator is responsible for assigning necessary permissions and roles to permit Remote Deposit access 1 Access www
17. h question marks Verify that images captured are clear and complete Rescan item s if needed 6 Place a check in the scanner to begin the process Show All Items 5 Show just the Problematic Items 1 Show Items which Need Attention MICR Customer ID Amount 1909 ireD377BD 3056 PE 422037760 423656500 PSS 5 70HB 1 3203876 3556 eds ieeD3775D WOOO 5501335 dh PE Training Account to be used for testing Control 5 1 458 61 Scanned 5 0 00 Location Most Recent Scan Status Images retrieved successfully Data Entry 0 0 00 DEMO CHECK 100413350 iih 10 Click Next Summary The Open Deposits Summary screen displays Open Deposits Summary Existing Deposits Status J 11 05 26 0069075 5 11 2011 Deposit Open 5 5 Checks 1 458 61 1 458 61 Open Deposit Delete Deposits Close Deposits Create New Deposit OPENING AN EXISTING DEPOSIT A user can add items to any deposit that is still open and displayed on either the Open Deposits or Open Deposits Summary Screens 1 Login to Online Banking and select Remote Deposit 2 Click the Transactions tab 3 Skowhegan WM rorem om Integrity Community Home Transactions Admin Reports cU Welcome You currently logged in to the Skowhegan Savings Bank ME online system Current Transaction Summary
18. information to online banking Customer Services This privilege allows a user to access the customer site to perform their assigned duties Delete User This button will remove a user s profile and deactivate them from accessing the system Dual Auth Amount This field contains the single transaction dollar limit for this user Optional Dual Auth Status This field contains the action to be taken when a transaction exceeds the set Dual Auth Amount o Declined All transactions above the amount will be rejected Approved All transactions will be approved o Awaiting Approval Someone with more authority will need to approve the transaction to be processed O Email Address This field contains the user s email address It is used for sending a temporary password if the original is forgotten and for receiving Remote Deposit Capture deposit notifications Enabled This field contains a check mark if the user is to have access to the system Unchecked a user is disabled and cannot access the system Full Name This field contains the first and last name of the user This filed will be displayed in the upper right corner of the screen just below the company name It is also included in any audit trail records of transactions the user may have created or edited Location Name This column lists the account or location name s for which the customer wants deposits created Reset Password This button is used to provide a temporary pa
19. inus the items that will not be processed An E mail notification has been sent o Rejected This deposit status indicates the entire deposit has been rejected A deposit is rejected when the adjustment amount exceeds the adjustment limit assigned by the bank or when all items within the deposit are rejected possibly due to all being duplicates 18 o Submitted This deposit status indicates the deposit has been closed and the items are being reviewed for accuracy and errors Once finished the status of the items will change to one of the statuses defined previously Description This field contains the Deposit Name which is made up of the date and time the batch was created surrounding a unique system assigned batch Id Item Details This field contains a link to a list of the individual checks that make up the batch deposit and their respective statuses Location This field is found on the New Deposit screen and Deposit Results Report that contains the account location to be credited with the payment Received Amount This field contains the amount of the deposit after review Received Count This field contains the number of items identified in the deposit after review Total Deposit Amount This field contains the total amount of the deposit Total Deposit Count This field contains the total number of items in the deposit Your Amount This field contains the amount of the deposit you entered when creating the batch deposit Your
20. k Close Deposit s Open Deposits Summary Existing Deposits Status 11 05 26 0069075 5 11 2011 Deposit Open 5 5 Checks 1 458 61 1 458 61 Open Deposit Delete Deposit s Close Deposit s Create New Deposit Note The Deposit will remove from view and has been sent for processing No further changes can be made Deposit details and status may be accessed through Reports 13 DELETING A DEPOSIT The user must be at the Open Deposit Summary screen to continue 1 Select the deposit or deposits to be deleted by clicking the boxes to the left 2 Click Delete Deposit s Open Deposits Summary Existing Deposits W 11 05 26 0069075 5 11 2011 Deposit 5 5 Checks 1 458 61 1 458 61 Open Deposit Delete Deposits Close Deposits Create New Deposit Note Once deleted a deposit cannot be accessed or recalled 14 NOTIFICATIONS This topic explains about the email notifications available to be sent upon reconciliation of a closed batch Notifications are used by the Remote Deposit Capture application to let users know when the deposit has completed the MICR repair CAR LAR keying and or balancing steps and the status of the deposit An E mail is sent to the user who created the deposit along with any other interested parties designated A notification will inform the user whether the deposit was approved without any errors approved with adjustments rejected an item needs rescanning
21. n the process Show All Items 5 Show just the Problematic Items 1 Show Items which Need Attention Customer ID Amount 99005 eeOd3 7 TED kr3 0O56 AGG5 iss 037750 2a456 500 5205335 360 4 Training Account to Most Recent Scan be used for testing 5 1 458 61 r Data Entry View AWM TAYLOR 5 0 00 LAE UE TET 2192008 Images T me Test Chack sim uccessfully Thasxisd Ses ondrad E And Zero Cent a SOS t rouse 0 0 00 f uuo DEMO CHECK NO SIGNATURE REQUIRED Hest Summan RESCANNING A CHECK A check that may have jammed piggybacked or the image quality was bad during scanning may need to be rescanned to obtain a better image When this occurs a notification will be sent to the user and the deposit will be reopened 1 Access Open Deposits screen 2 Select the deposit to be reopened by clicking on the box to the left of it 3 Click Open Existing Deposit Open Deposits Existing Deposits 10 49 32 9968426 11 13 2008 Deposit t 3 3 Checks 1 138 68 1 154 02 3 11 4 Click the image of the check to be rescanned to the left of the MICR line field on the 5 Deposit View screen Place a check in the scanner to begin the process Show All Items 5 Show just the Problematic Items Show Items which Need Attention Customer ID Amount C S3IHHOhNS
22. ny v 3 Savings zi Integrity Trust Community Home Transactions Admin Reports FAQ s My Settings Logout Welcome 3 Click Add User located in the navigation links on the left Or click List Users to edit an existing user User Admin List Users Add User Add RTG User List Deleted Users 4 Fillin the required fields 23 Update User Settings UserLocatio SSS Email Address Dual Auth Amount Dual Auth Status Appraved Enabled Authorized Caller Temporary 5542 Privileges for this User Enabled Privilege Description F Customer Services User can add edit Customers create payments and run reports Locations for this User Enabled Location Name Location Enabled a 4 USER SETTINGS FIELD DESCRIPTIONS LISTED ALPHABETICALLY Administrator This is the value defaulted in the Full Name field for an Administrator of a site Admin This is the User Name assigned to the person who will have the authority to add edit and delete users along with assigning them their roles responsibilities when working with the system This user name should not be changed Authorized Caller This field designates whether a user has permission to contact Customer Support Auto Disable This field is not used at the present time Cash Mgmt ID This field is required for single sign on internet banking users only It contains the user s login
23. ortunity to remain logged in Session Timeout Warn eU Session Timeout Warning For your protection your session is aboutto be timed out due ta inactivity Click OK if you would like to continue working Time Remaining 1 min 47 secs e Ifthe user clicks OK on the warning screen within the two minute grace period the session period will restart e Ifthe warning appears and no action is taken a The warning closes automatically at the end of the two minute grace period b Thesession times out c Theuser s browser session is automatically redirected to the Logout screen This indicates the session timed out due to inactivity 22 ADMINISTRATOR FUNCTIONS The appointed Online Banking Administrator for the company is responsible for assigning Remote Deposit permissions to other individuals Any password updates edits or deletions of user permissions or access IDs must be performed by the Administrator ADDING EDITING A USER As the administrator of the site you are responsible for setting up the user profile for each of your employees including yourself if applicable that will be accessing the system Whether that employee will be processing transactions or just generating reports and doing research each user should have their own login for security purposes You should still be logged in as Admin under the Admin tab 1 Access Remote Deposit 2 Select Admin menu option Skowhegan arch Last Compa
24. reated Remote Batch Deposit 328549 ITEM STATUS DESCRIPTIONS LISTED ALPHABETICALLY Approved This transaction processing status indicates payment information has been verified and a transaction will be processed later This is the only status that does not subscribe to the rolling 60 day rule Awaiting Approval This transaction processing status indicates payment information has been verified but a secondary individual with the organization must approve the transaction before processing Awaiting Capture This status does not apply Collected This transaction processing status indicates the collection system has recovered funds for an ACH NSF transaction Declined This transaction processing status indicates a transaction has been declined by the system The transaction will not be processed Disputed This transaction processing status indicates an account holder has disputed the transaction The transaction will be charged back Error This transaction processing status indicates an internal error has occurred in the system Please contact customer service In Collection This transaction processing status indicates an ACH NSF transaction is in the collection system Additional attempts are being made to recover funds plus any applicable fees In Research This transaction processing status indicates a transaction has returned and further research is required to determine the reason of the return nvalid Closed
25. s 1 Login to Online Banking and select Remote Deposit 2 Click the Reports tab grown Sko 5 Scarch Last Company Name v H pi Tiat Craii I I Welcome You are currently logged in to the Skowhegan Savings Bank ME online system News Current Transaction Summary This is 2 summary report of all transactions currently in the system as of 9 23 2011 Transaction Status Summary Status Items Debits Credits Processed 24 36 722 11 3 Click Deposit Results Remote Deposit Capture Reports Report Name Deposit Results umm My Reports Report Name No records to display New Report Shared Reports Report Name Owner No records to display New Shared Report Report Type Action Report Type Action 16 4 Select a specific location or All Locations from the Location field drop down Deposit Results This page displays a list of the deposits made via Remote Deposit Go Back Location v SELECT SELECT All Locations Lindas Demo Account Lindas Demo Too Training Account to be used for testing and training 5 Quick Pick options are predefined day ranges Using this filter will automatically populate the Start Date and End Date fields with the proper dates Select a Quick Pick option from the drop down list or leave the default set to Custom if not using this option Custom Today Tomorrow Yesterday This Month The Week Mon Sun This
26. skowsavings com 2 Click the green Login button Online Banking Login to your account 3 Enter your assigned Online Banking ID and Password dual login may be required 4 Click Remote Deposit from the Account Summary sub menu Accounts My Online Banking Account Summary Remote Deposit 5 Anew window will open for Remote Deposit IDENTIFICATION PHRASE An Identification Phrase and Response is required for all users who have been designated as an Authorized Caller by their administrator Only those users designated as Authorized Callers will be allowed to contact customer support for any assistance The Identification Response will be requested of all Authorized Callers prior to providing any support Unauthorized callers will be directed back to their financial institution 1 Click My Settings ME es Skowhe a Savings SAIL Sears LssiComsany ane Integrity Trust C mmunity Home Transactions Admin Reports FAQ s My Settings Logout Welcome You are currently logged in ta the Skowhegan Savings Bank ME online system News Current Transaction Summary This is a summary report of all transactions currently in the system as of 9 23 2011 Transaction Status Summary Status Items Debits Credits Approved Processed 24 35 722 11 Collected Awaiting Capture Awaiting Approva Select an Authorized Caller Identification Phrase from the drop down box Enter a New Identification Respons
27. ssword to a user who has either 24 forgotten theirs or locked themselves out of the system Temporary Password This field contains the system provided temporary password for a user to log into the system with either for the first time or any time it has been reset User Location This is an optional informational only field that can remain blank User Name This field contains the user s login information This 15 a required field and is not case sensitive 3 Clickthe Customer Services privilege box for all employees in order for them to access the application 4 Click Update This will bring up the Roles within the Customer Services Privilege and Locations for this User sections Only the roles for which your site is set up will be listed 5 Enableonly the role or roles that the employee will need to perform their job A list of common roles and their functions can be found in the G ossary of Terms section at the end of this manual Roles within the Customer Services Privilege Enabled Role Name Description Scan Check Scan Check Accounting All reporting functionality LI Remote Deposit w T5230 Remote Deposit wTS230 LI Remote Deposit Capture Remote Deposit Capture Remote Deposit Capture w RDM Remote Deposit Capture w RDM LI Remote Deposit Capture w Epson Remote Deposit Capture w Epson Locations for this User Enabled Location Name Location Enabled Lindas Demo Account Yes C Lindas Demo Too Yes Training A
28. st of their customers who have opted to not have their transactions processed as ACH View ACH Opt Out Account The user can view add to and or edit the ACH Opt Out list as wells see their customer s complete account number instead of just the last 4 digits View Batch Images aka View Debits amp Credit Report When enabled the user will have access to the batch image file to print save or view Enable any location account or locations for which the employee will be processing transactions or accessing reports Click Update If adding more users you will need to click List Users on the Navigation links to the left before selecting the Add Users option again This step will need to be taken between each new profile being added 26
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