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Business Online Banking USER`S MANUAL

1. Existing Batch MONTHLY BILL v New Batch Single Payment Payor Account Information Enter the payor account information in the fields provided below Use Existing Account Enter New Account To Account Account Type Checking Routing Number 26 Quickly and easily make a single ACH Debit receipt to an existing recipient in the system If no recipient is selected from the drop down recipient information may be entered manually but will not be saved for later LISE Payor Select a payor from your list Payor No Recipient Payor Information Payment Information Enter or modify the payor information Enter the payment information for this receipt LJ Send E Mail Notification Effective Date 6 17 2012 Payor Account Information Enter the payor account information for the account to E lte be debited Ppp O ccnp Fromaccount Jmem iaddendm O Account Type Checking A Routing Number Enter Payment Frequency Continue 9 Payor Select the Payor from the drop down menu Payor and Payment information will prefill 10 Payment Information a Amount Verify the amount is correct if not please change it to the correct amount b Memo Addendum Optional information that might be included with the transaction 9 Enter Payment Frequency If you wish to make this a recurring debit click on the maximize box If this will be a one time debit skip to step number 19 Enter Payment
2. Please select the type of Recipient this is Street 1 Optional for ACH Enter street address Street 2 Optional for ACH Enter any additional information such as Suite etc City Optional for ACH Enter City State Optional for ACH Select their State of residence Postal Code Optional for ACH Enter zip code j E mail Optional for ACH Enter email address k Send E Mail Notifications Optional If you wish to send emails when an ACH Wire transaction is initiated place a check mark in the box ADD NEW RECIPIENT View and manage recipients you have created 70 00200 Double click on recipient to review recipient details and associated payment relationships To manage recipients choose an action from the drop down box select a recipient if editing or deleting and press submit Recipient Information Manage Payments Enter information for this recipient This section lists the payments for this recipient Name SS AddPayment amp e Display Mame international Recipient Oo To create a payment click Add Payment Individual Company street 1 Street 2 City state Texas wi Postal Code C Send E Mail Notifications 5 To save this new Recipient without adding it to a template click the Submit button OR 6 To save and add this Recipient to an ACH or Wire Template ADD NEW RECIPIENT View and manage recipients you have created Double click on recipient to review recipient det
3. OR double click on the Recipient MANAGE RECIPIENTS This page lists the recipients that you have created To manage recipients double click on the recipient or click on Add Recipient to add anew one EB Add Recipient M Display Name E Mail Address 4 The Edit Recipient Screen will appear Select the Template you wish to delete then click on gd icon Delete Payment under Manage Payments 5 A confirmation box will appear asking if you are sure you wish to delete the selected recipient Click OK to delete Last update 03 10 2014 18 ACH Single Payment The Single Payment ACH enables you to easily send money to a single recipient There are two ways to make an ACH Single Payment Single Payment no existing Recipient 1 Select the BUSINESS menu on the left and then click on Single Payment SINGLE ACH PAYMENT Quickly and easily make a single ACH payment credit to an existing recipient in the system If no recipient is selected from the drop down recipient information may be entered manually but will not be saved for later USE Recipient Select a recipient from your list Recipient No Recipient Recipient Information Payment Information Enter or modify the recipient information Enter the payment information for this recipient Send E Mail notification Effective Date 6 14 2013 Recipient Account Information Enter the recipient account information for the account halal E to be credited Ppp
4. One Time Recurring Frequency Initiate the payment every week Recur By Initiate the payment every week s L Sunday L Monday Tuesday L Wednesday Thursday LJ Friday Start Date 64 2013 Saturday No end date End after payment s End on 6 14 2013 Continue Help One Time or Recurring Select Recurring m Frequency Select if this will be a Weekly or Monthly Payment Determine if it will initiate every week month or enter the number of weeks months Select the Recur By option n Start Date Select the effective date this this Recurring payment should start Must be at least 1 business day before 3pm ET o No end date End after End on Determine when you wish the Recurring payment to end Click Continue 7 To send the ACH payment click on the Approve button It will ask you to Choose the delivery channel in which you would like to receive the Secure Access Code from your contact preferences below gt Approve CH Draft e Cancel SS _ 8 Click on the Send button the screen will change to ask you to enter the Secure Access Code Once you receive the text message or phone call with the Secure Access Code enter the code and click the OK button Your payroll should now be Authorized Last update 03 10 2014 20 Single Payment existing Recipient 1 Select the BUSINESS menu on the left and then click on Recipients 2 Either double click on the Recipient you wish to make
5. Select Recurring b Frequency Select if this will be a Weekly or Monthly Payment Determine if it will initiate every week month or enter the number of weeks months Select the Recur By option c Start Date Select the effective date this this Recurring payment should start Must be at least 1 business day before 3pm ET d No end date End after End on Determine when you wish the Recurring payment to end Last update 03 10 2014 34 10 11 12 13 14 15 Pay Select Recipients you wish i Select or Import Batch Payment Information to pay by clicking in the check box select an existing batch payroll template or browse to Enterthe payment information for this batch payroll under Pay or click the Select All import a NACHA formatted file request button to pay all employees Batch Pay from Notify If you wish to send email meet Brose From Account notifications of the payments Effective Date click in the check box under Notify les Sorted By Allows you to sort Enter Payment Frequency Recipient list by Name Account al Sorted By Name A on top Number J Depp A on top Allows you to change 56 Checking 272484694 how the list is sorted gene ae Amount Allows you to change EET amount paid to Recipients Number of Payments 0 Total Amount 0 00 Addenda Optional information Submit that mig ht be included with the NOTE Fields marked with an asterisk are required transaction O
6. f Name Enter in the individual or business name E Mail If you wish to send an email alert click on the Send E Mail notification and then enter the email address next to E Mail From Account The Payors checking savings loan account number Account Type Select what type of account it is Routing Number Enter the ABA Routing Transit number nt Information Pay To Select the company name you wish to deposit to To Account Select the checking account were the funds will be deposited to Effective Date The date the payment will be debited Must be at least 1 business day before 3pm ET Amount Enter the amount you wish to debit the Payor PPD CCD If you are debiting an individual select PPD If you are debiting a business select CCD Memo Addendum Optional information that might be included with the transaction 5 Enter Payment Frequency If you wish to make this a recurring debit click on the maximize box If this will be a onetime payment skip to step number 6 Last update 03 10 2014 24 D gt Enter Payment Frequency Enter Payment Frequency Choose the frequency that you wish to associate with this payment If you choose to draft a recurring payment you will be required to fill in the appropriate fields below O One Time Recurring Frequency Weekly Payment d Initiate the payment every week Recur By Initiate the payment every week s L Sunday C Monday Tuesday
7. recipient information may be entered manually but will not be saved for later use Recipient Select a recipient from your list Recipient No Recipient wi Beneficiary Information Payment Information Enter or modify the beneficiary information in the Enter the payment information for this recipient in the fields provided below fields provided below Name nt Pay from Choose a subsidiary Postal Code Message to Beneficiary C Send E Mail Notification Beneficiary Financial Institution Intermediary Financial Institution Enter or modify the beneficiary financial institution If an intermediary financial institution will be used for information in the fields provided below this payment enter the information below To Account Use Intermediary Institution Account Type Routing Number Mame Street 1 street 2 City PostalCode sd Enter Payment Frequency 2 Beneficiary Information Fields with are required to be completed a Qroeoo Name Enter the beneficiaries name Street 1 Enter the beneficiaries street address Street 2 Enter any secondary street information here if necessary City Enter beneficiaries city State Select beneficiaries state Postal Code Enter beneficiaries zip code Send E Mail Notification If you wish to send the beneficiary an email when the wire is approved click on the check box then next E Mail enter the beneficiaries emai
8. to complete and authorize some transactions over your mobile device If you want to be able to transfer funds over a mobile device you should establish your MAC from the Mobile Authorizations tab This code may also be used to approve payments that others may request you to authorize over your phone once you set up your mobile authorization preferences Mobile Authorization Preferences Mobile authorization lets you manage your online banking payments and transfers on the go using your mobile phone Once you establish your mobile authorization settings you will be added to a list of eligible approvers when another user in your company or household wants to send you an authorization request Mobile authorization workflow is as follows A user executes a payment and from the Submit Transaction page sends a mobile authorization request to one or more eligible approvers All approvers are displayed However only those that are eligible to receive the mobile authorization request would be selectable To receive the authorization request the following must be true e The person executing or drafting the payment must be in the same company or household as the requested approver s e The approver s must have the rights and limits to approve the payment The approver s have already established the mobile authorization preferences and set a MAC Clicking Send will 1 draft the payment and 2 send the mobile authorization request to all checke
9. vwednesday Thursday C Friday Start Date 6 14 2013 LJ Saturday No end date End after payment s End on 6 14 2013 Continue Help a One Time or Recurring Select Recurring b Frequency Select if this will be a Weekly or Monthly debit Determine if it will initiate every week month or enter the number of weeks months Select the Recur By option c Start Date Select the effective date this this Recurring debit should start Must be at least 1 business day before 3pm ET d No end date End after End on Determine when you wish the Recurring debit to end Click Continue To send the ACH debit click on the Approve button It will ask you to Choose the delivery channel in which you would like to receive the Secure Access Code from your contact preferences below Z e Approve CH Draf e Cancel Ka E mg Click on the Send button the screen will change to ask you to enter the Secure Access Code Once you receive the text message or phone call with the Secure Access Code enter the code and click the OK button Your payroll should now be Authorized Last update 03 10 2014 25 Single Collection existing Recipient 1 Select the BUSINESS menu on the left and then click on Recipients 2 Either double click on the Recipient you wish to debit or click on their name once and then click on the Edit Recipient button P Add Recipient m 3 Once the EDIT RECIPIENT screen appears click on the Add
10. Approve 3 Draft Ei Cancel 12 Click on the Send button the screen will change to ask you to enter the Secure Access Code Once you receive the text message or phone call with the Secure Access Code enter the code and click the OK button Your payroll should now be Authorized Last update 03 10 2014 23 ACH Single Collection ACH Debit The Single Collection ACH enables you to easily draft money from a single recipient There are two ways to make an ACH Single Collection Single Collection no existing Recipient 1 Select the BUSINESS menu on the left and then click on Single Collection Quickly and easily make a single ACH Debit receipt to an existing recipient in the system If no recipient is selected from the drop down recipient information may be entered manually but will not be saved for later USE Payor Select a payor from your list Payor Mo Recipient Payor Information Payment Information Enter or modify the payor information Enter the payment information for this receipt Name ParTo Te Account Send E Mail Notification Effective Date 6117 2013 Payor Account Information Enter the payor account information for the account to En dk be debited PPD CCD From Account Memoraddenaum OOO O Account Type Checking Enter Payment Frequency Continue 2 Payor No Recipient should be selected 3 Payor Information a b C d e 4 Payme a b C d e
11. Frequency Enter Payment Frequency Choose the frequency that you wish to associate with this payment If you choose to draft a recurring payment you will be required to fill in the appropriate fields below One Time Recurring Frequency Weekly Payment v Initiate the payment every week Recur By Initiate the payment every week s C Sunday Monday Tuesday vednesday J Thursday L Friday Start Date 6 14 2013 LJ Saturday No end date End after payment s O End on Continue Help a One Time or Recurring Select Recurring b Frequency Select if this will be a Weekly or Monthly debit Determine if it will initiate every week month or enter the number of weeks months Select the Recur By option Last update 03 10 2014 27 c Start Date Select the effective date this this Recurring debit should start Must be at least 1 business day before 3pm ET d No end date End after End on Determine when you wish the Recurring debit to end 10 Click Continue 11 To send the ACH debit click on the Approve button It will ask you to Choose the delivery channel in which you would like to receive the Secure Access Code from your contact preferences below Omen ei Approve CH Bei Cancel KE 12 Click on the Send button the screen will change to ask you to enter the Secure Access Code Once you receive the text message or phone call with the Secure Access Code enter the code and click the
12. Sunday LJ Monday Tuesday L Wednesday Thursday Friday Start Date B4 2013 Saturday No end date End after payment s O End on a One Time or Recurring Select Recurring b Frequency Select if this will be a Weekly or Monthly debit Determine if it will initiate every week month or enter the number of weeks months Select the Recur By option Last update 03 10 2014 37 c Start Date Select the effective date this this Recurring debit should start Must be at least 1 business day before 3pm ET d No end date End after End on Determine when you wish the Recurring debit to end 15 Click on the Submit button 16 To send the ACH Collections Batch click on the Approve button It will ask you to Choose the delivery channel in which you would like to receive the Secure Access Code from your contact preferences below prove CH Draft e Cancel 17 Click on the Send button the screen will change to ask you to enter the Secure Access Code Once you receive the text message or phone call with the Secure Access Code enter the code and click the OK button Your payroll should now be Authorized Last update 03 10 2014 38 CSV Import In addition to creating your own batch you can also import a file to be processed if it has already been created The CSV file can either be a e 2 column Name Amount to update an existing template Name must exactly match saved Recipient e 5 column Name Routing T
13. e mail account or phone via a telephone call The Secure Delivery tab is where to manage your preferred delivery contact information and can be edited only when you are strongly authenticated To add a delivery contact 1 Click the Secure Delivery tab 2 Click Add Delivery Contact and select one of the following e New E mail Address e New Phone Number e New SMS Text Number 3 Enter the contact information and click OK The delivery contact is added to the grid Last update 03 10 2014 54 Creating Your Challenge Code If you have rights to this feature you may create a challenge code here The challenge code can be used in addition to the correct entry of the user ID and password if you are unable to receive a secure access code by phone or email Once it is created you may choose to enter this code instead of receiving a secure access code through the standard authentication process For your security you will not be able to register your computer when logging in with the challenge code Last update 03 10 2014 55 Subsidiaries The Manage Subsidiaries page allows you to add edit or remove subsidiary profiles which when added become available in the Pay From drop down lists on all applicable payment pages If you manage multiple companies with multiple tax identification numbers creating subsidiaries will make using our cash management payment services easier A subsidiary is a secondary or alternate company profile that uses
14. information Enter wire transfer amount next to Amount Enter any other optional information next to Description and or Message to Beneficiary Click on the Submit button To send the Wire Transfer click on the Approve button It will ask you to Choose the delivery channel in which you would like to receive the Secure Access Code from your contact preferences below o pago n e Approve A Draft a Cancel amp Click on the Send button the screen will change to ask you to enter the Secure Access Code Once you receive the text message or phone call with the Secure Access Code enter the code and click the OK button Your payroll should now be Authorized Last update 03 10 2014 45 Secure Messages You can send secure messages to and receive secure messages from our financial institution via the online banking system Services gt Messages In fact it is one of the most secure ways you can communicate with us From this page you can e Create anew message e Read selected messages Reply to a message Set message to never expire Delete a message Sort and group messages To create a new message 1 From the online banking menu choose Services gt Messages The Secure Mailbox page appears 2 From the Secure Message toolbar click New The message window appears Please make sure pop ups are allowed from our site to use this feature Select a destination from the To drop down list to route the message to the m
15. recurring transaction From the Submit Transaction page you can Draft save for later or Approve the transaction Review your recurring transaction and click Approve ig Sie A confirmation dialog appears Click OK You are directed to the Manage Recurring Transactions page The recurring transaction displays in an Authorized status Last update 03 10 2014 10 Manage Recurring Transactions The Manage Recurring Transactions page displays recurring payments or transfers that you have created A recurring transaction happens on a preset schedule that you determine You can review or delete individual occurrences of each recurring transaction as they are scheduled under the Accounts gt Online Activity menu To cancel a recurring transaction 1 4 From the online banking menu choose Transactions gt Manage Recurring The Manage Recurring Transactions page appears Select the transaction you want to cancel by clicking on the transaction Click Cancel Cancel Click OK The transfer status is changed to Canceled A confirmation window opens To view a recurring transaction 1 2 Select the transaction you want to view by clicking on the transaction Click View You can also double click on the grid The Transaction Details window appears listing all details of the transaction Click the Close button at the top right corner to close the window Last update 03 10 2014 14 Member to Member You can cho
16. the Browse button select your file and click on the Open button CHOOSE OFFSET ACCOUNT TAX ID AND EFFECTIVE DATE Account ND 98 39 83 Pay from Moms Donut Shop Effective Date 7 2 2013 a Account Verify the account the funds will be debited credited Pay from Select the Subsidiary c Effective Date Select the date you wish the funds to be credited debited to from your Recipients 3 Click on the Submit button 4 To send the Batch click on the Approve button It will ask you to Choose the delivery channel in which you would like to receive the Secure Access Code from your contact preferences below CH E Approve CH Draft E Cancel 5 Click on the Send button the screen will change to ask you to enter the Secure Access Code Once you receive the text message or phone call with the Secure Access Code enter the code and click the OK button Your payroll should now be Authorized Last update 03 10 2014 39 ACH Pass Thru ACH Pass Thru allows you to load and submit ACH pass thru files A pass thru file is a fully NACHA formatted file built outside of Business Online Banking This type of file may contain one or more batches which can be both credit and debit 1 Select the BUSINESS menu on the left and then click on ACH Pass Thru ACH PASS THRU This page allows you to load ACH Pass Thru files Pass Thru file may contain one or more batches Import I Browse Pro
17. the Recipient MANAGE RECIPIENTS This page lists the recipients that you have created To manage recipients double click on the recipient or click on Add Recipient to add a new one EB AddRecipient M Display Name E Mail Address Johnny Johnny Test treasuryservices unitedfou com Note Creating a recipient is a one time lask that saves you time later by pre populating default recipient information on payment templates The Edit Recipient Screen will appear Select the Template you wish to edit then click on El icon Edit Payment under Manage Payments OR double click on the Template The Edit Payment screen will appear Update the Payment Information then click on the Submit button A confirmation box will appear asking if you are sure you wish to submit the selected recipient A confirmation box will appear asking if you are sure you wish to submit this payment template Click OK to submit changes Last update 03 10 2014 17 How to delete payments for a Recipient 1 Log into Business Online Banking 2 Click on the BUSINESS link on the left menu then click on Recipients United FEDERAL CRLDIT UNTON ACCOUNTS Overview gt History Online Activity Statements TRANSACTIONS Transfer Funds Manage Recurring Member to Member Pay Bills A BUSINESS Recipients Single Payment 3 Once in the MANAGE RECIPIENTS screen click on the Recipient you wish to edit then click on Di icon Edit Recipient
18. to delete an ACH Wire Recipient 1 Log into Business Online Banking 2 Click on the BUSINESS link on the left menu then click on Recipients United FEDERAL CRIDIT UNTON A ACCOUNTS Overview gt History Online Activity Statements A TRANSACTIONS Transfer Funds Manage Recurring Member to Member Pay Bills Recipients Single Payment 3 Once in the MANAGE RECIPIENTS screen click on the Recipient you wish to delete then click on E icon Delete Recipient MANAGE RECIPIENTS This page lists the recipients that you have created To manage recipients double click on the recipient or click on Add Recipient to add anew one PR Add Recipient Bal Display Name E Mail Address informatior sar roar es 4 Aconfirmation box will appear Se if you are sure you wish to delete the selected recipient Click OK to delete Last update 03 10 2014 16 Edit Recipients Manage and or Delete Payments How to manage payments for a Recipient 1 Log into Business Online Banking 2 Click on the BUSINESS link on the left menu then click on Recipients 3 United FLDDRAL CREDIT UNION ACCOUNTS Overview gt History Online Activity Statements A TRANSACTIONS Transfer Funds Manage Recurring Member to Member Pay Bills BUSINESS Recipients Single Payment Once in the MANAGE RECIPIENTS screen click on the Recipient you wish to edit then click on Di icon Edit Recipient OR double click on
19. All Quickly and easily make batch payroll payments credits based on created templates or imported payroll files button to pay all employees Select or Import Batch Payment Information Notify H you wish to send email EET or browse ta it payment information for this batch payroll notifications of the direct deposit pe click in the check box under Notify i Pay from Sorted By Allows you to sort Import Browse From Account ND 698 5390 83 employee list by Name Effective Date Department Employee ID SE Account Number Enter Payment Frequency A on top Allows you to change ik i aiiai Jak in how the list is sorted p nm er er 56 Checking 272484694 Amount Allows you to change gi ak f ney san deposited for payroll per JM ee ees ee Optional information Number of Payments 0 Total Amount 0 00 that might be included with the EIE Ke KN transactio n NOTE Fields marked with an asterisk are required Once you have completed updating the Batch click on the Submit button To send the ACH debit click on the Approve button It will ask you to Choose the delivery channel in which you would like to receive the Secure Access Code from your contact preferences below PZ BEER La EA cance amp EC Click on the Send button the screen will change to ask you to enter the Secure Access Code Once you receive the text message or phone call with the Secure Access Code enter the code and click the OK button Your payr
20. CCD Enter Payment Frequency Coninue Her 2 Recipient No Recipient should be selected 3 Recipient Information a b C d e Name Enter in the individual or business name E Mail If you wish to send an email alert click on the Send E Mail notification and then enter the email address next to E Mail To Account The Recipients checking savings loan account number Account Type Select what type of account it Is Routing Number Enter the ABA Routing Transit number 4 Payment Information f g h k Pay From Select the company name you wish to pay from From Account Select the checking account were the funds will be disbursed from Effective Date The date the payment will be received Must be at least 1 business day before 3pm ET Amount Enter the amount you wish to pay the Recipient PPD CCD If you are paying an individual select PPD If you are paying a business select CCD Memo Addendum Optional information that might be included with the transaction Last update 03 10 2014 19 5 Enter Payment Frequency If you wish to make this a recurring payment click on the maximize box If this will be a onetime payment skip to step number 5 Enter Payment Frequency Enter Payment Frequency Choose the frequency that you wish to associate with this payment Ifyou choose to draft a recurring payment you will be required to fill in the appropriate fields below
21. Enter the default amount of history presented on the Account History page for each individual account This reduces page display times for accounts with larger amounts of history For example you may want to see the last 50 items for your checking account but the last 365 days for a loan account It is possible to enter a default history amount that is greater than the history available for the account In that case we will display all available history for the account The oldest history transaction available will also be displayed at the bottom of the Account History page Set text banking account preferences From the Text Account grid in Account Preferences you can enable and nickname accounts as well as set the display order for text banking To set account preferences 1 From the online banking menu choose Preferences gt Account The Account Preferences page appears N Enter the display order for each applicable account Ge Enter a display name nickname for each applicable account Including the last four digits of the account number in the nickname may be helpful for future reference Enter the number of history items or days to display From the Type drop down list choose Items or Days Click Submit A confirmation window opens SE SS Click OK A success message appears in green at the top of the Account Overview page You have successfully changed your account preferences To set text banking account prefer
22. OK button Your payroll should now be Authorized Last update 03 10 2014 28 Payroll The Payroll page enables you to make ACH batch payments credits to numerous payroll recipients at the same time in the form of a batch template In order to use this page you must first set up recipients and payments and assign them to a batch To select Payroll go to the left menu and select Payroll under the Business section Adding a Recipient to a Payroll Batch 1 Select the BUSINESS menu on the left and then click on Recipients 2 Either double click on the Recipient you wish to debit or click on their name once and then click on the Edit Recipient button DS Add Recipient 3 Once the EDIT RECIPIENT screen appears click on the Add Payment button under Manager Payments ihe Payments for this recipient SE AddPayment amp D wm 4 Payment Information a Payment Type Select Payroll b Pay From Select the company name you for the payroll c From Account Select the account money will be disbursed from d Amount Enter the Recipient s payroll amount e Memo Addendum Optional information that might be included with the transaction 5 Payment Template a For an Existing Payroll Batch click on Existing Batch radio button and select the batch name from the drop down menu b To create a new Payroll Batch click on the New Batch radio button and enter the name for the new batch 6
23. Payment button under Manager Payments is the payments for this recipient F Add Payment amp 4 Payment Information a b d e Payment Type Select ACH Single Collection Pay From Select the company name you wish to deposit to From Account Select the account the deposit will go into Amount Enter the amount you wish to debit Memo Addendum Optional information that might be included with the transaction 5 Payment Template a Enter a nickname or description next to Single Payment 6 Payor Account Information a If there is an Existing Account already set up select Existing Account and choose the account number or If this is the first time entering account information for this Recipient or you are adding a new account select Enter New Account i To Account Enter Payors checking savings loan account number i Account Type Select what type of account it is lil Routing Number Enter the ABA Routing Transit number 7 Once completed click Submit 8 Once the template has been created select the BUSINESS menu on the left then click on Single Collection Last update 03 10 2014 Payment Information Select the payment type and enter the payment amount Payment Type ACH Callections be Pay from Choose a Subsidiary From Account Choose an Account M Amount 0 00 Memo Addendum Payment Template Select an existing template or create a new template for this payment
24. Primary Account Information a lf there is an Existing Account already set up Last update 03 10 2014 Payment Information User Template Access Select the payment type and enter the payment Select other users that can access this payment amount template Payment Type Payroll wi Pay from Choose a Subsidiary From Account Choose an Account si Total Amount 50 00 Memo gddendum Payment Template Select an existing template or create a new template for this payment Ge Select All Clear All Existing Batch PAYROLL w i OnewBath 4 Single Payment Primary Account Information Recipient Employee Information Enter the recipient primary account information inthe Enter the recipient employee information in the fields fields provided below provided below Use Existing Account Enter New Account Department ToAccount dempe t CS S S Account Type Checking wi Split Information Split B Information Enter the amount and account information for the first Enter the amount and account information for the payroll split in the fields provided below second payroll split in the fields provided below Enable spits 50 00 Dpegegengic O a oi Tagen KN 29 select Existing Account and choose the account number or b If this is the first time entering account information for this Recipient or you are adding a new account select Enter New Account i To Account Ent
25. Provide us any information on why you are requesting the stop payment be made Number The number of the specific check to be stopped Payee To whom the check was written Amount The amount of the check Date Written The date the check was written Click Submit A confirmation window appears Click OK You are directed to the Submit Transaction page where you will be given the opportunity to preview your submitted changes then draft save for later or approve the stop payment Click Approve confirmation window appears Click OK You are directed to the Online Activity page A check box at the bottom of the Submit Transaction page allows the user to make another transaction if they desire to do so If this box is checked the system returns to the Make a Stop Payment page this box Is not checked the system goes to Online Activity Making stop payments across a range of checks Is only advised in extreme cases stolen check book etc as individual stop payment service fees apply to each check included in the request To request a stop payment on a range of consecutive checks 1 From the online banking menu choose Services gt Stop Payment The Make a Stop Payment page appears Choose For Multiple Checks and enter the following information e Account From the drop down list select the account against which the check was drawn e Comments Provide us any information on why you are requesting
26. a drafted transaction by selecting the transaction from the list and then clicking the Approve button on the toolbar This action will approve the transaction for immediate processing or to be processed during the next available processing time If you wish to review a transaction before approving it you can select the transaction from the list then click the View button on the toolbar You will be directed to the Transaction Details page where you can review the details of the transaction At the top of the preview page you will find buttons options for approving the transaction You can also select and approve multiple draft state transactions in a single action by pressing Ctrl click and clicking the Approve button Cancel transactions You can cancel a drafted or approved transaction by selecting the transaction from the list then clicking the Cancel button on the toolbar This action will cancel the transaction if the processing of the transaction has not already started You can also select and cancel multiple approved or drafted transactions in a single action by pressing Ctrl click and clicking the Cancel button Transactions in statuses other than drafted or approved cannot be canceled View transactions You can view any transaction by selecting the transaction from the list then clicking the View button on the toolbar You can also double click directly on the transaction to view it This action will take you to the Transaction Detai
27. action and click Approve E ALG then OK if you are sure you want to proceed Last update 03 10 2014 9 Create Recurring Transactions You have the ability to create a recurring transaction for some types of payments or transfers A recurring transaction happens on a preset schedule that you determine Each recurring instance of the transaction is scheduled when the previous instance of the transaction has been processed or completed and is displayed under the Accounts gt Online Activity menu You can review or delete the recurring transaction i e all future instances of the transaction under the Transactions gt Manage Recurring menu On transactions that can be created as recurring the Enter Payment or Transfer Frequency panel will appear on the page To expand the panel you can single click on the Expand Collapse icon on the right side of the panel or double click anywhere in the panel To create a recurring transaction 1 Select the Recurring radio button The recurring parameters are now available for selection 2 Select the recurring frequency The choices are e Weekly Payment Select this option if you want a transfer to occur one or more times a week either every week or every X weeks e Weekly Example You receive a direct deposit of your paycheck every other Friday and you want to transfer funds from checking account A to savings account B on Friday every 2 weeks Monthly Payment Select this option if you want a transfe
28. ails and associated payment relationships To manage recipients choose an action from the drop down box select a recipient if editing or deleting and press Submit Recipient Information Manage Payments Enter information for this recipient Tee section fststhe payments for this recipient Johnny Test SC Add Payment Display Name PR 493 Main St Oo To create a payment click Add Payment Street 2 City Stevensville Last update 03 10 2014 14 Edit Recipients How to edit a Recipient 1 Log into Business Online Banking 2 Click on the BUSINESS link on the left menu then click on Recipients United FLDERAL CREDIT UNTON ACCOUNTS Overview gt History Online Activity Statements TRANSACTIONS Transfer Funds Manage Recurring Member to Member Pay Bills Single Payment 3 Once in the MANAGE RECIPIENTS screen click on the Recipient you wish to edit then click on D icon Edit Recipient OR double click on the Recipient MANAGE RECIPIENTS This page lists the recipients that you have created To manage recipients double click on the recipient or click on Add Recipient to add a new one EB Add Recipient i Display Name E Mail Address 4 The Edit Recipient Screen will appear Update the recipient and click Submit 5 A confirmation box will appear asking if you are sure you wish to submit the selected recipient Click OK to submit Last update 03 10 2014 15 Delete Recipients How
29. ate in the system Select or Import Batch Payment Information Select an existing batch collection template or browse Enter the payment information for this batch collection to import a NACGHA formatted file request Batch Pay To Mom s Donut Shop impot Browse To Account 59 26 90 Effective Date 6 17 2013 PPD OccD Enter Payment Frequency Pay Notif Sorted By Name Aon top Amount Addenda J Depp y L 456 Checking 272484894 Number of Payments 0 Total Amount 0 00 NOTE Fields marked with an asterisk are required 9 Batch Select the Collections Template from the drop down menu 10 Pay To Will prefill once you select a batch 11 To Account Will prefill once you select a batch 12 Effective Date Enter the date the Payments will go into the Recipients account 13 PPD CCD If you are paying an individual select PPD If you are paying a business select CCD 14 Enter Payment Frequency If you wish to make this a recurring debit click on the maximize box If this will be a one time debit skip to step number 15 Enter Payment Frequency Enter Payment Frequency Choose the frequency that you wish to associate with this payment If you choose to draft a recurring payment you will be required to fill in the appropriate fields below One Time Recurring Frequency Weekly Payment v Initiate the payment every week Recur By Initiate the payment every week s C
30. bmit a Payroll Batch 1 Select the BUSINESS menu on PAYROLL the left and then click on Payroll 2 Batch Select the Payroll Quickly and easily make batch payroll payments credits based on created templates or imported payroll files Select or Import Batch Payment Information Template from the drop down eae gen cee Select an existing batch payroll template or browse to Enterthe payment information for this batch payroll menu import a NACHA formatted file request m i i 3 Pay from Will prefill once you Batch Select a Template Here vi Pay from Mom s Donut shop impot From Account sv 100 0 00 v Effective Date 8 17 2013 select a batch 4 From Account Will prefill once you select a batch 5 Effective Date Enter the date the direct deposit will go into the Recipients account Enter Payment Frequency B To make a batch payroll payment choose a template from the Batch list E Before you can use this page you must first add your recipients create payments for them and associate thase payments with a batch template Ifyou have not already performed all ofthese steps you can do 50 on the Manage Recipients page ij Tip Ifyou make a mistake and have to cancel a large batch instead of reloading the batch template you can instead make a copy ofthe canceled batch This way you only need to correct the fields that are wrong without having to re key large amounts of data You can achieve this qu
31. celed generally including both drafted and authorized transactions Last update 03 10 2014 6 Online Activity Each transaction line in Online Activity includes the status tracking ID description amount account date details and the user that created the transaction Additional details are available by double clicking on the transaction which takes you to the Transaction Details page or by selecting the transaction then selecting View the selected transaction from the drop down list and clicking Submit The Transaction Details page gives you much more information on the transaction than what is available on the Online Activity page Print Online Activity The Print button on the toolbar makes it easy to print the results of your search You can also select and print multiple transactions by pressing Ctrl click and clicking Print Selected Items on the toolbar Terms to Know Active Any transaction generated online that has been initiated within the last week or is in a status that still allows action to be taken Drafted may be an option Any transaction that has been placed in a pending Drafted state by the user and can still be either approved or canceled Authorized When a transaction such as funds transfer has been approved by a user with approval rights the transaction displays in the Authorized category in Online Activity Authorized indicates that a user is ready for the Financial Institution to process the transac
32. cess Date 7 1 2 Description Moie A pass thru file is a fully MACHA formatted file built outside of Online Banking The ACH Pass Thru feature does not allow you to create batch templates within Online Banking 2 Import Click the Browse button select your NACHA formatted file and click on the Open button 3 Process Date Because there may be multiple effective dates in the file we ask for the date on which you would like your file to be processed On this date the transactions are processed according to the effective date or dates in the file 4 Click on the Submit button 5 To send the Batch click on the Approve button It will ask you to Choose the delivery channel in which you would like to receive the Secure Access Code from your contact preferences below GE ig Approve CH Draft Ei Cancel xx 6 Click on the Send button the screen will change to ask you to enter the Secure Access Code Once you receive the text message or phone call with the Secure Access Code enter the code and click the OK button Your payroll should now be Authorized Last update 03 10 2014 40 Wire Transfer There are two ways to make a Wire Transfer Wire Transfer no existing Recipient 1 Select the BUSINESS menu on the left and then click on Wire Transfer WIRE TRANSFER Quickly and easily make a single Wire Transfer payment credit to an existing recipient in the system If no recipient is selected from the drop down
33. d approvers and notification targets Receiving Approval Notification Emails The drafter can optionally request a notification email if the payment is approved by one of the eligible approvers by entering an email address Sending Delayed Requests The time next to each phone number allows the drafter to schedule a time that the mobile authorization will be sent If the time is left at the default value of 6 00 AM the request will be sent immediately when the Send button is clicked e One or more eligible approvers will receive the mobile authorization request by phone or email If the notification target is by email the approver must log into online banking and go to Accounts gt Online Activity to approve the payment If the request is sent to eligible approvers by phone the approver can review the transaction details and approve the payment by following the directions and entering the MAC If multiple eligible approvers are sent the request only the first to successfully enter his or her MAC will approve the payment Others that receive the call will get a message indicating that the payment has already been approved upon successful entry of their MAC e Upon approval by an eligible approver the status of the payment in Accounts gt Online Activity will immediately update from Pending Approval to Authorized Additionally the drafter will receive the optional approval notification if requested A Mobile Authorization Code should b
34. defined payment attributes to replace the primary company attributes and are specific to the subsidiary company including Subsidiary Name The name you choose to identify the subsidiary company profile on the payment pages ACH Header An alternate ACH company name used to send ACH payment types that require the information Wire Header An alternate Wire company name used to send Wire Transfer payment types that require the information Tax ID An alternate tax identification number TIN used to send the tax payment types and other payments that require the information Subsidiary Address An alternate company address used to send the transaction for payment types that require the information To add a subsidiary 1 From the online banking menu choose Preferences gt Subsidiaries The Manage Subsidiaries page appears On the toolbar click Add Subsidiary 3 After providing the required information you will be returned to the Manage Subsidiaries page If necessary use the toolbar buttons to edit or delete subsidiaries Last update 03 10 2014 56 Mobile The Mobile Preferences page allows you to establish your preferences for accessing and using our online banking services on your mobile device This may include setting up your mobile authorization preferences and enrolling for mobile and text banking access Authorizing Transfers Over Mobile Devices We require you to enter your Mobile Authorization Code MAC
35. e kept absolutely private and never shared Last update 03 10 2014 57 SSO Business Online Banking Best Practices United MODNE UM Omo Uh DN Avoid being a victim of a cyberheist or employee fraud A majority of today s cyberheists begin with malware that is spread via email attachments Many of these threats will go undetected by antivirus tools in the first few days after the virus has infected your computer Basic Business Online Banking Security Our Security Practices Out of band authentication at login and ACH Wire approval Receive a phone call or text message with a Secure Access Code to be entered in Business Online Banking Session timeout The session will timeout after 20 minutes and you will need to enter a password to resume f the session is inactive for 40 minutes you will need to sign in with your user name and password In the Mobile App the timeout will happen after 20 minutes of inactivity Other warnings If your password is changed an email will be sent to you If you did not initiate the password change please contact us immediately by calling our Business Member Service Center at 888 200 7845 Be advised that Business Online Banking will never present you with a maintenance page after entering login credentials Business Online Banking does not use pop up windows to display login messages or errors They are displayed directly on the login screen Business Online Banking never displays pop u
36. ecure online mailbox 5 Click OK The window closes and the alert displays on the Alerts page Editing Alerts To edit an existing account alert 1 From the Alerts page select the alert you want to edit and click the Edit Alert toolbar button or double click on the grid The Edit Alert window appears 2 Edit the parameters of the alert and click OK The window closes To disable the alert clear the Enable this Alert check box which will render the alert inactive without deleting the alert The alert will still display on the Alerts page but with an nactive status Deleting Alerts Last update 03 10 2014 52 To delete an existing account alert 1 From the Alerts page select an alert 2 Click the Delete Alert X toolbar button A confirmation window appears 3 Click OK The window closes and the alert is removed from the page Date Alerts To create a date alert 1 Doak wD On the Alerts toolbar choose Add Alert gt New Date Alert Select the month and day you want to be alerted Select a category from the drop down list Add an optional note this can be used to better describe the alert if the category is insufficient Select the Notification Frequency Select the Notification Preferences Click OK The window closes and the alert displays on the Alerts page Date alerts are edited and deleted the same way as account alerts Last update 03 10 2014 53 Security The Security Preferences page lets
37. elect multiple messages at once by holding down the Ctrl key and clicking desired messages When multiple messages are highlighted you can then click the Delete Message toolbar button to delete multiple messages To group messages 1 Onthe Secure Mailbox toolbar click the Group By drop down arrow The following options display e None e Sender Subject Received 2 Choose an option The grid is grouped according to the selection Last update 03 10 2014 47 Update Contact Info Please use this page to update your contact information Once you update your information please click on Continue to submit your changes NOTE Changes apply to this membership only If you have multiple memberships be sure to log in to each to apply the necessary changes Last update 03 10 2014 48 Stop Payment Use the Make a Stop Payment page to place an online stop payment request on a single check or a consecutive series of checks An online request to stop payment on a check or series of checks does not guarantee that the check will be stopped as the item may have already been processed and posted to your account To request a stop payment on a single check 1 From the online banking menu choose Services gt Stop Payment The Make a Stop Payment page appears Choose For a Single Check and enter the following information e Account From the drop down list select the account against which the check was drawn e Comments
38. ences 1 From the online banking menu choose Preferences gt Account The Account Preferences page appears Click Text Accounts The Text Accounts grid appears Select check boxes to enable accounts Enter the display order for each applicable account or 2 i Enter a display name nickname for each applicable account The display names for text banking accounts are limited to 4 characters 6 Click Submit A confirmation window opens Last update 03 10 2014 50 7 Click OK A success message appears in green at the top of the Account Overview page You have successfully changed your account preferences Last update 03 10 2014 51 Alert The Alerts page is used to set up notifications that let you know when certain events happen There are five types of alerts e Account Alert Account Alerts are account based alerts that trigger based on changes to your account details e Date Alert Date Alerts are date based alerts that offer a convenient reminder of important dates or evenis History Alert History Alerts are processed transaction alerts that trigger based on historical transaction details Insufficient Funds Alert Insufficient Funds Alerts are triggered when there are insufficient funds in the account on which the check is drawn Transaction Alert Transaction Alerts are transaction based alerts that trigger based on the type of online transactions The Account criterion will not be selectable when crea
39. endum Optional information that might be included with the transaction 9 Enter Payment Frequency If you wish to make this a recurring payment click on the maximize box If this will be a onetime payment skip to step number 5 Enter Payment Frequency Enter Payment Frequency Choose the frequency that you wish to associate with this payment If you choose to draft a recurring payment you will be required to fill in the appropriate fields below One Time Recurring Frequency Weekly Payment Initiate the payment every week Recur By Initiate the payment every week s C Sunday C Monday Tuesday lvednesday Thursday Friday Start Date 6414 2013 Saturday No end date O End after payment s End on 6 14 2013 Continue Help a One Time or Recurring Select Recurring Last update 03 10 2014 22 b Frequency Select if this will be a Weekly or Monthly Payment Determine if it will initiate every week month or enter the number of weeks months Select the Recur By option c Start Date Select the effective date this this Recurring payment should start Must be at least 1 business day before 3pm ET d No end date End after End on Determine when you wish the Recurring payment to end 10 Click Continue 11 Click on the Approve button It will ask you to Choose the delivery channel in which you would like to receive the Secure Access Code from your contact preferences below e
40. er Payment Frequency O To make a batch payroll payment choose a template from the Batch list E Before you can use this page you must first add your recipients create payments for them and associate those payments with a batch template If you have not already performed all ofthese steps you can do so on the Manage Recipients page A Tip If you make a mistake and have to cancel a large batch instead of reloading the batch template you can instead make copy of the canceled batch This way you only need to correct the fields that are wrong without having to re key large amounts of data You can achieve this quickly and easily on the Online Activity page NOTE Fields marked with an asterisk are required Select Al 6 Enter Payment Frequency If you wish to make this a recurring payment click on the maximize box If this will be a onetime payment skip to step number 7 Enter Payment Frequency Enter Payment Frequency Choose the frequency that you wish to associate with this payment If you choose to draft a recurring payment you will be required to fill in the appropriate fields below One Time Recurring Frequency Weekly Payment Recur By C Sunday E Monday C Wednesday Thursday C Saturday E Initiate the payment every week Initiate the payment every week s _ Tues day d Friday Star Date 6414 2013 payment s No end date D End after O End on a One Time or Recurring
41. er Recipients checking savings loan account number li Account Type Select what type of account it is lil Routing Number Enter the ABA Routing Transit number 7 Recipient Employee Information Optional a Department Enter department information b Employee ID Enter employee ID 8 Split A Information Split B Information If your payroll Recipient would like to split their direct deposit into 2 or 3 different accounts use this option a lf there is one additional account click on Enable Split A If there are two additional accounts click on Enable Split A and Enable Split B b The dollar amount entered will be the exact amount deposited every time and will automatically be deducted from the Total Amount c If there is an Existing Account already set up select Existing Account and choose the account number or d If this is the first time entering account information for this Recipient or you are adding a new account select Enter New Account i To Account Enter Recipients checking savings loan account number ii Account Type Select what type of account it is e Routing Number Enter the ABA Routing Transit number 9 Once the information has been completed click on the Submit button Your Recipient has now been added to a Payroll Batch To add more Recipients to this batch follow these steps again but select Existing Batch and then select the batch name from the drop down menu To update dollar amounts and su
42. g Account already set up select Existing Account and choose the account number Recipient Account Information or Enter the recipient account information in the fields b If this is the first time entering account information for EE this Recipient or you are adding a new account select Enter New Account L To Account Enter Recipients checking saving Use Existing Account Enter New Account Account Type Checking vi To Account li Account Type Select what type of account it is lil Routing Number Enter the ABA Routing Transit number 7 Once completed click Submit To update dollar amounts and submit a Payroll Batch Last update 03 10 2014 33 Select the BUSINESS menu on the left and then click on Payments Batch Select the Payments Template from the drop down menu Pay from Will prefill once you select a batch From Account Will prefill once you select a batch Effective Date Enter the date the Payments will go into the Recipients account Quickly and easily make batch payroll payments credits based on created templates or imported payrall files Select or Import Batch Payment Information Select an existing batch payroll template or browse to Enter the payment information for this batch payroll import a NACHA formatted file request Batch Selecta Template Here EX Pay from Moms Donut Shop Import From Account SV Effective Date 6 17 2013 100 0 00 Ent
43. he information below Use Intermediary Institution Street 2 Enter beneficiaries Financial Institutions secondary street if necessary City Enter beneficiaries Financial Institutions city State Select beneficiaries Financial Institutions state Postal Code Enter beneficiaries Financial Institutions zip code Last update 03 10 2014 44 T 10 11 12 13 14 15 16 Intermediary Financial Institution An Intermediary Financial Institution may be required if the beneficiary s financial institution is not a direct Fed Wire participating financial institution and cannot receive the wire transfer a Ifan Intermediary Financial Institution is provided to you click on checkbox next to the User Intermediary Institution Name Enter Intermediary Financial Institutions name Routing Number Enter Intermediary Financial Institutions routing transit number Street 1 Enter Intermediary Financial Institutions street address Street 2 Enter Intermediary Financial Institutions secondary street if necessary City Enter Intermediary Financial Institutions city State Select Intermediary Financial Institutions state h Postal Code Enter Intermediary Financial Institutions zip code Click Submit to save the Template Once the template has been created select the BUSINESS menu on the left then click on Wire Transfer Recipient a Select saved Recipient Wire Template all fields will prefill Review Wire Transfer
44. ial Institution a TO p If there is an existing account number select Use Existing Account otherwise select Enter New Account To Account Enter beneficiaries account number Account Type Select if the beneficiary account type Routing Number Enter beneficiaries routing transit number Name Enter beneficiaries Financial Institutions name Street 1 Enter beneficiaries Financial Institutions street address ie payments for this recipient ADD NEW PAYMENT FOR RECIPIENT JOHNNY TEST Complete and submit this form to setup a payment template for this recipient Payment Information Selectthe payment type and enter the payment amount Payment Type Wire Transfer Pay from Choose Subsidiary From Account Choose an Account Amount 50 00 Message to Beneficiary Payment Template Select an existing template or create a new template for this payment Existing Batch New Batch Single Payment Beneficiary Financial Institution Enter the beneficiary account information in the fields provided below Use Existing Account Enter New Account To Account Account Type Checking Routing Number Name d Street 1 Street 2 City State Michigan Postal Code User Template Access Select other users that can access this payment template Intermediary Financial Institution If an intermediary financial institution will be used for this payment enter t
45. ickly and easily on the Online Activity page BECIS ie WS NOTE Fields marked with an asterisk are required Last update 03 10 2014 30 6 Enter Payment Frequency If you wish to make this a recurring payment click on the maximize box If this will be a onetime payment skip to step number 7 Enter Payment Frequency Enter Payment Frequency Choose the frequency that you wish to associate with this payment If you choose to draft recurring payment you will be required to fill in the appropriate fields below One Time Recurring Frequency Weekly Payment E Initiate the payment every week Recur By Initiate the payment every week s C Sunday Monday Tuesday Wednesday Thursday Friday Start Date 6 14 2013 Saturday No end date End after paymentis O End on 6 14 2013 a One Time or Recurring Select Recurring b Frequency Select if this will be a Weekly or Monthly Payment Determine if it will initiate every week month or enter the number of weeks months Select the Recur By option c Start Date Select the effective date this this Recurring payment should start Must be at least 1 business day before 3pm ET d No end date End after End on Determine when you wish the Recurring payment to end Last update 03 10 2014 31 10 11 12 13 14 15 Pay Select employees you wish to pay by clicking in the check box PAYROLL under Pay or click the Select
46. iew or as defined by your search filter parameters choose Export to File from the Display drop down list The list name changes to Export and the supported export format drop down list becomes enabled Select a supported format from the list and click Submit You will be prompted to Open or Save the export file If you choose Open you must have the application that supports the file format installed on your local machine Transaction History Transaction history is a display of the default history or the selected search parameter for a specific account You can sort any column by clicking on the column name Transaction Images The magnifying glass icon next to a transaction indicates there may be an image associated with that transaction such as a check image Single click on the magnifying glass icon to view the image Verify that your browser configuration allows pop up windows from our site Last update 03 10 2014 5 Online Activity The Online Activity page is a record of all transactions you have initiated via electronic banking and is also the landing page you will normally be directed to when you complete an online transaction You can also use the Quick Action menus L Blue Plus Sign to quickly view approve cancel and copy your transactions From the online banking menu choose Accounts gt Online Activity The Following options are available in Online Activity Approve transactions You can approve or authorize
47. in addition to the summary details displayed on the Account Overview page You can expand or collapse the panel by double clicking anywhere on the Account Details title bar or single clicking the Expand Collapse icon on the right side of the panel Search Options As the transaction history for a selected account increases over time the Search list helps you filter online transactions by a defined parameter Available parameters include but are not limited to check number range of check numbers date date range time period transaction amount amount range and transaction description Once you have narrowed the list by selecting one of the search filter parameters and entering the required data click Submit to display the data To restore the original online history list choose Default View from the Search list and click Submit You can also get a complete list of available history by selecting All Available Transactions from the Search list Export Options You can export your account data into personal financial management and business financial management applications such as Microsoft Excel xls or another spreadsheet application Comma separated value file csv Microsoft Money Microsoft Office Accounting ofx Quicken qfx QuickBooks qbo Please contact us for a list of supported versions of Quicken and QuickBooks To easily export any displayed account information which appears as the default v
48. it procedure when employees leave your company Segregate duties for online cash management services Use multiple approvals for monetary transactions and require separate entry and approval users Establish transaction dollar limits for employees who initiate and approve online payments such as ACH batches wire transfers and account transfers Federally insured by NCUA Equal Opportunity Lender Equal Housing Lender 888 200 7845 www unitedfcu com
49. l address 3 Payment Information Last update 03 10 2014 41 a Pay from Select the Subsidiary Business name you will be paying from b From Account Select Account the money will be debited from c Payment Date Select the date the payment is to be made today s date wires must be submitted by 4 45 PM EST d Amount Enter the amount of the wire transfer e Description Optional f Message to Beneficiary Optional 4 Beneficiary Financial Institution a To Account Enter beneficiaries account number Account Type Select if the beneficiary account type Routing Number Enter beneficiaries routing transit number Name Enter beneficiaries Financial Institutions name Street 1 Enter beneficiaries Financial Institutions street address Street 2 Enter beneficiaries Financial Institutions secondary street if necessary City Enter beneficiaries Financial Institutions city State Select beneficiaries Financial Institutions state i Postal Code Enter beneficiaries Financial Institutions zip code 5 Intermediary Financial Institution An Intermediary Financial Institution may be required if the beneficiary s financial institution is not a direct Fed Wire participating financial institution and cannot receive the wire transfer a If an Intermediary Financial Institution is provided to you click on checkbox next to the User Intermediary Institution Routing Number Enter Intermediary Financial Institutions r
50. ls page where you can review all the parameters of the original transaction Copy transactions Copy Transaction can be used to edit a transaction that has been Approved but not yet processed Canceled or Drafted If you edit a transaction to make corrections and it is in an Approved status you MUST cancel the original Approved transaction to avoid duplicate processing If you are using Copy Transaction to just repeat a transaction you can do so from any status Group By Options Online activity can be categorized or grouped by Status All online activity by transaction status including transactions that have been drafted but not approved approved transactions and canceled transactions Type The type of transactions you initiated Created The date the transaction was initiated This is helpful in easily locating a transaction when you know the date you submitted and authorized the transaction Account All online activity against a specific online account User Name All online activity initiated by a specific user Search Options As the amount of online activity for a selected account grows the Search drop down list allows you to easily find specific online activity You can search for transactions based on a variety of search criteria The Status drop down list options change based on the Search drop down list selection Active transactions include transactions that have not yet been processed and have not been can
51. ment Type ACH Single Payment Pay from Choose a Subsidiary w From Account Amount Memo Addendum pO Payment Template select an existing template or create a new template for this payment Existing Batch NewBaten Single Payment OOOO Recipient Account Information Enter the recipient account information in the fields provided below O Use Existing Account Enter New Account Account Type Checking Ke To Account 21 SINGLE ACH PAYMENT Quickly and easily make a single ACH payment credit to an existing recipient in the system If no recipient is selected from the drop down recipient information may be entered manually but will not be saved for later USE Recipient Select a recipient from your list Recipient No Recipient Recipient Information Payment Information Enter or modify the recipient information Enter the payment information for this recipient C Send E Mail notification Effective Date 5414 2013 Recipient Account Information Enter the recipient account information for the account HJEL ae to be credited ppp CCD Account Type Checking vw Routing Number Enter Payment Frequency MOTE Fields marked with an asterisk are required 9 Recipient Select the Recipient from the drop down menu Recipient and Payment information will prefill 10 Payment Information a Amount Verify the amount is correct if not please change it to the correct amount b Memo Add
52. nal information that EE might be included with the transaction Memo Addendum 5 Payment Template a For an Existing Collections Batch click on Existing Batch radio button and select the batch name from the drop down menu b Tocreate a new Collections Batch click on the New Batch radio button and enter the name Payment Template Select an existing template or create a new template for this payment Existing Batch Monthly fee d for the new batch New Batch Po 6 Payor Account Information a If there is an Existing Account already set up select Existing Account and choose the account number or We provided below b If this is the first time entering account EE Use Existing Account Enter New Account information for this Recipient or you are adding a new account select Enter New EEN e Oe Account Account Type Checking v i To Account Enter Payors ee p Routing Number checking savings loan account number li Account Type Select what type of account it is iii Routing Number Enter the ABA Routing Transit number 7 Once completed click Submit 8 Once the template has been created select the BUSINESS menu on the left then click on Collections Single Payment Payor Account Information Enter the payor account information in the fields Last update 03 10 2014 36 MULTIPLE ACH COLLECTIONS Quickly and easily make multiple ACH Debits receipts to an existing templ
53. nce you have completed updating the Batch click on Submit To send the ACH debit click on the Approve buiton It will ask you to Choose the delivery channel in which you would like to receive the Secure Access Code from your contact preferences below E Approve CH Draft Ei Cancel ut Click on the Send button the screen will change to ask you to enter the Secure Access Code Once you receive the text message or phone call with the Secure Access Code enter the code and click the OK button Your payroll should now be Authorized Last update 03 10 2014 35 Collections Multiple ACH Debits 1 Select the BUSINESS menu on the left and then click on Recipients 2 Either double click on the Recipient you wish to debit or click on their name once and then click on the Edit Recipient button EE Add Recipient 3 Once the EDIT RECIPIENT screen appears click on the Add Payment button under Manager Payments sts ihe payments for this recipient F AddPayment amp Ki NE 4 Payment Information Payment Information a Payment Type Select ACH Collections Selectthe payment type and enter the payment b Pay From Select the company name you amount wish to deposit to Payment Type ACH Collections c From Account Select the account the deposit will go into Pay from Choose a Subsidiary K d Amount Enter the amount you wish to debit From Account Choose an Account e Memo Addendum Optio
54. nces menu Do not use public or other unsecured computers for logging into Business Online Banking Review account balances and detail transactions regularly preferably daily to confirm payment and other transaction data and immediately report any suspicious transactions to United Do not use your social security number or other account or personal information when creating account nicknames or other titles Review historical reporting features of your online banking application on a regular basis to confirm payment and other transaction data Never leave a computer unattended while using Business Online Banking Never conduct banking transactions while multiple browsers are open on your computer Prohibit the use of shared usernames and passwords for Business Online Banking Limit administrative rights on users workstations to help prevent the inadvertent downloading of malware or other viruses Dedicate and limit the number of computers used to complete online banking transactions For computers dedicated to Business Online Banking do not allow Internet browsing or e mail exchange and ensure the latest versions and patches of both anti virus and anti spyware software are installed If email is viewed on the PC set email to display without HTML formatting if possible Remove any unneeded software from dedicated systems used to access the credit union s site Contact UFCU to delete online user IDs as part of the ex
55. nnnrn 58 Overview The Account Overview page displays a summary of accounts associated with your online profile You can initiate Quick Action transactions view high level account information and access secure messages Accounts are categorized and displayed by account type checking savings loan certificate etc From the online banking menu choose Accounts gt Overview The following information appears for each account on the left side menu e Account Name Either the default name for the account in our system or a custom display name aka nickname that you have created for the account To make your accounts easily recognizable you can assign display names to your accounts from the Preferences gt Account menu Display names can be changed as often as you wish and will be used consistently in account listings and menus The account name is displayed as a hyperlink which takes you directly to Account History page for the selected account e Account Number The account number for the displayed account e Updated The date that the displayed balances on the account were last updated Account Balances The most relevant summary balances Available Current for the account type Quick Action Icon A list of transaction actions you can initiate from the Account Overview page The following information is also included on the Account Overview page e Secure Message Link A hyperlink at the top of the page indica
56. nt as well If you have any questions call our Business Member Service Center at 888 200 7845 Federally insured by NCUA Equal Opportunity Lender Equal Housing Lender 888 200 7845 www unitedfcu com ED Business Online Banking Best Practices United continued ha p oe Computer and Browser Safeguards If an e mail claiming to be from UFCU seems suspicious contact us at 888 200 7845 to see if it is legitimate Install anti virus and spyware detection software on all computer systems Free software may not provide protection against the latest threats compared with an industry standard product Update all of your computers regularly with the latest versions and patches of both anti virus and anti spyware software Ensure computers are patched regularly with security patches particularly operating system and key applications Install a dedicated actively managed firewall especially if using a broadband or dedicated connection to the Internet such as DSL or cable A firewall limits the potential for unauthorized access to your network and computers Check your settings and select at least a medium level of security for your browsers Clear the browser cache before starting any Business Online Banking session to eliminate copies of web pages that have been stored on the hard drive How the cache is cleared depends on the browser and version you are using This function is generally found in the browser s prefere
57. oll should now be Authorized Last update 03 10 2014 32 Payments Multiple ACH Credits 1 Select the BUSINESS menu on the left and then click on Recipients Included with the transaction 5 Payment Template 2 Either double click on the Recipient you wish to make the Single Payment to or click on their name once and then click on the Edit Recipient button BB Add Recipient 3 Once the EDIT RECIPIENT screen appears click on the Add Payment button under Manager Payments sts ihe payments for this recipient F AddPayment amp Ki SS MA 4 Payment Information a Payment Type Select ACH Payments Frellb ll lca b Pay From Select the company name you select the payment type and enter the payment amount wish to pay from c From Account Select the account the disbursement PaymentType ACH Payments i will come from Pay from Choose Subsidiary d Amount Enter the amount you wish to send Er e Memo Addendum Optional information that might be EE echter 0 00 Amount Wemo Addendum a For an Existing Payment Batch click on Existing Batch radio button and select the batch name from Payment Template the drop down menu Select an existing template or create a new template b To create a new Payment Batch click on the New for this payment Batch radio button and enter the name for the new Existing Batch batch 6 Recipient Account Information single Payment O a If there is an Existin
58. ose to make a single transfer to another member or Quick Link another member s account for deposit purposes only to your online login If you need to create a recurring or future dated transfer Quick Linking the account is required When you select the option to Quick Link the other member s account to your login it will place that account number in the drop down menu in the funds transfer option Enter Transfer Information Enter your transfer values using the fields below e From Account Select the account you wish the funds to come out of e Amount Dollar amount you wish to transfer e Description Optional Enter Recipient Member Account Information Target account information for your one time Transfer e To Member Number Enter the Member Number e To Account Type Select what type of account you are transferring to e To Account Number Enter account number e First Three Letters of the Last Name For Business Accounts enter the First Three Letters of the Business Name Once completed hit the Submit button Last update 03 10 2014 12 Business Recipients The Manage Recipients page allows you to add new recipients and edit or delete existing ones Once you have entered a recipient you can also add one or more templates for later use for more information go to Edit Recipients Manage and or Delete Templates Recipients and saved templates are used when initiating Payroll Payments Collections and Wire Transfe
59. ost appropriate location Enter a Subject for the message In some cases you may be able to attach certain file tyoes to your message to send to us Click Choose File to select the file you wish to send 6 Compose your message and click Send The transport of your message is SSL encrypted and is never sent through public unsecured communication channels To read a selected message 1 Select a message you want to read and click the Read Message toolbar button or double click on the message 2 The message will display in a separate window from which you are able to reply delete print or set to never expire To reply to message 1 Select a message to which you want to reply and click the Reply toolbar button or double click on the message 2 The message will display in a separate window from which you are able to reply to the message To set a message to never expire 1 Select a message you want to keep and click the Set Message to Never Expire toolbar button or double click on the message A confirmation window opens 2 Click OK The date no longer appears in the Expires On column Your message will be kept until you delete it To delete a message 1 Select a message you wish to delete and click the Delete Message toolbar button or double click on the message A confirmation window opens 2 Click OK The message is removed from the grid and is permanently deleted Last update 03 10 2014 46 3 You may s
60. outing transit number Name Enter Intermediary Financial Institutions name Street 1 Enter Intermediary Financial Institutions street address Street 2 Enter Intermediary Financial Institutions secondary street if necessary City Enter Intermediary Financial Institutions city State Select Intermediary Financial Institutions state Postal Code Enter Intermediary Financial Institutions zip code 6 Enter Payment Frequency If you wish to make this a recurring Wire complete the following steps If this will be a one time Wire Transfer skip to step number 7 oe rm ong 70 00200 Enter Payment Frequency Choose the frequency that you wish to associate with this payment If you choose to draft a recurring payment you will be required to fill in the appropriate fields below One Time Recurring Frequency Weekly Payment we Initiate the payment every week Recur By Initiate the payment every week s C Sunday C Monday C Tuesday C wednesday Thursday E Friday Start Date 6 14 2013 C Saturday No end date End after payment s End on 6 14 20 a One Time or Recurring Select Recurring b Frequency Select if this will be a Weekly or Monthly debit Determine if it will initiate every week month or enter the number of weeks months Select the Recur By option Last update 03 10 2014 42 c Start Date Select the effective date this this Recurring debit should start Must be at lea
61. p messages indicating that you cannot use your current browser Set Up Business Online Banking Alerts UFCU recommends activating Business Online Banking alerts when using the ACH and or Wire modules To set up alerts in Business Online Banking go to Preferences gt Alerts gt select the Add button gt select Add Transaction Limits You will be provided several options for alerts such as when an ACH and or Wire is Authorized Cancelled Drafted Processed Successfully Processing Failed These alerts are real time and can help you stop fraudulent transactions before the funds leave the credit union You can be alerted by a phone call email or text message These can be changed or updated at any time Avoid Phishing Spyware and Malware Do not open email from unknown sources Be suspicious of emails purporting to be from a financial institution government agency or other organization requesting account information account verification or banking access credentials such as usernames passwords PIN codes and similar information UFCU will never ask you for this information Opening file attachments or clicking on web links in Suspicious e mails could expose your system to malicious code that could hijack your computer Never respond to a suspicious e mail or click on any link embedded in a suspicious e mail Call the purported source if you are unsure who sent an e mail Do not use the number in the email itself as this may be fraudule
62. r to occur one or more times a month either every month or every X months When you select Monthly Transfers you have a second Recur By selection for either Days of the Week or Calendar Days Days of the Week Example You have a payment that is due on the last Friday of every month which will end after 24 payments Calendar Days Example You receive a direct deposit of your paycheck on the 1st and 15th of every month and you want to transfer funds from checking account A to savings account B on payday If you pick a calendar day that extends beyond the number of days in a given month that instance of the payment or transfer will always occur on the last day of the month In the example above although the payment day is the 31st a February payment would occur on February 28th and a June payment would occur on June 30th 3 Select the Start Date This date will generally be set to the first occurrence of the payment or transfer but is not required to be For example if you establish a monthly payment on the 1st and 15th of every month and set the start date of the 10th of the month the first payment would be processed on the 15th as scheduled 4 Select the End Date You can choose 1 No end date 2 to end after a specified number of occurrences or 3 to end on a specific date Click Submit A confirmation dialog appears Click OK You will be directed to the Submit Transaction page and given the opportunity to review your
63. ransit Number Account Number Account Type Amount No existing template or batch is required To import the CSV Formatted File 1 Goto the BUSINESS menu and select Payroll Payments or Collections depending on the transaction type you wish to perform Quickly and easily make batch payroll payments credits based on created templates or imported payroll files Select or Import Batch Payment Information Select an existing batch payroll template or browse to Enter the payment information for this batch payroll import a NACHA formatted file request Batch Selecta Template Here Pay from Mom s Donut Shop vw Import From Account SV 100 0 00 w Effective Date 6 17 2013 E Enter Payment Frequency O To make a batch payroll payment choose a template from the Batch list Before you can use this page you must first add your recipients create payments for them and associate those payments with a batch template Ifyou have no ady performed all ofthese steps you can do 50 on the Manage Recipients page i Tip lf you make a mistake and have to cancel a large batch instead of reloading the batch template you can instead make a copy of the canceled batch This way you only need to correct the fields that are wrong without having to re key large amounts of data You can achieve this quickly and easily on the Online Activity page KEN Ge oo NOTE Fields marked with an asterisk are required 2 For either CSV file click
64. rized for online funds transfer You can make One time Immediate Transfer By selecting today s date as the Transfer Date you can make a one time transfer from one of your online accounts to another of your online accounts to be processed at the next available processing time One time Future Dated Transfer By selecting a date in the future as the Transfer Date you can make a one time transfer from one of your online accounts to another of your online accounts on the Transfer Date requested Recurring Transfer Make a recurring series of transfers based upon your selected criteria See Creating Recurring Transactions To make a funds transfer 1 P oo E From the online banking menu choose Transactions gt Funds Transfer The Transfer Funds page appears Choose the From Account from which the funds will be withdrawn debited Choose the To Account to which the funds will be deposited credited Choose the Transfer Date you want the transfer to be made If you choose a date in the future the transaction will be stored for processing on the later date Choose an amount to be transferred Enter an optional Description or memo to help you in identifying this transaction later Click Submit then OK if you are sure you want to proceed For recurring transfers select Recurring Refer to Create Recurring transactions on the next page for assistance on setting up and managing recurring transactions Review your trans
65. rs from the respective BUSINESS payment menus in online banking How to add an ACH Wire Recipient 1 Log into Business Online Banking 2 Click on the BUSINESS link on the left menu then click on Recipients United FLDERAL CREDIT UNTON en ACCOUNTS Overview gt History Online Activity Statements TRANSACTIONS Transfer Funds Manage Recurring Member to Member Pay Bills Recipients Single Payment 3 Once in the MANAGE RECIPIENTS screen click on Add Recipient A ACCOUNTS MANAGE RECIPIENTS Overview This page lists the recipients that you have created To manage recipients double click on the recipient or click r rhiRecipient to add anew one History oS Online Activity AddRecipient M Dashboard A TRANSACTIONS O To create a recipient click Add Recipient on the toolbar Transfer Funds Manage Recurring Note Creating a recipient is a one time task that saves you time later by pre populating default recipient information on payment templates Member to Member COMMERCIAL Recipients gt Payroll Last update 03 10 2014 13 4 On the ADD NEW RECIPIENT screen enter the recipients information a Name Required Enter First and Last name of the individual or full name of the business that you wish to pay debit Display Name Required Enter a nickname for this recipient International Recipient Used if the Recipient will be receiving an International Wire Individual Company
66. sm WW Business Online Banking USER S MANUAL E gt United Business Online Banking Table of Contents ACCOUNTS Menu NNN HIS ION ve MENN LES ST AA SA TE eT cee HENTE FUNGOS sa Create Recurring Transactions eege Eeer Manage RECUMING EE Member to Member FONR NNN ENN BEE Ce od EE Edit Recipient Payments rarnnnrnnnonnnnnnrnnnrvanrnnnnnnrvnnnnnnnnnennnrnnnennnnnnrnnnennnnnnrn Delete Recipient Payments ae ACH Single Payment No existing Recipient rrnnnrnnnnrnnnnnnnnrnvnnevnnrnnnnennnn ACH Single Payment Existing Hecpient ACH Single Collection Debit No existing Hecpient ACH Single Collection Debit Existing Recipient nannannnnnnannnnnnennnnnnna BO E Payments Multiple ACH Credtel Collections Multiple ACH Debits Lasse LE EE POP STN a a a a a a aE a ai A AES ada 40 Wire Transfer No existing Recipient rrrrrrnrrvnnvrnnnrennvrnnnrrnnvrennrrrnvrennvennn 41 Wire Transfer Existing Recipient ccccccseeceeeceeceeeseeeceeeeeeseeeseeseensaees 44 SERVICES Menu FEN EE 46 Update Contact Info rarernnreranernnreranernanenanenvanevnnsnvanennnsenanennesenunennusennnsennnen 48 SOD PI MEN ae 49 PREFERENCES Menu ACCoUll PIE CNC CCS Ava ee 50 AER PENE vie inconecesrennaetravinenicamas mmbunareimomd nov ued enms numa bias 52 PN 54 DUD le 56 MODIG EE EEE EEE 57 APPENDIX Business Online Banking Best Practices rrrrrnnnnennnnnnnnennnnnnnnennnrnnnnennnnn
67. st 1 business day before 3pm ET d No end date End after End on Determine when you wish the Recurring debit to end Click on the Submit button To send the Wire Transfer click on the Approve button It will ask you to Choose the delivery channel in which you would like to receive the Secure Access Code from your contact preferences below E Approve A Draf Cancel EE Click on the Send button the screen will change to ask you to enter the Secure Access Code Once you receive the text message or phone call with the Secure Access Code enter the code and click the OK button Your payroll should now be Authorized Last update 03 10 2014 43 Wire Transfer Existing Recipient 1 Select the BUSINESS menu on the left and then click on Recipients 2 Either double click on the Recipient you wish to debit or click on their name once and then click on the Edit Recipient button P Add Recipient fie 3 Once the EDIT RECIPIENT screen appears click on the Add Payment button under Manager Payments G Add Payment amp 4 Payment Information a b Payment Type Select Wire Transfer Pay from Select the Subsidiary Business name you will be paying from From Account Select Account the money will be debited from Amount Enter the amount of the wire transfer Message to Beneficiary Optional 5 Payment Template a Single Payment Enter a template name 6 Beneficiary Financ
68. the Single Payment to or click on their name once and then click on the Edit Recipient button SB Add Recipient im h 3 Once the EDIT REGIPIENT screen appears click on the Add Payment button under Manager Payments TI ez ection st the payments for this recipient F Add Payment amp Z 4 Payment Information a b Payment Type Select ACH Single Payment Pay From Select the company name you wish to pay from From Account Select the account the disbursement will come from Amount Enter the amount you wish to send Memo Addendum Optional information that might be included with the transaction 5 Payment Template a Enter a nickname or description next to Single Payment 6 Recipient Account Information a If there is an Existing Account already set up select Existing Account and choose the account number or If this is the first time entering account information for this Recipient or you are adding a new account select Enter New Account i To Account Enter Recipients checking savings loan account number i Account Type Select what type of account it is iii Routing Number Transit number Enter the ABA Routing 7 Once completed click Submit 8 Once the template has been created select the BUSINESS menu on the left then click on Single Payment Last update 03 10 2014 Payment Information select the payment type and enter the payment amount Pay
69. the stop payment be made Start Number The first check in the range you are requesting for stop payment s Start Date The date the first check in the range was written End Number The last check in the range you are requesting for stop payment End Date The date the last check in the range was written Click Submit A confirmation window appears Click OK You are directed to the Submit Transaction page where you will be given the opportunity to preview your submitted changes then draft save for later or approve the stop payment Click Approve A confirmation window appears Click OK You are directed to the Online Activity page Last update 03 10 2014 49 Account Preferences The Account Preferences page allows you to customize the way your accounts and account information are presented On this page you can e Change the default account display order Smaller order numbers will appear in lists before larger numbers When accounts are grouped as on the Account Overview page your selected order will be honored within the group e Enter a nickname for each of your accounts Your nickname will be used in all areas of online banking Account numbers in online banking are masked for the security of your financial information however if you need to reference account numbers often you may choose to enter the full account number as your nickname or part of your nickname e Change the default history amount
70. ting an ACH Pass Thru transaction alert as there is no account associated with this transaction type Alerts can be delivered to you in the following ways e Secure Message Notification An alert will always be delivered to your secure mailbox under the Services gt Messages menu In the case that you fail to receive an email or miss a notification phone call you can always confirm and review your alerts in your secure mailbox e Email Notification An email notification will be sent when your alert triggers Phone Notification You can receive a phone call from our voice banking system when your alert triggers If you choose to receive a phone call you should enter the desired time you want to receive the call any day the alert triggers Text Message Notification if applicable A text message will be sent to your mobile device Depending on your mobile plan you may be charged for text messages Adding New Alerts To create a new alert 1 From the online banking menu choose Preferences gt Alerts The Alerts page appears 2 Click Add Alert and select an alert type The Alert window appears 3 Select the appropriate alert criteria including the notification frequency If you choose to be notified only on the first occurrence the alert will become inactive after the first trigger 4 Select your notification preference If you choose to be notified via phone text or email there will be a secure message sent to your s
71. ting unread secure messages Because the Account Overview page is your entry point into online banking you can conveniently see if you have secure messages or alerts without having to navigate to your secure message mailbox Click on the link to go directly to the Secure Mailbox page or go to Services gt Messages e Last Logon Date The last successful login to the online banking system using your user ID and password This is a security tool you can use to track potentially unauthorized access to your online accounts If you suspect any unauthorized access please contact us immediately You can change the default display order of your accounts from the Preferences gt Account menu Last update 03 10 2014 4 History The Account History page provides access to transactional history for your individual accounts By default this page displays the history for the first account in your profile or the account that you selected from the Account Overview page From the online banking menu choose Accounts gt History The following options are available for account history Account Selection Using the Account drop down list select an account for which you want to display transaction history and click Submit The page title displays the account nickname if configured in Account Preferences Account Details The collapsible panel contains all additional account details that are available for the selected account These details are
72. tion Canceled When a transaction such as funds transfer has been canceled by a user from the Transaction Details page the transaction displays in the Canceled category in Online Activity Canceled transactions cannot be restored so cancel only if you are sure you do not intend to send the transaction for processing Processed When a transaction such as funds transfer has been approved by a user with approval rights and then later processed by the financial institution either by real time interface or manually processed the transaction displays in the Processed category in Online Activity Other Any transaction that might have been unsuccessful processing failure or does not fall under the previous categories Last update 03 10 2014 7 Statements The Online Statements page provides an electronic view of your statements You will be required to enroll for e statements before gaining access to this page 1 From the online banking menu choose Accounts gt Statements 2 Select the Statement you wish to view e Click RN to view the statement e Click E to download the statement 3 Once the image or PDF of the statement is displayed you can save or print your statement using the menu in the PDF Viewer or using browser print controls Last update 03 10 2014 8 Transfer Funds The Transfer Funds page enables you to quickly and easily transfer funds between two of your online banking accounts assuming they are autho
73. you change your preferences related to accessing our online banking services These preferences include e Changing your password e Changing your login ID Adding and updating secure delivery information Creating a challenge code To make changes choose Preferences gt Security from the online banking menu and click on the tab for the preference you want to change Changing your Password To change your password 1 Click the Password tab 2 Enter your old password 3 Enter and confirm re enter your new password Your password must conform to the password requirements displayed on the right side of the page 4 Click Submit Password Change Your new Password will be immediately effective for all future logins to online banking Changing your Login ID To change your login ID 1 Click the Login tab 2 Enter your desired login ID Your login ID must be unique across all users of our online services and conform to the login ID requirements displayed on the right side of the page 3 Click Submit Login ID Change Your new login ID will be immediately effective for all future logins to online banking Managing Your Secure Delivery Information When you are required to securely register your computer or you forget your password and request a new temporary password our system will present you with your provided Secure Delivery contact information When you select an e mail or phone number we will deliver a secure access code to your

Business Online Banking USER`S MANUAL

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