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ENDPOINT SELECTION
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1. monitors and host PC 2 Click Connect The SLP discovery process starts and the message Discovering hosts please wait displays When discovery completes the IP and MAC addresses of any discovered workstation cards are listed on the screen 3 Locate your new card by its MAC address and then select it 4 Click Connect Once connected the display shows the host PC screen The zero client s session LED on the front panel turns green indicating a successful PCoIP connection 5 If SLP discovery does not begin ensure the session connection type is configured correctly a b C From the zero client s OSD click Options Configuration Session Click Unlock enter the required credentials and then click OK Change the connection type to Direct to Host SLP Host Discovery Click OK Click Reset When the Connect button appears click Connect Goto step 4 above Making the Connection Direct to Host If the Teradici PCoIP Remote Workstation Card IP address is known or its default IP address is used you can choose Direct to Host as the session connection type to ensure the Teradici PColP zero client connects directly to the specified workstation card 1 From the zero client OSD click Options Configuration Session 2 Click Unlock enter the requested credentials and then click OK 3 Change the connection type to Direct to Host 4 Enter the workstation card s IP address in the DNS Na
2. DP cable shipped with the workstation card supports single link data rates only This means that if you connect the first dual link DVI port on the GPU to a port on the workstation card you will still only get a single link data rate i e resolutions up to 1920x1200 8 Replace the chassis cover and reconnect power cables 9 Startupthe host PC 10 Ensure the workstation card is installed correctly by checking that the heartbeat LED at the back of the card is continuously flashing red Setting up the Teradici PColP Zero Client Depending on the model a Teradici PColP zero client may have DisplayPort ports or DVI ports To achieve the highest resolution supported by your system it is important to connect the ports on the zero client correctly The following instructions explain how to connect 2560x1600 resolution monitors to zero clients Teradici PColP zero clients with DisplayPort ports 1 Check the GPU to workstation card connections to see which ports on the workstation card are used N Connect port 1 on the zero client to the primary monitor using a DisplayPort cable To connect the secondary monitor use a second DisplayPort cable to connect the port on the zero client that matches the port number used for the second GPU to workstation card connection Teradici PColP zero clients with DVI ports NOTE The two single link male DVI connectors on the DVI Y cable are labeled as 1 and 2 It is important to con
3. d NOTE The workstation card s MAC address is located on a sticker on the card It is important to write down this address before installing the card in the host PC You will need it to connect to the card using SLP host discovery 1 Ensure the host PC is turned off and unplug the power cables 2 Remove the chassis cover and locate an available PCle slot 3 Remove the expansion slot cover of the appropriate PCle slot for the Teradici PColP Remote Workstation Card 4 Insertthe Teradici PCoIP Remote Workstation Card into the PCle slot and secure the metal bracket amp WARNING Always power down and disconnect devices from AC power before handling them Failure to do this can result in personal injury or equipment damage Some circuitry on the host PC can continue to operate even though the front panel power switch is off 5 Install the Teradici PCoIP Remote Workstation Card power button cable This optional connection allows a remote user to reset the host PC e g when the operating system is non responsive The illustration below shows an example of a workstation card and remote power cable w o Front Panel On oft Switch Host Card Host PC Motherboard Connect the white end of the workstation card power button cable to the power button cable connector on the workstation card Locate where the host PC front panel power button cable connects to the motherboard Disconnect the host PC s f
4. ew Provides features such as No mouse pointer lag on higher latency networks over 50 ms User experience controls connection information and statistics e n session key sequence support to disconnect without using zero client button Teradici PColP Management Console Manage configuration and firmware updates for large deployments of Teradici PColP Remote Workation Cards and Zero Clients SNMP Monitor Teradici PColP Remote Workstation Cards and Zero Clients support the SNMP protocol You can use an SNMP tool to capture important read only information such as bitrates frame rates and Mpps 2004 2014 Teradici Corporation All rights reserved Teradici PCoIP and PC over IP are trademarks a a of Teradici Corporation and may be registered in the United States and or other countries All other e trademarks are property of their respective owners Specifications subject to change without notice PCoIP Covered under US patents Visit www teradici com patents TER1207006 2
5. me or IP Address field 5 Click OK 6 Click Reset 7 When the Connect button appears click Connect Troubleshooting and More Connection Methods For troubleshooting tips and instructions on using other methods of connecting a Teradici PCoIP client end point to a Teradici PCoIP Remote Workstation Card please refer to the appropriate documentation listed in the RESOURCES section of this guide ENDPOINT SELECTION Workstation Card PCoIP Clients TERA2240 Quad TERA2220 Dual TERA2140 PColP Zero Client Teradici PColP Software Client Windows and Mac TERA2321 or TERA2140 PCoIP Zero Client Teradici PColP Software Client Windows and Mac The Teradici PCoIP Zero Client is recommended for full functionality RESOURCES Workstation card specifications see Workstation solutions gt Specifications on www teradici com e Teradici Support Center www techsupport teradici com Doc Center PCoIP Zero Client and Host Administrator Guide Using PCoIP Host Cards with VMware View PCoIP Protocol Virtual Desktop Network Design Checklist also applies to host cards Knowledge Base KB 15134 1438 What are the jumpers on the Tera2 host card used for KB 15134 1607 Dual link DVI Single link DVI DisplayPort and 2560x1600 resolutions with PCoIP products ADDITIONAL SOFTWARE TOOLS Teradici PColP Host Software Driver recommended Required if workstation cards are brokered by VMware Vi
6. nect them in the order explained below otherwi se a black screen will result 1 Connect the primary monitor a Connect port 1 on b Connect client c Connect 2 Connect the a Connect port 2 on b Connect client he 1 single link male DVI connector on a DVI Y cable to the zero client he 2 single link male DVI connector to port 3 on the zero he other end of the DVI Y cable to the primary monitor secondary monitor he 1 single link male DVI connector on a DVI Y cable to the zero client he 2 single link male DVI connector to port 4 on the zero c Connect he other end of the DVI Y cable to the secondary monitor The example below illustrates the correct way to connect the DVI Y cables for 2560x1600 resolution on both monitors Supported DVI teamings to obtain 2560x1600 60Hz resolutions TERA2140 Monitor 1 2560x1600 Monitor 2 2560x1600 You can now connect the keyboard and mouse to the zero client s USB ports Use the rear ports if they are available NOTE Teradici PColP Software Client is also available for connection on the go from your Mac or PC Please see more details at www teradici com workstation ESTABLISHING A PCOIP CONNECTION Some Teradici PCoIP zero clients are pre configured to connect directly to a Teradici PColP workstation card They can also be configured to use a third party connection broker such as VMware View to connect to virtual desktops or PC
7. oIP workstation cards This section is a brief overview of the direct to host connect procedure Device Management In order to make a configuration change on a Teradici PCoIP device either of the following management tools can be used On Screen Display OSD Only available in pre session when a monitor is connected to a zero client and powered on To display the OSD connect a monitor mouse and keyboard to a zero client and then power on the units Administrative Web Interface AWI Accessible through a supported browser using the IP address of the Teradici PCoIP Remote Workstation Card or zero client The AWI can be accessed either while the workstation card is deployed or before it is deployed by physically connecting a laptop to the workstation card using an Ethernet cable By default the workstation card and zero client will accept a DHCP address If DHCP is unavailable default IP addresses for the devices are as follows e Workstation card https 192 168 1 100 e Zero client https 192 168 1 50 Making the Connection SLP The steps below show how to use Service Location Protocol SLP to connect a Teradici PColP Remote Workstation Card to a Teradici PCoIP zero client Connect an Ethernet cable using one of the following methods Zero client connected directly to the workstation card Zero client and workstation card connected to network devices that are on the same subnet Power on the zero client
8. ront panel On Off switch cable from the motherboard s header and locate the Power On Off signal pins Connect the red wire on the workstation card power button cable to the positive terminal of the Power On Off pin Connect the black wire to the negative terminal The negative terminalis typically a ground pin NOTE The location of the Power On Off switch pins is different from one motherboard to another See your motherboard user manual for details If you have the connector inversely connected the host PC will not power up If possible connect the host PC s front panel On Off switch cable to the 2 pin header on the workstation card power button cable If this is not possible the host PC s front panel On Off Switch is disabled 6 Connect the workstation card to your network using the Ethernet port 7 Using the appropriate cables connect the GPU to the workstation card To get a desired resolution all the components of your system workstation card GPU zero client and monitors must support this resolution In addition the cables must be connected according to the following rules Always start with the lowest number GPU port of that type DisplayPort or DVI and work up sequentially from there e IMPORTANT For 2560x1600 resolution you must use DisplayPort ports on the workstation s GPU when connecting to the workstation card e If you use DVI ports on the GPU the maximum resolution supported is 1920x1200 and the DVI m
9. teradici PColP PCoIP Remote Workstation Card Quick Start Guide Models TERA2220 Dual Display Teradici PColP Remote Workstation Card TERA2240 Quad Display Teradici PCoIP Remote Workstation Card teradici PColP This guide provides installation instructions for setting up the Teradici PCoIP Remote Workstation Card and Teradici PColP Zero Client PACRAGE CONTENTS The package contents may include TERA2220 Dual Display Teradici PColP Remote Workstation Card or TERA2240 Quad Display Teradici PColP Remote Workstation Card Teradici PColP Remote Workstation Card power button cable Mini DisplayPort to DisplayPort cables Mini DisplayPort to single link DVI cables Ethernet cable e Teradici PColP2 Remote Workstation Card Quick Start Guide SYSTEM REQUIREMENTS PCI Express x1 compatible card slot Full Height Half Length FHHL for TERA2240 Low Profile for TERA2220 Host PC with 1 or 2 graphics cards For 2560x1600 resolution graphics card GPU must contain DisplayPort ports e PCoIP compatible client end point zero client recommended Windows XP installations must use the Realtek High Definition Audio Codecs software from www realtek com Downloads Linux installations must use the alsa driver package from www alsa project org Downloads For more information see KB 15134 1289 on the Teradici Support Center INSTALLATION STEPS Setting up the Teradici PCoIP Remote Workstation Car
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