INSTALLATION OF LIFEFONE MXD MEDICAL ALARM
Contents
1. l AEE EEEE Telephone Cord Shipped with MXD Customer Supplied Telephone Cord QUESTIONS CALL LIFEFONE S Wall Jack 24 HOUR CUSTOMER SERVICE a a at 1 800 940 0262 For instructions on installing your MXD system with Plain Old Tele phone service VoIP DSL or other configurations consult the Set Up Saves Lives When Seconds Count Guide and User s Manual provided with your LifeFone MXD System www lifefone com FREQUENTLY ASKED QUESTIONS ABOUT YOUR LIFEFONE SYSTEM How do I use my LifeFone System Simply press your Personal Help Button or the EMERGENCY button on the front of the Base Unit This will instantly send a signal to the LifeFone Emergency Response Center The LifeFone Response Center Operator will contact you to confirm the emergency within 60 seconds Should I test my LifeFone System We encourage that you check in with LifeFone Response Center at least once a month Simply press the Personal Help Button and when the LifeFone Operator responds inform him or her that you are testing your LifeFone system Does the POWER steady light stay on all the time Yes if the Base Unit is connected to the AC Electrical outlet properly the power light should always be illuminated What does the POWER Flashing Green mean This indicates that the Base Unit is NOT connected to the electrical wall outlet Please check the connections What does the CLEAR button do This button will cancel your call to the Lif2. lt LifeFone MEDICAL ALERT SYSTEM INSTALLATION OF LIFEFONE MXD MEDICAL ALARM Remove the LifeFone MXD Base Unit from the box and place it on a flat surface like a night stand that has near by access to an electrical AC wall outlet When properly connected and activated the Status Light located on the STATUS LIGHT left edge of the large HELP but ton will appear green Plug the Base Unit AC adaptor black cord into a standard AC electrical outlet that is not controlled by a light switch Activate the Personal Help Button by pressing and holding down the button A green light will illuminate on the Personal Help Button anda tone will sound from the Base Unit while it contacts the Response Center Take the loose end of the gray phone cord coming from the back of the unit and plug it into wall jack If your telephone cord is already plugged into the wall jack remove it first Take phone cord that was removed from wall WAIT for the LifeFone Operator to jack and plug into back of the unit into the port speak to you through the Base Unit marked PHONE See diagram below The wait should not be more than two minutes DO NOT press the CLEAR button Tell the operator that you are testing your LifeFone system Follow the instructions from the operator Be sure to continue to test your LifeFone System once every month PHONE WALL Electrical Outlet
3. eFone Emergency Response Center if you press it immediately after you send a signal How do turn my LifeFone Base Unit off Simply turn over the base unit and flip the small black switch to the off position What does the SENDING light mean This light is lit when the System is in the process of connecting to the LifeFone Response Center What does the TROUBLE light mean This light will only be lit if your system has a low battery in either the Personal Help Button or the base unit If this light comes on please contact the LifeFone Response Center at 1 800 940 0262 Will my LifeFone system work if there is a power outage Your base unit is equipped with a battery back up which will last up to 24 hours if your base unit is unplugged or if there is a power outage If your system does lose power the LifeFone Response Center will notify you that you are on battery back up power How do update my medical history contact names and numbers or other personal profile information Simply call the LifeFone Response Center 24 hours a day at 1 800 940 0262 The LifeFone Customer Care Agent will make the changes instantly If relocate can I take my LifeFone system with me Yes you can take your LifeFone system with you anywhere in the United States Simply disconnect the Base Unit from the wall outlet Turn the power switch to the off position Call the LifeFone Response Center at 1 800 940 0262 to provide your revised personal profile informa
4. tion Can answer my house phone by using LifeFone Yes your LifeFone base unit has a Remote Call Answering feature that allows you to answer incoming telephone calls by simply pressing your Personal Help Button while the telephone is ringing To use Remote Call Answering to answer the phone Hands Free When the telephone rings press your LifeFone Personal Help Button to answer the call Wait for your telephone to ring at least two 2 times before pressing your Personal Help Button Speak in the direction of the base unit When you have finished your conversation press your Personal Help Button to end the call or let the other party hang up In order to help ensure the proper operation of the LifeFone System your Remote Call Answering feature automati cally terminates your call after 30 minutes Important Note If you have an emergency while you are on your Hands Free call press your LifeFone Personal Help Button TWICE a LifeFone Operator will receive the signal and send help Lj fi Fi Saves Lives When Seconds Count l e one www lifefone com 1 800 940 0262
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