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ZKiVision User Manual

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1. 2048 01 2012 08 06 11 00 03 192 168 0 158 80 C1 2012 Patrol path 192 168 80 163 80 C1 2012 08 06 11 00 01 Motion detection alarm Preset Connection failed 08 06 11 00 03 Color adjustment System You don t have enough authority please contact the administrator Logout x You will exit Are you sure to exit Onote Only superusers and the custom users with a system shutdown authority can exit the client software www VideoTrack us 5 Configuration 5 1 Search for and Add a Camera to an Area m 192 168 1 110 md 6 ici f we 3 Y A Se G te gt cus me a SA ea ers si oe 5 a A Ea m a f te 2 ma Aa as a Las oes ey T ata 7 192 168 80 21 255 255 255 0 192 168 80 254 00 00 89 11 Ty 192 168 80 2 285 255 2580 192 168 80 254 00 17 61 DF 40 76 a 192 168 80 94 255 0 192 168 80 25 17 81 DF 40 38 ian a r _search new device Click SI y E to search for the desired devices 4 Inthe search list select one or more cameras or tick off All choose to select all cameras www VideoTrack us 10 11 Click to finish camera search Click a parent area in the device list Set the area name Click ito put this area under the parent area Click an unpartitioned camera channel in the device list Set the area under monitoring of this camera in the Device info pane Click U to add this camera to the area OQnote 1 Up to 128 areas
2. www VideoTrack us Cruise Panel Click Cruise bar to display the cruise Select the required camera channel In the cruise drop down list select a cruise Click the Pan tilt will rotate along the cruise Onote For the preset settings see Configure Preset Locations and Cruise Routes Color Adjustment Panel Default Name Function description Brightness The picture turns brighter from a left drag to a right drag 0 255 saran The picture turns brighter from a left drag to a right drag 0 255 The picture contrast can be enhanced from a left drag to a right drag HD camera 0 6 SD video camera 0 255 The picture color turns darker from a left drag to a right drag This function is only applicable to the SD video camera O 255 When a monitored object is moving fast a greater shutter value Shutter will reduce the blurring effects Applicable only to wide dynamic devices O 255 In poor lighting conditions the camera with a higher sensitivity Sensitivity will be more sensitive to light Applicable only to wide dynamic devices O 255 In poor lighting conditions better video effects will be achieved Illumination by adjusting to a greater value Applicable only to wide dynamic devices 0 255 www VideoTrack us Click to restore the brightness saturation contrast shutter and sensitivity to the default value 80 50 0 1 17 respectively for WDR HD device Click to restor
3. Videc TRACK Surveillance Client Software User Manual Document version 2 0 Software version 3 1 0 354 Date August 2012 Overview This document describes the installation functions user interface and operations of Surveillance Client Software www VideoTrack us General Instructions Thank you for choosing our video surveillance product Please read this manual carefully before using this product All functions of the product in this manual are for reference only The actual product may differ from what is described in this manual due to updates from time to time We disclaim liability for any dispute rising out of the unconformity between technical parameters and descriptions in this manual We reserve the right to make any changes or amendments without prior notice For more details visit our website or your local service outlets www VideoTrack us Table of Contents NS ONGRVIOW scccseecessaeecacsconsesencs sezecmsaracessoencecssernensuacssee AAPEA A AAEE ARA aa 1 T fe 9 et 0 Maani E E a A 1 tZ Operating ENVIIONMEN oriire n a a lhc at orecedaatetaaans 1 1 3 Procedure for Use of Surveillance Client Software ccccccccceceeeeeceeeeeeeeeseeeeeseeeeseeetanees 1 WA COMVENTIOMS 25x25 c2haeds sins a ele ania a ce dhs se hi ee Maes M2 2 2 Installation and ROMO Ali iascisecicentsccecesiiecee tec sae etiinctenideeetietees secede hae cele rsh co setae 3 ZA MINSAA iO iea a a a aa a MEeSnar ss ua ahaa tea twd
4. System settings 8 Inthe Time settings pane modify the log saving time date format or time format 9 Click sae to save your settings 5 19 Playback Associated Videos Through Alarm Logs 12 08 01 16 36 13 ay v iv 4 wd a wd a ad Va 1 Click the button 2 Click the Alarm tab to search for videos based on alarm type 3 Select the camera channels for query 4 Select an alarm type 5 Select a date www VideoTrack us 6 Click the log list to find out the alarm logs on that date Query results are be displayed in 7 Select one of the alarm logs in the log list 8 Click to play the associated videos of this alarm log Onote The video playback will stop if you change the page 5 20 Apply for and Use a Dynamic Domain Name for visiting IPC on Internet If it is necessary to visit a camera on the internet set the dynamic domain name of the camera and enable the port mapping on the corresponding router Firstly there must be a router with DDNS Dynamic Domain Name Service The following is an example of TP Link router A Apply the dynamic domain username and host name for the camera Currently our company s IPC supports the dynamic domain name by Dyndns org 3322 org and Dynddns us Before applying the dynamic domain name register an email address to receive the verification email For example the application for a Dyndns dynamic domain names is in the following procedure 1 Log in_htt
5. www VideoTrack us 4 42 Video BACK UD as citish ida dias fips vie Sassen a a E a 29 4 5 EVENT QUIET Ys isis uinicapadintatinnciamssitncnnnindalecwiene taiceatadneng ank E E 31 49 1 General Event ac nee ee eee 31 A DZ ACCESS EVON zaai N ER 33 4 0 3 SYSICMY EV OMG ereen ict shdcinan a teenie aldadntenseeatasesiehal tesa 36 46 Seting Ss caeie ead siead Sotocte nin E a dasahinlonelexaigcemaedaciaun Media MB and 38 aR Dems O a kee ae een ee ee ere eee le 39 4 6 2 Group Management cccccccececeeccceeeeeeeseeecceeeceeesceesess on Onn 41 4 6 3 Audio and Video Parameter Settings ccccccccsececeeesaeeeseeeteseeaueeseeeseeesseeeseeees 42 4 6 4 Motion Detection settings ccccecceee sees ences Me is RI ee ca ec ee ceeescenseeeceees 44 4 6 5 PTZ Parameter Settings 2 0220 1 8 E n 45 4 6 6 Device Information View ccccedeccsecccadeccsececscestaceceusessaeeeceeseseeeesusessneessaseseas 46 4 6 7 Network Parameter SettingS cccicccccecccececeeceeeeceeeseeeeseeeseeeseeeeeeeseeesegeeseess 47 4 6 8 System Settings 0 a Noe cece ccc seeesnesce cece eesonesceesesaeseeecoeesceeess 48 4 6 9 Storage Management ccc cece cece eccceseee cece ceceeeceeeceeeseueesaeeseeesseessaeeseeesegeeseeees 49 4 6 10 User Managengermit Sa RBs c ccccccceccceccececeeeceeceeeseneeesscessaueceeeceeseeeseeesensoeees 51 46 11Alarm Settings Ma cece W eei a a
6. 2 Only the founder of the users can modify their user grades 3 Any system login passwords of existing users can be modified on the Login Logout interface Alarm Settings v A bry Channel 01 58 250 50 88 Assistant Input no BC v iv 58 250 50 88 Popup Window ad a Double click the camera channel on the device tree When the connection is successful set the alarm linkage items Enable input alarm Ticking this option will enable alarm input signals of the camera Input signal name You can enter the specific name of the auxiliary input signal The modification will be effective immediately www VideoTrack us Output signal name Input signal list Linkage action list Input signal State Sunday Saturday 0 23 You can enter the specific name of the auxiliary output signal The modification will be effective immediately List of input signals that generate alarms auxiliary input motion detection auxiliary input alarm upon tearing down the device intimidation alarm anti passback alarm closing the door after you go out leaving the door open the door being closed the door being Opened unecpectedly checking on work attendance checking departure from work and fingerprint Alarm linkage action list auxiliary output video recording window display alarm bell and opening the door There are two status options for auxiliary input signals Normal Open and Normal Close Select Normal Open for alarm input
7. Only when the camera is associated with the access controller the alarm input signals of the access controller will be generated on the input signal list and the www VideoTrack us output action of the access controller opening the door will be generated on the output signal list For the setting of the association of the camera with the access controller see 5 23How to Set and Apply the Association of the IP Camera with the Access controller 2 The alarm linkage of all signals will work only after the device the camera is armed If the device is disarmed it cannot produce alarm linkage 3 If new alarm messages are generated during the alarm period the alarm period will be extended accordingly 4 6 12 Access Management brgiChannel 01 Double click the camera channel on the device tree After the connection is successful you can associate the camera with the access controller After associating the device with the access controller you can set input signal alarm linkage for the associated access controller on the alarm linkage setting page Access Name You can set names for access controllers IP address Manually type the IP address of the access controller Port Manually fill in the communication port between the access controller and the camera Access list Access controllers added to the system will be displayed on this list Access signal list After you click an access controller on the access controller li
8. Outbound Recursive DNS Network Monitoring SSL Certificates Renew Services Auto Renew Settings Sync Expirations Account Settings Billing My Cart 5 0 tems Search DynDNS com gt Dynect gt DynTLD gt Corporate ES Logged In User Sunny My Services My Cart Log Out Access to more domains Premium Domains Consider an Account Upgrade Host Services You already have the maximum number of Dynamic DNS hosts If you wish to have additional hosts in this service you must purchase an account upgrade Each upgrade allows you to create 20 additional hosts plus additional features You like to see your current usage on the Account Upgrade page Hostname Service Details Last ated cmos dyndns org 61 137 216 170 May 29 2010 6 41 AM inc dyndns org 202 114 6 36 May 29 2010 3 22 PM B Visit and configure the camera through browser 1 Enter System Network Setting fill the correct LAN gateway and HTTP port The DNS and port settings of the router are used here gt ORES ree ee Os Equipemnt U Preview Alarm System gt NetWork Setting gt Time Setting gt User s Setting gt Advanced Setting gt Domain Name Setting gt Equipment Information 2 Preview Equip emnt NetWork Setting TCP IP Setting IP Mode Manual IP IP Address 192 168 80 123 Only numbers and decima point Subnet Masi 255 255 255 0 On numbers and deci
9. Video Parameters settings 4 Click Ay to apply your settings www VideoTrack us 5 22 How to Set E map Current User Admin 2012 08 06 16 55 45 Surveilance Client C 2 EndedtngEm Map list cd Se kes at a0 Current User Admin d 7 j 2012 08 01 16 51 35 ne Or ar nai 4 ces Add the E map 5 Add devices Add links 7 Add I O signal Delete all devic Delete the map 9 Attribute Northern Mexico Northern Central Mexico Central Pacific A Mexican Riviera Y catan 1 Access the E Map tag page 2 Click Edit E Map to access the map editing page 3 Click the right mouse button on the map list and choose Add to add e maps www VideoTrack us 4 If you want to add multi level scenario maps first choose the upper level map on the map list and right click to choose Add E map Then set the attributes for the map that you want to add 5 If you want to deploy a camera on the map first choose the map on the map list and right click to choose Add devices Then set the attributes for the device that you want to add 6 Or you can right click the map on the map display window and choose Add devices 7 Drag the mouse cursor to the device icon press the left button and drag the device icon to where you want to place it 8 If you want to add link on the map first choose the map on the map list and right click to choose Add link Then set the attributes for the link that yo
10. a a r a eE EERE 52 4 6 12 Access Management nannnnannannannannnnnnnnnnnrrrnrnnnnnnrrnrrrrrnrnnrrrrnnrnrrnrrnrrnrnnrnrrnene 54 4 7 Access Wi AC RC A ode Sos via sie aden Shed ecgedcn decid Deate uhddinds Spe ea beta Aa lad arn innuna 56 To NO CO a S Mee ttt ea hci tinned ceteris gd etree a eeueceieceads 56 5 COnfigUr AOL O WMI aana aaa a aariaa aa a 57 5 1 Search for and Add a Camera to an Area ecccceccceeccceeeeceeeeeeeeeeaeeeeaeeeeseeeeaeeeeseneesaneens 57 5 2 Manually Add a Device to the System cccceccceccceeceseeeceeeceeesseeeceeeeeeeeseeeseeeeeeeeseeesaeees 58 5 3 Modify Local Device Information ccccccccceccceeeceeeeee cece eeceeeeaeeeseeeseeeeseeeseeeseeeeseeeseees 59 94 Group CANETA Sera E a a a a EE 60 5 5 Modify Network Parameters of a CAMELA cccccceccceececeeeceeeseeeeeeeeeeeeeaeeeseeeseeeeseeesaeens 61 5 6 Set Scheduled Planned Videotaping cccccccsececeeeeeceeeeeeeeseeeeeeeeeseeeesseeesseeeeaeeesseeeeas 62 www VideoTrack us 5 7 SCUMOUOM DSlOCOM a a O a a a E 63 DO EMIS AT MUNG senie aore acters a E E Or 64 S9 GerAlarmLNka ge ei a E E E EN 65 5 10 Set Email Alarm LiNKagJe A iseina E a E a a Ei 67 5 11 Configure Preset Locations and Cruise Routes cccceceseeseeeseeteeeeeeaeeeaeeteeeseeenness 68 5 12 Search and Playback Videos by Date ccccccccccccececeeceeesseeeeeeeseeeeeeeeseeesseeeseeeseeees 69 5 19 BaCk WD VIGSOS Si winenicdesnitaieas
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12. as your username Do not choose a password that is a common word or can otherwise be easily guessed About You optional Providing this information will help us to better understand our customers and tailor future offerings more accurately to your needs Thanks for your help We do not sell your account information to anyone induding your email _ How did you hear about gt Ni Ahn us Details tw Terms of Service Please read the accepatable use policy AUP and accept it prior to creating your account Also acknowledge that you may only www VideoTrack us Log in with new account and click Account My Hosts Add Host Services i ynDNS com gt Dynect gt DynTLD gt Corporate ES DynDNS Sannn My Services My Cart Log Out About Services Account Support News Increase your update abuse threshold Consider an Account Upgrade My Account My Services Account Summary for Sunny Account Settings 4 g View modify purchase and Update your billing Update your email address Billing delete your services information complete a set preferences and delete My Cart purchase and view invoices your account My Zones View Shopping Cart Change Email Address E Add Zone Services Active Services Change Password Search pee My Hosts Order History Change Username Add Host Services Billing Profile and Vouchers Contact Manager S
13. cameras is 720P 1280 720 pixels and the secondary stream definition is QVGA 320 420 pixels For the main stream definition of HD cameras you can choose one from D1 CIF and QCIF For the secondary stream definition of HD cameras you can choose one from CIF and QCIF D1 image resolution 704 576 pixels CIF image resolution 352 288 pixels and QCIF image resolution 176 144 pixels Bit rate Indicates the transmission of data traffic per second Generally bit rate is the multiple of 128 Kbit s The higher the bit rate is the clearer the definition is You can set an appropriate bit rate based on the network condition Frame rate indicates the number of pictures displayed on the screen per second Frame rate can be set and the higher the frame rate is the better the video effect is Generally a frame rate that exceeds 24 frames per second is called all realtime images Main frame interval An image would be used as the main image in video compression The rest images will be compared with this one and only the different images will be saved When videotaping scenes with fast moving www VideoTrack us objects shorten the frame interval to avoid blurred streaks or motion blur When videotaping scenes with slow moving objects lengthen the frame interval to reduce the data volume and improve the compression ratio Video coding control You can select Fixed stream for a scenario in which surveillance activities are gentle and the video
14. can be added 2 After device search is completed the camera cannot videotape or capture images unless it is added to an area Unpartitioned devices cannot be used 5 2 Manually Add a Device to the System coe 1 Add i Modify Choose Set gt Device Management gt Search Click a parent area in the device list Manually fill in information about the to be added device in the Device info pane www VideoTrack us 4 Click i to check whether connection succeeds 5 After confirming the connection succeeds click to add the camera to the system OQnote If a device has no fixed IP address on a public network you can gain access to this device by using a domain name provided by the domain name supplier In this case you must manually add this device to the system For details of domain name registration and device configuration see Jevice 5 3 Modify Local Device Information ee saan Fs IP address 192 168 80 191 1 Choose Settings gt Device management gt Search 2 Click a camera channel in the device list 3 Modify the device information in the Device info pane Modify 4 Click U or to save modification OQnote 1 After a device name is set the device list displays only the name instead of the IP address of the device www VideoTrack us 2 This section describes the procedure for modifying related local device information For details of modif
15. encoder shall encode as the stream velocity set in the stream settings You can select Variable bit rate for a scenario in which surveillance activities are intense and the video encoder can operate at a variable bit rate without losing image quality Encode based on the set stream velocity but the encoding will not follow this velocity completely Video encoding quality You can choose any video encoding quality from 1 to 6 The smaller the value is the better the image quality is and the greater the stream control is Audio Parameter Settings Audio acquisition Enable indicates that transmitting audio signals is available Disable indicates that transmitting audio signals is unavailable Audio format You can choose G7 11 G726 or AMR as the audio format Code rate _ Sound quality Application condition G711 The network is in good condition G726 Intermediate The network is in intermediate condition The network is in bad condition Audio input mode When a microphone is functioned as the external audio acquisition device choose Microphone input to use an external amplification device to amplify the audio signal because the microphone has a low output power When the recording volume and the output power of the audio acquisition device are high choose Linear input to get a better recording effect Color Adjustment See the Color Adjustment panel in 4 1 4 Control panel for details Scene Settings Image up down rotation Sele
16. interface by clicking Click and Edit Emap and the button switches over to End Editing Emap Click End Editing Emap to exit emap editing and the button switches over to Click and Edit Emap www VideoTrack us In the initial state when you right click on the blank of the map list after accessing the map editing interface the Add map page will be displayed Add the Bway Add devices Add links Add I D signal Delete all devices links i Delete the map Bi Mexico Ea Attribute Attribute Edit Status non editing status 1 Add map Click to enter the interface of adding map Click Browser to find the images in BMP in the local computer input the map name and then click OK to complete the map adding Note It only supports the images in BMP 2 Add device Click to enter the interface of adding device You can mark the location of a device on the map by adding the device icon on the map Select the device to be linked set the name and appearance of the device etc and then click to complete the adding www VideoTrack us When adding device succeeds the chosen visual icon for the device will be displayed on the map You can drag the location of the device icon by moving the mouse cursor to the device icon pressing and holding the left button of the mouse Exit editing After the device is armed the device icon will blink when there is an alarm input signal You can double click the device icon or drag
17. linkage when the device guard setting setting begins Device type Gun type Dome camera The camera channel is connected BiBlue triangle www VideoTrack us BE Red square aa There is an alarm message from the camera il Green square aa The camera is performing scheduled videotaping BE Red circle ae The camera is performing alarm videotaping Right click the area name to pop up the following function menu Enable alarm linkage of all devices in the area All arming Disable alarm linkage of all devices in the area All disarming All devices in the area display pictures with original proportions All auto adjust image All full window image All time calibration All devices in the area display full preview window Start rerin Eeun Calibrate the time on all devices in the area to the software system time stop regional recording All devices in the area start videotaping All devices in the area stop videotaping Right click the device name to pop up the following function menu All camera channels enable alarm linkage Click it to display disarming Arming Time calibration Calibrate the time on all devices in the area to the software system time Right click the channel to pop up the following function menu All camera pictures are displayed on full screen Click it to display Auto adjust display in original proportions Full sereen Time calibration Calibrate the camera channel time to the
18. set the user name password alarm trigger mode external alarm or motion detection and system time for these IP cameras www VideoTrack us If you intend to access these IP cameras over the Internet set dynamic domain names for them and perform port mapping on the corresponding routers The following takes the superuser as an example to describe the use of the software The operation procedures vary with users of different operation authorities Users only need to operate the items displayed on the operation interface by following the procedure below Run this client software Log in to the system as a superuser and change the default password Search and add devices to the system Modify device parameters including device information and network parameters Set code stream Set arming alarm linkage settings and storage management Preview the image Set users assign authorities 1 4 Conventions To simplify the description in this manual the following conventions are made Network video surveillance software is called software system for short Click indicates left click of mouse button Double click indicates double left click of mouse button Right click indicates click with the right button of the mouse Some of the figures in this manual are for reference only www VideoTrack us 2 Installation and Removal 2 1 Installation Step 1 Insert the delivery attached CD in the CD drive Double click the instal
19. 192 168 80 12 FLY 000 Output Control PTZ control Preset Patrol path Color adjustment SutdeoriZoss 04 201202010183858 Moisndsisctionaani Outdocr 2048 C41 2012 08 01 18 26 57 Connection succeeded DSsriits2118 0369 2092 05 044 722905 Doon doen Unekesctediy BQeQGO e 5 10 Set Email Alarm Linkage To send an alarm email or picture to a specified mailbox in the case of an alarm gain access to a camera through BROWSER and choose Alarm gt Alarm Linkage In the Alarm Linkage pane www VideoTrack us select the Email alarm option and perform email settings For details see Set Email Alarm Linkage in the User Manual Using Browser for Video Surveillance in the delivery attached CD Alarm V Email Alarm Email Settings Alarm Linkage Alarm Save Video to FTP Server FTP Settings Save Video to Storage Card E Motion Detection Save Picture to Storage Card C Relay Output 10 Seconds External Alarm Settings Confirm Cancel E Alarm Linkage E Alarm Time Email Settings rx Advanced Settings Email Settings Parity on Oorr User Name a Password Sa Receiver s Email 1 E 9 abc123 abe com Receiver s Email 2 E E g 2bc123 abc com Receiver s Email 3 E g abc123 abc com Sender s Email J E g abc1 3Babc com Theme Characters allowed 30 Message www VideoTrack us 1 Choose Set gt Remote settings gt PTZ parameter settings 2 Double click a camera ch
20. 2 168 80 163 Toa 192 168 0 47 3 H amp 192 183 80 111 r 192 188 80 13 AE 2000 2012 08301 14 08 28 2012 08 07 1210814 Ie pagogaj eee sea A a N 012 03 01 13 01 12 12 13 14 15 16 17 18 So Ls cri re hc j TROSEDI 21 23 24 25 K i 2 5a 19 20 21 22 23 24 25 E a 2012 3 1282 E Area Description Log search panel www VideoTrack us O Playback window 4 5 1 1 Log Search Panel Pg wrd a eee channel Of m 2 Choose a videotaping type to search for All alarms Motion detection alarm or External alarm 1 Tick off the camera channels of alarm log to search for All alarms 3 Click to choose the date to search videos in green box Current date in green characters 4 Click Search 4 5 1 2 Log List Different colors indicate different types of log Red Alarm log with associated video Black Alarm log without associated video www VideoTrack us 4 5 1 3 Playback Window IP Canera 2012 08 01 13 00 00 note For details about the icon and functions of the playback window see 4 5 2 Access Event General Event IP Cer j gt 2012 08 01 13 00 00 Password E DE www VideoTrack us 4 5 2 1 Log Search Panel To search access controller event logs you can set several filtering conditions such as time IP camera access contro
21. Double click the device icon or drag the icon to the cell to reconnect the device and display image 4 3 4 Toolbar eon Description Function Electronic magnification Select cells Full Screen Click 2a to magnify the selected area by dragging the mouse in the preview window After choosing the cell click this button to snap shot the scene The default storage path is C Picture You can choose a video play window to display the number of cells The system supports one two or four cell display 2 By default the video is displayed in four cells 1 Click the button to have the map display in full screen and click again to exit the full screen 2 During full screen move the cursor to the bottom of the screen to show the toolbar Click the button and back to the previous map Notes 1 The setting of map must be performed in edit status and the map cannot be edited in non editing status 2 In non editing status right click the map link I O signal or device to check its attributes www VideoTrack us 4 4 Playback 4 4 1 Search video by date 2012 08 06 15 24 29 Ea aum PAi videgs Sr After setting search conditions by date on the video search panel click Search and the search result will be displayed on the timeline panel You can play back the video by choosing the start time for playback on the timeline panel and clicking Play on the playback window Onote
22. Non te o ter Vw Se os 4 4 1 z x IR y ey Re ae Sapa gk Ate te LAN ba r yo 3 w Ya sy F 3 y 1 Choose Set gt Local settings gt User management 2 Select a user from the user list and the user state automatically shifts to a modification state 3 Modify the user name password and user level 4 Modify the user authority to save the modified user profile 5 16 Back Up and Recover Configuration Data To back up or recover configuration data access to a camera through browser and choose System gt System Settings to perform system settings For details see System Settings in the User Manual Using Browser for Video Surveillance in the delivery attached CD System Settings Local Storage of Images and Videos D Please select the save path Backup Configuration Data Backup Data Recover Backup Data Browse System Upgrading Browse Upgrading Reboot Device Reboot Reset to Factory Default Recovery www VideoTrack us 5 17 Set Wireless Network To enable wireless connection to a camera access to the camera through browser and choose Network settings gt WIFI Settings and perform WIFI settings For details see WIFI Settings in the User Manual Using Browser for Video Surveillance in the delivery attached CD NetWork Setti Preview NetWork Settings Device WIFI Settings Start Using WIFI ON O OFF oS SSID sip Search NetWork Settings Access Point Mo
23. See Search and Playback Videos by Date for information regarding to video search by date www VideoTrack us 4 4 1 1 Video Search Panel 1 Tick off camera channels of the video to search for at most 4 channels 2 Choose a videotaping type to search for All igi videos Planned videos Manual videos or Alarm videos 3 Click to choose the date to search videos in green box Date on which videos were made in this month on blue background Shown after searching Current date in green characters 4 Click Search 4 4 1 2 Timeline Panel The search results are displayed on Timeline panel after you choose the date on which the videos were made leon Name Function description Jo mrout Click S to scale down the timeline in Timeline panel and display the video records in a long period of time Soon in Click to scale up the timeline in Timeline panel and display the video records in a long period of time El cettwara Click to move the timeline leftward when the timeline ratio is displayed gt a Rightward Click to move the timeline rightward when the timeline ratio is displayed CHO CH3 Channel System supports concurrent search and video playback in four channels www VideoTrack us Divide the time of the day into 48 equal portions and the minimum scale is half an hour Temporal m S 00 00 24 00 The time point of the current position will be displayed on the Timeline panel when you mo
24. age path of the captured pictures is C Picture www VideoTrack us 4 6 9 Storage Management braiChannel 01 Double click the camera channel in the device tree and set the planned videos of the camera after connection Sunday Saturday Indicates a week unit day 0 23 Indicates one day unit half an hour Activate scheduled videotaping Tick off the Use planned videos to select the camera channel in the schedule Left click the mouse and drag the mouse up to make a green box as shown in the preceding figure The scope of the green box indicates the time range during which the schedule videotaping is activated After the time range is set click Save Deactivate scheduled videotaping Clear the use planned videos option and click Save or eliminate green boxes in the schedule and click Save The green box can be eliminated just by left clicking and dragging the mouse up on the screen box Copy scheduled videotaping If the videotaping time of A camera is identical with that of B camera set A camera by selecting B camera channel from the drop down list Sac R re ee Bick Dupicate ane your setting To set a same videotaping time for all cameras you only to save need to set one of them and select Copy to all cameras Then click and EB to save your setting The schedule videotaping function is activated on all cameras www VideoTrack us Video storage path After Surveillance client software is installed it wi
25. alid forsingla Service Fort or leave a blank IP Address Protocol Status Common Service Port Configure DNS address Enter Network Parameters WAN Port Setting and manually set the DNS address of the router The DNS setting of the camera is used here www VideoTrack us WAN Connection Type Dynamic F Detect IP Addross 102 168 3 29 Subnet Mask 155 255 255 0 Default Gateway 192 168 3 3 merie Release MTU Size in bytes 1500 The defaul is 1500 do not change unless necessari CI se These DNS Serrers Primary DNS Secondary ONS optional Host Hanie TL WRES43 HN O GetiP with Unicast DHCP Ils usuale not required D Use the domain name to check whether can visit the IP camera on internet Choose Set gt Device management gt Search Click to choose a parent area manually add this IP camera to the system Click then the Connection succeeded dialog window pops up Add Modify Delete Or type in http domain name port number in the address bar of browser e g http ipcamera1 23 dysdns org 1025 and log in the system to browse the videos of the IPC www VideoTrack us Lear mane E admin Possvond OELLE C Eam me parad Lok c 1 Choose Set gt Remote settings gt A amp V parameter settings 2 Double click a camera channel in the device list 3 Set audio and video parameters See 4 6 3 Audio and
26. ameras that the message comes from Time The time at which events occur Event Brief description of event type toon Description Connection succeeded failed Motion alarm occurred stopped Rotation started ended www VideoTrack us 4 2 Login Logout On this page you can switch over from user to user and modify user password User Select the user name for login system Password Type in the user password Click Login to log in to the system after selecting the user name and typing in password Click Exit to exit the Login interface Click Modify P W after selecting an existing user name to modify the password Old password Type in the old password New password Type in the new password Confirm password Type in the new password again c Click OK to submit the new password Click Delete to cancel this operation Change P Onote Superuser Admin exists in the system by default and the default password is 123456 This superuser cannot be deleted and his user level cannot be modified www VideoTrack us Current User Admin 2012 08 06 15 13 42 ME Northern Mexico Northern Baja Central Mexico Southern N Central Pacific Mexican Riviera Yucatan Mayan Riviera Southern Mexico oS PTZ Control Panel E eMep window Window Map Display Window Video Play Window Oe Note Refer to How to Set E map for e map settings 4 3 1 Map List Access the map editing
27. annel in the device list 3 Adjust the camera to the desired location 4 Select the ID of a preset location 5 Set the name of the preset location 6 Click to add the preset location 7 Set the name of a cruise route to add the cruise route 9 Click a preset location in the preset location list 10 Select a cruise route from the Cruise route drop down list 11 Click _ to add the preset location to this cruise route 12 Click to save your settings 5 12 Search and Playback Videos by Date Current User Admin 2012 08 01 18 53 15 12 68 61 13 30 10 1 Click to enter Playback interface 2 Select devices based on date type www VideoTrack us T Select a video type from the drop down list Select a date Click panel to search for videos and the search results are displayed on the Timeline Click on the Timeline panel as the start point for playback Click a to start playing back videos Onote 1 Amaximum of four channels can be selected for video search and playback by date 2 When replaying a video the replay will be stopped if changing the page www VideoTrack us 5 13 Back Up Videos Current User Admin 2012 06 06 16 00 42 1 Enter Playback interface and click Backup to enter the page of video backup 2 Tick the cameras for video search 3 Set the specific period 4 Select the date 5 Click to add the searched videos to the backup list 6 Tick the v
28. cceeeceesceecceesaeeceeeceeseessaesensceesousseeeceeecusseeeseaeseesceeses 90 6 4 Failure to Enable Manual RECOrding ccccccceceeeeseeeeeeceeeeeeeaeeceeesaeeseeseesaeeseeeaeeeaeeses 90 6 5 Failure to Disable Videotaping at Preview cccccccccceecceecseeeeeece esse eeseeeeeeseeeseeeseeeaeeees 91 6 6 Pan MTADHOrmMalV essar a a T R a Wee teed dooce 91 6 7 Failure to Implement Audio Intercom ccc cecc ccc ecc eee eeee ees eeeeceeeseeteeseeeeseceeeeeeseeseeseeeees 92 6 8 Failure to Play Back Videos Displayed on the Timeline Panel After a Video Search 92 6 9 Failure to Search for Video Fil S cccccccceceeceeeeeeeeeeeeaeeeeseeeeseeeeseeeeseeseseeeesseeeseeeenseeeeas 92 www VideoTrack us 6 10 Failure to Set the Motion Detection Area 0 ccccccccccccececcceccccccecececeucacsceaesusaeanenees 92 6 11 Failure to Achieve Alarm Linkage cccccseccsceceeeseceeeceeceeeceeesaeesaeecsesegeseeeseeeeeessenses 93 6 12 Failure to Display the Alarm Window After Enabling Arming ccccccceeeceeeeseeeeeeees 93 6 13 Video Image Exception at Preview cccccccscccscccseceeeceecceeceeesaeeseecuesauesueeseeeseessensas 94 6 14 Incorrect System Time ccccccccceccceeeceeesceceseeeseeeecseeceeescecsseeseeessseeceeeseeescesss s Gf 95 T OE Soina a a aa A 96 www VideoTrack us 1 Overview 1 1 Function Surveillance Client Software is a piece of network vide
29. ce belongs to IP address Domain name_ The device cannot be connected successfully unless the device IP and domain name are consistent with that in the remote device www VideoTrack us Port The device s communication port The device cannot be successfully connected unless the device communication port is consistent with that in the remote device Device type Bullet type camera or dome camera Channel Currently only one camera channel is available Onote 1 There are at most 128 areas can be added 2 After device search is completed the camera cannot videotape or capture images unless it is added to an area An unpartitioned device cannot be used Device Search Click Search to display the search interface 2 192 168 0 47 255 255 255 0 192 168 0 1 00 01 89 11 11 91 EA V3 3 2 2 2 20120728 vi a vi a4 A a search an cevice Search all devices over the LAN Search new devices over the LAN e Select all devices in the search list Remote Device Information Firmware version The firmware version of the device IP address The default IP address is 192 168 1 88 It can be modified as needed Gateway The default gateway is 192 168 1 1 It needs to be reset if the device and the PC are not in the same network segment Subnet mask The default subnet mask is 192 168 1 88 It can be modified as needed www VideoTrack us Device port The device port number is 80 by default To modify it please contact the
30. click the link device icon to pop up the following functional menu Delete Delete the icon At tribute _ Display the attribute of the icon Innon editing status you can right click the map or the link icon to view its attribute Innon editing status when there Is alarm input the device or input signal icon will blink When Confirm alarm Attribute he icon will stop blinking Innon editing status when you dolttelaycthmatiihstassaiAalsdeen the function menu shown as follows will be displayed you right click the function menu shownas f allows wi ill ll he gi splayed d jt 4 3 3 2 Video Play Window Northern Mexico Northern BONN m eS Baja i The blue box indicates the current selected cell i entral Mexico Southern ie Baja Double click to display the cell in the video play window Another double click can restore the cell to its original size Central Pacific Mexican Riviera Yucatan Mayan Riviera Southern Mexico You can double click the device icon or drag the icon to the video play window to play the video in real time www VideoTrack us Right click on the play cell the function menu shown as follows will be displayed v Auto adjust Automatically adjust the image to its original size Snapshot _ Capture the current image Disconnect device t Disconnect the device
31. control capture and Common user intercom can be operated User status Allow indicates that the user can log in to the system Prohibit indicates that the user cannot log in to the system Ae Click Add to add new users For superusers they can add superusers customize users or common users For custom users with user management permission they can add common users man Choose a user and click Modify to modify the user information cee Choose a user and click Delete to delete the user information OQnote 1 Superuser Admin exists in the system by default and the default password is 123456 This superuser cannot be deleted and his user level cannot be modified 2 Up to 10 users can be added in the system Modification www VideoTrack us User name User name cannot be modified Current password Enter the current password New password Enter the new password Confirm password Enter the new password again User grade Modify the user level Permission Select or delete the actionable items in the permission list on the right side Save the modified information C Restore the data to its last saved value Fete Temporarily prohibit the user from logging in to the system After this button is clicked it will switch to i automatically Take effect after modification saving OQnote 1 On this interface only the current user can modify the password and they cannot delete their accounts
32. ct it to rotate the image up and down This is only for HD cameras Image left right rotation Select it to rotate the image right and left This is only for HD cameras OSD Settings www VideoTrack us Name Overlap Select it to overlap the camera name to the upper left corner of the video Time Overlap Select it to overlap the camera time to the upper right corner of the video OSD name The camera name with a maximum number of characters of 17 that can be entered 4 6 4 Motion Detection settings bA Channel 01 To monitor a specific area and ensure the alarm can be automatically activated when abnormal motion occurs you can select and activate motion detection Double click the camera channel in the device tree and set the motion detection of the camera after connection The camera supports 4 motion detection area setting Tick off the option box on the right side of the interface to activate the corresponding options Detection area Tick off the option box on the right side of the interface to activate the corresponding options The 4 motion detection area setting is supported on the camera After an area is activated the area box and the area number will be displayed on the screen Move the mouse into the area box Left click the mouse to drag the area box into any place on the image You can also move the mouse to the lower right corner of the area box Left click the mouse to adjust its size Sensitivity The sensitivity ran
33. d other devices 3 Too many users connected to the camera 4 Camera hardware failure Solutions 1 Choose Set gt Device management gt Search Correct the device information such as the user name and password Click Test until the connection succeeds 2 Choose Set gt Device management gt Search Click and then Search atcever On the search list check whether the camera has a MAC address that conflicts with that other devices If such a conflict exists consult professionals or our technical support team 3 Access to the camera through browser Choose System gt Device information to view the number of connected videos a camera can support a maximum of four users to browse main stream videos at the same time or ten users to browse secondary stream videos at the same time When the maximum number of video connections is reached wait for a few minutes until the number falls below the maximum and then try connecting again After these operations you can properly play the videos 4 Contact our commercial personnel or technical support team 6 2 No Audio at Preview Possible causes 1 No external audio collecting devices 2 Incorrect audio video parameter settings Solutions 1 Connect an audio collecting device to the camera before connecting the camera to your PC to make sure that you can properly hear the audio www VideoTrack us 2 Choose Set gt Remote settings gt A amp V parameter settings On the A amp V parameter set
34. de Security Type N A w Alarm i NetWork Settings E WIFI Settings Encryption Method Th 1 all E Domain Name Settings Key Fv wma Confirm Key Advanced Settings 4 a Check WIFI Setting Check System confirm Cancel prr IN a mari a a ae a a ey Aye cc 2011 12 98 10 8 53 Restart the camera Resto re factory defautts Choose Set gt Remote settings gt Device information View and you can view important device information of the camera When wireless connection is enabled the Network Connection Type is Wireless Connection www VideoTrack us 5 18 Search for System Logs 2012 06 06 16 02 01 es ce Current User Admin General Event t Defautt 1 Click the Milt button 2 Select a data type 3 Select the log type sublog type start date and end date www VideoTrack us 4 Select a camera channel or a user 5 Click Sa to query the logs of a specified type within the defined time period 6 Query results are displayed in the log list Drag the scroll bar on the rightmost side or at the bottom of the interface to view the details Click Preveus pase or Nex ose to view the query results on the previous or next page 7 To modify the log saving time date format or time format choose Set gt Local settings gt
35. dees 3 2A Dh OEE ee ee er ee ae Se CR Anema earn mee 5 SO QUICK Start GUI sisipin a e a adaa 6 A USEF NterlatE srn a S aa aaa Ea Eaa aaa e aiie 7 el PrO VIOW iaai a a O a h an at on enn ee T 4 1 1 System Button Bar ccc a NM fle conc ccecccencsseesceeececesceeseeceseaeceseeceeessaesoeesses 8 4 12 Tab BAN ipana cide Re a oes Ie Ge La acoiee naaddteieuante R 8 4 1 3 Device List Group LISt cece cecc cece eeceeeeeeeee cece eeseeeeeeeseteeeteeeeeeeeeteeeneeesseeenetseenas 9 A 4 Control Paneli MR oc Se Maelo cede a el sack taceds E a a RG 11 4 1 5 Preview WiINGOW Rag 0 cccccccceccceecsseesececececoaesceesseeesseeseeeecueeseassoeesseaeneeesoeeeceeess 14 di On VN ht ADS pic Mil ea ttete tetera E dine rae bao teamed tear tact Sean hantdeu tates 17 LEZ OOM e S Wiese cz aces seas E E ie edcoeaded an cesudaeacaadendd ETT 18 Neco Nes F MMT WOM OAS cst ie Gee ato rs a econ acacia ate toca Sic anette atom ee a ae tates atenatacecctataain 19 EY OUI ea e E E at ddeneccedanenidateanns 19 MoA OM Ol AMG toh ceetecetaceaa te cad N eae rected E 23 4 3 3 E Map VVINGOW ssccauveanndtdesuacendahewsidsarandadebiannciddeaaisadahrendudarasaaratiannddeauasadah cutduenzanads 23 ao es TOODI ea OR eae er er een er eee eee eee oh ae este ne ann me ee Ree eer een et 25 ARADA K a a secant tt ak acai A A sea taassesstace 26 4 4 1 Search video by date ccccccccscccseecaececececaeeceesseseeceeecaeeeceesaaescesseeaesseesaeeeseeees 26
36. devices of normal open type and select Normal Close for those of normal close type This setting is invalid for other input signals Indicating a week with day as the unit Indicating a day with half an hour as the unit Enable input signal alarm linkage Double click the camera channel on the device list for connection After setting the linkage items corresponding to input signals tick Enable input signal setting Then on the schedule click the left mouse button to drag a green block as shown in the above figure The scope of the green block is the time period for enabling input signal alarm linkage When the time period is set click Save Disable input signal alarm linkage Cancel ticking Enable input signal setting and click Save or cancel the green block on the schedule and click Save Cancel the green block You can cancel the green block by clicking the left mouse button on the green block and dragging the mouse cursor Copy input signal alarm linkage If the input signal alarm linkage actions for B are the same as those for A you can select B input signals from the dropdown list of Copy to all input terminals after setting A input signals click Copy and Save If the linkage actions and linkage time for all the input signals are the same you only need to set for one signal then select Copy to all input terminals and click Copy and Save In this way alarm linkage is set to all input signals of the camera Onotes 1
37. e displayed on the map You can drag the locations of the signal icons by moving the mouse cursor to the signal icons pressing and holding the left button of the mouse Exit editing After the device is armed the input signal icon will blink when an external alarm signal comes in After confirming on site the security guard can right click the icon to confirm the alarm Then the icon will stop blinking The guard also can double click the output signal icon to control the output 5 Delete all devices links Click to delete all device icons and map icons linked on the map 6 Delete the map Click to delete the map www VideoTrack us 7 Attribute Click to display the attributes of the map The attributes cannot be edited in the no edit status 4 3 2 PTZ Control Panel Note For details see 4 1 4 Control Panel 4 3 3 E Map Window Northern Mexico Northern Baja So uthern Baja Central Pacific Mexican Riviera Yucatan Mayan Riviera Southern Mexico 4 3 3 1 Map Display Window In edit status right click a map to pop up a functional menu as shown in the above figure www VideoTrack us Add devices Add links Add I O signal Delete all devices links Attribute Enter the interface of adding device Enter the interface of adding link Enter the interface of adding I O signal Delete all icons linked to the map Display the attributes of the map In non editing status right
38. e installation the software will automatically detect the hard disks of the computer and display them on the list 9 3 Set alarm video the lasting time of the alarm and the time for pre recording an alarm 9 4 If you tick Video Cyclic Cover then when all the space of the disk is occupied the earlier 5G video file will be deleted If you cancel the tick then when the disk is full the video recording will stop 9 5 Click Save to save the setting 10 You can select other camera channels and click Copy to copy the alarm linkage setting to other cameras EEE a E A o a he i t l i i I E MediaRecord OQnote After arming an alarm will trigger the alarm linkage options Pop up video window www VideoTrack us Current User Admin 2012 08 01 18 42 01 El Surveillance E2 192 168 0 158 4 ES Outdoor 1 Front Door S 192 168 1 120 FE 192 168 80 163 t H 192 168 0 47 FAY 192 168 80 111 EO 192 168 80 12 FAS 000 Output Control PTZ control Preset Patrol path Color adjustment ZN BERRE EPE PAPA ERE E EERE Hormasteco nanni 7N D EEA 2012508201118 20 55 Piston dstectonatar Qe Qgoee Suidooreoss c4 2042 08 01 48 40 39 potandstectigealann Current User Admin 2012 08 01 18 39 18 El Surveillance Fay 192 168 0 158 LFE Outdoor ke 4 Front Door EL 192 168 1 120 E 192 168 80 163 t FHL 192 168 0 47 FA 192 168 80 111 GEO
39. e the picture brightness saturation and contrast to the default value 80 50 and 0 respectively for HD device Click to restore the picture brightness saturation contrast and chromaticity to the default value 120 150 140 and 255 respectively for SD device 4 1 5 Preview Window In the device list double click channel 01 or drag the channel 01 into the cell when a device is need to be connected Z011 08 Z9 11 45 18 di PPPPPPSA DES A f Jj inn ETSO gat93999 98a f Double click to display the cell in the preview window Another double click can restore the cell to its original size The blue box indicates the current selected preview cell Right click the cell to pop up the following function menu Full screen display of the Preview window Full sereen Automatically adjust the picture to its original size C a Snapshoot the current picture Snapshot l Videotape the current picture Record Disconnection Disconnect the device Click the camera channel or drag the channel Doorl Open Door to the picture to reconnect the device and display pictures Opening the door is the output action of the access controller associated with this IP device www VideoTrack us bon Name Function description Electronic a to magnify the selected area by dragging the mouse in the magnification preview window Click ca to open the audio and click K to close the audio after a channel or a pictu
40. earch Account Upgrades Renew Services Mailing Lists MailHop Outbound Auto Renew Settings Move Services Network Monitorin Sync Expirations Preferences SSL Certificates Close Account Recursive DNS Support DNS Service Level Agreement Premier Support 4 Type domain in the Hostname field and select sub domain Access to more domains Premium Domains Consider an Account Upgrade Phy Arnon Add New Hostname t Host Services My Services Account Upgrades Note You currently don t have Account Upgrades in your account You cannot use some of our Host Service features Please SLA consider buying Account upgrade that make this form full functional and will add several other features Learn More Premier Support Zone Services Hostname A servebbs org gt Host Services i us int MaiHop Outbound Wildcard I Yes alias hostname domain to same settings Recursive DNS Network Monitoring SSL Certificates Service Type Host with IP address WebHop Redirect C Offline Hostname Renew Services Auto Renew Settings Sync Expirations Accu Settings Use auto detected IP address 202 114 6 36 Billing TTL value is 60 seconds Edit TTL o Mail Routing I Yes let me configure Email routing Create Host 5 After typing in information check your DDNS service www VideoTrack us My Account My Services Account Upgrades SLA Premier Support Zone Services Host Services MailHop
41. ent Event Search conditions for querying common events access controller events and system events Setting Click to display the Setting interface It is used for device management audio video settings and alarm linkage settings to display the Access Management interface You can add Access Management 2 Cess controller to the system and associate the camera with the access a ous www VideoTrack us 4 1 3 Device List Group List Primary area name Second level area name Third level area name Device type Device name bi Channel one Device type am guard All cancel guard All adjust ERE AS automatically red right click men All display pictures on the full screen All time calibration Start regional videotaping Stop regional videotaping T Function description l Display area device and channel according to the list List mode l l l hierarchy of user configuration Display group and channel according to the group Group mode l l l hierarchy of user configuration Area Divide cameras into different areas according to their different locations to facilitate centralized monitoring against different areas for users Area Group _ l l l Group Divide cameras into different groups according to their different monitoring types to facilitate centralized monitoring against different monitoring types for users Device IP cameras and network video recorders Device guard Enable alarm
42. eo from the selected camera for the set search time the search results will be displayed in the backup list on the right www VideoTrack us Select one message in the backup list and click the button to delete the message Click the button to delete all the messages in the backup list Backup player Tick this option to back up the media player during video backup Click the button to select the backup catalogue Click the button to start backup Click the button to pause backup Click the button to cancel backup Click once to select a disk in the disk list and click the button to format the selected disk Click to refresh the disk information Note Refer to Back Up Videos for how to back up the video www VideoTrack us 4 5Event Query After setting search conditions on the log search panel click Search or Query and the search results will be displayed on the log list You can query or play back the associated video E 4 A C t User Admin A X urren ser a 9 2012 08 06 15 39 55 General Event Access Event System Event t C 192 168 0 158 1 0 5 192 168 0 47 t C 192 168 80 163 EEBS Floor Hq 2012Year 08 Month J gt Year 08 Month Faan 10 EJ El DOODO poanie 4 5 1 General Event General Event Access Event System Event Fv sp Sunveitance i H 192 168 0 158 ks EK S Outdoor t FrontDoor i EL 192 168 1 120 to Par 19
43. etection For relevant external alarm inputs see Set Alarm Linkage 3 Choose Set gt Remote settings gt A amp V parameter settings In the Video parameters settings pane set the resolutions on the Main stream and Secondary stream tab pages separately 4 Switch to log in to the system as a superuser 6 13 Video Image Exception at Preview Possible causes 1 Incorrect video parameter settings 2 Unstable camera connection solutions 1 Choose Set gt Remote settings gt A amp V parameter settings In the Video parameters settings pane set parameters on the Main stream and Secondary stream tab pages according to actual bandwidth www VideoTrack us 2011 06 20 10 43 00 R eramo 2 Check to ensure that the camera is properly connected 6 14 Incorrect System Time Solution Choose Set gt Local settings gt System settings Tick off Auto calibration time and set the calibration time When the calibration time arrives the system automatically calibrates the time www VideoTrack us 7 Others 1 To monitor the devices in a centralized manner enable Task Manager to check the CPU usage The CPU may function improperly with more than 80 resources occupied See 5 21 Set Audio and Video Parameters Appropriate for Your Network to decrease the device bit rate or lower the resolution 2 Check the manufacturer website regularly for the latest software version 3 Know the factory default parameters of came
44. ettings Set PTZ parameters such as the address baud rate and stop bit on the PTZ Parameter Settings interface Ensure that these parameter settings are consistent with the PTZ settings ss www VideoTrack us 6 7 Failure to Implement Audio Intercom Possible cause The device has no external audio input devices or no headsets or microphones are connected to the PC Solution Connect an external audio input device to the device and connect a microphone headset to the PC 6 8 Failure to Play Back Videos Displayed on the Timeline Panel After a Video Search Possible cause The video files are missing or the user has manually deleted the video files within a specified period 6 9 Failure to Search for Video Files Possible cause The video file for this time period has been deleted or has been overwritten by circulating video recording 6 10 Failure to Set the Motion Detection Area Possible causes 1 When Resolution is set to QCIF the system does not respond your request for motion detection area settings 2 If you log in to the front end device with a non admin account the system does not respond your request for motion detection area settings Solutions 1 Choose Settings gt Remote Settings gt A amp V Parameter Settings In the Video parameters settings pane set the resolutions on the Main stream and Secondary stream tab pages separately 2011 06 20 10 43 00 a www VideoTrack us 2 Switch t
45. ges from 0 to 100 The larger the number is the higher the sensitivity is www VideoTrack us 4 6 5 PTZ Parameter Settings b Channel 01 Double click the camera channel in the device tree and set the PTZ parameter after connection PTZ Control See the PTZ control panel in 4 1 4 Control panel for details Pan tilt Settings Address code It is used to distinguish various pan tilts The address code of the pan tilt can be modified by using pan tilt internal code Please set the address code to match it with the pan tilt address code Protocol You can choose PELCO D or PELCO P as the communication protocol of pan tilt motor control This protocol must be consistent with the pan tilt internal control protocol Baud rate For the transmission frequency of RS 485 signal the higher the baud rate is the faster the transmission speed is and the error rate rises accordingly The baud rate must be consistent with that of the internal pan tilt Data bits stop bits and calibration The transmission parameters of RS 485 protocol must be consistent with that of the internal pan tilt Onote 1 Due to different production standards of manufactures when the incomplete match of the address codes occurs try to add 1 or minus 1 to implement complete match 2 For pan tilt related parameters see Pan tilt User Manual www VideoTrack us Preset and Cruise When the motion pan tilt arrives at the place you focused on Click and choo
46. ideos to be backed up 7 Select whether to back up the media player 8 Click the button to set the path of backup 9 Click the button to start the video backup Notes 1 The total files to be backed up should not be larger than 8G every time 2 The path of backup should be neither the system disk e g disk C nor the video storage disk 3 You can also access a camera through BROWSER and choose Alarm gt Linkage alarm and select the Save Video to Storage Card option to back up the video to a storage card or select the Save Video FTP Server option to back up the video to www VideoTrack us an FTP server and a storage card concurrently For details see Alarm Linkage in the User Manual Using Browser for Video Surveillance in the delivery attached Alarm Alarm Linkage V Email Alarm Email Settings Save Video to FTP Server FTP Settings E Motion Detection Save Picture to Storage Card E External Alarm Settings Oooo aoo RPERBRBBRBRBBRBRBRBREER vv vv vv WY ah oes S eee K we FF oc Je iaa oo y te fe 3 Set auser name a password and a user level 4 Set the user authority to save the profile of the new user www VideoTrack us 5 15 Modify User Information or Authority Common user I 7 aM ope Tl hen j a3 i k N E AEO Aves HS As ae 4 by H i H ETOR N ang RON DARAAAARAAAA LL Leese m MaA ra Sea arra ag mi
47. ient software and the Monitor client icon is displayed on the desktop Double click the Monitor client icon to enter the system Choose Settings gt Device Management gt Search Click to display the Search interface Click Search all device to search all camera devices produced by our company on the LAN Choose camera in the search list Change the remote device information such as IP address and device port on this interface In the search list select one or more cameras or tick off Select All to select all cameras Click OK to finish adding cameras to the system Choose camera channel in the device list on the Search interface to modify the local device information device names and user names Partition the device Enter Preview interface Double click the camera channel in the device list or drag the channel into the preview cell to connect the device Then the video can be previewed Choose Video from the shortcut menu or click Mimi to start the videotaping For more information of other functions such as user configuration video playback and alarm linkage configuration see 5 Configuration www VideoTrack us 4 User Interface The user interface of surveillance client software is easy to operate It is divided into the following 8 working areas which switch over in tag page Lock user Preview E map Playback Event Search Setting Access Management and Exit 4 1 Preview Open to enter the Preview in
48. illanceClientSoftware gt G Player nce R ae vist aS E SurveillanceClientSoftware Lag Off Turn Off Computer Jae a a 28 omni 7 i x Fie P ig Uninstall SurveillanceClientSoftware Mode 2 Open the system control panel and choose Surveillance Client Software Click Remove to delete related documents F Add or Remove Programs Seles Currently installed programs C Show updates Sort by Name v Change or Remove Programs GH ClientPlus_Setup Size 134 00MB GH AAPA Mix 40 Hiie V7 5 Size 13 46MB_ Pa fey Microsoft Visual C 2008 Redistributable x86 9 0 30729 17 Size 10 25MB add Kew p PL 2303 USB to Serial Sie 1 04MB Programs surveillanceClientSoftware Size 49 99MB Used rarely gt Last Used On 8 6 2012 Add Remove To remove this program from your computer click Remove windows eras h Components Mware Tools 20 53MB amp SS Windows Driver Package DigitalPersona Inc usbdpfp Biometric 01 25 2007 4 0 0 32 257 00MB Set Program Access and Defaults Qnotes 1 The above two modes are not available for deleting all the documents Deleting related documents under installation directory is necessary 2 When the software is uninstalled the database and user s setting will be kept www VideoTrack us 3 Quick Start Guide By means of the following procedures you can perform a fast setting on the client software 1 2 10 11 Install the cl
49. lation package Surveillance Client Software exe Choose the installation language then click OK to continue Step 2 Click Next when the InstallShield Wizard interface pops up ig Setup SurveillanceClientSoftware Welcome to the SurveillanceClientSoftware Setup Wizard This will install SurveillanceClientSoftware version 3 5 7 354 on your computer It is recommended that you close all other applications before continuing Click Next to continue or Cancel to exit Setup Step 3 Set the installation path The default path is C Program Files SurveillanceClientSoftware Surveillance Client Software Click Next iG Setup SurveillanceClientSoftware Select Destination Location Where should SurveillanceClientSoftware be installed 0 Setup will install SurveillanceClientSoftware into the following folder To continue click Next If you would like to select a different folder click Browse Program Files SurveillanceClientSoftware SurveillanceClientSoftw At least 47 9 MB of free disk space is required Step 4 Confirm the installation is correct and click Next to wait for the completion of installation Click Finish to exit www VideoTrack us lp Setup SurveillanceClient Software Select Additional Tasks Which additional tasks should be performed Select the additional tasks you would like Setup to perform while installing SurveillanceClientSoftware then click Next Additional ico
50. livery attached CD NetWork Settings TCP IP Settings Remark HTTP and RTSP port can not be modified If you modify save only the RTSP port data IP Acquisition Mode Manual Setting vi IP Address 58 250 50 88 Please n Subnet Mask 255 255 255 0 WY Picase only ente Gateway 58 250 50 1 Please only enter numbers and d E WIFI Settings E Domain Name Settings Acquisition Mode Manual Settin Primary DNS Secondary DNS HTTP Port RTSP Port 554 Please only enter numbers E Permission Calibration ON OFF Remark The settings will take effect after restart the device 5 6 Set Scheduled Planned Videotaping 1 Choose Set gt Local settings gt Storage management 2 Click a camera channel in the device list 3 Tick off the Use planned videos option www VideoTrack us 4 Press and hold the left mouse button and move the mouse to a desired direction to set a time segment for scheduled videotaping O 23 indicates one day unit half an hour To cancel the setting move the mouse to an opposite direction 5 Click all to save your settings 6 Deactivate scheduled videotaping Clear the Use planned videos option and click Save or clear green boxes in the schedule and click Save Onote To set the same videotaping time for all devices you only need to set one of them and select Copy to all cameras Then click Eo and eal to save your
51. ll automatically detect the computer disk and displays the test results in the list The default storage path is D MediaRecord When the space of the first selected disk is less than 5G the second selected disk will begin to videotape Alarm duration The duration of the alarm videotaping is 5s by default It can be set from 5s to 60s Alarm pre recording duration The pre recording duration of the alarm videotaping is 5s by default It can be set from 1s to 15s Alarm Alarm video prewecoraing Alarm trigger Duration Duration 5s 2mins Videotaping circulation coverage If you select it the system will automatically overwrite the earliest videotaping when all the configured videotaping disk spaces are less than 5G If you clear it the Disk cleanup interface will pop out when all the configured videotaping disk spaces are less than 5G As long as one of the configured videotaping disk spaces is more than 5G the scheduled videotaping will restart www VideoTrack us 4 6 10 User Management REBRBBRBBRBEBRERELBE gt amp User list ID User list number The serial number of the newest user in the system is 1 User name The user name used to log in to the system User level Users with different operating authorities Userlevel Default permission Superuser Possesses all permissions and can perform any settings Select the permission in the permission list on the right side Only such functions as preview PTZ
52. ller alarm pattern user ID and verification mode Note The combination of various filtering conditions will filter the search results If none of the filtering conditions is enabled then all the current day s logs of all the devices will be searched by default Enable Time Filter After ticking Enable Time Filter you can set the start time and end time for log searching Enable Camera Filter BERBER EREERE After clicking Enable Camera Filter you can select the IP cameras of which the logs are to be searched for Enable Access Filter After clicking Enable Access Filter you can select the access controllers of which the logs are to be searched for Enable Alarm Filter www VideoTrack us After ticking Enable Alarm Filter you can select types of alarm log to be searched for Enable User Filter After clicking Enable User Filter you can search for logs by user ID Enable Verification Mode Filter After clicking Enable Verify Mode Filter you can search for logs by verify mode 4 5 2 2 Log List note The log list of access controller events is the same as that of common events For details see 4 5 1 2 Log List 4 5 2 3 Playback Window Note The playback window of access controller events is the same as that of common events For details see 4 4 1 3 Playback Window www VideoTrack us 4 5 3 System Event E Device list User list Query mode Query logs ba
53. mal point Gateway 192 168 80 254 Only numbers and decimal poin DNS Made Manual DNS Preferred DNS 192 168 1 1 Only numbers and decimal point Alternate DNS 0 0 0 0 Only numbers and decimal point HTTP Port 80 Only numbers Enter System Domain Name Setting and configure the domain name of the camera Domain Name Setting Remote Access Setting Alarm n Dynamic Domain Name Setting ON O OFF 7 gt gt gt System NetWork Setting Time Setting User s Setting Advanced Setting Domain Name Setting Equipment Information Service Provider Dyndns org M Users Name myuserid Password eeeeeceeeee Host Name UPnP Auto Port Mapping ON O OFF Confirm Cancel C Login and configure the router 1 Enter the Dynamic DNS setting of the router set and enable the DDNS www VideoTrack us Service Provider Dyndns ww dyndns org j Go to register User Name username Password fTiiiitii Domain Name C Enable DONS Connection Status DONS not launching GAVE Port Mapping Enter Forward Rules Virtual Server Setting click Add a new link add the IP address of the IPC in LAN and the corresponding port number and enable the function The port setting of the camera is used here Add or Modify a Virtual Server Entry Service Port KK XK or XX Internal Port ax Only v
54. nal alarm linkage see Set Alarm Linke 3 For associating the IP camera with the access controller see 5 23 H 5 23 How to Set and Apply the Association of the IP Camera with the Access Controller 1 Set the association of the camera with the access controller 1 1 Access the Settings gt Linkage Alarm gt Access Management interface 1 2 Manually add the access controller to the system When adding succeeds the access controller will be displayed on the access controller list You can click Test to check whether the access controller is successfully connected 1 3 Double click the camera channel to be associated with on the device tree to connect the camera 1 4 Tick the access controller to be associated with on the access controller list You may select more than one access controller 1 5 Click Save to save the setting and finish associating the camera with the access controller www VideoTrack us El pSurveillance t H55 192 168 0 158 1 TEB Ouioor anan e He Front Door l 192 168 80 106 Assis put no r 192 46880106 i 192 168 1120 492 168 890 108 dah etic AA A 192 168 380 106 oR oem woni Saag eee Ha 182 186 087 492 168 80 106 Alert Ha 192 168 80 111 ka ak nA a t HS 192 168 80 13 f Doort Anti pass back i ot Assistant Output o ca 4 DoorButton i ghia Door Notciosed A Channel 01 1 4 e d OAS Checkin i Check Out Press Finger iif gal TE Th JS TS TA TS Cop
55. nd choose Arming in the fuction menu to enable all alarm linkage of all channels in this device i All disarming All auto adjust image Al full window image All time calibration Arming Start regional recording Stop regional recording Time calibration www VideoTrack us 5 9 Set Alarm Linkage brs ss 58 250 50 88 Assistant Output i ies 5 1 Access the Setup gt Alarm Linkage gt Alarm Setup page 2 Double click on the device list the camera channel for which alarm linkage is to be set When the connection is successful the input output signals of the associated alarm will be displayed on the list 3 Click Enable alarm input to start using alarm input signals 4 Click to select alarm input signals on the input signal list 5 _ Tick linkage actions on the linkage action list You can select more than one 6 Tick Enable input signal setting to start setting the time for input signal alarm linkage 7 Press the left mouse button and drag the cursor to set the time period for input signal alarm linkage 0 23 indicates a day with half an hour as the unit If you want to cancel it you can drag the cursor again 8 Click Save to save the setting 9 Set the storage location and time length for the alarm linkage video 9 1 Access the Settings gt Local Settings gt Storage Management interface to set alarm linkage video www VideoTrack us 9 2 Tick the storage location for the video After th
56. network administrators or network professionals The camera will be restarted after the port is successfully modified Administrator password To modify the IP address gateway subnet mask or port a correct administrator password must be entered Click to go back to the upper interface Onote For information regarding to device remote parameters IP address and port modification see 5 4 Modify Network Parameters of a Camera 4 6 2 Group Management G4 64 G4 64 192 168 80 13 Group type Choose group type according to picture quantities including single picture 4 picture 6 picture 8 picture 9 picture or 16 picture Group name Set group names In the device list select the device to be grouped In the group list click the group that will be added to Click BE to add the device to this group In the group list select the device that will be deleted and then click to delete the device from this group Note 1 The device only can be operated after partition 2 There are at most 20 groups can be added www VideoTrack us 4 6 3 Audio and Video Parameter Settings bryChannel 01 Double click a camera channel in the device tree and set the audio and video parameters after connection Video Parameter Settings Resolution Resolution is a standard to measure the image definition unit pixels The higher the value is the clearer the image is The main stream definition of HD
57. ns C Create a Quick Launch icon C Cover database Onote If the installation folder already exists there will be a prompt box pops up If you want to install to the existed folder there will be an additional selection Cover database Select it to use new database or use the original database Step 5 For reconfiguration please click Back click Install to begin the installation process g Setup SurveillanceClientSoftware Ready to Install Setup is now ready to begin installing SurveillanceClientSoftware on your computer Click Install to continue with the installation or click Back if you want to review or change any settings Destination location d Program Files SurveillanceClientSoftware SurveillanceClientSoftware Additional tasks Additional icons Create a desktop icon j Cancel Completing the SurveillanceClientSoftware Setup Wizard Setup has finished installing SurveillanceClientSoftware on your computer The application may be launched by selecting the installed icons Click Finish to exit Setup www VideoTrack us 2 2 Removal If you do not need to use anymore you can delete it in the following two ways Close all the related programs before deletion Mode 1 Choose Start gt All programs gt SurveillanceClientSoftware gt Surveillance Client Software gt Uninstall to delete related documents All Programs fa SurveillanceClientSoftware gt GH Surve
58. nter the primary and secondary DNS addresses manually When select Automatically obtain the DNS the DNS address will be obtained automatically when the camera is connected with the LAN Primary DNS The primary DNS is 192 168 1 88 by default It can be modified as needed Secondary DNS The system will connect the secondary DNS when the connection failure or error of the primary DNS occurs HTTP port The device port number is 80 by default To modify it contact the network administrators or network professionals The camera will restart after the port is successfully modified www VideoTrack us 4 6 8 System Settings Time Settings Group switch time The time interval of group switching The group switch time is 20s by default It can be set from 5s to 60s Log storage time The logs can be saved for a week half a month or a month The default storage time is a week Date format It includes year month day month day month or day month year The default format is year month day Time format It includes 12 hours or 24 hours The default format is 24 hours Auto calibration time Select it to calibrate the time of all connected devices during the given time that is synchronize the time of all devices with the PC Auto calibration time Calibrate the time automatically Capture Settings Image format The formats of system captured pictures include JPEG and BMP The default format is JPEG Image storage path The default stor
59. o log in to the front end device as a superuser and then set the motion detection area 6 11 Failure to Achieve Alarm Linkage Possible cause The Arming function is not enabled Solutions 1 On the equipment list of the preview interface right click a desired area and choose All arming from the shortcut menu Then the guard function is enabled for all devices in this area 2 On the equipment list of the preview interface right click a desired device and choose Arming from the shortcut menu Then the guard function is enabled for this device in this area All disarming All auto adjust image All full window image All time calibration p m Time calibration Start regional recording Stop regional recording 6 12 Failure to Display the Alarm Window After Enabling Arming Possible causes 1 The Pop up video window option is not selected 2 Noalarm signals are detected 3 When Resolution is set to QCIF the system does not support motion detection alarms 4 If you log in to the system as a non admin user namely a superuser the system does not Support motion detection alarms Solutions 1 Choose Settings gt Linkage Alarm gt Alarm Settings In the Alarm linkage pane select Pop up Window www VideoTrack us 7 192 168 80 106 Popup Window Twesenes Arm bry Channel 01 2 Check the motion detection area and input alarm settings For relevant motion detection settings see 5 7 Set Motion D
60. o surveillance software provided by our company free of charge It supports multiple functions such as monitoring videotaping and alarm linkage of multiple IP cameras over the LAN and Internet As the video surveillance device is complex it is strongly recommended to read the corresponding user manual before the first use of this software and confirm the device can be visited by browser on the LAN and Internet This document describes how to use Surveillance client software for video surveillance 1 2 Operating Environment Operating system Windows 2000 Windows XP Windows 2003 Windows Vista Windows 7 32 bit Windows XP is recommended CPU Inter Pentium 4 or above 2 6 GHz or above is recommended Video adapter Resolution of 1024 768 pixels or above Minimal memory of 256MB ATI AMD video adapter with 1G memory or above is recommended Memory Minimal capacity of 1GB 2G or above is recommended Hard disk Minimum free capacity of 80GB depending on the number of devices and video configuration As a better computer can bring better effect of surveillance it is recommended to use a better computer for video surveillance 1 3 Procedure for Use of Surveillance Client Software Before using proceed as follows Perform planning and installation of all IP cameras used for surveillance Change the IP addresses and ports of the IP cameras through the search software on the CD Access the IP camera from the browser and
61. p www dyndns org click the Create Account www VideoTrack us 2 3 gt Dynect gt DynTLD User EE Pass sd _Login Lost Password Creste Account A NEW WINDOW TO YOUR WORLD New to DynDNS Take a to d hat we d All new DynDNS Updater for Windows now available ATA ee DNS Services DNS for static and dynamic IP address MailHop Services Ensure reliable email delivery BL earn more lt oo Dynamic Network Services Inc Expands Domain Registration Services What is DNS DNS Hosting 24 7 Premier Support _ Company Facts DNS Tools Free Dynamic DNS DNS Update API Technologies Home Solutions Email Relay Update Clients DNS Inc Jobs Business Solutions Domain Names Updater for Windows Contacts 1998 2008 Dynamic Network Services Inc Legal Notices Contacts Input all information and follow step by step with DynDNS gt Dynect gt DynTLD gt Corporate gt Corporate eam ar CO DynDNS a Lost Password Creste Account i Aecok Create Your DynDNS Account Create Account Please complete the form to create your free DynDNS Account Login Lost Password User Information Username SS ay Instructions to activate your account will be sent to the email address provided Confirm Password Pass rd n Your password needs to be more than 5 characters and cannot be the same
62. p to the next group of windows in the group mode Group polling Click a to start group polling display against the user configuration in the group mode Exit by another click expan old Click to fold the preview window Click wl to expand the preview window For example There are 3 groups group 1 1 group 2 6 and group 3 16 in the current configuration The cycling time is set to 5s Select 6 split cell display 16 camera channels are connected in total www VideoTrack us List mode The first page of preview window displays CH1 CH6 cells Click to switch to the second page on which displays CH7 CH12 cells Group mode Click to display one full screen to display 6 spit cell picture after 5s and to display 16 split cell after another 5s The 6 split cell display will jump to the 16 split screen display when you click Intelligent Code Stream Selection to Implement Optimized Play Automatic Handover Between Standard Definition and High Definition Surveillance Client Software automatically determines the optimal number of channels according to the hardware configuration of your computer Moreover it adopts the dual stream mode and can select the code stream intelligently according to the number of spilt images to achieve the best image quality When the preview window adopts one full screen mode and the main stream is adopted in both viewing and background video playing capture the main stream pict
63. parameter setting Device information view Network parameter setting System setting Storage management User management Alarm setting Access Management The Settings menu contains 12 submenus and allows settings of multiple devices for example the IP cameras Common operations and icon functions in the Settings menu Camera selection Select a channel in the device list by clicking the channel name Camera connection Connect a camera by double clicking the channel name in the device list Seon Function description Add devices areas groups camera presets cruise paths users Save modified parameters or switch to modification state www VideoTrack us Save the modified information to local database Cancel modification Copy the setting to other devices 4 6 1 Search Area Information Area name The name of the upper level area of the currently chosen area Area name Areas that can be set Local Device Information Device name Device names displayed in the software After the Device name is set the device list displays only the device name rather than the device IP address User name The user name that used to visit the front end device The device cannot be successfully connected unless you enter a correct user name Password The password that is used to access front end device and the device cannot be successfully connected unless you enter a correct password Area The area where the devi
64. ras produced by our company IP Acquisition Mode Manual settings 192 168 1 88 255 255 255 0 192 168 1 1 HTTP Interface sa of CF Disabled Wireless Disabled admin Password admin www VideoTrack us
65. re is selected Sound on off After a channel or a picture is selected click to start videotaping Videotape on the current channel Click in the lower right corner of the Videotaping selected picture to stop videotaping The created video file is H 264 format file The initial default storage path is D MediaRecord O z Hoi Click Snapshot to automatically snapshoot the current picture The napsho j default storage path is C Picture after a channel or a picture is selected Enable Click o to enable the intercom Click to close it BE intercom Disa The sound of only one camera channel can be turned on sometimes Turn off the sound of the last camera before turning on the sound of the ble intercom next camera Gh You can select split screen preview mode System supports one full oose a l screen and 4 6 8 9 and 16 split screens picture l l The default mode is 4 split screens Click E to display the picture in full screen Exit by another click Full screen When the picture is displayed in full screen move the cursor to the lowest part of the screen will display the toolbar Click to jump to the last page when the window channels are Last group more than the screen split numbers in the list mode Click to jump to the last group of windows in the group mode Click Em to jump to the next page when the window channels are Next group more than the screen split numbers in the list mode Click to jum
66. rture power driven aperture control function The focal Click to make the camera zoom in on distant pictures distance to implement monitoring if the camera lens has a power zoom becomes function smaller The focal S to make the camera zoom in on nearby pictures to distance implement monitoring if the camera lens has a power zoom becomes larger function Click Ge to make focus forward to obtain a clear picture if Focus forward the camera lens has a power focus function Click EJ to make focus backward to obtain a vague picture if the camera lens has a power focus function l Drag the slider left to slow down the pan tilt speed or drag the Pan tilt speed l l l slider right to accelerate the pan tilt speed Click to open the light when the external light m Light devices are connected in a dark lighting condition Close the light by another click Click CF to enable the windscreen wiper when the Windscreen cover is dirty Disable the windscreen wiper by another click Focus backward wiper It is recommended to adopt this function to avoid scrape on the lens when it is rainy or the cover is wet OQnote The above functions are available only when they are supported by camera lens and external devices Preset Panel Click Preset bar to display the preset panel Click cat the Pan tilt will rotate to the preset Onote For the preset settings see Configure Preset Locations and Cruise Routes
67. se the preset number in the preset list Set the preset name and click Add to add the preset After adding two or more presets to the camera channel you can configure a cruise based on the presets After setting the cruise click Add to add a cruise Click and select a Preset in the preset list Select the cruise that will be added to from the drop down list Click BB to add this preset to the selected cruise Click and choose the unnecessary preset Click to delete it from the cruise 4 6 6 Device Information View bAi Channel 01 Double click the camera in the device list Check the configuration information of important parameters of the camera in the right side of the interface Click esate cre to restart the camera Aes a ag tm i e l to restore the camera parameters to its factory defaults www VideoTrack us 4 6 7 Network Parameter Settings bryChannel 01 Double click the camera channel in the device tree and set the network parameter of the camera after connection IP address The default IP address is 192 168 1 88 It can be modified as needed Subnet mask The default subnet mask is 192 168 1 88 It can be modified as needed Gateway The default gateway is 192 168 1 1 It needs to be reset if the device and the PC are not in the same network segment DNS acquisition mode Domain Name Server DNS can translate the domain name into an IP address In Manually set the DNS mode you need to e
68. sed on a specified type of data Query all logs Query all logs of all devices Query based on device Select a device from the device list to query its logs Query based on user Select a user with operation logs from the user list Log type Log Type Sublog Type Network preview Record all operation Operation log l l PTZ control All logs information of a user Remote setting Record all Time calibration information of the system Disk full alarm Video loss alarm Record the alarm Alarm log l l l Motion detection alarm information of a device Hard disk read write error alarm www VideoTrack us Standard mismatch alarm Start date End date Query Previous page Next page Total log number Record information such System log as user login logout and l l Local settings related information Indicates the start time of a log search Indicates the end time of a log search Select a camera channel from the device list or a user from the user list Then set query conditions on the Log query panel and click the Query button Eligible results are displayed in the log list View the query results on the previous page View the query results on the next page Indicates the number of all log query results www VideoTrack us 4 6 Settings Ga BQ T s Current User Admin 2012 08 06 15 45 11 ear Group management ASV parameter setting Es Motion detection setting Modify PTZ
69. settings The schedule videotaping function is activated on all devices 5 7 Set Motion Detection R _ annel 01 2 i 1 Choose Set gt Remote settings gt Motion detection settings 2 Double click a camera channel in the device list 3 Select one or more areas for motion detection 4 Set the locations and sizes of these areas 5 Set the detection sensitivity of these areas B to apply your settings www VideoTrack us OQnote You can also access a camera through BROWSER and choose Alarm gt Motion Detection to set motion detection parameters For details see Motion Detection in the User Manual Using Browser for Video Surveillance in the delivery attached CD 012 08 01 16 54 10 Motion Detection m T Window 1 Sensitivity AIAFI T Tae O window 2 Sensitivity a Motion Detection 4 Window 3 Sensitivity E External Alarm Settings E Alarm Linkage CL Window 4 Sensitivity 5 Alarm Time re _ ze Draw the window to change the size cursor at lower right corner and position 5 8 Enable Arming The alarm linkage of all signals will work only after the device the camera is armed If the device is disarmed it cannot produce alarm linkage Enter Preview interface right click on the area name in the device list and choose All Arming in the fuction menu to enable all alarm linkage of all devices in this area Right click on the device name in the device list a
70. software system time OQnote For related devices added device name modification and partition see Search for and Add a Camera to an Area www VideoTrack us 4 1 4 Control Panel Output Control Unfold the output control panel by clicking Output Control select the camera channel from which the output is to be controlled The output actions that can be controlled will display in the panel If this camera is not associated with the access controller only the Assistant Output of the camera can be controlled if it is associated with the access controller both the Assistant Output of the camera and Open the Door by the access controller can be controlled Double click the action to be controlled and a confirmation box will display as shown in the following figure Oote For the association of the IP camera and the access controller see How to Set and Apply the Association of the IP Camera with the Access Controller PTZ control panel Control the rotation direction of the Pan tilt by following the arrows up upper right upper left left right lower right lower Direction control left and down z Click a to control the automatic horizontal rotation of the Pan tilt Cancel this operation by another click Click to stop down if the camera lens has a power driven aperture control function Narrow aperture www VideoTrack us Widen the Click to widen the aperture if the camera lens has a ape
71. st signals of this access controller will be displayed on this list www VideoTrack us Signal name After clicking a certain signal on the access controller signal list you can set signal name Associate the camera with the access controller Double click the camera channel on the device tree After the connection is successful click to select access controllers you can select more than one to be associated with Click the Save button on the lower right corner to save the setting Notes 1 You have to add access controllers to the system manually 2 The port you fill in here must be consistent with the actual port of the access controller The default port is 4370 and generally needs no change If the actual port of the access controller is not the default 4370 please contact your access controller supplier for the actual port number 3 For associating the IP camera with the access controller see How to Set and Apply the Association of the IP Camera with the Access Controller www VideoTrack us 4 7 Access Management Click to quickly access interface Access Management note For details see 4 8 Logout Surveillance Client Software S gt Ga C arci T W Current User Admin ed j z F n r ad 2012 08 06 15 47 13 A Gp Surveillance t H 192 188 0 158 H5 192 168 0 47 HD 192 168 80 163 H2 Floor Are you sure to exit Output Control Ma PTZ control Connection failed
72. terface by default 2012 08 06 11 06 29 Cm he S AA F A Current User Admin Oks gH a g O Patrol path Color adjustment The description of software interface is shown in the following table Area Description Area Description When the device is added to the system it will automatically display in the device tree on the preview page After the parameter setting is completed you can operate video monitoring camera preset and color conditioning on the preview page www VideoTrack us 4 1 1 System Button Bar a ai Function description Software name x Help button Click to display user manual es Click to minimize the window to the Minimize button system tray o B Exit button Click Bai to pop up the exit prompt 4 1 2 Tab Bar Current User Admin 2012 07 31 10 24 23 icon Name Function description G ad It is used for locking unlocking current operator modification or password Lock Unlock ee modification Preview Click to display the Preview interface It is used for camera and video surveillance control and management i Aiko enter the E map interface and you can watch live pictures of a E map passage while viewing its location The e map also supports viewing multi passages and pan tilt zoom of live pictures Playback Click Mimi to display the Playback interface It is used for video search and playback Click to display the Event Search interface You can set differ
73. the icon to the video play window to play the video in real time 3 Add link Click to enter the interface of adding link By adding link icon on a map a user can conveniently and expediently enter and check the map whenever he wants to Select the map to be linked set the name and appearance of the link etc and then click to complete the adding After successfully adding link the selected icon of link appearance appears on the map Move the cursor to the icon and hold down the left button to move the location of link icon After exiting the condition of editing double click the icon to enter the linked e map www VideoTrack us 4 Add I O Signal Click to enter the interface of adding I O signal When an alarm input device is connected to the IP camera or to the access controller associated with the camera auxiliary input will be generated and when an alarm output device or an exit switch is connected to the IP camera or to the access controller associated with the camera auxiliary output signals will be generated By adding input output signal icons you can mark on the map the locations of the devices that are connected to the IP camera or the access controller After selecting the devices to be connected the signal type setting signal name and signal appearance click OK to finish the adding 192 168 0 158 Assistant Output Output Signal When adding signals succeeds the chosen visual icons for the signals will b
74. tings interface set Audio collection to Open 6 3 No Audio in Playback Possible cause The audio collection function is disabled when you videotape the images 6 4 Failure to Enable Manual Recording Possible causes 1 Equipment disconnected 2 Disk space insufficient Solutions 1 Choose Set gt Device management gt Search Click Test until the connection succeeds 2 Choose Set gt Local settings gt Storage management Tick off Disk full cover Then the video files of the earliest date will be deleted when all disk space is less than the preset reclaimable space Or you can enter the video storage path and manually delete unwanted videos to free up the disk space www VideoTrack us 6 5 Failure to Disable Videotaping at Preview Possible causes The device performs scheduled videotaping within a specified period The device performs linkage alarm videotaping within a specified period 6 6 Pan Tilt Abnormality Abnormal conditions 1 Lighting out of order 2 Wiper out of order 3 Pan tilt out of order 1 The device has no built in pan tilt 2 The device cannot work with a pan tilt Solutions 1 Check whether any external light fixtures are connected This function applies when there are external fixtures 2 Check whether any external wipers are connected This function applies when there are external wipers 3 1 An external pan tilt is required 2 Choose Set gt Remote Settings gt PTZ Parameter S
75. u want to add Or you can right click the map on the map display window and choose Add link 9 Drag the mouse cursor to the link icon press the left button and drag the link icon to where you want to place it 10 If you want to add input output signals on the map first choose the map on the map list and right click to choose Add I O Signals Then set the attributes for the input output signals that you want to add 11 Or you can right click the map on the map display window and choose Add I O Signals 12 Drag the mouse cursor to the signal icon press the left button and drag the signal icon to where you want to place it 13 Click End Editing E map to exit map editing 14 After the device is armed when an external alarm signal comes in the input signal icon will blink After confirming the alarm on site the security guard can right click the icon to confirm the alarm and then the icon will stop blinking 15 You can access the linked e map by clicking the link icon on the map 16 You can double click the device icon or drag the icon to the video play window to play the video in real time 17 You can control the output by double clicking the output signal icon on the map Notes 1 The alarm linkage of all signals will work only after the device the camera is armed If the device is disarmed it cannot produce alarm linkage For arming the device see Enable Arming www VideoTrack us 2 For setting sig
76. ure When the preview window adopts split cell mode the secondary stream is adopted in viewing and the main stream is adopted in background video playing capture the main stream picture For example The current picture adopts 16 split cell display mode The system automatically adopts the secondary stream play during viewing If you want to view one of the cells on the screen double click the cell to implement full screen preview display then the system will automatically switch to play main stream Advantages Electric energy and CPU resources are saved during video watching A user can watch more IP devices with one PC Videotaping and image capture on background are still in high definition effect Onote 1 If you need to set the video storage disk choose Settings gt Local settings gt Storage management 2 If you need to modify the format or storage location of the capturing pictures choose Settings gt Local settings gt System settings 3 Dividing cameras into different groups is a prerequisite to group switching see Group Cameras for details 4 If you need to modify the group polling time choose Settings gt Local settings gt System settings www VideoTrack us 4 1 6 Event Panel 192 168 80 13 80 C1 2012 07 31 14 30 55 Input alarm i A Event information are color coded e Red Alarm event e Blue General event e Black Already browsed information Source The names of c
77. ve the mouse on the timeline Click the time point to accurately position the video Pe lon Name Function description La iS Sound on off E va Drag the volume slider left to turn down the volume or drag the olume volume slide right to turn up the volume 1 100 Single frame Click mam to perform a single frame play during the video play playing Each frame image will be displayed by every single click www VideoTrack us a Replay Click to replay the video in the current channel All Allreplay Click to replay all the videos in four channels Image S Click to capture the image and save it to hard disks capture Drag the speed slider left to slow down the play speed or drag the volume slide right to accelerate the play speed 1 100 Play speed Speed adjustment range includes 2 1 4 speed O normal speed and 2 2 times speed The device uses normal speed 0 by default Expand Fold Glick m to fold the Playback window and click amp expand it 4 4 2 Video Backup Current User Admin 2012 08 06 15 35 49 After setting search conditions by date on the video search panel click Add to backup list and the search results will be displayed on the backup file list Click the video to be backed up on the PACKUP file list set the backup path and click Start to back up the video a Click the button after selecting the camera and the search time If there is a vid
78. y to all x copy Sav Cancel 2 Set door controller event alarm linkage 2 1 Access the Setup gt Alarm Linkage gt Alarm Setup page 2 2 Double click the camera associated with the door controller When the connection is successful set the alarm linkage items for door controller events For details seed 9How to Set Alarm Linkage 2 3 Click Preview to start arming the device For details see 3 You can implement video surveillance on the Preview page If there is a door controller input signal the system will perform linkage actions such as video recording and opening the door according to the alarm linkage settings 4 On the e Map page you can add input output signal icons on the map and operate video surveillance and output control For details see 5 22 How to Set E Map 5 Search for door controller events and play back the linkage video 5 1 Access the Event Query Access Events page 5 2 Set query conditions click Search and the search results will be displayed on the log list 5 3 View the log double click the log with associated video font in red and the associated video will be played in the playback window www VideoTrack us 012 06 01 13 00 00 192 168 380 163 wd v re oad v al ad al d www VideoTrack us 6 FAQs 6 1 No Image at Preview Possible causes 1 Incorrect device information such as the user name and password 2 MAC address conflicts between the camera an
79. ying remote device parameters such as IP addresses and port numbers see Modif or 5 4 Group Cameras TY Hip ection A 1 3 Click a camera channel in the device list 4 Click a group in the group list 5 Click IEEE to add the selected camera channel to this group Onote Up to 20 groups can be added www VideoTrack us 5 5 Modify Network Parameters of a Camera V2 3 1 1 CZ201105220 1 Choose Set gt Device management gt Search 2 Select a camera from the search result list 3 Click and then modify the remote device information of this camera 4 Enter a correct admin password and click to save your settings OQnote You can also modify network parameters of a camera in the following two methods Method 1 Choose Set gt Remote settings gt Network parameter settings and perform setting in the Network parameter settings pane me 7 www VideoTrack us 1 Choose Set gt Remote settings gt Network parameter settings 2 Double click a camera channel in the device list 3 Modify the network parameters of the camera including the IP address DNS acquisition mode and DNS addresses 4 Click Ay to apply your settings Method 2 Access a camera through browser and choose Network settings gt Network settings to modify network parameters of the camera in the Network settings pane For details see Network Settings in the User Manual Using Browser for Video Surveillance in the de

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