User`s manual
Contents
1. 20 22 23 Preface The MaxiScan 2500 DP is an innovative high performance Bi optic scanning solution to provide hypermarket and supermarket retailers with the outstanding benefits of dual plane scanning Ergonomically designed for retailers with small counter space but a high throughput the scanner provides exceptional scanning capabilities from any direction including from the top improving speed at checkout and reducing operator fatigue The MaxiScan 2500 DP is also ideally suited for a range of retailers including pharmacies department stores petrol stations convenience stores newsagents and drugstores With an exceptionally small footprint the MaxiScan is less than 11 cm deep in counter and 22cm wide giving maximum room for peripherals such as cash drawers as well as providing extra space under the counter for the cashiers legs The scanner also features a stainless steel sapphire top deck as standard with a rubber suspension system for maximum durability This manual contains two chapters and three appendices The first chapter describes the MaxiScan 2500 DP scanner its general features as well as the way in which it can be used The precise instructions for installing the scanner are listed in the second chapter Default settings can be changed using the bar code labels in the Configuration Guide supplied with the scanner Appendix A shows all connectors of the scanner Technical specifications of the MaxiScan can be found in2. Appendix B Refer to Appendix C for troubleshooting if the scanner is not working properly Chapter 1 The MaxiScan 2500 DP 2 The MaxiScan 2500 DP 1 1 UNPACKING THE MAXISCAN 2500 DP Take the scanner and its accessories out of the box and remove all packing materials Refer to the packing list in order to ensure that you have received all the items ordered Visually inspect the scanner and accessories for any visible traces of damage Refer to the figure on page 7 to locate the interface label and verify if the scanner interface corresponds with the host system interface Immediately contact your supplier if anything appears to be damaged or if the supported interface does not correspond with the host system interface Good read speaker LED Sleep mode switch Product flow Top deck The MaxiScan 2500 DP 3 The various parts of the MaxiScan 2500 DP are Sleep mode switch If a sleep mode time out has been programmed the scanner can be reactivated by pressing this switch The sleep mode feature can be programmed by means of the menu labels in the Configuration Guide NOTE The default value for the sleep mode time out is set to 30 minutes When the scanner is in sleep mode the LED is intermittently flashing red LED A red LED indicates that the scanner is ready to read a bar code A green LED indicates a good read Good read speaker The speaker sounds whenever data has been correctly read Both frequency and
3. of optical instruments with this product will increase eye ha zard Optical instruments include binoculars microscopes and magnifying glas ses but do not include eye glasses worn by the user Radiant Energy The M2500 DP uses a low power laser diode operating at 670 nm in an opto mechanical scanner resulting in less than 0 96 mW peak output power Laser light observed on or above the window through a 7 mm 0 28 in aperture and averaged over 1000 seconds is less than 3 9 uW per CDRH Class Ila specification Do not attempt to remove the protective housing of the scanner as unscanned laser light with a peak output up to 1 75 mW could be accessible inside Laser Light Viewer The scanner window is the only aperture through which laser light may be observed on this product A failure of the scanner motor while the laser diode continues to emit a laser beam may cause emission levels to exceed those for safe operation The scanner has safeguards to prevent this occurrence If however a stationary laser beam is emitted the failing scanner should be disconnected from its power source immediately 10 The MaxiScan 2500 DP Adjustments Do not attempt to make any adjustments to or alteration of this product Do not remove the scanner s protective housing There are no user serviceable parts inside CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light expos
4. standard IEC 825 1 1993 for a Class 1 laser product It also complies with U S 21CFR1040 as applicable to a Class Ila laser product Avoid long term viewing of direct laser light German Der Strichcode Scanner M2500 DP entspricht den Sicherheitsvorschriften nach IEC 825 1 1993 f r ein Laserprodukt der Klasse 1 Er entspricht auch U S 21CFR1040 anwendbar auf ein Laserprodukt der Klasse Ila Vermeiden Sie langzeitiges Hineinblicken in direktes Laserlicht Dutch De M2500 DP scanner voldoet aan de veiligheidsnormen IEC 825 1 1993 voor een Klasse 1 laserprodukt Tevens voldoet de scanner aan U S 21CFR1040 van toepassing op een Klasse Ila laserprodukt Vermijd langdurig kijken in direkt laserlicht French Le scanner M2500 DP est conforme aux normes de s curit IEC 825 1 1993 s appliquant a un produit laser de la classe 1 Il est galement conforme a la U S 21CFR1040 telle qu elle s applique a un produit laser de la classe lla Eviter de rester expos longtemps la lumi re directe du laser Danish M2500 DP skanneren er i overensstemmelse med sikkerhedsstandarden IEC 825 1 1993 for laserprodukter i klasse 1 Den er ogs i overensstemmelse med U S 21CFR1040 der g lder for laserprodukter i klasse lla Undg at se direkte p laserlys i l ngere perioder Finnish M2500 DP skanneri t ytt luokan 1 lasertuotteelle IEC 825 1 ss 1993 asetetut turvavaatimukset Se tayttaa my s U S 21CFR1040 ssa asetetut vaa
5. Scanner control 12V de 12V de 5V de Chapter 2 Installing the MaxiScan 2500 DP 14 Installing the MaxiScan 2500 DP INSTALLING THE SCANNER INTO A COUNTER SURFACE This chapter describes the instructions and measures necessary for installing the MaxiScan 2500 DP scanner Due to many POS systems on the market a large number of communication cables is available Make sure that you have the right cable to connect the scanner to your POS or computer NOTES m The scanner and the host system must be switched off before starting the installation of the scanner By following this precaution you prevent any electrical damage m You are advised to install the scanner in an air circulated place out of direct sunlight Follow these steps carefully in order to install the scanner at an exact level with the counter surface 1 Locate the optimal scanner position in relation to the counter surface Pay attention to the product flow the distance to the counter edge and convenience for the operator 2 You have two options for mounting the scanner into the counter Either A The scanner bottom is supported by a shelf Cut out a hole in the counter surface according to the measures indicated in the illustration below Fit a supporting shelf for the scanner following the instructions below 221 0 290 0 Installing the MaxiScan 2500 DP 15 B The scanner rests on a cut out edge in the c
6. UL 1950 Mexico Este equipo cumple con la certification NOM Australia New Zealand This equipment has been tested and found to conform to the Australian EMC framework concerning Class B digital devices prescribed by the Australian and New Zealand standard AS NZS 3548 The information contained in this document is for informational purposes only and is subject to change without notice No part of this document may be copied or reproduced in any manner without the prior written permission of Intermec Technologies Corporation The word Intermec the Intermec logo Scanplus and EasySet are either trademarks or registered trademarks of Intermec Throughout this document trademarked names may be used Rather than put a trademark tm or R symbol in every occurrence of a trademarked name we state that we are using the names only in an editorial fashion an do the benefit of the trademark owner with no intention of infringement P N 3 453049 01 October Table of contents Preface Chapter 1 Chapter 2 Appendices The MaxiScan 2500 DP 1 1 Unpacking the MaxiScan 2500 DP 1 2 Scanning bar codes with the MaxiScan 2500 DP 1 3 Scanner labelling 1 4 Maintaining the scanner 1 5 Changing the scanner windows 1 6 Controlling the scanner from the POS system Installing the MaxiScan 2500 DP Installing the scanner into a counter surface A Connector types and pin definitions B Technical specifications C Troubleshooting 14
7. User s manual Intermec MaxiScan 2500 DP Regulatory Statements CE Intermec hereby declares that the MaxiScan 2500 DP has been tested and found compliant with the below listed standards as required by the EMC Directive 89 336EEC as amended by 92 31 EEC and by the Low Voltage Directive 73 23 EEC as amended by 93 68 EEC EN 55022 1992 EN 50082 1998 EN 60950 1993 USA This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules It generates uses and can radiate radio frequency energy If not installed and used in accordance with the instructions it may cause interference to radio communications If this equipment causes interference the user will be required to correct the interference at the user s own expense This equipment complies with the UL 1950 standard Canada This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numerique de la classe B respect toutes les exigences du Reglement sur le materiel brouilleur du Canada This equipment complies with the UL 1950 standard Cet equipment ext conforme a la norme
8. canner to reactivate the scanner or use the wake protocol Refer to section 1 5 m Mirror motor is defective and must be replaced Authorized personnel only m Possible failure of the scanning safeguard circuit Immediately disconnect the scanner from its power source Contact your supplier m There is no proper handshaking with the host system Switch the host system on and check connection and communication settings m The laser is not functioning The laser is defect Contact your supplier m The ambient temperature is too high Make sure the scanner has enough air ventilation and is not placed in direct sunlight Appendices 25 The LED remains green A bar code is read by the scanner but not accepted by the host system m The scanner is continuously seeing a bar code Remove all bar code labels from the scan volume of the scanner and try again m The scanner cannot send the data to the host system There is no proper handshaking between the scanner and the host Scanner buffer is full Make sure that all cables are connected and your host system is ready to receive data m The scanner is in test mode Power off and on the scanner m The communication cable is not connected to the serial port of your host system Refer to the manual of your host system to locate the serial port m The communication settings of the host and scanner do not match Ensure that the setting value for both devices are the sa
9. e MaxiScan 2500 DP 1 3 SCANNER LABELLING There are five labels on the scanner The first three labels can be found on the housing of the MaxiScan 2500 DP as indicated in the figure below The remaining two labels are visible through the scanner window All the labels have been attached by the manufacturer and should in no case be removed LISTED World wide 1 AGGESORY EN Patents Pending 1 4F10 UTE C 12V A2V SV 600mA 25mA 350mA c Part No lt partnr gt WO 1 lt workordemr gt Bat We MOON ETTI n Serial no 1 lt serial number gt model lt model gt Manufactured Porti lt IF type gt lt date gt Port2 lt IF type gt AUX INTERFACE INTERFACE POWER PORT 2 PORT 1 The scanner s serial number can be found under the bar code label as depicted in the figure above This official registration number is strictly related to the device The supplier may ask for this number when the scanner needs servicing CAUTION Laser light when open Do not stare into beam IEC825 class 1 laser product Complies with 21CFR1040 as applicable to a class lla laser of direct laser light product Avoid long term viewing 8 The MaxiScan 2500 DP Laser safety English The M2500 DP scanner complies with safety
10. g rear end first as depicted in the drawing below Ensure that both scanner and counter surface are exactly at the same level and that there are no clearances between both parts 7 Power on the scanner by connecting the IEC power cord to the AC DC power supply and plugging the AC power cord into an AC power outlet Switch on the host system IMPORTANT m To activate Data port 2 OCIA or KBW interface scan the following codes from the Configuration Guide 1 open the scanner Programming Mode by scanning code 1 1 2 return to factory default settings by scanning code 1 3 Once the scanner has been installed you can start scanning bar code labels If you want to change the default settings of the scanner proceed to the Configuration Guide supplied with the scanner 18 Installing the MaxiScan 2500 DP Appendices A Connector types and pin definitions B Technical Specifications C Troubleshooting 20 Appendices A CONNECTOR TYPES AND PIN DEFINITIONS There are two dual interface versions of the MaxiScan 2500 DP available RS232C 0CIA and IBM RS485 Keyboard Wedge The various pin definitions for the applicable Data port are given on page 21 The connector to be used for the port is indicated below POWER SUPPLY PORT GROUND PIN pb IINTERFACE PORT 1 AMP 5 554169 1 male connect
11. me For proper adjustment values see the Configuration Guide m The communication cable does not suit your host system Contact your supplier for the correct communication cable m The data format is not supported by the software running on the host system 26 Appendices
12. or EAS CONNECTOR TONEN more details i upon request pin1 pins Ian pin 8 pin 1 pin 10 pin 1 ut ED Stewart 940SP301010RK2 INTERFACE PORT 2 male connector front view Lom AMP 5 554170 1 pin1 pin 10 S t male connector Se l front TL Pin Description pin 8 pin 1 nii Le 1 5VDC 250 mA max Sa ns 2 CTS 3 RXD 4 Reserved 5 RTS 6 GND 7 10 Reserved IMPORTANT m To activate Data port 2 OCIA or KBW interface scan the following codes from the Configuration Guide 1 open the scanner Programming Mode by scanning code 1 1 2 return to factory default settings by scanning code 1 3 Appendices Pin definition for dual interface version RS232C OCIA RS232C interface OCIA interface Data port 1 Data port 2 Pin Description Direction Pin Description Direction 1 CTS input 1 IFID input 2 RXD input 2 DATA output 3 TXD output 3 DATA RTN output 4 RTS output 4 CLOCK IN input 5 GND 5 GND 6 Not Con 6 CLOCK IN RTN input 7 7 RESET input Reserved 8 8 RESET RTN input 21 Pin definition for dual interface version IBM RS485 Keyboard Wedge IBM RS485 interface KBW interface Data port 1 Data port 2 Pin Description Direction Pin Description Direction 1 Not Con 1 IFID1 input 2 IO A input output 2 KB_DATA output 3 10 B input output 3 KB CLCK output 4 Not Con 4 PC DATA input 5 GND 5 PC GND input 6 N
13. ot Con 6 PC_CLCK input 7 SIR 7 PC_5V input 8 8 IFID2 input 22 Appendices B TECHNICAL SPECIFICATIONS Electrical Power supply voltage 100 250 V ac 50 60 Hz DC input to scanner 12 V dc 600 mA 12 V dc 25 mA 5 V dc 350 mA Interfaces Depending on scanner version Interface port 1 RS232 or IBM RS485 Interface port 2 OCIA or KBW Auxiliary port Secondary scanner 250 mA max Optical Light source Visible laser diode 670nm Depth of field 300 mm Scan pattern 14 directions scan field 28 lines scan pattern Scan rate 2300 scans second Decoding Bar code types EAN UPC JAN Add on Code 128 EAN 128 Code 39 Code 32 Codabar ITF Physical Weight 3 9 kg Dimensions L x Wx D 288 x 220 x 294 mm 11 3 x 8 6 x 11 5 inch Ce ST fr 288 3 1812 2200 Appendices 23 Environmental Operating temperature 0 C 40 C Humidity 0 95 RH non condensing Safety Laser safety IEC 825 1 1993 Class 1 U S 21CFR1040 Class lla Electrical safety EN 60950 second edition UL1950 third edition c UL according CSA22 2 950 95 Flammability rate 94V 0 EM Compatibility Radio and TV interference EN 55022 Class B 1994 FCC part 15 Class A 1992 Harmonic cur
14. ounter surface Cut out a hole in the counter surface according to the measures indicated in the illustration below Cut out the edges according to the indicated measures 221 0 207 0 221 0 207 0 283 0 290 0 xx supporting surface for Maxiscan Ensure that the opening and the edges in the counter surface are cut out correctly Both scanner top deck and counter surface must be exactly at the same level leaving no clearances between them 3 After cutting the hole in the counter lead both power supply and communication cables through the opening 4 Plug the communication cable with the 8 pin modular jack into Data port 1 if the host system features the RS232C or IBM RS485 interface or into Data port 2 if the host system features the OCIA or KBW interface Plug the other connector end of the cable into the appropriate serial port of your POS or computer Connect the Intermec universal power supply unit to the power supply port 16 Installing the MaxiScan 2500 DP 5 To prevent possible strain lead both power supply and communication cables along the backside of the scanner and attach them to the cut out slot in the housing by means of a tie wrap see illustration below Part No A100 H im SS ground pin ul EAS connector more details upon request Installing the MaxiScan 2500 DP 17 6 Insert the scanner into the openin
15. rent emissions EN 61000 3 2 1995 EM immunity EN 50082 1 1992 based on ElectroStatic Discharge ESD IEC 801 2 1991 Radio frequency immunity IEC 801 3 1984 ENV 50140 1993 Electrical fast transient IEC 801 4 1988 C TROUBLESHOOTING This section contains information on solving problems you may encounter when using the scanner If troubles occur take a moment to read the information in this section However before referring to the diagnostic tips make sure that the scanner is installed as described in Chapter 2 and that all cables are properly connected The scanner is on but a bar code cannot m The scanner window is dirty Clean the be read The LED is red scanner window as described in the Maintenance section m The presented bar code type is not enabled Select the bar code type with the Configuration Guide m The scanner is disabled by the host Refer to Section 1 5 m The bar code type you presented to the scanner is not supported by the Galaxy 24 Appendices The scanner is on but the motor is not rotating A bar code cannot be read The LED is intermittently flashing red The LED is alternating red green The LED is alternating red green and beeps are heard The scanner does not accept more than two or three bar codes The LED is red and green The LED is blinking red and green m The scanner is in sleep mode Press the switch on top of the s
16. timukset silt osin kuin ne koskevat luokan Ila lasertuotetta Valta pitkaaikaista suoraan laservaloon katsomista Swedish Avsokaren M2500 DP uppfyller s kerhetsnormen IEC 825 1 1993 for laserprodukter av klass 1 Den uppfyller dessutom U S 21CFR1040 som galler f r laserprodukter av klass Ila Undvik att titta i direkt laserljus under langre perioder The MaxiScan 2500 DP 9 Norwegian M2500 DP skanneren er i samsvar med sikkerhetsstandarden IEC 825 1 1993 for laserprodukter i klasse 1 Den er ogs i samvar med U S 21CFR1040 for laserprodukter i klasse Ila Unng a se langvarig p direkte laserlys Italian Lo scanner M2500 DP conforme alle norme di sicurezza IEC 825 1 1993 relative ad un prodotto laser di Classe 1 E inoltre conforme alla norma U S 21CFR1040 relativa ad un prodotto laser di Classe Ila Evitare l esposizione prolungata all emissione diretta di luce laser Portuguese O scanner M2500 DP esta conforme as normas de seguranca IEC 825 1 1993 para a Classe 1 dos produtos laser Tamb m esta conforme a norma U S 21CFR1040 aplicada nos produtos laser da Classe lla Evite expor os olhos directa e prolongadamente aos raios laser Spanish El scanner M2500 DP reune las normas de seguridad IEC 825 1 1993 para un producto laser de Clase 1 Y tambi n reune las normas U S 21CFR1040 que se aplican a un producto laser de Clase lla Se debe evitar mirar muy fijo en luz las rica directa Optical The use
17. ure 1 4 MAINTAINING THE SCANNER The MaxiScan 2500 DP scanner requires little maintenance Only occasional cleaning of the scanner window is necessary in order to remove dirt and fingerprints The scanner can be cleaned during operation To this end use a non abrasive glass spray cleaner and a soft lint free cloth only The MaxiScan 2500 DP 11 1 5 CHANGING THE SCANNER WINDOWS The vertical scanner window can be replaced by lifting the top of the scanner and vertically sliding out the window see the figure below The horizontal window can be taken off by holding the edges and pulling the window up see the figure below 12 The MaxiScan 2500 DP 1 6 CONTROLLING THE SCANNER FROM THE POS SYSTEM The MaxiScan 2500 DP can be controlled from the POS system via the RS232C interface Controlling is accomplished by transmitting the following single byte commands to the scanner In the Intermec default setting the following commands are available more details upon request ASCII code function byte is also called 05 Hex power up re initialization ENQ or lt Ctrl E gt OE Hex enable cancels disable Shift Out or lt Ctrl N gt OF Hex disable Shift In or lt CtrlLO gt 12 Hex sleep DC2 or lt Ctrl R gt 14 Hex wake cancels sleep DC4 or lt Ctrl T gt When the scanner is disabled the scanner motor of the will remain switched on until the scanner goes into sleep mode POS system Maxiscan 2500 DP
18. volume can be adjusted by means of the menu labels from the Configuration Guide Top deck The top deck or horizontal scanner window can be changed for a different type Just sligthly lift the deck at the front side and pull it towards you Product flow indicators The product flow indicators two embossed arrows on the stainless steel top deck frame indicate the direction in which the products must be passed along the scanner windows 4 The MaxiScan 2500 DP 1 2 SCANNING BAR CODES WITH THE MAXISCAN 2500 DP Sweet spot Scan volume The MaxiScan 2500 DP is an omnidirectional scanner featuring a 14 directional scan field with a 28 lines scan pattern Its scan volume is illustrated by the larger light coloured cube in the figure above The optimal reading zone is indicated by the smaller dark coloured cube the so called sweet spot The MaxiScan 2500 DP 5 It does not matter how you present the product to the scanner The scanner will read the bar code in any position and from any direction for example Scanning a bar code label in fly by mode is simply done by passing the bar code label on the product along the scanner as illustrated in the figure below You can either pass the product from left to right or vice versa 6 The MaxiScan 2500 DP Scanning a bar code label in presentation mode is also simple present the bar code label on the product to the scanner as illustrated in the figure below Th
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