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1. BROADCONNECT Telecom Data Sheet sales broadconnect ca 877 228 6616 Cisco SPA502G 1 Line IP Phone with For Display PoE and PC Port n Ajaj cisco Highlights x For business or home office use X Dependable Affordable and Feature Rich x Full featured 1 line business class IP phone supporting Power over Ethernet PoE X Monochrome backlit display for ease of use aesthetics and on screen applications X Connects directly to an Internet telephone service provider or to an IP private branch exchange PBX K Dual switched Ethernet ports for connecting a computer behind the phone reducing cabling costs x Wideband audio for unsurpassed voice clarity and enhanced speaker quality x Easy installation and highly secure remote provisioning as well as menu based and web based configuration X Supports up to two Cisco SPA500S Expansion Module adding up to 64 additional buttons X Supports both Session Initiation Protocol SIP and Smart Phone Control Protocol SPCP with the Cisco Unified Communications 500 Series for Small Business Comprehensive Interoperability and SIP Based Feature Set Part of the Cisco Small Business Pro Series the SIP based Cisco SPA502G 1 Line IP Phone Figure 1 has been tested to ensure comprehensive interoperability with equipment from voice over IP VoIP infrastructure leaders enabling service providers to quickly roll out competitive feature rich services to their customers With hundreds of features a2. Table 2 Cisco SPA500 Series IP Phone Comparison Modei VoiceLines Ethernet Ports High Resolution Graphical Display PoE Support SPA504G 3 B e oo B e seassa ee Yes es Yes Tables 3 and 4 give part numbers for the Cisco SPA502G and optional support and accessories Table 3 Ordering Information SPAS02G cisco SPA502G 1 Line IP Phone CON SBS SVC1 3 year Cisco Small BusinessSupport Service Table 4 Optional Accessories PA100 EU Power supply for SPA500 CP500 and SPA 900 Series 5V 2A EU style plug PA100 AU Power supply for SPA500 CP500 and SPA900 5V 2A AU style plug Power supply for SPA500 and SPA 900 Series 5V 2A NA WBP54G 802 11b g wireless bridge 2010 Cisco and or its affiliates All rights reserved This document is Cisco Public Information Page 6 of 7 Data Sheet r O Service and Support The Cisco Small Business Support Service provides three years affordable peace of mind coverage to help protect your investment and derive maximum value from your Cisco Small Business solution The subscription based service offers software updates telephone and online chat access to the Cisco Small Business Support Center and next business day hardware replacement Cisco Small Business products are supported by professionals in Cisco Small Business Support Center locations worldwide who are specifically trained to understand your needs The Cisco Small Business Support Community an online forum enables
3. Caller ID name and number e Outbound caller ID blocking e Call transfer attended and blind e Three way call conferencing with local mixing e Multiparty conferencing via external conference bridge e Automatic redial of last calling and last called numbers e On hook dialing e Call pickup selective and group e Call park and unpark e Call swap e Call back on busy e Call blocking anonymous and selective e Call forwarding unconditional no answer on busy e Hot line and warm line automatic calling e Call logs 60 entries each made answered and missed calls e Redial from call logs e Personal directory with auto dial 100 entries 2010 Cisco and or its affiliates All rights reserved This document is Cisco Public Information Page 2 of 7 Data Sheet r O e Do not disturb e Digits dialed with number auto completion e Anonymous caller blocking e Uniform Resource Identifier URI IP dialing support vanity numbers e On hook default audio configuration speakerphone and headset e Multiple ring tones e Called number with directory name matching e Ability to call number using name directory matching or via caller ID e Subsequent incoming calls show calling name and number e Date and time with support for intelligent daylight savings e Call start time stored in call logs e Call timer e Name and identity text displayed at startup e Distinctive ringing based on calling and called number e 10 user downloadable ring
4. tones e Speed dialing eight entries e Configurable dial numbering plan support e Intercom e Group paging e Network Address Translation NAT Traversal including Simple Traversal of UDP Through NATs STUN support e DNS SRV and multiple A records for proxy lookup and proxy redundancy e Syslog debug report generation and event logging e Highly secure call encrypted voice communications support e Built in web server for administration and configuration with multiple security levels e Automated remote provisioning multiple methods up to 256 bit encryption HTTP HTTPS Trivial File Transfer Protocol TFTP e Option to require administrator password to reset unit to factory defaults Hardware Features e Pixel based display 128 x 64 monochrome LCD graphical display with backlight e Dedicated illuminated buttons for o Audio mute on off o Headset on off o Speakerphone on off e 4 way rocking directional knob for menu navigation e Voicemail message waiting indicator VMW1 light e Voicemail message retrieval button e Dedicated hold button e Settings button for access to feature setup and configuration menus 2010 Cisco and or its affiliates All rights reserved This document is Cisco Public Information Page 3 of 7 Data Sheet a Volume control rocking up down knob controls handset headset speaker ringer Standard 12 button dialing pad High quality handset and cradle Built in high quality microphone and spea
5. you to collaborate with your peers and reach Cisco technical experts for support information Warranty This Cisco Small Business product is covered by a Cisco 1 year limited hardware warranty with return to factory replacement and a 90 day limited software warranty In addition Cisco offers software updates for bug fixes for the warranty term and telephone and online chat technical support at no charge for the first 12 months following the date of purchase To download software updates go to http www cisco com cisco web download index html Product warranty terms and other information applicable to Cisco products are available at http www cisco com go warranty For More Information To learn more about the Cisco SPA 500 Series IP Phones please visit http www cisco com go 500phones For more information on Cisco Small Business products and solutions visit http www cisco com smallbusiness Feature supported only in SIP mode Feature requires support by call server Afiafi Americas Headquarters Asia Pacific Headquarters Europe Headquarters Cisco Systems Inc Cisco Systems USA Pte Ltd Cisco Systems International BV Amsterdam San Jose CA Singapore The Netherlands Cisco has more than 200 offices worldwide Addresses phone numbers and fax numbers are listed on the Cisco Website at www cisco com go offices Cisco and the Cisco Logo are trademarks of Cisco Systems Inc and or its affiliates in the U S and other countri
6. ded to the SPA502G at the time of provisioning Specifications Data networking Voice gateway Provisioning administration and maintenance MAC address IEEE 802 3 IPv4 RFC 791 Address Resolution Protocol ARP DNS A record RFC 1706 SRV record RFC 2782 Dynamic Host Configuration Protocol DHCP client RFC 2131 Internet Control Message Protocol ICMP RFC 792 TCP RFC 793 User Datagram Protocol UDP RFC 768 Real Time Transport Protocol RTP RFC 1889 1890 Real Time Control Protocol RTCP RFC 1889 Differentiated Services DiffServ RFC 2475 Type of service ToS RFC 791 1349 VLAN tagging 802 1p Q Layer 2 quality of service QoS Simple Network Time Protocol SNTP RFC 2030 SIP version 2 RFC 3261 3262 3263 3264 SPCP with the Cisco Unified Communications 500 Series SIP proxy redundancy dynamic via DNS SRV A records Reregistration with primary SIP proxy server SIP support in NAT networks including STUN SIPFrag RFC 3420 Secure encrypted calling via SRTP Codec name assignment Voice algorithms o G 711 A law and p law o G 726 16 24 32 40 kbps G 729 A G 722 Dynamic payload support Adjustable audio frames per packet Dual tone multifrequency DTMF in band and out of band RFC 2833 SIP INFO Flexible dial plan support with interdigit timers IP address URI dialing support Call progress tone generation Jitter buffer adaptive Frame loss concealment Comfo
7. es A listing of Cisco s trademarks can be found at www cisco com go trademarks Third party trademarks mentioned are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 1005R Printed in USA C78 548561 02 10 10 2010 Cisco and or its affiliates All rights reserved This document is Cisco Public Information Page 7 of 7
8. ker Headset jack 2 5 mm LED test function Two Ethernet ports with integrated Ethernet switch 10 100BASE T RJ 45 802 3af compliant PoE Optional 5 VDC universal 100 240V switching power supply is ordered separately Cisco PA100 Regulatory Compliance FCC Part 15 Class B CE Mark A Tick C Tick Telepermit UL CB Security Features Password protected system preset to factory default Password protected access to administrator and user level features HTTPS with factory installed client certificate HTTP digest encrypted authentication via MD5 RFC 1321 Up to 256 bit Advanced Encryption Standard AES encryption SIP over Transport Layer Security TLS Secure Real Time Transport Protocol SRTP Documentation Quick Start Installation and Configuration Guide User Guide Administration Guide Provisioning Guide for service providers only Package Contents Cisco SPA502G 1 Line IP phone handset and stand Handset cord RJ 45 Ethernet cable Quick Start Installation 2010 Cisco and or its affiliates All rights reserved This document is Cisco Public Information Page 4 of 7 Data Sheet r O Specifications Table 1 gives specifications for the Cisco SPA502G 1 Line IP Phone Table 1 Specifications for the Cisco SPA502G 1 Line IP Phone Note Many features are programmable within a defined range or list of options Please see the SPA Administration Guide for details The target configuration profile is uploa
9. nd configurable service parameters the Cisco SPA502G addresses the requirements of traditional business users while building on the advantages of IP telephony Features such as easy station moves and shared line appearances across local and geographically dispersed locations are just some of the many advantages of the SPA502G The Cisco SPA502G 1 Line IP phone also supports productivity enhancing features such as VoiceView Express and Cisco XML applications when used with Cisco Unified Communications 500 Series in SPCP mode Carrier Grade Security Provisioning and Management The Cisco SPA502G uses standard encryption protocols to perform highly secure remote provisioning and unobtrusive in service software upgrades Remote provisioning tools include detailed performance measurement and troubleshooting features enabling network providers to deliver high quality support to their subscribers Remote provisioning also saves service providers the time and expense of managing preloading and reconfiguring customer premises equipment 2010 Cisco and or its affiliates All rights reserved This document is Cisco Public Information Page 1 of 7 Data Sheet r O Figure 1 Cisco SPA502G 1 Line IP Phone Telephony Features e One voice line e One SIP registration e Line status active line indication with name and number e Menu driven user interface e Shared line appearance e Speakerphone e Call hold e Music on hold e Call waiting e
10. rt Noise Generation CNG Voice activity detection VAD with silence suppression Attenuation gain adjustments VMWI Voicemail Waiting Indicator via NOTIFY SUBSCRIBE Caller ID support name and number Third party call control RFC 3725 Integrated web server provides web based administration and configuration Telephone keypad configuration via display menu navigation Automated provisioning and upgrade via HTTPS HTTP TFTP Asynchronous notification of upgrade availability via NOTIFY Nonintrusive in service upgrades Report generation and event logging Statistics transmitted in BYE message Syslog and debug server records configurable per line 2010 Cisco and or its affiliates All rights reserved This document is Cisco Public Information Page 5 of 7 Data Sheet Specifications Power supply Power supply is optional and is purchased separately o Models Cisco PA100 NA PA100 EU PA100 UK PA100 AU Switching type 100 240V automatic DC output voltage 5 VDC at 2 0A maximum Power adapter 100 240V 50 60 Hz 26 34 VA AC input Physical interfaces Two 10 100BASE T Ru 45 Ethernet ports IEEE 802 3 Handset RJ 9 connector Built in speakerphone and microphone Headset 2 5mm jack Indicator lights LEDs Speakerphone on off button with LED Headset on off button with LED Mute button with LED e Message waiting LED ono 2000S 5 to 95 noncondensing Table 2 compares the SPA502G with other Cisco SPA 500 Series IP Phones
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