Home

User`s Manual M80WMS

Contents

1. 55 3 7 OTHER FUNCTIONS te i ta e d ine iae dedu 55 VANE TUDO ias nudo aTa 55 3 7 2 Auto Configuration esses sienten einn 56 Factory Settings iier Ite ai ed des 56 3 7 4 Local Store int idt ated e iare ius 57 3 8 QUICK SETUP aaneen E 57 3 8 1 FitSE Le edge eee du e eee 59 3 8 2 Network Connection seis seen 60 CE RCEEBIT WIDE A 61 3 8 4 Set Up Summary sisse esee 62 4 USING THE 63 4 1 SWITCHING ON THE AX3000 sse 64 4 1 1 s LOCA Desktop iuis beo p ens 65 4 1 2 RDP SeSSiOn iis esie exe dax deg a aon 66 a Opening the Session 66 b Closing the Session ie eret deer tL aee eo dre eee 67 4 2 LOCKING THE SCREEN 67 4 3 REBOOTING OR TURNING OFF THE 68 4 4 AX3000 HOT KKEYS a 69 5 71 5 1 LOCAL ADMINISTRATION sssssssseeee nennen 72 5 1 1 The Ping Command eriniki orennau ndon inni aap eiaa 72 5 1 2 Connection Management sessi 72 a Global
2. 3 5 5 Connecting a HUB A USB HUB is automatically detected by the Axel terminal No specific settings are required 3 5 6 Connecting a Printer a Logical Port Attachment When a USB printer is connected for the first time to the Axel terminal a logical port is associated Four logical ports are available Usb1 Usb2 Usb3 and Usb4 The associated logical ports are listed in the menu Configuration Ports USB Logical Ports To get information of a USB printer select its logical port and press Enter For example Product ssociated Service RDP ICA printer parameters This association is maintained even if the printer is powered off disconnected or connected to the other USB port Releasing a logical port is a manual operation see Chapter below Releasing a AX3000 model 80 WMS User s Manual 47 Interactive Set Up AXEL Logical Port b Releasing a Logical Port A logical port must be manually released This operation can be performed only when the USB device is no longer connected In the menu Configuration Ports USB Logical Ports select the logical port and press Enter The following box is displayed Product ssociated Service RDP ICA printer parameters Select the DELETE button to release the logical port The released logical port is removed from the list of the associated ports and is now available for the next USB device 3 5 7 Connecting a USB RS232 Adaptor a Overvie
3. Ports xxx For example the Usb1 Logical Port Product ssociated Service RDP ICA printer parameters Set the Active parameter to As Printer Then select Printer Parameters and press lt Space gt The following box is displayed Generic 7 Text Only 15 These parameters are Printer Name name of the Windows printer User definable 52 AX3000 User s Manual AXEL Interactive Set Up Windows Native Driver printer driver name It is ESSENTIAL that the value entered here matches the printer driver name exactly as installed on the server If the match is not exact Windows will not be able to connect the printer to the driver and the printer will not be added to the Windows spooler Time out sec in event of a printer error no paper off line etc this is the delay before the terminal reports the error to Windows The printer declaration is completed For the redirection procedure consult the Chapter 3 4 5 3 6 3 LPD Service The embedded LPD print server allows the terminal printer to be accessed as a standard system printer An LPD printer requires two parameters The AX3000 s IP address or FQDN name if DHCP DNS is used An identifier for the printer port a Setting Up the Terminal To set the LPD service on a port select the Configuration Ports xxx yyy dialog and enter the following parameters Service select Parameters press Space to a
4. b Time Redirection The terminal negotiates its own local time zone This allows different local times to be displayed on terminals in different geographic regions AX3000 model 80 WMS User s Manual 31 Interactive Set Up AXEL Note the time zone redirection function must be enabled on the Windows 2003 server See Chapter 5 5 6 The time zone parameters are Time Zone GMT positive or negative offset from GMT Time Zone Name a non empty character string Greenwich by default Daylight Saving enabling daylight saving function Daylight Settings press lt Space gt to customize daylight settings The following dialog box is displayed Transition to Daylight Time Last Sunday 2 Transition to Standard Time Last Sunday October 3 Enter the following parameters for each transition time Transition Day day number day and month For example Last Sunday of March for daylight time Transition Hour enter the hour without minute For example 2 is 02 00 c Automatic Reboot When a NTP server is set the terminal can be automatically rebooted every day or a specific day This can be used with the auto configuration feature 32 AX3000 User s Manual AXEL Interactive Set Up 3 2 6 Terminal Remote Control To set up the remote control function select the menu Configuration Terminal Remote Control The following dialog box is displayed Remote Control Yes No lt Space gt 4098 59
5. 40C Caps Lock a USB Drives External USB mass storage devices memory sticks hard drives CD DVD readers are redirected to the Windows Citrix server and are seen as local drives The USB drive parameters are Access Permission two modes are available Read Only writing is not allowed but multiple RDP ICA sessions can read the USB drive Read Write read and write access permitted by only for a single session Driver Letter mnemonic given to the Windows server Important this box allows global parameters to be set up It is necessary to also enabled disable USB drive redirection per session see Chapter3 4 5 b Keyboard Nationality When the nationality of the keyboard is not listed by the terminal setup a country specific Microsoft keyboard code can be specified This code is used when an RDP ICA session is established and allows any keyboard nationality to be negotiated and supported by the terminal AX3000 model 80 WMS User s Manual 29 Interactive Set Up AXEL Note The country code is only applied after a Windows connection is established so is not available at the terminal setup level The RDP ICA Keyboard parameters are Nationality two possible values Default the keyboard nationality is given by the Configuration General Keyboard menu This setting is used by default for Windows sessions and if listed and selected no further action is required This same nationality is used for
6. Stage 3 Sending requests to AxRM After obtaining an IP address via DHCP negotiation the terminal must start communicating with the AxRM server This presents a challenge because the terminal must determine both the IP address and the TCP port of the AxRM server The recommended way is to configure the DHCP server to send this information in addition to the AX3000 IP address This information IP address and port can easily be entered into the DHCP server by using the vendor ID fields Axel DHCP option For more information about Axel DHCP option please consult the Appendix A 6 10 AX3000 User s Manual AXEL Initial Power On a Determining the TCP port If DHCP sends a port number this is used If no value is received a default value of port 80 is used b Determining IP address Method 1 If the IP address or DNS name is given by the DHCP server through Axel DHCP option then this is the information the terminal uses to locate the AxRM server Method 2 If DHCP does not supply these values the terminal will try to resolve a hardwired DNS name axrmserv If the name is resolved the terminal can find the AxRM server The name axrmserv must be configured within DNS to resolve to the IP address of the AxRM PC A DNS alias can be used to allow the AxRM PC to have two names i e its original name AND axrmserv Method 3 If axrmserv cannot be resolved as a final attempt the terminal assumes AxRM resides on the
7. The format is as follows axrmserv paraml param2 AX3000 model 80 WMS User s Manual 103 Appendix AXEL The parameters are The IP address or DNS name of the AxRM server The TCP port AxRM is listening on Having two parameters is not mandatory nor is the order important For example you may only need to enter the IP address if the default port 80 is being used The table below gives examples AxRM Network Location IP address TCP port axrmserv mypc 82 mypc DNS resolution 82 axrmserv 82 The IP address will be given by 82 the method 2 or 3 see chapter 2 1 axrmserv 192 168 0 1 192 168 0 1 80 A 6 GOING FURTHER A 6 1 Reload Factory Settings The menu Configuration Advanced Factory Settings allows after confirmation terminal factory settings to be reloaded The current configuration is lost On next boot the Quick Set Up will be displayed and the Auto Configuration service will be started see Chapter 2 A 6 2 General Level Advanced Parameters This chapter describes special AX3000 operating parameters Usually the default values are suitable 104 AX3000 User s Manual AXEL Appendix All these general parameters are located in sub menus from Configuration Advanced Tuning Configuration Network Terminal gt gt Sessions gt gt Ports Advanced gt Quick Set Up Exit a Network Menu Diagnostics Download Tunin
8. and 1509660 are supported For your information the following table lists the most common file systems for each device type V supported by a PC or Axel o supported only by a PC USB Mass Storage Device FAT NTFS exFAT ISO 9660 UDF PIMA Other Memory Sticks y Hard Drive y CD DVD Readers Floppy Disk y Digital Cameras y Memory Card Readers y File systems generally used on most common storage devices Mass storage devices must be setup at two levels General see Chapter 3 2 4 Session see Chapter 3 4 5 Note The status line see Chapter 3 3 2 gives an indicator showing when the device is being accessed It s strictly forbidden to remove a device currently in use as the file system could be damaged and the integrity of the storage device lost 3 5 9 Connecting a USB Audio Device The USB audio device is automatically detected by the Axel terminal The use of an audio device is enabled disabled at RDP session level See Chapter 3 4 5 3 5 10 Listing Connected USB Devices To list all connected USB devices supported or not select the menu Diagnostic USB For more information see Chapter 5 1 4 50 AX3000 User s Manual AXEL Interactive Set Up 3 6 PRINTER MANAGEMENT 3 6 1 Setting Up the Printer Port Two types of ports are available for peripheral devices USB logical ports a USB logical port is automatically
9. available values are given on the following table Screen Format 4 3 Screen Format 16 9 Screen Format 16 10 800x600 1360x768 1440x900 1024x768 1600x900 1680x1050 1280x960 1920x1080 1920x1200 1280x1024 1600x1200 26 AX3000 User s Manual AXEL Interactive Set Up Colors available values are 16bpp 24bpp and 32bpp Monitor Information this dialog box gives information about the monitor manufacturer recommended resolution available resolutions Note when exiting the dialog box the graphical settings may be tested b Screen Saver Parameters are Screen Saver this function automatically either blacks out the monitor display after a certain time of inactivity or allows the screen to be locked during the AX3000 use No function disabled Yes function enabled The display is restored when either the keyboard is used or data is received from the server Yes keyboard only The display is only restored when the keyboard is used Display logo a logo can be displayed during the screen saver This is either the logo displayed at the terminal boot up or the logo stored in the AX3000 Local Store See Chapter 3 7 4 Energy Star Power Saver available only if the screen saver feature is enabled this saves monitor power consumption Password available only if the screen saver feature is set the lock screen feature is only available if a password is entered Press Space to enter t
10. lt Space gt to set the Automatic Logon function and or the Auto Run function For more information see Chapter 3 4 4 Display Parameters press lt Space gt to set display settings resolution and colors For more information see Chapter 3 4 2 Additional Parameters pressing lt Space gt displays a dialog box which lets certain RDP parameters be changed For more information see Chapter 3 4 3 Redirected Resources press lt Space gt to set redirected printers and COM ports For more information see Chapter 3 4 5 AX3000 model 80 WMS User s Manual 37 Interactive Set Up AXEL Performances pressing lt Space gt displays a dialog box which lets certain parameters be changed For more information see Chapter 3 4 6 Note after saving changes power cycle the AX3000 3 4 2 Display Parameters Within the Session Profile box select Display Parameters and press lt Space gt The following box is displayed Default This box allows display settings resolution number of colors and frequency to be set The availability of these parameters depends of the Type value Default these three parameters are issued from general settings see Chapter 3 2 2 When general settings are modified these three parameters are automatically updated with new values Customized the three parameters are independent from general settings 38 AX3000 User s Manual AXEL Interactive Set Up 3 4 3 RDP Addition
11. sse 46 3 5 3 Connecting a USB Barcode 46 3 5 4 Connecting a enne 47 3 5 5 Connecting a LH UB uan ed tede 47 3 5 6 Connecting a Printer einen 47 a Logical Port Attachment eee 47 b Releasing a Logical 48 3 5 7 Connecting a USB RS232 48 OVOrVIOW Liceo eie epoca d 48 D Configuration Redeem erede er eue 49 3 5 8 Connecting a Mass Storage 49 3 5 9 Connecting a USB Audio 50 3 5 10 Listing Connected USB Devices sss 50 3 6 PRINTER MANAGEMENT nnne 51 3 6 1 Setting Up the Printer Port sse 51 a Setting USB Logical Ports sess 51 b Setting Network Printers mem 51 3 6 2 ADP redrei ounri ee on sti e e eta 52 3 6 3 LPD SOtVIC 0 Eee C lg eode ee dee UR e 53 a Setting Up the Terminal snnm 53 b Setting Up the MultiPoint Server sss 54 3 6 4 hity SGTVICO ie ru or d e eene 54 a Setting up the Terminal ssssseeen eene 54 b Setting Up the MultiPoint Server
12. the LUN 0 will be used A 6 3 Session Level Enhanced Parameters Each session screen or printer port offers enhanced parameters These parameters are available through the Connection Properties box depending on the session type this box is located in the Sessions Session x menu or 106 AX3000 User s Manual AXEL Appendix the Aux Ports xxx menu This is an example of the dialog box 11680 1460 64 Fixed Disable No Notes The available parameters depend on both the connection type screen or printer port and the associated protocol New values are used for the next TCP IP connection no need to power cycle the AX3000 a The TCP port Parameter This parameter is the server TCP port on which the session is connected The default values are 23 for telnet 2048 for tty 3389 for RDP and 1494 for ICA b The mss and Window Parameters These two parameters are the AX3000 resources allocated to telnet and tty Screen sessions for receiving network data mss maximum segment size is the largest segment of TCP data This size is negotiated with the server at the connection time window is the reception windows size i e the size of the buffer on which the TCP data is stored It is not advisable to modify these two values unless the input data flow is not continuous i e the data flow pauses and resumes regularly during scrolling AX3000 model 80 WMS User s Manual 107 Appendix AXE
13. 29 a USB Drives ie earn eene reete ree eee end 29 b Keyboard Nationality seem 29 39 2 5 TIMO Settings in tite e P e Ee tn 30 a Internal Glock iae ecc tt teer e ine eon 31 D Time RedlFeCtloD u c endorse reete te 31 Automatic Rebot nene 32 3 2 6 Terminal Remote Control sse 33 a Remote Control eee ene de ent etd 33 b Telnet Set Upz te vtt teen eR ere eas 34 3 2 7 E O A ed ede tao eden eeu ean 34 a Setting the Password sssssssseeee emen 34 b Entering Set Up dad act d tei de d nee dc 35 3 3 TERMINAL LOCAL DESKTOP ssssssssseeeee enne 35 3 8 1 Session EI A seen 36 3 3 2 Status LING iine ee Deed Tre EI Ded 36 3 4 THE RDP SESSION nennen enne 37 3 4 1 General Settings essent 37 3 4 2 Display 38 3 4 3 RDP Additional Parameters sene 39 3 4 4 Automatic Logon and Auto HRun 40 3 4 5 Redirected RHesources essere ettet 41 3 4 6 Performance ii 43 3 4 7 Connection Properties esee 45 3 5 USB MANAGEMENT oooococococoncccnncnconnnnonnnncnnnnconnnnnnn nennen ener nes 45 3 5 1 Specifications sx sida east etre i a e n 45 3 5 2 Connecting a USB Keyboard
14. 3 7 4 The use of the session manager is described in Chapter 4 1 3 3 2 Status Line An optional status line can be enabled It s located on the bottom of the screen This status line allows The RDP session status to be shown connected not connected Some functions to be run via dedicated icons A label 11 character string is associated with each session A session label is preceded by an indicator circle The circle is empty the session is declared but not connected The circle is filled in green the session is connected When the status line is enabled the auto hide mode can be enabled disabled 36 AX3000 User s Manual AXEL Interactive Set Up Note when a mass storage device is currently in use a colored indicator is displayed on the right green read in progress red write in progress It s strictly forbidden to remove a USB device when currently in use 3 4 THE RDP SESSION 3 4 1 General Settings Select the Configuration Sessions Session MultiPoint menu The following box is displayed Connection Parameters TSE rdp lt Space gt lt Space gt Session Parameters lt Space gt lt Space gt lt Space gt lt Space gt Set the following parameters Server enter the MultiPoint server name or IP address Connection Properties pressing lt Space gt displays a dialog box which lets certain connection parameters be changed See Chapter 3 4 7 Auto Logon press
15. 4 4 Automatic Logon and Auto Run Within the Session Profile box select Login Script and press Space The following box is displayed Logon Application These parameters are Retain last logon details this parameters allows the username and domain fields of the Login screen to be automatically set up Username default value for the username field of the Login screen Automatic Logon set this parameter to Yes to get an automatic logon For more information about the auto login see Chapter 5 5 2 Password available only if Automatic Logon is set to Yes press lt Space gt to enter the password Domain this is the default value for the Windows domain field of the Login screen TS Broker Authentication enabling this parameter allows a Windows 2008 server farm to be correctly managed a local authentication username password domain must be performed by the terminal Auto Run by default the Terminal Services connection offers a Windows desktop To automatically launch a program set this parameter to Yes and complete the following fields 40 AX3000 User s Manual AXEL Interactive Set Up Command available only if Auto Run is set to yes the program path and file name of the program to be launched Example sSystemRoot system32 cmd exe Working Directory available only if Auto Run is set to yes sets program working directory Example D 3 4 5 Redirected Resourc
16. 6 3 Pre print String character string sent before the printing Post print String character string sent after an the printing for example 10C is a form feed b Setting Up the MultiPoint Server On the MultiPoint 2011 side a printer must be added This printer type is local and it s attached to TCP IP Standard port with the RAW protocol The two needed parameters are the terminal IP address and the terminal TCP port 3 7 OTHER FUNCTIONS Less used functions are available through the Configuration Advanced menu Configuration Diagnostics Download Network Terminal Sessions Advanced Tuning futo Configuration Quick Set Up Factory settings Local Store 3 7 1 Tuning This box offers special terminal operating parameters Usually the default values are suitable For more information see Appendix A 6 2 AX3000 model 80 WMS User s Manual 55 Interactive Set Up AXEL 3 7 2 Auto Configuration The Auto Configuration function lets a terminal check if new firmware and or new configuration files are available This function is automatically started when the terminal is powered on for the very first time See Chapter 2 2 Additionally this function can also be set to run each time the terminal boots xRM Server Localisation The time out parameter is the maximum number of seconds allowed for the terminal to load a new firmware configuration If nothing is received in this ti
17. Interface 00 600 34 2C 00 B Interface Auto Sense No 192 168 1 247 255 255 255 0 Routers lt Space gt CANCEL Note the Ethernet address is displayed as the title box AX3000 model 80 WMS User s Manual 19 Interactive Set Up AXEL The Link parameter is set by default as auto sense Available modes are Auto sense 10BT HalfDuplex 10BT FullDuplex 100BT HalfDuplex 100BT FullDuplex The next sub chapters deal with The interface setting static or dynamic IP address The DNS protocol The router management a Static or Dynamic IP Address The DHCP protocol allows the terminal s IP address and other parameters to be obtained at the boot time When Enable DHCP is set to Yes the IP Address field is not available and the DHCP settings are set through the DHCP Parameters option Press Space to display the dialog box DHCP Option List Other Parameters The DHCP Option List allows certain parameters to be automatically assigned by DHCP 20 AX3000 User s Manual AXEL Interactive Set Up Other parameters are Lease Time minutes lease time value requested by the AX3000 from the DHCP server Depending on the DHCP server settings this parameter may be ignored The AX3000 automatically renews the lease when it expires Free IP address when shutdown by default when the terminal is shutdown a command to release the IP address is sent to the DHCP server Set this optio
18. character based sessions and terminal setup menus Custom for nationalities not listed a custom keyboard nationality can be entered Microsoft Keyboard Code parameter Microsoft Keyboard Code enter the required keyboard code value See Appendix A 6 5 for valid values CAPS Key Mode select Shift Lock or Caps Lock 3 2 5 Time Settings The time management is used for Displaying date and time within the local status bar Updating modification creation file time memory stick support Automatic terminal reboot 30 AX3000 User s Manual AXEL Interactive Set Up Select the Configuration Terminal Time settings menu The following dialog box is displayed Internal Clock Time Zone 01 00 Paris Yes lt Space gt Automatic Reboot Never a Internal Clock Unlike a PC there is no local clock with battery in Axel terminals To provide a local clock we have introduced support for a time client NTP protocol This allows the time to be obtained when the terminal is powered on Enter the time server IP address or the DNS name This information can be automatically obtained via the DHCP protocol See Chapter 3 1 2 The date and time can be displayed within the terminal status bar The following option allows the display formats to be selected Date Format JJ MM AA or MM JJ AA Time Format HH MM or hh MM For the second format the time is displayed modulo 12 with PM or AM after
19. created when a USB printer is connected Four USB logical ports are available see Chapters 3 5 6 and 3 5 7 Network Printers a TCP logical port Net1 and Net2 allows a network printer or a network print server to be addressed in the same way as a local printer a Setting USB Logical Ports When connecting a USB printer or a USB RS232 adaptor a USB logical port is automatically created This logical port menu Configuration Ports USB Logical Ports UsbX allows the printer to be set up For more information see Chapters 3 5 6 and 3 5 7 b Setting Network Printers Select the Configuration Ports Network Printers NetX dialog box to configure TCP logical ports Port Parameters Associated Service RDP ICA Redirection The following parameters can be set Connection Type always raw AX3000 model 80 WMS User s Manual 51 Interactive Set Up AXEL Server press Space to select the server from a list TCP Port numeric identifier of the connection The default value is 2048 Inactivity Time out sec the session is automatically disconnected after this inactivity delay Associated Service see next chapters RDP Redirection see next chapters 3 6 2 RDP redirection At the RDP connection time a redirected printer will be automatically added to the Windows spooler It will be removed when the session disconnects Select the dialog box of the Connection port menu Configuration
20. has not sent back a response The AX3000 resends the same request to the DNS server Note after 4 time out errors on the same DNS server this server is removed from the resolution operation Note if a response previously considered as a time out error is received this response is treated as a valid response positive or negative The AX3000 requests a recursive search to the DNS servers and not iterative search This means that the DNS server must search itself for a DNS server which is able to resolve the required name The resolution operation depends on the number of DNS servers These are the steps for a one server resolution and a two server resolution One DNS Server 1 A DNS request is sent to the server 2 In event of no response this request is sent again 4 times max 3 In event of negative answer the resolution is aborted 4 If other requests can be sent default DNS domains are defined go back to step 1 AX3000 model 80 WMS User s Manual 97 Appendix AXEL Two DNS Servers 1 A DNS request is sent to the server 1 2 In event of no response from server 1 this request is sent to the server 2 3 In event of no response from server 2 go back to step 1 4 times max 4 In event of negative answer from any server the resolution is aborted 5 If other requests can be sent using default DNS domains are defined go back to step 1 Example looking at the screen shots of the Chapter 3 1 these a
21. is an industry standard protocol that lets a DHCP server Unix Windows AS 400 etc allocate temporary IP addresses and other network parameters to terminals and PCs when they are powered on This can greatly simplify managing large networks AX3000 model 80 WMS User s Manual 91 Appendix AXEL A 3 1 Overview Here is a brief description of Axel s implementation DHCP At boot time the AX3000 broadcasts DHCP requests to find the DHCP server If a DHCP server is found and correctly set up an IP address and subsequently other parameters are given to the AX3000 Before accepting the IP address the AX3000 can be set to check that the IP address given really is free ARP protocol The IP address offered is given temporarily This duration is called the Lease Time If a lease time has been entered through the AX3000 Set Up this lease time is offered to the DHCP server which may or may not accept this value The AX3000 is expected to renew its lease before the lease expires Once the lease has expired the AX3000 is no longer permitted to use the assigned IP address Generally an IP address is dynamically assigned out of a pool of IP addresses However static IP addresses can be associated to AX3000s for instance when the AX3000 s print server is used This association is performed either by using the AX3000 Ethernet address or by using a Client Identifier which is a character string entered through the A
22. lt Alt gt lt Esc gt will enter MultiPoint Set Up Pressing a second time lt Ctrl gt lt Alt gt lt Esc gt will enter Terminal Set Up 2 1 MULTIPOINT SET UP The MultiPoint set up is a unique Axel feature This allows the Axel thin client to be configured by selecting the name of the MultiPoint 2011 server from a list For example UMS 160 Note 1 To build this list an IP address given by a DHCP server is needed 8 AX3000 User s Manual AXEL Initial Power On Note 2 this list contains MultiPoint 2011 server names who responded in less than 3 seconds to multicast requests sent on UDP port 3702 An empty list may indicate no server is installed on the same subnet as the thin client or requests are blocked by a firewall The REFRESH button allows the list to be built again The delay to collect data is now 5 seconds The MANUAL button allows the server name or IP address to be manually entered Confirming this box configures the thin client with a dynamic IP address obtained by DHCP and an RDP session with a high user experience 32bpp audio theme Note to enter the full interactive set up see Chapter 3 press lt Ctrl gt lt Alt gt lt Esc gt instead of confirming this dialog box 2 2 AUTO CONFIGURATION The Auto Configuration feature allows a brand new out of the box terminal to be sent a specific firmware and or configuration file without any human intervention There are also options to spe
23. parameters are protocol dependent LPD Queue Name name given to the auxiliary port TSE Printer Name and Windows TSE Driver Access Permission for USB driver redirection AX3000 model 80 WMS User s Manual 61 Interactive Set Up AXEL 3 8 4 Set Up Summary At the end of the wizard process a summary of the selected settings is displayed For example Summary Terminal French axe 132006E TSE rdp TCP IP DHCP DHCP DHCP multipoint Printer None USB Drives Read Write single session ACCEPT ADVANCED SETUP Press the ACCEPT button to use these settings After an automatic reboot the terminal is ready to be used The Advanced button enters the interactive setup where further configuring is possible The BACK button allows these settings to be changed 62 AX3000 User s Manual AXEL Using the AX3000 4 USING THE AX3000 AX3000 model 80 WMS User s Manual 63 Using the AX3000 AXEL This chapter covers use of the AX3000 4 1 SWITCHING ON THE AX3000 The following operations are performed when the terminal is turned on Boot initialization network detection Auto configuration optional checks over the network if a new firmware configuration is available If yes the terminal reboots again for the new firmware configuration to take effect for more information see Chapter 2 2 Auto Connection the RDP session is opened automatically if the auto connection p
24. 00 Telnet Setup 4096 a Remote Control This functionality allows an administrator to remotely take control of a terminal The administrator can passively watch the users screen or actively take control with his own keyboard for various support or administration purposes The parameters are Remote Control Allowed yes or no User s Authorization Required possible values are No Mandatory Yes automatically accepted Yes automatically refused Note for the two last values the Time out sec option is available Text Mode TCP Port remote control only for text based session terminal set up telnet 5250 amp 3270 VNC Mode TCP Port global remote control Password optional this password will be requested when the connection is established For more information refer to Chapter 5 2 2 AX3000 model 80 WMS User s Manual 33 Interactive Set Up AXEL b Telnet Set Up This functionality allows the terminal set up to be addressed by a telnet client The single parameter is the TCP port 4096 by default For more information refer to Chapter 5 2 3 3 2 7 Password Access to the set up menus can be controlled by a password a Setting the Password Select the Configuration Terminal Password dialog box to set change or delete the set up password Enter the following parameters Enter a new password enter a new password of maximum five characters or press CR if no password is requir
25. 0404 Sorbian 042E Croatian 041A Spanish Spain OCOA Czech 0405 Spanish Argentina 2C0A Danish 0406 Spanish Bolivia 400A Dutch Netherlands 0413 Spanish Chile 340A Dutch Belgium 0813 Spanish Colombia 240A English Australia 0C09 Spanish Costa Rica 140A English Belize 2809 Spanish Dominican Republic 1COA English Canada 1009 Spanish Ecuador 300A English Caribbean 2409 Spanish Guatemala 100A English Ireland 1809 Spanish Honduras 480A English Jamaica 2009 Spanish Mexico 080A English New Zealand 1409 Spanish Nicaragua 4C0A English Philippines 3409 Spanish Panama 180A English South Africa 1C09 Spanish Peru 280A English Trinidad 2C09 Spanish Puerto Rico 500A English United Kingdom 0809 Spanish Paraguay 3COA English United States 0409 Spanish El Salvador 440A Estonian 0425 Spanish Uruguay 380A Farsi 0429 Spanish Venezuela 200A Finnish 040B Southern Sotho 0430 Faroese 0438 Swahili 0441 French France 040C Swedish Sweden 041D AX3000 model 80 WMS User s Manual 111 Appendix AXEL French Belgium 080C Swedish Finland 081D French Canada 0COC Tamil 0449 French Luxembourg 140C Tatar 0444 French Switzerland 100C Thai 041E Gaelic Ireland 083C Turkish 041F Gaelic Scotland 043C Tsonga 0431 German Germany 0407 Ukrainian 0422 German Austria 0C07 Urdu 0420 German Liechtenstein 1407 Uzbek Cyrillic 0843 German Luxem
26. AXEL Platine Terminal AX3000 Models 80WMS USER S MANUAL April 2012 Ref AX3E 0922 WMS 2 The reproduction of this material in part or whole is strictly prohibited For additional information please contact AXEL 14 Avenue du Qu bec B t K2 EVOLIC BP 728 91962 Courtaboeuf cedex FRANCE Tel 33 1 69 28 27 27 Fax 33 1 69 28 82 04 Email info axel com The information related to firmware 0922f in this document is subject to change without notice AXEL assumes no responsibility for any errors that may appear in this document All trademarks and registered trademarks are the property of their respective holders 2012 AXEL All Rights Reserved TABLE OF CONTENT INTRODUCTION iaa ide 1 1 INTRODUCTION TO THE AX3000 esee esee 3 1 1 ULTRA THIN CLIENT TECHNOLOOGY ssseeeeeme eene 4 No Operating System sss sisse 4 No Embedded Applications esiste 4 No Local Management sisse sienne entente rennen 5 1 2 DESIGNED FOR MULTIPOINT seen 5 2 INITIAL 7 2 1 MULTIPOINT SET UP dtt dc 8 2 2 9 2 2 1 Stage 1 Checking the 10 2 2 2 Stage 2 Sending DHCP requests sss 10 2 2 3 Stage 3 Sending re
27. Connection List sssri raisin nee 73 b TCP Server and TCP Client Connection Information 74 5 1 3 Ethernet Interface Management sse 76 LL 76 b DACPIDNS 2 ui ee da ai TT C lei A ei die ei e ea 78 5 1 4 USB Statistics 205 i etae a 79 5 2 REMOTE ADMINISTRATION 5 2 1 AXRM The Axel Management Software 80 5 2 2 VNC Remote Control sss 81 COMUN it a 81 b Operation ia 81 5 2 3 Interactive Telnet Set Up sss 81 APPEN DIXA iE tinas 83 A 1 USING THE INTERACTIVE SET UP sse 84 A 1 1 Entering the sisse einen 84 A 1 2 Navigation iui eet a sh eb LL ee eL ein 84 a The Horizontal General 85 b Vertical Menus 2 eaaet celere ce b ee e Re d ne e p ed d n 85 c Dialog BOXES ii ORO eR 86 ACT 3 Enter Data icti ede bes 86 A 1 4 Special Notati voii dire teh ea d dera eei 87 A 1 5 Exiting the set up 87 A 2 NETWORK OVERVIEW sssseseseeeneeene nennen nennen nennen 87 A 2 1 Ethernet Addresses sisse esiste 87 A 2 2 IP Address auod dein do eie a ode 88 A 2 3 AQUI ciu e et e ae aea doe eden 88 THE DHCP PROTOCOL sse nennen nnne 91 1 E Ait chavs iia tr 92 A 3 2 Set
28. HCP server is agreed By the terminal forced whatever the DHCP server information the terminal updates the DNS server use carefully According to the option Update Type the terminal updates direct A or Direct A and Reverse PRT DNS server records For a Direct A update two entries are added in the DNS server database A Host type entry containing the terminal IP address Text type entry containing the terminal signature Note the DNS server will be updated only if the terminal name is a full name ended by a DNS domain i e FQDN For a Reverse PRT update one entry is added a Pointer type entry containing the terminal s full name Note the signature allows the terminal to check its Host type entry If the check fails i e no associated signature or wrong associated signature the terminal s behavior during the DNS server update depends on the value of the set up parameter Action on Error see Chapter 3 1 Display an error a red dialog box is displayed The user may reboot the terminal or enter the set up Continue the update the entries Host Text and Pointer are overwritten Cancel the update the DNS update is aborted but the terminal is available for use The type direct or direct reverse and the result success or failure of the DNS update are returned to the terminal and are available in the terminal set up See chapter 9 3 100 AX3000 User s Manua
29. L The Time to Live Parameter This parameter controls the to live time of the datagram to prevent it being looped forever due to routing errors Routers decrement the TTL of every datagram as it traverses from one network to another When its value reaches 0 the packet is dropped This parameter doesn t impact the AX3000 performance d The TCP port Assignment Parameter The AX3000 resources screen sessions and auxiliary ports are identified by numeric values called TCP ports The TCP port assignment can be either random or fixed The default value depends on the current network service The random method means the AX3000 TCP ports are different after every re boot On booting the AX3000 generates a new base value This value x is between 1024 and 3072 For each session a range of 8 TCP ports is given session 1 x x 7 session 2 x 8 x 15 When a connection is established the next port of the associated range is used After 8 connections the same TCP port of a range is re used The main benefit of this method is that if the AX3000 is suddenly powered off power cut for example at the next boot time the connections are immediately accepted by the server i e the sessions are hooked on different sockets because the TCP ports are different However this does create phantom sessions as the initial sessions are still active from the server s perspective and must be killed by the server This can be done
30. See appendix A 4 3 Remote control Allowed allows terminal to be controlled over the network See Chapter 3 2 6 Resolution selected from a list Colors select 16 24 or 32bpp Session Type always TSE rdp Connection Speed selected from a list Note when exiting the dialog box the graphical settings resolution and frequency may be tested AX3000 model 80 WMS User s Manual 59 Interactive Set Up AXEL 3 8 2 Network Connection The Network dialog box is shown below Terminal DHCP DHCP DHCP DHCP Server The parameters are Enable DHCP two options Yes the DHCP protocol is run when the set up is exited and the terminal automatically obtains an IP address and various other DHCP options netmask default router etc No a Static IP address is required IP address mandatory if DHCP is disabled Default router optional router IP address 1st DNS Server IP Address optional DNS server IP address Server Name the name or the IP address of the MultiPoint server For more information about DHCP and DNS please refer to appendices A 3 and A 4 60 AX3000 User s Manual AXEL Interactive Set Up 3 8 3 Devices This box is displayed for the all networked session types Quick Set Up Devices Printer USB Drives Disabled NEXT These parameters are Printer Connected port where printer is attached none or USB1 Protocol LPD or TSE The next
31. X3000 Set Up The DHCP protocol can be considered as a superset of the BOOTP protocol IP addresses can also be offered to AX3000s by a BOOTP server in this case the lease time is infinite The AX3000 DHCP client protocol is compliant with RFCs 1533 and 1541 This section deals only with the AX3000 DHCP protocol use To set up and enable a DHCP server please read your operating system s manual A 3 2 Setting Up the AX3000 DHCP protocol is set through either the AX3000 Quick Set Up or the AX3000 Interactive Set up For more information see Chapters 2 and 3 92 AX3000 User s Manual AXEL Appendix A 3 3 Using the AX3000 If the DHCP protocol is enabled the AX3000 automatically requests an IP address on boot and the following dialog box is displayed DHCP searching please wait Note the search can be aborted by entering the set up If a DHCP or BOOTP server is available an IP address is given after a few seconds This dialog box is then cleared and the AX3000 follows its normal behavior either the set up idle is displayed no automatic session is set or an automatic connection is opened Further lease time re negotiations are totally invisible to the AX3000 user Only error messages are displayed see next chapter Note enter the set up to find out the AX3000 IP address or other parameters offered by the DHCP server A 3 4 Errors a Boot Time Failure The AX3000 automatically searches for a DHCP s
32. a telnet session A specific TCP port is used The default value of this TCP port is 4096 This value can be changed See Chapter 3 2 6 We strongly advise using AxRM to open the telnet setup see Chapter 10 1 But any telnet client could be used with the correct arguments as below ANSI emulation with color support AX3000 model 80 WMS User s Manual 81 Administration AXEL TERM value ansi Screen size 80x25 Scrolling mode disabled Notes To disable the telnet set up set the TCP port to 0 When the telnet set up is running the set up is also displayed on the target terminal The keyboard of the target terminal is locked The AX3000 telnet server supports the keepalive mechanism value 3 minutes In event of network incident the set up will be automatically ended and the keyboard of the target terminal will be unlocked 82 AX3000 User s Manual AXEL Appendix APPENDIX AX3000 model 80 WMS User s Manual 83 Appendix AXEL The following appendices give information about A 1 Using the AX3000 interactive set up A 2 Network overview Ethernet address IP address and routers A 3 DHCP protocol A 4 DNS protocol A 5 AXEL DHCP Option A 6 Going further A 7 Hardware and firmware information A 1 USING THE INTERACTIVE SET UP A 1 1 Entering the Set Up The following can be used to enter the AX3000 interactive set up Using lt Ctrl gt lt Alt gt lt Esc gt from the terminal Us
33. al Parameters Within the Session Profile box select Additional Parameters and press Space The following box is displayed Connection Medium Level axel300065 No Display Yes Yes Keyboard and Mouse Remote Enabled These parameters are Encryption three values of encryption are available Low Level only one direction encrypted connections are accepted Data sent by Windows is encrypted Medium Level both direction and one direction encrypted connections are accepted High Level only both direction encrypted connections accepted Connection Name this character string identifies the AX3000 within the Windows Operating System By default this name is the terminal name see Chapter 3 1 1 Console Mode when set to yes the RDP connection will take remote control of the Windows Server main console Optimized Screen Refresh smooth video playback especially for flash type content ie Youtube RemoteFX this operating mode is mainly dedicated for connections to virtual Win7 machines Ctrl Alt Del the two modes for this keystroke are Local the keystroke is handled by the AX3000 and is used for shutdown the terminal see Chapter 4 6 AX3000 model 80 WMS User s Manual 39 Interactive Set Up AXEL Remote the keystroke is handled by the Windows server for example opening the task manager lt Scroll Lock gt 8 lt Pause gt enable or disable these two keys 3
34. an cause expensive phone bills A 6 4 Setting the IP Address by a PING Command The administrator can remotely assign an initial IP address to a brand new terminal or remotely change an existing IP address The procedure is to manually modify the ARP table of your computer Unix Linux Windows An ARP table entry is composed of IP addresses and Ethernet MAC addresses The command below associates an arbitrary IP address to the terminal s hard coded MAC address The MAC address is printed on the base of each terminal With its updated ARP table your computer is able to access the AX3000 To set the new IP address the terminal must be pinged a multiple times Using under Windows AX3000 model 80 WMS User s Manual 109 Appendix AXEL Windows administration s w AxRM or Axel Remote Management is available free on the Axel Web site See Chapter 5 2 ARP table modification Ethernet address notation are used as separators instead of The command is CENA arpo s a bocud Run one or more ping commands 4 ping requests are sent by ping command ping a b g u Note if required this function can be disabled by setting the IP Addr Set by Ping parameter to no For more information refer to Appendix A 6 2 A 6 5 RDP Sessions Microsoft Keyboard Codes For RDP session a Microsoft keyboard code can be specified see Chapter 3 2 4 The following table lists the available keybo
35. arameter is set to yes Local Desktop if no screen session is connected the terminal Local Desktop is displayed 64 AX3000 User s Manual AXEL Using the AX3000 4 1 1 Local Desktop This is the appearance of the Desktop Mode Multipoint Multipoint The RDP icon and label are displayed on the upper left corner The connection indicator and the RDP label are displayed in the status line Note whether enabled or disabled the status line is always displayed for the local desktop Possible actions Click the RDP icon or label to open the session Click a status line icon See Table 1 AX3000 model 80 WMS User s Manual 65 Using the AX3000 AXEL Table 1 status line icons 8 Turning off See Chapter 3 6 Getting terminal information Firmware Hardware EV The network status is shown by one of the following icons Ethernet cable detected EA Ethernet cable not detected Kd Disconnecting the current session See Chapter 3 2 2 USB drive status Only displayed if a USB drive is attached E read in progress E write in progress 4 1 2 RDP session a Opening the Session Click the RDP icon or label to open the session First the terminal checks if the server is actually a MultiPoint 2011 server This takes few seconds In this probe fails the session is aborted and the following error message is displayed Note This error is displayed because the server didn t reply to UDP req
36. ard codes Keyboard Nationality Code Keyboard Nationality Code Afrikaans 0436 Icelandic 040F Albanian 041C Indonesian 0421 Arabic United Arab Emirates 3801 Italian Italy 0410 Arabic Bahrain 3C01 Italian Switzerland 0810 Arabic Algeria 1401 Japanese 0411 Arabic Egypt 0C01 Korean 0412 Arabic Iraq 0801 Latvian 0426 Arabic Jordan 2C01 Lithuanian 0427 Arabic Kuwait 3401 Macedonian FYROM 042F Arabic Lebanon 3001 Malay Malaysia 043E Arabic Libya 1001 Malay Brunei 083E Arabic Morocco 1801 Maltese 043A Arabic Oman 2001 Marathi 044E Arabic Qatar 4001 Norwegian Bokml 0414 Arabic Saudi Arabia 0401 Norwegian Nynorsk 0814 110 AX3000 User s Manual AXEL Appendix Arabic Syria 2801 Polish 0415 Arabic Tunisia 1C01 Portuguese Portugal 0816 Arabic Yemen 2401 Portuguese Brazil 0416 Armenian 042B Raeto Romance 0417 Azeri Latin 042C Romanian Romania 0418 Azeri Cyrillic 082C Romanian Moldova 0818 Basque 042D Russian 0419 Belarusian 0423 Russian Moldova 0819 Bulgarian 0402 Sanskrit 044F Catalan 0403 Serbian Cyrillic 0C1A Chinese China 0804 Serbian Latin 081A Chinese Hong Kong SAR 0C04 Setsuana 0432 Chinese Macau SAR 1404 Slovenian 0424 Chinese Singapore 1004 Slovak 041B Chinese Taiwan
37. as400 servers axel com A host name is only resolved if the IP address is needed l e to open a session or to ping Note a name is resolved for each connection attempt even if its IP address has been obtained by a previous resolution AX3000 model 80 WMS User s Manual 95 Appendix AXEL A 4 2 Resolving a Name a Resolution Strategy To resolve a name a DNS request is sent by the AX3000 A DNS request contains the destination DNS server IP address and the name to be resolved To resolve a name possibly more than one DNS request is needed if one or more default DNS domains are defined The resolution process is stopped either when the AX3000 receives a positive response from a DNS server success an IP address is associate to this name or when all the DNS requests has been sent and no positive response has been received failure the name is not resolved The order of the requests sent to resolve a hostname is called the resolution strategy The resolution strategy depends on both Whether or not a domain name is declared Whether the name to resolve is complete If no default DNS domain is defined in the AX3000 Set Up the resolution is done with the name itself regardless of whether the name is full or not If one or more default DNS domains are defined the resolution strategy depends on the name Full name the resolution is first done with this name If unsuccessful new resolutions are performed by concat
38. ation a Global Connection List Select the Diagnostics Connections dialog to check the status of all defined connections Connections SESSIONS Type State Server Host IP Addr Port Miscellaneous AUXILIARY PORTS Port Service State Other Information REFRESH CLOSE CONNECTIONS Note outside the set up use lt Ctrl gt lt Alt gt lt X gt displays this box For each session the following information is displayed No session number Type always TSE State the possible values are Established the session is connected Closed the session has ended Syn sent connection request in progress Time Wait connection close in progress Server and IP Addr Host the associated host Port the TCP port used for the session Configuration the associated pre defined configuration AX3000 model 80 WMS User s Manual 73 Administration AXEL For each auxiliary port the following information is displayed Port Usb1 Usb4 Net1 and Net2 Service and Other information about the associated network service printer port name and optional filter rtty TCP port and optional filter State see above for the possible values A connection can be manually closed by selecting the CLOSE CONNECTION button Note to refresh the information displayed select the REFRESH button b TCP Server and TCP Client Connection Information To go further with connection information two ad
39. bourg 1007 Uzbek Latin 0443 German Switzerland 0807 Vietnamese 042A Greek 0408 Xhosa 0434 Hebrew 040D Yiddish 043D Hindi 0439 Zulu 0435 Hungarian 040E Note this list can be found on the MSDN Microsoft site http msdn microsoft com library default asp url library en us script56 html 882ca1eb 81b6 4a73 839d 154c6440bf70 asp 112 AX3000 User s Manual AXEL Appendix A 7 HARDWARE AND FIRMWARE INFORMATION To obtain the terminal s firmware and hardware revisions use one of the following 1 Use the AxRM utility 2 Enter the AX3000 interactive set up and select 3 Getthe AX3000 set up by issuing the setup get remote command the revision is included in the text file banner Example rsh axname setup get gt file 4 Use the following ax version remote command to get the revision directly Example rsh axname ax version A 7 1 Hardware Information The AX3000 hardware information is FKx BVyyy FKx is the circuit board code FK stands for Flash Key BVyyy is the boot code version the boot code is the non erasable part of the flash memory There are currently five different generations of hardware in the field FK3 former production hardware of models 55 55E and 56 FK5 former production hardware of models 55 55E and 56 FK11 former production hardware of models 55 55E and 56 FK7 former production hardware of models 65 FK13 former production hardware of models 65 and 65E FK14 form
40. ccess the following dialog box No lt Space gt Printer Port Name this is the port identifier NL CR NL Filter set it to no Enhanced parameters see Appendix A 6 3 Pre print String character string sent before the print job AX3000 model 80 WMS User s Manual 53 Interactive Set Up AXEL Post print String character string sent after the print job for example OC is a form feed b Setting Up the MultiPoint Server On the MultiPoint 2011 side a printer must be added This printer type is local and it s attached to TCP IP Standard port with the LPR protocol The two needed parameters are the terminal IP address and the terminal printer port name 3 6 4 rtty Service The rtty service allows the terminal printer to be accessed as a network printer A network printer requires two parameters The AX3000 s IP address A TCP port number a Setting up the Terminal To set the rtty service on the port enter the following parameters in the Configuration Ports xxx dialog box Service select rtty Parameters press Space to access the following box No No Space Port TCP listening port Generally 9100 NL CR NL Filter set to No Always Accept New Connection set the AX3000 behavior when an rtty connection is already established and a second connection rtty is received 54 AX3000 User s Manual AXEL Interactive Set Up Enhanced parameters see Appendix A
41. cellaneous Menu sssseee eene 106 A 6 3 Session Level Enhanced 106 a The Parameter emen 107 b The mss and Window 107 The Time to Live em 108 d The port Assignment 108 e The Nagle s Algorithm 109 f The Keepalive Parameter essem 109 A 6 4 Setting the IP Address by a PING 109 A 6 5 RDP Sessions Microsoft Keyboard 110 A 7 HARDWARE AND FIRMWARE 113 A 7 1 Hardware Information sse 113 A 7 2 Firmware Information eee 114 AXEL Introduction INTRODUCTION AX3000 model 80 WMS User s Manual 1 Introduction AXEL This manual provides details on terminal operation maintenance and set up The manual is organized into the following chapters and appendices Chapter 1 Introduction to the AX3000 Chapter 2 First Boot Time Chapter 3 Interactive set up Chapter 4 Using the AX3000 Chapter 5 Remote Administration Appendices The following appendices gi
42. cify various terminal specific parameters for example an IP address and terminal name etc For more information on AxRM s activity in the auto configuration process see the manual Axel Remote Management Version 3 available from www axel com The auto configuration process 16 automatically initiated when power is applied to a brand new terminal or if the terminal is reset to factory defaults see A 10 1 appendix may be started at each boot time For more information see Chapter 3 7 2 The stages are Checking the network link AX3000 model 80 WMS User s Manual 9 Initial Power On AXEL DHCP request sent to obtain a terminal IP address and other parameters optional Terminal contacts the AxRM server Firmware file sent if required followed by a reboot Configuration file sent followed by a reboot Total process takes less than two minutes 2 2 1 Stage 1 Checking the Network When the terminal is powered up the network connection is tested The terminal displays Checking Network Link If a network connection is detected a message Auto Conf is shown The terminal passes to stage 2 Auto conf 2 2 2 Stage 2 Sending DHCP requests To obtain an IP address and possibly of other parameters a DHCP request is sent If a DHCP server is available its IP address is shown in the status line Auto conf DHCP aaa bbb ccc ddd The terminal passes to stage 3 2 2 3
43. d Gateway IP addr Target IP addr Any such router must be identified with 3 parameters The router s IP address The target IP address destination The target type server or network in this last case a netmask allows sub netting AX3000 model 80 WMS User s Manual 23 Interactive Set Up AXEL 3 1 3 Server Management To configure the server table select the Configuration Network Servers menu A dialog box as shown below is displayed Server Name IP Address DNS Search Domains madrid axel fr The server definition depends on whether DNS is enabled No DNS a server is identified by both an alphanumeric character string beginning with a letter AND an IP address With DNS a server is defined only by its name This name can be either a ful name wms2011 servers axel com or an incomplete name wms2011 Its IP address is resolved later See Appendix A 4 Add a Server move the highlight cursor to a vacant line and enter the name and either its IP address or DNS name Delete a Server select the server and press DELETE Change a Server move the highlight cursor over the name or IP address of the server and enter the new value Note the default DNS domains previously defined through the DNS box are displayed for information they can not be modified 24 AX3000 User s Manual AXEL Interactive Set Up 3 2 GENERAL SETTINGS The terminal general settings are available through the Confi
44. ditional statistics dialog boxes are available TCP server contains information about connections where the AX3000 is acting as a server Ipd rtty and rcmd TCP client contains information about connections where the AX3000 is acting as a client telnet tty rdp ica and vnc These statistics show the following Information about connections Values of counters These dialog boxes are accessed by the Diagnostics Statistics TCP xxx yyy menu Example of a Connection box Who Type State Local Socket Remote Socket Rev Q Snd Q REFRESH EXIT 74 AX3000 User s Manual AXEL Administration Description of the information given within this box Who AX3000 resource involved in the connection S1 session 1 Type network service being used Rdp Idp or tty State the possible values are Established the session is connected Closed the session has ended Syn sent connection request in progress Time Wait connection close in progress Local Socket IP address and TCP port for the AX3000 Remote Socket IP address and TCP port for the host Rev Q number of bytes received by the AX3000 and not yet processed Snd Q number of bytes not yet sent to the host Example of a Counter box GENERAL ERRORS REFRESH AX3000 model 80 WMS User s Manual 75 Administration AXEL 5 1 3 Ethernet Interface Management a State The following information is displayed when selecting the Conf
45. e Default Domain parameter cannot be accessed Trace Mode in the event of problems this mode allows the data exchanged between the AX3000 and the DNS server to be displayed DNS Server Update sets the method used for publishing the terminal name No the terminal name is not published By the DHCP server available only if the DHCP protocol is enabled the terminal name is registered by the DHCP server Requirement the DDNS function Dynamic DNS must be supported by the DHCP server See Appendix A 4 3 By the terminal the terminal updates the DNS server In this case the parameter Action on Error controls the terminal s behavior in the event of an error during the DNS server update see Appendix A 4 3 c Router Management A router is either a special electronic device or a suitably configured computer which enables data to be sent across two or more distinct physical networks 22 AX3000 User s Manual AXEL Interactive Set Up One router can be nominated as the default router and then used to access any network Use of a default router simplifies site network administration The default router is only identified by its IP address Note If the Default Router is selected in the DHCP Option List this field cannot be accessed However additional routers can also be declared to reach specific destination servers or networks Select Other Routers and press lt Space gt The following dialog box is displaye
46. e damage to the terminal AX3000 model 80 WMS User s Manual 45 Interactive Set Up AXEL The following USB devices are supported Keyboard Barcode reader Mouse HUB Printer USB RS232 adaptor Mass storage device memory stick hard drives CD DVD readers Audio device Other USB devices are detected but not supported USB devices are hot pluggable and are dynamically detected by the Axel terminal Maximum number of connected USB devices Two keyboards and barcode readers Two mice Two HUBs Four printers or USB RS232 adaptors One mass storage device One audio device 3 5 2 Connecting a USB Keyboard The USB keyboard is automatically detected by the Axel terminal The USB keyboard settings nationality LED initialization are displayed and can be changed in the AX3000 s General Parameters For more information see Chapter 3 2 1 Note multiple keyboards USB and or PS2 can be connected The same settings are used for both and they can be used simultaneously 3 5 3 Connecting a USB Barcode Reader The USB barcode reader is automatically detected by the Axel terminal A barcode reader is treated as a keyboard See previous chapter 46 AX3000 User s Manual AXEL Interactive Set Up 3 5 4 Connecting a Mouse A USB mouse is automatically detected by the Axel terminal No specific settings are required Note multiple mice USB and or PS2 can be used simultaneously
47. e firmware the terminal reboots automatically and re runs stages 1 2 and 3 before passing on to stage 5 12 AX3000 User s Manual AXEL Initial Power On 2 2 5 Stage 5 Receiving the configuration file This is the dialog box shown when receiving the configuration file AUTO CONFIGURATION Network detection IP Address DHCP Server AxRM Server Firmware update Config update Reboot Note if the firmware is updated the new version is displayed After the configuration file is received the terminal reboots AUTO CONFIGURATION Network detection IP Address DHCP Server AxRM Server Firmware update Config update Reboot The terminal is now ready for use AX3000 model 80 WMS User s Manual 13 AXEL Interactive Set Up mm INTERACTIVE SET UP AX3000 model 80 WMS User s Manual 15 Interactive Set Up AXEL This chapter describes AX3000 installation using the interactive set up procedure The following can be used to enter the AX3000 interactive set up Pressing lt Ctrl gt lt Alt gt lt Esc gt twice from the terminal Using Remote Control from AxRM See Chapters 5 2 1 and 5 2 2 Using Telnet from another terminal PC See Chapter 5 2 3 Note the set up can be password protected in which case the password must be entered to access the quick set up dialog box For more information see Chapter 3 2 7 Note the following keystrokes are available in the set up for more information see Append
48. ed or to delete existing password Retype password re enter the identical password 34 AX3000 User s Manual AXEL Interactive Set Up b Entering Set Up If the set up is password protected the following dialog box will be displayed the next time access is attempted Three operations are permitted enter the password to access the set up press Esc or select the CANCEL button to exit set up mode select the CONSULTATION button to access the set up without using the password All set up operations will be permitted but it will not be possible to save the modifications IMPORTANT if the password is not known the super password yaka can be used Only from the local interactive set up and only if Administrator Hot Key disabled is set to No See Appendix A 6 2 3 3 TERMINAL LOCAL DESKTOP The terminal local desktop configuration provides The session manager settings The status line settings AX3000 model 80 WMS User s Manual 35 Interactive Set Up AXEL Select the Configuration Sessions Local Desktop menu Session Manager Medium Blue No Status Line No 3 3 1 Session Manager When no session is connected a specific screen is displayed This is the session manager Two options are available Background Color Display logo a logo can be displayed This is either the logo displayed at the terminal boot up or the logo stored in the AX3000 Local Store See Chapter
49. enating the full name with the defined DNS domains Incomplete Name the resolutions are first done with the defined default DNS domains If unsuccessful a new resolution is performed with this incomplete name Example of name resolutions looking at the host table in Chapter 3 1 3 the name resolution attempts are as400 this is not a full name the resolution is first made with the first DNS domain as400 servers axel com Then in event of failure with the second DNS domain as400 terminals axel com Then in event of failure the resolution is made with the name itself as400 96 AX3000 User s Manual AXEL Appendix linux an IP address is associated No DNS resolution www axel com this is a full name The resolution is first made with the name itself www axel com Then in event of failure the resolution is made with the first DNS domain www axel com servers axel com Then in event of failure with the second DNS domain www axel com terminals axel com b Resolution Method To resolve a name the AX3000 sends DNS requests to the DNS server s If a DNS server sends back a positive response then the IP address is found and the resolution operation is completed If not two cases of failure are possible Receiving a negative response the name is not known by this DNS server The AX3000 will retry with a new DNS request or with the second DNS server No response time out after a few seconds the DNS server
50. ent By not having an operating system the set up is massively simplified No file system or registry No management of user accounts New parameter settings are effective immediately i e no need for reboot No backup or restore file issues in the event of reversing a failed software upgrade Despite its advanced technology the Axel terminal is managed like a traditional terminal The set up is designed to be equally accessible from the terminal or remotely over the network by telnet or VNC 1 2 DESIGNED FOR MULTIPOINT The AX3000 model 80WMS had been designed to be used with a MultiPoint 2011 Server A unique quick configuration mode allows the thin client to install itself with no human interaction required at all Settings can be manually customized either from the terminal or remotely AX3000 model 80 WMS User s Manual 5 AXEL Initial Power On 2 INITIAL POWER ON AX3000 model 80 WMS User s Manual 7 Initial Power On AXEL This chapter describes the MultiPoint Set Up feature and the Auto Configuration service When the terminal is switched on up for the very first time two configuration methods are available MultiPoint Set Up a unique dialog box allows the terminal to be set up in few seconds for typical use Auto Configuration used in conjunction with AxRM this function allows the terminal to automatically receive new firmware and or a configuration At any time pressing lt Ctrl gt
51. er production hardware of models 65 65E PS 2 mouse FK15 current production hardware of models 60 60E FK16 former production hardware of models 75 75B 75E FK17 former production hardware of models 65B 10 100BaseT FK18 former production hardware of models 75C FK19 former production hardware of models 75C FK20 former production hardware of models 65C FK30 former production hardware of models 70W FK31 current production hardware of models 70W FK35 former production hardware of models 70F FK36 current production hardware of models 70F FK40 former production hardware of models 75C FK41 current production hardware of models 75D AX3000 model 80 WMS User s Manual 113 Appendix AXEL FK45 current production hardware of models 65C FK51 current production hardware of models 85 FK55 current production hardware of models 80F FK56 current production hardware of models 80G FK57 current production hardware of models 80WMS Note the correct firmware file must be downloaded for your AX3000 hardware Example if FK14 firmware file is downloaded into FK11 hardware the download process will fail A 7 2 Firmware Information The firmware version is FCT NA yywwi WMS FCT is the AX3000 operating mode always TCP NA is the firmware nationality code is ISO compliant The main nationalities are XX International except for the following countries BR Brazil CZ Czechoslovakia DK Denma
52. erver on booting If after 30 seconds no DHCP or BOOTP server answers the following dialog box is displayed DHCP NEGOTIATION FAILED Please contact your network administrator Press lt F11 gt to reboot At this stage two options are available lt F11 gt rebooting the AX3000 to run the DHCP search again Ctrl Alt Esc entering the set up to modify AX3000 settings AX3000 model 80 WMS User s Manual 93 Appendix AXEL b Re negotiation Failure The lease time must be regularly re negotiated except if the IP address has been offered by a BOOTP server If a re negotiation fails the following dialog box is displayed WARNING DHCP REBINDING TOO LONG The AX3000 could be disconnected in 2 minutes Please log off before automatic shutdown Press lt F11 gt to clear this message This indicates that in two minutes the AX3000 will be no longer be permitted to use the leased IP address and the session will be terminated If after these two minutes the re negotiation has still failed the following dialog box is displayed DHCP REBINDING FAILED Please contact your network administrator Press lt 11 gt to reboot All current sessions telnet tty Ipd etc will have been closed i e lost Note the AX3000 Trace Mode allows a trace of data exchanged between the AX3000 and the DHCP server see Chapter 3 1 This is useful to diagnose problems A 4 THE DNS PROTOCOL The DNS protocol D
53. es The redirected resources mechanism allows one or more local resources to be published to the Windows server These resources are available only for the terminal s user They are created on the Windows server when the connection is established and removed when the session is disconnected The following local resources are supported Printers see Chapter 3 6 2 for configuration information COM ports Mass storage devices Audio To redirect resources select the session profile box menu Configuration Sessions Session MultiPoint Within this box select Redirected Resources and press Space The following box is displayed Printers no COM LPT Ports All Other Resources Play and Record Mes AX3000 model 80 WMS User s Manual 41 Interactive Set Up AXEL These parameters are Redirected Printer printer s are selected through a list This list is composed by the following items All None Printer Name port these are the RDP printer name s This allows the selection of only one printer to be redirected Default printer set or not a printer as the default printer Redirected COM LPT Port COM port s are selected through a list This list is composed by the following items All None Xxx port these are the COM LPT port name s This allows the selection of only one port to be redirected Audio enable disable audio redirection play or play and record The a
54. g gt Network Auto Conf iguration Keyboard Screen Factory settings Miscellaneous Local Store IP Addr Set by Ping this parameter allows or disables the AX3000 IP Address to be set by a ping command See Appendix A 10 6 Allow Network Discover by default SNMP requests are supported by Axel terminals This allows terminals to be discovered by AxRM the Axel administration software This parameter can be used to disabled the SNMP support DNS Trace Mode turn on off DNS trace messages MTU set the Maximum Transfer Unit value Ethernet layer AX3000 model 80 WMS User s Manual 105 Appendix AXEL b Keyboard Screen Menu Keyboard Screen Administrator Hot Keys disabled this parameter allows certain AX3000 hot keys to be disabled possibly useful if the terminal is installed in public places For example this prevents a user from invoking lt Ctrl gt lt Alt gt lt Del gt function For more information see Chapter 4 7 Note when this parameter is set to yes the consultation mode and the super password don t allow the set up to be entered Frequency by default the Frequency is set to 60Hz An alternate value is available 75Hz c Miscellaneous Menu USB drive LUN Number some USB drives may be formatted in multi LUN mode multiple partitions But the Axel Thin Client handles only a single LUN This option allows the LUN number to handle to be selected If the LUN Number is too high
55. guration Terminal menu Configuration Diagnostics Download Network gt Terminal gt Keyboard Mouse gt gt Sessions Screen Audio Global RDP Advanced gt Time Settings Ports Remote Control Quick Set Up Password 3 2 1 The Keyboard and the Mouse Select the Configuration Terminal Keyboard Mouse menu to access the following dialog box Keyboard English On orf Medium 500 ms Medium No No Keyboard parameters PS 2 or USB Nationality select the nationality from a list NUM Led Initialization this led lights when the AX3000 is switched on CAPS Led Initialization this led lights when the AX3000 is switched on AX3000 model 80 WMS User s Manual 25 Interactive Set Up AXEL Repeat Key Delay sets the duration of a key being held down before it starts to auto repeat values no low medium or high Repeat Key Speed enabled only if the automatic repeat is set select the automatic repeat speed when a key is held down values low medium or high Mouse parameters PS 2 or USB Switch Left Right Click mouse button reversal Mouse Accelerator can be helpful with wide screens 3 2 2 The Screen Select the Configuration Terminal Screen menu to access the following dialog box 1680x1050 Highest Quality 32 bit lt Space gt Screen Saver Yes Keyboard Only No No lt Space gt 30 a Graphical Environment Parameters are Resolution
56. h the DHCP utility Right click on the IP address of the DHCP server and select Set Predefined Options and select Add 2 The following dialog box is displayed Option Type 2 Lx Class Global Name Data type Bs y Array Code Description Cancel Complete the fields as follows Name User definable for example Axel Autoconf Data Type mandatory string Code User definable select unused number between 231 and 240 Description User definable for example Axel vender option for auto configuration 102 AX3000 User s Manual AXEL Appendix Click OK to exit this box and OK again to exit the former box 3 In the left panel select Server Options then right click Configure Options Within the available options tick the new Axel entry and enter IP and TCP port details as below as string value For example Server Options 20 x General Advanced Available Options Description 4 0 075 StreetT alk Servers List of Stree 0 076 StreetT alk Directory Assistance STDA Servers List of STDZ 231 Axel Autoconf Axel vender O 243 Classless Static Routes Destination aA r Data entry String value faximserv 1 92 168 1 148080 Cancel Apply Note the changes take immediately effect A 5 3 axrmserv option auto configuration The axrmserv option always the network location of the AxRM server to be broadcast
57. he AX3000 set up to see the AX3000 Ethernet address A 2 2 IP Address Every device connected to an Ethernet network must have a single 32 bit address which encodes both the network and the host ID Internet addresses sometimes called IP addresses are usually written as four decimal numbers separated by decimal points character There are three main classes of IP address 7 bits 24 bits ClassA Network Host 14 bits 16 bits ClssB 1 O Newok Host 21 bits 8 bits ClssC alajo Network Host Thus every IP address occupies 4 bytes and contains both A network address and A host address Note all devices attached to the same network must have the same class and the same network address Each must have a different host address For example an AX3000 connected over a network to a host with an IP address 192 1 168 40 class C three bytes for the Network address must have the three first bytes of its address set to 192 1 168 The fourth byte cannot be equal to 40 A 2 3 Router Depending on the network topology the AX3000 and the host may be installed on different physical networks and linked through one or several routers 88 AX3000 User s Manual AXEL Appendix Two types of router can be used to access remote networks A default router this router knows how to reach many remote networks Specific routers in charge of one remote network The default router is on
58. he associated action Parameter two types of value occur A free value numeric or character string the data capture mode is automatically enabled see the next chapter A discrete value press SPACE to show the permitted values or to display a list of values Move through lists with vertical arrow keys confirm the selected value by pressing CR Press lt Esc gt to cancel Use the Tab key to move directly from the parameter field to the button field Select the OK button to save modifications and exit the dialog box Select the CANCEL button or press Esc to exit the dialog box without saving modifications A 1 3 Enter Data When a free value parameter field is selected a value must be entered it cannot be selected from a list Note to indicate free value mode the cursor blinks at the beginning of the field During this mode the following keys are enabled CR confirmation lt Esc gt abandon your changes horizontal arrows move the cursor within the character string Home and End move the cursor directly to the beginning or the end of the string Del delete the character at the cursor position lt Backspace gt delete the character before the cursor position Insert one of two editing modes Insertion default the cursor takes the form of a blinking line or Overwrite the cursor takes the form of a blinking block 86 AX3000 User s Man
59. he password For more information about the lock screen feature see Chapter 4 4 Delay minutes available only if the screen saver feature is set delay before the monitor is turned off or locked AX3000 model 80 WMS User s Manual 27 Interactive Set Up AXEL 3 2 3 Audio Select the Configuration Terminal Audio menu to access the following dialog box udio lt Space gt E By Buzzer Sound Alerts Long Long Front session only a Audio Device When an audio device is detected its type is displayed USB Audio In this case the following options are available Hardware Information miscellaneous information Volume setting up the volume 02mute Sound Alerts selecting the output device buzzer or audio device b Sound Alerts A sound alert is a bell sound Two types of sound alerts are available For each one the beep can be disabled or the duration can be set Values no short long or very long Local following an unexpected operation the terminal sounds a beep Remote the beep is requested by the server escape sequence Sounded for set if the remote alert is played for Front session only or for Any session 28 AX3000 User s Manual AXEL Interactive Set Up 3 2 4 Global RDP Select the Configuration Terminal Global RDP menu to access settings specific to RDP environment The following dialog box is displayed USB Drives Disabled Keyboard Default
60. iguration Network Ethernet Interface State menu Ethernet Interface Connection IP Parameters Other Information lt Space gt lt Space gt REFRESH Note this information is automatically updated every 5 seconds To force an update use the REFRESH button In the above dialog box the following information is given Link speed and type the network interface useful when set in auto sense mode IP parameters IP address netmask and default router FQDN terminal full name 76 AX3000 User s Manual AXEL Administration b DHCP DNS The DHCP DNS box is the following DHCP Client DNS Server Update by the Terminal 7 REFRESH In the above dialog box the following information is given State the current DHCP state The possible states are selecting searching a DHCP server broadcast requesting requesting an IP address from the DHCP server which answered selecting bound search has been successfully completed IP address has been set free DHCP protocol is not enabled or DHCP protocol failed renewing renewing the leased IP address to the DHCP server which answered selecting rebinding renewing the leased IP address to any DHCP server broadcast DHCP Server IP address of the DHCP server Lease Time seconds amount of time of the leased IP address For BOOTP protocol the value is infinity Remaining Lease remaining time before lease expi
61. ing the AxRM remote control command See Chapter 5 2 Using Telnet to access the terminal remotely See Chapter 5 2 Note the set up can be password protected in which case the password must be entered to access the quick set up dialog box For more information see Chapter 3 2 7 A 1 2 Navigation The AX3000 set up comprises a horizontal general menu with drop down vertical menus 84 AX3000 User s Manual AXEL Appendix The mouse cannot be used within the telnet session A help line is located in the bottom of the screen The AX3000 set up screen appears as follows Configuration Diagnostics Download General Tp gt Horizontal General Menu Wertical Menu Help Line Hel A Francais A ESE Exit a The Horizontal General Menu Move through the menu with horizontal arrow keys A different vertical menu will be displayed automatically as each item is traversed b Vertical Menus Move through vertical menus with vertical arrow keys Confirm the selected command by pressing CR Note the symbol gt beside a vertical menu item indicates that it is a sub menu Expand the sub menu with the CR key then move through it with vertical arrow keys AX3000 model 80 WMS User s Manual 85 Appendix AXEL c Dialog Boxes Move through dialog boxes with vertical arrow keys Two types of fields are distinguished in a dialog box Button press CR to perform t
62. is designed for a typical simple environment of One server An optional router All sessions set identically Remote Control Optional printer and memory stick The quick set up menu Configuration Quick set up guides the user through a setup menu in an intuitive manner AX3000 model 80 WMS User s Manual 57 Interactive Set Up AXEL The dialog box structure referred to as a Wizard is shown below FIRST SCREEN Graphical Environment Session Type Testing Graphical Settings optional NETWORK CONNECTION IP Settings Server Settings DEVICE Printer USB Drive SUMMARIZE Note the following keystrokes are available in the set up for more information see Appendix A 1 lt Arrows gt moving selection within menus or dialog boxes lt Enter gt validating a value or a button lt Esc gt cancels current field same as using cancel button Space lists of options Tab shortcut to buttons on the bottom of the dialog box 58 AX3000 User s Manual AXEL Interactive Set Up 3 8 1 First Screen This first screen allows the session type to be selected Quick Set Up Terminal fimerican axe 132006E No 1024x768 Highest Quality 32 bit Session TSE rdp Lan 10 Mbps or higher CANCEL These parameters are Keyboard keyboard nationality The value selected is used from there on Terminal Name
63. is mandatory though need not be used By default the terminal name is set to axel suffixed by the last part of the MAC Ethernet address For example axel200002 This ensures all terminals have a unique default name The same name is given to the default connection name for RDP or ICA connections though this can be changed If the terminal name is to be used as a DNS name i e registered to a DNS server an extension is required This extension is called DNS domain For example paris axel fr Registering an entry with the DNS server requires an FQDN Fully Qualified Domain Name If the DNS Domain parameter is empty the Default DNS Domain supplied by the DHCP server will be used If Default DNS Domain is empty the name won t be registered The name registration can be performed by the DHCP server or by the terminal itself For more information see the next chapter and the appendix A 4 3 b The Terminal Comment This character string allows a terminal description to be entered This 18 AX3000 User s Manual AXEL Interactive Set Up description will be obtained by the Axel Remote Management software AxRM during the discover operation This comment will allow the terminal to be easily located within the database 3 1 2 Ethernet Interface To set the Ethernet interface properties select the Configuration Network Ethernet Interface IP Parameters menu The dialog box below is displayed Ethernet
64. ix A 1 Arrows moving selection within menus or dialog boxes lt Enter gt validating a value or a button lt Esc gt cancels current field same as selecting cancel button Space open a list of options lt Tab gt short cut to buttons at the bottom of the dialog box Ctrl C copy a character string or session settings Ctrl V paste information 16 AX3000 User s Manual AXEL Interactive Set Up 3 1 SETTING NETWORK ENVIRONMENT The network settings are available through the Configuration Network menu Configuration Diagnostics Download Network General Parameters Terminal Ethernet Interface gt Sessions Servers This chapter covers the AX3000 network configuration General Parameters the terminal identification and the interface activation Ethernet Interface static or dynamic IP address DNS protocol and router management Servers manages the server list Note more information is given in the following appendices Appendix A 2 Ethernet addresses IP addresses net masks and routers Appendix A 3 DHCP protocol Appendix A 4 DNS protocol AX3000 model 80 WMS User s Manual 17 Interactive Set Up AXEL 3 1 1 General Parameters To set the AX3000 interface and the terminal identification select the Configuration Network General Parameters menu The dialog box below is displayed Default DNS Domain a The Terminal Name A terminal name
65. l AXEL Appendix A 5 SETTING UP AXEL DHCP OPTIONS In addition to the standard options IP addresses DNS server the DHCP server can be used to communicate manufacturer specific information this allows to set Axel DHCP options For example Axel s auto configuration feature see chapter 2 1 requires the terminal to know the network location of the machine running the management tool AxRM This information can be given to terminals using this DHCP feature A 5 1 Overview A DHCP server has various options numbered as follows From 1 to 223 reserved options For example option 3 gives the list of routers and 15 lists DNS servers From 224 to 254 private options Available for manufacturers use The Axel options are contained within the range of numbers from 231 to 240 The type is always character string The format of the entry is as follows Entry starts with a keyword followed by one or more parameters The symbol is used as separator In contrast to some implementations Axel uses a keyword rather than a specific number The actual number 231 to 240 is irrelevant so any non conflicting number in this range can be used For more information on the Axel options see chapter A 6 3 AX3000 model 80 WMS User s Manual 101 Appendix AXEL A 5 2 Adding an Axel option with the Microsoft DHCP Server To add an Axel DHCP option with Microsoft s DHCP server see below 1 Launc
66. ly identified by an IP address The specific routers are identified by the following parameters Router IP address this router must be connected to the same network as the AX3000 Destination IP Address IP address of the host or the network to be reached Destination Type two values Host the destination is a single host Network the destination is a whole local network the class mask is applied to this IP address Notes At the AX3000 level the routing algorithm uses a specific router to reach the destination If no specific router fits the default router is used The AX3000 doesn t support ICMP REDIRECT requests dynamic routers are not supported AX3000 model 80 WMS User s Manual 89 Appendix AXEL Example 1 router 1 is used to reach the 192 168 2 xxx network and router 2 is used to reach the 192 1 1 xxx network 192 168 2 xxx e 192 168 1 12 Router 1 192 168 1 11 192 168 1 10 The AX3000 route table will show the following Other Routers Gateway IP addr Target IP addr Target Type Netmask 192 168 2 0 Network AAA 192 168 1 12 Network 255 255 255 0 DELETE CANCEL 90 AX3000 User s Manual AXEL Appendix Example 2 router 1 is used to reach both networks 192 168 2 xxx and 192 1 1 xxx 192 168 2 xxx Router 1 192 168 1 11 192 168 1 10 The AX3000 route table is Routers lt Space gt A 3 THE DHCP PROTOCOL DHCP Dynamic Host Configuration Protocol
67. me the terminal boots up using existing current settings Two methods are available for the terminal to locate the AxRM server IP address and TCP port Static the IP address or the name and the TCP port are entered Dynamic only if DHCP is already used to get the terminal IP address the IP address and TCP port are given through the DHCP protocol see Chapter 2 2 3 for more information For more information about Auto Configuration stages refer to Chapter 2 2 3 7 3 Factory Settings This allows after confirmation terminal factory settings to be reloaded The current configuration is lost See Appendix A 6 1 56 AX3000 User s Manual AXEL Interactive Set Up 3 7 4 Local Store A AX3000 Local Store allows three type of object to be stored TSE License Logo JPEG picture Only one logo can be stored Certificate PFX and P12 are supported The dialog box below shows an example of AX3000 Local Store Size Information 18846 JPEG 497x261 Adding objects except the TSE license issued by a TSE server objects logos and certificates are added with AxRM Axel software management For more information please consult the manual Axel Remote Management V3 Removing objects an object can be removed by pressing lt Del gt The entire local store can be cleared in a single operation by clicking the button CLEAR ALL These operations can also be performed with AxRM 3 8 QUICK SET UP The quick set up
68. model 80 WMS User s Manual 79 Administration AXEL 5 2 REMOTE ADMINISTRATION 5 2 1 AXRM The Axel Management Software A Windows administration utility AxRM or Axel Remote Management is available at no charge from the Axel Web site http www axel com Axel Remote Management ye File Action Advanced Display Aj SZ 1 Que aa x 22s ose Axel Network Device Name Product Name IP Address Hardware Firmware C AutoConf 9 TSE 192 168 001 161 3 4x3000 Avel 10 00 01 AxA010 192 168 001 203 FK21 8V11c TCP X 0029j Ax4p00 KB 20 00 09 AX3000 Model 7 192 168 001 248 FK19 8V31b TCP FR 632a CJ Severs Y Axel 20 00 16 AX3000 Model 75C 192 168 001 022 FK18 BV31b TCP FR 06328 E 20 00 17 AX3000 Model 75C 192 168 001 023 FK18BV3Ib TCP FR 0632 E E Axel 20 00 18 AX3000 Model 75C 192 168 001 024 FK18 BV31b TCP FR 0632B AX3000 Model 75C FK18 8V31b TCP F AX3000 Model 75C 2 FK18 8V31b TCP FA 05210 Axel 20 56 CE AX3000 Model 75C IB Axe 20 CC 76 AX3000Model75C 192 168 001 215 FK19BV3Ib TCP FR 0632a tA 3000 Office 2 Axel 20 13 ED The AxRM software allows system administrators to manage and configure Axel TCP IP products remotely over a network The remote Axel device is selected by its IP address or network name The software can also assign an IP address to a newly installed terminal that has not had an IP address set AxRM is an abbreviation f
69. n Srv refused query the DNS servers refuses to respond to the request This could be due to a DNS server security function Loc no DNS server defined no DNS server has been defined through the AX3000 Set Up Loc name syntax error the syntax of the name to resolve is not correct for example two consecutive dots as400 servers Loc timeout no DNS server responds Loc no memory due to a temporary memory overload the AX3000 can not process the name resolution Retry later When the resolution fails the session must be manually closed This is done by pressing Ctrl2 Alt Shift D A 4 3 Publishing the Terminal Name The terminal name may be registered with the DNS server This can be done by the DHCP server or by the terminal itself a By the DHCP Server Important the DHCP server must support the DDNS Dynamic DNS function To register the terminal name by the DHCP server Enable the DHCP protocol Set DNS Server Update to by the DHCP server Because the DNS server is updated by the DHCP server the information about the type direct or direct reverse and the result success or failure of the AX3000 model 80 WMS User s Manual 99 Appendix AXEL DNS update is not returned to the terminal b By the terminal The terminal can register itself The terminal behavior depends on the value of DNS Server Update option By the terminal the terminal updates the DNS server only if the D
70. n to no to change that Client Identifier allows the terminal to be identified not only by the Ethernet address useful to control IP address assignment VINCENT don t understand this but is doesn t sound right User Class Identifier allows the DHCP server to assign settings in regards of a class of device Trace Mode in the event of problems this mode allows the data exchanged between the AX3000 and the DHCP server to be displayed on the screen The trace data is displayed directly on the AX3000 screen i e messages may pollute the AX3000 display at any time Check IP Address the AX3000 checks its allocated IP address is not already in use b DNS Protocol To resolve a name the AX3000 sends DNS requests to a DNS server The IP address of this DNS server must be known The AX3000 set up procedure allows two DNS servers to be entered Note if DNS Servers is selected the DHCP Option List these two parameters are supplied by DHCP and cannot be accessed here AX3000 model 80 WMS User s Manual 21 Interactive Set Up AXEL Other DNS settings are available through the DNS Parameters option Press lt Space gt and the dialog box below is displayed DNS Search Domains Enhanced Parameters Parameters are DNS Search Domains a DNS domain is used to resolve a server name or to register the terminal name see Appendix A 4 Note if the Default DNS Domain is selected in the DHCP Option List th
71. omain Name System allows names to be resolved by the AX3000 Resolving is retrieving an IP address associated with a name 94 AX3000 User s Manual AXEL Appendix A 4 1 Overview A domain computer network can be considered as a tree with branches nodes such as hubs switches routers print servers etc and leafs for example PCs terminals and printers The domain system makes no distinction between the use of interior nodes and the leafs and this documentation uses the term nodes to refer to both l e any network resource Each node has a name Label which must be unique to other nodes at the same level but not necessarily unique within the whole network Label syntax Permissible characters are letters a z to A Z numbers 0 9 and the hyphen A Label must begin by a letter and be ended by a letter or a number The resolution is not case sensitive The domain name of a node is the list of the labels on the path from the node to the root of the tree A dot is used to separate each label Two types of host names can be distinguished within the AX3000 A full name one or more dots are included in the name Example www axel com An incomplete name no dots are used The resolution procedure concatenates another character string to this name the default DNS domain name For more information see Chapter 3 1 2 Example as400 is concatenated with servers axel com to create a full name of
72. or Axel Remote Management software AxRM is used for Obtaining hardware and firmware revision levels Obtaining Ethernet and serial line configuration Obtaining network and device statistics Obtaining set up configuration Rebooting the peripheral Remotely configuring a peripheral Downloading firmware 80 AX3000 User s Manual AXEL Administration Entering the interactive set up via a telnet client It is also possible To build and manage a terminal database To compile a list batch of commands to run consecutively To download a firmware though BOOTP To set IP addresses by using the device MAC address Repair terminals that have lost their firmware bootp error For more information about the AxRM utility read the manual Axel Remote Management Administration Software for Axel Terminals and Office Servers 5 2 2 VNC Remote Control This functionality allows an administrator to remotely take control of a terminal The administrator can passively watch the users screen or actively take control with his own keyboard for various support or administration purposes a Configuring To set up the remote control function select the menu Configuration Terminal Remote Control For more information please refer to Chapter 3 2 6 b Operation Use AxRM to take the control of the terminal See Chapter 5 2 1 5 2 3 Interactive Telnet Set Up The AX3000 interactive set up can be accessed through
73. quests to 10 a Determining the TCP port sssssseseeee meme 11 b Determining IP address ssss mem 11 2 2 4 Stage 4 Receiving the firmware 12 2 2 5 Stage 5 Receiving the configuration file usus 13 INTERACTIVE SET UP cada 15 3 1 SETTING NETWORK ENVIRONMENT seem 17 3 1 1 General Parameters sss ense nnne 18 a The Terminal Name eee e derbi beet OH bes 18 b The Terminal Comment sssssseeem emen 18 3 1 2 Ethernet INEM ACO iis iid dede 19 a Static or Dynamic IP 20 by DNS Protocol ite tete eet eig da 21 c Router Management sssssssesse eee eene 22 3 1 3 Server Management sse their 24 3 2 GENERAL SETTINGS sese 25 3 2 1 The Keyboard and the Mouse sse 25 32 2 The Screens uu iet eec d eee eels ee Ded 26 a Graphical Environment airiai aina eaae EEEE eati 26 D Screen Saver e dee eee e ie eeu le 27 9 2 9 SAldlO iiit dee tette ure p hee e netiis 28 a Audio DEVICE Mis uoi eee eae de E tuta 28 b Sound Alerts e e t t ce E 28 3 2 4 Global RD Poissy iiu RE LEER aviv ERE Dae
74. r The Bandwidth parameters are Bitmap Cache enabling the bitmap cache allows the AX3000 to store images icon buttons etc locally This can both improve the AX3000 performance and decrease network traffic Three values No no cache Yes the cache is reset each time a new session is established Yes persistent the cache is not reset when a session is closed This could allow bandwidth to be saved for the next session Offscreen Cache available only if Optimized Screen Refresh is disabled See Chapter 5 1 3 enabling the offscreen cache allows the AX3000 to store images in a non visible part of the VGA memory This parameter can be enabled for a single session This can both improve the AX3000 performance and decrease network traffic Compress this allows Windows to send compressed data This optimizes bandwidth but in some cases can decrease overall performance Mouse Traffic the options are All default all mouse events clicks and position are sent to the server Click only the click events are sent to the server This reduces the data flow But the mouse cursor is not updated in real time This mode can significantly reduce bandwidth Mouse Sensitivity This setting varies the sample rate of the mouse If the sensitivity is increased the mouse movement will be more fluid but also network activity is increased as the sample rate is increased Audio Quality the bandwidth depends on the a
75. re listed in the following table These hot keys are locally processed by the AX3000 and independent of emulation PC Keyboard Action lt Ctrl gt lt Alt gt lt Esc gt Enters the AX3000 MultiPoint Set Up lt Cirl gt lt Alt gt lt S gt Locks the screen lt Cirl gt lt Alt gt lt D gt Closes the RDP session lt Cirl gt lt Alt gt lt Del gt Shuts down the AX3000 lt Cirl gt lt Alt gt lt I gt Information about the current session lt Ctrl gt lt Alt gt lt X gt Opens the connection box see Chapter 5 1 2 lt Ctrl gt lt Alt gt lt BackTab gt Switch to text mode set up Note keystrokes written in bold can be disabled See Chapter A 6 2 AX3000 model 80 WMS User s Manual 69 AXEL Administration 5 ADMINISTRATION AX3000 model 80 WMS User s Manual 71 Administration AXEL This chapter describes the embedded AX3000 tools 5 1 LOCAL ADMINISTRATION The AX3000 interactive set up provides the following administration features Ping command Connection management Interface information USB device list 5 1 1 The Ping Command The ping command is used to check for the presence of a live TPC IP device Select the Diagnostics Ping dialog from the AX3000 set up then enter the IP address or the name of the TCP IP peripheral 5 1 2 Connection Management Connection failures are often caused by incorrect settings 72 AX3000 User s Manual AXEL Administr
76. re the DNS requests sent to resolve as400 with 2 DNS servers and 2 default DNS domains of course this process is stopped if one DNS server sends back a positive response as400 servers axel com to DNS server 1 as400 servers axel com to DNS server 2 as400 terminals axel com to DNS server 1 as400 terminals axel com to DNS server 2 as400 to DNS server 1 as400 to DNS server 2 c Messages Displayed on the AX3000 Screen To open a session the AX3000 must resolve the host name if no IP address has been associated through the set up This is a screen shot example when the resolution successes Connecting to as400 servers axel com 23 Telnet Session number 1 Resolving Resolved 192 168 1 180 Connected Explanation the AX3000 attempts to resolve as400 servers axel com The resolution process returns the IP address which is 192 168 1 180 98 AX3000 User s Manual AXEL Appendix In the event of a problem the Resolved a b c d message is replaced by an error message For example Connecting to as400 servers axel com 23 Telnet Session number 1 Resolving Srv domain not found Press lt Ctrl gt lt Alt gt lt Shift gt lt D gt to close this session Error messages error messages reported by the DNS server begins with Srv Error messages from the terminal begin with Loc The main messages are Srv domain not found the name doesn t exist within this domai
77. res For BOOTP protocol the value is infinity Update Type information about the DNS server update when updated by the terminal Main values are None no update Direct Reverse both types are done by the terminal Direct Reverse by DHCP direct update done by the terminal and reverse update done by the DHCP server AX3000 model 80 WMS User s Manual Administration AXEL Status the possible update values are None no update not requested Done update succeeded Failed update failed Pending update in progress Dhcp update done by the DHCP server the terminal had been informed to forgive the update C Statistic The statistics box is the following Statistics Correct Frames Errors Input Output REFRESH Correct Frames Output and Input are the number of correct frames transmitted and received Errors this section gives the type and the number of errors No errors should be shown in a good working environment healthy network 78 AX3000 User s Manual AXEL Administration 5 1 4 USB Statistics The Diagnostics USB menu lists the connected USB devices For example 1 USB Flash Memory For each line the number is the USB physical port number The associated label is given by the USB product itself If the USB product is supported more information can obtained by pressing lt Enter gt If a beep is sounded the product is not supported AX3000
78. rk EE Estonia Fl Finland FR France GR Greece IS Iceland PL Poland PT Portugal RU Russia 51 Slovenia SK Slovakia TR Turkey yywwi is the year and the week number of the firmware creation following by an alphabetical index for instance 0922f WMS stands for Windows MultiPoint Server Note three parameters depend on the firmware nationality The set up message nationality FR French messages other English messages 114 AX3000 User s Manual AXEL Appendix The possible presence of a national keyboard and associated character set For instance the Turkish environment keyboards and character set is only available with the TR firmware The default keyboard nationality FR France XX North American TR Turkey etc AX3000 model 80 WMS User s Manual 115 PERSONAL NOTES AXEL 14 Avenue du Qu bec B t K2 EVOLIC BP 728 91962 Courtaboeuf cedex FRANCE Tel 33 1 69 28 27 27 Fax 33 1 69 28 82 04 Email info axel com
79. s idle keyboard or screen for a certain time the AX300 blacks out the monitor display The display is automatically restored as soon as a key is pressed A dialog box allowing the screen to be unlocked after password is entered is displayed Manually the lt Ctrl gt lt Alt gt lt S gt keystroke allows the screen to be locked immediately AX3000 model 80 WMS User s Manual 67 Using the AX3000 AXEL An unlock screen dialog box is displayed Two operations are possible Entering the password to unlock the screen Two passwords can be used the screen saver password and the set up password see Chapter 3 2 7 Resetting the AX3000 If the password is forgotten the only way is selecting the Shutdown button After power cycling it the AX3000 administrator will be able to modify or remove the screen saver password Note For the highest level of security we recommend setting the terminals Set Up password See Chapter 3 2 7 4 3 REBOOTING OR TURNING OFF THE AX3000 In addition of the on off switch an AX3000 shutdown function is available Press lt Ctrl gt lt Alt gt lt Del gt or click the red icon on the terminal status line A dialog box allows the next step to be selected SHUTDOWN button REBOOT button For the Shutdown choice a few seconds later the user is informed that the AX3000 may be turned off 68 AX3000 User s Manual AXEL Using the AX3000 4 4 AX3000 HOT KEYS The AX3000 hot keys a
80. same PC as the DHCP server Method 4 Only used when the location IP address or name and the TCP port of the AxRM machine are specified within the AX3000 Set Up See Chapter 3 7 2 This is not viable for setting up brand new terminals as required AxrM PC data to be already entered in the terminal setup The IP address of the AxRM server and the location method used is shown on the status line Auto Conf DHCP aaa bbb ccc ddd ASRM 1 www xxx yyy Zzzz nnnn The terminal sends an auto configuration request to AxRM every 5 seconds If no response is received after 10 attempts the terminal starts the mechanism again i e from stage 1 AX3000 model 80 WMS User s Manual 11 Initial Power On AXEL This loop stops when either AxRM responds or if a user presses any key on the keyboard causing the normal interactive quick setup to run 2 2 4 Stage 4 Receiving the firmware download A dialog box on the terminal screen provides the status From this stage the mechanism cannot be aborted Note that firmware downloading may not have been specified by AxRM in which case the procedure passes directly to stage 5 The dialog box is as shown AUTO CONFIGURATION Network detection 100BT FD IPAddEeSS uen e nee ues a b c d DHCP SefVeE E e f g h AXRM Server cane vane fore INR n nens do kllin Firmware update in progress Config update Reboot After having received th
81. ting Up the AX3000 sisse entere 92 A 3 3 Using the AX3000 steer ge ete ed dg roe ciega 93 EV ONG o itte iUe IRE EE cause tose 93 Boot Time Fail re ctae tec nh ein etd rane 93 b Re negotiation Failure emn 94 A 4 THE DNS PROTOCOL 94 47 e ue P D ere LEUR Heer 95 A 4 2 Resolving a Name ooocococccocccccacococoncnonnnanacccnornno einen enne 96 a Resolution Strategy casir aroser AEA EA ARRE E EER RASE 96 b Resolution Method s een emere 97 Messages Displayed on the AX3000 Screen 98 A 4 3 Publishing the Terminal Name sss 99 a By the DHCP Server 99 b By the terminal e epe Aol eed eee de e e ol s 100 A 5 SETTING UP AXEL DHCP OPTIONS 101 AS V RS 101 5 2 Adding an Axel option with the Microsoft DHCP Server 102 A 5 3 axrmserv option auto configuration eese 103 6 GOINGIEFURTHER eter dete ci debe te ED ete cta 104 A 6 1 Reload Factory Settings 104 A 6 2 General Level Advanced 104 a Network MenU ies diete te dde ba ned 105 b Keyboard Screen Menu sse en 106 Mis
82. ual AXEL Appendix To enter characters with an ASCII code lower than 20 hexadecimal use a backslash before the hexadecimal value For instance the Esc z sequence can be encoded by 1Bz Note when the character string is longer than the length of the field two indicators are displayed at the left and at the right of the field A 1 4 Special Notation The set up is a sequence of menus and sub menus Define an action by the path followed through the set up tree hierarchy using the following notation item1 item2 action For example to perform the above action select item1 in the main menu then select item2 in the sub menu A 1 5 Exiting the set up To exit the set up select Configuration Quit If changes have been made while in the set up a dialog box appears Select YES to save the modifications and exit the set up The new AX3000 settings will then be stored in NVRAM non volatile memory Select NO to abandon your changes and exit the set up A 2 NETWORK OVERVIEW A 2 1 Ethernet Addresses AX3000 terminals like other devices equipped for Ethernet networking have a unique hardware address which is issued by the manufacturer and cannot be modified This address is in the form of six hexadecimal bytes separated by colons AX3000 Ethernet address format 00 A0 34 xx 0cxx AX3000 model 80 WMS User s Manual 87 Appendix AXEL Select the command in the horizontal menu of t
83. udio quality For remote connections prefer a low quality 32bpp Image Quality with the medium and high quality NScodec will be used this will reduce significantly the bandwith With the Maximum a legacy codec is used AA AX3000 User s Manual AXEL Interactive Set Up 3 4 7 Connection Properties Within the Session Profile box select Connection Properties and press Space The following box is displayed No No 1 TSE Space These parameters are Auto Connection if this parameter is set to yes the connection will be automatically established when the AX3000 is powered Otherwise the user can press lt Alt gt lt Fx gt to establish the connection Auto Reconnection if this parameter is set to yes a new connection is automatically established after a disconnection Otherwise the user can press Alt Fx to establish a new connection Session Label this character string 11 characters max is used to identify the session within the session manger or in the status line Enhanced parameters see Appendix A 6 3 3 5 USB MANAGEMENT 3 5 1 Specifications Technical specifications Maximum supported speed high speed 480 Mbits Maximal consumption 500 mA total current draw for all ports Important Note power hungry non computing USB devices must not be connected to the terminal fans lights as they have the potential to draw too much current and caus
84. udio quality and the amount of audio data can be customized in the bandwidth option See next chapter USB Drive enable disable the mass storage device redirection 42 AX3000 User s Manual AXEL Interactive Set Up 3 4 6 Performance Within the Session Profile box select Performance and press Space The following box is displayed Performances Lan 10 Mbps or higher Allow the following x x x x Bandwidth Yes No Yes All High Medium The first option allows the Connection Speed to be set The value will set by default some User Experience options All these features can be enabled disabled To enable a feature set it to x Desktop Background the AX3000 operator is allowed to select a desktop background Note the background feature must be also allowed by the Windows server See Chapter 5 1 2 Sub Chapter d Show contents of window while dragging the AX3000 operator can choose to display the contents of windows while resizing or dragging Menu and window animation the AX3000 operator is allowed to select the animation function Themes the AX3000 operator is allowed to select a theme i e a desktop appearance other than the Windows Classic Theme Font Smoothing AX3000 model 80 WMS User s Manual 43 Interactive Set Up AXEL Desktop Composition only available with RemoteFX See Chapter 3 4 3 allows a full aero experience translucent windows flip 3D preview in the taskba
85. uests multicast on port 3702 in less than 5 seconds This indicates the server is not installed on the same subnet as the thin client or requests are blocked by a firewall 66 AX3000 User s Manual AXEL Using the AX3000 b Closing the Session Generally the RDP session is closed from the Start menu of Microsoft desktop But a session can be disconnected by one of following ways lt Ctrl gt lt Alt gt lt D gt This keystroke is locally processed by the AX3000 and works regardless the operating system The status line key icon If the user closes the session the behavior of the terminal depends on how the auto reconnection parameter is set for the current session If this parameter is set to yes a new connection is immediately and automatically established within the current session Else the terminal Local Desktop is displayed 4 2 LOCKING THE SCREEN For security reasons it might be useful for the AX3000 operator to lock the screen rather than logging out Note the lock screen means the AX3000 screen is blanked but the current sessions are still connected and active There is no way to enter the AX3000 Set Up or to switch the session The only way to regain control is to enter the proper password The lock screen feature is associated with the screen saver function and must be enabled through the AX3000 Set Up see Chapter 3 2 2 Two methods are available to lock a screen Automatically when the terminal i
86. ve more detailed information A 1 Using the AX3000 interactive set up A 2 Network overview Ethernet address IP address and routers A 3 DHCP protocol A 4 DNS protocol A 5 Axel DHCP Option A 6 Going further A 7 Hardware and firmware information 2 AX3000 User s Manual AXEL Introduction to the AX3000 d INTRODUCTION TO THE AX3000 AX3000 model 80 WMS User s Manual 3 Introduction to the AX3000 AXEL This chapter introduces the main features of AXEL Thin Clients 1 1 ULTRA THIN CLIENT TECHNOLOGY The main benefits of Ultra Thin Client technology are No Operating System The innovative Ultra Thin Client technology from Axel uses ALL the hardware resources for specific thin client functions and not simply to host an operating system These functions are Screen refresh resolution performance High robustness and availability No memory fragmentation Totally virus proof Instant boot No Embedded Applications Embedded applications in a terminal are a source of problems consider the following Application of regular security upgrades and patches Support and tracking of successive versions of applications After an upgrade more memory may be required to run new version Integrity of functionality ie two identical terminals may behave very differently depending on installed applications and their versions 4 AX3000 User s Manual AXEL Introduction to the AX3000 No Local Managem
87. w A USB RS232 adaptor is normally a cable with USB connector at one end and one or more serial connectors DB9 or DB25 at the other end This allows serial devices to be connected when no native serial ports are available This technology is sometimes embedded in USB devices For example touch screens or card readers These devices have a USB connector but are based on serial technology and are seen as serial ports 48 AX3000 User s Manual AXEL Interactive Set Up b Configuration A logical USB port is allocated to the USB RS232 adaptor See attaching and releasing operations in the Chapter 3 4 6 For example Product Printer 9600 8 1 No High High None Line Parameters Associated Service None RDP ICA Redirection No This USB logical port allows the adaptor to be configured line parameters baud rate format service and RDP ICA redirection For more information see Chapter 3 5 1 3 5 8 Connecting a Mass Storage Device Note only available with the firmware option MSC Most USB mass storage devices fall in one of the categories below memory sticks hard drives CD DVD readers floppy disks memory card readers digital cameras The main difference between these devices is the type of file system i e the format in which the data is stored AX3000 model 80 WMS User s Manual 49 Interactive Set U AXEL IMPORTANT only mass storage devices formatted in FAT12 FAT16 FAT32
88. with the keepalive process manually killing or rebooting In some situations it may be beneficial to have always the same TCP port for an AX3000 resource to avoid phantom sessions or to identify connections This is the fixed port assignment With this method the AX3000 resources are always session 1 1024 net1 1035 net2 1036 usb1 1037 usb4 1040 108 AX3000 User s Manual AXEL Appendix e The Nagle s Algorithm Parameter The Nagle s Algorithm controls behavior of the output network dataflow of a TCP IP device This algorithm allows the number of datagrams sent by the AX3000 to decrease However a certain latency may be noticeable due to the caching of data before transmission This algorithm is disabled to prioritize performance However some operating systems require this function to be enabled f The Keepalive Parameter The keepalive is a mechanism that allows the AX3000 to regularly check its TCP IP connection status In event of network incident the AX3000 is able to detect this incident and to close the related TCP IP connections This mechanism is also useful when DSL connections are used the AX3000 IP address is reset on time per day By default the keepalive function is disabled The keepalive function is set in minutes Note with ISDN routers which automatically drop the phone line this regular data flow will prevent the router from hanging up In this scenario the keepalive c

Download Pdf Manuals

Related Search

Related Contents

［尾間木公民館］総括表（PDF形式：11KB）  ToughCam® IP1355  DashBoard Server and URM User Manual  freedom manuel - Piscines Freedom    Sharp VC-MH715HM Speaker System User Manual  KOHLER K-97622-SHP Installation Guide  Service correctionnel du Canada Direction des  Samsung ML-2010 Bruksanvisning  ユーザーズマニュアル 補足編  

Copyright © All rights reserved. Failed to retrieve file