FULL USER MANUAL & WARRANTY INFORMATION
Contents
1. Charging cable is not properly connected Check electrical outlet USB socket and charging port The ISSA has fallen into water and the charging port is wet e Dry off and continue use The ISSA is completely waterproof and the charging port is fully sealed If you experience any other problems with your FOREO toothbrush device or if you have any questions regarding its operation please visit the Customer Care section of www foreo com and fill in the Help Desk form WARRANTY TERMS AND CONDITIONS 2 YEAR LIMITED WARRANTY FOREO warrants this device for a period of TWO 2 YEARS after the original date of purchase against detects due to faulty workmanship or materials If you discover a defect and notify FOREO during the warranty period FOREO will at its discretion replace the device free of charge The warranty covers working parts that affect the function of the device It does NOT cover cosmetic deterioration caused by fair wear and tear or damage caused by accident misuse or neglect Any attempt to open or take apart the device or its accessories will void the warranty Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period To validate your warranty please keep your original purchase receipt together with these warranty conditions for the duration of the warranty period To claim your warranty you must first register and log in to your account on www toreo com then2. select the option to make a warranty claim You will be sent a Return Merchandise Authorization RMA number which should be returned with the FOREO product to your nearest FOREO office Shipping costs are non refundable This undertaking is in addition to your statutory rights as a consumer and does not affect those rights in anyway 10 YEAR QUALITY GUARANTEE As a continuation of the terms of FOREO s TWO 2 year limited warranty FOREO s TEN 10 year quality guarantee makes owners eligible to purchase a new device from www foreo com for 50 of the listed price See the Customer Care section of www foreo com for full terms and conditions 2 Year Limited Warranty and 10 Year Quality Guarantee do not apply to Replacement Brush Heads BAT TERY REMOVAL Because this device contains a lithium ion battery the battery must be removed before disposal and should not be thrown away with household waste To remove the battery pull off the brush head peel away the silicone cover open the plastic shell and remove the battery to be disposed of in accordance with your local environmental regulations Wear gloves during this process for your safety Detailed visual instructions are provided below Please note that opening the device will void its warranty This action must only be undertaken when the device is ready to be disposed of BR 1 Pull off brush head 2 Cut silicone cover d 3 Peel off silicone top 4 Split plastic shell
3. ISSA FULL USER MANUAL amp WARRANTY INFORMATION A REVOLUTIONARY TOOTHBRUSH THAT CARES FOR YOUR SMILE Congratulations on taking the first step towards getting a whiter and brighter smile by acquiring this FOREO device Before you begin to enjoy all the benefits of sophisticated dental technology in the comfort of your home please take a Tew moments to look through this manual This product is intended tor personal use The user must be able to read the user manual WARNING No modification of this equipment is allowed Intended use the ISSA electric toothbrush is intended for use as a toothbrush to promote overall oral hygiene including to clean and remove stains on teeth The silicone bristles maintain the hygienic elements of the brush by resisting bacteria buildup The soft silicone brush head is also gentle on the teeth and gums and provides a comfortable gum massage ISSA OVERVIEW The ISSA is the world s first electric toothbrush made completely out of silicone Through the revolutionary combination of high intensity pulsations with silicone bristles it delivers complete oral care that removes plaque prevents cavities breaks up stains and cleans the gums in a uniquely gentle way that does not damage tooth enamel or cause gum recession Plus the specially designed wider brush head can brush both the teeth and gums together in just one stroke The ISSA is meant to be used in the exact same way as a Manual toothbrush wi
4. g cord if damaged as this may cause fire electric shock or injury Use this product only for its intended use as described in this manual Do not use attachments which are not recommended by the manufacturer The company s equipment is not subject to other devices with electromagnetic interference and won t produce electromagnetic interference to other devices Avoid leaving your device in direct sunlight and never expose it to extreme heat or boiling water fireplaces heaters hot water bottles etc Environmental conditions for use Environmental conditions for storage and shipping Temperature 5 to 40 Celsius Temperature 10 to 50 Celsius Humidity 40 to 80 Humidity 30 to 80 Atmospheric pressure 800 to 1 060 hPa Atmospheric pressure 500 to 1 060 hPa TROUBLESHOOTING Precautions to be taken in the event of changes in the performance of the ISSA The ISSA is not activated when pressing the center button e Battery is empty Recharge your ISSA e Interface is locked Unlock it by holding down and buttons together The ISSA cannot be switched off and or interface buttons do not respond e Microprocessor is temporarily malfunctioning Connect the charging cable to restore function to normal The ISSA s light does not blink when charger is connected e Battery is Tully charged ready for up to 365 Tull cleaning routines e Battery is drained and will require several minutes to acknowledge charging cable e
5. n Disclaimer Users of this device do so at their own risk Neither FOREO nor its retailers assume any responsibility or liability for any injuries or damages physical or otherwise resulting directly or indirectly from the use of this device Model may be changed Tor improvements without notice 2015 FOREO AB ALL RIGHTS RESERVED IMPORTER AND DISTRIBUTOR IN EU FOREO AB BIRGER JARLSGATAN 22 114 34 STOCKHOLM SWEDEN IMPORTER AND DISTRIBUTOR IN US FOREO INC 3565 S LAS VEGAS BLVD 159 LAS VEGAS NV 89109 USA MANUFACTURED BY SUZHOU SVENTECH CO LTD 108 EAST UNIT NO 77 SU HONG MIDDLE ROAD SIP SUZHOU JIANGSU CHINA DESIGNED AND DEVELOPED BY FOREO SWEDEN WEBSITE WWW FOREO COM www foreo com O2 150112
6. our at 5 V and 400 mAh with a rated power of 1 55 W Only use the FOREO USB charging cable Remove the USB charging cable after the device is fully charged The ISSA battery cycle life is 5 years CLEANING STORAGE AND SAFETY CLEANING YOUR DEVICE Applies to brush head upper part and brush body lower part Clean your device by washing the brush surfaces with warm water while running your fingers through the bristles We recommend spraying the device with FOREO s Silicone Cleaning Spray and rinsing with warm water afterwards for optimal results Allow device to air dry Never use cleaning products containing alcohol petrol or acetone MAINTENANCE AND SAFETY Avoid using toothpastes with bleach on your device If you experience any discomfort when using your FOREO device discontinue use immediately and consult a physician If you are undergoing treatment for any oral condition consult your dental professional prior to use People with dental implants and restorations caps crowns bridges and fillings are able to use this device If you have specific concerns please consult your dental professional for further advice This device is not intended for children under the age of 5 Proper supervision and instructions for sate use should be given to children as well as those with reduced physical and mental abilities Children should never play with the device Only use the charger supplied with the device and do not use chargin
7. s of the teeth to the gums on the inner the mouth outer biting and chewing surfaces going back and forth horizontally 6 After 2 minutes the pulsations will pause 3 times and the LED light will flash signaling the end of the recommended brushing routine you may continue brushing your teeth longer if you wish 7 Press center button to turn off and rinse device with warm water While pressing the center button LED light will flash After 3 minutes the ISSA will automatically turn off 8 After brushing your teeth with the ISSA floss teeth and use mouthwash for a complete dental care routine If you find any blood on the brush surface please clean the device with water or silicone cleaning spray If you experience any discomfort when using your FOREO device discontinue use immediately and consult a physician CHARGING Charge your FOREO device before first use Plug the charger into an electrical outlet USB charging port The indicator will flash repeatedly when the device is charging a process that should take around 1 hour When the battery is Tull the indicator will emit a steady glow When the battery is low the indicator will flash repeatedly When the rechargeable battery is empty the motor will stop Charge as normal Do NOT use your FOREO device while charging and do NOT charge for more than 24 hours Your device can last up to 865 uses on a full charge The charging time is 1 h
8. th the best results coming from using it for at least 2 minutes twice a day IMPORTANT REPLACING ISSA BRUSH HEADS Brush head Please read this section carefully and follow instructions exactly in order to correctly replace your brush head without causing damage to the device U Use only FOREO s ISSA brush heads with your n device 4 WHEN REMOVING BRUSH HEAD DO NOT TWIST BRUSH HEAD AND HANDLE Pull the used brush head upward and insert the replacement until gap is not visible between brush O head and handle Do not twist at any time QO WARNING Detachable parts brush heads may lead to the following e Allergy symptoms Brush body e Damage to existing injuries USING YOUR ISSA Brushing with the ISSA will be super gentle but that s exactly how it s supposed to feel Just make sure to keep at it and use the ISSA as if brushing with a manual toothbrush o V A 1 Use your regular toothpaste 2 Press center button to turn on While pressing 3 Adjust to your preferred intensity by the center button LED light will flash pressing or buttons 2 mins 4 Every 30 seconds pulsations 5 Brush each quadrant of the mouth in the same way as a manual will pause indicating it s time toothbrush with the following technique use wide circular to move to the next quadrant of movements from the edge
9. with hammer 7 Cut red cable first 8 Then cut black cable 9 Remove battery DISPOSAL INFORMATION Disposal of old electronic equipment applicable in the EU and other European countries with separate waste collection systems The crossed out dustbin symbol indicates that this device should not be treated as household waste but rather be brought to the appropriate collection point tor recycling of electrical and electronic equipment 1 European Medical Directive 93 42 EEC Packaging Contains ISSA USB Charger 2 Conforms to ANSI AAMI Std ES60601 1 amp certified CAN CSA Std C22 2 No 60601 1 Manual Authenticity Card and Pouch 3 Compliant with hazardous substance restriction 4 Electrical and electronic devices may not be disposed of with domestic waste Working mode continuous operation 5 Shock protection type BF Target users adults 6 Waterproof submerged up to 1 m Recommended places of use households and 7 Consult instructions before use hotels Conforms to ANSI AAMI STD ES 60601 1 IEC STD 60601 1 6 IEC ISO 10993 and ISO 7405 certified STD 60601 1 11 Certified to CAN CSA STD C22 2 No 60601 1 IPX7 rated submersible in water up to 1m in depth SPECIFICATIONS MATERIALS Silicone SIZE 195 x 32 4 mm WEIGHT 65 4 g BAT TERY 420 mAh USER TIME up to 365 uses STANDBY 180 days FREQUENCY 166 Hz MAX NOISE LEVEL 50 dB INTERFACE 3 butto
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