BU UM 990-4765 MN01 EN.fm
Contents
1. voltage and waveform fluctuations Service If the unit requires service do not return it to the dealer Follow these steps 1 Review the Troubleshooting section of the manual to eliminate common problems 2 If the problem persists contact APC Customer Support through the APC Web site Wwww apc com a Note the model number and serial number and the date of purchase The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models b Call APC Customer Support and a technician will attempt to solve the problem over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA c If the unit is under warranty the repairs are free d Service procedures and returns may vary internationally Refer to the APC Web site for country specific instructions 3 Pack the unit in the original packaging whenever possible to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty 4 Always DISCONNECT THE UPS BATTERIES before shipping The United States Department of Transportation DOT and the International Air Transport Association IATA regulations require that UPS batteries be disconnected before shipping The internal batteries may remain in the UPS 5 Write the RMA provided by Customer Support on the outside of the package 6 Return the unit by insured pre paid2. Are User Manual Back UPS BN4001 120 Vac by Schneider Electric Inventory H onao0n M GAAN S Xx xX This unit is intended for indoor use only Do not operate this unit in direct sunlight in contact with fluids or where there is excessive dust or humidity Connect the Back UPS power cord directly to a wall outlet Do not use a surge protector or an extension cord Connect Equipment Specifications Voltage 120 Vac Nominal Frequency 60 Hz 3 Input Brownout Transfers 92 Vac Typical Over voltage Transfer 139 Vac Typical UPS Capacity 450 VA 257 W 4 battery backup outlets Total Amperage all outlets 12 A including UPS output Output Voltage On Battery 115 Vac 8 Frequency On Battery 60 Hz 1 Transfer Time 6 ms Typical 10 ms maximum AC Surge Protection Full time 340 Joules P anal EMI RFI Filter Full time an Filtering AC Input Resettable circuit breaker Network Surge Protection 10 100 Base T Type Sealed maintenance free lead acid RBC114 Battery Average Life 3 5 years depending on the number of discharge cycles and environmental temperature Net Weight 10 Ib 4 7 kg Dimensions 12inx7inx3in Length x Width x Height 30 cm x 18 cm x 9 cm Physical Operating Temperature 32 F to 104 F 0 C to 40 C Storage Temperature 5 F to 113 F 15 C to 45 C Operating Relative Humidity 0 to 95 non condensi
3. ble check that the wall outlet is switched on The battery is not connected Connect the battery Refer to Connect the Battery on page 1 of this manual In the event that the Back UPS receives no utility power and the battery is connected a cold start can be initiated Press and hold the Power On button until the Back UPS emits two beeps tone The Back UPS is on the Replace Battery LED flashes and the unit emits a constant The battery is disconnected Refer to the Connect the Battery on page 1 Connected equipment loses power A Back UPS overload condition has occurred Remove all nonessential equipment connected to the outlets One at a time reconnect equipment to the Back UPS The Back UPS battery is completely discharged Connect the Back UPS to utility power and allow the battery to recharge for eight hours Connected equipment does not accept the step approximated sine waveform from the Back UPS The output waveform is intended for computers and peripheral devices It is not intended for use with motor driven equipment The Back UPS may require service Contact APC Technical Support for more in depth troubleshooting The Power On LED is illuminated and the Back UPS beeps 4 times every 30 seconds The Back UPS is operating on battery power The Back UPS is operating normally on battery power At this point the user should save all open files and shutdown t
4. carrier to the address provided by Customer Support APC Customer Support Worldwide Internet http Awww apc com Telephone 888 272 3858 WN Select models are ENERGY STAR qualified anenggee For more information go to www apc com site recycle index cfm energy efficiency energy star EN 990 4765B 2012 APC by Schneider Electric APC the APC logo Back UPS and PowerChute are owned by Schneider Electric Industries S A S American Power Conversion Corporation or their affiliated companies All other trademarks are property of their respective owners 12 2012
5. e original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Technical Support APC will ship the replacement unit once the defective unit is received by the repair department or cross ship upon the provision of a valid credit card number The customer pays for shipping to APC and APC pays ground freight transportation costs back to the customer Status Indicators Status LED Indicator Audible Indicator On Audible Indicator Terminates Power On The Back UPS is supplying utility power to connected equipment The green LED illuminates None N A On Battery Back UPS supplying battery power to battery backup outlets The green LED illuminates The LED flashes once at the end of every 2 seconds Back UPS beeps for 2 seconds when entering battery mode Beeping stops at the end of the first two seconds A constant beep at the initial two seconds indicates the Back UPS has entered the battery mode Low Battery warning battery is near a total discharge state The Back UPS is supplying battery power to the battery backup outlets and the green flashes The green LED illuminates with rapid The Back UPS emits rapid beeping every 1 2 second Beeping stops when utility power is restored or the Back UPS is turned off Replace Battery e The battery is disconnected The battery needs to be charged or replaced flash alte
6. ement battery cartridges contact APC ry D D O T ry UU ocd od m z Battery Backup Surge Protection Back UPS Network 40 Arc Surge Protection Sas Battery Backup Surge Protection Outlets Battery backup outlets provide protection to connected equipment when the Back UPS is turned on and connected to utility power Battery backup outlets receive power from the Back UPS for a limited period of time when a power outage or brownout condition occurs Battery backup outlets provide protection from power surges or spikes Connect a broadband modem and wireless router to the outlets Voice over IP VOIP phones if applicable should also be plugged into battery backup outlets To maximize runtime in the event of a power outage only connect networking equipment to battery backup outlets Surge Protection Outlets Surge protection outlets provide protection to connected equipment when the Back UPS is connected to utility power and is switched on or off Surge protection outlets provide protection from power surges or spikes Connect non networking peripheral devices such as printers and scanners that do not need to remain on during power outages or utility problems to the surge protection outlets Network Protection Clrautt B
7. he computer When utility power is restored the battery will recharge second The Power On LED flashes once every second while the Back UPS beeps once every The Back UPS battery has approximately two minutes of remaining runtime The Back UPS battery is near a total discharge state At this point the user should save all open files and shutdown the computer When utility power is restored the battery will recharge The Building Wiring Fault LED illuminates The building wiring presents a shock hazard that must be corrected by a qualified electrical Do not operate the Back UPS Call a qualified electrician to correct the building wiring fault The Back UPS has an inadequate battery runtime The battery is not fully charged The battery is near the end of useful life and should be replaced Leave the Back UPS connected to utility power for 16 hours while the battery charges to full capacity As a battery ages the runtime capability decreases Contact APC at the Web site www apc com to order replacement batteries The connection from the Back UPS to the internet is lost during a power outage The modem has lost power Connect the broadband modem into one of the Battery Backup Surge Protection outlets Voltage Sensitivity Adjustment optional The Back UPS detects and reacts to line voltage distortions by transferring to battery backup power to protect connected equipment In si
8. ng humidity Operating Elevation 0 to 10 000 ft 0 to 3000 m This device complies with part 68 and part 15 of the FCC rules Operation is subject to the following two conditions 1 This device EMC may not cause harmful interference and 2 This device must accept any Compliance interference received including interference that may cause undesired operation Connect the Battery The Back UPS is shipped with one battery cable disconnected Remove the Stop Connect the Battery label that covers the outlets Prior to connecting any equipment to the unit connect the battery cable to the unused battery terminal It is normal for small sparks to be seen when the battery cable is connected to the battery terminal Press the battery compartment cover release tab located on the rear side of the unit Slide the battery cover off Reinstall the battery compartment cover Be sure that the release tab locks into place Wall Mount Installation Horizontal installation use 2 screws 7 3 186 3 mm apart Vertical installation use 2 screws 5 4 137 2 mm apart e Allow 5 16 8 mm of the screw to protrude from the wall Connect the battery cable securely to the battery terminal Replace Battery Use only approved APC replacement battery cartridges Deliver used batteries to a battery replacement facility in the packaging provided by APC with the replacement battery cartridge To order replac
9. reaker Buang Wiring Favit J Network L_ 7 ot r UN Pushto KS Reset XN Network SS ape v Service is Pore CAUTION Refer to bottom IQ Ly of unit for safety markings S a The Back UPS protects equipment from power surges when connected by ethernet through the Back UPS RJ 45 connectors Note The Service port is intended for use during manufacturing Do not connect anything to this port Do not alter the functionality of the Back UPS as this will void the warranty Turn On the Back UPS Press the POWER ON button located on the top of the Back UPS The Power On Replace Battery LED will illuminate and a single short beep will be audible to indicate that the Back UPS is providing protection for connected equipment The Back UPS battery charges fully during the first 16 hours while connected to utility power The Back UPS battery will charge while the Back UPS is switched on or off and is connected to utility power Do not expect full battery run capability during the initial charge time If the red Building Wiring Fault LED located on the side of the Back UPS illuminates do not operate the Back UPS Have a qualified electrician correct the building wiring fault Warranty The standard warranty is 3 years in the USA and Canada 2 years in all other regions from the date of purchase APC standard procedure is to replace the original unit with a factory reconditioned unit Customers who must have th
10. rnately e Replace Battery LED flashes e Replace Battery and Power On LEDs Constant tone Constant tone Back UPS is turned off Overload Shutdown Back UPS will awaken once utility power is restored While on battery power an overload condition has occurred in one or more of the None Constant tone Back UPS is turned off battery backup outlets while the Back UPS is operating on battery power Sleep Mode The beeping stops when While on battery power the battery is completely discharged The E The Back UPS beeps once e Utility power is restored every four seconds e If utility power is not restored within 32 seconds e The Back UPS is turned off Building Wiring Fault The building wiring presents a shock hazard electrical that must be corrected by a qualified red Building Wiring Fault LED illuminates None The Back UPS is unplugged from the wall outlet or is plugged into an improperly wired outlet Troubleshooting Problem and Possible Cause Solution The Back UPS will not turn on The Back UPS has not been turned on Press the POWER ON button The Back UPS is not connected to utility power there is no utility power available at the wall outlet or the utility power is experiencing a brownout or over voltage condition Make sure the power cord is securely connected to the wall outlet and that there is utility power available at the wall outlet Where applica
11. tuations where either the Back UPS or the connected equipment is too sensitive for the input voltage level it is necessary to adjust the transfer voltage 1 Connect the Back UPS to a wall outlet The Back UPS will be in Standby mode no indicators will be illuminated 2 Press and hold the ON OFF button for 10 seconds The OnLine LED will illuminate alternately green amber red to indicate that the Back UPS is in Program mode 3 The Power On Replace Battery LED will flash either green amber or red to indicate the current sensitivity level Refer to the table for an explanation of the transfer voltage sensitivity levels 4 To select LOW sensitivity press and hold the ON OFF button until the LED flashes green 5 To select MEDIUM sensitivity press and hold the ON OFF button until the LED flashes red 6 To select HIGH sensitivity press and hold the ON OFF button until the LED flashes amber 7 To exit Program mode wait five seconds and all LED indicators will extinguish Program mode is no longer active LED Sensitivity Input Voltage Range Flashes Setting Utility Operation Recommended Use Green LOW 88 Vac to 142 Vac Use this setting with equipment that is less sensitive to fluctuations in voltage or waveform distortions Red MEDIUM 92 Vac to 139 Vac Factory default setting Use this setting under normal conditions Amber HIGH 96 Vac to 136 Vac Use this setting when connected equipment is sensitive to
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