MyPBX Hotel Module User Guide
Contents
1. 0 00 Call Information Time Destination Duration Expenditure 2014 04 15 16 54 05 7300 5 0 20 Sum 252 00 Mini Bar 0 00 Room 252 00 Call 0 00 Others 0 00 Room Name Room100 Room Model Single Standard GE SE per a EE Service Date Amount Price VAT Total Room100 2014 04 12 1 80 20 00 96 00 Sum Other 20 D a Be EO OI AE a a a OS Seneca S Se EE ORE Se EE EE Total Sum 368 00 Signature Date Figure 53 2 2 12 Password Settings You can change the password of the management portal Change Password Change Password Enter Old Password esssssss Enter New Password sssssssssssssesese nae eee SE Retype New Password ssssssssssssseses wf Save Figure 54 By pressing Save the Web GUI will be redirected to the login page You can log in using the new password And when you enter new password it will display the password s safety level on the right side of the field Finish www yeastar com Page 372. ei A ue My Hotel Module User Manual English Version Yeastar Information Technology Co Ltd 4 Yeastar MyPBX Hotel Module User Manual Table of Contents Part 1 How To Activate MyPBX Hotel Module ee 3 1 Activate MyPBX Hotel Module 3 2 MyPBX Hotel Settings ENEE 5 Part 2 Howtouse Hotel IWOCil Cisessnckeasaiiceceienb eased asstnceasatinnnsanienslsaononaslabanioessaganssiaumanaundoveushavedavsiaetenn 6 Ti Introduction EE 6 2 Managing Hotel Module een 6 2 1 Log in Hotel Module Web GUlI ssstssesesstsseeseessessesseteesseeseeecesesseeneessesseesesseeseesesneeeeeseeseenees 6 2 2 Hotel Settings and Management g 2 2 1 Room Management g DDD Room E E 13 2 2 3 Group List sesseserserseeseeseeseeeseesesseeseeseeneeeseessesseeseeseeeeseeeseeseeseeeseeseensenseeseeseeseenaeeseenes 22 2 2 4 Booking List eestereeseessetseeseeseseeseeseeeseeseesseeseeseenseeseeseeseesessesseessenseesesseeneeneenaeeats 23 2 2 5 Holiday Bettingen 24 226 Mini Bar ee EE 25 DD 7 Customers EE 26 2 2 8 Wake up Call ess 29 2 2 9 General Settings ENEE 31 2 2 10 Rate Settlngs ENEE 34 2 2 11 Billing Report 36 2 2 12 Password Bettingen 37 www yeastar com Page 2 W Ze Yeastar MyPBX Hotel Module User Manual Part 1 How To Activate MyPBX Hotel Module 1 Activate MyPBX Hotel Module To activate Hotel Module you should provide your MyPBX LAN MAC address You can find it on the motherboard or on the enclosure of MyPBX Here is
3. 2014 04 13 11 41 www yeastar com Copyright 2006 2014 Yeastar Technology Co Ltd All Rights Reserved Figure 23 Page 16 So 4 Yeastar MyPBX Hotel Module User Manual After selecting the room click Check Out Date the time when the customer is checked out Send by email whether send the information to the customer email or not Sum other other expense except call charges and mini bar charges Comments add details about the expenses After Check Out the Clean status will be changed to A In this case you can t check in this room until the room status is clean again Total 72 00 View Search Condition Last Name First Name Room Date From Date To 2 2 Free v en OW Search se Checkin zb Booking Check Out 8 Check Out By Group Room Move Show 1 5 View 15 e Free Clean Room Name Extension Date From Date To aw S Room100 _ gt 300 Single Standard x aw aw Room101 D301 Single Standard La l aw aw Room103 J 303 Single Standard x aw S Room104 P 304 Single Standard x Busy 0 Free 5 Total 5 lt lt Prev Next gt gt Page 1 1 Goto Figure 24 Check Out By Group Room List gt Check Out By Group Note if you want to check out by group there should be at least one group Check Out By Group Group Name Yeastar Date J Send by Email Email wf Save 3 Cancel Figure 25 Grou
4. Selected Room100 Room101 Room102 Roomi03 Room104 Time UI ei DU Type Every Day Prompt MLjingleOgie Repeat limes 3 Y Repeat Interval 5 AA Cancel Figure 46 Delete the selected wake up calls Wake up Call gt Delete the Selected Wake up Calls Delete the wake up calls which is chosen Search wake up call Wake up Call gt Search You can search rooms according to Room Name Edit wake up call Click the button 7 to edit the wake up call Delete wake up call Click the button W to delete the wake up call 2 2 9 General Settings This section includes functions dial plan setting currency setting and company setting www yeastar com Page 31 3 4 Yeastar MyPBX Hotel Module User Manual Functions dl Locked When Checkout Ei Calling Between Room d Room Must Be Clean NI Bind Extension CallerName k Figure 47 Locked When Checkout after checkout extension in the room will be locked and can t make calls Calling Between Room if checked extension in different rooms can call each other Room Must Be Clean the room must be cleaned before check in Bind Extension CallerName the name of a new room will automatically match the corresponding extension s name Dial Plan Set Mini Bar feature code and room clean and choose an extension for Reception Dial Plan Mini Bar Prefix 97 Mini Bar Delete Prefix 94 Room Clean Pref
5. Settings add MyPBX IP address and check Display Intranet sites in Compatibility View and Use Microsoft compatibility lists See the following picture MyPBX IP is 192 168 5 250 in this example http 192 168 5 250 SF 192168 5 250 x File Edit View Favorites Tools Help Print File Zoom 100 Hybrid IP PBX for Your Business Safety Add site to Start menu er Oe A View downloads Ctrl J Manage add ons F12 Developer Tools Go to pinned sites Compatibility View settings Internet options About Internet Explorer MyPBX Configuration Pane User Name C Password a Language English lt i a Figure 9 www yeastar com Page Ze 4 Yeastar MyPBX Hotel Module User Manual i Compatibility View Settings dei Hi REDEE H 192 168 5 250 Websites you ve added to Compatibility View J Display intranet sites in Compatibility View Use Microsoft compatibility lists Learn more by reading the Internet Explorer privacy statement gose Figure 10 2 2 Hotel Settings and Management 2 2 1 Room Management In this page you can create edit delete room s And also you can search room using room name extension number or extension module Create Room Types Before you create a room you should create the room type first Click Models Management you will enter another page to configure room type www yeastar com Page
6. e Figure 13 Edit room Click amp to edit the room After dicking g you can modify the room type Edit Room Room100 Room Name Roomig0 Extension 300 T Model Single Standard M F f Save x Cancel Figure 14 Delete the Selected Rooms Room Management gt Delete the Selected Rooms After selecting the rooms which you want to delete click Delete the selected Rooms you can delete the selected rooms www yeastar com Page 12 o Ze Yeastar MyPBX Hotel Module User Manual Delete Room Click to delete the room Search Rooms Room Management gt Search Condition yy tt You can search the created rooms according to Room Name Extension and Model 18 37 28 20140411 Room Management Apply successfully Room List gt Models Management Group List Search Condition ES Room Name Extension Model A Search Room Management Add Room CH Add Bulk Rooms 74 Edit the Selected Rooms A Delete the Selected Rooms Total 5 Show 1 5 View 2 e aes ies Room Name Extension Room Model Mini Bar Cd Room100 300 Single Standard Le j A eee ae E Room101 301 Single Standard A X Wi Room102 302 Single Standard r j A Wake up Call U Room103 303 Single Standard L A General Settings SS LI Room104 304 Single Standard L A Rate Settings Billing Report m Password Settings Figure 15 2 2 2 Room
7. save the file again with Group List Unicode and check again Note import customers information with the converted format will result in gibberish display so it is recommended that an unconverted file is saved beforehand and then imported Search Condition CSC Last Name First Name CA Search Holiday Settings Mini Bar Add Customer A Delete the Selected Customers Import Total 5 Show 1 5 View 10 Y First Name i Mobile Booking List Room Management Male 13900000000 pixy yeastar com Check In Booking Wake up Call Male a Checkin Booking General Settings a Male 13900000001 Check In Booking Rate Settings Male Check In Booking Billing Report Yeastar Male Checkin Booking EE lt lt Prev Next gt gt Page ih II Goto v DN customers 1 csv Show all downloads X Figure 43 The customers information exported under Windows OS may display as gibberish due to different default character encoding To solve this open the file in TXT format save the file again with Unicode and check again Note Import customers information with the converted format may result in gibberish display so it is recommended that an unconverted file is saved beforehand and then imported Search Customer Room List gt Search Condition You can search rooms according to Customer s Last Name and First Name www yeastar com Page 28 Ze Yeastar MyPBX Hotel Module User Manu
8. 8 R Ze Yeastar MyPBX Hotel Module User Manual 234 06 2014 04 10 Room Management Room List lr Models Management Group List Search Condition p Booking List Room Name Extension Model M Eh Search JL ge Add Room F Add Bulk Rooms 7 Edit the Selected Rooms Delete the Selected Rooms Total 0 Show 0 0 View 25 Holiday Settings WEE No Rooms Defined Mini Bar Customers List Wake up Call General Settings Rate Settings Billing Report Password Settings Figure 11 Click the button Add Model to add a new room type Add Model VAT 20 00 M As Hourly Room L Enable Hourly Room Available Time 06 00 To 18 00 Initial Time b Initial Price Hourly Price As General Room Weekday Weekend Monday Weekday Price fs Weekend Price fs Holiday Price fs Holiday Settings F Save x Cancel Figure 12 www yeastar com Page 9 W Ze Yeastar MyPBX Hotel Module User Manual Model Room type name VAT Value Added Tax 1 As Hourly Room Enable Hourly Room Available Time Initial Time the initial billable time duration Initial Price the money charged for the initial time Holiday Price charge per hour after the stay elapsed the initial time Note there will be an option of Check in as Hourly Room when check in 2 As General Room Users can choose weekday and weekend as required Weekday Price t
9. Hotel Module User Manual the cleaner should dial 85 to tell the system this room has been cleaned and the room clean status will turn to ag Currency Unit amp amp VAT Set currency unit and VAT Currency Unit amp amp VAT Currency Unit VAT 1 20 00 VAT 2 5 00 Figure 48 Currency Unit configure the currency unit that the hotel uses VAT1 amp VAT2 set 2 VAT For example if a room module costs 200 and the VAT is 20 then the customer should spend an extra of 40S 200 x 20 for this room module That is the real expense for this room module is 240S per day Company Set company information Choose File No file chosen ull Hotel system Logo Company Name Yeastar Hotel Module No 23 Wanghai Road Znd Software Park damen China Address Contact Tel 86 592 5503301 ontact Fax 86 592 5503309 Figure 49 Logo upload your hotel logo Default width is 143 px default height is 120 px Width should not be wider than 170 px height should not be higher than 150 px Company Name set the hotel name Address set the hotel address Contact the contact information of the hotel www yeastar com Page 33 0 Ze Yeastar MyPBX Hotel Module User Manual 2 2 10 Rate Settings Rate is used to charge the call that the customer makes Add New Rates Rate Settings gt Add Rate Add Rate General Advance Prefix Number fF OS w Save 3 Cancel Figure 50 Gener
10. a screenshot of a MAC address Figure 1 Notes 1 Hotel Module is available only on MyPBX U100 U200 U300 U5XxX series now 2 LAN MAC is the key to get a license Please contact the reseller dealer from whom you got the MyPBX to purchase activation license Below is the steps to activate the Hotel Module Step 1 Click Addons to switch to the addon activation page www yeastar com Page 3 4 Yeastar MyPBX Hotel Module User Manual Status System Reports Addons Logout Addons Note For usage of the following addon please purchase activation code from your equipment provider Call Recording Disabled Version 1 Call Recording enables all your inbound and outbound phone calls to be recorded The system would detect all call conversations and record them Gi Enable automatically The call recordings would be saved in the folder you specify and stored in a USB device MyPBX Client Disabled Version 1 MyPBX Client is an application coordinated with MyPBX that connects your PC and IP phones With MyPBX Client you can perform various operations Update Se including check extension status manage contacts voicemails and CDR of extension realize click to call and call popup send instant messages between ew extensions initiate a conference call and create a call task etc Sc Enable Billing System Disabled Version 1 Billing System can charge and recharge extensions and conduct data analysis Both prepaid and po
11. charge of the calls 4 Room Info Edit Check in Info Room Move Info Call info Room Info Check in Info Mint Bar Date Type Price 2014 04 12 holiday DU Figure 31 MyPBX Hotel Module User Manual Sum 96 00 Here you can check the room info including Date Type Price and VAT Sum it is the total charge of the room 5 Room Move Info Edit Check in Info Check in Info Call Info Room Move Info Mini Bar Call Info Destination Duration Room Info fF Save A Cancel www yeastar com Amount Expenditure Page 21 Le 4 Yeastar MyPBX Hotel Module User Manual Figure 32 In this tab you can check Mini Bar Call Info and Room Info at the same time Delete Group Click ch to delete the check in 2 2 3 Group List In this page you can create edit delete room group Generally Group is used for a group of customer such as tourist groups The customer in group can be checked out by group Add Group Group List gt Add Group Add Group Name Yeastar Members Available Rooms Room102 sw Save L Cancel Figure 33 Name group name Available Rooms the rooms which can be selected in the group Selected the rooms which have been selected in the group Edit Group Click to edit the group Delete Group www yeastar com Page 22 J Ze Yeastar MyPBX Hotel Module User Manual SIE 3 to delete the group 2 2 4 Booking List There are
12. Call Do Not Disturb Mini Bar and Billing O Disable Repor Figure 4 Disable Hotel Module You can click Disable to disable Hotel Module temporarily Click Disable MyPBX will pop up the window below and then click OK to disable it Figure 5 Enable Hotel Module If you have disabled MyPBX Hotel Module you can enable it again by clicking Enable Hotel Module Disabled Version 1 1 Hotel Module is designed for inn and hotel The features include Room Status Booking Check In Check Out Wakeup Call Do Not Disturb Mini Bar and Billing Enable Report Figure 6 www yeastar com Page 5 W Ze Yeastar MyPBX Hotel Module User Manual Part 2 How to use Hotel Module 1 Introduction Developed to meet growing needs of small and medium sized hotels MyPBX Hotel Module integrates rich IP PBX features with professional hospitality features Run your hotel with MyPBX Hotel module to achieve higher productivity and greater profitability Hotel Module empowers MyPBX users to intuitively manage the booking and check in and check out of customers check status of each room offer mini bar service and run personalized billing reports and more daily operational tasks in hotels and other hospitality environments Improve business productivity and enhance guest experience with the powerful and affordable add on Navigate through the Web GUI an orderly hotel and a systematic control of the operations are wit
13. List In this page you can check room status and operate check in check out booking group check out room move extend stay etc Check In This button is used to check in a customer When there is a customer just select an unused room click Check In and input the customer s information in pop up window Room List gt Check In www yeastar com Page 13 o o d Yeastar Room Name Checkin Date Last Name Country Phone Fax Address Comment Certificate Type MyPBX Hotel Module User Manual Search Condition Check in As Hourly Room Room101 v 2014 04 12 11 01 Checkout Date 2014 04 14 10 51 Certificate ID 2321354 2014 04 13 10 39 Xie China Male ID Card Female 05920000000 Mobile 13900000000 05920000001 Email pixy yeastar com Amoy lt lt Prey Next gt gt P need a bottle of take away coffee y Save 3 Cancel Figure 20 After selecting a room click Check In button In the pop up window input the information of the customer Note only one room can be chosen when check in Check in As Hourly Room if checked the room will be charged by hourly room mode Room Name the name of the room you ve chosen Checkin Date the time when the customer is checked in Checkout Date the time when the customer will check out Last Name the last name of the customer If the name has already existed it will appear an auto match name list And if you clic
14. Settings Add Holiday Holiday Settings gt Add Holiday Add Holiday Start Date 2014 e Dee End Date 2014 05 er Save x Cancel Figure 36 Name the holiday name Start Date the start date of the holiday www yeastar com Page 24 L 4 Yeastar MyPBX Hotel Module User Manual End Date the end the date of the holiday 2 2 6 Mini Bar Set commodity price and VAT in Mini Bar Mini Bar i Bar Global VAT 5 00 v 2 digits model Digits Name Price VAT 0 coca cola 25 1 sprite 25 2 beer 3 3 mineral water 1 4 instant noodle 5 5 6 7 8 9 sw Save 2 Cancel Figure 37 In the above picture 1 represents Coca cola 2 represents Sprite 3 represents Beer 4 represents Mineral Water and 5 represents Instant Noodles If the customer consumes 2 tins of Coca cola 1 tin of beer and 1 cup of instant noodle when he she checks out the cleaner of the hotel can dial 8300224 to record the consumption 83 is mini bar feature code which can be set in General Settings Global VAT if the VAT of Mini Bar is not set it will use the global VAT 1 digit model use numbers 0 9 to represent items 2 digits model when 1 digit model is not enough you can use 2 digits to add more items Global VAT 5 00 e 1 digit model Is 2 digits model Digits Name Price VAT 00 se Add sw Save 3 Cancel Figure 38 www yeastar com Page 25 R Ze Yeastar MyPBX Hotel Module Use
15. al 1 8 43 1 8 2014 04 13 Customers List Room List The customers information exported under Windows OS may display as gibberish due to different default character encoding To solve this open the file in TXT format save the file again with Group List Unicode and check again Note import customers information with the converted format will result in gibberish display so it is recommended that an unconverted file is saved beforehand and then imported Booking List Room Management Search Condition Last Name First Name OK Search Holiday Settings Add Customer A Delete the Selected Customers Ka Import Ki Export Total 5 Show 1 5 View 10 e Mini Bar Last Name First Name Customers List Xie Pixy Male Amoy 13900000000 pixy yeastar com Check In Booking f A Wake up Call d rT Male S Check In Booking A A General Settings Hua Harry Male 13900000001 Checkin Booking 7 X Rate Settings J ft S Male Check In Booking A A Billing Report Yeastar ES Male E SS SG Check In Booking A A lt lt Prev Next gt gt Page 1 1 Goto Password Settings Figure 44 Check In amp Booking link Click Check In or Booking in underlined blue it will jump to the corresponding page Edit customer Click L to edit the customer s information Delete customer Click to delete the customer s information 2 2 8 Wake up Call Create or delete wake up calls for th
16. al Prefix number The destination should begin with this prefix it would match any number if the prefix is null Rate The rate of one billing unit Billing Unit If the rate is 0 2 and billing unit is 60 seconds the call you make will cost 0 2 per 60 seconds less than one billing unit will be regarded as one billing unit www yeastar com Page 34 o Ze Yeastar MyPBX Hotel Module User Manual Advance Add Rate General Advance Days of Week E Initial cont oe nial jeet 0 zen Extensions ew Save AA Cancel Figure 51 Days of week Choose the days on which this rate takes effect From amp To The time period of this rate takes effect in a day Initial Cost amp Initial time If the Initial Cost is 0 2 and the Initial Time is 120 seconds it means the first 120 seconds of this call will cost 0 2 Extensions If this is checked this rate would be for all extensions include the new extensions If not checked you choose the extensions as required Edit rate www yeastar com Page 35 F 4 Yeastar MyPBX Hotel Module User Manual Click the button Ed to edit the rate Delete rate Click the button to delete the rate 2 2 11 Billing Report In this page you can print the bill for customers Room List Search Condition Group List Room Name Last Name First Name Checkout Date Booking List CB Download the selected records Can Delete th
17. arting from the format is prefix suffix of which the prefix can be any alphabets and numbers while the suffix can be numbers 0 9 After batch adding the room number will increase following suffix For example add 3 rooms in batch and the initial room is Room 300 so that the room number will be Room300 Room301 Room302 Room Model choose the room type Extensions starting from after batch adding the extension will follow the initial extension number and match the available number www yeastar com Page 11 J Ze Yeastar MyPBX Hotel Module User Manual Edit the Selected Rooms Room Management gt Edit the Selected Rooms After selecting the rooms which you want to edit click Edit the Selected Rooms you can modify the room type 1 8 34 00 2014 04 11 Room Management Apply Changes AEDES Models Management Group List Search Condition Booking List Room Name Extension Model v A Search Room Management L 5 S se Add Room Add Bulk Rooms Y Edit the Selected Rooms A Delete the Selected Rooms Total E Show 1 5 View 25 e Holiday Settings s OO as Mini Bar Customers Liet Room Model Single Standard w Single Standard Wakeup Call Wi Double Standard 77 Triple Standard TE General Settings Room104 304 Single Standard Rate Settings Wm lt lt First lt Prev Next gt Last gt gt Billing Report i Sc EI Password Settings
18. ast Name First Name Male Female Country City Certificate Type ID Card Certificate ID Phone Ps Mobile Fax Email Address E A w T Save x Cancel Figure 40 Last Name the last name of the customer www yeastar com Page 26 W Ze Yeastar MyPBX Hotel Module User Manual First Name the first name of the customer Country the country where the customer is from City the city where the customer is from Male Female the gender of the customer Certificate Type the type of the customer s certificate including ID card and passport Certificate ID the certificate number Phone the customer s phone number Mobile the customer s mobile number Fax the customer s fax number Email the customer s email address Address the customer s address Comment the customer s comment Delete the selected customer Customers List gt Delete Selected Customers Delete the selected customer s information The page at 192 168 4 142 says Delete the selected customer Customers List OK Cancel aiaa Room List d The customers information exported under Windows OS may display as gibberish due to different default character encoding To solve this open the file in TXT format save the file again with Group List Unicode and check again Note import customers information with the converted format will result in gibberish display so it is recommended that an unconv
19. booking lists in this page If there are some customers booking room the book list will be shown And you can select one list to check in or cancel the booking list 23 46 07 2014 04 11 Booking List RoomHst Search Condition Group List Last Name First Name Date From Date To O Search Booking List Check In A Booking Cancelling Total 1 Show 1 1 Room Management Name Room Model Date From Date To Booking Date Holiday Settings Yeastar Single Standard 2014 04 11 2014 04 16 2014 04 11 23 45 Mini Bar lt lt First lt Prev 01 Next gt Last gt gt Customers List Wake up Call General Settings Rate Settings Billing Report Password Settings Copyright 2006 2014 Yeastar Technology Co Ltd All Rights Reserved Figure 34 Check In Check in a selected booking record Booking List gt Check In www yeastar com Page 23 J Ze Yeastar MyPBX Hotel Module User Manual Check In Room Name Checkin Date Checkout Date Last Name First Name Ooo Country City Oo Male Female Certificate Type ID Card y Certificate ID Oo Address Comment wi Save x Cancel Figure 35 Canceling Booking List gt Booking Canceling Cancel a booking record Search Bookings Booking List gt Search Condition yy lt You can search bookings according to Name Date From and Date to 2 2 5 Holiday
20. e Selected Billing Reports Total 4 Show 1 1 View 25 e Room Management Room Name Customer Holiday Settings Mini Bar lt lt Prev Next gt gt Page 1 1 Goto Customers List Wake up Call General Settings Rate Settings Billing Report Password Settings Copyright 2006 2014 Yeastar Technology Co Ltd All Rights Reserved Figure 52 Download the records Download all the records in csv file Go to Billing Report gt Download the Report Delete the selected records After selecting the records you can delete them Go to Billing Report gt Delete the selected Records Search Condition You can search the records according to Checkin date Checkout date Room Name H ul customer s First Name and By Group But if By Group is checked the other fields would be frozen www yeastar com Page 36 So 4 Yeastar MyPBX Hotel Module User Manual View the record Click view button you will see the customer s bill You can also print the bill if you have connected to a printer oo Yeastar Number 2014041510140 Gei Billing at 2014 04 17 20 02 Customer Pixy Xie Room Name Room102 Room Model Single Standard Checkin Date 2014 04 13 22 40 Checkout Date 2014 04 17 20 02 Service Date Amount Price VAT Total Room102 2014 04 13 1 60 20 00 72 00 Room102 2014 04 14 2014 04 16 3 50 20 00 180 00 Sum Other
21. e customers Using Hotel Module you can create wake up calls for a customer and also you can select the relevant prompt After setting wake up call successfully when the time is up the phone in the room will ring automatically and when the customer picks it up Hotel Module will play the prompt which you selected Add Wake up Calls Wake up Call gt Add Wake up Call www yeastar com Page 29 3 4 Yeastar MyPBX Hotel Module User Manual Add Wake up Call Room Name Group Name Room100 Extension 300 Time O7 ei Type Every Day Prompt Mi unge oe Repeat Times 3 Repeat Interval 5 AA Cancel Figure 45 Room Name Group the wake up call is valid for single room or room group Name room name or group name Extension the extension number of the room Time Wake up Call time Type the frequency of the wake up call include Every Day One Day Custom Prompt the prompt of the Wake up call The prompt can be set up in Music on Hold Prompts section Repeat Times the times that the wake up call will be repeated Repeat interval the interval of repeated prompt Add Bulk Wake up Calls Wake up Call gt Add Bulk Wake up Call You can add bulk wake up calls for multiple rooms at the same time And the other settings are the same with Add Wake up Call www yeastar com Page 30 3 4 Yeastar MyPBX Hotel Module User Manual Add Wake up Call
22. erted file is saved beforehand and then imported Booking List Search Condition Room Management Last Name First Name Q Search Holiday Settings Mini Bar Add Customer Delete the Selected Customers Import KE Export Total 6 Show 1 6 View HE D customers ul Last Name First Name i Mobile e i 13900000000 pixy yeastar com Check In Booking Wake up Call Check In Booking Cenel Seang 13900000001 Check ln Booking Rate Settings Check In Booking Billing Report EE Check In Booking Red Check In Booki Password Settings o Ste lt lt Prev Next gt gt Page 1 1 Goto Figure 41 Note The customer who already has checked in or have a booking can t be deleted Import Customers List gt Import Upload a txt or csv file The file size must not be larger than 1MB Please Choose a txt or csv File_The file size must not be larger than 1MB Choose a File to Upload Choose File No file chosen wf Save 8 Cancel Aa www yeastar com Page 27 4 Yeastar MyPBX Hotel Module User Manual a Figure 42 Export Customers List gt Export Export the customers information as a CSV file 1 8 39 05 2014 04 13 Customers List Room List The customers information exported under Windows OS may display as gibberish due to different default character encoding To solve this open the file in TXT format
23. he price for weekday Weekend Price the price for weekend Holiday Price the price for holiday Holiday Setting click to set holiday information 3 Holiday Setting Add Holiday Start Date 2014 04 12 End Date 2014 Y 04 12 ei wf Save A Cancel Figure 9 Name the holiday name Start Date the start date of holiday End Date the end the date of holiday After creating the room type you can also edit or delete it Models Management sie Add Model Go Bac Model Single Standard Double Standard Triple Standard Figure 10 Edit room type Click to edit the room type www yeastar com Page 10 o Ze Yeastar MyPBX Hotel Module User Manual Delete room type Click to delete the room type Add Room Room Management gt Add Room Add Room Extension 300 Model Save Q amp Cancel Figure 11 Room Name Set the room name Extension Choose the extension number which will be used in this room Module Choose the room type Add Bulk Rooms Room Management gt Add Bulk Room Add Bulk Rooms Create Amount Rooms Starting Frome fs Room Model e Extensions Starting From K EA Tip After pressing the Save button you may use the Edit the Selected Rooms button to modify the model for these rooms wf Save L Cancel Figure 12 Create the number of room you want to create Rooms st
24. heck in Info Jas eee all inne nea iene eae Check in As Hourly Room Room Name Room101 T 2014 04 12 14 07 Checkout Date 2014 04 13 14 07 Checkin Date 20 H Wl Clean O DND Country City Last Name Male Female Certificate Type ID Card Certificate ID 232135425 Phone Mobile 13900000001 Fax Email Address Comment Pa Save x Cancel Figure 16 Check in Info tab is almost the same with Check In window with Clean and DND options added here Clean if checked it means this room is clean DND if checked it means DND is enabled and all calls will be rejected www yeastar com Page 19 J Ze Yeastar MyPBX Hotel Module User Manual 2 Mini Bar Edit Check in Info Check in Info Mini Bar Call Info Info Room Info Room Move Info Name Price Amount Sum 0 00 vv Save x Cancel Figure 17 You can check the report of commodities which are ordered from Mini bar Sum it is the total charge of the items 3 Call Info Edit Check in Info Check in Info Call Info Room Move Info Time Destination Duration Expenditure Sum 0 00 I Save 9G Cancel Figure 30 Here you can check the calling info Time when the call is made Destination the destination number Duration the duration of the call www yeastar com Page 20 Be 9 Yeastar Expenditure the charge of the call Sum it is the total
25. hin grasp 2 Managing Hotel Module 2 1 Log in Hotel Module Web GUI After installation you can log in MyPBX Hotel Module Web GUI The default username and password is hotel password Hybrid IP PBX for Your Businesses MyPBX Configuration Panel User Name username hotel Password password password Language English z e EC Copyright 2006 2013 Yeastar Technology Co Ltd All Rights Reserved Figure 7 Click Login you will enter the management portal www yeastar com Page 6 R Ze Yeastar MyPBX Hotel Module User Manual 23 39 02 a010 Room List ae Search Condition Group List Last Name FirstName aro FENE Date To Booking List Group T Clean 7 T Model Room Management ie Checkin La Booking W Check Out AK Check Out By Group Z Room Move Show 0 0 View 15 7 Holiday Settings No Room Defined Mini Bar Busy 0 Free 0 Total 0 Ah Customers List n lt lt Prev Next gt gt Page 0 0 Goto Wake up Call General Settings Rate Settings Billing Report Password Settings Copyright 2006 2014 Yeastar Technology Co Ltd All Rights Reserved Figure 8 Note MyPBX firmware upgrade follow up Clean the cache and cookies of the browser before login There is a compatibility issue with IE11 Configure IE11 browser Compatibility View
26. k the auto match name system will fill the corresponding information in other blanks automatically First Name the first name of the customer If the name has already existed it will appear an auto match name list And if you click the auto match name system will fill the corresponding information in other blanks automatically Country the country where the customer is from City the city where the customer is from Male Female the gender of the customer Certificate Type the type of the customers certificate including ID card and passport Certificate ID the certificate number Phone the customer s phone number Mobile the customer s mobile number Fax the customer s fax number Email the customer s email address Address the customer s address Comment the customer s comment After check in you can see room101 is not free now Note Checkout Date Last Name First Name Certificate ID and Mobile are required fields www yeastar com Page 14 8 Ze Yeastar MyPBX Hotel Module User Manual Search Condition T Free T Model Group v Clean d Check In Booking A Check Out 3 Check Out By Group US Room Move Name Free Clean Room Name Extension Date From Group O e w w Boom 100 o PF 300 Single Standard A E w ai Room101 J m Single Standard A LJ Pixy Xie x w Room102 F 302 Single S
27. p Name the group which will check out Date the time when the group will check out Send by Email whether send this information to customer s email address or not Room Move Room List gt Room Move www yeastar com Page 17 MyPBX Hotel Module User Manual 22 20 4 2014 04 11 Search Condition Group List Last Name First Name Room Date From Date To alti Cy e E M Set gt Booking List Soup V Clean y Free K Model r ee Room Management of Check In ch Booking A Check Out ZA Check Out By Group Show 1 5 View 18 v 2014 04 13 11 41 4 A 2014 04 13 14 07 A d 2014 04 13 14 11 a Group Extension DND Mini Bar Pixy Xie a Room100 Yeastar PY 300 Single Standard A 2014 04 12 11 52 Customers List Harry Hua x Room101 Yeastar gt 301 Single Standard x 2014 04 12 14 07 Wake up Call x Room102 Yeastar Single Standard x 2014 04 12 14 13 General Settings Room103 gt 303 Single Standard x Room Move Xx Rate Settings Busy 3 F Billing Report Room Room102 Move to Room Room103 Single Standard Password Settings Sum Other noise in the next room Comment Save E Cancel lt lt Prev Next gt gt Page 1 1 Goto Copyright 2006 2014 Yeastar Technology Co Ltd All Rights Reserved Figure 26 After selecting the room which will be moved click Room Move Move to Room the room which the customer will be moved to Sum Other the ex
28. r Manual 2 2 Customers List When Check In or Book is operated the customer s information will be saved automatically If there is customer s information in MyPBX when he she is checked in again the reception doesn t have to input the customer information again In this page the customer s information can be added modified deleted 1 8 1 2 45 2014 04 13 Customers List Room List The customers information exported under Windows OS may display as gibberish due to different default character encoding To solve this open the file in TXT format save the file again with Group List Unicode and check again Note import customers information with the converted format will result in gibberish display so it is recommended that an unconverted file is saved beforehand and then imported Booking List Search Condition deier Last Name First Name r A Search Holiday Settings oe Mini Bar zb Add Customer AA Delete the Selected Customers Import amp Export Total 5 Show 1 5 View 10 e Lesen ue Last Name First Name i Mobile em e i 13900000000 pixy yeastar com Booking Wake up Call Booking General Settings 13900000001 Booking Rate Settings 8 Booking Billing Report Yeastar ay Booking lt lt Prev Next gt gt Page 1 1 Goto Password Settings Figure 18 Add Customer Customers List gt Add Customer Add Customer L
29. stpaid are supported Rate can be set according to n Se extensions time periods call duration prefix number and number length Real time recharging history call logs and statistic are recorded Enable WARNING If Billing System is enabled DISA and Callback functions would be disabled i Hotel Module Non installed Hotel Module is designed for inn and hotel The features include Room Status Booking Check In Check Out Wakeup Call Do Not Disturb Mini Bar and E install Billing Report j Figure 2 Step 2 Click Install and enter the activation code you purchased then click Active Install Hotel Module Active Code HMTEST 4517174C4C7E7EFCFC6262EEEE76761B Active E Cancel Figure 3 Step 3 After you click Active MyPBX will pop up a reboot tag Click Reboot now the activation will take effect after the MyPBX reboots Notes 1 Activation is irreversible in MyPBX even if you do a factory reset on MyPBX After you activate Hotel Module on your MyPBX you can t uninstall it But you can disable it 2 You can t install the activation code on another MyPBX www yeastar com Page 4 4 Yeastar MyPBX Hotel Module User Manual 2 MyPBX Hotel Settings You can disable enable after it is activated successfully Hotel Module Enabled Version 1 1 Hotel Module is designed for inn and hotel The features include Room Status Booking Check In Check Out Wakeup
30. tandard A 2014 04 12 10 50 o S a wf Room103 DP 303 Single Standard x T a a aw Room104 PF 304 Single Standard A Busy 1 Free 4 Total 5 Figure 21 Booking Booking is used for booking a room If a customer want to book a room select an unused room click Booking and input the customer s information in pop up window Room List gt Booking Booking Model Single Standard e Free Rooms 5 Checkin Date 2014 04 13 10 51 Checkout Date Last Name First Name Po Country City E Male Female F C Co au Si Certificate ID 2321354 Phone 05920000000 Mobile 13900000000 Fax 05920000001 Email pixey yeastar com Amoy Certificate Type Address need a bottle of take away coffee Comment E Save x Cancel Figure 22 Click Booking button and in the pop up window input the customer s information Model the type of the room that the customer wants to book If one model is chosen it will show the status of Free Room on the right side www yeastar com Page 15 o Yeastar MyPBX Hotel Module User Manual Checkin Date the time when the customer will check in Checkout Date the time when the customer will check out Last Name the last name of the customer If the name has already existed it will appear an auto match name list And if you click the auto match name system will fill the corresponding information in other blanks automa
31. tically First Name the first name of the customer If the name has already existed it will appear an auto match name list And if you click the auto match name system will fill the corresponding information in other blanks automatically Country the country where the customer is from City the city where the customer is from Male Female the gender of the customer Certificate Type the type of the customer s certificate including ID card and passport Certificate ID the certificate number Phone the customer s phone number Mobile the customer s mobile number Fax the customer s fax number Email the customer s email address Address the customer s address Comment the customer s comment Note Checkin Date Checkout Date and First Name are required fields Check Out This button is used to check out a customer Select the customer who wants to check out click Check Out and input the date and other service in pop up window Note The text of Date To will turn to red when the check out date comes Room List gt Check Out 22 49 58 2014 04 13 ae Search Condition Group List Booking List Room Management Holiday Settings Mini Bar Customers List Wake up Call General Settings Rate Settings Billing Report Room Room102 Date 2014 04 13 11 41 Send by Email Sum Other Comment Password Settings v Save Cancel
32. tra charge for Room Move it will be added to the bill when check out Comments some comments on this movement Search Rooms Room List gt Search Condition You can search rooms according to Customer s Name Room Name Group Clean status Free status and Model 22 2921 2014 04 11 Room List R List Search Condition Group List Last Name First Name Room Date From v M D Booking List Group Clean Free Model Room Management Check In zb Booking A Check Out A Check Out By Group Ed Room Move Holiday Settings Name Free Clean Room Name Extension Date From Mini Bar Room100 Yeastar Single Standard 2014 04 12 11 52 Customers List Room101 Yeastar Single Standard 2014 04 12 14 07 Wake up Call Room102 Yeastar Single Standard 2014 04 12 14 13 General Settings Room103 Single Standard Rate Settings Room104 Single Standard as Busy 3 Free 2 Total 5 Billing Report Password Settings Copyright 2006 2014 Yeastar Technology Co Ltd All Rights Reserved www yeastar com Figure 27 Show 1 5 View 15 v Date To 2014 04 13 11 41 2014 04 13 14 07 2014 04 13 14 11 lt lt Prev Next gt gt Page 1 41 Goto Page 18 o Ze Yeastar MyPBX Hotel Module User Manual Edit Check in Info Click l to edit the check in info 1 Check in Info Edit Check in Info C
33. x 28 Room Unclean Prefix 86 Reception 300 v Figure 19 Mini Bar Prefix keep records of Mini Bar expenses At the time of check out the record will show on the billing report For example 83111222 means the guest purchased 3 pieces of item No 1 and 3 pieces of item No 2 Mini Bar Delete Prefix Delete the records of mini bar expenses It can only be executed before check out For example 84112 means on the basis of the previous purchase subtract 2 pieces of item No 1 and 1 piece of item No 2 Room Clean Prefix room cleaned After cleaning dial this to tell the system that the room is cleaned Room unclean Prefix Set room dirty If your room needs to be cleaned dial this to tell the system your room needs to be cleaned Reception the extension number of the reception desk The number can be dialed whether the room is checked in or not Below is an example For mini bar setting please refer to Figure 29 And the customer consumed 1 tin of Coco cola 1 bottle of mineral water Before the customer is checked out the hotel cleaner should check if the customer has consumed anything in mini bar Then the cleaner would dial 831 and 834 to tell the system the customer has consumed 1 tin of Coco cola and 1 bottle of mineral water Then the system will charge the customer If the cleaner dials 832 by mistake then he she should dial 842 to delete this input And after cleaning the room www yeastar com Page 32 3 4 Yeastar MyPBX
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