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1. F to 122 F 0 C to 50 C Battery charging temperature 32 F to 104 F 0 C to 40 C 40 F to 160 F 40 C to 71 C Storage temperature 4 F to 122 F 20 C to 50 C for periods longer than 1 week 5 to 45 at 32 F to 122 F 0 C to 50 C Operating relative humidity i 5 to 75 at 32 F to 104 F 0 C to 40 C RH without condensation 5 to 95 at 32 F to 86 F 0 C to 30 C CAN CSA C22 2 No 61010 1 04 IEC 61010 1 2001 13 123 ft 4 000 m 10 500 ft 3 200 m with AC adapter 6of8 Certifications and Compliance Conformite Europeene Conforms to the requirements of the European Union and the European Free Trade Association EFTA amp Listed by the Canadian Standards Association Conforms to relevant Australian standards Ordering Guide WM Kote 1 Description OneTouch AT Network Assistant with the Copper Fiber LAN option includes module and test frame frame carry strap AC adapter 1T 1000 and line cord wiremap adapter 1 RJ45 coupler RJ45 patch cable accessories pouch carrying case getting started guide and resource CD with user manual OneTouch AT Network Assistant with Copper Fiber LAN Capture and Advanced Tests options includes module and test frame 47 1500 frame carry strap AC adapter and line cord wiremap adapters 1 6 RJ45 coupler RJ45 patch cable SD card USB SD card reader USB flash drive two 1000BASE SX SFP fiber transceivers accessories pouch carrying case ge
2. oF Demov2 2 OneTouch AT CF User Profile B OneTouch AT EF Demov2 2 OneTouch AT Layer 3 Frames Sent PoE Voltage 2 V PoE Current 0 06mA Actual bos PoE Power 0 10 W Latency 3ms lt ims lt ims lt i ms FILE SIZE us Laten cy cap 04_19_2012 15_40_00 cap 25 MB BRTT 2 Jitter 2 SD CARD 64 128 256 512 1024 1280 1518 H 2 GB free of 2 GB EES TEST AGAIN o craph TEST AGAIN Figure 5 Proof of successful Wi Fi operation Figure 6 Capture packets to solve complex issues Figure 7 End to end path performance measurement validates link readiness and SLA compliance 4of8 FLUKE Inline VolP analysis Connect inline between a VolP phone and the network for real time troubleshooting and analysis The VolP analysis test reveals issues related to PoE DHCP TFTP SIP and SCCP The test provides visibility into unencrypted SIP and SCCP traffic to debug VolP phone problems and quantify the quality of a VoIP call Simultaneous capture of the VolP conversation is optional OneTouch Remote View Windows inteme plore es fo9 SIM onerouch ar Go O http 129 196 240 44 vnc indexchtm File Edit View Favorites Tools Help TT amp y Pager Safetyy Toos vw Favorites OneTouch Remote View EF Studio2020 v2 OneTouch AT _ pinia sieri SCCP Open Rx Channel ACK Av v Port 29214 Search Engine Email Notification R akih 129 22 S 2 E 12 02 13 pm SS S RTP 5 711 G 712 untag TOS 0xb8 129 196 1
3. 97 015 29214 12 02 13 pm RTP Codec G 711 G 712 VLAN untag TOS 0xb8 r Wi Fi to peer Wi Fi to reflector hd in DNS a Wy EN 129 196 240 80 56 Devices Call l Juravion Ls 129 196 196 230 12 02 24 pm Studiocisco1040 Packets 540 Dropped 0 Drop Burst 0 ms Dees Jitter lt 1 ms Min 19ms Max 20ms Avg 19 ms Ch 11 46 dBm 54 Mbps MOS 4 40 R factor 92 8 PoE Power 6 09 W 48 V 126 mA 3 6 1 2 internet Protected Mode On a F Te CAPTURE FILES Figure 8 Use a web browser or VNC client to Figure 9 Inline VoIP analysis simplifies remotely control the OneTouch AT or download troubleshooting of desktop VoIP problems in real capture files and reports to your PC time without TAPs or switch mirror ports Streamline collaboration Collaborate with peers consultants integrators and vendors more effectively by sharing packet captures screen shots and AutoTest reports Remotely control and view the user interface and remotely access files using a PC tablet or smart phone Attach a web cam to the OneTouch AT to share a view of the test environment Troubleshoot IPv6 networks Easily compare and contrast IPv4 and IPv6 wired and wireless network performance by viewing test results side by side Save test results Save the test results in a PDF report to share with colleagues or outside parties A report serves as trouble ticket documentation as a record of historical performance for benchmarking or as a certification report afte
4. FLUKE networks Datasheet OneTouch AT Network Assistant Network professionals spend 25 percent of their time troubleshooting taking time away from critical tasks such as deploying new technologies and optimizing network performance With most problems requiring an hour or more to solve end user productivity also suffers Based on a recent Fluke Networks study 72 of enterprises operate without a standardized troubleshooting process resulting in slow and inefficient network troubleshooting and project execution But when enterprises standardize the troubleshooting process technicians of various skill levels can solve more problems and be confident in the resolution The OneTouch AT Network Assistant Reduces troubleshooting time by standardizing network troubleshooting 1 Unique AutoTest profiles for standardized troubleshooting and network validation scenarios Enabling fast efficient testing for novice and expert technicians using pre defined best practices OneTouch AT identifies the most common end user issues in about a minute 2 All in one integrated wired and Wi Fi network discovery and analysis Manage Wi Fi networks and devices including BYOD with advanced tools and in depth discovery and analysis 3 Remote management and capture for efficient collaboration Since 40 percent of problems span multiple organizations the OneTouch AT enhances team collaboration through a simple web remote int
5. and 1T 1500 models 1T WLAN OPT OneTouch AT capture and advanced tests upgrade option includes wiremap adapters 2 6 SD card USB SD card reader USB flash 1T CAP ADV OPT drive two 1000BASE SX SFP fiber transceivers and option activation instructions for 1T 1000 and 1T 2000 models OneTouch AT Wi Fi capture and advanced tests upgrade option includes external directional antenna with mounting clip wiremap 1T WLAN CAPADV OPT adapters 2 6 SD card USB SD card reader USB flash drive two 1000BASE SX SFP fiber transceivers and option activation instructions for 1T 1000 models 7of8 FLUKE Gold Support Model Description Only for sale in the United States Feature Summary 1T 1000 1T 1500 1T 2000 1T 3000 Wired copper and fiber testing and analysis e A A Ce oo AA ee Packet capture single port dual port inline VolP AutoTest Wi Fi 1T 3000 for a complete listing of models options and accessories FELUKE Fluke Networks operates in more than 50 countries worldwide Supplied and supported in the UK P H O E N 1 x and Ireland by Phoenix Datacom i sr PINGING info phoenixdatacom com NETWORK PERFORMANCE AND SECURITY 2013 Fluke Corporation Rev 09 23 2013 8 24 am Literature Id 4212995 www phoenixdatacom com 8 of 8
6. e cleanliness of fiber optic connections by viewing connector end faces with the optional FiberInspector USB video probe PoE testing Verify the successful delivery of PoE with the TruePower load test Measure PoE unloaded and under load Emulate a 802 3at PoE class 1 4 powered device and measure power up to 25 5 watts 2 of 8 Wired and Wi Fi client connectivity testing Understand how a client connects to the wired infrastructure by testing link negotiation identifying the nearest switch port and monitoring key switch port statistics Also gain an understanding of how a client connects to the Wi Fi infrastructure by testing the link between the client and the nearest access point identifying the AP name channel and security observing the authentication and association process and monitoring key AP and network statistics including roaming details by AP Network services testing View a breakdown of the wired and Wi Fi DHCP IP address acquisition process Identify the DHCP servers and view the offer and acceptance timing and lease information Test the performance of the DNS server Wired analysis Automatically discover copper and fiber connected devices and key device properties Select from among thirteen different sorts to obtain different views into the wired network For example sort by IPv4 or IPv6 address to identify used and available addresses Or sort by switch name slot port to understand where on the network dev
7. erface and easy to use inline packet capture capabilities By improving each step of the process the OneTouch AT frees up nearly a week of time each month historically spent troubleshooting problems The OneTouch AT helps network technicians solve more problems faster escalate issues more efficiently and validate performance easily making even the novice user an expert 1 Implementing Best Practices Troubleshooting for IT Fluke Networks 2013 QOOGMGE DIAITA C O M NETWORK PERFORMANCE AND SECURITY mi l ll a AAPEEE FFI Ethernet and Wi Fi network performance e Combined copper fiber and Wi Fi troubleshooting resolves a broad range of problems with one tool e Automated testing with pass fail analysis speeds identification of the most common problems in about a minute e Standardized network troubleshooting and performance validation empowers technicians of various skill levels to solve more problems with confidence e A comprehensive client view of performance isolates the problem root cause starting from the physical layer through the network and to server hosted applications e Wired and Wi Fi discovery and analysis provides visibility into connected devices key device properties and problems e End to end path performance measurement to a peer or a reflector validates and documents link readiness and SLA compliance e Inline VoIP analysis simplifies troubleshooting of desktop VoIP proble
8. ices are connected Sort by discovered problems to quickly identify potential issues Additional discovery assisted analysis tools aid with troubleshooting and profile creation For example the Multiport Statistics tool provides visibility into switch router and AP port statistics including speed duplex slot port VLANs host count utilization discards and errors The Path Analysis tool provides a layer 2 and 3 trace route from the OneTouch AT to a target device including time to each hop and SNMP switch and router port statistics Wi Fi analysis Automatically discover Wi Fi devices and key device properties Select from among eighteen context relative sorts to obtain different views into the wireless network For example sort by signal strength to troubleshoot Wi Fi coverage issues Sort by MAC manufacturer to discover Wi Fi devices by type and to understand how they are connected relative to SSID AP and channel Sort by channel to identify channel spacing problems Sort by authorization status to find potential security violations Additional discovery assisted analysis tools aid with troubleshooting and security enforcement If a Wi Fi device is also discovered via Wired Analysis a cross link feature enables one button toggling between analysis views EF Demov2 s OneTouch AT E Sales Team Profile OneTouch AT DNS Lookup TCP Connect 5 765 GHz ac Data Start Utilizatio i 802 11 i n a Total Time aaa ee Nw Data pytas Signa
9. l E2 dBm Rate bps 58 dBi m Ping Return Code IPv4 Wired 74 125 224 130 SSIDs 10 APs 9 IPv4 Wi Fi 74 125 224 37 Sort Channel 1 165 cana SORT ay Figure 3 Visibility into Wi Fi networks access Figure 4 Detailed breakdown of network service points clients and channels and application performance Network application testing Determine if a server based application is the root cause of a reported problem by measuring availability and responsiveness Choose the performance test appropriate for the application ping ICMP connect TCP web HTTP file FTP multicast IGMP video RTSP or email SMTP Touch the icon on the home page to get a detailed breakdown of application performance including DNS lookup time server response time and data rate The test results are presented side by side for easy wired Wi Fi and IPv4 IPv6 performance comparisons A few examples ping your WLAN controller connect to port 2000 on your VoIP call manager download a page of an application with a web interface upload or download a file from a server subscribe to a multicast group access video content from an on demand streaming video server or email a text message to your mobile phone Test local and cloud based services Understand the performance of network services and server based applications hosted locally in the datacenter on a corporate intranet server or on a server reached via the public internet Organize the tests by location by placi
10. ms in real time without taps or switch mirror ports e Wired and Wi Fi packet capture streamlines collaboration and escalation of the most complex issues e Versiv test platform expands testing capabilities through the addition of new modules as testing needs evolve Supplied and supported and Ireland by 01296 397711 info phoenixdatacom com www phoenixdatacom com 1 of 8 OneTouch AT features Combined copper fiber and Wi Fi troubleshooting The OneTouch AT incorporates two 10 100 1000 Mbps RJ 45 Ethernet test ports two 100 1000 Mbps SFP fiber optic transceiver ports and an internal 802 11 a b g n dual band radio Simultaneously test your wired Ethernet and Wi Fi networks including 802 11ac and easily compare performance with side by side test results Automated testing with pass fail analysis Test everything defined in a profile automatically with the one touch AutoTest Choose any network element cable switch access point server Wi Fi channel all are represented graphically in the profile on the OneTouch AT home page As the AutoTest progresses from the physical layer through the wired and wireless infrastructure to network services and applications clear pass fail indicators appear next to the network element under test A top level pass fail indicator provides the overall AutoTest status at a glance Potential problems are flagged with yellow warning icons Touch any icon for details Standardized network troubleshoo
11. ng the test icon within the appropriate tier on the OneTouch AT home page Measure service levels to the different tiers to spot problems 3 of 8 End to end path performance measurement Ensure that newly installed or upgraded wired and Wi Fi networks meet SLA objectives and are ready for new high bandwidth applications by measuring end to end path performance Measure throughput frame loss latency and jitter between a local OneTouch AT and a remote OneTouch AT peer or a remote LinkRunner reflector A remote peer provides upstream and downstream results while a remote reflector yields round trip results Measure performance at rates up to 1 Gbps on copper and fiber networks and 100 Mbps on Wi Fi networks A special use model exists that enables testing from the OneTouch AT wired interface to the Wi Fi interface on the same instrument for testing without a remote Packet capture wired and Wi Fi Capture wired and Wi Fi traffic when a packet level view is required to solve a complex network or application issue Filter the traffic to capture what is most important Export the capture file to a PC for decoding and analysis using protocol analysis software Capture wired traffic on a single port on two ports aggregated or inline between a client device and the network Inline capture avoids the complexity time and cost associated with standalone taps or configuring switch mirror ports Capture Wi Fi traffic by channel and mode 20 MHz or 40 MHz
12. r new infrastructure deployment and turn up Define which test results to include in the report settings AutoTest wired analysis Wi Fi analysis or VoIP Purpose built for field testing The OneTouch AT is engineered specifically for network support professionals on the go Useful test and management tools include a web browser Telnet SSH client cable toner webcam support and optional fiber optic connector inspection camera The durable platform provides years of reliable operation in tough environments Versiv test platform Expand testing capabilities by adding new modules to the Versiv platform as testing needs evolve Available modules include DSX CableAnalyzer CertiFiber Pro OLTS and OptiFiber Pro OTDR 5 of 8 Technical Specifications General Dimensions with module and battery installed 10 3 in x 5 3 in x 2 9 in 26 2 cm x 13 5 cm x 7 3 cm Weight with module and battery installed 3 5 Ib 1 6 kg Display 5 7 in 14 5 cm LCD with projected capacitance touch screen 480 x 640 pixels Input 100 240 Vac 50 60 Hz 1 0A AC adapter Output 15 Vdc 2 0A Battery type Lithium ion battery pack 7 2 V mbplonmnatey 3 4 hours depending on type of usage 4 hours to charge from 10 capacity to 90 capacity with the unit powered off Network analysis ports Wi Fi adapter operating frequency 5 170 5 825 GHz Wi Fi security 64 128 Bit WEP Key WPA WPA2 802 1X Environmental and Regulatory Operating temperature 32
13. ress Y K H v mst SORTI MEM HS 10 250 1 144 9 10 250 1 147 Figure 1 The AutoTest provides a comprehensive Figure 2 Analyze copper and fiber networks with measurement of network performance from the end automated device discovery comprehensive sorts user point of view from cable to services and and deep dive analysis tools applications A client view of performance Most network trouble tickets start where a client device is connected to the network where the device could be a PC IP phone printer POS terminal industrial equipment controller or a medical imager The OneTouch assists in troubleshooting common issues or proving that the network is not the cause by emulating the client device and measuring network performance Performance measurement from the cable to the cloud The cause of a network problem can be elusive The OneTouch AT identifies problem root cause by measuring and analyzing the performance of the critical network components the network cabling the delivery of Power over Ethernet PoE the connection to the nearest switch the connection to the nearest access point and the performance of key network services and server based applications Copper and fiber optic cable testing Troubleshoot cable performance quickly by measuring twisted pair cable wiremap and length Use cable identifiers and IntelliTone toning to locate and identify cables Measure the optical power received through fiber optic links Verify th
14. ting and validation Use the intuitive touch interface to create test profiles or test scripts tailored to specific networks services and applications Build profiles to accommodate different types of users devices locations or technologies Profiles can be very simple with just a few tests or advanced with dozens of tests Once created profiles can be saved for quick and easy reuse later Create a library of standardized profiles to elevate the troubleshooting know how of the entire network support staff Use the profiles to establish best practices for faster more productive troubleshooting OneTouch AT EF Demov2 OneTouch AT AN File download Email notification Public cloud 10 250 0 66 A L aa az A 010 250 000 066 VMWare 005056 aeeaee PING 4 a E A Domain COS_DEV HTTP exchange Multicast group ee saa ee Private intranet t IPV6 2001 c001 c0de 500 250 56ff feae eace Problems Recent device reboot Attributes Virtual Machine SNMP Switch COS_DEV_SW3 fnet eng port 0 13 Ping device _ _ Port connect Wired to Peer Wi Fi to Reflector Wi Fi To Self oe Local Frame Statistics lt A Total Rate 34 co 8 Unicasts 4fr lt 1 ti Multicasts 2 fr lt 1 ea DHCP a iy Broadcasts 3fr lt 1 10 250 0 1 10 250 0 2 10 250 1 221 34 Devices S 4 10 250 082 COS_DEV_SW1 fnet eng DemoAP251 E N Que TR Hosts 251 Access 31 Servers 50 All 330 e 144 Mbps Sort IPv4 Add
15. tting started guide and resource CD with user manual OneTouch AT Network Assistant with Copper Fiber LAN and Wi Fi options includes module and test frame frame carry strap AC 1T 2000 adapter and line cord wiremap adapter 1 RJ45 coupler RJ45 patch cable external directional antenna with mounting clip accessories pouch carrying case getting started guide and resource CD with user manual T OneTouch AT Network Assistant with Copper Fiber LAN Wi Fi Capture and Advanced Tests options includes module and test 1T 3000 frame frame carry strap AC adapter and line cord wiremap adapters 1 6 RJ45 coupler RJ45 patch cable external directional antenna with mounting clip SD card USB SD card reader USB flash drive two 1000BASE SX SFP fiber transceivers accessories pouch carrying case getting started guide and resource CD with user manual OneTouch AT 1T 3000 plus OptiFiber Pro Quad OTDR module four launch cables 50 um SC LC 50 um SC SC 9 um SC LC 9 um 1T 3000 OFP QUAD SC SC two IBC fiber cleaners 1 25 mm 2 5 mm and an accessories carrying case 1T 3000 LRAT2KIT OneTouch AT 1T 3000 plus LinkRunner AT 2000 Extended Test Kit 1T 3000 ACK LRAT2 OneTouch AT 1T 3000 plus Network Tech Troubleshooting Kit with an AirCheck Wi Fi tester and a LinkRunner AT 2000 tester OneTouch AT Wi Fi upgrade option includes external directional antenna with mounting clip and option activation instructions for 1T 1000

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