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AXIS 21x User`s Manual

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1. Mounting screw hole Serial number Control button Power connector Power indicator Network indicator Rear panel AXIS 210A 211A 1 0 terminal connector DC Iris control cable Power connector Audio output Network connector External microphone line input and PoE Power Connector For connection of the PS K power adapter included I O Connector The I O terminal connector provides the physical interface to one transistor output one digital input and an auxiliary connection point for DC power For more information see The I O Terminal Connector on page 46 7 8 AXIS 210 210A 211 211A Introduction Network Connector The camera connects to the network via a standard network connector Supporting NWAY the camera detects the speed of the local network segment 1OBaseT 100BaseTX Ethernet This socket can also be used to power the AXIS 210A and the AXIS 211 2114 via PoE Power over Ethernet Audio Output Audio output line level which can be connected to a public address PA system or an active speaker with a built in amplifier A pair of headphones can also be attached A stereo connector must be used for the audio out External Microphone Line Input One 3 5mm input for a mono microphone or for line in mono signal only the left channel is used from a stereo signal Serial Number This number is used during installation Control Butto
2. This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opensource apple com apsl The source code is available from http developer apple com darwin projects bonjour Legal Considerations Video and audio surveillance can be prohibited by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes This product includes one 1 MPEG 4 decoder license To purchase further licenses contact your reseller Electromagnetic Compatibility EMC This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a different circuit to the receiver Consult your dealer or an experienced radio TV technician for help Shielded STP network cables must be used with this unit to ensure compliance with E
3. S Scheduled Event 32 34 Security 37 Sequence Mode 11 31 Sequence mode 11 Server Time 39 Services 39 Simple profile 13 Simplex 6 24 Snapshot button 11 Streaming MPEG 4 14 Support 44 Synchronization 16 System Options 37 T TCP Server 32 TCP IP Settings 39 Terminal Block 46 Text overlay 20 Time Mode 39 Triggered Event 32 Troubleshooting 48 U UDP 14 Unicasting 14 Upgrade Server 43 Upload overlay mask 21 Uploading web files 29 User Defined Links 29 Users 37 V Variable bit rate 13 View Size 11
4. AMC will test all the selected methods in the specified order until the first functioning one is found RTP RTSP This method actually RTP over UDP and RTSP over TCP should be your first consideration for live video especially when it is important to always have an up to date video stream even if some images do get dropped This can be configured as multicast or unicast Multicasting provides the most efficient usage of bandwidth especially when there are large numbers of clients viewing simultaneously Note however that a multicast broadcast cannot pass a network router unless the router is configured to allow this It is thus not possible to multicast over e g the Internet AXIS 210 210A 211 211A Video Streams 15 Unicasting should be used for video on demand broadcasting so that there is no video traffic on the network until a client connects and requests the stream However as more and more unicast clients connect the traffic on the network will increase and may cause congestion Although there is a maximum of 20 unicast viewers note that all multicast users combined count as 1 unicast viewer RTP RTSP This unicast method is RTP tunneled over RTSP This can be used to exploit the fact that it is relatively simple to configure firewalls to allow RTSP traffic RTP RTSP HTTP or RTP RTSP HTTPS These two methods can also be used to traverse firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing
5. HTTP TCP ICMP RTSP RTP UDP IGMP RTCP SMTP FTP DHCP UPnP ARP DNS DynDNS SOCKS NTP etc Additional protocls for AXIS 210A 211A HTTPS SSL TLS SNMPv1 v2c v3 MIB II More information on protocol usage available at www axis com This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit See www openssl org Approvals EMC e EN 55024 1998 A1 A2 e EN 55022 1998 A1 CISPR 22 1997 A1 Class B e EN 61000 3 2 2000 e EN 61000 3 3 1995 A1 e VCCI 2003 Class B ITE CISPR 22 1997 A1 2000 Class B e C Tick AS NZS 3548 demonstrated by compliance with EN 55022 1998 CISPR 22 1997 Class B e FCC part 15 Subpart B Class B demonstrated by compliance with EN 55022 1998 CISPR 22 1997 Class B Approvals Safety e EN 60950 e UL CSA PS K Power adapter Dimensions AXIS 210 210A HxWxD 38 x 88 x 146mm 1 1 2 x 3 7 16 x 5 3 4 e Weight 305g 10 3 4 oz Power adapter excluded Dimensions AXIS 211 211A HxWxD 38 x 95 x 172mm 1 1 2 x 3 3 4 x 6 15 16 e Weight 345g 12 3 16 oz Power adapter excluded Complimentary software e AXIS Media Control AMC ActiveX component software required for Microsoft Internet Explorer installed automatically on first use e Optional AXIS IP Utility for installation in Windows MPEG 4 licensing License for one MPEG 4 encoder and one MPEG 4 decoder included Additional licenses available from Axis dealers Accessories e P65 rated outd
6. Time Format Used in Images specify the formats for the date and time 12h or 24h displayed in the Live View video streams Use the predefined formats or use your own custom date and time formats See Advanced File Naming amp Date Time Formats in the help files for information on how to create your own file formats Network Basic TCP IP Settings IP Address Configuration The camera s IP address can be set automatically via DHCP or a fixed IP address can be set manually A host name can be used and there are options for setting up notification of changes in the IP address DHCP is enabled by default Notes eDHCP is a protocol for automatic IP address assignment on a network IP address assignment via DHCP may lead to the situation where the IP address changes and you lose contact Configure the options for notification of IP address change under Services to receive notification from the video server when the IP address changes eAlternatively if your DHCP server can update a DNS server you can access the AXIS 210 210A 211 211A by host name which is always the same regardless of the IP address 40 AXIS 210 210A 211 211A System Options Services Options for notification of IP address change if the IP address for the video server changes e g automatically by DHCP you can choose to be notified of the change Click Settings and enter the required information AXIS Internet Dynamic DNS Service The AXIS Intern
7. Date CE TIO Abee oda yt wre Riu E ME ees eee 39 Network Basic TCP IP Setting 39 Network Advanced TCP IP Settings accion arch adeat RC tdi dens 40 Network e SOC RS ccu xo tns EEG ee Ghee DS REATUES ns OR UICE 42 Network SMTP email sies RR RRR MM IIII 42 Network SNMP AXIS 210A 211A only 42 NGCIVOIK SSUDBE EE 42 Network RIP T MPEG 4 EE duco NEEN CR Ra tc cec esc 43 PO EDV TERT 43 LED SCWINGS MOT TP TT 43 ated eu esce nod ur aS ia Egesam va um REEL 43 SR P nenas 44 PON ANCE S 44 The I O Terminal Connector 0 000 ccc cece eee RII RII mnn 46 Moune NOON P eee 48 VEGHRIEOUS DEC BIG OUS oaa nr parc a BER Re 93 Eten ee A bee EE 54 General performance considerations 57 Optimizing VOURSYSIEM EE 57 Frame rates Motion JPEG and MEGA 58 wan EE 58 Glossan or TOWNS EE 59 AXIS 210 210A 211 211A Introduction Introduction This manual covers the following Axis Network Camera models e AXIS 210 e AXIS 210A e AXIS 211 e AXIS 211A All instructions and information in this manual are valid for all four models unless otherwise stated Product features The AXIS 210 210A 211 211A cameras are part of the latest generation of fully featured Axis Network Cameras and are all based on the AXIS ARTPEC 2 compression chip The most basic model of the four is the AXIS 210 The other models support
8. Iris which automatically regulates the amount of light entering the camera Tele wide and focus are adjusted manually with the aid of the pullers mounted on the lens PoE Power over Ethernet AXIS 210A AXIS 211 2114 only Supporting PoE network transformers conforming to IEEE 802 3af the camera can be powered directly from the network cabling Two way audio AXIS 210A 211A only Two way audio capability for up to 20 simultaneous users Audio communication can be bi directional full duplex push to talk half duplex or in one direction only simplex The AXIS 210A 211A has an integrated mono microphone but there is also an audio input for connecting an external microphone or other source producing a line level signal An active speaker with a built in amplifier can be connected to the audio output to enable two way communication SNMP AXIS 210A 211A only The Simple Network Management Protocol allows the remote management of network devices HTTPS AXIS 210A 211A only The AXIS 210A 211A supports encrypted browsing using HTTPS AXIS 210 210A 211 211A Introduction Overview Tele wide puller AXIS 211 211A Status indicator AXIS 210 210A Status indicator DC Iris control cable AXIS 211 Rear panel AXIS 210 211 U SLA Internal microphone AXIS 210A 211A c IL mc ee SILO S I O terminal connector Network connector and PoE for AXIS 211
9. Live Q output for a defined period of time e g View page These buttons are to switch on a light for 20 seconds configured under Setup gt Live View Config Layout Sutput 2 Active Inactive click these buttons to OH manually start and stop a connected device e g switch a light on off _ These buttons start and stop the Sequence Mode This mode is created in 9 Q Setup Live View Config Sequence mode and automatically displays the view from 2 or more video sources at set intervals Source From the Source list select the desired external video source Note Camera a that Sequence Mode must be stopped before selecting a source from this list Trager 2 The Action buttons can trigger an event directly from the Live View page Q0 These are configured under Setup Live View Config Layout snapshet The Snapshot button saves a snapshot of the video image currently being displayed Right click on the video image to save it in JPEG format on your computer This button is primarily intended for use when the AMC viewer toolbar is not available 12 AXIS 210 210A 211 211A Accessing the Camera The AMC viewer toolbar AXIS Media Control is available in Microsoft Internet Explorer only It displays the following buttons O O The Play Stop button starts and stops the live video stream e The Snapshot button saves a snapshot of the video image currently being displayed The Snapshot function and the target directory for
10. RTP to be tunneled The AXIS Media Control The recommended method of accessing live video MPEG 4 and or Motion JPEG from the AXIS 210 210A 211 2114 is to use the AXIS Media Control AMC in Microsoft Internet Explorer in Windows This ActiveX component is automatically installed on first use after which it can be configured by opening the AMC Control Panel applet from the Windows Control Panel Alternatively right click the video image in Internet Explorer Other methods of accessing the video stream Video images from the AXIS 210 210A 211 211A can also be accessed in the following ways e If supported by the client the AXIS 210 210A 211 211A can use Motion JPEG server push to display video This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required e As single JPEG images in a browser Enter e g the path http ip axis cgi jpg image cgi resolution 320x240 e Windows Media Player This requires AMC and the MPEG 4 decoder to be installed The paths that can be used are listed below in the order of preference e Unicast via RTP axrtpu lt ip gt mpeg4 media amp e Unicast via RTSP axrtsp lt ip gt mpeg4 media amp e Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt mpeg4 media amp e Unicast via RTSP tunneled via HTTPS axrtsphttps lt ip gt mpeg4 media amp e Multicast axrtpm lt ip gt mpeg4 media amp Note ip IP address 16 AXIS
11. and one for transmitting audio Each audio channel can be turned on or off which means that there are four audio mode options that can be used AXIS 210 210A 211 211A Audio AXIS 210A 211A only Full duplex mode means you can transmit and receive audio talk and listen at the same time without having to use any of the controls This is just like having a telephone conversation The only controls you may wish to use are the mute buttons to turn off the sound and the sliders to adjust the input output volume levels This mode requires the client PC to have a sound card with full duplex audio support If your available bandwidth is 0 2 Mbit s or less using Half duplex mode is recommended instead Half duplex mode also transmits and receives audio in both directions but only in one direction at a time This means that you must select when to receive or transmit audio with the help of the push to talk button To speak press and hold the button check that the microphone is not muted When finished speaking release the button You will now be receiving audio from the other end of the connection Note that the push to talk button is configured from AMC see AXIS Media Control on page 23 It is also possible to configure the push to talk button so that it toggles between speaking and listening modes Half Duplex mode is best if you only have limited bandwidth available When selecting Simplex AXIS 210A 211A speaker only mode the speaker co
12. are sudden changes in the lighting motion detection may be mistakenly triggered Lower the sensitivity setting to avoid problems with luminance Check that the sound card in the PC and the connections to the speaker and microphone are working Ensure that the mute button is not pressed and the volume settings are cor rect Ensure that full duplex is selected if you want to have two way audio communica tion The Post Content Length set in the proxy server is too low Set the value of the Post Con tent Length in your proxy server to 1MB or more You may need to contact your system administrator to do this AXIS 210 210A 211 211A Troubleshooting 53 Full duplex not supported Sound card does not support full duplex For information on how to check if your sound card supports full duplex please visit http support microsoft com Firewall or router settings The AXIS 210A 211A works locally but not externally Check the Internet firewall set tings with your system administrator or reconfigure the default router settings DC power not enabled for microphone lf the microphone has a built in amplifier then the DC power must be enabled on the Audio Settings page Audio volume too low high Volume settings incorrect The volume of the microphone or speaker connected to the AXIS 210A 211A is either too high or too low Change the volume for the speaker or microphone in the Live View page Input and output gain set incorrectly Change the inp
13. by adjusting the color level the brightness and the contrast Please see the online help for further information on these settings Changed video image settings have immediate effect on the MPEG 4 stream but the Motion JPEG stream will have to be started or restarted before the settings take effect 20 AXIS 210 210A 211 211A Video and Image settings Video Stream Define the maximum video stream time per session in seconds minutes or hours When the set time has expired a new stream can be started by refreshing the page in the Web browser For unlimited video stream time set this value to O This setting is only applicable to Motion JPEG The frame rate allowed to each viewer can also be limited to avoid bandwidth problems on the network Test To preview the image before saving click Test Note that the preview image will be in JPEG format even though the settings are valid both for Motion JPEG and MPEG 4 Overlay Mask Settings AXIS A AXIS 211A Network Camera Text Overlay View size Output 1 Source oooo 6 ek These settings enable you to n place text at the top or bottom Text date ani pr of an image e g date time or OVEA d ACE E 5 some other text Overlay image AT RE iB UN Overlay Mask Type When using an image overlay select from the following options the type to use e Uploaded image as overlay usually used to provide extra information in the video image e Uploaded image as
14. for Video Et Image gt Advanced Focus the camera following the instructions on page 9 and then enable the DC Iris lens Check the color level setting Check the setting for the IR cut filter Images are shown in color only when this filter is enabled i e when set to yes or auto Refocus the camera Check in the Video amp Image Advanced Camera Settings that DC Iris AXIS 211 211A only is set to Enabled If the images are still blurred adjust the metal ring until the image is sharp see Removing and attaching the lens on page 48 Try adjusting the Flicker free exposure setting under advanced image settings Note that the Hold Current Manual setting may cause unwanted effects Check with the administrator that there is enough bandwidth available Check also the settings for bit rate control in the Video amp Image gt Advanced gt MPEG 4 settings Using an inappropriate video object type can also affect the frame rate See the online help for more information Check in the AMC control panel applet MPEG 4 tab that video processing is not set to Decode only frames Lower the image resolution Reduce the number of applications running on the client computer Check that the correct network interface is selected in the AMC control panel applet network tab Check that the relevant MPEG 4 connection methods are enabled in the AMC control panel applet network tab In the AMC control applet select the MPEG 4 tab and cl
15. further features as listed in the overview below All models support the following features e Video streams from the camera available on the network as real time full frame rate Motion JPEG and or MPEG 4 video streams e Video Motion Detection this can be used to trigger e g image uploads when there is activity in the video image e Scheduled image uploads e IP address filtering and multilevel password protection e Alarm input and output which can be connected to various external devices e g door sensors and alarm bells e Multiple video resolutions e Simultaneous access by up to 20 viewers when using Motion JPEG If MPEG 4 multicast is used the number of viewers is unlimited but each viewer still needs a separate MPEG 4 license One license is included in the product additional licenses can be purchased separately b AXIS 210 210A 211 211A Introduction e Privacy masking allows the concealment of parts of the image that should not be viewable The mask can be an uploaded image file or it can take the form of up to 3 configurable black areas e Built in web server that provides full access to all features via a standard web browser e Built in scripting tool that allows the creation of basic applications For advanced functionality the cameras can be accessed via the AXIS HTTP API more info at www axis com developer Extra features DC lris AXIS 211 211A only The AXIS 211 2114 features a varifocal DC
16. privacy mask conceals part of the video image e Configurable areas as privacy masks up to 3 black areas are used to conceal parts of the video image The difference between an overlay and a privacy mask is that a privacy mask cannot be bypassed by accessing the video stream with the help of the AXIS HTTP API whereas an overlay can Selecting the overlay mask type will display further settings available for the selected type See the online help for further information AXIS 210 210A 211 211A Video and Image settings 21 Upload and use an overlay mask To upload an overlay image privacy mask to the camera 1 Select the type of overlay to use in Overlay Mask Type 2 In the field Upload own image click the Browse button and locate the image file on your computer or server 3 Click the Upload button and follow the on screen instructions To use an already uploaded image 1 Select an uploaded image from the Use image drop down list 2 Place the image at the required location by entering the x and y coordinates 3 Click Save Overlay image privacy mask requirements Image Formats Image Size e Windows 24 bit BMP full color The height and width of the overlay image in e Windows 4 bit BMP 16 colors pixels must be exactly divisible by 4 There are a number of limitations when using overlay images and privacy masks such as the size and positioning of images masks Please refer to the online help for more informati
17. saving snapshots can be configured from the AMC Control Applet in the Windows Control Panel Internet Explorer only Click the View Full Screen button to make the video image fill the entire screen area No other windows will be visible Press Esc Escape on the computer keyboard to exit full screen AMC audio controls for AXIS 210A 211A There are also controls for controlling the client computer s speaker output and microphone sensitivity These controls are only available when audio is enabled see Audio Settings on page 24 Push to talk settings are made in the AMC control panel see AXIS Media Control Viewing Client on page 14 C Click the Speaker and Microphone buttons to switch the sound off and on for the speaker and microphone respectively d Use the sliders to control the volume on the speaker and microphone The volume can be set between 0 and 100 The Buffer slider controls the size of the buffer for audio A higher level will reduce audio break up but may introduce a noticeable lag in audio transmission There are four settings i e min low high and max Q When using Half duplex mode this button toggles between allowing you to speak and listen The first icon indicates that you can talk and the speaker attached to the camera will play your voice The second indicates that you will hear audio from the camera but no audio will be sent to any web clients When in simplex talk mode the icon toggles between a
18. stream RTSP is thus used by a viewing client to start a unicast session see below e UDP User Datagram Protocol is a communications protocol that offers limited service for exchanging data in a network that uses the Internet Protocol IP UDP is an alterna tive to the Transmission Control Protocol TCP The advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e g network congestion This is suitable for live video as there is no point in re transmitting old information that will not be displayed anyway e Unicasting is communication between a single sender and a single receiver over a net work This means that the video stream goes independently to each user and each user gets their own stream A benefit of unicasting is that if one stream fails it only affects one user e Multicast is bandwidth conserving technology that reduces bandwidth usage by simul taneously delivering a single stream of information to multiple network recipients This technology is used primarily on delimited networks intranets as each user needs an uninterrupted data flow and should not rely on network routers How to stream MPEG 4 Deciding on the combination of protocols and methods to use depends on your viewing requirements and on the properties of your network Setting the preferred method s is done in the control applet for AMC which is found in the Windows Control Panel When this has been set
19. the host address Subnetting enables a network administrator to further divide the host part of the address into two or more subnets The subnet mask identifies the subnet to which an IP address belongs Switch Whilst a simple hub transmits all data to all devices connected to it a switch only transmits the data to the device it is specifically intended for TCP IP Transmission Control Protocol Internet Protocol A suite of network protocols that determine how data is transmitted TCP IP is used on many networks including the Internet TCP keeps track of the individual packets of information and IP contains the rules for how the packets are actually sent and received UPnP An address on the network UPnP is an architecture for pervasive peer to peer network connectivity of intelligent appliances wireless devices and PCs of all form factors URL Uniform Resource Locator An address on the network Varifocal A varifocal lens provides a wide range of focal lengths as opposed to a lens with a fixed focal length which only provides one WAN Wide Area Network Similar to a LAN but ona larger geographical scale Web server A program on a computer server providing the resources e g web pages requested by the user client Index A Accessing the video stream 15 Action 32 Action Buttons 11 30 Active Inactive 30 Administrator 18 Advanced Simple profile 13 Alarm 35 46 AMC 15 AMC View
20. the instructions above When HTTPS AXIS 210A 211A only is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type in http or https in the browser s address bar Check that the host name and DNS server settings are correct See the basic and advanced TCP IP settings Cannot send notifications uploads alarms etc to a destination outside the local network Firewall protection The camera can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server Camera is accessible locally but not externally Firewall protection Default routers required Poor or intermittent network connection Network switch Check the Internet firewall with your system administrator Check if you need to configure the default router settings If using a network switch check that the port on that device uses the same setting for the network connection type speed duplex as set in the advanced TCP IP settings The Auto Negotiate setting is recommended Video Image problems general No images in browser Internet Explorer only Installation of additional ActiveX com ponent restricted or prohibited Image too dark or too light Missing images in uploads Slow image update Poor performance Image gradually gets darker or lighter Image loses focus often Images only shown in black amp white Blurred images Rolling da
21. to 1 minute the process is complete and the cameras has been reset The unit will now have the default IP address 192 168 0 90 46 AXIS 210 210A 211 211A The 1 0 Terminal Connector The 1 0 Terminal Connector Pinout and Interface The 4 pin I O terminal connector provides the interface to e 1 transistor output e digital input e auxiliary power and GND The terminal connector is used in applications for e g motion detection event triggering time lapse recording alarm notification via email image storage to FTP locations etc e Input for connecting e g a push button If the push button is pressed the state changes and the input becomes active shown under Event Configuration Port Status e Output connects e g an alarm device that can be activated by Output buttons on the Live View page or by an Event Type The output will show as active Event Configuration Port Status if the alarm device is activated DC Iris control cable AXIS 211 211A only Terminal connector Note that the pins Audio Output Input are numbered 1 4 right to left AXIS 210A 211A only With a maximum load of 100mA and a maximum voltage of 24V DC this output has an open collector NPN transistor with the emitter connected to pin 1 GND If used with an external relay a diode must be connected in parallel with the load for protection against voltage transients Auxiliary DC Power Input 7 20 VDC min 7W Electrically conn
22. 0Hz to 3700Hz measured at 10dB cut off break points Enable echo cancelation If audio from the speaker is captured by the microphone this will produce an echo Enable this option to reduce acoustic echoing Noise canceling is a way of reducing the background noise when there is no useful audio present A typical application could be that the camera is set up in a noisy environment and you are only interested in hearing the sound from the AXIS 210A 211A when someone is speaking close to the microphone AXIS 210 210A 211 211A Audio AXIS 210A 211A only 27 There are two adjustable parameters available for noise cancellation e Noise canceller threshold level e Noise canceller attenuation When the incoming sound is louder than the threshold it will pass without being affected When lower than the threshold the incoming sound will be reduced by a certain attenuation factor The threshold level should be set higher than the background noise but lower than the useful audio The noise canceller threshold value can be set to High Medium High Medium low or Low A lower threshold will allow most audio to pass only the weakest background noise will be reduced A higher threshold will make the noise canceller act on even stronger background noise At the maximum level High there is a risk of reducing useful audio as well There is thus always a trade off between noise canceling and sound quality In other words increasing the noi
23. 1l When accessing a camera for the first time COMIDA On ON the Configure Root Password dialog will be meme EE displayed on the screen _ emm 2 Enter a password and then re enter it to confirm the spelling Click OK 3 The Enter Network Password dialog will appear Enter the User name root Note The default administrator user name root is permanent and cannot be deleted 4 Enter the password as set in step 2 above and click OK If the password is lost the cameras must be reset to the factory default settings See page 45 5 If required click Yes to install the AXIS Media Control AMC You will need administrator rights on the computer to do this Accessing the camera from the Internet Once installed a camera is accessible on your local network LAN To access the camera from the Internet you must configure your broadband router to allow incoming data traffic For security reasons this is usually done on a specific port Please refer to the documentation for your broadband router for further instructions For more information please visit the AXIS Internet Dynamic DNS Service at www axiscam net or for Technical notes on this and other topics visit the Axis Support Web at www axis com techsup Focusing To focus the AXIS 210 2104 simply turn the adjustment ring on the lens until the focus is satisfactory To focus the AXIS 211 2114 follow the instructions below 1 D From the Basic Configuration pag
24. 210 210A 211 211A Video Streams Other MPEG 4 clients Although it may be possible to use other clients to view the MPEG 4 stream this is not guaranteed by Axis For some other clients e g QuickTime the Video Object Type must be set to Simple It may also be necessary to adjust the advanced MPEG 4 settings To assess the video stream from e g QuickTime the following path can be used rtsp lt ip gt mpeg4 media amp This path is for all supported methods and the client will negotiate with the AXIS 210 210A 211 211A to determine exactly which transport protocol to use Note ip IP address Audio Stream Types AXIS 210A 211A only The stream types for audio are e G 711 International standard for encoding wired telephone audio Uses PCM samples to compress audio where higher signal values are compressed more than lower values In Axis products this sets the coding type to p law 64 kbit s e 1 726 Uses PCM samples to code the difference between samples ADPCM Reduces bandwidth without losing too much useful audio In Axis products this sets the coded bitrate to 24 or 32 kbit s All stream types are ITU T standards and operate on frequencies up to 4 kHz Audio transmission methods AXIS 210A 211A only The audio stream can be accessed in the Live View page via Motion JPEG or MPEG 4 Using Motion JPEG The basic audio transmission method used in conjunction with Motion JPEG video streaming is transmission ove
25. 211 211A Glossary of Terms 59 Glossary of Terms Active Speaker a speaker with a built in power amplifier ActiveX A control or set of rules used by a browser ActiveX controls are often downloaded and installed automatically as required ADPCM Adaptive Differential Pulse Code Modulation Predicts the analog signal digitally and the difference is coded AMC AXIS Media Control The control required for viewing video images in Internet Explorer Installs automatically on first use API Application Programming Interface The Axis API can be used for integrating Axis products into other applications ARP Address Resolution Protocol A protocol for assigning an IP address to a physical device address that is recognized in the local network The ARP command can be used to set the IP address for your product ARTPEC Axis Real Time Picture Encoder used for video image compression CCD Charge Coupled Device CCD is one of the two main types of image sensors used in digital cameras When a picture is taken the CCD is struck by light coming through the camera s lens Each of the thousands or millions of tiny pixels that make up the CCD convert this light into electrons CGI Common Gateway Interface A set of rules or a program that allows a Web Server to communicate with other programs Client Server Describes the network relationship between two computer programs in which one the client makes a servic
26. A Video and Image settings 19 Video and Image settings The following descriptions offer examples of the features available in the cameras For details of each setting please refer to the online help available from the setup tools Click to access the online help AXIS AXIS 211A Network Camera Live View Setup Help Basic Configuration Image Settings Q Image Appearance vy Video amp Image Resolution 640x480 sl pixels Image Overlay Mask Compression ao 0 100 k Advanced Rotate image o sl degrees Audio Color level so 0 100 k Live View Config Brightness so 0 100 Does not affect Test image Contrast sn 0 100 Does not affect Test image Event Configuration t System Options About Image Settings Image Appearance t Changes to color level do not affect Test image exception 0 BW Video Stream Maximum video stream time Unlimited Limited to KL seconds a per session Maximum frame rate DS Unlimited C Limited to 1 30 fps per viewer Test Test settings using Motion JPEG before saving Test Save Reset Adjust these settings to optimize the video images according to your requirements All configuration of images and overlays will affect the camera s overall performance depending on how it is used and on the available bandwidth Lower compression improves video image quality but increases the bandwidth The video image can be rotated and fine tuned
27. AXIS 210 210A 211 211A Network Cameras User s Manual About this Document This manual is intended for administrators and users of the AXIS 210 210A 211 211A Network Camera and applies to firmware release 4 30 It includes instructions for using and managing the AXIS 210 210A 211 211A on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis Website as required See also the product s online help available via the Web based interface Safety Notices Used In This Manual Caution Indicates a potential hazard that can damage the product Important Indicates a hazard that can seriously impair operation Do not proceed beyond any of the above notices until you have fully understood the implications Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information
28. MC standards If the I O terminal connector is used a ferrite core available e g from Axis should be fitted around the wires in order to ensure compliance with EMC standards USA This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his her own expense will be required to take whatever measures may be required to correct the interference Europe C This digital equipment fulfills the requirements for radiated emission according to limit B of EN55022 1998 and the requirements for immunity according to EN55024 1998 residential commercial and light industry Japan This is a class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual Australia This electronic device meets the requirements of the Radio communications Electromagnetic Compatibility Standard 1998 AS NZS 3548 Liability Every care has been taken in the preparation of this manual Please inform you
29. P address The host name is usually the same as the assigned DNS Name For more information please see the online help AXIS 210 210A 211 211A System Options 41 Link Local Address This is enabled by default and assigns the AXIS 210 210A 211 211A an additional IP address for use with UPnP The AXIS 210 210A 211 211A can have both a Link Local IP and a static DHCP supplied IP address at the same time these will not affect each other HTTP The default HTTP port number 80 can be changed to any port within the range 1024 65535 This is useful for e g simple security port mapping HTTPS AXIS 210A 211A only The default HTTPS port number 443 can be changed to any port within the range 1024 65535 HTIPS is used to provide encrypted web browsing NAT Traversal Use NAT traversal when your AXIS 210 210A 211 211A is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTIP traffic to an external HTIP port in the NAT router will be forwarded to the network camera Enable Disable When enabled the AXIS 210 210A 211 211A will attempt to configure port mapping in a NAT router on your network using UPnP Use manually selected NAT router Select this option to manually select a NAT router Enter the IP address for the router in the field provided If a router is not manually specified the AXIS 211A Network Camera will automatica
30. Standards Committee NTSC is the standard format used for televisions in most of North and Central America and Japan NWAY A network protocol that automatically negotiates the highest possible common transmission speed between two devices 60 AXIS 210 210A 211 211A Glossary of Terms PAL Phase Altering Line PAL is the standard format used for televisions in most of the world other than the US Canada and Japan PCM Pulse Code Modulation Analog signal converted directly to a digital Ping A small utility used for sending data packets to network resources to check that they are working and that the network is intact Pre post alarm image The images from immediately before and after an alarm Protocol A special set of rules governing how two entities will communicate Protocols are found at many levels of communication and there are hardware protocols and software protocols Router A device that determines the next network point to which a packet should be forwarded on its way to its final destination A router is often included as part of a network switch see below RTP Real Time Transfer Protocol A transfer protocol designed for delivery of live contents e g MPEG 4 Simplex In simplex operation a network cable or communications channel can only send information in one direction SMTP A common e mail protocol Subnet Mask An IP address consists of two components the network address and
31. When the setup is complete the connection can be tested by clicking the Test button the connection test takes approximately 10 seconds AXIS 210 210A 211 211A Event Configuration 33 Configuring Event Types AXIS a AXIS 210 Network Camera Live View Setup Help COrmumiearons Event Types CH Event Type List gt Basic Configuration gt Video amp Image Hame Status Enabl Priority Trig Sched Actions An Event Type describes gt Live View Config Main Door Active Yes Normal Input ports Fu New Event Inactive Yes Normal Time frame En how and when the Camera Even Soak ala Server Room Inactive Yes Normal Motion det Hu will perform certain actions Event Severs pon Status Exa m p e If somebody passes In en Kate Add triggered Add scheduled Copy Modify Remove front of the camera and a n event that About TOTE aplan se ie eles upload O Output port En Email notification uses motion detection has been con figured to act on this the camera can e g record and save images to an FTP server and or send a notification email to a pre configured email address with a pre configured message Images can be sent as email attachments Triggered Event A Triggered event can be activated by e g e a push button connected to the camera s input port e detected movement in a configured motion detection window e a manually activated action e g from an action button in the web interface e on restar
32. ate Request button When the signed certificate is returned click the Install signed certificate button to import the certificate The properties of any certificate request currently resident in the camera or installed can also be viewed by clicking the Properties button The HTTPS Connection Policy must also be set in the drop down lists to enable HTTPS in the camera For more information please refer to the online help C AXIS 210 210A 211 211A System Options 39 Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock format in the Overlay Images see below New Server Time Select your time zone from the drop down list If you want the server clock to automatically adjust for daylight savings time select the Automatically adjust for daylight saving time changes From the Time Mode section select the preferred method to use for setting the time e Synchronize with computer time sets the time from the clock on your computer e Synchronize with NTP Server the camera will obtain the time from an NTP server every 60 minutes The NTP server s IP address or host name must be specified in the TCP IP Advanced Settings see page 40 e Set manually this option allows you to manually set the time and date Note Note that if using a host name for the NTP server a DNS server must be configured under TCP IP settings See Network TCP IP below Date amp
33. b pages check the Referrals checkbox and enter the IP address or Host name of the computer that hosts the Web pages with the included video stream Several IP addresses host names can be defined and are separated by semicolons This option is only applicable to Motion JPEG video streams 38 AXIS 210 210A 211 211A System Options Notes elf the referrals feature is enabled and you wish to also allow normal access to the Live View page the product s own IP address or host name must be added to the list of allowed referrers eRestricting referrers has no effect on an MPEG 4 video stream To restrict an MPEG 4 stream IP address filtering must be enabled eRestricting referrers is of greatest value when not using IP address filtering If IP address filter ing is used then the allowed referrers are automatically restricted to those allowed IP addresses HTTPS AXIS 210A 211A only The AXIS 210A and the AXIS 211A both support encrypted browsing using HTIPS A self signed certificate can be used until a Certificate Authority issued certificate has been obtained Click the Create self signed Certificate button to install a self signed certificate Although self signed certificates are free and offer some protection true security will only be implemented after the installation of a signed certificate issued by a certificate authority A signed certificate can be obtained from an issuing Certificate Authority by clicking the Create Certific
34. bject types which are selected for use with different viewing clients The supported video object types are e Simple sets the coding type to H 263 as used by e g QuickTime e Advanced Simple sets the coding type to MPEG 4 Part 2 as used by AMC AXIS Media Control When using MPEG 4 it is also possible to control the bit rate which in turn allows the amount of bandwidth usage to be controlled CBR constant bit rate is used to achieve a specific bit rate by varying the quality of the MPEG 4 stream When using VBR variable bit rate the quality of the video stream is kept as constant as possible at the cost of a varying bit rate Notes MPEG 4 is licensed technology The AXIS 210 210A 211 211Aincludes one viewing client license Installing additional unlicensed copies of the viewing client is prohibited To purchase additional licenses contact your Axis reseller eAll clients viewing the MPEG 4 stream must use the same set of coding tools 14 AXIS 210 210A 211 211A Video Streams MPEG 4 protocols and communication methods To deliver live streaming video over IP networks various combinations of transport protocols and broadcast methods are employed e RIP Realtime Transport Protocol is a protocol that allows programs to manage the real time transmission of multimedia data via unicast or multicast e RTSP Real Time Streaming Protocol serves as a control protocol to negotiate which transport protocol to use for the
35. blems reset the unit to its factory default settings in which case a previously saved backup file will be useful for returning the unit to its latest configuration Axis strongly recommends that you do not use this function unless you fully understand the consequences Axis support provides no assistance for customized scripts For more information please visit the Developer pages at www axis com developer Plain Config this function is for the advanced user with previous experience of configuring Axis cameras All parameters can be set and modified from this page Help is available via the links on the standard setup pages AXIS 210 210A 211 211A System Options 45 Resetting to the Factory Default Settings To reset the cameras to the original factory default settings go to the System Options gt Maintenance web page as described in Maintenance on page 43 or use the Control button on the underside of the camera see page 7 as described below Using the Control Button To reset the cameras to the factory default settings using the Control Button 1 Disconnect the power adapter or the network cable if using PoE AXIS 210A AXIS 211 211A only 2 Press and hold the Control button while reconnecting the power 3 Keep the Control button pressed until the Status Indicator color changes to amber this may take up to 15 seconds 4 Release the Control button 5 When the Status Indicator changes to Green which may take up
36. d MPEG 4 The following table show typical frame rates in frames second fps for Motion JPEG and MPEG 4 video streams from the AXIS 210 210A 211 211A Note that these values are guidelines only actual values may vary Motion JPEG settings Frame rates e Viewing in AMC Motion JPEG MPEG 4 e Compression level 30 640x480 MPEG 4 settings SE Ted CT e Compression level 30 e Video Object Type Advanced Simple e GOV length 8 e GOV structure P Note that setting the GOV structure to use I frames only will increase the frame rate at the expense of the bit rate Bandwidth As there are many factors that affect bandwidth it is very difficult to predict the required amounts The settings that affect bandwidth are e the image resolution e the image compression e the frame rate e the MPEG 4 object type e the MPEG 4 GOV structure e the maximum exposure time There are also factors in the monitored scene that will affect the bandwidth These are e the amount of motion e the image s complexity e the lighting conditions For MPEG 4 if there is only limited bandwidth available and if this is more important than the image quality using a constant bit rate CBR is recommended Use a variable bit rate VBR if the image quality needs to be maintained at a higher level If supported on the network consider also using MPEG 4 multicasting as the bandwidth consumption will be much lower AXIS 210 210A
37. e MPEG 4 Image settings e Compression levels 11 Motion JPEG 23 MPEG 4 e Rotation 90 180 270 e Configurable color level brightness contrast white balance exposure control fine tuning of behavior in low light e Overlay capabilities time date text custom image privacy mask AXIS 210A 211A only Image sensor 1 4 Sony Wfine progressive scan RGB CCD Lens e AXIS 210 210A 4 0 mm F2 0 fixed iris horizontal viewing angle 48 focus range 0 mm to infinity CS mount e AXIS 211 211A F1 0 varifocal 3 0 8 0 mm DC iris horizontal viewing angle 27 67 focus range 0 2 m to infinity CS mount Minimum illumination e AXIS 210 210A 3 Lux F2 0 e AXIS 211 211A 0 75 Lux F1 0 Shutter time Electronic Shutter 2 1 12500 seconds Security e Multiple user access levels with password protection e P address filtering e HTTPS encryption AXIS 210A 211A only Users e 20 simultaneous viewers for Motion JPEG and or unicast MPEG 4 Pitta eneposive nen sng PEO mest Alarm and event management e Built in multi window motion detection external I O triggered and scheduled events with several notification options e Event notification via TCP email HTTP and external output e Image upload via FIP email and HTTP e Pre post alarm buffers AXIS 210 211 1 2 MB up to 40 sec 320x240 video at 4 fps AXIS 210A 211A 9 MB up to 5 min 320x240 video at 4 fps Connectors e Ethernet 10BaseT 100BaseTX RJ 45 e Terminal bloc
38. e MPEG 4 format Only certain IP addresses and port numbers should be used for these streams For more information please see the online help Ports t Devices I O Ports the pinout interface support and the control and monitoring functions provided by this connector are described in The I O Terminal Connector on page 46 LED Settings The Status indicator LED on the front of the camera can be set to flash at a configurable interval or to not light up at all whenever the unit is accessed For a listing of all LED behavior see page 8 or the online help Note The LED does not flash when the stream is retrieved using MPEG 4 multicast Maintenance e Restart The camera is restarted without changing any of the settings Use this method if the unit is not behaving as expected e Restore The unit is restarted and most current settings are reset to factory default val ues The settings that will not be reset are as follows e the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time e Default The default button should be used with caution Pressing this will return all of the camera s settings including the IP address to the factory default values Upgrade Server See Upgrading the Firmware on page 48 Backup To take a backup of all of the parameters and any user defined scripts click this button If necessary it will then be possible to return to the pr
39. e Zoom puller AXIS 211 211A in the setup tools open the Focus Tele wide adjustment page Set the DC Iris to Disabled and click Focus puller Save Unscrew the zoom puller on the lens by turning it anti clockwise Adjust the zoom setting as required Re tighten the zoom puller Unscrew the focus puller on the lens Adjust the focus as required Re tighten the focus puller From the Focus adjustment page set the DC Iris to Enabled and click Save Note The DC Iris should always be disabled while focusing the camera This opens the iris to its maximum which gives the smallest depth of field and thus the best conditions for correct focusing When the focus is set with this method it will then be maintained in any light conditions AXIS 210 210A 211 211A Accessing the Camera 11 The Live View Page Depending on whether or not the Live View page has been customized the buttons described below may or may not be visible View size To resize the video image click the View Size buttons half size x 2 e eo full size x1 x2 or x4 Note that this does not change the video image s resolution but simply how it is displayed Changing the View size is not available in Sequence Mode video format The Video Format drop down list allows the video format on the Live View motion pes page to be temporarily changed The Output buttons control the con Pulse click this button to activate the output directly from the
40. e installation of unlicensed copies Further decoder licenses can be purchased from your Axis dealer See also AXIS Media Control on page 23 Default Viewer for Motion JPEG Select the appropriate radio button to define the method for viewing moving video images depending on your browser and settings Please see the online help for more information AXIS 210 210A 211 211A Live View Config 31 HTML Examples You can add live video from the cameras to your own web site The camera can transmit a Motion JPEG or unicast MPEG 4 stream to up to 20 simultaneous connections although an administrator can restrict this to fewer If multicast MPEG 4 is used the video stream will be available to an unlimited number of viewers connected to the parts of the network where multicast is enabled Please note that a separate MPEG 4 license is required for each viewer Enter the Video Format Image Type Image size and other settings to suit your Web page and click Update The camera then generates the required source code for your configuration Copy this code and paste it into your own Web page code External Video The cameras can also display video images from other Axis network cameras and video servers directly on the Live View page These are known as External Video sources These external video sources are available from the drop down list on the Live View page Click the Add button to open the External Video Source Setup dialog which i
41. e request from another the server dB Decibels A unit to measure sound level changes A 3dB change is the smallest level change we can hear A 3dB change is actually twice or half the audio power level A gain of OdB will leave the signal level unchanged DC Iris This special type of iris is electrically controlled by the Axis camera to automatically regulate the amount of light allowed to enter DNS The Domain Name System DNS locates and translates Internet domain names into IP Internet Protocol addresses Ethernet A widely used networking standard ETRAX Axis own microprocessor Firewall A virtual barrier between a LAN Local Area Network and other networks e g the Internet FTP File Transfer Protocol Used for the simple transfer of files to and from an FTP server Full duplex Transmission of data e g audio in two directions simultaneously G 711 G 711 is the international standard for encoding telephone audio on 64 kBit s channel It is a pulse code modulation PCM scheme operating at 8 kHz sample rate G 726 Frequently used speech compression algorithm in telecommunications due to its high perceived speech quality and low resource requirements Half duplex A half duplex link can communicate in only one direction at a time Two way communication is possible but not simultaneously Walkie talkies and CB radios mimic this behavior in that you cannot hear the other person if you are talk
42. ected in parallel with the PS K power connector this pin provides an auxiliary connector for mains power to the unit If the unit is powered via this pin a fuse should be used rating 1A Slow This pin can also be used to power auxiliary equipment max 100mA but note that this is not possible when the AXIS 210A AXIS 211 211A is powered by PoE AXIS 210 210A 211 211A The 1 0 Terminal Connector 47 Connect input output devices to the terminal connector as follows 1 Loosen the corresponding screw on top of the pin see above for the correct pin to use 2 Push the cable into the connector and secure it by fastening the screw 3 Once devices are connected connect the terminal connector to the camera making sure that all cables are securely fastened Schematic Diagram Terminal Connectors e g doorbell 48 AXIS 210 210A 211 211A Troubleshooting Troubleshooting Checking the Firmware One of your first actions when troubleshooting a problem should be to check the currently installed firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in your camera can be seen on the page Setup Basic Configuration Upgrading the Firmware Firmware is software that determines the functionality of the camera When you upgrade the firmware with a file from the Axis Web site your camera will receive the latest available functionality Always read the up
43. efault value Medium to High Medium to High Examples e Avoid triggering on small objects in the video image by setting the object size level to high e To reduce the number of triggers if there is a lot of movement during a short period of time select a high history level e To only detect flashing light low sensitivity can be selected In other cases a high sensitivity level is recommended Port Status Under Event Configuration Port Status there is a list showing the status for the cameras s input and output This is for the benefit of Operators who have no access to the System Options section Example If the Normal state for a push button connected to an input is set to Open circuit as long as the but ton is not pushed the state is inactive If the button is pushed the state of the input changes to active AXIS 210 210A 211 211A System Options 37 System Options Security User access control is enabled by default when the administrator sets the root password on first access An administrator can set up other users by giving these user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page as described below Users the user list displays the authorized users and user groups levels Provides the lowest level of access which only allows access to the Live View page Operator An operator can view the Live View page create and modify e
44. eo streams simultaneously Frame rate and bandwidth affected e Heavy usage of event settings affects the camera s CPU load Frame rate affected e Enabled motion detection Frame rate and bandwidth affected e Heavy network utilization due to poor infrastructure Bandwidth affected e Viewing on poorly performing client PC s lowers perceived performance Frame rate affected Optimizing your system To see the bandwidth and frame rate currently required by the video stream the AXIS 210 210A 211 211A provides a tool that can be used to display these values directly in the video image To do this special format strings are added as part of a text overlay Simply add r average frame rate in fps and or b average bandwidth in kbps to the overlay IV Include date M Include tir I Include text er sb Overlay Settings Indude overlay image at the coordinates For detailed instructions please see the online help for Video amp Image Overlay Settings and the help for File Naming amp Date Time Formats Important eThe figures displayed here are the values as delivered by the camera If other restrictions are currently in force e g bandwidth limitation these values might not correspond to those actu ally received by the client eFor Motion JPEG these values will be accurate as long as no frame rate limit has been specified 58 AXIS 210 210A 211 211A Technical Specifications Frame rates Motion JPEG an
45. er see Technical Specifications on page 54 Accessing the Setup tools Follow the instructions below to access the Setup Tools from a browser 1 Start your browser and enter Live view AXIS 211 Network Camera E B x the IP address or host name File Edit View Favorites Tools Help of the cameras in the 5s 9 diE S B E location address field Address http 192 168 0 125 2 The Live View page is now displayed Click Setup to display the Setup tools Setup tools AXIS A AXIS 211A Network Camera Live View ES Help Basic Configuration Basic Configuration Instructions Before using the AXIS 2114 Network Camera there are certain settings that should be 1 Users made most of which require Administrator access privileges To quickly access these 2 TCP IP settings use the numbered shortcuts to the left All the settings are also available fram 3 Date amp Time the standard setup links in the menu 4 Video amp Image Focus adjustment is best performed from the shortcut shown here although the DC Iris B5 Focus setting is also available fram the Advanced Image settings 6 Audio Mote that the only required setting is the IP address which is set an the TCP IP page All other settings are optianal Please see the online help for more information t Video amp Image t Audio Firmware version 4 30 t Live Yiew Config Event Confiquration t System Options About AXIS 210 210A 211 211
46. er Toolbar 12 Audio 24 Audio input 25 Audio mode 24 Audio output 26 Auxiliary Power 46 AXIS Media Control 23 25 B Backup 43 Bandwidth 13 58 Bit rate 13 Buffer Size 34 Buffers 34 C CGI links 30 Constant bit rate 13 Control Button 8 45 Custom settings 28 D Date amp Time 39 DC Power 46 Default Viewer 30 DNS Configuration 40 DNS Server 40 Domain Name 40 E Emergency Recovery 49 AXIS 210 210A 211 211A Index 61 Event Servers 32 Event Types 33 Events 32 External Video 31 External Video Source 11 F Factory Default Settings 45 Frame rate 20 FIP Server 32 Full duplex 6 24 25 H Half duplex 6 24 25 Host Name 40 HTML Examples 31 HTTP API 30 HTTP Server 32 HTTP API 17 I O Ports 43 I O Terminal Block 7 46 Include Windows 35 Input 46 IP Address Filtering 37 L Live View 11 18 Live View Config 28 Logs amp Reports 44 M Motion Detection 35 Motion JPEG 13 16 MPEG 4 5 13 16 MPEG 4 protocols 14 Multicasting 14 N Network Connector 8 Network Settings 39 NTP Server 39 62 AXIS 210 210A 211 211A Index O Other MPEG 4 clients 16 Output 46 Output Buttons 30 Output buttons 11 Own home page 29 Own web files 29 P Pinout I O connectors 46 Port Status 36 Ports amp Devices 43 Post trigger Buffer 34 Power Connector 7 Pre trigger Buffer 34 Privacy mask 20 Pulse 11 30 Push to talk 25 R Recovery 49 Referrals 37 Restore 43 RTP 14 RTSP 14
47. ernally in the server from the time immediately preceding the trigger Check the box to enable the pre trigger buffer enter the desired length of time and specify the required image frequency Include post trigger buffer contains images from the time immediately after the trigger Configure as for pre trigger Notes ePre trigger and Post trigger buffers will be lost if the connection to the event server fails eThe maximum length of the pre post buffer depends on the video image size and selected frame rate e f the pre or post buffer is too large for the camera s internal memory the frame rate will be reduced and individual images may be missing If this occurs an entry will be created in the unit s log file Continue image upload unbuffered enables the upload of video images for a fixed length of time Specify the length of time for the uploaded recording in seconds minutes or hours or for as long as the trigger is active Finally set the desired image frequency to the maximum the maximum available or to a specified frame rate The frame rate will be the best possible but might not be as high as specified especially if uploading via a slow connection Scheduled Event A Scheduled event can be activated at preset times in a repeating pattern on selected weekdays Configuration example 1 Click Add scheduled on the Event types page 2 Enter a descriptive name for the event e g Scheduled email upload 3 Set the priorit
48. ertain actions The circumstances that start an event E g on a signal from an external device such as a Triggered Event see page 33 e door switch or a motion sensor Scheduled Event see page 34 The circumstances that start an event E g at a pre programmed time Action What occurs when the event triggers E g the upload of images to an FIP server email noti fication etc Event Servers Event Servers are used to receive e g uploaded image files and or notification messages To set up Event server connections in your cameras go to Setup gt Event Configuration gt Event Servers and enter the required information for the required server type FTP Server e Receives uploaded images Descriptive name of your choice Network address IP address or host name User Name and Password for FTP server Upload path e g images Port number Use passive mode if there is a firewall between the camera and FTP server HTTP Server e Receives notification messages Descriptive name of your choice e Receives uploaded images URL IP address or host name User Name and Password for HTTP server Proxy address Proxy port if required Proxy User Name and Password if required TCP Server e Receives notification messages Descriptive name of your choice Network address IP address or host name User Name and Password for TCP server Port number For details on each setting please see the online help available from each web page
49. esolved problems in the FAQ database Search by product category or phrases e report problems to Axis support by logging in to your private support area e visit Axis Support at www axis com techsup Safety Notice Battery Replacement The AXIS 210 210A 211 211A uses a 3 0V CR2032 Lithium battery as the power supply for its internal real time clock RTC Under normal conditions this battery will last for a minimum of 5 years Low battery power affects the operation of the RTC causing it to reset at every power up A log message will appear when the battery needs replacing The battery should not be replaced unless required If the battery does need replacing please observe the following e Danger of Explosion if battery is incorrectly replaced e Replace only with the same or equivalent battery as recommended by the manufacturer e Dispose of used batteries according to the manufacturer s instructions AXIS 210 210A 211 211A User s Manual Revision 4 0 Part No 25099 July 2005 Copyright Axis Communications AB 2004 2005 AXIS 210 210A 211 211A 3 Contents MOUCHO M m 5 Product re d s RESTRICTED 5 BC tte EEN 6 EE EE E EE eebe 7 EH SHE Calella coaseus ede stoners due du Bader OON RU dumme dE uq EE 9 ACCESS From a BIOWSE date EE eg E AE can IER ERICH e a 9 Setting the Fass WOM de De e EES 10 Accessing the camera from the Internet 000 ccc eee eens 10 Ren r
50. et Dynamic DNS Service can provide your Axis product with its own URL web address which can then be used to access it over the Internet The product can be unregistered from the service at any time To do this click Settings and follow the instructions For more information please refer to the online help Network Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses on your network Obtain DNS server address via DHCP automatically use the DNS server settings provided by the DHCP server Click the View button to see the current settings Use the following DNS server address enter the desired DNS server by specifying the following Domain name enter the domain s to search for the host name used by the AXIS 210 210A 211 211A Multiple domains can be separated by semicolons The host name is always the first part of a Fully Qualified Domain Name e g myserver is the host name in the Fully Qualified Domain Name myserver mycompany com where mycompany com is the Domain name DNS servers enter the IP addresses of the primary and secondary DNS servers NTP Configuration The AXIS 210 210A 211 211A can obtain the correct time from an NTP server The address for the NTP server can either be obtained via the DHCP server or it can be entered manually Host Name Configuration The AXIS 210 210A 211 211A can be accessed using a host name instead of an I
51. evious settings if settings are changed and there is unexpected behavior Restore click the Browse button to locate the saved backup file see above and then click the Restore button The settings will be restored to the previous configuration Note Backup and Restore can only be used on the same unit running the same firmware This feature is not intended for the configuration of multiple units or for firmware upgrades 44 AXIS 210 210A 211 211A System Options Support The support overview page provides valuable information on troubleshooting and contact information should you require technical assistance System overview Logs amp Reports when contacting Axis support please be sure to provide a valid Server Report with your query View Information The Log file the Server Report and the Parameter List all provide valuable information for troubleshooting and when contacting Axis support Configuration Log Level for Log Files from the drop down list select the level of information to be added to the Log file Log Level for Email from the drop down list select the level of information to send as email and enter the destination email address Advanced Scripting is an advanced function that provides the means for customizing and using scripts Caution The scripting function is a very powerful tool Improper use may cause unexpected behavior or even loss of contact with the unit If a script does cause pro
52. grade instructions and release notes available with each new release before updating the firmware Note Preconfigured and customized settings will be saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications Always read the instructions and release notes available with each new release before upgrading the firmware 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from the Axis Web site at www axis com techsup 2 Go to Setup System Options Maintenance in the camera s web pages 3 In the Upgrade Server section browse to the desired firmware file on your computer Click Upgrade Upgrade Server Upgrade the AXIS 211 Network Camera with the latest firmware Specify the firmware to upgrade ta Browse and click Upgrade Note Do not disconnect power to the unit during the upgrade The unit restarts automatically after the upgrade has completed 1 10 minutes Notes After starting the upgrade process always wait at least 5 10 minutes before restarting the camera even if you suspect the upgrade has failed eYour dealer reserves the right to charge for any repair attributable to faulty upgrading by the user AXIS 210 210A 211 211A Troubleshooting 49 Emergency Recovery Procedure If power or the network connection to the camera is lost during the upgrade the process
53. gs AXIS 210 210A 211 211A Video and Image settings 23 MPEG 4 Settings Tools for adjusting the MPEG 4 settings and for controlling the video bit rate AXIS a AXIS 211A Network Camera Live View Setup Help t Basic Configuration MPEG 4 Settings Q Client Compatibility Video amp Image Video object type Advanced Simple z Image Overlay Mask ISMA compliant Advanced GOY Settings Camera MPEQG 4 Structure IP e Length s 1 150 Audio Bit Rate Control t Live View Config Maximum bit rate Unlimited Event Configuration C Limited to ERIS Use variable bit rate t System Options constant bit rate RR Target bit rate kbit s Priority hone A View Image Settings View image after saving View Save Reset The MPEG 4 standard provides many different coding tools for various applications in different situations As most MPEG 4 clients do not support all of these tools it is usual to instead define and use subsets for different clients or groups of clients These settings allow you to define the type of viewing client to use Adjusting the maximum bit rate and setting it to variable or constant is a good way of controlling the bandwidth used by the MPEG 4 video stream For more information on these advanced settings please see Video Streams on page 13 and the online help AXIS Media Control The AXIS Media Control AMC is installed automatically the first time the camera is accessed f
54. ick the button Set to default MPEG 4 decoder Check with your network administrator that the multicast addresses used by the AXIS 210 210A 211 211A are valid for your network Check if your router supports multicasting or if the router settings between the client and the server need to be configured The TTL Time To Live value may need to be increased 52 AXIS 210 210A 211 211A Poor rendering of MPEG 4 images Color saturation is different in MPEG 4 and Motion JPEG Troubleshooting Color depth set incorrectly on clients Set to 16 bit or 32 bit color If text overlays are blurred or if there are other rendering problems you may need to enable Advanced Video Rendering This is done on the MPEG 4 tab in the AMC control panel applet Ensure that your graphics card is using the latest device driver The latest drivers can usually be downloaded from the manufacturer s web site If images are degrading try decreasing the GOV length see Advanced Settings on page 1S Modify the settings for your graphics adapter Please see the adapter s documentation for more information The test image does not display as expected Image settings The Power indicator is not constantly lit Faulty power supply Not all settings have an effect on the test image For more information see the help on Image Settings Check that you are using an AXIS PS K power supply The Status and Network indicator LEDs are flashing red rap
55. idly Hardware failure Contact your Axis dealer The Status indicator LED is flashing red and the camera is inaccessible A firmware upgrade has been inter rupted or the firmware has otherwise been damaged Poor quality snapshot images Screen incorrectly configured on your workstation Browser freezes Netscape 7 x or Mozilla 1 4 or later can sometimes freeze on a slow com puter Problems uploading files Limited space Missing images in uploads Overlay is not displayed Incorrect size or location of overlay Motion Detection triggers unexpectedly Changes in luminance No audio AXIS 210A 211A only Incorrect setup Post Content Length in proxy server See the Emergency Recovery Procedure above In Display Properties configure your screen to show at least 65000 colors i e at least 16 bit Using only 16 or 256 colors will produce dithering artifacts in the image Lower the image resolution There is only limited space available for the upload of your own files Try deleting one or more existing files to free up space This can occur when trying to use a larger image buffer than is actually available Try lowering the frame rate or the upload period The overlay may have been positioned incorrectly Refer to the online help for informa tion on the limitations when using image overlays and privacy masks Motion detection is based upon changes in luminance in the image This means that if there
56. ing HTML Hypertext Mark up Language Used widely for authoring documents viewed in web browsers HTTP Hypertext Transfer Protocol The set of rules for exchanging files text images sound video and other files on the World Wide Web Intranet A private network limited to an organization or corporation Usually closed to external traffic IP Internet Protocol See TCP IP IP address A unique number used by a network device to allow it to be identified and found on the network The 32 bit IP address is made up of four groups or quads of decimal digits separated by periods An example of an IP address is 192 168 0 1 ISMA Internet Streaming Media Alliance JPEG A standard image format used widely for photographs Also known as JPG LAN A local area network LAN is a group of computers and associated devices that typically share common resources within a limited geographical area Linux A popular operating system which is open source and practically free of charge Lux A standard unit for the measurement of light where 1 Lux equals the light emitted from a single candle at a distance of one meter Mbit s Megabits per second A unit for measuring speeds in networks A LAN might run at 10 or 100 Mbit s MPEG 4 A standard video format used for low bandwidth video streams Multicast The same information is sent only once and only to the intended recipients NTSC National Television
57. k for I O 1 alarm input 1 output alternative power connection e AXIS 210A 211A only 3 5 mm jack for Mic in max 270 mVpp or Line mono input max 3 2 Vpp 3 5 mm jack for Line mono output max 3 0 Vpp to active speaker AXIS 210 210A 211 211A Technical Specifications 55 Processors memory clock Operating conditions Audio AXIS 210A 211A Installation management and maintenance Video access from Web browser Minimum web browsing requirements e CPU ETRAX 100LX 32bit e Video processing and compression ARTPEC 2 e RAM memory 16 MB AXIS 210 211 32 MB AXIS 210A 211A e Flash memory 4 MB AXIS 210 211 8 MB AXIS 210A 211A e Battery backed up real time clock e 7 20V DC max 5W Power over Ethernet IEEE 802 3af power classification Class O AXIS 211 or Class 2 AXIS 210A 211A max 6 49 W e Temperature 5 C to 45 C 41 F to 113 F e Humidity 20 80 RH e Full duplex half duplex simplex or no audio e Encoding formats selected under System Options ADPCM format at 24kbps 8 kHz sampling G 726 select G723 from drop down list ADPCM format at 32kbps 8 kHz sampling G 726 select G721 from drop down list PCM u law format at 64kbps 8 kHz sampling G 711 default e Built in microphone with adjustable input sensitivity low high e External audio input Single 3 5mm input for a mono microphone or line in mono signal left channel is used from a stereo signal e Microphone inpu
58. llowing you to speak and is dimmed when you do not want other clients to receive any audio AXIS 210 210A 211 211A Video Streams 13 Video Streams The AXIS 210 210A 211 211A provides several different image and video formats The type to use depends on your requirements and on the properties of your network The Live View page in the AXIS 210 210A 211 211A provides access to Motion JPEG and MPEG 4 video streams as well as to single JPEG images Other applications and clients can also access these video streams images directly without going via the Live View page Video Stream Types Motion JPEG This format uses standard JPEG still images in the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but also provides excellent image quality and access to each and every individual image contained in the stream Note also that multiple clients accessing Motion JPEG streams can use different image settings MPEG 4 This is a video compression standard that makes good use of bandwidth and which can provide high quality video streams at less than 1 Mbit s The MPEG 4 standard provides scope for a large range of different coding tools for use by various applications in different situations and the AXIS 210 210A 211 211A provides certain subsets of these tools These are represented as Video o
59. lly search for NAT routers on your network If more than one router is found the default router will be selected Alternative HTTP port Select this option to manually define an external HTIP port Enter the port number in the field provided If no port is entered here a port number will automatically be selected when NAT traversal is enabled For more information please see the online help RTSP The RTSP protocol allows a connecting client to start an MPEG 4 stream Enter the RTSP port number to use The default setting is 554 42 AXIS 210 210A 211 211A System Options Network Traffic The default setting is Auto negotiate which means that the correct speed is automatically selected If necessary you can set the connection speed by selecting it from the drop down list Maximum bandwidth Specify in Mbit s or kbit s the maximum bandwidth the AXIS 210 210A 211 211A will be allowed to use on your network This is a useful function when connecting the camera to busy or heavily loaded networks The default setting is Unlimited Note When using MPEG 4 as the video format remember that setting a maximum bandwidth value here may create problems for individual video streams if the maximum value is less than the sum of the bit rates set for the video streams For more information please see the online help Network SOCKS SOCKS is a network proxy protocol The cameras can be configured to use a SOCKS server to reach ne
60. n Video format Note When using MPEG 4 as video format the default viewer is AXIS Media Control AMC with Internet Explorer AMC Settings The other settings on this page concern which other features to include e g buttons and links See page 29 for more information M show viewer toolbar M Enable MPEG 4 decoder installation Default Viewer for Motion JPEG in Internet Explorer for Windows Viewer ame Activex C Java applet C still image Default Viewer for Motion JPEG in Other Browsers C still image Viewer G server push Save Reset Use custom settings E Live View Config Custom Settings AXIS 211 Network Camera Microsoft Internet Explorer Custom Settings d Upload Qwn Web Files To upload or remove your own web files ck Upload Remove administrator only Modify the Axis Look Default C Own white sl Adjust the settings under Modify the Axis look to change the background Background color picture banner colors etc m oy e DEER Background picture None C own ml C External Bep S To use your own file for e g Banner None Cow E C etema he SS a banner first upload it see seal Si ons Com ef 8 H Logo None Default C own iiri z C External Beez o the following page or select Logo link C None Default C own http External and enter the path Title Crone default C own Title text above image Description C None Default C own Description
61. n Press this button to install using the AXIS Internet Dynamic DNS Service see page 11 or to restore the factory default settings as described in Resetting to the Factory Default Settings on page 45 LED Indicators After completion of the startup and self test routines the multi colored Network Status and Power LED indicators flash as follows Gen Steady for conection t0100 Mits network Flashes for network actviy RM ses rapid red together with the Status indicator for hardware enor uie mee whenever the camera is accessed See the online help for more information When configured for no flash on camera access Amber Shows steady amber during reset to factory default or when restoring settings Slow flash for failed upgrade see Emergency Recovery Procedure on page 49 Rapid flash together with the Network indicator for hardware error Normal operation Flashes green amber during firmware upgrade AXIS 210 210A 211 211A Accessing the Camera Accessing the Camera Follow the instructions in the AXIS 210 210A 211 211A Installation Guide to install your camera The cameras can be accessed with most standard operating systems and browsers The recommended browser is Internet Explorer with Windows and Mozilla with other operating systems See also the Technical Specifications on page 49 Note To view streaming video in Microsoft Internet Explorer you must set your browser to allow the AXIS Media C
62. n correctly in the text field click the Upload button All uploaded files are shown in the list in the lower section of this dialog To remove a file check the box provided next to it and then click the Remove button Note To use your own logo in the camera s web pages this must be added as a gif file and the file name must be in lower case E g mylogo gif Own home page From Live View Layout select the radio button Use custom settings and click Configure Check the box Use own home page at the bottom of this dialog To use a previously uploaded web page see above as the default home page select the page from the drop down list and click OK User defined Links Enter a descriptive name and enter the URL in the provided field AXIS AXIS 211 Network Camera Example OOOO Mensk 1 Check Show Custom Link 1 2 Enter a descriptive name e g My Website 3 Check the radio button for web link 4 Enter the web link e g Ec SAUL http www example com 5 Click Save My Website This link will then be shown on the Live View page and will open the specified website 30 AXIS 210 210A 211 211A Live View Config User defined CGI links can be used to issue advanced commands via the Axis HTTP API For more information see the Developer pages at www axis com developer Action Buttons The manual trigger buttons can be used to manually trigger and stop an event from the Live View page See Event Configura
63. nnected to the camera will play audio but no audio will be transmitted from the camera to other web clients This could be used to e g provide spoken instructions to a person seen in the camera This mode requires you to use the push to talk button Simplex AXIS 210A 211A microphone only mode transmits audio only from the AXIS 210A 211A to web clients It will not receive audio from any other web clients This can be used in remote monitoring web attractions etc to provide live audio as well as video of a monitored situation When using half duplex the Send the sound from the active client to all other clients option transmits the audio signal from the client that is talking to all the other clients Audio Input Audio from an external microphone or a line source can be connected to the Line Mic in jack of the AXIS 210A 211A The audio source can be set to Internal Microphone External Microphone or Line If you are using a microphone the input sensitivity can be set to High or Low See Technical Specifications on page 54 for the exact maximum levels The Enable microphone power option provides DC power for an external microphone If using a small electret condenser microphone such as a clip on mic or a PC microphone this option needs to be enabled To use a high impedance dynamic microphone DC power should not be enabled DC power will not harm the microphone but if you are uncertain try switching it off and on The default val
64. on 22 AXIS 210 210A 211 211A Video and Image settings Advanced Settings These pages provide various settings for fine tuning the video image Note that the advanced settings available depend on the camera model Camera Settings AXIS a AXIS 211A Network Camera Live View Setup Help Basic Configuration Camera Settings Q Lighting Conditions Video amp Image white balance Automatic Image Overlay Mask Exposure contral Automatic aj 7 Advanced DC Iriz enabled z Camera MPEG 4 The DZ Iris should be set to Disabled when adjusting the focus Set to enabled at all other times unless using a lens without a DC Iris To make focus adjustment easier open a new image window by clicking the View button k Audio Low Light Behavior k Live View Config Priority Prioritize framerate z Max exposure time 1 6 E k Event Configuration Max gain 36 EM de System Options View Image Settings About View image after saving View Save Reset To compensate for the lighting conditions the white balance and exposure control can be adjusted If available DC Iris should always be enabled except during focusing or when using a non DC Iris lens The settings for Low light behavior determine how the cameras will behave at low light levels These settings all affect video image quality and are basically a measure of how much noise to allow in the video images Please see the online help for further instructions on these settin
65. ontrol AMC to be installed on your computer The first time an MPEG 4 video stream is accessed AMC also installs an MPEG 4 decoder for viewing the video streams As a license is required for each instance of the decoder the product administrator may have disabled the installation See page 23 for more informa tion If your workstation restricts the use of additional software components the cameras can be config ured to use a Java applet for updating JPEG images See the online help for more information Access From a Browser l 2 Start a browser e g Internet Explorer Mozilla Enter the IP address or host name e Live view AXIS 211 Network Camera of the cameras in the File Edit View Favorites Tools Help Location Address field of your e Quaolammedgn aa browser abres weins zeg d If this is the first time the camera is accessed see Setting the Password on page 10 Otherwise enter your user name and password as set by the administrator 4 The camera s Live View page is now displayed in your browser AXISA AXIS 211 Network Camera Live View Setup Help Video format QOQO Ins Note The layout of the live view page in the cameras may have been customized to meet specific requirements Consequently some of the examples and functions featured here may differ from those displayed on your own Live View page 9 10 AXIS 210 210A 211 211A Accessing the Camera Setting the Password AXIS
66. oor housings for installation outdoors or in adverse indoor not included environments Power over Ethernet midspans e AXIS 292 Network Video Decoder e AXIS MPEG 4 Decoder 10 user license pack Available applications e AXIS Camera Station Surveillance application for viewing recording and not included archiving up to 25 cameras e AXIS Camera Recorder Surveillance application for viewing and recording up to 16 cameras e AXIS Camera Explorer Basic software for viewing and manual recording e See www axis com partner adp_partners htm for more software applications via partners AXIS 210 210A 211 211A Technical Specifications General performance considerations When setting up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some will affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider e High image resolutions and or lower compression levels result in larger images Bandwidth affected e Access by large numbers of Motion JPEG and or unicast MPEG 4 clients Band width affected e Simultaneous viewing of different streams resolution compression etc by dif ferent clients Frame rate and bandwidth affected e Accessing both Motion JPEG and MPEG 4 vid
67. r HTTP The video and audio streams are not synchronized when using Motion JPEG so the streams may be slightly out of sync The latency in any stream should be low but this will depend on the network infrastructure Using MPEG 4 When using MPEG 4 audio is streamed using the same protocol as the video stream When audio is transmitted using MPEG 4 the AXIS 210A 211A sends synchronization information along with the streams to the client performing the synchronization Note Audio is streamed from the client to the server over HTTP when using Motion JPEG and MPEG 4 AXIS 210 210A 211 211A Video Streams 17 Accessing the Audio Streams In addition to accessing audio in the Live View page using AMC audio from the AXIS 210A 211A can also be accessed in the following ways HTTP API You can read about accessing audio for the other protocols through the HTTP API at http www axis com techsup QuickTime Windows Media Player It is possible to use QuickTime and Windows Media Player to listen to the audio stream using the same methods to access video streams 18 AXIS 210 210A 211 211A Setup Tools Setup Tools This section describes how to configure the cameras and is intended for product Administrators who have unrestricted access to all the Setup tools and Operators who have access to the settings for Video amp Image Audio Live View Config and Event Configuration The cameras is configured under Setup from a standard brows
68. r local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material Trademark Acknowledgments Boa Ethernet Internet Explorer Linux Microsoft Mozilla Netscape Navigator 0S 2 UNIX Windows WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Axis Communications AB is independent of Sun Microsystems Inc UPnP is a certification mark of the UPnP Implementers Corporation Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can e download user documentation and firmware updates e find answers to r
69. rk bands or flickering in image Video image problems MPEG 4 Lower frame rate than expected No MPEG 4 displayed in the client No multicast MPEG 4 displayed in the client Multicast MPEG 4 only accessible by local clients AXIS 210 210A 211 211A Troubleshooting 51 To enable the updating of video images in Microsoft Internet Explorer set your browser to allow ActiveX controls Also make sure that AXIS Media Control AMC component is installed on your workstation Configure your camera to use a Java applet for updating the video images under Live View Config Layout Default Viewer for Internet Explorer See the online help for more information Check the video image settings See the online help on Video and Image Settings This can occur when trying to use a larger image buffer than is actually available Try lowering the frame rate or the upload period Configuring e g pre buffers motion detection high resolution images high frame rates etc will reduce the performance of the camera Poor performance may be caused by e g heavy network traffic multiple users accessing the unit low performance clients use of features such as Motion Detection Event han dling Image rotation other than 180 degrees When using the camera in locations lit by fluorescent lighting check in the advanced image settings that the Exposure control is set to Flicker free Disable the DC Iris lens AXIS 211 211A only in the settings
70. rom a browser The AMC control panel can be opened by right clicking on the video image in the Live View web page The AMC control panel can be used to configure various video and audio settings such as push to talk Please see the readme file included in the tool for more information 24 Y AXIS 210 210A 211 211A Audio AXIS 210A 211A only Audio AXIS 210A 211A only The AXIS 210A 211A can transmit audio to other clients using an external microphone and can play audio received from other clients by attaching a speaker The Setup page for the AXIS 210A 211A has an additional menu item called Audio which allows different audio configurations to be set up e g full duplex half duplex and simplex Note The speaker attached to the audio output of the AXIS 210A 211A must have a built in amplifier e g some PC speakers Client PC nS ae SL E A AXIS 210A 211A AXIS 210A 211A bed JV Ah An example of a network using AXIS 210A 211A cameras to transmit audio and video across the network Audio Settings This section describes how to configure the basic audio settings for the AXIS 210A 211A e g set the communication mode and adjust the sound levels in the microphone and speaker connected to the camera Enable Audio Check this box to enable audio in the AXIS 210A 211A Audio Channels There are two mono audio channels between the AXIS 210A 211A and other clients one for receiving audio
71. s used to make all the necessary settings Enter the IP address or host name of the external video source you wish to add Depending on the external source then select either MPEG 2 MPEG 4 or Motion JPEG as the type of video stream to receive Example of a path to an external video source http 192 168 0 125 axis cgi mjpeg video cgi Sequence Mode The Live View page can be configured to rotate through the internal and selected external video sources in order or randomly Select the desired video sources and enter the time in seconds to display each source up to 59 minutes Click Save The Sequence buttons will appear on the Live View page to enable the viewer to start and stop the sequence mode Please see the online help for more information 32 AXIS 210 210A 211 211A Event Configuration Event Configuration An event in the camera is when an Event Type is activated and causes certain actions to be performed The event type is the set of parameters or conditions that specifies how and when which actions will be performed A common event type is when the camera uploads images when an alarm occurs Many event types use an Event Server to e g upload images to This section describes how to set up event servers and event types i e how to configure the cameras to perform certain actions when events e g alarms occur Definitions Event type A set of parameters describing how and when the camera will perform c
72. se canceller attenuation results in deterioration in sound quality To adjust the threshold and attenuation to an optimum level change the levels and then listen to the result repeating as necessary 28 AXIS 210 210A 211 211A Live View Config Live View Config These are the tools for deciding the layout of the camera s Live View page The layout can be set in 3 ways AXIS a AXIS 211 Network Camera Use Axis look Pd C Use custom settings em User Defined Links Live View Setup Help Basic Configuration Live View Layout gt Video amp Image v Live View Config Layout HTML Examples e Use Axis look the layout is ee PE ENE M unchanged delia a Name custom link 1 URL http 7 Show custom link 2 Use as c cgi link C web link e Use custom settings modify the Event Configuration wee Eurem imez wer ad Y i System Options Show custom link 3 Use as cgi lin web lin default Live View page with your on a d own colors images etc Click the show custom link 4 Lise as c cgi link C web link Name custom link 4 URL tps Configure button and see below Action Buttons show manual trigger button e Own Home Page Use your own custom page as the default web page Click the Configure button and see the following page M show snapshot button Output Buttons Output 1 Soe x Default ideo Format in Internet Explorer for Windows Motion JPEG zi M Show video format selectio
73. t reboot after e g power loss How to set up a triggered event This example describes how to set up the camera to upload images when e g the main door is opened 1 Click Add triggered on the Event types page 2 Enter a descriptive name for the event e g Main door open 3 Set the priority High Normal or Low see the online help 4 Set the Respond to Trigger parameters for when the event will be active e g only after office hours 5 Select the trigger alternative from the Triggered by drop down list e g select Input ports for a sensor connected to the door 6 Set the When Triggered parameters i e define what the camera will do if the main door is opened e g upload images to an FTP server 7 Click OK to save the Event in the Event Types list Please see the online help O for descriptions of each available option Note Up to 10 event types can be configured in the cameras and up to 3 of these can be configured to upload images 34 AXIS 210 210A 211 211A Event Configuration Pre trigger and Post trigger buffers This function is very useful when checking to see what happened immediately before and or after a trigger e g 30 seconds before and or after a door was opened Check the Upload images checkbox under Event Types gt Add Triggered gt Triggered by to expand the web page with the available options All uploaded images are JPEG images Include pre trigger buffer images stored int
74. t sensitivity High max 38 dBu 28 mVpp Low max 18 dBu 277 mVpp e Line input max 3 2 dBu 3 2 Vpp e DC power through input connector for external microphones supported e Audio output line level connects to PA system or active speaker with built in amplifier Headphones can also be connected A stereo connector must be used for the audio out e Audio output max 3 0 Vpp 2 7dBu e Audio output impedance min 32 ohm e Installation tool on CD web based configuration e Configuration backup and restore e SNMP support AXIS 210A 211A only e Firmware upgrades over HTTP or FIP firmware available at www axis com e Camera live view e Sequence tour capability for up to 20 Axis cameras e Customizable HTML pages e Pentium Ill CPU 500 MHz or higher or equivalent AMD e 128 MB RAM e AGP graphic card Direct Draw 32 MB RAM e Windows XP 2000 NT4 0 ME or 98 Motion JPEG only e DirectX 9 0 or later e Internet Explorer 5 x or later For other operating systems and browsers see www axis com techsup 56 AXIS 210 210A 211 211A Technical Specifications Item Specification System integration support e Powerful API for software integration available at www avis Com e Event trigger data in video stream e AXIS Media Control SDK e Embedded scripting support e Watchdog secures continuous operation can be monitored by other systems via event notification e Embedded operating system Linux 2 4 Supported protocols IP
75. te W 10 Te LIVE VIEW Tad sous iR SOR ACER daha ee eae he a uir dp een aad ib 11 EE CERERI ETE ETT yee es eee ae eae E ge 13 Video Siream RE EE 13 MPEG 4 protocols and communication methods 00 cece eee eens 14 How to stream MPEG 4 ae Age ege ea mend EE 14 The AXIS Media Control 0 0 ccc ee III 15 Other methods of accessing the video stream 15 Audio Stream Types AXIS 210A 211A on 16 Sia N00 a ee ee EE ee ee 18 ACCESSING the Serup PODIS enee e b E que Eier quiam E ded Ua R ORA MS 18 Video ana Image settings exar vos aeg nianus iren d qua E heehee nt rnesa ns cdand kane shawd 19 Image gie 19 Overlay Mask Setting uice a acto dicite ri REAPER ORT HER RI RE arde aba 20 Advanced SEPIUS auos sca vorm owen decem ME See deen ese 22 AXIS Media Control usua oramus dotar xd HOC cee ee dane ar Geena Ree bad 23 Audio AXIS 210A 211A on 24 AUdO SENS ere SE Se EE EES 24 Advanced A dio Settings uxo Patri e cr euer M Mos send dba ace Xon acE a 26 EUIS ES M 28 VU EXAM OCS i zs hate a teens beeen Sas Mee qd ud 31 extemal VIGGO EEN 31 DEO nd EM ees 31 Event Ree elt Ce EE ER ENEE EE EE 32 Configuring Event Types uou arai ends a esser discs Un nara D ac d to PR na ax 33 Motion Detection ccc ce RR RR RR RR 35 4 AXIS 210 210A 211 211A gol WT oe 36 v cue RETPHPCTT 37 lj P 37
76. tem Options Support Overview The server report contains important information about the server and its software as well as a list of the current parameters The Log file is available from Setup gt System Options gt Logs amp Reports The Log file records events in the unit since the last system restart and can be a useful diagnostic tool when troubleshooting 50 AXIS 210 210A 211 211A Troubleshooting Symptoms Possible Causes and Remedial Actions Problems setting the IP address When using ARP Ping The camera is located on a different subnet The IP address is being used by another device Possible IP address conflict with another device on the same subnet Try the installation again The IP address must be set within two minutes after power has been applied to the camera Ensure the Ping length is set to 408 See the Installation Guide If the IP address intended for the camera and the IP address of your computer are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an appropriate IP address Disconnect the camera from the network Run the Ping command In a Command DOS window type ping and the IP address of the unit If you receive Reply from IP address gt bytes 32 time 10 ms this means that the IP address may already be in use by another device on your network You must obtain a new IP address and reinstall the unit If
77. text below image to the file M show setup link Caution Unchecking the box for Show setup fink will remove the setup link from the product s Home Page The Setup Tools will then only be accessible by entering the full setup address into the address URL field of a browser The setup address for this product is http 10 84 146 5 operator basic shtml Preview Note that unchecking the box for Show setup link will remove the setup link from the camera s Home Page The setup tools will then only be accessible by entering the full setup address into the address URL field of a browser i e http lt IP address operator basic shtml Preview the page before saving Own Home Page IT use own home page OK Cancel AXIS 210 210A 211 211A Live View Config 29 Upload Own Web Files Your own background pictures banners and logos can either be located externally on e g a network server or they can be uploaded to the AXIS 210 210A 211 211A itself Once uploaded files are shown in the drop down lists for Own file Follow these instructions to upload a file 1 Click the Upload Remove button in the Custom settings dialog 2 Enter the path to the file e g a file located on your computer or click the Browse button 3 Select the user level for the uploaded file Setting the user access level means that you have complete control over which pages can be viewed by which users 4 When the path is show
78. tion Port Status gt System Options About Activity View All Windows C View Selected Window Configuring Motion Detection 1 Click Motion Detection in the Event Configuration menu 2 Click the Configure Included Window radio button 3 Click New 4 Enter a descriptive name under Window name 5 Adjust the size drag the bottom right hand corner and position click on the text at the top and drag to the desired position 6 Adjust the Object size History and Sensitivity profile sliders see table below for details Any detected motion within an active window is then indicated by red peaks in the Activity window the active window has a red frame 7 Click Save To exclude parts of the Include window click the Configure Excluded Windows button and position the Exclude window as required within the Include window 36 AXIS 210 210A 211 211A Event Configuration Please see the online help Q for descriptions of each available option High level Only very large objects An object that appears in the region will Ordinary colored objects on ordinary trigger motion detection trigger the motion detection for a long backgrounds will trigger the motion period detection Low level Even very small objects An object that appears in the region will Only very bright objects on a dark back trigger motion detection trigger motion detection for only a very ground will trigger motion detection short period D
79. tion on page 32 Enabling the display of the Snapshot button allows users to save a snapshot from the video stream by clicking the button This button is mainly intended for use with browsers other than Internet Explorer or when otherwise not using AXIS Media Control AMC to view the video stream AMC an ActiveX control for Internet Explorer provides its own snapshot button Output Buttons These buttons can then be used to manually activate the output from the Live View page e g to switch a light on and off There are 2 options for how the output is activated e The Pulse button activates the output for a defined period e Active Inactive displays 2 buttons one for each action on off Default Video Format in Internet Explorer for Windows Select the default format to use on the Live View page Checking the box for Show video format selection displays a drop down list on the Live View page allowing you to temporarily change the format When using MPEG 4 as the video format the default viewer is AXIS Media Control with Internet Explorer Note It is also possible to view Motion JPEG when MPEG 4 is chosen as default and vice versa AMC AXIS Media Control Settings Checking the Show viewer toolbar box displays the AMC toolbar under the video stream By checking the Enable MPEG 4 decoder installation box it is also possible for the Administrator to enable or disable the installation of the MPEG 4 decoder This is used to prevent th
80. tworks on the other side of a firewall proxy server This functionality is useful if the camera is located on a local network behind a firewall but notifications uploads alarms etc need to be sent to a destination outside the local network e g to the Internet Network SMTP email Enter the host names or addresses for your primary and secondary mail servers in the fields provided to enable the sending of event and error email messages from the camera to predefined addresses via SMTP Network SNMP AXIS 210A 211A only The Simple Network Management Protocol SNMP allows the remote management of network devices Select the version of SNMP to use depending on the level of security required HTIPS should be enabled when setting the password for SNMPv3 Network UPnP The cameras includes support for UPnP which is enabled by default If also enabled on your computer the camera will automatically be detected and a new icon will be added to My Network Places Note UPnP must also be enabled on your Windows XP or ME computer To do this open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows Components and open the Networking Services section Click Details and then select UPnP as the service to add AXIS 210 210A 211 211A System Options 43 Network RTP MPEG 4 These settings are for the IP addresses port numbers and Time To Live values to use for media streams in th
81. ue is DC power enabled To use a professional microphone requiring 48V phantom power you need an external power supply and must use a balanced unbalanced converter audio transformer in between 25 26 AXIS 210 210A 211 211A Audio AXIS 210A 211A only If there are problems with the sound input being too low or high adjust the input gain for the microphone attached to the AXIS 210A 211A Audio Output If the sound from the speaker is too low or high adjust the output gain for the active speaker attached to the AXIS 210A 211A When satisfied with the settings click Save or click Reset to revert to the previously saved settings Advanced Audio Settings The Audio Quality Settings allow you to fine tune the internal or external microphone connected to the AXIS 210A 211A to suit your environment AXIS a AXIS 211A Network Camera Live View Setup Help Advanced Audio o Audio Quality Settings t Basic Configuration t Video amp Image M Enable speech filter Audio Advanced Iv Enable echo cancellation Moise canceller threshold value Low Moise canceller attenuation el dB Event Configuration o Save _ Reset t System Options t Live View Config About Enable speech filter improves the sound quality when the microphone is placed close to the person talking and can also help reduce background noise The filter cuts the lowest and the highest frequencies The bypass frequency range is approximately 25
82. ut gain for the microphone and the output gain for the speaker to adjust the audio levels on the Audio Settings page Poor audio quality Too many users Too many users clients connecting to the AXIS 210A 211A may affect the sound quality adversely Try limiting the number of clients allowed to connect on the Audio Settings page User too close to microphone Enable the speech filter in Audio Advanced Settings Feedback from speaker Enable the echo cancellation filter in Audio Advanced Settings Background noise Adjust the noise cancellation threshold and attenuation to reduce background noise levels in Audio Advanced Settings CPU overloaded Reduce the number of listeners and viewers and decrease the image resolution and com pression For additional assistance please contact your reseller or see the support pages on the Axis Website at www axis com techsup 54 AXIS 210 210A 211 211A Technical Specifications Technical Specifications e AXIS 210 e AXIS 210A Power over Ethernet audio e AXIS 211 Power over Ethernet DC iris e AXIS 211A Power over Ethernet DC iris audio Video compression e Motion JPEG e MPEG 4 Part2 ISO IEC 14496 2 Profiles ASP and SP Resolutions 16 resolutions 640x480 to 160x120 via API 5 selections via configuration web page Up to 30 fps in all resolutions Video streaming e Simultaneous Motion JPEG and MPEG 4 e Controllable frame rate and bandwidth e Constant and variable bit rat
83. vent types and adjust certain other settings Operators have no access to the System Options Administrator An administrator has unrestricted access to all the setup tools and can determine the registration of all other users User Settings check the relevant checkboxes to enable e Anonymous viewer login allows any viewer direct access to the Live View page e Maximum number of simultaneous viewers enter a value here to restrict the number of unicast viewers accessing the unit This is useful if you need to save on bandwidth Note that all multicast viewers count as 1 viewer IP Address Filtering Checking the Enable IP address filtering box enables the IP address filtering function Up to 256 IP address entries may be specified a single entry can contain multiple IP addresses Click the Add button to add new filtered addresses When the IP address filter is enabled addresses added to the list are set as allowed or denied addresses All other IP addresses not in this list will then be allowed or denied access accordingly i e if the addresses in the list are allowed then all others are denied access and vice versa See also the online help for more information Note that users from IP addresses that will be allowed must also be registered as users This is done from Setup System Options Security Users Referrals to prevent unauthorized clients from including the video stream from the cameras into external We
84. will fail and the unit will become unresponsive A flashing red Status LED indicates a failed upgrade To recover the unit follow the steps below The serial number is found on the label attached to the bottom of the camera 1 5 Unix Linux From the command line type the following arp s IP address of camera Serial number temp ping s 408 IP address of camera Windows From a command DOS prompt type the following arp s IP address of camera Serial number ping l 408 t IP address of camera If the unit does not reply within a few seconds restart it and wait for a reply Press CTRL C to stop Ping Open a browser and type in the camera s IP address In the page that appears use the Browse button to select the upgrade file to use e g axis210 bin or axis211 bin Then click the Load button to restart the upgrade process After the upgrade has completed 1 10 minutes the unit will automatically restart and show a steady green on the Power and Status LEDs and flashing green or amber on the Network LED Referring to the installation guide reinstall the camera If the emergency recovery procedure does not get the camera up and running again please contact Axis support at www axis com techsup Axis Support If you contact Axis support please help us to help you solve your problems by providing the server report the log file and a brief description of the problem Server Report go to Setup Sys
85. y High Normal or Low 4 Set the Activation Time parameters 24h clock when the event will be active e g start on Sundays at 13 00 with a duration of 12 hours 5 Set the When Activated parameters i e set what the camera will do at the specified time e g send uploaded images to an email address 6 Click OK to save the Event in the Event Types list Please see the online help O for descriptions of each available option AXIS 210 210A 211 211A Event Configuration 35 Motion Detection Motion detection is used to generate an alarm whenever movement occurs or stops in the video image A total of 10 Include and or Exclude windows can be configured e ncluded windows target specific areas within the whole video image e Excluded windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored Once configured the motion detection windows will appear in the list of available triggers for triggering events See How to set up a triggered event above Note Using the motion detection feature may decrease the camera s overall performance AXIS a AXIS 211A Network Camera live View Setup Help Motion Detection O G co nfigure Included Oc nfigure Excluded ind ind IndowS Windows gt Basic Configuration gt Video amp Image Audio gt Live View Config Event Configuration Instructions Event Servers Event Types Motion Detec
86. you see Request timed out this means that the IP address is available for use with your camera In this case check all cabling and reinstall the unit The static IP address in the camera is used before the DHCP server sets a a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the camera To avoid this set the static IP address to 0 0 0 0 The camera cannot be accessed from a browser The IP address has been changed by DHCP Proxy server Other networking problems Cannot log in Incorrect host name 1 Move the camera to an isolated network or to one with no DHCP or BOOTP server Set the IP address again using the AXIS IP Utility see the Installation Guide or the ARP Ping commands 2 Access the unit and disable DHCP in the TCP IP settings Return the unit to the main network The unit now has a fixed IP address that will not change 3 As an alternative to 2 if dynamic IP address via DHCP or BOOTP is required select the required service and then configure IP address change notification from the network set tings Return the unit to the main network The unit will now have a dynamic IP address but will notify you if the address changes If using a proxy server try disabling the proxy setting in your browser Test the network cable and connectors by connecting it to another network device then Ping that device from your workstation See

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