User Manual - Hope Industrial Systems
Contents
1. HIS HOPE INDUSTRIAL SYSTEMS 19 UNIVERSAL MOUNT INDUSTRI REVISION E USER MANUAL Model No HIS UM19 Table of Contents Safety and Regulatory 3 29593 lior 3 Hazardous Locations RT 4 Waste Electrical and Electronic Equipment Directive 4 Mechanical ERE 5 o 5 Bic Mh VIS REPRE E EE A A O 5 SIE e 6 Installation Instructions seicitanicanr criada laredo 7 Step 1 Prepare for Installation 7 Step 2 Bench test Cong Uta ON 8 install Cable Connetti nS om TES 8 Install Touchscreen NR RET 9 Step 3 Install the Monitor DIM DIET RN MR MEUS 11 Install Cable Exit Cover id Ple E E SERERE 11 Mo nt the MOMO RET T mS 12 ISO SENINGS PP E A 15 ercn eiis aniysd E 15 eniro Ese dT m 16 OSD and Power LOCK Settings blades cu agi n gms dd 17 On Screen Display OSD dias 18 Auto Image Adjust Menu A O e Po Po UP OOOO 19 Contrast SS Um 19 INPUT selec2. Installation Instructions Step 1 Prepare for Installation IMPORTANT Perform the following steps BEFORE installation of the monitor 1 Ensure that sufficient power is available and a readily accessible disconnect device is incorporated in the building installation wiring 2 Ensure that sufficient space is available to allow for proper air flow into and out of the unit 3 Ensure that the air temperature around the unit top and bottom will not exceed the rated specifications of the unit A gt The maximum rated temperature for the HIS UM19 is 50 C 122 F Remember that even though this product is designed to operate at 50 C the life span of any electronic device is shortened when it is consistently operated at high temperatures Therefore it is wise to take steps to keep the temperature of the ambient air around the unit as low as possible 4 Ensure that the ambient humidity of the air around the unit does not exceed the specifications of the unit gt The maximum rated humidity for the HIS UM19 is 90 non condensing NN UM19E User Manual February 2011 Installation Instructions Step 2 Bench test Configuration Make sure everything works before installing into the production environment d TIP If using a KVM extender please refer to the installation instructions included with the KVM extender module It is particularly important to bench test the full configuration prior to final
3. UM19E User Manual February 2011 a 15 Video Settings Control Panel Buttons Use the control panel buttons located on the back of the monitor to display and adjust various settings on the On Screen Display OSD menu CONTROL PANEL BUTTONS 1 display the Main Menu press button 1 NOTE All OSD menus and adjustments screens disappear automatically after 15 seconds This is adjustable through the OSD timeout setting in the Setup menu 2 To select a control to adjust press the up A or down V button to scroll through the menu 3 Press button 2 to open the menu for a selected control 4 To adjust the control press the up A or down VW button 5 save the adjustments and return to the main OSD menu press button 1 once exit the OSD menu press button 1 twice 5 2 16 UM19E User Manual February 2011 Video Settings Button Control Functions A Up Contrast Adjust When the OSD menu IS NOT displayed e Shortcut to Contrast Adjust When the OSD menu IS displayed e Scrolls up and adjusts items in the menu up Down Brightness When the OSD menu IS NOT displayed e Shortcut to Brightness When the OSD menu IS displayed Scrolls down and adjusts items in the menu down Turns the monitor on and off The Power Indicator light glows blue during normal operation and orange when the monitor is in Power Saving mode Displays the control screen for the highlighted control Togg
4. Reset the monitor to the factory default settings by activating the Memory Recall function in the OSD If any colors red green or blue are missing check the video cable to make sure it is securely connected Check to make sure there are no loose or broken pins in the cable connector Shorts in the cable could also cause an improper image to display Adjust the monitor s brightness and contrast settings in the OSD s Contrast Brightness menu Press and hold 1 and the up A button for 10 seconds Press and hold 1 and the down V button for 10 seconds Touchscreen Troubleshooting Troubleshooting Applies to touchscreen monitors only To be sure that you have the most current driver please check the following Internet address http www Hopelndustrial com Touchscreen Drivers htm Symptom No response when touching the touchscreen The cursor moves but does not follow my finger when touching the touchscreen Causes Touchscreen driver has not been installed Touchscreen cable is not plugged in correctly If using a USB connection does the USB cable length exceed 3 meters If using a Serial connection is the Serial cable plugged into the correct COM port Touchscreen driver has not been installed Touchscreen has not been calibrated Solutions Download and install the latest driver from the HIS website Make sure either the USB or Serial cable is securely connected to t
5. disconnect equipment unless power has been removed or the area is known to be non hazardous WARNING EXPLOSION HAZARD Substitution of any components may impair suitability for Class 1 Il amp 111 Division 2 Locations Waste Electrical and Electronic Equipment Directive WEEE The following information is only for EU member states The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2002 96 EC WEEE EE The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste but use the return and collection systems according to local law Users should contact their supplier and check the terms and conditions of the purchase contract When purchased directly from Hope Industrial Systems you may contact technical support for disposal arrangements A E UM19E User Manual February 2011 Mechanical Drawings Mechanical Drawings 397 5mm 305 6 mm 15 65 12 03 E Front View 467 4 mm 18 40 380 8 mm Rear View 467 4 mm 18 40 397 5 mm 15 65 CABLE ENTRY NN UM19E User Manual February 2011 Mechanical Drawings Side View 72 1 mm 2 84 34 3 mm 1 35 198 8 mm 7 82 KVM EXTENDER Side Mounting Holes optional 1 4 20 Internal Thread x 0 625 Deep H KEYBOARD optional 2 a z 6 UM19E User Manual February 2011 Installation Instructions
6. installation This will help to identify and troubleshoot any system issues while configuration changes may still be easily made Install Cable Connections The cable ports are located on the rear of the monitor Refer to the following instructions to connect power video and touchscreen if applicable to your monitor Video Connection The HIS UM19 supports analog and digital video Analog Video Connection Connect one end of the VGA video cable to the HD 15 input port on the rear of the monitor Connect the other end to the analog video output port on the host computer Digital Video Connection Connect one end of the DVI video cable to the DVI D input port on the rear of the monitor Connect the other end to the digital video output port on the host computer Power Connection The HIS UM19 is powered by 120 240 VAC 1 2 0 6 A 60 50 Hz Connect the AC power cable to the power input port on the rear of the monitor Connect the other end into a nearby outlet E UM19E User Manual February 2011 Installation Instructions Install Touchscreen Applies to touchscreen monitors only Instructions below apply to Windows systems Both Serial and USB ports are present on all touchscreen monitors but only one should be used to connect the touchscreen interface to the monitor All touchscreen monitors are shipped with a CD ROM that contains documentation and drivers for all major operating systems To be sure th
7. this warranty statement HIS shall not be liable for direct indirect incidental consequential or other types of damages resulting from the use of any HIS product other than the liability stated above These warranties are in lieu of all other warranties express or implied including but not limited to the implied warranties of merchantability or fitness for a particular purpose Some states do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental or consequential damages so the above exclusions or limitations may not apply to you You are cautioned that the performance of this product can be affected by many factors such as system configuration software application and operator control of the system It is your responsibility to determine suitability of this product for your purpose and application E 2 P UM19E User Manual February 2011 a 31 Hope Industrial Systems Inc 1325 Northmeadow Parkway Suite 100 Roswell GA 30076 Toll Free 877 762 9790 International 1 678 762 9790 Fax 1 678 762 9789 Sales and Customer Service sales Hopelndustrial com Support and Returns support Hopelndustrial com Accounting Department accounting Hopelndustrial com www Hopelndustrial com T 32 UM19E User Manual February 2011 2011 Hope Industrial Systems Inc I
8. OSD Position Allows the user to move the OSD menus and control screens OSD Timeout Sets the length of time the OSD screen is displayed For example with a 15 second time setting if a control is not pushed within 15 seconds the display screen disappears OSD Background Allows the user to turn the OSD background On or Off Memory Recall Menu A The Memory Recall menu returns adjustments back to factory settings NOTE This control does not affect changes made with the User Color control Language Select or Power Lock setting 5 2 22 UMI19E User Manual February 2011 Cleaning Instructions Cleaning Instructions A CAUTION DO NOT USE ABRASIVE MATERIALS SUCH AS PAPER TOWELS OR DIRTY SHOP RAGS ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE COATING ALWAYS USE A SOFT CLOTH PREFERABLY MADE OF COTTON All displays may be cleaned using any standard glass cleaner as long as there is no abrasive or oily content Vinegar or ammonia will not hurt the screen The anti reflective coatings on glass window equipped displays are physically part of the surface of the glass and resist degradation to the Military Specifications To minimize over run of cleaning solution spray the cloth first and then clean the screen 2 P UM19E User Manual February 2011 a 23 Troubleshooting Troubleshooting Video Troubleshooting IMPORTANT If using a KVM extender first try to resolve any problems using the solutions lis
9. and blue B The factory setting for this product is 6500K 6500 Kelvin Color Adjust 9300K 6500K 5400K User Color Color Adjust Menu Description This is quickly becoming the industry standard for color management with support being included in many of the latest applications Enabling this setting allows the LCD to more accurately display colors the way they were originally intended NOTE Enabling the sRGB setting will cause the Contrast and Brightness adjustments to be disabled Adds blue to the screen image for cooler white used in most office settings with fluorescent lighting Adds red to the screen image for warmer white and richer red Adds green to the screen image for a darker color User Color Individual adjustments for red R green G and blue B 1 To select color R G or B press button 2 2 To adjust selected color press the up A or down V button NOTE If you select RECALL from the OSD Main Menu when the product is set to a Preset Timing Mode colors return to the 6500K factory preset 5 2 20 UM19E User Manual February 2011 Video Settings Information Menu The Information menu displays the timing mode video signal input coming from the graphics card in the computer See your graphics card s user guide for instructions on changing the resolution and refresh rate vertical frequency NOTE VESA 1280 x 1024 60 Hz recommended means that the resolution is 1280 x 1024 and the
10. at you have the most current information please check the following Internet address http www Hopelndustrial com Touchscreen Drivers htm IMPORTANT If you will be using a Serial connection connect the Serial cable first and then install the touchscreen driver If you will be using a USB connection install the touchscreen driver first and then connect the USB cable Serial RS 232 Connection 1 Connect one end of the Serial cable to the Serial input port on the rear of the monitor Connect the other end to the Serial port on the host computer Tighten the captive screws on the cable connectors to ensure adequate strain relief 2 Select the appropriate driver for your operating system a If downloading from the web address listed above select the appropriate driver for your operating system b If using the included CD insert it into the host computer s CD ROM drive If the CD does not automatically run browse the contents of the CD and open the ReadMe htm file in a web browser Select the appropriate driver NOTE For Windows 7 and Vista operating systems you must save the driver to a location on your hard drive then run using elevated privileges by right clicking on the file and selecting Run as administrator 3 Click to Run the software when prompted Follow on screen instructions to download and execute the touchscreen driver installation UM19E User Manual February 2011 Installat
11. de into the enclosure more than 12 7 mm 0 5 VESA MOUNTING PATTERN 100 mm x 100 mm MOUNTING PLATE UNIVERSAL MOUNT MONITOR H PIN M4 SCREWS RUBBER NYLON WASHERS WASHERS KEYBOARD OPTIONAL 2 2 14 UM19E User Manual February 2011 Video Settings Video Settings Setting the Timing Mode Setting the timing mode of your computer graphics adapter or other video source is important for maximizing the quality of the screen image and for minimizing eye strain The timing mode consists of the resolution e g 1280 x 1024 and refresh rate or vertical frequency e g 60 Hz After setting the timing mode use the On Screen Display OSD controls to adjust the screen image d TIP For the best picture quality set your computer graphics adapter timing mode to VESA 1280 x 1024 60 Hz Please refer to the computer graphics adapter manufacturer s manual for instructions on setting the resolution and timing mode In Microsoft Windows these settings may be found at the following location gt ME 2000 XP Control Panel gt Display gt Settings gt Vista Control Panel gt Personalization gt Display Settings gt Windows 7 Control Panel gt Appearance and Personalization gt Adjust Screen Resolution A WARNING Do not set the graphics card in your computer to exceed the maximum refresh rate of 75 Hz doing so may result in permanent damage to your display E 2 P
12. ebruary 2011 Installation Instructions Heavy Industrial Arm Mounts Our wall arm mounting options range from solid wall yoke to fully articulating arms Complete installation instructions are shipped with the following products and may also be found on our website at the following addresses Wall Mount Arms for YA _ 15 and YA 24 Series http www Hopelndustrial com Installations 99090 pdf Wall Yoke for YW _ _ 07 Series http www Hopelndustrial com Installations 99091 pdf VESA Radial Arm The VESA Radial Arm mount is designed to suspend our Universal Mount monitors above a working area VESA Wall Mount Bracket The VESA Wall Mount Bracket allows simple effective mounting of our Universal Mount monitors to any vertical surface VESA Benchtop Stand The VESA Benchtop Stand allows easy stable positioning of our Universal Mount monitors on any flat surface 2 P UM19E User Manual February 2011 a 13 Installation Instructions All HIS Universal Mount monitors come standard with a 100 mm square VESA mounting pattern with M4 threads Below is the VESA mounting diagram for HIS Universal Mount monitors Detailed installation instructions for specific VESA mounting options are shipped with the product and may also be found on our website at the following address http www Hopelndustrial com Installations 99034 pdf IMPORTANT If using VESA mounting screws not supplied by HIS ensure they do not protru
13. he monitor and PC Do not connect both USB cables have a 3 meter limitation and could cause no touch response if this is exceeded Ensure that the Serial cable is connected to the COM port being used prior to installing the touchscreen driver Download and install the latest driver from the HIS website Activate the calibration utility In Windows systems these settings may be found at the following location Control Panel gt Elo Touchscreen gt General Tab Press the Align button Touch all targets as the appear to calibrate the touchscreen Press the Green Check button when verified 2 P UM19E User Manual February 2011 a 27 Specifications Specifications Display Sue 376 mm x 301 mm 14 8 x 11 9 Pixel Pitch 0204mmxO294mm 1000 1 static 2000 1 dynamic Backlight Four CCFTs Cold Cathode Fluorescent Tube 50 000 hour brightness half life replaceable Environmental 0 to 50 C 32 to 122 F 20 to 90 non condensing Transport Vibration 0 19 Hz 10 200 Hz Operating up to 10 000 feet pid AP 28 UM19E User Manual February 2011 I Specifications Input Connectors HD 15 DVI D NOTE Optional BNC input using HD 15 to 5 wire BNC adapter see Input Signal Formats for a list of compatible video signals Input Signal Formats RGB Analog video 0 7 1 0 Vp p 75 Ohms Compatible sync modes Separate H V sync Combined s
14. ion Instructions USB Connection 1 Select the appropriate driver for your operating system a If downloading from the web address listed above select the appropriate driver for your operating system b If using the included CD insert it into the host computer s CD ROM drive If the CD does not automatically run browse the contents of the CD and open the ReadMe htm file in a web browser Select the appropriate driver NOTE For Windows 7 and Vista operating systems you must save the driver to a location on your hard drive then run using elevated privileges by right clicking on the file and selecting Run as administrator 2 Click to Run the software when prompted Follow on screen instructions to download and execute the touchscreen driver installation 3 Acable retention bracket comes installed on the USB port on the rear of the monitor and will help to secure the cable and ensure adequate strain relief Route one end of the USB cable through the retention bracket and connect it to the USB input port on the monitor Connect the other end to the USB port on the host computer Calibrate the Touchscreen Once the driver has finished installing you are ready to calibrate the touchscreen Open the touchscreen s Control Panel located in the host computer s Control Panel NOTE The latest versions of Windows touchscreen drivers provided by Hope Industrial have an Enhanced Calibration Mode option If applicable to your particula
15. l installation instructions are shipped with the following products and may also be found on our website at the addresses listed below Heavy Industrial Yoke Mounts The standard yoke may be used alone with our benchtop mounting kit for through surface cable routing or with our pedestal mount for free standing applications Complete installation instructions are shipped with the following products and may also be found on our website at the following addresses Yoke Mounting Hardware http www Hopelndustrial com Installations 99025 pdf YB N12 KIT for YB _ _ BLK N12 Series http www Hopelndustrial com Installations 99026 pdf Yoke Benchtop Kit for YB Series http www Hopelndustrial com Installations 99027 pdf Heavy Industrial Pedestal Mounts Our Yoke and Pedestal mount allows full range of pan and tilt motion while our Fixed Pedestal mount provides a sturdy solution when a non adjustable mount is acceptable Complete installation instructions are shipped with the following products and may also be found on our website at the following addresses Fixed Pedestal http www Hopelndustrial com Installations 99043 pdf Yoke Mounting Hardware http www Hopelndustrial com Installations 99025 pdf YB N12 KIT for YB _ _ BLK N12 Series http www Hopelndustrial com Installations 99026 pdf Yoke Benchtop Kit for YB Series http www Hopelndustrial com Installations 99027 pdf gt 2 12 UM19E User Manual F
16. les between two controls on some screens Opens the OSD menu Exits the OSD menu and saves adjustments OSD and Power Lock Settings gt OSD Lock Press and hold 1 and the up A button for 10 seconds If any buttons are pressed the message OSD Locked will display for 5 seconds gt OSD Unlock Press and hold 1 and the up A button again for 10 seconds gt Power Button Lock Press and hold 1 and the down button for 10 seconds If the power button is pressed the message Power Button Locked will display for 5 seconds With or without this setting after a power failure your monitor s power will automatically turn ON when power is restored gt Power Button Unlock Press and hold 1 and the down VW button again for 10 seconds 2 P UM19E User Manual February 2011 a 17 Video Settings On Screen Display OSD Menus To open the OSD menu press button 1 once The following screen will appear Main Menu Auto Image Adjust Contrast Brightness Input Select Color Adjust Information gt Manual Image Adjust Setup Menu Memory Recall Main Menu Description Auto Image Adjust Automatically sizes centers and fine tunes the video signal to eliminate waviness and distortion CCC TN CO EN Manual Image Adjust Includes the H V Position Horizontal Size Fine Tune Sharpness and Eco Mode functions Includes the Language Select Resolution Notice OSD Position OSD Timeout and OSD Background func
17. ment parts may be new or refurbished and will meet the same specifications of the original parts or unit We will return the product to you by the shipping method we choose in the U S A at our expense You must pay for shipments to locations outside of the U S A In order to receive warranty service you must get prior approval from HIS To request warranty service you can telephone us at 877 762 9790 1 678 762 9790 outside the U S or send an e mail to support Hopelndustrial com If we determine that warranty service is needed we will give you a Return Material Authorization RMA number This RMA number must be conspicuously marked on the outside of the shipping box HIS will not accept shipments not accompanied by an RMA number You must ship or deliver the product to HIS Freight prepaid What Does This Warranty Not Cover This warranty does not cover equipment which has been damaged due to misuse abuse or accident such as operating the equipment outside of published specifications exposure to chemicals or gases not covered by specified NEMA standards displaying fixed images for long periods of time resulting in afterimage effects improper or unauthorized repair by anyone other than HIS or a service agency authorized by HIS to perform such repairs fire flood acts of God or other contingencies beyond the control of HIS HIS responsibility for malfunctions and defects in hardware is limited to repair and replacement as set forth in
18. ort systems are not appropriate for this product To be covered by UL 60950 3 Edition the monitor covered in this report is required to be used with a Listed computer and the socket outlet shall be installed near the equipment and shall be easily accessible FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the device NN UM19E User Manual February 2011 Safety and Regulatory Information Hazardous Locations The following applies only to monitors rated for hazardous locations model numbers HIS UM19 _ _ HE This equipment is suitable for use in Class I 11 amp 111 Division 2 Groups B C D and or non hazardous locations only WARNING EXPLOSION HAZARD Do not
19. r driver this setting may be found in the touchscreen s Control Panel under the Mode tab E ge p 10 5 UM19E User Manual February 2011 Installation Instructions Step 3 Install the Monitor Once you have completed the full bench test configuration and confirmed that all components are working properly you are ready for final installation and mounting of the monitor A WARNING HIS will not assume liability for damage to internal electronics due to improper installation Contact HIS if you need additional assistance Install Cable Exit Cover Plate Installation instructions vary slightly depending on the Cable Exit Cover Plate you ordered Complete installation instructions are shipped with each Cover Plate configuration and may also be found on our website at the following addresses Compression Gland CP GL Series http www Hopelndustrial com Installations 99033 pdf Compression Gland CP RG1 Series http www Hopelndustrial com Installations 9907 1 pdf Conduit Cable Exit CP CON Series http www Hopelndustrial com Installations 99075 pdf PermaGland CP PG Series http www Hopelndustrial com Installations 99076 pdf Pilot Hole Cover Plate CP BLNK Series http www Hopelndustrial com Installations 9907 7 pdf 2 p UM19E User Manual February 2011 a 11 Installation Instructions Mount the Monitor HIS offers a variety of mounting options for your Universal Mount monitor Individua
20. red on Ensure PC is powered on PC is not sending signal Connect the PC to another known working monitor to check the PC source signal Out of Range The source signal exceeds Adjust the computer settings to the message box and the maximum resolution monitor s native resolution no image on the and or refresh rate that the 1280 x 1024 60 Hz screen monitor can handle gt 1280 x 1024 resolution or gt 75 Hz refresh rate Incorrectly Monitor has not been e Activate the Auto Image Adjust displayed or partial adjusted correctly for the function in the OSD menu image on the screen source signal Fine tune the picture by manually adjusting the image In the OSD menu these functions can be found in the Manual Image Adjust menu 2 P UM19E User Manual February 2011 25 Troubleshooting Symptom Wrong or abnormal colors white is not white Screen image is dim The message OSD Locked appears on the screen The message Power Button Locked appears on the screen ti ge p 26 HIS Causes Monitor color settings are incorrectly adjusted Video cable is not securely connected Video cable is bad Brightness and or contrast settings are not set properly The OSD has been locked to prevent unauthorized changes to display settings The Power button has been locked to prevent unauthorized shut down of the monitor UM19E User Manual February 2011 Solutions
21. refresh rate is 60 Hz Manual Image Adjust Menu s 3 The Manual Image Adjust menu includes the H V Position H Size Fine Tune Sharpness and Eco Mode functions Manual Image Adjust H V Position Horizontal Size Fine Tune Sharpness Eco Mode Manual Image Adjust MEUS Description H V Position Moves the screen image left or right and up or down Horizontal Vertical Position H Size Horizontal Size Adjusts the width of the screen image Fine Tune Sharpens the focus by aligning text and or graphics with pixel boundaries NOTE Try the Auto Image Adjust function first Sharpness Adjusts the clarity and focus of the screen image Eco Mode Provides lower power consumption by reducing the brightness e Standard is the default brightness setting e Optimize reduces brightness by 25 e Conserve reduces brightness by 50 NOTE When the Eco Mode is set to Optimize or Conserve Brightness and Contrast cannot be adjusted INNER UM19E User Manual February 2011 21 Video Settings Setup Menu The Setup menu includes the Language Select Resolution Notice OSD Position OSD Timeout and OSD Background functions Setup Menu Language Select Resolution Notice OSD Position OSD Time Out OSD Background Setup Menu Description Language Select Allows the user to choose the language used in the menus and control screens Resolution Notice Advises the optimal resolution to use
22. t MON tao 19 Color Ad STO sanos postie 20 MORON Menmi RE 21 Manual Image mre Pm Usina sia ias acia 21 er ed ius MEER CRTEP 22 Memo acie AG TM Nem 22 Cleaning INSUFUCH ONS AP 23 MEOUDICSIIOO UNO EET Tm 24 Video OUDIGSITODU IG visado odo catas erro 24 Touchscreen TroublesPigOlllit eoscuica conca aliua node dicant tmp FU n 27 Specifications andanada iii 28 Bec MM A 28 o A 28 c 29 zie 29 mig 29 gc E o O O PS EH E II 30 Compliances and Cerca nonS stemasasinclic ctricos 30 Warranty SIatemebl i operire cbe Hee Rose io 31 f To z 2 2 UMT9E User Manual February 2011 Safety and Regulatory Information Safety and Regulatory Information A WARNING To prevent fire or shock hazard do not expose live components to rain or moisture Dangerously high voltages are present inside the unit Do not disassemble the unit Refer servicing to qualified personnel only This equipment is not intended for use in critical applications where its failure to operate would create immediate life threatening circumstances Applications including but not limited to nuclear reactor control aerospace navigation systems and life supp
23. ted below If the problem still exists try bypassing the KVM extender If this fixes the problem and allows the monitor to work properly then the KVM extender is the source of the problem Please refer to the troubleshooting section of the KVM extender manual or contact HIS for additional assistance Symptom Causes Solutions No image on the Monitor is not powered on Press the Power button on the screen and control s monitor and make sure the Power Indicator Power Indicator light is lit blue light is not lit Check power connections at the monitor and power source No Signal Video cable is not plugged in Check the video cable connection message box and correctly at the monitor PC and or KVM no image on the extender screen PC is in Power Saving mode Power Saving mode can usually be exited by moving the mouse or pressing a key on the keyboard PC is not powered on Ensure PC is powered on PC is not sending signal Connect the PC to another known working monitor to check the PC source signal 2 2 24 UMI19E User Manual February 2011 Troubleshooting Symptom Causes Solutions No image on the Video cable is not plugged in Check the video cable connection screen and control s correctly at the monitor PC and or KVM Power Indicator extender light is lit orange PC is in Power Saving mode Power Saving mode can usually be exited by moving the mouse or pressing a key on the keyboard PC is not powe
24. tions Memory Recall Returns adjustments back to factory settings 5 2 18 4 UM19E User Manual February 2011 Video Settings Auto Image Adjust Menu The Auto Image Adjust menu automatically sizes centers and fine tunes the video signal to eliminate waviness and distortion NOTE Auto Image Adjust works with most common video cards If this function does not work on your display lower the video refresh rate to 60 Hz and set the resolution to its pre set value Contrast Brightness Menu The Contrast Brightness menu includes the Contrast and Brightness functions Contrast Brightness Venu Description Contrast Adjusts the difference between the image background black level and the foreground white level This feature may also be accessed by pressing the up A button outside of the OSD menu Brightness Adjusts the background black level of the screen image This feature may also be accessed by pressing the down V button outside of the OSD menu Input Select Menu Es The Input Select menu allows the user to toggle between inputs if there is more than one computer connected to the display Input Select D Sub I INNER UM19E User Manual February 2011 19 Video Settings Color Adjust Menu Iu The Color Adjust menu provides several color adjustment modes including preset color temperatures and a User Color mode which allows independent adjustment of red R green G
25. tions UL 60950 3 Edition CUL Listed Product File No E212889 FCC Class A CE Environmental RoHS Hazardous Substances IEC 60721 3 Reliability WEEE Registration No WEE DJ1859ZX for UK only Enclosure UL 50E Fie No 212889 _ Hazardous Location For monitors with model numbers HIS UM19 _ HE only UL Rated for Hazardous Locations I T E for Class Il Ill Division 2 for Groups A B C D F G Temp Code T5 File No E334953 per ANSI ISA 12 12 01 2007 30 UM19E User Manual February 2011 I Warranty Statement Warranty Statement Who is Covered This warranty covers the purchaser of this product only and is not transferable without our written consent What Does This Warranty Cover and What is the Period of Coverage We warrant this product to be free from defects in material and workmanship subject to the conditions set forth below The warranty on all industrial display products KB R2 EXT and KB M2 EXT series keyboards and ENCL TC1 series enclosures remains in force for a three year period beginning on the date we invoice you The warranty period on KB PL 1 keyboards is two years and all other keyboards carry a one year warranty If HIS repairs or replaces a product under warranty its warranty term is not extended What Will We Do to Correct Problems and How Do You Get Service We will repair or replace at our sole option any part of the unit which proves to be defective Replace
26. ync Sync on Green e DVI NOTE NTSC PAL composite input available call for details Horizontal Scan 30 82 kHz Vertical Scan 50 75 Hz Supported Video 1280 x 1024 60 75 Hz Standards 1024 x 768 60 70 75 Hz 800 x 600 56 60 72 75 Hz 720 x 400 70 Hz 640 x 480 60 75 Hz Response Rate typical Electrical Monitor Input 120 240 VAC 1 2 0 6 A 60 50 Hz Power Consumption Power Consumption lt 2W Standby mode Functional Control Panel Buttons Up Down Power 2 Enter 1 Menu On Screen Display OSD Auto Image Adjust Contrast Brightness Input Select Color Menus Adjust Information Manual Image Adjust Setup Memory Recall Touchscreen Option 5 wire resistive system emulates a mouse Serial RS 232 and USB interface to host computer UM19E User Manual February 2011 29 Specifications Physical Enclosure Type Self contained enclosure Enclosure Rating Built to IP22 standards e NEMA UL Type 2 Black Powder Coated or Stainless Steel Built to IP65 IP66 standards e NEMA UL Type 12 4 Black Powder Coated Steel e NEMA UL Type 12 4 AX Stainless Steel Enclosure Dimensions 467 4 mm x 397 5 mm x 82 6 mm 18 40 x 15 65 x 3 25 W x Hx D e Black Powder Coated Carbon Steel model 18 lbs e Stainless Steel model 21 Ibs Shipping Weight Black Powder Coated Carbon Steel model 21 Ibs e Stainless Steel model 24 lbs Compliances and Certifica
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