XING EVENTS EasyEntry instruction manual
Contents
1. The name badges will then be printed off automatically after each ticket scan XING EVENTS GmbH Sandstr 33 80335 Munich Germany www xing events com T 49 89 552 73 58 13 E Mail offers xing events com XING EVENTS 3 5 Search Function If you would like to search for a ticket click on the tab Search in the main window You can do a simp le search here for example by entering the name of the ticket holder If this doesn t produce a search result or too many names are displayed you can switch to the Advan ced Search mode Bear in mind that the more information you enter the more precise the search results will be Dou ble click on the search result to see all of its details If you need to make changes to a participant s information e g if a name has been misspelt simply click on Edit data You can also scroll through the other search results by clicking on the arrow displayed A further search function is the Invoice Search This function allows you to quickly search open in voices The status of an open invoice is new Furthermore by double clicking you will be able to see all the information you need print the invoice and name badges and mark the account as paid XING EVENTS GmbH Sandstr 33 80335 Munich Germany www xing events com T 49 89 552 73 58 13 E Mail offers xing events com XING EVENTS 4 Troubleshooting 4 1 Using a Webcam There are various2. A 10 3 3 1 Self Service Terminal ccccecccceccseccseeteeeeeeeeeeteeeteeeeneeseeteeteeesetseeteeeseetseees 11 3 4 Print name badges for your participants oo eee eeccceccceeeeeeeceeeeeeeaeeaueeseeesseeeees 12 3 4 1 Test print before the event ssssessrernsnernsrrrnsrrrrnrrrrnrerrnrerrnrrrrnrrrrnrerrnrerrerene 12 3 4 2 Printing name badges n nannnnanonnannnnnnsnnnnnnnnrnrnrnrrnrnrrnrnrrnrnrrnrnrrnrnrrnenrnnrnee 12 SOC PUNCION sor E E E E E E 13 A OUDIO NOOU ersen n E E eeee as seen enccuencecsedeceenese 14 de SIO EV VCOGANY e E A EE 14 42 Usmga Barcode Scanner cchevnesdvsasducnveudcsandanndncunsiecanandateanedsnneinanisedeneadsonaeanisaes 15 AUDO a E E E A 15 XING EVENTS GmbH Sandstr 33 80335 Munich Germany www xing events com T 49 89 552 73 58 13 E Mail offers xing events com XING EVENTS 1 Requirements for Use In order to start using the program after downloading it from our website hito www amiando com fea tures entry management easyentry please ensure that a webcam or barcode scanner is connected to the computer Java is installed http www java com de download manual jsp internet access is available if you wish to work online the participant list is available if you wish to work offline XING EVENTS GmbH Sandstr 33 80335 Munich Germany www xing events com T 49 89 552 73 58 13 E Mail offers xing events com XING EVENTS 2 Opening the User Interf ce EasyEntry
3. does not need to be unpacked or installed it can be opened by simply double clicking the Icon 2 1 Work Online or Offline The start up screen displays two options 1 Work Online Log in using your amiando username and password which will allow you to access your online partici pant list Click the Next button Login to amiando com amiando Username demo amianda cam Password BO The online mode may not be available e g if EasyEntry is being used by a partner s website In this case please choose the offline mode and upload a participant list 2 Work Offline It is also possible to upload a participant list from your hard drive by selecting Search and choosing a participant list CSV file Click the Next button or select a CSV File Filename Search Ne file available Click here to download If you do not have access to a participant list you can download a list by simply clicking on the link under the box XING EVENTS GmbH Sandstr 33 80335 Munich Germany www xing events com T 49 89 552 73 58 13 E Mail offers xing events com XING EVENTS 2 2 Choose between different EasyEntry Functions You can choose between three functions 1 Devaluate tickets This option is for devaluating tickets upon entry If you have various ticket categories you can also decide which particular tickets you would like to devaluate The standard setting is
4. reasons why your camera may be unable to read the barcode Only half of the barcode was held L Hold the full barcode directly in front of the in front of the camera camera The barcode was held upside P te Hold the barcode the right way up in front of the down in front of the camera creme camera The barcode is damaged ft Enter the ticket ID to devaluate the ticket or smudged or creased and is Bie search for the ticket holder information illegible eT I Part of the barcode is in F 2 j Readjust your light source or hold the ticket shadow SF differently The lighting conditions prevent Scan in a better lit area the barcode from being read XING EVENTS GmbH Sandstr 33 80335 Munich Germany www xing events com T 49 89 552 73 5813 E Mail offers xing events com XING EVENTS 4 2 Using a Barcode Scanner e Safety notice Never look directly into the laser beam even if you think the scanner is not active e Please ensure that you carried out step 1 1 Activating your barcode scanner according to the EasyEntry instructions e You purchased your barcode scanner through amiando and your keyboard is an AZERTY keyboard please see hittp en wikipedia org wiki AZERTY You may need to print the bar code below and scan it to activate your scanner i 1 6 2 2 0 e Should you encounter further difficulties with your barcode scanner please consult the scanner s user guide amiando us
5. that all categories will be devaluated 2 Devaluate products This option allows you to devaluate various additional products such as workshops You can choose which products you wish to devaluate at the relevant terminal 3 Start terminal mode When you choose this option you open a user surface at the relevant terminal This allows participants to buy their own tickets self service terminal The payment is carried out later on at a separate till What do you want to do oe Devaluate tickets 0 Devaluate products Start self service XING EVENTS GmbH Sandstr 33 80335 Munich Germany www xing events com T 49 89 552 73 58 13 E Mail offers xing events com XING EVENTS 3 EasyEntry Main Menu If you wish to devaluate tickets at your EasyEntry Terminal please start by selecting the option De valuate tickets If you have various ticket categories you can choose which categories you would like to validate Example What do you want to do Here you can devaluate tickets by ticking the appropriate box as seen in the example on the left This could be useful for example when you have a separate entrance for a group of guests 3 1 How to Read and Devaluate Tickets General B amiando Reader o x amiando amp x 1 einfach einladen gt Read Ticket A Selected Action Read and devaluate _ Read only Event Demo Event Logout Ready Ticket Data Read using a came
6. x 10 9 00 0 00 Recent Payments VIP 0 gt 50 25 00 0 00 Normal 0 Dd 120 12 00 0 00 Fee 0 00 Ticket price 0 00 XING EVENTS GmbH Sandstr 33 80335 Munich Germany www xing events com T 49 89 552 73 58 13 E Mail offers xing events com XING EVENTS 3 3 1 Self Service Terminal As soon as you select the option Start self service terminal you open up a Ticket Shop However your participants are able to access this shop themselves At this terminal participants can buy their ticket themselves and then they go on to pay at the check out After a successful purchase it will take 15 seconds before another purchase can be made amiando Self Service Terminal Easy Entry 1 Cart 2 Purchaser and ticket data 3 Method of payment 4 Check and buy Category Number Still available Price Amount Normal 0 x 94 3 00 0 00 VIP 0 zl 50 6 00 0 00 Presse 0 d 19 10 00 0 00 Fee 0 00 Ticket price 0 00 At the check out you can look for the relevant open invoice under the tab Invoice Search The status of the order is new If you click on the relevant order you will be shown an overview On this page you can print the name badge and the invoice and also mark the ticket as paid Back Payment Overview Invoice number TCEAMNBOOO06 new Print receipt Buyer test Test Sum 4 00 EUR Mark as paid Tickets First name Last name Tic
7. xing events com XING EVENTS The following example shows clearly how the devaluation of products works You would like to devaluate a number of different products at terminal 4 e g Product 1 Product 2 Workshop 1 and Workshop 2 Once the ticket is scanned the product is shown as devaluated if the participant has purchased any one of these 4 products 3 2 1 How to Reset Products Reset product Devaluate ticket If you selected the Read and devaluate mode by accident and have incorrectly scanned a product as devaluated you can always reset the product status and re validate it 3 3 Ticket Shop If you click on the tab Ticket Shop you can sell tickets directly at the door Simply click on Go to ticket shop and select whether you would like to just sell the tickets or whether the tickets should be sold and devaluated simultaneously You have two options here Buy and Devaluate or Buy Only Now enter the number of tickets and click on Next step EasyEntry will guide you through the ticket purchase process Event EE en Change Logout amiando event registration amp ticketing A Read ticket Search Number of guests Ticket shop Loft New ticket order Ticket shop Go to ticket shop buy and devaluate 1 Cart 2 Purchaser and ticket data 3 Method of payment 4 Check and buy 1 buy only Category Number Still available Price Amount Early Bird 0
8. XING EVENTS EasyEntry Instruction Manual XING EVENTS GmbH Sandstr 33 80335 Munich Germany www xing events com T 49 89 552 73 58 13 E Mail offers xing events com XING EVENTS EasyEntry Instruction Manual Contents t Reguirements TOR US saceteasancicaseqacncunnasteeienauesamaannnsaeincaaeeaaneioaenaninertarnysemeanaexoteniaeeaumndanns 3 2 Opening the User Interface oo eccccecccccccecccnseceseceeeeceeecaeeseeeceeecegeesaeesaeeseeesseeseuesneeaeeesaees 4 2 1 Work Online OF OTIING scrssscncarsaneinactenetesssnenstensaaeesaasceeeuneseraetienaacaaacetnasntastngahanenainceas 4 2 2 Choose between different EasyEntry Functions uo eccceccc cece eeeeeeeeeeeeeeeeeeeeaes 5 Or ASV EM MANON ern r ees ascenaeseencseane ae oacstousesaoscnne senses ceaeenaecenge 6 3 1 How to Read and Devaluate Tickets General uo cece ceccceeceseceeeeeeeeeeaeeeeeeeaeeees 6 3 1 1 How to Read and Devaluate Tickets using a Webcam nn sec eeeeeeeeeee ees T 3 1 2 How to Read and Devaluate Tickets using a Scanner naaaesssssessrsernersereen 8 3 1 3 How to Read and Devaluate Tickets in Real Time ou ceeceeceeeeeeeee eens 8 3 1 4 How to Reset Tickets oo eccecceecsecceeseeeeeeceeseeaeeseeseeeeeeseeseeegeeseeseeeeeeseeeas 9 3 2 How to Read and Devaluate Products oo cecccecccecceeeceeeceeeeeeeeeeeeeseeeaeeeeeeseeeees 9 3 2 1 How to Reset Products cccceccccccscceecseceeeceeeeeeeseceeeesaueceeseesseeeeeteeseeeeaes 10 SFUKATI ae A E E
9. am Select the option Read only hold the ticket in front of the camera so that the barcode is in focus and click on Check with camera The status of the ticket will now be displayed valid invalid devaluated as well as all the information relating to the ticket and the ticket purchaser This process will not de valuate the ticket This can be used to return a lost but valid ticket to its owner Select the option Read and devaluate hold the ticket in front of the camera as described and click Check with camera The ticket has now been devaluated and cannot be used again unless it is reset If for some reason the camera is unable to read the barcode you can enter the ticket ID manually Sim ply enter the 12 digit ID located on the bottom edge of the ticket in the relevant fields To devaluate the ticket manually simply enter the 12 digit ticket ID The display will immediately indica te whether the ticket has already been used or not XING EVENTS GmbH Sandstr 33 80335 Munich Germany www xing events com T 49 89 552 73 58 13 E Mail offers xing events com XING EVENTS 3 1 2 How to Read and Devaluate Tickets using a Scanner The same process applies to reading with a barcode scanner Choose Barcode Scanner as shown in number 1 below Please make sure that the cursor is in the correct field before using the scanner as seen in number 2 below You can then scan the ticket amiando EasyEn
10. entally selected the devaluate mode and mistakenly devaluated a ticket you can always reset the ticket and re validate it Actions Reset Ticket Devaluate Ticket 3 2 How to Read and Devaluate Products Please note The method used to read and devaluate products is exactly the same as for tickets What do you want to devaluate Devaluate tickets Devaluate products Product 1 Product 2 Product 3 Workshop 1 Workshop 2 In the Products menu you can read and devaluate any additional products that you have sold alongs ide your event for example Participation in a workshop Simply select the product that you would like to devaluate You also have the choice whether you would like to Read and devaluate the products or Read only Event EasyEntry Event Change Logout amiando event registration amp ticketing z Number of guests _ _ Read ticket Search Ticket shop 2 of 3 Products Ready Read and devaluate 0 Read only These products were selected Ticket details Actions TE ID Reset product tegory Type Devaluate ticket Ticket status Payment status T ticket has not been printed yet Ticket data Firstname Lastname Email Buyer Data Use a camera scanner Firstname Barcode Scanner Lastname Telenhone XING EVENTS GmbH Sandstr 33 80335 Munich Germany www xing events com T 49 89 552 73 58 13 E Mail offers
11. es the 2of5 Interleaved Barcode on the amiando tickets Please look at your barcode scanners user guide to enable your scanner for 2of5 Interleaved Bar code or try completely resetting the scanner by scanning the reset barcode in your user manual e Ifthe Metrologic MS 9590 Scanner is no longer working please print this page and scan the follo wing codes one after the other 1 Enable Factory Defaults 2 Recall Defaults OU L W UT You can also find the codes in the Metro Select Configuration Guide on page 23 1 5 Support Should you require any assistance while using EasyEntry or have additional questions regarding its functions please do not hesitate to contact us e Call our free customer hotline 0800 AMIANDO 0800 2642636 e Send an email to our support team support amiando com Please don t forget to include the name of your event along with your customer number if applicable We hope you have a great event XING EVENTS GmbH Sandstr 33 80335 Munich Germany www xing events com T 49 89 552 73 58 13 E Mail offers xing events com
12. ket type Ticket ID print badge test Test Onsite 6963 7004 0444 print badge XING EVENTS GmbH Sandstr 33 80335 Munich Germany www xing events com T 49 89 552 73 58 13 E Mail offers xing events com XING EVENTS 3 4 Print name badges for your participants EasyEntry allows you to print name badges for your participants upon entrance 3 4 1 Test print before the event Ideally you should carry out a print test of your name badges before the actual event takes place Open EasyEntry and select the tab Print options then click on Test Print If the name badges are being printed incorrectly you will need to change the page set up Select the tab Print options and then Page Set up Here you can change the following Size Decide on the size of the name badges A4 A5 etc Source Choose the feeder tray of the printer Margins Decide on the size of your page margins 3 4 2 Printing name badges Once the entry process of your event has begun you have two possibilities for printing out your name badges 1 Manually printing name badges After validating the tickets select the tab named print name badges 2 Automatically printing the name badges If you would like to save time by printing off the name badges automatically after scanning the tickets begin by selecting the tab print options and then click on the option print name badge after validati on
13. ra Firstname Lastname Demo Valid Ticket Email Ticket ID Category Type Status Buyer Data Actions TE Firstname Reset Ticket E P rA A a f ojs 2 re i TRN ved d A a IES rt Lastname Check with camera Telephone Devaluate Ticket Email or enter Ticket ID Street E Zipcode E City Country Check entered ID In the main window you now have the option of several different actions and can see whether a ticket is valid or has already been used XING EVENTS GmbH Sandstr 33 80335 Munich Germany www xing events com T 49 89 552 73 58 13 E Mail offers xing events com XING EVENTS Here is an overview of the available functions Point 1 Choose the option Read and devaluate or Read only Point 2 Check the ticket using either a webcam a barcode scanner or manually More information can be found under 3 1 1 Point 3 The colour and text that appears in the box indicates the status of the ticket where red invalid green valid etc Point 4 As soon as the ticket has been read all the information relating to it will appear in the modules Ticket Data and Buyer Data e g ticket category status purchasers details name address etc This ensures reliable identification Point 5 Reset the ticket validity with a single click 3 1 1 How to Read and Devaluate Tickets using a Webc
14. try Settings Help About Event IESN AGM Istanbul 2010 amiando einfach einladen _ _ Read Ticket Search Ticket Guests entered 0 of 3 Ticket Data Firstname Lastname Email Ticket ID Category Type Status Buyer Data or enter Ticket ID tH ll Check entered ID If for some reason the scanner is unable to read the barcode you can enter the ticket ID manually Simply enter the 12 digit ID located on the bottom edge of the ticket in the relevant fields lf you are using a barcode scanner select it from the list click in the field below the text and start scan ning You can scan within a distance of 20 cm This automatically devaluates the ticket It cannot be used again unless it is reset To devaluate the ticket manually simply enter the 12 digit ticket ID The display will immediately indica te whether the ticket has already been used or not 3 1 3 How to Read and Devaluate Tickets in Real Time In activating the real time check under Properties top left in the main window you can reduce the time it takes to check tickets This means that the ticket simply has to be held in front of the camera in order to be devaluated without the need to click on the Check Ticket button XING EVENTS GmbH Sandstr 33 80335 Munich Germany www xing events com T 49 89 552 73 58 13 E Mail offers xing events com XING EVENTS 3 1 4 How to Reset Tickets If you have accid
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