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For Windows 8.1

1. 5 1 The Setup Utility 5 2 Failing the POST 5 3 Fatal Errors 5 3 Non Fatal Errors 5 3 Setup Screens 5 4 Main Menu 5 5 XXII Preface System Time amp Date Main Menu 5 5 SATA Port Main Menu 5 6 System Extended Memory Main Menu
2. 1 14 System Map Front amp Left Views 1 15 System Map Right amp Rear Views 1 16 System Map Bottom View Model A 1 18 System Map Bottom View Model B 1 19 Windows 8 1 Control Panel 1 20 Windows 8 1 Start Screen amp Desktop 1 22 Apps amp Tiles 1 23 Desktop Application 1 24 The Charms Bar 1 25 Windows 8 1 Control Panel
3. D 2 Core Logic D 2 Display D 2 Memory D 2 Video Adapter D 2 Storage D 2 Audio D 3 Keyboard amp Pointing Device D 3 Interface D 3 Card Reader
4. 1 27 Windows 8 1 Taskbar 1 30 Video Features 1 31 Power Options 1 34 Shut Down Restart or Sleep Charms Bar E 34 XIX Preface Running Apps 1 35 Features amp Components Overview 2 1 Hard Disk Drive 2 2 Optical CD DVD Device 2 3 Loading Discs
5. 3 2 Battery 3 2 Turning On the Computer 3 3 Shutting the Computer Down 3 4 Power Plans 3 5 XX Preface Power Saving States 3 7 Sleep 3 7 Hibernate 3 8 Shut down 3 8 Configuring the Power Buttons
6. 5 10 Password on boot Security Menu 5 10 Secure Boot Control Security Menu 5 11 TPM Configuration Security Menu 5 12 TPM State Security Menu gt Security Device Support Enabled 5 13 Pending TPM operation Security Menu gt Security Device Support amp TPM State Enabled 5 14 Boot Menu 5 15 Boot Option Priorities Boot Menu 5 16 UEFI Boot Boot Menu 5 16 XXIII Preface Exit Menu 5 17 Upgrading The Computer Overview
7. 6 1 When Not to Upgrade 6 2 Removing the Battery 6 3 Upgrading the Hard Disk Drive 6 4 Removing the Hard Disk 6 5 Upgrading the Optical CD DVD Device 6 8 Upgrading the Optical CD DVD Device for Model A Computers 6 8 Upgrading the Optical CD DVD Device for Model B Computers 6 11 Upgrading the System Memory RAM 6 12 Modules amp Options Overview 7 1 PC Camera Module
8. 7 17 3rd Party Bluetooth V4 0 Combo Driver Installation 7 18 Intel Bluetooth Combo Driver Installation 7 18 Bluetooth Configuration in Windows 7 19 Trusted Platform Module 7 22 Enabling amp Activating TPM 7 23 Trusted Platform Module TPM Driver Installation 7 25 Initializing TPM 7 26 Infineon Security Platform Settings Tool 7 28 Intel Rapid Storage Technology 7 36 IRST Driver Installation
9. 1 4 System Software 1 5 Model Differences 1 6 XVIII Preface System Map LCD Panel Open Model A 1 7 System Map LCD Panel Open Model B 1 8 LED Indicators 1 9 Keyboard Model A 1 10 Keyboard Model B 1 11 Keyboard Shortcuts 1 12 Function Hot Key Indicators 1 13 Control Center
10. 7 3 PC Camera Audio Setup 7 4 Camera App 7 5 Camera Options 7 6 Taking Pictures Capturing Video 7 7 Camera Roll 7 8 Wireless LAN Module 7 12 3rd Party 802 11b g n Driver Installation 7 13 XXIV Preface Intel WLAN Driver Installation 7 13 WLAN Configuration in Windows 7 14 Bluetooth amp WLAN Combo Module
11. 3 18 Drivers amp Utilities What to Install 4 1 Module Driver Installation 4 1 Driver Installation 4 2 Updating Reinstalling Individual Drivers 4 4 User Account Control 4 5 XXI Preface Windows Security Message 4 5 New Hardware Found 4 5 Driver Installation Procedure 4 6 Chipset 4 6 Vi
12. D 3 Slot D 3 Communication D 3 Power Management D 4 Power D 4 Indicators D 4 XXVII Preface BIOS D 4 Security D 4 Features D 4 Operating System
13. A 2 Control Center Overview B 1 Video Driver Controls Video Driver Installation C 1 Dynamic Video Memory Technology C 1 Intel HD Graphics Control Panel C 2 XXVI Preface Display Devices amp Options C 15 Attaching Other Displays C 16 Attaching Other Displays Devices Charms Bar C 18 Configuring an External Display In Windows C 19 HDMI Audio Configuration C 21 Specifications Processors
14. 2 3 Handling CDs or DVDs 2 4 DVD Regional Codes 2 5 Multi In 1 Card Reader 2 6 TouchPad and Buttons Mouse 2 7 Gestures and Device Settings 2 9 Audio Features 2 13 Setup for Audio Recording 2 14 Power Management Overview 3 1 The Power Sources 3 2 AC DC Adapter
15. 5 6 MB Series BIOS Revision KBC EC firmware Revision 5 6 Advanced Menu 5 7 Intel R Rapid Start Technology Advanced Menu 5 7 Intel R Anti Theft Technology Advanced Menu 5 8 SATA Mode Advanced Menu 5 8 Boot Logo Advanced Menu 5 8 Power On Boot Beep Advanced Menu 5 8 Battery Low Alarm Beep Advanced Menu 5 8 Security Menu 5 9 Set Supervisor Password Security Menu 5 9 Set User Password Security Menu
16. 3 9 Resuming Operation 3 11 Power Conservation Modes 3 12 Battery Information 3 14 Battery Power 3 14 Conserving Battery Power 3 15 Battery Life 3 16 New Battery 3 16 Recharging the Battery with the AC DC Adapter 3 16 Proper handling of the Battery Pack 3 17 Battery FAQ
17. 7 36 Intel Rapid Start Technology Driver 7 37 Intel Rapid Start Technology Configuration 7 38 Intel Rapid Start Technology Driver Installation 7 44 Free Fall Data Protection 7 45 Free Fall Protection Driver Installation 7 48 Wireless Display 7 53 Wireless Display Configuration 7 54 3G Module 7 57 3G Configuration in Windows 7 59 XXV Preface EM820W 3G Module PIN Code amp Power Saving
18. 7 62 Troubleshooting Overview 8 1 Basic Hints and Tips 8 2 Backup and General Maintenance 8 3 Viruses 8 4 Upgrading and Adding New Hardware Software 8 5 Problems and Possible Solutions 8 7 EM820W 3G Module PIN Code amp Power Saving 8 15 Resolving the Insert a SIM issue with the 3G Module Windows 8 1 8 17 Interface Ports amp Jacks Overview A 1 Notebook Ports and Jacks
19. D 4 Environmental Spec D 4 Dimensions amp Weight D 4 XXVIII Preface Overview 1 1 Quick Start Guide 1 Chapter 1 Quick Start Guide Overview This Quick Start Guide is a brief introduction to the basic features of your computer to navigating around the computer and to getting your system started The remainder of the manual covers the following Chapter 2 A guide to using some of the main features of the computer e g the storage devices hard disk optical device card reader Touchpad Mouse and Audio Chapter 3 The computer s power saving options Chapter 4 The installation of the drivers and utilities essential to the operation or improvement of some of the computer s subsystems Chapter 5 An outline of the computer s built in software or BIOS Basic Input Output System Chapter 6 Instructions for upgrading your computer Chapter 7 A quick guide to the computer s PC Camera Wireless LAN Combo Bluetooth amp WLAN TPM security Intel and 3G modules some of which may be optional depending on your purchase configuration Chapter 8 A troubleshooting guide Appendix A Definitions of the interface ports jacks which
20. CD Emergency Eject If you need to manually eject a CD e g due to an unexpected power interruption you may push the end of a straightened paper clip into the emergency eject hole However please do NOT use a sharp ened pencil or similar object that may break and become lodged in the hole Disk Eject Warning Don t try to remove a CD DVD while the sys tem is accessing it This may cause the system to crash Features amp Components Optical CD DVD Device 2 5 2 DVD Regional Codes To change the DVD regional codes 1 Go to the Control Panel 2 Double click Device Manager Hardware and Sound then click the next to DVD CD ROM drives 3 Double click on the DVD ROM device to bring up the Properties dialog box and select the DVD Region tab to bring up the control panel to allow you to adjust the regional code DVD Region Note DVD region detection is device dependent not OS dependent You can select your module s re gion code 5 times The fifth selection is perma nent This cannot be al tered even if you change your operating system or you use the module in another computer Figure 2 3 DVD Region Codes Region 1 USA amp Canada Region 2 Western Europe Japan South Africa Middle East amp Egypt Region 3 South East Asia Taiwan South Korea The Philippines Indo nesia Hong Kong Region 4 South amp Central Amer ica Mexico
21. To see the boot options press F7 and choose your preferred boot device BIOS Settings Warning Incorrect settings can cause your system to malfunction To correct mistakes return to Set up and restore the Pre vious Values with lt F2 gt or Optimized De faults with lt F3 gt UEFI Boot amp POST When UEFI Boot is en abled then the prompts to press F2 or F7 will not appear However you can still press F2 to enter the setup or F7 to choose the preferred boot device if you press the key immediately the system boots up BIOS Utilities The Setup Utility 5 3 5 Failing the POST Errors can be detected during the POST There are two categories fatal and non fatal Fatal Errors These stop the boot process and usually indicate there is something seriously wrong with your system Take the computer to your service representative or authorized distributor supplier as soon as possible Non Fatal Errors This kind of error still allows you to boot You will get a message identifying the problem make a note of this message and you can then press F7 the F7 on screen will be highlighted to illustrate that the system is processing the request for boot options Press F2 give the system a few seconds to enter Setup the F2 on screen will be highlighted to illustrate that the system is processing the request to run the Setup program and try to correct the problem If you still get an error mes
22. 5 Insert the USIM card at the rear of the battery compartment as illustrated below until it clicks fully into position and replace the battery Power Safety Warning Before you undertake any installation procedures make sure that you have turned off the power and disconnected all peripher als and cables including telephone lines It is advis able to also remove your battery in order to prevent accidentally turning the ma chine on USIM Card Orientation Note that the USIM card s readable side with the gold colored contacts should face upwards as il lustrated Figure 7 49 Battery Removal amp USIM Card Insertion 1 2 3 4 2 1 3 4 Modules amp Options 3G Module 7 59 7 3G Configuration in Windows You can configure a 3G connection as below however make sure the system is not in Airplane Mode before configuration begins Charms Bar 1 Go to the Charms Bar 2 Select Settings and then click the WiFi icon it should read Available under the icon and Airplane mode should be Off 3 A list of available access points will appear under Mobile Broadband Figure 7 50 Networks Mobile Broadband Modules amp Options 7 60 3G Module 7 4 Any 3G service provider connection information is usually stored on the USIM card will appear under Mobile Broadband 5 Double click any connection icon under Mobile Broadband or click and then click Connect 6
23. Features amp Components Audio Features 2 13 2 Audio Features You can configure the audio options on your computer from the Sound control panel in Windows or from the Realtek HD Audio Manager icon in the taskbar notification area control panel right click the taskbar notification area icon to bring up an audio menu The volume may also be adjusted by means of the volume icon in the taskbar or the audio slider in the Settings menu see sidebar Volume Adjustment The sound volume level can be set using the vol ume control in the Set tings menu in the Charms Bar Figure 2 12 Realtek Audio Manager Right click the icon to access the menu above Features amp Components 2 14 Audio Features 2 Setup for Audio Recording To record audio sources on your computer at optimum quality follow the instruc tions below 1 Go to the Control Panel 2 Click Realtek HD Audio Manager Hardware and Sound or right click the taskbar icon and select Sound Manager 3 Click Microphone Effects tab in Microphone tab and then click to select Noise Suppression button or adjust the Recording Volume level to around 60 to obtain the optimum recording quality 4 Click OK to close the control panel and save the settings Figure 2 13 Realtek Audio Manager Recording Setup Power Management Overview 3 1 3 Chapter 3 Power Management Overview To conserve power especially when using t
24. 4 Click Add a wireless display Figure 7 45 Add a Wireless Display Modules amp Options Wireless Display 7 55 7 5 The system will then search for compatible display devices this may take up to 60 seconds so allow time for this to complete 6 Double click any detected display device in the list 7 You may then need to input a pin number for the device to which you are connecting 8 Click Next Figure 7 46 Searching For Devices Figure 7 47 Enter PIN Modules amp Options 7 56 Wireless Display 7 9 The display will then connect for specific settings for your display see the documentation supplied with your compatible adapter display for full details 10 To disconnect from the display you can select it in PC and Devices gt Devices and click Remove Device gt Yes or go to the Project menu Charms Bar gt Devices and click Disconnect Figure 7 48 Remove Device Disconnect Modules amp Options 3G Module 7 57 7 3G Module If you have included an optional UMTS HSPA based 3G Module Universal Mo bile Telecommunications System or High Speed Packet Access module see Com munication on page D 3 for specification details in your purchase option you do not require a driver application installation for Windows 8 Follow the instruc tions overleaf to install the USIM card which will be provided by your service pro vider and then use the Charms Bar Wireless icon
25. Go to the Devices amp Printers control panel in Windows 2 Double click the Bluetooth headset 3 Click Connect to complete the stereo connection OR 1 Go to the Sound control panel in Windows 2 Right click in the Playback tab the Bluetooth Stereo Audio device the default device is Headset 3 Click Connect to complete the stereo connection Problem Possible Cause Solution Troubleshooting EM820W 3G Module PIN Code amp Power Saving 8 15 8 EM820W 3G Module PIN Code amp Power Saving Note that there may be some issues when a PIN Code is set for the EM820W 3G module if you are unsure of your module version contact your distributor supplier in Windows if Mobile Broadband has been turned off and the system has resumed from a power saving state To prevent any issues it is recommended that you simply do not enable a PIN for the EM820W 3G module The following provides instructions for disabling the PIN code Disabling a PIN code for a 3G Module 1 Go to the Charms Bar 2 Click Change PC Settings Figure 8 2 Change PC Settings Troubleshooting 8 16 EM820W 3G Module PIN Code amp Power Saving 8 3 Click Network 4 Click the broadband connection under Mobile Broadband 5 Scroll down to Security and click Remove PIN 6 Enter the current PIN number and click OK 7 It is recommended that you do not Enable a PIN for the EM820W 3G module Figure 8 3 Disable PIN Troubleshooting E
26. List Disk Modules amp Options Intel Rapid Start Technology Driver 7 41 7 9 Type select disk is disk number where you want to create the store partition so refer to the results obtained from list disk for exact disk number 10 The message Disk is now the selected disk will appear 11 Type create partition primary 12 A DiskPart succeeded in creating the specified partition message should appear Figure 7 33 Diskpart Select Disk Figure 7 34 Diskpart Create Partition Modules amp Options 7 42 Intel Rapid Start Technology Driver 7 13 Type detail disk 14 Type select Volume is volume of your storage partition so refer to results obtained from detail disk for the exact volume number 15 The message Volume is now the selected volume will appear Figure 7 35 Diskpart Detail Disk Figure 7 36 Diskpart Select Volume Modules amp Options Intel Rapid Start Technology Driver 7 43 7 16 Type the following depending on the format of the SSD For MBR formatted SSDs set id 84 override the id must be set to 84 For GPT formatted SSDs set id D3BFE2DE 3DAF 11DF BA40 E3A556D89593 17 The message DiskPart successfully set the partition ID will appear 18 Close the CMD window Figure 7 37 Diskpart Set id Modules amp Options 7 44 Intel Rapid Start Technology
27. 5 Captured photos and videos will be saved to a Camera Roll folder within the Pictures folder Figure 7 5 Pictures Camera Roll Modules amp Options 7 8 PC Camera Module 7 Camera Roll 1 Run the Camera app from the Start screen by clicking on the Camera app icon 2 Right click on the screen to bring up menu buttons at the bottom of the screen 3 Click Camera Roll 4 Click the arrows on either side of the screen to browse through the captured photos video and back to the Camera app Editing Photos 1 Clicking on a captured photo will bring up an app bar with a series of buttons 2 The Camera butt ton will take you back to the home screen of the camera app 3 Click Delete to remove any photo from the camera roll you will be asked to click Delete again to confirm the deletion 4 The Open With butt ton will allow you to select a program with which to open the photo 5 You can click Set as Lock screen to set the photo as the lock screen picture 6 Clicking Slide Show will create a slide show of photos video in the camera roll 7 Click Rotate to rotate the picture through 90 degrees 8 Use the handles to Crop any captured picture and click Apply to make the changes you can change the Aspect ratio by clicking the button and selecting an aspect ratio from the menu You can Save a copy create another copy of the Figure 7 6 Edit Buttons for Still Photos Modules amp Options PC Camera
28. CE Marking is mandatory for the product it applies to whereas most quality markings are voluntary IV Preface FCC Statement Federal Communications Commission You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not in stalled and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the service representative or an experienced radio TV technician for help Operation is subject to the followi
29. Australia New Zealand Region 5 N Korea Russia Eastern Europe India amp Most of Africa Region 6 China Features amp Components 2 6 Multi In 1 Card Reader 2 Multi In 1 Card Reader The card reader allows you to use some of the latest digital storage cards Push the card into the slot and it will appear as a removable device and can be accessed in the same way as your hard disk s Make sure you install the card reader driver see CardReader on page 4 6 Note Some of these cards require PC adapters that are usually supplied with the cards Card Reader Cover Make sure you keep the rubber cover provided in the card reader when not in use This will help prevent foreign objects and or dust getting in to the card reader Figure 2 4 Front View 1 Card Reader MMC MultiMedia Card RS MMC SD Secure Digital Mini SD SDHC SDXC MS Memory Stick MS Pro MS Duo 1 Features amp Components TouchPad and Buttons Mouse 2 7 2 TouchPad and Buttons Mouse The TouchPad is an alternative to the mouse however you can also add a mouse to your computer through one of the USB ports The TouchPad buttons function in much the same way as a two button mouse Mouse Driver If you are using an ex ternal mouse your op erating system may be able to auto configure your mouse during its installation or only en able its basic functions Be sure to ch
30. Battery Information 3 Battery Life Battery life may be shortened through improper maintenance To optimize the life and improve its performance fully discharge and recharge the battery at least once every 30 days It is recommended that you use the Battery Settings in the En ergy Save Utility to help maintain the life of the battery We recommend that you do not remove the battery yourself If you do need to re move the battery for any reason e g long term storage see Removing the Battery on page 6 3 New Battery Always completely discharge then fully charge a new battery see Battery FAQ on page 3 18 for instructions on how to do this Recharging the Battery with the AC DC Adapter The battery pack automatically recharges when the AC DC adapter is attached and plugged into an electrical outlet If the computer is powered on and in use it will take several hours to fully recharge the battery When the computer is turned off but plugged into an electrical outlet battery charge time is less Refer to LED Indica tors on page 1 9 for information on the battery charge status and to Battery In formation on page 3 14 for more information on how to maintain and properly recharge the battery pack Power Management Battery Information 3 17 3 Proper handling of the Battery Pack DO NOT disassemble the battery pack under any circumstances DO NOT expose the battery to fire or high tempera
31. Enable disable UEFI Boot from this menu The Unified Extensible Firmware Inter face UEFI specification provides a clean interface between operating systems and platform firmware at boot time In contrast to BIOS UEFI defines a set of standard boot and runtime services The Network Stack item will be enabled as an option un der UEFI Boot BIOS Utilities Exit Menu 5 17 5 Exit Menu Click Save Changes and Reset to save all changes made Choosing to Discard Changes or Exit Discarding Changes will wipe out any changes you have made to the Setup You can also choose to restore the original Setup defaults that will re turn the Setup to its original state and erase any previous changes you have made in a previous session Figure 5 9 Exit Menu BIOS Utilities 5 18 5 Upgrading The Computer Overview 6 1 6 Chapter 6 Upgrading The Computer Overview This chapter contains information on upgrading the computer Follow the steps out lined to make the desired upgrades If you have any trouble or problems you can con tact your service representative for further help Before you begin you will need A small crosshead or Phillips screwdriver A small regular slotted flathead screwdriver An antistatic wrist strap Before working with the internal components you will need to wear an antistatic wrist strap to ground yourself because static electricity may damage the compo nents The chapter includ
32. Figure 6 9 RAM Module Location Contact Warning Be careful not to touch the metal pins on the module s connecting edge Even the cleanest hands have oils which can attract particles and degrade the module s performance Figure 6 10 RAM Module Release Latches 7 8 7 8 Upgrading The Computer 6 14 Upgrading the System Memory RAM 6 6 The RAM module will pop up and you can remove it 7 Pull the latches to release the second module if necessary 8 Insert a new module holding it at about a 30 angle and fit the connectors firmly into the memory slot 9 The module s pin alignment will allow it to only fit one way Make sure the module is seated as far into the slot as it will go DO NOT FORCE the module it should fit without much pressure 10 Press the module in and down towards the mainboard until the slot levers click into place to secure the module 11 Replace the component bay cover Figure 6 11 RAM Module Removal 9 9 Single Memory Module Installation If your computer has a sin gle memory module then insert the module into the Channel 0 JDIMM1 socket In this case this is the lower memory socket the socket closest to the mainboard Modules amp Options Overview 7 1 7 Chapter 7 Modules amp Options Overview This chapter contains information on the following modules which may come with your computer depending on the configuration
33. The system will connect to your network 7 A Connected will appear alongside the 3G connection click the connection to view the timer which indicates your connected time for the current session Figure 7 51 Mobile Broadband Connect Modules amp Options 3G Module 7 61 7 8 You can then access the internet download e mail etc as per any internet connection 9 To disconnect you can select the connection and click Disconnect 10 You need to either use Airplane Mode or to turn the Mobile Broadband module off aboard aircraft Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure the system is in Airplane Mode if you are using the computer aboard aircraft Figure 7 52 Mobile Broadband Disconnect Modules amp Options 7 62 EM820W 3G Module PIN Code amp Power Saving 7 EM820W 3G Module PIN Code amp Power Saving Note that there may be some issues when a PIN Code is set for the EM820W 3G module if you are unsure of your module version contact your distributor supplier in Windows if Mobile Broadband has been turned off and the system has resumed from a power saving state To prevent any issues it is recommended that you sim ply do not enable a PIN for the EM820W 3G module The following provides in structions for disabling the PIN code for specific instructions on resolving the issue wh
34. Video Driver Controls Intel HD Graphics Control Panel C 13 C Click the Video menu at the top of the screen to display the sub menus The Image Enhancement menu allows you to adjust the Sharpness Skin Tone Enhance ment Noise Reduction etc Click Apply to save changes Figure C 12 Intel HD Graphics Control Panel Video Image Enhancement Basic Video Driver Controls C 14 Intel HD Graphics Control Panel C The Image Scaling and Gamut Mapping menus allow you to adjust these items Figure C 13 Intel HD Graphics Control Panel Video Image Scaling amp Gamut Mapping Video Driver Controls Display Devices amp Options C 15 C Display Devices amp Options Note that you can use external displays connected to the HDMI Out port and or ex ternal monitor port See your display device manual to see which formats are sup ported Display Mode Intel Win8 Description Single Display One of the connected displays is used as the display device PC screen only or Second screen only Clone Duplicate Both connected displays output the same view and may be configured independently Extended Extend Both connected displays are treated as separate devices and act as a virtual desktop Table C 1 Display Modes Attaching Displays When you first attach an external display you may find that the desktop does not occupy the full screen area Use either the display s auto adjust configure contr
35. Wireless LAN modules are powered off VI Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions including those listed below to reduce the risk of fire electric shock and injury to persons when using any electrical equipment 1 Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using this equipment with a telephone line other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions 5 This product is intended to be supplied by a Listed Power Unit with an AC Input of 100 240V 50 60Hz DC Output of 19V 3 42A 65 Watts minimum AC DC Adapter This Computer s Optical Device is a Laser Class 1 Product VII Preface Instructions for Care and Operation The notebook computer is quite rugged but it can be damaged To prevent this follow these suggestions 1 Don t drop it or expose it to shock If the computer falls the case and the components could be damaged 2 Keep it dry and don t overheat it Keep the computer and power supply away from any kind of heating ele ment This
36. and removing devices and restarting where necessary will often find the source of a problem although this may be time consuming Troubleshooting Problems and Possible Solutions 8 7 8 Problems and Possible Solutions Problem Possible Cause Solution You turned on the power but it doesn t work Battery missing incorrectly installed Check the battery bay make sure the battery is present and seated properly the design of the battery only allows it to go in one way Make sure there s nothing interfering with the battery contacts The battery LED power indicator is blinking orange Low Battery Plug in the DC power source If the computer doesn t start up immediately turn it off then on again You are losing battery power too quickly The system is using too much power If your OS has a Power Options scheme see Power Plans on page 3 5 check its settings You may also be using a peripheral device USB device that is drawing a lot of power Actual battery operating time is shorter than expected The battery has not been fully discharged before being recharged Make sure the battery is fully discharged and recharge it completely before reusing see Battery Information on page 3 14 Power Options have been disabled Go to the Control Panel in Windows and re enable the options A peripheral device USB device is consuming a lot of power Turn off remove the unused device to save power Troublesh
37. configured to operate in AHCI Advanced Host Controller Interface mode Boot Logo Advanced Menu Use this menu item to enable disable the Boot Logo screen at system startup if you have not enabled UEFI Boot If you disable the Boot Logo you will not see the F2 Enter Setup or F7 Boot Options prompts on the screen however you can still press these keys while the boot screen is displayed to perform the Enter Setup or Boot Option functions Power On Boot Beep Advanced Menu Use this menu item to enable disable the beep as the computer starts up Battery Low Alarm Beep Advanced Menu Use this menu item to enable disable the battery low alarm beep UEFI Boot When UEFI Boot is en abled then the prompts to press F2 or F7 will not appear However you can still press F2 to enter the setup or F7 to choose the preferred boot device if you press the key immedi ately the system boots up BIOS Utilities Security Menu 5 9 5 Security Menu Set Supervisor Password Security Menu You can set a password for access to the Aptio Setup Utility This will not affect access to the computer OS only the Aptio Setup Utility Security Menu The changes you make here affect the access to the Setup utility itself and also access to your machine as it boots up after you turn it on These settings do not affect your machine or network passwords which will be set in your software OS Figure 5 4 Security Men
38. default on screen in structions for each driver e g Next gt Next gt Finish unless you are an advanced user In many cases a re start is required to install the driver Make sure any modules e g WLAN or Bluetooth are ON and the system is not in Airplane Mode before installing the appropriate driver Drivers amp Utilities 4 6 Driver Installation 4 Driver Installation Procedure Insert the Device Drivers amp Utilities User s Manual disc and click Install Drivers button Chipset 1 Click 1 Install Chipset Driver gt Yes 2 Click Next gt Yes gt Next gt Next 3 Click Finish to restart the computer Video VGA 1 Click 2 Install VGA Driver gt Yes 2 Click Next gt Yes gt Next gt Next 3 Click Finish to restart the computer Note After installing the video driver go to the Dis play Display Settings control panel to adjust the vid eo settings to the highest resolution LAN 1 Click 3 Install LAN Driver gt Yes 2 Click Next gt Install 3 Click Finish CardReader 1 Click 4 Install Cardreader Driver gt Yes 2 Click Finish Touchpad 1 Click 5 Install Touchpad Driver gt Yes 2 Click Next 3 Click the button to accept the license agreement and click Next 4 Click Finish gt Restart Now to restart the com puter Drivers amp Utilities Driver Installation 4 7 4 Airplane Note Do not use Update Driver in Device Manager to install the Airpl
39. display selection op tions Figure C 5 Intel HD Graphics Control Panel Display Settings Video Driver Controls Intel HD Graphics Control Panel C 7 C Click the Display menu at the top of the screen to display the sub menus The Mul tiple Displays menu allows you to configure the display mode of any attached dis plays see Attaching Other Displays on page C 16 Multiple Display At least one other dis play must be attached in order to view multiple display selection op tions Figure C 6 Intel HD Graphics Control Panel Display Settings Multiple Displays Video Driver Controls C 8 Intel HD Graphics Control Panel C The Audio sub menu allows you to configure the capability mode of any attached displays if applicable i e the attached display supports audio Enable Audio Without Video to keep audio on when the display blanks out for power saving pur poses Figure C 7 Intel HD Graphics Control Panel Display Settings Audio Video Driver Controls Intel HD Graphics Control Panel C 9 C 3D This menu allows you to choose how 3D images are displayed Quality displays the most detail Balanced provides better computer performance with good quality and Custom allows you to configure the Anisotropic Filtering Vertical Sync and Anti Aliasing features to your preferences Click Apply to save changes Figure C 8 Intel HD Graphics Control Panel 3D Video Driv
40. display the Lock screen P Display the Second Screen menu see Figure 1 22 on page 1 31 R Switch to the Windows Desktop and display the Run dialog box Z Access the Customize Bar see Figure 1 13 on page 1 23 Windows Logo Keyboard Shortcut Use the Windows logo key D key com bination toto switch from the Start screen to the Windows Desk top Menu Application Keyboard Shortcut When the Desktop app is running you can use the Menu Application key on the key board to act as a mouse right click In the Start screen this function is useful to quickly display Cus tomize Apps Function Hot Key Indicators 1 13 Quick Start Guide 1 Function Hot Key Indicators The function keys F1 F12 etc will act as hot keys when pressed while the Fn key is held down In addition to the basic function key combinations visual indicators are available when the hot key utility is installed Table 1 3 Function amp Hot Key Indicators Keys Function Keys Function Fn Play Pause in Audio Video Programs Fn Display Toggle Fn Fan Control Toggle Automatic Fan Control Full Power Fn Brightness Decrease Increase Fn TouchPad Toggle Fn PC Camera Power Toggle Fn Turn LCD Backlight Off Press a key to or use TouchPad to turn on Fn Airplane Mode Toggle Fn Mute Toggle Fn NumLk Number Lock Toggle Fn Sleep Toggle Fn ScrLk Scroll Lock Toggle Fn Volu
41. displays the Charms Bar The Charms Bar contains the Search Share Start De vices and Settings menus To access up the Charms Bar move the cursor to the upper or lower right corners of the screen and then hover over one of the items in the Charms Bar to activate it the bar will be black when it is active or use the Windows Logo Key C key combination Figure 1 15 Start Screen with Charms Bar Move the mouse over a Charms Bar icon to activate the menu Move the mouse to the top lower right icons to activate the Charms Bar Move the mouse to the top lower right icons to activate the Charms Bar 1 26 Windows 8 1 Start Screen amp Desktop Quick Start Guide 1 Charms Bar Items Search You can search for any file application Apps and control panel settings with instantaneous results Share This button is used to share information with people via mail or social networks Start Click to bring up the Start screen the same function as pressing the Windows Logo Key or click ing the bottom left of the screen Devices Click this button to change connected peripheral device settings e g an external display Settings This button gives instant access to the computer settings such as Network Audio Notifica tions Power and Keyboard click Change PC Settings to activate the PC Settings menu Figure 1 16 Settings Menu Charms Bar TouchPad Access To quick access the Char
42. happen at the most inconvenient time possible so you should preview this section just in case If after you ve tried everything and the system still won t cooperate try turning it off for a few minutes and then rebooting You will lose any unsaved data but it may start working again Then call your service representative Troubleshooting 8 2 Basic Hints and Tips 8 Basic Hints and Tips Many of the following may seem obvious but they are often the solution to a problem when your computer ap pears not to be working Power Is the computer actually plugged into a working electrical outlet If plugged into a power strip make sure it is actually working Check the LED Power amp Communication Indicators see LED Indica tors on page 1 9 to see the computer s power status Connections Check all the cables to make sure that there are no loose connections anywhere Power Savings Make sure that the system is not in Hibernate or Sleep mode by pressing the keys config ured in your Power Options see Power Saving States on page 3 7 the Fn F4 key combination or power button to wake up the system Brightness Check the brightness of the screen by pressing the Fn F8 and F9 keys to adjust the bright ness Display Choice Press Fn F7 to make sure the system is not set to external only display Boot Drive Make sure there are no optical media and or USB storage devi
43. is an electrical appliance If water or any other liquid gets into it the computer could be badly dam aged Do not expose the computer to any shock or vibration Do not place it on an unstable surface Do not place anything heavy on the computer Do not expose it to excessive heat or direct sunlight Do not leave it in a place where foreign matter or mois ture may affect the system Don t use or store the com puter in a humid environment Do not place the computer on any surface that will block the Vents Fan Intakes VIII Preface 3 Avoid interference Keep the computer away from high capacity transformers electric motors and other strong magnetic fields These can hinder proper performance and damage your data 4 Follow the proper working procedures for the computer Shut the computer down properly and don t forget to save your work Remember to periodically save your data as data may be lost if the battery is depleted 5 Take care when using peripheral devices Do not turn off the power until you properly shut down all programs Do not turn off any peripheral devices when the computer is on Do not disassemble the com puter by yourself Perform routine maintenance on your computer Use only approved brands of peripherals Unplug the power cord before attaching peripheral devices IX Preface Power Safety The computer has specific power requirements Only use a power adapter appro
44. pack them and those devices adapters and or cables 8 Anticipate customs Some jurisdictions may have import restrictions or require proof of ownership for both hardware and software Make sure your documents are prepared Power Off Before Traveling Make sure that your notebook is completely powered off before putting it into a travel bag or any such container Putting a notebook which is powered on in a travel bag may cause the vent s fan intake s outlet s to be blocked To prevent your computer from overheating make sure nothing blocks the vent s fan intake s outlet s while the computer is in use XIV Preface On the Road In addition to the general safety and maintenance suggestions in this preface and Chapter 8 Troubleshooting keep these points in mind Hand carry the notebook For security don t let it out of your sight In some areas computer theft is very common Don t check it with normal luggage Baggage handlers may not be sufficiently careful Avoid knock ing the computer against hard objects Beware of Electromagnetic fields Devices such as metal detectors amp X ray machines can damage the com puter hard disk floppy disks and other media They may also destroy any stored data Pass your computer and disks around the devices Ask security officials to hand inspect them you may be asked to turn it on Note Some airports also scan luggage with these devices Fly safely Most airlines have
45. purchased If you are unsure please contact your service representative Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure the WLAN amp Bluetooth module s are OFF or the system is in Airplane Mode if you are using the com puter aboard aircraft see Table 1 3 on page 1 13 PC Camera Module Wireless LAN Module Bluetooth amp WLAN Combo Module Trusted Platform Module Intel Rapid Storage Technology Intel Rapid Start Technology Driver Free Fall Data Protection Wireless Display 3G Module Modules amp Options 7 2 Overview 7 Important Notice If your purchase option includes both Wireless LAN and 3G modules then the appropriate antennas will be installed Note that In order to comply with FCC RF exposure compliance requirements the antenna must not be co located or operate in conjunction with any other antenna or transmitter Important Notice 3G amp Bluetooth Wireless LAN Modules In order to comply with FCC regulations you should NOT operate the 3G module and the Bluetooth Wireless LAN modules at the same time as this may disrupt radio frequency and cause interference When the 3G module is powered on make sure that the Bluetooth Wireless LAN modules are powered off Modules amp Options PC Camera Module 7 3 7 PC Camera Mo
46. regulations about the use of computers and other electronic devices in flight These restrictions are for your safety follow them If you stow the notebook in an overhead compartment make sure it s secure Contents may shift and or fall out when the compartment is opened Get power where you can If an electrical outlet is available use the AC DC adapter and keep your battery ies charged Keep it dry If you move quickly from a cold to a warm location water vapor can condense inside the computer Wait a few minutes before turning it on so that any moisture can evaporate XV Preface Developing Good Work Habits Developing good work habits is important if you need to work in front of the computer for long periods of time Improper work habits can result in discomfort or serious injury from repetitive strain to your hands wrists or other joints The following are some tips to reduce the strain Adjust the height of the chair and or desk so that the keyboard is at or slightly below the level of your elbow Keep your forearms wrists and hands in a relaxed position Your knees should be slightly higher than your hips Place your feet flat on the floor or on a footrest if necessary Use a chair with a back and adjust it to support your lower back comfortably Sit straight so that your knees hips and elbows form approximately 90 degree angles when you are working Take periodic breaks if you are using the computer
47. several days or you do not need it to wake up and run a scheduled task Returning to full operation from Shut down takes longer than from Sleep or Hibernate Figure 3 4 Power Menu Power Management Configuring the Power Buttons 3 9 3 Configuring the Power Buttons The power sleep button Fn F4 key combo and closed lid may be set to send the computer in to a power saving state Click Choose what the power buttons do on the left menu in Power Options to bring up the menu Password Protection It is recommended that you enable a password on wake up in order to protect your data However you can dis able this setting from the Power Options menu by clicking Require a password on wakeup in the left menu and se lecting the options click Change settings that are currently unavail able Figure 3 5 Power Options Define Power Buttons Power Management 3 10 Configuring the Power Buttons 3 Adding Hibernate Sleep to the Power Menu Add Hibernate Sleep to the Power Menu as follows 1 Go to the Power Options Hardware and Sound control panel 2 Click Change settings that are currently unavailable 3 Click Choose what the power buttons do 4 Click to put a tick in the Hibernate Sleep box under Shutdown settings 5 Click Save Changes and close the control panel Figure 3 6 Power Options Define Power Buttons Shutdown Settings Power Management Configuring the Power Butt
48. 2 0 compatible ports USB 2 0 is fully USB 1 1 compliant are for low speed peripherals such as keyboards mice or scanners and for high speed peripherals such as external HDDs digital video cameras or high speed scanners etc Devices can be plugged into the computer and unplugged from the computer without the need to turn the system off if the power rating of your USB device is 500mA or above make sure you use the power supply which comes with the device The USB 3 0 ports are denoted by their blue color USB 2 0 ports are colored black USB 3 0 will transfer data much faster than USB 2 0 and is backwards compatible with USB 2 0 Item Description 3 0 Interface Ports amp Jacks A 4 A Control Center Control Center B 1 B Appendix B Control Center Overview The following chapter will give a quick description of the functions of the Control Center The Control Center gives quick access to frequently used controls power management features and enables you to quickly turn mod ules on off Click the Control Center icons to toggle the appropriate function or hold the mouse button down and move the slider where applicable Certain functions will automatically be adjusted when a power mode is selected The Control Center in Windows 8 1 works under the Desktop app and not under the Start screen Figure B 1 Control Center Control Center B 2 Control Center B Power Modes You can set a Power Mode by click
49. A Notebook Ports and Jacks Item Description Card Reader Port The card reader allows you to use some of the latest digital storage cards Push the card into the slot and it will appear as a removable device DC In Jack Plug the supplied AC DC adapter into this jack to power your computer External Monitor VGA Port This port allows you to connect an external monitor or Flat Panel Display to get dual video or simultaneous display on the LCD and external monitor FPD HDMI Out Port The HDMI Out High Definition Multimedia Interface is an audio video connector interface for transmitting uncompressed digital streams This allows you to connect an external monitor TV or Flat Panel Display etc as a display device by means of a HDMI cable Note that HDMI carries both audio and video signals Headphone Out Jack Headphones or speakers may be connected through this jack Note Set your system s volume to a reduced level before connecting to this jack Interface Ports amp Jacks Interface Ports amp Jacks A 3 A Microphone In Jack Plug an external microphone in to this jack to record on your computer RJ 45 LAN Jack This port supports LAN Network functions Note Broadband e g ADSL modems usually connect to the LAN port Security Lock Slot To prevent possible theft a Kensington type lock can be attached to this slot Locks can be purchased at any computer store USB 2 0 1 1 Ports USB 3 0 Port These USB
50. Driver 7 19 Go the Windows control panel and double click Administrative Tools System and Security gt Computer Management gt Storage gt Disk Management 20 The disk partition should read Healthy Hibernation Partition 21 Restart the computer 22 Install the driver see below Intel Rapid Start Technology Driver Installation 1 Insert the Device Drivers amp Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 5 Install Rapid Start Driver gt Yes 4 Click Next gt Next gt Yes gt Next gt Next 5 Click Finish to restart the computer Figure 7 38 Computer Management Healthy Hibernation Partition Healthy Hibernation Partition Modules amp Options Free Fall Data Protection 7 45 7 Free Fall Data Protection The Free Fall Data Protection sensor will help protect your hard disk drive in the event that the computer is accidentally dropped by parking the HDD read write heads away from the platter to avoid scratching the surface of the hard disk If you want to install Free Fall Data Protection then follow the procedure outlined on the following pages to install the driver and then configure the sensitivity from the ap plication Before installing the Free Fall Data Protection driver you will need to install Micro soft net Framework V3 5 or higher You can go to the Microsoft website search for the file download it and then install it or altern
51. Fall Data Generator Modules amp Options Wireless Display 7 53 7 Wireless Display Wireless Display requires an Intel 7260 and 3160 series WLAN Combo mod ule in conjunction with a compatible video adapter display device purchased separately allows you to display the contents of the notebook display on another display e g HDTV without the need to have cables stretching across a room You can then play games browse the internet display videos or photo slide shows on your TV external display without using HDMI or A V cables Before configuring Wireless Display you will need to set up your compatible adapter with your display speakers Connect the adapter using an HDMI or A V ca ble and turn on the display or in the case of speakers connect them to the wireless speaker adapter with the cables provided with the adapter and then set the display to the appropriate input channel see the documentation supplied with your compat ible adapter display for full details Note that no driver or application is required for wireless display in Windows 8 1 Compatible Adapters For a list of compatible display and audio adapt ers check the Intel web site or your distributor supplier Modules amp Options 7 54 Wireless Display 7 Wireless Display Configuration 1 Note that no driver or application is required for wireless display in Windows 8 1 2 Go the Charms Bar select Devices 3 Click Project
52. Insert the Device Drivers amp Utilities User s Manual disc into the computer s DVD drive 2 Click the message Tap to choose what happens with this disc 3 Click Run autorun exe 4 Click Install Drivers button or Option Drivers button to access the Optional driver menu Figure 4 1 Drivers Installer Screen 1 5 Check the driver installation order from Table 4 1 on page 4 3 the drivers must be installed in this order which is the same as that listed in the Drivers Installer menu below 6 Click to select the driver you wish to install you should note down the drivers as you install them 7 Follow the instructions for each individual driver installation procedure as listed on the following pages Figure 4 2 Install Drivers Drivers amp Utilities Driver Installation 4 3 4 Table 4 1 Driver Installation All drivers provided are for the Windows 8 1 operating system Note that you need to install both the WLAN amp Bluetooth drivers for Intel and 3rd party WLAN amp Bluetooth Combo modules Win 8 1 System Driver Page Optional Drivers Page Chipset Page 4 6 PC Camera Module No driver required Page 7 3 Video VGA Page 4 6 Wireless LAN Module Page 7 12 LAN Page 4 6 Bluetooth amp WLAN Combo Module Page 7 17 CardReader Page 4 6 Trusted Platform Module Page 7 22 Touchpad Page 4 6 Intel Rapid Storage Technology Page 7 36 Hot Ke
53. M820W 3G Module PIN Code amp Power Saving 8 17 8 Resolving the Insert a SIM issue with the 3G Module Windows 8 1 1 If a PIN was set for the EM820W 3G module you have then switched Mobile broadband off or put the system in Airplane Mode in Networks and the system has just resumed from a power saving state the following error may occur 2 On resuming from the power saving state the standard procedure would be to go to Networks in the Charms Bar and turn on Mobile broadband 3 Go to the Charms Bar 4 Select Settings and you will then note that the WiFi icon will read Unavailable 5 Standard procedure would be to click the connection and enter the PIN number to unlock the connection 6 In this instance you will note that the Mobile broadband connection will read Insert a SIM 7 In this case you will need to restart the computer 8 After system restart you can then connect to the Mobile Broadband as normal 9 To fully resolve this issue it is recommended that you do not Enable a PIN for the EM820W 3G module Troubleshooting 8 18 8 Interface Ports amp Jacks Interface Ports amp Jacks A 1 A Appendix A Interface Ports amp Jacks Overview The following chapter will give a quick description of the interface ports amp jacks which allow your computer to communicate with external devices connect to the internet etc Interface Ports amp Jacks A 2 Interface Ports amp Jacks
54. Module 7 9 7 photo with the edited changes Update original which changes the original picture permanently or Undo any changes 9 Click the Edit button to bring up a full suite of tools to edit the photo 10 Click on the menu headings on the left and then click on the tool on the right to edit the photo as required 11 After the editing process is completed right click on the photo to Save a copy create another copy of the photo with the edited changes Update original which changes the original picture permanently Undo any changes or Cancel the editing Figure 7 7 Editing Tools Basic Fixes Light Color Effects Edit Menu Modules amp Options 7 10 PC Camera Module 7 Editing Photos 1 Clicking on a captured video will bring up an app bar with a series of buttons 2 Click Delete to remove any video from the camera roll you will be asked to click Delete again to confirm the deletion 3 The Open With butt ton will allow you to select a program with which to run the Video 4 Clicking Slide Show will create a slide show of photos video in the camera roll 5 Click Trim to edit the video Use the round buttons at either end of the slider to adjust the video length and click Save a copy to save the changes made Figure 7 8 Edit Buttons for Video Figure 7 9 Trim Video for Video Files Click to select and move the rounded buttons to edit the video Modules amp Options PC Camera Modu
55. ON the WLAN Bluetooth amp 3G Modules are OFF Green Hard Disk Activity 1 10 Keyboard Model A Quick Start Guide 1 Keyboard Model A The keyboard has an embedded numerical keypad for easy numeric data input and function keys to change operational features instantly Figure 1 4 Keyboard Model A Other Keyboards If your keyboard is dam aged or you just want to make a change you can use any standard USB keyboard The system will detect and enable it auto matically However spe cial functions hot keys unique to the system s regular keyboard may not work NumLk amp ScrLk Hold down the Fn Key and either NumLk or ScrLk to enable number or scroll lock and check the LED indicator for sta tus Numerical Keypad Play Pause Key Function Keys NumLk amp ScrLk Keys Fn Key Windows Logo Key Menu Application Key Special Characters Some software applications allow the number keys to be used with Alt to produce special characters These special characters can only be produced by using the numeric keypad Regular number keys in the upper row of the keyboard will not work Make sure that NumLk is on Keyboard Model B 1 11 Quick Start Guide 1 Keyboard Model B The keyboard has an embedded numerical keypad for easy numeric data input and function keys to change operational features instantly Figure 1 5 Keyboard Model B Other Keyboards If yo
56. Processor 2M L3 Cache 22nm 22 Nanometer DDR3L 1600MHz TDP 37W Core Logic Mobile Intel HM86 Express Chipset Display Model A 14 0 35 56cm HD 1366 768 16 9 3 6mm thick Backlit Panel Model B 15 6 39 62cm HD 1366 768 FHD 1920 1080 16 9 3 8 3 4mm thick Backlit Panel Memory Dual Channel DDR3L Two 204 Pin SO DIMM Sockets Supporting DDR3L 1600 MHz Memory Modules real operational frequency depends on the FSB of the processor Memory Expandable up to 16GB Compatible with 2GB 4GB or 8GB Modules Video Adapter Intel HD Graphics 4600 GPU is Dependent on Processor Dynamic Frequency Intel Dynamic Video Memory Technology up to 1 7MB Microsoft DirectX 11 Compatible Storage One Changeable 9 5mm h Super Multi Blu ray Combo Optical Device Drive with SATA Interface Factory Option Dummy Optical Device Drive Factory Option See over Specifications Specifications D 3 D One Changeable 2 5 9 5 mm h 7mm h HDD with SATA Serial Interface mSATA SSD Solid State Drive with SATA Serial Interface Factory Option Audio High Definition Audio Interface Built In Microphone 2 Built In Speakers Keyboard amp Pointing Device Built in Touchpad with Multi Gesture Functionality Isolated A4 Size Keyboard Model A Full Size Isolated Keyboard with Numeric Pad Model B Interface Model A One USB 2 0 Port Model B Two USB 2 0 Ports All Mode
57. V13 4 00 W81 For Windows 8 1 I Preface Notice The company reserves the right to revise this publication or to change its contents without notice Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use or misuse of this publication This publication and any accompanying software may not in whole or in part be reproduced translated trans mitted or reduced to any machine readable form without prior consent from the vendor manufacturer or creators of this publication except for copies kept by the user for backup purposes Brand and product names mentioned in this publication may or may not be copyrights and or registered trade marks of their respective companies They are mentioned for identification purposes only and are not intended as an endorsement of that product or its manufacturer December 2013 Trademarks Intel Pentium and Intel Core are trademarks registered trademarks of Intel Corporation II Preface R amp TTE Directive This device is in compliance with the essential requirements and other relevant provisions of the R amp TTE Direc tive 1999 5 EC This device will be sold in the following EEA countries Austria Italy Belgium Liechte
58. Volume Adjustment The sound volume level can be set using the vol ume control in the Set tings menu in the Charms Bar Figure C 19 Sound HDMI Device set Default Video Driver Controls C 22 HDMI Audio Configuration C 5 Adjust the HDMI settings from the control panel tabs 6 Click tap OK to close the Sound control panel Figure C 20 HDMI Device Properties Video Driver Controls HDMI Audio Configuration C 23 C HDMI Notes Connect a device with HDMI support to the HDMI Out port BEFORE attempt ing to play audio video sources through the device To play audio sources through your external display s TV or LCD speakers you will need to go to the audio configuration control panel on the display and configure the audio input accordingly see your display device manual HDMI Video Configuration 1 Connect an HDMI cable from the HDMI Out port to your external display 2 Configure your external display as per the instructions in Attaching Other Displays on page C 16 3 Set up your external display TV or LCD for HDMI input see your display device manual 4 You can now play video audio sources through your external display Other Applications If you are using a third party application to play DVDs etc from any attached DVD de vice you will need to consult the applica tion s documentation to see the appropriate audio configuration the application mu
59. ably 1366 768 or above see sidebar Figure 1 26 Screen Resolution Screen Resolution for Apps Windows 8 8 1 The minimum resolution in which Apps will run is 1024x768 The minimum resolution required to support all the features of Windows 8 including multitasking with snap is 1366x768 These specs are the minimum screen resolution that supports all the features of Windows 8 1 on a useful physical size 1 36 Running Apps Quick Start Guide 1 User Account Control Settings If your computer meets the minimum screen resolution requirements and still you can t run apps then that you have to check the status of User Account Control UAC Apps may fail to open when the UAC is turned off To check whether the UAC is on or off follow the instructions below 1 Open the Control Panel 2 Click on User Accounts and then click on Change User Account Control settings or click System and Security and click Change User Account Control Settings under Action Center 3 If the slider is in the Never notify position then the UAC is disabled 4 To enable or turn on the UAC move the slider to Always notify or Notify me when apps try to make changes to my computer default position and then click OK Figure 1 27 User Account Control Features amp Components Overview 2 1 2 Chapter 2 Features amp Components Overview Read this chapter to learn more about the following main features and components of t
60. achieve high speed transfer speeds both devices must support high speed data transfer i e both the computer and the Bluetooth compati ble device you are connecting to Check your Bluetooth compatible device s documentation to confirm it supports high speed data transfer and for configuration information Problem Possible Cause Solution Troubleshooting 8 12 Problems and Possible Solutions 8 I have used Update Driver in Device Manager Unknown device gt Other Devices to try and install the Airplane Mode driver Windows encountered a problem in attempting to update the driver and a yellow exclamation mark appears in Device Manager against the Unknown device It is very important that the drivers are installed in the order indicated in Chapter 4 which is the numbered installation order on the Device Drivers amp Utilities User s Manual disc This issue can occur when drivers are manually installed and not in the correct order If you have attempted to Update Driver from the Device Manager control panel and have encountered problems then use the method below to correct this To correct this problem 1 Go to the Programs and Features Programs control panel in Windows 2 Select any installed Airplane Mode driver item e g Insyde Airplane Mode HID Mini Driver and click Uninstall Change to uninstall the current driver 3 Restart the computer 4 Insert the Device Drivers amp Utilities User
61. all the information to the hard disk and shut the computer down before the battery becomes depleted To add Sleep to the Power Menu see Adding Hibernate Sleep to the Power Menu on page 3 10 Wake On LAN Support Wake On LAN is only supported from Sleep or Hibernate states in Windows If you require your com puter to wake up from network activity in Win dows then make sure that the computer is ei ther in Sleep or Hiber nate Wake On LAN is not supported from Shut down states in Win dows Power Management 3 8 Power Saving States 3 Hibernate Hibernate uses the least amount of power of all the power saving states and saves all of your information on a part of the hard disk before it turns the system off If a power failure occurs the system can restore your work from the hard disk if a power failure occurs when work is saved only to memory then the work will be lost Hi bernate will also return you to where you last left off within seconds You should put your mobile PC into Hibernate if you will not use the computer for a period of time and will not have the chance to charge the battery To add Hibernate to the Power Menu see Adding Hibernate Sleep to the Power Menu on page 3 10 Shut down You should Shut down the computer if you plan to install new hardware don t for get to remove the battery and follow all the safety instructions in Chapter 6 plan to be away from the computer for
62. allow your computer to communicate with external devices Appendix B Information on Control Center Appendix C Information on the video driver controls Appendix D The computer s specification 1 2 Overview Quick Start Guide 1 Advanced Users If you are an advanced user you may skip over most of this Quick Start Guide However you may find it useful to refer to What to Install on page 4 1 BIOS Utilities on page 5 1 and Upgrading The Computer on page 6 1 in the reminder of the User s Manual You may also find the notes marked with a of interest to you Beginners and Not So Advanced Users If you are new to computers or do not have an advanced knowledge of them then the information contained in the Quick Start Guide should be enough to get you up and running Eventually you should try to look through all the documentation more detailed descriptions of the functions setup and system controls are covered in the remainder of the User s Manual but do not worry if you do not understand every thing the first time Keep this manual nearby and refer to it to learn as you go You may find it useful to refer to the notes marked with a as indicated in the margin For a more detailed description of any of the interface ports and jacks see Interface Ports amp Jacks on page A 1 Warning Boxes No matter what your level please pay careful attention to the warning and safety information indica
63. ane Mode driver 1 Click 6 Install Airplane Driver gt Yes 2 Click Next 3 Click Finish to restart the computer Hot Key 1 Click 7 Install Hotkey AP gt Yes 2 Click Next gt Next 3 Click Finish gt Finish to restart the computer MEI Driver 1 Click 8 Install MEI Driver gt Yes 2 Click Next gt Yes gt Next 3 Click Finish Audio 1 Click 9 Install Audio Driver gt Yes 2 Click Next 3 Click Finish to restart the computer Note that after installing the audio driver the system will not return to the Drivers Installer screen To in stall any of the optional drivers listed overleaf eject the Device Drivers amp Utilities User s Manual disc and then reinsert it or double click the disc icon in My Computer and click Option Drivers button to ac cess the optional driver menu It is recommended you now also install the Intel Rap id Storage Technology driver see Intel Rapid Storage Technology on page 7 36 required for AHCI mode hard disks see over Drivers amp Utilities 4 8 Optional Drivers 4 Optional Drivers See the pages indicated in Table 4 1 on page 4 3 for the driver installation procedures for any modules in cluded in your purchase option Figure 4 3 Option Drivers Note that you need to install both the WLAN amp Blue tooth drivers for Intel and 3rd party WLAN amp Blue tooth Combo modules Windows Update After installing a
64. ard to exit Power Conservation Mode without making any changes Power Conservation Modes The Energy Star setting will result in maximum power saving but with the possible loss of some performance Setting the mode to Bal ance will give power saving matched with performance Performance will give optimum computer per formance but with less power conservation Figure 3 7 Control Center Power Management Configuring the Power Buttons 3 13 3 Ctrl Alt Delete Key Combination You can use the CTRL ALT DEL key combination from almost any of the Win dows 8 interfaces Apps to bring up a full screen displaying Lock Switch User Log off Change a password and Task Manager options If you click the Power icon in the lower right corner of the screen a power management option menu appears to display Sleep Shut down and Restart To fully control all the power options including Hibernate mode go to the Power Options control panel and configure the power button sleep button and lid to per form the function selected Figure 3 8 Ctrl Alt Delete Menu Power Management 3 14 Battery Information 3 Battery Information Follow these simple guidelines to get the best use out of your battery Battery Power Your computer s battery power is dependent upon many factors including the pro grams you are running and peripheral devices attached You can set actions to be taken e g Shut down Hi
65. ation Area WLAN Connection Modules amp Options Bluetooth amp WLAN Combo Module 7 17 7 Bluetooth amp WLAN Combo Module If your purchase option includes the Combination Wireless LAN amp Bluetooth module either Intel or 3rd Party then install the driver as instructed overleaf Make sure that the module is on i e the system is not in Airplane Mode before in stalling the driver Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure the WLAN amp Bluetooth module s are OFF if you are using the computer aboard aircraft by putting the system in to Airplane Mode see Table 1 3 on page 1 13 Bluetooth Data Transfer Note that the transfer of data between the computer and a Bluetooth enabled device is supported in one direction only simultaneous data transfer is not supported Therefore if you are copying a file from your computer to a Bluetooth enabled device you will not be able to copy a file from the Bluetooth enabled device to your computer until the file transfer process from the computer has been completed Modules amp Options 7 18 Bluetooth amp WLAN Combo Module 7 3rd Party Bluetooth V4 0 Combo Driver Installation 1 Make sure the module is on and the system is not in Airplane Mode and then insert the Device Drivers amp Utilities User s Manual disc into the DVD d
66. atively you can enable Micro soft net Framework from the control panel by following the procedure overleaf Modules amp Options 7 46 Free Fall Data Protection 7 Enabling the NET Framework 3 5 in the Windows Control Panel 1 Make sure you have a working internet connection 2 Go to the Control Panel 3 Click to select Programs and Features Programs 4 Click Turn Windows features on or off in the menu on the left 5 Click to select the NET Framework 3 5 includes NET 2 0 and 3 0 check box the sub menu items are not required Figure 7 39 Turn Windows Features On or Off Modules amp Options Free Fall Data Protection 7 47 7 6 Click OK to install the features required 7 Windows will search for as long as you have a working internet connection and install the features 8 Click Restart now to complete the installation Figure 7 40 Windows Features Restart now Modules amp Options 7 48 Free Fall Data Protection 7 Free Fall Protection Driver Installation 1 Insert the Device Drivers amp Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 6 Install Free fall Protection gt Yes 4 Click Next 5 Click the button to accept the license and click Next 6 Click Install 7 Click Finish Modules amp Options Free Fall Data Protection 7 49 7 Free Fall Protection Configuration 1 Access the Free Fall Protection Sett
67. bber Insert on page 6 7 HDD System Warning New HDD s are blank Be fore you begin make sure You have backed up any data you want to keep from your old HDD You have all the discs re quired to install your oper ating system and programs If you have access to the in ternet download the latest application and hardware driver updates for the oper ating system you plan to in stall Copy these to a removable medium Upgrading The Computer Upgrading the Hard Disk Drive 6 5 6 Removing the Hard Disk 1 Turn off the computer and turn it over and remove the battery see page 6 3 2 Remove the screws amp 3 Lift the hard disk bay cover up from point 4 Remove hard disk bay cover Figure 6 2 Hard Disk Bay Cover Removal 1 2 3 4 1 2 3 4 Upgrading The Computer 6 6 Upgrading the Hard Disk Drive 6 5 Slide the HDD assembly in the direction of arrow 6 Remove the HDD assembly 7 Remove the screw s and the adhesive cover 8 Reverse the process to install a new hard disk drive 9 Replace the hard disk bay cover and screws Figure 6 3 Hard Disk Assembly Removal 5 6 7 8 9 5 6 8 7 9 Upgrading The Computer Upgrading the Hard Disk Drive 6 7 6 Hard Disk Size Note Foam Rubber Insert Note that the hard disks pictured on the preceding pages are 9 5mm H hard disk drives In some cases 7mm H hard disk dr
68. bernate etc and set critical and low battery levels from power plan Change plan settings gt Change advanced power settings see Figure 3 3 on page 3 6 Click the battery icon in the notification area to see the current battery level and charge status Low Battery Warning When the battery is criti cally low immediately connect the AC DC adapter to the computer or save your work oth erwise the unsaved data will be lost when the power is depleted Figure 3 9 Battery Icon Notification Area amp Battery Advanced Settings Power Management Battery Information 3 15 3 Conserving Battery Power Use a power plan that conserves power e g Power saver however note that this may have an affect on computer performance Lower the brightness level of the LCD display The system will decrease LCD brightness slightly to save power when it is not powered by the AC DC adapter Reduce the amount of time before the display is turned off Close wireless Bluetooth modem or communication applications when they are not being used Disconnect remove any unnecessary external devices e g USB devices ExpressCards etc Windows Mobility Center The Windows Mobility Center control panel provides an easy point of access for information on battery status power plans used and wireless device status etc Figure 3 10 Windows Mobility Center Power Management 3 16
69. ces in any connected drive this is a common cause of the message Invalid system disk Replace the disk and then press any key Remove disks or other media Press any key to restart Troubleshooting Backup and General Maintenance 8 3 8 Backup and General Maintenance Always backup your important data and keep copies of your OS and programs safe but close to hand Don t forget to note the serial numbers if you are storing them out of their original cases e g in a CD wal let Run maintenance programs on your hard disk and OS as often as you can You may schedule these pro grams to run at times when you are not using your computer You can use those that are provided free with your OS or buy the more powerful dedicated programs to do so Write down your passwords and keep them safe away from your computer This is especially important if you choose to use a Supervisor password for the BIOS see The Setup Utility on page 5 2 Keep copies of vital settings files such as network dialup settings mail settings etc even if just brief notes Warranty The CPU is not a user serviceable part Opening this compartment or accessing the CPU in any way may violate your war ranty Troubleshooting 8 4 Viruses 8 Viruses Install an Anti Virus program and keep the definitions file the file which tells your program which viruses to look for up to date New computer v
70. children away from and promptly dispose of a damaged battery Always dispose of batteries carefully Batteries may explode or leak if exposed to fire or improperly handled or discarded Keep the battery away from metal appliances Affix tape to the battery contacts before disposing of the battery Do not touch the battery contacts with your hands or metal objects Battery Disposal amp Caution The product that you have purchased contains a rechargeable battery The battery is recyclable At the end of its useful life under various state and local laws it may be illegal to dispose of this battery into the municipal waste stream Check with your local solid waste officials for details in your area for recycling options or proper disposal Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Discard used battery according to the manufacturer s instructions XII Preface Cleaning Do not apply cleaner directly to the computer use a soft clean cloth Do not use volatile petroleum distillates or abrasive cleaners on any part of the computer Servicing Do not attempt to service the computer yourself Doing so may violate your warranty and expose you and the computer to electric shock Refer all servicing to authorized service personnel Unplug the computer from the power supply Then refer servicing to qualified service personnel under any
71. con and Airplane mode should be Off 3 A list of available access points will appear Figure 7 10 WiFi Settings Charms Bar amp Networks Modules amp Options Wireless LAN Module 7 15 7 4 Double click an access point to connect to it or click it and click Connect 5 Enter a network security key password if required and click Next 6 You can choose to find other devices or not 7 When you are connected to the network access point it will display Connected 8 Select any connected network and click Disconnect to disconnect from a connected access point 9 You can click the Airplane Mode button to turn the mode including Bluetooth On or Off 10 Alternatively you can click the WiFi button to turn just the WiFi On or Off Figure 7 11 Networks Connected Disconnect Modules amp Options 7 16 Wireless LAN Module 7 Desktop Mode 1 Switch to the Windows Desktop click the app or use the Windows logo key D key combination 2 Click the wireless icon in the notification area of the taskbar 3 A list of available access points will appear 4 Double click an access point to connect to it or click it and click Connect 5 Enter a network security key password if required and click Next 6 You can choose to find other devices or not 7 Select any connected network and click Disconnect to disconnect from a connected access point Figure 7 12 Windows Desktop Taskbar Notific
72. curity Platform user including the ability to change the password configure se cure e mail file and folder encryption and Enhanced Authentication You can also import or delete certificates protected by the security platform Figure 7 22 Infineon Security Platform Settings Tool User Settings Modules amp Options 7 30 Trusted Platform Module 7 Backup Here you can configure backup and restore operations Backup files contain the computer identification and user identification information which is used to match the machine name and user name with the current machine and user during restora tion Figure 7 23 Infineon Security Platform Settings Tool Backup Modules amp Options Trusted Platform Module 7 31 7 Migration The Migration tab is used to help securely transfer keys and certificates from one platform to another Figure 7 24 Infineon Security Platform Settings Tool Migration Modules amp Options 7 32 Trusted Platform Module 7 Password Reset Use Password Reset to reset basic user passwords when required Figure 7 25 Infineon Security Platform Settings Tool Password Reset Modules amp Options Trusted Platform Module 7 33 7 BitLocker BitLocker Drive Encryption can be used in conjunction with the TPM to encrypt data on the disk and is done via the Microsoft BitLocker Control Panel Applet Click Configure and select a drive to be encrypted and then follow the Wizar
73. d to begin the encryption process Figure 7 26 Infineon Security Platform Settings Tool BitLocker Modules amp Options 7 34 Trusted Platform Module 7 Access the Microsoft BitLocker Drive Encryption control panel applet from the Windows control panel System and Security Figure 7 27 BitLocker Drive Encryption Modules amp Options Trusted Platform Module 7 35 7 Advanced Configure all the Security Platform owner and policy settings from the Advanced tab The settings that can be changed are for the local computer only Figure 7 28 Infineon Security Platform Settings Tool Advanced Modules amp Options 7 36 Intel Rapid Storage Technology 7 Intel Rapid Storage Technology Install the Intel Rapid Storage Technology to support your AHCI mode SATA drive IRST Driver Installation 1 Insert the Device Drivers amp Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 4 Install IRST Driver gt Yes 4 Click Next 5 Click in the tickbox to accept the license and click Next 6 Click Next gt Next gt Next 7 Click Finish to restart the computer 8 Run the Intel Rapid Storage Technology app from the Start screen Modules amp Options Intel Rapid Start Technology Driver 7 37 7 Intel Rapid Start Technology Driver Intel R Rapid Start Technology can resume power from Hibernation within 5 to 6 seconds and can reme
74. deo VGA 4 6 LAN 4 6 CardReader 4 6 Touchpad 4 6 Airplane 4 7 Hot Key 4 7 MEI Driver 4 7 Audio 4 7 Optional Drivers 4 8 BIOS Utilities Overview
75. dule Note that you need to use the Camera app in Windows to take pictures and capture video Use the Fn F10 key combination see Function Hot Key Indicators on page 1 13 to toggle power to the PC Camera module When the PC Camera is in use the LED indicator to the left of the camera will be illuminated in red see Figure 1 2 on page 1 7 Figure 1 3 on page 1 8 2 Modules amp Options 7 4 PC Camera Module 7 PC Camera Audio Setup If you want to capture video amp audio with your camera it is necessary to setup the audio recording options in Windows 1 Go to the Control Panel 2 Click Sound Hardware and Sound and click Recording tab 3 Right click hold and release Microphone Realtek High Definition Audio and make sure the item is not disabled 4 Double click Microphone or select Properties from the right click menu 5 Click Levels tab and adjust the Microphone and Microphone Boost sliders to the level required 6 Click OK and close the control panels Figure 7 1 Audio Setup for PC Camera Right click Modules amp Options PC Camera Module 7 5 7 Camera App 1 Run the Camera app from the Start screen by clicking on the Camera app icon 2 The camera interface will display two buttons on the right side of the screen 3 The upper button is used to record video and the lower button is used to take still pictures 4 Right click on the screen to bring up menu butto
76. e 1 21 Keyboard Shortcut to Control Panel You can also use keyboard shortcuts to access the Control Panel Press the Windows logo key and X to bring up the context menu and then press P to bring up the Control Panel Alternatively press the Windows logo key and R to bring up the Run dialog box and then type Control Panel and press Enter to access the Control Panel 1 30 Windows 8 1 Control Panel Quick Start Guide 1 Windows 8 1 Taskbar In many instances throughout this manual you will see an instruction to access the notification area of the task bar system tray In Windows 8 1 the taskbar is accessed from the Desktop application if you are in the Start screen you will need to switch to the Desktop The taskbar is displayed at the bottom of the Desktop screen and you can see the notification area system tray of the taskbar in the bottom right of the screen Some of the control panels and applications referred to during the course of this manual can be accessed from here Figure 1 21 Desktop Taskbar amp Notification Area System Tray You can pin unpin apps to from the taskbar in much the same way as you can to the Start screen see Accessing Pining Unpinning All Apps on page 1 23 Video Features 1 31 Quick Start Guide 1 Video Features You can switch display devices and configure display options from the Display control panel in Appearances and Personalization in Windows when runn
77. e 1 24 on page 1 33 OR 3 Right click the desktop and select Graphics Properties from the menu OR 4 Click the icon in the notification area of the Desktop taskbar and select Graphics Properties from the menu Figure 1 24 Intel Graphics Control Panel 3 4 4 1 34 Power Options Quick Start Guide 1 Power Options Power Options Hardware and Sound can be accessed from the Control Panel The Power Menu item in Set tings in the Charms Bar in Windows 8 1 may be used to Shut down or Restart you can also add Hibernate Sleep to the menu see Adding Hibernate Sleep to the Power Menu on page 3 9 You can also use the con text menu Shut down or sign out shut the computer down restart etc Shut Down Restart or Sleep Charms Bar 1 Go to the Charms Bar and click Settings 2 Click Power 3 Select Sleep Shut Down or Restart Figure 1 25 Shut Down Restart Charms Bar Desktop App Start Screen Running Apps 1 35 Quick Start Guide 1 Running Apps To run apps in Windows 8 1 you will need to check that the Screen Resolution and User Account Control Set tings are compatible with the system requirements Screen Resolution Settings 1 Switch to the Windows Desktop click the app or use the Windows logo key D key combination 2 Right click a blank area of the Windows Desktop and select Screen Resolution Adjust the Resolution to make sure that it is at least 1024 768 although prefer
78. e Manager and Network Connec tions etc Figure 1 11 Advanced Context Menu Right Click Start Button Display Most Recently Used Apps If you are in the Start screen Desktop or an app you can move your mouse to the upper left corner of the screen to get back to the most re cently used app To view all the most re cently used Apps hover over the top left of the screen and then move the mouse down along the left side of the screen to display the list Move the mouse to the bottom left of the screen and right click the Start button to access the menu 1 22 Windows 8 1 Start Screen amp Desktop Quick Start Guide 1 Windows 8 1 Start Screen amp Desktop The Apps control panels utilities and programs within Windows are accessed from the Start screen and or Windows Desktop app The Desktop which runs as an app within the Start screen can be accessed by clicking the Desktop item in the Start screen or by using the Windows Logo Key D key combination Click the arrow at the bottom of the Start screen to access Apps Figure 1 12 Windows Start Screen Desktop App Windows 8 1 Start Screen amp Desktop 1 23 Quick Start Guide 1 Apps amp Tiles The Start screen will contain a number of apps and many more will be installed as you add more applications etc Not all of these apps can fit on one screen so you will often need use the slider at the bottom of the screen in order to view all the neces
79. ear and tear this adhesive may deteriorate over time and the exposed logo may develop sharp edges Be careful when handling the computer in this case and avoid touching the raised LCD electro plated logo Avoid placing any other items in the carrying bag which may rub against the top of the computer during transport If any such wear and tear develops contact your distributor supplier XVII Preface Contents Notice I ErP Off Mode Power Consumption Statement II FCC Statement IV FCC RF Radiation Exposure Statement V Instructions for Care and Operation VII Power Safety IX Polymer Battery Precautions X Battery Preca
80. eck the device s user docu mentation for details Features amp Components 2 8 TouchPad and Buttons Mouse 2 Once you have installed the TouchPad driver see Touchpad on page 4 6 you can configure the functions from the Mouse control panel in Windows or by double clicking the TouchPad driver icon in the notification area of the taskbar in the Desktop app You may then configure the TouchPad tapping buttons scrolling pointer motion and sensitivity options to your preferences You will find further in formation at www synaptics com TouchPad Scrolling This computer model se ries may feature different TouchPad versions These TouchPads may differ in their vertical scrolling function in most scrollable windows Some TouchPads require sliding the finger up and down on the right of the TouchPad to scroll the window Other versions require tapping holding down the finger at the top right or bottom right of the TouchPad to scroll the window Figure 2 5 Mouse Properties Features amp Components TouchPad and Buttons Mouse 2 9 2 Gestures and Device Settings The Synaptics Gestures Suite application allows you to use a specific gesture ac tion on the surface of the Touchpad to perform specific actions to manipulate doc uments objects and applications You can configure the settings from the Device Settings tab in Mouse Properties 1 Go to the Control Panel 2 Click Mouse Ha
81. er Controls C 10 Intel HD Graphics Control Panel C Options Options allows you to Customize Hot Keys for opening the application rotating the display scaling etc to your preferences Click Apply to save changes Figure C 9 Intel HD Graphics Control Panel Options Video Driver Controls Intel HD Graphics Control Panel C 11 C Click the Options menu at the top of the screen to display the sub menus The In formation Center provides details on System Information the Built In Display and any attached displays Preferences Go to the Preferences sub menu in Options to configure the preferenc es for the Intel HD Graphics Control Panel Make sure you turn Tray Icon On to display the Intel HD Graphics Control Panel icon in the notification area of the taskbar as below Figure C 10 Intel HD Graphics Control Panel Options Information Center Video Driver Controls C 12 Intel HD Graphics Control Panel C Video The Video Profiles menu allows you to brighten or darken movies or to switch to vivid colors Click Basic or Advanced to adjust the video settings based on the Ap plication Settings or Driver Settings The Preview image will display a sample im age using the current settings You can Save Profile and name the Profile to recall the settings at any time Click Apply to save changes Figure C 11 Intel HD Graphics Control Panel Video Basic Driver Settings
82. ere Insert a SIM appears in the connection see Resolving the Insert a SIM issue with the 3G Module Windows 8 1 on page 8 17 Disabling a PIN code for a 3G Module 1 Go to the Charms Bar 2 Click Change PC Settings Figure 7 53 Change PC Settings Modules amp Options EM820W 3G Module PIN Code amp Power Saving 7 63 7 3 Click Network 4 Click the broadband connection under Mobile Broadband 5 Scroll down to Security and click Remove PIN 6 Enter the current PIN number and click OK 7 It is recommended that you do not Enable a PIN for the EM820W 3G module 8 Click Security tab and click Disable PIN Figure 7 54 Disable PIN Figure 7 55 Disable PIN Modules amp Options 7 64 7 Troubleshooting Overview 8 1 8 Chapter 8 Troubleshooting Overview Should you have any problems with your computer before consulting your service representative you may want to try to solve the problem yourself This chapter lists some common problems and their possible solutions This can t anticipate every problem but you should check here before you panic If you don t find the answer in these pages make sure you have followed the instructions carefully and observed the safety precautions in the preface If all else fails talk to your service representative You should also make a record of what happened and what remedies you tried Of course if something goes wrong it will
83. ery in order to pre vent accidentally turning the machine on Removal Warning When removing any cover s and screw s for the purposes of device upgrade remember to replace the cover s and screw s before turning the computer on Upgrading The Computer Removing the Battery 6 3 6 Removing the Battery If you are confident in undertaking upgrade procedures yourself for safety reasons it is best to remove the battery 1 Turn the computer off and turn it over 2 Slide the latch in the direction of the arrow 3 Slide the latch in the direction of the arrow and hold it in place 4 Slide the battery out in the direction of the arrow Warranty Warning Please check with your service representative before undertaking any upgrade procedures to find out if this will VOID your warranty Figure 6 1 Battery Removal 1 2 3 1 2 3 Upgrading The Computer 6 4 Upgrading the Hard Disk Drive 6 Upgrading the Hard Disk Drive The hard disk drive can be taken out to accommodate other 2 5 serial SATA hard disk drives with a height of 9 5mm or 7 0mm see Storage on page D 2 Follow your operating system s installation instructions and install all necessary drivers and utilities see Driver Installation on page 4 2 when setting up a new hard disk If you are replacing an existing hard disk with a new disk of a different size then see Hard Disk Size Note Foam Ru
84. es Removing the Battery Upgrading the Hard Disk Drive Hard Disk Size Note Foam Rubber Insert Upgrading the System Memory RAM Please make sure that you review each procedure before you perform it Warranty Warning Please check with your service representative before undertaking any upgrade procedures to find out if this will VOID your warranty Upgrading The Computer 6 2 Overview 6 When Not to Upgrade These procedures involve opening the system s case adding and sometimes replac ing parts You should not perform any of these upgrades if Your system is still under warranty or a service contract You don t have all the necessary equipment You re not in the correct environment You doubt your abilities Under any of these conditions contact your service representative to purchase or re place the component s Upgrading the Processor If you want to upgrade your computer by replacing the existing processor with a fast er new one you will need to contact your customer service representative We rec ommend that you do not do this yourself since if it is done incorrectly you may damage the processor or mainboard Power Safety Warning Before you undertake any upgrade proce dures make sure that you have turned off the power and disconnect ed all peripherals and cables including tele phone lines It is advis able to also remove your batt
85. figuration Desktop Mode 1 Switch to the Windows Desktop click the App or use the Windows logo key D key combination 2 Click the notification area of the taskbar and double click the Bluetooth icon or click and select Show Bluetooth Devices 3 The Bluetooth item in PC and Devices will appear OR Charms Bar 1 Go to the Charms Bar 2 Select Settings and then click Change PC Settings 3 Select the Bluetooth item in PC and Devices Bluetooth Headset Stereo Setup To setup a Bluetooth headset to support ste reo audio see page 8 14 Figure 7 13 Bluetooth Taskbar Icon amp Change PC Settings Charms Bar Settings Modules amp Options 7 20 Bluetooth amp WLAN Combo Module 7 4 Make sure that Bluetooth is turned on and a list of discovered devices will appear 5 Double click the device you want to pair with the computer and click Pair 6 On first connection the computer will provide you with a pairing code to be entered onto the device 7 Enter the code into your Bluetooth enabled device and click Yes on the computer to complete the pairing 8 Select a device and click Remove Device to disconnect from any device Figure 7 14 PC and Devices Bluetooth Figure 7 15 Enter the Passcode Modules amp Options Bluetooth amp WLAN Combo Module 7 21 7 To Make your Computer Discoverable to Bluetooth Devices 1 Switch to the Windows Desktop click the app or use the Wi
86. for long periods of time Remember to Alter your posture frequently Stretch and exercise your body several times a day Take periodic breaks when you work at the computer for long periods of time Frequent and short breaks are better than fewer and longer breaks XVI Preface Lighting Proper lighting and comfortable display viewing angle can reduce eye strain and muscle fatigue in your neck and shoulders Position the display to avoid glare or reflections from overhead lighting or outside sources of light Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly Position the display directly in front of you at a comfortable viewing distance Adjust the display viewing angle to find the best position LCD Screen Care To prevent image persistence on LCD monitors caused by the continuous display of graphics on the screen for an extended period of time take the following precautions Set the Windows Power Plans to turn the screen off after a few minutes of screen idle time Use a rotating moving or blank screen saver this prevents an image from being displayed too long Rotate desktop background images every few days Turn the monitor off when the system is not in use LCD Electro Plated Logos Note that in computers featuring a raised LCD electro plated logo the logo is covered by a protective adhesive Due to general w
87. he battery your computer power man agement conserves power by controlling individual components of the computer the monitor and hard disk drive or the whole system This chapter covers The Power Sources Turning On the Computer Power Plans Power Saving States Configuring the Power Buttons Battery Information The computer uses enhanced power saving techniques to give the operating system OS direct control over the power and thermal states of devices and processors For example this enables the OS to set devices into low power states based on user set tings and information from applications OS Note Power management functions will vary slight ly depending on your operating system For more information it is best to refer to the user s manual of your operat ing system Power Management 3 2 The Power Sources 3 The Power Sources The computer can be powered by either an AC DC adapter or a battery pack AC DC Adapter Use only the AC DC adapter that comes with your computer The wrong type of AC DC adapter will damage the computer and its components 1 Attach the AC DC adapter to the DC in jack on the left of the computer 2 Plug the AC power cord into an outlet and then connect the AC power cord to the AC DC adapter 3 Raise the lid LCD to a comfortable viewing angle 4 Press the power button to turn On Battery The battery allows you to use your computer w
88. he computer Hard Disk Drive Optical CD DVD Device Multi In 1 Card Reader TouchPad and Buttons Mouse Audio Features Features amp Components 2 2 Hard Disk Drive 2 Hard Disk Drive The hard disk drive is used to store your data in the computer The hard disk can be taken out to accommodate other 2 5 serial SATA hard disk drives with a height of 9 5 mm or 7mm The hard disk is accessible from the bottom of your computer as seen below For fur ther details see Upgrading the Hard Disk Drive on page 6 4 Power Safety Before attempting to ac cess any of the internal components of your computer please ensure that the machine is not connected to the AC power and that the ma chine is turned off Also ensure that all peripher al cables including phone lines are discon nected from the comput er Figure 2 1 Hard Disk Location HDD Bay Features amp Components Optical CD DVD Device 2 3 2 Optical CD DVD Device There is a bay for a 5 25 optical CD DVD device 9 5mm height The actual de vice will depend on the module you purchased see Storage on page D 2 The optical device is usually labeled Drive D and may be used as a boot device if properly set in the BIOS see Boot Menu on page 5 15 Loading Discs To insert a CD DVD press the open button and carefully place a CD DVD onto the disc tray with label side facing up use ju
89. hile you are on the road or when an electrical outlet is unavailable Battery life varies depending on the applications and the configuration you re using To increase battery life let the battery discharge completely before recharging see Battery FAQ on page 3 18 We recommend that you do not remove the battery For more information on the bat tery please refer to Battery Information on page 3 14 Forced Off If the system hangs and the Ctrl Alt Del key combination doesn t work press the power button for 4 seconds or longer to force the sys tem to turn itself off Power Management Turning On the Computer 3 3 3 Turning On the Computer Now you are ready to begin using your computer To turn it on simply press the pow er button on the front panel When the computer is on you can use the power button as a Stand by Hibernate Shutdown hot key button when it is pressed for less than 4 seconds pressing and holding the power button for longer than this will shut the computer down Use Power Options Hardware and Sound in the Windows control panel to configure this feature Power Button as Stand by or Hibernate Button You can use the OS s Power Options control panel to set the power button to send the system into Stand by or Hibernate mode see your OS s documentation or Configuring the Power Buttons on page 3 9 for details Power Management 3 4 Shut
90. hpad and Buttons valid operational area is that indicated within the red dotted lines indicated on the right 2 1 8 System Map LCD Panel Open Model B Quick Start Guide 1 System Map LCD Panel Open Model B Figure 1 3 LCD Panel Open Model B 1 Built in PC Camera Optional 2 PC Camera LED 3 Built In Microphone 4 LCD 5 Power Button 6 Keyboard 7 Touchpad amp Buttons 7 Touchpad Buttons valid operation area 3 5 1 7 4 6 Note that the Touchpad and Buttons valid operational area is that indicated within the red dotted lines indicated on the right 2 Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure the WLAN amp Blue tooth module s are OFF if you are using the com puter aboard aircraft by putting the system in to Airplane Mode see Table 1 3 on page 1 13 LED Indicators 1 9 Quick Start Guide 1 LED Indicators The LED indicators on the computer display helpful information about the current status of the computer Table 1 1 LED Indicators Icon Color Description Orange DC Power is Plugged In Green The Computer is On Blinking Green The Computer is in Sleep Mode Orange The Battery is Charging Green The Battery is Fully Charged Blinking Orange The Battery Has Reached Critically Low Power Status Green Airplane Mode is
91. ick the Intel HD Graphics Control Panel icon in the Apps screen see over Figure C 1 Start Screen Intel G amp M Control Panel Video Driver Controls Intel HD Graphics Control Panel C 3 C OR 2 Right click the Desktop and select Graphics Properties from the menu OR 3 Click Advanced settings in the Screen Resolution control panel in Windows 4 Click the Intel R HD Graphics Control Panel tab and click Graphics Properties button 5 Double click the Intel R HD Graphics control panel in the Windows Control Panel Figure C 2 Intel HD Graphics Control Panel Video Driver Controls C 4 Intel HD Graphics Control Panel C You may make changes to any of the graphics properties by clicking the appropriate menu panel and adjusting the settings on the right Figure C 3 Intel HD Graphics Control Panel Video Driver Controls Intel HD Graphics Control Panel C 5 C Sub Menus Some of the menu panels will also have sub menus in the top left corner of the menu alongside the icon to display further configuration options Figure C 4 Intel HD Graphics Control Panel Sub Menus Video Driver Controls C 6 Intel HD Graphics Control Panel C Display Click either Display Settings or Color to make display adjustments including con figuration for any attached external displays Multiple Display At least one other dis play must be attached in order to view multiple
92. ing the system in to Airplane Mode see Table 1 3 on page 1 13 Modules amp Options Wireless LAN Module 7 13 7 3rd Party 802 11b g n Driver Installation 1 Make sure the module is on and the system is not in Airplane Mode and then insert the Device Drivers amp Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 1 Install WLAN Driver gt Yes 4 Click Next 5 Click Finish to restart the computer 6 The operating system is the default setting for Wireless LAN control in Windows see page 7 14 Intel WLAN Driver Installation 1 Make sure the module is on and the system is not in Airplane Mode and then insert the Device Drivers amp Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 1 Install WLAN Driver gt Yes 4 Click in the tickbox to agree to the End User License Agreement and click Install 5 Click Finish 6 The operating system is the default setting for Wireless LAN control in Windows see page 7 14 Modules amp Options 7 14 Wireless LAN Module 7 WLAN Configuration in Windows You can configure a wireless connection using one of the following options how ever make sure the Wireless LAN module is turned on and not in Airplane Mode before configuration begins Charms Bar 1 Go to the Charms Bar 2 Select Settings and then click the WiFi icon it should read Available under the i
93. ing the Desktop app see Desktop Application on page 1 24 and Appendix C It is possible to quickly configure external displays from the Devices menu item in the Charms Bar see The Charms Bar on page 1 25 To Configure Displays from Devices Charms Bar 1 Attach your display to the appropriate port and turn it on 2 Go the Charms Bar select Devices 3 Click Project you may need to click Second Screen 4 Click on any one of the options from the menu to select PC screen only Duplicate Extend or Second screen only Figure 1 22 Devices Project 1 32 Video Features Quick Start Guide 1 To access Display Control Panel and Screen Resolution in Windows 1 Go to the Control Panel 2 Click Display icon In the Appearance and Personalization category 3 Adjust resolution Figure 1 23 Screen Resolution 3 2 Right Click Desktop App You can right click the desktop and select Screen resolution Fig ure 1 23 Use the dropbox to select the screen Resolution Fig ure 1 23 Click Advanced set tings Figure 1 23 to bring up the Advanced proper ties tabs 1 2 3 1 Video Features 1 33 Quick Start Guide 1 To access the Intel R HD Graphics Control Panel 1 Click Advanced settings Figure 1 23 on page 1 32 in the Screen Resolution control panel in Win dows 2 Click the Intel R tab and click Graphics Properties button Figur
94. ing the appropriate icon at the top of the Control Center Each power mode will affect screen brightness Touchpad and PC camera power etc You can click a Control Center icon to set an overall power mode and then click individual icons in the Control Center to power on off the Touchpad and PC camera Table B 1 Power Modes Modes Power Saving Entertainment Quiet Performance User Defined Icon Power Plan Power Saver Power Saving Power Saving High Performance User Defined Power Conservation Mode Energy Star Energy Star Energy Star Performance Brightness 10 100 40 100 PC Camera OFF OFF ON ON TouchPad ON ON ON ON Control Center Control Center B 3 B Power Status The Power Status icon will show whether you are currently powered by the battery or by the AC DC adapter plugged in to a working power outlet The power status bar will show the current battery charge state Brightness The Brightness icon will show the current screen brightness level You can use the slider to adjust the screen brightness or the Fn F8 F9 key combinations or use the Fn F2 key combination to turn off the LED backlight press any key to turn it on again Note that screen brightness is also effected by the Power Mode selected see Table B 1 on page B 2 Volume The Volume icon will show the current volume level You can use the slider to adjust the Volume or the Fn F5 F6 key combinations or use the Fn F3 key c
95. ing the startup process Secure Boot Control is available as a menu option if you have enabled UEFI Boot see UEFI Boot Boot Menu on page 5 16 En abling Secure Boot will bring up the Secure Boot Mode menu to enable you to con figure Secure Boot as Standard with a fixed secure boot policy or Custom which enables you to make changes to the Key Management database BIOS Utilities 5 12 Security Menu 5 TPM Configuration Security Menu This sub menu will allow you to enable disable Trusted Platform Module TPM support and to configure the TPM State Select TPM Configuration and press En ter to access the sub menu Press Enter to access the Security Device Support menu and select Enable to display the full TPM configuration menu see Trusted Plat form Module on page 7 22 for details Figure 5 5 Security Device Support BIOS Utilities Security Menu 5 13 5 TPM State Security Menu gt Security Device Support Enabled Select TPM State press Enter and select Enabled to change the TPM state to en abled You will then need to press F4 to save the changes and restart the computer As the computer restarts press F2 to enter the BIOS again and go to the TPM Con figuration menu Figure 5 6 TPM State Enabled BIOS Utilities 5 14 Security Menu 5 Pending TPM operation Security Menu gt Security Device Support amp TPM State Enabled Select Pending operation press Enter and select the o
96. ings from the Apps screen or by clicking the icon in the notification area of the taskbar in the Desktop app Figure 7 41 Free Fall Protection Settings Access Modules amp Options 7 50 Free Fall Data Protection 7 2 The Free Fall Protection Data Protection can be enabled disabled or temporarily disabled until the next system reboot by clicking the appropriate button 3 Adjust the sensitivity level by means of the slider at the bottom of the screen Figure 7 42 Free Fall Data Protection Settings Modules amp Options Free Fall Data Protection 7 51 7 4 If the computer is accidentally dropped the HDD heads will be parked temporarily to avoid damage the icon will switch to a yellow exclamation mark when the heads are parked 5 This should take only a few seconds and the computer will be ready for use soon after Figure 7 43 Free Fall Data Protection Disk Heads Parked Modules amp Options 7 52 Free Fall Data Protection 7 6 The Free Fall Generator tool allows you to configure the Interrupt times in between the detection of a fall the HDD heads being parked and the system s resumption it is recommended that you retain the default settings unless you have some specific requirements Changing Sensitivity Settings Do not change the sen sitivity settings in the Free Fall Protection set tings slider while the Free Fall Generator tool is running Figure 7 44 Free
97. iruses are discovered daily and some of them may seriously harm your computer and cause you to lose data Anti Virus programs are commercially available and the defini tions file updates are usually downloadable directly from the internet Be careful when opening e mail from sources you don t know Viruses are often triggered from within e mail attachments so take care when opening any attached file You can configure most Anti Virus pro grams to check all e mail attachments Note You should also beware of files from people you know as the virus may have infected an address book and been automatically forwarded without the person s knowl edge Keep a Bootable CD ROM DVD ROM USB storage device this CD DVD USB device provides basic information which allows you to startup your computer handy You may refer to your OS s documentation for instructions on how to make one and many Anti Virus programs will also provide such a disk or at least instructions on how to make one Troubleshooting Upgrading and Adding New Hardware Software 8 5 8 Upgrading and Adding New Hardware Software Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are doing otherwise you will risk severely damaging your system Don t open your computer or undertake any repair or upgrade work if you are not comfortable with what you are doing Read the documentation We can assume si
98. ish to update reinstall the driver for you may need to click to expand the selection 4 Click Driver tab and click the Update Driver or Uninstall button and follow the on screen prompts Drivers amp Utilities Driver Installation 4 5 4 User Account Control If a User Account Control prompt appears as part of the driver installation procedure click Continue or Allow and follow the installation procedure as direct ed Windows Security Message If you receive a Windows security message as part of the driver installation process Just click Install this driver software anyway or Install to continue the installation procedure You will receive this message in cases where the driv er has been released after the version of Windows you are currently using All the drivers provided will have already received certification for Windows New Hardware Found If you see the message New Hardware Found dur ing the installation procedure other than when out lined in the driver install procedure click Cancel to close the window and follow the installation proce dure Driver Installation General Guidelines The driver installation procedure outlined in this Chapter and in Chapter 7 Options amp Modules are accurate at the time of going to press Drivers are always subject to upgrade and revision so the exact procedure for certain drivers may differ slight ly As a general guide follow the
99. isplays Icons and pro grams may also be dragged between the displays Figure C 15 Display gt Multiple Displays Extended Click the appropri ate monitor icon and drag it to match the physical ar rangement you wish to use e g the secondary display may be extended left right above be low the primary dis play Click Display Set tings to make any adjustments re quired Video Driver Controls C 18 Attaching Other Displays Devices Charms Bar C Attaching Other Displays Devices Charms Bar You can configure attached displays from Devices in the Charms Bar 1 Attach your external display to the HDMI Out port external monitor port and turn it on 2 Go the Charms Bar select Devices 3 Click Project you may need to click Second Screen 4 Click on any one of the options from the menu to select PC screen only Duplicate Extend or Second screen only Windows Logo Key P Key Combination You can use the P key combination to quickly bring up the Sec ond Screen menu You can also use the Display Switch but ton in the Control Cen ter to access the menu and select the appropri ate attached display mode You can also use the Fn F7 key combination to quickly access the Sec ond Screen menu in Windows 8 Figure C 16 Second Screen Devices Video Driver Controls Attaching Other Displays Devices Charms Bar C 19 C Configuring an External Dis
100. iver gt Yes 5 Click Next 6 Click the button to accept the license and click Next 7 Click Next gt Next gt Install 8 Click Finish gt Yes to restart the computer Modules amp Options 7 26 Trusted Platform Module 7 Initializing TPM 1 Switch to the Desktop app and click the TPM icon right click the icon in the notification area of the taskbar and select Security Platform Initialization or click the Security Platform State taskbar bubble 2 Click User Settings tab and click Yes or right click the icon in the notification area of the taskbar and select Security Platform Initialization or click the Security Platform State taskbar bubble 3 The Quick Initialization method will automatically be selected for you if you need to use advanced settings provided by your network administrator then select Advanced Initialization 4 You will need to use a removable media e g a USB Flash Drive to store passwords and data keep the media in a safe place until required 5 Select the drive you want to use from the drop down menu and click Next Figure 7 19 Security Platform Quick Initialization Wizard Modules amp Options Trusted Platform Module 7 27 7 6 Choose the Security Platform Features you want to use by clicking the appropriate tickbox 7 Enter a Basic User Password and re type to confirm it and click Next 8 Click Next to confirm the settings 9 The computer will then initia
101. ives will be installed For more informa tion contact your distributor supplier and bear in mind your warranty terms Figure 6 4 Foam Rubber Insert for 7mm H HDDs If you are replacing a 9 5mm H HDD with a 7mm H HDD then insert the foam rubber insert as shown above If you are replacing a 7mm H HDD with a 9 5mm H HDD then remove the foam rubber insert Upgrading The Computer 6 8 Upgrading the Optical CD DVD Device 6 Upgrading the Optical CD DVD Device The procedure for removing the optical device will depend upon your particular computer model See Upgrading the Optical CD DVD Device for Model A Computers on page 6 8 See Upgrading the Optical CD DVD Device for Model B Computers on page 6 11 Upgrading The Computer Upgrading the Optical CD DVD Device 6 9 6 Upgrading the Optical CD DVD Device for Model A Computers 1 Turn off the computer and turn it over and remove the battery see page 6 3 2 Locate the component bay cover and remove screws 3 Remove the component bay cover Figure 6 5 Removing the Component Bay Cover Model A 1 4 5 2 1 3 4 5 Upgrading The Computer 6 10 Upgrading the Optical CD DVD Device 6 4 Remove the screw at point and use a screwdriver to carefully push out the optical device at point 5 Reverse the process to install the new device 6 Replace the component bay co
102. l Range AC DC Adapter AC input 100 240V 50 60Hz DC Output 19V 3 42A 65 Watts Removable 6 Cell Smart Lithium Ion Battery Pack 48 84WH Removable 6 Cell Smart Lithium Ion Battery Pack 62 16WH Factory Option Indicators LED Indicators Power Suspend Battery HDD ODD Bluetooth Wireless LAN BIOS One 48Mb SPI Flash ROM AMI BIOS Security Security Kensington Type Lock Slot BIOS Password Model B Only Trusted Platform Module 1 2 Factory Option Features Painted Style For some Model designs in this series IMR Injected Molded Resin LCD Back Covers for some Model Designs Intel Anti Theft Technology Intel Rapid Start Technology Operating System Windows 8 Windows 8 1 Environmental Spec Temperature Operating 5 C 35 C Non Operating 20 C 60 C Relative Humidity Operating 20 80 Non Operating 10 90 Dimensions amp Weight Model A 340mm w 241mm d 11 25 4mm h Height excluding battery area 2 15 kg with 48 84WH Battery amp ODD Model B 374mm w 252mm d 14 25 4mm h Height excluding battery area 2 2kg with 48 84WH Battery amp ODD
103. le 7 11 7 Video File Size Note that capturing high resolution video files requires a substantial amount of disk space for each file After recording video check the video file size right click the file and select Properties and the remaining free space on your hard disk go to My Computer right click the hard disk and select Properties If necessary you can remove the recorded video file to a removable medium e g CD DVD or USB Flash drive Note that the Windows 8 1 system requires a minimum of 16GB 32 bit or 20GB 64 bit of free space on the C drive system partition In order to prevent system problems it is recommended that you move any large sized captured video file to a location other than the C drive Modules amp Options 7 12 Wireless LAN Module 7 Wireless LAN Module If you have included an Intel or 3rd Party WLAN module in your purchase option make sure that the module is on i e the system is not in Airplane Mode before in stalling the driver Make sure you install the drivers in the order indicated in Table 4 1 on page 4 3 Note that you need to install both the WLAN amp Bluetooth drivers for the WLAN amp Bluetooth Combo modules Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure the WLAN amp Bluetooth module s are OFF if you are using the computer aboard aircraft by putt
104. leshooting 8 10 Problems and Possible Solutions 8 I am sliding my finger up and down on the right side of the Touchpad to scroll a Window and the Touchpad does not respond There are different Touchpad versions available on this computer and this version requires tapping holding to scroll Either tap repeatedly or hold the finger down at the top or bottom right of the Touchpad depending on the scrolling direction required to scroll the window The system freezes or the screen goes dark The system s power saving features have timed out Use the AC DC adapter press the sleep Fn F4 key combination or press the power button if no LEDs are lit The system never goes into a power saving mode Power Options features are not enabled Go to the Windows Power Options menu and enable the features you prefer see Power Saving States on page 3 7 Make sure you have enabled Hibernate mode from the control panel The Wireless LAN Bluetooth modules cannot be detected The modules are off as the computer is in Airplane Mode Go to the Charms Bar and select Settings and then click the WiFi icon Airplane mode should be Off Problem Possible Cause Solution Other Keyboards If your keyboard is damaged or you just want to make a change you can use any standard USB keyboard The system will detect and enable it automatically However special functions hot keys unique to the system s regular keyboard may not wo
105. lize the settings 10 Click Finish 11 Click the tabs and control panels to adjust the settings 12 Double click the icon in the taskbar notification area to access the Infineon Security Platform Settings Tool or right click the icon and select a menu item Help Right click the icon in the notification area of the taskbar to bring up the menu to select Help or How to use the Security Platform Fea tures You can also click the Help button in any of the Infineon Security Platform Settings Tool tabs to bring up specific help topics on each tab Figure 7 20 Settings Modules amp Options 7 28 Trusted Platform Module 7 Infineon Security Platform Settings Tool The Infineon Security Platform Settings Tool allows you to manage and check the TPM state manage your password information and to backup and restore the TPM data As TPM is usually administered within large enterprises and organizations your system administrator will need to assist you in managing the information here Menus Note that not all the menus pictured here will be available for access The menu items that ap pear will be dependent on your configuration set tings etc see the Help file for full details Figure 7 21 Infineon Security Platform Settings Tool Modules amp Options Trusted Platform Module 7 29 7 User Settings This page allows the settings to be configured for the currently logged in Infineon Se
106. ll the drivers make sure you enable Win dows Update in order to get all the latest security up dates etc all updates will include the latest hotfixes from Microsoft To enable Windows Update make sure you are con nected to the internet 1 Go to the Control Panel 2 Click Windows Update System and Security Security 3 Click Check for updates button 4 The computer will now check for updates you need to be connected to the internet 5 Click Install now button to begin checking for the updates 6 Click Install updates button to install the updates BIOS Utilities Overview 5 1 5 Chapter 5 BIOS Utilities Overview This chapter gives a brief introduction to the computer s built in software If your computer has never been set up or you are making important changes to the system e g hard disk setup then you should review this chapter first and note the original settings found in Setup Even if you are a beginner keep a record of the set tings you find and any changes you make This information could be useful if your system ever needs servicing There is one general rule Don t make any changes unless you are sure of what you are doing Many of the settings are required by the system and changing them could cause it to become unstable or worse If you have any doubts consult your service representative BIOS Screens Note that the BIOS screens pictured on these pages are in
107. llows you to use the most popular digital storage card formats MMC MultiMedia Card RS MMC SD Secure Digital Mini SD SDHC SDXC MS Memory Stick MS Pro MS Duo USB 3 0 Port OR USB 2 0 Port This model includes 2 USB 3 0 ports on the left side of the computer USB 3 0 ports are denoted by their blue color USB 2 0 ports are colored black 1 16 System Map Right amp Rear Views Quick Start Guide 1 System Map Right amp Rear Views Figure 1 7 Right amp Rear Views 1 Microphone In Jack 2 Headphone Out Jack 3 1 USB 2 0 Port Model C OR 2 USB 2 0 Ports Model D 4 Optical Device Drive Bay for CD DVD Device 5 Security Lock Slot 6 Battery 4 2 5 1 6 W255EU 3 4 5 2 1 3 3 Model A Model B Battery Information Always completely discharge then fully charge a new battery before using it Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges System Map Right amp Rear Views 1 17 Quick Start Guide 1 Disk Eject Warning Don t try to eject a CD DVD while the system is accessing it This may cause the system to crash Stop the disk first then eject it or press the stop button twice CD DVD Emergency Eject If you need to manually eject a CD DVD e g due to an unexpected power interruption you may push the end of a straightened paper clip into the emergency eject hole Do no
108. ls Two USB 3 0 Ports One External Monitor Port One HDMI Out High Definition Multimedia Interface Port with HDCP One Headphone Out Jack One Microphone In Jack One RJ 45 LAN Jack One DC In Jack Card Reader Embedded Multi In 1 Card Reader MMC RS MMC SD Mini SD SDHC SDXC MS MS Pro MS Duo Note Some of these cards require PC adapters that are usually supplied with the cards Slot Two Mini Card Slots Slot 1 for Half Size Mini Card WLAN Combo Module with PCIe amp USB Interfaces Slot 2 for Full Size Mini Card 3G Module with USB Interface OR Full Size Mini Card mSATA SSD with SATA Interface Communication Built In 10 100 1000Mb Base TX Ethernet LAN Intel Wireless N 7260 2 2 802 11 b g n Half Mini Card PCIe WLAN Bluetooth Combo Module Factory Option 3rd Party WLAN 802 11b g n Half Mini Card Module Factory Option 3rd Party Combo WLAN 802 11b g n and Bluetooth v4 0 LEHalf Mini Card Module with PCIe Interface Factory Option 1 0M or 2 0M HD Video Camera Module with USB interface Factory Option Specifications D 4 Specifications D UMTS HSPDA OR UMTS HSPDA based 3G Module with Mini Card Interface Factory Option Quad band GSM GPRS 850 MHz 900 MHz 1800 MHz 1900 MHz UMTS WCDMA FDD 2100 MHz Note that UMTS modes CAN NOT be used in North America Power Management Supports Wake on LAN Supports Wake on USB Supports Wake on RTC Alarm AC Mode Only Power Ful
109. m and Security gt Computer Management gt Storage gt Disk Management 3 Right click the SSD and select Shrink Volume from the menu Figure 7 29 Computer Management Shrink SSD Volume Shrink Volume Modules amp Options Intel Rapid Start Technology Driver 7 39 7 4 Enter the figure which should be equal to amount of system memory RAM in your computer in Enter the amount of space to shrink in MB 5 Click Shrink any unallocated file space may be formatted for storage use Figure 7 30 Shrink Volume Size Memory Size Amount of Space to Shrink The figure entered in the Enter the amount of space to shrink in MB field above should be equal to the amount of system memory in your computer In the example above the system memory is 4GB 1024MB 4 4096GB If you are unsure of your total system memory RAM then go to System control panel System and Security and check Installed memory RAM The memory size will be dis played in GB so convert by multiplying the GB figure by 1024 to get the total in MB e g 8GB 8192MB Modules amp Options 7 40 Intel Rapid Start Technology Driver 7 6 Run the Desktop app and right click the lower left hot corner or use the Windows Logo Key X key combination and select Command Prompt Admin 7 Type DISKPART 8 At the DISKPART command type list disk Figure 7 31 Search for CMD Prompt Figure 7 32 Diskpart
110. mber your computer s previous state with zero power System Requirements to support Intel Rapid Start Technology Rapid Start Technology should be enabled in the BIOS see Intel R Rapid Start Technology Advanced Menu on page 5 7 Intel Rapid Storage Technology software installed see Intel Rapid Storage Technology on page 7 36 A Solid State Drive SSD with a minimum capacity of 18 6GB The Solid State Drive not the HDD must be configured as outlined on the fol lowing pages to support Rapid Start Technology The Windows operating system must be installed on the system hard disk drive and not on the Solid State Drive SSD See overleaf for instructions on enabling Intel Rapid Start Technology Operating System Installation Note that in order for Intel R Rapid Start Technology to function properly the Windows operating system must be installed on the system hard disk drive e g the C drive and the SSD should be configured as outlined on the following pages Rapid Start will not func tion if the operating system is installed on the SSD Modules amp Options 7 38 Intel Rapid Start Technology Driver 7 Intel Rapid Start Technology Configuration 1 Enable disable Intel R Rapid Start Technology from the BIOS see Intel R Rapid Start Technology Advanced Menu on page 5 7 2 Go the Windows control panel and double click Administrative Tools Syste
111. me Decrease Increase Caps Lock Caps Lock Toggle 1 14 Control Center Quick Start Guide 1 Control Center When in the Windows Desktop application not in the Start screen press the Fn Esc key combination or double click the icon in the notification area of the taskbar to toggle the Control Center on off The Con trol Center gives quick access to frequently used controls and enables you to quickly turn the camera Touch Pad on off see Appendix B for full details Table 1 4 Control Center Control Center Click on any button to turn any of the modules e g TouchPad Camera on off Click on the power conservation modes to switch be tween Performance Balanced or Energy Star modes see page 3 12 To remove the Power Conservation Modes screen just click in a blank area of the icon or press a key on the keyboard Click on the buttons or just click and hold the mouse button to adjust the slider for Brightness Volume Click on Display Switch and click to choose a display mode from the menu see page C 18 System Map Front amp Left Views 1 15 Quick Start Guide 1 System Map Front amp Left Views Figure 1 6 Front amp Left Views 1 LED Indicators 2 Multi in 1 Card Reader 3 DC In Jack 4 RJ 45 LAN Jack 5 External Monitor Port 6 Vent Fan Intake Outlet 7 HDMI Out Port 8 2 USB 3 0 Ports 2 7 4 1 3 8 6 5 Multi In 1 Card Reader The card reader a
112. me applications may also alter data files to reflect these changes Figure 5 2 Main Menu BIOS Utilities 5 6 Main Menu 5 SATA Port Main Menu Pressing Enter opens the sub menu to show the configuration of a optical Device HDD on the computer s SATA Ports System Extended Memory Main Menu This item contains information on the system memory and is not user configurable The system will auto detect the amount of memory installed MB Series BIOS Revision KBC EC firmware Revision This item contains information on the BIOS version etc and is not user configu rable BIOS Utilities Advanced Menu 5 7 5 Advanced Menu Intel R Rapid Start Technology Advanced Menu Enable disable Intel R Rapid Start Technology from this menu The rapid start hibernation mode can resume power within 5 to 6 seconds and can remember your computer s state with zero power Figure 5 3 Advanced Menu BIOS Utilities 5 8 Advanced Menu 5 Intel R Anti Theft Technology Advanced Menu Anti Theft Technology which is built in to the processor of the computer allows system administrators to render your computer useless to thieves by sending a poi son pillencrypted SMS message over a 3G network etc Administrators can also re motely unlock a recovered computer quickly or direct the system to send location information GPS coordinates back to a central server SATA Mode Advanced Menu The SATA Serial ATA control is
113. ms Bar using the TouchPad 1 Place your finger off the TouchPad slightly to the right of the pad resting on the computer 2 Move your finger across to the left on to the TouchPad 3 The Charms Bar will then pop up Windows 8 1 Control Panel 1 27 Quick Start Guide 1 Windows 8 1 Control Panel In many instances throughout this manual you will see an instruction to open the Control Panel The Control Panel can be accessed in a number of ways in Windows 8 1 Click Search in the Windows Charms Bar see previous page and the search pane will pop out Type Control Panel and select it from the results to the left Figure 1 17 Search Control Panel Click on This PC in Apps or you can to pin This PC to the Start screen click on Computer in the top menu and select Open Control Panel from the ribbon Figure 1 18 Open Control Panel Computer 1 28 Windows 8 1 Control Panel Quick Start Guide 1 When in the Desktop app this does not apply to the Start screen click on Settings in the Windows Charms Bar and select Control Panel from the menu Figure 1 19 Settings Charms Bar Desktop App Only Click the arrow at the bottom of the Start screen and click Control Panel in Apps Windows System Figure 1 20 All Apps Control Panel Windows 8 1 Control Panel 1 29 Quick Start Guide 1 Right click the Start button to bring up the menu and select Control Panel see Figure 1 11 on pag
114. n methods of navigation and a separate manual is pro vided on the Device Drivers amp Manual Disc for Windows 8 Windows OS In order to run Windows 8 8 1 32 Bit without limitations or decreased performance your computer requires a minimum 1GB of system memory RAM however if you are running Windows 8 8 1 64 bit your computer requires a minimum 2GB of system memory RAM 1 6 System Startup Quick Start Guide 1 Model Differences This notebook series includes two different models that vary slightly in design style color power button style general appearance and features supported see Appendix D for full details Note that your computer may look slightly different from that pictured throughout this manual System Map LCD Panel Open Model A 1 7 Quick Start Guide 1 System Map LCD Panel Open Model A Figure 1 2 LCD Panel Open Model A 1 Built in PC Camera Optional 2 PC Camera LED 3 Built In Microphone 4 LCD 5 Power Button 6 Keyboard 7 Touchpad amp Buttons 7 Touchpad Buttons valid operation area 3 5 1 7 4 6 Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure the WLAN amp Blue tooth module s are OFF if you are using the com puter aboard aircraft by putting the system in to Airplane Mode see Table 1 3 on page 1 13 Note that the Touc
115. nce you are reading this that you are looking at the computer s manual but what about any new peripheral devices you have just purchased Many problems are caused by the installation of new hardware and or software Always refer to the documentation of any new hardware and or software and pay particular attention to files entitled READ ME or READ ME FIRST When installing a new device always make sure the device is powered on and in many cases you will need to restart the computer Always check that all the cables are correctly connected Make sure you have installed the drivers for any new hardware you have installed latest driver files are usually available to download from vendor s websites Troubleshooting 8 6 Upgrading and Adding New Hardware Software 8 Thoroughly check any recent changes you made to your system as these changes may affect one or more system components or software programs If possible go back and undo the change you just made and see if the problem still occurs Don t over complicate things The less you have to deal with then the easier the source of the problem may be found Example if your computer has many devices plugged into its ports and a number of programs running then it will be difficult to determine the cause of a problem Try disconnecting all of the devices and restarting the computer with all the peripheral devices unplugged A process of elimination adding
116. ndows logo key D key combination 2 Click the notification area of the taskbar click the Bluetooth icon and click Open Settings 3 Click Options and make sure that Allow Bluetooth devices to find this computer check box Discovery has a tick inside it 4 Make sure that the Alert me when a new Bluetooth device wants to connect check box Connections has a tick inside it if you want to be notified when a Bluetooth device wants to connect Figure 7 16 Bluetooth Settings Modules amp Options 7 22 Trusted Platform Module 7 Trusted Platform Module The TPM security chip allows you to create and manage digital certificates for user and platform authentication This type of security is usually administered within large enterprises and organizations and therefore requires implementation by a sys tem administrator before users can access security features Individual users can use the TPM as an authentication with the fingerprint reader Make sure you have administrator s rights to your computer and have a Windows password enabled for full security protection In addition Make sure you prepare a removable media e g a USB flash drive to store passwords etc before begin ning the TPM initialization process Before setting up the TPM functions you must initialize the security platform Modules amp Options Trusted Platform Module 7 23 7 Enabling amp Activating TPM 1 Restart the computer 2 Enter
117. ng materials 2 Place the computer on a stable surface 3 Securely attach any peripherals you want to use with the notebook e g keyboard and mouse to their ports 4 Attach the AC DC adapter to the DC In jack on the left of the computer then plug the AC power cord into an outlet and connect the AC power cord to the AC DC adapter 5 Use one hand to raise the lid LCD to a comfortable viewing angle do not exceed 130 degrees use the other hand as illustrated in Figure 1 1 below to support the base of the computer Note Never lift the computer by the lid LCD Figure 1 1 Opening the Lid LCD amp Computer with AC DC Adapter Plugged In 130 Shutdown Note that you should always shut your computer down by choosing the Shut Down command in Windows see page 1 34 This will help prevent hard disk or system problems System Startup 1 5 Quick Start Guide 1 System Software Your computer may already come with system software pre installed Where this is not the case or where you are re configuring your computer for a different system you will find the Windows 8 1 operating system is sup ported Note In order to run Windows without limitations or decreased performance your computer requires a mini mum 1GB of system memory RAM Windows Versions Note that the information included on the following pages is for Windows 8 1 only The Windows 8 interface is slightly different in appearance and i
118. ng two conditions 1 This device may not cause interference And 2 This device must accept any interference including interference that may cause undesired operation of the device V Preface FCC RF Radiation Exposure Statement 1 This Transmitter must not be co located or operating in conjunction with any other antenna or transmitter 2 This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body Warning Use only shielded cables to connect I O devices to this equipment You are cautioned that changes or modifications not ex pressly approved by the manufacturer for compliance with the above standards could void your authority to operate the equipment If your purchase option includes both Wireless LAN and 3G modules then the appropriate antennas will be installed Note that In order to comply with FCC RF exposure compliance requirements the antenna must not be co located or operate in conjunction with any other antenna or transmitter Important Notice 3G amp Bluetooth Wireless LAN Modules In order to comply with FCC regulations you should NOT operate the 3G module and the Bluetooth Wireless LAN modules at the same time as this may disrupt radio frequency and cause interference When the 3G module is powered on make sure that the Bluetooth
119. ns at the bottom of the screen 5 These buttons enable you to access the camera roll where captured pictures and video are displayed set the timer the time period before capture begins 3 seconds 10 seconds or Off and set the exposure level using the slider to obtain the best results Figure 7 2 Camera App Buttons Exposure Use the slider to adjust the Exposure level Figure 7 3 Camera Options Modules amp Options 7 6 PC Camera Module 7 Camera Options The Camera Options settings may be accessed as follows 1 Run the Camera app from the Start screen by clicking on the Camera app icon 2 While the camera app is running access the Charms Bar e g click Use the Windows logo key C key combination 3 Click Settings and then click Options 4 You can adjust the Photo Aspect Ratio select the Microphone Hide Show grid lines and turn Location Info on or off from the Options panel Figure 7 4 Camera Options Modules amp Options PC Camera Module 7 7 7 Taking Pictures Capturing Video 1 Run the Camera app from the Start screen by clicking on the Camera app icon 2 Right click the screen and select the timer if you require a countdown before capture 3 Click the appropriate icon to take a picture or start video capture if video capture begins a timer will appear in the bottom corner of the screen 4 To stop video capture click the main window again or click the stop icon
120. nstein Denmark Lux embourg Finland Netherlands France Norway Germany Portugal Greece Spain Iceland Sweden Ireland United Kingdom Cyprus Czech Republic Estonia Hungary Latvia Lithuania Malta Slovakia Poland Slov enia ErP Off Mode Power Consumption Statement The figures below note the power consumption of this computer in compliance with European Commission EC regulations on power consumption in off mode Off Mode lt 0 5W III Preface CE Marking This device has been tested to and conforms to the regulatory requirements of the European Union and has at tained CE Marking The CE Mark is a conformity marking consisting of the letters CE The CE Mark applies to products regulated by certain European health safety and environmental protection legislation The CE Mark is obligatory for products it applies to the manufacturer affixes the marking in order to be allowed to sell his product in the European market This product conforms to the essential requirements of the R amp TTE directive 1999 5 EC in order to attain CE Marking A notified body has determined that this device has properly demonstrated that the requirements of the directive have been met and has issued a favorable certificate of expert opinion As such the device will bear the notified body number 0560 after the CE mark The CE Marking is not a quality mark Foremost it refers to the safety rather than to the quality of a product Secondly
121. of the following conditions When the power cord or AC DC adapter is damaged or frayed If the computer has been exposed to rain or other liquids If the computer does not work normally when you follow the operating instructions If the computer has been dropped or damaged do not touch the poisonous liquid if the LCD panel breaks If there is an unusual odor heat or smoke coming from your computer Removal Warning When removing any cover s and screw s for the purposes of device upgrade remember to replace the cover s and screw s before restoring power to the system Also note the following when the cover is removed Hazardous moving parts Keep away from moving fan blades XIII Preface Travel Considerations Packing As you get ready for your trip run through this list to make sure the system is ready to go 1 Check that the battery pack and any spares are fully charged 2 Power off the computer and peripherals 3 Close the display panel and make sure it s latched 4 Disconnect the AC DC adapter and cables Stow them in the carrying bag 5 The AC DC adapter uses voltages from 100 to 240 volts so you won t need a second voltage adapter However check with your travel agent to see if you need any socket adapters 6 Put the notebook in its carrying bag and secure it with the bag s straps 7 If you re taking any peripherals e g a printer mouse or digital camera
122. ols or the Intel R HD Graphics Control Panel to configure the full screen display Video Driver Controls C 16 Attaching Other Displays C Attaching Other Displays To Clone Displays 1 Attach your external display to the HDMI Out port external monitor port and turn it on 2 Go to the Intel R HD Graphics Control Panel control panel and click Display gt Multiple Displays sub menu 3 Click Clone from the Select Multiple Display Mode menu 4 Click Apply and OK to confirm the settings change 5 You can select the displays to be used from the Select Active Displays menu Multiple Display At least one other dis play must be attached in order to view Multiple Display selection op tions Figure C 14 Display gt Multiple Displays Clone Video Driver Controls Attaching Other Displays C 17 C To Enable Extended Mode 1 Attach your external display to the HDMI Out port external monitor port and turn it on 2 Go to the Intel R HD Graphics Control Panel control panel and click Display gt Multiple Displays sub menu 3 Click Extended from the Select Multiple Display Mode menu 4 Click Apply and OK to confirm the settings change Display Settings Extended Desktop You can have different Colors Screen Area and Monitor Refresh Rates for each display device provided your monitor can support them You can drag the moni tor icons to match the physical layout of your d
123. ombination to mute the volume Power Conservation This system supports Energy Star power management features that place computers CPU hard drive etc into a low power sleep modes after a designated period of inactivity see Power Conservation Modes on page 3 12 Click either the Performance Balanced or Energy Star button Control Center B 4 Control Center B Sleep Click the Sleep button to bring up the Hibernate or Sleep buttons and click either button to have the computer enter the appropriate power saving mode see Power Saving States on page 3 7 Display Switch Click the Display Switch button to access the menu or use the P key combination and select the appro priate attached display mode see page C 18 Time Zone Clicking the Time Zone button will access the Date and Time Windows control panel Desktop Background Clicking the Desktop Background button will allow you to change the desktop background picture TouchPad PC Camera Click either of these buttons to toggle the TouchPad or camera module s power status A crossed out icon will appear over the top left of the icon when it is off Note that the power status of the camera module is also effected by the Power Mode selected see Table B 1 on page B 2 Caps Lock Scroll Lock Number Lock Click the button to toggle the appropriate lock mode Video Driver Controls Video Driver Installation C 1 C Appendix C Video Driver Con
124. ons 3 11 3 Resuming Operation You can resume operation from power saving states by pressing the power button or in some cases pressing the sleep button Fn F4 key combo Power Status Icon Color To Resume Power Off Off Press the Power Button Sleep Blinking Green Press the Power Button Press the Sleep Button Fn F4 Key Combo Hibernate Off battery Press the Power Button Orange AC DC adapter Display Turned Off Green Press a Key or Move the Mouse Touchpad Table 3 1 Resuming Operation Closing the Lid If you have chosen to send the computer to Sleep when the lid is closed raising the lid will wake the system up Power Button When the computer is on you can use the power button as a Sleep Hibernate Shut Down hot key button when it is pressed for less than 4 seconds pressing and holding the power button for longer than this will force the computer to shut down Power Management 3 12 Configuring the Power Buttons 3 Power Conservation Modes This system supports Energy Star power management features that place comput ers CPU hard drive etc into a low power sleep modes after a designated period of inactivity Adjust Power Conservation Modes from the Control Center 1 Press the Fn Esc key combination to toggle the Control Center on off 2 Click either the Performance Balanced or Energy Star button 3 Click in a blank area of the icon or press a key on the keybo
125. ooting 8 8 Problems and Possible Solutions 8 The computer feels too hot Make sure the computer is properly ventilated and the Vent Fan intakes are not blocked If this doesn t cool it down put the system into Hibernate mode or turn it off for an hour Make sure the computer isn t sitting on a thermal surface see Overheating on page 1 18 Make sure you re using the correct adapter Make sure that your notebook is completely powered off before putting it into a travel bag or any such container Putting a notebook which is powered on in a travel bag may cause the Vent Fan intakes to be blocked Nothing appears on screen The system is in a power saving mode Toggle the sleep resume key combination Fn F4 see Configuring the Power Buttons on page 3 9 The screen controls need to be adjusted Toggle the screen control key combinations Fn F8 F9 If you re connected to an external monitor make sure it s plugged in and turned on You should also check the monitor s own brightness and contrast controls The computer is set for a different display Toggle the screen display key combination Fn F7 If an external monitor is connected turn it on The screen saver is activated Press any key or touch the TouchPad No image appears on the external monitor I have plugged in and powered on You haven t installed the video driver and configured it appropriately from the Control Panel See Appendix C f
126. or instructions on installing and configuring the video driver Problem Possible Cause Solution Troubleshooting Problems and Possible Solutions 8 9 8 You forget the boot password If you forget the password you may have to discharge the battery of the CMOS Contact your service representative for help The sound cannot be heard or the volume is very low The volume might be set too low Check the volume control in the Volume Control Panel in the Windows notification area or use the key combination Fn F5 and F6 see Function Hot Key Indicators on page 1 13 to adjust The CD DVD cannot be read The CD DVD is dirty Clean it with a CD DVD cleaner kit The CD DVD tray will not open when there is a disc in the tray The CD DVD is not correctly placed in the tray Gently try to remove the disc using the eject hole see Loading Discs on page 2 3 The DVD regional codes can no longer be changed The code has been changed the maximum 5 times See DVD Regional Codes on page 2 5 Unwelcome numbers appear when typing Num Lock is turned ON see Function Hot Key Indicators on page 1 13 Problem Possible Cause Solution Password Warning If you choose to set a boot password NEVER forget your password The consequences of this could be serious If you cannot remember your boot password you must contact your vendor and you may lose all of the information on your hard disk Troub
127. ouchPad and Buttons Mouse 2 11 2 Scrolling The Two Finger scrolling feature works in most scrollable windows and allows you to scroll horizontally and vertically Place two fingers slightly separated on the TouchPad surface and slide both fingers in the direction required in a straight con tinuous motion Zooming The Pinch Zoom gesture can be used to perform the same function as a scroll wheel in Windows applications that support CTRL scroll wheel zoom functionality Place two fingers on the TouchPad for best results use the tips of the fingers and slide them apart to zoom in or closer together to zoom out Figure 2 8 Scrolling Gesture Figure 2 9 Zooming Gesture Features amp Components 2 12 TouchPad and Buttons Mouse 2 Rotating Use the Pivot Rotate gesture to rotate objects e g photos in 90 degree increments Place a finger down on the left target zone and keep it stationary Place another finger near the middle of the TouchPad and slide it in a circular motion around the stationary finger clockwise or counterclockwise to rotate the object Three Finger Flick Three Fingers Down Press The Three Finger Flick gesture may be used to enhance navigation with a variety of applications such as browsing the Internet or scrolling through a photo viewer The Three Fingers Down gesture may be used to launch user selectable applications Figure 2 10 Rotating Gesture Figure 2 11 Flick Press Gesture
128. plan settings after creating it and click Change plan settings gt Change advanced power settings Figure 3 12 Change Plan Settings Change Advanced Power Settings Power Management 3 20 Battery Information 3 4 Scroll down to Battery and click to expand the battery options 5 Choose the options below click Yes if a warning appears Low battery levels 0 Critical battery Levels 1 Low battery action Do Nothing Critical battery action On battery Shut Down Critical battery action Plugged in Do Nothing Figure 3 13 Power Options Advanced Settings Battery Power Management Battery Information 3 21 3 How do I fully charge the battery When charging the battery don t stop until the LED charging indicator light changes from orange to green How do I maintain the battery Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges Power Management 3 22 3 Drivers amp Utilities What to Install 4 1 4 Chapter 4 Drivers amp Utilities This chapter deals with installing the drivers and utilities essential to the operation or improvement of some of the computer s subsystems The system takes advantage of some newer hardware components for which the latest versions of most available op erating systems haven t built in drivers and utilities Thus some of the system com ponents won t be au
129. play In Windows 1 Attach your external display to the HDMI Out port external monitor port and turn it on 2 Go to the Screen resolution control panel see page 1 35 in the Desktop app 3 Click the Detect button 4 The computer will then detect any attached displays Figure C 17 Screen Resolution Multiple Displays Video Driver Controls C 20 Attaching Other Displays Devices Charms Bar C 5 You can configure the displays from the Multiple Displays menu Duplicate these displays Shows an exact copy of the main display desktop on the other display s Extend these displays Treats both connected displays as separate devices Show desktop only on 1 2 Only one of your displays is used Figure C 18 Screen Resolution Multiple Display Options Video Driver Controls HDMI Audio Configuration C 21 C HDMI Audio Configuration HDMI High Definition Multimedia Interface carries both audio and video signals In some cases it will be necessary to go to the Sound control panel and manually configure the HDMI audio output as per the instructions below 1 Go to the Control Panel 2 Click Sound Hardware and Sound and click Playback tab 3 Depending on your display the playback device may be selected however in some cases you may need to select the audio device and click tap Set Default button 4 Double click the device to access the control panel tabs illustrated overleaf
130. ption you require if you are initializing TPM you should select Enable Take Ownership You will then need to press F4 to save the changes and restart the computer You can now install the TPM driver see Trusted Platform Module TPM Driver Installation on page 7 25 and then initialize the TPM Figure 5 7 Pending TPM operation Enable Take Ownership BIOS Utilities Boot Menu 5 15 5 Boot Menu When you turn the computer on it will look for an operating system e g Windows 7 from the devices listed in this menu and in this priority order If it cannot find the operating system on that device it will try to load it from the next device in the order specified in the Boot Option Priorities Item specific help on the right is available to help you move devices up and down the order Figure 5 8 Boot Menu BIOS Screens Note that the BIOS screens pictured on these pages are intend ed for guidance in set ting up your system s BIOS BIOS versions are sub ject to constant change and revision therefore your computer s actual screens may appear slightly different from those pictured on these pages BIOS Utilities 5 16 Boot Menu 5 Boot Option Priorities Boot Menu Press Enter to access the menu use the arrow keys to move up and down the menu and press Enter to select a device from the Boot Option list the selected device will be highlighted in white UEFI Boot Boot Menu
131. r 3 Vent Fan Intake Outlet 4 Hard Disk Bay Cover 5 Speakers CPU The CPU is not a user serviceable part 2 1 4 Overheating To prevent your computer from overheating make sure nothing blocks the Vent Fan Intake while the computer is in use 3 3 5 5 3 1 20 Windows 8 1 Control Panel Quick Start Guide 1 Windows 8 1 Control Panel Throughout this manual you will see an instruction to open the Control Panel Right click the lower left hot corner to bring up the context menu or use the Win dows Logo Key X key combination and select Control Panel in both the Desktop app or Start screen Figure 1 10 Windows Context Menu Windows Versions Note that the informa tion included on the fol lowing pages is for Windows 8 1 only The Windows 8 inter face is slightly different in appearance and in methods of navigation and a separate manual is provided on the De vice Drivers amp Manual Disc with reference to Windows 8 Move the mouse to the bottom left Start Screen Desktop app of the screen and right click to access the menu Windows 8 1 Control Panel 1 21 Quick Start Guide 1 Right click the Start button in the Desktop app or use the Windows Logo Key X key combination to bring up an advanced context menu of useful features such as Control Panel Programs and Features Power Options Task Manager Search File Explorer Command Prompt Devic
132. rdware and Sound 3 Click Device Settings tab and click Settings 4 Use the menu tree on the left to access the user configurable settings Show Video You can get a clearer view of the gestures in volved by clicking the Show Video option for each gesture item Select the gesture Pinch Zoom Rotating Three Fingers Down and Three Finger Flick in the Device Settings gt Set tings left tree menu and click the Show Video button to see the demon stration video For more details on any of the gestures see the help in the lower part of the right menu window Figure 2 6 Mouse Properties Device Settings Features amp Components 2 10 TouchPad and Buttons Mouse 2 Disabling the Touchpad If you need to disable the Touchpad for any reason e g you may find that when us ing the computer s internal keyboard you accidentally trigger the Touchpad when resting your wrists or palms on it you can do so by using Fn F1 key combination You can also set the system to automatically disable the internal Touchpad when an external USB point device e g a USB mouse is attached 1 Go to the Mouse Properties control panel 2 Click to select Device Settings tab 3 Click to place a tick in the Disable internal pointing device when external USB pointing device is attached tickbox 4 Click OK to save the setting Figure 2 7 Mouse Properties Disable Touchpad Features amp Components T
133. rive 2 Click Option Drivers button 3 Click 2 Install Combo BT Driver gt Yes 4 Click Next 5 Click Finish to restart the computer 6 See Bluetooth Configuration in Windows on page 7 19 for configura tion instructions Intel Bluetooth Combo Driver Installation 1 Make sure the module is on and the system is not in Airplane Mode and then insert the Device Drivers amp Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 2 Install Combo BT Driver gt Yes 4 Click Next gt Next 5 Click in the tickbox to accept the license and click Next 6 Click Next gt Finish 7 See Bluetooth Configuration in Windows on page 7 19 for configura tion instructions High Speed Bluetooth Data Transfer The Combination Wire less LAN amp Bluetooth module supports high speed data transfer How ever to achieve such transfer speeds both de vices must support high speed data trans fer To obtain high speed data transfer make sure that both the WLAN and Bluetooth modules are powered on Check your Bluetooth compatible device s doc umentation to confirm it supports high speed data transfer Modules amp Options Bluetooth amp WLAN Combo Module 7 19 7 Bluetooth Configuration in Windows You can configure a Bluetooth connection as below however make sure the Blue tooth module is on or the system is not in Airplane Mode before con
134. rk Troubleshooting Problems and Possible Solutions 8 11 8 The Wireless LAN Bluetooth modules cannot be detected The modules are off as the computer is in Airplane Mode Check the LED indicator to see if it is in Airplane Mode see LED Indicators on page 1 9 Use the Fn F11 key combination to toggle Airplane Mode on off see Table 1 3 on page 1 13 The PC Camera module cannot be detected The module is off Press the Fn F10 key combination in order to enable the module see Function Hot Key Indicators on page 1 13 Run the camera application to view the camera picture The Wireless LAN Bluetooth modules cannot be configured The driver s for the module s have not been installed Make sure you have installed the driver for the appropriate module see the instructions for the appropriate module in Modules amp Options on page 7 1 A file cannot be copied to from a connected Bluetooth device The transfer of data between the computer and a Bluetooth enabled device is supported in one direction only simultaneous data transfer is not supported If you are copying a file from your computer to a Bluetooth enabled device you will not be able to copy a file from the Bluetooth enabled device to your computer until the file transfer process has been completed I cannot obtain high speed Bluetooth data transfer To obtain high speed Bluetooth data transfer take into account the following To
135. rocessor performance of your ma chine in order to save power This is worth bearing in mind if you are experiencing any reduced performance especially under DC battery power Choose High performance you may need to click Show additional plans to view the High performance plan for maximum performance when the computer is pow ered from an AC power source Choose the Power saver bear in mind that this scheme may slow down the overall performance of the computer in order to save power for maximum power saving when the computer is battery DC power pow ered Figure 3 3 Power Plans Click to Show Hide additional power plans Power Management Power Saving States 3 7 3 Power Saving States You can use power saving states to stop the computer s operation and restart where you left off Windows uses the Sleep Hibernate and Shut Down power saving states Sleep In Sleep all of your work settings and preferences are saved to memory before the system sleeps When you are not using your computer for a certain length of time which you specify in the operating system it will enter Sleep to save power The PC wakes from Sleep within seconds and will return you to where you last left off what was on your desktop without reopening the application s and file s you last used If your mobile PC in Sleep is running on battery power the system will use only a minimum amount of power After an extended period the system will save
136. s Manual disc and click Install Drivers button 5 Double click the Airplane Driver item in the menu 6 Follow the instructions to install the correct driver you will need to restart the computer as part of the installation process Problem Possible Cause Solution Troubleshooting Problems and Possible Solutions 8 13 8 I have connected a Bluetooth Mouse but it loses the Bluetooth connection and no longer responds after a short period of inactivity This is an issue with some mouse models and the Intel Wireless 7260 WLAN and Bluetooth combo module series To resolve this issue do the following 1 Go to the Device Manager control panel in Windows 2 Click the arrow alongside Bluetooth to expand the menu if required 3 Double click Intel R Wireless Bluetooth R 4 0 HS Adapter 4 Click the Power Management tab 5 Make sure that the tickbox alongside allow the computer to turn off this device to save power doesn t have a tick alongside it 6 Click OK and close the control panel Figure 8 1 Device Manager Bluetooth Problem Possible Cause Solution Troubleshooting 8 14 Problems and Possible Solutions 8 When using a Bluetooth headset the audio appears to be mono and not stereo This is a common issue with Bluetooth headsets To resolve this issue do the following you will need to repeat this procedure after every boot up restart or when the system resumes from hibernation 1
137. sage after you change the setting or if the cure seems even worse call for help BIOS Utilities 5 4 The Setup Utility 5 Setup Screens The following pages contain additional advice on portions of the Setup Along the top of the screen is a menu bar with menu headings When you select a heading a new screen appears Scroll through the features listed on each screen to make chang es to Setup Instructions on how to navigate each screen are in the box at the bottom right side of the screen If these tools are confusing press F1 to call up a General Help screen and then use the arrow keys to scroll up or down the page The Item Specific Help on the upper right side of each screen explains the highlight ed item and has useful messages about its options If you see an arrow next to an item press Enter to go to a sub menu on that sub ject The sub menu screen that appears has a similar layout but the Enter key may execute a command Setup Menus The Setup menus shown in this section are for reference only Your computer s menus will indicate the configura tion appropriate for your model and options Figure 5 1 Navigation Menu BIOS Utilities Main Menu 5 5 5 Main Menu System Time amp Date Main Menu The hour setting uses the 24 hour system i e midnight 13 1 pm If you can change the date and time settings in your operating system you will also change these settings So
138. sary Apps Accessing Pining Unpinning All Apps You can add and remove the tiles for apps and control panels in the Start screen Right click on a blank area of the Start screen and you will see the Customize icon Click the Customize icon to display all the installed applications etc Right click any icon to bring up the menu at the bottom of the screen and you can then click the appropriate icon to pin the App to or unpin from the Start screen or to the taskbar in the Desktop applica tion you can also open the app in a new window run as administrator or open the file location Figure 1 13 Customize Apps Click the arrow at the bottom of the screen to access All Apps 1 24 Windows 8 1 Start Screen amp Desktop Quick Start Guide 1 Desktop Application When the Desktop app is running click the app in the Start screen or use the Windows Logo Key D key combination you can use lower left hot corner to switch between the Start screen and the Windows Desktop app To do so move your mouse to hover over the bottom left corner of the Desktop app and left click When you move to the lower left hot corner in the Start screen it will take you back to your most recently used app if one is running Figure 1 14 Desktop Move the mouse to the bottom left of the screen and click to switch back to the Start screen Windows 8 1 Start Screen amp Desktop 1 25 Quick Start Guide 1 The Charms Bar The right side of the screen
139. st support digital to ana log translation Video Driver Controls C 24 C Specifications Specifications D 1 D Appendix D Specifications Latest Specification Information The specifications listed in this Appendix are correct at the time of going to press Certain items particularly processor types speeds and CD DVD device types may be changed updated or delayed due to the manufacturer s release schedule Check with your distributor supplier for details Specifications D 2 Specifications D Processors Intel Core i7 4702MQ 2 2GHz Mobile Processor 6M L3 Cache 22nm 22 Nanometer DDR3L 1600MHz TDP 37W Intel Core i7 4600M 2 9GHz Mobile Processor 4M L3 Cache 22nm 22 Nanometer DDR3L 1600MHz TDP 37W Intel Core i5 4330M 2 8GHz Mobile Processor 3M L3 Cache 22nm 22 Nanometer DDR3L 1600MHz TDP 37W Intel Core i5 4300M 2 6GHz Mobile Processor 3M L3 Cache 22nm 22 Nanometer DDR3L 1600MHz TDP 37W Intel Core i5 4200M 2 5GHz Mobile Processor 3M L3 Cache 22nm 22 Nanometer DDR3L 1600MHz TDP 37W Intel Core i3 4100M 2 5GHz Mobile Processor 3M L3 Cache 22nm 22 Nanometer DDR3L 1600MHz TDP 37W Intel Core i3 4000M 2 4GHz Mobile Processor 3M L3 Cache 22nm 22 Nanometer DDR3L 1600MHz TDP 37W Intel Pentium 3550M 2 3GHz Mobile Processor 2M L3 Cache 22nm 22 Nanometer DDR3L 1600MHz TDP 37W Intel Celeron 2950M 2 0GHz Mobile
140. st enough force for the disc to click onto the tray s spindle Gently push the CD DVD tray in until its lock clicks and you are ready to start The busy indicator will light up while data is being accessed or while an audio video CD or DVD is playing If power is unexpectedly interrupt ed insert an object such as a straightened paper clip into the emergency eject hole to open the tray Sound Volume Adjustment How high the sound vol ume can be set depends on the setting of the vol ume control within Win dows Click the Volume icon on the taskbar to check the setting see Audio Features on page 2 13 Figure 2 2 Optical Device 1 2 3 1 2 3 Features amp Components 2 4 Optical CD DVD Device 2 Handling CDs or DVDs Proper handling of your CDs DVDs will prevent them from being damaged Please follow the advice below to make sure that the data stored on your CDs DVDs can be accessed Note the following Hold the CD or DVD by the edges do not touch the surface of the disc Use a clean soft dry cloth to remove dust or fingerprints Do not write on the surface with a pen Do not attach paper or other materials to the surface of the disc Do not store or place the CD or DVD in high temperature areas Do not use benzene thinner or other cleaners to clean the CD or DVD Do not bend the CD or DVD Do not drop or subject the CD or DVD to shock
141. t use a sharpened pencil or any object that may break and become lodged in the hole Don t try to remove a floppy disk CD DVD while the system is accessing it This may cause the system to crash Changing DVD Regional Codes Go to the Control Panel and double click Device Manager Hardware and Sound then click the next to DVD CD ROM drives Double click on the DVD ROM de vice to bring up the Properties dialog box and select the DVD Region tab to bring up the control panel to allow you to adjust the regional code DVD region detection is device dependent not OS dependent You can select your module s region code 5 times The fifth se lection is permanent This cannot be al tered even if you change your operating system or you use the module in another computer 1 18 System Map Bottom View Model A Quick Start Guide 1 System Map Bottom View Model A Figure 1 8 Bottom View Model A 1 Battery 2 Component Bay Cover 3 Vent Fan Intake Outlet 4 Hard Disk Bay Cover 5 Speakers CPU The CPU is not a user serviceable part 2 1 4 3 Overheating To prevent your computer from overheating make sure nothing blocks the Vent Fan Intake while the computer is in use 3 3 5 5 3 System Map Bottom View Model B 1 19 Quick Start Guide 1 System Map Bottom View Model B Figure 1 9 Bottom View Model B 1 Battery 2 Component Bay Cove
142. ted by the symbol Also please note the safety and handling instructions as indicated in the Preface Notes Check the light colored boxes with the mark above to find detailed in formation about the com puter s features Overview 1 3 Quick Start Guide 1 Not Included Operating Systems e g Windows 8 1 and applications e g word processing spreadsheet and database pro grams have their own manuals so please consult the appropriate manuals Drivers If you are installing new system software or are re configuring your computer for a different system you will need to install the drivers listed in Drivers amp Utilities on page 4 1 Drivers are programs which act as an interface between the com puter and a hardware component e g a wireless network module It is very important that you install the drivers in the order listed You will be unable to use most advanced controls until the necessary drivers and utilities are properly installed If your system hasn t been properly configured your service representative may have already done that for you refer to Chapter 4 for installation instructions Ports and Jacks See Notebook Ports and Jacks on page A 2 for a description of the interface ports amp jacks which allow your com puter to communicate with external devices connect to the internet etc 1 4 System Startup Quick Start Guide 1 System Startup 1 Remove all packi
143. tend ed for guidance in set ting up your system s BIOS BIOS versions are sub ject to constant change and revision therefore your computer s actual screens may appear slightly different from those pictured on these pages BIOS Utilities 5 2 The Setup Utility 5 The Setup Utility Each time you turn on the computer the system takes a few seconds to conduct a POST including a quick test of the on board RAM memory As the POST proceeds the computer will tell you if there is anything wrong If there is a problem that prevents the system from booting it will display a system summary and prompt you to run Setup If there are no problems the Setup prompt will disappear and the system will load the operating system Once that starts you can t get into Setup without rebooting The Aptio Setup Utility tells the system how to configure itself and manage basic features and subsystems e g port configuration To enter Setup turn on the computer and press F2 give the system a few seconds to enter Setup If the Boot Logo is enabled the F2 on screen will be highlighted to illustrate that the system is processing the request during the POST or press F7 for boot options If you get a Keyboard Error usually because you pressed F2 too quickly just press F2 again If the computer is already on reboot using the Ctrl Alt Delete combination and then hold down F2 when prompted The Setup main menu will appear
144. the Aptio Setup Utility pressing F2 during the POST startup 3 Use the arrow keys to select the Security menu 4 Select TPM Configuration and press Enter to access the sub menu 5 Press Enter to access the TPM Support menu and select Enable to display the full TPM configuration menu 6 Select TPM State press Enter and select Enabled to change the TPM state to enabled You will then need to press F4 to save the changes and restart the computer 7 As the computer restarts press F2 to enter the BIOS again and go to the TPM Configuration menu Figure 7 17 TPM State Enabled Modules amp Options 7 24 Trusted Platform Module 7 8 Select Pending operation press Enter and select the option you require if you are initializing TPM you should select Enable Take Ownership and press Enter You will then need to press F4 to save the changes and restart the computer 9 You can now install the TPM driver see Trusted Platform Module TPM Driver Installation on page 7 25 and then initialize the TPM Figure 7 18 Pending TPM operation Enable Take Ownership Modules amp Options Trusted Platform Module 7 25 7 Trusted Platform Module TPM Driver Installation 1 Make sure you have enabled and activated the TPM in the BIOS before installing the driver 2 Insert the Device Drivers amp Utilities User s Manual disc into the DVD drive 3 Click Option Drivers button 4 Click 3 Install TPM Dr
145. the following information which is specific to polymer batteries only and where applicable this overrides the general battery precaution information overleaf Polymer batteries may experience a slight expansion or swelling however this is part of the battery s safety mecha nism and is not a cause for concern Use proper handling procedures when using polymer batteries Do not use polymer batteries in high ambient tempera ture environments and do not store unused batteries for extended periods See also the general battery precautionary information overleaf for further information XI Preface Battery Precautions Only use batteries designed for this computer The wrong battery type may explode leak or damage the computer Do not remove any batteries from the computer while it is powered on Do not continue to use a battery that has been dropped or that appears damaged e g bent or twisted in any way Even if the computer continues to work with a damaged battery in place it may cause circuit damage which may possibly result in fire If you do not use the battery for an extended period then remove the battery from the computer for storage Recharge the batteries using the notebook s system Incorrect recharging may make the battery explode Do not try to repair a battery pack Refer any battery pack repair or replacement to your service representative or qual ified service personnel Keep
146. ting the Computer Down 3 Shutting the Computer Down Note that you should always shut your computer down by choosing the Shut down command as this will help prevent hard disk or system problems Use the Shut down or sign out item in the Context Menu right click the lower left corner of the screen to bring up the menu You can also use the Power Menu in Settings in the Windows 8 1 Charms Bar If you want to add Hibernate Sleep to the Power Menu see Adding Hibernate Sleep to the Power Menu on page 3 10 Figure 3 1 Shut Down Restart Charms Bar Desktop App Start Screen Power Management Power Plans 3 5 3 Power Plans The computer can be configured to conserve power by means of power plans You can use or modify an existing power plan or create a new one The settings may be adjusted to set the display to turn off after a specified time and to send the computer into Sleep after a period of inactivity Click Change plan settings and then click Change advanced power settings to ac cess further configuration options in Advanced Settings Resuming Operation See Table 3 1 on page 3 11 for informa tion on how to resume from a power saving state Password It is recommended that you enable a password on system resume in or der to protect your data Figure 3 2 Power Plan Advanced Settings Power Management 3 6 Power Plans 3 Each Windows power plan will also adjust the p
147. to access the 3G network in the same manner as the WLAN see page 7 59 Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure the WLAN amp Bluetooth module s are OFF if you are using the computer aboard aircraft by putting the system in to Airplane Mode see Table 1 3 on page 1 13 Important Notice If your purchase option includes both Wireless LAN and 3G modules then the appropriate antennas will be installed Note that In order to comply with FCC RF exposure compliance requirements the antenna must not be co located or operate in conjunction with any other antenna or transmitter Important Notice 3G amp Bluetooth Wireless LAN Modules In order to comply with FCC regulations you should NOT operate the 3G module and the Bluetooth Wireless LAN modules at the same time as this may disrupt radio frequency and cause interference When the 3G module is powered on make sure that the Bluetooth Wireless LAN modules are powered off Modules amp Options 7 58 3G Module 7 3G Module USIM Card Installation Follow the instructions below to install the USIM card which will be provided by your service provider 1 Turn off the computer and turn it over 2 Slide the latch in the direction of the arrow 3 Slide the latch in the direction of the arrow and hold it in place 4 Remove the battery
148. to configured with an appropriate driver or utility during operating system installation Instead you need to manually install some system re quired drivers and utilities What to Install The Device Drivers amp Utilities User s Manual disc contains the drivers and util ities necessary for the proper operation of the computer Table 4 1 on page 4 3 lists what you need to install and it is very important that the drivers are installed by the method outlined in this chapter and in the order indicated Note that the information included on the following pages is for Windows 8 1 only A separate manual and set of drivers are provided on the Device Drivers amp Manual Disc for Windows 8 Module Driver Installation The procedures for installing drivers for the Wireless LAN Bluetooth amp WLAN Com bo modules are provided in Modules amp Options on page 7 1 Driver Installation amp Power When installing driv ers make sure your computer is powered by the AC DC adapter connected to a work ing power source Some drivers draw a significant amount of power during the instal lation procedure and if the remaining battery capacity is not adequate this may cause the sys tem to shut down and cause system problems note that there is no safety issue involved here and the battery will be rechargeable within 1 minute Drivers amp Utilities 4 2 Driver Installation 4 Driver Installation 1
149. trols The basic settings for configuring the LCD are outlined in Video Features on page 1 31 Video Driver Installation Make sure you install the drivers in the order indicated in Table 4 1 on page 4 3 1 Insert the Device Drivers amp Utilities User s Manual disc and click Install Drivers button 2 Click 2 Install VGA Driver gt Yes 3 Click Next gt Yes gt Next gt Next 4 Click Finish to restart the computer Note After installing the video driver go to the Display control panel to adjust the video settings to the highest resolution Dynamic Video Memory Technology Intel DVMT automatically and dynamically allocates as much up to 1748MB system memory RAM as needed to the integrated video system the video driver must be installed DVMT returns whatever memory is no longer needed to the op erating system Video Card Options Note that card types specifications and driv ers are subject to contin ual updates and changes Check with your distributor supplier for the latest details on video cards supported DVMT Notes DVMT is not local video memory DVMT will not function in MS DOS DOS uses the legacy memory indi cated Video Driver Controls C 2 Intel HD Graphics Control Panel C Intel HD Graphics Control Panel Advanced video configuration options are provided by the Intel HD Control Pan el To access the control panel see below and overleaf 1 Cl
150. tures it may explode DO NOT connect the metal terminals to each other Caution Danger of explosion if battery is incorrectly re placed Replace only with the same or equivalent type recommended by the manufacturer Discard used battery according to the manufacturer s in structions Damaged Battery Warning Should you notice any physical defects e g the battery is bent out of shape after being dropped or any unusual smells emanating from the notebook battery shut your computer down immediately and contact your distributor supplier If the battery has been dropped we do not recommend using it any further as even if the computer continues to work with a damaged battery in place it may cause circuit damage which may possibly result in fire It is recommended that you replace your computer battery every two years Power Management 3 18 Battery Information 3 Battery FAQ How do I completely discharge the battery Use the computer with battery power until it shuts down due to a low battery Don t turn off the computer even if a message indicates the battery is critically low just let the computer use up all of the battery power and shut down on its own 1 Save and close all files and applications 2 Create a power plan for discharging the battery and set all the options to Never Figure 3 11 Power Plan Create Power Management Battery Information 3 19 3 3 Click Change
151. u BIOS Utilities 5 10 Security Menu 5 Note To clear existing passwords press Enter and type the existing password then press Enter for the new password without typing any password entry and Enter again to confirm the password clearance Set User Password Security Menu You can set a password for user mode access to the Aptio Setup Utility This will not affect access to the computer OS only the Setup utility unless you choose to set a Password on Boot see below Many menu items in the Aptio Setup Utility cannot be modified in user mode Note You can only set the user password after you have set the supervisor pass word Password on boot Security Menu Specify whether or not a password should be entered to boot the computer you may only set a password on boot if a supervisor password is enabled If Enabled is selected only users who enter a correct password can boot the system see the warning in the sidebar The default setting is Disabled Password Warning If you set a boot pass word Password on boot is Enabled NEVER forget your password The consequences of this could be serious If you cannot remember your boot password you must contact your ven dor and you may lose all of the information on your hard disk BIOS Utilities Security Menu 5 11 5 Secure Boot Control Security Menu Secure Boot prevents unauthorized operating systems and software from loading dur
152. ur keyboard is dam aged or you just want to make a change you can use any standard USB keyboard The system will detect and enable it auto matically However spe cial functions hot keys unique to the system s regular keyboard may not work NumLk amp ScrLk Hold down the Fn Key and either NumLk or ScrLk to enable number or scroll lock and check the LED indicator for sta tus Numerical Keypad Play Pause Key Function Keys NumLk amp ScrLk Keys Fn Key Windows Logo Key Menu Application Key Special Characters Some software applications allow the number keys to be used with Alt to produce special characters These special characters can only be produced by using the numeric keypad Regular number keys in the upper row of the keyboard will not work Make sure that NumLk is on 1 12 Keyboard Model B Quick Start Guide 1 Keyboard Shortcuts The following Windows Logo Key Winkey keyboard shortcuts are useful for navi gation operation in Windows 8 1 Table 1 2 Keyboard Shortcuts Windows Logo Key Description Tap Winkey Toggle between the Start screen and the foremost running app or the Windows Desktop C Display Charms menu D Switch to the Windows Desktop and toggle show Desktop E Switch to the Windows desktop and launch Windows Explorer with Computer displayed F Display file Search I Open the Settings charm K Open the Connect charm L Lock the computer and
153. utions XI Cleaning XII Servicing XII Travel Considerations XIII Quick Start Guide Overview 1 1 Advanced Users 1 2 Beginners and Not So Advanced Users 1 2 Warning Boxes 1 2 Not Included 1 3 System Startup
154. ved for use with this computer Your AC DC adapter may be designed for international travel but it still requires a steady uninterrupted power supply If you are unsure of your local power specifications consult your service representative or local power company The power adapter may have either a 2 prong or a 3 prong grounded plug The third prong is an important safety feature do not defeat its purpose If you do not have access to a compatible outlet have a qualified electrician install one When you want to unplug the power cord be sure to disconnect it by the plug head not by its wire Make sure the socket and any extension cord s you use can support the total current load of all the connected devices Before cleaning the computer make sure it is disconnected from any external power supplies i e AC DC adapter or car adapter Do not plug in the power cord if you are wet Do not use the power cord if it is broken Do not place heavy objects on the power cord Power Safety Warning Before you undertake any upgrade proce dures make sure that you have turned off the power and discon nected all peripherals and cables including telephone lines and power cord You must also remove your battery in order to prevent accidentally turning the machine on Before removing the battery discon nect the AC DC adapter from the computer X Preface Polymer Battery Precautions Note
155. ver and screws see page 6 8 Figure 6 6 Removing the Optical Device Drive Model A 6 7 7 6 7 Upgrading The Computer Upgrading the Optical CD DVD Device 6 11 6 Upgrading the Optical CD DVD Device for Model B Computers 1 Turn off the computer and turn it over and remove the battery see page 6 3 and hard disk drive see page 6 4 2 Remove the screw at point and use a screwdriver to carefully push out the optical device at point 3 Reverse the process to install the new device Figure 6 7 Removing the Optical Device Drive Model B 1 2 2 1 2 Upgrading The Computer 6 12 Upgrading the System Memory RAM 6 Upgrading the System Memory RAM The computer has two memory sockets for 204 pin Small Outline Dual In line SO DIMM DDR3L type memory modules see Memory on page D 2 for details of supported module types 1 Turn off the computer and turn it over and remove the battery see page 6 3 2 Locate the component bay cover and remove screws 3 Remove the component bay cover Figure 6 8 Removing the Component Bay Cover 1 4 5 2 1 3 4 5 Upgrading The Computer Upgrading the System Memory RAM 6 13 6 4 The memory sockets are visible at point 5 Gently pull the two release latches on the sides of the memory socket in the direction indicated by the arrows amp in Figure 6 9 1 6
156. y Page 4 7 Intel Rapid Start Technology Driver Page 7 37 MEI Driver Page 4 7 Free Fall Data Protection Page 7 45 Audio Page 4 7 Wireless Display No driver required Page 7 53 3G Module No driver required Page 7 57 Drivers amp Utilities 4 4 Driver Installation 4 Manual Driver Installation Click Browse CD DVD button in the Drivers Install er application and browse to the executable file in the appropriate driver folder Windows Update After installing all the drivers make sure you enable Windows Update in order to get all the latest security updates etc all updates will include the latest hotfixes from Microsoft See Windows Update on page 4 8 for instructions Updating Reinstalling Individual Drivers If you wish to update reinstall individual drivers it may be necessary to uninstall the original driver To do this go to the Control Panel in the Windows OS and double click the Programs and Features icon Pro grams gt Uninstall a program Click to select the driver if it is not listed see below and click Uninstall and then follow the on screen prompts it may be nec essary to restart the computer Reinstall the driver as outlined in this chapter If the driver is not listed in the Programs and Fea tures menu 1 Go to the Control Panel 2 Double click Device Manager Hardware and Sound gt Devices and Printers gt Device Manager 3 Double click the device you w

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