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1. Please tick in the appropriate boxes Primary a m Primary p m Secondary Government Aided SMI school it i 47 How many pupils are there on roll Please tick one box lt 500 O 500 750 E 751 1000 0 1001 1250 O 1251 1500 O gt 1500 0 48 Prior to the installation of SAMS in the school which of the following systems did you use Please tick one box Manual system ONLY E Other computerised school administration management system E 49 Please indicate how long ago in months the following took place in your school Site preparation months ago Hardware installation months ago SAMS package installation months ago Data conversion completed months ago SAMS in operation months ago 50 Managerial decisions can be defined as those decisions which directly affect the ethos and running of the school the work of the teachers the pupils curriculum or the work of the individual pupils Such decisions affect the quality of the services provided Please indicate in the following table which lists reports from SAMS you personally use to support managerial decisions and if you use them the frequency of use Rating never every week 2 every month 3 a few times a year 4 once a year 5 Use to support managerial decisions School calendar School place vacancy list Departed student list Student attainment and annual score statistics Student punishment list by type Yes O No O Don t know O Student absent late2. 4 5 Not at a little some much very all much To what extend would you like to be able to define the format of the retrieved information 1 2 3 4 5 Not at a little some much very all much List 3 printouts from SAMS that you most frequently retrieve or have retrieved for your own use 1 2 3 None O List 3 printouts from SAMS that you most frequently retrieve for others to use None O Please mark the following scales which refer to aspects of the introduction and use of SAMS The pace of introduction of 1 2 3 4 5 SAMS in your school was very slow OK fast very slow fast Please ignore this question if you are the SAMS Administrator The SAMS administrator has 1 2 3 4 5 encour aged the use of SAMS not at little some much very all much Don t know O Don t know 0 Please ignore this question if you are the Principal The principal has encouraged 1 2 3 4 5 Don t know O the use of SAMS not at little some much very all much If you don t use SAMS directly please go to question 39 33 34 What are your feelings about the following aspects of SAMS l l 1 2 3 4 5 Start up close down Windows 1 2 3 4 5 Don t know O Start up close down server 1 2 3 4 5 Don t know O Open close SAMS 1 2 3 4 5 Don t know O What are your feelings about the following data entry options of SAMS l 1 2 3 4 5 Screen format 1 2 3 4 5 Don t know O
3. information from the modules and whether you use the information for managerial activities Rating never every week 2 every month 3 a few times a year 7 once a year SAMS module Frequency of data Use to support managerial retrieval rating activities Housekeeping 12345 Yes O No O Don t know O Security 12345 Yes O No O Don t know O Don t know O Don t know O Don t know O Don t know O Don t know O Don t know O Planning for SMI schools 123 45 Don t know O schools 1 3 4 5 Don t know O Don t know O Don t know O Communication and Delivery r Yes O No O System 123 45 Don t know O 52 Please add any further comments you wish to make NIN End of Questionnaire Thank you again for your kind support
4. SAMS QUESTIONNAIRE This questionnaire is designed to be answered by 4 types of school personnel the school head the SAMS administrator a teacher and a secretary clerk of the school office Please answer all the questions except those not relevant to your post All data collected will be treated with strict confidence and used only for research purposes Names will remain anonymous Please return your completed questionnaire with the stamped addressed envelope provided to Dr Alex Fung Department of Education Studies Hong Kong Baptist University Kowloon Tong Kowloon For questions with a scale or check boxes please mark your choice as illustrated below o 2 3 o 5 YesO NoO Don t knowM PERSONAL SCHOOL DETAILS 1 Name Mr Mrs Ms Dr 2 School Name Tel Fax 3 What is your job title Please tick one box Principal 0O Vice principal E Computer studies teacher O Other subject teacher E Secretary o Clerk E 4 Are you the SAMS Administrator Yes O No O 5 As at the end of 1996 what is the SAMS version in use in your school Please tick one box SAMS 1 3 E SAMS 1 4 0O SAMS 1 5 E Don t know O Has your system been upgraded now to SAMS 2 0 Yes O No O Don tknow O 6 How motivated were you for working with SAMS when it was first introduced into your school 1 2 3 4 5 Don t know O Very unmotivated neutral motivated Very unmotivated motivated 7 Did you personally have a choice about whether
5. System terms 1 2 3 4 5 Don t know O Keying in data 1 2 3 4 5 Don t know O Error handling 1 2 3 4 5 Don t know O 35 36 37 What are your feelings about the following data retrieval options of SAMS Clarity of menus 1 2 3 4 5 Don t know O Navigation 1 2 3 4 5 Don t know O What are your feelings about the following output options of SAMS On screen ease of getting data on screen 1 2 3 4 5 Don t know O clarity of layout 1 3 5 Don t know O relevance 1 3 5 Don t know O Printed ease to get print out l 3 5 Don t know O layout la 3 5 Don t know O relevance 1 3 5 Don t know O Does the system always work when you want it to Yes O No O Don t know O If NO how often do you have problems about occasions a month Can you look at the following list of attributes which relate to the retrieved SAMS data Please rate each item in relation to your experience of using them 1 2 3 4 5 very poor neutral good very poor good Accuracy of the information 1 2 3 4 5 Up to date information 1 2 3 4 5 Completeness of information 1 2 3 4 5 Ability to provide 1 2 3 4 5 management support Speed of retrieving information 1 2 3 4 5 on screen Speed of printing out information 1 2 3 4 5 Don t know O Don t know O Don t know O Don t know O Don t know O Don t know O Please look at the following list of attributes of SAMS and indicate whether you thin
6. ase go to question 17 1 4 hours O 5 10 hours O 11 20 hours O 21 30 hours O gt 30 hours O 14 15 16 How happy are you about the quantity and quality of external training you have received QO GO 4 5 with respect to SAMS 1 Quantity of training 1 Quality of training 1 Please mark on these scales the point which you think best describes the balance of the training you received 1 2 3 5 Technical aspects of the system 1 2 3 How to use the system in your job 5 Practical using a system Theoretical without using a system 1 2 3 5 Clerical secretarial Management functions functions 1 2 3 5 Data entry Data retrieval 1 2 3 5 How to print out data 1 2 3 How to interpret and use data 5 How to print out standard reports 1 2 3 How to print out self defined reports 5 How to use standard data searches 1 2 3 How to define own data searches 5 How to manage system use How to manage the process of introducing SAMS Who were the SAMS trainers Please tick all that apply E D staff HKBU SAMS T amp R Unit staff Others please specify 0 0 17 18 19 How many hours of training have you received in total from internal school staff Please tick one box 0 hours O If you choose 0 hours please go to question 19 1 4 hours O 5 10 hours O 11 20 hours O 21 30 hours O gt 30 hours O How happy are you abou
7. iciency Agree O Disagree O Don t know O SAMS was introduced to improve management effectiveness in school Agree O0 Disagree O Don t know O SAMS was introduced to improve administrative effectiveness in school Agree O Disagree Don t know O SAMS was introduced to increase central control by the E D Agree O0 Disagree O0 Don t know O SAMS was introduced to decrease central control by the E D Agree O Disagree O0 Don t know O SAMS was introduced to improve the education of the pupils Agree O Disagree O0 Don t know O SAMS was introduced to improve information flow to from E D Agree O Disagree O0 Don t know O SAMS was introduced to improve statistics for strategic planning by E D Agree O Disagree O0 Don t know O SAMS was introduced to provide better record transfer between school phases Agree O0 Disagree O0 Don t know O Are the goals of introducing SAMS clear to you 1 2 3 4 5 Not at very all clear How clear is it to you by which means and activities these goals can be met 1 2 3 4 5 Not at very all clear Does SAMS provide the information you need 1 2 3 4 5 Not at a little some much very all much To what extend would you like to be able to define the information you want to retrieve 1 2 3 4 5 Not at a little some much very all much 28 29 30 31 32 To what extend does SAMS provide retrieved information in a format which you can easily use 1 2 3
8. k that they are better or worse than your previous system manual or computer 2 1 0 1 2 much worse same better much worse better Data input and storage 2 1 0 1 2 Don t know O Accuracy of the information 2 1 0 1 2 Don t know O Relevance of the information 2 1 0 1 2 Don t know O Up to date information 2 1 0 l 2 Don t know O Completeness of information 2 1 0 1 2 Don t know O Ability to provide information 2 1 0 1 2 Don t know O for management support Speed of retrieving information 2 1 0 1 2 Don t know O on screen Speed of printing out information 2 1 0 2 Don t know O Easily available information 2 1 0 2 Don t know O For the following aspects of your job please indicate whether SAMS is better or worse than your previous system 2 1 0 1 2 much worse same better much worse better Insight into how the 2 1 0 1 2 Don t know O school functions Evaluation of school performance 2 1 0 1 2 Don t know O Utilisation of school resources 2 1 0 1 2 Don t know O Information for curriculum 2 0 2 Don t know O planning Internal communication 2 I 0 2 Don t know O with colleagues Workload 2 1 0 1 2 Don t know O 40 41 42 43 Stress 1 0 1 2 Don t know O Can you mark the following scales with regards to how SAMS has changed your job Mono
9. list Yes O No O Don t know O Class overall score list Yes O No O Don t know O Score statistics list Yes O No O Don t know O Most improved student list Yes O No O Don t know O Student without promotion list Yes O No O Don t know O Vacancy after promotion list Yes O No O Don t know O School and class structure list Yes O No O Don t know O Room detail list Yes O No O Don t know O Class subject load report Teaching load by teachers Teaching load by subject First warning student list Exam result for best subjects Analysis of exam subject results Longitudinal analysis of exam results Yes O No O Other reports not listed above Yes O No O Don t know O Yes O No O Don t know O Yes O No O Don t know O Yes O No O Don t know O Don t know O Yes O No O Don t know O Yes O No O Don t know O Yes O No O Don t know O Yes O No O Don t know O Yes O No O Don t know O Yes O No O Don t know O a Frequency of use rating 123 45 123 45 123 45 T2 34 5 12345 123 45 Rating never every week 2 every month a few times a year once a year 5 51 A Management Information System MIS can provide support for management activities such as storing manipulating and analysing information or finding out specific information before taking decisions The following table contains a list of SAMS modules Please indicate how often you retrieve
10. or not to use SAMS Yes O No O Don t know O 8 Before installation did you expect SAMS to help you in your job Yes O No O Don t know O 9 Have you had any experience of using computers before the introduction of SAMS to the school At home 1 2 3 4 5 none a little some much very much At work 1 2 3 4 5 none a little some much very much 10 Have you personally been using the SAMS directly Use the computer system yourself Yes O for__ mths months already No O If your answer is No to this question then go to question 13 11 Each item on the following list describes one part or feature of the SAMS hardware Rate the performance of each component in terms of your experience of using it in your work QO OO 1 2 3 4 5 Screen 1 2 3 4 5 Keyboard 1 2 3 4 5 Printer 1 2 3 4 5 Back up system 1 2 3 4 5 Network 1 2 3 4 5 12 Can you have a look at this list of features about the SAMS setting office environment and type of furniture WHERE YOU MAKE USE OF THE SYSTEM Can you rate them as before z z 1 2 3 4 5 Desk 1 2 3 4 5 Chairs 1 2 3 4 5 Layout of equipment 1 2 3 4 5 Lighting 1 2 3 4 5 Temperature 1 2 3 4 5 Humidity 1 2 3 4 5 Noise Vibration 1 2 3 4 5 Ventilation 1 2 3 4 TRAINING amp SUPPORT 13 How many hours of training have you received in total from a SAMS trainer external to your school Please tick one box 0 hour O If you choose 0 hour ple
11. ry for each module has been entered into SAMS and how often you use each module Frequency Rating never every week every month a few times a year once a year SAMS module Module installed Data entered Frequency of use rating Wordprocessing English 12345 Wordprocessing Chinese 1234 Housekeeping Yes O No O 2345 Don t know O Don t know O Nn Security Yes O No O 12345 Don t know O Don t know OF School Management Yes O No O 12345 Don t know O Don t know O Student Yes O No O C 12345 Don t know O Don t know O Student Assessment Yes O No O 12345 Don t know O Don t know O Inter year Processing Yes O No O 12345 Don t know O Don t know O Timetabling Yes O No O 12345 Don t know O Don t know O 123 45 the Don t know O Don t know O rth Planning for SMI schools Don t know O Don t know O 2345 Programme Schedule for Yes O No O SMI schools Don t know O Don t know O 2345 p Student Attendance Yes O No O 12345 Don t know O Don t know O 12345 Staff core functions Yes O No O Don t know O Don t know O Communication and Yes O No O Delivery System Don t know O Don t know O 23 45 23 24 25 26 27 Which of the following statements referring to SAMS do you agree disagree with SAMS was introduced to improve school administrative eff
12. t the quantity and quality of internal training you have received with respect to SAMS QO Oo 1 2 3 4 5 Quantity of training 1 2 3 4 Quality of training 1 2 3 4 How happy are you with the ease at which you can get help if you have difficulties with SAMS I don t use SAMS d If you don t use SAMS please go to question 21 l 1 2 3 4 5 Ease within the school 1 2 3 4 5 Ease external to the school 1 2 3 4 5 20 If you have a problem with SAMS how often do you use the following sources of help 1 2 3 4 5 never very rarely often very rarely frequently Work it out myself 1 2 3 4 5 SAMS administrator 1 2 3 4 5 SAMS hot line 1 2 3 4 5 Colleague within school 1 2 3 4 5 Colleague outside school 1 2 3 4 5 User manual guide 1 2 3 4 5 USE OF SAMS 21 Please indicate how many hours a month on average you use SAMS directly use the system yourself and or indirectly through the use of printouts provided to you by other people using the system Directly Indirectly Hours Month Hours Month lt 1 hour lt 1 hour 1 4 hours 1 4 hours 5 10 hours 5 10 hours 11 20 hours 11 20 hours 21 30 hours 21 30 hours gt 30 hours gt 30 hours If you don t use SAMS directly NOR indirectly please go to question 23 22 The following table contains a list of SAMS modules Can you enter whether each module has been installed how much of the data as a necessa
13. tonous 2 1 0 1 2 Don t know O clerical work much more more same less much less Time needed 2 1 0 1 2 Don t know O for duties much more more same less much less Ease of duties 2 1 0 1 2 Don t know O much more more same easier much difficult difficult easier Does SAMS help 2 1 0 1 2 Don t know O dir ectly in your not at all little some much very much job Has SAMS affected 2 1 0 1 2 Don t know O your career much worse same better much opportunites worse better As a result of SAMS the quality of teaching and management in your school has become In Teaching 2 1 0 1 2 Don t know O much worse worse same better much better In Management 2 1 0 1 2 Don t know O much worse worse same better much better Please indicate which of these figures would best illustrate your feelings if SAMS was withdrawn tomorrow and you returned to your old system computer or manual O O GD 1 2 3 4 5 very unhappy unhappy neutral happy very happy Does SAMS do what you expected for the administration of the school YesO 1 Nol 2 Don t know 013 44 Does SAMS do what you expected for the management of the school YesO 1 NoO 2 Don t know 013 45 How motivated are you to work with SAMS now at your school 1 2 3 4 5 Very unmotivated unmotivated neutral motivated very motivated SCHOOL amp SAMS RELATED INFORMATION The following questions are for the principal to answer only 46 School type
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