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        CAREpoint User`s Manual
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1.                      B 6 Quick Guide  6  Cleaning the Fan Filter and Clearing the PM Message                                       CAREpoint User s Manual iv    B 7 Quick Guide  7  Changing Autodial Settings                   sse  B 8 Quick Guide  8  Rebooting the CAREpoint            cc eeessseeeccccceeeesseseecccccesaeeeseseceeeeeesaeeesees  B 9 Quick Guide  9  Shutting Down the CAREDpoint                   esses  B 10 Quick Guide  10  Restarting the CAREpoint User Interface                           seeeeeeeeeeessss  B 11 Quick Guide  11  Installing a Printer    nnne  B 12 Quick Guide  12  Adjusting the Transmit and Receive Levels                                eeeeeesssss  B 13 Quick Guide  13  Shutdown and Restart the Host Program                           sese  B 14 Quick Guide  14  Configuring the ECG Print Send Option                          esses  B 15 Quick Guide  15  Temporarily Removing the D Scribe CD                          esses  B 16 Quick Guide  16  Performing a Manual Backup                       eeeesssseeeeeeeneneeeeeennnnn  B 17 Quick Guide  17  Exporting Data from a Specific Range                      eeeeeeeseeeeeeee  B 18 Quick Guide  18  Shutdown and Restart Log Recorder                              eeeessseeeeeeeeeeeee  B 19 Quick Guide  19  Configuring Network Settings            c ccccccccccsssssseseceeeeeeeaeeeeeeeeceeeeeeaaeeeeees  B 20 Quick Guide  20  Importing Documents into InfoManager                          esses  B 21 Quick Guide  21  E
2.     e Change Password  Administrator Mode Only     e    The Change Password button allows the user to change the  administrator and or user password        Change Password          CAREpoint User s Manual 7 5    LY Tools    Not Available in User Mode  amp  LogRecorder   Admin Mode Siz    CD Advanced   Settings   Tools    Current Database Range   05 24 2007    05 24 2007    g  Repair Database    Merge Database    Split Database    Status   Online Number of connected clients   2                  e Purge Database  Administrator Mode Only     GEL  ey       Purge Database    The Purge Database button will remove the specified months of  call audio  amp  data from the Workstation  This information will be  permanently deleted and cannot be recovered     WARNING  This function should not be performed unless  consent is granted by General Devices     e Repair Database  Administrator Mode Only     we    Repair Database       The Repair Database button allows the user to recover a  previously working database in the event the current database  becomes corrupted  All of the call audio  amp  data will remain  recorded  however some of the data may not be accessible  through the database     WARNING  This function should not be performed unless  consent is granted by General Devices     e Merge Database  Administrator Mode Only     Menge Database       CAREpoint User   s Manual    The Merge Database button allows the user to merge multiple  databases together     WARNING  This function sh
3.    4 2 12 Program  12     Backup Options  L  Backup    CAUTION     Th i itical ion  e 1  Altering these Listas a pe ea acta iue WARNING e These op tions  should NEVER be changed     Backup       Contig File Backup Location F  CAREpaint           Auto Dial File Backup Location F  SCARE points        4 2 13 Program  13     Remote Supervisory Monitor Options  L  Remote Supervisory Monitor Options    Remote Monitor Packet Size   o  byte WARNING  This option should not be changed    unless consent is granted by General Devices   Remote Monitor IP Address        ee  a  Number OF Routers        4 2 14 Program  14     User Interface Options  Q More Button Configuration    Mare Button Configuration W ARNING  These options    Label File Mame Icon Selection  DScibe     CACAREpoint DScribe DScribe  exe  D ACARE   Defaut v  A should Hot be changed unless    NA consent is granted by General     InfoM anager   EAProgram Files Infol anager    iM  exe    InfaManager ico v  e Devices     DLE qb o  This section configures the  buttons that will display  a     __  _  when the    More    button in  Oo   ll   the Launch Panel is pressed     r1 MI    a M   J  ajj         Usage    ie   File Pathe space    lt options gt        CAREpoint User   s Manual 4 12    L  User Application Configuration    User Application Configuration    WARNING    This option should not  be changed unless  consent is granted by  General Devices     Label File Hame    a E EEE SSS    leon Selection             This option con
4.    where  X is the position number     This option configures the Workstation  if any   that this Workstation will synchronize it   s time  to  It should be entered in the format  GDCP   YYYY  YYYY is the other Workstation   s  Serial Number  The CAREpoint can also  synchronize its time to another computer on the  LAN or Internet  if necessary  Refer to B 23  Synchronizing the Time to Another  Workstation for further information     WARNING  This option should NEVER be  changed     Button Text    Line 1 1    Line 2         Number  Digits D through 3    and   will be dialed        comma will delay for one half second   Other characters will be ignored     Move Up Add    Move Down    Remove    This screen allows you to configure the Phone Numbers to use for the CAREpoint   s  Autodial feature  Refer to B 7 Quick Guide  7  Changing Autodial Settings for further    information on editing the Autodial file     CAREpoint User   s Manual       4 6    Autodial   Redial Speed      Slow  9  Normal CO Fast The    Autodial   Redial Speed   allows the user to set the speed  at which the Workstation will  dial  This should be left at  normal unless your phone  system requires something  different  The    Activate this line  before dialing     option  configures a default line to dial  out on when using the Autodial  feature        Activate this line before dialing     LJ Auto Dial File    Auto Dial File WARNING  This option    File Mame   C t   should NEVER be changed    Mate   File name s
5.   Log On as Administrator   e Refer to B 22 Quick Guide  22  Logging In and Out of CAREpoint Mode    9 2 Administrator Log Off  To log off as administrator and return to CAREpoint  user  operation    L  Log Off Administrator mode   e Refer to B 22 Quick Guide  22  Logging In and Out of CAREpoint Mode    9 3   Code Shortcuts    Q CAREpoint User         Codes       Text      Code Function     S     about  22688 Displays about dialog box  Loads program  4 Autodial Numbers of CAREpoint config   autodial  28863425 program   bye  293 Closes the CAREpoint program   caltouch  22586824 Loads touchscreen calibration program   command    2666263 Launches a Command Prompt   config  266344 Loads CAREpoint Config program       CAREpoint User   s Manual 9       cplsystem   4275797836 Launches Control Panel  Windows XP Only     explore  3975673 Launches windows explorer   key  539 Used to clear registration message after running GDInstall exe   lockcd  562523 Locks CD Drive door  Shuts down all apps and logs off user  if in CAREpoint mode  it will   logoff  564633 auto login if Shift not held    om  76 Clears Periodic Maintainance messages   reboot  732668 Shuts down all apps and reboots unit   rconftig  7266344 Launches Host configuration program   record  732673 Records voice message with handset  Loads level adjusting screen  to allow on the fly level adjustments   setlevels  738538357 of T R cards and OPIC   settime  7388463 Launches Date Time Properties   shutdown    74883696 Shuts down
6.   REX Gioco ios dig DD erm RT M P d  7 6 Temporary Removal of the D Scribe CD                   ssesseesessssseeseeeee nennen a  KNIE IMS Uea rata bai ada tater oa aed Dinca tse E EINS  7 8 Exporting a Specific Date Range from the Database               cccecccccccccssseseeeceeeeeeeaeeeeseeeeeeeeeeeaas  TBa abl on     0  018    ee  a8 locks eee ee eM ree ee eee Me E A ene ere te tte  IAO rar DATEN    Section 8 Information Management  Sx IDSSCUIDESECe VIE WE Eonobactoctcuet ity hacia  ae Recast boda en ae Macaca acca ea ve Lied an  Oe ON Sae eect cara astu Lu locatis oe carat te eta docuerunt sca tu anata tod doceas dean aun ened Lai docete ntus  SO Ea RON A 2  aime nee teeta ne weer enna nets Merrett  wince erent trent teat Th vs cuta aT metre nee Ort  iteer reenact   SAEM 2 ll rai   b  Gir emten Werner nrc re a Teer en od Pe ne eee ert ee    Section 9 Administrative Functions   STAM ero LO im  IPAs traitor Lot O e                                          BC OS O AMT                                                              g4  Network Connections ANG Sene Sertan a uM edt deed esu  25 ISermole JACCESS anen a aAa  2 6 Installing Third Party SOMWA E uu euh merito E dase oido A  DT ANU WPS Programs and Set I9 sudes ete rure ropes epa Eodem Sic N obo  OO PASS W OLS e besos mutet ie eie in Rupe Ea E olas d eMe Lon ut o edd eec    Section 10 Maintenance  Test  Service and Warranty  1O  WD bn alate ole ioo eria pene emer rem rr DL cwSuE PER Loto aren rT reer HERD ILLLMLL IN CAD I
7.  Audio      DTMF Code     Telemetry Tone    L  Alarm Type    Alarm Type      Relay Preview     Audible La E     Alarm  wav we      LJ Resource Information       Radio 1  Radio 1    Resource Name        Ch Indicator                                Button Ch Text    Radio 1                This is where you can enter the DTMF Code to be used for  this Resource   Note  This text box can only be edited when   Mute receive until   DTMF  or    Alarm Upon   DTMF  Code  are checked  See below for details     This option will prevent Incoming Audio from being heard  until either a specific DTMF Code is entered  from the  DTMF Code textbox  if    DTMF    is checked or a Telemetry   1400 Hz  Tone if    Telemetry    is checked    This option configures when and if this Resource will alarm   refer to 5 3 Call Alarms   If none of the options are  checked  this Resource will never alarm  If  Incoming  Audio  1s checked  any audio received on this Resource will  trigger the alarm  If    DTMF Code  is checked  the alarm  will trigger only when a specific DTMF Code is entered   from the DTMF Code textbox   If    Telemetry Tone  is  checked  the alarm will trigger when a Telemetry  1400 Hz   Tone is detected  Refer to B 5 Quick Guide  5  Setting a  Resource to Alarm and Changing the Alarm Sound for  further information    This option configures that Relay and Audible output for  the Alarm  Only check the    Relay    box if you have a  Remote Alarm Speaker attached to this CAREpoint as this  optio
8.  D   D D 3 09   D  2 Radoli O71 Radia 208 185 180 10 300 200   4 33 1950    3  Radio   Oo  Radia 208 185 180 10 300 200   4 33 1950    4 Line 1 OS Phone 2R3 BY         20 4 33 0 0    The Resource List displays all of the configured resources for the Workstation     LJ Resource List Controls    These controls allow you to  Add     Delete   and    Edit    the Resource List   Clicking    Edit    will take you into the  Resource Entry window for the selected    Resource     L  ConfigSet Settings    Host ID   GOCP oe  Host   WARNING     These options should    Cache Loc DACarepointCachesHost 0000000000000   NEVER be changed   Network  Component File  CARE point net cfg       CAREpoint User   s Manual 4 15    L  Resource Copier    Resource    Source  Resource      a   Target  Resource    LJ File Controls    File    Current ACF Location  ia 83 800 Users Manual Gems4000 rct    COPY          OPEN PRINT        4 4 2 Resource Entry    Resource Entry  2    Resource Name    Radio 1    Tx Tone 1      1950 Filo    Rack      Tx Tone 2       Radio Control Tones  Channel Tone    v 0    Slot            1         Card Type    This section allows the user to  either copy a Resource Entry to  a new entry or overwrite an  existing entry  The ID numbers  can be selected in the  dropdown menus of both   Source Resource  and    Target  Resource   Select  New  in the     Target Resource  dropdown  menu to create a new entry  based on the    Source  Resource      This section allows the user to    creat
9.  Manual 7 4    L  Settings    The User Mode tab only allows for the viewing of the backup schedule      amp  LogRecorder   User Mode m a X   LogRecorder   Admin Mode m m    CD Advanced   Settings Advanced f Settings   Tools    Show Schedule Set Schedule    Next scheduled backup includes the  data beginning with 05 24 2007    Current backup option   CHIEN     Change Password      Logoff i                Status   Online Number of connected clients   2 Status   Online Number of connected clients   2 l    e Show   Set Schedule    The Show   Set Schedule button allows the user to change the  gii days and times that LogRecorder will perform a backup of the  call audio  amp  data  The backup will begin at the date that the    Set Schedule  previous backup ended     WARNING  This option should not be changed unless consent  is granted by General Devices     e Adjust Date  Administrator Mode Only     The Adjust Date button allows the user to change the starting  ae  date for the next backup  The backup will now begin at this date   Adjust Date       WARNING  This option should not be changed unless consent  is granted by General Devices     e Backup Option  Administrator Mode Only     for backing up data  This can be a CD  a network drive  or no    iC  The Backup Option button allows the user to select the method  backup at all   Refer to section 7 9 Backup Option Settings     Backup Option       WARNING  This option should not be changed unless consent  is granted by General Devices 
10.  Preview          4 2 1 Program  1     Button and Resource Config  L  Button Locations    The location of the Resource buttons can be determined by looking under    Select Button  Location to Configure   The grid of sixteen boxes will contain a    0    if there is a resource  button on the CAREpoint User Interface  An example of the Button Locations and the  resulting CAREpoint User Interface are displayed on the next page  By clicking any of  the sixteen boxes  the information on Program  1 will reflect that Resource   s setup  If  the button does not have a    0    in it  the information on Program  1 will be blank        CAREpoint User   s Manual 4      Select Button Location  To Configure    Ji LJ LJ  L8 JL LJ  SS ee  Sea    L  Resource Type    Type  C3 Unused    1 Ch Radio     or Phone    Multi Ch  O Radio        Video       Maps to     There are four choices for the Resource Type     e Unused     This will configure the CAREpoint User Interface to NOT  display a Resource button    e   Ch Radio or Phone   This will configure a Resource button that  will accommodate a single channel Radio Resource oR a Phone  Resource     e Multi Ch Radio     This will configure a Resource button that will  accommodate a multiple channel  single receiver Radio Resource    e Video     This will configure a Resource button for a Video Resource   This is commonly only used with the e Bridge Telemedicine system     L  Button Icon    Button loon    E   RadicBig gi vi      L  Button Text    But
11.  This is a configurable delay  in seconds  between the time  the Workstation alarms locally and the time it alarms Remotely  This only applies if  a remote alarm speaker is connected     L  Telemetry Tone Volume Reduction    Telemetry Tone Yolume Reduction  Volume Reduction  Reduce Vol il T          ta 15  Set volume to this level  educe Volume while receiving        0  MUTE volume  L telemetry    ta  15  Reduce volume by this amount       This option configures a reduction to the volume of the Selected Speaker if the    Reduce  Volume while receiving telemetry    option is checked and a 1400 Hz ECG 1s detected  The     Volume Reduction    section describes the possible volume changes     L  Default Volume Settings    Default Volume Settings            Default Volume  See bene ue    Yi 1 ta 15  Set volume to this level    0  Last used             Unselect Speaker Volume  0 15             These options configure the Select Speaker and UnSelect Speaker default volumes  The   Default Volume  section describes the possible volume changes     4 2 10 Program  10     Telemetry Options    L  Strips    Strips  Print Grid     Strip Chart Printer   Auto print after  0   seconds of telemetry tone  0 For na auto print      Print For o   seconds  0 Far continuous         CAREpoint User   s Manual 4 10    These options configure the printing of Single Lead Telemetry     Print Grid    will print a grid  onto the Strip Chart Recorder paper background  The    Auto print after X seconds of  tel
12.  all apps and says  now safe to shutdown computer   Unlocks and opens CD drive  may need to press Eject button on   unlockcd  86562523 CD ROM    webupdate   4932873283 Launches WebUpdate service manually    9 4 Network Connections and Settings  L  Connecting to a Network    Connection to the Local Area Network  LAN  is made via the LAN jack  This connection  is a standard 10 100 Base T Ethernet connection     L  Configuring the Network Settings    The network settings can be changed through either administrator mode or CAREpoint  mode  Refer to B 19 Quick Guide  19  Configuring Network Settings for more  information     9 5 Remote Access    L  Remote Access by GD Technical Support    A REMOTE ACCESS MEANS IS A MUST  The recommended remote service  connection method is VPN  however dial up networking  Windows RAS  password  protected  1s also available  This allows GD s Tech Support to check diagnostic logs   up download configuration settings and update software  For institutions that don t allow  dial up connections on a networked device  the modem service can be disabled  may wish  to keep the phone line for fax purposes   For modem fax  dial up   the phone line must be  analog with direct dial in out dial capability  For VPN access  any required security forms  should be sent to GD s Tech Support department  Failure to provide one of these access  methods will greatly limit support capabilities  lengthen repair time and will increase  service plan costs     Refer to the Ne
13.  and must be scheduled at least one  week in advance  On site work will be billed for at the current hourly rate  portal to   portal   travel expenses and materials        CAREpoint User s Manual 10 4    Q Warranty Extensions    Single or multi year warranty extensions are available for purchase  provided the warranty   original or extended  is in effect  In some cases  extended warranties may be available  after the warranty  original or extended  has expired  however penalties may apply   Contact General Devices for more information on extended warranties     10 6 Performance Specifications    Power Requirements                        115 VAC  50 60 Hz  Less than 5 Amps  surge protected   generator UPS backed up   Audio bandwidth                             300 Hz to 3 kHz      3 dB  Speaker output                         euuuss 3 Watts   8 ohm  Radio Control  Line Interface                       External module with RX  amp  TX level adj   TA NVC DLscnndtebis RERBA  20 to  10 dBm into 600 ohms  adjustable  RX sensitivity cesso cea fee Elena  25 dBm  adjustable   Line impedance                    600 Ohm or  gt 5K Ohm balanced  Control tone format              EIA standard radio control tones  650 2050  amp  2175    Note h MEE zac peer amt  2175 Hz notch  Telephone Functions                       DTMF keypad  Call hold  Conf  Redial  Auto dial  Telemetry Features  ECG Demodulator                Phase Locked Loop  PLL   1 4 kHz FC  50 Hz mV  deviation  LCD Display  craniata 
14.  directly on the floor  where it may be  subject to kicks and excessive dust  and lint   Be sure to consider access to CD drive  and strip chart recorder  if equipped      LJ Mounting Punch block    Radio and telephone connections to CAREpoint are made through an M66 type punch  block  which has been provided with the unit  The punch block must be located in an  accessible place in order to permit testing and servicing     Select a mounting location  Leave at lease 6  clearance in all directions     CAUTION  DO NOT locate the punch block where mounting screws may damage    or pierce wiring or plumbing in the wall        CAREpoint User   s Manual 2 2    IMPORTANT  DO NOT locate the punch block where it may be subject to accidental  damage  such as where it may be inadvertently kicked or dislocated or  tampered with     e Hold the block where it will be mounted and mark the mounting bracket hole locations   Opposite corners      e Mount the punch block to the wall or cabinet or fire rated plywood backing  as  required  using two  6 or larger screws and anchors as needed  not provided      L  Attaching Handset  e Select the PTT handset mounting location as either the left or right side of the monitor     NOTE  Handset bracket is preset at the factory for left side mounting   For right side mounting     o Remove the monitor clamp assembly from the cradle assembly using the two ball   knobs  Retain all hardware     o Remove the right angle bracket plate from the handset cradle by 
15.  end of this cable plugs into the connector on the side of the  punch block and the other goes to the connector on the rear of the OPE  or Expansion  Module   Be sure to fasten the Velcro straps to prevent the connectors from coming loose   Longer cables or male female extension cables can be used as necessary     NOTE  When an Expansion Module is used  the 25 pair connector on the OPE is not used   and is left empty     2 7 OPE  PC  Connections    Connections to the OPE are made at the connectors on the rear of the unit  The PC module  connections are located behind a removable cover  A label on the connector cover shows the  connector arrangement and labels     Before making connections to the OPE  place all the workstation peripherals  Monitor  KB   Mouse  Speakers  etc  in their use locations and routing the cables towards the OPE  Neaten  the cabling and utilize the provided split loom wherever possible     LJ Extension Cables    For most installations the provided extension cable set will be required for sufficient  length  Connect the PC end of the extension cable set to the PC Module first and secure  with the built in strain relief clamps  see below   may be factory installed   Connect the  other end to the monitor and peripherals  KB  Mouse  Speakers  etc   Secure PS2  connections with tubing  amp  cable ties to prevent disconnects     LJ Touch screen Monitor    The cables from the touch screen monitor are bundled together within a corrugated jacket  and connect to 
16.  for providing labor for installation of updates     Q Items Not Covered by Warranty    On site maintenance or service labor is not included with the standard warranty  Such on   site work must be provided by the customer or their agent  unless prior contractual  arrangements have been made with the factory     The customer is responsible for shipping exchange items back to the factory within an  allotted time period     General Devices or its agents are not responsible for any problems related to non General  Devices supplied equipment as well as connections to unauthorized equipment     Defects resulting from mishandling  misuse  unauthorized modification  improper  maintenance  improper site preparation or maintenance  improper power source  lightning  strikes or other natural disaster  fire  water damage  etc   are not covered by this warranty     Periodic maintenance  testing and inspections are not provided for under warranty     Q Other Warranty Terms and Conditions    No other party is authorized to make any other warranty  or to assume any liability for  General Devices    products  No other warranty  either expressed or implied  will be  recognized     Q Non Warranty Service    Non Warranty service 1s provided by General Devices at its current hourly rate  contact  factory for current service rates   Work performed on factory premises 1s billed for actual  bench time and materials  plus shipping and handling     Factory on site service may be available in some areas
17.  it will be mounted and mark the mounting bracket hole  locations     e Mount the speaker bracket using two  6  or larger  screws  Use wall anchors as  needed  not provided      2 5 AC Power Connections    L  Uninterruptible Power Supply  UPS     Power is provided to CAREpoint  OPE  monitor  speakers  and expansion modules  if  any   from a UPS  The UPS is equipped with multiple outputs     CAUTION  Be sure to use only the battery back up outlets on the ups for the OPE   monitor and expansion elements  Do not use the surge protected  outlets for these as these are not connected to the battery back up    systems and provide no protection against power loss     The UPS is intended to provide 115 VAC for brief  less than 15 minutes  periods to  prevent unexpected shutdowns of CAREpoint     e UPS Battery Connection    Follow the manufacturers instructions included with the UPS for connecting the  battery terminals     NOTE  UP S   s rely on internal batteries and require regular maintenance     be sure to notify  the appropriate service organization in your hospital of the need to regularly test  and service this component     e Connect the UPS power cord to a Generator Backed Up AC Outlet and set power  switch to the ON position so that the battery begins charging     IMPORTANT  All CAREpoint elements  UPS  speaker  etc   MUST be connected to  the hospital emergency power system  generator back up  to ensure  continued operation in the event of power failure     Q Line  Power  C
18.  lead ECG transmissions received over a Resource    L  Data Paths    Log Cache Directory       DACAREpointCacheNworkstation   WARNING  These  options should NEVER    Path to DSeribe Database     D ACARE pointLogs CARE point  gdb   be changed              4 2 9 Program  9     Volume Options    LJ Alarm Volume Schedule    Alarm Volume Schedule                Start Time Alarm Type Local Alarm V alume Remote Alarm Yolume Remote Alarm Delay  0 00 Fined 10 10 0       Start Time Alarm Type     em    Orea Ot seaaing  Local Alarm Volume  1 15      1 n  Add Entry    2     Remote Alarm V alume  1 15     1 z  o       Remote Alarm Delay  sec     This area allows the user to configure the Alarm Volume Schedule  Refer to B 4 Quick  Guide  4  Adjusting Alarm Volume Schedule for instructions on how to edit this section         CAREpoint User   s Manual 4 9    e Start Time     This is the time the Alarm Entry will begin  Note  It will end at the  beginning of the next entry   s Start Time     e Alarm Type        Fixed    will keep the alarm volume constant  while    Escalating    can  be configured to start at a lower volume and slowly climb to a higher volume     e Local Alarm Volume   This is the level of the alarm volume  1 being the lowest and  15 being the highest  that 1s heard out of the Select Speaker     e Remote Alarm Volume   This is the level of the alarm volume  1 being the lowest  and 15 being the highest  that is heard out of the Remote Alarm Speaker     e Remote Alarm Delay    
19.  of software for the card in    n the Rack and Slot number listed above   i     393 i        LJ Tx Tone 1  Tx Tone 1 The TX Tone 1 1s the tone that will be sent out on this Resource s line  while transmitting  If this is set to any value besides 0  the tone being  l s 5 M sent out will be preceded by a 2175 Hz High Level Guard Tone and  1950 w   P y E  L   followed by a 2175 Hz Low Level Guard Tone for the length of the  time the PTT is pressed  If set to 0  no tones will be sent out   LJ Tx Tone 2  Tx Tone 2 The TX Tone 2 1s the tone that will be sent out on this Resource   s line  while transmitting  This tone is sent out immediately following TX  n di Tone 1 and before the 2175 Hz Low Level Guard Tone  This 1s    L               usually set to 0 and is only used for certain types or radios       CAREpoint User s Manual 4 17    LJ Channel Tone    Channel Tone The Channel Tone is the tone that will be sent out on this Resource   s    line when switching to this particular channel  Multi Channel  T    yt configuration only      LJ Monitor Button    Monitor Button  In  Mon c5Q  Out      2050 v 0 v  LJ Aux Button 1    Hux BukFan 1  In CE      xw x  L  Aux Button 2     amp ux Bukban z  In CE    o mh   w    LJ Auto Hangup Timeout    The Monitor button controls the tone that that will be  sent out on this Resource   s line when the Monitor  button is pressed    In    and released    Out        Auxiliary Button   controls the tone that that will be  sent out on this Resource   s li
20.  s Manual 9 3    Section 10 Maintenance  Test   Service and Warranty    This section describes the maintenance  test  service and warranty aspects of the CAREpoint  workstation     10 1 Maintenance  The CAREpoint requires no special maintenance other than periodic maintenance and general  cleaning   LJ Periodic Maintenance  PM     Periodic maintenance is important to help prevent and identify possible performance and  operational discrepancies  Periodic maintenance reminders can be set up in the  CAREpoint WS configuration  see Section 4      e The following periodic maintenance should be performed at least every 90 days     o Remove and clean the OPE  and Expansion Module if equipped  fan filter located  on the rear panel     e The following periodic maintenance should be performed at least once a year     o Inspect all elements of the system  handset  monitor  keyboard  mouse  OPE  etc    for physical damage or wear  Replace correct as necessary     o Inspect connecting cables for fraying  cuts or damage  replace as necessary   o Clean the monitor and enclosure as described below   o Test the UPS battery  replace if low or weak   o Perform functional testing for each communications resource  radio or telephone  line    L  Cleaning   e The enclosure may be cleaned with a mild cleansing agent such as Windex    e DO NOT use any abrasive cleaning agents  such as scouring powder    e DO NOT apply excessive liquid near openings where seepage may damage internal  components    10 
21.  sinus rhythm  Age  40 Sex M   GT GTC 0 412s 0 412s   P QRS T Axes 74520772     I a V1    x1 0 05 40Hz 25mm sec Filter ON    View Print   Noise  Single Lead Send Filter     Select    Unselect   Vol Vol    A E    h   h   GENERAL  DEVICES    1 EP    aes Transmit    Alert Hangup CAREpoint        5 Start  2 HOST    T  CAREpoint    LogRecorder    Email Fax    Figure 6 2  12 Lead ECG Screen       CAREpoint User   s Manual 6 1    6 1 Telemetry Controls and Indicators    The Single and 12 Lead ECG Screens are invoked by the    ECG    button on the main   communications  screen     The row of buttons below the ECG trace area contain the ECG controls  consisting of     L  View Single Lead    View    Single Lead       LJ View 12 Lead    View  12 Lead       L  Print   Send       Q Heart Rate    Heart Rate  BPM        L  Noise Filter    Noise    Filter       CAREpoint User   s Manual    If the 12 Lead screen is currently displayed  this button will switch to  the Single Lead screen     If the Single Lead screen is currently displayed  this button will  switch to the 12 Lead screen     This button will print to the default printer or  if the Workstation is  configured for multiple printing sending methods  it will display a list  of printing sending options  Refer to B 14 Quick Guide  14   Configuring the ECG Print Send Option      This window displays the Heart Rate during a Single Lead  transmission and identifies the ECG source when receiving a  Rosetta 12 Lead Transmission     This but
22.  that the user should be aware of to prevent improper    operation     Q CAUTIONS     Before operation  read entire manual   This device is to be used by authorized personnel only     This device requires periodic maintenance to assure proper operation  Refer to Section  10 for maintenance information     Should the device appear to perform improperly  refer to Section 10 for test and  servicing information     Do not connect or operate this device in any manner other than that specified within  this manual or any of the addendums included with this manual     Operator Position Electronics  OPE  MUST be connected to an Uninterruptible Power  Supply  UPS  and MUST be connected to Emergency Power     Before operation  check to insure that information is reliably transmitted over the  communications system you are using     Q WARNINGS     GENERAL DEVICES AND ITS AGENTS ARE NOT RESPONSIBLE FOR ANY DAMAGE OR    Possible explosion hazard if used in the presence of flammable anesthetics or gases     Do not immerse in water or other fluids  Do not allow water or fluids to enter case     CONSEQUENCES RESULTING FROM IMPROPER OR UNAUTHORIZED USE OF THIS    PRODUCT        CAREpoint User s Manual 1 1    1 2 Description    The General Devices CAREpoint EMS workstation provides an integrated    systems   approach    to the management of Emergency Medical Services  EMS  activities in the  Emergency Department  CAREpoint provides hospital based care providers with a compact   multi function  
23.  use for transmitting  This is    Radio 1   typically matches the Resource Name  unless there is a common    transmitter setup     LJ RX Resource Name    Ra Resouce Name The TX Resource Name is the Resource Name for the Line     Card that this Resource will use for receiving  This is typically    Radio 1 matches the Resource Name     LJ Line Levels       Line Levels These are the settings for Line Levels of the    FA E eee   tones and audio for this Resource  Refer to   208       185   4 6 Line Level Setting for more  SSS Ar esmmm information     L  Busy Groups    Busy Groups    This feature is currently disabled        CAREpoint User s Manual 4 19    L  UnAvailable Groups    LIn amp vailable Groups  This feature is currently disabled   LJ Controls    The    OK    button will save all of the changes while the  Cancel  button  will discard all changes        Cancel    4 5 Applying Workstation Configuration Changes    If any changes are made using the ConfigSet window as described above  the Communications  Resource Configuration file needs to be reloaded by closing and restarting the Host Program     LJ Closing and Restarting the Host Program    Refer to B 13 Quick Guide  13  Shutdown and Restart the Host Program    4 6 Line Level Setting    4 6 1 Standard Digital Pot Level Settings    L  Radio  RTL  Resource  Beim 20   46   30   5   3   9   9    a0  oo a a LLL LLL LLL   Radio TX   Pad   Pad   25   100   154   185   208   223   237       l1 A ICI I   L   L S    Q Phone  STL  R
24. 17  diagonal  touch screen  DOR DUDEN 40 mm  Front loading thermal array  with full annotation  Heart Rate Meter                  30 to 200 bpm  10  of heart rate      5 bpm  Storage Temperature                        30 TO  60   C  Operating Temperature                   0 TO  40   C  Storage Humidity                             20 80  wet bulb  Operating Humidity                         30 70  wet bulb    CAREpoint User s Manual 10 5    Appendix A Reference Drawings and Figures    A 1 CAREpoint Workstation Components    Note  The pictures in this section are not necessarily to scale     Cable Extension Kit    Chassis Cart       Chassis Feet           1    iM sr  LI         UN     4  FAAS YT         TTEN   Ar Kai m oa   spos ST AA    Lee  ag                   CAREpoint User s Manual    Desktop Speakers Expansion Module Chassis       Expansion Punch Block       Gooseneck Mic Handset             CAREpoint User   s Manual A 2    Keyboard Keyboard Garage       MC3000 Interface Medical Line Cord       CAREpoint EMS Workstation  MC3000 Interface   Must tet MC3000 psrpers Z1  22  54 te postion H   LINE CARE TO MC3000  TO DJB point Audio Data    se           Q M       s m  p     P _    p             Monitor    CAREpoint g          CAREpoint User   s Manual A 3    Mouse           y en   Lm    nye  i      J    Y  r         P  E    SA         ae     E   Jide 1     m S Ff      Ej  eoe NS   I       goy  XS P   A ftu an    Non Medical Line Cord       OPE Chassis       CAREpoint User   s M
25. 2 Software Updates    Software updates will be released as they become available  to customers with CAREpoint  workstations that are covered under a valid factory warranty  original or extended   These  updates may include improvements as well as new features  Specific installation instructions  will be provided with the update CD        CAREpoint User s Manual 10 1    NOTE  It is recommended that ALL updates provided be installed in a timely fashion to  insure optimal performance and to minimize the need for service     LJ Software updates may be installed via   e Modem dial up or VPN  where possible  during a service or tech support call or  e Issued Update CDs    o Update CDs and installation instructions are shipped to the customer designated  contact person s   E mail notification will be sent to the designated contact s    Call the General Devices    Sales department to update the contact list as needed     o Typical update installation requires minimal computer expertise  generally not more  than 1s needed for normal windows operations  opening files  closing files  etc       o Once the update has been installed  a    Call General Devices to register update      message will appear on the workstation  This registration must be done so the  factory has a complete  up to date record of the software versions on your  Workstation  THIS IS ESSENTIAL IN THE EVENT SERVICE IS NEEDED  A  Registration Key code will be provided at that time  which when entered  will  remove the m
26. A v      Note  A network drive must be mapped in order to select this option  It is also  recommended that your IT department create a batch file that will  continuously map this drive at each startup     o If you select    9 No backup    Note  This option will configure LogRecorder to NOT backup any call audio or  data        CAREpoint User s Manual 7 9    OK  5  Once you have made your selection  click to close the    Backup    Options    dialog and save the changes     6  To apply the changes  you must close and restart LogRecorder  Refer to B 18 Quick  Guide  18  Shutdown and Restart Log Recorder      7 10 Purging Data    The LogRecorder program can perform the function of purging  deleting  audio  amp  call data  from the database     WARNING  This function should not be performed unless consent is granted by General  Devices     L  Purging the Database    1  Log on to LogRecorder  Refer to 7 2 LogRecorder     Logon Logoff  with the  Administrator password     2  Go to the    Tools    tab     zA       3  Click ae UIE OSE to open the    Purge Database  dialog     Purge Database    Choose a month and year  All data prior to the month  inclusive  will  be deleted from the current working database       March 2007                The size of the database up to this month inclusive     T833 9 MB with 80856 audio wav files       4  Select the month from the drop down menu     Note  The month you select will also be deleted  In the case above  all of the call  audio  amp  data p
27. EE  4 3 Applying the WorkStation Configuration Settings             sseoeeeesssssssseerrsssssssscerrssssssssserersssssssees  4 4 Communications Resource Configuration Settings                  eese eene  4 5 Applying the Communications Resource Configuration Settings             ccccccccccccsssseeeseeeeeeeeeees  A Cy Me TeV ers inii  4 Ll SACKING  up INCSIOMNG  SeMS Gusiotiengasse A A E  AS WADUOWS OS ULIBPS soorcactonen raise acie elo wale  as sebiccnditiad adole bl alan ans  dunuansailed aset valet Und ass  D enata furi    Section 5 Communications Operation   5 1 Communications Controls and Indicators                          eese nennen eee nnns  32 TAC ANG P N         STA GU TRE VR NETTO A E E EA TEE E A E E  54 Conterencimme and Palen cessi a eed eut aps aud eta    Section 6 Telemetry Operation  Option    o  T1 Telemetry Controls and  Indie Aton 25i toin Rd oto toda eod ook eL ia Bore RE HH S EUER EDU RN RO ds  6 2 Primos and  Sending E CI arrani a N tette Du fetum vb tubo edes cU metu bu etaim rau  0 9 SI DAC Bart IC GO POISDo obse ei ioe ovp ERO uU estos uU E TEE mu hd        CAREpoint User s Manual ii    Section 7 D Scribe LogRecorder  Option    dA GENE al O ALON e ai itio cuo ie oa ida cE veles E ease tena htaestaean laid   EOS TOS RECOLASH   Doro QU oO T T OU T TU T TM  Jo Loslsecorder Controls and  ndicatOPs 15 2  2   Eri oro E Se E bote A  7 4 LogRecorder Startup and Shutdown              ccccccccsssssssseccecceceeessseecceeeeesaasesseeeeeeseessaeaeseeeeeeeeeeqags
28. Hang up button hangs up  disconnects  a Resource line  The  key requires TWO successive presses  The double press is intended to avert  unintentional hang up caused by accidental key presses     e Transmit Status Bar  The Transmit Status Bar displays when the PTT switch is  pressed and the system 1s transmitting     e Alert Legend  The Alert legend displays to indicate the presence of a field  medic   activated alert call     e Active Communications Means Indicator  The currently active communications  means  1 e   Med Channel  Phone  Line 1  etc   is indicted by text that appears in this    grouping        CAREpoint User   s Manual 5 2    5 2 Handling Calls  5 2 1 Call Status Indicators  e Gray     The Resource is inactive and waiting for an incoming call     e Green  Flashing      The Resource has detected an incoming call and its audio will be  heard over the UnSelected speaker  Radio Resource only     e Green  Solid      The Resource is patch and its audio will be heard over the Selected  Speaker and through the Handset     e Red  Flashing      The Resource has been triggered to alarm by an incoming call  a  telemetry tone  or a DTMF code  The Alarm Tone and the incoming audio will be  heard over the UnSelected speaker  Radio Resource only     e Red  Solid    The Resource is currently unavailable for use    e Yellow     The Resource is currently on Hold  The Resource will not be able to transmit  audio and its receive audio will be heard over the Unselect Speaker     e Bl
29. REpoint       3 6 Windows Operation    The CAREpoint has a separate user account that functions as a normal Windows session   The Administrator mode can be used to install any Third Party software  It is important to  note that this mode will not automatically start the CAREpoint software     Q Log On as Administrator    Refer to 9 1 Administrator Log On Off     3 7 Reboot  amp  Shutdown  Q Rebooting the CAREpoint  Refer to B 8 Quick Guide  8  Rebooting the CAREpoint   L  Turning off the CAREpoint    Refer to B 9 Quick Guide  9  Shutting Down the CAREpoint        CAREpoint User s Manual 3 4    LJ Log On as CAREpoint    Refer to 3 3 CAREpoint Log On    3 8 Getting Help  LJ Built In Help File    At anytime during operation  the user can access the Help File by pressing the  Help   button located on the Launch Panel    Help Divert       Q The    ir    Button    The user can also access context sensitive help for any message that appears on the screen  in the Status Panel  Pressing the    1    button next to the message will display information on  how to address the message and remove it from the Status Panel     Call to General Devices Register Update  Version Code  10 01    Click the    TY button for further details  MSG  REGUO1       3 9 Other Third Party Software  L  Installation of Third Party Software    Refer to 9 6 Installing Third Party Software        CAREpoint User s Manual 3 5    Section 4 Configuration Settings    4 1 General Information    This section contains con
30. S P RIED ep rere rie enn roete Tener  10 2  S0 50 are  WC AUS S esas sus oesietuesvedoetubedi lected enero saturn i ached leche idco deant een dastutedi iie N  10 5 Tesine and Trouble ShOOBTIO vaccis etel erue E  IO  d  Service and RCI AUN oers Daca iene vate a Poland en a eot Dol aoa Led to doubled Ud ios  IOS W anan POI qtue RU iaot mS tcu Ir S LN ud tae Pretec Tair IRL LEN Retr eat rent Tare erent ec errr  10 6  PeriOrmance Speci iCall ONG eck sawin dius ness anctor a a anviedseassazasuaedendeseaseen    Appendix    Appendix A Reference Drawings and Figures  A   CAREpoint Workstation Components                             eseeeeeessesseeeeeeeenernm eene  A 2 Cable Routing Through Strain Relief                                   eesssseeeseeeeeeeee  A 3 OPE Enclosure  Multiple Views                   cccccccccssssssseeccceeeccaeeeseeeccceeeesaaseeseeeeceseessaaeseeeeeess  A 4 PC Module Connector Panel Layout                              eeessseeeeeeeseeeeeee nnne    Appendix B Quick Reference Guides  bd Omck Guide tI General InfOrtmallOD ssi eoe r ol eoi idecd tuo oe aieo den ve idis  B 2 Quick Guide  2  Changing the D Scribe CD       ssnnsnssessseeeersssssssescreessssssseceressssssseceeessssssseceeeos  D    Ouick Onde Sene the CLOCK assecutus A mam Doa utr RUE eda wes icd pe Pon EE  B 4 Quick Guide  4  Adjusting Alarm Volume Schedulle                ccccccccccsscccceecceaeeeeseeeceeeeeeaaeeeeees  B 5 Quick Guide  5  Setting a Resource to Alarm and Changing the Alarm Sound   
31. USER   S MANUAL    N TM  CAREpoint  EMS Workstation    GENERAL  DEVICES       IMPORTANT    Federal  USA  law restricts portions of this device to sale by or on the order of a physician     This instrument is to be used by authorized personnel only     Responsibility for Information    It is the customer s responsibility to ensure that the appropriate personnel within their  organization have access to this manual  including the safety information provided in Section 1     General Devices CAREpoint  D Scribe  InfoManager  Rosetta Lt   1000 River St  Rosetta Rx  GEMS GEMSCOM and e Bridge are  Ridgefield  NJ 07657 trademarks of General Devices    Phone   201  313 7075 LIFEPAK is a registered trademark of Medtronic  Fax   201  313 5671 Physio Control Corporation    Internet  www general devices com Specifications subject to change without notice     OJanuary 2003 General Devices   DOC 1838002 Rev C    CAREpoint User s Manual ii    Table of Contents    Section 1 General Information  LS AT UY TOROTER AL ON Seiacazetirrecas tt dd esas auod d Debit dtd  tre redi e cose SO de aed ridic nA RO LI P thee aed Adasen tots  12 DS SCI OU lara drertis sesto dta a A  I  CHOSE Op JL HIN paca tc eet eck elder E E dec taa Dato meee heat E eset    d  ADpIcabiity ssanoca o dto Sido di Sete adapt edle taa ter erence ee ares recente Cab dudit oe nat rere renee et terre    Section 2 Setup and Installation   2D P  stilotron Regu reme HUS use Subasidutideuse a crebol dead a a Adasen t teat  2 2 Dresnsta
32. al settings and tools  Only the system administrator should have this password     7 2 LogRecorder     Logon Logoff  LY Logon to LogRecorder  To use the LogRecorder features you must logon with the correct password as follows   To logon to the User Mode   logrecorder    To logon to the Administrator Mode  admin        amp  LogRecorder    e Press the button on the task bar at the bottom of the screen     e The LogRecorder logon window will appear     DScribe   LogRecorder    The LagRecorder program is used to backup and  maintain the database used by CARE point    Password                  e From the keyboard  enter the appropriate password  then press LJ  Once  the password is accepted  you will be logged into the LogRecorder and uu access to  its features  The following are the first screens to display when you log into each  mode  The title bar also displays which mode you are logged into     User Mode Administrator Mode   amp  LogRecorder   User Mode E   m   amp  LogRecorder   Admin Mode m a ES    CD     Advanced   Settings CD   Advanced  Settings   Tools    Free CD Space 662 MB    9496 free   Set Schedule    Contains data   05 16 07 thru 05 16 07 i Next scheduled backup includes the    data beginning with 05 24 2007       Current backup option   te     Backup Option    Change Password         Logoff j       Status   Online Number of connected clients   2 Status   Online Number of connected clients   2       CAREpoint User s Manual 7 2    Q Logoff of LogRecorder    When do
33. anual    Network Switch    v CISCO    Trade Up Program       Non Medical UPS          7 coe oon        C3 Samer  echas    Sane Priem               owners G Dorpe feierte nnl    OPIC          LI     gt   ETET         SMU  beeeeebeaecine    B sii    d  SHLD  ereeeeeeeaate          A 4    Remote Alarm Interface Cables    Printer       CAREpoint  p    REMOTE ALAXM INTERFACE v  SS                  I ERE HellalPro             ipat rane  Iro Aaa Uwe vou Q   i mme    4 www Jameco com O  n And Vyr Post Dorv 1A 2   a euy vein eee a a Q     i Wi P      nne  P  wa           p        CAREpoint         CAREpoint User s Manual A 5    RTL Card STL Card    iS    are    Viii See UL eUEN ded b ecd c  TTT    YS xh  gt  ten        L4       2 099 idis Add    bereese Rra    i     Pa berivesiole         SPEI    dt 11699 d sand lass  eee     4074  Otesrcwee     p e  wove  M   ptu     E Ma HE um    Cheese piet       UPS Bracket          CAREpoint User   s Manual    A 2 Cable Routing Through Strain Relief    e The cables should be routing through the provided Strain Relief and then secured in  place by tightening the screws     PL       e The provided Connector Panel Cover should then be put in place over these  connections          CAREpoint User   s Manual A 7    A 3 OPE Enclosure  Multiple Views     This is four different views of the CAREpoint Chassis    Rear  Connect Panel Cover Removed       Rear  Connect Panel Cover Attached             CAREpoint User   s Manual    Front          A 8    A 4 PC M
34. be  retrievable from the CAREpoint Workstation  the hospital network  including medical  records and the medical library   or the Internet  All information is user supplied or user  defined  For more information  refer to the InfoManager User   s manual     e  P 12  LIFEPAK 12 monitor defibrillator manufactured by Medtronic Physio Control  corporation of Redmond Washington  USA     e Operator Position Electronics  OPE   The Operator Position Electronics is the    box    that  all peripheral elements  monitor  keyboard  mouse  modem lines  telecom block  etc    connect to  The OPE is normally located near the monitor  The OPE contains  CAREpoint   s PC Module  see below  as well as the system power supply and  up to  five  communications interface cards     e PC Module  The PC Module is the    computer    section of the Operator Position  Enclosure  It contains CAREpoint   s computer elements  motherboard  drives  interface  cards  etc    Designed to be removable in the field  the PC module is replaceable as a  single unit     e Rosetta  General Devices    system for sending and receiving high quality 12 lead ECGs  over voice grade communications means  The CAREpoint EMS Workstation  with  telemetry option  includes a built in Rosetta receiving means  For more information  see  Section 6 Telemetry Option     e Touch Screen Monitor  A flat screen monitor with integral    on screen    touch controls   The touch screens permit simplified operation by minimizing the need for a key
35. board   mouse or other pointing device  Touch screen operation is limited in resolution  finger  size  and may not be practical for small on screen controls from non CAREpoint  programs     1 4 Applicability    This manual describes many CAREpoint features and functions  Some of these features or  functions may be optional and may not be provided or compatible with all models or versions     CAREpoint User   s Manual 1 3    Section 2 Setup and Installation    This section contains information for setup and installation of the CAREpoint EMS Workstation     Refer to connection  installation  drawings that have been provided with the equipment for  installation specific connections  Contact your representative or the factory should drawings not  be available     IMPORTANT  Do not attempt CAREpoint installation without installation   connection  drawings     2 1 Installation Requirements    Refer to the CAREpoint EMS Workstation Installation Requirements  document 1838009x   for information on required site preparation  Links to this document can be found on the  General Devices Support Page at support general devices com  located under CAREpoint   User Documents   Unless specified otherwise  requirements listed are for GD supplied  equipment only  It is the responsibility of the customer to insure that all installation  requirements are met and all work is completed prior to GD installation and in accordance  with the agreed upon project schedule     2 2 Pre Installation Checkli
36. d   e The CD is bad or corrupted   e Note  The Change CD utility    closes    the CD recording session to protect the data  and therefore the CD will not be able to be recorded on again  If the CD only needs to  be removed temporarily to access another CD  refer to 7 6 Temporary Removal of  the D Scribe CD    LJ Changing CD Instructions   Refer to B 2 Quick Guide  2  Changing the D Scribe CD        CAREpoint User   s Manual 7 7    7 6 Temporary Removal of the D Scribe CD    For temporary removal of the D Scribe CD  to install other software or perform PC  maintenance  DO NOT follow the change CD instructions  as it will close the CD recording  session and therefore the CD cannot be recorded on again     Refer to B 15 Quick Guide  15  Temporarily Removing the D Scribe CD     Refer to 9 6 Installing Third Party Software for more information on installing third party  software     7 7 Manual Back Up    The LogRecorder program automatically performs a backup of call audio  amp  data based on a  configurable schedule  However  the need to perform a manual backup of the call audio  amp   data may arise     L  Performing a Manual Backup    Refer to B 17 Quick Guide  16  Performing a Manual Backup     7 8 Exporting a Specific Date Range from the Database    The LogRecorder program can perform the function of backing up data from any date range  within the current database  This function is useful if a CD becomes damaged or if you would  like to provide a supervisor with only a certai
37. e a  New  file   Open  an  existing file   Print  the current  configuration     Save    the file   and  Exit  the program   Note    Save  and    Exit    may only  appear depending on how the  configuration screen Was  launched     Firmware Version     Rado All Si  ss g    Monitor Button    In  Mon CSQ   2050 vo          Aux Button 1  n Out    Auto Hangup Timeout  180 sec    Incoming Call Timeout    TX Resource Name    Radio 1    Busy Groups    Unavailable Groups       CAREpoint User   s Manual    wv    Guard Tone Trailer    200  mSec    Incoming Call Delay    300 imSec    RX Resouce Name    Radio 1    Aux Button 2  n Out    wv D          Half Duplex  Patch UnSel  Max 20     Recorder Beep Interval    Line Levels  TX    185    Cancel       4 16    LJ Resource Name    Resource Mame This 1s the name of the Resource  The Resource Name needs to    E   match the Resource Name set in the WSConfig cfg file using  ieee CAREpoint Config   Refer to Section 4 2 1 Resource   Information   L  Rack    Rack   This is the number of the Rack that this Resource   s Card is located in  If  n m       the card is located in the OPE  this will be set to Q    wr  Q Slot    Slot x This is the number of the Slot that this Resource s Card is located in   jos  L  Card Type  Card Type This 1s the type of card that this Resource 1s configured to use  It can be         Badia v either a Radio  Phone  Console  Opic  or Voice Card     LJ Firmware Version    Firmware Version The Firmware Version is the version
38. e provided either a modem  dial up or alternatively a VPN  network  connection to the CAREpoint  workstation  Failure to provide this connection will result in delays in  servicing and updating     Attach the telephone line to the Fax Modem as follows   e Telephone line   PHONE IN  RJ11   e  Optional  Shared  parallel  telephone line connection   PHONE OUT  RJ11     NOTE  The PHONE OUT jack is a parallel connection to the PHONE IN jack and is not  switched     LJ Network    Connection to the Local Area Network  LAN  is made via the LAN jack  This connection  is a standard 10 100 Base T Ethernet connection     e Network     LAN  RJ 45     IMPORTANT  A Static  or fixed  IP address must be provided for this connection to  ensure proper operation        CAREpoint User s Manual 2 7    LJ Remote Alarm    The remote alarm features provide both an audio  line out  and a Form C relay closure   Connections to the Remote Alarm features are as follows     e Remote Alarm Speaker  line out    REMOTE ALARM  3 5mm Mono   e Remote Alarm relay   ALARM RELAY 1  3 5mm Stereo   IMPORTANT  The remote alarm relay contacts are intended for low voltage  low  current switching  and are rated at 1 A max  For switching higher    power circuits  use the alarm relay to control an external power relay   remote alarm relay kit option      LJ Printer    A standard Parallel Port printer jack is provided for connection to a local printer   e Local printer  parallel    PRINTER  DB 25 female     LJ Handset    A 
39. easy to use and fully integrated system for     e management of voice and data communication on all commonly used communications  means  documenting call activity for medical  QA and legal purposes    e communications interoperability via a built in communications switch    e receiving  displaying  documenting  archiving and printing single and 12 lead ECG  telemetry    e forwarding of 12 lead ECG telemetry through built in Email  amp  Fax software components    e fast  simplified access to a wide variety of text and graphic information used to support  out of hospital care such as protocols  drug lists and hazmat information    e apractical means of completing electronic forms for data gathering  QA or record keeping  purposes    e a convenient way to display information available from other Windows based software  applications  such as ED Status and Patient Tracking      In addition  the CAREpoint EMS Workstation provides a powerful open architecture platform  to support newly emerging technologies  such as receiving and displaying images from the  field and telemedicine related tasks  The CAREpoint is the one of the building blocks for the  e Bridge EMS Telemedicine System     1 3 Glossary of Terms    e Administrative Functions  Various activities related to maintenance tasks  servicing user   supplied system information  storing telephone numbers  amp  material for InfoManager   installing software updates  amp  third party applications  etc  Depending upon the task and  
40. ed to as LogRecorder from here on   which runs on the  CAREpoint workstation for logging  recording calls and information  and managing the  database and backups  and    L  D Scribe Reviewer  referred to as D Scribe from here on   which can be run at the  CAREpoint workstation as well as at other compatible PC s for reviewing the database of  and information     Note  In order to run D Scribe desktop software on a remote PC  the PC must be multi media   sound card speakers  equipped and have Windows 98 or newer operating system  A network  connection  and related access settings are required to assess D Scribe information on the  CAREpoint workstation from a remote PC     Logged voice and data is stored on the internal hard drive and is backed up at scheduled  intervals onto a CD for archiving  Another backup option is to utilize a shared network drive  on the hospital system for back up   Note  This requires a network connection  and related  access settings      In order to protect the logged information and settings  both D Scribe and LogRecorder can be  set for password protected access or user authentication  LogRecorder is set for password  protection by default        CAREpoint User s Manual 7 1    LogRecorder has two different modes  User and Administrator  The User mode is locked  down and cannot perform all of the functions that LogRecorder has to offer  This is the mode  that all users should be trained to logon to  The Administrator mode allows access to  addition
41. emetry tone  can be configured to start printing Single Lead Telemetry after a specific  number of seconds  If    0    is entered for this option  Single Leads will not auto print  The   Print for X seconds  option sets the number of seconds that the Single Lead Telemetry will  print for  If    0    is entered for this option  each Single Lead will print out in its entirety     Q Twelve Leads    Twelve Leads       Suto Print    Clear after   1600   seconds  0 to never clear      These options configure the printing of Twelve Lead Telemetry  The    Auto Print  option  will automatically print to the default printer after a Twelve Lead ECG is received  The     Clear after X seconds    option will set the number of seconds until the last Twelve Lead  ECG 1s cleared from the ECG screen     4 2 11 Program  11     Periodic Maintenance Options    L  PM List    PM List                      Fan Filter is was scheduled to be cleaned 60   days   IPM 1        L PM2   p    C  Ph 3 n IN  Orma             Cems         n    C  PM 6   I     C  Ph     I                        These options configure the Periodic Maintenance messages  The first message is for  cleaning the Fan Filter and is set to 60 days by default  Refer to B 6 Quick Guide  6   Cleaning the Fan Filter and Clearing the PM Message for more information   Other  maintenance tasks can be added in by checking one of the checkboxes  adding a description   and setting the reminder period  in days         CAREpoint User s Manual 4 11 
42. emoving the  Primary  and or the   Secondary  handset from the cradle     On screen transmit button uses the following Mic  Handset    Primary Secondary    This option configures the on screen Transmit button  located in the Controls Panel   When  checked  the on screen Transmit button will PTT for the    Primary    and or the    Secondary     handset  This option is only needed when a Desktop or Gooseneck Microphone is used     4 2 7 Program  7     DSP Audio Options    LJ Audio Detection                                  CAUTION    These settings are critical to proper system operation  WARNING  These options  Altering these settings may cause the system to be inoperable  should NEVER be change d   Audio Detection  Selected Receive  amp  Transmit   Unselected Receive     25   Level Threshold 25   Level Threshold  2000   Debounce Time  ma  2000   Debounce Time  ma                    4 2 8 Program  8     D Scribe Logging Options    L  Log These Items       CAREpoint User s Manual 4 8    Log These Items   Select Audio   Unselect Audio   Call Events   Single Lead Telemetry  Twelve Lead Telemetry    These options will configure the type of data that will be recorded into the Database   e Select Audio     Audio that 1s patched by a Resource  e Unselect Audio     Audio that does not or has not yet been patched by a Resource  e Call Events     All records of Call Events  e Single Lead Telemetry     Single lead ECG transmissions received over a Resource    e Twelve Lead Telemetry   12
43. esource       TX   87     10 dBm on line   RX   253     20 dBm on line     Q OPIC    OPIC TX   244    0 dB on TX test bus   gt 210        CAREpoint User s Manual 4 20    Select RX   178    0 dB on Audio RJ45 cable  pair 2   gt 165   UnSel RX   178      0 dB on Audio RJ45 cable  pair 4     4 6 2 Changing the Digital Pot Level Settings  L  Adjusting the Line Levels    Refer to B 12 Quick Guide  12  Adjusting the Transmit and Receive Levels     4 7 Backing up and Restoring Settings  L  Backing up and Restoring the WSConfig cfg file    Each time the WSConfig cfg file is saved using the CAREpoint Config program  a back   up copy is saved onto the hard drive  Please contact General Devices for directions on  restoring a previously saved version     LJ Backing up and Restoring the Gems4000 rcf file    Each time the Gems4000 rcf file is saved using the Configset program  a back up copy is  saved onto the hard drive  Please contact General Devices for directions on restoring a  previously saved version     4 8 Windows Settings  Q Configuring Windows    From time to time  the need to adjust a windows setting may arise  In this case  any  changes should be approved by General Devices before being completed  Refer to 3 6  Windows Operations for information on how to log into the standard Windows  environment     Q Changing the System Time    Refer to B 3 Quick Guide  3  Setting the Clock for more information on changing the  system time     CAREpoint User s Manual 4 2     Section 5    Co
44. essage     o Automatically over the internet through the WebUpdate service  This is a  configurable option  Refer to Program  5     Administrator Options for further  details     10 3 Testing and Troubleshooting    LJ Troubleshooting Guide    IMPORTANT  Should the CAREpoint appear to operate improperly  the CAREpoint  Help File should be followed BEFORE contacting the factory for  assistance  This can significantly reduce the time to restore normal  operation  as the procedure may immediately localize or identify the cause  of the problem  Refer to 3 8 Getting Help for more information on  troubleshooting     10 4 Service and Repair    If  after following the General Troubleshooting guide  the problem cannot be corrected or it 1s  determined that the CAREpoint requires service  contact General Devices and please have the  following information ready     Y Serial number  if more than one unit   The serial number is located on back of  OPE enclosure   v Description of problem  be specific  amp  include all symptoms and conditions   Y Results from following the Troubleshooting Guide       CAREpoint User s Manual 10 2    The CAREpoint contains NO field serviceable parts  Hardware repairs are made by replacing  or exchanging peripherals  modules  assemblies or circuit boards     Q Support Service Hours     Factory technical telephone support is provided during normal business hours Monday  through Friday  from 9 00 AM to 5 00 PM EST     After hours factory telephone tech support c
45. figuration settings information  which allows setup and customization  of all aspects of the CAREpoint EMS Workstation operation     WARNING  Any improper changes made to the Configuration files can cause the  CAREpoint Workstation to malfunction  The changes should be done  by a person with basic computer skills  Contact your system  administrator before making changes     4 2 Workstation Configuration Settings         press the sequence  ZCONFIG    2 6 6 3 4 4    e The CAREpoint Config window will appear    Using the on screen Keypad    9  CAREpoint Config       Select Program    Program  1   Button and Resource Config  Button   Resource Config  Type Button Icon Radio Control Buttons  O Unused kK   RadioBig  gif w  C Monitor  1 Ch Radio N  HOOD ene  e  O Multi Ch   o  m     m Radio Button Text    O Video Radio 1 Button Text     a     LJ fia  ch for  Button Ch Text   J Aux 2   m  m m    Use I  double pipe  for new line ButtonTes  m m    DTMF Code   Misc    ptions   M Radio 1 C  Auto Answer at end of ring  C  Auto Answer Preview   C  Play sound upon incoming  gt   a     Select Button Location    Mute receive until  DTMF    C  Telemetry  Alarm Upon 4      C  Incoming Audio Autodial Prefix   1   CI DTMF Code  C  Disconnect when not active    C  Telemetry Tone  C  Disable Resource  Show as Failed   Alarm Type C Use As Default Channel      Default ECG Filter   S  On    Off     C Use Unselect Audio for Telemetry    O 0n Patch    On PTT Add Unselect Resource    Cross Mute with     
46. figures an application to display in the Launch Panel  It will run  automatically at startup     4 2 15 Program  15     Relay Options    Q Relay Options        Enable Acknowledge  Requires voice card  WARNING  These options should NEVER  be changed    _  Enable relays    4 2 16 Program  16     Printers    Note  To install a printer on the CAREpoint Workstation  refer to B 11 Quick Guide  11   Installing a Printer     LJ List of Printers    Lisk of Printers           Action   e Printers and Printer Groups  Update Selection    Delete Selection    Move Up    Mowe Down    Sek 12L Default    Set Strip Default       This section displays all printers setup for use with the CAREpoint Workstation  The  controls on the right can be used to configure each printer     L  Selected Group       CAREpoint User   s Manual    Selected Group  Item Icon     ME waa v ep    This section allows a Printer Group to be added or edited  A group allows for the ECG file  to be sent to multiple locations  i e  a local printer  a network printer  and several email  addresses  with only a single button press  The icon for the group can be selected using the   Item Icon  dropdown  The    Add Group  button will add the group to the List of Printers     L  Selected Printer    Selected Printer     Printer Label Printer Name             Add Printer     MA  PO       This section allows a Printer to be added or edited  The    Printer Label    option sets the  display name for the printer  The    Printer Name    d
47. gram  1      Button and Resource Config     Miscellaneous Options for further information      5 2 5 Adjusting the Audio Volume    e Use the Up Down arrows to change the volume of the Selected Speaker  the Resource  currently patched  and the Unselected Speaker  any Resources that are not patched    The  Mute  button will mute the volume for the respective speaker   Note  If the  handset is in the cradle  the Selected mute button will not stay depressed     5 3 Call Alarms  5 3 1 Configuring Call Alarms  e Refer to B 14 Quick Guide  14  Setting a Resource to Alarm  5 3 2 Handling Call Alarms    When a Resource is set to alarm and the alarming conditions are met  a sound file will  play  the Resource will flash red  its audio will be heard on the UnSelected Speaker  Radio  Resource Only  and the following screen will appear     INCOMING CALL     Cancel Alarm Answer Call       From this screen  the user has two options     e Cancel Alarm   If the alarm is cancelled  the Alarm sound file will stop playing and  the Alarming screen will disappear  However  the Resource will still flash red     e Answer Call     If the call is answered  the Alarm sound file will stop playing  the  Alarming screen will disappear and the Resource will turn solid green     5 4 Conferencing and Patching    WARNING  Conferencing Resources together will lower the overall volume of the  call with each addition Resource added into the patch        CAREpoint User   s Manual 5 4    5 4 1 Conferencing Two Res
48. hould include full path e g  CACARE pointautadial E  t                            4 2 5 Program  5     Administrator Options  L  Supervisory Options    Supervisory Options This option allows the user to pick      Allow this Workstation to pickup an existing calls  up on a call that is currently patched  on another Workstation  This feature  is unavailable in the current  software release     L  Web Updates    Web Updates This option configures     the  Enable Automatic Software Updates Workstation to periodically check  for updated software over the  Internet  This option iS    recommended to be turned on     L  Security Pin                      Security PIN This option configures     the       Enable Security Pin Workstation to block access to   Pin  up to 8 numeric characters  j     certain configuration areas through      the use of a PIN code        CAREpoint User   s Manual 4 7    4 2 6 Program  6     Handset Options    L  Handset Options    Cancel alarm and answer incoming call upon PT T pressed or removing handset from cradle     This option configures the cancelling of the alarm and answering of the call as such  This  option is recommended to be turned on          Hanaup current  elect  call when handset is placed in cradle     This option configures the current call to hang up when the handset is placed in the cradle     Mute select speaker upon removing which handset from cradle      Primary      Secondary    This option configures the select speaker to mute upon r
49. ing in an area  where the items will not be damaged or lost     Open all carton s  carefully    Unpack  amp  remove  amp  inspect each item for damage   Check contents against packing slip  Refer to Appendix A for drawings and pictures to  help in identifying components    Report any missing or damaged items to the factory immediately    Retain packing materials until installation is complete    2 4 Assembly  amp  Installation    L  Identify Equipment locations    CAUTION  DO NOT locate the monitor directly below actively used cabinets or    other places where objects are likely to fall on the monitor screen  In  most cases these screens are not repairable     CAUTION  DO NOT locate the equipment where liquids or foreign objects are    likely to spill  leak or fall onto the equipment     IMPORTANT  Make sure there is adequate space for air to freely flow around the    equipment to prevent damage due to excessive heat buildup     Select a location for the monitor  keyboard  mouse that provides for easy access     Speakers may be mounted to the rear of the monitor or on the wall  Be sure to place  the speakers where they will not be likely to have their cables pulled from them     Select a location for the OPE and choose either a horizontal or vertical orientation   For either location  be sure adequate ventilation 1s available and that it 1s not situated  in a location likely to be subject to spills from coffee  soda  etc  It 1s strongly  recommended that the OPE NOT be placed
50. ivery  General Devices will repair or replace  any unit or part which it deems defective  provided it 1s within the warranty period and  proper use and maintenance procedures have been followed as prescribed in this manual   General Devices does not warrant that the operation of the software  firmware or hardware  shall be uninterrupted or error free  The warranty provides replacement parts and factory       CAREpoint User s Manual 10 3    labor  F O B  Ridgefield  New Jersey  All warranty labor is performed at the factory  On   site  qualified  labor must be provided by the customer or their agent unless prior  contractual arrangements have been made     L  Customer Provided Labor    Factory technical telephone support  as described above  is available to customer provided  service agents  The use of customer provided  in house or outside  service agents  such as  Info Tech  Biomedical or local radio service  for on site maintenance or service labor will  not void the warranty provided  the agent is qualified for the scope of the task  performs  the maintenance or service in accordance with procedures described in the manual or  under the guidance of General Devices    technical support  and operates within standard  practices for similar work     LJ Software   Firmware Updates    During the warranty period  original or extended   all applicable software and firmware  updates are provided at no cost  This does not include special or custom items  The  customer is responsible
51. mmunications Operation    This section contains operating information for the workstation   s communications functions  as    seen in Figure 5 1      amp  A    Radio 1 Radio 2       Select    Vol       Unselect  Vol       Hospitalis  on Divert    Resurrection  South Shore       GENERAL    DEVICES  Haun  M         2 mara E            Figure 5 1  Communications  Main  Screen    The communications screen is the Workstation s main  default  screen  Because of its  importance  screens such as those used for ECG  continue to display parts of the  communications screen  while other screens  such as the InfoManager screen  completely  replace the communications screen     5 1 Communications Controls and Indicators    LJ Communications Panel    This region contains the Resource buttons that have been configured for this Workstation   There is the potential for a total of 16 Resource buttons  a 4x4 grid   Icons are used to  differentiate between radio and telephone means  In addition to the Resource buttons  the  Autodial list will display on the right side of the Communications Panel when the Autodial    button  which is located on the keypad  is pressed     CAREpoint User   s Manual       5 1    Q Keypad    This region contains the keypad used to enter telephone numbers  as on a standard telephone   as well as to enter special instruction codes to the workstation  1 e   Self test features   configuration access  etc    Similar to standard telephone controls  there are also buttons fo
52. n range of data     L  Exporting Data from a Date Range    Refer to B 17 Quick Guide  17  Exporting Data from a Specific Range     7 9 Backup Option Settings    There are three options for configuring the Backup Option     Backup to CD      Backup to a  Network Drive   and    No Backup   The    Backup to CD  option is set as the default method    Backup to a CD  requires a CD R in the CD Drive for recording   Backup to a Network  Drive  requires a mapped network drive with adequate space for archiving the call audio  amp   data   No Backup  will not archive the call audio  amp  data to any medium     WARNING  Changing these settings should not be done unless consent is granted by  General Devices     L  Setting the Backup Option    1  Log on to LogRecorder  Refer to 7 2 LogRecorder   Logon Logoff  with the  Administrator password     2  Goto the  Settings  tab        CAREpoint User s Manual 7 8            3  Click sos Sat to open the  Backup Options  dialog     Backup options     9 Backup to CD  EA  CI Close CD at month boundary       Backup to a network drive    O No backup       4  Select the backup method you would like to use     o If you select        Backup to CD Es       Close CD at month boundary    Note  The E   drive is the default drive for the CD Drive  Selecting the    Close CD  at month boundary    will automatically close the CD at the end of each  month and prevent further data from being written to the CD     o If you select        Backup to a network drive Z
53. n will trigger the Remote Alarm Speaker  The     Audible    checkbox will allow you to select a sound file to  play when this Resource alarms  You can preview the sound  file by clicking the     gt     button to start and  I  to stop    Note  These options can only be edited if any of the     Alarm Upon     options are selected      The Resource Name needs to match the Resource Name set  in the Gems4000 rcf file using ConfigSet  refer to 4 4  Communications Resource Configuration Settings   The  other two options     Ch Indicator  and  Button Ch Text   will only display when the Resource is set to be a Multi   Channel Radio Resource  The text entered for  Ch  Indicator  will display as the Channel Indicator  while the       CAREpoint User s Manual    4 3    LJ Cross Mute    Lross Mute with       p    eee eS M See     BGDEP Y YYY Host Radio 2                      GDCPYYYY Host ado 2         On Patch CO On PTT    L  Miscellaneous Options    Misc  Options     Auto Answer at end of ring        amp uto  amp nzwer Preview     _  Play sound upon incoming  gt   mi     amp utodial Frefis        Add                    Disconnect when not active        Disable Resource  Show as Failed          Use As Default Channel     Default ECG Filter        Use Unselect Audio for Telemetry    Unselect Resource            CAREpoint User   s Manual    text entered for    Button Ch Text    will display in place of   ch in the    Button Text  on the Resource Button     The Cross Mute option allows the 
54. ne using the LogRecorder features you must logoff to prevent unauthorized  access  Logoff as follows     Logoff  e Press the button  The window will close  normal operation      Note  It is important to logoff when done using the LogRecorder features to prevent  unauthorized access to the CD and features and settings  LogRecorder will  automatically logoff after a preset amount of time of no activity    7 3 LogRecorder Controls and Indicators    LogRecorder consists of four tabs  three if logged into User mode   each of which provides  the user with controls for performing LogRecorder functions     Q CD    This tab is the same in both modes       LogRecorder   User Mode   LogRecorder   Admin Mode Kox  CD Advanced   Settings CD Advanced   Settings Tools  Free CD Space 662 MB e Free CD Space 662 MB    9496 free      94  free     Contains data  Contains data   05 16 07 thru 05 16 07 05 16 07 thru 05 16 07       Status   Online Number of connected clients   2 Status   Online Number of connected clients   2       e Change CD  The Change CD button provides the function of changing the  SY CD  Refer to B 2 Quick Guide  2  Changing the D Scribe  Change LD ay  e CD Status    Free CD Space 662 MB This section displays the amount of free space on the    8495 free  current CD and the date range for the current CD      Contains data   05 16 07 thru 05 16 07       CAREpoint User   s Manual 7 3    L  Advanced  The Admin Mode tab has the additional    Change Configuration  button      amp  L
55. ne when this button is  pressed  In  and released  Out   For specific  applications only      Auxiliary Button 1 controls the tone that that will be  sent out on this Resource s line when the this button  is pressed  In  and released    Out     For specific  applications only      Auto Hangup Timeout The Auto Hangup Timeout sets the amount time before an active  EEE call times out        LJ Guard Tone Trailer    Guard Tone Trailer The Guard Tone Trailer sets the amount of time after the PTT     200   msec    Q Half Duplex    switch is released that the Low Level Guard Tone stays active        HalF Duplex This option disables RX during PTT for 2 wire Radio Resources     L  Patch UnSelected    Patch UnSel  Max 20  This option will play the unselected audio before the Resource  is Shown as incoming     CAREpoint User   s Manual       L  Incoming Call Timeout    Incoming Call Timeout This option sets the number of seconds after incoming audio    re  stops until the Resource button stops blinking     10   Sec    L  Incoming Call Delay    Incoming Call Delay This option sets the number of milliseconds of audio that is    ESSE ve incoming before Resource buttons starts blinking   300    L  Recorder Beep Interval    Recorder Beep Interval This option sets the number of seconds between the recording    beeps  Phone Resource only           aaa       LJ TX Resource Name    Ts Resource Mame The TX Resource Name is the Resource Name for the Line            gt  Card that this Resource will
56. nnections have been made as per the instructions in Section 2 of this  manual     3 2 Power On  amp  Boot Up    Q Power Up CAREpoint    The Mains Power Switch for CAREpoint is located on the rear of the Operator Position  Enclosure  see the figures shown in Appendix A        1 99     On     0        Off    Switch the power switch to on  When the power is on  the green power indicator lamp on  the front of the OPE will be lit     3 3 CAREpoint Log On    LJ Log On as CAREpoint    During normal operation  the CAREpoint  user  logon is automatic  and no user  intervention is needed  It is only necessary to manually logon as CAREpoint  after  logging off as the administrator user   This implies to the Windows NT version of  CAREpoint     e For manual CAREpoint user logon     In the Logon Information window   o Enter User Name as CAREpoint  from the keyboard     o Enter Password as GDcarepoint  as shown   case sensitive     o Click Lex     e Startup window    After CAREpoint logon  the Startup window will appear  showing    Please wait         while the CAREpoint loads  takes approximately 2 minutes        CAREpoint User s Manual 3      3 4 Input Devices    The CAREpoint system provides three methods of controlling or inputting information     LJ Mouse    A standard PC mouse is provided and can be used to control functions of the CAREpoint  EMS Workstation  Typically the mouse is only used for off line purposes     LJ Touch Screen Monitor    The CAREpoints touch screen monitor cont
57. ock as per  the provided installation drawing  This will allow for isolating connections via the  bridging clips  Follow standard telecomm practices when punching connections     NOTE  For 4 wire radio circuits  be sure to note the TX  amp  RX orientation     o OPE Block  punch  pair configuration  each port     Pair 1 TX  4 wire   TX RX  2 wire   Tip Ring  Tel   Pair 2 RX  4 wire    Pair 3 PTT  closure    Pair 4 spare   Pair 5 spare    o Expansion Module Block    punch    pair configuration  each port     Pair 1 TX  4 wire   TX RX  2 wire   Tip Ring  Tel   Pair 2 RX  4 wire   e RJII Cord    For RJ11 plug in connections  connect the RJ patch cables to the punch block as per  the installation drawing  This method of connection will allow for isolating and  moving connections     NOTE  For 4 wire radio circuits  be sure to note the TX  amp  RX pair orientation  o OPE M66 Block    RJ Jack  Pair configuration  5 pairs each port   Pair 1  Red Grn  TX  4 wire   TX RX  2 wire   Tip Ring  Tel        CAREpoint User s Manual 2 5    Pair 2  BIk Yel  RX  4 wire     Pair 3  Blu Wht  PTT  closure   6 conductor cord   Pair 4 not accessible   spare  Pair 5 not accessible   spare    o Expansion Module M66 Block    RJ Jack    Pair configuration  2 pair each port     Pair 1  Red Grn  TX  4 wire   TX RX  2 wire   Tip Ring  Tel   Pair 2  BIk Yel  RX  4 wire     LJ Telecomm D Cable    Connect the M66 type punch block to the OPE using the 25 pair  Male to Male  D cable  provided by the factory  One
58. odule Connector Panel Layout    This is Connector Panel Layout on the rear of the PC Module     PRINTER     O  OOOOOOOOOOOOO  O  OOOOOOOOOOOO       RELAY1 RELAY 2 SPEAKER ALARM  SPK        ALARM                    STRIP  TOUCH SCREEN CHART REC VGA MON  ote ote        CORE  POWER IN COMM    C2    1830002C       CAREpoint User   s Manual A 9    Appendix B    Quick Reference Guides    This appendix provides a list of the abbreviated instructions to common CAREpoint operations   The documents are not included within the manual  They are available for download on the  General Devices Support Page at support general devices com     B 1 Quick Guide  1   B 2 Quick Guide  2   B 3 Quick Guide  3   B 4 Quick Guide  4   B 5 Quick Guide  5   B 6 Quick Guide  6   B 7 Quick Guide  7   B 8 Quick Guide  8   B 9 Quick Guide  9     CAREpoint User   s Manual    General Information   Changing the D Scribe CD   Setting the Clock   Adjusting Alarm Volume Schedule   Setting a Resource to Alarm and Changing the Alarm Sound  Cleaning the Fan Filter and Clearing the PM Message  Changing Autodial Settings   Rebooting the CAREpoint   Shutting Down the CAREpoint   B 10 Quick Guide  10   B 11 Quick Guide  11   B 12 Quick Guide  12   B 13 Quick Guide  13   B 14 Quick Guide  14   B 15 Quick Guide  15   B 16 Quick Guide  16   B 17 Quick Guide  17   B 18 Quick Guide  18   B 19 Quick Guide  19   B 20 Quick Guide  20   B 21 Quick Guide  21   B 22 Quick Guide  22   B 23 Quick Guide  23     Restarting the CAREpoin
59. ogRecorder   User Mode    amp  LogRecorder   Admin Mode f  m E4    CD Advanced   Settings CD Advanced   Settings   Tools    No CD backups yet    No CD backups yet    Export Data    Shut Down  Change Configuration    Status   Online Number of connected clients   2 Status   Online Number of connected clients   2          e Backup Data    The Backup Data button allows the user to manually backup the  call audio  amp  data  The backup will begin at the date that the  previous backup ended  The area next to the button displays if  any backups have been performed  and whether the backup  succeeded or failed  Refer to B 16 Quick Guide  16   Performing a Manual Backup     B arbe Data       e Export Data   The Export Data button allows the user to specify a range of call  audio  amp  data to backup to a CD  This is useful if a CD becomes  damaged and you would like to backup another copy for your       Export Data    records  The area next to the button displays if any exports have  been performed  and whether the export succeeded or failed   Refer to B 17 Quick Guide  17  Exporting Data from a  Specific Range    e Shutdown   The Shutdown button will shutdown Log Recorder  Refer to  B 18 Quick Guide  18  Shutdown and Restart Log Recorder    Shut Down    e Change Configuration  Administrator Mode Only     The Change Configuration button allows for the changing of  certain LogRecorder settings     EB s bruaj tei WARNING  These options should NEVER be changed           CAREpoint User   s
60. ords    Connect the power line cords for the OPE  monitor  expansion module  if any  and desk  speakers to the BATTERY BACK UP outlets on the UPS  The SURGE PROTECTED  ONLY  non backed up  outlets may be used for other accessories     2 6 Communications Connections       CAREpoint User   s Manual 2 4    Connections from telephone or radio communications resources to CAREpoint are made  using an M66 type communications punch block  provided  and 25 pair  patch  D cable   provided      LJ Punch Block    IMPORTANT  Contact the factory immediately if there are any wiring discrepancies  or changes  Failure to inform the factory of changes will hinder  servicing and may result in additional charges     The M66 type punch block used by CAREpoint provides for both direct  punch down  and  plug in  RJ11 6 6  jacks  The standard OPE punch block has 5  5 pair  ports   corresponding to the 5 OPE ports  card slots   Expansion Module punch blocks have 12   2 pair  ports  Line card port assignments are pre assigned at the factory  Follow the  connection drawing wire lists provided in the installation drawing when connecting  communications lines to the punch block     An RJ11 TEST JACK is also provided for calibration measurement purposes     IMPORTANT  The Test Jack on the punch block is for meter connections only  DO  NOT connect this jack to radio or telephone lines or to any other  equipment     e Punch Down    For direct punch down connections  punch the wire to the left side of the bl
61. ould not be performed unless  consent is granted by General Devices        7 6    e Split Database  Administrator Mode Only       The Split Database button allows the user to manuallysplit the  current database into smaller  monthly databases  This function  is performed automatically at the end of each month       pili Database       WARNING  This function should not be performed unless  consent is granted by General Devices     7 4 LogRecorder Shutdown and Startup    The LogRecorder program automatically starts at each CAREpoint boot up and can be  manually shut down and started     Note  LogRecorder Shutdown will close and fully exit the LogRecorder program  While  call audio  amp  data will continue to be recorded  it will not be logged into the  database until the program is re started  Shutdown should only be used during PC  maintenance or under the direction of General Devices Technical Support     Q LogRecorder Shutdown    Refer to B 18 Quick Guide  18  Shutdown and Restart Log Recorder     7 5 Changing The D Scribe CD    Note  The D Scribe CD should be changed by a supervisor or person designated with  CAREpoint administrative privileges     L  When to change the D Scribe CD  The D Scribe CD may need to be changed if     e The    CD space low  warning message appears   Message will be Red     The CD is nearly full and needs to be changed  Calls are still being recorded        Click the    f button for further details  MSG  LR15    e End of the month or other user nee
62. ource is patched  This option is required  for multi channel radio Resources or single channel  radio Resources with a common transmitter  This  option is not recommended for Phone Resources    e Disable Resource  Show as Failed      This option will  display the Resource Button as a red Resource Button  in the Communications Panel  The Resource will not  be usable if this is set     e Use As Default Channel     This option will set this    channel as the Default channel that the radio should       4 4    set to after a call  This option is for a Multi Channel  Radio Resource only    e Default ECG Filter     This option will default the  ECG filter to either    On    or  Off   This option is  recommended to be set as  On     e Use Unselect Audio for Telemetry     This option  allows Telemetry to be received on the  Unselect  Resource  while this Resource is patched  This  option requires special hardware     L  Multi Channel Settings         Resource lD   F  f 4 Silent Until Alarm    When Alarm Type L   New    Radio M M M     is ll   3         This section displays all of the channels configured for this Resource  Channels can be  added  removed  and moved using the controls on the right  This section will only display for  a Multi Channel Radio Resource     4 2 2 Program  2     Workstation Resource Config    LJ Workstation Identification       CAUTION    These settings are critical to proper system operation  WARNING  This option should not be  Altering these settings may ca
63. ources    Conferencing multiple Resources together allows the user to connect the transmit and  receive audio of multiple calls  First  select one Resource that you want to use for  conferencing  Once the Resource is patched  press the    Conf    button on the keypad  The  Resource button will remain solid green  Select a second Resource to add to the patch   Now  both Resources will be solid green  At this point  all transmit audio from the  CAREpoint will be heard on both Resources and the transmit audio from both Resources  will be heard at the CAREpoint as well as at both parties in the conference  If    Hold    is  pressed  both Resource buttons will turn solid blue  but the remote parties can still hear  each other     5 4 2 Conferencing Three or more Resources    Follow the same steps as above  except continue to add as many Resources as necessary     CAREpoint User   s Manual 5 5    Section 6 Telemetry Option    This section contains operating information for the workstation   s single and 12 Lead ECG  telemetry features  as seen in Figure 6 1  amp  6 2     Heart Rate  BPM     View  12 Lead    Select  Unselect  Vol Vol    A A    y Yy GENERAL  DEVICES        4 5   DII   cat     Mute Mute Moule Alert Hangup CAREpoint         t  CAREpoint     LogRecorder    Email Fax    Figure 6 1  Single Lead ECG Screen    Name  DOE  JOHN   12 Lead 3 HR 60 bpm       Unconfirmed    ID  051707151025   17 MAY 07 15 30 08    Normal ECG  Incident  INCIDENT 1   PR 0 182s QRS 0 088s     Normal
64. overage may be provided for warranty or  extended warranty service on a call back basis  and may not be available at all times   Direct factory services are NOT available beyond regular business hours     LJ Contact Information     General Devices   1000 River St   Ridgefield  NJ 07657  Attn  Service Department    Phone   201  313 7075   Fax   201  313 5671   e mail  support   general devices com  Internet  www general devices com    LJ Obtaining Replacement Parts    Replacement parts may be obtained directly from the factory  Parts will only be shipped  during regular business hours  utilizing common carriers  UPS or FedEx   Requests for  replacement parts must be received by 2 00 PM for same day shipment  subject to  availability   Warranty replacement parts will be shipped for next day delivery  where  possible  at factory expense  The customer is responsible for shipping of exchange items  back to the factory  A valid purchase order number and hard copy order is required for  non warranty parts orders to be processed     LJ Returning Materials To Factory    A Returned Materials Authorization number  RMA  must be obtained from the service  department and marked on the outside of any package to be sent to the factory for service   Packages received without an RMA number may be rejected     10 5 Warranty Policy    LJ Items Covered by Warranty    The General Devices  CAREpoint workstation 1s warranted against all defects 1n parts and  workmanship for one year from date of del
65. primary and a secondary handset mic jack are provided for connection to the handset  and or a desktop microphone     e Handset  PRIMARY  DIN 8 female   e Desk top Microphone   SECONDARY  DIN 8 female     LJ Other Accessories    For installation connection of other accessories  refer to included instructions or contact  tech support for information     L  Strain Relief Cable Clamp  amp  Cover    IMPORTANT  To prevent possible failures due to cables becoming unplugged  it is  important to use the built in strain relief cable clamps to secure all of  the PC Module connections     After making all the PC Module connections  neaten and route the cables behind the two  built in strain relief cable clamps and secure by tightening the screws  do not over  tighten   Refer to Appendix A for a figure on proper cable routing and use of the cable  strain relief clamps     LJ Connector Panel Cover    Install the connector panel cover by inserting the end with the corner notches under the  two screw heads on the OPE rails at the outer corners of the PC Module  Position the  cover and secure with the attached fastening strap  Refer to Appendix A for figures on  proper use of the cable strain relief clamps        CAREpoint User s Manual 2 8    Section 3 Getting Started    3 1 Introduction  The following is an introduction to familiarize the user with CAREpoint   s control means and  how to perform basic operations     IMPORTANT  Verify that that the installation has been performed and the  co
66. r  Autodial  Redial  Conference  Hold  and Flash     LJ Launch Panel    The buttons contained within this region are used to select the most commonly used  CAREpoint functions  1 e   InfoManager  D Scribe  ECG  etc    Some of the function choices  are user configurable  The region also includes a current time and date display     LJ Task Bar    The Task Bar  located at the bottom of the screen contains selection keys for CAREpoint  functions that are NOT available on the Launch Panel  These keys unusually include third  party applications as well as some CAREpoint applications  The contents of the Task Bar will  vary  depending on the requirements of the installations     Q CAREpoint Status Panel    This region 1s reserved for special system alerts and status reporting  1 e   remaining free space  on D Scribe CD  Call In Progress  etc       LJ Status Panel    This region displays all of the messages that CAREpoint relays to the user  By clicking the  accompanying  1  button  the user can obtain further information on the nature of and follow   up to the message     LJ Controls Panel  The Controls Panel is used for the following functions     e Volume Control  The Volume Control is an UP DOWN type control  with a volume  bar graph indicating the relative volume setting  The bar graph is self canceling after  approximately 5 seconds  The Mute functions operate as Push On Push Off  and are  self canceling after approximately   minute of no PTT activity     e Hang up Button  The 
67. removing the 4  hex screws     CAUTION  Do not remove the black cradle cover plate   damage to the cradle   s  internal wiring may occur     o Rotate the angle plate to the right hand position    o Reinstall the 4 screws    o Reinstall the cradle assembly to the clamp assembly using the two ball knobs and  associated hardware     e Slide the handset bracket over the side edge of the monitor and align so that the top  edge is flush with the top edge of the monitor  Make sure the rubber spacer is between  the tightening screws and monitor     e Tighten the two rear  clamp  thumb knobs by hand to secure to monitor     e Adjust the vertical alignment of the handset by loosening the two ball knobs  rotating  the handset cradle to the desired position and re tightening the knobs     NOTE  The handset MUST be aligned VERTICALLY for the cradle switch to work  properly  Firmly tighten  by hand  the ball knobs to preclude the alignment of the  handset from changing with repeated use  DO NOT over tighten the thumb knobs  as this may cause the bezel of the monitor to pinch the screen in the corner     L  Mounting Remote Alarm Speaker  optional equipment   e Select the Remote Alarm Speaker mounting location  When selecting a location  consider     o Remote Alarm Speaker should be located where it will be heard and the red LED  lamp will be easily seen        CAREpoint User s Manual 2 3    o Access to the wiring and an AC outlet for the wall transformer adapter     e Hold the speaker where
68. rior to and including March 31     2007 will be permanently  deleted from the database     CAREpoint User   s Manual 7 10    OK  5  Once you have made your selection  click to close the    Purge    Database    dialog and open the confirmation dialog     Yes    6  In the confirmation dialog  click to confirm the Purge process     7  It may take several minutes to several hours to complete the process  Logoff of  LogRecorder  Refer to 7 2 LogRecorder     Logon Logoff  and continue with normal  operations     CAREpoint User   s Manual 7 11    Section 8 Information Management    8 1 D Scribe Reviewer    The D Scribe Reviewer software is used to review the audio and data contained in the  database  This program has its own user s manual     Refer to the D Scribe User s Manual for operating instructions and further information     8 2 Forms    Form Builder provides an easy to use tool for creating the electronic forms that are part of  CAREpoint   s reporting and data gathering process  These forms  which may be designed and  created on any Windows based desktop computer  are intended to be completed  filled out  on  the CAREpoint EMS Workstation  This program has its own user s manual     Refer to the Form Builder User s Manual for operating instructions and further information     8 3 InfoManager    InfoManager provides an easy to use means of viewing a wide range of text and graphic  information  content  at the CAREpoint Workstation  InfoManager may be used to access  medical p
69. rols most functions of the CAREpoint EMS  Workstation  Operation is simply by a gentle press in the displayed key or control  The  touch screen is used for most CAREpoint functions     IMPORTANT  DO NOT press touch screen with sharp objects     L  Keyboard    A standard PC keyboard is provided and can be used for text entry or to control Windows  functions  Typically the keyboard is rarely used during normal operation     3 5 Screens and Views    The CAREpoint GUI is arranged in a manner similar to most Windows applications  with a  Task Bar located at the bottom of the screen  The remainder of the screen is arranged as   virtual control panels  with large buttons and indicators  Descriptions of each button and  indicator are provided in this manual     L  Taskbar    1  CAREpoint   LogRecorder    Email Fax       LY CAREpoint GUI    GENERAL  DEVICES    Alert Hangup CAREpoint         LogRecorder    Email Fax    CAREpoint User   s Manual 3 2    L  Keypad    Autodial    Redial    Conf    Hold    Flash       LJ Communications Panel    K  amp     Radio 1 Radio 2       LJ Status Panel    Call to General Devices Register Update  Yersion Code  10 01  Click the    i button for further details  MSG  REGO        LJ Launch Panel    Help Divert       CAREpoint User   s Manual 3 3    L  Controls Panel      Select     Unselect   Vol Vol    A A    Hospital s  on Divert  Resurrection    v v South Shore    4j   are 1   Mute Transmit Alert       Q CAREpoint Status Panel    GENERAL  DEVICES    CA
70. ropdown lists all of the connected  printers  The icon for the printer can be selected using the  Item Icon  dropdown above  The   Add Printer  button will add the printer to the List of Printers     4 3 Applying Workstation Configuration Changes    If any changes are made using the CAREpoint Config window as described above  the  Workstation Configuration file needs to be reloaded by Closing and Restarting the  CAREpoint User Interface    Q Closing and Restarting the CAREpoint User Interface    Refer to B 10 Quick Guide  10  Restarting the CAREpoint User Interface     4 4 Communications Resource Configuration Settings       Using the on screen Keypad   press the sequence  ZRCONFIG    7 2 6 6 3 4 4      e The ConfigSet window will appear    CAREpoint User s Manual 4 14    ConfigSet    Type Pots AutoDi    lncomi    lncomi  Guard    Online    Version T  Tones Chann    Opic 178 24   0 0 0 0 0 3 09 0 n  Radio 208 185 180 10 300 200 0 4 33 1950 0  Radio 208 185 180 10 300 200 0 4 33 1950 0  Phone 253 87 0 0 0 D 20 4 33 0 0     lt     HostID         GDCP2004X Host    Cache Loc   D  CarepointCache sHost                      Network Component File  NCAREpointnet cfg       Resource File  Current RCF Location  FAI 83 800 Users Manual Gems4000 rcf    OPEN PRINT           Source   Target     Resource   Resource          4 4 1 ConfigSet    LJ Resource List    l  Name H 5 Type Pots AutoDr       Inecomi    Incomi    Guard    Online    Version TeTones Chann    1 OFIC   O76 Opic  170724      
71. rotocols  HAZMAT information  drug lists  PDR  contact  call list  and many other  types of text and graphic information  This information may be used to assist in decision  making during a call  or for accessing information at any other time  This program has its own  user s manual     Refer to the InfoManager User s Manual for operating instructions and further information     8 4 E Mail  amp  Fax    CAREpoint comes equipped with its own email and fax software  EmailFax can be used to  send and receive ECG data through a configurable email account and or to a fax machine   Some other examples of use would be receiving camera phone pictures from an accident  scene or faxing miscellaneous reports     Refer to the EmailFax User s Manual for operating instructions and further information     CAREpoint User s Manual 8 1    Section 9 Administrative Functions    NOTE  This section is intended only for supervisors or persons designated as the  administrator of the CAREpoint system     9 1 Administrator Log On    During normal operation  the administrator  user  logon is NOT automatic  The user needs to  hold down the  Shift  key on the keyboard during startup     L  Log Off from CAREpoint mode   e Refer to B 22 Quick Guide  22  Logging In and Out of CAREpoint Mode    L  Show Log On screen at Startup     e After the Windows XP logo disappears  use the keyboard  press and hold the Shift key    DO NOT RELEASE    e Continue to press Shift until the Log On to Windows window appears    L
72. st    In preparation for installation of the CAREpoint EMS workstation  the Pre Install Checklist   document 183808x  should be used in conjunction with CAREpoint Installation  Requirements document  183809x   Links to this document can be found on the General  Devices Support Page at support general devices com  located under CAREpoint  User  Documents   Each of the items on the checklist must be taken care of in advance of  installation to assure that all goes smoothly and that additional installation charges as well as  postponement of your installation are avoided     Check off items to indicate they are completed  Once all items are completed  the completed  checklist form must be signed by the customer and faxed to General Devices  201  313 5671  before an install date can be assigned     NOTE  Failure to assure all pre installation requirements are met may result in  delayed  install  reduced functionality and or additional installation charges  Refer to  Section 2 1 Installation Requirements for details     2 3 Unpacking    NOTE  Damaged shipping boxes should NOT be accepted from the shipper        CAREpoint User   s Manual 2 1    CAREpoint EMS workstations are shipped in a double box to prevent damage during  shipping  These boxes should be retained until the installation is complete in the event it  becomes necessary to ship anything back to the factory  It is recommended that unpacking be  done at time of installation with GD agent present  Be sure to open the pack
73. t User Interface  Installing a Printer   Adjusting the Transmit and Receive Levels  Shutdown and Restart the Host Program  Configuring the ECG Print Send Option  Temporarily Removing the D Scribe CD  Performing a Manual Backup   Exporting Data from a Specific Range  Shutdown and Restart Log Recorder  Configuring Network Settings   Importing Documents into InfoManager  Exporting Calls in D Scribe   Logging In and Out of CAREpoint Mode    Synchronizing the Time to Another Workstation    Appendix C Additional Applications    This appendix provides a list of manuals available for software products associated with the  CAREpoint Workstation  The documents are not included within the manual  They are  available for download on the General Devices Support Page at support general devices com     C 1 D Scribe Reviewer  C 2 Forms  C 3 InfoManager    C 4 Remote Monitor    CAREpoint User   s Manual C 1    Appendix D Options  amp  Accessories    This section describes options and accessories for the CAREpoint EMS Workstation    D 1 Options  No options are available at the time of this printing   D 2 Accessories    No accessories are available at the time of this printing     CAREpoint User   s Manual F I    
74. tatton   heck  DEAS secedere docu taa rex cim osten n aee dedic ausos ce Sus cast dedero duties  PC Bb yt orale SEP MEET em  2 4 Assembly Msta laon s ede potui Edo a bana edu So uat du DN Uds ttd iet  25 AC POW r CONECO cisci todetut ioior iebuicu dee sid butettasiciecuis Eo rIu Edu Pide P etie iMi pii Luder UA LM opLid  2 0 Comin  nicattons Come DEOS sese i roe cohort Gone teint Une uet bue fuu tere hu pec p a saints ud ved  DOEODETPCUOCOHNCCIODSU obstinate M Eu eure en nee EU d LEE mes eM    Section 3 Getting Started   PE ODC HORE weir castor eto ren te overeat emt ne mre Ngee MeO URS dlc a  22 Power OM Oe BOO D piscinis iride DE sui Renan Iu DI SURSEHAEIDI oL Ie uM Mu AMO I P Ret AO  SEG d rendir                                  M     QAM UB DENE ERN DT NN T  Sid 9c tees and  VIW arses L dote la haul issu Rol ao deti Loc cM Co is ol uae Loa tee e ode  340 WW IMO WS Opera 25 9  0 25 02  ee boa oleo coda ad ei la mer det cad plam tou bei cia me adest ee Nec Io E  SUL ASCDOOL GC uS MUL OW Muse otes dete susauct ee eec Sutaues erasa vast tamus dinem tcd Sumauimsusutus beau udi ou tu dise US EcuR ou cd catu US OE  SR BI E a E eR END TENTE  5 2 Other Did Party SONWANE 5 cuss Scale iius Eu oonalisa a Et B Lontallos s Rau eo fuk dea Doro nen    Section 4 Configuration Settings   dL General Infortridtiolls o0 du esti eeu inset nus uso sentias E E Du idee uus enti E E c M IUtU  2 2 Workstation Conheuration SCN GS  sccssusc oo ost se TRE reus acide ete ka uda estote PER on red tut RA
75. the nature of the installation  the functions may be performed at the workstation or from a  remotely located  networked  PC  Administrative functions are to be performed ONLY by  persons authorized by the user organization       e D Scribe  CAREpoint s built in digital logging recorder  D Scribe may be used to make  recordings of some or all CAREpoint call activity  including voice and data over all  CAREpoint communications means  Recorded data may be stored on a removable CD   Compact Disk  media or on the hospital network  All recorded information is accessible  both on line  at the CAREpoint Workstation  as well as off line  using any networked  computer equipped with D Scribe review software  For more information  refer to the D   Scribe user s manual     e DTMF  Dual Tone Multi Frequency is the technical name for    touch tone    dialing and is  a commonly used method of signaling over radios and telephones     e Expansion Module  Expansion Modules  one or more  are used to house additional  communications interface cards in systems using more than five communications lines   radio or telephone   Expansion Modules may be located either nearby or at a distance  from the workstation OPE        CAREpoint User s Manual 1 2    e InfoManager  CAREpoint   s information management    browser     InfoManager provides  CAREpoint with a means of storing and retrieving various types of information   Information  which may consist of text or graphic documents  may be stored on  or 
76. the rear of the OPE   s PC module  Where necessary  an extension cable set  can be used  Attach the monitor cables to the appropriate connectors as follows     e Video  VGA MON  HD15 VGA   e Built in Speakers   SPEAKER 2  3 5mm Stereo   e Touch Screen   TOUCH SCREEN  DB 9 serial        CAREpoint User   s Manual 2 6    e Power cord   UPS  BATTERY BACK UP  outlet  Q Keyboard and Mouse    The cables from the keyboard and mouse have standard PS2 type connectors  Attach the  keyboard and mouse cables to the appropriate connectors as follows     e Keyboard   KEYBD  PS2   e Mouse   MOUSE  PS2     IMPORTANT  The keyboard and mouse connectors are NOT  INTERCHANGEABLE  If they are plugged in incorrectly  the system  may not boot or function properly     LJ Desk Top Speakers    The desktop speakers have both an audio cable and a power cable or wall adapter cable   Attach the desktop speaker cables to the appropriate connectors as follows     e Speaker Audio   SPEAKER 1  3 5mm Stereo   e Power cord   UPS  BATTERY BACK UP  outlet    LJ Fax Modem    The internal Fax Modem provides two RJ11 connectors  PHONE IN and OUT for  connection to a standard analog telephone line  This line can be an in house PBX  extension  provided it is an analog type  or direct outside type  but must have dial in and  out  including long distance  capability  Where security issues require  the modem feature  may be disabled while maintaining fax capability     IMPORTANT  For serviceability  General Devices must b
77. ton Text     Radio 1       Use Sch for    Button Ch Test    Below    Uze     double pipe  for new line    LJ Radio Control Buttons    Radio Control Buttons     Monitor  Automatic Ptt Hesel     Aus 1 Relay 1  Momentary   aga        amp ux 2 Relay 2    Momentan    Button Text      i      The Button Icon is the image that will display on the  Resource button  It can be changed by selecting a different  Icon from the dropdown menu     The Button Text is the text that will display on the Resource  button  Use  ch to display the    Button Ch Text        Button  Ch Text  is the Multi Channel Text from the Resource  Information section and only applies for a multi channel  radio  Use the Il  Double pipe  to add a second line of text    Note  You can only add two lines of text      The Monitor checkbox will display a Monitor Button on the  CAREpoint User Interface  This is used to monitor traffic on  the Resource  if the Resource is configured to do so     Automatic  will begin to monitor radio traffic once the  resource is selected and will continue to do so until the  resource is hung up     Ptt Reset  will begin to monitor radio  traffic once the resource 1s selected  but will stop once the  PTT switch on the handset 1s pressed   Note  Aux 1 and Aux  2 are for special applications        CAREpoint User s Manual    4 2    LJ DTMF Code    D TMF Code                         LJ Mute Receive Until    Mute receive until      OTMF      Telemetry    L  Alarm Upon    Alarm Upon     Incoming
78. ton will set the Noise Filter to    clean up    the reception of  ECG data  It invokes a high frequency filter to assist in removing 60  Hz   muscle  and other types of higher frequency  spiky  artifact   When invoked  the bandwidth of the ECG is NOT of diagnostic  quality  and is marked accordingly  Filter ON  on the hard copy  printout  This is recommended to be set to default as    On     Refer to  4 1 1 Program  1   Button and Resource Config      Note  This option has no effect on the ECG transmission 1f the Filter  was set at the transmitting ECG Monitor  In this case  the Filter  should be turned off at the ECG Monitor in use        6 2    L  50 mm Sec    If the Single Lead screen is currently displayed  this button will  switch to the switch to a 50 mm per second display        6 2 Printing and Sending ECG    When an ECG 1s received by the CAREpoint  the user may want to transfer the data to a more  practical means of communication  The ECG data can be printed out as a hard copy  either on  standard paper or strip chart paper  for a Single Lead only   The CAREpoint supports both  local and network printers  The data can also be forwarded through an email or fax using the  built in Email Fax software  Additionally  the ECG data can be converted into an Adobe PDF  file and stored for later use  The ECG can also be output as the General Devices proprietary  format of a  tlm file        Network Printer    Adobe PDF             Email Group    CAREpoint software also suppor
79. ts the sending of ECG data to multiple sources with only one  touch of the screen  The user can setup    Groups    that will send the ECG data through any of  the methods describe above  As an example  a group can be configured to send the ECG data  to several email addresses  a fax machine  and also print a hard copy to a network printer    Refer to B 14 Quick Guide  14  Configuring the ECG Print Send Option      6 3 Strip Chart Recorder    A Strip Chart Recorder is an optional means of printing Single Lead ECG  The recorder can  be built into the CAREpoint OPE or connected externally        CAREpoint User   s Manual 6 3       Section 7 D Scribe LogRecorder     option     7 1 General Information    The CAREpoint D Scribe LogRecorder is an optional digital logging recorder that logs   records  all CAREpoint transmit and receive audio  voice  into a database for later review for  quality and medical legal aspects  In addition to audio  D Scribe logs data such as forms  completed on CAREpoint  telemetry  single lead strips  amp  Rosetta 12 lead reports   as well as  incoming and outgoing emails and faxes  D Scribe also logs call event information such as     e Time date when call is received or initiated   e On which phone or radio the call was answered  e Time date when call is answered   e If alarm was activated   e When  amp  how call was terminated    e Call duration    The D Scribe Logging System is made up of two main program components     LJ D Scribe LogRecorder  referr
80. tworking and IS IT Support Frequently Asked Questions document   1838023x  for more information on Remote Access        CAREpoint User s Manual 9 2    9 6 Installing Third Party Software  Q Installation of Third Party Software    If any Third Party software needs to be installed on the CAREpoint  it must first be  approved by a General Devices Technician  An example of commonly installed Third  Party software would be Anti  Virus Protection  General Devices is not responsible for any  complications that result from unapproved Third Party software being installed  To contact  General Devices regarding any installation  refer to 10 7 Service and Repair     9 7 Anti Virus Programs and Settings  LJ Anti Virus Software    All new CAREpoint Workstations ordered after July 2007 are sent out by default with a  pre configured Anti Virus program  This software can be removed at the customer s  request     If you would like install another Anti Virus software  there are specific settings that must  be configured  A link to the Anti Virus Settings document can be found on the General  Devices Support Page at support general devices com  located under Application Notes      9 8 Passwords  L  Passwords for Various Software Components    N A  not applicable  implies that no user name is necessary    Ls jAmismer af Amin  NNNM Fm    Admin Mode admin admin    Remote Monitor  All  N A        GDcarepoint          DSeribe          AU  N A   fot set by default    BIOS admin          CAREpoint User
81. ue  Flashing      The Resource is currently programming a new version of Firmware     e Blue  Solid    The combination of Resources are conferenced together and have been  placed on Hold     5 2 2 Answering Calls    e Automatic     If set  when a Resource is in the incoming or alarming state  simply pick   up the handset  press the PTT switch and talk  If multiple calls are incoming  select the  one you want to answer     e Manual     When a Resource is in the incoming state  manually patch it by pressing the  Resource button  If the Resource is in the alarming state  press the    Answer Call   button  If multiple calls are incoming  select the one you want to answer     5 2 3 Ending Calls    e Automatic     Phone Resource calls will end automatically when the caller hangs up or  is disconnected  Radio Resource calls will end automatically when after a pre set  amount of time  Also  the call can be disconnected automatically when the handset is  placed in the cradle  Refer to 4 2 6 Handset Options for further information      e Manual     A call can be ended manually by pressing the Hang up button twice   5 2 4 Using Hold    e To place a call into the Hold state  simply press the  Hold  button located on the  keypad  The Resource will switch to the Yellow  Flashing  state  To remove a call       CAREpoint User s Manual 5 3    from Hold  simply press the Resource button   Note  A Resource that is set to     Disconnect when not active  cannot be put on hold  Refer to 4 2 1  Pro
82. use the system to be inoperable        changed unless consent is granted by General  OP Resource ID  Devices   OPIC SORORE  Mote  This ID specifies which Operator Position Interface  Card  D FIC  will be used for this Workstation   4 2 3 Program  3   Network Config  L  Network Config  Workstation ID   Lacal Hast ID   WARNING  These    GDCP XXXX Workstation     GDCP XXXX Host   options should not be    Mote  This name must be in the Workstation section Mote   This name must be in Ehe Host section af Ehe changed unless consent  of the Network  configuration File  It is used by all Network configuration File  It is used by all    networked components to refer to each other  networked components to refer to each other  1S granted by General    Devices        CAREpoint User   s Manual 4 5    Workstation Description  GD CAREpoint      Make   This name is used to identify this Workstation  bo the user     Time   Date  Source  Workstation     GDCPAY YY    Mote  This name specifies the ID of the  workstation that Ehe Time f Date will be  synchronized Ea     Network Configuration File       WoAREpointinet  cg      4 2 4 Program  4     Autodial Numbers    L  Autodial Numbers    Test Line 2 Murmber    Devices      Text Line 1  General    3 1 201 313 7 075    This option allows you to set the name that will  display for the timeline in D Scribe for this  Workstation  By default  it is set to    GD  CAREpoint    for a single unit  Multiple units are  labeled as    GD CAREpoint Position  X 
83. user to configure the  speakers to mute when multiple units are in the same  vicinity  The entry needs to be in the format  GDCP   YYYY  HostResource  YYYY is the    other  Workstation s Serial Number and Resource is the name  of the resource   The    On Patch  option will mute this  unit s speakers when the Resource is patched on another  unit  The    On PTT  option will mute this unit s speakers  when the PTT button is pressed for this Resource on  another unit   Add  and    Remove    allow you to add and  remove resources from this Cross Mute list     There are many options in this section     e Auto Answer at end of ring     This option allows a  paralleled line to be recorded by the CAREpoint    when it is picked up at a remote handset  This option  is for Phone Resources only    e Auto Answer     This option will automatically patch  the line when audio is detected  If a call is already in  progress  this resource will automatically be put on  hold    e Play sound upon incoming     This option will play the  selected sound file when incoming audio is detected   Unlike    Alarm Upon      this option will not display  a visual alarm on screen   Note  Do not use if    Alarm  Upon       is set     e Autodial Prefix     This textbox allows the user to  enter any prefix that is required for dialing out on this  phone line  This only works for Phone Resources    e Disconnect when not active     This option will  disconnect the line rather than put it on hold or if  another res
84. xporting Calls in D Scribe                        eeeeessssseeeeennneeeeennn  B 22 Quick Guide  22  Logon   Logoff of CAREpoint Mode    ec ceccccccccceeeeseeseeeeeeeeeeaaeeeees  B 23 Quick Guide  23  Synchronizing the Time to Another Workstation                               sssss    Appendix C Additional Applications  E D SEHDCJS VIE BE e c RD rA md LL rM LR A are Ne  C ONS ete ete Mc aei toic lau aaa I LEAD AM LM D A Ec ater eA ei a te E ep ICE  C OdBIONTIBOSE Boos odia tines waa aca ted uiid ONU IA Iv Lube cU ea patch EH AM cube CON IDE  Cue ne INIOULIOE acta tal pects sted eeu ud ed MUERE PU E NM I MEE EE ELE UD    Appendix D Options and Accessories  DEROP om coactam toda dod bs ors eR e contu ecu es enr p I SM aD ME   D ACCES SOM CS panee a EL D D    CAREpoint User s Manual V    Section 1 General Information    This manual provides descriptions  connection information  operating instructions as well as  maintenance and service information for the General Devices  CAREpoint EMS workstation     1 1 Safety Information    DO NOT OPERATE THIS EQUIPMENT WITHOUT  FIRST REVIEWING THIS SAFETY INFORMATION     The following terms are used in this manual     WARNING  Hazards or unsafe practices that may result in serious personal injury or    death     CAUTION  Hazards or unsafe practices that may result in minor personal injury     product or property damage     IMPORTANT  Action or practice that may result in  improper operation  product or    property damage     NOTE  Information
    
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