MMAN RHDM-1701 K5960059
Contents
1. aa 27 The CIV COON E atne an s gina S 27 7 2 Module replacements level 2 and level 3 aaa 27 7 3 Module replacements level 4 c ccc aaa 28 7 4 Spare part kits level 2 and level 3 cc cccceeeee aaa 28 7 5 Removal and installation precautions aaa 28 7 6 R dtif d TOOLS nerin sans anes eae 28 Trt REMOVE the Bf cK t sw wweaawadwssesuaessmunsa m t 29 7 8 Removal and reinstallation back cover a aaa 29 7 9 Removal and reinstallation of the power supply aaa 32 7 10 Removal and reinstallation of the power interface board 065 34 7 11 Removal and reinstallation of HDSDI DOard c a 36 7 12 Removal and reinstallation of the communication board 0005 37 7 13 Removal and reinstallation of the control DOX cc ccccee eee e eee e eee eeees 38 Gy IN Er rCONNECHON S sends n n m di 40 S AOlUS t AM N N Dama 41 10 MaN enan Sener ee ae ane 42 1044 Cleanings PFECAUTIONS s iiasnumoian niece mien s 42 10 2 Cleaning instructions f r CVI E sasaist s 42 11 ADBDreviations and cfOfV fl sasiuso dseuadebdkas gas kind 43 12 1 List of figures Figure 1 Front cover module overview aaa 15 Figure 2 Back cover module overview aaa aaa 16 Figure 3 Hardware tree RHDM 1701 2 aaa 17 Figure 4 Software tree RHDM 1701 aaa aaa 18 Figure 5 No power fault finding tree 1 aaa aaa a2. Maintenance Manual Adjustments 9 Adjustments No specific adjustments are needed after replacement or reinstallation of a new module It is recommended to update the software of the display unit to the newest version after replacement of new electronic modules The IRIS board and the front cover of the display unit are the only parts that need adjustment Those parts have to be send back to Barco and will be recalibrated and updated where needed in the factory Barco RHDM 1701 Maintenance Manual 41 Maintenance 10 Maintenance 10 1 Cleaning precautions Take care not to damage or scratch the LCD surface Be carefull with rings jewellery and rough materials Handle the LCD with care to avoid scratches Do not apply pressure on the LCD surface Do not apply or spray liquid directly to the LCD surface or cover as excess liquid may cause damage to internal electronics Instead apply the liquid to the cleaning cloth Avoid dirt of fingerprints oil and fat staining on the LCD surface as they will harm the LCD Remove dirt by following the cleaning instructions below 10 2 Cleaning instructions for CIVIL Before cleaning Switch off the display unit Remove the power cord from the mains Cleaning the LCD screen Wipe the screen surface with a soft cleaning cloth To remove stains use a damp cloth with non aggressive cleaning products v Do NOT use abrasive cleaning agents glass cleaner or tissue paper v
3. e Control panel with main functions and hot keys e Ethernet interface with web server e RS485 serial and parallel control of Tally UMD e USB host peripheral and support of mass storage devices mouse etc Feature packs and options e The RHDM 1701 comes in different flavors Depending on the specific appli cations that are targeted by the user different feature packs can be selected Depending on the feature pack additional options can be available e Broadcast RHDM 1701 B standard feature pack v Accepts SD and HD SDI timings 2 inputs with loop through outputs v Selectable color space EBU SMPTE C Rec 709 and Native color tem perature and gamma v Configurable aspect ratio and safe area markers v Standard controls picture background saturation hue color channel selection monochrome input selection aspect ratio and picture size interlace mode Barco RHDM 1701 Maintenance Manual 13 About the product v No cooling fans e Post production RHDM 1701 P has all features of the B version plus Custom R G B primaries in x y Accepts Dual Link HD SDI timings Accepts 3Gb s SDI timings No cooling fans AN 14 Barco RHDM 1701 Maintenance Manual Board location 4 Board location 4 1 Front cover ae RADI SR WITT K idid We a 1 LED driver board 2 Panel driver board 3 Control box Figure 1 Front cover module overview Barco RHDM 1701 Maintenance Manual Boar
4. 10 Die PACKAGING cereri aa n A a pile an eae ea pie 10 254 6 B bacKih ffd tldfi s sdsmun r ads n s mi 10 2 5 ONl ctiNiOffl ltl0Ofissszeneasdeskasass aida adas gan s 11 3 ADOUL ENG Pidd c s ss e E A N 12 4 Board lOCAUO Naussia e AA A a a A OA 15 AE Front COV Ch aeie a E EEE TEO us 15 de BAK CONVE orare so 3 S0 A EEA 16 5 Hardware amp software module overvieW aaa 17 cl HardWare lf assd sa dd nn 17 Diz SOL Wealrelfi ld su sj so os nos is s S oo s 18 6 Dl dho il jun ani soonuad sododod ansis 19 6 1 raultflnaing Pfoc d f sswsw soda asa s ee 19 6 2 9ldl h l cuau eweeasussss unied ss osis nj 19 6 3 Fault finding trees User Manual aaa 19 6 3 1 Description fault finding trees aaa 19 6 5 2 No poW lfaul Ttind h0 ti6 siuwmssaddbs dj dos nesis 20 6 3 3 Nothing observed on the screen fault finding tree cc cece cece cece eeees 21 6 3 4 Verify input signal fault finding tree aaa 22 6 4 CONNECHONS mess adamsbss odd esi 22 Barco RHDM 1701 Maintenance Manual 47 Table of contents 675 JPOWE FdlaoiO ti0 asv sos S S AS A O A nn 22 6 0 IRIS Doafd GlaghO C saw add s ie 23 6 7 LIGNE GlAGNOSUGS sis sam M 24 6 9 Image di dfhosli6 asd ee mdada s s dana odu 24 6 9 COMMUNICATION GIAQGNOSUGS saws nas A AJ 24 6 10 Chor diagnosti CS esre aa EA an 25 7 Removal and reinstallation of electronic boards
5. 2 Software tree RHDM 1701 K9334245 V3 xx K5432074 Application software SW APPLIC V3 xx K54320161 K54320611 POWER BOARD SW APPLIC IRIS PAR K5831235 K5831238 Power Interface Board Main IRIS Board Figure 4 Software tree RHDM 1701 The only part of the software which can be updated at a service center is the Application Software The instructions to update the main software is described in the user manual 18 Barco RHDM 1701 Maintenance Manual 6 1 6 2 6 3 6 3 1 Diagnostics Diagnostics Fault finding procedure If you detect a problem with your configuration please check the items listed in the user manual first In case of malfunction it is important to follow a certain troubleshooting procedure Some of the steps in this procedure may seem obvious Nevertheless they are worthwhile checking As a malfunction on one board module can influence the behavior of other boards modules it might be necessary to replace the same board module twice in the same troubleshooting procedure Start here Check the fault finding trees as presented in the User manual included below If the fault finding trees of the User manual do not solve the problem check the following items listed in this diagnostics chapter e Check if the right connections are present See the section Connections e Check if the issue is related to one of the following cases v Incase the monitor power LED stays
6. Do NOT use alcohol solvents at higher concentration gt 5 v Use non aggressive cleaning products water or a solution of distilled water and IsoPropyl Alcohol Do not rub or push on the LCD screen Rubbing with tissue can degrade the performance of the LCD screen Cleaning the cover Use a soft cloth to remove dust If necessary a vacuum cleaner can be used to clean the ventilation openings if applicable Use a damp cloth if necessary with some mild detergent to remove stains Do not use a scouring pad or other tools that my scratch and damage the cover Do not use strong detergents such as alcohol and thinner Barco RHDM 1701 Maintenance Manual Abbreviations and acronyms 11 Abbreviations and acronyms C Degrees Celsius F Degrees Fahrenheit A ActEv Actions Events name of a Barco software product AGC Automatic Gain Control ALC Automatic Light Control AMLCD Active Matrix Liquid Crystal Display ANSI American National Standards Institute APA Automatic Phase Adjustment AR Anti Reflective a Si TFT Amorphous Silicone Thin Film Transistor AWG American Wire Gauge B BARCO Belgian American Radio Corporation BCM Barco wall Control Manager C CAN Controller Area Network CCFL Cold Cathode Fluorescent Lamp CCIR Consulting Committee International cd candela CE Conducted Emissions Conformity European safety CIE Commission International de I Eclairage Illumination CM Console Mount cm centimete
7. RS S SDI SDSDI SG SMPTE SS STANAG SVGA SXGA T Abbreviations and acronyms Look Up Table Measure of illumination lumens per meter squared millimeter milliseconds Mean Time Between Failures Mean Time To Repair National Electronics Manufacturers Association Near Seamless LCD National Television Systems Committee On Screen Display Phase Alternating Lines pixels per inch Patterned Vertical Alignment polyvinyl chloride Radiated Emissions Reserved for Future Use Red Green Blue letters colors also referenced separately Relative Humidity Reference High Definition Monitor Rack Mount Rotator Restrictions of Hazardous Substances Radiated Susceptibility Serial Digital Interface Standard Definition Serial Digital Interface Symbol Generator Society of Motion Picture and Television Engineers Separate Sync Standardization Agreement Super Video Graphics Array Super eXtended Graphics Array Barco RHDM 1701 Maintenance Manual 45 Abbreviations and acronyms TBC TBD TBM TBT UMD VDC VESA lt To Be Confirmed To Be Defined To be Measured To Be Tested Transistor Transistor Logic Under Monitor Display Volts Direct Current Video Electronics Standards Association VESA Mount Watt Barco RHDM 1701 Maintenance Manual Table of contents 12 Table of contents Ie ADOUE N l ll kss devusies adas 3 1 1 Contents of the maintenance manual aa aaa 3 E2 Ch
8. The following boards can be replaced at an authorized service center Power supply B563073 Power Interface Board K5831235 HDSDI Input Board K5831223 DVI Input Board K5831220 Communication Board K5831234 Control Box K5031237 Barco RHDM 1701 Maintenance Manual Removal and reinstallation of electronic boards 3 7 4 7 5 7 6 Module replacements level 4 e The Main Iris board K5831238 cannot be replaced at a service center When the Main Iris board is defect the whole display unit should be send back to Barco for repair e The panel the panel driver board and the LED driver board cannot be replaced at a service center When a part of the front cover is defect the whole display unit should be send back to Barco for repair Spare part kits level 2 and level 3 The following spare part kits can be ordered e RHDM Starter Spare kit K5031254 RHDM Power Supply RHDM Power Interface Board RHDM HDSDI Input Board RHDM Communication Board RHDM Control box RHDM Accessory kit e RHDM Accessory kit K5031253 v Knobs v VESA screws v User manual RAS Removal and installation precautions WARNING Always disconnect the unit from mains before removing covers and or replacing boards CAUTION The units contain ESD sensitive subassemblies Before commencing the removal reinstallation procedure of modules and or boards place the unit on an ESD safe work mat the back cover of the unit faci
9. before fixing the power supply to the back cover Removal and reinstallation of the power interface board S BARG Figure 15 Front view of the Power Interface Board The Power Interface Board contains indicator LEDs that provide valuable information about the status of the power distribution to the display unit R44 U lt Di7 R48 IEE 1 12V Figure 16 Indicator LEDs on the Power Interface Board e D16 12 V power supply power conversion check e D17 5 V power supply power conversion check Removal of the Power Interface Board e Follow the removal instructions of the back cover to remove the back cover e Place the back cover on the table with inside facing up e Remove the screws 3x that connect the power board to the back cover n 1 in the figure below e Disconnect the cables on the power board From power supply to J4 on PIB n 2 in the figure below From power supply to J6 on PIB n 3 in the figure below From J9 on PIB n 4 in the figure below to Iris board From J10 on PIB n 5 in the figure below to Iris board sy ON Barco RHDM 1701 Maintenance Manual Removal and reinstallation of electronic boards Screws 3x that fix PIB to the back cover J4 24 Vdc input to PIB from AC power supply J6 XPPower J10 Communication to Iris board 1 2 3 4 J9 Power to Iris board 5 6 LED indicators on the PIB Figure 17 Location of screws cables and indicator LEDs on the Power Int
10. s IDIRIN Figure 13 Top view of the power supply Removal of the power supply e Follow the removal instructions of the back cover to remove the back cover e Place the back cover on the table with the inside facing up ci ee Barco RHDM 1701 Maintenance Manual Removal and reinstallation of electronic boards 1 2 3 4 5 6 J1 Input AC power from AC input at the back J 204 Output to PIB J3 Connection area J14 and J15 to the PIB J14 Output to the PIB red wire J15 Output to the PIB black wire Screws 4x that fix the power supply to the back cover Figure 14 Location of screws and connectors of the power supply Place the back cover upright Remove the crossed head screws 4x located at the backside of the back cover n 6 in the figure above Disconnect the cables connected to the power supply v Cable from the AC input connector connected to J1 n 1 in the figure above v Cable to the power interface board connected to J 204 n 2 in the figure above v Unscrew the red cable J 14 to the power interface board n 4 in the fig ure above v Unscrew the black cable J15 to the power interface board n 5 in the figure above Barco RHDM 1701 Maintenance Manual 33 Removal and reinstallation of electronic boards 7 10 Reinstallation of the power supply e Execute all actions described above in reverse order It is convenient to con nect the cables to the power supply
11. the position n 1 and n 2 They light up orange after start up and should go out when they are configured When one of those FPGA indicator LEDs does not go out the IRIS board is defect The display unit should be send back to Barco The Freescale LED should light up green during operation This LED is only for development purposes and will not be present on the new version of the IRIS board Barco RHDM 1701 Maintenance Manual 23 Diagnostics 6 7 6 8 6 9 Light diagnostics In case the display unit is switched on but nothing is displayed on the screen even after exhausting the Nothing observed on the screen fault finding tree in the User manual e Switch on the display unit Check if the backlight switches on Even black should become brighter If the backlight does not switch on e Prepare the display unit for diagnostics v Remove the power connection to the display unit v Remove back cover as described in Removal and reinstallation back cover v Do not disconnect any cables inside the display unit v Reapply or switch on the power connection to the display unit e Check if LEDs D16 and D17 on the PIB are on If not replace PIB as described in Removal and reinstallation of the Power Interface Board PIB e Check if the backlight is connected to the power Connector J 8 on PIB The fault is likely to originate in the IRIS board or the backlight board when e the backlight has power but is never switch
12. LEDU Yes Unit in hard standby Power LED YES No further action off Press blinking required sa no yes Unit in soft standby Press Power LED orange no yes no Power LED green Contact Barco OSD menu visible Contact Barco Press Verify the input signal fault finding tree Input applied to the display unit LEDs not lighted Check the No Power fault finding tree Apply an input signal to the display unit Figure 6 Nothing observed on the screen fault finding tree Barco RHDM 1701 Maintenance Manual 21 Diagnostics 6 3 4 Verify input signal Invalid signal icon shown on the screen Status bar shown on the screen Apply a valid signal to the display unit Check if the signal is applied to the input on the SDI board and not to a loop through output Verify input signal fault finding tree Input signal is displayed on the screen No further action required Verify that the window to be viewed is highlighted on the status bar Press or to select window Verify that the wanted input signal is yes Input signal is displayed on the screen No further action required selected by the hightlighted window Contact B
13. RHDM 1701 16 5 LCD Broadcast Monitor Maintenance Manual K5960059 00 Intentionally Ieft blank Barco RHDM 1701 Maintenance Manual About the manual 1 About the manual 1 1 Contents of the maintenance manual This manual consists of the following chapters Chapter 1 About the manual Chapter 2 Important notices product safety precautions and package and storage The chapter contains important notices and safety precautions providing essential juridical and technical information about the purchased product Chapter 3 About the product Chapter 4 Board location This chapter gives an overview of the location of the electronic boards within the unit Chapter 5 Hardware and software module overview A hardware and software module overview plus a list of configuration possibilities are shown and listed in the chapter Chapter 6 Diagnostics In case the unit does not behave normal some general tips are listed in this chapter By following the Fault Finding Tree a service engineer will find on an easy way the faulty unit Chapter 7 Removal and reinstallation of electronic boards If a faulty board is detected by means of the previous chapter then it can be swapped following the procedures of this chapter Chapter 8 Interconnections This chapter describes the internal connections between the different boards and modules of the unit Chapter 9 Adjustment procedures After swapping a board it might be
14. a RHDM 1701 monitor equipped with an LCD panel selected zero dot defects at sparkle mode Sparkle mode is when the brightness of a dot is more than 16 at black Optical properties e Wide gamut LED backlight Processing of input signals e 48 bit color processing 16 bit per color e 96 120 Hz native LCD driving e Genlock and frame sync e Quantified latency e Scanning backlight functionality Calibration and stability e Compliant with following color standards EBU 3213 SMPTE C ITU BT 709 xvYCC sRGB Adobe x VS Barco RHDM 1701 Maintenance Manual About the product v DC e Selection of different opto electric transfer functions gamma Rec 709 xvYCC Pure gamma Extended gamma SRGB SMPTE 240M e Factory cross talk calibration AY A EEG S e Thermal sensor circuit for LED stabilization with temperature e Embedded spectrometer for overall color stabilization over time e Embedded special sensors for LED uniformity and color stabilization over time e Front sensor for stabilization of LCD Modular input configuration 4 slots e Slot 1 1 SDI input board standard e Slot 2 1 SDI input board optional e Slot 3 future option DVI e Slot 4 future option DVI SDI module specifications e Possible inputs 2 x SDSDI 2 x HDSDI 2 x 3Gb s option Combination of 2 signals out of SDSDI HDSDI or 3Gb s option 1 Dual Link option e Outputs 2 loop through outputs he ee Gk Control
15. a new communication board does not solve the issue the IRIS board is the most likely cause of the problem The IRIS board can only be replaced by Barco qualified personnel Send the display unit back to Barco 6 10 Color diagnostics Each display unit is calibrated in the factory with the highest precision to the correct white point primaries and gamma Two main issues can cause color problems e Defects e Matching between the display unit and other types of displays e g CRT technology based display units Defects Make a visual inspection of the displayed image Check for the problems described below e One horizontal stripe of the display unit has a different color than the rest of the screen e The whole image as an extreme color Such as purple green red etc If one of the problems described above occurs follow the diagnostics procedure below e Restart the display unit e If the problem persists or occurs frequently try an update to the latest firm ware e If the above checks do not resolve the issue the display unit will have to be serviced and or send back to Barco Matching problems If the display color resembles the needed color e g compared to a CRT but is Slightly off white point slightly reddish greenish purplish etc from the expected color several settings can be checked to obtain a better matching The points below describe the possible steps that can be taken to reach the desired c
16. aa 20 Figure 6 Nothing observed on the screen fault finding tree s aaa 21 Figure 7 Verify input signal fault finding tree aaa 22 Figure 3 IRIS Doard INdICItOr LEDS sisustus ni kn 23 Figure 9 Removal of rack brackets srecreimoreiiner m a E EAEE E E En 29 Figure 10 Location of the screws that fix the back cover to the front cover 065 30 Figure 11 Location of cables that connect the electronic boards in the back cover with the elec EFOnIE Po ras IN Ihe MONE COVE o as ss sjan a N AS A 31 Figure 12 Correct clamping of the LVDS cables 1 aaa 32 Figure 13 Top view of the power supply aaa 32 Figure 14 Location of screws and connectors of the power supply aaa 33 Figure 15 Front view of the Power Interface Board sssensrsrsrnrrrrsrsrerrrrrrererrrrrrrrrrerene 34 Figure 16 Indicator LEDs on the Power Interface Board cccc cece cece cece eeeeeeeeeeeeseneees 34 Figure 17 Location of screws cables and indicator LEDs on the Power Interface Board 35 Figure 18 Location of screws to remove mount the HDSDI input board 0065 36 Figure 19 Location of screws to replace the communication board ccc cece cece eee eee ees 37 Figure 207 CONCFOVPOX saiacantantcanimnn de heatpncwua car ranektiiednaatinaart aan cited meena luau eenineniaaedinens 38 Figure 21 Location of screws cables to remove or install the control box 0
17. ackage is used for shipping Handle with care when transporting Keep your original packaging It is designed for this unit and is the ideal protection during transportation 2 4 2 Procedure in case of damages All shipments should be opened and inspected for concealed damage or pilferage as soon as possible after the arrival at destination The shipping cartons should be retained for the surveyor s inspection and full and accurate reserves must be made by a letter or a fax message Depending upon the used means of transport the written protest is subject to different time rules e by sea the protest has to be issued against the captain and or ship within 3 days of the delivery of the goods e by road the protest has to be issued against the last road carrier within 7 days after delivery of the goods e by air the protest has to be issued against the air carrier within 14 days after delivery of the goods In all cases a claim or potential claim should be reported as soon as possible whether or not full documentation is immediately available Barco RHDM 1701 Maintenance Manual 9 Important notices product safety precautions and package amp storage 2 4 3 2 4 4 2 4 5 2 4 6 After completion of all required steps the claim should normally be finalized within one month For more information about the claims handling procedure contact Barco n v Storage It is best to store the display unit in its original pa
18. afety pre cautions and package amp storage Read carefully MPORTANT Please read the important notices and safety precautions mentioned in the following para graphs carefully They provide essential juridical and technical information about the pur chased product Important notice Copyright Barco n v All rights reserved The information contained herein is Barco confidential information No part of the information contained herein may be disclosed outside of the organization of the recipient its sub contractors and customers in any form or by any means and or stored in a database or retrieval system without the prior written consent of Barco Technical accuracy notice Although every attempt has been made to achieve technical accuracy in this document we assume no responsibility for errors that may be found Our goal is to provide you with the most accurate and usable documentation possible if you discover errors please let us Know Federal Communication Commission FCC notice This equipment has been tested and found to comply with the limits of an FCC class refer to the technical specifications of the specific unit for more details about the corresponding class These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in a
19. ange F 6old sseeodss as d an s a i 3 1 3 Notatlofh cofhV fitlOisauaceeeawdawuwewnwwwsw sknwduoewded auwenestteadzeeuwsbtnsib si 4 2 Important notices product safety precautions and package amp storage 5 GE REA torosi tos mune omen a NSS 5 252 MH pOft fifNOtiC nccdewawc iaeaw dudwnawwidnr jdiedsisiji 5 22t COOV ROME aso nn na 5 242 2 TECNICA accra cy NOl l skaanaasdds aa das s K 5 2 2 3 Federal Communication Commission FCC notice aa 5 4 Ml lfiehi icmuess uo gdaoss st da dd sed nas 5 22 59 klad fl lfK suvaonmnmuedso soandoudoesoto m k ai 6 2 2460 OPelvsource NC ld ks au kuada K D A V K 6 2 3 Sal t Pr c ubdofis sisunneasandetdasddan ea dd 7 2 3 1 Service safety precautions aaa aaa aaa 7 24312 Product S l t NOCEC ua odd d at 7 25 43 Ealtfijlidatniesadn dtdmns d dsk nb kt es 7 2 3 4 Electro Static Discharge ESD notice s aaa 7 2 3 5 Electrical warnings ANd CAUTIONS aaa 7 2 3 6 Environmental cautions aaa 8 2 3 7 Requirement for dusty environments aaa 8 Jao EED OCO ON eae an esu dS D S D S S N N N S 8 2 30 C 0V tema saiti das 9 23 10 Hle fGous materials seesi pisara om ada 9 254 P Ckad n u stOf d znsa ao anonses tdi N 9 2d G fl l l son osenoscnanad end M SN MS 9 2 4 2 Procedure in case of damages aaa aaa 9 2A SIOTGE d ma sm A D PA N S S I MS 10 244 4 Electrolytic capacitors sssiscnannidos s nabas nea
20. arco Set the status bar to Always visible in the OSD menu 6 4 6 5 Figure 7 Verify input signal fault finding tree Connections Check if the following connections are present e 110V 220V power AC supply e Input source cable e LAN Network connection Power diagnostics In case the display unit power LED stays off or there is no image even if the power LED is green e Prepare the display unit for diagnostics v Remove or switch off power connection to the display unit v Remove back cover as described in Removal and reinstallation back cover v Do not disconnect any cables inside the display unit v Check all connections to and from the PIB as listed in Removal and rein Stallation of the power interface board PIB v Apply the power connection to the display unit or switch on the power of the display unit e AC power supply only Check if LEDs D16 and D17 are on Barco RHDM 1701 Maintenance Manual 6 6 Diagnostics v If both LEDs D16 and D17 are off replace PIB as described in Removal and reinstallation of the power interface board PIB e Power supply and PIB are working but still no image is observed on the screen See Light diagnostics IRIS board diagnostics WF a 4 pT 5 Ti E d FPGA1 LED FPGA2 LED FREESCALE LED Figure 8 IRIS board indicator LEDs To verify if the IRIS board is defect check the FPGA LEDs on
21. bles User manual and guiding sheets e Seal the box with tape Contact information Belgium Email Support smd barco com Phone 32 56 262 350 Fax 32 56 233 013 United States Email Helpdesk BCDUSA barco com Phone 1 866 992 2726 Fax 1 678 475 8124 Web sites Public Web site http www barco com Partner Web site http my barco com Barco RHDM 1701 Maintenance Manual About the product 3 About the product The RHDM 1701 is a reliable grade 1 reference monitor for color critical applications in the broadcast and post production markets such as e camera control e program and distribution monitoring e signal QA Quality Assurance e technical room e color grading e DI Digital Intermediate The RHDM 1701 reference monitor brings value of trusted reference colors no calibration maintenance for a long period and image quality comparable to CRT On top of that the user friendly interface and ease of use are unparalleled in similar LCD monitors On the feature level the color accuracy and stability with time and temperature perfect grey scale representation deep and correct blacks motion handling with scanning backlights and a myriad of other features give large benefits to professionals active in these markets The Key features of the display unit are LCD panel e 16 5 41 9cm diagonal e 1920x1080 e 10 bit panel e Typical contrast 1000 1 e Barco guarantees the delivery of
22. ccordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Warranty During the warranty period Barco n v will do all repairs free of charge material and labor The faulty parts or units have to be shipped freight prepaid to a Barco n v regional service center Barco n v will pay the freight charges when the repaired parts are shipped back to the customer s site Damage of equipment due to improper use or negligence of the safety Barco RHDM 1701 Maintenance Manual 5 Important notices product safety precautions and package amp storage 2 2 5 2 2 6 precautions incorporated in this manual are not covered by this warranty The warranty does not include the following e Any hardware or software item procured from a source other than Barco n v or their official agent or distributor and integrated by Customer or a third party into Barco n v supplied equipment e Any host or system configuration not explicitly supported by Barco n v e Consumables such as projector lamps dust filters e All software installed on the system whether they are acquired from Barco n v or a third party An exception is made for software delivered by Barco n v that would prove to be a cause for the malfunctioning of the hardwar
23. ckaging in a room that does not exceed the storage conditions mentioned in the technical specification Electrolytic capacitors The display unit needs to be powered on for a period of 24 hours at least once every 2 years to allow internal electrolytic capacitors to be reformed Failure to do so may lead to compromised reliability Packaging e Packaging corresponds to standards for international transport by air sea ground e Dimensions v Height 550 mm v Width 675 mm v Depth 400 mm e An optional flight case is available for flexible demo purposes contact Barco for more details Repack instructions CAUTION To repack the display unit please use the original packaging material e Place the box with the backside on a stable and flat surface e Make sure the rack brackets are mounted to the display unit and the stand if there was one used is removed e Place the display unit in the plastic bag and seal the plastic bag e Place the 2 protective covers one on the left side of the display and one on the right side of the display Note that the left and right side are slightly dif Barco RHDM 1701 Maintenance Manual 2 5 Important notices product safety precautions and package amp storage ferent and should be used correctly _ e Place the display unit gently in the box The bottom side of the display facing down Include all original items provided with the display unit including ca
24. connect the electronic boards in the back cover to the electronic boards in the front cover v v Disconnect the cable of the power interface board connected to the LED driver board n 2 in the figure above Disconnect the cable of the main Iris board connected to the control box n 3 in the figure above Disconnect the flat cable of the main Iris board connected to the LED driver board n 4 in the figure above Disconnect the cable of the I O board connector J11 connected to the control box n 5 in the figure above Disconnect the LVDS cables 2x of the main Iris board connected to the panel driver board n 7 in the figure above Remove the clamps 2x that fix the LVDS cables n 8 in the figure above Barco RHDM 1701 Maintenance Manual 31 Removal and reinstallation of electronic boards e The back cover is now disconnected and is ready for further maintenance actions Reinstallation of the back cover Execute all actions mentioned above in the reverse order Take the following points into account e After connecting the LVDS cables to the panel driver board verify that the clamps are placed over the stripped part of the LVDS cables 1 CVE Bg p A MT RY ki Hi i uk g SS N a v a z FI F T je x 1 Stripped part of LVDS cable 2 Copper clamp fixation Figure 12 Correct clamping of the LVDS cables 7 9 Removal and reinstallation of the power supply ai o4 03 2010 He V l
25. corresponding probe such as mentioned above Use the obtained values to manually adjust the x y coordinates of the display unit If the above checks do not resolve the color matching issue contact Barco for further assistance A display swap would probably not solve the problem as the problem is related to the difficulty in matching different technologies 26 Barco RHDM 1701 Maintenance Manual Removal and reinstallation of electronic boards 7 Removal and reinstallation of electronic boards 7 1 Service levels Maintenance levels Level Swap Description level 1 NONE e User level adjustments e User software uploads Technical Services Swap of electronic boards described in maintenance manual Calibration of display unit Qualified regional service center Swap of electronic boards described in maintenance manual Repair of electronics Calibration of display unit Product base Swap of electronic boards described in maintenance manual Repair of electronics Calibration of display unit Panel swap optics and backlights repair Iris board swap Firmware uploads Table 1 Maintenance levels Required level and or training User Product training Product training Certified customer personnel or partner Repair training Repair training The Maintenance manual may only be used by personnel with a level of 2 or higher 72 Module replacements level 2 and level 3
26. d location 4 2 Back cover Power supply Power Interface Board Iris board HDSDI input board Communication board U A W NH Figure 2 Back cover module overview 16 Barco RHDM 1701 Maintenance Manual Hardware amp software module overview JeOYS TIVLSNI O 8900969 ys 444 O 0 0096GX LOZ NGHH Wn 409 L LSO096S LOZL WGHY WN LSO096S Hardware amp software module overview Hardware tree O 5 1 ONIMOWd ASSY t cL E0GXA xog IOdI1NOO ASSV LEZLEOSM Jayawosjoeds 66L0 va ayog G37 NN 9EZLESSM pieog soe I9 u EA Ollddv MS UOI E9IlUNnUWOOD t 0ZEtrC M Y6C E8GX pueog ndu GS peog SIHI uren peog 90E IEJ U 1 MOd A ddng 1 Mm0d EcclLESSm SEcLESSM GEZ LESGA Z0 998 LHOIMMOVE ASSY GEZ LEOGY LNOtH4 ASSY EEZ LEOGY XX SA GtYcYEE6XM LOZ L NOHd pieog saanud d31 LEcLE8GXM HHAOO HO3WN ASSY CtCLE0GXM 17 Figure 3 Hardware tree RHDM 1701 the RHDM 1701 Each type of display unit and electronic board receives a unigue The hardware tree gives a schematic overview of all parts which are present in Barco number K9334245 Barco RHDM 1701 Maintenance Manual Hardware amp software module overview 5
27. e covered under this Agreement e If any payment remains outstanding from the Purchaser to the Seller e Normal wear and tear use under circumstances exceeding specifications abuse unauthorized repair or alteration lack of proper maintenance e nthe particular case of LCD displays to the case of image retention phe nomena shadows dark lines and other image artifacts that may result from a usage outside of the specification e Any failures resulting from an accident negligence such as but not limited to removing or deleting system files amp licensed software product files mis use circuit failure or any change damage due to fire water thunder or lightning power failure or fluctuation disruption of communication lines or due to force majeure or any reason foreign to the equipment e Any specific services or procedures asked for by the Customer related to verification of repaired equipment e If several failures occur which are excluded from warranty due to circum stances such as fire and if Barco n v s understanding that these circum stances may result in damage to other hardware under agreement then Barco n v is entitled to terminate the contract No fees will be paid back by Barco n v in this case Inspection of equipment will be required prior to the continuation of this Agreement the same terms and conditions as for the inspection prior to the contract apply Trademarks Brand and product names mention
28. ed in this manual may be trademarks registered trademarks or copyrights of their respective holders All brand and product names mentioned in this manual serve as comments or examples and are not to be understood as advertising for the products or their manufactures Open source license This product contains software components released under an Open Source license A copy of the source code is available on request by contacting your sales representative See appendix A for details Barco RHDM 1701 Maintenance Manual Important notices product safety precautions and package amp storage 2 3 Safety precautions 2 3 1 Service safety precautions WARNING Electric shock or fire hazard can be caused if critical components are replaced by non conforming components These components are marked in this guide by a sign Replace with conforming types only 2 3 2 Product safety notice J warn NG Many electrical and mechanical parts in display units have special safety related characteristics These characteristics are often not evident from visual inspection nor can the protection afforded by them necessarily be obtained by using replacement components rated for higher voltage wattage etc Replacement parts that have these special safety characteristics are identified in this data and its supplements and bulletins Electrical components having such features are identified by 4 or on the schematics and on the parts lists
29. ed on e the backlight switches on but no menu or other picture can be made visible on the screen The IRIS board can only be replaced by Barco qualified personnel Send the display unit back to Barco Image diagnostics In case the display unit shows the no valid sync message and the Verify input Signal fault finding tree from the User manual does not resolve the problem e Source validation v Check the video source on another input board or on another display unit v Check if a different video source applied to the same input of this display unit shows an image on the screen v Check whether your source is a validated input timing for your firmware version User manual e Ifthe source is valid try to resolve the problem by installing a new different input board as described in Removal and reinstallation of HDSDI board e If installing a new different input board is unsuccessful the IRIS board is the most likely to cause the problem The IRIS board can only be replaced by Barco qualified personnel Send the display unit back to Barco Communication diagnostics In case there is no communication with the display unit and the problem is not related to the network or the IP address then the problem can be related to the communication board Replace the communication board as described in Removal and reinstallation of the communication board Barco RHDM 1701 Maintenance Manual Diagnostics If installing
30. ee eee 38 Table of contents Figure 22 Interconnection drawind sisesovsdd odaadssam desa des 40 12 2 List of tables Table 1 Maintenance leVelS sis esanansasis sea dasdssdrac s ri ir di ir re r d 27 Barco RHDM 1701 Maintenance Manual 49 Table of contents End of document 50 Barco RHDM 1701 Maintenance Manual
31. een Barco RHDM 1701 Maintenance Manual 19 Diagnostics 6 e Image displayed on the screen is distorted shows bands or stripes In this case something is wrong with the display unit Contact Barco or your sales representative 3 2 No power fault finding tree Check power Power LED yes on AC power source yes No further action required es Apply sl Power y No further action that is conform to the vane LED on required technical specifications no no AC yes yes power source conform Power bonaera to technical switch on specifications no applied to display unit Swith power switch on Figure 5 No power fault finding tree No further action required Contact Barco Barco RHDM 1701 Maintenance Manual Diagnostics 6 3 3 Nothing observed on the screen fault finding tree Nothing observed on screen yes Wait until the display unit reaches a steady state wait 40 seconds No further action required Power LED blinking Steady state reached no Apply a power source a that is conform to the i i Contact Barco technical specifications technical speci fications yes no ul IAG Contact Barco reached Power
32. emove completely Screws 18x loosen only Figure 10 Location of the screws that fix the back cover to the front cover e The back cover is fixed to the front cover with 22 screws in total Use a T10 torx screwdriver to loosen the screws The screws of type 1 see figure above must be removed completely while the screws of type 2 should be loosened only e To remove the back cover do not force anything Do not pull off the back cover completely since several wires are connecting the electronic boards in the back cover to electronic boards in the front cover Lift up the cover by pulling at all sides evenly When the back cover has lost contact with the front cover put the bottom side of the back cover on the edge of the front as in figure below Watch out that the back cover does not fall en Barco RHDM 1701 Maintenance Manual Removal and reinstallation of electronic boards CON OGU BU NH Open cover from the top J8 Power connection to LED driver board J 1 J7 USB connection to control box J11 flat cable from Iris board to LED driver board J8 J11 Communication board connector to control box LVDS cable connection area on the panel driver board LVDS cable connection to panel driver board Screws 2x that fix the LVDS cables to the LED driver board Figure 11 Location of cables that connect the electronic boards in the back cover with the electronic boards in the front cover e Remove the cables that
33. erface Board Reinstallation of the Power Interface Board Execute all actions described above in reverse order Barco RHDM 1701 Maintenance Manual Removal and reinstallation of electronic boards 7 11 Removal and reinstallation of HDSDI board Removal of HDSDI input board Connectors on the HDSDI input board back cover Loosen or tighten the nuts 4x with a size 16 wrench Location of the crincle washer at the HDSDI input connectors Connector socket for HDSDI board on Iris board Screws 2x that fix the HDSDI board to the Iris board U A WN Be Figure 18 Location of screws to remove mount the HDSDI input board e Follow the removal instructions of the back cover to remove the back cover e Place the back cover upright e Unscrew and remove the nuts 4x at the outside of the back cover with a wrench n 2 in the figure above e Place the back cover on the table with the inside facing up e Remove the screws 2x that fix the HDSDI input board to the main Iris board n 5 in the figure above e Pull the HDSDI board gently from the slot 36 Barco RHDM 1701 Maintenance Manual Removal and reinstallation of electronic boards Reinstallation of HDSDI input board Execute all actions described above in reverse order Take the following points into account e Before fixing the HDSDI board to the back cover with the nuts verify that at all the BNC connectors the crinkle washer is placed between the back co
34. in this data and its supplements and bulletins The use of a substitute replacement that does not have the same safety characteristics as the recommended replacement part shown in the parts lists in this data and its supplements and bulletins may create shock or fire 22335 Earthing WARNING The display unit must be earthed correctly Verify that the power cable is plugged into a Standard 3 pin power outlet which is effectively earthed When using extension cords make sure that they contain a grounded connection If in doubt contact a qualified electrician Ignoring this warning may lead to personal injury or death 2 3 4 Electro Static Discharge ESD notice CAUTION The unit contains ESD sensitive subassemblies The equipment has been built in accordance with the Barco ESD protection procedure Use an earth strap during service interven tions 2 359 Electrical warnings and cautions e Do not power the unit with other input sources as specified in the technical specifications e Always power down the unit before disconnecting the power cable e Unplug the display unit from the power source when not in use Barco RHDM 1701 Maintenance Manual 7 Important notices product safety precautions and package amp storage 2 3 6 2 3 7 2 3 8 IMPORTANT Immediately unplug if e the power supply cord is damaged e the unit has been dropped or the cabinet is damaged e the unit does not operate normally by follow
35. ing the operation instructions WARNING Do not remove the cover without authorization Removal of the cover by non qualified personnel can cause personal injury Environmental cautions e Do not use the display unit in a dusty or damp room e Do not submit the display unit to heavy shocks and or vibrations e Do not cover the display unit while in operation to avoid overheating e Do not expose to direct sunlight e Do not use the display at extreme limits of temperature and humidity range Storage and operating limits are specified in the technical specifications of the unit Requirement for dusty environments The room in which the display unit is installed and operational must be dust free The room must comply with a dust class of 8 or better according to ISO14644 1 If the room in which the display unit is installed does not comply with the dust class stated above please contact Barco to discuss possibilities to protect the display unit against dust NOTE All construction reconstruction decoration activities must be completed before the installation and operation of the product LCD screen e Do not apply pressure on the surface of the screen If waves are visible on the screen below the pressing object e g finger the pressure is already too high and the LCD may already break under these circumstances e Do not hit the LCD screen with hard objects e Do not rub the LCD screen with rough materials e Do n
36. necessary to perform some adjustments if this is the case then these adjustments procedures are described here Chapter 10 Maintenance This chapter contains the cleaning instructions of the LCD screen and the cover of the unit It also describes the function and the general operation of the Barco keypad as maintenance interface if applicable An overview of preventive maintenance to be performed on regular bases is also given in this chapter Chapter 11 List of abbreviations 1 2 Change record Revision Date Description 00 Aug 10 Initial release Barco RHDM 1701 Maintenance Manual 3 About the manual 1 3 Notation convention Following notations are applicable to this manual and should be respected throughout the manual WARNING Warnings presented in this manual provide information which if not adhered to may result In personal injury or death CAUTION Cautions presented in this manual provide information which if not adhered to may result in damage to the equipment NOTE Notes presented in this manual provide information which emphasize points significant to understand and operate the unit IMPORTANT Important presented in this manual provide information which is important to highlight 4 Barco RHDM 1701 Maintenance Manual PA 2 2 2 2 l 2 2 2 PARIS 2 2 4 Important notices product safety precautions and package amp storage Important notices product s
37. ng upwards Do not loosen any screws unless they are mentioned in the removal and reinstallation procedure Required tools e Screwdriver for torx head screws T20 e Screwdriver for torx head screws T10 e Screwdriver for torx head screws T7 e Wrench size 16 e Screwdriver for crossed head screws type PHO Barco RHDM 1701 Maintenance Manual Removal and reinstallation of electronic boards 7 7 Remove the brackets The display unit is delivered with brackets for rack mounting First remove the 2 rack brackets with handles by unscrewing 2x 3 torx head screws T20 jas F Cs Va a ee Pg gl Figure 9 Removal of rack brackets 7 8 Removal and reinstallation back cover Removal of the back cover IMPORTANT Removing the back cover voids the warranty e Usea flat and stable table to handle the display unit e Cover the surface of the table with bubble wrap or a similar protective mate rial to avoid scratching of the LCD panel e Place the display with the LCD panel front facing down and the top of the display unit away from the edge of the table You should be positioned at the bottom side of the display unit to be able to remove the back cover easily Barco RHDM 1701 Maintenance Manuals Z Z SS Removal and reinstallation of electronic boards 1 2 Screws 4x r
38. off or there is no image even if the power LED is green See the section Power diagnostics v Incase the monitor is switched on but nothing is displayed on the screen See the section Light diagnostics v Incase the monitor keeps showing the no valid sync message See the section Image diagnostics v Incase there is no communication with the monitor and you are sure there are no network or IP address issues See the section Communica tion diagnostics v Incase color is not correct or color is unstable See the section Color diagnostics v To verify if the IRIS board is defect see the section IRIS board diagnos tics Fault finding trees User Manual Description fault finding trees When the display unit is not working properly or the operation instructions do not solve the problem the troubleshooting may allow the user to identify the source of the problem The fault finding trees are divided into three structures They should be checked according to the problem observed by the user e No power fault finding tree The display unit does not seem to be powered No LEDs are burning and nothing is observed on the screen e Nothing observed on the screen fault finding tree The display unit is pow ered but no image is shown on the screen e Verify input signal fault finding tree The display unit works correctly but the applied input signal is not recognized or not displayed on the scr
39. olor matching e Make sure the display is warmed up wait at least 20 minutes e Press the CAL button and select the appropriate color space e g Rec 709 for HD content EBU 3213 for European SD content SMPTE C for US SD con tent etc e Check in the color working space menu if the white point gamma and or RGB primaries correspond to the standard values as specified in the User Manual e The white point of the RHDM can still differ slightly with respect to another display unit e g a reference CRT monitor Try to manually adjust the white point of the display unit Differences in white point can be related to v different technologies v different calibration sensors v metameric difference of a human observer because of difference between LED and phosphor spectra Barco RHDM 1701 Maintenance Manual 25 Diagnostics NOTE When the colors of the display unit seem greenish decrease the y coordinate of the white point from 0 329 down to a value as low as 0 315 and Increase the x coordinate of the white point from 0 3127 up to a value of 0 315 MPORTANT Do not measure the display unit with a colorimeter such as DK Technologies Konica Minolta CA 210 Thoma Klein K 10 etc These probes will give erroneous results because the display unit is a LED based display The color filters do not match It is recommended to use a spectropho tometer for reliable results NOTE The CRT can be measured with a
40. ot touch the LCD screen with hard materials Hard materials can cause scratches on the surface of the LCD screen Examples of hard material are fingernails pencils pens and styluses wooden plastic or metal objects e While moving the display unit manually hold the LCD screen away from your body to avoid scratching the LCD screen Barco RHDM 1701 Maintenance Manual Important notices product safety precautions and package amp storage e Do not paste or stick objects with glues and or adhesive tapes on the LCD screen e Wipe off water droplets or oil immediately Ignoring this precaution could lead to staining and or discoloration of the LCD screen e Do not expose the LCD screen to direct sunlight 2 3 9 Cover e Do not place objects on the cover e Do not spill fluids over the cover or the LCD screen e Do not push objects into ventilation openings of the display unit 2 3 10 Hazardous materials J WARNI NG The LCD panel is composed of multiple layers of glass and protective glass with a small amount of liguid in between Rough handling or dropping can cause the LCD panel to break If any part of the skin or body comes in direct contact with the liguid immediately wash the affected areas with plenty of water for at least 15 minutes If any symptoms are present after washing get medical care 2 4 Package and storage 2 4 1 General A safe transport of the units can only be guaranteed if the original undamaged p
41. r CMS Control room Management Software CoG Combined sync on Green CR Contrast Ratio CS Combined Sync CS Conducted Susceptibility CVBS Composite Video Blanking Sync D DAC Digital to Analog Converter DC Direct Current DDC Display Data Channel Barco RHDM 1701 Maintenance Manual 43 Abbreviations and acronyms DM E EBU EDID EIA EMI EMC EN EOTF ESD FD FLIR FPDM GPI HD HDMI HDSDI HE HEA HID HMI ICD IEC IP ISO ITO ITU kg LCD LFC LRU Display Module European Broadcast Union Extended Display Identification Data Electronic Industries Association Electromagnetic Interference Electromagnetic Compatibility European Norms Electro Optical Transfer Function Electrostatic Discharge Full Duplex Forward Looking Infrared Flat Panel Display Measurements General Purpose Interface Half Duplex High Definition Multimedia Interface High Definition Serial Digital Interface Highly Efficient High Efficiency Antireflective Human Interface Device Human Machine Interface Interface Control Document International Electrotechnical Commission Ingress Protection International Standard Organization Indium Tin Oxide International Telecommunications Union kilogram Luminance Liquid Crystal Display LCD Flicker Compensation Line Replaceable Unit Barco RHDM 1701 Maintenance Manual NEMA NSL NTSC OSD PAL ppi PVA PVC RE RFU RGB RH RHDM RM ROT RoHS
42. ver and the nut n 3 in the figure above 7 12 Removal and reinstallation of the communication board Removal of the communication board Outside back cover Torx 3x T10 that fix the communication board to the back cover Torx 1x T7 screw that fixes the communication board to the back cover Metal housing of USB connectors Connector socket for communication board on Iris board U AA WN e Screws that fix the communication board to the Iris board Figure 19 Location of screws to replace the communication board e Follow the removal instructions of the back cover to remove the back cover e Place the back cover on the table with the outside facing up e Remove the screws 4 in total n 1 torx T10 and n 2 torx T7 in the figure above that fix the communication board to the back cover e Flip over the back cover and remove the screws 2x that fix the communi cation board to the main Iris board n 5 in the figure above e Pull the communication board gently out of the socket Barco RHDM 1701 Maintenance Manual 37 Removal and reinstallation of electronic boards Reinstallation of the communication board Execute all actions described above in reverse order Take the following points into account e When placing the communication board in the back cover verify that the metal housing of the USB ports Is nicely fitting in the holes n 3 in the figure above 7 13 Removal and reinstallation of the control bo
43. x Figure 20 Control box 1 Torx 4x T10 that fix the control box to the front cover 2 Control panel removed from the front cover 3 Cable gap in front cover for control panel cables Figure 21 Location of screws cables to remove or install the control box ee ee Barco RHDM 1701 Maintenance Manual Removal and reinstallation of electronic boards Removal of the control box e Follow the removal instructions of the back cover to remove the back cover e Place the front cover on the table with the inside facing upwards e Remove the control box by unscrewing 4 screws that fix the control panel to the bottom of the display unit n 1 in the figure above e Slide the cables through the cable gap n 3 on the figure above so that the control box can be completely removed Reinstallation of the control box Execute all actions described above in reverse order Take the following points into account e To fasten the control box to the cover First place the 4 fixation screws in the front cover and then locate the box on the front so that the screws fit in the foreseen holes in the control box Fasten the screws one by one Barco RHDM 1701 Maintenance Manual 39 Interconnections 8 Interconnections K5831223 optional KS831220 optional DVI Input board DVI Input board K5B31223 optional a E EL g pri il o 4 i d 1 ie el kl fl fe i site tm r E if 40 Barco RHDM 1701
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