TDP-245 Series USER`S MANUAL DIRECT THERMAL
Contents
1. off the power switch Sensor Calibration 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks B It will calibrate the gap black mark sensor sensitivity B The LED color will be changed as following order Amber gt red 5 blinks amber 5 blinks green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green B It calibrates the sensor and measures the label length Note Please select gap or black mark sensor by GAP or BLINE command prior to calibrate the sensor For more information about GAP and BLINE command please refer to TSPL2 programming manual 29 Gap Black Mark 1 off the power switch Sensor Calibratio 2 Hold on the button then turn on the power switch Label Length 3 Release the button when LED becomes amber and blinking Measurement Any amber will do during the 5 blinks Self Test and enter B The LED color will be changed as following order Dump Mode Amber red 5 blinks amber 5 blinks green 5 blinks gt green amber 5 blinks red amber 5 blinks solid green It calibrates the sensor and measures the label length and prints internal settings then enter the dump mode Note Please select gap or black mark sensor by GAP or BLINE command prior to calibrate the sensor For more information about GAP and BLINE command please refer to TSPL2 programming manual Printer 1 Turn2. 1 A brand new printer 2 Change label stock 3 Printer initialization Please follow the steps below to calibrate the gap black sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks B It will calibrate the gap black mark sensor sensitivity B The LED color will be changed as following order Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green B It calibrates the sensor and measures the label length Note Please select gap or black mark sensor by GAP or BLINE command prior to calibrate the sensor For more information about GAP and BLINE command please refer to TSPL2 programming manual 20 4 2 Gap Black Mark Calibration Self test Dump Mode While calibrate the gap black mark sensor printer will measure the label length print the internal configuration self test and then enter the dump mode Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes amber and blinking Any amber will do during the 5 blinks B The LED color will be changed as following order Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green
3. B It calibrates the sensor and measures the label length and prints internal settings then enter the dump mode Note Please select gap or black mark sensor by GAP or BLINE command prior to calibrate the sensor For more information about GAP and BLINE command please refer to TSPL2 programming manual 21 Self test Printer will print the printer configuration after gap black mark sensor calibration Self test printout can be used to check if there is any dot damage on the heater element printer configurations and available memory space PRIHTER INFO Hmm vD 02B Firmware checksum CHECKSUM 56269 MILAGE m 67 Printed mileage meter SERIAL PORT 18200 8 1 COUNTRU CODE 001 serial port configuration SPEED 2 Country code DENSITY 8 SIZE 3 54 2 49 Print speed inch sec GAP 0 14 0 00 i TRANSPARENCE 7 PRESS Label size inch DRAM FILE FILE s FLASH FILE 0 FILE i II Gap distance inch TOTAL DRAM 256 KBYTES Gap black mark sensor sensitivity AVAIL DRAM 256 KBYTES TOTAL FLASH 0 KBYTES Numbers of download files AVAIL FLASH 0 KBYTES Total amp available memory space Self test printout Note 1 The physical flash memory for RoHS compliant version is 2MB Flash and 2MB DRAM 2 System occupies 960 KB in Flash memory so total flash memory space for user downloading is 1088 KB 3 System occupies 1792 KB in DRAM so total DRAM memory space for user
4. 6 32 30 20 31 20 36 20 32 20 36 57114387 20 22 35 37 31 31 34 33 38 54 PRINT 1 22 OD BA 50 52 49 AE 54 20 31 WW 26 31 6D Dump mode printout Note Turn off and on the power switch to reset the printer for normal printing 23 4 3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults The only one exception is ribbon sensitivity which will note be restored to default Printer initialization is activated by the following procedures 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green after 5 amber blinks Any green will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green Printer configuration will be restore to defaults as below after initialization Label Width 4 25 108 0 mm Label Height 2 5 63 4 mm Gap Setting 0 12 3 0 mm Print Direction D Note Always do gap black mark sensor calibration after printer initialization 24 4 4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green amber after 5 green blinks Any green amber
5. downloading is 256 KB 22 Dump mode Printer will enter dump mode after printing printer configuration In the dump mode all characters will be printed in 2 columns as following The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program SPEED 2 8 53 50 45 45 44 20 32 2E 30 DENSITY 8 BA 44 45 53 49 54 59 20 38 SET PEEL 20 53 45 54 20 50 45 45 4C OFF DIRE 20 4F 46 46 00 44 49 52 45 CTION 8 43 54 49 AE 4E 20 30 00 QA 47 8 06 mm 26 38 2E 30 30 20 60 D OD BA REFERENCE 52 45 46 45 52 45 4E 43 45 20 8 8 SET C 38 2C 30 OD 53 45 54 20 43 UTTER OFF 55 54 54 45 52 20 4F 46 46 QD ASCII Data SIZE 100 53 49 SA 45 20 31 30 30 2E 02 65 0 30 32 20 60 6D 2C 36 35 2E ag 4 mm CLS 34 20 6D 6D OD QA 43 4C 53 20 ED 2 0 DE 45 44 20 32 2E 30 OD OA 44 45 8 5 53 49 GA 59 20 38 00 BA 53 ET PEEL 45 54 20 50 45 45 4C 20 AE 46 F BIRECTI 46 OD 44 49 52 45 43 54 49 00 mm REF 32 32 20 60 60 GOD 52 45 46 ERENCE 6 0 45 52 45 AE 43 45 20 30 2C 30 SET GUTT 0 BA 53 45 54 20 43 55 54 54 ER OFF SI 45 52 20 4F 46 46 OD BA 53 49 ZE 188 02 45 20 31 38 30 2E 38 32 20 mm 65 04 m 60 6D 2C 35 2E 38 34 20 60 m CLS 60 OD 43 4C 53 OD OA 42 41 RCODE 144 52 43 4F 44 45 20 31 34 34 2C 149 39 1 31 34 39 2C 22 33 39 22 2C 31 z0 1 0 2
6. will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns red amber after 5 green amber blinks Any red amber will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 6 Skip AUTO BAS TSPL2 programming language allows user to download an auto execution file to flash memory Printer will run the AUTO BAS program immediately when turning on printer power The AUTO BAS program can be interrupted without running the program by the power on utility Please follow the steps as below 1 Turn off printer power 2 Press the FEED button and then turn on power 3 Release the FEED button when LED becomes solid green B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 Printer will be interrupted to run the AUTO BAS program 25 5 Maintenance 5 1 Cleaning Use one or more of t
7. TDP 245 Series DIRECT THERMAL BAR CODE PRINTER USER S MANUAL Contents CObYP G IT DEGEAPATION u uuu to ebed toto ee 1 Gea elc 1 Il Odi CHO i ere eter mere dose EDIDI E 3 2 Getting uu nase 3 2 1 Unpacking and INSPECCION 3 2 2 EQUIPMENT e ue TE 3 VS acia EE ELS 4 VS B ee 4 E yi ux u utu uum ua m uum uu 4 SCUD MOT aan asnu i i aa i au a Ta 5 3 1 Setting Up the Printer a 5 3 2 LOCK u uu u xu aaah saa saa sas 6 3 3 Peel Off Installation Assembly Option 7 3 4 Loading Label for Peel off Mode Option 10 3 5 External Label Roll Mount Installation Option 12 3 6 Cutter Module Installation Option 13 3 7 Loading Label in Cutter Mode 15 3 8 Internal Ethernet Print Server Module Installation Option 16 4 POWePOD u uuu een een een LEE 20 4 1 Gap Black Mark Sensor Calibration 20 4 2 Gap Black Mark Calibration Self test Dump Mode 21 A D PHOter m Ss A uuu nd tiu utatur 24 4 4 Set Black Mark Sensor as Media Sensor and Calibrate th
8. Unscrew the 2 screws at the lower inner cover the Screw Remove the screw 5 Remove the screw at memory card cover Screw 6 Hold the lower cover and lift up the top cover opening levers to separate the lower inner cover from the lower cover Lower inner Lower cover k 7 Thread the harness red connector through the cable hole at the front side of lower inner cover Plug the red peel off module harness connector at the location JP17 on the main board Place lower inner cover to the lower cover Install the peel off module to the lower inner cover slot Peel off module assembly Install one side first and install another side 8 Gently push peel off panel to lock to the lower inner cover 9 Reassemble parts in reverse procedures after installing the module t 4 j 3 4 Loading Label for Peel off Mode Option 1 Open the peel off module by pulling it out Peel off Roller Peel off Panel Fig 9 Open the peel off panel 2 Thread the label printing side facing up through the label guides and place it on top of the platen 3 Thread the label through the liner opening which is beneath the roller 4 Adjust the black center biased label guides by turning adjustment knob to fit the edge of the label backing Adjustment Knob Roller Peel off panel Fig 10 Loading label for peel off mode 5 Push the peel off panel back to the printer 10 6 Clo
9. e Anleitung f r den sp teren Gebrauch auf 3 Vor jedem Reinigen ist das Ger t vom Stromentz zu trennen Verwenden Sie Keine Fl ssig oder Aerosolreiniger Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung 4 Die Netzanschlu steckdose soll nahe dem Ger t angebraucht und leicht zuganglich sein 5 Das Ger t ist vor Feuchtigkeit zu sch tzen 6 Bei der Aufstellung des Ger tes ist auf sicheren Stand zu achten Ein Kippen oder Fallen k nnte Besch digungen hervorrufen T Be chten Sie beim Anschlu an das stromnetz die Anschlu werte 8 Dieses das Ger t kann bis zu einer Au entemperatur von maximal 40 C betieben werden 1 Introduction Thank you for purchasing the TSC TDP 245 Series Direct Thermal Bar Code Printer Although it is a compact desktop printer it is reliable and with superior throughput performance This printer provides both thermal transfer and direct thermal printing at user selectable speed of 2 0 3 0 4 0 or 5 0 inches per second accepts roll feed die cut and fan fold labels for both thermal transfer and direct thermal printing All common bar codes formats are available Fonts and bar codes can be printed in 4 directions 8 different alphanumeric bitmap fonts and a build in true type font capability You will enjoy high throughput for printing labels with this printer 2 Getting Started 2 1 Unpacking and Inspection This printer has been specially packaged to withstand damage during
10. e Black Mark SENSO ee Dum P EMEN MM een 25 4 5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor 25 46 Skip AUT O BAS i ee ann 25 MaN ee 26 REO MINN ge t 26 b T IOUDIOSHO01 O GE 27 o u atia at Ra ROREM 27 o 2 Put 28 7 LED and Button Operatlion 29 _ _ __ 29 ke BUTON ODSTO EE 29 Copyright Declaration Information in this subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co Ltd No part of this manual may be reproduced or transmitted in any form by any means for any purpose other than the purchaser s personal use without the expressed written permission of T TSC Auto ID Technology Co Ltd The TrueType font engine is developed from the FreeType Project by David Turner Robert Wilhelm and Werner Lemberg and all other products referred on this document are the trade mark or the registered trade mark of each belonged companies Compliances CE Class B EN55022 1998 1 2000 2 2003 EN55024 1998 A1 2001 A2 2003 IEC 61000 4 Series EN61000 3 2 2006 amp EN61000 3 3 1995 A1 2001 FCC Part 15 Class B UL CUL C Tick CFR 47 Part 15 CISPR 22 3 Edition 1997 Class B ANSI C63 4 2003 Canadian ICES 003 TUV GS EN60950 2000 Wichtige Sicherheits Hinweise 1 Bitte lesen Sie Diese Hinweis sorgf ltig durch 2 Heben Sie dies
11. e the FEED button when LED becomes solid green B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 Printer will be interrupted to run the AUTO BAS program 31 32 Headquarters Factory Taipei Office No 35 Sec 2 Ligong 1st Rd Wujie Town 11F No 205 Sec Beishin Rd Shindian City l Lan County Taiwan 268 R O C Taipei 231 Taiwan R O C Taiwan 268 R O C TEL 886 3 990 667 7 TEL 886 2 8913 1308 FAX 886 3 990 557 7 FAX 886 2 8913 1808 Connecting Your Thermal Printing Needs Your Thermal Printing Needs Web site www tscprinters com E mail printer_sales tscprinters com tech support Qtscprinters com
12. er is paused B Press the feed button to resume printing 4 The printer out of label or the printer setting is not correct Out of label B Load a roll of label and follow the instructions in Loading the Paper And then press the feed button to resume printing Printer setting is not correct B Initialize the printer by following the instructions in Power on Utility 27 6 2 Print Quality Continuous feeding labels B The printer setting may go wrong Please do the Initialization and Gap Black Mark Calibration No print on the label B 5 the label loaded correctly Follow the instructions in Loading the Paper Poor print quality B Top cover is not closed properly Close the top cover completely B Clean the thermal print head B Adjust the print density setting 28 7 LED and Button Operation 7 1 LED LED Color Green Solid This illuminates that the power is on and the device is ready to use Green Flash This illuminates that the system is downloading data WK en PO menor ana te pinta mn o Amber This illuminates that the system is clearing data from ws Red Solid This illuminates printer head open cutter error Red Flash This illuminates a printing error such as paper empty paper jam or memory error etc 7 2 Button Operation e Press the button when the LED is green Ball B It feeds the label to the beginning of the next label Press the feed button during printing G CN Gap Black Mark 1
13. he following supplies that meets your needs Cotton swab Lint free cloth Vacuum 100 ethanol The cleaning process is described as following Printer Head 1 Always turn off the printer before cleaning the print head 2 Allow the printhead to cool for a minimum of one minute 3 Use a cotton swab and 100 ethanol to clean the print head surface Platen Roller 1 Turn the power off 2 Rotate the platen roller and wipe it thoroughly with 10096 ethanol and a cotton swab or lint free cloth Exterior Wipe it with water dampened cloth Note e Do not touch printer head by hand If you touch it careless please use ethanol to clean it e 5 industry alcohol Please do not use regular alcohol which may damage the printer head You may have to clean the supply sensors more often if you frequently receive supply error messages 26 6 Troubleshooting This section lists the common problems that according to the LED status and other problems you may encounter when operating the printer Also it provides solutions 6 1 LED Status LED Status Color Printer Status Solution Number 1 No power B Turn on the power switch B Checkifthe green LED is lit on power supply If it is not lit on power supply is broken B Check both power connection from the power cord to the power supply and from the power supply to the printer power jack 2 The printer is on and ready to use B No action necessary 3 The print
14. odule interface cable 36PIN and RJ45 interface cable to print server module Print server module interface cable RJ45 interface cable 17 5 Remove the 2 screws from the motor bracket and 1 screw in the lower inner cover to install the internal print server Screw Screws 6 Install the print server module in printer lower inner cover with 3 screws Screw Screws Internal Print Server Module 7 Plug the RJ45 white connector to the RJ45 daughter board connector 8 Plug the print server module interface cable to connector J1A and J1B on the PCB the left side harness with red wire at the left side is for J1A the right side harness location is for J1B 18 9 Plug the 2 connector on PCB JP26 connector for 5V DC power m 8 PIN connector J1A JP26 J1B 19 4 Power on Utilities There are six power on utilities to set up and test printer hardware These utilities are activated by pressing FEED button and by turning on the printer power simultaneously The utilities are listed as below Gap Black mark sensor calibration Gap black mark sensor calibration Self test and Dump mode Printer initialization Set black mark as media sensor and calibrate the black mark sensor oet gap sensor as media sensor and calibrate the gap sensor Skip AUTO BAS a 4 1 Gap Black Mark Sensor Calibration Gap black mark sensor sensitivity should be calibrated at the following conditions
15. off the power switch Initialization 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green after 5 amber blinks Any green will do during the 5 blinks B The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks gt green amber 5 blinks gt red amber 5 blinks solid green e Always do gap black mark sensor calibration after printer initialization Set Black Mark 1 Turn off the power switch Sensor as Media 2 Hold on the button then turn on the power switch Sensor and 3 Release the button when LED turns green amber after 5 Calibrate the Black green blinks Any green amber will do during the 5 blinks Mark Sensor B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 30 Set Gap Sensor as 1 Turn off the power switch Media Sensor and 2 Hold on the button then turn on the power switch Calibrate the Gap 3 Release the button when LED turns red amber after 5 Sensor green amber blinks Any red amber will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green Skip AUTO BAS 1 Turn off printer power 2 Press the FEED button and then turn on power 3 Releas
16. se the top cover Fig 11 Label loaded completely in peel off mode 11 3 5 External Label Roll Mount Installation Option 1 Attach an external label roll mount on the bottom of the printer 2 Install a roll of label on the external label roll mount Label External Label Roll Mount Fig 12 External label roll mount installation I 3 Feed the label to the external label feed opening through the rear label guide External Label Feed Opening Rear Label Guide Fig 13 External label roll mount installation Il 4 Open the printer top cover by pulling the top cover open levers 5 Thread the label printing side face up through the label guide and place it on top the platen 6 Adjust the label guides by turning adjustment knob to fit the edge of the label backing 7 Close the printer top cover 3 6 Cutter Module Installation Option 1 Pull the top cover open levers to open the top cover 2 Remove the front panel from the lower cover 3 Remove 6 screws on the lower inner cover Screws Screws Fig 14 Remove 6 screws from lower inner cover 4 Upside down the printer o Remove two screws at the hinge _ 6 Remove 1 screw at bottom memory card cover 13 Screw Fig 15 Remove 1 screw from bottom 7 Hold the lower cover and lift up the lower inner cover 8 Arrange the cutter module harness through the bezel 9 Connect the cutter module harness to the 4 pin socket on prin
17. shipping Please carefully inspect the packaging and printer upon receiving the bar code printer Please retain the packaging materials in cover you need to reship the printer 2 2 Equipment Checklist One printer unit One Windows labeling software driver CD disk One sample label roll One label spindle 1 inch diameter core Two label spindle fixed tabs Two 1 5 core adapters One Centronics interface cable One auto switching power supply One power cord One quick start guide If any parts are missing please contact the Customer Service Department of your purchased reseller or distributor Options Peel off module External label roll mount Label spindle 3 inch diameter core Programmable keyboard KU 007 series otand alone LCD keyboard KP 200 Automatic cutter module External Ethernet print server External 802 11b g wireless print server 2 3 Printer Parts 2 3 1 Front View Clear Window Top Cover LED Indicator Feed Button Label Opening Top Cover Open Lever Backing Paper Opening Front Panel Fig 1 Top Front View 2 3 2 Rear View USB Interface Centronics Interface RS 232C DB 9 Interface Power Jack Power Switch Rear Label Guide oa e 1 2 3 4 5 Fig 2 Rear View 3 3 1 Setting Up the Printer 1 Place the printer on a flat secure surface 2 Make sure the power switch is off 3 Connect the printer to the computer with the Centronics or USB cable 4 Plug
18. ter PCB Bezel Socket Fig 16 Cutter module harness arrangement 10 Reassemble lower inner cover back to the lower cover 11 Install the cutter module into the niche of the printer Fig 17 Cutter module installation 12 Ressemble the parts in the reverse order 13 Close the top cover 3 7 Loading Label in Cutter Mode Open the printer top cover Insert the label spindle into label roller Place a label roll to label roll mount Thread the paper printing side face up through the label guide platen and cutter module paper outlet u Label Guide Cutter Paper Opening Adjustment Knob Platen Cutter Fig 18 Label installation in cutter mode 5 Adjust the black center biased label guides to fit edge of the label backing 6 Close the top cover Fig 19 Label installation in cutter mode completed 3 8 Internal Ethernet Print Server Module Installation Option 1 Break through the plastic partial connected at the rear side of lower cover RJ45 interface opening F RJ45 interface opening Remove the screw 2 Remove the screw from the main board Fasten the copper pillar and plastic pillar Plastic pillar Copper pillar 3 Fasten the RJ45 connector daughter board on the plastic and copper pillar The ground wire from the mechanism must be screwed on the daughter board with copper pillar Ground wire Screws RJ45 connector daughter board 4 Connect the print server m
19. the DC power cord into the power jack at the rear of the printer and then plug the AC power cord into a properly grounded receptacle USB Centronics RS 232 Power Jack Power Cord Fig 5 Attach a power supply to a printer 3 2 Loading Label Stock 1 Insert a 1 label spindle into a paper roll If your paper core is 1 inch remove the 1 5 inch core adapter from the fixing tab 1 5 Core Adapter Label Roll Fixing Tab Printing Side Face up 1 Label Spindle Fig 6 Label roll installation 2 Open the printer s top cover by releasing the green top cover open levers located on both sides of the printer and lifting the top cover 3 Place a roll of paper into internal paper roll mount 4 Feed the paper printing side face up through the label guides and place the label over the platen 5 Adjust the black center biased label guides in or out by turning adjustment knob so they are slightly touch the edges of the label backing Label Guide Label Roll Mount Adjustment Knob Platen Fig 7 Label roll installation II 6 Close the printer top cover slowly and make sure the cover locks levers securely Note Failure to securely close and lock the cover will result in poor print quality Fig 8 Close the top cover completely 3 3 Peel Off Installation Assembly Option 1 Open the top cover 2 Unscrew the 6 screws in the lower inner cover Screws Screws 3 Upside down the printer 4
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