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1. Core 2000 Interface Version 2 30 User Manual Revision 1 Core Integrated Systems Time amp Data Systems Contents lunius 3 WIS 3 uc c tastes 3 iuuciit 6 IR QUITLETINETIUS cies e 6 TinStall ation t 9 ien ic 11 Scope of User Configuratlofi eerte bete ueteres ed bee a eben dide ee eite 11 Navigation e Enen T SOA 11 Coritiguring the Oracle EOgOn ttti epi ttt tee erar te ernannt ATE E E TEE E E eei din 11 Configuring the Software to run as a Service sssssssssssssseseeeeeeennenenene nennen enne enne enenenene 13 Synchronising the Date and Time enia anie ti ke er i iere i eise 15 Importing T amp A Bookings During a Parallel Run sese nnne 16 Enforcing Expiry Dates ee ena spe miecneree imi e meer e e e EEE Rp eed 17 Reformatting TA Balances oetetestee ete e eo Te e i e tmt in ae e e Od iie e 18 Configuring Message Notification eoa nt te E RT EU PR e ELE RE 19 Configuring an Automatic Roll Call Report seen 20 Setting the User Password dee tton meet dde tuta ete eda
2. Rationale To display a notification at standard Benzing terminals when a You can enter messages in Core for each employee that can be displayed at Bedanet touch screen terminals If a new message is available employees can be notified when they use their badge at other terminals to go to a touch screen terminal and view the message Navigation tab Oracle Primary Settings Secondary Settings Rol Call Passwords J Enable absence and correction auth Jo eke visitor badges always active Jo Allow unauthonsed hes bookings jv Suppress duplicate cess bookings m TA Duplicates Alloys Suppress MV Enforce expiry dates Iv Reformat T amp A balances jv Show n t in online jv mau checking Suppress fore minutes Wher Don t display message Display message subject Sssage Available Display this text MESSAGE AT KIOSK Cancel Apply Select Options from the Tools menu and go to the Secondary Settings The Core software may display a warning that it is dangerous to run the Download All option This is no longer the case with the current version 2 xx Core 2000 Interface software but only applied with version 1 xx Core 2000 Interface User Manual Configuration e 19 Don t display message Display message subject Display this text Notes The employee is not notified when a new message is available When a new mes
3. installation though doing so may simplify the next step Do not yet run the software Restore the Download and Backup subdirectories from your backup media then copy the Corinio ini file from the Backup subdirectory into the main directory where the Corinion exe executable is installed Create a subdirectory named Database and copy the Node dat file from the Backup subdirectory into the Database subdirectory Make sure the machine s date and time are correctly set This can usually be done by double clicking on the time in the bottom right corner of the screen Run the Core 2000 Interface software and inspect the Devices tab making sure that it is not blank and your hardware device details have been restored Next invoke the Options dialog from the Tools menu and make sure these settings have also been restored For instance the Oracle user and password should not be blank If the Oracle client installation on the new machine differs from the original one you may need to amend the Oracle host string in the Tools Options Oracle dialog If the program should run as an NT 2000 service you must re enable this option See Configuring the Software to run as a Service on page 13 Review the Import File setting on the Primary Settings tab in the Tools Options dialog and the Destination and Core Forms Directory on the Roll Call tab Make sure these settings comply with the network drive and printer mappings of the new ma
4. instance the 9290 Parent device in the above screenshot has a GID of 01 and DID 10 The combination of GID and DID is unique throughout the system and unambiguously identifies a device This column only applies to Initial ZMP devices and shows the ZMP Id and reader number The reader number is shown in decimal separated from the ZMP Id by a colon Shows the location where the device is installed see also Location on page 24 If applicable shows whether communication with the device is currently enabled Shows whether the terminal is configured in online mode See Online vs Offline Mode on page 49 for an explanation This is a static column and does not necessarilp mean that the terminal is currently communicating online with the software Online mode is Pending after program installation until the software has retrieved badge details and access rights from Oracle Shows whether this device is currently communicating with the software Please refer to Checking the Hardware Communication Status on page 35 for more information This column only applies to 9290 BITS and ZMP devices Please refer to Hardware Compatibility Implementation on page 50 Further features of the main program window are Log tab This tab shows audit information used by service engineers for troubleshooting and in particular shows all hardware and Oracle communication You do not need to examine this tab unless instructed by a service engin
5. use the scheduler option described under Suspend Oracle Connection on page 12 to make the software disconnect gracefully from Oracle during those times Restoring a Backup To reinstall the software from a backup follow these steps 1 Machine selection You may restore the software onto any suitable machine as per the Requirements listed from page 6 onwards 2 IP address es The machine must have the same IP address es as the original one 1 A few unimportant user preferences such as user interface window sizes and positions are stored in the registry 17 If different IP address es should be used this requires reconfiguration of the software as well as the Benzing hardware devices Contact your supplier Core 2000 Interface User Manual Backup and Recovery e 44 3 Serial port s 4 Oraclerestoration 5 Installation 6 Backup restoration 7 Time check 8 Restoration check 9 Oracle host 10 NT 2000 service 11 Review settings Core 2000 Interface User Manual If Benzing terminal s are connected via the serial port make sure the serial cable is plugged into the machine It should be plugged into the same port as before COMI COM2 Restore your Oracle database from backup if necessary and start the database Follow the instructions in the Installation section on page 9 to install the software from the distribution media You do not need to choose the same drive or directory as the original
6. 5 software which in turn allows connecting ZMP devices to the system It is worth noting that the hardware devices in the Core architecture feature an amount of local intelligence which allows them to keep working independently if communication with the software breaks down For instance the Benzing terminals and ZMP devices can store a list of badges and time zones when personnel are permitted access at a reader It is the job of the Core 2000 Interface to synchronise the content of the Oracle database with the hardware devices and vice versa It thus has two main functions e To transmit data such as access rights originating from user changes to the Oracle database to the hardware devices e To store events originating at the hardware devices in the Oracle database Typical events include bookings when a person presents a card or key fob to the device and alarm conditions such as when a door is wedged open The Core 2000 Interface is designed to operate fully automatically collecting events from the hardware devices and storing them in Oracle within seconds of their origin and through the use of database triggers transmitting changes that users made in the Oracle database to the hardware within seconds It features fault tolerant operation For instance if the connection to a Benzing terminal breaks down due to a network failure the Benzing terminal buffers events and automatically transmits them when communication with the Core 2
7. Mmport import txt Cancel Apply Core 2000 Interface User Manual Configuration e 13 Run as To install the software as a service simply turn this option on as NT 2000 shown in the screenshot then press Apply This installs it as an service automatic service running in the local system account with the Interact with desktop feature turned on You can verify the service is installed by examining the Services option in the Windows Control Panel Control Panel Admin Tools under Windows 2000 Look for the Core 2000 Interface service It is recommended to leave the service configured as an interactive one In that case when you run it a small Core 2000 Interface icon appears in the status area sometimes called the system tray of the taskbar Click on the icon to start the user interface of the software You may be asked for a password Once the program is installed as a service and you press the Start button the program disappears and then starts itself as a service Please refer to Starting and Stopping the Software on page 31 for more information You may use the net start and net stop commands to start and stop the service but it is recommended to leave it running at all times even if Oracle is shut down To make sure the program logs off cleanly from Oracle prior to a scheduled Oracle shutdown you should use the Suspend Oracle Connection option discussed on page 12 Core 2000 Interface User Ma
8. Secondary Settings Roll Call Passwords Password Confirm password Engineer I E gt User F 7 Unlock Cancel Apply Enter the user password in the Password column and repeat the same password in the Confirm Password column The software features two levels of password security The engineer password permits full access to service engineers whereas the user password permits access to only those features that may safely be used by customers themselves You may leave both passwords blank set the engineer password alone or set both passwords If the password s are set you are asked to enter a password when you try to run a protected option For convenience if you successfully entered a password and hardware and Oracle communication is currently stopped other options from then on remain unlocked until the software is quit or hardware Oracle communication is started again See Starting and Stopping the Software on page 31 Core 2000 Interface User Manual Configuration e 22 The Unlock button prompts you to type in the engineer password to gain full access to the software Amending Hardware Device Details Objective To configure parameters relating to hardware devices such as Benzing terminals Benzing Ethernet adapters and ZMP devices These are normally configured by our service engineers and you require the engineer password to delete them or set up new ones Asa user you may amend certain details su
9. Under Windows 2000 you may also see this symbol in the left indicator panel but not necessarily the right panel if the network cable was unplugged while the software was being started Make sure the network connection is working then stop and restart the software If the problem persists the IP address of the machine may have been changed requiring reconfiguration of the Core 2000 Interface Contact your supplier bd There was an error and the software is not logged on to Oracle Click on the icon to see a description of the error Double click on the icon to attempt to reconnect This condition can have many reasons such as an unexpected Oracle shutdown Oracle client configuration errors network errors and so on It is normal to see this symbol if the software is running as a This condition does not occur if the network cable is unplugged while the software is already running Core 2000 Interface User Manual Maintenance e 33 service on the database server and the machine was just rebooted because Oracle might not have been available when the software attempted to log on In this condition the software automatically attempts to log back on to Oracle every 15 minutes Double click on the icon s to attempt to reconnect immediately If the panel is blank this could be due to the following reasons e The software is in configuration mode i e you haven t pressed the Start button yet See Starting and Stopping the Sof
10. Windows NT 4 0 SP4 or higher Remote 5 W pcANYWHERE 8 0 or later In a company with more than 3 000 employees and or 50 Benzing terminals a faster CPU and high speed disk gt 7 200RPM is recommended Memory and disk space requirements should be calculated as described below Core 2000 Interface User Manual Installation 6 Minimum machine specification Memory requirements The minimum machine specification is Processor Pentium 150 or better Memory 64Mb Disk 2Gb disk with at least 500Mb free space Graphics VGA 640x480 16 colours Modem V34 33 6 kbps OS Windows 95 98 Me 2000 or NT 4 0 SP4 or higher Remote S W pcANYWHERE 8 0 or Laplink 7 0 or later Other Same as the recommended machine specification Please note A machine such as this would obviously be old Since the Core 2000 Interface is a mission critical application you should satisfy yourself that the machine is still reliable Also note that the software performs significantly better under Windows NT 2000 The maximum amount of memory used by the software can be estimated as follows 9 000 000 e e 400 e e g e 120 bytes where e is the total number of employees contractors and visitors and g is the number Benzing groups A Benzing group which is not related to access groups in CoreAccess includes between 1 and 60 Benzing terminals though typically 10 or less As an example consider a company with 3 000 employees 50 termi
11. Yes Yes No TA Terminal 83 x 02 02 Factory Floor T amp A 2 Yes Yes No TA Terminal 93xx 02 03 Factory Floor T amp A 3 Yes Yes No BETA or BETOR 192 168 2 217 Info Booth Yes No Bedanet 9380 0501 Info Booth Yes No No 1 B records IE Ej Z Filtering in progress indicator Communication status column Oracle booking thread status indicator Oracle download thread status indicator The above screenshot shows the main program window the central area of which is taken up by a tabbed dialog with the Log Devices and Jobs tabs The Devices tab shown in the screenshot lists the hardware devices at your site The columns are Type Shows the type of the device Devices are listed such that connected devices are shown indented underneath their parent devices For instance in the screenshot an Access Terminal and 9290 Parent device are both connected to the Serial Port COM2 and hence are indented underneath The 9290 Parent device in turn has 4 9290 Child devices readers connected to it which are indented further Please refer to Types of Devices on page 25 for a list of the possible device types Core 2000 Interface User Manual Maintenance e 27 Address ZMP Id Location Enabled Online Mode Communicating Conflicts This column varies for different device types For network adapters it shows the IP address For Benzing terminals and ZMPs it shows their GID and DID which are two numbers identifying the device For
12. a service engineer The filter bar appears just below the column headings and allows you to select the data that you want to see For instance if you only want devices with communication errors to be shown you should type No into the filter field of the Communicating column You can specify a comma separated list of values in a filter field for instance filtering by Yes No finds all lines containing the word Yes or the word No The words may appear anywhere within the column and possibly within longer words You can specify a range of values with a dash For instance AB AE finds all lines beginning with the string AB through AE To find lines that do not include a value use the exclamation mark For instance filtering by Yes excludes all lines containing the word Yes You can combine lists and range searches For instance AB AE Yes Hello finds all lines beginning with AB through AE or containing the word Yes but excluding the word Hello You can filter on multiple columns simultaneously in which case only the lines where all columns match are shown All comparisons are non case sensitive 7 You should only delete completed or failed jobs not queued or running jobs as marked in the Status column It is not necessary to delete old jobs except for tidiness Core 2000 Interface User Manual Maintenance e 29 Filter datatypes Most columns are treated as textual columns except for d
13. and payroll information e At the middle layer the Core 2000 Interface holds a small subset of the Oracle database covering badges and access rights e At the bottom layer the Benzing and ZMP devices themselves hold a subset of the Core 2000 Interface database also covering badges and access rights so the devices can operate in stand alone offline mode if necessary It is the job of the Core 2000 Interface to make sure that these databases are properly synchronised In particular if access rights are changed in the Oracle database the Core 2000 Interface picks up the changes and transmits them to the hardware devices Synchronisation There are two discrete steps involved in synchronising the databases steps e The Core 2000 Interface synchronises it s own database to the Oracle database Core 2000 Interface User Manual Database Synchronisation e 37 Synchronisation with Oracle Synchronisation of the hardware devices e The Core 2000 Interface synchronises the hardware devices to it s own database Synchronisation with Oracle happens automatically in the following Ways e The list of hardware devices which originates in the Core 2000 Interface is automatically saved in Oracle whenever the software is started and logs on to Oracle e The lists of booking types alarm codes and zones are automatically retrieved and updated whenever the software logs on to Oracle e Badges and access rights are automatically r
14. badge in the system The BITS however only allows up to 254 distinct combinations of sub terminals and time zones to grant access by If more than 254 combinations are used some badges may not permit access in offline mode ZMPs have up to 16 attached card readers and only allow a single time profile for all the readers for each badge If different time profiles are set up in CoreAccess for readers on the same ZMP one of the time profiles will be picked at random and used for all the readers in offline mode ZMPs do not support time profiles with more than 4 time pairs in a single day If more then 4 time pairs are used the ZMP will not in offline mode permit access at all the times during the day 5 These are BITS groups sometimes called BITS levels and are not related to access groups in CoreAccess nor to GIDs Core 2000 Interface User Manual Additional Information e 51 configured in CoreAccess e ZMPs support a maximum of 16 time profiles CoreAccess allows you to set up more time profiles than this and the Core 2000 Interface handles this by only sending a ZMP the time profiles it actually needs As long as no more than 16 time profiles are used per ZMP this is not a problem but otherwise cards that use the 17 th and further time profile cannot be downloaded to the ZMP and are denied access in offline mode e ZMPs do not support different access rights on special days bank holidays etc in offline mode It should
15. bookings from that system into Core 2000 Select Options from the Tools menu and go to the Primary Settings tab Options HEI Oracle Primary Settings Secondary Settings Roll Call Passwords Iv Run as NT 2000 service lV Synchronise date and time Badge format Disp balances for B1 B2 Import file G import import tt wD Cancel Apply Specifies the file containing T amp A bookings from the legacy system This must be a text file in the raw Benzing format Details are available on request If a filename is given the software automatically checks for the existence of the file every minute The file may reside on a local or network drive If found it renames the file to lt filename gt c2i to avoid multi user access conflicts then imports the c2i file then deletes it If you do not wish to use this option you should leave the filename blank Core 2000 Interface User Manual Configuration 16 Enforcing Expiry Dates Objective Navigation Enforce expiry dates To enforce the expiry dates entered against badges in CoreAccess Select Options from the Tools menu and go to the Secondary Settings tab Oracle Primary Settings Secondary Settings Rol Call Passwords Enable absence and correction auth CIV Enforce expiry dates Ju Make visitor badges always active IV Reformat T amp A balances Jo Alloy unauthorised TeS bookings jv Show in out online jv Suppress duplicate access bo
16. the hard disk Please refer to the Oracle client software requirement section on page 8 to choose the correct file At the time of writing the most commonly installed version is Coriniol exe Note that the software will create additional files and subdirectories in the installation directory but not elsewhere Tip If the program does not run but displays a message such as Unable to find a required component SOLLIB18 DLL SOLLIB80 DLL or ORASQL8 DLL the version of Corinion exe you re trying to run does not match your SOL Net client version or the SOL Net client is not installed yet Make sure that you installed the SOL Net client first and rebooted the machine if asked to do so by the Oracle installation This is required in order to install the software as a service Core 2000 Interface User Manual Installation e 9 Common controls update Icon creation program In case the client software is installed you may be trying to run the wrong version of the Core 2000 Interface Try running Corinio8 exe or Corinio7 exe instead of Coriniol exe or vice versa When you first run the Core 2000 Interface it may ask you to install the latest Microsoft common controls In this case run the supplied 50comupd exe program You will be asked to reboot the machine Depending on the existing common controls version the Core 2000 Interface may run without performing this update and can be used until such time when it s convenient to reboo
17. the software is installed as an NT 2000 service it s behaviour differs from the above described When you press the Start button the program terminates then restarts itself as a service A small Core 2000 Interface icon appears in the status area sometimes called the system tray of the taskbar Click on the icon to start the user interface of the software You may be asked for a password To stop the service bring up the user interface and press Stop The software will terminate To bring it back into configuration mode you must restart it from the desktop icon You can also start and stop the service through the Windows control panel or with the net start and net stop commands Please refer to Configuring the Software to run_as a Service on page 13 for more information Checking the Status of the Oracle Connection Objective Navigation Status indicators To determine whether the software is successfully logged on to Oracle and to troubleshoot the Oracle connection Examine the two Oracle status indicators in the bottom left corner of the main program window shown in the screenshot on page 27 If the software is running as a service click on the Eb icon in the status area to invoke the user interface first There are two status indicators because the program maintains two connections to the Oracle database e The left indicator shows the status and activity of the download The terminals handl
18. 000 Interface is re established Similarly the Core 2000 Interface buffers changes in access rights and other changes originating in Oracle and transmits them to the hardware when it is communicating again A similar principle applies should it lose connection to Oracle for instance if the Oracle database is taken down In both cases of communication loss with the hardware or with Oracle the Core 2000 Interface automatically re establishes communication when possible and synchronises the outstanding data Besides data synchronisation the software features the ability to validate and authorise bookings in real time When this happens the Benzing terminals are said to be configured in online mode When a booking is attempted the terminal transmits it to the Core 2000 Interface then waits for a response from the software before authorising the booking This allows implementation of features not possible through local intelligence such as global site wide anti passback The software is optimised to guarantee a quick and consistent response to terminals in online mode typically within one second It s main measure to achieve this is to cache The exact nature of possible events depends on the hardware and parameterisation of the hardware by our engineers Core 2000 Interface User Manual Introduction e 4 details of badges and access rights in memory and the local hard disk rather than consulting the Oracle database directly to respond to
19. When you switch to the Log tab the Auto Filter button becomes the Auto Scroll button Auto filtering is never enabled on this tab instead the button controls whether the screen automatically scrolls to the bottom when new data is appended to the log Auto scroll is automatically disabled if you apply filter s on this tab The screenshot on page 27 shows the Auto Filter button in it s depressed state auto filtering enabled These two panels show whether the program has successfully connected to the Oracle database Please refer to Checking the Status of the Oracle Connection on page 32 for more information Starting and Stopping the Software You run the program by double clicking on the shortcut created during installation see Icon creation on page 10 Once you do this the main window shown on page 27 appears but the software does not automatically begin doing any work It is not yet communicating with the hardware nor logged on to Oracle In this mode you can configure the software as described in the Configuration chapter beginning on page 11 Note that if the software is already running and you double click on the shortcut the running copy of the software will be shown In that case you may have to stop it to enter configuration mode Starting the software Stopping the software To begin hardware and Oracle communication simply press the Start button towards the lower right corner of the program window You will notice tha
20. already exist in CoreTime and the files must be imported in the correct order by date To do this it is recommended that you do not pick multiple import files in the file selection dialog but import the files one by one running the Import Bookings option repeatedly separately for each file Please contact the Core help desk for further assistance Core 2000 Interface User Manual Backup and Recovery 48 Additional Information Online vs Offline Mode The Benzing terminals and ZMP devices are both capable of operating in stand alone mode also called offline mode or in online mode In the latter case the Core 2000 Interface validates access attempts and responds to the devices in real time the terminal transmits the booking to the Core 2000 Interface then waits for a response from the Core 2000 Interface which indicates whether the booking should be accepted or not Online mode makes it possible to implement features such as global anti passback which the terminals cannot perform in isolation The following table provides a comparison of features available in online mode implemented in software at the Core 2000 Interface level and in offline mode implemented at the hardware level It is worth noting that the terminals automatically switch to offline mode if the communication with the software breaks down Feature Online Offline Access control by badge Yes Yes Access control by time of day day Yes Yes of week Bank holid
21. ate and pure Tip Tip Filtering in progress indicator Auto Filter button numeric columns To filter on date columns you can enter the dates in the dd mm yyyy format the same format they are displayed in but you may also use shorthand notations When using these the program uses the current system date to fill in the blanks For instance if the current date is 08 01 2002 the values 08 01 02 08 01 08 or even just 8 are all treated to mean 08 01 2002 Furthermore 7 would be treated to mean 07 01 2002 and 15 2 would be treated as 15 02 2002 Date ranges such as 5 8 may be specified referring to the 5th to 8th day of the current month Numeric columns such as the badge number are treated as numeric so for instance filtering for badge numbers 0 9 shows all badges up to 9 However columns which contain numbers on the majority but textual or blank values on some other lines are not treated as numeric In that case a filter string such as 0 9 finds every line beginning with the text 0 9 i e every numeric value including 10 upwards If the filter bar is not visible please refer to Common controls update on page 10 All tabs Log Devices Jobs retain their filters even if you switch between them This can be confusing as well as helpful Should a tab mysteriously display less information than expected this can be due to an overlooked filter or a filter currently scrolled out of view sideways In that ca
22. ation Notes Performance impact Run the Download Terminal Data option on the Access Control menu in CoreAccess Download Clock Data GID 7 DID Name Download ES 7 EM cst 070 HEN Eon 070 HEN A 070 EE A 070 EN Sect Foo Ai 7 E EA 070 EL A 70 LEM cso 070 E A E A 70 E A 70 E A y Download All Download You are presented with a list of terminals and two buttons at the bottom of the window as shown above Press the Download All button and ignore the warning message if any about the dangers of running this option The option causes full synchronisation with Oracle including deletion of badges that exist for whatever reason in the Core 2000 Interface database but that no longer exist in Oracle You can run it at any time even if the Core 2000 Interface is not running or connected to Oracle The request is queued and automatically executed or resumed when the Core 2000 Interface is started again One instance where it may be necessary to run this option is when a CoreTime site is upgraded to a CoreTime CoreAccess site This option typically has little performance impact and usually takes just a few minutes to complete 14 The option could be disruptive with the previous version 1 xx of the Core Interface software but this is no longer the case with current 2 xx releases which operate fundamentally differently The Download Terminal Data screen may also feature a facility to do
23. ays special days Yes Benzing models only PIN numbers Yes Yes Display name when badge is Yes Some high end models 9380 BITS booked Display visitor company Yes No Display IN OUT Yes No Display flexitime balances Yes Some Benzing models P Not if the communication with the Core 2000 Interface breaks down for a prolonged time Core 2000 Interface User Manual Additional Information e 49 Feature Online Offline Display notification messages Yes No Enforce expiry dates Yes Yes via downloads Enforce anti passback Site wide Limited Enforce double access block Site wide Locally Door control Yes ese Response time Fast Very fast Update time when access rights Veryfast Fast change Max badge capacity 100 000 Depends on model and memory fitted 0 30 000 Hardware Compatibility Implementation The basic functionality of the CoreAccess subsystem is modelled on the capabilities of standard Benzing terminals such as the 9340 model Features such as the time profile implementation are derived directly from Benzing standards However Benzing supply a wide range of terminals with different capabilities and the Initial Shorrock ZMP devices while utilising similar concepts incorporate a further different implementation The Core 2000 Interface hides these differences and allows CoreAccess to provide a consistent access control model regardless of the attached hardware This model is most fully enforced when the hardware
24. be noted again that most of these limits are of a theoretical nature and rare in practice In case they do arise the Core 2000 Interface counts the number of occurrences for each terminal where it could not fully translate the access rights into the terminal s own format for offline operation These counters are displayed in the Conflicts column shown in the screenshot on page 27 Should any of the counters be non zero follow these steps to find the affected badges 1 Switch on the Show Internal Tables option on the Tools menu 92 id ops UMS Wm 8 Select the Profiles tab Disable the auto filter option The Auto Filter button at the bottom of the screen should not be depressed Run the Clear Filters option on the Edit menu Type Yes into the filter field at the top of the Level Conflict column Wait for the results list becomes blank or shows rows with Level Conflict Yes Note the affected badge numbers and GIDs and DIDs and examine the badges in CoreAccess reviewing both their access overrides and access group to determine whether the complex access rights granted to the badge are necessary Repeat steps 4 through 7 for the Time Pair Conflict and Profile No Conflict columns The columns are as follows Level Conflict Two or more terminals on the same BITS level were given different access rights or two or more readers attached to the same ZMP were given different time profiles Time Pair There are too many
25. bookings Thus there are actually two layers of local intelligence beneath the Oracle database the Core 2000 Interface and the hardware devices This also has the benefit that if the Oracle database is shut down the Core 2000 Interface can keep running and continue to enforce features such as site wide anti passback Core 2000 Interface User Manual Introduction e 5 Installation Requirements Recommended The software can be installed on the database server recommended machine or application server or it can be installed on a dedicated machine In specification the latter case this should still be a server type machine in the IT department rather than a machine used for other tasks in a general office space and the recommended specification for an installation in a company with up to 3 000 employees and 50 Benzing terminals is Processor Memory Disk Graphics Network Modem Ports OS Pentium II 300 or better 128Mb 4Gb disk with at least 1Gb free space SVGA 800x600 256 colours Ethernet or Token Ring TCP IP V90 56 kbps Either this modem should be fitted in the machine itself or there should be dial up networking access to the company network The modem should be connected to a phone line that can be direct dialled from outside and that can dial back to outside numbers At least one available serial port if Benzing terminals are connected via serial interface rather than network Windows 2000 or
26. ch as the device descriptions Navigation Go to the Devices tab in the main window and double click on a device Device details can only be amended when hardware and Oracle communication is stopped otherwise you are merely able to view them BID DID o3 01 Type Parent 168 1 88 Location Reception s lt sSSSCS Display text OO OO BiTSlevel p Zone 3 Building2 Trans type for starts emerg at ea Sans Es Enable G Polling downloads Access Terminal 92x Y Terminal Mode In Emergency onne TES afne C Open door Block door Don t change Ganime access control Paling only Disable Swipe if safe Core 2000 Interface User Manual Configuration e 23 Location Display text Zone In Emergency Swipe if safe Specifies the location or description where the device is installed Typical locations might include Reception Turnstile 1 IN Turnstile 1 OUT Building 502 and so on The location entered here is shown in CoreAccess for instance when viewing the access log or when setting up access groups Specifies the two lines of text up to 20 characters each that are shown on the terminal display when waiting for a badge to be presented A typical text is Present Card on the first line and the company name on the second line The texts entered here are only used when the Swipe if safe option is enabled otherwise they may be left blank as shown in the s
27. chine Please refer to Importing T amp A Bookings During a Parallel Run on page 16 and Configuring an Automatic Roll Call Report on page 20 for details about these options Backup and Recovery 45 12 Full reconciliation 13 Disable ADACS 14 Start the software 15 Re enable ADACS 16 ZMP downloads 17 Test roll call Important Run the Full Reconciliation option on the Tools menu This option ensures that the Core 2000 Interface database becomes fully synchronised with the Oracle database and with all the Benzing devices again once the software is started For technical background information please refer to the Database Synchronisation chapter on page 37 If you have ZMP devices you must temporarily disable the ADACS Connection on the Devices tab by double clicking on this entry and removing the tick mark from the Enabled field Press the Start button Refer to the Maintenance chapter on page 27 for more details on starting the software and checking the status If you have ZMP devices you should re enable the ADACS Connection once the Core 2000 Interface has retrieved all badge details from Oracle You can determine this by switching on the Show Internal Tables on the Tools menu then switching to the Badges tab and running the Clear Filters option on the Edit menu The software is finished once the number of records displayed at the bottom of the screen stops increasing You must stop the software to re e
28. creenshot In that case the texts are configured elsewhere by our service engineers Specifies the zone or site that the terminal is installed at Use the button to browse Specifies whether the door should automatically be opened or blocked in an emergency If the door is opened the magnetic lock is released and personnel need not use their badges to go through the door or turnstile This allows quicker evacuation If the door is blocked no one is allowed to go through the door or turnstile even with a badge This option might be used to block turnstiles in the in going direction to prevent additional personnel entering the site in an emergency The Don t change option causes no change in the operation of the door or turnstile in an emergency This option is triggered when an emergency for the zone that the terminal belongs to is started in CoreAccess or when an automatic roll call report is triggered via the fire alarm Specifies whether this terminal may be used to swipe safe in an emergency This means the terminal is installed at an assembly point for example at an outdoor car park Personnel presenting their card at the terminal during an emergency are considered safe and accounted for If this option is selected terminals with a display show a message such as SWIPE IF SAFE during the emergency The exact wording of the message is configured in the Access Control Parameters option in CoreAccess When the emergency
29. danet touch screen units Select Options from the Tools menu and go to the Secondary Settings tab ptions 2l x Oracle Primary Settings Secondary Settings Rol Call Passwords Enable absence and correction auth IW Enforce expiry dates Jo Make visitor badges always Active Je Aon unauthorised Te Bookings jw Show lA Dubin online bookings IM In iut checking jw Suppress duplicate access m TA Duplicates Alloys Suppress Suppress far E mmutes When Message Available C Don t display message C Display message subject Display this text MESSAGE AT KIOSK Cancel Apply Reformat T amp A The standard format that T amp A balances are displayed in may show a balances decimal point between the hours and minutes and may not show a leading zero before the decimal point If you turn the Reformat T amp A balances option on such balances are reformatted with a colon between the hours and minutes and a leading zero if applicable For instance 20 is changed to 0 20 Core 2000 Interface User Manual Configuration e 18 A change in this option comes into effect the next time T amp A balances are recalculated and downloaded from Oracle to the Core 2000 Interface To expedite this process run the Access Control Download Terminal Data Download All option in Core Configuring Message Notification Objective message is available at a Bedanet touch screen device
30. derly fashion As an example the above screenshot shows it configured to log off from 23 45 on Saturdays until 01 15 on Sundays If you do not want to use this feature simply make sure none of the weekday buttons are depressed Should an Oracle logon fail or if the Connect to Oracle option was deselected the software automatically synchronises all outstanding data once the Oracle connection is re enabled and established again Core 2000 Interface User Manual Configuration e 12 In an existing installation you must not change the user and or host so that the Core 2000 Interface connects to a different database or different set of database tables for instance by switching from a live user to a test user If both a live and test environment are required simultaneously it is recommended that two copies of the software be deployed instead Configuring the Software to run as a Service Objective Rationale Platform Navigation To run the software as a service This allows the software to run automatically when the machine boots and to keep running when no user is logged on to the machine This option is only available under Windows NT and 2000 Select Options from the Tools menu and go to the Primary Settings tab Oracle Primary Settings Secondary Settings Roll Call Passwords Civ Run as NT 2000 service M Synchronise date and time Badge format poooooOdbbbbbbpppp Disp balances for Br B2 Import file E
31. e sure the cable is plugged into the correct serial port and that the RS485 converter if any is securely plugged into a mains socket and feels warm Make sure a second cable runs from the converter to an RS485 bus or patch panel Core 2000 Interface User Manual Maintenance e 35 BETA or BETOR Benzing terminals ZMP terminals Try to ping the device e g type ping lt IP address gt at a command prompt If this succeeds contact your supplier If ping fails check that the network cable is plugged into the machine then locate the BETA or BETOR network adapter and make sure the power network and RS485 cables are all plugged in and that lights are showing on the unit If all cables are plugged in disconnect the power cable for a few seconds then reconnect it The Bedanet series of terminals feature integrated network adapters In that case merely make sure the unit s are powered up and in case of a Bedanet 9380 that the Benzing software is running for instance it is not just showing the Windows desktop If ping still fails there could be a routing problem Run tracert or other tools for troubleshooting If this fails to uncover a problem contact your supplier First check whether the parent device s are also marked as not communicating In that case the fault lies with the parent device For instance if a 9290 Child is marked not communicating and the 9290 Parent device is also not communicating the fault lies w
32. e this situation in different ways depending on configuration 10 Unless the software is configured as a non interactive service Core 2000 Interface User Manual Maintenance e 32 thread responsible for retrieving access rights and other settings originating in Oracle e The right indicator shows the status and activity of the booking thread responsible for saving events in Oracle such as bookings originating at the terminals The indicators may look as follows The Oracle connection is successfully established and is currently idle The Oracle connection is successfully established and the software is actively communicating with Oracle The number to the right indicates what particular query is being executed at the moment On a fast machine and network you will only occasionally see the indicator going to active status even though the Oracle connection could be in active use Only prolonged queries trigger the indicator L If the indicator permanently shows the same number without any intermediate flickering and you can t stop the software a record in the database may be permanently locked or there may be an Oracle error This should not happen This symbol is shown in the following cases e The Oracle connection is deliberately paused see Suspend Oracle Connection on page 12 e You are running a version of Core 2000 Interface executable that does not connect to Oracle See Program installation on page 9 e
33. een eee antea p Movs eave an Pi ter epp 49 Hardware Compatibility Implementation ssssseseeeeeeene eene nennen nnne nennen 50 Core 2000 Interface User Manual Contents e 2 Introduction Audience This manual is intended for customers Since it describes a back end server process it will be of interest to staff in the IT department rather than security guards or the HR department Features The Core 2000 Interface implements the communication between the Core 2000 software suite and the access control and T amp A card readers It typically runs continuously as a service process on the database or application server The following diagram illustrates where the software fits in with regard to the other components of the system Core Core Core Core 2000 Software Modules ed Payroll TEA eL rd Details of Access Rights etc Oracle Database Bookings Alarms Core2000 Core 2000 Interface Interface Software RS485 j 1 TCP IP a Benzing Terminals Core 2000 Interface User Manual Introduction e 3 The software uses a native Oracle SOL Net client to connect to Oracle and can be deployed on the database server application server or a separate machine It can connect with a variety of Benzing terminals via RS232 RS485 serial and or TCP IP based network connections It also supports an optional TCP IP link to the ADACS
34. eer The program automatically keeps one month worth of audit trails See also Disk space requirements on page 8 GID is short for Group IDentification DID stands for Device IDentification These terms stem from the historical development of the Benzing terminals and the GID has nothing to do with access groups in Core Core 2000 Interface User Manual Maintenance e 28 Jobs tab Further tabs The filter bar Jobs are special requests to communicate with the Benzing hardware and require a knowledge of low level Benzing protocols This option is reserved for service engineers and is normally only used when hardware is installed or reconfigured Except when using the Full Reconciliation option see The Full Reconciliation Option on page 41 in the Database Synchronisation chapter the software does not create jobs as part of normal operation though you may find old completed jobs permanently listed on the Jobs tab These can be deleted by highlighting the job s with the mouse and pressing the Delete key or invoking the Delete option on the Edit menu If you run the Show Internal Tables option on the Tools menu further tabs appear to the right of the Jobs tab These show tables such as badge details that the Core 2000 Interface has extracted or in some cases indirectly generated from the Oracle database The data cannot be modified and is only displayed to aid troubleshooting You do not need to examine these tabs unless instructed by
35. erwrite any changes made by the ACFO010 screen It may also be of interest that the Core 2000 Interface holds more device details than are held in Oracle The Oracle based CoreAccess front end only shows details of card readers but not details about their parent devices terminal servers and network adapters which are handled transparently by the Core 2000 Interface You can select multiple devices of the same or similar type by using the shift and control keys while highlighting a device with the mouse in the usual manner Then choose the Edit Properties option from the File menu In this case values are only shown if they are the same for all selected devices Other values are left blank and tick boxes can show a tick mark on a grey background You can amend all selected devices simultaneously by filling in non blank values Core 2000 Interface User Manual Configuration e 26 Maintenance The Main Program Window f Core 2000 Interface Oi xi File Edit Tools Help Log Devices Jobs Type Address ZMP Id Location Enabled Online Mode Communicating Conflict Y Y Y Y Y Y Serial Port COM2 Yes No Access Terminal 92xx 01 01 Reception Area Yes No No 9290 Parent 0110 Turnstiles Yes No No 0 9290 Child 01 11 Turnstile 1 IN No 9290 Child 0112 Turnstile 1 OUT No 9290 Child 0113 Turnstile 2 IN No 9290 Child 0114 Turnstile 2 OUT No BETA or BETOR 192 168 1 101 Manufacturing Yes No TA Terminal 93xx 02 01 Factory Floor T amp A 1
36. etrieved in their entirety when the software is started and logs on to Oracle for the first time after installation Thereafter the Core 2000 Interface database is updated via triggers in the Oracle database and a special table called the access queue When the software is logged on to Oracle these updates happen automatically within seconds otherwise update requests are held in the access queue table until the Core 2000 Interface logs on It then automatically performs the outstanding updates The Core 2000 Interface automatically synchronises the hardware devices to it s own database To do this it flags all badges and access rights in it s own database that have recently been added changed or deleted and must yet be transmitted to the device s as being dirty The dirty flags are used to keep track of the outstanding updates for each device rather than having an explicit queue of updates Once communication with a device is established the software automatically transmits the outstanding dirty data The Download Terminal Data option in Core Objective To force the Core 2000 Interface to download all badges and access rights from Oracle to it s own database again P Only details of the access points are stored in Oracle Details about parent devices and network adapters are not stored but are exclusively held in the Core 2000 Interface database Core 2000 Interface User Manual Database Synchronisation e 38 Navig
37. he Booking subdirectory In case the Oracle database was lost or corrupted these bookings can be re imported into Oracle It is not required to run this option during normal operation since events are automatically imported into the Oracle database Run the Import Bookings option on the File menu You will be presented with a standard Windows dialog allowing you to pick files from the Booking subdirectory Each file is labelled with a day of the month as the filename 01 txt through 31 txt and contains bookings and other events from that day You should press the Details button in the top right corner of the dialog which allows you to inspect the dates when the file s were last written to and thus the month that they were written Pick the file s you want to import then press Open but read the remainder of this section first The option automatically imports bookings and other events into the CoreAccess event table the CoreTime event table or both tables depending on the event type Duplicate events are not imported It is thus safe to import files even if say only half a days data is missing in Oracle or data is missing in only one subsystem CoreAccess or CoreTime Core 2000 Interface User Manual Backup and Recovery e 47 Import summary Importing from other locations Considerations for importing into CoreTime A summary screen displayed at the end lists the number of events imported Events are classified as follow
38. hen the software is restarted You do not need to run the option again This option is typically only run after restoring the Core 2000 Interface software from backup The option has the combined impacts of the previously described Download Terminal Data and Database Download options In addition terminals are switched to offline stand alone mode during the badge upload phase S Terminals can be disabled by our service engineers Such units are still present on the Devices tab but the software does not attempt to communicate with them Terminals are usually only disabled if they are defective or no longer in use Core 2000 Interface User Manual Database Synchronisation e 41 Backup and Recovery Files and Directory Structure The software consists of a single executable file as described in Program installation on page 9 and is typically installed in a dedicated directory When run it creates the following files and subdirectories Corinio ini Initialisation file storing global settings entered via the Options dialog on the Tools menu The information in this file mostly remains static Database Subdirectory containing local database files Most of these files are entirely cached in memory and all are kept open while the software is running They are Node dat Global dat Badge dat Person dat Profile dat TProfile dat TLevel dat ZmpTZone dat SpecDay dat BType dat ACode dat Zone dat Job dat Con
39. ident e 22 Amending Hardware Device Details sse entente ener 23 yUrnnnnrn 27 The Main Program Window ett tetro tutto one too etra deoa os eee esee aos Exe en 27 Starting arid Stopping the Software 5 eese tete rettet rei ret eee EEE e Re o b sean eere ien 31 Checking the Status of the Oracle Connection ssssssssssseeeeeeneneeer eere nennen enn 32 Checking the Status of the ADACS 5 Connection sess nne 34 Checking the Hardware Communication Status sssssssseseeeeeeeeteeente ener 35 DEICUECCENSUCJ uccun M 37 Technical Backorouind i yesrent oti teer eerte dave TE ee tiere ELO T Pod Ee Ren 37 The Download Terminal Data option in Core sess ener emen netten 38 The Database Download Option nisi tees heehee tates betas ire metet He edo dee vette ets 40 The Full Reconciliation Opn sss me eee ette be oet ien Pete teet CI pea 41 Backtipiand Recovery m 42 Files and Directory Structures iie oops deeper tdeo ne aet po ed ee e e dires 42 Backing Upare ai ee iE R A EE EAEE AD eo ndi a eerie 43 Restoring a Back p tien mnenen mine nite d i pr tero i re ier terii aaae aesae 44 Resimporting Bookings into Oracle eniin e ia en eater i ipea rr iere e ere paie 47 Additional Information 49 Online vs Offline Mode
40. information please refer to Starting and Stopping the Software on page 31 Configuring the Oracle Logon Objective To specify the Oracle database and user that the Core 2000 Interface should access Navigation Select Options from the Tools menu and go to the Oracle tab Core 2000 Interface User Manual Configuration e 11 Connect to Oracle User Password Host Suspend Oracle Connection Notes Dracle Primary Settings Secondary Settings Roll Call Passwords M Connect to Oracle User er Password EE Host p Site MAIN SITE E Suspend Oracle Connection From 23 45 m To 01 15 Mo Tu We Th Fr ff Sa Su_ Cancel Apply Turn this option on to enable connection to Oracle If this is turned off the software does not connect to Oracle when you start communication though it still attempts to do so in other cases for instance to save configuration options from this dialog This option should normally be switched on Specifies the Oracle user Specifies the Oracle password Specifies the Oracle host string sometimes also called the database alias If the Core 2000 Interface is installed on the database server this can usually be left blank For more information please refer to your Oracle documentation This option should be used if the Oracle database is regularly shut down for instance when it is backed up It instructs the Core 2000 Interface to log off Oracle at those times in an or
41. is finished the message displayed by the terminal reverts back to the display text entered above Not all turnstile models support this feature Core 2000 Interface User Manual Configuration e 24 a3 Types of Devices This button allows you to pin down the window When this feature is activated you may select other devices in the main program window while the device property window stays floating on top This allows you to more quickly review device details This button is only present when password s have been set see Setting the User Password on page 22 and hardware Oracle communication is currently stopped It shows whether the screen is currently locked or unlocked and allows you to lock or unlock the screen by pressing the button If the screen is locked all fields are greyed out Press the button and you will be asked for the password If the screen was unlocked with the user password it looks as shown in the screenshot on page 23 To fully unlock the screen press the button twice and enter the engineer password The screenshot on page 23 shows the most common hardware device screen used for Benzing access control and T amp A terminals The screens associated with some other types of devices differ but the fields you may edit as a user are covered above for all device types The possible device types are Access Terminal 92xx A Benzing access control terminal typically without a display T amp A Ter
42. is operated in online more It allows complex combinations of access rights to be set up that in some cases cannot be handled by the hardware in offline stand alone mode because the devices structure the access control data differently internally and they have different limits with regard to the complexity of supported access rights While these limits are rarely encountered in practice a description is nonetheless necessary The following models are affected Benzing 9290 e CoreAccess allows you to configure up to 7 time pairs in a time profile and to assign a different time profile to each 9290 reader Since there may be up to 8 readers CoreAccess supports a Anti passback can be enforced in a local area with a BITS It can also be enforced by individual Benzing terminals though this is rarely practical Based on a timer this can be enforced by individual Benzing terminals This is implemented via scheduled downloads and requires the Core 2000 Interface to communicate with the hardware Only the 9290 model also supports scheduled door opening while communication with the software has broken down Not available with ZMPs through Core Access but may be available through ADACS 5 Core 2000 Interface User Manual Additional Information e 50 Benzing BITS ZMP models theoretical maximum of 56 distinct time pairs between them for the same badge However the 9290 only supports 7 distinct time pairs across all 8 readers for the sa
43. ith the 9290 Parent device If the serial port or BETA BETOR that the 9290 Parent is connected to is also not communicating the fault lies with the serial port or BETA BETAOR Otherwise check that the device s are powered up If they are contact your supplier Please refer to ADACS 5 for troubleshooting The status displayed by the Core 2000 Interface merely mirrors the status reported by the ADACS 5 software You may be able to ping a device yet it may not communicate with the Core 2000 Interface if for instance the IP address of the machine was changed Core 2000 Interface User Manual Maintenance e 36 Database Synchronisation Technical Background This chapter covers ways to force the Core 2000 Interface to synchronise or resynchronise the hardware terminals with the Oracle database While the software is designed to automatically perform this function there are special cases where the following options must be run explicitly These arise during hardware installation repairs or backup recovery and are usually handled by our service engineers However the options are also customer accessible This section provides the technical background to enable you to understand when you might use them Databases There are 3 layers in the Core architecture at which databases are and database held synchronisation e Atthe top application layer is the central Oracle database holding access control time amp attendance personnel
44. lient The Core 2000 Interface is able to utilise SQL Net 2 3 Oracle 7 3 8 0 Oracle 8 0 or 8 1 Oracle 8 1 and can connect to an Oracle 7 3 8 0 or 8 1 database It is recommended that it use the same version of SOL Net client as the database version At the time of writing the database version is typically 8 1 6 or 8 1 7 whereas the Forms and Reports 6i Core client installation deploys SQL Net 8 0 6 on the client machines and application server In this situation it is recommended to install SOL Net 8 1 6 or 8 1 7 in addition to the Core client and use the Oracle 8 1 version of the Core 2000 Interface If you will use the Core 2000 Interface to automatically run fire alarm activated roll reports a standard Core client must be installed on the machine not a web or Citrix client including in particular the Oracle reports runtime package You may install and run a single copy of the software per machine It does not allow running multiple copies or setting up multiple NT 2000 services In case you need to deploy several copies for instance for a live and a test environment you must currently install the second copy of the software on a separate machine The purpose of the log files is twofold Firstly they provide a backup that can be re imported into the Oracle database 1f required Secondly they include audit information for software support Core 2000 Interface User Manual Installation 8 Installation The software is
45. lowed access the option can take from several minutes to several hours to complete During that time terminals may be slower to respond when a badge is presented and for terminals operating in offline mode the latest updates of access rights will not come into effect until the downloads triggered by this option have completed Core 2000 Interface User Manual Database Synchronisation e 40 The Full Reconciliation Option Objective Navigation Notes Performance impact To force the Core 2000 Interface to fully synchronise its own database and all enabled terminals to Oracle again Run the Full Reconciliation option on the Tools menu This fully synchronises the Core 2000 Interface database and all enabled terminals to the Oracle database by performing the following steps e Download of data from Oracle as if the above described Download Terminal Data option was invoked in CoreAccess e Download of data to the terminals as if the above described Database Download option was invoked in the Core 2000 Interface for each enabled terminal e Upload of badges from the Benzing terminals followed by deletion of badges that should no longer have access The upload requests are shown on the Jobs tab You can invoke the option whether the software is started or not If the software is not yet started the relevant requests are simply queued If the software is stopped during full reconciliation the process resumes automatically w
46. me badge If more than 7 distinct time pairs are used the 9290 when operating in offline mode will not permit access at all the times during the day configured in CoreAccess CoreAccess theoretically allows you to configure different access rights for each and every badge in the system The 9290 however only allows up to 99 distinct combinations of readers and time zones to grant access by If more than 99 distinct combinations are used some badges may not permit access in offline mode If there are more than 16 sub terminals connected to a BITS the terminals must be grouped into 16 or fewer groups and all terminals in a group must be given the same access rights for the same badge If this is not done the access rights given to one random terminal from the group will be used for all terminals in the group CoreAccess allows you to configure up to 7 time pairs in a time profile and to assign a different time profile to each of the BITS sub terminals Since there may be up to 60 sub terminals CoreAccess supports a theoretical maximum of 420 distinct time pairs between them for the same badge However the BITS only supports 7 distinct time pairs across all sub terminals for the same badge If more than 7 distinct time pairs are used the BITS will not in stand alone mode permit access at all the times during the day configured in CoreAccess CoreAccess theoretically allows you to configure different access rights for each and every
47. minal 93xx A Benzing time amp attendance terminal with a display Bedanet 9380 A Benzing touch screen terminal BITS 98xx A Benzing Intelligent Terminal Server This is a parent device and should have sub terminal s attached to it 9290 Parent A Benzing 9290 access control manager parent device This device should have sub terminal s attached to it 9290 Child A Benzing 9290 sub terminal Serial Port A serial port of the PC used for Benzing communication BETA or BETOR A Benzing Ethernet or Token Ring adapter Some Benzing terminals such as the Bedanet 9340 and 9380 models feature integrated adapters In this case two devices are listed in the software a BETA or BETOR device and indented underneath it the Benzing terminal device Core 2000 Interface User Manual Configuration 25 Terminal details in Oracle Multi edit ADACS Connection TCP IP parameters to link to the ADACS 5 software ZMP Parent An Initial ZMP parent device ZMP Child An Initial ZMP child device Once you start hardware Oracle communication again after amending terminal details these details are automatically saved in the Oracle database Note that your version of CoreAccess may still include a legacy screen the Access Control Reference Data Terminal Identification option ACF010 which also allows you to amend terminal details You should no longer use that screen but use the Core 2000 Interface instead since it will ov
48. nable ADACS then start it again If you have ZMP devices you should run the Request Card Download option in ADACS 5 for all ZMPs once the Core 2000 Interface has retrieved all badge details from Oracle If you are using the Core 2000 Interface to automatically run fire alarm activated roll reports you should run a test report To do this activate the fire alarm if possible Alternatively stop the software and invoke the Tools Options Roll Call dialog Press the Test button You should not restore files other than those mentioned above even if other files could be recovered from the original installation In particular you should not restore the Booking subdirectory since this could cause duplicate time amp attendance bookings to be imported into Oracle If the Oracle database was also restored from backup and bookings are missing in Oracle please refer to Re importing Bookings into Oracle on page 47 S The fire alarm may not trigger the report immediately while the full reconciliation is in progress If possible the test should be performed on the following day Core 2000 Interface User Manual Backup and Recovery e 46 Re importing Bookings into Oracle Objective Rationale Navigation Handling of duplicates To re import missing bookings and other events into the Oracle database The Core 2000 Interface keeps a backup of one months worth of event details chiefly bookings from the hardware devices in t
49. nals and 10 terminals per group There would thus be 5 Benzing groups and the required memory calculation would be 9 000 000 3 000 e 400 3 000 e 5 120 bytes 12 000 000 bytes 12M Please bear in mind that the total amount of memory in the machine must also cater for the overheads of the operating system and other running applications Core 2000 Interface User Manual Installation e 7 Disk space requirements Oracle client software requirement Core client software requirement Single installation per machine requirement The software automatically logs all communication traffic for a period covering the preceding month 31 days The bulk of the logged data consists of the bookings made by personnel at the terminals The amount of required disk space can be estimated as follows m b 31 e 400 bytes where m is the amount of memory used by the application as calculated above and b is the number of bookings per day For instance if you take the above sample company again and assume a daily volume of 12 000 bookings the estimated disk space requirement is 12 000 000 12 000 e 31 e 400 bytes 160 800 000 bytes 160M The Core 2000 Interface requires Oracle SQL Net client software to access the Oracle database If installing on the database or application server this will already be present If installing on a dedicated machine this can be fulfilled by installing a standard Core client not a web or Citrix c
50. normally installed and configured by our service engineers when the hardware is installed For re installation please refer to the Backup and Recovery chapter on page 42 first Logon You should log on as a user with local administrator rights when installing the software Installation The software must be installed on a local hard drive not a network location drive When choosing a drive you should take the Disk space requirements on page 8 into account bearing in mind that these are estimates If there are multiple local drives or partitions you should avoid the C drive since this partition is often the smallest You should create a new directory to install the software in A typical installation location is D Corinio provided D is a local hard drive Program The software consists of a single EXE file and can in many cases be installation installed without having to reboot the machine It comes in 4 different versions Coriniol exe Uses an Oracle 8 1 client to connect to Oracle Corinio8 exe Uses an Oracle 8 0 client to connect to Oracle Corinio7 exe Uses an Oracle 7 3 client to connect to Oracle Corinio exe Does not connect to Oracle This version can be used to begin configuring the software and test hardware communication when Oracle is not yet installed It must later be replaced with one of the other versions To install the software choose one of the above EXE files and copy it into the installation directory on
51. nual Configuration e 14 Synchronising the Date and Time Objective Navigation Synchronise date and time To automatically synchronise the date and time of the Benzing terminals to the current date and time of the machine running the Core 2000 Interface software Select Options from the Tools menu and go to the Primary Settings tab ptions 2 x Oracle Primary Settings Secondary Settings Roll Call Passwords Iv Run as NT 2000 service C v Suynchronise date and time Badge format X voxbbbbbbpppp Disp balances for er B2 Import file G import import tt Ef This option causes the Core 2000 Interface to automatically synchronise the clocks in the Benzing terminals to the clock of the machine running the Core 2000 Interface approximately once every hour When you turn this option on you must insure that the date and time of the machine is always correct Instead of using the option you can also run the Synchronise Date and Time option on the Tools menu for a once off synchronisation of the date and time Note that if the software is linked to ADACS 5 the clock of the Core 2000 Interface PC server may itself be synchronised to the ADACS 5 server Core 2000 Interface User Manual Configuration e 15 Importing T amp A Bookings During a Parallel Run Objective Navigation Import file In case you are upgrading from a legacy system this option allows you to automatically import Time amp Attendance
52. okings M in out checking m TA Duplicates C Alloys Suppress Suppress fore minutes When Message Available C Don t display message Display message subject Display this text MESSAGE AT KIOSK Cancel Apply Specifies whether to enforce the expiry dates entered against badges in CoreAccess If this option is selected and an expired badge is used it is rejected Badges expire at midnight at the end of the expiry date This option globally affects all badges that have an expiry date You can change it at any time but like all options in this chapter it is usually set at installation time and not changed thereafter Depending on the configuration of terminals and total number of expired badges in the system it may take between one minute and several hours before a change in this option takes full effect Also note that your Time amp Attendance terminals may not be configured to enforce access rights Such terminals do not enforce expiry dates Core 2000 Interface User Manual Configuration e 17 Reformatting T amp A Balances Objective Scope Navigation Some installations allow employees to view their flexitime balances at Benzing terminals The Core 2000 Interface can be configured to change the format that these balances are displayed in This option applies when balances are displayed at standard Benzing terminals It does not apply to the information booth functionality available at Be
53. r interface first The Communicating column uses the words Yes and No to indicate whether a device is communicating You can quickly find any non communicating devices by typing N or No into the filter field at the top of the column If the list turns blank all devices are communicating properly If the column reads Yes full the terminal is communicating but is filled to capacity with master badge records You will find that some badges don t work in offline mode even though access rights were granted in CoreAccess Reduce the number of badges having access at the terminal or contact your supplier to configure it for online operation if not already online and or to purchase a memory upgrade The Communicating column will be blank without filtering for any devices that are deliberately disabled or where their parent device s are disabled This is normal If all devices show as blank hardware and Oracle communication may not be started See Starting and Stopping the Software on page 31 It is normal for devices to show as not communicating at program start until communication has been established This may take up to one minute depending on the device and connection types In case of devices on a serial port the devices may show as communicating before the serial port itself is marked communicating This is normal If a device is not communicating please refer to the following list for troubleshooting Mak
54. re 2000 Interface User Manual Backup and Recovery 43 automatically copied into the Backup subdirectory whenever a configuration change could have been made You should backup the copies in the Backup subdirectory rather than the original files since the original files may frequently be open and impossible to back up The program does not store important information in the registry 6 nor any information elsewhere on the hard disk but in it s own directory where the executable is located and subdirectories This makes it possible to easily restore or move it to a different location without amending any configuration files Core 2000 You should backup all files in the Download and Backup Interface subdirectories These files need only be backed up after a backup configuration change such as the installation of additional hardware However it may be more convenient to simply include them in the regular daily backups of the machine You should not backup files from the other subdirectories nor the parent directory where the executable is installed The Core 2000 Interface should not be stopped during a backup see also Stopping the software on page 31 Because the software will be running attempting to backup the other files might fail and or interfere with the correct operation of the software Oracle backups You should not stop the Core 2000 Interface during Oracle database backups If the Oracle database is taken down for backups
55. s Imported Events that were imported Duplicate Duplicate events that already existed in the Oracle database not imported Rejected T amp A booking attempts that were rejected by the Benzing terminal or Core 2000 Interface for instance because the employee was not allowed to book at the particular terminal Such bookings are not imported into CoreTime Ignored Event types that are deliberately configured to be ignored not imported in the Benzing Transaction Types option in Core Notsetup Event types that are not set up in the Benzing Transaction Types option in Core These are not imported Other Invalid or blank lines in the source file The file you are trying to import may not be a booking file You are not restricted to importing files only from the Booking subdirectory For instance you can import files created by older software B Comm CoreTime Interface B Comm elsewhere on the disk In case you have restored the Core 2000 Interface from backup and recovered booking files from the previous installation you should not copy the old files into the Booking subdirectory but restore them into a different directory elsewhere on the hard disk or where possible import them straight from the backup media floppy CD See also Restoring a Backup on page 44 and Booking on page 43 Special care must be taken when re importing booking files into CoreTime You should not usually import files where later bookings
56. sage is available and the employee uses his her badge at a Benzing terminal the first 20 characters of the message subject are displayed If there are several new messages available for an employee the subject of one of those messages is displayed at random When a new message is available and the employee uses his her badge at a Benzing terminal the text entered to the right is displayed This should direct them to go to a touch screen terminal and can be a maximum of 20 characters Standard Benzing terminals have a 2 line display of 20 characters each a 1 line display older models or no display at all The notifications are only displayed on models with a 2 line display on the second line Furthermore they are only displayed when the employee makes a valid booking since otherwise the second line shows an error message The notifications keep being displayed until the employee goes to a touch screen terminal and marks the message s as having been read Configuring an Automatic Roll Call Report Objective Navigation The Core 2000 Interface can automatically produce a roll call report based upon an event received from a Benzing terminal such as when a fire alarm is activated If the automatic roll call feature has been installed by your supplier you can amend the printer settings and produce a test report Select Options from the Tools menu and go to Roll Call tab Core 2000 Interface User Manual Configuration e 20 Des
57. se run the Clear Filters option on the Edit menu to clear the filters on the current tab or run the Clear All Filters option to clear the filters on all tabs This panel shows a blinking filter symbol 7 while filtering is in progress Filters are applied automatically when you type values into the filter bar All screens refresh automatically when the data changes Press this button if you also want filters to be automatically reapplied This is suitable for the smaller tables such as the Devices tab where filtering takes little time In case you are viewing a table with a lot of data such as the Profiles tab you might turn this option off because filtering is frequently restarted without ever reaching completion and showing results However turning the option off can yield out of date results and show rows that no longer match the filter criteria To reapply Filtering speed depends on the amount of data in the table the complexity of the filters and the speed of the machine It also depends on the particular columns filtered by Some columns are indexed and allow faster filtering provided you filter by a single value or single range of values not a comma separated list Core 2000 Interface User Manual Maintenance e 30 Oracle status indicators filter s manually press one of the filter buttons T in the filter bar This causes the filters for all columns to be reapplied regardless which one of the buttons you press
58. t the button changes and now reads Stop and that icons appear in the Oracle status indicator panels You should check that hardware and Oracle communication is successfully established as described further below in this chapter To stop the software simply press the Stop button To exit completely press the Exit button next to it The software is designed so that it can be stopped or interrupted at any time Once you restart it it automatically continues where it left off When you stop the software the hardware devices are switched to offline stand alone mode Depending on the hardware configuration at your site this may result in reduced functionality at the terminals such as an inability to enforce global site wide anti passback For a Core 2000 Interface User Manual Maintenance e 31 Running the software as a service full description of the differences between online and offline mode please refer to Online vs Offline Mode on page 49 If the software is stopped for an extended period of time several days the Benzing terminals may fill up and stop accepting further bookings It is therefore recommended that the software be kept running at all times except when it must be stopped to amend the configuration The software need not and should not be stopped when Oracle is shut down or when the machine is backed up Please refer to Suspend Oracle Connection on page 12 and to Backing Up on page 43 for further details If
59. t the machine However it will be missing the filter bar user interface feature and because of the reminder message at program start it will not start properly as an NT 2000 service Technical Background The Core 2000 Interface requires version 5 80 or later of comctl32 dll This version is already present in Windows 2000 or if you installed Internet Explorer 5 or later Otherwise the Microsoft supplied 50comupd exe program allows updating this single DLL without upgrading to Internet Explorer 5 For easy access to the Core 2000 Interface right click on the desktop select New Shortcut and create a new shortcut labeled Core 2000 Interface pointing to the program for example to D Corinio Coriniol exe Core 2000 Interface User Manual Installation e 10 Configuration Scope of User Configuration The software is normally configured by our service engineers at installation time and contains many options that require detailed knowledge of the hardware or that require hardware configuration steps to be performed that match the settings chosen in the software Such options are beyond the scope of this manual This chapter only covers options that you can amend safely Navigation Many of the following options are configured via the Options dialog on the Tools menu This dialog can only be invoked when the software is stopped ie not actively communicating with the hardware devices or Oracle otherwise it is greyed out For more
60. tains hardware device details Contains dynamic global data See also Booking on page 43 Contains badge details Contains personnel details Contains access rights Contains time profiles Contains time level profiles for 9290 and BITS devices Contains time zones for ZMP devices Contains special day holiday details Contains a list of Benzing booking types Contains a list of Benzing alarm and error conditions Contains a list of sites and zones Contains Benzing communication requests usually only used during setup This directory may also contain FIL files temporary files used by the filter bar feature of the software Core 2000 Interface User Manual Backup and Recovery e 42 Booking Subdirectory containing text files with bookings and other events that originated at the hardware devices stored in native Benzing and semi native ZMP formats The software writes events to the intermediate files in this directory then imports them into Oracle This usually happens automatically a few seconds later unless the Oracle connection is unavailable in which case the files in this directory store the data until Oracle is available again Up to 31 files are stored labelled with the day of the month that the events occurred at Files are automatically truncated and re used after one month unless they were not yet fully imported into Oracle in which case the files retain older events until they can be imported The soft
61. time pairs in the combined time profile s Conflict assigned to this badge This condition can arise with 9290 BITS and ZMP devices as described above Profile No There are too many distinct combinations of access rights between the Conflict total badges assigned to this 9290 or BITS device as described above Core 2000 Interface User Manual Additional Information e 52
62. tination type Destination Core Forms Directory Test Notes Oracle Primary Settings Secondary Settings Roll Call Passwords r Configuration Triggered by ps From terminal no Destination type Pinter x Destination HPLaseiet6 tS Cae Fame a coreapps core core2000 Test Advanced Command rerunB cmdfilez2zf Parameters module acr006 paramform no userid u desty Cancel Apply Select Screen Printer or File Typically the Core 2000 Interface is running on a server in the IT department and a network printer is selected The Screen option is usually not useful except for testing Enter the printer name or filename Printer names must be entered as they appear in the Windows Printers folder This must be the directory where the Core 2000 forms are located e g the fmx and rep files This button runs a report to test the current settings When a report is triggered any doors marked as having to be opened or blocked in an emergency are opened or blocked as specified by the In Emergency option on page 24 However the Test button does not invoke this functionality Core 2000 Interface User Manual Configuration 21 Setting the User Password Objective Navigation User Notes To restrict access to the software to authorised users only Select Options from the Tools menu and go to Passwords tab Options HEI Oracle Primary Settings
63. tware on page 31 e The Oracle logon is disabled See Connect to Oracle on page 12 Checking the Status of the ADACS 5 Connection Objective Navigation Notes To determine whether the software is successfully communicating with ADACS 5 and to troubleshoot the ADACS 5 connection Examine the Communicating column on the Devices tab shown in the screenshot on page 27 If the software is running as a service click on the amp icon in the status area to invoke the user interface first The communicating column will show Yes or No against the ADACS Connection on the Devices tab You may have to scroll downwards to find the ADACS Connection If No ping the ADACS machine and make sure ADACS 5 is running You can also check for the exact error by searching for messages with log type Error and message connect on the Log tab If the connection is lost the software automatically tries to reconnect to ADACS after a timeout typically every minute Core 2000 Interface User Manual Maintenance e 34 Checking the Hardware Communication Status Objective Navigation Notes Serial Port To determine whether the software is successfully communicating with the hardware devices and to troubleshoot the hardware connections Examine the Communicating column on the Devices tab shown in the screenshot on page 27 If the software is running as a service click on the amp icon in the status area to invoke the use
64. ware keeps track of how much data was already imported into Oracle and from which files using the Global dat file in the Database subdirectory Log Subdirectory containing up to one months worth of audit trails in binary files labelled 01 dat through 31 dat which are displayed by the software on the Log tab See also Disk space requirements on page 8 This directory may additionally contain FIL files temporary files used by the filter bar feature of the software Download Subdirectory containing hardware parameter files used by our service engineers during hardware installation This directory should be backed up see Backing Up below Backup Subdirectory containing copies of further files that should be backed up See Backing Up below Backing Up Objective To backup the software so it can be re installed from the backup and the distribution media in the event of hardware failure Background Due to the nature of the software much of it s data files contain information transient or cached information that does not need to be backed up since it is either temporary or can be reconstituted from the Oracle database All files in the Log and Booking directories as well as most files in the Database directory fall into this category Files that do need to be backed up are the Corinio ini file in the main directory and the Node dat file in the Database subdirectory which contain important configuration information These files are Co
65. wnload data to selected terminals only This is a legacy option no longer supported by the version 2 xx Core 2000 Interface Instead use the Database Download option in the Core 2000 Interface described below Core 2000 Interface User Manual Database Synchronisation e 39 The Database Download Option Objective Navigation Notes Performance impact To force the Core 2000 Interface to download all badges and access rights from it s own database to one or more Benzing terminal s again In the Core 2000 Interface select terminal s on the Devices tab by highlighting them with the mouse and the Shift and Ctrl keys as usual You can select multiple terminals of the same or a similar type simultaneously When you ve selected the terminal s run the Database Download option on the Tools menu This option marks all badges and access rights for the selected terminal s dirty again You can run it at any time even when the software is not started or the terminal s are not currently communicating Your request is simply queued This option adds and updates badges in the terminal s but does not necessarily delete badges that exist in a Benzing terminal yet should no longer have access It is primarily intended for service engineers in case the system board in a terminal is replaced or the terminal was hard reset and it s memory is known to be empty Depending on hardware configuration and the number of personnel who are al

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