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BT 4500 - User Manual

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1. Enter your remote access PIN here If you need some help call us on 0800 145 6789 or go to bt com producthelp 09 04 2013 15 04 1666 BT4500 UG 5 indd 77 D 09 04 2013 15 04 1666 BT4500 UG 5 indd 78 D 09 04 2013 15 04 1666 BT4500 UG 5 indd 79 D 09 04 2013 15 04 D For a Better Future We re always looking to make our products last longer and use less power so we don t have such a big impact on the environment To find out about what we are doing visit bt com betterfuture Offices worldwide The services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2013 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in China Designed by The Art amp Design Partnership Available in other formats including braille large print or audio CD If you would like a copy please call 0800 145 6789 Calls made from within the UK mainland network are free Mobile and international call costs may vary BT4500 04 13 Issue 1 o x From responsible sources FSC C109831 1666 BT4500 UG 5 indd 80 D 09 04 2013 15 04
2. 2 Press Rg until Outgoing message is displayed press E 3 Press Ram or Ry to display the outgoing message mode you want AnsHer amp record orAnsner onks and press ik 4 Press ato display Flas message and press ik to hear the outgoing message If the current outgoing message being played is your recorded message you can delete it if you want to by selecting Delete Reinstate the pre recorded outgoing message 1 Select Heru AnaHer Phone is displayed press Gk 2 Press until Sytsedins message is displayed press E Reinstating the pre recorded A Calls outgoing message will not 3 Press fm or Ry to display the outgoing message delete youriecurded outa mode you want AnsHer amp recerdorAnsHer only message It will be retained and press GE incase you want to use it in the future If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 41 D 09 04 2013 15 04 42 Answer machine You can record a memo message on the answer machine for other users to hear when they listen to messages You can only record memos using the handset Memo messages are played back in exactly the same way as normal answer machine messages see page 45 and 48 Press J to display Use default message and press E am or Reg to display Female voice or Male voice and press Gk Saweg will be displayed Record a memo select gg when you ve finished if you re happy with it or
3. Turn the handset ringer on or off Press and hold EA for 2 seconds to turn the handset ringer on or off The display will briefly show Fliriser orn or oft before reverting to the idle screen with the deicon displayed if the ringer has been turned off Find handset Paging You can ring a handset to help find it Press Gig on the base All handsets registered to the base will ring and the screen will show Here I am for up to 2 minutes To stop the ringing press on the base again or select End or press on any handset If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 26 D 09 04 2013 15 04 Call control settings l 2 3 1 2 1666 BT4500 UG 5 indd 27 Under the call control menu are the features Do not disturb and Block calls Do not disturb allows calls to be received silently with minimal notification Set up Do not disturb Select Meru scroll KA press E Teo not disturb is displayed press Ok Press QM or Fy to display fir or Gf and press GE to select The chosen setting will be displayed and you will hear a confirmation tone tofall centred and Block nuisance calls The BT4500 can block calls from certain call types e g international calls or from specific numbers to help prevent nuisance calls You can store up to 10 specific blocked numbers Calls from numbers stored in your blocked calls list cannot leave a message on your a
4. 103 33Pm O maaa Handset Do a 3 NOW CallS isicatestne number fen Menu Call list Handset display icons C Shows handset battery status Scrolls when the handset is charging a Empty frame flashes when battery needs recharging UrikluteMute Indicates when Mute is on or off The keypad is locked dx Handset ringer is switched off missed calls received For full details of who has called you please make sure you have subscribed to Caller Display from your network provider If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 16 S 09 04 2013 15 04 i i i O E Getting to know your phone 17 Finding your way around your phone Your BT4500 has an easy to use menu system Each menu has a list of options which you can see on the menu map on the next page When the handset is switched on and at the home screen 1 Select Herna by pressing the Left option button to open the main menu 2 Use the A or button to scroll through the available menu options 3 When the menu you want is displayed select i by pressing the Left option button 4 Use the fam or button to scroll through the available sub menu options When the sub menu you want is displayed select fk by pressing the Left option button Select the Eck option if you want to return to the previous screen To exit a menu and return to the home screen press B If no buttons are pre
5. 2 Delete a message during playback Osi forward during playback L Turn answer machine on Eiun answer machine off If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 52 D 09 04 2013 15 04 Settings Handset settings Set the handset ringtone for external or internal calls 1 Select Heri scroll Fal to display Settirrgs and press E 2 Sounds is displayed press K Edriaina is displayed press E 3 Press fA or R to display either External rinatene or Internal rinatone and press Ok 4 Press RA or R to display and listen to the melodies and press fk to select your choice Sa vee will be displayed Set the handset ringer volume 1 Select Herra scroll Mj to display S ettines and press E 2 Ecurds is displayed press OE Rirrsirre is displayed press Gk 3 Press K to display Rinsing volume and press OE Press A to increase the volume or By to decrease or turn the ringer off Press to save Choose from 15 handset ringtones 10 polyphonic and 5 standard The default external ringtone is Melody 1 and the internal ringtone is Melody 2 There are 5 handset ringer volume levels plus Ringer Off The default setting is Level 3 If you turn the ringer off the dk icon will be displayed on the home screen As a quick way to turn the handset ringer off press and hold Rg If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666
6. If it s set to Off you ll need to lift the handset off the base and then press RNY If Auto end is set to On you can end a call by placing the handset back in the base If Auto end is set to Off you ll need to press Sg to end the call With Auto join calls set to On you can automatically join an existing call from another registered handset without being invited to join the call you can simply press GY 10 join AUN AWUN Auto end call Awto doin calls or First rin and press ik Press A or to display Gr or tf and press k to Base settings Set the base ringtone melody Press Ag or Rito display either Auto anger a save Choose from 5 base ringtones The default is Melody 1 press E Press J to display Base settinias and press Frrsirra is displayed press E Rinatone is displayed press GE Press RAE or display and listen to the melodies and press tk to save your choice Set the base ringer volume Select Herna scroll Ao display Se inas and Ok Calls wal to There are 5 base ringer volume levels plus Ringer off The default is Level 3 press E Press MJ to display Base settinas and press Rirnaina is displayed press fk Press RA to display Finsina volume and press Gk Select Herna scroll Ao display ettirss and Ok Press fag to increase the volume or Rf to decrease or turn the ringer off Press fi to save If you need some help call
7. If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 65 D 09 04 2013 15 04 66 Using additional handsets Registering another make of handset to your BT4500 base If you want to register another make of handset i e nota BT4500 handset to your BT4500 base you will need to follow the Registration instructions that came with the handset first and then continue with the base part of the registration procedure as shown in point 4 on page 65 Please note that registering other types of handset will only provide limited compatibility i e you may only be able to make and receive calls on the additional handset 2 Press J to display Resist Press Ho display lereaister H and press Gk Press A or R to display the handset you wish to De register a handset press E de register and press GE If the system PIN is not 0000 then you will be Select Heru scroll R to display Set4inas and ration and press GE prompted to enter it then select Sk If it is 0000 you will continue straight to point 6 once successful fe registered If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 66 The display will show will show Please radi and 09 04 2013 15 04 Using additional handsets 67 Make an internal call between handsets You can also choose All handsets if you want to call If y
8. select Save Saved is displayed If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 59 D 09 04 2013 15 04 60 Clock Alarm If you select Off the display will show Alarm off and you will hear a confirmation tone If you set an alarm the display will show the time and frequency setting after you select Save If an incoming call is received while the alarm is going off the alarm notification will immediately stop and the incoming call will be shown on the display The alarm will not resume Set an alarm Select Hera scroll R to display Clock Alarm and press E 2 Alarm is displayed press Gk Press fg or Bio display the alarm frequency you want Off Gn ance Gn daila Hondas to Friday or Saturday amp Sunday then press Gk Enter the alarm time and select Saye Press AE or ato select the alarm melody and press Gk Alarm an hime is displayed Stopping the alarm when it goes off When the alarm goes off the selected melody will play at an ascending volume the handset backlight will flash and the display will show the alarm time The alarm will sound for 30 seconds and then the handset will return to idle if the alarm isn t stopped or set to snooze it will sound once more after 1 minute To stop the alarm press fay or select Stor To activate a ten minute snooze select riggz or any other button except or Star You can set snooze as many
9. 3 Press fm or Rito scroll to the call you want to play and press Sr tions 4 Press or Fy to display either Flas call or Flaw In the Recorded calls menu you call lonla and press GE The call will be played can also delete a recorded call Press Sto to stop playback or elete to delete it ordeletealrecordedicals If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 25 D 09 04 2013 15 04 26 Using the phone You can lock the keypad so that it can t be used accidentally while you re carrying it around With the keypad locked you can still call the emergency services on 999 and 112 using preparatory dialling and you can still answer incoming calls and operate the in call features as normal When the call is ended the EF comes on again If you get an incoming call while you re paging a handset the incoming call takes priority and paging will stop If the handset ringer is switched off on a handset it will be temporarily switched back on so the handset can be found Paging calls can t be answered by a handset To lock the keypad Press and hold 63 for 2 seconds The handset gives a confirmation tone and kezrad locked is briefly displayed before returning to the idle screen with the J icon displayed To unlock the keypad Press and hold Bo 2 seconds The handset gives a confirmation tone and Kevrad Unlogkd is briefly displayed before returning to idle
10. BT4500 UG 5 indd 53 D 09 04 2013 15 04 54 Settings There are two handset tones keypad tones and confirmation tones You can turn these on or off the default setting is On Keypad tones when turned on you will hear a beep after each button press Confirmation tones when turned on you will hear a tone after each successful action or after an error has occurred This does not include the battery charging tone when the handset is placed on the base charger low battery or out of range warnings or tones used in calls such as Call Waiting or Call Intercept There are 5 contrast levels to choose from The default setting is Level 3 Adjust the handset ringer tone Select Herna scroll Ao display ettirnzs and press E Sounds is displayed press Ck Press R to display Tone addustment and press GE Press A or Rf to display either Standard Increase treble or Increase bass and press OK Sayed is displayed Turn the handset tones on or off Select Herna scroll Fal to display Se4 inas and press E Sounds is displayed press OK Press Rf to display Handset tones and press K Press RA or R to display Keyrad tones or Condrmation tone and press Ok Press A or Rf to display Tones on or Tones off and press Gk Sayed is displayed Change the handset display contrast Select Herna scroll Ao display ettirnss and press E Press to display Disrlas and press Ok
11. Clock Alarm Set the time format 12 or 24 hour 59 Set the time and date c ceseees 59 Set An alarm senna 60 Stopping the alarm when it goes off 60 BT Calling Features Pre stored numbers in the Calling Features MENU ccesessceceseeeeeeeeeee 61 Using Call Diversion cccsccceseeeees 61 Cancel Ringback cscccsseeceeeeees 62 Using Call Waiting ccecsceseeeees 62 Using Reminder call ccscceseeeees 63 Using Call barring c scssessceseeeees 63 If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG S indd 12 D 09 04 2013 15 04 i i i ee In this guide 13 Using Anonymous call reject 64 REME cavesvecosicdosrscesliccsracesdicosnvcosdtces 76 Using additional handsets Declaration of Conformance 76 Registering an additional handset 65 De register a handset ccsscceceee 66 Make an internal call between NaMidsets lt scsvscssssdcescdanccsceccteescessnceeaes 67 Transfer a callin 67 Hold 3 way Call cssssssesseeseeseees 68 Helpe ae seve tee vecsases 69 General information Safety information sccssccceseeees 73 ClO AMIN Geevevecescesdscvecsessiencestessngaseeesss 74 Environmental cccsccssesseeseeeeees 74 Product disposal instructions 74 GUAKANTCO cscs ccseecissvevesenssarceeneaves ses 75 Technical information scsseeees 76
12. Connecting to a switchboard 76 Switchboard compatibility 76 Recall R iretsi 76 If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 13 D 09 04 2013 15 04 ee Getting to know your phone Handset buttons Left option button In idle mode press to enter the main menu Also use to access sub menus and confirm options shown on the display above the button 3 5mm Headset socket on side of handset Up Volume From home screen press to change the ringer volume see page 53 In talk mode press to increase the incoming speech volume In menu mode press to scroll up through the options Handsfree In idle mode press to make or receive calls handsfree see page 23 co Talk In idle mode press to make and receive calls see page 21 Calls Down From home screen press to open and scroll through the Calls list see page 36 In talk mode press to decrease the incoming speech volume In menu mode press to scroll down through the options 1 Speed dial From home screen press and hold to dial BT 1571 or your stored speed dial number see page 33 When answer machine message is playing press to repeat the message from the beginning 4 When answer machine message playing press to skip back to the previous message Ringer Press and hold to turn the handset ringer on or off When answer machine message playing press to repla
13. Edit number or Delete number and pressing ok You must subscribe to a Caller Display service from your network provider for the block nuisance calls feature to work Charges may apply You now have 2 choices i To block calls by type when Es call ture is displayed press t You can now select which types of call you want Allowed or Blocked by using RA or to display the call type Int calls Hithheld nanbers Ho Caller and Pasrhene pressing k then using R or Bto display Allowed or Blocked and pressing i to save a ii To block calls by a specific number press to display Es reamker and press GE If the block calls list is empty press Ade and use the keypad to enter the number or press Girtiara to select a number from your phonebook or calls list and press Sase If there are numbers saved already select fe tions Add blocked number is displayed press GE enter the number or press Gir tiara to select a number from your phonebook or calls list and press 1 If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 28 09 04 2013 15 04 Phonebook You can store up to 100 entries in your list You ery name aea of phonebook contacts Contact entries will cal or Miecontact 10 98 automatically be copied to any other handsets you Names can be up to 14 have registered to the base Any change made on characters and numbers up one handset will be up
14. If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 54 D 09 04 2013 15 04 Settings 55 Contrast is displayed press OK Press Fa or J to select the level you want then select GE Turn the screensaver on or off Select Herna scroll Ao display ettirnas and press E 2 Press Bo display Dizrlay and press Ok W Press Rito display Screen saer and press Ok Press RA or Ry to display fir or and press Gk to save Change the handset name Select Herna scroll Ao display ettirnas and press E Press Rito display Handset name and press Ok Edit the name by selecting flear to delete the characters then enter the new name and select Siig Change the call settings Select Herm scroll Mj to display Settings and press iki Press R to display Coll settings and press OK A handset name can bea maximum of 12 characters If you name your handset the handset number will be removed e g instead of saying Kitchen 1 the name would just be Kitchen To revert back to the default handset name Handset x delete all the characters and select ave The default setting for all call settings is On If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 55 D 09 04 2013 15 04 56 Settings If Auto answer is set to On you can answer a call by lifting the handset off the base
15. You can t delete messages that you ve not played yet Unless you delete a message it s automatically saved If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 46 During playback you have the following options or to adjust the playback volume to switch private playback through the handset to handsfree playback or once to repeat the current message playing from the beginning 3 to delete the message or AA twice within a second to skip back to the previous message O or a once to skip forward to the next message on press to replay the message slowly At the end of playback you will hear End of messages and the same message will be displayed The answer phone icon on the home screen will be renumbered to take into account any deleted messages 09 04 2013 15 04 Answer machine 47 Delete a message 1 Select Herm AnsHer Phone is displayed press Qk 2 Heseazes lt x nen is displayed press OK 3 Press im or Bo display the message you want to delete then press frtions Are sou sure will be displayed if it s an old message or Hithout listenin if it s a new message press Yes to confirm To cancel deletion when you see the confirmation question Delete all old played messages select Ho 1 Select Hera Ananer Phone is displayed press Ok 2 Press H display Delete old meas and press Gk 3 Are sou su
16. finished Handset or Base settings reset is displayed Select Herm scroll Mj to display Settings and If the current system PIN is not 0000 you will be prompted to enter the PIN then press GE If it is 0000 you will continue straight to step 5 All user data deleted is displayed If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 58 Delete trom all hisets is displayed select Yes to confirm or Hig to cancel Deleting user data is displayed Once finished 09 04 2013 15 04 Clock Alarm If you didn t set the time and date when you first set up your phone then you will need to do so before you can set an alarm The clock will also be displayed on the handset screen in idle mode If you have subscribed to a Caller Display service the time and month will be set when you receive your first call but you will still need to set the year Set the time format 12 or 24 hour 1 Select Her scroll Ry to display flock Alarim and The default time format is fi Pi 12 hour press E 2 Press Bo display Time format and press ok You must enter the full date day month and year 3 Press hm or Bo display either 12 Howrs or 4 Hours and press Gk Saved is displayed Set the time and date 1 Select Herm scroll Rf to display Clock Alarm and press E 2 Press to display Time amp date and press OK 3 Enter the time and select Hex Enter the date and
17. for calling and the call will Pl See 4 Press Gi pause and resume playback Press EP to delete the message being played If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 48 D 09 04 2013 15 04 Answer machine 49 Press to skip forward to the start of the next If your answer machine memory becomes full and it is set to Answer and record it will Press to skip back to the start of the current automatically switch to Answer only mode Once messages message message have been deleted and there Press ug twice to skip back to the start of the Lease Availabe again thi machine will revert to Answer previous message and record mode unless Volume you have changed the mode Press Gs increase or decrease the playback yourself Go Aneweronly using volume level the handset menu At the end of playback the base will return to idle You will need to delete mode and messages will be renumbered to take into S5539 pelare your answer ote g machine will be able to record account any deleted messages new ones To delete old played messages see page 47 and 49 Delete all old played messages If you don t press within 1 In idle mode press ER The base will announce 3 seconds you will hear M d To delete all old messages press Delete press bahia nati Delete Fw again within 3 seconds to delete all old messages You will hear A
18. plug the other end into the wall socket yet handset is fully charged e The base station should be plugged into the mains power socket all the time If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 4 D 09 04 2013 15 04 Quick set up guide 5 Activate the batteries and __1 standtytime Under ideal conditions the fol OW the Set u p wiza rd handset batteries should give 7 3 up to 16 hours talk time or 1 Activate the batteries by pulling the plastic tab TE hours standby on a single away from the back of the handset charge This doesn t mean you can unplug the base or leave the handset for this length of time without charge lt PULL Please note that new Ni MH Rechargable partenes rechargeable batteries don t reach already fitted kk A x Remove this tab full capacity until they ve been in and charge batteries normal use for several days for 24 hours before use Battery Low warning The C4 icon will flash you ll see the message Battery 2 The Power on animation will start up and then the handset will check for a link with the base station Low in the display and hear a once found the screen will show S24 tine and warning beep every minute diie Th inardvalltak h bth to indicate that you need to date The set up wizard will take you through the recharge your handset You can steps for setting the time and date recording your remove the
19. seconds the display will show Ho base link Check base You need to move back within range of the base station If you move out of range when you re on a call you ll lose your connection The handset will automatically re connect to the base when you move back within range Call Waiting If you ve got a call waiting service and it is switched on your phone will alert you to a second incoming call if you re already engaged on an external call To switch your call waiting service on or off see page 62 1 You ll hear the call waiting tone and if you also have caller display the display will show the number of the caller or the name if it matches an entry in your contacts 2 Select Sitch by pressing the Left option button to answer the new call and your first caller is put on hold 3 Select S1i4 h to toggle between the two callers 4 Press to hang up the current call Mute During a call you can talk to someone nearby without your caller hearing 1 During a call select Hut by pressing the Right option button The display shows fal mated and your caller can t hear you 2 Select Writs to return to your caller If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 22 D 09 04 2013 15 04 Using the phone 23 Incoming speech Handsfree volume During a call you can adjust the handset incoming speech or loudspeaker volume There are five levels The def
20. spoken instructions or listen for call If a second caller rings you confirmation status will hear a beep in the handset earpiece If you ve subscribed to Caller Display the display will show the caller s details as well If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 62 D 09 04 2013 15 04 BT Calling Features 63 Using Reminder call Reminder call lets you book an Calls aaa alarm call Like an alarm clock 1 Select Herna scroll Bt display Calling except it lets you book an alarm Fegtures and press BK call days in advance Set repeat 2 Press R until Reminder Call displayed press Gk reminders every day or as a Call i im one off call to remind you of a 3 Press A or Bo display either Set ur reminder specific event Cancel reminder or Check reminder and press fk The service will be called Follow the spoken instructions or listen for confirmation status Using call barring 1 Select Hern scroll R to display Calling Features and press Gk 2 Press eg until Gall barrina is displayed and press Ok 3 Press A or Bio display either S we barring Cancel barring or Check barring and press Ok 4 If you selected Se4 we barrira you will need to The type of calls you can bar press RA or Rito display the type of calls you are All outgoing calls Int l want to bar then press Gk If you selected Cancel Nat amp Mobile calls Bar Int l 5 or Check
21. sscceseeee 21 Preparatory dialling ssescceseees 21 Endl callesnin 21 Receive a Call ccsesssesssesseeseeeseees 21 Call Waiting ccccssecccsssseeeesseeeeees 22 MULC ve sscscseesdececdisucdssevdsededesdedeedeteeds 22 Incoming speech Handsfree volume 23 ATIDIITY ea veccnccevcccsescteenveyervessevezscnvaeet 23 Make a handsfree call cscceseees 23 Answer a call handsfree 24 Switch to handsfree during a call 24 REdiallcsscsccssicesslcevsscasedcesseccersstevesee 24 Voicemail 1571 s ssssssssrcsssssssesesssss 24 Record a Call eeessessceeeeeeeeeseeees 25 Play a recorded Call cscccseeeseeseees 25 Lock unlock the keypad s000008 26 Turn the handset ringer on or off 26 Finding handset paging 26 Call control settings Set up Do not disturb eee 27 Block nuisance Calls ccseeseeeees 27 Phonebook Stofe a Contact vssesdecvessiecsvedecectedeccees 29 Character Map csccesscecsseecseeeeees 30 Assign a ringtone to a contact 30 View dial a contact seseeeeeseeeeees 31 Edita contact sssciscccsecdecccentestesiadeserds 31 Delete a contact ssesssssssesesssseeseeesee 32 Delete all contacts csceseesseeseees 32 View the contact memory status 32 If you need some help call us on 0800 145 6789 or go to bt com producthelp 09 04 2013 15 04 Speed dial Save a speed dial entry ccece
22. sure the handset is in range of the base e Another handset registered to your BT4500 base may be on the line and Auto Join is switched off please see page 55 Answering machine doesn t record any messages e The memory may be full Play and delete old messages pages 45 46 and 48 49 Answering machine messages have the wrong date and time e Have you set the date and time See page 59 Can t access your messages from another phone e Have you changed the remote access PIN See page 51 Always keep a note of the new PIN in a safe place e Has Remote access been turned off To turn remote access on see page 51 If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 70 D 09 04 2013 15 04 Help 71 No Caller Display number name displayed e Have you subscribed to a Caller Display service from your network provider See page 35 e The caller may have withheld their number e Network may not have the callers number information e An exact name number match was not found in your contacts Check that you ve stored the full STD dialling code Can t register a handset to a base e You can register up to five handsets to your BT4500 base and you can register your BT4500 handset to up to four bases Check that you ve not exceeded the limits e Check that you ve entered the correct system PIN number default PIN 0000 e Check that you re at least one metre away from other electric
23. times as you want until you select Stor If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 60 S 09 04 2013 15 04 BT Calling Features You can easily access a number of BT Calling Features using the Calling Features menu Pre stored numbers in the Calling Features menu Call Diversion Reminder call Ringback Anonymous Call Reject Call Waiting Using Call Diversion set up cancel or check status Select Herna scroll Rf to display Gallina Features and press k 2 Gall Diversion is displayed press E Press RA or Ry to display the diversion option you want Divert all calls Divert when busy or Divert if wrang and press Ok Press Ra or to display either Se4 ye diversion Cancel diversion or Check diversion and press Ok If you selected Set ur diversion you will need to enter the telephone number to divert to or press and select the number from your contacts then select Set ur If you chose Cancel diversion or Check diversion the service will be called follow the spoken instructions or listen for confirmation status You need to subscribe to the specific BT Calling Feature to be able to use some of these services You might have to pay a fee For more details on BT s Calling Features go to bt com callingfeatures refer to the user guide supplied when you subscribed to the services of your choice or call BT free on 0800 800 150 If you
24. to Friday Saturday amp Sunday Time amp date Set time and Set Date L Time format 12 Hours or 24 Hours If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 18 09 04 2013 15 04 i i i ee Getting to know your phone 19 Speed Dial List 1 1571 2 9 Empty Options or Add Calling Features Call diversion 7 Divert all calls t Divert when busy Set up diversion Cancel diversion Check diversion L Divert if unanswered Cancel Ringback Call waiting Turn On Turn Off Check Reminder call Set up reminder Cancel reminder Check reminder t Call barring Set up barring Cancel barring Check barring Anon call reject Turn On Turn Off Check Status Settings M Sounds Ringing External ringtone Melody 1 15 L Internal ringtone Melody 1 15 L Ringing volume Ringer Off or Level 1 5 Tone adjustment Standard Increase treble Increase bass On or Off Handset name Handset tones L Keypad tones Tones on or Tones off L Confirmation tone _ Tones on or Tones off Display M Contrast Level 1 5 L Screen saver On or Off Call settings Auto answer Auto end call On or Off Auto join calls First ring L Base settings Ringing Ringtone Melody 1 5 L_
25. us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 56 09 04 2013 15 04 Settings 57 PBX access code With First ring set to Off an incoming external call will be If you re connected to a switchboard you might need displayed visually before the to enter an access code e g 9 before each number is handset s start to ring for the dialled Your BT4500 can store an access code which second burst of ringing is automatically dialled before each number If you wish to revert to not Set a PBX access code using a PBX access code you Ba z need to go into the PBX code ia HEN scroll ff Av display Settings and menu and delete all the digits press Gk by selecting Clear then select 2 Press i e display Base settings and press Ok Save 3 Press to display FEX code and press Gk 4 Enter the number you want maximum of 4 digits and select Saye Change the system PIN 1 Select Heri scroll Ao display ettinas and press Gk 2 Press R to display Change system PIN and press OK The default system PIN is 0000 You can change this to your own preferred 4 digit code 3 If the current PIN is 0000 you will be prompted to enter the new 4 digit PIN then press k Or if the current PIN is not 0000 you will be prompted to enter the old current 4 digit PIN first and then select K Then follow the prompts and enter the f new 4 digit PIN If you make a mistake select 4 Enter the new 4 dig
26. using the answer machine go to page 39 If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 7 D 09 04 2013 15 04 8 Quick set up guide Block nuisance calls The BT4500 can block calls from certain call types e g international calls or from specific numbers to help prevent nuisance calls You can store up to Please note other products 10 specific blocked numbers Calls from numbers connected to the line are not stored in your blocked calls list cannot leave a compatible with this feature aS message on your answer machine but calls blocked and will still ring by call type can 1 Select Herna scroll RY to Call control and PA a press E ou must subscribe to a Caller Calls a Display service from your 2 Press eg until Block calls is displayed and press network provider for the block GK You now have 2 choices nuisance calls feature to work i To block calls by type when By call ture is Ch ly 4 i alls PEER EE displayed press fii Press A or to display the call type you want Int national Hithheld numbers Ho Caller ID or Pawehare and press fi Then press RA or J to display Allawed or Blocked and press Ok to save If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 8 D 09 04 2013 15 04 Quick set up guide 9 j For more information and ii To block calls by a specific number press R
27. you can delete it by selecting Pelete Answer delay Press A Eto display tir and press fk Press Select Meru Ananer Phone is displayed press Ok Press eg until Record mem is displayed press Ok Follow the voice prompt to record your memo and Your memo will be played back to you Select fk The answer delay setting sets how many times the phone will ring before the answer machine takes the call You can choose from 0 9 rings or Time saver The default setting is 4 rings If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 42 09 04 2013 15 04 Set the answer delay Select Herma Ananer Phone is displayed press Ok Press Gg until Ansver settings is displayed press E Press A or to display either Arisner record or AnaHer ors and press Gk Answer delay is displayed press fi Press or Rito display the number of rings you want 2 10 rings or Time saver and press E Sayed will be displayed Set the maximum message length You can set the maximum length that an answer machine message can be 1 minute 2 minutes or 3 minutes The default setting is 3 minutes Select Hern Ariguer Phone is displayed press fk Press Gg until Answer settings is displayed press E Anseer and record is displayed press OK Press to display Maximum maz lerrath and press Gk Press RAR or By to select the length you want and press E Saeed will b
28. N again and select The display will show Hen PIH saved Turn remote access on or off Select Hern AnsHer Phone is displayed press Ok Press Gg until Answer settinas is displayed press E Press to display Remote access and press Ck 4 Gir fitt is displayed press tik Press A or to display fir or and select Save Sayed will be displayed If you forget to switch on your answer machine Call your number from another phone and let it ring After 20 rings the machine will switch on and answer your call Select Clear if you need to delete any digits You cannot turn Remote access On until you have set a remote access PIN The default setting is Off Remote Access must first be enabled to allow you to switch on the answer machine remotely If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 51 D 09 04 2013 15 04 52 Answer machine 2 Press and enter your 4 digit remote access PIN when prompted Play back your messages as shown below in Operating your answer machine remotely If you do not choose to switch your answer machine On it will switch off when the call is ended Operating you answer machine remotely 1 Dial your phone number 2 When you hear your outgoing message press s4 and enter your 4 digit remote access PIN 3 Follow the voice prompts to Play main Meru 2 Play all messages Bs back during playback
29. Press lt E display Reaistratien and press Gk Register handset is displayed press GK Press amp held Find Phone on base is displayed Press and hold on the base until you hear a beep and the In use light starts to flash The handset will display Fesistering handsets to indicate the base is in registration mode If the system PIN is not 0000 then you will be prompted to enter it then select fk Once registration is successful the handset will show Handset x reaistered with X being the assigned handset number The handset will then synchronise data with any other registered handsets e g contacts speed dials and handset names You can register up to five GAP compliant handsets to your BT4500 base to extend your phone system without needing to install telephone extension sockets for each new phone If a handset becomes un registered it will need to be registered to the base again Please register this handset will be displayed select ok then follow the instructions starting from point 4 below You have 2 minutes to complete the registration process After 2 minutes the In use light on the base will stop flashing If registration isn t successful the first time please try again incase the base registration period ran out of time If there are already five handsets registered to the base the registration will fail You must de register another handset before you can register the new one
30. Ringing volume Ringing Off or Level 1 5 PBX code Software version Registration Register handset Deregister HS H Change system PIN Reset M Handset settings Base settings Delete user data Contacts menu r Add contact Calls list Menu accessed by Play message Accessed by pressing H Edit contact pressing B then Options Save number the 9 button Assign ringtone Se Delete call then Options Delete contact Block number Memory status Delete all calls Del all contacts Ifa message has been left on the answer machine If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 19 D 09 04 2013 15 04 20 Base Answer on off Vol Vol Besi Find nae med Press to turn the answer Decrease the speaker Increase the speaker h vee o ice ee ae machine on or off volume during playback volume during playback 140 S tS ne prtu rorninaing a When set to On the text the call screening volume the call screening volume missing handset see page 26 On will light up on during idle andthe base during idle and the base Also used during the registration the button ringer volume ringer volume process see page 65 Delete Press once to delete the message during playback In idle mode press to delete all old Power In use light On when there is power to the base Flashes when the line is in use or registration is taking place mess
31. a number in the answer phone message list to your contacts 47 Using the answer machine from the DASCicccccscssctsecccccsvedecvssdavadestonses 48 Switch the answer machine on or off 48 If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 11 S 09 04 2013 15 04 ala i i i 12 In this guide Message playback using the base 48 Delete all old played messages 49 Remote ACCESS scceeeerreeeeseeeeeeteees 50 Set the remote access PIN for the FUSE ALM G EE 50 Change the remote access PIN 51 Turn remote access on or Off 51 If you forget to switch on your answer MACHINE ccesseeeecsseeseeeees 51 Operating your answer machine remotely sccseesesseeeees 52 Settings Set the handset ringtone for external or internal calls 0006 53 Set the handset ringer volume 53 Adjust the handset ringer tone 54 Turn the handset tones on or off 54 Change the handset display contrast 54 Turn the screensaver on or Off 55 Change the handset name 0 5 55 Change the call settings s008 55 Set the base ringtone melody 56 Set the base ringer volume 6 56 Set a PBX access code ceseeeseeseees 57 Change the system PIN ssscceees 57 Reset the handset or base settings 58 Clear the handset or base user data 58
32. ages ba ie ASE Skip gt gt ress to stop fana 44 FaN During playback press to volume Fina g playback p message playback 63 esi 6 skip forward to the start lt a Power Inuse Charging stop Delete of the next message Skip lt lt During playback press once to skip back to the start of the current message Press twice to skip back to the start of Red charging light the previous message Play Slow Play Battery charging light When you have new Press to play messages On when the handset is messages the button back slowly If messages are in the base charging will flash Press once to already playing you can press play new messages this button to play them in Press during playback slow play mode to switch to pause playback back to normal speed press the iQ button If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 20 S 09 04 2013 15 04 Using the phone To switch the handset off Press and hold until the handset turns off To switch the handset on Press and hold until the handset turns on Make an external call Press o When you hear the dial tone enter the number Preparatory dialling Enter the number first If you make a mistake select lear by pressing the Right option button to delete the last digit Press to dial End a call Press B Receive a call When you receive a call the phone rings an
33. al caller put on hold If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 67 D 09 04 2013 15 04 68 Using additional handsets 3 When the other handset answers you can announce the call and then select Transfer or press to transfer the call Hold a 3 way call Using your handset you can hold a 3 way call with two external callers Or you can hold a 3 way call between 2 internal handsets and 1 external caller Once the 3 way call is in progress other handsets registered to the base can join the call by pressing 1 During a call select F tions Multi call is displayed press ik 2 Either enter the number you want to call or press and scroll to the number you want or the internal handset you want and then press Cio call When the second call is answered the first external caller will be put on hold 3 Select ir and all callers will be joined in a 3 way call If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 68 D 09 04 2013 15 04 i i i Help Phone doesn t work e Have you activated the batteries correctly See page 5 e Check that the mains power is correctly connected No dial tone or line cord error message displayed on screen e Is the telephone cord plugged into the base and phone wall socket e Check that the mains power is correctly connected e Only use the telephone cord supplied with th
34. al equipment to avoid interference when registering Base unit does not ring but the lights are on e Have you connected the telephone line correctly e Do Not Disturb may be switched on see page 27 e Block nuisance calls may be switched on see page 27 e ls the base ringer set to off e You may have a faulty line or socket Try using another socket or line If you are a BT customer then please call 0800 800 151 or your network provider if you still have problems If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 71 D 09 04 2013 15 04 S5558 ee 72 Help Buzzing noise on my phone or on other electrical equipment nearby e Sometimes other electrical equipment can interfere with your BT4500 if it s placed too close We recommend that you place your BT4500 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference Customer Helpline If you re still having problems call us on 0800 145 6789 or go to bt com producthelp General sales enquiries e BT Residential lines call 150 BT Business lines call 152 e For non BT line customers call 0800 800 150 residential or 0800 800 152 business e Additional handsets available to purchase from the Helpdesk on 0800 145 6789 Billing enquiries Please see the phone number shown on your BT bill If you need some help call us on 0800 145 6789 or go to bt com pr
35. ame by pressing Elear to delete characters and use the keypad to enter new ones Then press Hegt to display the number and edit if necessary using lear to delete unwanted digits and enter any new ones then select Saye The display will show ontact saved Phonebook Searching alphabetically You can alpha search for contact names by entering multiple characters the search will be carried out on the beginning of the name only e g enter Ja and names beginning with these two letters will be filtered You can then scroll through the filtered list You cannot edit the special contact entries that the handset has pre programmed in the memory If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 31 D 09 04 2013 15 04 31 32 Phonebook You cannot delete the Delete a contact e ea 1 From the home screen press GS then select contacts list Qe tions 2 Press R until Delete contact is displayed and press E 3 Delete from all h sets will be displayed press Wes to confirm or He to cancel Contact deleted will be displayed Delete all contacts 1 From the home screen press B then select Ortions 2 Press until fel all contacts is displayed and press E 3 Delete from all h sets will be displayed press Yes to confirm All contacts deleted will be displayed View the contact memory status 1 From the home screen press B then select Or tions 2 Pr
36. arning You won t be able to call 999 from this phone if there s a power cut so make sure you ve got another way to call for help in an emergency If you need some help call us on 0800 145 6789 or go to bt com producthelp 09 04 2013 15 04 Within the 12 month guarantee period Guarantee Your BT4500 is guaranteed for 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT4500 or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product Guarantee conditions e The guarantee shall only apply to defects that occur within the 12 month guarantee period e Proof of purchase is provided e The equipment is returned to BT or its agent as instructed e This guarantee doesn t cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents e This guarantee does not affect your statutory rights General information Prior to returning your product please read the Help section beginning on page 69 or contact the BT4500 Helpline on 0800 145 6789 Additional answers to
37. ault setting is Level 3 1 Press A or R to increase or decrease the volume The first press will present the Call volume screen so you can see the current volume level Subsequent presses will change the volume you will hear the volume level with each press Amplify During a call you can boost the incoming speech volume by pressing the Amplify button on the side of the handset To turn off press the button again The volume will only be boosted during the call once the call has ended the incoming speech i a Handsfree volume will return to the previously set level Handsfree lets you talk to your caller without holding the Make a handsfree call handset and means that other 1 Enter the number then press B d is displayed people in the room can listen You hear your call over the handset loudspeaker to your conversation over the Hands g loudspeaker Press to switch the call between the earpiece Duringa handsfree call and the loudspeaker a Calls press or few to change 2 Press to end the call the volume If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 23 D 09 04 2013 15 04 24 Using the phone Answer a call handsfree When the phone rings 1 Press GQ to answer the call You will hear your caller over the loudspeaker Switch to handsfree during a call 1 During a call press G9 to put the call on the loudspeaker To switch handsfree off and return the call t
38. barring the service will be called Follow Calls Operator calls amp texts 3 and calls and Premium the spoken instructions or listen for confirmation cate calle status If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 63 D 09 04 2013 15 04 64 BT Calling Features Anonymous call reject Using Anonymous Call Reject blocks calls from withheld or 1 Sel Ii display tatli anonymous numbers If a caller Select Hern scroll R to display Gallina withholds their number they Fegtures and press E an be able to get through 2 Press Kg until Ariervs call Reject is displayed o you 5 7 press E For more information an A Calls A _ general advice on handling 3 Press A or Bio display either Turn an Turri unwanted calls please go to ott or Check and press E The service will be bt com unwantedcalls called Follow the spoken instructions or listen for confirmation status If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 64 D 09 04 2013 15 04 Using additional handsets wm B amp B WN Select Herna scroll Ao display Setti If you ve bought a BT4500 multiple pack any additional handsets come pre registered to the base However if you purchase an additional handset separately you must register it to your BT4500 base before it can be used Register an additional handset rigs and press E
39. be presented on the top line of the display for missed calls in the calls list so you can differentiate between calls See Calls list indicators opposite View and access options in the Calls list Press J The most recent entry is at the top of the list If there are no entries falls list emr ta will be displayed displayed press o Press fA or Ho scroll through and view the list To dial an entry when the entry you want is To play an answer message when the entry you want is highlighted select Gr tions Plas mesaaze is displayed press ik The message will be played 09 04 2013 15 04 Caller Display and the Calls list 37 To block the number when the entry you want For more information and sak Pekina Calls Tach general advice on handling is displayed select p hiona scroll Ko Block unwanted calls please go to ruamber and press Gk Blocked number saved will bt com unwantedcalls be displayed The number you selected to block is highlighted select Saye Save a Calls list entry to your contacts 1 Press E then press A or Ho display the entry you want and select fr tions 2 Save namber is displayed or press Bto display Save number if needed press Gi 3 Enter the contact name and press Hegt 4 The number will be displayed edit if necessary by selecting amp lear to delete digits and enter any new ones Select a to save the entry If you have more than one i handset registered
40. d the display shows Ineandris call If you ve got a caller display service the display shows the caller s number if it s available or the caller s name if it matches an entry stored in your phonebook s contact list Press to accept the call Or to accept the call in handsfree mode press G3 Call timer Your handset will automatically time your outgoing and incoming calls The handset shows the length of time both during and for a few seconds after your call When you make a call the green amp In use light on the base flashes Auto end If auto end is set to On you can end a call by placing the handset back in the base If auto end is set to Off you ll need to press end the call Auto end On is the default setting See page 55 56 Auto answer If auto answer is set to On you can answer a call by lifting the handset off the base If auto answer is set to Off you ll need to lift the handset off the base and press CB too Auto answer On is the default setting See page 55 56 If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 21 D 09 04 2013 15 04 22 Using the phone You can also press WEB to switch between calls Out of range warning When the handset is out of range of the base the display will show Searching for base the backlight will turn up to 100 to indicate the alert message and you will hear a warning tone After 60
41. dated on all other handsets to 24 digits The handset will come with some special numbers Entering names eee Use the keypad letters to enter pre stored These will include Your BT Product names e g to store Tom Press Helpline BT 118500 All handsets if you have E once to enter T Press three times to enter o Press 6 more than two handsets registered and a list of the once to enter m handsets registered to the base according to their Writing tips default name number e g Handset 2 or 3 etc or To delete the last digit name if you have stored one character entered select lear Press 9 to switch between text Store a contact entry modes sentence case 1 From the home screen press Kia Abc upper case ABC lower ot P bic di case abc or numeric 123 2 Select F tions Add nen contact is displayed Press to insert a space press E To enter a pauseina 3 Enter the new contact name using the keypad see contact number note opposite for help then press Hex and enter es wO LAN os an fo the number and press 3 The display will show ee you want the pause Contact saved To enter a recall ina contact number When storing a number press and hold i in the place where you want the recall If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 29 D 09 04 2013 15 04 30 Phonebook There are 15 melodies to choose from Melody 1 15 or Nor
42. display message by outgoing message for the answer machine using selecting Hide If the battery charge completely runs out Caller Display setting call blocking and adding the display will show Charse contacts to your phonebook Batteries You must recharge Select Yes by pressing the Left option button if you the handset batteries before 3 you can use the handset If the want to follow the set up wizard prompt or select charge completely runs out the Ho by pressing the Right option button to continue handset will switch off Place to the next prompt until set up is complete ire emeei onthe Bas 0 charger to charge If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 5 D 09 04 2013 15 04 6 1666 BT4500 UG 5 indd 6 D 09 04 2013 15 04 Quick set up guide 3 Once set up is complete your handset will display Please check line cord place the handset on the base to charge until step 4 4 After 24 hours plug the phone line cord into the phone wall socket Battery performance e To keep the batteries in the best condition leave the handset off the base for a few hours at a time e Running the batteries right down at least once a week will help them last as long as IMPORTANT possible Charge the handset batteries for 24 hours or your e After charging your handset phone might not work for the first time subsequent charging time for the batteries is appr
43. e base You can also stop a caller leaving a message by pressing on the base during message recording The caller will hear Thank you for calling and the call is automatically ended When you receive new messages the home screen will display the number of messages stored The button on the base will flash and the message alert on the base will beep The number of messages displayed includes all messages stored new and old played When a message is deleted the display message will be updated accordingly Each message is played back with the day date and time it was received announced If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 45 D 09 04 2013 15 04 45 46 Answer machine New unplayed messages are played first oldest to most recent and then old played messages oldest to most recent If the memory is full the answer phone icon on the home screen will display Full underneath it You can still enter the answer phone menu and playback your messages however you will see a warning message Memory full Ho messases canbe left before you enter the menu and Hemars full will be announced before new or old messages are played back Message playback is stopped if you receive an incoming call You can toggle between private playback through the handset and handsfree playback by pressing the button The default is private playback
44. e batteries are available from the BT4500 Helpline on 0800 145 6789 Don t open the handset except to replace the handset batteries or the base This could expose you to high voltages or other risks Contact the Helpline on 0800 145 6789 for all repairs If the keypad is locked it is still possible to make calls to 999 and 112 emergency numbers by dialling the number then pressing o Radio signal transmitted between the handset and base may cause interference to hearing aids It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency intensive care medical equipment It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 73 09 04 2013 15 04 74 1666 BT4500 UG 5 indd 74 General information e Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning e Clean the handset and base or charger with a damp not wet cloth or an anti static wipe Never use household pol
45. e displayed Answer machine Time saver When you ring in to access your answer machine remotely if you have set Time saver as the answer delay and you have new messages it will answer after 10 seconds If you don t have new messages it will answer after 20 seconds This means you can hang up knowing that you have no new messages saving you the time and the cost of the call For compatibility with BT 1571 or another voicemail service Make sure the answer delay is set for your answer machine to answer before the voicemail service Therefore the answer delay should be less than on your voicemail service For BT 1571 do not set the answer delay to more than 5 rings If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 43 D 09 04 2013 15 04 43 44 Answer machine When the message alert is set Set the message alert on or off to On the base will beep at 1 Sel i i displayed ak regular intervals The default Select Nenu Answer Phone is displayed press Qk setting is On 2 Press Gg until Answer settinas is displayed press E 3 Answer and recordis displayed press Ok 4 Press Ho display Hessase alert and press Gk Then press RA or Rf to display Gr or O and press E Sgueg will be displayed Call screening When call screening is turned on and the answer machine takes a call you can listen to the caller leaving a message You can then identi
46. e line Your BT4500 has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register have a REN of 0 Connecting to a switchboard Switchboard compatibility This telephone may be connected to most types of switchboard however in the event of any difficulties consult your switchboard Service Provider Recall R Recall is used when connected to certain switchboards PBXs and some BT Calling Features or those services available via your network provider The BT4500 supports time break recall but not earth loop recall R amp TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC Declaration of Conformance Hereby BT declares that this BT4500 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC If you would like a copy of the Declaration of Conformance please visit bt com producthelp For your records Date of purchase Place of purchase For guarantee purposes proof of purchase is required so please keep your receipt Enter your base system PIN here
47. e phone Can t make or receive calls e Check that the mains power is correctly connected e The batteries may need recharging e Check that product call barring is not active see page 63 e Has there been a power cut If so place the handset back on the base for ten seconds and try again If it still doesn t work disconnect the batteries and mains power for ten minutes then reconnect and try again You have a dial tone but the phone won t dial out e If you re connected to a switchboard check whether you need to dial an access code see page 57 Handset doesn t ring e The ringer volume may be switched off see page 53 e Check that the mains power is correctly connected e Do Not Disturb may be switched on see page 27 e Block nuisance calls may be switched on see page 27 e Make sure the handset is registered to the base see page 65 If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 69 D 09 04 2013 15 04 i i i ee 70 Help No display e The batteries may be flat dead or incorrectly inserted e Recharge or replace the batteries Range icon flashes e Make sure the handset is registered to the base see page 65 e Check that the mains power is correctly connected to the base e Check that the handset is within range of the base e Ifthe batteries are low place the handset on the base charger to recharge You hear the busy tone when you press e Make
48. ee 33 Dial a speed dial entry csseecees 33 Edit a speed dial entry ssceee 34 Delete a speed dial entry 6 34 Caller Display and the Calls list Caller Display cssccsssccesseceseeeees 35 Calls list ecceesecssessseessessecsseeeeeees 35 Missed call notification s000 36 View and access options in thecal liStisvecsecessicesbacetevcesescusasdenses 36 Save a Calls list entry to your contacts37 Delete an entry in or the entire Calls list csccssscesseesseeeee 37 Answer machine Using the answer machine from the handset ccsccessecessecesseeeeeees 39 Switch the answer machine on or off 39 Set the answer mode eeeseeeeeseeees 39 Outgoing MeSSAGES seeceeeeeeeeeee 40 ee E In this guide Record your own outgoing message 40 Play the current outgoing message 41 Reinstate the pre recorded outgoing Message ssssssesssseseesesssee 41 Record a MEMO cscesseeseceseesseeeeees 42 Answer delay ccssssscesssseccesseees 42 Set the answer delay scsseeseees 43 Set the maximum message length 43 Set the message alert on or off 44 Call screening scceseceseesseesseeseeees 44 Turn call screening on or off 44 Using call Screening sscscceseeees 45 Message playback using the handset 45 Delete a MeSSAGC csscesceseeeseeesees 47 Delete all old played messages 47 Save
49. eg to general advice on handling display ruamker and press GE You will enter the unwanted calls please go to Calls block calls list select id and enter the number you gt t com unwantedcalls want to block or you can select Se tions and select a number from the phonebook or calls list and select Saye For more information on Call control settings go to page 27 5 Help If you cannot find the answer Most problems can be fixed with a few simple to your problem in this user guide then please call our free cree you may find the answer iD the Help Helpline on 0800 145 6789 section on page 69 or see our online frequently Our dedicated advisors are asked questions at bt com producthelp more likely to be able to help you than the retailer where you Alternatively call the Helpline on 0800 145 6789 miadevourpurcrace Calls made from within the UK mainland network are free Mobile and international call costs may vary If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG S indd 9 D 09 04 2013 15 04 1666 BT4500 UG 5 indd 10 In this guide Getting to know your phone Handset buttons eeeeeseseeeeceseees 14 Handset display display icons 16 Finding your way around your phone17 MENU Maps cccceccscececsseceet eden sctesterses 18 BaSe ee eae eae E e E 20 Using the phone Switch the handset on or off 21 Make an external call
50. ess Rag until Memory status is is displayed and press E 3 The display will show how many contacts have been saved and the maximum number that can be saved e g 4 contacts 100 max If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 32 D 09 04 2013 15 04 Save a Speed dial entry From the home screen enter the telephone number you want to store Then either Press and hold the Speed dial button 9 you want to store the number under Or Select Getions scroll R to display Set as sPeed dial and press OK Scroll R to the speed dial location number you want 1 9 and select Saye The display will show Saved as speed dial x x being the Speed dial button Dial a Speed dial entry Either press and hold the Speed dial button o under which the entry you want to dial is stored Or Select Herna scroll By display Sr eed Dial List and press fk Scroll R to display the entry you want then press o The number will be dialled automatically You can allocate a name and number to each of the Speed dial buttons to E Button is pre programmed with 1571 but you can delete this and replace it with an entry of your choice Once a Speed dial entry has been stored you can simply press and hold the Speed dial button to automatically dial the number stored under it When you save a Speed dial entry it is individual to the D handset you are saving it on it
51. fo BT 4500 iw SET UP amp USER GUIDE As Designed to block nuisance calls Quick Set up and User Guide BT4500 Big Button Cordless Phone with Answer Machine Important please read first Only use the line cord power supply and rechargeable batteries supplied with your phone Make sure that the power supply is connected to a known working socket Connect your phone to the power supply and allow the batteries to charge for 24 hours before connecting the line cord to your telephone socket To make sure you get the best range and reception from your handset avoid interference by placing the base unit away from large metal objects such as fridge freezers and microwave ovens or electronic products such as computers and TVs Answer machine handy hint Make sure the telephone is set to Answer and record and that the Ring delay is set to answer before any voicemail service i e BT Answer 1571 or similar The default setting is four rings If you want to change this please see page 42 43 Inductive coupler The BT4500 has an in built inductive coupler for use with digital hearing aids If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 2 D 09 04 2013 15 04 Check box contents 2 x AAA Ni MH 550 mAh rechargeable batteries already in handset 8 Mains power adaptor item code 066270 Handset Contents for each additional handset
52. frequently asked questions are available from bt com producthelp In the unlikely event of a defect occurring the helpdesk will issue a Fault Reference Authorisation FRA number and instructions for replacement or repair Please note you will need the FRA number before returning the product This does not affect your statutory rights Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s recommended repair agent Discount Communications on 0800 980 8999 or a local qualified repairer Returning your phone If the Helpline is unable to remedy your problem they will issue a Fault Reference Authorisation number and ask you to return the product to your original place of purchase Where possible pack the product in its original packaging Please remember to include all parts including the line cords power supply units and the original batteries If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 75 13 09 04 2013 15 04 76 1666 BT4500 UG 5 indd 76 General information Technical information How many telephones can I have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephon
53. fy the caller and decide whether to take the call in person The default setting is call Turn call screening on or off screening Off oie B 1 Select Herm ArisHer Phone is displayed press Ok 2 Press Gg until Ansver settings is displayed press ik 3 Press Bo display fall screening and press Gk 4 Press RAE or Rito display fir or Giff and select E Saved will be displayed If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 44 D 09 04 2013 15 04 Using call screening When the phone rings wait for the answer machine to take the call When the caller begins to leave a message the display will show Screenina If you want to talk to the caller press CB take the call This will stop the recording if it s started Message playback using the handset From the home screen select Flas Or Select Herm AnaHer Phone is displayed press Ok Press R to display Plow all messages and press E Your messages will start to play and the handset will display the number or the name if you have Caller Display and a name number match and the time and date it was received If you have any old already listened to messages these will be played after your new messages During playback you can select elete to delete the message or Sto to stop message playback Answer machine While screening you can adjust the volume by pressing am or beg on the handset or paces on th
54. ine from the handset Switch the answer machine on or off 1 Select Herm Ariguer Phone is displayed press OH 2 Press Rg until Ans Phone on off is displayed press E 3 Press jm or Ry to display tir or and press Gk to select Ana Phone on or Ana Fehene off will be displayed and announced to you Set the answer mode 1 Select Her AnsHer Phone is displayed press Gk 2 Press R until nsner mode is displayed and press E You ll need to set the date and time if you ve not already done so during set up so that the answer machine can correctly announce when each message was received To set the date and time manually see page 59 When the answer machine is switched on the text On will light up on the fag button The default answer mode is Answer amp Record using the female voice If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 39 D 09 04 2013 15 04 40 Answer machine Answer amp Record The pre recorded Answer amp Record outgoing message that allows your caller to leave a message is Hello your call cannot be taken at the moment so please leave your message after the tone Answer Only The pre record Answer Only outgoing message where callers hear an announcement but can t leave a message is Hello your call cannot be taken at the moment and you cannot leave a message so please call later When recordi
55. ish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental e Do not expose to direct sunlight e The handset may become warm when the batteries are being charged or during prolonged periods of use This is normal However we recommend that to avoid damage you do not place the product on any surface susceptible to heat damage e Donot stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces e Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms e Do not expose your product to fire explosive or other hazardous conditions e There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm How to recycle your equipment The symbol shown here and on the product means that the product is classed as electrical or electronic equipment so DO NOT put it in your normal rubbish bin It s all part of the Waste Electrical and Electronic Equipment WEEE Directive to recycle products in the best way to be kinder to the planet get rid of dangerous things more safely and bury less rubbish in the ground You should contact your retailer or supplier for advice on how to dispose of this product in an environmentally friendly way W
56. it PIN again and select Ok Clen to delete aidigit The display will show Hen sstem FIH saved The system PIN is used when changing certain settings and for registration de registration If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 57 D 09 04 2013 15 04 58 Settings If you reset the handset settings all the handset settings will return to their default settings e g the handset name ringer melody all volume levels display and alarm settings If you reset the base settings all the base settings will return to their default settings e g the base ringer melody all volume levels PBX access codes and answer machine settings If you delete the handset and base user data all your contacts and the calls list will be deleted and your recorded outgoing messages and all received answer machine messages will be deleted Reset the handset or base settings press K Press ff to display Reset and press OK Handset settinas is displayed press Ok or press Select Herna scroll Ao display ettirnzs and J to display Base settings and then press Ok displayed select es takes place O Handset settings or Ease settings is Delete the handset and base user data press ok Press i A display Reset Calls Press Ro to display Delete u press E and press H er data and Resettines se 4ines is displayed while the reset nce
57. k message is recorded instead Unavailable number is unavailable Hithheld number has been withheld International international number Geerator call from the operator Payehone call froma payphone Ringback a ringback call If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 35 D 09 04 2013 15 04 36 Caller Display and the Calls list Calls list indicators Displayed on top line Missed missed incoming call AnsHered incoming call received and answered Diglled outgoing call made Blocked blocked call for incoming calls only Displayed next to the time Ea caller left a voice message some part of the call was recorded When the Calls list is open press 9M to scroll from the newest call to the oldest or press to scroll from the oldest call to the newest If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 36 When the list is full and a new call is received made the oldest entry will be deleted automatically The Calls list can hold numbers up to 24 digits and names up to 14 characters Missed call notification If an incoming call has been missed i e not answered the handset display will indicate this with the message i new call You can clear the notification by viewing the calls list on any handset registered to the base The Missed notification will still
58. ll old messages deleted If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 49 D 09 04 2013 15 04 50 Answer machine Remote access With remote access you can operate your answer machine from any Touchtone phone even if you forget to turn on your answer machine before you go out You need to set a remote access PIN first and then you will need to turn remote access On if you want to use this feature Set the remote access PIN for the first time 1 Select Herna Answer Phare is displayed press Gk 2 Press Gg until Ansver settings is displayed press E 3 Press to display Remote access and press fk 4 Set remote access Pin is displayed press Ok 5 Hen FIM is displayed Enter a 4 digit PIN of your choice and select fk 6 Conddrm PIH is displayed Enter the 4 digit PIN again and select ik The display will show Azcess PIH saved If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 50 D 09 04 2013 15 04 Answer machine 51 NF num BR WwW Change the remote access PIN Select Herna AnsHer Phong is displayed press Ok Press until Arisuer settings is displayed press E Calls Press R to display Remote access and press K Calls Press R to display Chanae FIH and press Gk Enter your old 4 digit PIN and select Sk Enter the new 4 digit PIN select E then enter the new PI
59. mal which is the standard ringtone that is first assigned when you save a contact in your phonebook Character map iH jed w o a N w o ghi4iiii ia jkISE Te mno66d60066 9 1 pars7 B tuv8s8uduud te oe wxyz9 pod space O Changes text entry mode sentence case upper lower or numeric Assign a ringtone to a contact You can assign a specific ringtone to a contact you have saved so the ringtone will play when that contact calls you From the home screen press B Press fA or to display the contact you want to assign a specific ringtone to and then select fietions Press Gg until Assian ringeteone is displayed and press E Press fg or Bio scroll through and listen to the available ringtones Normal Melody 1 15 and press fk to select the one you want Finatene ease will be displayed If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 30 D 09 04 2013 15 04 View dial a contact From the home screen press EQ to open your contact list Press Ram or Ry to scroll through and view the entries To dial an entry press when the entry is displayed Edit a contact From the home screen press B Press RA or Bto scroll to the entry you want to edit and select r tions Press J to display Edit contact and press Gk Edit the n
60. multipacks only CP C 2 x AAA Ni MH 550 mAh eRaseAay CHARNE svnsomi oe GZ Handset Charger Mains power adaptor rechargeable batteries item code 066270 already in handset Only use the mains power adaptors cables and rechargeable batteries supplied in this box or this product might not work Any replacement rechargeable batteries must be of the same type BT accepts no responsibility for damage caused to your BT4500 if you use any other type of batteries If you need some help call us on 0800 145 6789 or go to bt com producthelp 7 1666 BT4500 UG 5 indd 3 09 04 2013 15 04 ee Quick set up guide Where to put your phone Plug in e Place the base within 3 metres of a mains power coat andl slimes E 1 Plug the mains 2 Plug the other end phone socket so the cables power adaptor of the power adaptor will reach into the base into the wall power e Make sure it s at least a metre away from other electrical appliances to avoid interference socket and switch on e Don t place the phone or base in a bathroom or other humid area e The product works by sending radio signals between the handset and base The strength of the signal depends on where you position the base Putting it as high as possible can help give you the best signal IMPORTANT e Don t connect the phone line The phone line cord is pre installed but don t to a phone socket until the
61. ng your Answer Only message remember to let your caller know that they won t be able to leave a message The default outgoing message mode is Answer amp Record using the female voice 3 Press FA or R to select Answer amp record or pi o Ansrer onla and press E Sayed will be displayed and the answer mode will be announced Outgoing messages The outgoing message is the message a caller first hears when the answer machine picks up their call There are two pre recorded male and female outgoing messages to choose from one that allows callers to leave a message Answer amp Record and one that simply answers the call Answer Only or you can record your own Record your own outgoing message Select Hern AnsHer Phone is displayed press GK Calls Press Reg until Gutecina message is displayed and press E Press Rag or Bato display the outgoing message mode you want AnaHer record orAnaner only and press E Record message is displayed press GK Follow the voice prompt to record your message and select a when you ve finished Your message will be played back to you Select fe if you re happy with it or you can delete it by selecting Delete If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 40 D 09 04 2013 15 04 Answer machine 41 Play the current outgoing message 1 Select Herm Ariguer Phone is displayed press GE
62. nswer machine but calls blocked by call type can Select Herna scroll Bato Call control and select GH Press Bato display Block calls and press Qk When set to On the base and handset ringer volumes on all handsets registered to the base will be set to Off The handset backlight will not come on when the phone rings and the only tones that the handset will emit are the battery low and out of range warnings The base call screening volume and message alert will also be set to Off You can set Do not disturb to On or Off The default setting is Off When set to On the idle screen will display D2 HOT DISTURE instead of the number of missed calls or the handset name if there are no missed calls presented Please note other products connected to the line are not compatible with this feature and will still ring For more information and general advice on handling unwanted calls please go to bt com unwantedcalls If you need some help call us on 0800 145 6789 or go to bt com producthelp 09 04 2013 15 04 28 Call control settings The default setting is Allowed for all call types If you select Allowed calls from this type of number will ring as normal If you select Blocked calls from this type of number will be presented silently When you enter the block calls list you can also edit or delete numbers you ve stored previously by selecting Srtions and then pressing fag Or to display either
63. o the earpiece press fey again Redial Telephone numbers that you have called are saved in the Calls list There is not a separate redial list all calls are saved in the Calls list The Calls list holds up to 50 incoming missed and answered calls and 30 outgoing calls To redial a number see View and access options in the Calls list on page 36 You can also save a number you ve called to your contacts delete a number you ve called or delete all numbers from the Calls list see page 37 38 Voicemail BT 1571 1 If you have subscribed to BT Answer 1571 you can press and hold Gi listen to your messages If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 24 D 09 04 2013 15 04 i i i ee Using the phone 25 Record a call When recording a call you x will be notified if there is only 1 During a call press The icon will appear 1 minute of recording time on the display next to the call timer to indicate that left in the memory by an error the call is now being recorded but there will be no tone and the display will show audible notification given Hemors tull in 1 minute 2 To stop recording select tgF or press GD Recorded call saved will be displayed Play a recorded call You can either press when the handset is in idle mode or 1 From the home screen press Herna 2 Press Rag until Recorded calls is displayed and press E
64. oducthelp 1666 BT4500 UG 5 indd 72 D 09 04 2013 15 04 General information Important This equipment is not designed for making emergency phone calls when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Replacing the handset batteries After a time you might find that the handset batteries run out of charge more quickly This is a standard sign of wear and the batteries will need replacing 1 Open the battery compartment cover 2 Lift the battery out and remove the batteries Replace with two new AAA Ni MH 550mAh rechargeable batteries 3 Replace the battery compartment cover Caution Don t immerse batteries in water throw them into a fire or dispose of them with ordinary domestic refuse BT accepts no responsibility for damage caused to your BT4500 by using any other types of batteries There is a risk of explosion if incorrect batteries are fitted Safety information e Only use the power supply suitable for the BT4500 Using an unauthorised power supply will invalidate your guarantee and may damage the phone The item code for the base mains power supply is 066270 If you ve bought a multiple pack the item code for the charger mains power supply is 066270 Use only the approved rechargeable batteries supplied Spare rechargeabl
65. ou have more than one handset registered all handsets registered to the to the base you can make internal calls between base If a handset answers the two handsets handset name will be displayed on your screen 1 Press ig then press Ao scroll through and display the handset you want to call then Iran external callisreceied while an internal call attempt press is being made the internal 2 The receiving handset will ring and your handset call will be abandoned and name will be presented on the screen To answer alnandsets regitered tothe base will ring and display the they need to press o If it is not answered after external ealhinformation 30 seconds you will see Handset unavailable on your display 3 Press Maid to end the call Transfer a call You can also choose All You can transfer an external call to another handset Pandsets if you want to call all handsets registered to the registered to the base base If a handset answers the 1 During a call select fietions then press R to handset name will be displayed display Transfer call and press Ok on your screen 2 If you have one other handset it will ring if you ifthe internal call isnot answered after 30 seconds you have more than one other handset you can press will see Handset not available Mem or val to display the handset you want then on your display and you will be select a1 and it will ring Your external call willbe returned to your extern
66. oximately 8 hours Set up your additional handsets multi packs only 1 For additional handsets and chargers plug the mains power adaptor into the back of the charger and plug the other end into the mains wall socket and switch on the power e The charge capacity of rechargeable batteries will go down over time which will reduce the talk and standby time Eventually they ll need replacing For details on how to get replacement batteries call the helpline on 0800 145 6789 If you need some help call us on 0800 145 6789 or go to bt com producthelp Quick set up guide 7 2 Activate the batteries as explained on page 5 Ifyou Usingyour BT4500 ona broadband line set the time and date on the first handset then it Fayre will be shared with all other handsets in your multi ADSL microfilter between pack once you activate the batteries o E and the one socket You can get 3 Place the handset on the charger to charge for Ea AUS Iamicrehltere nee 24 hours bt com shop If you use BT Infinity you will not need to use an ADSL AAO T AOE microfilter For other types of out the batteries broadband please check with your provider if a microfilter Gol is required Your BT4500 is now ready for you to use If you ever need to remove the batteries simply e For instructions on making a call go to page 21 e For help personalising your phone s settings go to page 53 e For instructions on
67. re is displayed select gs to confirm or He to cancel Save a number in the answer phone message list to your contacts 1 Select Meru Ananer Phone is displayed press Ok 2 Messages a rer is displayed press Gk Press or Eto display the number you want to store then press Grtions 3 Press Ho display Saye namber and press Gk If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 47 D 09 04 2013 15 04 48 Answer machine 4 Enter the contact name and press Hegt 5 The number will be displayed edit if necessary by selecting amp lear to delete digits and enter any new ones Select 2a to save the entry Using the answer machine from the base When the answer machine is Switch the answer machine on or off switched On the text On will Answer m m y i i light up on the button Press Gao to toggle between fir and tt The setting is announced Message playback using the base Memory full Press BGA or gag to play messages back slowly If there is only 10 seconds of If you have messages they will be played new memory capacity lert when a unplayed messages first followed by old played caller is leaving a message they will hear Please complete your messages message within 10 seconds If red a A taller isstil leavingamessage Press to stop playback The base will return when the memory expires they will hear Memory full Thank to idle ou
68. re not connected to the BT network some of these features may not be available Call diversion services might allow other divert options Please contact your telephone network provider for details Call Diversion will divert incoming calls to another number of your choice You can choose all calls to be diverted or calls only to be diverted when the line is busy or only calls that are not answered If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 61 S 09 04 2013 15 04 62 BT Calling Features With the ring back feature you Cancel Ringback can get an automatic call back alls from an engaged number No 1 Select Heru scroll Rito display Calling need to dial a busy number over Features and press OR and over again Just dial 5 wait 2 Press display angel Rirrgback and press GE for a confirmation message and hang up Your phone will keep 3 The service will be called and the display will show trying the busy number for up Earccellirrs Follow the spoken instructions or to 45 minutes listen for confirmation status Using Call Waiting 1 Select Henu scroll to display Calling Features and press ik 2 Press R until Call waiting is displayed press GK Call Waiting lets you know if 3 Press a or Bo display either Turn h Turn another person is trying to call off or Check and press Qk The service will be you while you re on another called Follow the
69. ssed for 30 seconds the handset returns to the home screen automatically Left option button Right option button Press to select the Press to select the option option displayed on the displayed on the screen above screen above the button the button ASS ie Scale Up and Down navigation buttons Hands p I Scroll up or down through the menu options A If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 17 S 09 04 2013 15 04 S5558 18 Getting to know your phone Menu map Answer Phone r Messages x new Press fir tions Play message t Play all messages t Delete old msgs Record memo Ans phone on off On Play msg slowly L Delete message Outgoing message j Answer amp record Record message Answer only J Play message Use default msg off Answer mode y Answer amp record L Answer only Play msg options Maximum msg length Answer settings Answer and record E delay Recorded calls Message alert Answer only Answer delay t Call screening On Off L Remote access Set remote access Pin Call control Do not disturb On Off L_ Block calls m By call type Int national L By number Withheld numbers mM Allowed No Caller ID L Blocked Payphone Clock Alarm Alarm Off On once On daily Monday
70. to see your caller s number on your handset display provided it s not withheld before you answer a call If your caller s name is stored in your contacts list and it matches the number calling you ll see the caller s name instead If you haven t subscribed to a Caller Display service Tricomdrrs call will be displayed when you receive a call If you receive a call from a number you have stored in your Blocked calls list legkegd will be shown on the top line of the display when you view the call in the calls list Calls list The Calls list holds up to 50 incoming missed and answered calls and 30 outgoing calls The date and time of the call is also stored If you haven t subscribed to a Caller Display service He rranker will be displayed in the Calls list for incoming calls but the time and date will still be recorded Calls are listed in chronological order with the most recently received made call at the top of the list You ll need to subscribe to your network provider s Caller Display service for this feature to work You might have to pay a fee For more information on BT Calling Features call BT free on 0800 800 150 To make sure the caller s name is displayed make sure you ve stored the full telephone number in your contacts list including the dialling code You can store more than one number for the same caller There are some incoming calls where a number is not displayed and a networ
71. to the base Delete an entry in or the entire Calls list all data is synchronised across 1 Press Y then if you want to delete just one entry handsets Therefore if you save a calls list entry to your contacts press RA or Bo display the entry and select pia ee it will be saved on all handsets fietiors To delete the entire list simply select Or tions If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 37 D 09 04 2013 15 04 38 Caller Display and the Calls list If you have more than one aE i handset registered to the base 2 Press Bo display either Delete call or Delete data is synchronised across all calls and press E fal deleted will be all handsets Therefore if you displayed if you have deleted one entry if you delete a calls list entry on one x handeetitwillbe Tie an chose to delete all then you will need to confirm by all handsets selecting es If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 38 D 09 04 2013 15 04 Answer machine Your BT4500 can digitally record up to 60 minutes of messages You can operate your answer machine from the handset the base see page 48 or remotely from any other Touchtone telephone see page 50 If you receive a call from a number you have stored in your Blocked calls list the caller will not be able to leave an answer phone message Using the answer mach
72. will not be copied to any other handsets you have registered to the base If you try to save a Speed dial entry under a Speed dial button that has already been populated the display will show Rerlace number and you will hear an error tone You can either overwrite the existing entry by selecting Yes or you can press and hold a different Speed dial button or select Ho If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 33 D 09 04 2013 15 04 34 Speed dial 1666 BT4500 UG 5 indd 34 Edit a Speed dial entry 1 Select Menu scroll Rf to display Seeed Dial List and press E 2 Press A or Ho display the entry you want to edit and select F tions 3 Edit seeecd dial is displayed press E 4 Edit the number by selecting amp lear to delete digits and then enter any new digits Select Save Saved as Feed cial x will be displayed Delete a Speed dial entry 1 Select Herna scroll Bato display Sreed Dial List and press E 2 Press Rm or Eto display the entry you want to delete and select F tions 3 Scroll J to display Delete speed dial and press E 4 Are wou sure is displayed select Yes Sreed dial x deleted will be displayed If you need some help call us on 0800 145 6789 or go to bt com producthelp D 09 04 2013 15 04 Caller Display and the Calls list Caller Display If you ve subscribed to a Caller Display service you ll be able
73. y the message slowly If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG S indd 14 S 09 04 2013 15 04 i i i ee Getting to know your phone 15 R Recall R Recall for use with some BT Calling Features and when connected to a switchboard PBX Right option button Press to confirm the option displayed on the screen above the button to delete or go back to the previous screen In answer machine mode deletes the current message playing Amplify on side of handset During a call press to boost the incoming speech volume Phonebook In idle mode press to access your stored Contacts End call on or off Press to end a call In idle mode press and hold to switch the handset on or off see page 21 In menu mode press to return to home screen When answer machine message is playing press to delete the message When answer machine message playing press to skip forward to the next message 2 9 Speed dial 3 home screen press and hold buttons 2 9 to dial a stored speed dial number see page 33 H Press and hold to lock or unlock the keypad Record During a call press to record the conversation In idle mode press to play recorded calls If you need some help call us on 0800 145 6789 or go to bt com producthelp 1666 BT4500 UG 5 indd 15 D 09 04 2013 15 04 v SEE ee E 16 Getting to know your phone Handset display Time

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