Q8 Copal User Manual - DNP Imagingcomm America Corporation
Contents
1. DNP Photo Imaging America Corp Copal Printer Manual Acknowledgements ACKNOWLEDGEMENTS The information contained in this document represents the current view of DNP Photo Imaging America Corp on the issues discussed as of the date of publication Because DNP Photo Imaging America Corp must respond to changing market conditions it should not be interpreted to be a commitment on the part of DNP Photo Imaging America Corp and DNP Photo Imaging America Corp cannot guarantee the accuracy of any information presented after the date of publication This document is for informational purposes only DNP Photo Imaging America Corp MAKES NO WARRANTIES EXPRESSED OR IMPLIED AS TO THE INFORMATION IN THIS DOCUMENT Complying with all applicable copyright laws is the responsibility of the user Without limiting the rights under copyright no part of this document may be reproduced stored in or introduced into a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise or for any purpose without the express written permission of DNP Photo Imaging America Corp DNP Photo Imaging America Corp may have patents patent applications trademarks copyrights or other intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from DNP Photo Imaging America Corp the furnishing of this document does not give y2. am Attach the Q8 printer to the USB port on the computer designated for the Q8 or 8x10 printer See the Installation and Setup Guide for more information mm It is recommended that there be at least 50 mm 1 97 in of space above and on either side of the M8C printer to allow for proper airflow REMOVING AND REPLACING THE 08 MEDIA a Note Prior to performing this procedure you must remove the ribbon from the printer Installing the Printer Paper Attention Touching the paper surface leads to smudges on exposed paper Only touch the ends of the paper roll 1 Orient the paper roll with the leading edge of the paper going over the top of the paper roll with the label arrow pointing down Open the plastic covering on the right side of the roll Insert the paper spool with the metal spindle on the right side of the paper roll Remove the plastic from the new paper roll Locate the other endcap with the release buttons A E O While squeezing the buttons align the endcap on the left side of the paper roll so that the metal bar goes through the hole in the center of the endcap Press firmly on the endcaps to make sure the roll is seated against both endcaps and no space remains 8 Attention lf the endcaps are not properly seated on the roll the printer can jam 32 DNP Photo Imaging America Corp Installing the Printer Ribbon Basic Maintenance 9 Remove the sticker from the paper roll 10 Insert the paper spoo
3. 8 The printer takes up to three minutes to make adjustments before continuing with printing prints When the indicator light turns a solid purple color the printer is ready for operation Replacing the Q8 Media Emptying the Paper Scrap Bin Before replacing the printer media remove the paper scraps from the printer scrap bin DNP Photo Imaging America Corp 33 ESSSsiI ooee Replacing the 08 Media Basic Maintenance 13 Locate the bin finger holes see Figure 37 Paper Scrap Bin Figure 37 Paper Scrap Bin 14 Pull the bin up and away 15 Empty any paper scraps in the bin into a proper receptacle 16 Carefully slide the bin into the scrap bin location and align the guides the bin with the guide holes in the printer You have now emptied the scrap bin Removing the Printer Ribbon A Attention The printer thermal head becomes very hot during use and can cause injury Take care not to touch the thermal head when performing operations inside the printer Attention 4 1 Lift the door release lever to open the printer door see Figure 38 Always replace the printer ribbon and paper at the same time 34 DNP Photo Imaging America Corp Replacing the 08 Media Basic Maintenance Printer Door Release Lever Figure 38 Door Release Lever 2 Push the ribbon spools to the left and lift them from the printer You have now removed the printer ribbon Removing the Printer Paper 1 With the printe
4. door You have now cleaned the pinch and platen rollers 42 DNP Photo Imaging America Corp PN 35 3020 COPAL Rev 0208 DNP Photo Imaging America Corp PO Box 767 SAN MARCOS TX 78667 WWW DNPPHOTO COM
5. feed guide Installing the Q8 Ribbon Ba Note gt With new ribbon the receive spool is the spool with less ribbon while the supply spool has more ribbon The receive spool goes in the top set of spool sockets while the supply spool goes in the bottom set of sockets 1 Retrieve the new ribbon 2 Touching only the spool ends remove the plastic cover from the new ribbon Attention Touching the ribbon results in damaged or poor quality prints Handle the ribbon by touching only the spool ends 38 DNP Photo Imaging America Corp Maintaining and Troubleshooting the Printer Basic Maintenance 3 Insert the ribbon spools into the left spool sockets and slide the spools firmly to the left until the right sides of the spools can be inserted into the spool guides on the right Make sure to insert the ribbon so that the spring loaded spool guides on the left go in first Receive Spool Receive Spool Socket ial Guide b pr Supply Spool 4 Supply Spool PH Guide al Socket Daily 4 Wind the receive spool towards the back of the printer to remove slack from the ribbon Ba Note E Make sure that the printer ribbon is wound so that it feeds from the bottom of the supply spool to the top of the receive spool like a C and not in an S pattern Close the printer door 6 The printer prints up to five blank prints as any smudged ribbon and paper are adjusted 7 The printer takes up t
6. l in the spool guides in the printer compartment 11 Insert the paper between the white and metal rollers and through the paper guides 12 Continue sliding the paper through the feed path and between the metal guides until the edge of the paper is visible through the three holes on the metal feed guide Installing the Printer Ribbon 2 Note With new ribbon the receive spool is the spool with less ribbon while the supply spool has more ribbon The receive spool goes in the top set of spool sockets while the supply spool goes in the bottom set of sockets 1 Retrieve the new ribbon 2 Touching only the spool ends remove the plastic cover from the new ribbon Attention Touching the ribbon results in damaged or poor quality prints Handle the ribbon by touching only the spool ends 3 Insert the ribbon spools into the left spool sockets and slide the spools firmly to the left until the right sides of the spools can be inserted into the spool guides on the right Make sure to insert the ribbon so that the spring loaded spool guides on the left go in first 4 Wind the receive spool towards the back of the printer to remove slack from the ribbon 5 Make sure that the printer ribbon is wound so that it feeds from the bottom of the supply spool to the top of the receive spool like a C not in an S pattern 6 The printer prints up to five blank prints as any smudged ribbon and paper are adjusted 7 Close the printer door
7. n one direction only Rotate the roller to clean the entire surface 36 DNP Photo Imaging America Corp Replacing the 08 Media Basic Maintenance Installing the Q8 Paper Attention Touching the paper surface leads to smudges on exposed paper Only touch the ends of the paper roll 1 Remove the endcaps from the printer box 2 Orient the paper roll with the leading edge of the paper going over the top of the paper roll with the label arrow pointing down Open the plastic covering on the right side of the roll 4 Insert the paper spool with the metal spindle on the right side of the paper roll 5 Remove the plastic from the new paper roll 6 Locate the other endcap with the release buttons 7 While squeezing the buttons align the endcap on the left side of the paper roll so that the metal bar goes through the hole in the center of the endcap 8 Press firmly on the endcaps to make sure the roll is seated against both endcaps and no space remains DNP Photo Imaging America Corp 37 EEE A Replacing the Q8 Media Basic Maintenance Attention If the endcaps are not properly seated on the roll the printer can jam 9 Remove the sticker from the paper roll 10 Insert the paper spool in the spool guides in the media compartment 11 12 Continue sliding the paper through the feed path and between the metal guides until the edge of the paper is visible through the three holes on the metal
8. o three minutes to make adjustments before continuing with printing prints When the indicator light turns a solid blue color the printer is ready for operation 8 Close the printer door You have now installed the ribbon in the printer Maintaining and Troubleshooting the Printer For more information on maintaining and troubleshooting the printer contact Technical Support at 1 877 388 1776 Clearing Paper Jams For more information contact Technical Support at 1 877 388 1776 Cleaning the Air Filter Suggested Cleaning Interval Once a week 1 Locate the air filter cover on the side of the printer DNP Photo Imaging America Corp 39 Maintaining and Troubleshooting the Printer Basic Maintenance Air Filter Cover Figure 40 Air Filter Cover Location 2 Remove the air filter cover 3 Using compressed air spray the air filter to remove any dust from the filter 4 Replace the air filter cover Cleaning the Pinch and Platen Rollers am Suggested Cleaning Interval Once a week Attention It is important that the pinch roller is not damaged by dust or other particles If the pinch roller is damaged white spots appear on prints 1 Press the release lever to open the printer door Printer Door Release Lever Figure 41 Release Lever 2 Remove the ribbon and paper from the printer 3 Remove the paper guide cover by pulling up on the black knobs and gently removing the guide cover from the printer
9. ou any license to these patents trademarks copyrights or other intellectual property ScanStation PrintMaster Station TM PicViewer Photo Theater MyPhotoLab NexLab PixelWare LabServer One Touch Digital Prints and One Touch Digital Printing are trademarks of DNP Photo Imaging America Corp The names of actual companies and products mentioned herein may be the trademarks of their respective owners PrintRush is a trademark of Dai Nippon Printing Company LTD Dell is a registered trademark of Dell Inc pcAnywhereW is a registered trademark of Symantec Corporation Kodak is a trademark of Eastman Kodak Company Epson Stylus is a registered trademark of Seiko Epson Corporation and Sony is a registered trademark of Sony Electronics Corporation GO Software PC Charge Win Charge are trademarks of GO Software Inc IrDA is a registered trademark of Infrared Data Association Bluetooth is a registered trademark of the Bluetooth SIG and Macromedia and Flash are registered trademarks of Macromedia Inc All other trademarks are the property of their respective owners DNP Photo Imaging America Corp PO Box 767 San Marcos TX 78667 USA 2000 2006 DNP Photo Imaging America Corp All rights reserved DNP Photo Imaging America Corp Acknowledgements DNP Photo Imaging America Corp Before You Begin Basic Maintenance QS PRINTER BEFORE YOU BEGIN Figure 36 Q8 Printer
10. r door open and the ribbon removed turn the paper spool towards the back of the printer to unwind the paper from the paper path 2 Lift the paper spool from the paper compartment 3 Squeeze the endcap release buttons to separate the endcap from the paper spool Vv Attention Do not discard the spool endcaps Replacements do not come with new paper rolls Endcap Release Buttons Paper Spool Metal Spindle Spool Endcap Figure 39 Spool Endcap Release Buttons You have now removed the paper spool and separated it to allow a new roll to be installed DNP Photo Imaging America Corp 35 Replacing the Q8 Media Basic Maintenance Cleaning the Media Compartment Clean the media compartment once a week and every time you change the printer media to maintain your printer DB Note Only wipe the cleaning cloth in one direction to avoid dust transfer 1 Using a lint free cloth dampened with isopropyl alcohol wipe the bottom of the media compartment to remove any dust or debris Media Compartment 3 Using a new cloth dampened with isopropyl alcohol clean the pinch roller by wiping the cloth over the roller in one direction only Rotate the roller to clean the entire surface 4 Replace the pinch roller guide in the printer by placing the guide in place and securing the black knobs 5 Using a new cloth dampened with isopropyl alcohol clean the platen roller by wiping the cloth over the roller surface i
11. see Figure 42 40 DNP Photo Imaging America Corp Maintaining and Troubleshooting the Printer Basic Maintenance Roller Guide Knobs O A n ot Mn Set of ud COM e v7 tim ee Sitia 2 520 3 t M amp k0 ome Pirro Paper edge Position Raper to Paper Edge M rt Pop i RSS edge Ra Plastic Roller and Metal Roller Figure 42 Paper Guide 4 Using a clean lint free cloth moistened with isopropyl alcohol wipe the white pinch roller while rotating it to make sure that the entire roller is cleaned The pinch roller is the smooth white roller not the grooved white roller see Figure 43 al mom Set of Paper ca T ERICA DAVE THLBA E ana Noe l becomes visible thro Forward Figure 43 Pinch Roller 5 Using a clean lint free cloth moistened with isopropyl alcohol wipe the black platen roller while rotating it to make sure that the entire roller is cleaned see Figure 44 DNP Photo Imaging America Corp 41 Maintaining and Troubleshooting the Printer 6 7 8 9 Basic Maintenance o e m mar Sel of Paper Sa na ERT RRCAIBUS TILDA CE S Forward Par ari il becomes visible throug Figure 44 Platen Roller Allow the rollers to dry for five minutes Replace the paper guide cover in the printer making sure to press the guide knobs until they click into place Replace the ribbon and paper in the printer See Replacing the Q8 Media on page 33 Close the printer
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